#support

1 messages · Page 1323 of 1

pastel jungle
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Not allowed on Bows / Crossbows / Melee

near halo
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/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

whats the max group limit for a clan in 10x no BP's?

grand geyser
near halo
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Oh cuz some team is saying im teaming as im in a 5 man

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cuz i was in a 4 man

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but my friend came online and then im not the clan leader

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so i cant invite him to the clan

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so i left the clan and made a new one so that my friend can have perms to base as we were gonna get raided

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so i am still playing with the other 3 ppl but me and my friend are teaming rn

wispy dirge
#

Question, why does Rust+ not work on the 3x server?

marble mantleBOT
#

Hey, @wispy dirge

We are aware of some of our servers not being able to be pared with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

vernal ruin
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how long do you normally have to wait for a appeal

true scaffold
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can i appeal for a unban???

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i got falsely banned for scripting

verbal jackal
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?banappeal @true scaffold

marble mantleBOT
true scaffold
#

76561198379761472 Scripting

verbal jackal
true scaffold
#

how long will this take?

near halo
#

Whoever the admin is

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Watch the pvp

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And you will see

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Not just logs

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Also zen has clip

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can i screenshare it to any admin ?

pastel jungle
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Upload it and link to ticket.

true scaffold
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so ??? how long will it take for the admins to review my appeal / reply

grand geyser
#

Be patient until. 🙂

true scaffold
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no but i really want to join my friends thats the thing

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ill be patient

near halo
zinc falcon
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how to i report groups of 6+

grand geyser
marble mantleBOT
grand geyser
zinc falcon
#

thanks

near halo
#

76561198863190818

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this is my steamid

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someone unlink my old discord

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so i can add this and boost the server

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and add subscribed to youtube

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cuz i already subscribed but it says im not

gray bramble
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youtube doesnt work

near halo
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how can i get loyal kit then?

grand geyser
gray bramble
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it works without it 🙂

near halo
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ok

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oh ok

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thanks

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Any support here?

pastel jungle
near halo
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So I got banned right now

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For "teaming"

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Is there any chance of applying for unban?

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me too @pastel jungle 10 min before wipe we where vibing i dont get why we got banned

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Like our whole clans got banned

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There was 2 of us

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Just vibing

pastel jungle
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I need both of yours steamID64

near halo
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we where playing as a 2 man raiding

pastel jungle
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/steamid

marble mantleBOT
tough bane
marble mantleBOT
true scaffold
#

how many people can you have in your team/clan

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on Zeus 5x

pastel jungle
near halo
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76561199124568712

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@pastel jungle

true scaffold
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ok

near halo
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76561199094173175

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Like it legit was 20 minutes to wipe

arctic sapphire
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is there a new group limit on zeus 5x?

true scaffold
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me too i was in the server for 2 seconds and i got immidiately banned for scripyting like wtf???? i was in the server for fucking 2 seconds

pastel jungle
solid quarry
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why does rust+ not work REEEEEE

near halo
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Did our clans get banned too?

grand geyser
near halo
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Even tho they did nothing wrong?

pastel jungle
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Yes

grand geyser
marble mantleBOT
#

Hey, @solid quarry

We are aware of some of our servers not being able to be pared with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

arctic sapphire
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oke

near halo
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Thats pretty stupid

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@pastel jungle how long will this take please

pastel jungle
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@near halo @near halo Adminstrator told that yall be unbanned next wipe and not to repeat this action.

near halo
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This means this wipe?

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this means this wipe are next

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Or the another one

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And thank you

misty scroll
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At wipe you will be unbanned

near halo
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Thank you

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thank you

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This wont happen again

misty scroll
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Meaning the remainder of this wipe only

near halo
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can a staff bring me into support been waitin for a few min

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yikies

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thats my proof

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can an admin do somethuin

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?

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5x trio no bp

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US

grand geyser
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I'll hop in real quick.

near halo
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aight thanks

true scaffold
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can someone tell me how long it takes for the admins to reply if im unbanned or not because i really want to play with my friends..

near halo
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@misty scroll ? im still banned

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@pastel jungle Hello i need your support

pastel jungle
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Did the server wipe?

near halo
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yes

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i think he forgot

true scaffold
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@pastel jungle if i get unbanned do i still have to wait till next wipe to get unbanned?

near halo
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Yeah it got wiped

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People are connecting already

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sever is 3x eu @pastel jungle

pastel jungle
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@misty scroll They're still banned. PepeBabyMask

true scaffold
#

if i get unbanned do i still have to wait till next wipe to get unbanned?

true scaffold
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oke

teal kestrel
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How come it says the servers offline ?

grand geyser
marble mantleBOT
#

Hey, @teal kestrel

We are aware of some of our servers not being able to be pared with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

teal kestrel
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oh okay thanks

jolly magnet
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kit steam isnt working

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ive linked the account and joined the server, cant link youtube because its getting blocked by google

pastel jungle
jolly magnet
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still didnt work

grand geyser
jolly magnet
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alright will do

storm agate
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good pvp sever very fair

jolly magnet
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just says joined

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cant leave it

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dw got it

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if youtube connecting doesnt work then is it still possible to do /kit loyal

grand geyser
storm agate
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yeah i cant connect yt

grand geyser
marble mantleBOT
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Hey, @storm agate

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

jolly magnet
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yeh they all linked idk why

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ah just lagging

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it took a while

storm agate
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so can i still get kit loyal

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whats the website link

grand geyser
tulip bane
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i cant f7 report two people

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but they should be checked for esp

grand geyser
grand geyser
pure comet
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7TICKET

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/ticket

marble mantleBOT
#

Hey, @pure comet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

why is rtg lagging always

storm agate
storm agate
near halo
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it has been like this for weeks

storm agate
#

ik

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it cant handle like 100 players

near halo
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intel pentium server with integrated graphics

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2 gb ram

storm agate
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the worst part is after u get 100 invalids they kill you and chat shit

near halo
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^

frail nest
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do you guys know how to join 5x no bp us

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i try to join and it says cant download the map

hollow zinc
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Can I get some help?

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from an Admin?

frail nest
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welcome to the wait bud

hollow zinc
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Deadass got a cheater on the server why are the staff on here so bad at responding

frail nest
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nvm my problem fixed and cause there prob slept hahah

grand geyser
hollow zinc
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Submit a ticket where??

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@grand geyser

grand geyser
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?steamid

marble mantleBOT
near halo
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76561199128887943

grand geyser
near halo
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ip just says banned go to discord

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so im guessing its ip ban

grand geyser
# near halo ip just says banned go to discord

I've made an appeal for you. An Administrator will be with you shortly as I can't give exact time when but please be patient and wait for an ping in this channel once it's been reviewed.

balmy cypress
hollow zinc
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@balmy cypress Can you help me out?

balmy cypress
hollow zinc
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I have

balmy cypress
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Then you will have to wait for someone to be able to look into the ticket, I will try check in a moment when I am free

sudden spear
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Is there any way someone could cheat raiding like are there any cheats that make raiding easier

pastel jungle
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Esp

grand geyser
sudden spear
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is that the only way is there any boom cheats

hollow zinc
sudden spear
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or / remove glitches

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They did went deep in this base in 7 minuets because i was sleeping in tc room and they killed me 7 after it told me we were getting attacked on rust plus

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it just seems weird how they could do all that in 7 minuets

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and it looks off just some walls are gone in random spots idk

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also the doors isnt even the entrance they blew through the walls to make their own

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nah it was no thanks clan

dark radish
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Whats up Not musse

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did he bait you into saying something racist?

sudden spear
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im pretty sure you cant do that in 7 mins without 3 people considering they only had 2 beds i think it was only 2

dark radish
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We don't usually lift mutes/bans for people who get baited by slurs

sudden spear
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You just got trolled you dont even know their names

dark radish
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tmc if you do not need support please head on over to #general!

sudden spear
#

Could one of the admins look into the no thanks clan they seem a little sus but i dont know fully

marble mantleBOT
#

Hey, @dark radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

dark radish
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use the /ticket add command

tight ice
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youtube is blocking your account linking thing

grand geyser
marble mantleBOT
#

Hey, @tight ice

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

tight ice
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thanks also i linked my accounts and it still says authhelp

cobalt valley
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?steamid @near halo

marble mantleBOT
tight ice
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this is correct rightr?

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but i cant do kits

grand geyser
tight ice
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yeah

grand geyser
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If you just linked your social media accounts, try to wait for a few minutes and you should be good to redeem your kits.

blazing agate
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so im stuck in a recycle

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after server restart

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LOLL

tight ice
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okay i did it

solid quarry
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Brrrraaah

grand geyser
marble mantleBOT
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Hey, @solid quarry

We are aware of some of our servers not being able to be pared with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

wide spruce
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This is the 3rd time now Im asking to be unbanned I accidentally joined with my VPN on

marble mantleBOT
wide spruce
#

76561199012139962

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@grand geyser

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They made me a ticket 2 other times and nothing happenend

willow tendon
wide spruce
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im still banned

grand geyser
wide spruce
#

yes

willow tendon
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That’s because you joined with a VPN. Every time you join with a VPN, you have the chance of getting banned.

wide spruce
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it kicks me out every time

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I havent joined with a VPN since then

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I only did it one time

slate sleet
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@grizzled surge You are unbanned, Give it 5 minutes before reconnecting

wide spruce
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ok

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so what do i do

slate sleet
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looking squirrel

wide spruce
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thanks

slate sleet
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@wide spruce Unbanned, Give it 5 minutes before reconnecting aswell.

wide spruce
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thanks

slate sleet
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@viscid crow What led up to your ban?

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@near halo Unlinked

wide spruce
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@slate sleet IM STILL BANNED

slate sleet
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one moment

spare widget
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@near halo Hey, you can renew in advance so there is a slight overlap. There's a potential that when the first VIP expires it will also cancel the newer one at that time but it's something that would be 100% sorted out for you- just could have a little hiccup with it, if that makes sense. That's personally what I would do

slate sleet
wide spruce
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ok

jaunty steeple
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Bruh I got banned for fuckin ban evasion? What in the bullshittery is this?

verbal jackal
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@true scaffold Please contact @violet dagger regarding your ban!

jaunty steeple
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How about someone help me with my ban please?

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Why and how do I get banned for ban evasion?

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WHEN I AM NOT BANNED

grand geyser
minor pebble
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he played with cheater us medium

near halo
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@minor pebble you got any evidence?

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aight i boosted the server

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@near halo nice but please use #general for that :)

verbal jackal
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?banappeal @near halo

marble mantleBOT
near halo
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76561199053394293 playing with hacker

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i didnt know he was hacking

verbal jackal
near halo
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ok how will i hear back?

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@near halo an admin will ping you here

minor pebble
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us medium cheater pls bn

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hes hacking

near halo
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@minor pebble we do not ban anyone without further evidence

minor pebble
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well watch him then

mystic sparrow
#

76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline

cold dust
#

rustoria us main pretty sure this guy is toggling

near halo
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we do not. if you have no evidence we wont take any further action.

minor pebble
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his alt literally got banned 5mins ago for anticheat

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ait

near halo
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/ticket ingame send all proof in there

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

minor pebble
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andd hes still playing

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alt account

near halo
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./ticket ingame

minor pebble
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just ban him

near halo
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press f7 to report any cheater.

minor pebble
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i did, now i wait 2 months or what?

near halo
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Yes. we wont take any further action without any evidence

mystic sparrow
#

76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline

minor pebble
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you think i photoshopped this or what??

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so stupid

near halo
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he will get banned then

minor pebble
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yeah in 2 months

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its an alt account i guess

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good joke

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just view his gameplay hes cheating wtf

slate sleet
#

@near halo Your ban will remain permanent

near halo
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why?

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@minor pebble stop spamming now please.

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@slate sleet ?

minor pebble
true scaffold
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@verbal jackal i contacted him but is he online or no?

verbal jackal
near halo
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@minor pebble last warning we won't investigate further without any solid evidence.

minor pebble
#

im tryna clip it i guess...

mystic sparrow
#

76561198161769987, ban for exceeding group limit of 3, my friend and I decided to invite a person that we found in the server to our team and ( so we were 3) but when we decided to log off the new guy invited or teamed with his friend his friend while we were offline

verbal jackal
#

@mystic sparrow I will make a ban appeal on your behalf, are your teammates banned aswell?

mystic sparrow
#

yes

raven mist
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@minor pebble just make a ticket using the /ticket command ingame and we'll look into it asap

near halo
#

there is a base next to mine that hasnt decayed

raven mist
#

Ingame

near halo
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i raided it on wipe day saturday

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tc empty and its just a 2x2

verbal jackal
mystic sparrow
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@verbal jackal but if you see dawsnlol keep him banned he started all of this

near halo
#

us trio no bp 5x

mystic sparrow
#

@verbal jackal they are offline

verbal jackal
near halo
#

k

verbal jackal
mystic sparrow
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sure

near halo
#

will i get a answer?

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@slate sleet ?

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@near halo your ban appeal already got denied. Is there anything else we can help you with?

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is there any reason?

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@near halo Not knowing does not protect you from any bans.

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Is there anything else you need help with?

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what would be a reason to get unbanned then?

slate sleet
#

Your ban will remain permanent, You can not appeal. You got banned for hacking.

near halo
#

I got banned for playing with a hacker?

slate sleet
#

You are banned for hacking

gritty edge
#

Pls on rustoria.co - US Medium, people are shredding everyone

verbal jackal
#

?report @minor pebble

marble mantleBOT
#

Hey, @minor pebble

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

@gritty edge ./ticket ingame

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@slate sleet when i first got banned it was for playing with hacker how does it change?

gritty edge
#

Sorry...

dim pike
slate sleet
#

I do not have to share the details with you @near halo

near halo
#

ok...

minor pebble
#

i did create a ticket

timber prawn
#

hello i have a problem i'm not verify ... but i'm here XD

violet dagger
latent meadow
#

Any update on app functionality

#

?

warped kraken
marble mantleBOT
#

Hey, @latent meadow

We are aware of some of our servers not being able to be pared with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

latent meadow
#

Is there a list of servers the app does currently work with?

warped kraken
#

all the moddeds

latent meadow
near halo
#

Hi i want to unlink my discord

vernal ruin
#

how long does it normally take for the appeal to get seen and how do i know when its happend?

grand geyser
marble mantleBOT
near halo
#

I know how to do it but, i got rejected 3 times

grand geyser
lunar thistle
#

how can i get unbanned?

grand geyser
marble mantleBOT
vernal ruin
#

how do i speak to gareth?

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@void condor please help me out?

near halo
#

?steamid @near halo

marble mantleBOT
lunar thistle
void condor
vernal ruin
#

aah i appealed?

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or someone said they appealed for me?

lunar thistle
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i gave out coords for someone

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irl

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i said his state and shit

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he put his thing on stream

void condor
# vernal ruin aah i appealed?

Ah I see, you were gamebanned 35 days ago. We have a policy here that if you have a gameban that is less than 60 days old you cannot play any of our modded servers. That extending to 180 days for the vanilla servers. You can appeal that ban in 25 days

lunar thistle
#

lmao

vernal ruin
#

aaaaah soo i can play your modded in 25 days?

grand geyser
void condor
#

If you were not gamebanned on our server

lunar thistle
#

alright thanks @grand geyser

void condor
#

Which by the looks of it, you weren't

mystic sparrow
#

@grand geyser how long does an appeal take ?

vernal ruin
#

YES alright thank you awesome news at least i can play xDD

oblique ermine
#

is there a way to get other guns in spray training?

vernal ruin
#

by the way how long till i can play the vanilla?

grand geyser
void condor
#

180 days - 35 days so 145 days

mystic sparrow
#

ok thanks

vernal ruin
#

okay ty

grand geyser
#

Please don't hesitate and make an /ticket add and description on what they're doing, including their nicknames in it.

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And don't call them out either here or in in-game chat.

tawdry mango
#

where can i write about cheaters?

grand geyser
tawdry mango
#

i have submitted

grand geyser
tawdry mango
#

a ok

#

thx

raven mist
#

@near halo unlinked

grand geyser
#

@lunar thistle Your appeal has been denied and your ban will remain.

serene forge
#

im in steam group and subscribe to youtube channel but no getting points

warped kraken
#

youtube doesnt work

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for the steam group contact @balmy cypress about that

serene forge
#

whats dumb is it was working before regarding steam group

grand geyser
near halo
#

?steamid @vocal raptor

marble mantleBOT
vocal raptor
oblique ermine
#

what is /sil?

near halo
oblique ermine
#

cool

#

also, off topic but who did you pfp and do they accept commisions

oblique ermine
#

do I get access to all other kits if I buy elite?

warped kraken
#

no

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only elite kit

warm cedar
#

help im getting earape in discord call by dongalongschlong blasting the n word

oblique ermine
#

it says -10s on the teleport countdown, but the default is 45 seconds, would it not be -30s?

warped kraken
#

i believe so yes

hazy vortex
#

There's a guy constantly re-spawning near our base at EU Main ear raping us in voice chat.

pastel jungle
#

@hazy vortex You can turn off Public VC from the settings.

#

We do not moderate voice chat.

#

Hey dear! What is bothering your mind?

minor pebble
#

cheaters

#

but its not prove enough...

pastel jungle
# minor pebble cheaters

I fully understand! If you've reported them with ticket ingame, you've my head on the fact that they're watching over the suspected players. I'll ask your patience in return. Our staff members want to be 101% sure before taking action. I hope you understand

minor pebble
#

well he is running and shooting, this makes it pretty obvious doesnt it

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but i guess you are right

#

and the stuff is gone anwawy

pastel jungle
minor pebble
warped kraken
#

so he got banned

minor pebble
#

hes still playing tho...

#

thats the weird thing

pastel jungle
#

Is he playing with alt account?

warped kraken
#

he cant be playing on the same account

minor pebble
#

its the same name and i think same id

#

idk

#

same name for sure

pastel jungle
#

Please provide the profiles to me via. DM.

warped kraken
#

the account was gamebanned, that steam account cannot run rust anymore

surreal stag
#

@void condor

#

whats that /cinfo comand

#

or or like /seeinfo

void condor
#

You just did it, /cinfo (clan name)

surreal stag
#

ok thanksl

#

just double checking again

meager beacon
#

@void condor Any updates?

void condor
young cedar
#

us 5x no bps is lagging to shit rn

pastel jungle
young cedar
#

not sure i just got on with my friend and we keep getting dced every couple mins

#

im hardlined so i doubt its me

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and my youtube is working just fine

#

and so is disc

warped kraken
#

i alerted admins to look into the problem

meager beacon
#

@void condor Thank you! just lmk

mystic sparrow
#

will someone be able to check my ban appeal by the end of the day ?

near halo
#

how do i make a report

warped kraken
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

pastel jungle
#

!steamid

marble mantleBOT
near halo
#

hey im having problems plcaing the mining quarry

grand geyser
near halo
#

how do get those?

grand geyser
#

Or find them in loot boxes.

near halo
#

i was charged for hero kit

#

but my one before wasnt done

#

@spare widget @balmy cypress

grand geyser
near halo
#

Can someone unlink my "UrMomLol" account from my steam "Biedronka" because I linked the wrong steam :/

royal wind
#

I boosted discord and its not giving me the kit when I do /auth

#

also it wont let me link youtube since it said site tried to access sensitive information

warped kraken
#

youtube is broken

marble mantleBOT
#

Hey, @royal wind

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

royal wind
#

okay sick but why doesnt it let me us discord booster kit

warped kraken
#

contact @balmy cypress

distant tree
#

We need an admin! <@&274971100184576010> Getting raided by a chetter :))

#

He is literaly cheatiing right now :)) ragehacking :))

marble mantleBOT
#

Hey, @distant tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

distant tree
#

its not working

#

nvm

oblique ermine
#

will /skin give me access to all the skins that I have?

#

im assuming its just like a portable repair bench that you cant repair things with

candid moon
#

any admins on?

#

dm me please

warped kraken
oblique ermine
#

oh

#

nice

weak rain
#

any admins wanna talk to me real quick? need help

elfin fog
#

why is 10x on Rust+ is so bad

#

barely works

pastel jungle
marble mantleBOT
#

Hey, @elfin fog

We are aware of some of our servers not being able to be paired with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

candid moon
#

Hes cheating on rustoria 5x uploading clip

warped kraken
#

/ticket them ingame

marble mantleBOT
#

Hey, @warped kraken

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

what does cyling members mean

#

no one is replying to my ticket

warped kraken
#

they will respond when they have a moment to look at tickets

warped kraken
uneven minnow
#

?report

marble mantleBOT
#

Hey, @uneven minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

opal crane
#

i have booster but cant take booster kit sad

near halo
#

do / auth ingame

opal crane
#

already did

#

but its say no permissions

solemn topaz
#

does the kit pvp come with skin box

#

😦

signal nymph
#

hello when does us 5x no bps wipe

#

?????

#

<@&274971100184576010>

mellow tundra
solid robin
#

how do i verify on unk

marble mantleBOT
#

Hey, @mellow tundra

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

mellow tundra
#

^

solemn topaz
#

does kit pvp come with skin box ???

cunning wagon
#

got proof of a ban evader

mellow tundra
mellow tundra
marble mantleBOT
#

Hey, @cunning wagon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

cunning wagon
#

did like 30mins ago

solemn topaz
mystic sparrow
#

can anyone check my ban appeal its been 5 hours

hardy sedge
#

When i try to join the 5x, it says Steam Auth Timed out. What can i do to fix it?

#

@mellow tundra

viscid crow
#

so i received a three day ban.... for some one giving me a base ....... like really ??????????????

#

yall wild ill say that

grand geyser
main sierra
#

do I get unbanned when the server wipes

hardy sedge
#

it worked, tyyyy

near halo
#

they just give a warning and ignore the people calling out when they do it multiple times

neat valley
#

@echo venture can u add me back on discord regarding the trio event me and jogi are doing

near halo
#

@near halo On what server are u playing if i may ask.

violet dagger
#

Dm me about it @neat valley

main sierra
#

I left for the weekend and now I'm banned from the 5x server

hardy sedge
main sierra
#

@mellow tundra

unreal wadi
#

Hello, I tried to connect to the server tonight on the x10 and I see that I am ban for Hack... But But I haven't played for 8 months on this server

near halo
#

@main sierra any reason behind the ban notification?

#

!steamid @unreal wadi

marble mantleBOT
main sierra
#

I says I was banned for exceeding group limit

#

I was teaching 4 new people how to play the game

unreal wadi
#

@near halo I did

main sierra
#

then I left for the weekend and now I'm banned

near halo
#

@unreal wadi send the id in here

mystic sparrow
#

I can someone please look at my ban appeal its been 5 hours

near halo
#

!steamid @main sierra

marble mantleBOT
unreal wadi
#

@near halo in MP

#

PM *

#

Its good for me boys ?

unreal wadi
near halo
#

@unreal wadi i made an appeal for you

oblique ermine
near halo
#

Nqt

#

U can redeem the kit twice

oblique ermine
#

...

#

I feal

#

feal?

#

feel

#

stupid

unreal wadi
warped kraken
#

that way you can get offlined and still have the kit kekw

near halo
#

@main sierra your steamid?

main sierra
#

@near halo 113189813

blissful herald
#

!report

marble mantleBOT
#

Hey, @blissful herald

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

main sierra
#

my older brother gave me this account because he dosen't play pc anymore

sullen beacon
#

hey

near halo
#

The steam id is longer

sullen beacon
#

i got muted for saying

#

n

#

word

#

wait igot banned

jaunty steeple
#

I got banned for ban evasion... which I am not banned

sullen beacon
#

but i never snet the message

blissful herald
#

if I don't play on server, but want to report, how do I do that again.....

jaunty steeple
#

So like... wtf do I get banned for

near halo
#

f7 ingame @blissful herald

swift acorn
#

zeus eu

near halo
#

!steamid @jaunty steeple

marble mantleBOT
tough bane
#

@blissful herald /ticket

sullen beacon
#

nice grabify link

tough bane
#

/ticket

marble mantleBOT
#

Hey, @tough bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

sullen beacon
#

trying to pull our ips

jaunty steeple
#

76561198169131591

#

Thats my steam ID

sullen beacon
#

not very professional ofa chat moderator

#

huh

grand bridge
#

does long bp's wipe on force ?

raven mist
#

@sullen beacon What is your steamid?

sullen beacon
#

it stars with a 76

#

one minute

torn sky
#

the link above helps you @sullen beacon

grand bridge
#

@torn sky does bp's wipe on force for long?

sullen beacon
#

thats myine

jaunty steeple
#

HELLO... WHAT ABOUT ME?

raven mist
#

@jaunty steeple contact @spare widget regarding your ban

sullen beacon
#

no one cares SBT
kill yourself

torn sky
jaunty steeple
#

Excuse me lucki?

unreal wadi
#

@raven mist When can I play on the server ? pls Killa did an appeal for me but what is an appeal ?

grand bridge
#

ty

jaunty steeple
#

Slit your wrist and livestream it

mystic sparrow
#

@raven mist can you look at my ban appeal please its been 5 hours

jaunty steeple
#

No one loves you man let me do me, while you do you

torn sky
#

#general and stop being that toxic in here. Appreciate

timid snow
#

i was falsely banned

sullen beacon
#

wait

jaunty steeple
#

Ok will do

sullen beacon
#

that was my wrong steam id

#

76561198875385004

#

is mine

jaunty steeple
#

76561198169131591

torn sky
marble mantleBOT
jaunty steeple
#

Os ,ome

#

Mine

timid snow
#

thjx

jaunty steeple
#

So help me plies, cuz I really got banned for no reason'

raven mist
#

Like i said, contact @spare widget regarding your ban

timid snow
#

what do i do with my steam id?

sullen beacon
#

it says

#

unban in 30 seconds

#

i wait 30 seconds

#

no unban

#

I HAVE SATCHELS ON ME!

#

76561198875385004

raven mist
#

you will wait your mute/ban out

sullen beacon
#

i did

#

dumbass

timid snow
#

76561198865018014 "Disconnected: Banned: Ban Evasion"

mystic sparrow
#

lucki and dont think anyone aked you to talk

sullen beacon
#

76561198875385004 "Disconnected: RACISM

timid snow
#

i dont think i have played the server before and i just tryed to join and it says that

torn sky
#

I've made a ban appeal for you @timid snow an admin will be with you soon

timid snow
#

thx

sullen beacon
#

its been an hour

#

it was a 10 minute ban

mystic sparrow
#

you deserve more

sullen beacon
#

fuck off

#

weeb

torn sky
strong meadow
raven mist
#

@sullen beacon if you dont stop spamming support channel, ill add some hours to your ban.

torn sky
#

@timid snow pls message @spare widget regarding your ban

sullen beacon
#

okau my bad im black i can send pics of cock

timid snow
#

ok

#

@torn sky how long does this usually take?

mystic sparrow
#

my ID is 76561198161769987

glossy stream
#

how long does it take for me to get nitro boost kit

tough bane
#

do /auth ingame again or try /kit

nocturne raven
#

Hey I got a question

torn sky
timid snow
#

ok thx for info

torn sky
#

just make sure to dm him including your steamID 😉

timid snow
#

alr forgot that

nocturne raven
#

@torn sky I got a question. You can see in general my situation

torn sky
#

provide me your steamid pls

#

same goes for your teammate(s)

nocturne raven
#

I dont have them on steam as friends, just discord but they already dipped

viscid crow
#

?steam id

timid snow
#

its just me i dont think i have ever played this server before

viscid crow
#

?steamid

marble mantleBOT
torn sky
nocturne raven
#

Just Dm it to you?

torn sky
torn sky
timid snow
#

he has not answerd

torn sky
timid snow
#

ok

unique sparrow
#

@torn sky can you mute Imam beamer on rustoria 5x eu no bps, man is a straight up pedo in chat

torn sky
unique sparrow
#

He's 29 and are telling us minors to ride his c0ck and other weird shit

torn sky
#

^^

tough bane
unique sparrow
#

Global chat

tough bane
#

ok, please next time feel free to screenshot this and message us 🙂

winter yoke
#

hi i need help, i bought vip twice somehow, it was lagging or some weird thing on the website, idk if i can transfer my donation to my friend or get a refund. Please let me know!

marble mantleBOT
#

Hey, @winter yoke

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game

Double check you are connecting to the correct server. If you are then,

Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.

Rustoria

The trend setters of modded Rust.

blazing canopy
#

ayo someone gimme a kit on 3x no bps eu

near halo
#

!steamid

marble mantleBOT
near halo
gray gust
#

i need to report cheating

grand geyser
marble mantleBOT
#

Hey, @gray gust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

gray gust
#

he stuffed my ass with cheetos and made me cool aid my ass through a compund reeee

near halo
#

@gray gust if you don't need any Support, please use #general for this.

fading pebble
#

yo

#

how do i revoke a clan invite

dreamy raptor
#

Hey I just won a prize how do I claim?

shut bridge
dreamy raptor
#

Ok thanks

fading pebble
#

zurk

#

is there a way i can revoke a clan invite?

#

i invited a rando by accident and dont want him joining

plain edge
#

need support

upbeat palm
#

there were 5 of usThumbsDownoria

signal nymph
#

zyrin got false racism banned

#

why'

neat basin
#

Hi I was just banned off of the rustoria.co no bps us 5x for a racism auto violation this has happened before I hope this can be resolved my steam is is 76561199071174748

#

I never even said anything either

signal nymph
#

he didnt say anything

#

im teamed with him

#

its bs

neat basin
#

<@&274971100184576010>

#

<@&274971100184576010>

grand geyser
#

For how long did you get banned?

signal nymph
#

1hr

neat basin
#

1 hour

signal nymph
#

he cant even load in the game

grand geyser
#

No need to spamtag that role.

neat basin
#

I did it 2 times

grand geyser
#

Are you sure you didn't type anything related to racism?

signal nymph
#

he didnt.

grand geyser
#

?steamid

marble mantleBOT
neat basin
#

76561199071174748

#

@marble mantle

grand geyser
neat basin
#

Why what did I even do?

grand geyser
#

I was just told by admins that your ban will stay, can't say nothing more than that.

neat basin
#

I am just frustrated and would like to know the reason I am in a clan that need help

violet dagger
#

Well

neat basin
#

And I get a bullshit 1 hour ban

violet dagger
#

Iam happy to make it to 2 hours

neat basin
#

This shit is gay af

violet dagger
#

You know exactly what you said

neat basin
#

👁👅👁

idle hull
#

#freezyrin

grand geyser
#

Please #general if you don't need any support in here.

pastel acorn
#

could i get some help please

timid snow
#

love the support of getting falsely banned

pastel acorn
#

i have proof someone cheats lmao

#

they admitted to it

spare widget
#

@pastel acorn Feel free to DM me. Have you sent in a ticket already?

timid snow
#

apperantly im "[GANG]Crips"

pastel acorn
#

no i havent

spare widget
#

@timid snow And sorry, Diffuse :/ Tried to give you an answer. I'll keep looking into it

pastel acorn
#

but i can show you the ss i got

timid snow
#

with is a Russian guy

#

want to see if he connected with a diffrent ip on the server

sinful marlin
#

Hey I got banned for exceeding group limit of 3 on rustoria 5x no bps Solo/Duo/Trio but I havent exceeded 3

spare widget
#

@sinful marlin Can you post your Steam ID please?

sinful marlin
#

395687691

spare widget
#

@sinful marlin It'll look like 765498219316711. Do the Steam 64 please

sinful marlin
#

Thank you!

#

76561198355953419

#

Got it ^

gusty hearth
#

how did i get chat muted for 6 hours for saying 2 things in chat i just joined

#

i said "was his first name ni" and "lol"

hollow iron
#

Hey mods think I can get unbanned now?

sinful marlin
#

@spare widget No mean to rush you just wondering if I did do anything wrong, cause I have a duo rn but yesterday I had 2 diffrent people but they said they got bored and quit the server and havent got back on, so I got my friend on Ethos, today and we have played

sly wave
#

i was on rtg in recoil training and i got downed out of thin air wtf

#

and i cant f1 kill

#

eeeeee

fading pebble
#

rustoria 5x laggy asf

#

for the past 45 seconds the server is frozen

#

been a minute and a half now

faint hamlet
#

Want to fix rustoria tx

fading pebble
#

it finally fixed

#

this is so sad

#

holy shit

hollow iron
#

Like unban plz

spare widget
#

@gusty hearth Hey, looked into it. Your joke definitely completed the racial slur and it does seem like the standard mute for racism of 6h was appropriate. Would just recommend in the future not doing that obviously

#

@sinful marlin Looking into your situation right now. Mind joining Waiting for Support?

sinful marlin
#

Yeah! No Problem

spare widget
#

@hollow iron I can talk to you about that soon- just doing a ton of stuff

#

@sinful marlin Alright, can you join Waiting please?

unreal wadi
#

When can I play on the server ? pls

sly wave
spare widget
#

@unreal wadi I believe you'll need to speak to @mellow tundra about your ban. Feel free to send him a DM and he'll respond when he's available

unreal wadi
#

But Im banned to hack

spare widget
#

Yes, message aden please.

unreal wadi
#

But I never hack and it was 8 months ago

#

Ok thx

spare widget
#

No problem:) Have a nice day

sly wave
#

o.o

sinful marlin
spare widget
#

Who was it?

sinful marlin
#

༺★𝘚𝘩𝘭𝘪𝘮𝘦𝘺★༻
#9999

spare widget
#

He's a chat mod who would in turn direct you to speak to an admin. We're at that point now so if you'd like to join Waiting for Support I can help you out 🙂

sly wave
#

i just want to know why im dead in recoil practice

#

why must i suffer

spare widget
#

@sly wave Going to try to check on that when I'm done with what I'm doing

#

Sorry for the wait

sly wave
#

tthannksss

#

i undersatnd

mystic sparrow
#

can someone check my ban appeal please its been 7 hours

gritty spire
#

i need help

#

pls mods

flat garnet
marble mantleBOT
#

Hey, @flat garnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grand geyser
spare widget
#

@mystic sparrow Can you join Waiting for Support?

mystic sparrow
#

sure

hollow iron
#

Fast support

#

TY

sinful marlin
#

@spare widget It says unban in 3 days

neat basin
#

Umm my racism auto ban should be up but it’s going this

#

@broken blade

spare widget
#

@neat basin Hmmm wait 5 minutes please to reconnect

neat basin
#

Ok

spare widget
#

Don't try before the 5 minutes or it may still be messed up. No guarantee that this will work. Would recommend while you're waiting to restart your game and maybe when you try to connect via the direct IP in the console

near halo
#

how long does it take for a ticket to get responded to, i know someone that’s been team cycling and still haven’t got a response since this morning

dim copper
#

Vip kit not working for me

spare widget
#

@near halo Just checked and I believe your ticket got a response exactly 1 minute after you sent it in. You can do the command /ticket list to see it displayed in the console I believe

near halo
#

oh really? is there any way you can dm me the response on it because i’m not going to be able to sign in for a while

spare widget
#

@dim copper Still having issues? Is it a new kit?

dim copper
#

All good now! ty!!!

spare widget
#

Oh hell yeah- glad to hear it. Have fun on there and have a great day 🙂

dim copper
#

Thanks!

sleek stratus
#

how do i link my steam

raven pewter
#

these chat mods talking to each other but not helping waiting support

spare widget
#

@raven pewter What's up?

#

@sleek stratus Visit https://rustoria.link/. Follow the steps linking each of the accounts (at least Steam and Discord but I'd recommend doing the others with the exception of YouTube). Then wait maybe 5 minutes and do /auth in-game

green spade
#

Hello i need help. My friend is trying to invite me to a clan but i cant join. It says i already have a clan invite but when i try to join it ...even with the correct upper and lower case letters ...it says i dont have a clan invite any ideas on what to do

willow tendon
green spade
#

its not there

#

i have 1300 hours just so you know so ive done this 100's of times and this has never happened

#

@willow tendon

sly wave
#

i am still downed in recoil

green spade
#

can anyone help??

warped kraken
#

?rustapp

marble mantleBOT
#

Hey, @lucid pendant

We are aware of some of our servers not being able to be paired with Rust+ app.

We are currently looking into the issues with the app and we are working on solving this as soon as possible, we will make sure to notify you once this has been fixed.

spare widget
#

I would assume it comes down to waiting for some patches from FP honestly. Not 100% though but it's a priority

green spade
#

Hacker
zeus 5x
double headshot me and my friend max speed in a mini and then killed my teamate on the ground
ingame name: Acier

#

proof

spare widget
#

@green spade Best thing to do would be "/ticket add (your report with details)" in-game along with an F7

green spade
#

im muted for 10 minutes bc i asked him why is he hacking in chat so can i still do that while muted?

spare widget
#

Well, please in the future don't say anything like that in chat. It's just going to make it more difficult for us to investigate for you and only serves to help the person you're accusing

ripe cedar
#

@spare widget can you help us?

spare widget
#

Players change how they're playing after being called out- wastes our time as admins trying to help you

#

@ripe cedar Yeah, what's up?

ripe cedar
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can you move us

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we in the support channel

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steveo and i

green spade
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ok i understand sorry

spare widget
#

All good- just telling you for the future. Keep your cool, send in the ticket and F7, and then we'll always try our best to look into anything for you

sly wave
#

im still downed in rtg

oblique ermine
#

how do I use /sil

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like what do I put for [raw]

spare widget
#

A url for the image ending in a file type

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I use imgur a lot for it personally because the link can't be too long

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and it's easy to upload whatever to that. The only other thing is the file can't be too large I believe but most stuff works- it's easy @oblique ermine

oblique ermine
#

so what should I put where it says raw

spare widget
chrome trellis
#

is the wipe full?
like even guns and bases wipe?

spare widget
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@chrome trellis What do you mean? Like when a wipe happens?

chrome trellis
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yes

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because 2 wipes this week are happening on the 10x

spare widget
#

Yes, that would be a normal wipe. Everything goes away

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Your shop points rollover for the month until force wipe, which is always the first Thursday of the month so it will be this Thursday where that clears

chrome trellis
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wait

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so it wipes tomorrow and thursday?

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and friday?

spare widget
#

Yeah, force wipe weeks can result in a funky schedule. A lot of times people just go crazy with those mini-wipes, absolutely no reason to not just go PVP and mess around

wary osprey
#

can someone plz look at Ticket 1478 asap

chrome trellis
valid flame
spare widget
#

Sometimes with longer wipes people can have a bit of gear fear or store things up obviously. But when wipe is just a day or two, it can be even more reason to use what you have and not take it too seriously

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@valid flame In-game, /ticket add (your report with details)

pearl brook
chrome trellis
#

ok thanks

neat osprey
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zenzen i messaged an admin yesterday and he hasnt responded

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sicario

torpid tapir
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hey, im on the 10x and i kicked the wrong member

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not cycling out clan members

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just invited one of them back

novel violet
#

how can i get helo

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help

pearl brook
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Wait in the support channel someone will be with you shortly.

terse shell
#

I submitted a ban appeal 3 days ago... How long do they usually take

pearl brook
#

Looks like the support channel is filling up, let me address this with my coworkers and I’ll circle back to this after I receive my answers

gray bramble
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pls

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stop

gray bramble
gray bramble
gray bramble
gray bramble
near halo
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?steamid @spice sinew

marble mantleBOT
spice sinew
#

76561198280412292

gray bramble
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@near halo Will make you an appeal then an admin will contact you about your ban

pearl brook
#

Glad to see my fellow mods finally addressing our beloved players, good job team.

raven pewter
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i got banned for watching porn

pearl brook
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Unban this man immediately

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What was the genre?

raven pewter
#

i had a porn tab or something open and i got banned

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i need help

torpid tapir
#

what

raven pewter
#

yes

gray bramble
raven pewter
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no

gray bramble
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did u post a link in chat?

raven pewter
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i was just watching hentia and then i come back and it says im banned

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no

gray bramble
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ban reason?

zealous kettle
pearl brook
#

This is unacceptable. Snowy + shots, see to this persons ban removal.

zealous kettle
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!steamid @raven pewter

marble mantleBOT
raven pewter
#

steam auth gamebanned

pearl brook
#

After further questioning

raven pewter
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idk

gray bramble
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send your steam id

raven pewter
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76561199020855262

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tf

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idk why

zealous kettle
#

...

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your game banned, my guy

raven pewter
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for what reason

gray bramble
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lol

zealous kettle
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cheating

raven pewter
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lol

gray bramble
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thats not us banning you

raven pewter
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what porn is cheating

gray bramble
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EAC gamebanned you for cheating

zealous kettle
#

Facepunch banned you, this has no correlation to Rustoria.

raven pewter
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where do i go

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to fix

pearl brook
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We’ve done all we can do, rip to a fallen soldier.

near halo
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i got banned for playing with a hacker on no bps 5x and im planning to play with my group on vanilla in rustoria us medium and im banned on all rustoria servers how can i appeal?

marble mantleBOT
near halo
#

76561199012998441

near halo
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ok thank you so much.

pearl brook
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Good work snowy

raven pewter
#

snowy if i got game banned will al my teamates as well

near halo
#

he cant fix something facepunch did

raven pewter
#

ik im trying to say will my teamates get banned

near halo
#

ohh

near halo
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@near halo have fun with the base

sweet matrix
#

@serene canyon @balmy cypress

near halo
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@near halo @willow tendon have a good wipe

dull bobcat
#

@near halo can u answer a quetsion

#

?

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in vc

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@sweet matrix

dull bobcat
#

@near halo

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@near halo

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join vc and help em plz

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i have question

near halo
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me?

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why

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lol

stoic condor
#

I need help

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I was banned from a bot logging onto my steam account

marble mantleBOT