#support

1 messages · Page 1310 of 1

gray cosmos
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im in the open with 110 c4 rn

valid kraken
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just pray you load fast

viscid helm
#

gareth fuck you i was mid air heli im screwed

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sad face

valid kraken
void condor
gritty lantern
near halo
#

I was midair aswell#

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rip

valid kraken
#

i had like 7 m2s on me

near halo
#

10x crash?

valid kraken
kindred delta
#

bro I'm gonna lose my bow and arrow 😦

gray cosmos
#

same

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i got a glory bow

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night sights and all

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very rare 1of1

kindred delta
#

I had like 15 arrows dude fuck sake

boreal oxide
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:((

valid kraken
#

cant believe i just lost my torch

north ermine
#

im gonna loose my inventory full of rocks

#

damn

valid kraken
#

thats a big loss

rose gull
#

dman big loss

near halo
#

you dont lose your inventory when it restarts?

kindred delta
#

I was on the moon dude

valid kraken
#

no it will get ransacked

kindred delta
#

I'm gonna spawn in space and the moon wont be there

valid kraken
#

from our corpse

near halo
#

not really

valid kraken
#

yes

#

i was mid battle

near halo
#

cause everyone will be in the server at the same time

valid kraken
#

if they load 1st im fucked

near halo
#

no

valid kraken
#

yes

near halo
#

it will rollback 5 mins

valid kraken
#

great

runic wharf
#

yey

#

5 min rollback

kindred delta
#

can I roll back my life 23 years

gritty lantern
#

wait i lose inventory?

rose gull
#

no

near halo
#

no you dont

#

can i roll back my life 231 milisecond

willow tendon
#

#general please. The server will be back up in a minute.

kindred delta
#

thank u sir or maam

#

have a good afternoon!

rose gull
#

damnn

gray cosmos
gritty lantern
#

any idea on how long this takes?

#

rip

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lol

sleek horizon
#

where can I ask about the VIP haven't effective?

gray cosmos
#

wut

near halo
#

,,,????

zealous kettle
floral canopy
#

the 10x eu server isn't online for me is the server off?

sleek horizon
#

I use paypal and already deduction..

gray cosmos
#

WE WANT 10X NO BPS TO BE UPPPPPPPPP

floral canopy
#

is it down?

gray cosmos
#

YH

boreal oxide
#

@floral canopy Look at the bots on the right - @pseudo dragon

versed turret
#

hello when is the server wipe ??( of eu long)

willow tendon
#

On the first Thursday of each month, force wipe.

gray cosmos
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famous any update on the 10x no bps

void condor
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Should be rebooting now Clappy

gritty lantern
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guys if i am in a clan of 5 people but they are all offline can i roam with someone not in my clan or will i get banned?

gray cosmos
void condor
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If the total number offline/online exceeds the max clan size no

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@gritty lantern

gritty lantern
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as long as im raoming with less than 5 ppl right?

valid kraken
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you just cant do anythiung with more than 5

gritty lantern
#

okay

vocal garden
#

when is the 10x goin back up?

runic wharf
#

cause that's a gay orgy

willow tendon
gray cosmos
#

how does one aqquire dedicated role?

gritty lantern
#

okay so if im in a clan with 5people i can only roam with them right?

viscid helm
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@void condor if i die cuz of server crash i expect a brand new mini heli and my ak full kit

willow tendon
valid kraken
#

it doesnt work like that

near halo
#

why the server (NO BPS 10X) is down ?

gray cosmos
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fucking hell

valid kraken
short sundial
gritty lantern
willow tendon
valid kraken
#

because you are breaching the team limit

gray cosmos
#

how long does a unlink request take?

near halo
#

why the server (NO BPS 10X) is down ?

short sundial
valid kraken
#

restart

willow tendon
#

It seems to have some issues, it should be rebooting now.

void condor
lilac venture
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famous

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what happened to rusoria 10x

willow tendon
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It should be coming up now.

gritty lantern
lilac venture
#

its really laggy now

short sundial
gritty lantern
#

yea u can

runic wharf
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5 is not more than 5

gritty lantern
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but im asking if i have 5 people can i roam with someone not in my clan

runic wharf
#

what

runic wharf
#

espanol

void condor
#

The rule is quite clear, you cannot exceed the max number. Regardless if the players are online or offline

gray cosmos
#

10x nobps still down

gritty lantern
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im breaking rules if i roam wiht someone not in clan

willow tendon
gritty lantern
#

if u in clan with 5 people u can only roam with that group

short sundial
#

3866_go_to_bed_bean tokyo

void condor
viscid helm
#

if i have 5 members in clan and 3 are offline then me and my friend go roam with 2 other randos eith a max of only 4 of us, is that cheating ?

short sundial
#

is it really going to have a 28 min rollback?

void condor
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Nope

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Should be back up now as well

viscid helm
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our heli disapeared

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ffs

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now we dont have enough scrap

sleek spruce
#

hey i just found out that after buying a new computer it says i been banned for playing with a hacker but i never have? anyway i can play again

#

can i ^

marble mantleBOT
sleek spruce
#

76561198150020784

grand geyser
# sleek spruce 76561198150020784

I've made an appeal for you. An Administrator will look into it as soon as possible. Sit tight for now. You will get a ping most likely in this channel.

sleek spruce
#

Thank you so much!

near halo
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❤️

#

Does it usually take a while for an admin to @ me @grand geyser

grand geyser
#

If not, you must DM @mellow tundra regarding your ban.

near halo
#

how do you pm someone?
on rust

#

yo he didnt

grand geyser
near halo
#

@mellow tundra have i gotten unbanned? i havent heard from my ticket

grand geyser
near halo
#

I also havent heard anything

sleek spruce
#

what about me ? contact aden?

grand geyser
sleek spruce
#

i have never played with a hacker

near halo
#

thank you my good sir

grand geyser
sleek spruce
#

thank you

candid spruce
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wWHY TF IS THE ZEUS 5X LAGGING SO BAD

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ALLD AY

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ALL DAY

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FR

candid pollen
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3x is not playable there is to much lag

jade matrix
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is the 3x being ddosed or somethin

steel pewter
#

3x

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not palyable

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us no bs

candid spruce
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5x zeus us is ddosed too

finite sparrow
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5x no bp solo duo trio lagging so hard

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that people teleport 30 sec back

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all the time

near halo
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main is dying of lag

steel pewter
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all are

finite sparrow
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get the server restarting please

steel pewter
#

<@&274971100184576010>

valid kraken
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SERVER IS LAGGING LIKE SHIT

rose gull
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10X NO BPS laggy pls help

candid spruce
#

they trash ibey ddos protyection

candid pollen
#

i feel bad for the people who donate money and cant even play bc the lag

steel wagon
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3X US NO BP lagging soo hard it's unplayable

acoustic osprey
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died cause lag and lost all my stuff

rose gull
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you deserve it with that name

gray cosmos
candid spruce
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people getting 10k ping on the us 5x zeus

mellow tundra
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Looking into the performance issues.

gray cosmos
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aint no performance issues

valid kraken
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thank the lord

gray cosmos
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servers are doggers

candid pollen
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its a good thing people donate....

steel pewter
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its evfery rustoria servers?

finite sparrow
#

yes

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every fking server

steel wagon
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With all the money from donations you'd at least expect a server which doesn't lag you to 2000 ping 🙂

steel pewter
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thnks it fixed

candid pollen
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nah its free real estate they just pocket that shit

steel pewter
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nvm

valid kraken
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The lag makes me want to eat man ass

steel pewter
#

its still bad

grand geyser
#

Guys, please move to #general. An admin already said it's being looked into.

candid pollen
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idk man sounds like something that should be put into a SUPPORT channel

near halo
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true

grand geyser
near halo
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yeah but i have lost a full metal ak set on main because of the doggie servers

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lucky my friend didnt die he had 50 rockets on him

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i would be pissed

stable current
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are there an <@&274971100184576010> working on appeals currently

rose gull
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i boosted the disocrd but havent got the kit

candid pollen
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hmm you mean the admins should post in the channel made for helping people about issues going on? otherwise why have a SUPPORT channel

grand geyser
near halo
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yeah but i just lost like 4 hours of work to dogg servers

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thats on u

grand geyser
candid pollen
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yeah if i was a donator id be fuming right now

grand geyser
near halo
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redbud so what are we gonna do about my full metal ak set on main

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that i lost bc the server died

candid pollen
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and my point is literally that you are telling people not to talk about an issue going on in a channel made for issues

digital wolf
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US Trio 5x is lagging really badly for the past 5 mins or more

grand geyser
near halo
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nice

valid kraken
near halo
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some dog shit servers

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and u know it

candid pollen
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you have like 2k+ players on the servers and you expect only like 3 people to say something?

grand geyser
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I rest my case, have a nice day.

near halo
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u know we are right

candid pollen
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hes just mad bc he knows it

valid kraken
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right about what?

torn sky
near halo
#

servers being dog

valid kraken
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dont play them then

torn sky
candid pollen
near halo
#

"our servers are hosted on top of the line hardware":

timber iris
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^ topkek

torn sky
timber iris
#

this is support channel? can i get a refund?

near halo
#

10x has been lagging forever

rose gull
near halo
#

legit since ive started palying it, kids just surf around everywher cause of shit lag

marble mantleBOT
torn sky
candid pollen
#

should just remove this support channel since its not for support

surreal stag
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i dont think its the server rn cause i havent been lagging on 3x at all

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think yall are just shiternet players

torn sky
rose gull
candid pollen
#

#deletesupportchannelthen

grand geyser
rose gull
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okay thank you

near halo
#

?steamid @lyric mural

marble mantleBOT
lyric mural
#

76561199079861979

raven iron
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hey, my vip subscription didnt end yet but i've to wait for queue, any solution for that? lol

gray cosmos
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i saw that josh

unkempt sleet
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is there a way to tell if someone is dedos the server?

near halo
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ye i am rn

timid hollow
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Any chance of getting and update on the case?

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Still waiting 5 hours for appeal

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Connected using VPN

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got banned

rose gull
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thats unlucky

surreal stag
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i just got banned for teaming

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on 3x when the group was 4 and 2

dawn patrol
#

76561198957850590

surreal stag
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4+2 = 6

marble tangle
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sucks to suck luna

near halo
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i just got banned for teaming my group was literally 2

surreal stag
#

yeah legit

near halo
marble tangle
#

i mean when you team with MDRNB AVA and GS kinda wack

near halo
#

whos GS

steel wagon
#

Admin I have a lot of evidence about them teaming so if you need anything extra let me know 🙂

surreal stag
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im not teamed with GS thats my team I left cause their shitters

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show me the proof please legit u have none

near halo
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im not teamed w them either

surreal stag
#

i was in GS and left when we got raided and join galaxy

near halo
#

just didnt want to shoot at nakeds

candid scaffold
#

LOLOLOLOL

timid hollow
#

Hey unban request
Disconnected: Banned: Entity spam.
76561198828699306

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Used VPN

candid scaffold
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Give galaxy my regards

keen ore
#

why

surreal stag
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i have 1 more question about the people that got banned

near halo
#

@echo venture Get a GRE Tunnel to a OVH VPS running OVH Game DDOS Protection. Then you won't get hit with a ddos and your weird ass mitigation won't take 15 mins to mitigate it

dawn patrol
#

why does it take so long for appeals

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?

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and ppl be getting banned for the dumbest shit

near halo
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Jake aint cappin

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literal dog servers

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I own legionrust. We havent been hit since we moved to the GRE tunnel

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Atleast i know how to mitigate DDOS attacks

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76561197964116387 banned for hacking even though didnt hack

stray compass
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so my ban is over but i cant load in it still says im banned

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can someone help me out

grand geyser
stray compass
#

no

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oh lol

near halo
grand geyser
stray compass
#

it says ill get unbanned in:

neat condor
#

I cant seem to get my vip to work? im in que

stray compass
#

and it has just said that for the past 5min same with my friend

grand geyser
# near halo no

I've made an appeal for you. An admin will look into it as soon as possible.

stray compass
#

ok

grand geyser
neat condor
#

76561198949927998

grand geyser
# stray compass ok

Give it like couple of minutes, if it's still saying that, come back here.

stray compass
#

ok thanks

serene forge
#

so non agression agreements are bannable?

near halo
#

hey my steam id is 76561198857943527 and i was a 2 team group and my 3rd team8 authed on my tc and i was was banned for 3 days i thought that i would be unbanned today but i still have 2 days left can i get unbanned to have a chance in the wipe today?

charred wren
#

Server is lagging for eu really bad

#

Rustoria us main

sleek spruce
#

will i be unbanned?

grand geyser
grand geyser
frail crow
#

us main is unplayable for eu players rn

grand geyser
frail crow
#

some sort of ddos attack or just a lot of strain on the server_

olive shuttle
#

<@&274971100184576010>

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need help with some donator stuff

serene canyon
#

So, i keep getting EAC temp banned for my crap internet. I use speedify to bond my phone hotspot and home internet redundantly to give me a more secure and faster connection. Is there an issue with it on your server? For some servers it flags as a VPN.

mighty socket
#

this guy is scripting

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no mine btw

limber sinew
#

i got banned for excessive team limit and i was just in the same area as a group and we both thought it was ok that we were friendly, we never raided, pvp'd or defended against anyone together. And we even killed each other a good bit.

frail crow
#

fuck me, just got banned for eac banned for exessive pacetloss, while waiting for the server lag to clearout

#

its 10 min but now i have to wait in the q again and ive been waiting for the fucking lag to go away for like 20 min now, i get that its not the servers fault, also i love the admins and people who keep the server running, keep up the good work! ❤️ but im just getting frustrated.

olive shuttle
#

<@&274971100184576010> im in waiting for support

near halo
#

getting 60 ping on the 10x eu but legit feels like 700

hybrid knoll
#

i need support

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admin??

dawn patrol
#

is there like no admins going threw the bans?

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bc its taking forever

hybrid knoll
#

im trying to get someone banned.

steel pewter
#

/ticket @hybrid knoll

hybrid knoll
#

/ticket

steel pewter
#

in rust, sorry

hybrid knoll
#

then why.

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why even have a chat smh

#

TICKET 1681

steel pewter
#

@hybrid knoll join waiting for support vc, response will be soon

#

also /ticket in rust

hybrid knoll
#

DID

steel pewter
#

its one of the fastest ways to contact administrators

dawn patrol
#

ive been waiting ohn my ticket for a day and a half and my friend got it in less then 30 mins

severe ginkgo
#

Need support, possible scripters

near halo
#

@grand geyser thanks an appeal would be great

willow tendon
steel pewter
#

^

young skiff
#

Purchased kit on wrong steam account. Can I send it over, or am I screwed?

grand geyser
near halo
#

ok thanks

willow tendon
blissful vortex
#

i got false banned for ban evasion on rustoria 10x us no bps

#

i have no other rust bans on record

marble mantleBOT
near halo
#

@grand geyser my friend just said he got everyone unbanned so i dont even know if u need to make an appeal ill check if im unbanned

grand geyser
near halo
#

k

#

@grand geyser im still banned so u can make an appeal

#

thanks

blissful vortex
#

do u want me to post my steam id or not

grand geyser
grand geyser
near halo
#

k thanks

blissful vortex
#

ok

dawn patrol
#

does it take a bit for the ban to actually be lifted

zealous kettle
blissful vortex
#

76561198846071361

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thats my steam id

grand geyser
dawn patrol
#

working now thanks

blissful vortex
#

i haave 1 vac ban on csgo on my rust account i dont know if that has to do with anything

jagged wigeon
#

is there any way an admin can come on the 3x no bps and get rid of a bush in the middle of our base

#

cause its very annoying

echo venture
# near halo <@!266005010230411275> Get a GRE Tunnel to a OVH VPS running OVH Game DDOS Prote...

I think you are vastly misunderstanding the situation and the issues at hand. I find it quite frankly offensive that you think that I'm not aware of such technology. I use OVH Game for some of my servers as well. No idea why you'd be GRE tunneling to a VPS though, with only standard anti ddos - not anti ddos game.

Second of all, you are infringing on a community name that is already widely known as a legacy community. Third of all you are copying known graphics already in the community from Rust Rivals.

So to conclude, fuck off with your know-it-all attitude until you actually know how to run a community, thanks! 🙂

lyric mural
#

Am I unbanned yet? I got banned for hacking it says but I'm pretty sure it was for the use of VPN

grand geyser
lyric mural
#

?

jagged wigeon
#

ok np ty anyway

grand geyser
#

@lyric mural As I said that your appeal hasn't been looked into yet, be patient.

lyric mural
#

Yes sir sorry

sharp mesa
#

is it possible to refund? i bought vip but i only keep on getting kicked out of the server because im EU

vast abyss
#

i have a false ban i didnt even do anything??

grand geyser
marble mantleBOT
vast abyss
#

76561199132895150

#

is my id

grand geyser
#

And reason for your ban is?

slim ruin
vast abyss
#

says hacking but i legit bought vip packs last night yall saw in chat i didnt even download a hack or anything

balmy cypress
#

I believe it was me who banned you

grand geyser
# slim ruin

We are aware of rust+ issue, will be fixed in near future.

slim ruin
#

Ok thank you

timid hollow
#

Is there any update on my ticket its been more than 8 hours

#

?

#

76561198828699306

grand geyser
near halo
balmy cypress
#

@near halo you are unbanned once the server next wipes 🙂

balmy cypress
#

Playing with a cheater in your team

near halo
#

My friend is not a hacker!

lyric mural
#

Lol

near halo
#

How did you come to that conclusion?

near halo
#

Where is the evidence? He did nothing

jade gulch
#

how to link accounts for rtg?

near halo
#

Can you enter call support? please

balmy cypress
grand geyser
marble mantleBOT
#

Hey, @jade gulch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

He cant speak beacause discord doesnt let him verify phone number but here's his tag skateroller#0641
add him so u can speak with him

lyric mural
dim vector
#

Hello. I get the following message each time I join the server, but I've changed my name and nothing helps: "Your name contained blacklisted terms. Your name has been made your Steam 64 ID until you remove the offending terms."

balmy cypress
near halo
#

Also @echo venture If you think I don’t understand the issue. Would you like to elaborate on the issue. Because from a consumer point of view the server is getting hit by a ddos attack and you have 80Gbps bandwidth for ddos mitigation of which can be overcome by most dosing tools these days, I know joker API could probably hit with 200gbps plus.

Also love how you remember that from such a long time ago. You a fan of something?

Also you say you use OVH game on some servers but not all? It’s obvious it’s not running on EU long as the mitigation took 8 - 10 minutes. Also GRE tunnel if you are using your own dedicated server and wanted to connect it to a close OVH server to allow you to use OVH Game

#

Luke, I have a question

near halo
balmy cypress
#

@median adder You are unbanned once the server wipes due to playing with a cheater

balmy cypress
austere gorge
#

how long does it take for admins to come into waiting for support??

balmy cypress
near halo
balmy cypress
dim vector
#

Do I need to restart rust afterwards?

#

Initially I had a . but I removed it

lyric mural
#

Do I need to restart rust afterwards?
@dim vector yes

balmy cypress
#

@cedar rover Unbanned now

near halo
#

can an adminpls deal with the cheater on eu long pls ther is like a group of ten of them the server is unplayable

dim vector
#

alright thank you

balmy cypress
grand geyser
austere gorge
#

i got banned yesterday because my buddy said he wasnt playing for the wipe so we left the team and put in the base codes to transfer loot idk why and he put in the front gate code and it auto code banned us

balmy cypress
#

@sleek spruce Unbanned now

lyric mural
#

Luke look into my appeal pls

balmy cypress
#

@lyric mural Unbanned 🙂

lyric mural
#

Ty bro

near halo
#

Also Ryan it’s not personal. I’m just rather frustrated on the amount of lag the server has experienced over the last 14 days. Even after the reset

near halo
balmy cypress
#

@blissful vortex Please DM @mellow tundra to discuss your ban

near halo
#

and the same with all my m8s

grand geyser
echo venture
# near halo Also <@266005010230411275> If you think I don’t understand the issue. Would you ...

80Gbps of application specific protection, the true number behind our mitigation remains private due to exploitability. But if it was a mere 80, do you not think we'd be offline constantly with 4 servers within the top 10 of rust also using this mitigation?

Also love how you remember that from such a long time ago
I know a lot of the ins and out of this community and have a good memory of scumbags so I never cross paths with them in my business dealings.

OVH game on some servers but not all
Correct, because although OVH has the capacity and beyond to mitigate attacks, their mitigation is triggered upon an attack which is felt a lot if not triggered quick enough. Their application specific filters are also not good enough and have been exploited several of times. Our servers get hit with one of a kind attacks on occasion that OVH would certainly not able to mitigate, and has failed to mitigate in the past.

mitigation took 8 - 10 minutes
Again another point of evidence of you not even knowing anything, unlike OVH our mitigation is not triggered upon the detection of an attack. It's constantly on.

your own dedicated server
We do not use our own dedicated servers, we rent them from network providers.

to allow you to use OVH Game
OVH Game is not a thing on any other servers than the "Game" range. Again, yet another point of evidence of you being uneducated on the matter at hand.

#

So do everyone a favour who is reading this, by accepting you're wrong and just play elsewhere if it matters to you that much. I'll be laying down the red carpets for your departure.

blissful vortex
#

i messaged aden

near halo
#

how do i apply a ban

grand geyser
marble mantleBOT
exotic forge
#

76561198401163139 applying my ban

grand geyser
exotic forge
#

scripting lol

exotic forge
#

so who can I talk to?

misty scroll
exotic forge
#

Why did I even get banned for scripting in the first place?

misty scroll
#

Because you are scripting, we do not allow scripters on the server.

exotic forge
#

No I'm not at all

misty scroll
exotic forge
#

Is there any proof that I was scripting?

#

lmao

#

such bs

near halo
#

we are never associated nor portray we are them

misty scroll
exotic forge
#

The whole thing is that there is no proof...

#

this is literally impossible

echo venture
misty scroll
exotic forge
#

Still this is what happened clearly

#

I have over a thousand hours on your servers

#

I dont see the point

misty scroll
#

Had I made a mistake or had there been a misunderstanding I would have unbanned you, but that is not the case here.
Hours do not matter, what matters is that you have been scripting / involved in scripting and will not be allowed on the server.

exotic forge
#

I have not

#

There must be a mistake in your system then haha

near halo
#

pls pls i love these server but i cant do anything i keep getting killed by cheaters and and i have reported them 4 times now and nothing is being done

misty scroll
near halo
#

clearly not

#

if thay have not been banned

misty scroll
#

Which server and what was the ticket number?

balmy cypress
#

Make sure you use /ticket add and not F7 @near halo

neat basin
#

I was just banned for racism on the rustoria 5x no bps us and I didn’t even say anything

near halo
#

i have been uiseing f7

neat basin
#

Someone help me

misty scroll
misty scroll
dusky cosmos
#

@mellow tundra my team mate responded to you in chat last night then u went offline

neat basin
#

@misty scroll 76561199071174748

near halo
#

@echo venture that was on release. after rivals reached out we changed it. gotta start somewhere. also are you integrating ticket system to discord? or using a cp. was looking into a bot that could direct tickets from a remote cp to discord then back to cp

vocal loom
#

ive been banned for being toxic?#

misty scroll
neat basin
#

Ok

misty scroll
neat basin
#

Thx

misty scroll
vocal loom
#

76561198113563133

near halo
#

OK I have reported him to u

misty scroll
vocal loom
#

thanks!

near halo
#

how to get verified plz its allways fail

torn sky
#

!rewards

marble mantleBOT
#

Hey, @torn sky

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

torn sky
#

@near halo 👆🏻

little mesa
#

76561198328906441
could you please reset my accuracy for ak on recoil trainingon your Training grounds server, i literally sprayed like 200 bullets to check the accuracy difference with holo and lasersight and then it said i have 100% recoil control. Its annoying because now I cant see if i improved.
I know it sounds weird and makes me seem like a scripter, but I can tell you there is a bug of some sort that does that. Pls look into it.

hazy bobcat
#

yo

#

are u guys ever going to fix the trio lag

#

like actually

#

u guys goota fix it

#

its annoying bro

#

everyone is sliding

near halo
#

76561198840893746 i got banned for scripting by sicario him and aden said 90 days on base invaders but im not sure i have never scripted but i can admit i did download them but they where never used ingame but i got told its because i had them on my computer im not sure when im gonna get unbanned on ur servers its just too let me know thanks.

neat condor
#

do we report hackers here

marble mantleBOT
#

Hey, @neat condor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

austere chasm
#

/ticket

proper scaffold
proper scaffold
# austere chasm /ticket

you have use the command in-game and include name of the rulebreaker(s) and what they did/are doing

near halo
#

?steamid @wind cave

marble mantleBOT
eternal lichen
#

is it bannable if my bro hops on for an 1hour or two and plays and i kick someone from my team then when he dips i invite the guuy i kicked back?

#

Staff

#

....?

high locust
#

I bought VIP on the 7th, ive had no issues. but suddenly I am sitting in queue.

eternal lichen
#

are all the staff just afk rn?

hazy vortex
#

FUCKING TAKE DOWN THE SERVER OR DO SOMETHING ABOUT THE PING WTF IS THIS SHIT

#

WE ARE GETTING RAIDED WITH 1.5k PING

willow tendon
willow tendon
hazy vortex
#

EU Main

#

and now I accidentally closed my game from frustration so I have to wait in queue

#

I doubt the staff will do anything as usual, and just call it "vanilla" and move on as always

red jungle
#

samur

#

just bag me

#

i'll smack all of them for u

red jungle
#

all you gotta do is bag me

#

i'll 360 noscope all of them

hazy vortex
#

@willow tendon So if it's against the rules, what will happen? I get my base back, or no? If not I am not playing on this shit anymore

willow tendon
red jungle
#

@willow tendon

#

boii if u don't shutup i'll 360 no scope u as well

hazy vortex
brisk bluff
#

@red jungle please do not be rude to staff members : )

willow tendon
hazy vortex
#

Ok, I am not playing on this laggy server anymore

eternal lichen
#

why do the staff suck so much

#

10x us hella spammers not staff there to do anything

#

staff = bad

minor topaz
#

yes that will encourage them to help you wont it...

eternal lichen
#

i mean they shouldn't need encouragement to stop people from spamming for like 5mins straight

minor topaz
#

how much did you pay to play on this server?

#

i've been an admin mate, in aint easy..

different circumstances maybe because my server was free and no donator kits or nothing.

theres more to your life then keeping all the kids in a rust server happy.

#

i take the kids back i dont know you

minor topaz
#

10 minutes and you've got a response.. you dont even get that sort of service from BT or Virgin..

I'd say they're alright these bunch 🙂

chrome vigil
#

Me and my buddy were just ban for exceeding team limit of 3 but there was only two of us <@&778754292478771201>

minor topaz
#

me and my duo.. well that makes 3 no? 😅

chrome vigil
#

no i meaant like me and my buddy thats a duo two iss a duo even if it was that then it would not be exceeding it would be 3

minor topaz
#

im sorry bro, im on a bit of a wind up tonight, pay no attention to me 🙂

#

dude wtf kind of resolution are you playing?!

#

that looked Nasty..

willow tendon
chrome vigil
#

76561198093240870

#

You can check my base theres two bags and you can check how many people were on my team and there was only two

#

...

timid hollow
#

76561198828699306
Came in today using nordvpn, got instabanned

#

Any update on my ticket?

willow tendon
chrome vigil
#

Thank you sir

willow tendon
vestal lake
#

yo can i talk to an admin about people who just ddosed me and my team

barren temple
#

Who can I contact to discuss a ban appeal

median adder
#

this steam id can't access the server: 76561199012933995

grave mango
#

!steamid

marble mantleBOT
shy kayak
#

76561198976061891

glad spire
#

76561198243616470

unreal juniper
#

76561198939205813

tiny furnace
#

76561198043337833

willow tendon
#

An <@&274971100184576010> will be with you soon.

surreal zephyr
#

cargo despawned while i was on it zues 5x

charred wren
#

Rustoria us main is laggging or pinging for eu

spring sundial
#

76561199012677086

sour dragon
#

Hey I just got banned 76561198393140292, is there anyway I can appeal it, the ban was total bs

shy kayak
#

same with me

sour dragon
#

Some dude said I was cheating bc I fell off of train yard and took no damage

#

Servers lagging like shit and rubber banded me back before I hti the ground

#

and I didnt take anything

lyric fiber
#

who may I contact if on my staff application i put the wrong server on it?

soft basin
#

can i have an <@&274971100184576010> help me with somthing

finite sparrow
#

where do i report a cheater

warped kraken
#

/ticket ingame

tawdry bridge
#

when will there be more vip roles to buy on the server

magic drift
#

is there a way to report someone on this discord?

zealous kettle
#

@balmy cypress @sharp wolf

strange forge
#

are alliences with other groups fine if it goes over 3 ppl on a trio server

torn sky
dull falcon
#

how do i verify?

warped kraken
marble mantleBOT
#

Hey, @dull falcon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

hasty grove
#

<@&274971100184576010> <@&415898423460626432>

#

how did i get a 5 day ban for teaming when i was not on last night

mellow tundra
#

Could you send your steam id Galaxy?

hasty grove
#

yeah

mellow tundra
#

@near halo have some respect, mans tryna get support

mellow tundra
#

you were banned by @void condor

hasty grove
#

idek who that is

#

i was alseep and i was banned

mellow tundra
#

one of the founders of rustoria

hasty grove
#

so idk why

mellow tundra
#

wait until he's online then he should be able to assist you

hasty grove
#

mf how i get banned when im not playing lmao

worldly jetty
#

There is a kid ban evading in the rustoria 10x

#

@mellow tundra

shut bridge
marble mantleBOT
#

Hey, @worldly jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hazy bobcat
#

plz

#

fix ur

#

fucking laggy server

#

istg

mellow tundra
#

which server?

hazy bobcat
#

it seems like u admins dont give one fuck about ur server

#

trio 5x

mellow tundra
#

will look into it now, thanks

hazy bobcat
#

thanks aden

#

holy crap

hasty grove
#

@hazy bobcat maybe fix ur internet

lucid wraith
#

how do i use the /remove command for a wall i get the pop up thing in the corner and the time but how do i make it break it

#

help plz

grave mango
#

left click

thorny ginkgo
#

kick afks plz

#

50 person queue and half of lobby is afk

hazy bobcat
#

galaxy u fucking dumbass

#

half of the server is complainging

#

plz

ocean karma
#

Goons clan is Teaming

#

On trio 5x no BPS

hasty grove
#

SNITCH

ocean karma
#

idc stop fucking teaming.

hasty grove
#

im not with them ur just a snitch

sweet matrix
ocean karma
#

k

hazy bobcat
#

galaxy

#

i can tell ur a new gen

#

and ur shit at rust

austere robin
#

/ticket

#

where do I make a ban appeal

little prism
#

i nedd help

austere robin
#

same

#

I need to appeal a false ban

novel spade
#

i need a lot of help

#

fast

signal nymph
#

/ticket

void condor
signal nymph
#

i sent a ticket in game <@&274971100184576010>

#

????

#

hello admins?

sharp peak
#

/ticket

ocean karma
#

yeah idk

#

same

signal nymph
#

i did

#

i sent a ticket number 401

sharp peak
#

/report

marble mantleBOT
#

Hey, @sharp peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

Admins look at tickets as fast as they can. They have multiple servers with hundreds of tickets to go through. They will get to all of yours as soon as they can 🙂

signal nymph
#

how do i know when they see mine

near halo
fallen belfry
#

how was i banned for racism

#

name is Bob is scripting

#

plz tell me how i was banned

ornate wigeon
hasty grove
#

My friend with 10 k hours was banned from Andy’s for scripting even this he dosent @short flicker

#

I was never on when I was banned

#

So I’m mad confused

void condor
# hasty grove So I’m mad confused

Hey Galaxy, you were banned for exceeding the limits of the clans in game. You had 5 members of your own clan and were allying/teaming with the clan next door to you AVA. I've already spoken to your other clan mates and they understood the reasoning and were told they're unbanned next wipe just as yourself are as well

teal walrus
#

/report

marble mantleBOT
#

Hey, @teal walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hasty grove
#

We can’t have neighbors ?

#

They have 300 hours as duo we teaching them, we never roam with them

void condor
# hasty grove We can’t have neighbors ?

You can have neighbours, but when you're straight up teaming with them & dming them "Can I put up samsites" and asking information and being extremely friendly with them. No as this is allying therefor if you read the /rules it does state this

hasty grove
#

Damn the whole server should be banned then

#

Bc every1 friendly

void condor
#

You were banned by @violet dagger

hasty grove
#

Anyways thx

void condor
# hasty grove Damn the whole server should be banned then

It's not just about being "Friendly" I literally spectated your team breaking the limit and not to mention numerous random solo's that were also in your base. I've given you a wipe ban as the first teaming offence is this. I also spoke to your friend for a good 10 minutes explaining what it was they did wrong and how to avoid it in the future

hasty grove
#

In my base ?????

#

Oh masowon he was suppose to join but I was asleep

#

My bad

#

Anyways thx

void condor
#

Just alone in your clan you had 4 members, your Ally/Team next door had 3 members. Just alone here you were breaking the rules of a max of 6. Then you had the solo players running around on top. I feel as though I've been extremely fair and given you the most information possible as well. Will see you next wipe, just don't let it happen again!

hasty grove
#

Ok

#

They just like me lol I’m famous

#

Gl bloody

#

Ima watch yt

void condor
#

By the looks of it your ban has nothing to do with "Reports" nor do we just ban people base off of "Reports" we will only ban people for the reason you're banned which is scripting. with solid proof, now speak with @violet dagger as he's the one that banned you and I can't help you with that ban

sharp wolf
#

i need to speak to my papa @void condor

blissful vortex
#

what the fuck is with your servers

sharp wolf
#

nothing

blissful vortex
#

rustoria 10x us no bps is lagging so hard

sharp wolf
#

there bomb as fuck

#

u cant do that

#

that is fake

blissful vortex
#

rustoria 10x mad laggy

void condor
teal walrus
#

he i was wondering if i could get support help here

zealous kettle
teal walrus
#

hey*

#

um i have some neighbors on my server and they just have said some rasist words and have a sign saying the n word

#

calling us all sorts of stuff

zealous kettle
teal walrus
#

ok well thanks, i did so just was curious if this would speed things up, thanks

void condor
#

You didn't mention the racist signs in the ticket

sharp wolf
#

gareth

#

can u drag me

#

we need to have a serious convo

void condor
#

I can't talk in voice right now, it's 5am and I've just woke up

sharp wolf
#

u can mute urself

void condor
#

Can I just open my dm and you tell me there, how about that

sharp wolf
#

ya

void condor
#

Go for it

muted flare
#

<@&274971100184576010>

hollow forge
#

10x laggin or what ?

#

eu

languid iron
#

<@&274971100184576010>

#

dragg ples

formal gazelle
#

WHAT

#

ban for what

languid iron
#

<@&274971100184576010>

near halo
#

eejits

languid iron
#

drag please

formal gazelle
#

<@&274971100184576010>

near halo
#

get sparked easily

formal gazelle
#

drag me

muted flare
#

/ticket

formal gazelle
#

/ticket

languid iron
#

<@&274971100184576010>

#

<@&274971100184576010>

formal gazelle
#

were banned

languid iron
#

<@&274971100184576010>

#

<@&274971100184576010>

mellow tundra
#

??????????????????????????????

languid iron
#

aden drag pls

mellow tundra
#

You've tagged us over 9 times

languid iron
#

sorry

mellow tundra
#

instead explain what you need help with

formal gazelle
#

we got banned

languid iron
#

i got banned for no reason

#

pls drag so i can explain

mellow tundra
#

so you think a good idea is spam tagging us?

languid iron
#

sorry

mellow tundra
#

so that would help you?

#

I need your steam id

languid iron
#

sorry my bad

#

i got annoyed

#

ok

mellow tundra
#

What was your ban reason?

languid iron
#

it says find another server???

mellow tundra
#

Right, speak to @void condor about your ban.

languid iron
#

is he even on

void condor
#

You won't be unbanned, there's no appeal. Have a good day

languid iron
#

what?

muted flare
#

aden there was a hacker is there anything u can do?

languid iron
#

wtf

mellow tundra
#

/ticket add in game please x3no!

languid iron
#

i just wanna play wtf man

muted flare
#

i did

languid iron
#

i have done nothing

formal gazelle
#

@void condor

#

Gues we made a mistake

languid iron
#

ffs bois u cant just ban me from my favourite server and ignore me

void condor
#

You came onto the server with the pure intention of causing performance issues, you're permanently banned. As the ban message states. Find another server

#

!mute 627833018022756372 Permbanned

marble mantleBOT
#

:ok_hand: muted Wubby#0852 (Permbanned)

formal gazelle
#

Nah we were boosting performance

void condor
#

!mute 479714054689259521 Permbanned

marble mantleBOT
#

:ok_hand: muted NoName_Suki#8453 (Permbanned)

near halo
#

Who is that stupid to try destroy for a server after he donated

muted flare
#

how did he destroy a server?

hollow forge
#

he is sorry

near halo
#

Na but trying to make it lag i think?

hollow forge
#

u gotta feel bad for him

muted flare
#

ddos?

hollow forge
#

hes crying

plucky swan
#

yo stitches

near halo
#

Saaah

plucky swan
#

stfu

#

jk

#

❤️

near halo
#

Ah its your friend?

plucky swan
#

who

near halo
#

That guy or?

plucky swan
#

??

dusk basalt
#

hey do you know if you can swap players in the solo duo trio server

near halo
#

Hes crying a river he has no irl freinds he has met everyone on the 10x he is sincerly sorry and would like a second chance please ❤️

hollow forge
#

why did i get muted

#

?

near halo
#

Why try to cause problems with the server if it his favorite? haha

#

Makes no sence.

#

l know he a idiot

#

give him a chance

#

ANd he got to pay the price.

oak dome
#

Hello, I was unfairly banned for scripting on your servers, I would greatly appreciate it if you would get back to me as soon as possibly, thank you in advance

#

Hello, I was unfairly banned for scripting on your servers, I would greatly appreciate it if you would get back to me as soon as possibly, thank you in advance

near halo
marble mantleBOT
dusk basalt
#

<@&274971100184576010> <@&415898423460626432> <@&692817764573773856> <@&274980199668645888> do you know if you have 3 full people in a solo duo trio server and you kick one you can invite another random?

boreal oxide
#

Damn my guy pinging the whole rainbow.

brisk bluff
#

why

near halo
#

yes golden but you cant invite that guy you kicked again i think.

#

Why did you ping everyone

sweet matrix
#

bruh

mellow tundra
dusk basalt
#

ok

mellow tundra
#

Please in the future, do not tag everyone...

torn sky
mellow tundra
#

Clear everything before inviting someone else^

near halo
mellow tundra
#

why are you impersonating sicario

#

with your discord tag

#

💤

oak dome
#

76561199075017040

#

sorry it took so long My pc crashed

carmine viper
#

is there an issue with EU main, I timed out and it no longer is showing in the server list.

mighty socket
#

!ticket

#

/ticket

#

how do i do it

marble mantleBOT
#

Hey, @mighty socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mighty socket
#

its about discord tho?

torn sky
#

about discord?

young basalt
#

<@&274971100184576010> Having trouble with hackers on rustoria 5x US, could use some help.

mighty socket
#

yea @short flicker addmited to scripting in a call w me

young basalt
#

I did

torn sky
mighty socket
#

tf u mean general

#

this is a support thing i need support in this guy getting banned

torn sky
#

feel free to do a /ticket ingame on it

rotund bay
#

/ticket

torn sky
#

ingame

elder cave
#

are dox threats bannable

shut bridge
elder cave
#

ok

coarse wing
#

i got banned for exeding group limit of three when i what it was i had him in my trap base

modern belfry
#

gualty is hard cheatin with bow hacks pls

shut bridge
marble mantleBOT
#

Hey, @modern belfry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mighty socket
#

guys ryanjd reaL NAME IS RYAN JAQUAVIAOS DIANTED THE 3RD

rotund bay
#

!rpeort

#

!report

marble mantleBOT
#

Hey, @rotund bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

coarse wing
#

i got banned for exceeding group limit of three when i what it was i had him in my trap base and i need to know how to get unbanned i lovet playing on that server ngl

torn sky
#

provide me your steamid @coarse wing

coarse wing
#

okay

zealous kettle
coarse wing
#

it is sb81deathrow or svedka

elder cave
#

in game

torn sky
marble mantleBOT
zealous kettle
elder cave
coarse wing
#

76561198880529630

zealous kettle
coarse wing
#

steam id

elder cave
#

should i provide his name

torn sky
#

i created a ban appeal for you @coarse wing an <@&274971100184576010> <@&415898423460626432> will be with you soon!

zealous kettle
coarse wing
#

thank you zune!

coral rapids
#

where can i file a ban appeal?

torn sky
marble mantleBOT
coral rapids
#

76561197960534115 I had NordVPN running when trying to connect to Rustoria servers and it banned me for hacking

ocean karma
#

i smell bullshit

shut bridge
#

@coral rapids i have made an ban appeal for you! an <@&274971100184576010> <@&415898423460626432> will be with you shortly!

modern belfry
#

yo theres a kid doxxing in chat

#

rustoria main

rotund bay
#

^

torn sky
#

do a /ticket on that pls and mention his name

modern belfry
#

bruh

#

why

torn sky
#

bruh because you are complaining about it and want us to punish him i believe?

#

feel free to make a /ticket ingame on that and wait for an admin to respond to it

rotund bay
#

2 bow cheaters running around

shut bridge
marble mantleBOT
#

Hey, @rotund bay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

torn sky
#

@rotund bay it has been multiple times by now... do a /ticket INGAME pls

young basalt
#

!report

marble mantleBOT
#

Hey, @young basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

viscid fern
#

/auth

marble mantleBOT
#

Hey, @viscid fern

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

earnest ingot
#

gg

#

mg hacker

near halo
marble mantleBOT
#

Hey, @earnest ingot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

strong bone
#

hey got banned for exceeding group limit i was playing all day need help i kicked teamate and invited new

dense zephyr
#

???

wicked tusk
#

there is teamers how can i get an an admin

severe hatch
marble mantleBOT
severe hatch
sweet matrix
severe hatch
strong bone
#

76561198312209118

severe hatch
sweet matrix
humble hornet
#

10 lagging again ...

coral rapids
#

do i have to message someone for my appeal? @shut bridge

mighty socket
#

doxxer on 10x

#

btw im saying its gabrial trying to help my friend its not actuallly gabiral

#

<@&274971100184576010>

#

us 10x

sweet matrix
humble hornet
ocean karma
#

i just got banned for teaming even tho i debagged everyone and killed them

#

great

#

<@&274971100184576010> <@&415898423460626432> yall on?

sweet matrix
#

No need to ping them

marble mantleBOT
sweet matrix
#

Also next time clear tc and code locks

pearl tangle
#

he did if i remember correctly

ocean karma
#

yeah i did

pearl tangle
#

oh wait

#

it was the code locks

ocean karma
#

yeah that prob

pearl tangle
#

because when i put them in i got kicked

sweet matrix
#

Your with him?

pearl tangle
#

yeah

ocean karma
#

76561199026311967

#

yes

pearl tangle
#

it was just us 2

ocean karma
#

i killed and debagged everyone else

#

they got off for the wipe

sweet matrix
#

Can you get your steam id as well

pearl tangle
#

both or just his?

ocean karma
#

76561199026311967 theres mine

sweet matrix
#

Both would be amazing

pearl tangle
#

alright let me grab mine right quick

sweet matrix
#

People forget code locks most often

ocean karma
#

ill just make a whole new base tbh

#

or nah

#

ill just clear codes when i get unbanned

pearl tangle
#

76561198175596399

#

steam ID

sweet matrix
#

Thanks give me a sec to make the appeal

severe hatch
humble hornet
#

can someone do anything with the lag on 10X?

sweet matrix
#

@ocean karma @pearl tangle I got the appeal made and a admin will pm or ping you guys I'm here when they get to your appeal.

sweet matrix
pearl tangle
#

thanks zinxy

ocean karma
#

^

sweet matrix
#

No problem

neat condor
#

MY VIP IS MESSED UP AGAIN

#

im in a que again

#

hello

#

/ticket

sweet matrix
neat condor
#

i hate that i have to message an admin every time i log in

#

is there a way to fix this so that i am not always messaging admin

#

getting rater annoying

sweet matrix
#

Are you sure it's the right server?

neat condor
#

.. bruh

severe hatch
neat condor
#

using client connet

sweet matrix
#

Not much I can do about vip other than refer you to someone who can

near halo
#

yo do yall have a practice server??

echo venture
ornate wigeon
dark radish
#

You can always make a /ticket in game to notify our admins

#

aswell as f7 the player!

ornate wigeon
#

i did both

#

just wanted to do all 3

dark radish
#

Then the most you can do at the moment is just wait for an admin to take a look

ornate wigeon
#

yep

dark radish
ocean karma
pearl tangle
humble hornet
#

3k ping :)))