#support

1 messages · Page 1309 of 1

shut bridge
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i'd say just report the clan, as the admins doesnt really discuss bans with other players.

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a min?

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No. i cant tell you when but not too long.

hasty grove
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ok thx

tough cobalt
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yo how do i tp to a friend who has the same name as another player

near halo
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mane these guys raiding us are all hacking

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one of them gpt banned mid fight for it lol

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can i get some help?

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@shut bridge

shut bridge
marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
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i have submitted a ticket

shut bridge
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Then an admin will look into it soon.

near halo
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thank you

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we dont get our stuff back tho right?

shut bridge
near halo
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all good thats fine

shut bridge
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Have a nice day! pepeheartoria

void condor
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@near halo What was the name of the player banned?

void condor
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Both unbanned @elder spire

elder spire
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thank

near halo
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@torn sky hey

raw imp
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need to speak with staff asap

near halo
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@void condor the name of the clan was meatmen

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dont remember the name but he got banned mid raid

void condor
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What server was it on?

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@near halo

near halo
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3x no BP

void condor
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Ah I see now, it was just a player that was banned unfortunately due to his vpn. They were unbanned shortly after

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So they weren't actually cheating, just an issue our side

near halo
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damn all good

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/ticket

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we kinda lost hope cause of that haha and gave up

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!report

marble mantleBOT
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Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
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wtf

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how am i meant to report if im banned

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😦

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please if any moderators can help, that would be great

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<@&274980199668645888>

near halo
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i found some random guy on the 10x no bps EU

dark radish
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yooo

near halo
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and apparently he was hacking

dark radish
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how can I help my dude

near halo
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i was playing with a hacker

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and i didnt know

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and now im banned 😦

dark radish
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No worries

shut bridge
marble mantleBOT
dark radish
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Click the link that Rusty here posted

near halo
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76561199075760179

dark radish
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alr thanks

near halo
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its sort of annoying cuz its not really my fault, if u guys understand :/

dark radish
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yeah i see what your saying

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well

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I put in an appeal for you

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an <@&274971100184576010> or <@&415898423460626432> will be with you soon

near halo
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alright where will i be talking to them?

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in dms or in what channel?

dark radish
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Dms or ping in support

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:)

near halo
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okay

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thank you 🙂

dark radish
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NP man!

whole mulch
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any admin on?

shut bridge
whole mulch
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emergency

shut bridge
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i might be able to help. what's up

whole mulch
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please check banger15 in rustoria small us

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he is flying lol

shut bridge
marble mantleBOT
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Hey, @whole mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

whole mulch
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legit flying around killing everyone

shut bridge
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This will be useful PepeOk

whole mulch
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but this is like right away

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hold up ill submit it for u right now

shut bridge
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Sure man!

whole mulch
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i just wanted immediate ban because he was legit flying lol

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speed hack and flying

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submitted but thanks for the immediate reply

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hello admin im sorry any reviews at?

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like his typing in chat

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lolol everyones calling out in chat please get rid of him his legit flying and speed hacking i got 5k hours im not tripping

near halo
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urm i havnt had a DM or a ping

wild badge
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why not banned cheater

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i reported 1weeks ago

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hello ?

grand geyser
thick vigil
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øhh im stuck in a wall at outpost

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can somebody help

grand geyser
thick vigil
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😦

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😫

near halo
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hey anybody know why its been an hour and i havnt had a response by a <@&274971100184576010> or <@&415898423460626432>

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😦

vague echo
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i didnt get a response for like 30hrs u just gotta wait

tough bane
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ladies, eu main is laggin like hell

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server offline

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its back

short bolt
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how do i change map in rtg

near halo
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legit quiestion: why do u guys have 19 servers when they r lagging, whats the point, keep 10 and thats it not like someone is playing eu 3x or fking 5x

elder spire
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plz

near halo
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teamers on 10x eu reported them multiple times but admins didnt give a shit i have proof of them teaming

tough bane
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gg pigking

elder spire
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what

wheat mist
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rashin federashin

dark radish
elder spire
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My friend used a VPN to switch nodes and that was it

dark radish
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erm

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ok

wild badge
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nobody reviewed to my ticket

dark radish
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I put in an appeal

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for you

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<@&274971100184576010> will be with you

wild badge
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cheater keep playing now

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hahaa

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i reported 1 weeks ago

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but nobody watched my tickets

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no reply to my ticketsd

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no reply to my dms

tough bane
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@elder spire

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!appeal

marble mantleBOT
dark radish
tough bane
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k

dark radish
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:)

wild badge
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1/15 ~ now not banned

tough bane
# dark radish :)

can you let know dev/admin team, that eu main is going nuts right now and is laggin like hell 😄

wild badge
#

pls review to my ticket

dark radish
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Ya I got you

worn socket
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fix that fucking shot

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lost a heli great

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kickd out

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wtf

elder spire
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@void condor

grand geyser
wanton barn
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admins aware of the lag on eu?

grand geyser
tribal sable
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admin

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eu long server gg

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laaaaag

tough bane
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yeah we know, eu main is laggin like shit right now

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like every server dies

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does

worn socket
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all server are lagging just chill guys watch some yt

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jesus xd

tough bane
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hello pyr3x

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😄

grand geyser
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Move to #general. We are aware of those issues in servers.

near halo
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some random guy was asking in 10x eu he said "ddos or what ? "

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he got muted for a day

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his name is easypeasy

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server was lagging

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cmodssaid they muted him because he said "imma ddos"

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??????

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bruh he asked if the server was getting ddosed

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pepega cmods

tribal sable
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ya I think so

smoky hedge
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im falling down my peekdowns, teleporting back 6+ times

tribal sable
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Still lag

near halo
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rip

smoky hedge
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i broke my legs 10+ times my friend says, all i see is i jump and i teleport back

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nice lag

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Eu main is lagging so hard

near halo
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ur stating the obvious

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all eu servers lagging

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go rant in general

wooden viper
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Us servers lagging too for me and my friend

near halo
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sounds like a you problem then coz no other natards complaining

smoky hedge
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any ETA on fix admins??

wooden viper
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nahh the whole server complaining about it

humble hornet
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i cant even wake up

smoky hedge
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same @humble hornet

humble hornet
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tf Rustoria?

smoky hedge
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admins whats ETA for fix??

hasty grove
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yo <@&415898423460626432>

humble hornet
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my body is spinning on the ground

hasty grove
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any1 think this look sus

humble hornet
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while i'm sleeping

hasty grove
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does this look sus at all?

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tripled me even half peaking

humble hornet
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is there any point playing rustoria anymore?

brittle gust
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I need help

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Vpn ban

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Pkay with hacker

wooden viper
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thanks to the servers lost all my loot

smoky hedge
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gg

river basalt
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Admin restart eu main

leaden gull
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<@&274971100184576010>

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<@&415898423460626432>

gritty lantern
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I got banned for exceeding group limit but i am in a group of 5 and havent roamed with more than 5 people. i gave people some free guns and they left but i havent used anything to my advantage.

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their was this clan who bagged alot of people in their base and said to take free loot, i took a bolt action and left so im not sure if its because of those guys having sleepiung bags from 30 ppl in their base but im not sure

leaden gull
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Plz

peak shell
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I need help
Vpn ban

gritty lantern
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I need help too

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Like 20 people got banned for exceeding group limit cuz these guys bagged the whole server in their base

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Looks like everyone that spawned in that base got banned

peak shell
worn socket
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just lost a full kit and full inventory of comps

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in outpost

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fucking waste of time playing here

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admin tell me what happened

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a gur from NR clan saw it aswell

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i got kickd for 7 min got in agian i was dead and ran back noo loot

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it havent been 30 min

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And lost a heli

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1 row scrap

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shitty ass server

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wasting my time

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@violet dagger @raven mist

woeful solar
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Mad

worn socket
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Any admin´s willing to help or?????????????????????????????

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?!?!?!?!?!?!?!?!?!?!?!?!?!?!!?

gritty lantern
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because people that dont have a base or anywhere to store loot go their so they dont lose anything

worn socket
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i think i know this game in and out

gritty lantern
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so if you are afk in outpost yoou get killed by the turrets

worn socket
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jesus fuck

gritty lantern
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bruh chill out lmao ill give u a kit

peak shell
worn socket
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dont need

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shit server

gritty lantern
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why complain about losing the kit then

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youd prob lose it anyway in pvp

willow tendon
gritty lantern
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we need help

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@willow tendon

worn socket
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u mad its not the kit, u got a brain i was recycling

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1 row scrap, almost 300 hq

willow tendon
gritty lantern
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i got banned for exceeding group limit

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idk why

worn socket
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u kiddihng me admin

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u help him

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after ive written

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first

gritty lantern
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i think cuz a clan bagged like 20 ppl in the base

worn socket
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jesus fucik

gritty lantern
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i wrote first acctualy

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scroll up

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ive bbeen waiting for an hour

willow tendon
worn socket
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lol

gritty lantern
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i got banned for exceeding group limit

willow tendon
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@gritty lantern

worn socket
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im just mad rn

willow tendon
worn socket
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read what i wrote

gritty lantern
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76561198880362224

willow tendon
worn socket
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fuck this im out

gritty lantern
willow tendon
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Happens on every server.

worn socket
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no

willow tendon
gritty lantern
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thanks

raven mist
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@gritty lantern contact @slate sleet regarding your ban :)

gritty lantern
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a clan bagged 20-30 people in their base and when i used it their was 20 people in the base i think maybe thats why

worn socket
gritty lantern
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we didnt roam or raid anyone tho

gritty lantern
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sit afk in outost

raven mist
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It does happen on every server pyr3x.

peak shell
near halo
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@raven mist have u seen the appeal that someone set for me?

peak shell
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Can you help me

near halo
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i apparently was playing with a hacker

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so i got banned

near halo
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i didnt know he was a hacker

worn socket
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was recycling

willow tendon
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Are server is faster as it’s a 10x

raven mist
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You need to contact @oak iron @near halo

near halo
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contact?

gritty lantern
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was it not your wifi that got u kicked?

raven mist
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You can pm him

near halo
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im banned from server for 4 days

raven mist
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Sokuto and pyrex , move to #general please.

brittle gust
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Vpn ban

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I need help

worn socket
near halo
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cuz i didnt know he was a hacker

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😦

worn socket
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kickd for 7min

willow tendon
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Like I said, nothing we can do. It’s just unfortunate.

raven mist
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Well you will need to contact @oak iron regarding your ban

near halo
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what can i do?

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its not my fault i was playing with a hackerf

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i didnt know

gritty lantern
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@slate sleet isnt online

raven mist
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Like i said.. you need to contact riven , since he is the one handling your ban

worn socket
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shit server

raven mist
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Andrew will be online soln sokuto

gritty lantern
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Okay thanks

raven mist
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One last warning pyr3x.

brittle gust
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Like I said, nothing we can do. It’s just unfortunate.
@willow tendon
Can make an appeal

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Vpn ban

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Thankx

worn socket
raven mist
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Unbanned @brittle gust

peak shell
willow tendon
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I’ll make you both appeals. @peak shell @past badge

raven mist
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Unbanned @past badge

past badge
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thank you

peak shell
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What about mine

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@raven mist

raven mist
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One min please

peak shell
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ok

raven mist
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Unbanned sir PES_SipRondo

peak shell
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Has the ban been lifted

raven mist
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Yes

peak shell
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thank you

elder spire
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My friend used a VPN to switch nodes and that was it

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@raven mist

sharp folio
leaden gull
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@raven mist

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I need help

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VPN baned

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Plz

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???

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@raven mist

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@willow tendon

gritty lantern
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@slate sleet still isnt online

elder spire
gritty lantern
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banned for exceeding group limit bbecause a clan bagged 30 people in their base, yesterday i seen alot of bans and it looks like everyone who had a bag in the base got banned including me.

idle summit
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yes i was in there too and i got banned

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i only went for free loot then got banned for breaking team limit

gritty lantern
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i didnt even take loot lol 1 guy just dropped me a bolt action thats about it

idle summit
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i got killed

raven mist
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@gritty lantern i already told you who to contact??

gritty lantern
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hes still not online

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is their anyone else i can contact to speed up the process cuz i need to get online

idle summit
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shenzyyy i made a ticket yesterday do you have an idea when it will be answered my base will have decayed and i would have lost everything

raven mist
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He will , he is the only one that handles your ban.. so no point to keep appealing your ban in here

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Ticket or ban appeal?

elder spire
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@raven mist

idle summit
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ban appeal

raven mist
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You need to contact @slate sleet aswell @idle summit

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Ill check pigking

near halo
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im honestly annoyed that i got banned for playing with a hacker

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and i didnt even know

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i just bought pvp+

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and i cant even use it

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nice

idle summit
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@raven mist do i just at him or pm?

raven mist
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Yes you can enty

idle summit
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ok thanks

raven mist
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@elder spire unbanned , give it 5 mins

near halo
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how is everyone else getting help from admins

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but me

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?

elder spire
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ok thank

raven mist
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Wdym enzo? I told you who to contact

near halo
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ye

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they arnt answering

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😦

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ive been waiting like 2hrs

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nearly 3

raven mist
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He will asap

near halo
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alr

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but do u guys understand why im annoyed 😦

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im not sure how im meant to know if hes hakcing or not

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as some ppl are good at the game

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and im new ish

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so i dont know what is what

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and i only just bought pvp+

raven mist
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Nothing we can do im afraid since he is the one handling your ban

near halo
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so the guy who u told me to contact

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is the guy who banned me

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?

raven mist
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Correct

near halo
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bruh

sharp folio
bronze birch
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got another hacker and enough video proof to imprison them ive made 5 seperate tickets please do something

loud viper
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Just got banned for hacking??? I Dont have hacks...Okay so i got vpn banned https://steamcommunity.com/id/Nuggsies/

tawny galleon
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@raven mist I got banned from vpn too, got a ticket open if you get time to look at it cheers. 76561198263251033

grand geyser
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@loud viper @tawny galleon @sharp folio I'll make an appeals for you all. An admin will soon review them. Be patient until.

sharp folio
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ok thank you

olive bane
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why doesnt rust plus wor kon the 3x server

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fuck i type too fast ignore spelling

grand geyser
olive bane
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ok cool like today or like a week or how long is soon

grand geyser
olive bane
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ok

sharp folio
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How can i know when i Unbanned

grand geyser
sharp folio
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okok

loud flare
#

KOBALT & JDM clan is teaming... more than 5 players <@&274971100184576010>

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literally rn... x10 EU no bps

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cross teamed our raid base

spark wasp
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Check ticket 675

loud flare
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they literally just cross teamed some counter raiders rn man

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WHERE IS THE STAFF MAN

dull parcel
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ban appeal

brisk bluff
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sorry its super early right now for me, please make a ticket in game using the /ticket add command an admin will check it out asap @loud flare

mortal ferry
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Can i get support i just got banned for literally no reason

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any admin? my friend keeps on getting 3 day ban cause apparently they keep on reporting him but that got us banned too now

odd drift
#

is the website a scam cause i got scammed

brisk bluff
odd drift
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i got the god thing on the donate website and it was before wipe and when i do /kit god or /kit pvp+ it doesnt work

brisk bluff
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/steamid @mortal ferry

dull parcel
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!ban appeal

balmy cypress
odd drift
#

help me

balmy cypress
odd drift
#

um k how tho

balmy cypress
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Right click your steam profile picture

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copy page url

odd drift
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kk

balmy cypress
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send me that link in DM's or post here

odd drift
#

alright

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i sent it to you

dull parcel
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yeh i got banned for teaming but my clan, cha, which had no more than the max limit were banned when we got given a base, i got killed 3 times before we even got the base but 9 clan gave us a base and then we got banned but there wasnt any teaming whatsoever

humble hornet
#

lagging again

versed mural
#

rustoria us main

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is down

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xDD

rich gust
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is that why i keep getting timed out from the queue for US Medium?

versed mural
#

After the admins don't want you complaining

gray cosmos
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pls fix the lag on the eu 10 no bps

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its so aids

olive bane
dull parcel
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@balmy cypress we just shouldnt have been banned because there wasnt any teaming, we got given a base that was it

gray cosmos
versed mural
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@olive bane all players have shit internet? stupid shut up

balmy cypress
dull parcel
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okay thanks

versed mural
#

@balmy cypress fuck the bans man, fix this trash server

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all days lag and drops

harsh wedge
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On EU Main its the same, me and my teammates all have 3000-9000 ping

humble hornet
#

8k :))

gray cosmos
harsh wedge
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oh now its 11k ping xd

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is there any way to fix this or do we just have to wait?

gray cosmos
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i mean they said yesterday they were "sorting " it

harsh wedge
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ok lol

versed mural
#

@echo venture xd

gray cosmos
sharp folio
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@balmy cypress hello, can you look lucky discord message?

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he talk to you

near halo
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YO 3X US NO BPS ISNT RESPONDING?

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its lagging

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cant wake up

loud flare
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how do we view our tickets?

grand geyser
#

@sharp folio You're unbanned.

near halo
#

<@&274971100184576010> <@&415898423460626432> sorry in advance for the pings, but US Long has been unplayable for like 5-10mins now. Insane amount of lag can't even open doors / boxes.

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its not my personal net, chat is also QQing about lag

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same with 3x no bps us

gray cosmos
#

is this lag even being sorted

sharp folio
#

@grand geyser thank~~

mighty granite
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<@&274971100184576010> <@&415898423460626432> sorry in advance for the pings, but EU MAIN has been unplayable for like 5-10mins now. Insane amount of lag can't even open doors / boxes.

gray cosmos
#

if not im finding a new server

near halo
#

stealer @mighty granite xD

balmy cypress
grand geyser
#

Guys, we are aware of situation, please be patient until it's resolved. There is no need of tagging roles.

quiet gate
#

@balmy cypress is it going to roll back

gray cosmos
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doesn't feel like it

near halo
#

LAG

mellow tundra
#

Looking into the lag

mighty granite
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Alright Sorry !

quiet gate
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@grand geyser is it going to roll back

balmy cypress
hollow valley
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@balmy cypress

near halo
#

U looking into the lag now ? Lagging for 24 hours

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10x looping us

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luke check 3x no bps us aswell

near halo
mighty granite
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is someone ddosing it or what is happening

true shoal
#

something is not working or hard ddooooos

gray cosmos
#

im still rubber banding more than a Ethiopian that has just found a mc donalds

near halo
#

we literally experience our stuff over and over

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like a replay

hollow valley
#

@balmy cypress I'd like you to take a look at your private messages

near halo
#

no pm messages

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10x froze

true shoal
#

reboot will not work?

blazing elk
#

why isn't it possible to fix such lags?

brisk bluff
#

the lag on the servers is being looked at right now, we experience a lot of network attacks daily.

near halo
#

stop complaing

candid spruce
#

zeus 5x is laggy af

near halo
#

they are trying there best

mighty granite
#

why not get ddos Protection

candid spruce
#

lol

near halo
#

its exspencisive...

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and hard asf to come by

brazen wave
#

i got 12 min ban?

mighty granite
#

they have the 1# and 2# server in Rust.

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wym expensive

near halo
#

the server 10X was froze

sand yoke
#

They probably already have ddos protection lets be honest

brisk bluff
#

we use top of the line servers to try to prevent these attacks. but sometimes people almost get through the protection we have.

near halo
#

bro it dosent matter if you have 1 and 2 serverd

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dosent mean you have money because you have a good server

mighty granite
#

yes they have money

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from vip

near halo
#

bro\

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let them do their thing\

wide oyster
#

would take you 2 seconds to check the server host and see they have ddos protection a long with the best standard (or one of the best standards in server providers)

near halo
#

and stop complaing

brisk bluff
#

money from vip goes right back into the servers to keep them up : )

near halo
#

ddos protection would cost more than triple monthly server costs 😂

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stop crying and just let them do work

#

faxs

wide oyster
#

not facts, stop talking out of your arse about something you know nothing about

near halo
#

ok link me rn

mighty granite
#

Eu main from 500 people and 100 que to 132 people

near halo
#

to a ddos protection for less than $300 that would handle their network

wide oyster
#

go look up OVH, its there current server provider, they already have ddos protection

grand geyser
#

Guys, if you don't need any assistance, move to #general.

near halo
#

ovh 😂

wide oyster
#

yeah sorry my bad

tame reef
#

i was banned for playing with a cheater but my friend whos banned isnt even banned

near halo
#

ovh doesn't include ddos protection

#

100%

#

I have 3 dedicated servers with them

brisk bluff
#

calm down everyone. you are all wonderful, please listen to rebudijs!!!!

near halo
#

bowling ball how heavy is your bowling ball?

marble mantleBOT
limber knot
tame reef
#

76561199112243670 @grand geyser

limber knot
#

anyone else getting this?

grand geyser
frank gorge
#

Admin pls get me out of the snow

keen hull
#

@limber knot same for me

frank gorge
#

us medium

versed mural
#

fix this shit trashs

frank gorge
#

lag prevents me from doing anything like healing or movin

red sun
#

Hallo, I just purchased a brand new rust account, and paid for VIP and tried to login but apparently it got banned for playing with a hacker 😮 Steam ID: 76561199123782122

tame reef
grand geyser
balmy cypress
near halo
#

They open that 500 pop server, but dont bought more good machine. U are here for only money from vip's ? Go bought more machine

red sun
#

thank you!

near halo
#

you sound like a 5 year old shut up you doughnut

candid spruce
#

and the server crashed

spark wasp
#

These tickets are wack I don't know if it's me or what but like I reply to a ticket and it doesn't show my message so I don't know if it actually replied or not

near halo
#

/ticket list shows u ur old messages

scenic escarp
#

im with dog and i assume i got banned as well so can i get my ban appealed as well?

near halo
#

send steam id

wary carbon
#

Guys the server is very laggy atm

smoky hedge
#

No shit xD

near halo
#

no shit sherlock

spark wasp
#

That's probably why it's not showing the messages

smoky hedge
#

400~~ people experiencing the same, no need to say it here

daring sun
#

@modern lion

near halo
#

why ping?

daring sun
#

i was told to pm him?

grand geyser
near halo
#

then pm him

smoky hedge
#

if u did pm him just wait for his answer

#

^^

scenic escarp
#

76561198986629962

daring sun
#

whys there a bunch of randos doing the admins and chat mods jobs

grand geyser
scenic escarp
#

kk

spark wasp
#

Delete ticket 690

#

I made it and it's not showing my replys to delete it

grand geyser
scenic escarp
#

yeah

#

but he isnt a hacker

#

he isnt EAC banned

tame reef
#

he got a "temporary eac cooldown"

grand geyser
tame reef
#

hes not banned for cheating eac just put him on a 3 day cooldown from playing rust and we get banned for the same bullshit

daring sun
#

"Game suspensions are applied when a player is being disruptive to other players in-game. Unlike a VAC or Game Ban, a Game Suspension will expire after a period of time."

near halo
#

where do we request donator role?

halcyon dove
#

WHY BAN ME

#

dude

#

<@&274971100184576010>

grand geyser
halcyon dove
#

@mellow tundra @raven mist @violet dagger

mellow tundra
#

need your steam id

mellow tundra
#

should bee the same with vanilla

#

just need to verify

halcyon dove
#

wait

near halo
#

?verify

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

near halo
#

ah nice

#

ty boys

halcyon dove
#

this is my steam id

mellow tundra
#

your teammate was gamebanned

halcyon dove
#

no

#

look

#

three day

raven mist
#

@tawny galleon contact @balmy cypress regarding your ban

daring sun
#

im in the same boat god

#

waiting for ignite

halcyon dove
#

Please lift the ban

rotund raft
#

they cant lift eac bans

viscid helm
#

10x lag is so aids

plush carbon
#

admin

daring sun
#

spooncigs hes not asking to lift the eac hes asking to lift the server ban cuz his friend wasnt cheating

plush carbon
#

unband me bro

halcyon dove
#

where is luke

rotund raft
#

Why would he get a eac temp ban then?

raven mist
#

@muted venture contact @balmy cypress regarding your ban sir.

daring sun
#

"Game suspensions are applied when a player is being disruptive to other players in-game. Unlike a VAC or Game Ban, a Game Suspension will expire after a period of time."

#

i got the same thing wasnt cheating

rotund raft
#

What are you possibly doing to be disruptive in rust?

halcyon dove
#

wtf

#

why

#

we are not use hacker

#

HACK

weary compass
#

Where do i message to report a cheater

grand geyser
marble mantleBOT
#

Hey, @weary compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

rotund raft
#

do /ticket add in game

halcyon dove
#

It's just a test

brisk bluff
#

@mortal ferry please contact @balmy cypress about your groups ban

weary compass
#

cheers

halcyon dove
#

@mortal ferry

#

where is luke

raven mist
#

@tame reef contact @modern lion regarding your ban.

halcyon dove
#

@mellow tundra luke call Let's find you

balmy cypress
halcyon dove
#

akk speak with you

balmy cypress
#

If you are banned and in 111's group, please message @mellow tundra

halcyon dove
#

but

#

where is he

balmy cypress
#

Send him a DM and he will try to reply when he is available

raven mist
#

@river idol contact @balmy cypress regarding your ban

halcyon dove
#

@mellow tundra

#

hello

river idol
#

@balmy cypress i dmed you

candid spruce
#

why is the us 5x zeus not up?

halcyon dove
#

Why didn't Aden reply

candid spruce
#

nvm

daring sun
#

restart i think

candid spruce
#

it jsut got back up

#

but toook like 5 mins

daring sun
#

sometimes they take a little longer

minor tangle
#

Yehhhh maybe restart 10x no bp eu

torn sky
#

US servers are scheduled restarting @candid spruce

graceful ember
#

help, I vpn ban

#

76561198249468032

candid spruce
#

ookay

graceful ember
#

I was in the mid of ocean before restart

#

please

torn sky
torn sky
hazy vortex
#

EU Main is laggy

torn sky
#

Looking into it

graceful ember
#

@torn sky I mean I got banned after the restart

torn sky
#

What does it say?

graceful ember
#

says playing with hacker

torn sky
#

Ok

graceful ember
#

vpn ban I guess

#

Thanks

torn sky
#

Made an appeal my guy

graceful ember
#

Who should I dm

torn sky
#

None yet. I will wait for a response

graceful ember
#

ok~

gritty lantern
#

bruh ive been waiting on this andrew guy for 3 hours

grand geyser
gritty lantern
#

what time zone is he?

idle summit
#

ive also been waiting a day sokuto

#

i got falsely banned

steel wagon
#

3X US has been lagging hard for me since yesterday, my internet is running perfectly with 5 ping but the server is unplayable

gritty lantern
#

I need to finish controlling the server 😦

near halo
#

10x EU HAS BEEN LAGGING FOR LIKE A WEEK STRAIGHT

#

AND IS MEGA LAGGING ATM

#

FIX10XORRIOT

gritty lantern
#

was solo and got 160 rockets in first 4 hrs of wipe

obtuse gazelle
near halo
#

Fix the server lag and lower the pop cap, server is not capable of handling over 450 players clearly. (EU MAIN)

#

Who asked sokuto

gritty lantern
#

lol people still use that ?

near halo
#

this is support channel, not boost ur own ego channel

#

go suck urself off somewhere else

gritty lantern
#

mm

near halo
#

anime pfp lookin ass

smoky hedge
smoky hedge
balmy cypress
smoky hedge
#

oki

graceful ember
#

@balmy cypress 76561198249468032 vpn ban

#

says play with hacker in game

idle summit
#

luke pls can you check my ban i shouldnt have been banned and ive been waiting for 1 day

balmy cypress
graceful ember
#

thanks

balmy cypress
near halo
#

Hello??¿¿

idle summit
#

he isnt on

#

ive messaged and no reply

near halo
#

Me and my frind banned with "Hackers" @shut siren

shut siren
#

Im fixing to change my name KEK

#

You want @balmy cypress

near halo
#

@balmy cypress

grand geyser
near halo
#

<@&274971100184576010>

marble mantleBOT
grand geyser
#

Also, provide your friends steamid

near halo
#

This is my profile

#

76561198803976726

grand geyser
#

And your friends steamid?

near halo
mystic crest
#

how does vip work

tepid breach
#

@violet dagger please open your dm's

mystic crest
#

is it ten 10 pound for life or montly

grand geyser
sharp crater
#

Dont get it @mystic crest its 10 pound for the month but its dog shit server xD

near halo
mystic crest
grand geyser
near halo
median adder
#

hello, this steam id can't acess the server

#

76561199012933995

grand geyser
#

And I would suggest you don't advertise any servers. @mystic crest @sharp crater

grand geyser
mystic crest
#

im asking for other good servers bruh

torn sky
#

You can ask that somewhere else

grand geyser
median adder
near halo
#

can i please have another admin to talk to? ive been waiting 5 hours for the moderator to reply and he still hasnt and i keep seeing other ppl in the support getting unbanned

hazy vortex
#

Got timed out again ???

deep spade
#

how long eu main offline?

idle summit
#

ive been waiting a day for andrew

median adder
#

just second . let me asking this acount owner .

violet dagger
tepid breach
#

Sicario

near halo
#

dude i just spent money on this stupid server

tepid breach
#

please reply your dm's

near halo
#

i cba

tepid breach
#

@violet dagger

grand geyser
near halo
#

i got banned for playing with some random

#

who apparently was hacking

#

great

#

Imagine servers lagging for 72 hours from now. That no the end guys

#

Go out Enzo next time dont play with hacker

balmy cypress
near halo
#

@balmy cypress ive dmd him 5 hrs nearly 6 hrs ago

#

no response

median adder
near halo
#

Oh @balmy cypress U easy deban those guys ? That why AFK clan and 666 calling EVERY wipe one cheater, and they got never banned even that cheater got gameban (i already report and receive confirmation message by eac)

tepid breach
#

@violet dagger please :(((

torn sky
near halo
#

@balmy cypress ive also just spent money on the server and this is what happens??? If there was a refund as an option i would

cedar rover
#

hi
i need help
vpn banned

grand geyser
grand geyser
marble mantleBOT
near halo
#

Those guys donating/bought vip and get covered by admins even friend in clan get ban, woaw.

violet dagger
#

@tepid breach You're permanently banned on our servers

tepid breach
#

Ugh I know....

near halo
#

rip

tepid breach
#

Can you please open dm's

balmy cypress
balmy cypress
balmy cypress
idle summit
#

luke how come we have to wait for certain people i was playing 8-9 hours yesterday then i get banned for teaming when i wasnt now i have lost all of my stuff?

cedar rover
#

76561199079738192

near halo
#

@balmy cypress i did play with the hacker, but the thing is, it was just a random who picked me up after killing me. I then asked to team

cedar rover
#

@marble mantle 76561199079738192

balmy cypress
cedar rover
#

hi
i need help
vpn banned

tepid breach
#

@balmy cypress yesterday you told me to contact Sicario if im still banned. I was on my other discord because I cant verify phone on the other discord so I have to use this one to use rustoria discord

cedar rover
#

76561199079738192

grand geyser
violet dagger
#

coolguy101 Today at 4:39 PM
Ugh I know....

near halo
#

when im unbanned, do i get to keep the days ive been banned for with my pvp+ kit i payed for?

tepid breach
#

Okay but Luke you told me yesterday that I would be able to join on a new account

#

Is that still the case? Or no

violet dagger
#

No

tepid breach
#

:/

near halo
#

ur have u guys just scammed me for 12.49?

timid hollow
#

Hey my friend just got banned by connecting to server

violet dagger
timid hollow
#

He was just using a proxy server becaise his internet was bad

grand geyser
marble mantleBOT
timid hollow
#

US main

tepid breach
#

Whats the point of using support if every admin tells me a different story about my ban..... this makes 0 sense tbh. I dont get how this support channel is so unorganized and how when I contact 1 admin I get a different story than when I contact a different admin. Makes no sense

near halo
# violet dagger What do you mean?

i got banned for playing with a hacker and i didnt know he was a hacker, i just bought the pvp+ kit and then now im banned cuz of something out of my control as im not some genius that knows the different between hacks and being good at the game as im new to the game. Also the kit is only for 30 days meaning that if im banned for the 5 days that i am, im loosing days to use my kit

#

its kinda stupid

#

i just wanna have fun and i cant cuz i was nice and i teamed with a random

#

just what i wanted

violet dagger
#

i didnt know he was a hacker,
We ban the clan for associated because after all you were playing with him, it is your responsibility to play with players you trust and know is not cheating. So is it stupid? No.

Enzo the APEToday at 4:37 PM
@Luke ive dmd him 5 hrs nearly 6 hrs ago
You have to be more patient then this as we have our own lifes and Riven is currently asleep. He is from the US and it is currently 8-11am over there.

snow mason
#

76561198193681065 Is my steam id

#

I got banned for exceeding group limit

near halo
snow mason
#

but theres only 2 of us online?

grand geyser
snow mason
#

Thank you sir

#

im just very confused xD

violet dagger
#

@snow mason You're banned for teaming with JDM

#

exceeding the 5 limit

#

you'll be unbanned next wipe

snow mason
#

We wernt teaming? they asked for help and 2 of us that were online went and helped? i didnt know that even classed a teaming sir?

violet dagger
#

Well offline and online members count. Therefore you were ~7 people in total

snow mason
#

sorry if i got this mistaken but im a bit confused as to how that works we didnt join their clan nor did we know that offline member counts because at the time there was 4 of us and i was unaware that this would break the rules of the server

#

very sorry that it has but i really had no idea offline member count when going to help

#

im sorry sicario but isnt that a little unfair on us due to the fact we had 0 idea that having offline members would mean we exceed the group limit when we was defending with only 4 people online?

#

or help defending even*

median adder
#

hi , admin . my frends id has been banned : 76561199012933995

grand geyser
grand geyser
snow mason
#

gonna be honest thats bs sir, but is what is it

#

is

#

i never heard of having offline members still counts to exceeding group limit but its cool ❤️

grand geyser
#

It's really not if you fully read our rules you won't be getting any problems in future. I can promise you that. Have a nice day!

snow mason
#

take care

tough bane
#

Short question: What happens if i am in a group with a clan because they live directly next to me and i am just in their team so we do not shoot at each other 😄 ( not auth on any of their baseparts) and they get banned?

static lichen
#

were being attacked by a hacker everyone in the server knows he is hacking but isnt banned help!

static lichen
#

already have he is just bullying us

median adder
timid hollow
#

Hey unban request

#

Disconnected: Banned: Entity spam.
76561198828699306

#

Randomly got banned connecting to server

grand geyser
near halo
#

is us long coming back online anytime soon?

#

all other servers seem to be back up except that one

cosmic kindle
near halo
#

yea I get that but #announcements says the upgrade was already complete a few mins later

#

nvm ryan just posted they're working on it 💪

obtuse gazelle
#

<@&274971100184576010>

#

VPN ban pls check

tribal grove
#

rustoria eu long. not been fixed for a it still lags

marsh elbow
#

hey mods is in-siding ban able?

frosty cloak
loud flare
#

<@&274971100184576010> hoemad is just blatantly cheating... x10 no bp eu

#

literally the entire clan is fucking cheating cmon staff

#

please

marble mantleBOT
#

Hey, @loud flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

loud flare
#

BRUH FUCK ME SPECTATE HIM

#

look at this shit

near halo
#

thats the fastest way to get someone banned

loud flare
#

I alreadz did

near halo
green belfry
#

us medium wont work

static lichen
#

lul we got banned for attacking his base with more than 8 even tho he asked us to attack him asked all the clans to fight him at once xD

sturdy island
#

10x is lagging sooo hard and ppl getting disconnected

marsh elbow
#

teaming both tried to raid my clan

#

they was in the same mini

frosty cloak
#

10x eu no bps there is a clan of 5 and a clan of 2

grand geyser
#

@frosty cloak @marsh elbow Please do /ticket in-game.

trail nymph
#

lmao

#

lmao

#

hacker server?

#

lmao

zealous kettle
# trail nymph

That's just a Rust bug, doesn't mean they are hacking.

near halo
#

wtf is this

zealous kettle
near halo
#

10x

#

eu

zealous kettle
#

Alright, give me a sec

near halo
#

every time i type i have to wait 30 seconds

trail nymph
#

i know

#

i know

#

i have video

#

wait

fallow kindle
#

i dont have the boost reward but im boosting

zealous kettle
fallow kindle
#

no in rustoria link it says im not??

zealous kettle
fallow kindle
#

ok

grizzled hatch
#

io @echo venture

#

im stuck in outpost when i tpd over

#

tpd me into a wall

#

with all my stuff

#

@mellow tundra @balmy cypress @misty scroll @violet dagger @echo venture

#

nvm

#

got out

zealous kettle
#

What server?

grizzled hatch
#

i got out

#

nvm

zealous kettle
#

Ye, but we would like to prevent that from happening in the future.

grizzled hatch
#

rustoria 10cx

#

10x

#

eu

zealous kettle
#

Ty

fallow kindle
#

through**

#

can anyone help me i boosted discord and i cant get my rewards??

grand geyser
fallow kindle
#

yea

zealous kettle
fallow kindle
#

yea

zealous kettle
loud flare
#

<@&274971100184576010> bro I told you guys 10x the fucking hoemad clan is cheating

#

like

#

are you doing nothing about this?!

marble mantleBOT
#

Hey, @loud flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

quasi canopy
#

im stuck in the wall anyway to get out?

loud flare
#

,_, I did bruh

quasi canopy
#

<@&274971100184576010> is there a way to get unstuck or do i lose my stuff 😦

zealous kettle
quasi canopy
#

i was trying to hide in oil rig and i cant get out now

zealous kettle
quasi canopy
#

hmm, is there anyway without f1 kill?

zealous kettle
#

Give them to a friend

quasi canopy
#

i dont have friends im solo

zealous kettle
# quasi canopy i dont have friends im solo

Well admins don't interfere with gameplay, and you getting yourself stuck on oilrig isn't a server side bug so feel free to F7 report the bug straight to FacePunch but an admin will not be able to help you retrieve your items/get you unstuck.

thick cove
#

ok

#

i boosted this discord

#

how do i get

#

vip

#

the kit

#

for boosting

zealous kettle
#

Have you done /auth yet?

#

in-game

thick cove
#

not yet

thick cove
#

but how will they know it sme even

#

lmfao

stray compass
#

when does us 5x trio wipe

thick cove
#

ah wait

#

nvm

#

iodne

zealous kettle
near halo
#

How long does it take for admin to join support channel?

zealous kettle
near halo
#

Alright I’ll dm you

marble tangle
#

how long does it take for a ticket to be looked at

grand geyser
stray compass
#

im banned off

#

rustoria us trio

#

wtf

#

for exideding group limet

grand geyser
#

And for what reason?

#

Oh

#

So you wanna appeal your ban?

stray compass
#

it just wiped

#

please

grand geyser
#

!steamid @stray compass

marble mantleBOT
stray compass
#

76561198202496368

#

hopefully its fast because it just wiped

real wolf
#

You'll be unbanned in 2 hours

stray compass
#

ik but were gonna be behind by quite abit

grand geyser
#

As Chunky said that you will be unbanned in 2 hours, meaning that ban is justified.

stray compass
#

kinda dumb but what ever

near halo
#

( 76561198844304645 )I was talking to spoofy and i got banned on rustoria zeus 5x for posting a phone number in chat, I genuinely had 0 idea that that was a rule. Anyway i can get unbanned? He mentioned that it is a form of doxing. Definitely was not trying to do anything malicious and my friend and i were just messing around in chat. hopefully that is not a perma ban?

grand geyser
near halo
#

awesome thanks man

#

❤️

fallow loom
#

guys /remove isnt working for me

gray cosmos
#

eu10x down ?

valid kraken
#

10x down?

nocturne minnow
#

yup

valid kraken
#

ok is it just a restart

gritty lantern
#

fuck im layin gin the open with 50 rocket

valid kraken
gritty lantern
#

bruhjhh