#support
1 messages · Page 1319 of 1
Chat mod. CRINGE
kekw
ur mom loves me more than she loves you 🙂
mom jokes your well hard mate
so i cant talk in game i am banned
i dmed you
@surreal mulch Can you join Waiting for Support?
CAN WE PLEASE GET A ADMIN ON ZUES
@feral cairn Could you join waiting for support?
US Main down?
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
?
us main down
How can such a server give so much trouble
Why are we all offline
<@&274971100184576010>
Server been up all day with no problems and you call it trash when it crashes once
Hey, can you unlink my discord plies
I sent a request but an admin needs to respond and its taking a long time.
@jaunty steeple Try now
looking into it
I hope that after about 30 minutes of rollback if I lose my helicopter with all my loot that was flying over I will make a surprise
😄
anyone been killed by a guy named "no-name"
Server is up for some apparently, but down for most
@mellow tundra How much rollback time
Hello! Last wipe on Rustoria Eu main, i was on a team where someone got banned for cheating. I have only played with him once and now i am banned for playing with hacker. The admin promised to unban me after the wipe but i am still banned. Can anyone help me with this ?
Do you know who banned you?
more than 15 minutes?
I don't want to lose all my loot I was on a heli, @mellow tundra ?
I am a new player to rust only 200 hours so i dont know how to check who banned me, you can also check my steam to check my history i had no idea he was hacking and he offered to help me do oil rig for my first time thats how i disconnected with him on the same team
big shit
aden how long till mian gtes back up <@&274971100184576010>
Soon!
ight thx
It's coming online now.
go faster
agreed
@mellow tundra i see you are talking to 5 people at same time so just let me know if you read my message or you want me to explain again. thanks for the help
Its on admins
teaming will get u timed out but hacking they dont care
Hello! Last wipe on Rustoria Eu main, i was on a team where someone got banned for cheating. I have only played with him once and now i am banned for playing with hacker. The admin promised to unban me after the wipe but i am still banned. Can anyone help me with this ?
need ur steam
I am a new player to rust only 200 hours so i dont know how to check who banned me, you can also check my steam to check my history i had no idea he was hacking and he offered to help me do oil rig for my first time thats how i disconnected with him on the same team <@&274971100184576010>
You don't have to keep tagging us...
@near halo Post your Steam ID please
sorry for repeating myself
76561198160616279
Help
no
Mod
unbanned @near halo
aden do u even CHECK ur REPORTS
@mellow tundra Thank you for the quick help and hard work here
Help
sup?
I think a guy is hacking in the 5x server
please make a /ticket in game
Does it actually work
Tickets go to our admin team, and you get a response once we've looked into it.
can some admin check us 10x no bps? i think someone is lagging the server
please hurry up an look im being raided by him
US 5x no bps i made tickets an so did my friend RRC clan is teamed with him
<@&274971100184576010> can I dm with one of you?
sure
is there a admin avalible? i need to dm one of yall
@echo venture no hate but sort eu servers the fuk out
US main loot is not spawning at dome since crash/rollback. Have been waiting ever since crash/roll back.
no barrells, no military crates. nothing.
@echo venture restart all server
not a since anything is spawning in the dome all the way up
uh i got a hacker banned by getting him to confess everything and then i got banned for assaction??
/ticket
Hey, @raw summit
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
are u in RRC?
my bad
can i get my vip refunded because the US main server is unplayable
anyone else having ping issues that lives on the west coast?
everyone I know that lives on the west coast is having problems with rustoria servers right now, including myself. ping went from 30 now in the past week to 150-200
@mellow tundra
vpn banhttps://steamcommunity.com/profiles/76561198341158380/
Sent you a wrong.
vpn van
plz
It's this link
https://steamcommunity.com/profiles/76561198985270093/
What are the correct steamids then? Please just post the steamid: 7656...
?steamid
Hey, @dark radish
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
How do I know when my donation kit expires?
on the donation page
hey i think im being ahckers
they got acouple banned yesterday and are sus ass acounts hitting sus ass shots
?report @vapid vault
Hey, @vapid vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
make sure to add all relevant info to your ticket to assist our admins in the ticket processes
@vapid vault
Making an appeal!
qkrrjswn102
can someone plz peep this kid its a fresh acount thats know to play with cheaters
You might have to make a ticket since we dont usually mess with reports in here
submitted a ticket 3646
admins will look at it then!
also how do assostion bans work on this erver
I don't know for sure, but if anyone is caught playing with a cheater, they are banned for the wipe
vip not working https://steamcommunity.com/profiles/76561198047974614/
Hey alexx! Dm @balmy cypress With all info such as steamID
i messaged him but he seems to be offline
Sorry about that mate, but its the only real way to get that sorted out
damn ;/ i payed for the full month aswell
He will 100% message you back when he is online though!
hey fear are you able to get in touch with anyone about latency issues on us medium
Is it lagging rn?
I will notify the admin team!
i wasnt on earlier, i guess people were complaining, but im on west coast with 164, teammate is on east coast with about the same
is everyone spamming lag like they always do?
ok
im going to get on and check but I have notified the admins
thanks for telling us!
it actually might be a spectrum issue, third teammate on comcast is fine but still worthwhile to check out
always!
I have a video of 2 groups playing together on 10x us NO BP
fucking fear going ham on the tickets
5 man and i think a 3 man
just no one responding to them
ye :/
You mind making a /ticket and adding that vid link to it for more evidence?
it will help with our admin team
I would love to just screen share so I dont have to upload a whole video
this is kinda upsetting fear yesterday i sat in a 350+ que for 5 hours, couldnt buy vip because out of stock, then today i buy vip and it doesnt work and stuck in a que again, i know you cant do anything but its kinda upseting
I know just how you feel mate
Helli, one my friend have a ban on your server. He wa banned fir hacking but he didn't cheat. Our teammate was hacker and he was banned and 2 of us got ban for association, and one got ban for hacking, bit he had np cheats. May be he has a chance to appeal this ban, and may be he can give some proofs, that he didn't cheating? @dark radish
Luke will message you ASAP to get it fixed for you though!
i hope he isnt sleeping 😦
well its like 6am for him
/ticket ?
Hey, @lunar anvil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
In game command :)
yeah Im not uploading a 5 min video
thanks tho fear you're pretty professional i like how you handle it
to report
i say that as a business owner you would be someone id hire for customer support
:D
🙂
hire him to linus tech
lmaooo come to australia and ill hire you
ayyyyy
@compact zephyr Around?
No worries 🙂
Zen Zen could you join disc rq?
Oh my! Sorry for completely ignoring you for a second there!
I will need your SteamID of you and any other person that could be involved in the issue
@dark radish i got banned for helping you guys find a hacker?
What do you mean helping us find a hacker
@spare widget yo im in wfs
he is currently helping someone atm
ig i team with him bc i got voice of him saying he was hacking so i didnt kill him
@raw summit steamid?
it was me and my friend i send both?
76561199120707196
76561198909185199
@cobalt valley
@dark radish we was unbanned but my brother can not do it this is steam id, but he didn't use cheats (you can cheack hours and inventory) 76561198439985541
Thank you
@raw summit Will need to speak to Aden regarding the ban.
whats wrong with eu main
fear my ping is back to normal now fyi
what if i got killed now because of the restart ?
EU Long is down?
i think restart
Just a scheduled restart.
Ok, and how much time should i wayt for Decision about the ban appeal. I just have to get out of the house soon
just wait for an admin to respond to you
Ok, thx
is it against the rules to wall off loot?
Hi how can i appreal a ban. I get banned 1st time loggin sever. I got no idea how I hacked
It is allowed too wall off your loot @red quarry
there is a hacker on us medium right now
killing anyone
need admin help
76561198332467857
that is the hackers id
Please to /ticket add ingame. Admins will get automatically a message then
message me your steamid and the banreason
yeah I just submit the ticket already
Thanks for submitting it already then. If you have additional evidence like videos or clips please attach them with /ticket reply TICKETNUMBER TEXT
it wont let me log into my steam account. It says my password is wrong but its right when i log into steam
We can not help you with that issue. Please contact steamsupport or resett your password there
i did it keeps telling me to try again later. it’s been saying that since 11am
@dark radish Sorry for bother, i understand that it is not fast, but i am waiting for 1,5 hours for suggest, but admins dont write me
Am I banned?
Me and my friend got banned on the 5x No BPs when a guy gave us his base because it was end of wipe and I think thats unjustified he was not alive at the time of ban
And I would like an appeal
The ban reason is teaming?
Yes
Can you give me both of you guys SteamID64's? I'll make appeals 😊
ok cool ill dm them to you
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
And @cobalt valley I Spent like 200+ dollars this month
@timid jetty I made the appeals. I'll info you once Admin has viewed it. 😊
Ok cool do you have a time estimate on when we should be able to play again?
When Admin wakes up and checks the appeal in hour or 2. Usually the unban instant but it depends of them. We will info you.
Ok thanks for the helpo
@pastel jungle can you for me
Yes.
Thanks
!report @nimble surge
Hey, @nimble surge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
An administrator will check your ticket and give a response as soon as possible. @nimble surge
thanks bb
Need help
What's up?
On it
@pastel jungle
Candy help problem
Payed 12 pvp kit says don't have permission to that donated for pvp kit x10 Eu
Did you buy Pvp kit or +Pvp kit?
I think you bought Pvp+ since that's 12. try /kit pvp+
Log in the server, use /kit pvp+ and tell me if it works.
Will
Hey Slapper, I've just checked for you and you do indeed have the kit pvp+ so just do in game /kit pvp+ and it should work just fine
@leaden gull That Steam weren't banned on the first place :) Try to relog
Not home right now
Done.
Admins are still sleeping?
Does anyone know?
Wait for mine / Admins ping.
I have a question
I will make an appeal for you.
What mean "banned by vpn" for what is this ban?
vpn
What's up Extreme?
But as I know, vpn is not forbidden
@void condor are you admin? If yes, what about my ban appeal. I wrote 5 hours ago
I dont play with vpn
I don't see an appeal for you, can you give me your steam id?
On the 5x 8man server, if you are living in a base together, do you have to be in a clan????
@void condor
we was unbanned but my brother was not, it this is steam id, but he didn't use cheats (you can cheack hours and inventory) 76561198439985541
This
As long as the maximum number doesn't exceed 8, I don't see an issue with this. If it was over that number then of course we'd take action against those players
is their a way to have a base checked out really quick to see if they are passed the 8 man
Make a report via /ticket of the location and the clan names and an admin can take a look yes
already did
He's unbanned now I believe
but response is usualy never
I mean that's completely false, all tickets are responded to
gareth actuallc not
Sometimes they can take longer than usual if there aren't admins around to answer them
Ok, i will check, but you are the first Admin, who write me today and i thought that, and i thought that no one admin saw my message
Yep just have him check, he should be unbanned however. Any further issues just type to us in here again 
Ok, i will be at home just tomorrow. As i come home, i will check, thx you)
yo gareth
how can i report someone teaming?
ive done ticket but they said i need evidence
You had your answer there, you can include evidence such as links on tickets.
Where ticket...??
!report
Hey, @pastel jungle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@pastel jungle
Yes?
What do you need help with?
Max tree meshes + quality from settings @near halo
Contact @balmy cypress
Thx
i would like to talk with an admin please
i bought vip and im just wondering if and how can i view the next seed for next wipe on eu main
any admins online?
What's up?
@pastel jungle i was wondering if and how i could view the seed for the next wipe on eu main
You can't see the amount of seed before hand. You can see it once the wipe is done and new map out.
okay thx
@elder quartz unbanned, give it 5 minutes before reconnecting
thank you
Hey, @tacit grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
hey, how much does it take for the server to restart?
i need support out of the game, if someone can help me ofc
i've missed linked my accounts to my secondary account, so i need some admin approval to remove it
Hey, could you specify what exactly you need to unlink?
And please provide your steamID so I can make an unlink request for you. https://rustoria.co/getmyid
Hello admins there in Vanila EU Main the guy with nickname lion use cheat, when he kill me its say lion kill me but when i report him its say his name sir-jin, yesterday the guy with name sir-jin was banned by anticheat, idk may be he make new account
/ticket in game please. @rocky ingot
how do i get verified?
''Disconnected: Banned: Hacking'' Bruh I am 20yo, last time I cheated in a game was back in junior high, so I'd very much like to see the footage in question that gave me a ban 🙂
oi bruv, whens the next wipe comming innit?
Can you get me your steam id please
You can check out all of that in #oldserverinfo 🙂
fix ur fucking server
Justing CHeating on Eu Main
Telling us to "fix your server" without telling us which server wont be possible.
@quasi ginkgo Please make a ticket in game by doing /ticket
already did, no answer yet
Tell us which server and ill see what i can do about it 😄
ill take a look.
Ahh ok please be patient and i promise we will get around to it
rustoria EU Main is lagging aswell, since yesterday, only time the server was cool was when it had 300 pop 😄
well, guiting anyway, let the cheater and his 7 man clan continue killing everyone with triple headshots, sudently double headshot aftr failing one mag, my game even lagged 😄
cya
Hey, pls do something about Eu main lags. Im getting kicked for the 3rd time. Ping 40. Can u restart it at least?
how long dose an appeal normally take to get an answer back?
where do i go to make a ticket
?ticket
Hey, @twilit pilot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
can i not make one in discord
How long will this take? I'd really like to play as these servers fit my type of fun and frustration, so I'd really like to see the footage 😄
any admins ?
i was disconnected because of hacking. Haven't even played on rustoria before lol. Im sure its just a bug or something. my steam 64 is 76561198806182846. thanks
my /s isnt working in the rtg 😩
Hello I have proof that a cheater is playing on the server currently I am not on the server and the proof is 1000% that he is cheating is there someone i could dm with the proof?
?ticket
Hey, @pliant dome
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Link the proof in your ticket
I'm not ingame and all the proof isn't in game is there no way to do it through discord
You will be disconnected when you try to get up. Is this a bug?
hello is support available?
Hi. If you did submit a ticket, please wait until an admin looks into it as there is many tickets to go through. Until then you can check your tickets by command /ticket list
Can someone please show me the footage that gave me a ban? My steam ID is https://steamcommunity.com/id/7656119818347471/
@twilit pilot @hoary urchin I'll make for you both an appeals so an admin will take a look into it, please be patient and you will most likely get an ping in this channel once it's been reviewed.
any support online?
Alright 👌
/ticket list
Hey, @zenith pier
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Hello I have proof that a cheater is playing on the server currently I am not on the server and the proof is 1000% that he is cheating is there someone i could dm with the proof?
I'm not ingame and all the proof isn't in game is there no way to do it through discord
Hello. How can I may assist?
Hello! Only way to report someone to our admin team is by doing in-game /ticket add.
i jumped of a mini to kill someone then got kicked forfly hack and lost all my c4 dude like wtf
why did i get kicked
thats rust
can someone explain
And if you do make an ticket, please provide to admins any evidence you have, rulebreakers nickname and description of situation as much as possible. @pliant dome
?steamid
Hey, @stuck wing
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
dude im not letting this just fly someone give me a valid reason right now
egg
yeah
@grand geyser I have SS of them admitting and showing they have cheats and proof how would i link this in the ticket ingame?
@tiny sage Fly hack violation is rust based, not our server. We can't help with that.
dude i lost fucking 34 c4
f
Safest place to upload any screenshots is at imgur.com, add that uploaded picture to an ticket and admins will take a look.
egg u wanna die cuz of a videogame xD
egg who cares i lost 400 c4 and 400 rockets its rust
bruh
yes who doesnt ?
Reason for your ban?
Do i need to Join the same server there on or any server?
yes even if it was on beancan ill still get mad lmao
Correct. You need to be on the server where you assume those rulebreakers play.
imagine
loll
over 34 c4 xD, spoiled
Alright. I'll make an appeal for you. Sit tight until an admin looks into your appeal. You will most likely get a ping in this channel.
ok candy
? wait we cant talk here? oh srry my bad
on EU 10x someone is currently part way through walling off a monument
can u plz remove sed walls
Which monument?
Report it with /ticket on the server please
Is it bothersome if I ask about Rust+ on US long every few days? I’ll stop if so
Trying to figure out if there is any headway on fixing it before this wipe
(On behalf of myself and a handful of others)
We will keep you guys up to date , we don't have an eta on when its coming back since its disabled atm for reasons
Thanks man
its the same on 10x aswell, cant use the rust+ and it fucks us
cause cant turn off sam sites
just says server is offline or just bugs out
Yea it’s hurting us too for similar reasons
Gonna have to start dicking around with RF transmitters and stuff
this mixed with the 24/7 lag on 10x is becoming unbearable
literally cant kill scientist cause they move in 3fps
What is the pop on 10x?
Damn
What was the reason of the ban?
If i make a ticket in game and never join back will it get sorted or would i need to come back?
is the shop down? cant buy anything
Were you banned from Rustymoose?
So the reason of the ban for our server is Hacking? Alright. I will make an appeal for you. I'll need your steamID64.
!steamid
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
No need to make one, already has been made. 🙂
If i make a ticket in game and never join back will it get sorted or would i need to come back?
Thanks!
It will get sorted. Thank you for the report. :)
I am gunna join now and make the report
@stuck wing Are you using VPN by any chance?
@near halo We are aware of the issues.
<@&778754292478771201> the rust app doesnt work most of the time but it does occasionally
My ticket is to long to make a ticket or its just not working?
/ticket add "message" It might be too long, so once you send the 1st part you can do /ticket reply "number of the 1st ticket" to continue
I think it only saved 2 lines of it but its impossible to tell
if someone could dm me i can show them the proof is enough to get him banned within a few senconds
are any other support members on, i was talking with Luke yesterday and we never got too which email too send the money for a charge back and how much money. If anyone could help me out that would be very apreciated as i am trying too attend this weekends base invaders
Hey! Indeed you must contact Luke for any related purchases on Rustoria. Just explain to him everything as clear as possible and I'm sure you will come to conclusion.
so someone could fix it
yeah we where at a solution but im pretty sure he went offline before he could tell me the ammount and the email
he just said "our email"
Thanks, you will get an answer pretty soon, sit tight until then!
and too pay the purchase i charged back and the paypal fee's
but i have no way of knowing the fees
Provide him any further details and he will respond to you back whenever he can.
No problem! You must understand that Luke is a very busy person but he ALWAYS respond to everyone who contacts him. Have a nice day!
okay sweet
you too
Why is solo duo trio server not wiping
it should of wipe like 7 min ago
how long does it take to wipe ive been waiting
Where can I appeal a ban?
?banappeal
Hey, @terse shell
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
why is solo duo trio not wiping
We are aware that its not up and we are sorting it now. Sorry about that.
I am not getting the "Linked" icon from your site after joining the Steam group, does verification take longer than the other application linkings?
76561197997574590
cheating a while back. I threw away 7k hrs just to make the game fun for myself again and I regret it. Becoming a clean rust player now, cheating makes me sick now and im disappointed in my actions then, wondering if I could have a second chance.
Give it 10-minutes, then type /auth in-game.
Okay copy that
Understood. I've made an appeal for you. An Administrator will be with you shortly.
Thank you 🙂
how long dose it normally take for them to get back to you about a ban appeal its been almost 20 hours now
I am unable to claim my elite kit twice. It only allowed me to claim it once.
It might be one use per every wipe if I'm not wrong.
how long does it take for a server to wipe damn
It's up now.
@grand geyser ya but it splits the kit, so u can get half and half. so u dont have to get it all at once
@zenith pier Your ban will remain until it expires. You understood every word you said in chat and that's why ban is justified.
As far as I can see it's only one time use per every wipe.
You can contact @balmy cypress as he could explain more about it.
the map for the trio 5x is bigger and different than this https://files.rustoria.co/maps/3500_70026552_202_1610580573.png
@here can i get some help
Can't join voice for now but could explain your issue here or you can DM me if you like.
why is the trio map so big
Is it not like always?
Well, seems like i messed up. Will be fixed forced wipe.
@raw summit #support message
And please do not tag Administrators if it's not urgent. Have a great day!
So just wondering what was up with the servers last night
You can read about yesterday's situation here as Ryan was addressing about it: #general message
Ahh thanks
EU Main laggy
guy 76561198990601907 is cheating hes pre-firing and possibly aim-botting
i got banned and i feel the reason was completely wrong
Do /ticket add in-game and report him that way so our admins can take a look into that case.
?steamid
Hey, @golden ginkgo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
ok
76561198174386379
And what was the reason for your ban?
irl threats but this was an inside joke between me and my friend
what is UKN ip?
someone was talking about getting a recycler in your base how do i do that?
I've made an appeal for you. Sit tight until an admin looks into it.
We don't do UKN here but our RTG servers can be found in #oldserverinfo
@grand geyser how will i know if i am unbanned or not?
Until someone from Admin team is available to look into it but it's clear to me that you broke the rules and ban is justified even if you just made a joke with your friend. However, I'm not the one who gives final decision on that. Be patient.
@potent thunder Your ban will remain! Have a good day.
Why don't you manage the server so much?
@grand geyser I kinda is I spent so much money and I’m freaking out
As you was told, please contact aden regarding your ban. 🙂
Do I dm him
Exactly.
hi i'm just looking at base invaders for tommorrow and saw this "Players with a previous Rustoria.Co or Rust Game ban are not permitted to play." if i have a past charge back ban will that make me unable too play?
That's hawwtt 😎
Everyone from staff is doing their job as much as possible to keep servers up and running, without any rulebreakers in them. Could you be more specific about that as we have 19 servers.
Oi Percy Pig, why are you cycling members
Feel free to join waiting for support
Are you currently banned?
How do you manage 19 servers without managing the main server properly?
What do you mean?
How is it not managed properly?
Now we're a server that can't even catch a cheat sheet.
how long does it normally take for an admin to review a ban
Lags again attacked rustoria eu main, if you can still run on a horse and a copter is unrealistic.
i need some help please
How may I help?
Shouldn't be too long.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Hey, @nocturne radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
FIX 10X NO BPS EU SO LAGGY PLS
AK GOD lol
If you think he's cheating please make an /ticket in-game but there is no need to call them out here or in in-game chat.
10x no bps lagging again <@&274971100184576010>
I don't think I'm sure 😛
@hoary latch We are aware of that. Thank you!
Any <@&274971100184576010> on, sorry for the tag but im a big fan of the 10x eu no BPs server and am in top 3 for overall playtime. Could i get a good gesture 1 month free VIP for my dedication and loyalty?
if you dont ask you dont get
ive bought vip alot just wondering if i can get a free month, dont see you on top 3 overall playtime
You won't be getting any free VIP I'm afraid but as I said that I did notify a dev team about lags
poor @pliant nest
How is my ban appeal going?
how can you get a ban appeal ?
send them your steam ID
where
here
?steamid
Hey, @arctic aspen
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Your appeal is still pending, please be patient!
Gucci
76561198327335182
This server is dirty. A dirty server that doesn't control illegal programs.
gae byung shin server gae sae ki dle
What's the reason for your ban?
doxxing ?
KB friends are using illegal programming, but the dumb server that I propose.
SSibal nomdle. Is this Server??? jot gatton sakidle
We do and our Admin team is doing the best to keep out any cheaters and getting them banned as fast as possible. You can always make an /ticket in-game if you will like someone's is cheating.
Please use this channel for support only and use english. 🙂
could i speak with an admin
A stupid server that doesn't need to be reported~:)
씨발롬들아 니들이 봐도 눈감고 넘어가잖아 개 씹새끼들아
I've made you an appeal, please be patient until an admin looks into it.
any eta ? 😛
They can't take care of it, so all the big clan's gone.
You stupid managers.
I can't give you exact ETA on that but try to be patient until it's been reviewed.
i just need to talk to an admin because the report that have been made is really complicated
A server full of cheaters like dogs. A server full of shit.
I'm sure whoever banned you will discuss your ban with you.
no i'm not currently banned
Please make an /ticket in-game.
A stupid server that leaves Cheaters alone. A bad manager.
Well if you don't make a ticket, how are we meant to know about them?
i reported him and i have footage
his name is "N1k3r (grifr)"
my teamates name isnt showing up when i try too add him too my team for base invaders, he is in both discords and i copy and pasted his discord name. how can i fix this??
He was shot with four head shots with ak47 at a distance of 60 meters. Is this a skill, not an illegal program?
admins sleeping on the reports lmao
what's the server ip for the 3x no BPs ?
my friend dont see most the servers
How long does a usual ban appeal take
comrade i think pretty quick, they even unban people playing with cheaters every wipe lol
@sullen sky
I need some support brahs ❤️
how can i check a status of my ticket ?
Your last appeal was made 3 weeks ago and reason was exceeding group limit. You should be unbanned I'm pretty sure.
Oh
By doing command /ticket list in-game.
what if i cant join ingame
That's the only way I'm afraid.
how do i even respond to it
Can yous help me out after perhaps?
if my ban doesn't get overturned will it be a permanent ban or temporary
I believe /ticket reply command doesn't work so you will need to make a new one to admins if you have any new details about your last ticket.
What's up
how do I report suspected hackers? do i do a ticket in game or is there a report channel im not seeing?
so i have to pm the admins ?
You must make a /ticket in-game, explaining the situation and if it's about any rulebreakers add their nicknames/steamids in the ticket.
no in server in chat do /ticket
the admins wylin rn in long
just wish i could get my gear back they took
Just make a new ticket if you have any new details about your last ticket as I said.
I got banned for a chat-violation, I did not no it was a violation. Didnt get any warning or nothing...
/ticket
Hey, @arctic aspen
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
lost 2 rows ak to ni shi player
It should be only a 10min. ban?
it was 1h, never have that before
?
What did you say?
i know people who has been muted for hrs, but never banned for a chat-violation
@signal flax just dont type dumb shit in chat
I did saw what you said in chat but you got only a 1 hour ban instead.
yeah i know, was just curious what the system detected because chat has been improved compared to the past
usually it just gives you a warning first
or a mute
Depending on what you say. Your ban will stay.
how long is the doxxing ban for ?
Litterally just joined, so wasnt typing anything to anyone, just curious to see how the system has improved in what sayings it strikes on
context matters, and I didnt use hard words. Know that people always tries to find new ways to come around the system, therefore i wanted to see what it registred. Didnt even use nothing in a sentence
Clearly you did because I was in the server too and your teammates also got muted.
so why should I just type random words in chat, if my intent was to cause trouble to someone or something like that?
yeah they should get muted
i said an irl threat in chat which was an inside joke between me and my friend i hope this isnt permanent if it aint overturned
even though i was already chat muted for a day i thought that would be a final punishment
since last time we saw people type a lot of shit which it didnt register
Could I get your steamID please.
Well, now you know. Don’t say racist things in chat.
Where can I check what things it has improved on? should I just ask here, to know if the system has added more words or need more sayings to look through?
There’s no need to check the mutes. If you going to say things like that, there will be repercussions. Nothing more to say.
So you dont want to take imput If I see people typing bad things in chat,, which may should be banned?
We have plenty of chat mods to do that. Like I said, there’s nothing more to say. Your ban will remain.
And also, why is a hard "R" word less worse to type?
How does the system differenciate between the minor differences?
I have vip for main and it shows it as 27 days left in the hud but im still getting que
!vipissues
Hey, @knotty jasper
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
Double check you are connecting to the correct server. If you are then,
Please make sure to get your steamid64 (you can get it from https://rustoria.co/getmyid if you don't have it) and contact Lukė#5713 and make sure to provide him your steamid64 + whatever information you can to help him so he can help you faster.
Im just being curious about how a chatban/mute system works, and how it differenciate between the words in which words a worse than the others? Why can't I know that?
Any admin who can help me please?
Because that’s not for you to know.
/ticket in game please.
Did they say that in a ticket?
whyd i get banned again
Did it state an admin name on the ticket?
What does it say at the bottom?
Yh, join support.
extremem anti-semitism
hey, i just got banned on the 5x trio for putting in codes to a base a guy gave me
that was skye not me
is going into a base a guy gave me against the rules?
when
u say n word non stop
bruh ive never said it
Could you send me your steamID please.
stay banned
Your ban is permanent, you will not be unbanned
hi guys jesus here just came to say 
i was banned for putting in codes to a base that a guy gave to me, is this against the rules?
@pallid turret Can you join Waiting for Support please?
hey i just got banned but i was helping out a new guy. is there any way you can repeal the ban for that?
Well i guess im now top 2 for overall playtime on 10x eu no Bps
oi admins, ive teleported to outpost and its glitched me into a wall again @mellow tundra
Sorry
?steamid @grizzled hatch
Hey, @grizzled hatch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198129712899
hey i got a 600ping on rustoria eu main on every other server a 10 ping my ethernet is totally fine got someone a solution? already scanned rust etc
My name is Skye and I just got banned of all rustoria servers but this wasn’t me this was my brother and sadly after I spent I large some of money on this game could u please help me out and lower the ban a bit since this is the main servers I play on
You will not be unbanned
hahahaha nice try
HAHAHAH IT WAS MY BROTHER
the old brother gambit
DOG ALSO ATE MY HOMEWORK BTW
My name is Vxlks, I dont care about Skye.
Well ty for that
It is your account therefore it is your responsibility.

hshahahaha
hahahahahaha
SKYE 34-6 STAY MAD R E T A R D LMAAAAAAAAAAAO
hey i just got banned for exceeding the group limit but i was helping out a new guy. is there any way you can repeal or shorten the ban for that?
what did skye do ?
Join waiting for support @wide sorrel
hey i got a 600ping on rustoria eu main on every other server a 10 ping my ethernet is totally fine got someone a solution?
Where abouts are you located?
NSC.$ WHAT DID YOU SAY TO GET BANNED?
germany
/ticket in game.
germany belgium
Hey guys. My name is Vxlks, and I dont care about shitters like skye. I have a lot of hours on this game.
I will bring this up to someone else.
thx @willow tendon
/ticket in game please.
?steamid @wide sorrel
Hey, @wide sorrel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198397964468
nothing that bad
76561198884040309
76561199126736737
7867732874873
cheater on rustoria main https://steamcommunity.com/profiles/76561199079512908/ triple hs ak consistent fresh steam acc
that guy just 300 meter hs me in the pitch black of night
how do i get in contact with an admin
/ticket in game @dense river @true moth @wide valve
i was banned off a server tho bc my tm8s r idiots and played with a hacker or some shit while i was offfline
we ticketed in game
They have a clan base O3 that needs to get wiped because they just keep making new accounts
now im EAC Temporary server banned again for 4 minutes my normal ping is totally fine at 11 but on rustoria eu main i got up to 3000
admin özelden yazacan gel adminliğini yap oruspu çocuğu
Once you made a ticket, an admin will look into it as quickly as possible.
Could your write in English please.
@livid cedar You will remain banned.
any word on my ban?
help plz
yovitus has waited an hour after being banned, but is still unable to join. I know you guys don't like him, but we would greatly appreciate some help. Thanks in advance.
@golden ginkgo @arctic aspen Please contact @mellow tundra regarding your ban.
Ive told him that his ban would stay.
Theres nothing more to discuss.
I already did
can someone help plz
!mapfiles
Hey, @lime trail
If you are received the Disconenction message World File Mismatch error
then follow this step:
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
You need to wait for him to reply back then.
Tho is there any chance to appeal it again? One month is a far date and both sides me and the victim accepted the apology this was my first ban in any video games and i feel that even if it is supposed to be a joke then it was serious
If thats what Aden stated, then it will remain.
There have been too many login failures from your network in a short time period. Please wait and try again later. Its been saying that for 28 hours now
what do i do when the map isnt on the folder @grand geyser
Send me a screenshot of what maps you have in there. You can send it over in DM's.
@grand geyser how can i appeal my ban
Hey, @grand geyser
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199013146400
Reason for your ban?
😆
got falslsey muted n shit got banned for a lil bit then said sommet i shouldve to an admin in DMS
It says I got banned for playing with someone that was a hacker, false?
How do i make an appeal?
rebudijs will do for you. That's why we asked for your ID
So the reason is racism or what?
You can do it for him.
@drifting thistle I gonna make your appeal
well yeh but to an admin in dms and it was a perma ban?
thank you nuclear
Just to be clear, you did get banned today?
i am having trouble with linking my youtube to the thingy. can someone help me?
no got bannecd like a month ago
?youtubelink
Hey, @pastel halo
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
tyty
Your appeal has been made. An Administrator will soon review it.
ty
Please do not tag any administators. Please do /ticket ingame.
how
/ticket
Hey, @tough bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Go ingame and do /ticket into chat
yo what does this ticket to my support
mean, he has been elevated to eac for further review
?
@tranquil boneThis is for support only.
This means, that we did send the evidence to Facepunch, the devteam behind RUST
They gonna take a closer look.
to who did u bring it up got nothing till now
Because we are not sure about the report
Is it still lagging?
i will rec now and will tell u
Ok sure.
dc bcs of the eac 15 minutes ban
yes 2200ping
@grand geyser so i bought kit pvp and it says i need to link my platforms or something like that. so i cant use my kit pvp without theyoutube
..
Could you send me a screenshot of what it says when you type /kit pvp
yup
how come when i typed the booster command i got nothin?
You bought the pvp+ kit, you don't need to sign up youtube to get this.
Just type in game /kit pvp+
Did it say that you redeemed kit booster and didn't get 1x supply drop?
ohhhh ok
thanks everyone
steamid?
76561198195086831
I gonna open a supportticket for you
k
done
where is it
an admin will contact you soon. if you do have voice please join #368790610783764480
it didnt say anything
<@&274971100184576010>
I just have a question in regards to Rust companion app. No one can connection to the sever using the app and we suspect it's a server port issue. I just want to know if it's possible to get this app working on this server for force wipe?
i believe someone is ban evading his name is 'funny johnny' in game on rustoria eu 10x no bps
can you check ip please
Feel free to DM me about your ban
How is my ban appeal going? Haven't heard anything
steamid?
/ticket
Hey, @languid holly
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
We are currently aware of the issue and the devteam is working on a fix. Give it some days.
still the same problem
so they got banned in game?
yo @void condor
one good thing. You are not banned and can play
@stuck wing Your appeal has been denied. Ban will remain.
Hello?
May I ask why I got banned in the first place? An ufortunate mistake, or?
yeah, they will get a VAC ban then if the Rustteam thinks they are not legit.
@twilit pilot I just got a word that you are not banned.
I dont have any information at that point. All I know, that there was no ban. Maybe it was a tempban from facepunch. They do these if players do "spam" serverjoin.
@void condor i got banned banned cuz of a clan tag which we didnt get warned about but app we did but admin sent no proof and banned me for a week i then said some shit i sohouldnt of in dms baee in mind DMS and got perma ban off server and my appeal has been denied and they sad i need to msg u
.
Alrighty, thanks for your time 🙂
You are welcome, have fun ingame 🙂
If you are not happy with our servers feel free to play somewhere else. We do try our best to provide stable and nice servers.
Can't tell you really, Gareth did your appeal and said that VPN is not the reason behind your ban.
@void condor ??
projectile invalid. Its the same.
no no its not same