#support
1 messages · Page 1323 of 1
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
whats the max group limit for a clan in 10x no BP's?
You can check that in #oldserverinfo
Oh cuz some team is saying im teaming as im in a 5 man
cuz i was in a 4 man
but my friend came online and then im not the clan leader
so i cant invite him to the clan
so i left the clan and made a new one so that my friend can have perms to base as we were gonna get raided
so i am still playing with the other 3 ppl but me and my friend are teaming rn
Question, why does Rust+ not work on the 3x server?
Hey, @wispy dirge
We are aware of some of our servers not being able to be pared with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
how long do you normally have to wait for a appeal
?banappeal @true scaffold
Hey, @true scaffold
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
76561198379761472 Scripting
A ban appeal has been sent in on your behalf, please wait for an admin or trial admin to check it out for you!
how long will this take?
Whoever the admin is
Watch the pvp
And you will see
Not just logs
Also zen has clip
can i screenshare it to any admin ?
Upload it and link to ticket.
so ??? how long will it take for the admins to review my appeal / reply
You don't need to worry about that, most likely you will get an ping in this channel once it's been reviewed.
Be patient until. 🙂
how long should i wait?
how to i report groups of 6+
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Please make a ticket in-game by typing /ticket add (your report of what rulebreakers are doing) and and do include their names.
thanks
76561198863190818
this is my steamid
someone unlink my old discord
so i can add this and boost the server
and add subscribed to youtube
cuz i already subscribed but it says im not
youtube doesnt work
how can i get loyal kit then?
I've made an request for your discord to be unlinked. An admin will look into it shortly.
it works without it 🙂
Yes.
So I got banned right now
For "teaming"
Is there any chance of applying for unban?
me too @pastel jungle 10 min before wipe we where vibing i dont get why we got banned
Like our whole clans got banned
There was 2 of us
Just vibing
I need both of yours steamID64
we where playing as a 2 man raiding
/steamid
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
?banappeal
Hey, @near halo
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
Depends of the server. #oldserverinfo
8
ok
is there a new group limit on zeus 5x?
me too i was in the server for 2 seconds and i got immidiately banned for scripyting like wtf???? i was in the server for fucking 2 seconds
I made appeal for you.
why does rust+ not work REEEEEE
Could you make one for me as well?
Did our clans get banned too?
It's 8 but as Schaadt told me that he was trying to join from different server where he got banned.
Even tho they did nothing wrong?
Yes
?rustapp
Hey, @solid quarry
We are aware of some of our servers not being able to be pared with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
oke
@near halo @near halo Adminstrator told that yall be unbanned next wipe and not to repeat this action.
This means this wipe?
this means this wipe are next
Or the another one
And thank you
At wipe you will be unbanned
can a staff bring me into support been waitin for a few min
yikies
thats my proof
can an admin do somethuin
?
5x trio no bp
US
I'll hop in real quick.
aight thanks
can someone tell me how long it takes for the admins to reply if im unbanned or not because i really want to play with my friends..
Did the server wipe?
@pastel jungle if i get unbanned do i still have to wait till next wipe to get unbanned?
@misty scroll They're still banned. 
if i get unbanned do i still have to wait till next wipe to get unbanned?
No
oke
?rustapp
Hey, @teal kestrel
We are aware of some of our servers not being able to be pared with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
oh okay thanks
kit steam isnt working
ive linked the account and joined the server, cant link youtube because its getting blocked by google
YouTube linking doesnt work.
Try to /auth ingame when you've linked Steam
still didnt work
Leave steam group and after that join it again through rustoria.link
alright will do
just says joined
cant leave it
dw got it
if youtube connecting doesnt work then is it still possible to do /kit loyal
If you did link all other social media accounts you will be able to redeem /kit loyal.
yeah i cant connect yt
?youtubelink
Hey, @storm agate
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
Yes, you can if you have linked all other social media accounts.
Could you please make an /ticket in-game to report them to our Admin team? Just include their names and what they're doing.
Hey, @pure comet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
why is rtg lagging always
look at dis
its painfull
it has been like this for weeks
the worst part is after u get 100 invalids they kill you and chat shit
^
do you guys know how to join 5x no bp us
i try to join and it says cant download the map
welcome to the wait bud
nvm my problem fixed and cause there prob slept hahah
Please wait until an admin checks on your ticket if you submitted one because it takes some time until we can take any action on player who is cheating. There are many tickets to go through so you will to be patient.
You can make a ticket in-game by typing /ticket add (your description of what rulebreakers are doing), including their nicknames too.
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199128887943
And what's the reason behind your ban?
I've made an appeal for you. An Administrator will be with you shortly as I can't give exact time when but please be patient and wait for an ping in this channel once it's been reviewed.
You will stay banned
@balmy cypress Can you help me out?
use /ticket add in game and we will look into the player
I have
Then you will have to wait for someone to be able to look into the ticket, I will try check in a moment when I am free
Is there any way someone could cheat raiding like are there any cheats that make raiding easier
Esp
If you have any doubts, you can make a /ticket in-game and our admins will look into it.
is that the only way is there any boom cheats
Alright.
I'm not being a cunt, I'm just trying to make you understand that this is urgent because they're gonna try raid us
or / remove glitches
They did went deep in this base in 7 minuets because i was sleeping in tc room and they killed me 7 after it told me we were getting attacked on rust plus
it just seems weird how they could do all that in 7 minuets
and it looks off just some walls are gone in random spots idk
also the doors isnt even the entrance they blew through the walls to make their own
nah it was no thanks clan
im pretty sure you cant do that in 7 mins without 3 people considering they only had 2 beds i think it was only 2
We don't usually lift mutes/bans for people who get baited by slurs
You just got trolled you dont even know their names
Could one of the admins look into the no thanks clan they seem a little sus but i dont know fully
Hey, @dark radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
use the /ticket add command
youtube is blocking your account linking thing
?youtubelink
Hey, @tight ice
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
thanks also i linked my accounts and it still says authhelp
?steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Did you do /auth in-game?
yeah
If you just linked your social media accounts, try to wait for a few minutes and you should be good to redeem your kits.
?rustapp
Hey, @solid quarry
We are aware of some of our servers not being able to be pared with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
This is the 3rd time now Im asking to be unbanned I accidentally joined with my VPN on
?steamid
Hey, @wide spruce
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199012139962
@grand geyser
They made me a ticket 2 other times and nothing happenend
@wide spruce I mean, they did do something. #support message
im still banned
Did you try today to connect to our servers?
yes
That’s because you joined with a VPN. Every time you join with a VPN, you have the chance of getting banned.
it kicks me out every time
I havent joined with a VPN since then
I only did it one time
@grizzled surge You are unbanned, Give it 5 minutes before reconnecting
looking squirrel
thanks
@wide spruce Unbanned, Give it 5 minutes before reconnecting aswell.
thanks
@slate sleet IM STILL BANNED
one moment
@near halo Hey, you can renew in advance so there is a slight overlap. There's a potential that when the first VIP expires it will also cancel the newer one at that time but it's something that would be 100% sorted out for you- just could have a little hiccup with it, if that makes sense. That's personally what I would do
Should be fixed now, like I have said before. Give it about 5 minutes before you reconnect. If you still happen to have issues, come back in here!
ok
Bruh I got banned for fuckin ban evasion? What in the bullshittery is this?
@true scaffold Please contact @violet dagger regarding your ban!
How about someone help me with my ban please?
Why and how do I get banned for ban evasion?
WHEN I AM NOT BANNED
It's seems like you're game banned, meaning it's an EAC ban.
@minor pebble you got any evidence?
aight i boosted the server
@near halo nice but please use #general for that :)
?banappeal @near halo
Hey, @near halo
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
I have sent in an appeal on your behalf, please wait for an admin to check it out for you!
@minor pebble we do not ban anyone without further evidence
well watch him then
76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline
rustoria us main pretty sure this guy is toggling
we do not. if you have no evidence we wont take any further action.
/ticket ingame send all proof in there
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
./ticket ingame
just ban him
press f7 to report any cheater.
i did, now i wait 2 months or what?
Yes. we wont take any further action without any evidence
76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline
he will get banned then
yeah in 2 months
its an alt account i guess
good joke
just view his gameplay hes cheating wtf
@near halo Your ban will remain permanent
@verbal jackal i contacted him but is he online or no?
Once hes online he will message you back, please be patient 😄
@minor pebble last warning we won't investigate further without any solid evidence.
im tryna clip it i guess...
76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline
@mystic sparrow I will make a ban appeal on your behalf, are your teammates banned aswell?
yes
@minor pebble just make a ticket using the /ticket command ingame and we'll look into it asap
there is a base next to mine that hasnt decayed
Ingame
Do you have their steamID's or are they online?
@verbal jackal but if you see dawsnlol keep him banned he started all of this
us trio no bp 5x
@verbal jackal they are offline
Try making a ticket regarding that, best way to contact admins about in-game stuff
k
Wanna hop into waiting for support for me so we can try to get ur teams steamids?
sure
will i get a answer?
@slate sleet ?
@near halo your ban appeal already got denied. Is there anything else we can help you with?
is there any reason?
@near halo Not knowing does not protect you from any bans.
Is there anything else you need help with?
what would be a reason to get unbanned then?
Your ban will remain permanent, You can not appeal. You got banned for hacking.
I got banned for playing with a hacker?
You are banned for hacking
?report @minor pebble
Hey, @minor pebble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@gritty edge ./ticket ingame
@slate sleet when i first got banned it was for playing with hacker how does it change?
Sorry...
didn't really understand this one ?
I do not have to share the details with you @near halo
ok...
i did create a ticket
hello i have a problem i'm not verify ... but i'm here XD
You asked a question and an admin was asking if you getting a ban was the answer? Wasn’t really a hard question in my opinion.
?rustapp
Hey, @latent meadow
We are aware of some of our servers not being able to be pared with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
Is there a list of servers the app does currently work with?
all the moddeds
Thanks!
Hi i want to unlink my discord
how long does it normally take for the appeal to get seen and how do i know when its happend?
?unlink
Hey, @near halo
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
I know how to do it but, i got rejected 3 times
Please provide me with your steamID from here: https://rustoria.co/getmyid
how can i get unbanned?
?banappeal
Hey, @lunar thistle
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
?steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198092542305
76561198994773396-steamid64
https://steamcommunity.com/profiles/76561198994773396/ -my account
reason for ban- i said no no thing sin chat
What's going on?
Exactly what you said?
i gave out coords for someone
irl
i said his state and shit
he put his thing on stream
Ah I see, you were gamebanned 35 days ago. We have a policy here that if you have a gameban that is less than 60 days old you cannot play any of our modded servers. That extending to 180 days for the vanilla servers. You can appeal that ban in 25 days
lmao
aaaaah soo i can play your modded in 25 days?
An appeal has been made on your behalf. An admin will be with you shortly.
If you were not gamebanned on our server
alright thanks @grand geyser
Which by the looks of it, you weren't
@grand geyser how long does an appeal take ?
YES alright thank you awesome news at least i can play xDD
is there a way to get other guns in spray training?
by the way how long till i can play the vanilla?
Until an admin looks into your appeal, it could take some time as I don't have an exact ETA for you at the moment.
180 days - 35 days so 145 days
ok thanks
okay ty
Please don't hesitate and make an /ticket add and description on what they're doing, including their nicknames in it.
And don't call them out either here or in in-game chat.
where can i write about cheaters?
Just type in-game /ticket add include his nickname in there and tell our Admins exactly what they are doing, for this example ''cheating''
i have submitted
Now you just need to wait until our Admin team takes a look into your ticket as there is many tickets to go through.
@near halo unlinked
@lunar thistle Your appeal has been denied and your ban will remain.
im in steam group and subscribe to youtube channel but no getting points
whats dumb is it was working before regarding steam group
You can try leave steam group, join again through our website and try do /auth in-game, usually that works or simple reconnect.
?steamid @vocal raptor
Hey, @vocal raptor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
what is /sil?
You can put images on signs
Schaadt and yes
do I get access to all other kits if I buy elite?
help im getting earape in discord call by dongalongschlong blasting the n word
it says -10s on the teleport countdown, but the default is 45 seconds, would it not be -30s?
i believe so yes
There's a guy constantly re-spawning near our base at EU Main ear raping us in voice chat.
@hazy vortex You can turn off Public VC from the settings.
We do not moderate voice chat.
Hey dear! What is bothering your mind?
I fully understand! If you've reported them with ticket ingame, you've my head on the fact that they're watching over the suspected players. I'll ask your patience in return. Our staff members want to be 101% sure before taking action. I hope you understand
well he is running and shooting, this makes it pretty obvious doesnt it
but i guess you are right
and the stuff is gone anwawy
Some people are talented with recoil control and such, no matter of the hours.
I really appreciate if you've reported them with ticket. Many hackers unfortunately go through Facepunchs own anticheat.
i just dont get why this is no prove....
so he got banned
Is he playing with alt account?
he cant be playing on the same account
Please provide the profiles to me via. DM.
the account was gamebanned, that steam account cannot run rust anymore
You just did it, /cinfo (clan name)
@void condor Any updates?
Still working on it I'm afraid, I will also need to speak to your friend at some point
us 5x no bps is lagging to shit rn
Did you make sure its server based? If so, how long has it been lagging?
not sure i just got on with my friend and we keep getting dced every couple mins
im hardlined so i doubt its me
and my youtube is working just fine
and so is disc
i alerted admins to look into the problem
@void condor Thank you! just lmk
will someone be able to check my ban appeal by the end of the day ?
how do i make a report
?report
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
!steamid
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
hey im having problems plcaing the mining quarry
You must use survey charges before placing an mining quarry on that place.
how do get those?
You can craft them by just pressing Q and type in search bar ''Survey charge''
Or find them in loot boxes.
i was charged for hero kit
but my one before wasnt done
@spare widget @balmy cypress
Please contact @balmy cypress for any VIP related issues.
Can someone unlink my "UrMomLol" account from my steam "Biedronka" because I linked the wrong steam :/
I boosted discord and its not giving me the kit when I do /auth
also it wont let me link youtube since it said site tried to access sensitive information
youtube is broken
?youtubelink
Hey, @royal wind
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
okay sick but why doesnt it let me us discord booster kit
contact @balmy cypress
We need an admin! <@&274971100184576010> Getting raided by a chetter :))
He is literaly cheatiing right now :)) ragehacking :))
!ticket
Hey, @distant tree
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
will /skin give me access to all the skins that I have?
im assuming its just like a portable repair bench that you cant repair things with
it gives you access to every skin in the game
any admins wanna talk to me real quick? need help
/rustapp
Hey, @elfin fog
We are aware of some of our servers not being able to be paired with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
/ticket them ingame
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
they will respond when they have a moment to look at tickets
kicking someone out of team/clan because they are going to sleep, getting a replacement. then inviting them back when they get back online
?report
Hey, @uneven minnow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i have booster but cant take booster kit 
do / auth ingame
how do i verify on unk
Hey, @mellow tundra
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
^
does kit pvp come with skin box ???
got proof of a ban evader
Should show on the package in the store
/ticket in game please
Hey, @cunning wagon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
did like 30mins ago
it doesn’t specifically say it
can anyone check my ban appeal its been 5 hours
When i try to join the 5x, it says Steam Auth Timed out. What can i do to fix it?
@mellow tundra
so i received a three day ban.... for some one giving me a base ....... like really ??????????????
yall wild ill say that
Restart steam and then try to connect to our servers.
do I get unbanned when the server wipes
it worked, tyyyy
i get called out all the time but cmods dont give a shit
they just give a warning and ignore the people calling out when they do it multiple times
@echo venture can u add me back on discord regarding the trio event me and jogi are doing
@near halo On what server are u playing if i may ask.
Dm me about it @neat valley
I left for the weekend and now I'm banned from the 5x server
never mind, just spawned into a russian vanilla server
@mellow tundra
Hello, I tried to connect to the server tonight on the x10 and I see that I am ban for Hack... But But I haven't played for 8 months on this server
Hey, @unreal wadi
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I says I was banned for exceeding group limit
I was teaching 4 new people how to play the game
@near halo I did
then I left for the weekend and now I'm banned
@unreal wadi send the id in here
I can someone please look at my ban appeal its been 5 hours
!steamid @main sierra
Hey, @main sierra
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198137692930
@unreal wadi i made an appeal for you
The website says double of what you actually get
Do u know when can I play on the server ? x10
that way you can get offlined and still have the kit 
@main sierra your steamid?
@near halo 113189813
!report
Hey, @blissful herald
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
my older brother gave me this account because he dosen't play pc anymore
hey
The steam id is longer
I got banned for ban evasion... which I am not banned
but i never snet the message
if I don't play on server, but want to report, how do I do that again.....
So like... wtf do I get banned for
f7 ingame @blissful herald
!steamid @jaunty steeple
Hey, @jaunty steeple
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@blissful herald /ticket
nice grabify link
/ticket
Hey, @tough bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
trying to pull our ips
does long bp's wipe on force ?
@sullen beacon What is your steamid?
the link above helps you @sullen beacon
@torn sky does bp's wipe on force for long?
HELLO... WHAT ABOUT ME?
@jaunty steeple contact @spare widget regarding your ban
no one cares SBT
kill yourself
yes sir
chill
Excuse me lucki?
@raven mist When can I play on the server ? pls Killa did an appeal for me but what is an appeal ?
ty
Slit your wrist and livestream it
@raven mist can you look at my ban appeal please its been 5 hours
No one loves you man let me do me, while you do you
i was falsely banned
wait
Ok will do
76561198169131591
!banappeal
Hey, @timid snow
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
thjx
So help me plies, cuz I really got banned for no reason'
Like i said, contact @spare widget regarding your ban
what do i do with my steam id?
it says
unban in 30 seconds
i wait 30 seconds
no unban
I HAVE SATCHELS ON ME!
76561198875385004
you will wait your mute/ban out
76561198865018014 "Disconnected: Banned: Ban Evasion"
lucki and dont think anyone aked you to talk
76561198875385004 "Disconnected: RACISM
i dont think i have played the server before and i just tryed to join and it says that
I've made a ban appeal for you @timid snow an admin will be with you soon
thx
you deserve more
If you weren't racist multiple times then this situation wouldn't occur.
@sullen beacon if you dont stop spamming support channel, ill add some hours to your ban.
@timid snow pls message @spare widget regarding your ban
okau my bad im black i can send pics of cock
my ID is 76561198161769987
how long does it take for me to get nitro boost kit
up to 10 minutes
do /auth ingame again or try /kit
Hey I got a question
pretty quick. I cant give you an estimated time but it will be soon
ok thx for info
just make sure to dm him including your steamID 😉
alr forgot that
@torn sky I got a question. You can see in general my situation
I dont have them on steam as friends, just discord but they already dipped
?steam id
its just me i dont think i have ever played this server before
?steamid
Hey, @viscid crow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i mean i will be able to make a ban appeal for you then and they will have to do it afterwards
Just Dm it to you?
he will be able to give you more details than i will right now
sure or in here
he has not answerd
he will ASAP
ok
@torn sky can you mute Imam beamer on rustoria 5x eu no bps, man is a straight up pedo in chat
i won't be able to play rust this week but i will ask a chatmod to have a look into the chat
He's 29 and are telling us minors to ride his c0ck and other weird shit
ill check it 🙂
^^
via voice or message chat?
Global chat
ok, please next time feel free to screenshot this and message us 🙂
hi i need help, i bought vip twice somehow, it was lagging or some weird thing on the website, idk if i can transfer my donation to my friend or get a refund. Please let me know!
?vipissues
Hey, @winter yoke
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
ayo someone gimme a kit on 3x no bps eu
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
10x eu most of the time
i need to report cheating
?report
Hey, @gray gust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
he stuffed my ass with cheetos and made me cool aid my ass through a compund reeee
Hey I just won a prize how do I claim?
Dm @balmy cypress
Ok thanks
zurk
is there a way i can revoke a clan invite?
i invited a rando by accident and dont want him joining
need support
there were 5 of us
Hi I was just banned off of the rustoria.co no bps us 5x for a racism auto violation this has happened before I hope this can be resolved my steam is is 76561199071174748
I never even said anything either
For how long did you get banned?
1hr
1 hour
he cant even load in the game
No need to spamtag that role.
I did it 2 times
Are you sure you didn't type anything related to racism?
he didnt.
?steamid
Hey, @neat basin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Your ban will remain until it expires.
Why what did I even do?
I was just told by admins that your ban will stay, can't say nothing more than that.
I am just frustrated and would like to know the reason I am in a clan that need help
Well
And I get a bullshit 1 hour ban
Iam happy to make it to 2 hours
This shit is gay af
You know exactly what you said
👁👅👁
#freezyrin
could i get some help please
love the support of getting falsely banned
@pastel acorn Feel free to DM me. Have you sent in a ticket already?
apperantly im "[GANG]Crips"
no i havent
@timid snow And sorry, Diffuse :/ Tried to give you an answer. I'll keep looking into it
but i can show you the ss i got
Hey I got banned for exceeding group limit of 3 on rustoria 5x no bps Solo/Duo/Trio but I havent exceeded 3
@sinful marlin Can you post your Steam ID please?
395687691
how did i get chat muted for 6 hours for saying 2 things in chat i just joined
i said "was his first name ni" and "lol"
Hey mods think I can get unbanned now?
@spare widget No mean to rush you just wondering if I did do anything wrong, cause I have a duo rn but yesterday I had 2 diffrent people but they said they got bored and quit the server and havent got back on, so I got my friend on Ethos, today and we have played
i was on rtg in recoil training and i got downed out of thin air wtf
and i cant f1 kill
eeeeee
rustoria 5x laggy asf
for the past 45 seconds the server is frozen
been a minute and a half now
Want to fix rustoria tx
Like unban plz
@gusty hearth Hey, looked into it. Your joke definitely completed the racial slur and it does seem like the standard mute for racism of 6h was appropriate. Would just recommend in the future not doing that obviously
@sinful marlin Looking into your situation right now. Mind joining Waiting for Support?
Yeah! No Problem
@hollow iron I can talk to you about that soon- just doing a ton of stuff
@sinful marlin Alright, can you join Waiting please?
When can I play on the server ? pls
https://gyazo.com/ced04021b12ced4c7d6d2d904a3ef187 what exactly happened here
@unreal wadi I believe you'll need to speak to @mellow tundra about your ban. Feel free to send him a DM and he'll respond when he's available
But Im banned to hack
Yes, message aden please.
No problem:) Have a nice day
o.o
The guy in voice said that Im good to go if I DM him my steam ID
Who was it?
༺★𝘚𝘩𝘭𝘪𝘮𝘦𝘺★༻
#9999
He's a chat mod who would in turn direct you to speak to an admin. We're at that point now so if you'd like to join Waiting for Support I can help you out 🙂
@sly wave Going to try to check on that when I'm done with what I'm doing
Sorry for the wait
can someone check my ban appeal please its been 7 hours
theres someone speed hacking on rustoria.co 5x no bps
?report
Hey, @flat garnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
How can I help?
@mystic sparrow Can you join Waiting for Support?
sure
@spare widget It says unban in 3 days
@neat basin Hmmm wait 5 minutes please to reconnect
Ok
Don't try before the 5 minutes or it may still be messed up. No guarantee that this will work. Would recommend while you're waiting to restart your game and maybe when you try to connect via the direct IP in the console
connect nobps.rustoria.us:28015 @neat basin
how long does it take for a ticket to get responded to, i know someone that’s been team cycling and still haven’t got a response since this morning
Vip kit not working for me
@near halo Just checked and I believe your ticket got a response exactly 1 minute after you sent it in. You can do the command /ticket list to see it displayed in the console I believe
oh really? is there any way you can dm me the response on it because i’m not going to be able to sign in for a while
@dim copper Still having issues? Is it a new kit?
All good now! ty!!!
Oh hell yeah- glad to hear it. Have fun on there and have a great day 🙂
Thanks!
how do i link my steam
these chat mods talking to each other but not helping waiting support
@raven pewter What's up?
@sleek stratus Visit https://rustoria.link/. Follow the steps linking each of the accounts (at least Steam and Discord but I'd recommend doing the others with the exception of YouTube). Then wait maybe 5 minutes and do /auth in-game
Hello i need help. My friend is trying to invite me to a clan but i cant join. It says i already have a clan invite but when i try to join it ...even with the correct upper and lower case letters ...it says i dont have a clan invite any ideas on what to do
Press tab and join team in bottom corner.
its not there
i have 1300 hours just so you know so ive done this 100's of times and this has never happened
@willow tendon
i am still downed in recoil
can anyone help??
?rustapp
Hey, @lucid pendant
We are aware of some of our servers not being able to be paired with Rust+ app.
We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.
I would assume it comes down to waiting for some patches from FP honestly. Not 100% though but it's a priority
Hacker
zeus 5x
double headshot me and my friend max speed in a mini and then killed my teamate on the ground
ingame name: Acier
proof
@green spade Best thing to do would be "/ticket add (your report with details)" in-game along with an F7
im muted for 10 minutes bc i asked him why is he hacking in chat so can i still do that while muted?
Well, please in the future don't say anything like that in chat. It's just going to make it more difficult for us to investigate for you and only serves to help the person you're accusing
@spare widget can you help us?
Players change how they're playing after being called out- wastes our time as admins trying to help you
@ripe cedar Yeah, what's up?
ok i understand sorry
All good- just telling you for the future. Keep your cool, send in the ticket and F7, and then we'll always try our best to look into anything for you
im still downed in rtg
A url for the image ending in a file type
I use imgur a lot for it personally because the link can't be too long
and it's easy to upload whatever to that. The only other thing is the file can't be too large I believe but most stuff works- it's easy @oblique ermine
so what should I put where it says raw
ex: /sil https://i.imgur.com/B05CaWZ.jpg
is the wipe full?
like even guns and bases wipe?
@chrome trellis What do you mean? Like when a wipe happens?
Yes, that would be a normal wipe. Everything goes away
Your shop points rollover for the month until force wipe, which is always the first Thursday of the month so it will be this Thursday where that clears
Yeah, force wipe weeks can result in a funky schedule. A lot of times people just go crazy with those mini-wipes, absolutely no reason to not just go PVP and mess around
can someone plz look at Ticket 1478 asap
wdym by "absolutely no reason to not just go PVP and mess around"
how do i makea ticket?
Sometimes with longer wipes people can have a bit of gear fear or store things up obviously. But when wipe is just a day or two, it can be even more reason to use what you have and not take it too seriously
@valid flame In-game, /ticket add (your report with details)
ok thanks
hey, im on the 10x and i kicked the wrong member
not cycling out clan members
just invited one of them back
Wait in the support channel someone will be with you shortly.
thank you.
I submitted a ban appeal 3 days ago... How long do they usually take
Looks like the support channel is filling up, let me address this with my coworkers and I’ll circle back to this after I receive my answers
cant give you a estimated time
thats fine
what do you need help with?
just be paitent
?steamid @spice sinew
Hey, @spice sinew
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198280412292
@near halo Will make you an appeal then an admin will contact you about your ban
Glad to see my fellow mods finally addressing our beloved players, good job team.
i got banned for watching porn
what
ingame?
yes
screensharing?
no
did u post a link in chat?
ban reason?
What's the ban reason?
This is unacceptable. Snowy + shots, see to this persons ban removal.
!steamid @raven pewter
Hey, @raven pewter
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
steam auth gamebanned
After further questioning
idk
send your steam id
for what reason
lol
cheating
lol
thats not us banning you
what porn is cheating
EAC gamebanned you for cheating
Facepunch banned you, this has no correlation to Rustoria.
We’ve done all we can do, rip to a fallen soldier.
i got banned for playing with a hacker on no bps 5x and im planning to play with my group on vanilla in rustoria us medium and im banned on all rustoria servers how can i appeal?
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199012998441
I made an appeal for you. An admin will review it when they can
ok thank you so much.
Good work snowy
snowy if i got game banned will al my teamates as well
he cant fix something facepunch did
ik im trying to say will my teamates get banned
ohh
Your teammates will not get gamebanned for playing with you. They will get a ban for "Hacker association" on Rustoria.
@near halo have fun with the base
@serene canyon @balmy cypress
@near halo @willow tendon have a good wipe
im not hacking..
?steamid
Hey, @stoic condor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

