#support

1 messages · Page 1304 of 1

gilded root
#

Thats dumb that can be abused

torn sky
#

who is in your team @dim talon

dim talon
#

no one at the moment

torn sky
gilded root
#

Zune what if a man says here imma give u TC codes and we get ban?

#

how that fair

#

idk that was just out of ordinary lmfao

dim talon
#

i was just giving him tc because i was downed and i gave it to him since i had no way of getting back

torn sky
gilded root
#

ya its 1 x 1

torn sky
#

anyways you have been a solo @dim talon ?

dim talon
#

on this wipe yes

gilded root
#

zune wait wtf

#

why am i banned for 3 days

dim talon
#

but i have friends joining later

torn sky
#

do me a favour and stop connecting to the server rn

gilded root
#

ok i stop

torn sky
#

you won't be able to hop on it

dim talon
#

for how long

torn sky
#

i will have to make an appeal for all of you. afterwards an admin will have a look into it

undone otter
#

bro wtf

nimble gyro
#

yo wtf

dim talon
#

bruh

undone otter
#

I got banned for 3 days

warm zodiac
#

@echo venture

#

You available?

undone otter
#

for team thing

nimble gyro
#

i got banned as well

#

stupidest thing

undone otter
#

same as me and wind

nimble gyro
#

ever

torn sky
#

since it is an autoban you will be banned until the next wipe unless you get unbanned

undone otter
#

and milker man

#

and some random

dim talon
#

wtf

torn sky
#

chill bois

nimble gyro
#

BRUh

undone otter
#

bro

nimble gyro
#

wdym chill

#

homie

#

its a bug

dim talon
#

LMAO

undone otter
#

we were doing good af

nimble gyro
#

that is the stupidest shit

torn sky
#

STOP

nimble gyro
#

there is no damn way im waiting till next wipe

dim talon
#

fix ya server dont tell us to chill

torn sky
#

i am aware

undone otter
#

yeah tf

torn sky
#

you guys want to stay banned or help me making your appeals?

gilded root
#

help

nimble gyro
#

you wanna fix ur serveR?

warm zodiac
#

@echo venture Whenever you are available i need your help please.

dim talon
#

lmao your gonna black mail us now

undone otter
#

servo aint our teammate

#

so

#

ye

torn sky
#

nothing has to be fixed on there. pretty easy rules

dim talon
#

aight bud idk about wind and milker man but im done with this server

gilded root
#

Zune. those werent rules

undone otter
#

servo ikr

gilded root
#

this man gave us a tc?

nimble gyro
#

that was loweky stupid

#

asf

undone otter
#

this server dumb af

gilded root
#

We legit knocked his ass and he gave tc

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and thats ban..

torn sky
#

@dim talon i made an appeal for you

warm zodiac
#

@echo venture im banned for hacking and was told to speak to you! my steamid is 76561198377841828. Thanks!

undone otter
#

@torn sky make apeals for us

gilded root
#

Zune make me one too

nimble gyro
#

^

torn sky
#

@warm zodiac stop tagging him pls. Cheers!

torn sky
undone otter
#

k

nimble gyro
#

friendly protest

#

partner

warm zodiac
#

i wasnt meaning to i was tryna put the correct msg in

surreal stag
#

yo zune if we have a pool and we advertise it in chat and more than 6 people vibe in it

#

we arent banned right?

modern lion
surreal stag
#

oh bet

gilded root
#

Ignite ya we know

torn sky
#

@sly ruin @buoyant solar your ban/mute will stay

modern lion
#

please stop... be patient

surreal stag
#

cause we are just setting up like insturments ignite

dim talon
#

^

surreal stag
#

and no loot is allowed in

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so no trading loot

torn sky
#

alright who has to appeal a ban?

undone otter
#

me

surreal stag
#

only 1 person will have loot and its a guard

gilded root
#

did 2 drops and lost them both to a ban smh

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appeal me

undone otter
#

me wind and milker man

torn sky
#

provide me your steamID pls

gilded root
#

76561199051199008

modern lion
torn sky
#

@gilded root who is in your team?

surreal stag
#

yeah we got it

#

what about the code to the pool gate?

sly ruin
#

Y IS MY BAN STAYING

gilded root
#

@undone otter @nimble gyro

surreal stag
#

cause its gonna be just a pool nothing else

gilded root
#

Thats my team

dim talon
#

bruh this server ass

wind flower
#

is anyone else stuck on receiving data after getting kicking out of the shit server 4 times?

undone otter
#

76561198857194204

#

76561198857194204 is my id

modern lion
surreal stag
#

ok

gilded root
#

Ignite what if a dudes codes are 1111?

torn sky
#

tell wind to dm me his id @gilded root

gilded root
#

ok

dim talon
#

well sorry @nimble gyro ind @gilded root for getting you banned on accident lmao

gilded root
#

its ight

undone otter
#

servo you forgot about me?

modern lion
near halo
#

I have to report a player that is applying for chat mod

dim talon
#

oh sorry @undone otter too

gilded root
#

Clear signs of teaming.. Ignite we knocked a man and he gave codes

dim talon
#

i was just tryin to be nice to them after they downed me fair and square lol

undone otter
#

even if he didnt give codes is 2 satchels for door

brittle pasture
#

hey, can i speak to an admin? non-urgent issue regarding purchasing VIP for a rustoria server

torn sky
#

alright @gilded root @undone otter @nimble gyro i made an appeal for all of you 3

gilded root
#

ok

#

how long do replys take

torn sky
gilded root
#

@torn sky reply length?

undone otter
#

@torn sky its wipe so when will we get unbanned

gilded root
#

Ignite read the appeals plz

undone otter
#

because we doing good af

modern lion
dim talon
gilded root
#

Ignite if u read our appealu get kiss

near halo
#

Who do I message to report someone who is applying for chat mod ?

torn sky
willow tendon
torn sky
gilded root
#

That was funny

undone otter
#

L

dim talon
#

L

#

im gonna find a different server now

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see yall later

wind flower
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dead ass just lost all my shit because this shit server keeps saying "timed out"

torn sky
#

@brittle pasture @balmy cypress

torn sky
light quartz
#

need help please.

torn sky
#

sup?

light quartz
#

move in discord

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issue with joining toria

torn sky
#

only you?

light quartz
#

not sure

#

im asumming so

fallow kindle
#

my steam got disconected and wont give me full points even it is connected

#

any admins on??

torn sky
#

do you mean the steam group? @fallow kindle

fallow kindle
#

yes

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i tryed to unconnected it and reconnected it and is still not working??

willow tendon
fallow kindle
#

ok and my discord is linked to a different acct and wont unconnected and can get it on main

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waiting for admin aproval

sly ruin
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Im not unbanned and its been over an hour

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???

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Im not unbanned????????

grave mango
willow tendon
sly ruin
#

omg

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their going to take forever

fallow kindle
grave mango
sly ruin
#

ok

torn sky
tepid anchor
#

When I buy a kit how do I show proof of purchase?

fallow kindle
#

commie thats what you get for talkin shi

sly ruin
#

@torn sky it is only for 1 hour

#

Its been over 1 hour

modern lion
# sly ruin ok

ur unbanned its been an hour... Perhaps dont be racist in chat and you won't have this issue.

sly ruin
#

since my ban

fallow kindle
sly ruin
#

ty

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I wasnt racist omg

fallow kindle
#

lmao

#

keep it

sly ruin
#

The country

#

but ty.

tepid anchor
#

When I buy a kit where do I show proof of purchase to get my stuff in game?

fallow kindle
#

commie malding

void condor
sly ruin
#

i said ty

modern lion
#

okay well dont end story nothing else to be said here about the situation so #general @sly ruin @fallow kindle

tepid anchor
#

Dont I get a special role in the discord if I buy the kit.... in order to have it in game or something?

fallow kindle
#

ok ignite

warm zodiac
#

silly just relog

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and give it like 5 mins

void condor
#

Well looking at your steam linked to your discord you haven't purchased anything on the store that I can see

tepid anchor
#

Ya I havent yet I was just wondering because Im purchasing the Elite Kit soon

warm zodiac
#

silly

void condor
#

It'll be automatic, you'll get access to it when you have purchased it

warm zodiac
#

once you purchase it

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wait like 5 mins

#

then relog

tepid anchor
#

okay thanks guys!

warm zodiac
#

and do /kit

void condor
#

You don't need to relog and you don't have to wait 5 minutes normally

warm zodiac
#

^^

void condor
#

The only time there would be a delay is if there is an issue on the paypal side of the transaction

warm zodiac
#

^^

tepid anchor
#

o okay thanks yall heart

elder current
#

can i get an admn

#

asasp

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kids are saying hard n word

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@void condor

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can you help me again

willow tendon
elder current
#

voice

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i have clip

willow tendon
#

We don't moderate voice chat, we recommend turning this off in the settings.

elder current
#

he dont get a ban?

willow tendon
#

No, because we don't moderate it.

elder current
#

ight

spare grotto
#

how do i report someone for cheating lol

torn sky
#

/ticket add ingame

blazing fractal
#

any way i can appeal

spare grotto
#

okay thank you

torn sky
blazing fractal
#

no im banned for charge backs anyway unbanned

willow tendon
twin kestrel
#

my team has auth on every tc the sam site never shot at us before but it just did and killed us and the heli

swift fable
#

is anyone going to deal with this lobal willage guy yet?

spare grotto
#

word i have him locked in my friend's base

#

this kid has aimbot

near halo
spare grotto
#

ive made a ticket ingame already

swift fable
#

same

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and epople made one yesterday

primal agate
#

yo slim

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join our disc fisty inv you

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@spare grotto ^

tepid anchor
#

If I buy the Elite Kit is it lifetime or is it monthly/yearly type thing?

onyx pine
#

/kit

echo venture
tepid anchor
#

o damn alright

dry galleon
#

Does anyone know how to fix the youtube linking not working

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when i try to log in it says that the app is blocked

tepid anchor
#

Ryan... it says I cant dm you... I tried doing it but it doesnt work

dry galleon
#

if anyone knows that would be great!

torn sky
marble mantleBOT
#

Hey, @dry galleon

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

tepid anchor
dry galleon
#

I see I see

#

so kit loyal is temp unavailable ?

#

oh shit my bad i just realized

rustic sierra
#

hey so i bought the vip for 30 days in vanilla us main and it doesnt give me the skip q

shut bridge
torn sky
rustic sierra
#

yeah

topaz tree
#

there is a blatant cheater on us medium

#

vanilla

marble mantleBOT
#

Hey, @topaz tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hushed geyser
#

So jacking someones base codes gets you banned>

#

???

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my duo team mate got base codes for a base going offline and i got banned. cant create an in game ticket.

dark radish
marble mantleBOT
dark radish
#

Please post your steamID here

#

so I can further assist you

hushed geyser
#

76561198049553215

dark radish
#

Thank you

hushed geyser
#

no problem.

dark radish
#

Alright mate, I have created an appeal on your behalf, and an <@&274971100184576010> / <@&415898423460626432> will be with you soon

hushed geyser
#

will be waiting, thank you fear.

swift fable
#

imagine dealing with a cheater yourself cause the admins wont.....

stray compass
#

@unreal silo can you help me with somthing

#

i got banned on us trio no bps for more than 3

dark radish
#

I can put in an appeal on your behalf

stray compass
#

if you could

dark radish
#

I sure can!

#

?Steamid

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fuck

stray compass
#

how long is that gonna take

dark radish
#

?steaid

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Until an admin checks up on it

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I don't know exact time

stray compass
#

its just the pogsta\

#

no slash

dark radish
#

no i need your SteamID64

marble mantleBOT
stray compass
#

242230640

dark radish
#

erm

stray compass
#

76561198202496368

dark radish
#

ah

stray compass
#

lol

dark radish
#

thank you

#

I put it in for you, an admin will check up soon!

stray compass
#

ok

#

thanks

#

ill be hopeing off tho so do you think it will be good in the morning

dark radish
#

An admin will hopefully check up by then

stray compass
#

ok thanks

dark radish
dense wigeon
#

we all need support with 2 groups teaming on reustoria

golden carbon
#

we got proof aswell

pine mantle
#

we need somone in support call

dense wigeon
#

it was all on the zeus 5x server wiped 30 hours ago

astral stirrup
#

why is the 5x trio so laggy

dark radish
swift fable
#

btw we got the cheater to leave on US small so your welcome no thanks to any admins

dark radish
#

did you make a /ticket?

austere summit
#

Hi ive been waiting for like three hours for my apeal when will it be done?

sweet matrix
austere summit
#

ok can you please have them dm when they do bc this chat gets filled up alot

simple dock
#

How do I get the discord server kit?

marble mantleBOT
#

Hey, @simple dock

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

This app is blocked

This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access. I would like to link my youtube to rustoria but this keeps popping up, apparently google made some new security measures and oauth is off limits. Anyway to get around this so i can link my youtube?

simple dock
sweet matrix
sweet matrix
near halo
#

yea the only reason i want to link it is because I'm not getting that extra point from being subbed to the youtube channel

simple dock
near halo
#

yes i typed auth, i have all benefits other than youtube and discord booster atm

#

any idea when the youtube link will be available again?

sweet matrix
#

That's about all you can get unless you boost the server

#

No idea when

near halo
#

thanks for the quick response I appreciate it ❤️

sweet matrix
#

No problem have a good one!

near halo
#

u2

robust jackal
#

All my tickets get closed with no reply, how am I supposed to know if something happens

torn sky
#

You can see if you got a reply already with /ticket list and then /ticket view #

near halo
#

whot

dark radish
#

its happening again FUCK

near halo
#

there is so many what is that

mellow tundra
#

sec

near halo
#

bruh

#

credit: @near halo

manic goblet
#

Oh nvm

near halo
#

he found it but he is muted

manic goblet
#

I was just gonna report it haha

graceful flare
manic goblet
near halo
#

no

#

idiot

graceful flare
#

<@&274980199668645888> can u guys ban this guy that's msging ppl

#

please

dark radish
#

ITS A RAID DONT CLICK ANYTHING

zealous kettle
#

Aware, ty

graceful flare
#

aware

near halo
graceful flare
#

huh?

oak meadow
torn sky
#

Ignore /delete

robust jackal
fresh willow
#

When is wipe for us 5x no bps?

torn sky
torn sky
robust jackal
torn sky
#

And you are sure you send that ticket?

echo venture
#

./ticket list @robust jackal

robust jackal
#

They were yesterday

echo venture
#

did the server wipe @robust jackal

robust jackal
#

Yes

echo venture
#

that'd be why then @robust jackal

robust jackal
#

So if I report a cheater the day of wipe my ticket gets wiped?

mellow tundra
#

Likely, it was dealt with, but you only tried checking after wipe

robust jackal
#

That still has to be the worst ticketing system I have ever heard of. Players should know if action was taken or what was happening or not, theres no communication on it

mellow tundra
#

You do know if action was taken

robust jackal
#

How

mellow tundra
#

you can view your ticket

#

when it is responded to

#

however, if the server wipes, that is no longer an option

robust jackal
#

I have reported a few cheaters but the only reply I have ever gotten is are you sure the steam id is correct, I had one sit there the whole wipe

mellow tundra
#

All tickets are responded to, it was just likely you only looked after the server had wiped

tepid anchor
#

When I buy the kit will I have to relog or no?

#

??

solar sage
#

why when i join the server i get banned for 10 mins

marsh mortar
tepid anchor
#

ok

marsh mortar
solar sage
north oar
#

if i got banned can you at least refund my donations causei feel scammed cause i didnt do shit and lost like 20$

torn sky
solar sage
#

it does it all the time though

torn sky
#

Could you restart your steam and verify your gamefiles

near halo
#

5x US is unplayable at the moment

#

everyone is lagging very bad

grave mango
tepid anchor
#

How often can I use my Elite Kit?

torn sky
#

@solar sage that’s the general answer regarding the message you redeem.

This happens when EAC times out and is unable to authenticate your session. It happens to a lot of people and is generally caused by overly aggressive AV software. Also, if you ever get an EAC disconnect wait a few seconds and never spam reconnect otherwise you'll be placed in a temp ban.

#

I would restart steam atleast and see if it works

solar sage
#

ok

torn sky
#

Let me know if it worked after restarting steam

golden carbon
#

how do i view my ticket to see if its been responded too

near halo
#

/ticket in-game

#

you will see all the ticket commands

#

/ticket

golden carbon
#

ight ty

near halo
#

lmnao

fierce finch
#

/ticket

#

i need help

dark radish
#

what’s up?

mellow tundra
polar shadow
#

Can our clan get unbanned after tomorrow map wipe?

mellow tundra
dull bobcat
#

did eu long server go out ?

mellow tundra
#

Looking into it!

dull bobcat
#

ok

mellow tundra
#

Server is booting online

dull bobcat
#

ok cool

mellow tundra
#

Should be back up within 2-3 mins

dull bobcat
#

thx

#

wow great service

#

you guys are fast

high perch
#

Same. The website says 60/250 but the server isn't popping up

#

NVM

dull bobcat
#

eu long ?

high perch
#

it's working:) thank you

#

yes eu long

dull bobcat
#

yup its up

#

gl

mellow tundra
dull bobcat
#

another question so i just realized the server coming basck up gfot rid of my stone

#

is there any way i can get that back or

#

nahh

#

like 4 stacks

#

lol and some of my other lootr is gone from inventory

lyric lava
#

i need suppot how does this work

sweet matrix
sweet matrix
marble mantleBOT
steep dirge
#

Is the server going to work on the App? its bugged or not working for this server specifically

normal echo
#

@zealous kettle @late nimbus Before he scams anyone

#

sorry for ping ^^

toxic laurel
#

I got that as well

zealous kettle
#

If you get a DM from vLoot, DO NOT click it

normal echo
#

I didnt

toxic laurel
#

There are multiple accounts

near halo
#

FROM THIS SERVER

#

sprry ca[s

zealous kettle
#

Thank you, we're aware.

queen pulsar
sweet matrix
#

Aware

queen pulsar
#

Ok

valid robin
raven elk
# near halo

dont click on it i just lost my steam account and trying to recover it right now

near halo
#

bruh you really clicked it???

normal echo
#

legit there are thousands

zealous mist
#

can i get appealed

edgy pivot
#

Hey so I dont know who to talk to for this but I got a message from vloot gift 268 saying I won a giveaway for servers such as rustoria but I went to the discord for rustoria and there were no recent giveaways since the 13th

normal echo
#

its a scam

edgy pivot
#

Cool thank you for confirming

zealous kettle
#

They've been banned, thanks though!

edgy pivot
#

Yea thought it was sketchy to login to some random website with steam and there were no giveaways since the 13th so

carmine field
zealous kettle
carmine field
#

thanks i got spooked

remote violet
#

who uses light discord theme

valid robin
#

LOL

valid robin
near halo
#

i need support now

#

its super important

sweet matrix
near halo
#

There is a thing in ur discord

#

Stealing peoples info

sweet matrix
#

vLoot?

near halo
#

Ya

#

Just stole my steam acc

#

Lmao

sweet matrix
#

We are aware of the issue

near halo
#

Rip

sweet matrix
#

Try to contact valve to help you with your steam account and change the password if you still have access to it

quick quiver
#

i need support trying to appeal ban??

marble mantleBOT
sweet matrix
#

Also what is the ban reason?

quick quiver
#

okay we had 4 people in a trio server but we just asked one of our friends to give us a gun to try and get our base back we werent trying to team with him perm we just asked for a little bit of help he didnt even help us fight

sweet matrix
#

So you were a 4 man for a little bit?

quick quiver
#

no literally not even 1 min he literally dropped us a gun and dipped

short bison
#

Me and my team just got banned for no reason, We didnt have more than 3 teammates, we cleared tc after we kicked guy from clan

sweet matrix
quick quiver
#

yes im trying to get it rn

sweet matrix
short bison
#

76561199000424029

#

Unknown

#

is mine

sweet matrix
#

I just need the numbers starting with 7

strange delta
#

bruh

short bison
#

76561198121402498

strange delta
#

76561198121402498

#

thats minne. with @short bison

sweet matrix
#

That's all 3 of you guys steam Ids right?

short bison
#

76561199131948424

#

thats all 3

strange delta
#

now thats all 3

sweet matrix
#

Ok give me a sec to make the appeal since I'm on my phone

strange delta
#

didnt have 4 man.

short bison
#

76561199131948424
76561198121402498
76561199000424029

quick quiver
#

76561199029820184

#

thats my steam id

sweet matrix
quick quiver
#

alr

sweet matrix
strange delta
#

bruh we were raiding how does the server think we had 4?

#

curious

#

we lost a lot right there lol

short bison
#

should i slam my head against the wall while i wait?

sweet matrix
#

Not sure as I don't manage bans.

strange delta
#

ok well thanks anyways

#

for what u could do for us

sweet matrix
#

Yeah no problem. Have a good rest of your day!

quick quiver
#

are u going to need my teammates ids as well

sweet matrix
quick quiver
#

okay so im guessing ill get a dm when they decide what 2 do

sweet matrix
#

Either a ping or a dm yes

quick quiver
#

okay thank you

near halo
#

why won't it show me commands in chat like when I tp home or something it doesn't show like "Teleporting to base in 25 seconds"

#

or trades

#

or anything

sweet matrix
#

I'm not sure about that one. I've never heard of that issue before.

#

Did you maybe mute the bot responses in game?

near halo
#

I believe so, I went to mute some random kid and then it stopped showing the commands

#

so i think i ended up muting the bot

#

and idk how to unmute it

sweet matrix
#

You have to remove it from the rust in game mute list then

modern kiln
#

how long to admins take to respond

near halo
#

where do I find that list? @sweet matrix

sweet matrix
modern kiln
sweet matrix
near halo
#

Alright, appreciate it

sweet matrix
#

Ok so in the f1 console type mutelist

#

And to unmute someone type unmute playername

near halo
#

got it

#

thank you a lot bro

sweet matrix
#

No problem

modern kiln
#

im trying to appeal ban

#

i dm logan

sweet matrix
#

No need to dm a admin

#

Ill make you a appeal

modern kiln
#

buddy told me i needed to wait 10 days.... its been 2 or 3 weeks

sweet matrix
#

Did logan tell you to wait 10 day?

modern kiln
#

no

sweet matrix
#

I'll just make you a appeal. If it was supposed to be a 10 day ban and it has gone over it should be approved without a problem

#

What were you banned for?

modern kiln
#

it said cheating even thoght im not

marble mantleBOT
sweet matrix
#

Alright can you also get me your steam id?

modern kiln
#

76561198411911610

sweet matrix
#

Alright I got a appeal made. A admin will be with you as soon as possible

modern kiln
#

cool , thank you

sweet matrix
vestal silo
#

What time is the reset on 10x

#

like what time does it kick everyone off

near halo
#

5pm est

vestal silo
#

no not wipe

#

Like at a certain time at night the 10x with restart

#

what time is that

raw imp
#

can someone look at ticket 383, massive teaming on 8man server during raid

short bison
#

i wanna get unbanned

grand geyser
raw imp
#

Kinda shitty how we are forced to make appeals for teaming and can't talk about in chat or we get muted, but when we report nothing gets done. By the time someone even replies to our ticket the raid and teaming is long gone. There's no point in buying these expensive kits and crafting boom, just to loose it to teamers, lmao. oh well.

near halo
#

lol madcuzbad

raw imp
#

lmfao

solar drum
#

RIP

night wagon
#

any admins on?

surreal niche
#

I need to make a report where I do it

night wagon
#

me too

#

got a team of 5 playing on the trio server

vital jackal
#

Is there something wrong with cargo on main? It hasn't been out in ages

night wagon
#

and they keep coming back

grand geyser
marble mantleBOT
#

Hey, @night wagon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

grand geyser
#

@surreal niche ^

night wagon
#

thanks bot!

near halo
#

clan gay2 and Shlong are teaming on 5x US

#

please ban them

night wagon
#

YUP

#

IM THERE

#

I ALREADY reported them

#

smut and his crew

near halo
#

5x US

#

please ban these teamers

#

clan gay2 and Shlong

#

<@&274971100184576010>

grand geyser
# near halo please ban these teamers

All you can do for time being is just report them via our report system, typing /ticket add and if you can then include video evidence if possible.

night wagon
#

FOR THE CHAT

near halo
#

<@&274971100184576010>

#

BAN CLAN gay2 and Shlong

#

they are teaming on 5x us trio

#

its exceeding group limit, its over 6 people

#

ban them

#

please

#

so many people already sent tickets

#

and they still havent been banned

near halo
grim wolf
#

imagine

#

@unreal silo

near halo
grim wolf
#

@unreal silo

#

@echo venture

near halo
violet dagger
#

Stop spam tagging and make a report

violet dagger
near halo
#

we arent spam tagging

#

@violet dagger

raw imp
#

he wouldn't have too if reports were answered lol

violet dagger
#

!mute 260220699417903104 1hmake a report

marble mantleBOT
#

:ok_hand: muted benji#9368 (1hmake a report)

violet dagger
raw imp
#

They aren't

grim wolf
#

i was told to text logan by another admin

violet dagger
#

@raw imp what’s your ticket id?

raw imp
#

lmfao its way to late for anything to be done for my ticket but ticket 383

grim wolf
#

lol

violet dagger
raw imp
#

5x no bps us

grim wolf
#

lol same server

violet dagger
mystic reef
#

is EU main down?

grim wolf
#

making a report

violet dagger
#

Send me a SS of who told you to text logan about a report

wise ferry
#

can someone look at my ticket ?

grim wolf
#

was not a screen shot i was in a call with him in support i don't remember his name he said he could not do nothing to make a ticket and contact logan

violet dagger
#

and this was today?

grim wolf
#

yes like less than 20 min ago

violet dagger
#

thx

grim wolf
#

i have no reason to lie

wise ferry
#

can an admin take a look at my ticket thanks 263

grim plinth
#

8+ guys trio 5x

grim wolf
#

that's the team who is over limit

grim plinth
grim wolf
#

they don't care about video

grim plinth
#

what else would i need?

grim wolf
#

make a dumb ticket

#

they will tell you

#

lol tey got banned

grim plinth
#

legit was onlining someone and they just showed up

#

hoes

unique cedar
#

@grim wolf can i get the clips of the 6 man you got on rec???

grim wolf
#

scrole up penut posted it

#

peanut

#

don

#

don't @ me you will get banned

unique cedar
#

did you have any clips that you got?

grim wolf
#

yeah

#

not giving out

unique cedar
#

ill cash app u $5

#

not giving out if not free

white kestrel
#

Hi

#

what are raffle tickets

rapid stirrup
#

went onto rustoria main and it said i was banned for "hacking" even though i cant even remember the last time i played on that server

willow tendon
rapid stirrup
#

76561198865722510

willow tendon
#

I’ll put in a appeal in for you.

rapid stirrup
#

ok thanks

willow tendon
#

An admin will contact you shortly.

rapid stirrup
#

ok

willow tendon
#

Not the place for that.

wise ferry
#

Can someone take a look at my ticket please 263

willow tendon
rapid stirrup
#

when can i expect an admin meeting with me

boreal surge
#

When I try to link my Google Account it says that the app is blocked for some safety reasons

pure sinew
marble mantleBOT
#

Hey, @boreal surge

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

spare shoal
#

and admin online ?

#

i need support with vip

pastel jungle
#

@spare shoal Hey. Contact @balmy cypress If you're having issues with VIP kit

restive gull
#

@willow tendon can I report someone to you?

empty cypress
#

I am noy getting my rewarda for donating anyone else ?

near halo
#

ban @hollow sluice and the rest, just got my steam account scammed and i have no way of getting it back.

#

@amber crow

#

@near halo

#

@chilly escarp

#

where can i send in video proof of someone script? @ me when admin answers, i dont got notifications on here

#

@near halo /ticket ingame.
Afterwards send proof to the Admin replying to ur ticket. ( If needed )

pure sinew
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

pure sinew
#

You can also record it and send a link to the video @near halo

near halo
#

ok.

pure sinew
#

Sorry wrong tag

near halo
#

i see lol

pure sinew
#

i mean @near halo

near halo
#

i post link ingame ticket?

pure sinew
#

xD

near halo
#

yes

#

aight

#

ty

#

np

pure sinew
#

Yes, you can upload the video somewhere and put the link to that video on the ticket.

near halo
#

yes

#

@near halo you got proof? Yes-> Why should the admins ban him if he didn't break any of the discord rules?
No-> Self Explanatory. Don't give random ppl your steam details.

#

@near halo also look into #announcements i guess u fell victim to a Scambot and their grab website.

#

You can however state that u lost ur steam acc and after some Verification steps u will be able to change Email and pw of ur steam acc

#

@near halo ive tried everything, it changed my email and password and username.

#

is there a email where i can email steam?

pure sinew
near halo
#

nope

#

it said i could get free stuff, and me being me i clicked the link and hooked up my steam.

#

@pure sinew he lost his steam acc trough one of the scam Bots

#

im so mad you guys dont understand

#

i had so much stuff on steam

#

The question is it's very obvious that this is a scam.

#

i havent slept i didnt think about it lol

#

lol

pure sinew
near halo
#

you can however do my suggestoon above

pure sinew
#

?

near halo
#

No?

#

He lost his steam acc.

#

Only.

#

im not banned

#

i was playing then it crashed my game

pure sinew
#

Oh

near halo
#

now its gone

near halo
#

It Works 100% as u will know all info needed

violet dagger
#

@near halo Suggest you lock your steam

#

and then get in contact with steam support

near halo
#

or this ^

#

how do i do that

violet dagger
near halo
#

it just says to reset my password when i dont even have access to the email they changed it to

violet dagger
#

check your email

void condor
#

When you know the person behind the scam doesn't even understand basic English

📎 unknown.png
violet dagger
near halo
#

the people who scammed me changed the email, password, username.

#

i have my mums card on there ffs

violet dagger
#

yes and you should of received a email about those changes

#

in that email you can lock your account

narrow cairn
violet dagger
#

@near halo

void condor
#

Amazing how they all lack basic English skills but are trying to scam in English

ionic pike
#

Hi . I want to talk to an admin

pure sinew
olive shuttle
#

why do admins investigate a report for all of 1 minute and come to a conclusion

violet dagger
#

Cause he could of been investigated previously.

ionic pike
#

@pure sinew can i come to your private chat ?

pure sinew
ionic pike
#

ummm tbh my english not well !

pure sinew
#

?steamid @ionic pike

marble mantleBOT
pure sinew
#

Get me your steam id.

ionic pike
#

ok w8 a min

#

76561198103633002

pure sinew
near halo
#

Hello, I accidentally bought two EU-MAIN VIPs on the official website. Can I get a refund or extend it to the next month?

pure sinew
ionic pike
#

cyceling member i guess

pure sinew
#

So breaking team limit?

ionic pike
#

i guess

#

i was not at that progress

pure sinew
#

I have made you an appeal, an administrator should be with you soon.

austere spindle
#

Please any admins here, I reported a hacker. Please look into it. He is using ESP to try to find us all the time and is griefing...

pure sinew
marble mantleBOT
#

Hey, @austere spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

ionic pike
#

tnx you man . when i get my account opinion

#

from admin

#

i wanna play this wipe :))

unique sparrow
#

I don't get point from twitter even though it's linked

pure sinew
#

Then do /auth in game.

unique sparrow
#

aight

ionic pike
#

excuse me sir . admin will dm me ?

pure sinew
#

Yes, or tag you in this support channel.

unique sparrow
#

says "Waiting for admin approval"

ionic pike
#

tnx you ❤️

pure sinew
pure sinew
oblique ermine
#

Theres someone who violates the discord tos in #looking-for-group I put a reply to the message

molten crystal
#

Hey <@&274971100184576010> keep getting dms from thse @hollow sluice @near halo and Maybe a few other with similar names trying to steal steam accounts just thought I'd let you know so you can get it off the server

oblique ermine
#

check announcements

willow tendon
near halo
#

2 crashes on Long EU today

loud flare
#

Hey any admins that can tell me why my foundation is decaying?

near halo
#

yo where do i report

#

/report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

/ticket

noble heath
#

/ticket

#

hacker on 5x trio

grand geyser
# noble heath /ticket

Please submit an ticket in-game by typing /ticket add and describe situation as much as you can or even adding an evidence to ticket.

near halo
#

i have vip on rtg but i cant skin anything

noble heath
#

try /skin

grand geyser
languid shale
near halo
#

doesnt do anything

noble heath
#

he could be lagged out lmao

near halo
#

nah

noble heath
#

video proof?

grand geyser
#

And try to do /auth in-game.

near halo
#

yea ive dont that many times

pure sinew
#

You can press f9 while jumping and u freeze in air as it reloads graphics, maybe he is doing that?

near halo
#

no

noble heath
#

yep

pure sinew
#

He would get kicked for flyhack if he was flying

noble heath
#

its that

near halo
#

im literally typing in /s and nothing happens

#

same with loadout

#

ill clip it now hold on

noble heath
#

at that height hes flyhacked

near halo
noble heath
#

show proof of purchase

near halo
pure sinew
#

hmm

noble heath
#

you sure your on the right accout you bought it on?

near halo
#

yea

pure sinew
#

Message @balmy cypress about ur purchase issues.

#

He might be able to help you @near halo

near halo
#

ok

gray bramble
#

Can a chatmod forward that to ryan and hoppel

pure sinew
#

Alright will do ❤️

gray bramble
#

Thanks 🙂 hi mark

sinful nacelle
#

Hello, administrator. Two of my friends have been banned from the VPN

pure sinew
#

?steamid @sinful nacelle

marble mantleBOT
sinful nacelle
pure sinew
#

thats ur friends profile?

sinful nacelle
#

Yes.

pure sinew
#

I have made an appeal, an administrator should be with you soon. 🙂

sinful nacelle
#

Help me. Thank you.

sinful nacelle
sullen raven
#

i still haven’t gotten a message back from the person i was told to message about my van

#

ban

warm snow
#

hello

#

help

pure sinew
#

Sup>

warm snow
#

admin

pure sinew
warm snow
#

my friend can't join server

#

eu main

pure sinew
#

try connect via ip

warm snow
#

show play with hacker

pure sinew
#

he is banned then

warm snow
#

can you check it?

pure sinew
#

Get his steam id for me

warm snow
#

oh

pure sinew
#

?steamid @warm snow

marble mantleBOT
warm snow
#

ok

#

ok

#

wait

ionic pike
#

excuse me nobody answer my request ? @pure sinew

warm snow
#

76561198816511364 and 76561199107144515

#

please check

#

thanks

pure sinew
#

I think admins are busy, give it some time @ionic pike

near halo
#

there is a scripter

ionic pike
#

ok tnx

near halo
#

how do I open a support rquest

pure sinew
#

in game

pure sinew
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

warm snow
#

admin online?

pure sinew
warm snow
#

ok thank you

#

👍

pure sinew
near halo
#

can i submit a ticket about how i lost all my cargo loot cause server restart

sinful nacelle
#

This friend of mine hasn't been untied for three days

long venture
#

why isnt the shop working i linked the acc

#

like 10 mins ago

grave mango
marble mantleBOT
#

Hey, @long venture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

long venture
#

do i have to do the twitter and twitch one

near halo
#

respond to ticket

#

Does EU medium wipe at 3 PM GMT+0 tomorrow?

gray agate
#

Is there a way to link youtube or is it still blocked?

near halo
#

Someone on 10x last night tried ddosing me what do I do

gray agate
#

Take pictures of it then wait for support

near halo
#

ip change? wait for a moderator to take care of the issue

long venture
#

yo how do i get shop points

gray agate
#

How were they trying to get your ip

#

discord?

near halo
#

idk they somehow got it over rust

#

or smn

#

Did you call them on steam

#

nope

#

Added them on steam?

#

i never messaged them on anything

long venture
#

how do i get shop points

gray agate
#

link accounts

long venture
#

i have

near halo
#

@long venture play on the server hours

long venture
#

oh

gray agate
#

./s

long venture
#

i caught a hacker with aimbot and i have a video clip where would i send it

gray agate
#

idk if you send it here or a admins dm

long venture
#

ight

gray agate
#

Does no admins watch support df

grave mango
grave mango
near halo
#

can i get my aks back

grave mango
near halo
#

my boat with loot disappeared cause server restart

mellow tundra
#

@dim talon what led up to your ban?

#

@undone otter What happened in the moments before your ban?

#

@hushed geyserWhat happened in the moments before your ban?

#

@stray compassWhat happened in the moments before your ban?

#

@lyric lava What happened in the moments before your ban?

#

@short bisonWhat happened in the moments before your ban?

lyric lava
#

I found notes with codes outside this guys base

mellow tundra
#

@quick quiver you will be unbanned next wipe

mellow tundra
lyric lava
#

ok

mellow tundra
#

Unbanned, relog in 5mins. do NOT type in any more codes, please pick up the codelocks already placed

lyric lava
#

ok

mellow tundra
#

@modern kiln unbanned

#

@rapid stirrup relog in 5mins

#

@ionic pike message @violet dagger about your ban

ionic pike
#

ok tnx man

mellow tundra
#

@warm snow relog in 5mins

lyric lava
#

Will i get banned again typing in those codes to take them off?

near halo
#

is the electricity not working on the 3x no bps eu?

#

whatever i do it doesnt work, i know how electricity works but it just doesnt get power

warm snow
stray compass
#

@mellow tundra what happend moments before the ban was he got the codes and my friend who was no longer playing and my other tm8 all had that one code

#

so i think that triggered it

mellow tundra
#

Unbanned

stray compass
#

thank you \

mellow tundra
#

relog in 5mins, please pick up your codelocks

#

and dont put in any more codes

stray compass
#

ok

#

thanks for the quick support i appreciate it

surreal stag
#

where do we report again?

serene forge
#

i submitted a ticket ingame of a hacker

ornate fulcrum
#

3555372 just hit me with a semi same sport 5 times a row from 200m

willow tendon
willow tendon
near halo
#

ill invite a random someone in my clan and i dont

#

know why im ban

#

for exceeding group limit....

#

@mellow tundra

surreal stag
#

speak english my guy

#

like dayum

near halo
#

im a french ill try my best sorry

red quarry
#

guy on 5x cheating prefiring people thru rocks lmao

#

hes online rn

willow tendon
dull bobcat
#

IS WIPE TOMMORW

#

FOR EU LONG

#

?

short bison
#

Before my ban, we had just invited my new teammate, but we had cleared TC and kickced the other guy

near halo
#

how to get a verified roles in rtg ukn

torn sky
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

torn sky
grave mango
#

!steamid

marble mantleBOT
fickle bloom
#

have they responded to our ban appeal yet ??

sand wind
#

<@&274971100184576010> i ve been ban for exceeding group limit of three but i didnt play in 15hours. i think my mate invite someone and made me ban for no reasons... can ii get an appeal

#

please*

#

here's my stream id : 76561198996020130

loud flare
#

Can I get an administrator thats online to help me out real quick cuz my stuff is decaying... without reason

grand geyser
loud flare
#

❤️ thanks bro

sand wind
near halo
#

Wdym tod?

loud flare
#

So I placed foundations and they are decaying without reason

#

while my other foundation from yday isnt

#

idk why

near halo
#

You have to put down a tc

loud flare
#

it's in my TC range

#

when I go to it it says upkeep etc. etc.

#

its just decaying

near halo
#

And all foundations must connect to the original tc foundation

loud flare
#

oh shit

#

nvm you solved it

#

I put a tc next to the other turret thats why

near halo
#

ohhhh

#

lol

#

Good Luck!

loud flare
#

im an idiot haha thank you ❤️ !!!

near halo
#

anytime 🙂

ornate fulcrum
#

5x nobps crashed

#

@echo venture

#

5x no bps

#

ddosed

grave mango
#

Its back up

ornate fulcrum
#

crashed twice

#

no

#

just crashed again