#support
1 messages · Page 1313 of 1
I think so. I submitted 2 but then went to look for the ticket and it said there werent any
Do /ticket list ingame
That should show you via F1 ingame what's the current ticket status is
Oh I gotcha. thank you for the help
You are welcome. Let me know if you got any other issues.
bring me back pls
How can we help you?
i was in the support channel 1 but i need someone else to talkk to
i accidentally left
i feel as tho we arent getting anthing done in there can you bring me to a different support channel?
any admins?
What do you need help with
reported issue in game now
ayo need sum help
What's up?
Ok
where do i make a ban appeal?
join wating for support
Hey, @jade sapphire
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Support?
how to make ticket?
!report
Hey, @compact crescent
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@velvet fog
connect trio5x.rustoria.us:28015
!report
Hey, @snow jetty
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
how long does it usually take to get an answer, they are kinda ruining the wipe rn
Is server getting DDoSed
should be able to
You have to be the person that placed it or someone in your clan.
hi fizine
sorry moderator
US Main is getting DDoSed?
!report
Hey, @velvet fog
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Need help bajss
Support?
@void condor since u were so nice helping me like 20 min ago, cant u help me quick? ❤️ i just wanna reverse what we did!
What's going on man? @velvet fog
I assume you want your kit back on the same server?
i need an admin this guy is spidermaning up my wall n hackin me n my buddy got a clip of it his name is formal on 5x no bps
Can you hop in support @wary heart
this is my buddy ice
did u buy it for only one server?
Make sure you bought it on the right server, lots of people make that mistake
Put this back to the server you had it on previously based on this comment here, this is the last time it'll be moved.
can i get help to get unmuted?
76561198052476331
Can we get a guy banned?
hes fly hacking
and aimbotting
and speed hacking and walling
Hey, @fading vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Yea, he flew into my base and bone knifed us lol
You're not even giving us a name of the player, nor a server and say "No mods in sight"
I think blatant fly hack and aim hack would be enough to tell who the player is? but your right
76561198066954209
Yeah only 2000 players to choose from @void condor
Hi, I was falsely banned a few months ago from one of your servers. I think because i had a vac ban and just got rust and i never was hacking is it possible to get unbanned from that server or what?
@balmy cypress @past trellis
Can I get your steamid? You can find it by logging in at https://rustoria.co/getmyid and sending the numbers in this channel
@unreal silo do i send it here?
Yep
76561198815716942 @unreal silo
Already banned
10 minutes ago
unbanned 👍
Thank you sir 🙂
Is there anyway to get loot back that was lost due to the hacker named OnniChan on US main?
Nope. Admins don’t do that type of stuff
@unreal silo Could u get me unbanned it was a dif admin that banned me
blatantly flyhacks into our base and steals all our scrap then takes 20 minutes to ban him even tho he is ragehacking so hard
"admins dont do that type of suff"
Big lag in US Main
Cause the donit it is called admin ABUSE MY guy if they give something to u then they got to give it to 999 other people @magic schooner
<@&274971100184576010> @wide coral Said Big Lag In US Main
are you like a wannabe admin or
cuz you have no roles trying to talk to me
in a support channel
^ panda is 100% correct.
He is an admin :)
Na i wish xD
xD
xD
any chance i can get help getting unmuted in game?
ask panda
Nope @near halo If u got muted it was for a reason
how long will it take for a admin to review a ticket?
got muted cuz i didn’t know what i said was a restricted word😕
@near halo 20 Min or less
rustoria zeus RZ clan cheating
@true beacon Do ./ticket in game For response 🙂 and explain what happend and the players name
Hey, @versed elbow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
ok thanks @past trellis
Panda play the game buddy i dont think they are looking for any mods
ik @fading vault Just here to help
thats what the people with roles are for LOL
<@&274971100184576010> Can i get a discord role cause i can help?
@quick escarp Can u look at my dm
<@&393554009799000064> Someone is in support
Do you mind not pinging half the staff team please. @past trellis
Please go to #general if you don't need help.
@willow tendon famous could you send a ss of the full us medium map?
tysm
Hi, I just started playing rust and I got this account from G2A and it said I was banned for playing with a cheater. The account had 3.9 or 3.7 hours when I first used it. My steam id is: 76561199002650705
/AUTH
is the au training grounds down because i cant find it on my history or favourited
ive been trying to fix it for hours now
and i stil cant see why
On the player list you can see what servers are up and down
I have created an appeal for you an admin will look into the appeal when they have time.
the server is online but when i search up rustoria only 4 servers come up
ok thank you
Is there anywhere I can go to report a cheater besides the F7 menu?
?report @near halo
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i need help
?steamid
Hey, @stoic hamlet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
need help 76561198897229085
76561199109752306
I need help 76561199124317147
Whats up?
So I talked to a admin about a ban on the 5x nobps and he said that we made a report for it and said a admin will message me back and it's been 2 hours no reply
@near halo
any way u can see how long until your mute ends?
They seem to be alittle backed up, sorry about that. They will get to ur appeal as soon as they can!
Ok Thanks
how long is group limit ban?
i just told some nakeds ill give them some tarps then i got insta banned
on rustoria 5x
nobp
Join waiting for support @dry galleon
mk
it's until next wipe volt
@near halo I have the same situation as obli
here is my steam id
76561199039455543
how do you become a mod on the sever?
@unreal silo remember when u unbanned me earlier well apparently u didnt because i just loaded up rust and im still banned
How do you link youtube?
Is the problem with EU people getting kicked on rustoria US main fixed?
I need help with getting someone banned, hes in my discord call and talks about all these scripts he has and how hes using them rn in the 10x us. He was on my team but I left because I dont want to get banned for cheaters association.
ticketadd em
where
Hey, @static compass
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
@west osprey hi, i was unbanned by Logan earlier he said but when i loaded my game i was kicked for hacking again can i get helped with this
Collect all the evidence you can, then make a /ticket in-game.
With?
I got banned for having more than 3 cause I authed on a tc on another base and got banned
but I didnt have more than 3
its just me and my 2 friends
76561199039455543
so i was given codes to a base that we raided so they gave us codes when me the raider typed in there base code i got baned the the people we raided got banned super mistake
on all of all parts
An admin will be with you soon!
it was super legit
ok thank you
thanks guys pretty sure we raided you kanashi
huh?
sorry for getting you banned typed in codes and forgot
oh was that you?
about the 3 max
you gave me the code or one of your team mates
i typed in to clear them
and got us all baned
from the auto bann
@zealous kettle can u help me?
nope I have a totally different name then my discord name
Message Logan.
k
and I didnt give anyone any codes
can someone please help me im a donator on the server
Were you banned for exceeding group limit?
yes but super mistake kinda my flaut but we all dont know each other it was a riad i asked for base codes after we got tc so i can just keep the base and when i typed in there code it was aautomatic bann from system
!steamid
Hey, @silk whale
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
was in the moment
trying to lock everything down
and forgot about code lock limit aswell
Hey, @long trout
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
?steamid
Hey, @silk whale
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198160801799
An admin will reach out soon.
thanks spoofy
i reported him @zealous kettle 3 times and nothing done
is there an admin online that could help me with 5x server?
What is the issue?
raided a base then was given codes after asking so i can secure some other doors and when i typed in codes after breaking tc i thought it would fix the max group 3 but it didnt
so i got another team bann after raided them
along with myself
my steam id is Wazoodle#7799
woops
thats discord
76561198160801799
im also a donator
very sorry for the inconvinces
so i managed to make an awesome base a solo and was going to move my tc to safer spot, forgot i had shotgun flame trap by tc and now it kills me every time i try to go in base/respawn, any way an admin could help and take ammo out of traps? if not i lost my base:(
admins do not help with that
That's something an admin unfortunately can't help you with..
sorry didnt relized i wasnt being talked too just keep waiting i guess
76561198160801799
there is already an appeal made
how long is the wait
ehhh i don't get a set time to ussally play 29 and have a 2 year old sorry just was really into it and shit happens
i understand i appceaite it
unfortunately we dont prioritize certain people over others no matter the situation as that would be unfair to the rest of the people waiting.
i just got banned for group limit but thte dude was givi8ng me his base can i get unbanned?
same were a duo
mop is my duo
we got banned because he was giving base on 5x and its easier if we can take codes that way
can i get some help
???
i made a appeal for you and your teammate
alright thank u
Hmm, please message @balmy cypress and he'll sort it out for you.
Message him again, may have just missed it.
ok
admin~~~ https://steamcommunity.com/profiles/76561199069406408 vpn ban plz.
who would I contact on an application status?
@balmy cypress
thanks
Don't spam him though 😄
Need to speak to admin ASAP <@&274971100184576010>
What's up?
can you join support call? @near halo
I do not have the authorisation to do that.
Just tell me what's up here!
I'll make sure an admin sees it.
Then you probably won't be able to do what I need done
Atleast type it out 😄 Maybe one of the admins can't talk but can type!
what>
So i have been waiting 5 hours to hear back from a admin wow
@dim light unbanned
@jade sapphire unbanned, be sure to pick up your codelocks when you relog!
@near halo unbanned as you were not online
@red solar unbanned
Do the /ps points from the no bp 5x us last throughout wipes or is it per wipe basis?
@fiery sierra what exactly happened?
they wipe on force wipes
@dry galleon unbanned, don't put in any more codes, please pick up the existing locks (give it 5 mins then reconnect)
kk thankyou!
@vapid tundra
@silk whale
What happened in the moments leading up to your bans?
I was in the server with some friends, our neighbors gave their base away because they were getting off for the wipe. Instead of them unlocking the doors they gave us code and it ended up autobanning us
unbanned, please pick up the existing locks
i only have gif and emoji :(
ok do me and obli did the same thing he is my other teamate
rip
need ur id
76561199039455543
unbanned
np i need your id too
@floral nebula unbanned, pick up your locks!
wait im unbanned too?
ye
ok
still states im banned for 2 days, only have one rust client running
@mellow tundra ^ does it take a minute?
im also still banned
it does
Could I talk to an admin about my unban appeal? I was told one was made for me then to talk to @unreal silo , but never got a response. Is there someone online I can talk to about being unbanned?
@mellow tundra 76561199069406408 vpn ban plz 😭
You'll need to wait for him
fixed
How long should I wait, I sent the dm on the 16th, is there a time hes going to be available I can talk to him?
dm him again
Massive lag on US Main
got banned on the solo duo trio 5x for exceeding group limit when i was offline
i think one my friends tried to add someone and forgot to change codes
my teammate already got unbaned im just requesting to be unbaned as well
76561198175596399
has my ticket had any attention yet
<@&274971100184576010>
Good morning, I made an appeal for you. Admins will take a look soon at your ban
appreciate it
apologize for the ping
<@&274971100184576010>
my friend cant join my clan and it wont let him accept the invite idk i have ask three admins and nothing worked yet
Why are instant bags a thing
After I dog walk half a team, they are already back because they can spend daddy’s money on kits
Feel free to use #feedback-suggestions @near halo
Let him create the clan and invite you guy. Sometimes the invites are bugged
Checking if you received an @ might help next time 😉
@mellow tundra sorry just now seeing this so basicly my team was raiding we was Awake clan i beleave kanashi base im not sure we was talking after the raid they was asking for base back we took tc and i asked for there other door codes so i can have them to lock down the base figured they was getting off since we raided one of there members gave me the code i put it on one garge door and instant banned i wasnt thinking was just trying to seal totally forgot abou tthe cod lock thing or i would of not even asked for there codes i ussally asked on normal servers after i raid a base unless they want there base back
i might have kanashi mixed up with the people we was raiding i know my teammates are still able to play and i was banned along with the team that we was raided after i got the codes
@pearl tangle Unbanned
@mellow tundra sorry for the late reponse had to take a friend back home
Hi Good morning, I just logged in to find out I got temporarily banned for "playing with a hacker" honestly i don't even have a single clue who it was, Ive been playing with a lot of random people lately, please advice, Steam ID: 76561199058454631 , thank you
@violet dagger are you able to help me at all or do i have to wait for @mellow tundra
so i was system banned for exceeding more then 3 i was raiding a base with my group we took tc and we got code from one of the guys we raided i typed it in a garge door to change all the codes and i was banned i also got the 3 people we raided banned too i beleave
76561198160801799 steamid
alright give me a sec will look into it
thanks appricate it
thanks so much
Hi @violet dagger could you please take a look at my case? thank you
You were banned for having a gamebanned teammate, you'll be unbanned next wipe from the server you were playing on which is in this case in 9 days (on force wipe)
i bought vip in rustoria training grounds and I still cant join the full recoil training. Shouldn't i be able to join even when its full?
US medium down ?
yeah i just got logged out
dude i have my fucking door open lol
my loot should be ok but i have shit on my body
This server is hosted on top of the line hardware to provide the best possible experience
lol
hey i just got banned for 3 days. Im new to the game and someone told me to follow them and they would give me their base. Then i received a message for exceeding three people limit. anyone can help that'd be great
congrats
you got jebaited my friend
wait you get banned for being around more than 3 players? lol
idk thats what it said
Maybe ill find a new server next wipe to avoid that issue in the future
on the trio server
it was the 5x server i guess
Which server was it exact?
I think the servers up
Are you sure?
@near halo 5x no bps dolo/duo/trio
solo
Ahh yes, it probably banned you because of the 3 team limit.
is there anything i can do about that
like i literally didnt know
I'll make a ban appeal for you. Can I have your steam64id, please?
76561199025479074
SUpport
How can I help?
Contact @balmy cypress regarding any VIP issues.
So are you still banned from rustoria servers?
how long ago was your account banned?
You're allowed @boreal plume
On the x5 server in the United States no bps, they are making an alliance are 9 people, 6 in clan (pg) and 3 in clan (g), please ban them
!report
Hey, @low flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
okey thanks
shit server
just took 20 c4 2 m2s 400 explo ammo and 40 rockets to bandit camp
i crashed when i logged back in it said i died to an ak to a guy who isnt even on and apparently my body was accross other side of map
why you have to be toxic for tho 
That has nothing to do with the server
why tf it tp me away
If you sleep in bandit or outpost it will kill you
dont have to be toxic 
that's just the game
Feel free to make a F7 suggestion then
no, its just rust. happens in every server pre sure
Indeed

there will be bag of a banned player on the ground?
What do you mean by that?
?report @sudden ermine
Hey, @sudden ermine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i already did kid is hunting my team literally trynha get rid of this scum
You will have to wait for the admins to review your ticket
I'm trying to use the Rust+ app with Rustoria.co - EU Main. Directly after pairing I was able to see the map once, since then the app just says "Server Offline". Even after re-pairing.
Can anyone help with that?
ADMIN BAN THIS KIDDDDDDDD
@sudden ermine 1) No name of who killed you in video 2) All tickets to be submitted ingame via /ticket add {what you want to report/evidence)
Saying ban him in support wont forward your ticket to the admins any faster
Bruh his name is Sy
Sy
he’s a level 4 steam account
no SHOT he’s killin me out of render
Submit a ticket and wait for the admins to review it
@violet dagger i was banned with @silk whale and im still not unbanned i was afk in base when i woke up i was banned
@dry junco unbanned
"I have looked into this player for a while now, and I do not believe he is cheating" xD funny rustoria admins funny
If only the admins would spend more than 40 seconds looking into players or at least wait 5 minutes to respond to the ticket it might make them look like they are trying to ban hackers. Idk tho that's just me 🙂
what time US Long wipe?
If only players would understand admins are only human and humans can make mistakes, if only players can would understand it's not always so "Blatant" that these people are cheating. If only players would understand we don't have the same tools available to us that EAC/Facepunch have available to them. If only I guess, shitty admins...
What server was the Purchase wanted for Skelly?
Us main is out of stock, so the best I can do for you is refund it to you as store credit for when it's in stock
Or you'll have to speak with @balmy cypress to have it refunded fully
so i cant get it swapped over ?
sweet
There we go, it's swapped over for you
how did u know what my steama ccount is tf
You are verified 🙂
Have a good wipe man!
cheers bro
didn't you have 2 teammates who got gamebanned? The teammates you played with for several wipes
Ye and they had what 700hrs on the server before u banned them, just cause i played with them doesnt mean i knew they cheat. xD Still when admins respond to a ticket 15 seconds after you put it in saying "weve looked into this player" doesnt fill you with much hope for them doing their jobs
This doesn't mean there wasn't a previous report on that player that would lead you to get a faster response as there was probably already someone looking at him, and or they had been spectated previously within a short distance so you'd get a quicker response
Still, even if there's a previous report. If you've just got another 4-5 on the same player. Might want to reconsider that maybe he is cheating, or at least look into him again. Instead of copying and pasting the generic "I've been looking into this player for a while now and do not think hes cheating" into the ticket reply.
if i hear someone getting raided and i go counter it adn the person who was getting raided lets me keep the loot is that teaming?
lets me keep the loot fromt he bodies i killed
!report
Hey, @shut shard
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
If both of you guys are standing together not shooting each other, yes that is teaming. If he is in base and he doesnt come out, then no.
i got killed by his turret and he told me to come back to take my loot
PLZ STOP COMPLAINING EVERYONES GONNA LEAVE just like an ark server when smtg breaks down damn the spam is unreal xd
then i left my clan and then he came to give rest
cuz he is 4 man i was a duo
my team isnt online and i left clan
then he came
but when i was in my team i killed them and the guys turret killed me
he just said come back to take ur loot
@void condor
cuz these 2 guys keep saying to make a ticked for teaming
another one bites the dust
on me
As long as you guys werent together with guns and not shooting each other you should be fine
so as long as we wearnt roaming while i was in my clan right>
or killing people together while i was in my clan?
If you were out of clan and his clan had 3 players it would be teamming
oh shit
rip me then i think
he defended a raid like 10 mins ago on me
and he let me come out to take my loot agian
i didnt have a gun tho but still maybe teaming
i jsut came naked to take my stuff and he left but we havent been roaming or anythn
or raiding together
You can be nice to other players but if you intentionally not shoot him and you and his team exceed 3 players, its considered teaming
Oh I thought you were talking about solo/duo/trio
no 10x no bp
then yeah you are fine
oh thanks somuch lol i was so scared
My bad lol
np
Yo admins, can you check supernator , he's hella sus. walls and aim
?report
Hey, @zealous pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
hello, i was unbanned yesterday by logan he said but when i loaded my game and tried to connect i wasnt unbanned and he hasnt responded to me yet can another mod, or admin help me
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I made another appeal for you. An admin will get to it when they can
ok thank you
how did i verify my acc
?verify
Hey, @next cave
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
client.reportplayer 76561199053968936 this guy hacking, playing today Rustoria.co US main
Do /ticket ingame
?verify
Hey, @next cave
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
long time not get banned, i need admin this server pls
Fastest way to get an admins help with a ban is by doing /ticket ingame
admin help~~~
this guy get banned
?steamid
Hey, @sharp folio
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Which profile
2 people
I made an appeal
thank you~
how do i make a ticket?
!report
Hey, @pastel jungle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
Ingame.
didnt see that part.
ive been banned and have no clue y
?steamid
Hey, @neat lichen
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
do you have any idea why you could of been banned?
no i got banned for hacking but im not hacking
i made you an appeal. an admin will get to it when they can.
thanks
Who was in charge of changing vip to another server? Or where do i type
Dm @balmy cypress about vip related issues
THE SUPOR TTICKET WONT WORK AND THERES HACKERS ALL OVER G18
can we get some one on?!
its getting beyond a joke, 1 whole hour of reporting themn flying up mountains and using their esp
Server @near halo ?
Hey, @shut shard
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I already did
Rustoria.co Zeus 5x
best thing to do is wait
What is your ingame name ditsu.
Ditsu
well they are have tried raiding my base
Imagine reacting to your own message.
defended once but all of them are blatant now
Stop bullying 😦
ive 100% done it several times
i did then message one of you saying it must not be working, its fine we are going too hop for now
this these idiots have killed our whole area, i wish i was streaming when he started flying up the mountain
can i get support
If you have submitted the ticket, just wait until an admin checks on it. @near halo
can any admin help me lol
RTG UKN thing is the worst server in rust
always extreme lag
and the mods here has been denying it
idk how
i was banned until this wipe now and i still cant log in cuz im banned :p
<@&274971100184576010> <@&415898423460626432>
Can i have your steam id no need to @ admins
ok
<@&274971100184576010> my ban should be lifted today and there is no timer and i cant join rustoria 10x eu ?
can i have your steamid @vital dragon
how can i send my steam id?
?steamid
Hey, @brisk vessel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199009911846
Ill make an appeal for both of you what was the ban reasons?
playing with a hacker
why is 10x no bps rewiping
playing with ban evader which got extended
Enzo you're unbanned 7 mins ago
@raven mist
yeah it still doesnt allow me tho
it shows no timer
but it says playing with hacker
so idk
aight
<@&274971100184576010> what about my ban ?
Unbanned 11 mins ago
920739260
ill refresh my game but thanks for saying
?steamid
Hey, @brisk vessel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198881004988
Please guys, do not @ admins. You will get a reply ASAP if you just post your problem without the @ 😛
I recently purchased VIP for rustoria US Main and play on the server but the yellow name tag has yet to show up and I am worried About having to buy it again when wipe day comes, I just checked on your website and it says i still have over 20 days left on my VIP
i have a question, i bough pvp+
bought*
and i am only getting the normal pvp things
not pvp+
Why is that happening?
we banned someone from our discord because hes going to be hacking, his name is Versio | Unicorn
our Clan versio isnt with him
So is any admin gonna respond to me?
im kinda getting scammed by them
watch me get kicked from their discord server and banned on server cuz i just got scammed Lp
:p
eu 10x nobps
Who's banning you and scammed what? I'm not sure what you're talking about
If you have an issue there's a waiting for support room for a reason
i bought pvp+
and im only getting 128 ammo
the 1hr and a half is correct
but im not getting the ammo that the site says
so im assuming if only gotten the pvp
with a few pvp+ perks
like 1 hour and a half
instead of 2hr
also i wasnt able to collect my kit after 1 hour of wipe
Let me just have a look for you, it shouldn't be any different than what it says on the website
yeah im only getting 128 ammo
Going to take a look now, hang on!
It would seem this indeed is the case, I've just had a look ingame. I've made the Director aware of it. Hopefully that'll get resolved shortly
is there a chance i can reset the 30 days back to 30 days>
?
thank you
i appreciate it a lot
🙂
Just have to wait for him to respond now!
alright
how many bans do i have?
Disconnected: Banned: Entity spam.
Steam 64 ID - 76561198828699306
i was using a vpn and i think they must've banned someone who used the same IP. that's basically it
Still not unbanned its been 4 days i think
@void condor could i please have it reset as well, i just realised that i dont get 256
I was told im unbanned yesterday
sorry if im not allowed to @ just realised
This was for him bringing the issue to our attention, as a good will gesture
where do you guys host rustoria.co - eu main cause its an eu server but im in chicago and still got 19 ping???
Disconnected: Banned: Entity spam.
Steam 64 ID - 76561198828699306
Used a VPN, was told I'm unbanned yesterday. However still having issues to connect
oh okay :(( im in a call with him rn ;p
does any1 have info on my ban appeal
Yea, i understand that it was a good will gesture, but surely, im not getting what i bought because i have been missing the 128 ammo all along for about 20 days now
Nothing yet just be patient you'll be contacted once admins get to your appeal.
It's a small bit of ammo that was missing, as I said it was a good will gesture for him finding the issue and letting us know
okay then ;((
rust sucks
can admin please look into the user taoge on us main he has been kicked once for hack or sum and this dude is just sitting in a tower sniping everyone in he head so toxic
When, these fucking lags on the server will end.
Are you saying that after I died, I fired 8 rounds of mp5 in 0.2 seconds?
@mellow tundra
@unreal silo
@raven mist
@violet dagger
?report
Hey, @wind flower
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@proper scaffold effort
Which server are you encountering lag on?
Rustoria eu main again
This is repeated every day

ty
Please put "perf 10" into your F1 console so next time you report such things we can see your ping etc.
@near halo Can you hop in waiting for support
@mellow tundra can u help me? i was banned a few months ago from one of the 5x servers i think because that was when i first got the game and had a vac ban but basically Logan said he unbanned me yesterday and im still banned from the server and he wont respond to me anymore
Okay not what i asked for 🙂
I need you to enable your in game ping so we can see your ping when the lag happens.
Okey, i join on server again and wanna put "perf 10"
So we can see if its a ping spike or some other sort of lag.
Yes! Thank you
it will display this information
the hell is ur fps
how u playon that shit
what server are you on scresh
bc thats shit
I agree, but maybe your ping spikes up to 500 or something when it happens, and that's a useful information
I don't have a high FPS, due to a weak CPU, but I'm used to it and it's easy enough for me to shoot. But as far as I know, the FPS does not depend on the project is invalid, the distance of the player and the loss of the projectile
@near halo @near halo
@void condor i still cant join but the timer gone out
Try again now please Tom
I was told im unbanned
still same problem
Disconnected: Banned: Entity spam.
Steam 64 ID - 76561198828699306
i was using a vpn and i think they must've banned someone who used the same IP. that's basically it
rebudijsToday at 5:58 PM
Wait, are you still banned?
XartzToday at 5:58 PM
yeah
rebudijsToday at 5:59 PM
I'll make an appeal for you again but that's really strange because you were unbanned
Its been 4 days and I've been told im unbanned
Can I speak to admin>
Have you noticed that on the server in the chat they often write, "lags" and some players have a ping of up to 2000 thousand that the doors and boxes do not open, and some do not have any changes, and how do I understand when I can play and when I can stand and pray that the ping will be fixed?
@fossil igloo
For my 6 thousand hours, for the last month, because of this lag on rustoria, I die 25-30 times, before it seemed like a small frieze, but when it's on a regular basis, you shoot 2 times and one of the shots just doesn't count, how can you play?
I give incorrect information to teammates, because I can't sit with an open combat log every second, I have to be 98% sure that my shot counted
where do you go for ban appeal
Rift hop in waiting for support
still wont let me in
We are aware of the current lag issue and its constantly being worked on, its sadly just not switching a flip or something. It requires some updates to our entire Network and that just takes time @sudden garden we constantly monitor lag / connection issues. Over the past 24h there was a few spikes but nothing recently that i can see https://hpl.gg/2eadd47d9f9245dd9ba3340cafd56a3a.png
Well, how do I explain it when 8 shots just disappeared what should I do to avoid it? The game turns into a routine in which so not everything is sweet, I hope you understand what I mean
Moments of shooting I have " lags"
I sit at home, do something else, there are no lags.
Are these jokes?
how do i appeal for a ban
Post your steam id @near halo
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Do you know about the new bug, when you put a player in the raste, you can not finish him off with a shot to the body, but only with a shot to the head?
need support
@fossil igloo
76561198815716942
i banned a few months ago for "hacking" but i never was and that was when i just got the game and had a recent vac ban Logan said he unbanned me but i never got unbanned from the server
@mellow tundra @tepid bridge
Well, how do I explain it when 8 shots just disappeared what should I do to avoid it? The game turns into a routine in which so not everything is sweet, I hope you understand what I mean
Moments of shooting I have " lags"
I sit at home, do something else, there are no lags.
Are these jokes?
Do you know about the new bug, when you put a player in the raste, you can not finish him off with a shot to the body, but only with a shot to the head?
@fossil igloo
No need to tag me a 100 times 😛
I said all thats to say here, its something we are working on and trying to fix.
where i report cheater
Hey so I was playing on the rustoria server and felt this was a little inappropriate if the staff are enforcing bans over the LGBT community even though the server itself includes no homophobic comments
He is not even staff ^^
!report
Hey, @rotund glacier
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I paid attention to that too. Acting as a staff + being extremely homophobic.
What server is this @lofty topaz ?
Thankyou for the response, I apologise for my misunderstanding, I am new the the server and haven't quite gotten the ropes over administrative colours, but I do believe this is wrong to pose as administrators as this is very misleading to the new players
@raven mist can u help me
ive boosted the discord server but not getting rewards in game
@raven mist I saw him doing that a few days ago when i was online for a few minutes....
Hey, @rose gull
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Took care of it @lofty topaz thanks for letting us know!
Thankyou very much for the quick response :)
NoSirNasTy is cheating esp/aimbot
is he at zzeus eu
/ticket respond with ticket ingame please
!report
Hey, @versed elbow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
can anyone help? ive boosted this discord server but im not getting rewards im already authed
As @rotund glacier did already respond. Give it some time.
76561198815716942
i banned a few months ago for "hacking" but i never was and that was when i just got the game and had a recent vac ban Logan said he unbanned me but i never got unbanned from the server
<@&274971100184576010>
@mellow tundra are u there mate?
@near halo Feel free to pm logan about that
@tepid bridge Do you need help?
@versed elbow been banned just want to tell someone whats happened so i know if theres any chance of being unbannned
join waiting for support
cheater in rustoria eu long ZAK_RAGNAROK
!report
Hey, @shadow basalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@void condor can u help me out a second please
@mellow tundra waiting in support for you
Can someone help me?
ged whatchu need help wit
Is there an Airwolf at Outpost?
@tepid bridge
I saw it in the chat but i cant see one
@tepid bridge Please stop mentioning staff team. They are already aware of your situation and will contact you at some point
@tough bane hence why im sat here waiting for aden
yeah there is. Its up the stairs close to the vending machine for jackhammers
Could you give me more information? I cant find it
@near halo what u looking for?
I was told im unbanned
still same problem
Disconnected: Banned: Entity spam.
Steam 64 ID - 76561198828699306
i was using a vpn and i think they must've banned someone who used the same IP. that's basically it
rebudijsToday at 5:58 PM
Wait, are you still banned?
XartzToday at 5:58 PM
yeah
rebudijsToday at 5:59 PM
I'll make an appeal for you again but that's really strange because you were unbanned
Its been 4 days and I've been told im unbanned
Can I speak to admin>
That account is not banned @timid hollow
cant find the airwolf in Outpost
what server u on?
i had this problem then i looked and bandit was there on the map
go to bandit if u see it
no on Outpost
but is bandit on your server?
yeah but there needs to be an airwolf at outpost
go to bandit for the helis
i still cant find it
its not bandit...
what server u on?
5x
eu no bps?
ye
go to bandit camp its there cause i play on that server
Please stop mentioning all these random dudes. Just go F7 ingame and search for him there
Thanks for support..
u found it?
hey my vip renewed 6 days ago but now it says i dont have vip on rtg
For any vip related issues dm @balmy cypress . Make sure you include your steam id and description of the problem
is he the only person that cna help me with this?
Yeah, he is doing VIP related issues.
how often do the dome military crates respawn on 10x us?
i would like to report a very mean head mod
so last night i was told i was unbanned and i tried to get on today and im banned again
Reason, steamid?
i believe all our headmods are polite
but feel free to report that towards @balmy cypress
76561198160801799 exceeding more then 3 was the reason
depending on the population 10-30 minutes
so i was system banned for exceeding more then 3 i was raiding a base with my group we took tc and we got code from one of the guys we raided i typed it in a garge door to change all the codes and i was banned i also got the 3 people we raided banned too i beleave
I gonna apply an appeal for you
hacker on the 10 nbps eu
?report
Hey, @marble perch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
just killed 2 ppl not even looking at us
thanks i appciatie it im not sure why i was rebanned but maybe my teammates got another person on beacuse i was banned im not sure honestly
am i unbanned because i would like to play the 10x this wipe
and my ban cool down should be over
Can you link your steamid?
the 5x No Bps solo/duos/trios is not working for me
Try connecting in F1 by this ip: trio5x.rustoria.us:28015
can i ask what are in the kits if i purchase them ?
i start joining and it just disconnects me and says world file mismatched
!donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
In our store you can review all our packages and read what you will get if you buy one of the package.
Any way to find out why im still banned
i pmed you xartz
@raven mist 5mins to talk for a bit?
Whats up 😄
well i got banned of ukn for "scripting" which im not cuz my main got eacd 100days ago
i asked 1 of your admins if i could play ukn on a different account
he said yes since there is no game ban policity
but i joined on my other accont and just got banned
just happend
With which account?
Go to your Steam Rust folder... Open the folder for your maps and delete the map of the server if you have an issue. If you can not find it, delete all maps.
@tacit cliff Feel free to pm @balmy cypress regarding your ban
well yeah but hes not on rn and i already had this converastion with him
i just wanna scrim mannn
Well, he is the only one who can handles your ban im afraid
well it kinda doesnt make sense
I got 2 teams teaming on your 3x btw have screenshots
i get told i can play ukn i get on i get banned i msg luke and he says he cant unban since my main is eacd
It does, he is the one that banned you, so he goes over your ban
but there is no game ban policity
Can teams ally with one another?
?report
Hey, @bleak veldt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
not registered in eachothers tcs
Who told you this info?
Can you ally with other teams
Depends on what your group limit it, check /rules ingame ^^
solved 🙂
how do i verify so i can 1v1 a friend
?steamid
Hey, @velvet breach
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198370435094
76561198881583671
perfect, i just gonna make an appeal for you two 🙂
<@&274971100184576010> i need help getting the shop to open, ive been authorized but in game still says to link steam which i have done
@ionic ivy Can you try leave the steam group then join it through our website? (rustoria.link)
After that, do /auth and if that doesn't work - come back here.
link what?
Hello @shut bloom On which server are you having this issue?
eu 10x
you did /auth ingame
I need support
@void condor im still gettin 128 ammo btw, it was for both kits, pvp+ one is fixed but the normal pvp one isnt
ok
can i have an <@&274971100184576010> help me in support please
I'll take a futher look at it in a moment, I do believe I changed that one as well
This server is hosted on top of the line hardware to provide the best possible experience
Should be resolved now, if you have any further issues make sure to reset your /pref pvp and it should be sorted
How did you happen to know the cheater? @near halo
alrighty cheers
If you get banned on one account do they ban your other accounts?
Uh, may I get 750 scrap back for the mini that I just lost? @echo venture
While flying
We do not give lost stuff back after a server crash. This can happen to everyone. Sorry 😦
As we do not interfere with gameplay, what Nuklear / ben has said is corrcet.
Please do /ticket add in-game and describe your situation in it, including rulebreakers nickname.
fuck sake so does that mean we lost all our gear
yep 🙂
yes sir
I want to report some people for association with a hacker
Please do /ticket add in-game and describe your situation in it, including rulebreakers nickname and if you have his steamid.
?steamid
76561198084268477
i was suppose to be unbanned but im still not my steamid64 is 76561199112243670
you're unbanned tomorrow
@strong meadow I just have a question, that's all.
yeah im supposed to be unbanned to
As Fizine said: "You will be unbanned tomorrow on the wipe."
76561199002736285 and that wasnt for me i dont think
Give us one second
We are currently waiting for Ignite, we will take care of the current situation, asap.
I sent a ticket in game ty
No need to make an appeal for Dog and grizzly!
Don’t be throwing shade at me too I ain’t even active 
monkey
?steamid
Hey, @pure stream
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Excuse me?
I mean I can just have the admins take longer to process ur unban if u choose to be immature
Ur call
who said i called you a monkey
im not part of this btw
Suggest you to just be quiet and wait patiently before continuing with digging yourself in a hole
steamid?
76561199002736285
unbanned
thanks