#support
1 messages · Page 1297 of 1
bro
shafted
I got kicked
it will roll back dont worry too much
whens it coming back up someones gonna rob my shit
We sorting it out now.
how can i contact admin?
bro what about if our shit gets stolen or something
bro i had 30k sulf raiding with like 20 rockets
There’s no need to spam, we are sorting it out now.
i was roaming WITH 100k sulf
wait so will it be a 5mins thing or a 5hours thing
It’s probably a unity crash, it should be back in a few minutes.
lol imagine
Please dont spam. They are looking into it :)
no
They are aware of the issues.
when it comes back up will a staff member tell us in this chat?
i dont want to keep refreshing rust
There will be a message sent to the #wipe-feed
ight
I WaS rOamIng WitH 100K SulFUr!??!
It should come back up within a few minutes. @pseudo dragon Will show you when it’s back on.
There will be a roll back.
Kk
Whenever a server crashes there is almost always a 5ish minute rollback.
It’s now back online, no rollback as far as I can see.
My house locate in v24 in us long server
We are thinking our house attacked by hackers
Looking forward for your reply.
I will give more information
BRO
I got banned on eu 10x and I didn’t do anything
/ticket in game please @north kettle
@livid remnant there is nothing they can and will do about that so just move on
Why can’t I get on the 10x eu
i will be ok in a few minutes just annoyed
its a 10x so doesnt matter rlly im just stupid
understandable
What happened to the 10x
I can’t find it
I got kicked and can’t find it
#oldserverinfo for the IP @near halo
how long does it take most times for admins to look at tickets in game
Depends on avaliability, typically 30 min - 1hr
its nice, that a chinese clan can build up nbext to me, if i made like 10 videos of that guy using esp...
cant do shit
he had an teammate
if you believe someone is breaking the rules in any way you can type /ticket in-game to see a list of commands and you can continue reporting him
i did
Just got banned off 5x Trio server for group size over 3 while raiding in a group of 2? any way i can get this sorted
@late shell post your steam profile
so a moderator can make a ban appeal for you or if an administrator is available right away he will help you as soon as possible
Are macros allowed on your server
I've made an appeal for you.
Thanks
US Long time-out/lag/dc again!
Us main just disconnected all the EU's again
US medium timed me and my EU friend out, yesterday the same thing happened, but our US friends didn@t get diconnected
Looking into it
we were flying in a heli above outpost when we disconnected, ill be mad if it blew up
heli is fine and were alive, all good
You lose 20 mins of progress
By boxes weren’t even down
It took my /kit start
And wipe
not sure if all the RTG servers are extremely lagging but for sure the EU one is
and it's not on my end
sometimes it's a few second delay if you for example throw something out of your inventory
!report
Hey, @raven elk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
dc again us medium i am eu player
yep, me
I typed /ticket in game #845
guys i dont think its fixed because im still getting kicked
yeh i saw when i wrote that he didnt write anything
this is bull noone has looked at my appeal in a month
Hmm, appeals usually don't take more than 12hours to be looked at... you sure no one has reached out or @'d you here?
i mean....
Not to mention the account linked to your discord is currently gamebanned
So I can guess how that appeal is going to go
That’s not my acc
Just happens to be linked to the discord you're typing on
Is that not your account as well?
That is
or one of these https://steamcommunity.com/id/513533/ https://steamcommunity.com/profiles/76561199062944059 https://steamcommunity.com/profiles/76561199062890382 https://steamcommunity.com/profiles/76561199002441778
You will stay voice channel banned
!report
Hey, @clear cloud
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
<@&274971100184576010> can u help me plz
Im not an administrator but what is your problem?
its been well over an hour and still no reponse to my ingame ticket
kid is hard cheating esping i posted clips in my ticket and still nothing
Hmm, are you sure? Have you typed /ticket list in-game yet, to check for a response?
@near halo can we talk in privet??
Join waiting for support
Doesn't usually take that long from my personal experience, but just be patient and the admins will reply when they aren't busy!
is there anyway i can get it done faster cuz my group is trying to make roams and its hard to do that when our monument is begin ratted around by cheater
Does the US Long only allow you to have 1 tc?\
it's vanilla, just normal rust.
I've never heard of having more than one TC, unless you mean externals or stacking.
cause i was planning on making a new base and move all of my stuff today, but i had to get off yesterday and when i came back on, my base was completely gone, no sign of raid and i had 3 day upkeep on it to be safe
was your TC connected to your building? If your base is gone I feel as it's safe to assume it was raided.
US Long, my new base i was making was away from my other base
Did both bases have their own TC?
If you had a TC that was connected to the base and you also had enough upkeep then it's more then likely safe to assume you were raided and the rest decayed.
What do you mean @near halo. Have you brought vip?
I bought VIP and im still in queue
Have you restarted your game yet?
Yes
How long ago did you purchase it?
10-15 minutes ago
Give it another 5-minutes, and if that doesn't work message @balmy cypress and he'll sort it out for you.
Alrigh5t
I got muted for 6 hours is there any way I can be unmuted?
?steamid @tepid anchor
Hey, @tepid anchor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@near halo 76561199038855097
Do you mind join support?
I put in an appeal for you.
Okay thanks
?steamid @near halo
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Snowy^^^
3x no bps right?
Yes
76561198203571276
Snowy how long does it take to get un muted?
There is not ETA on appeals. Most mutes tend to not get lifted though
I hoping on right now
Alrighty people are trolling
Do you have a screenshot?
where do i report hackers
?report @modern seal
Hey, @modern seal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
cause admins arent helping us with the ticket system
Admins are doing the best they can to get through all the tickets
i placed a ticket more then a hour ago ....
we just lost all our loot to hackers ....
they just raided us ....
Do /ticket list to see if you have gotten a response
i did ....
me and friends have been waiting quite a long nime allready
time
and now we lost everything ....
its been 25 mins and it still puts me in queue after i bought vip
Dm @balmy cypress about that
A lot of tickets come in throughout the day and the admins are working their hardest to get through them all.
we literally lost 3 hours worth of farm to tripple headshotting douchebags
?report @hazy bobcat
Hey, @hazy bobcat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
just include his name in the ticket
ok
done on the server thanks for literally no help at all .....
You ticket will be looked at as soon as possible.
ight thanks bbg
TF
Hello, I was playing in one of your servers and i wanted to invite a friend to my house so he can see it, and didn't know about the perma ban of the server, can i get back and play since i didnt knwo the rules and didnt want to team with four people
can my friends get unbanned ?
You were perma banned and your friend logged into his account on your computer?
any way to inv a player to the clan when the leader is offline?
No, i invited him to the house with a bed and then killed him because he wouldnt stay
If your clan leader did the "/clan promote" command then yes
What? Join waiting for support
?steamid @desert nexus
Hey, @desert nexus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198259303080
Hello im friends with @desert nexus my steam ID is 76561198236696184
Hi, im also friends with @desert nexus, my stream ID is 76561198969128003
whatever admin told me to post the proof in the ticket I DID
us 3x no bps crashed?
us medium down for everyone?
US Long crashed again
Us 3x down?
or its for EU players again, who knows
ffs
yo
all our eu players cant join us 3x
Admins have been notified no need to ping
ffs we just made enemies with americans as well
same for us main
us 3x trio is offline
I got banned for Doxing after I put in my own phone number under my Rust name Boomsking can I appeal my ban please?
it is pretty sure
Servers are having some issues. Admins are notified
ITS NOT OFFLINE, ITS ONLY FOR EU
racism
IM CONNECTING
/verify
Hey, @still smelt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
My Steam64ID is 76561199088512351 I got banned under the name Boomsking for Doxing and I'd like to appeal it. I put in my own phone number into chat and didnt know I couldnt do that my bad. Please unban me thank you.
Making you an appeal
Thank you
hiya can i have some help please 🙂
Need support asap
What's up?
Need to talk about a ban real fast, literally 10 seconds of your time
If possible
<@&274971100184576010> I need some help with my ban I received for scripting I havnt played your servers in a while and found this when connecting yesterday
You can join in Waiting For Support Voice channel if you want to talk - talk bout it.
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198170144509
wants unban for not being able to draw s with mouse cringe
I never scripted and hvnt played in a while so I dont understand
I've made an appeal for you.
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198128268075
76561198091678225, wanting to talk to an admin about a teaming ban
Put ur steam id Desto
Is Us main taking a shit?
us main is lagging hard
us main down i think
Its being sorted now.
DDOS?
76561199062897879, need to talk to someone about team ban
DDOS?
Are you with Russ?
Yea he was showing me his base, im solo and got banned
I added you to the appeal
Thank you
im with jhut, russ and joshua in that situation, would explaining the situation help us in anycase?
Russ already explained the situation. I added it to the appeal
alright, thank you mate
Im with Desto and Joshua in A trio, Jhutt was a buddy i let see the base and he couldnt TP out due to building block so he authed on TC and thats how it went lol, GGS
Appreciate the help @near halo
Anytime!
again
server keeps lagging
DDOS?
i still can not connect anything to the large water catcher
wtf is going on on rustoria us main
down for eu again or is it all on us main rn?
now us main down
the amount of times i wake up dead, cause i'm eu and only eu's dc is fking annoying this wipe 😦
Cannot connect to US Main
Servers are having some issues atm. Admins are already on it
helppp !!!
ya ikr scrim, lemme get a vpn real quick 🤦🏼♂️
76561198857943527 im with russ desto jhut
This is my steam ID 7656119908242724 hacker ban, this is my sixth ban! Please appeal for me! I use VPN
I've made an appeal for you.
thank you@pastel jungle
does anyone know why i cant connect a hose to the large water catcher T-T
we took heli and were standing on loot. will heli loot despawn?
@frank ether right now prolly lag
@terse arrow it didnt work yesterday either. i dont know what to do. i just fucking posted on the subreddit
im just tryna learn how to farm T-T
we took heli and were standing on loot. will heli loot despawn?
idk then keo lol
wtf is up with main
how do i redeem starter kit?
awesome thanks for response
quick bit of advice, before you make more and more servers make sure the ones you have are not lagging like shit
just putting it out there
Aware of the issues, and it's a host issue not an us issue with something we can control. However thank you for the advice
np mate
I have been banned for "hacking" when i tried to join
!steamid
Hey, @kind plaza
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
ok
@kind plaza You should provide your steam ID
76561198799296010
I've made an appeal for you.
ty this has happened before idk whats happening
how do i get my discord kit?
!auth
Hey, @pastel jungle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
yo I found a blatant cheater
!auth
Hey, @slender kindle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Hey, @glass schooner
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
<@&274971100184576010> How long does it take for reports to get a reply?
I'm being door camped and I can't do anything
If I even step out the base dead
Door camping is not against the rules.
No he's cheating blatantly
Tickets are viewed once Admin has time, few minutes to couple hours.
Um... Us Main Down for 15 minutes?
Okay np thank you
what about updates. i just got we will investigate the situation when someone was threatening to ddos, dox and harm me
what about false anti cheat bans
when will servers be up?
#announcements message Regarding Server Issues
same qu
Administrator took care of the threat.
main
been playing all day with my mates and i leave for 10mins and get banned
Candy. was someone ddosing?
There was some people making threats but we rly don't know
wait so how long does an unban from a false detection take
this has happened before
i just wanna play with my mates
good to know
Few minutes to couple hours, please be patient.
this has happened to me before and admins just unban
cuz i was legit afk for 10 mins
and i got banned
I will make one for you. What is the reason of your ban? @subtle wagon
when is server up
Admins are looking into it now
@balmy cypress i have a problem with the ip u gave me
10x so laggy
wy vip isnt working
im honestly curious, what makes it so eu's cant connect
If you get kicked from a server is there a 5 minute buffer so you don't have to wait in queue?
rip me back in queue, sucks to be eu on this serv
im getting connection attempt failed
On the modded ones yes, not for the official
If that's to US-Main, that's because of issues with EU>NA connections currently. Been worked on as we speak 
damn
Purchased Vip, but im still in Que.
gotta buy VIP+ for queue skip over regular VIP's
Joined to support room, but there are "trolls" who pretend to be support staff
It's saying disconnected: Connection attempt failed
please be patient, we’ll comment more into this once its been resolved
vip+?
Please message @balmy cypress
it was a joke sry lol
dude im getting raided right now but ok....
@balmy cypress i have a problem with the vip again
easiest offline on all the eus 😂 im gonna spawn in dead again cause all us is connected. :sigh:
honestly shouldn't let us in before eu's 😠
@balmy cypress
Please, send message to him and include your SteamID64.
Dm me please.
I cant connecttttttt
nice i just got raided while i couldnt log in to do anything about it
I'm sorry for the experience and inconvenience, sometimes things are out of our control and can take time to be looked into. I apologize again.
Why cant I log in?????
Im not outside the us?
what server are you trying to connect to and what does it say?
Hello why was i muted xd
us main and it says connection attempt failed
^ exact same
@strong meadow roll it back?
the issue could be affecting people in the states, ill keep an eye and let you guys know.
ngl Im just gonna avoid going to outpost at all until it gets fixed ig
im in cali and i have the issue
damn, i waited quene for 3 times today
@strong meadow not fair that some players can raid while others aren't allowed to reconnect
hello me got muted for 12 hours
i waited in queue 5 times man
^
#announcements guys
I'm in las vegas and cannot connect
yea i know bowling it just sucks 😦
^^
we are aware that there is some connectivity issues and that is being worked on
yeah man they gettin ddosed hard
literally just got raided while we cant connect
they started the raid AFTER reconnecting
ya i would support a roll back tbh
roll back means another restart
fk being raided cause server side decide not to let u in
Rollback is very unlikely, the server is currently up for some players.
hell no
some players =/
if we were talking 5 minute apart, then maybe idk but it's 1 hour they've been in before us soon
@kind plaza - You're unbanned
Not unlikely, it won't happen. I also understand your frustration that some players are able to connect but if we completely shutdown the server then we'd have 500+ players upset.
Issue seems to be happening for US residents too, please be patient while it's being looked into.
@strong meadow i am like 51% sure that the large watercatcher is bugged. https://gyazo.com/3ccb47de0c6ce65cff5d206cd09a1d83
make the other 500 people mad
@subtle wagon You were unbanned 9 days ago.
this should be working 100%
yeah those players are just taking advantage of the fact that others cant connect. doesnt seem fair
That'd be a Rust bug, report it using F7.
@late shell You will be unbanned after this wipe.
Hey Andreas, the last thing we want is downtime. Especially for any of our players to not be able to get on the server. However sometimes things like this are completely out of our control. We're trying our very best to have it sorted ASAP. However sometimes there are other things stopping this and we can't just make it work right away.
but someone just send me a screenshot of it working for them on another server.
its only us main for me
i'm just pissed cause i lost 5h of work due to downtimes and us connecting way ahead ugh.. 😦 always happens on a farm trip.. 3 times :I
i can join all other servers\
Hmm, well bugs aren't always consistent and they can take place at different times ect.
Understandable. Completely justified to be frustrated. However at the same time we're also frustrated that this is even an issue after all the time and effort we put into these servers day to day. As I said though sometimes it's just really out of our control and we can only go from what the host tells us and we're under constant attack/ddos attacks trying to disrupt the servers as well
i cant make another large water catcher so maybe an admin or someone can see if it works for them on the server
might actually just be a server bug. someone should test it out. Im on the long server
i know, i really do appreciate all the work u guys do, i just wanted to let u know how it feels to be eu for a bit, a lot of us can't think this is fair.
thanks tho.
We’re EU ourselves and just FYI we also cannot connect to speak to players in game haha... so it’s equally as frustrating
^
i been getting riaded for the past 20 mins and i cant get into the server
Anytime issues like this happen we share player frustration but multiplied by the amount of players being affected. We don’t like these situations either but it’s just part and parcel of running a successful game server. You have script kiddies that are jealous and want to try and ruin peoples days.
how come i cant cant join the us main server? i have vip and can connect to others servers but it just says connection attempt failed when i try to join. Also my other friend is currently playing but i cant
how come i cant cant join the us main server? i have vip and can connect to others servers but it just says connection attempt failed when i try to join. Also my other friend is currently playing but i cant- SAME
it says people from outside the us though? im in the us. does this make a difference or nah
it says people from outside the us though? im in the us.-SAME
i cant join us main
US People are getting the connection issue as well, we are aware.
Please remain patient and wait for further #announcements
alright thanks for the help just wanted to make sure it wasn't on my end!
i just want my large water catcher to work
I would like to appeal my ban.
!steamid
Hey, @surreal fjord
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Please tell me your SteamID64 and the reason for your Ban, I will make an appeal for you.
theres this guy called [ez] legacy he killed all my teamates with headshots from at least 70+ meters hes really sus
!report
Hey, @lucid spear
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Candy, in a DM?
Please report the player in game with /ticket, @lucid spear
Post it here, pretty please.
Ok ty for the help
@pastel jungle eu and finally connecting ❤️
Ban reason: When I logged on it flashed racism for a second then changed to disconnected, not sure what i did I almost never type in chat. Steam : 76561198997553792
Really confused
Alright, I've made an appeal for you.
now i can connect to US main from EU finally, works for now 🙂
It will take from few minutes to few hours. Depending how busy Administrators are atm.
ok, Thank you.
@surreal fjord You're unbanned.
THANK YOU
I purchased VIP but i'm still sitting in the normal queue
Message @balmy cypress
!report
Hey, @uneven minnow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
has anyone looked at my appeal yet?
I am stuck in the middle of no where
f1 kill doesnt work
I have a full metal set to my game crashed on cargo so
!ticket
<@&415898423460626432> <@&274971100184576010>
does sam sites shoot your own helis now??
cuz it didnt do that before
can admin like tp to my base or something
nvm a monke told me to respawn in console it worked
<@&274971100184576010> does sam sites shoot your own helis now?
From what ive experienced, yes @arctic sapphire , happened everytime we would go back to our base, you have to try to finesse it to not get shot down
They're not supposed to, I have contacted developers to let them know.
okay because we just lost 2 scrap helis 😦
Ouch
ye
@strong meadow any update on our appeals?
Bread crumbs^
eu's got kicked agian us 3x
@strong meadow btw its on zeus eu 5x
eu's got kicked again on US Long

look at spoofy being a senior
xd
so far none as of now, an admin will get to it as soon as possible.
@pastel jungle you said I was unbanned but It still says I am banned when I try to connect
I was just muted for a kid who baited me by saying "Chat mods don't do shit" after, i replied "Say the racist word i dare you" and then i was muted.
I was simply trying to teach him that chat mods do indeed put in work.
You still baited racism by saying that, you will not be unmuted early.
I was just trying to defend the chat mods. 🙁
I understand but saying that does not help anyone.
does anyone know why my own sam sites are shooting me down on the US 5x, i placed them and i have tc but they still shoot me down, it just started happening a few days ago
It would've taught him a lesson if he was muted, 😢
It appears that it's an issue right now, I have alerted the developers regarding it.
/steamid @rocky trail
Hey, @rocky trail
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199067934279
hi admin,
at this morning from utc+8 time, when I link the server, the respective information is "unban in5d 18H, associated with a cheater".
but I haven't joined any team yesterday when the server reset. and I'm a new player, always be dead, haven't killed people. it must be something wrong!
please check the data ,and looking forward to your soon reply, thank you
Me and my buddy cleared and took over oilrig. The server crashed and me and my friend got killed on oilrig while being offline because of the server crashing and there was a que. Please fix the server crashes!
are you eu @dreamy dagger playing on a US server?
Yes
I'm the "buddy" here.
We had 2 full AK sets with a bunch of nice juicy loot and then we disconnect. We're located in sweden.
I just got in again and we are both dead because the scientists respawned because we got kicked
@near crown please contact @unreal silo with regards to your ban
Please message @balmy cypress regarding your kit.
I'm still disabled! It's been four hours! My steam ID 7656119908242724 please continue to appeal for me
Are you sure it's on the correct server you purchased it?
Sorry for the unfortunate situation, unfortunately we do not interfere with gameplay. I hope you have a good evening :)
@strong meadow
Judging by your previous kits, they've all been US and this one is EU so I'm assuming it's on the incorrect server you've purchased it
If you do want this moving to the US server, just let us know and it can be moved
@echo venture can you make QA role higher than dedicated player role 🥺
cuz i feel like QA is more special than dp
it wouldnt affect anyone since people barely have two of the roles ❤️
i got banned for scripting? when i never was scriptingcan i apeal or something i can hand cam if you want i confused
what about the issue of the disconects...
hi admin,
at this morning from utc+8 time, when I link the server, the respective information is "unban in5d 18H, associated with a cheater".
but I haven't joined any team yesterday when the server reset. and I'm a new player, always be dead, haven't killed people. it must be something wrong!
When I enter the server, I will prompt you are banded from this server
My steam ID 7656119908242724 please continue to appeal for me
hi admin,
at this morning from utc+8 time, when I link the server, the respective information is "unban in5d 18H, associated with a cheater".
but I haven't joined any team yesterday when the server reset. and I'm a new player, always be dead, haven't killed people. it must be something wrong!
my steam id : 76561199060386234
You have to wait patiently for the administrator with me, and the administrator also has a life
I'm not an administrator. I'm a player
ok
This steam id is not banned.
You were banned for being associated with a team giving loot to a cheater on the server. You will be unbanned next wipe.
yo wtf is the issue
with this eu stuff
where it keeps kicking us
from us server
every like hour
^
@void condor I am banned but did nothing, then maybe 30min ago Candy said she made a ban appeal and then said I was unbanned.
nice just timed out again
Try again in 5 minutes
for the 4th time today
Thank you, administrator. This is the sixth time it has been banned! I am very helpless, also very happy, every time the administrator can solve the problem! Have a good night.@void condor
Have a good night 🙂
wait it was 1 hour and 30 minutes ago
i got banned how can i appeal
still wont let me join the US medium server
Looking into the connectivity issue again
Aware
helpful when im mid being raided
aden this is the 3rd time tonight is there gonna be a fix?
last wipe it was laggy as fuck and this wipe everyone is getting timed out
maybe switch provider?
stay banned bruh fuck the scripters
i didnt tho
There’s a fix every time and then there’s more attacks
Message @misty scroll regarding your ban!
ok
is it a ddos attack or? cause its wierd its only for eu players
why do you keep kicking my euro friend <@&274971100184576010>
ughhhh dc'd mid roam and dc'd during a raid defense toooooooooo fk this wipe aint mine, hope this eu connectivity gets fixed :I
@wheat sun it's cause of ddos attacks
was it u raiding me?
bcs i got dc'd too
@terse arrow ddos attacks that only affect euros?
@primal rain no i was raid defending
oh
Us main down again?
same happend to me
@wheat sun i don't know specifically why it's the eu's connection thats being hurt, but the server is being attacked which boots us off
Hi, administrator, can I have the server direct connection address? I can't find a server in the server list, even if I've collected servers
We're aware of the current connection issues.
I got banned for vpn. need help 😦
!steamid
Hey, @fossil abyss
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
thanks dude 🙂
Could you press the link so and give me your SteamID64?
I will make you an appeal then.
76561198175103254
Lovely. Administrator will view it shortly.
That ID is not banned
i got Associated with a cheater.steam ID76561199079372881 im not chaeter.help
i got Associated with a cheater.steam ID76561199079372881 im not chaeter.help
looking
has my ban been appealed yet?
relog in 5mins
76561198857943527 i was team banned because my buddy let someone auth on their tc while i was offline
ok
@rocky trail unbanned
unbanned
log in and pick up yoru codelocks please!
ok thanks
why is US trio 5x down?
Hey, @sweet matrix
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199016558482
Why is the 5x no bps not showing up did it wipe???
what happened to us long
bro i was in the middle of a Raid
yo guys i dont see the server when i try to join can anybody help me?
can someone ping me when its back up
wait server is down?
cant log into it for some reason
yes 5Head
for how much longer?
Servers are back.
ok thanks
sorry, a cheater on the game always wins. but I always died. cause I haven't cheated and haven't joined any cheater team.
I thought this associated with a cheater team, maybe is False cause I use the VPN. you know when I link us server always delays from China.
maybe the cheater team uses the same ip.
it is too hard, I always lose the game , trouble to queue,vip out of stock. and when I finally buy a VIP to play this team no need to queue, the server told me have been banned? so hard.
I'd like to unban now. please.
i see it
@buoyant ridge try now
us main
Try again in 5 minutes.
Sorry, administrator, I forgot this is the complaints channel.
I joined the steam group but it wont let me join the verified areanas
very thank you
/auth
Hey, @jovial wadi
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
No I did that but it didnt work
Hello, I got appealed like 4 hours ago about a ban and I wanted to know how much time will it last to get sorted out
how come when i raid i empty a mag of explo ammo into a garage door on Trio 5x and it dosent do any damage good server man
where do i report at
!report
Hey, @bleak swallow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@mellow tundra I Need Unbanned, Someone authed on my TC while i was in a clan, so my whole team got banned, You unbanned @near halo, Can you unban before we wipe please
Candy I did auth in game and it said I already joined the steam group but it wont let me join the verified arenas
Try to rejoin Steam group and auth again, auth with Discord as well.
I accidentaly got my friends banned, but I already got appealed 4 hours ago and still no response
Could you give me your SteamID + reason, I'll make a new one for you incase.
Oh wait, I found it. Give me a min.
My steam ID: 76561198259303080
My ID: 76561198259303080
My friends:76561198236696184 76561198969128003
I found the old Appeal with the info.
Ok
how long until the problem on us server is fixed? i keep getting timed out 😦
How do i go about a refund on a vip i literally just purchased?
Timed Out issues are usually because of your own internet. Have you checked if the same issue applies in other servers?
Contact @balmy cypress
ty
Is building when you are building blocked a cheat?
Cus a guy raiding my base rn just did
Some servers allows you to build twigs on others TC areas, but upgrading it shouldn't be possible without TC.
The us 5x no bp does not
Doesnt allow me at least
Might as well create a ticket so that they can at least be investigated yeah?
You can build floor twigs in that server.
You can make one if you want to
4n4l is literally 8 deep on 3x no bps and i can count names
like lmfao this server is a joke
!report
Hey, @latent basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
It’s because I’m in the Eu, I spoke to someone earlier and they said there’s been a problem today with all Eu players
Those issues should be resolved for the current moment @celest berry 🤞
thx @sweet matrix
how do i check server KD
Ok ty it keeps happening 😦 literally lost full kit in the ocean 😓😭
@pastel jungle I am one of the friend of @desert nexus I was wondering how long would the unbanning process take
I'm sorry to hear that, it's not something we want to be happening. However sometimes things like this are just out of our control I'm afraid
I assure you however we are doing everything we can to try and prevent it
Yeh 😦 it’s a shame I’m enjoying the server hopefully tomorrow will be better was fine yesterday
@pastel jungle wait I’m unbanned?
It seems you were unbanned 9 days ago?
Any way I can report a bug
A server side bug, or game bug?
I'm not sure
It's when u repair Ur base
The doors or windows don't repair
Ever
Like use the repair option on tc
Like the insta repair tool, were you hit the base once and it repairs the entire base?
The TC repair thing
If u click Ur tv
The bottom says repair base
And u repair it and only the walls repair
No doors or windows
Mind putting this into, #feedback-suggestions for me.
Kk
/ticket in game
Hey, @dark radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
why am i banned for ban evasion when i shouldn't be banned in the first place, my ban got removed ages ago heres the steam url. https://steamcommunity.com/id/744532525553631746/
ʏᴏᴜᴛᴜʙᴇ: https://www.youtube.com/c/MotoRust/videos ------------------------------------------------------------------- Settings: Resolution: 1680x1080 dpi: 400 sens: 0.19 Mouse: Glorious model o wireless Headphones: Logitech G Pro X
I will put an appeal in for you
thanks.
Who can unban people?
Admins
@balmy cypress
When do admins get on?
Am i gonna get unbanned?
Ive been banned for 7 hours, like this is damn near last day for pvp
well the person that banned you is the only person that can unban you
so you have to wait for the person that banned you
and not just any admin
It was a codelock auto ban
😮
that's messed up i've seen alot of those recently
An appeal has already been created mate, just sit tight and wait for an <@&274971100184576010> / <@&415898423460626432>
Its been 7 hours, and my buddys have all been unbanned like, im the only one waiting
@unreal silo I wasn't sure where to put it, clan cheating on 5x no bps (5 man), clan f7, krixy
Hey, @weak ember
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
thanks
Why is main sooo laggy?
so how long does it take for a appeal it has been like 2 to 3 months?
when is the being down and getting hitmarkers on a kid that is 6 hp glitch gunna be fixed
rust bug
Thanks for the help <@&274971100184576010>
i still havent received my kit
<@&274971100184576010>
its been like 5 hours since purchase
Hi Venom, I'm pretty sure I reached out to you earlier to help you and you never got back to me
?
Are you sure you purchased the kit for the right server?
yea 5x us
Your previous purchases are all US and the one you made is EU not US
I did say this to you earlier on and you never responded
I did reply to you which would give you a notification
ty
It's now been changed to the correct server
discord doesnt notify if you have the app open and not on that server
or atleast mine doesnt
ty
this kid has been scripting for an hour
Did you /ticket him in game?
yes like 2 hours ago
Hm. An admin will check up on it soon then
we got tripled out of our mini and lost like 2k scrap 2 hours ago
he trippled 2 of us out the mini in about 3 seconds earlier
Don't worry, an admin will verify if he is indeed cheating, and take action against him :D
sounds good
he's playing rust for at least 3 years so i doubt he is but i could be wrong ._.
chances are small but also the first time you died in the streamable clip that was because of lagg
I noticed that as well. You were like shot through the wall or something
and it was like delayed
Pretty sure you already got a response to that ticket @river girder the player was spectated and wasn't cheating
?steamid
Hey, @ruby wing
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198091678225 hello, recontacting support for team appeal from earlier, everyone in the team appeal got unbanned except myself
ok
Hey I was wondering why yalls stats arent working online
how do i get an admin in my server??
F7
Hey, @final crystal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
How do I verify I joined the discord
Hey!
Hey, @uncut pine
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Just click the link to get started!
Unfortunately not something we offer I'm afraid Adams. Maybe try around the area you died last is all I can suggest
76561198091678225 i was team banned because my buddy let someone auth on their tc while i was offline
Tough luck? It’s kinda like harboring a fugitive lol
Hey, someone by the name of pingu#0030, who i used to team with ingame, is sending your players IP Loggers and calling me & fluffy (my black friend) the n word.
res been repeatedly racist, and i would rlly like a perm ban. ill link his steam in a sec if u need it
hes*
Give it time, and staff member will be with you shortly.
admins reallu busy tonight i take it?
so basically earlier i appealed for team banned for an accidental tc interaction earlier, long story short the rest of my team (russington, joshua, and the jtusk or what his name is that was the one who touched tc) were unbanned except me
76561198091678225 if ya need the id
@dark radish
I just got banned for exceeding group limit because my neighbor gave me codes
Would you like for me to make you a appeal?
When was this?
Yes please
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
closer to around 3 or 4 pm?
west coast time
i believe russington was the first to mention this case earlier
I logged in
Hello ! i got banned for " Ban evasion" im just login on my new laptop and suddenly disconnect and got banned can you check it
everyone in that discussion were unbanned except myself
Send the steamid it gives you in here
?steamid
Hey, @chrome imp
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198968678471
76561199066953446
ok ill make an appeal
Making the appeal now its for team limit right?
Yes
Making yours as well
I was getting roof camped by my neighbor and I was getting really mad so he felt bad and gave me codes and when I put it in I got banned
can a guy get banned for being 12? lol
I was appealed for a similar reason but didn't get a response since 2 PM
Appeal is in for ya, an <@&274971100184576010> / <@&415898423460626432> Will be with you :D
And I dont know if I am going to be able to play in this servers
@dark radish thanks mate, shall i wait in waiting for support tab?
Same for you @chrome imp @near halo
vc*
not necessary
Thank you
Hey, @dark radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
yo fear
Alright do you want me to make an appeal on your behalf?
?steamid
Hey, @amber thorn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Thanks!
sounds good
Being raided by hacker on US long D6
damn.
instant head shots in night
make sure to /ticket him
@dark radish I was appealed for a similar reason but didn't get a response since 2 PM
Give me a sec and Ill check it out
when i spawn in tower i just get headshot when peaking
rip
exceeding the team limit
fear you dont want me to make a handcam video for you
Yeah
up to the mercy of the admins really
you will most likely speak with an admin soon
yeah but how am i supposed to show im not
@keen yew Are you sure you made an appeal?
without a handcam vid or
My friend @desert nexus did
An admin will help you out though
I checked as well and didnt see one
Ill make one rq
Rip berry base
I found it
how do i verfy to play training camp
^
Hey, @vital ledge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Hey is there somewhere I can file a report for suspicious player?
im still banned for scripting
?report
Hey, @keen widget
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
Has someone made an appeal for you?
