#support
1 messages · Page 1317 of 1
is there a way to make a ban appeal?
just message me your banreason and your steamid
how do i make an appeal I just got banned because some random gave me loot and it said banned for playing with cheater
just message me your banreason and your steamid
my friends got vpn banned help me plz!!https://steamcommunity.com/profiles/76561198844054117/edit/info
Do people who get banned for cheating get their whole team banned? Some guy got banned on rustoria 5x and hjis team is still on the server
I made an appeal for both of you. @jade cave , @near kindle
Yes. But they can make an appeal about it and Administrator will view the situation and possibly unban the teammates.
i mean i didnt have people banned or anything just wondering how they didnt get banned playing with a cheater
do yall delete bases of cheaters on rustoria or naw
Some players are unaware that their teammate is cheating. That's why they might get unbanned even tho teammate is banned for hacking.
We do not delete bases of cheaters just in extreme cases... If you know and evidence that they were playing with cheaters feel free to do /ticket ingame.
did 5x no bp crash or my stuff scuffed
ok i sent
Server is offline. It's back in couple minutes.
gotcha ty
Admins will take a look at it. This gonna may take some time, we are pretty busy right now 🙂
why cant i /remove doors when i have tc? theres no raid block
What error message it gives when you try?
one sec
Have you tried to remove the door frame instead.
<@&274971100184576010> https://steamcommunity.com/profiles/76561198200017035/
is there something wrong with the server ? i got kicked twice and every time i join the server i get kicked ?
What is the message you get?
Vpn ban plz 76561198974920382
On it.
Timed out
Please do not tag admins. How can we help you maybe.
Disconnected: Timed Out
@queen ruin I made an appeal for you.
@tough bane Vpn ban
im on it
Thanks
@tough bane https://steamcommunity.com/profiles/76561198200017035/ Vpn ban
@elder spire @echo ridge appeals are done... admins will take a look at it
https://steamcommunity.com/profiles/76561198200631837/ https://steamcommunity.com/profiles/76561198200017035/ plz
vpn ban
@tough bane https://steamcommunity.com/profiles/76561198200631837/ plz
vpn ban
his discord id?
They can't go to DC
I NEED HELP
How do i know if im banned on the sserver i can join any server exept rustoria 5x it says timed out on that server
then you are not banned. Server is currently having some issues
How i may help you?
@tough bane Sir, do you have two accounts to appeal for me
yeah i do have
so i have a question for u
Go ahead i am waiting 🙂 or come voice
Hey was curious if US Small is east or EU?
I get 10ms to every server but small, in the description it says EU although I am not sure if this is a mistake.
https://prnt.sc/xspvul
When will the appeal be completed?
when an admin is online.
Sir, no administrator online?
right now not. Sorry about that.
Hey!
Aight.
Appeal done. Have a nice day :)
ok
I made an appeal for you.
thanks
You had appeal already lol.
why do i time out
every 2 seconds
i cant even play for a min
i get timed out
shit fucking server holy shit
i cant play
man
wtf
can u fix it?
Does this happen in 1 of our server or all? We have had some connection issues today.
You could try to restart your router or reduce number of server pings per second through Steam settings.
Then we're still having issues in our end, I appreciate your report of the situation! Please remain patient, we are on it. 
Which server?
trios 5x no bps
Thank you!
ya np.
When will the appeal be completed
whats the command to turn on auto close doors i turned it off and cant figure out how to turn it back on
/ad to turn off and /ad 5-30 to turn on.
thx
Are you muted or?
is it anything racist?
Ehm. its shouldnt be the problem i believe.
if its anything close to racism. i'd suggest changing it.

@near halo Try pressing TAB when chat is open. I don't think you're talking in Global.
did mofo just say is my name
i checked it
and his is isuck
If you don't see the chat at all, check your settings and toggle on the global chat.
hey there's a dude bragging about cheating on us vanilla main
can yall do something about that?
What was the issue?
!auth
Hey, @dusk leaf
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
my chat was on but the mute global chat was off too... i clicked on it so it muted the chat and unmuted it and it worked
Haha. I'm glad it works now. 
hey there I requested an unlink of all the social accounts a couple times.. but after like 1h it just resets every time. Can I assume the request has been denied ?
!unlink
Hey, @pastel jungle
To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4
With that?
yep
Can you give me your SteamID I'll ask help from an Admin.
I'll make an appeal for you
We are working on it.
ehm the thing is i dont have access to the account anymore.. is it possible to catch it without logging in?
nvm i just found a website that could do the job: 76561198133368402
I'll leave appeal for you, I believe Admin can do something about it :)
thanks 🙂
@raven bison hey so basically I think something happened with the server because we I came back after logging off for about 45 mins and my base and everything around it was gone. We had friendly neighbors beside us who were on the whole time and said there was no raid, and me and my friends lost hours of work like instantly. Like the oil refinery was gone, stone barricades gone completely, and all the stuff we had on us was gone, like it wasn't like we were killed we were left with nothinh
nothing^
Which server?
(US) Rustoria.co 1/28 - Zeus 5x
Please do not tag any staff!
Sounds to me your neighbours weren't so friendly after all, and I hope you did not exceed the team limit. But we can wait for further answer from Admin.
We will make an appeal for you.
Yeah thats what I think happened too is the neighbors. But yeah we can double check
Bases don't disappear on their own, unless TC is empty or so. But for me it sounds like you were raided and base + everything else was /removed.
@leaden gull I need your steamid
!steamid
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Yeah well thanks for the info
Its been fixed, thank you.
where do i report a persont rying to ghost
there is a guy jumping in our compound ghosting our clan tag rustoria us main
isn't that against rules?
It is not against the rules
@tough bane Are you done with it
yous till have to wait for an admin
@pastel jungle hi i was banned for "teaming with a hacker" but i wasnt even talking to anyone in game how do i appeal this?
!steamid
Hey, @pastel jungle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Give me your steam Id, I'll make Appeal for you
76561198859453356
thank you so much when will i know when im unbanned?
@potent prism I'd say 1-2 hours. Its kinda early so most Admins are offline.
awesome sounds good, thank you so much i really appreciate it? when will i be notified?
How long will it take? brothers
@potent prism My pleasure! I'd say couple hours.
Please everyone remain patient with your appeals. Its early and most Adminstrators are snoozing off. 😊 You will get pinged once your appeal has been viewed.
is it just me or ois there an issue with the server
i keep lagging out, I even reconnected and instantly got disconnected
my internet is pretty solid so im not sure whats happening
<@&274971100184576010> Is there an administrator in?
Please dont ping the staff.
What's up?
Haven't I dealt with my complaint yet?
Not yet
I've been disconnecting constantly
I've been waiting for three hours
@echo ridge I know, but please stay patient.
@steep dew Unlinked
@tribal meadow @graceful ermine @upbeat beacon You'll be unbanned next trio wipe, you had 4 players in total.
@unique fiber You are not banned, you have not tried to connect to our servers since 2nd January.
@plain sail @frozen igloo You'll be unbanned next wipe.
@near kindle @jade cave You are unbanned.
@queen ruin Unbanned
@echo ridge Both accounts are unbanned
@elder spire Unbanned
@near halo Unbanned
@stiff badge Unlinked
@leaden gull Unbanned
@frozen igloo You'll be unbanned on force wipe.
@leaden gull Your friend is unbanned.
@potent prism You'll be unbanned on force wipe.
thanks for unlinking! I still have one problem: When I try to link the youtube account, google is blocking the access saying something like "this app tried to access sensitive data..". Is there a way around this?
@stiff badge Hey, YouTube linking doesnt work atm, been like that for awhile. :)
oh okay 🙂
my wifi is perfect even more so i am on a lan cable
you only getting issues on rustoria? or same issue when connecting to other servers?
I only play on rustoria, i played on another server for a few hours when i got the game and never had the issue
I get this issue almost everynight
During the day everything works finer
I am the only one in my household with access to the internet since I have my own dedicated internet
what does it say after you disconnect
The last time I got disconnected it says I timed out
!auth
Hey, @pastel jungle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Hey I seen it said I will be unban next wipe which is good to hear (I appreciate you for taking the time out your day to read up & respond but I did donate for prio for the next 5 days is that thrown out the window because of something I wasn’t aware about?
I played the sever for 3/4 days with 62 hours played I been glued to the server it’s so fun I don’t want to miss out , I’ll do whatever to get unban. This week please. I didn’t even kill anyone in the last 6 hours of playing
!auth
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I already joined the discord though
when you click on the link the first one says steam the second one says discord no?
then you just gotta click on that link symbol on the right
no worries ^^
well good for you guys
i got banned for scripting even tho i wasnt ;D
Oh alright
and OOf
yeah 😦
is there any admins dude?
What are the server booster rewards?
@near halo there will be one with u shortly.
@near bridge /kitbooster
gets u an airdrop
In modded, right?
yes
@latent meadow restart rust i had same issue
@near halo you got any evidence of u Not scripting?
not rly i do not record my gameplay
but i could hop onto a trainign server
and i cans how all of my sprays
Thats no evidence at all you could just turn of the scripts while Showing 
I need a admin
not rly
Can i not create a ticket?
i can share my whole screen
@sterile furnace there will be one with you shortly
/ticket ingame
and they can ask me to restart rust
etc
@near halo you don't understand what i say. You could just restart rust and unload ur scripts
then reload em
that is true
so there is no way of me getting unbanned
....
That's not up to me but i guess its very unlikely.
@near halo what do i do
but like i could go on my phone restart my pc and have my camera on
@sterile furnace did u restart rust?
Please contact @balmy cypress for any VIP related issues.
no way of me getting any scripst on....
Still same Problem
you could hide em
delete em and then download em again
if i have my camera on and insta start rust show my screen all the time
Theres 1 way to get out of ur misery
: Be honest
i am...
If you say so. I mean lying will get u to nothing but perma ban.
i know
well gotta go have a test...
Im always honest, and you see i got even unbanned for Using a very unpleasant glitch
@near halo Did you were banned on our servers?
Hey, @grand geyser
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
can i get donator rank in disc plz
@sterile furnace with what did u pay?
Did it already go trough?
hax
@sterile furnace Then paypal didnt send the money yet or rustoria has a hold on all payments because of an Glitch.
Well i mean i paid so how long would it take
As i just F1 quit thinking i wouldnt get a que
f1 u mean
@sterile furnace idk depends on paypal
/Ticket ingame
Doesn't work
hi gus,server eu mian how many members can a team form?
Sorry?
If you meant team ui It’s 16
Thank you
Um we never had a 4th
Just saying
my steam id is: 76561199127408676
Hi i bought vip for main by accident i meant to buy it for Us small is it possible to change it in anyway?
@balmy cypress
I've made an appeal for you. An admin will soon review it until then be patient and wait for an ping in this channel.
@near halo
ticket
!ticket
@misty scroll @violet dagger what is wrong whit eu main server? its sooooo much lag. a such big server whit a goo name should not have this problem for 2 wipes in a row. i know its only this server because i can play normaly on other servers
us MAIN
Are you guys taking care of it or not?
I need you to get the illegal programming.
Do you even see it when you report it?
Please use /ticket add ingame, include his nickname in ticket and what he's doing and do not call him out in chat.
I submitted it according to the format.
You've been telling me this since last time, and if I don't, I'll just leave this server.
I'll tell you everything about this server.
As soon as the server came in, I got Hackingbanned.
using vpn?
send me your steamid please
i need your steamid, not the link to your account
axekoko4
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Why is this server tolerant of illegal programs?
You're such a dick. Damn it.
Please do /ticket add in-game and describe your situation in it, including rulebreakers nickname and if you have his steamid. Please do not call-out players ingame.
Even if you report it, you won't take care of it.
What's the point of reporting it? You guys just let it go.
Because of all your complacency, a lot of clans have left.
76561199029362462
Please, take care of it.
an appeal was made for you. An admin now can may unban you.
english please
then do report ingame please
I did.
A lot of people reported it last week, but it's fine.
Our admins spend a lot of time looking into the reports. If they find  evidence of them cheating, they will take care of them. If you don’t report it, then how will we know about it.
If an admin has said that they are not cheating, then they are not.
I've reported a nuclear user at Ingame. I'd like to take care of it quickly. Thank you. His name is Tommy.
Quickly
Thanky ou for responding in english 🙂 Admins will take care of it.
What should I do?
You have to wait until an admin responds to your appeal.
I did everything you told me to do;;
Thanks. Please take care of it quickly. My boss is angry.
@gusty roost If you are unhappy with the staff and do want to play here anymore (as far I get the google translate correct) then you are free to go :9
Yes, we have all the information. Now an admin needs to check to see if your able to play. Please be patient until they do.
Then should I wait without going into the server?
야이 씨발새끼야 여기에 쓴돈이 얼만데 하기싫으면 꺼지래
You will not be allowed in the server until an admin looks at the appeal.
Speak English please. Final warning.
Okay Sorry
I'm excited
Take care of the hackers, please.
This server is dominated by illegal program users.
Then feel free to report them please
If you don’t need help, then #general. All you can do is make a ticket and leave it to us.
No, I'm reporting it, but how many times do I tell you I'm
Is it a macro?
Yeah I am a bot 🙂
In game. Telling us in here can make then toggle on and off. It does not help.
I'm just using illegal programs, turning them off and on.
I can't catch it. Hahahahaha
@gusty roost
If you are trying to report a hacker, please use our in-game ticket system. Coming in ticket won't resolve anything
I can guarantee you we look into all tickets.
Tommy, I think he's using a nucleus. I think it's on and off, so please take care of it. I reported it in the in-game. Thank you.
hello we have scrap heli problems
If you have reported it in-game that is all we need. We will be taking care of it from there. Thank you
stuck in roof can we have some help
Thnaks. Bro
I accept your defeat.
I think my finger was stolen because it was a snitch.
I know there is no set time for a ban appeal, but is there an estimated time ill receive a message about it? I submitted one last night. If not, all good.
BOOST
Seems like you need to contact @violet dagger regarding your ban.
Alright, thanks
Link me your main account, thanks
What main account?
Your main steam account
Anywhere, doesn't really matter
Your main accounts, not your new/alt account
I just want to play rustoria 10x, never even stepped foot in that server before and i still get banned
Who is your friend?
I DONT KNOW
what?
WHAT YOU ON A BOUT>
What are you on about?
YOUR COMING AT ME FOR NO REASON

@cursive kiln So who is your friend?
Move to #general.
SOme people have the n word as clantag on rustoria 5x eu no bp
I dont know his steam name but I know him irl and he wanted to play on my account a few months ago and I beleive they ip banned him on my account when he went to go log into the rustoria 10x server
Sicario look at dms
Can you please send me a picture in dms?
Feel free to appeal in 4 days @cursive kiln
If you will be playing on our modded servers
This is due to your gamebanned alt.
remove sam sites from the 10x
Hey could I get some help with VIP please
contact @balmy cypress
@warped kraken just dm?
yea
ok ty
np
where do i appeal
?steamid
Hey, @pearl lagoon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
A player with this ID 24086599 was able to spray me, in my small opening shooting floor. Without me even attracting attention. I only just got up there. The brightness outside is high, and inside is shaded and sealed off. I suspect aimbotting.
im new to the server tbh
?report
Hey, @real falcon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
CHINA PEOPLE ESP+AIMBOT and SERVER's ADMIN BANNED 5 of them and let THE REST OF 20 GO FREE HELLO ADMIN NICE SERVER CONTROLL BRO KEEP THE CHEATERS PLAYING AT LEAST 70% of tem
Please /ticket them in game and do not call them out here!
there is cheater in rustoria eu main
Use /ticket in game
i did
i got no answer that guy now acting like he is not cheating but his friend got game banned
Ok please be patient while an administrator gets to the case.
did his friends gonna get banned and wipe his base ???
i dont believe his base willl be wiped
but he may get banned for hacker association.
Are you racist?
but why not base xD i want that loot
Any admin online ? anyone is gona take responsibility for letting the hacker groups play on the server?
i made a ticket and i am waiting on support channel
admin is sleeping right now xD
Admin banned 5 people while on raid they were 25 people
and then left the other 20 people keep raiding
it takes time for admins to go through all the tickets
HAHAHAHA
with the same people playing togetrher
Mighty just stop
Flood the screen
@blissful rain hahahahah
if they are cheating or are playing with cheaters they will be banned at some point. let the admins who are working their hardest for all of our servers do their work when they are available to do so
you literaly banned 5 people while 25 man was raiding our base and you left 20 people keep rocketing to go in while they were playing with the hacker raiding our base and you left the rest of them from D11 base with chen / XD and others
@raven mist got a aim locker on 5x Sick clan
no dps teams of 8
yea but selling vips to give no hacker protection or actually while they are playing with hacks to do nothin
and let the game rolling
is kinda disturbing
vip for vanilla is purely queue skip, vip does not effect how fast bans are dealt with or grant leniency on bans
we already knew that dude
but you do nothin about the cheaters
i still see them online on battlemetrics
i pointed you where their base is
What proof do you have?
i pointed you with who they playing
they already banned 5 of them LUL
they banned pukaka
etc
from same raid base from the rest of the people
and they banned a few of them and left other 20
yesterday l21 got banned 5 people
yea they were all from chinease group
i was there
i counter raided the chinease raid
personally
@blissful rain Please make a /ticket in game and it will be looked into please stop talking
Like
This
Please
hah goooo report mighty
yea you are right i lost my base from hackers some of them got perma banned i should just stop typing or saying anything just becouse of some weird reason
good job the rest of the big groups of the server quit the server right now
becouse of this
Take a look at ingame chat
becouse the cheaters didnt get banned they all leaving
yes hes flooding the screen on public chat and discord
commander go on general this is a support section not a chat section
@blissful rain /ticket ingame and it will be dealt with
i done there is still no answer
Be patient please an admin will look into it.
25 people in 1 raid base ( 5 of them get perma banned) at that moment and rest of 20 continues? really ?:P
I got banned for exceeding group limit but we only had 3 people
can i get it apealed or?
the 5 banned could be publisher bans, therefore an admin is not online
!steamid
Hey, @true minnow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198277156174
zyrah is not with me btw
the vac ban is from having a gta mod menu open while palying cs cause it start when i booted up my pc
an appeal has been made
you want my friends id's too or?
Mighty we have no one got banned yesterday, only l21 5 people got banned
stop always say others are cheaters
?report
Hey, @blissful rain
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
okk
@warped kraken i'm assuming the group of 5 kids me and my friends shit on in milli tuns reported us for exceeding even tho it was reverse i could be wrong, if i could get the name of who reported me that'd be great.
We don’t give out that information.
are you going to give them a ban for grouping and false reporting?
@true minnow We don’t ban for false reporting. However for the “Grouping” Please make a ticket in game and an admin will check it out as soon as they can 😃
i don't think i can make an igt rn cause i'm banned haha
Oo Gotcha gotcha Should have read up more my fault 🤦♀️
I was banned by mistake, administratorhttps://steamcommunity.com/profiles/76561198989763493/
What does it say when you are trying to join server?
and were you using vpn
yes vpn
other day my kit loyal was working on 10x
today i tried my /kit loyal on 5x
after doing /auth
and it isn't working
any ideas?
?steamid
Hey, @pure sinew
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@everyone
how long does the appeal take?
When ever an admin is able to review your ban.
how i can verify?
?verify
Hey, @graceful light
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
thx
remove my queue
can i please get unmuted on the 10x
your mute will stay
no please
Yes 🙂
is this admin???
can i get like 5 measges
please i need help
i have a cheater on my hands
/ticket ingame
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i have clips of him no clipping
no , you will wait out your mute
snow hes friends with an admin and this is a new disc account cuz he banned me from the discord server even though ive never been in that server
i had to make a new account
@raven mist can i get a 1 hour ban instead
i also cant do tickets ive been blocked from that too
even though ive never sent any tickets or joined the disc server
i need help
@lilac venture stop complaining, just deal with the ban u pussy
he opened my doors all random codes
@mortal pewter no bro
@raven mist
ok
zen zen bro
@vernal herald Did you send in a ticket in-game? /ticket add (your report with details)
@spare widget i cant bro it doesnt let me
Someone made a ticket for me and I haven't been messaged in three weeks
Can u join the support call please so i can explain?
@vernal herald Yes
i have clips i can send u
Who do I need to contact the member’s server now?
steamid?
chair man
!steamid
Hey, @warped kraken
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198277198839
gus Who else can transfer members contact?
dm logan he will respond when he can
How often I am allowed to ask in this channel the same question?
I really dont want to annoy here anyone, but since my group and me planning to play the next wipe on one of your servers again I am very interested to know when Rust+ (smartphone) going to work on Rustoria again.
Last time Ive been told that the Devs(?) are working on it.
Is there any channel, twitter or link I can follow for updates to this matter?
I am sorry about my english but I hope you know what I am trying to ask
what do you mean transfer members contact
We need to transfer from EU MIEDIUM to EU MIAN
the devs and admins are aware and are working on a fix for the problem. that is all the information that i know at this point
a vip transfer?
YES
Lukė Not online
@shadow lotus Hello, we will keep you updated when it will be working again, its disabled right now for reasons but will be back soon! Can't give you an exact ETA
still contact @balmy cypress as hes the only one that can help you
Okey
could someone please unlink my twitter. It's been almost 4 months since i sent it
Unlinked @warm nymph
thanks
Feel free to come into support if you need an unlink!
hello
hello
The administrator said I wasn't banned but I couldn't get into the game
what does it say
You are not banned, you have not tried to connect to our servers since 2nd January.
what does it say when you try to join a server
where can i report players with screenshots?
unmute me on rustoria 10x
/ticket ingame and provide proof
Hey, @pine willow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@lilac venture last warning. No
DISCONNECTED :steam Auth: GAMEBANNED
thats a problem to be taken up with EAC not us
yeah, we"ll just change the mutesystem , just for you 
nice

My steam shows that it is banned, but the administrator inquired that it was not
@raven mist im sorry ill stop asking
What is your steamid @unique fiber
I don't understand what to do
did u change the hosting server of the 10x eu ?
getting really high ping
vpnban
You're not vpn banned, you're gamebanned by fp/eac
used to get 60-70
ur servers were hosted in uk why are they in germany now ??
why@raven mist
You gotta ask facepunch why you are banned, thats not our case unfortunatly
This is a point of presence, not a location.
the game developers banned you not the server owners
You route through our point of presence to get to our location
I was wrongly banned by the server because of the VPN
It's an Anycast network
What should I do? I'm playing normal games
bro i dont really know what u are saying i aint big brain network man like u 😂
so ill need to portforward it ?
because its pretty much unplayable for me
Hello. I have a question about a donation. I've bought a PVP Kit for a friend of mine, with the priority of it being queue skip, and we just figured out that only PVP+ has the queue skip
We'll look into the network issues, it likely will need some peering adjustments like the ones we applied to your ISP in our London location. @near halo
so im wondering is there a way i could refund or like upgrade to the +kit
What should I do? I'm playing normal games@near halo
thanks ❤️
kit was bought about 30 mins ago
I was wrongly banned by the server because of the VPNhttps://steamcommunity.com/profiles/76561198085187928/@raven mist
the game developers banned you not the server owners
游戏开发者禁止您而不是服务器所有者
Is there no way out? brothers@near halo
hey im still banned anyone can help me out?
you were probably using something malicious like a script or a cheat
您可能使用了诸如脚本或作弊之类的恶意软件
No way. I'm just a novice@near halo
contact EAC and facepunch about your ban
@warped kraken what happened to my appeal?
You will be unbanned next time the trio wipes :)
I was wrongly banned by the server because of the VPNhttps://steamcommunity.com/profiles/76561198085187928/@warped kraken
bruh
Had 4 players in total so
Can any server admin help me through dms
who had proff
proof
wtf
unless their not telling me about someone that played before me
well the admin has already said his final verdict, you will have to wait. Have a nice day :D
what i get for playing on a 5x
what do you need
/ticket ingame
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
how can i ticket ingame
while there is huge que
also im not playing on the server
I'm afraid that's the only way to report someone to admins.
Are you still banned?
yes
I've made an appeal for you. An admin will be with you shortly.
my friends got vpn banned he bought vip just now https://steamcommunity.com/profiles/76561198085187928/
he cant log in to discord so he asked me to help him
when I do /auth in game, my discord booster doest show up how can I fix this?
There is already an pending appeal for your friend. 🙂
okk
Did you tried to reconnect with the server?
let me do that
Do that and after try to type /auth in chat. It might be because you just boosted. If it's not working after reconnect then let me know.
it didnt work
i want to see the prove they have on @tribal meadow @upbeat beacon @graceful ermine on having more then 3 people on a team
You're unbanned. Have a nice day!
Thank you, brother
We do not discuss bans with other players besides the player banned.
contact @balmy cypress
@tough bane ^
yeah we were ingame 🙂 can you may hope in there?
can i get an admin to help me out
im trapped in the recycler for sooo long, this dude in a horse got me messed up
/ticket
Hey, @ashen tiger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Our Admin team won't interfere with the gameplay I'm afraid. You will need to type in console(F1) ''kill''.
@grand geyser ok thank you
i cant see my self on the leaderbroard how do i fix it?
US 3X NOBP is lagging for EU again,800 ping
Is it possible to speak with an admin in voice chat?
how do you appeal a ban on a server?
Message me your steamid and the banreason please.
<@&274971100184576010> 3X NO BP US is lagging hard for EU again
It won’t let me talk
restart disc
I’m on phone
yo, if i want some guys in my clan but i dont want them to be able to use my doors what do i do?
<@&274971100184576010> <@&418055027639189504>
What server you on
Key locks
but we are 3 guys who play together and we want some randoms in our team so we dont kill them but we dont want them to go in out base
Or you can do /share I think and change
So only people that actually know the code can enter it
?verify @frozen igloo
Hey, @frozen igloo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
?auth
you can give them guestcodes
!steamid
Hey, @tough bane
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
how do i get verified in the traing server
/auth
Hey, @swift dome
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
ADMIN
f7 clan on us 10x is 100% hacking all of them
/ticket them in game and a admin will take a look
Hey, @warped kraken
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i need admin 🙂
If you're concerned someone is cheating, send in a ticket in-game. /ticket add (your report with details). I'd highly recommend not just broadstroke reporting an entire clan though for suspected hacks though- helps to single out the player you feel is most suspicious. Combine an F7 with the ticket as well if possible @mighty socket
@steep parcel What's up?
i got banned for an hour and the times done but it wont lt me loud back in
Please post your Steam ID
https://rustoria.co/getmyid (should look like 7658239038018131 or something like that)
76561199015478938
Nice. One sec 🙂
The system doesn't show you're currently banned. Looks like it did expire 9 minutes ago or so. Try restarting your client and connecting via direct IP in the console possibly? I've had that work for someone before.
im in now 🙂 thanks wont do it again
connect 10x.rustoria.uk:28015
Not sure if that will work for you but let us know if you're still having problems connecting after trying that
Oh, hell yeah, just saw. Glad you're back in and thank you in advance for not doing that again. Have a great rest of your time on the server
Don't you sell vip available on all Rustoria servers?
Yes
ok thx
hi im banned for hacking but this is my first time playing on this server can someone help me
i just bought the game yesterday
@spare widget
<@&274980199668645888>
?steamid
Hey, @dusty spire
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199042317986
why is the us 3x lagging so bad for eu players
@grand geyser
like 3rd wipe now
76561199042317986
Well, there is no need to lie about the fact you never played on our servers. #support message
but im on a different account
so idk why i would have been banned
on my other account i got falsley game banned
so i had to rebuy
wasnt trying to lie
I'm pretty sure you still need to contact @unreal silo about your ban.
Did Logan unban you?
yeah on my old account
and then i didnt even play and got banned today
i havent even played
tryed to load into the wipe and i was banned
Alright, as I'm not really familiar with your ban and can't tell you anything about it. I'll make an appeal for you so please wait until it's been reviewed.
@grand geyser
im sorry i put the wrong steam id
Please provide the correct one in that case.
@mellow tundra @violet dagger @spare widget
76561199135138977
76561199135138977
Rust eu long is laggy as hell
Your appeal has been made. An Admin will most likely ping you in this channel once it's been reviewed.
holy
shit
toria
longf
lagging
for me and
some buddies
rubberbanding
and delay
but ping fine
bro type 1 msg
Eu long is dead rn
us long lagging
do you know how long ittl be
holy shit
Not quite sure about that. It might take some time, depends on how many admins are available. Sit tight until then.
ok tysm
How long will it take for rust Eu long to not rubber bands and lag
hello im banned for an unknown reason Irl threats but ive done nothing wrong
?steamid
Hey, @boreal oxide
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@short ginkgo get your id and paste it here
@torn sky u can backup eu main ?
i won't be able to do anything on that but i believe admins/developers are aware of it
76561198288283202
Did you contact Luke regarding your ban like an admin told you to do it?
Or did you get banned today?
Holy shit me and all my buddies are lagging so much on US Long
I believe he's the one you need to contact about your ban.
fix rusoria 10x
yo X
That's a good way to get support in the support channel there mate 😉


Can you plz fix Eu long
wheren can i buy teas at outpost
i see the shop on the map but i cant find it anywhere
teas
<@&274971100184576010> you need to reset/wipe the 10x its so laggy and unplayable
All servers are so broken rn
they just need to be reset and lower the pop max
holy fuck what are these servers shits unplayable
They are more than likely aware, standby as they are probably working on a fix at the moment
go rollback wtf
ive noticed that when they changed to these lower fps maps the fps is worse
Chill
You aren’t funny
alright can we get this sergi fucker banned
im trying to buy kit legend and it wont work it says {object object}
Send a screenshot of what it says.
bruh
he a tiny bit mad
just a bit LMFAOOO

Been muted, just block him.

gonna get one of the boys to ban em

Just ignore the guy, use this channel for only assistance. Have a nice day guys!
🤡
Can you do a rollback on Eu main?
@balmy cypress
10x eu broken
its not just the 10x eu
oh really
its probably the server provider, GLF clan's surf servers on cs are lagging hard too
mayb big attack on a server provider
yoo wtf man you banned my buddy for no reason
FIX YR 10x EU he is lagging so hard !!!!
fix plz
We are aware.
yeah wtf
Fix the servers plz
why is your EAC banning kids for no rreason
That's a Facepunch ban.
That’s easy anti cheat not us, EAC = Easy anti cheat
We are aware
doesnt even give a reason..
Please, FIX YR 10x EU he is lagging so hard !!!!
Aware.
the reason is probably bc ur friend is cheating or has corrupted files or some shit
Currently being ddossed.
my guy we have played for 3 weeks with no problem
tbh im not even laggin lol
is vip just donating
like elite or legend?
Yes
ok? plenty of people play with cheats for x amount of time and then eventually get caught
yet again 10x no bps is broken
so time played doesnt mean someone isnt cheating
DUDE my fucking tc loot is in floor i used remover tool now my base decaying
as usual
you are so sped
he isnt even good lmaoo
we are just okay players
can someone fix the eu 10x no bps lag please
Admins are working on it.
can we restart EU Main it is very laggy
@some help me
they say that everytime then its fixed for 10minutes