#support

1 messages · Page 1296 of 1

marble mantleBOT
#

Hey, @oblique spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

void condor
#

What's the issue Zoaks?

hazy vortex
#

@strong meadow But is there a point of me creating a ticket if I wasn't the one reporting them for hacking in the first place? As I mentioned I don't have anything to do with them being banned or have any kind of evidence. I just think it's quite weird how if some get banned, everyone isn't.

strong meadow
meager schooner
#

done

#

take ur time they arent going anywhere

strong meadow
#

admins will be sure to check it soon :)

meager schooner
#

thx

oblique spindle
crisp storm
#

yo im banned for chargebacks and idk why, can i talk to someone abt it?

oblique spindle
strong meadow
#

Please message @balmy cypress regarding your ban @crisp storm

oblique spindle
#

3 diffrent guys

#

all leg hits in a scrap heli

#

dont have name but u can check id right

#

?

#

lr even the pilot got legged

crisp storm
#

in dms?

fallow anchor
#

how is thet proof

compact tusk
#

i have vid

fallow anchor
#

3 of you in a scrap that i ezzz

oblique spindle
#

ok

#

parker

fallow anchor
#

you can ezz trippele and tag people in helis

fierce otter
#

I got 2.2k and i know when someone cheats and dont

verbal holly
#

wow this is cool asf idk how i had a full gear set but i got 300 radiation and my teammate got 0 LOL

fallow anchor
#

becuase it is smol space

fierce otter
#

but even i as a front driver only got leg hit tags and taken to 20 hp and one got downed killing people in heli is nothing special but all leg hits is

#

everyone in the fucking scrap obvious cheats he has the aimbot on leg only the guy is lucky i dont have a name

#

Like i said scrap heli tags or kills arent special but do you also read the distance or nah ?

strong meadow
# oblique spindle

Please do '/ticket add' to report this player. We will need a name though to investigate. Sadly the ID in combat log is basically useless when it comes to finding a player.

fierce otter
#

okay no problem hope the guy doesnt see this but ill get my self killed

gloomy field
#

when somebody hacks in game is it a perma ban right off the bat?

strong meadow
strong meadow
gloomy field
#

hmm intressting

#

so my friend got banned for no reason and the staff call it hacking and he got perma banned lmao so

#

and he was not even on rust

somber ravine
#

Do you have your friends steamid?

gloomy field
#

yea ill msg you it

fierce otter
#

Kawaii the 2 people that just got banned are those two from the ID

pine echo
#

VPN BAN Who can help me id76561198825370259

void condor
brisk obsidian
#

Can someone just tell me why im banned. i legit was not even playing the day i got banned

sweet matrix
#

@halcyon beacon DM @violet dagger about your ban

pine echo
#

@void condor Are you saying I'm not forbidden?

#

This is my teammate. He's been VPN-blocked, too id76561199073068112

little bear
#

Can i get admin support?

#

A cheater by the name of YoYo just got banned

#

is ther an admin i can dm the full story

#

and i have some questions

brisk obsidian
#

@void condor Could i talk to you for 1 more sec?

void condor
#

No, you'll remain banned.

little bear
#

Could i speak to you aswell

void condor
#

What's going on jwalk?

little bear
#

im not with them

#

ill dm

void condor
#

I have dms disabled, feel free to join support though

gloomy field
#

lmao so for hacking you stay banned, yet the mods cant explain what he did?

little bear
#

alright ill join rn. the voicechat?

#

waiting

void condor
#

Sure

gloomy field
#

if your going to admin abuse at least make up a story?

#

lmao

brisk obsidian
#

please just talk to my dad

silver shoal
#

QVIXZO needs a fat ban dude is just yelling racial slurs

near halo
#

im having trouble getting my pvp kit

void condor
#

Hop in support Zoaks

near halo
void condor
#

Yep

brisk obsidian
#

i have no idea how to hack please just let me talk to someone

solar drum
#

we raided a base and some kids outside guessed the codes to the door and now we got kicked

#

76561198048170091

#

banned

#

just our luck

vapid mason
#

dont hack then

solar drum
#

hack?

#

we raided a base and put doors on. Some kids came up and guesed the code

vapid mason
#

why did you get banned

#

cuz you hacker man

solar drum
#

who me??

vapid mason
#

ya

solar drum
#

how did i hack??

vapid mason
#

you got banned

near halo
sweet matrix
#

@near halo ?steamid

#

?steamid

marble mantleBOT
spring torrent
#

i need support

willow tendon
#

What do you need help with @spring torrent?

near halo
#

how i do ticket

#

/ticket

#

i need an admin asap <@&274971100184576010> <@&415898423460626432>

waxen gust
#

!donatelink

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

strong meadow
sage yacht
#

hey i tried to purchase the vip pass for 30 days but it instead gave me the amount needed to buy it and it said out of stock

#

had to wait a q and i was wondering if i could get a refund

near halo
#

ffs this ticket dont work

strong meadow
near halo
#

admin ffs tp me ingame 5x no bp, me and my clan have extreme huge base and these people blew right into tc when its hidden inside nowhere

sage yacht
#

no but it gave me the curency instead of the actual vip since it was out of stock

near halo
#

and dont even getting their names since they just hiding

strong meadow
# near halo ffs this ticket dont work

I promise it does, it's a very efficient process that allows us to look through the ticket throughly and come to a conclusion. Posting here won't help.

near halo
#

bro i dont even know my ticket code

#

and its even to late cus they keep booming to make it look good now

strong meadow
#

it can still be investigated as is as long as you mentioned what the players are doing.

#

@sage yacht message @balmy cypress regarding this.

sage yacht
strong meadow
#

Dm works perfect!

sudden reef
#

@strong meadow can you check why Vanta#1900 is banned on here?

sage yacht
#

thank you !

sudden reef
#

he's banned on discord and servers

upper canopy
#

teammate is banned, need to talk to a admin

strong meadow
strong meadow
sudden reef
#

oke

upper canopy
#

@strong meadow ill get him to join waiting for support with me

near halo
#

Hi was jsut banned for exceeding group limit for helping out a kid thats note ven my friend on discrd steam or anything just a random

marble mantleBOT
upper canopy
#

@strong meadow my friend is in the call

#

me and him both need to talk

near halo
#

k thx

upper canopy
#

dont want to type some shit out

#

want to talk to a admin

strong meadow
#

I'm not able to help currently but once I get his steamid ill create an appeal. Im on vacation and can't look into things.

upper canopy
#

so kawaii and other admins dont just drag you in a call anymore?

strong meadow
#

if they're available they will

near halo
#

i made ticket and 0 respond

#

and they legit just hide and watch me without showing their names

#

cus they know they use so obv esp

strong meadow
#

what server?

near halo
#

and wont get refunded for this either

#

5x no bp

#

legit 300k metall upkeep and hidden tc

#

and they blew right into it

#

now they just blowing around to make it look good

strong meadow
#

There have been 0 tickets made. Just to be sure whats your in-game name?

near halo
#

they replace all doors also so i cant get in to see their names

#

relsty ingame

#

i made 2 tickets

#

258 - ticket

twin kestrel
#

I applied for chat mid is there a estimated time for a response?

#

Mod*

strong meadow
#

Approximately 1-3 weeks!!

strong meadow
near halo
#

bro legit this slow response from admins, they alrdy blew like 20 c4 to make it look even now

#

they got tc and just wasting up boom to make it look good

#

blew right into tc first thing and change all codes and just hide

#

gg espers

#

made a 3rd ticket now

#

got their names

#

"konde"

sage yacht
#

@strong meadow i hate to ask but how long do you think ill need to wait before he responds
do i need to do anything or can i just send him a straight dm of my situation

near halo
#

so when i get response?

strong meadow
#

@sage yacht I belive he is offline right now but he might be on later!

sage yacht
#

ok thank you !

near halo
#

can some admin do some shit today or?

sage yacht
#

very good mod service

near halo
#

legit this response is awful

#

well no yea let them get away with all loot and using esp yea yea go for it

#

last time i donate here

strong meadow
#

I am not seeing any tickets made by you. Im not sure how its supposed to be looked into if there's no ticket. We will gladly look into it asap but you have to create a ticket. @near halo

near halo
#

BRO

#

I MADE FUCKING 4 TICKETS

strong meadow
#

5x no bps?

near halo
#

YES

#

eu 5x no bp

final gate
#

After making the tickets did it tell you the ticket numbers?

near halo
#

259

tiny path
#

is there any way I can donate with bitcoin?

near halo
#

is the number

#

im legit losing my mind on this shit

final gate
#

Telling them the number gives them an easier time at finding your ticket

near halo
#

all they do is trash talk in chat and keep booming to make it look good and admin dont do shit about it

#

ITS SO OBV ESP

thorn bone
sturdy meadow
#

yo i got banned for exceeding group limit but there was only 3 of us wtf??

near halo
#

but its way to late to even see that shit now since admin slow ass dont answer

strong meadow
marble mantleBOT
near halo
#

so @strong meadow please tell me, how will u manage to look into this? there is legit no proof left of esp here

strong meadow
#

I cant go into details about the investigation. FrogFingerGuns

near halo
#

anyways i just gonna make sure these guys get banned, then im changing server, aint playing where cheaters can go free

final gate
#

Relsty just trust them and they will be looked into.

sturdy meadow
#

76561198356184331 was in a trio and i got banned for exceeding limit on 5x no bps

near halo
#

yea yea i belive they will look into it

#

but what im saying, that dont help how my base is falling apart and loot is gone

strong meadow
#

They can't go free, there's a lot of servers we run and there's a lot of tickets that have to be investigated. It will be looked into throughly and a decision will be made.

near halo
#

just cus some kids using esp

sturdy meadow
#

how do i get unbanned? this is stupid bro

brisk obsidian
#

I have been banned from all rustoria servers for doing nothing and no one is willing to put any effort in helping me. Its just sad that i am banned for something i didint even do.

near halo
#

no

final gate
#

Relsty the admins might be able to help get your loot back but its not garunteed. What they did using esp is wrong and its good that you said something. Most people dont say anything and thats how cheaters thrive.

near halo
sturdy meadow
#

same i got banned for exceeding limit but i was literally in a damn trio on a solo duo trio

left hearth
#

76561198883344986 team limit exceeding

near halo
#

!steamid @coral wraith

marble mantleBOT
thick thunder
#

76561198161813773

near halo
thick thunder
#

76561198161813773 team limit exceeding

final gate
#

As i said relsty just give them some time and you might be able to get loot back. Its not garunteed but since they ruined your experience its most likely possible you get some stuff back

near halo
#

they legit hide until i finaly manage to see them and they dont even tell me how they blew right into tc and jsut being toxic

upper canopy
#

@near halo what server were you on?

oblique spindle
#

we aint cheating

sturdy meadow
#

76561198356184331 team limit exceeding

near halo
compact tusk
#

Admin we have proof hahaha

oblique spindle
#

u idiot

strong meadow
oblique spindle
#

admin we can give u proof

upper canopy
#

@near halo its a 5x dont worry about it lmao

compact tusk
#

we told him one of the best clues we can give but he cant understand

oblique spindle
#

can even join waiting for support now

strong meadow
#

Add the proof to streamable and link it through a ticket.

oblique spindle
#

pastaking yum yummi

near halo
oblique spindle
#

spaghet

strong meadow
sturdy meadow
#

whos the admin in here to get us unbanned?? @strong meadow

left hearth
#

same

near halo
compact tusk
#

if an admin wants to know how feel free to dm me

brisk obsidian
#

i was banned for hacking but never even cheated

#

feels bad

compact tusk
#

or even call me

#

i'll explain everything from begin to end

near halo
compact tusk
#

with some recordings to back my story

mellow tundra
left hearth
#

admin how do we know when our ban is appealed

final gate
#

Guys please bring this to general

mellow tundra
#

^

compact tusk
near halo
#

ahhh u need recordings since u record it before ur bud checked it out with esp?

mellow tundra
#

will look at ban aappeals soon

#

!mute 203260167410679808 10m

marble mantleBOT
#

:ok_hand: temp-muted relsty#9319 for 10 minutes

mellow tundra
#

!mute 237649719428382720 10m

marble mantleBOT
#

:ok_hand: temp-muted Nesom#1939 for 10 minutes

final gate
#

Guys. You had a chance..

crystal patio
#

i got appeal put in several days ago....

sturdy meadow
#

@mellow tundra could ya look at my ban? was banned for absolutely no reason.......

left hearth
#

do we get a notification?

near halo
#

!steamid @thick thunder

marble mantleBOT
thick thunder
#

76561198161813773

mellow tundra
#

@near halo What led up to yoiur ban

#

@coral wraith relog in 5mins

#

@thick thunder What happened in the momentss before your ban?

left hearth
#

76561198883344986 exceeding team limit

thick thunder
#

i was just walking in my base

#

i had just logged in

mellow tundra
#

@crystal patio unbanned

#

relog in 5mins

empty knoll
#

#freejace

mellow tundra
left hearth
#

aden me and spyc were in a clan i left the clan to join okie and we all got banned

empty knoll
#

aden

brisk obsidian
#

@mellow tundra please look into my ban

mellow tundra
#

@thick thunder @left hearth unbanned relog in 5mins

#

please pick up your locks

sturdy meadow
#

@mellow tundra i was with them

#

76561198356184331

mellow tundra
#

unbanned too

thick thunder
#

thanks big sog

#

dog*

mellow tundra
#

pick up and replace your locks

left hearth
#

thanks for quick respond

sturdy meadow
#

do i need to wait? says im still banned

mellow tundra
#

give it aaa few mins

sturdy meadow
#

alrighty

brisk obsidian
#

@mellow tundra i was banned for hacking but i never cheated and no one can seem to help me

empty knoll
#

@mellow tundra can you please save me

empty knoll
#

I got banned for 30 days for threatening to ddos which was a shitty joke I said in general chat and now im banned for 60 days

mellow tundra
#

speak to whoever banned you

empty knoll
#

I did I asked to appeal my ban and he added 30 days....

#

deadass

brisk obsidian
#

@mellow tundra 76561199075510748

mellow tundra
upper canopy
#

so what the admins were lying about him being banned?

#

@mellow tundra

mellow tundra
#

?

upper canopy
#

nvm nvm

mellow tundra
#

lol

near halo
#

sorry for it all they didnt have the tc

#

was a guy that we kicked

#

that sold us out

brisk obsidian
#

@mellow tundra still says im banned

ornate fulcrum
#

how do i do experiments with workbench

cobalt wagon
#

Can I talk to a mod please

raven bison
#

can i talk to a mod

cobalt wagon
#

I dont want to get false banned for teaming

thorn bone
strong meadow
thorn bone
strong meadow
strong meadow
near halo
#

Theres a cheater

#

Or 2

#

Im pretty sure theres 2

candid locust
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

ok

near halo
#

and then got banned

#

!ticket

near halo
mellow tundra
near halo
#

ona beach

#

iot was a little kid

near halo
#

Are you able to speed up the checking process of them?

ornate fulcrum
#

how do i get to experiment screen on work bench

candid locust
final gate
#

Capa facepunch reworked the way workbenches work and now only other way than finding stuff and researching it is through tech tree.

ornate fulcrum
#

so experiment is no longer sa thing

final gate
#

They only changed this to make it easier on the players to get to the blueprint they need and will cost slightly more making it a bigger grind then getting straight to t2 then tommy

#

Yea no more experiments sadly

near halo
#

yo can an admin check my ticket quicker

lost sundial
#

this kid is hacking i need help

near halo
#

?report @lost sundial

marble mantleBOT
#

Hey, @lost sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

lost sundial
#

i reported it

#

in game

near halo
sudden carbon
#

please

#

pleaseeeeeeee i just hv this guys point blank did not die 300 meter kills heads shots

#

nvm

lusty dock
sudden carbon
#

HHAHA

gray bramble
lusty dock
#

this muffin is looking awfully like a hamster @gray bramble

soft stump
#

I would like to ask about my ban record and the release date

#

steme ID 76561199076920558

meager beacon
#

Rustoria zeus US

#

is lagging like crazy

near halo
#

kids cheating

#

his name is YEYE

#

hes only heading all of us

#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

I cant theres not a /ticket on the ukn

#

Heres another one

near halo
#

yeah the rtg

#

heres another combatlog too

near halo
#

Mk ty

#

pretty sure the arm shot was bc i jumped

#

LOL

#

tysm

#

I wish I coulda been salty and called him out but I didnt want him to stop

sonic wyvern
#

how do i boost

thorn bone
# sonic wyvern how do i boost

Head into the Server Boost tab in the User Settings!
Select the Boost you would like to transfer by pressing on the three dot icon and then selecting Transfer Boost!
Select the server you would like to transfer the boost to.
Review and confirm your transfer!
YOUR TRANSFER IS NOW COMPLETE!

polar hearth
#

i got a game suspension a few weeks ago and im still banned from the rustoria servers how can i get unbanned?

void condor
#

Give it 5 minutes Noah, should be good to go

polar hearth
#

ok thank you

west pier
#

hi,admin,my friend was got banned frist join the server,can u help us?they are steamid:76561199007303761 76561199032285856

meager beacon
#

!report

marble mantleBOT
#

Hey, @meager beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

west pier
#

hi,admin,my friend was got banned frist join the server,can u help us?they are steamid:76561199007303761 ;76561199032285856;76561198330748562

meager beacon
#

Any1 who can help in waiting for support?

void condor
west pier
#

THX mememe

hidden coral
#

Any way to get the Rust+ to connect on [US] 3x? Keep displaying "Failed to get information from server"

deft sail
#

@void condor any idea when rustoria vip main will be in stokc?

wary osprey
#

any admins avail for us main ?

void condor
deft sail
#

@void condor so unless i camp the website out 24/7 i cant play :/

near kindle
#

got vpn banned

#

plz!!

#

any admin can helo ?

#

help?

void condor
near kindle
#

got vpn banned plz help 76561198311560746

valid meteor
#

why ban me

#

id vois

near halo
#

?steamid @valid meteor

marble mantleBOT
west pier
#

weedmao

valid meteor
void condor
void condor
spare shoal
#

@void condor

#

vpn ban

near halo
#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

valid meteor
#

thx

near kindle
#

ty somuch

pine echo
#

76561198999206671 VPN BAN Who can help me

fringe gull
#

how do i make a ticket

sinful nacelle
#

Why didn't I receive the purchase VIP

near halo
#

?report @fringe gull

marble mantleBOT
#

Hey, @fringe gull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

fringe gull
#

i did

#

can somebody pls check

near halo
ivory fog
#

Found the hackers main account I helped get vac banned, who can I report this to?

near halo
#

?report @ivory fog

marble mantleBOT
#

Hey, @ivory fog

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

^ Thats how you report ingame. Make sure if you have proof to upload it and post the link.

ivory fog
#

@near halo ik, he got vac banned after i reported his alt account, now I found his main account which should be banned, I can message you the info if that will help

fringe gull
#

how long does it take for an admin to check a ticket? just wondering

near halo
near halo
fringe gull
#

fun, getting cheated on and camped by him is fun

tired thunder
#

i need help!

near halo
tired thunder
#

how am i gonna get muted for something people have been saying and is not racist and out of no where you get muted for it

#

thats pathetic

near halo
tired thunder
#

nah

#

thats bs

#

been on here for like 6 months saying it every wipe and everybody says it and you get muted now lol

near halo
tired thunder
#

hmm

#

k

mighty crystal
#

consistent headshots

#

did a fourheadshots on me and even shots while i was behind the wall of my base

pure sinew
#

?report

marble mantleBOT
#

Hey, @mighty crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

hexed ginkgo
#

is a rustoria vannila weekly wipe?

violet dagger
#

Yeah

#

it wiped yesterday

toxic laurel
#

Whenever I try to go to the outpost on the no bp 5x us server, it tells me that the bandit camp has been merged into outpost, but does not let me teleport there

graceful ledge
#

hey is there any admin who can help me unlink my old discord

#

?

novel sage
#

How can i report rascism

#

@violet dagger

willow tendon
#

Was it in the chat or voice chat? @novel sage

novel sage
#

Voice chat

willow tendon
#

I'm sorry for the experience but voice chat is not moderated. You're able to turn your voices off in settings for the time being though.

novel sage
#

Ok

graceful ledge
#

famous

#

is there anyone who can help me?

#

is there any admin who can help me unlink my old discord?

willow tendon
#

Have you made an unlink request on the website? @graceful ledge

graceful ledge
#

Yes

willow tendon
#

Then you need to wait until an admin can do it for you.

graceful ledge
#

ok ty

toxic laurel
#

Is there anyone that knows why I can't teleport to outpost?

willow tendon
#

On which server? @toxic laurel

toxic laurel
#

us no bp 5x

#

and this pops up when I try

willow tendon
#

And your teleporting to outpost?

toxic laurel
#

yep, the command is just /outpost yeah?

willow tendon
#

Yes, what happens if you do /bandit?

toxic laurel
#

Same message

willow tendon
#

Ok, I’ll ask about it. Thanks for telling us.

toxic laurel
#

No problem

#

It started happening yesterday so I got confused

high nacelle
#

i just got banned for ban evasion when i have never gotten banned before why is this happening

#

?

willow tendon
#

Could you send your steamID please @high nacelle

high nacelle
#

76561198872034393

#

@willow tendon

willow tendon
#

Ok, I’ll make you an appeal. An <@&274971100184576010> will be with you soon.

high nacelle
#

Thank you

#

where do i contact him?

willow tendon
#

They will ping you here when they look at the appeal.

high nacelle
#

Ok thank you

chrome imp
#

Hello ! i got banned for " Ban evasion" im just login my new laptop and suddenly disconnect and got banned can you check it

violet dagger
#

?steamid @chrome imp

marble mantleBOT
violet dagger
#

Can you provide me your steamid64 and i can help you out

chrome imp
#

okay !

#

76561199066953446 its my steamid

violet dagger
#

@chrome imp You'll have to speak to @unreal silo

chrome imp
#

how to speak to him

#

??

toxic laurel
#

dm him

chrome imp
#

thank you @toxic laurel @violet dagger

toxic laurel
#

np

jade knot
#

Can I appeal

toxic laurel
#

hopefully they fix the outpost tp issue soon though

violet dagger
#

We are aware of the issues with outpost tp and we are looking into it hopefully it will be fixed soon

jade knot
#

@violet dagger could I appeal my ban

violet dagger
#

?steamid @jade knot

marble mantleBOT
violet dagger
#

Can you provide me your steamid64 and i can help you out

jade knot
#

76561199014739196

high nacelle
#

how long is it going to take for people to appeal my ban?

#

or look over

#

cuz its been 30 mins now no response

jade knot
#

Damn 30 min

#

I been waiting for 2 months 🥲

chrome imp
#

oh..

high nacelle
#

oh

#

rip

violet dagger
#

yeah

#

no

#

you are staying banned @jade knot

jade knot
#

Rip why

violet dagger
#

@high nacelle checking yours now

#

@jade knot you know exactly why

#

and the account you linked me isn't even the main, you even have attempted to ban evade

jade knot
#

Yeah I know but Luke said I can appeal in a couple weeks and I apologized

#

How?

violet dagger
#

then speak to Luke

jade knot
#

I have 2 accounts I linked you one of them

#

I haven’t attempted to evade

high nacelle
#

lorina maybe thats why u have been waiting 2 months XD

#

🧢

violet dagger
#

@high nacelle unbanned

high nacelle
#

thx man @violet dagger

jade knot
#

@balmy cypress

chrome imp
#

@violet dagger

#

logan not checking my dm 😢

violet dagger
#

Give him some time

#

he is more then likely asleep atm

chrome imp
#

okay

#

!

shut current
#

if i have 1 alt banned for macro i cant play on rustoria official servers?

half niche
#

nope get out

shut current
#

im asking admin not u

half niche
#

didnt ask

violet dagger
#

?report @sinful nacelle

marble mantleBOT
#

Hey, @sinful nacelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

violet dagger
#

@shut current Can you provide me your steamid64 and i can take a look

shut current
#

okay

#

old account or new one?

violet dagger
#

both if possible

shut current
#

okay

hexed ginkgo
#

is eu x5 trio without bps?

violet dagger
#

We do not have a EU trio 5x

shut current
#

new one:76561199125883796
old one:76561198283450299

near halo
#

\

violet dagger
#

@shut current you're good

shut current
#

so i can play on ur official server?

violet dagger
#

Yes because your gameban is over 180 days

soft stump
#

@violet dagger

#

I want to ask you about my ban

shut current
#

thanks sicario

soft stump
#

@violet dagger

near halo
frank ether
#

am i allowed to ask a question regarding connecting pumps and shit cuz i swear im doing it right but its not working

near halo
#

since playing ur shitty fucking servers ive become more racist than a slave owner could be

unique sparrow
#

Rustoria 5x no bps eu server down?

soft stump
#

I would like to do the above with my ban

haughty crescent
#

@near halo then stop playing the servers?

winter ravine
#

@astral pilot

near halo
#

@haughty crescent cant because my friends mainly play here , and staff too poor to afford fucking recoil training slots and still have minicopter ffa gamemodel ike who the fuck plays that

soft stump
#

I want my records unblocked

near halo
#

servers becoming big cancer

soft stump
#

@violet dagger

near halo
#

lag is too fucking big rn

haughty crescent
#

They don’t just increase lobby spots on ukn. You just have to wait. And they aren’t poor lmao. But here’s an idea buy vip so you can get in it.

near halo
#

i wont buy fucking vip on a shitty ass rust server

#

😎

#

maybe later but not immediatly after getting back into rust after like 2 years

toxic laurel
#

Then stop complaining ig

haughty crescent
#

Then don’t complain about the amount of spots in a lobby

near halo
#

i wont fucking stop complaining ur a huge fucking servber network and have 30 recoil training slots

#

and there is 10 to 20 people everyday waiting for hours

#

to get in

#

and most get fucked by nolife fat neeks that wait for u to come there then jump on ur fucking head and push u in so u spawn back

foggy crown
#

How can I report a racist team in zeus 5x EU ?

near halo
#

not like anything will happen

#

i got muted for racism and other shit for like 1 or 2 days got unmuted by idk even who or how in 2 minutes

foggy crown
#

They spam N-word in voice chat

#

and I have a video clip of them

near halo
#

everybody does that

gaunt ice
#

How can i get unban from ddoxing cuz my friend told me to write something in chat then i get banned
i dont know english much i thought it was a joke i still have a chat that he told me to text

near halo
#

enter the trainig server thats the only shit u will hear

#

nothing else

frank ether
#

why the fuck cant i connect my large water canister but i can connect my small one to the pump

strong meadow
gaunt ice
#

@violet dagger

#

i want to talk to u about my ban

violet dagger
#

?steamid @gaunt ice

marble mantleBOT
violet dagger
#

Can you provide me your steamid64 and i can take a look

gaunt ice
#

yes

soft stump
#

@violet dagger

violet dagger
#

Read your dms @soft stump

soft stump
#

I also want to talk to you about injunctions

violet dagger
#

What injunctions?

strong meadow
gaunt ice
#

@violet dagger i just posted my id64

soft stump
#

Play with cheaters

violet dagger
#

Speak to @mellow tundra about your ban @gaunt ice

violet dagger
frank ether
gaunt ice
#

@violet dagger in DM right?

violet dagger
#

You could dm him or you can just ask him here and he will respond to you when he is available

soft stump
#

I blocked it on January 2nd

gaunt ice
#

ty

soft stump
#

Thank you

#

@violet dagger

#

Have a nice day

merry token
#

Can you fix the UKN server? Too much lag and invalids right now.

gaunt ice
#

@mellow tundra How can i get unban from ddoxing cuz my friend told me to write something in chat then i get banned
i dont know english much i thought it was a joke .i really dont know anything about that

junior cape
#

guys how can i get a refund on my VIP i bought it for the wrong server

lethal tapir
#

@violet dagger I didn't use hack and got ban, plz unban my account from [AU] Rustoria.co-RTG(UKN)Com

pearl ocean
#

does some one know how to get unban? (did some bug abuse shit like 2 years ago but im done wit hthat shit and i just want to play with my friends again)

ornate fulcrum
#

been stuck on this

#

tryed closing steam rust

#

running steam as admin

#

nothin works

near halo
#

ITS SO FUCKING LAGGY

#

WHY IS FFA SO FUCKING LAGGY

#

if you bought vip on this server like refund actually

ornate fulcrum
#

<@&415898423460626432>

#

@verbal jackal

near halo
#

Whats up?

ornate fulcrum
#

how i fi?

strong meadow
near halo
#

Make sure you start rust from steam and not a desktop or taskbar

ornate fulcrum
#

k

strong meadow
#

!tag gamefiles @ornate fulcrum

marble mantleBOT
strong meadow
#

if that doesn't work, try this.

ornate fulcrum
#

already doing rhwm

merry token
#

Any plans on fixing RTG lag?

hidden coral
#

Any way to get the Rust+ to connect on [US] 3x? Keep displaying "Failed to get information from server"

lethal tapir
#

I didn't use hack and got ban, plz unban my account from [AU] Rustoria.co-RTG(UKN)Com

willow tendon
willow tendon
lethal tapir
#

76561198342970782

willow tendon
lethal tapir
#

OK Thank you

green kelp
#

can someone tell me whats going on with the rust app

willow tendon
fast crest
#

famous how does the rustapp work? back when it worked i get raidalarms but never actually raided? wht triggers the raidalarm?

green kelp
#

like it worked then stops then like 4 hours works for a small bit then stops

fast crest
#

plus i didnt link it to my phone thru electricity, its just the servers automatic raid alarm but it acts wonky and interlays with uur phone notification cause its still a raidalarm

willow tendon
#

Tbh, I don’t know a lot about the raid alerts. I think it’s to do with raiding inside the Tc range.

#

Not to sure though.

lethal tapir
willow tendon
lethal tapir
#

OK Thank you

toxic laurel
#

Whenever I try and enter my password to connect my steam to rust+, just tells me its wrong :/

near halo
#

you have to keep trying to login

#

sometimes it says your password is wrong when it's not

#

it's a bug that sometimes happens for some reason

toxic laurel
#

huh

strong meadow
# toxic laurel huh

There's not really anything we can do about this issue. You might have to reset your password or just keep entering it like hierso said.

toxic laurel
#

I figured, I already reset my password in a attempt to make sure it was right and yeah, it still doesnt work

#

wack

fast crest
#

is all server wiping in 30min?

#

server restart in 30min so server wipe?

strong meadow
toxic laurel
#

No worries, turns out just consistenly trying eventually worked so we are all good

strong meadow
strong meadow
toxic laurel
#

yeah definitely

mossy arrow
#

hey

#

hey

#

hey

strong meadow
#

hi

violet dagger
#

hello

#

hello

#

hello

strong meadow
mossy arrow
#

adm'n

#

can you check

#

zeus 5 x

#

there is fucking hacking assj clan

#

check it

strong meadow
marble mantleBOT
#

Hey, @mossy arrow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mossy arrow
#

ı already report

#

you are sleeping all day

#

you don't care about server

#

always sleeping

#

do it something

#

this is enough

#

wtf are doing

#

do it something

#

?

#

asjj clan (send nude)-(ok ok)

#

so obv they are cheating

#

all server say samething

#

none of your dick

strong meadow
# mossy arrow wtf are doing

I'm heading home from vacation actually, and going through the ticket system is the most efficient way. There is no reason to come in here and get mad at us when it's hardly been 5 minutes. An admin will look into it asap.

mossy arrow
#

ı don't care about your vacation

torn sky
#

ok buddy, calm down

mossy arrow
#

We get angry because of cheating on your server while you're at ease

#

go check it assj clan

#

zeus 5x

strong meadow
#

create a ticket and it'll be looked into.

mossy arrow
#

omg

torn sky
#

it's not us cheating is it? an admin will have a look into your ticket, be a bit patient

mossy arrow
#

ı already ticket

strong meadow
#

what server?

#

us or eu?

mossy arrow
#

Eu

strong meadow
#

You made a ticket just now, we run a lot of servers, you just need to be patient.

mossy arrow
#

ı can't patient

strong meadow
#

I can tell, it'll get responded to once it's investigated.

mossy arrow
#

I'll leave the game until I'm patient

#

they are always killing behind wall

torn sky
#

could be your ping

mossy arrow
#

nooooooooooooo

#

noooooooooo

#

all server

#

say samething

#

ı hate your ready answer al

#

you say always ping rust bug something like that

#

no

#

not my ping no rust bug

#

they are obviously hacking

torn sky
#

ok do you mind to send me your evidence and i give you my opinion? would you feel better after?

#

until an admin takes care of your ticket

mossy arrow
zealous kettle
#

A combatlog doesn't necessarily prove anything, just be patient and wait for an administrator to reply to your ticket.
You can view replies by doing "/ticket list" in-game

fast crest
#

when yakll are doing the wipe

#

for 10x modded?

#

na

torn sky
#

And being wounded twice does not mean he is a cheater @mossy arrow most likely a bug

torn sky
mossy arrow
#

you saying samething always

#

this is not bug

#

?

#

do you know garry' on twitter

torn sky
#

no

mossy arrow
#

he is rust developer

#

ı speak with him

#

and he say this is not bug

#

it's means hack

torn sky
#

then tell him to ban this guy

mossy arrow
#

😄

#

ay

#

you are very smart

torn sky
#

but anyways feel free to chat in #general 😉

mossy arrow
#

this is your server

#

you have to take care

#

about hacker

zealous kettle
#

Being downed twice is actually a Rust bug, it's when you get shot in the animation while being wounded. I've done it to people, and people have done it too me it's a very common and well known bug.

mossy arrow
#

Are we sure we're talking about the same game

#

or do you play rust?

#

You are very ignorant and ready answer

zealous kettle
#

But obviously I can't give my opinion on whether the user is actually cheating or not, so I'll leave that to the administrators. And, if you no longer need support go to #general.

mossy arrow
#

ı need always support

#

my problem is still not solved

torn sky
#

keep your tickets refreshed 😉

mossy arrow
#

If you think 2 injuries are bug do you want to test

#

come to game

#

we will test

near halo
#

where can i report someone

#

!report Gucci

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

thanks

#

No problem 🙂

sage junco
#

any admin can u help me ? i need help

mossy arrow
#

there is cheater profil

strong meadow
#

like I have said, an admin will look into your ticket soon.

#

Report them by doing /ticket

near halo
#

Okay

strong meadow
#

This is not the place to call out cheaters as it allows them to toggle and not be fully investigated.

sage junco
#

@violet dagger can u help me?

near halo
#

Whats up?

wet steppe
#

Can you please review ticket number 522 as soon as possible?

final gate
#

Kalo the mods upon recieving tickets work as fast as they can in getting feeback to you. Please give them some time as they investigate

primal citrus
#

how verify

final gate
#

You must link your steam with rustoria in order to be verified

strong meadow
marble mantleBOT
#

Hey, @primal citrus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

final gate
#

Well since your account has a developer added game ban i dont believe anyone can help you.

#

Once you get game banned your account stays that way unless you speak with facepunch about it. And evem then its very slim you get it appealed

late nimbus
#

@viral kettle @misty scroll

viral kettle
#

@misty scroll 👍

tough bane
#

can someone please look into chat and kick that troll?

green kelp
#

when will the rust app get fixed

tough bane
#

just a rusticon, and then he is pushing notifications for banning people, and saying server is restarting... can not report him ingame, due to non existing findable id

final gate
#

Um...

#

You serious?

late nimbus
#

@tough bane What server?

tough bane
#

eu main

fast crest
#

lmao he did nothin wrong he has a personality, let him talk man, xd, thats a good thing or the world/server will be boring and stiff af, lmao, we play for the fun and hype/adrenaline, makes the server hearty and nice

#

@tough bane im at the same servr

tough bane
#

no for real, this is confusing some people, there are a lot of new players ingame... and he is writing stuff like... kickbanning XXX = Gay stuff like that

strong meadow
#

no for sure this isn't allowed, ill alert some admins as im not home. Thank you for letting us know.

tough bane
#

his response to an real admin:

#

Thanks and he is gone...

mellow tundra
#

Dealt with!

tough bane
#

aden, can you do me a favor aswell?

#

the gwbk clan got banned for hacking.. now some of the players are back on eu main again...

#

can you check them out, if they are real gwbk clan or just fake

mellow tundra
#

/ticket in game please

tough bane
#

id 590

true shoal
#

/ticket

#

how i can make ticket? there is cheater on EU Vanilla

final gate
#

In game do /ticket

#

And follow the steps

true shoal
#

@final gate mercy

final gate
#

Hmm?

#

Jk np

dire shore
#

whats the command for supply signals on the 10x

barren bobcat
#

/remove doesn't work?

sinful nacelle
#

Why did the VIPI bought not arrive in the account for 24 hours

meager schooner
#

SORRY CAPS

barren bobcat
#

I am

#

Just got the TC and can't remove

#

no near by tcs

meager schooner
#

WEIRD

#

MAYBE STAFF KNOW HOW TO TROUBLESHOOT IF NOT MAKE A TICKET SO AN ADMIN CAN LIKE TP TO YOU

strong meadow
barren bobcat
#

no

#

it never used to be like that

strong meadow
strong meadow
barren bobcat
#

10x EU no bp

teal moth
#

when i do /auth it does nothing even when i link my account

willow tendon
#

@barren bobcat As far as I’m aware, on the EU server, you can’t remove things you don’t own. However on the US one, you can.

teal moth
#

what should i do ?

strong meadow
#

?rewards @teal moth

marble mantleBOT
#

Hey, @teal moth

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

teal moth
#

i alrady did that

strong meadow
#

did you link your steam and discord?

teal moth
#

i even joined the steamgroup

#

yep

strong meadow
#

through the website?

teal moth
#

yep

strong meadow
#

and nothing happens when you do /auth? Did you link the correct steam?

teal moth
#

my friends did the same thing and it work for them

#

yes

#

it says "we are checking with our boss server

#

"

strong meadow
#

give it a second, if you have to you might need to relog.

teal moth
#

ok thx

#

works now

#

ty 😄

dire shore
#

whats the command for the supply signals on eu 10x

near halo
#

5x bps just crashed

strong meadow
#

Or did you buy them from the website?

mossy arrow
#

@strong meadow eu zeus 5x crash why ?

#

open it

strong meadow
#

5 minute rollback. Will be back up in a second.

mossy arrow
#

ok

humble wigeon
high path
#

will more vip be released today?

#

clan member wants it

near halo
#

<@&274971100184576010> Hey admin here are clips of two clans teaming

astral breach
#

I'm in waiting for support

<@&274971100184576010>

willow tendon
#

/ticket in game please. @near halo

near halo
#

we are waiting for support

<@&274971100184576010>
<@&415898423460626432>

willow tendon
#

What do you need @near halo

near halo
#

Join vc

#

for 1 min

dire shore
#

i bought them from the website

woven pumice
#

Why is there no water loot in 10x no bps eu?

fading pebble
#

can a rustoria admin unlink my twitch account from a steam account

#

i need to link the twitch to my main so i can have kit loyal

raven mist
#

Can you give me the steamid? @fading pebble

fading pebble
#

i got u

#

do i need to link my youtube for kit loyal?

strong meadow
fading pebble
#

you can buy supply drops.....

raven mist
#

Unlinked goaded

#

you dont need to link youtube since its broken atm

plush topaz
#

i need help

fading pebble
#

ohh

#

thats why it was all fucked up

#

ok

raven mist
#

What can i help you with @plush topaz

cursive swallow
#

i need help

plush topaz
#

i was banned on a server for playing with a hacker when i met him in game can you help me?

cursive swallow
#

i got banned for going over the group limit of 3 when theres only 2 of us but i guessed some kids code and it banned me

reef river
cursive swallow
#

i got banned for going over the group limit of 3 when theres only 2 of us but i guessed some kids code and it banned me

#

jayden join vc back

near halo
#

we just got banned for exceeding group limit but it was only 2 of us

cursive swallow
#

@raven mist

quaint bobcat
#

don’t exceed team limit problem fixed! 🙂

near halo
#

we didnt

#

lmfao

cursive swallow
#

there was 2 of us

near halo
#

we guessed the kids password in his base

#

and it banned us

#

it was a offline raid

#

the password was literally 1234

#

?steamid @near halo

#

lmfao

marble mantleBOT
cursive swallow
#

ong

near halo
#

76561199090567057 @near halo

near halo
raven mist
#

Checking for you @reef river

#

ill check into it in a few mins @near halo

plush topaz
#

what about me

raven mist
#

What is your steamid ?

plush topaz
#

76561199023080528

near halo
#

i just got banned again for the same thing

cursive swallow
near halo
#

but i was trying to get out

#

lmfao

cursive swallow
#

im just not waiting 2 days

near halo
#

this is so fucked

#

lmfao

plush topaz
#

did you guys get banned on all?

cursive swallow
#

no jusat this one

#

we got so loaded

#

then banned us

#

like broooo

near halo
#

i got unbanned but when i was going out it banned me again

raven mist
#

jerry you will be able to connect again

plush topaz
#

right now?

cursive swallow
#

what about us

near halo
#

@raven mist

#

can u unban us

raven mist
#

one min

cursive swallow
#

76561198070749902

#

my steam if

#

id

raven mist
#

@near halo can you hop in waiting for support?

cursive swallow
#

we are a duo can u do me too

near halo
#

yea

#

@raven mist

limber cargo
#

@raven mist im tooka this is my alt lmaooo

#

can u drag me too

near halo
#

76561199090567057

#

@limber cargo

#

ur unbanned

limber cargo
#

bet bet

raven mist
#

@reef river Unbanned give it 5 mins to connect again

tough bane
#

Ticket ID: 662 think using esp... chinese clan... if you sneak through the forest, he instant starts shooting at you without any vision

near halo
#

@raven mist why do i keep getting banned this is the 4th time now and i havent even moved im opening doors and getting banned for what

#

same reason i only have 2 people in my clan

raven mist
#

hmm lemme take a look, one sec

reef river
#

@raven mist Now I'll try again, it's a pity I'll have to stand in line, earlier ban evasion wrote to me

near halo
#

get in line boy

tough bane
#

i can not reply to any of my tickets... to add the videolionk

heady pagoda
#

thers

#

theres like a more than 5 team on 10x

#

but they are not in a clan together to dodge the rule is this allowed

signal nymph
#

i cant load in it says this

#

any explanations?

#

idk if im banned or what bc i dont cheat

vivid shadow
#

how do i get someone banned for aimbot and esp if i have clips

#

2 day old account

signal nymph
#

dm an admin

near halo
marble mantleBOT
#

Hey, @vivid shadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

signal nymph
#

@near halo what do i do

near halo
vivid shadow
#

so i can sumbit clips

toxic laurel
#

any update on the outpost situation?

torn sky
jade knot
#

Yo zune

torn sky
#

yo

toxic laurel
#

There used to be a tp though?

jade knot
#

Is Luke Like not home or something?

torn sky
#

yes we're aware of that and looking into it @toxic laurel

toxic laurel
#

Ah ok

jade knot
#

Cause he hasn’t been on in a while and he’s the only one who can appeal me

toxic laurel
#

just wanted to make sure

torn sky
#

I'm not living with him 🙂 he seems to be offline currently but he will be with you asap

jade knot
#

Lol I didn’t mean that but I mean like out of his country or sum

#

But everytime I do him he just never answers it’s like he’s ignoring me on purpose

heady pagoda
#

did 10x just go down

near halo
#

I think so

livid remnant
#

did 10x just go

#

wtf