#support
1 messages · Page 1287 of 1
thx
i can do a handcam or something
but dude they have no proof that i am cheating
alistair is mad cute
k
The clan name that was teaming 76561198390231728- Flaka clan member sukme clan member -76561198093719566 <@&274971100184576010>
@torn sky am i going to get a answer today or i can go sleep im pretty tired its 4:30am right now
just to know
Go to bed my g. I let you know later on 😉

@near halo you will have to verify your account to redeem the donator role
!rewards @near halo
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
people are aimhacking
!report @deep cairn
Hey, @deep cairn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@granite cave Please speak to @mellow tundra regarding your ban
did we get unbanned
Hi, is /auth available in Vanilla US Main server? Thanks
@sharp anchor Unbanned, please be sure to remove the locks that you put the code into. If you have any issues feel free to PM me.
any admins on able to stop some spammers in us main?
team of spammers, super annoying big korean block letters taking up the whole screen
it been going on for 20 min now
@teal topaz What led up to your ban?
@full snow Spamming is not a mutable offense on this server.
who do i need to talk to for a charge back ban? 🙂
ok thank you
Your welcome
@frozen gull Can you help me find out if this person is a hacker? This man's information is private.
@blissful veldt make a ticket in game for me
Admin here?
eu main .co
what happens if we boost more than once>
ebert zune said he sent an appeal in for me and my friends and he said someone would be with us shortly but nobody came so
can i dm u bc its alot
There a reason DLC items are uncraftable on Rustoria servers?
Do you own the DLC? @foggy meteor
Shouldn't have issues, it should craft.
Will restart the game
Might be because I bought it while I was in game
Showing up in crafting inventory but just can't craft any
That could be it! Do you also have the materials?
Yes triple checked that
Okay sweet, yeah go ahead and restart and hopefully that fixes it.
@teal topaz I'm now unavailable as I'm about to leave my house, an admin will check out your appeal soon though.
hey i got banned on trio but the dudes gave me the base codes then left the server :/
@strong meadow me and vex got a base from some clan and they left the server they gave us codes once we put them in we got banned for teaming what is up with that?
@foggy meteor Not a dumb mistake, a learning one!
Hi, I paid for VIP yesterday to EU Long but server isn't letting me in
@strong meadow on trio x5 no bp
please message @balmy cypress @maiden sun
what about us?
?steamid
Hey, @frozen gull
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
ok have done ty
76561198317907588
Yoo I need some help
@near halo just waiting for your steam Id then I will make an appeal for you
@cerulean marsh how can I help
76561198389618062
@balmy cypress is showing as offline and not responding
I cant seem to get my rewards for joining the steam group... This is not the first time but it usually just fixes it self by me just typing in /auth , but now I've both done that and rejoined the steam group but nothing seems to be working
my friend told me I just need to provide my steam id
to get the auth problem fixed, is this right?
some bs cant even get anyone elses loot for free in the trio i guess jesus
should make those rules
the person you told me to @ is offline and not responding
steam ID: 76561198058737320
<@&415898423460626432> please assist
@maiden sun Luke will be online in few hours I believe as he always is, just need to be patient. I had problems too with my VIP in EU Long but just had to wait for little bit
So I have to wait a few hours to play the game? lol
someone pls help. I need to unlink
Did you verify your cache files of rust @maiden sun ?
as in verify the integrity of game files?
yep
doing now
how would this fix an auth issue though? is it not something server side regarding my ID/ip?
@maiden sun I was misreading sorry, hope you will resolve your issue.
@near halo What is your steamid please?
Shouldnt be serverside @maiden sun But lets see what the outcome is, lemme know when its finished
@raven mist finished, restarted steam and retried game
no change unfortunately
my teammate said he had same auth issues yesterday and he provided his steam ID to one of your admins/trial admins (Luke I think it was)
and he did something to fix
@rapid scaffold @teal topaz @lucid violet @chrome nymph @forest mural@near halo
Unbanned. Give it five minutes before reconnecting.
Does kit loyal work?
contact @violet dagger regarding your ban @vagrant osprey
Yes it works Tetra
only, you are not able to link youtube right now since its broken
I talked about appealing a ban yesterday and was told that an admin would contact me but I have got nothing yet
its not letting me use it
nvm
i used it already 
hiya @near halo can you please post me your steamid once again? ill take a look
Can you show me a screenshot of the error message you're getting when you join the server?
OK
I don't have it right now but I got banned a while ago it says cheat detected: banned or something like that
It was at least 6 months ago that I got banned from the server
Can you pm me please? 🙂
Sure
Question is the /auth command bugged currently?
Us no bps 3x is literally the best server I’ve ever played on rust ever
bought vip yesterday.. it still doesnt work. still have to wait in que
yes i got the right steamid and server
eu long
Just message @balmy cypress about your issue, had the same problem yesterday with my vip in EU Long. He will help you as soon as he comes online.
ok ty
Not vpn banned, contact @mellow tundra regarding your ban
I'm a Chinese player. Sometimes, when I use Netease UU, the node error will lead to blocking.
@eager musk it still says were banned
its not a vpn ban, you got banned by aden. Feel free to dm him
aden Are you resting ?
I think he is yeah, please just send him a DM and he will respond when he wakes up
anyone i can talk to about trying to get unbanned on rustoria?
76561199120453818
anyone?
@dense crystal Yeah i can help and one sec
ok
Why are you looking to get unbanned?
because my friends are on there evreday and i cannot play
Ok so why were you ban?
yup
like 4 weeks ago someone threatoned to doss me in vc so i threatoned to doxx him in chat
@dense crystal Feel free to send me your steamid here
76561199080089926
Please join waiting for support
Anyone i cant talk to to help me unlink some of my social medias so that i can link them to another account?
why @near halo muted?
What is his steamid?
one sec
Please post your SteamID64 here! (Get it from https://rustoria.co/getmyid)
@near halo I was talking to u yester remmebr with my autustuc teamate who couldnt find his steam id and u made an appeal for us and said admin will contact i was just wondering how long will it take before they contact?
no you will hack my account
!steamurl
Hey, @white pulsar
To get your Steam Profile link, follow the steps below:
https://files.rustoria.co/hFQKykzrzrt8T4VBE7hmH8puMWUQBZv8.mp4
but this is like discordz token grabber hack
Schaadt
I talked to about a unban for ban evasion a while ago u said we need to wait 2 months
Could u not just unban now?
We have no previous DMs, would you be able to send your SteamID?
Ye sure
i was in vc with u
76561199118123723
Anyone that can help me unlink my medias on rustoria website?....
What is your steamid?
You need to wait out your ban
Yhe i did
why
and it says unlink request still waiting admins approval
Because you are banned for ban evasion and will need to wait those 2 months out
bruh so in 2months ill get unbanned?
In 35 days you can message me for an unban
Allright thx 😄
Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?
yo can someone activate my vip on eu long?
hey i keep on having problems on your server this is the second time one of my friends has been baned while we were offilne he has not been on and now he is banned he was banned for raceicm but he does not type in chat and when he does its in team we only use discord last time this happend you would not unban until next wipe but can you acually unban sooner because we cant go down a extra player i really like your server and i dont want to find a new one
What is your friends steamid?
@north siren this is what it syays
his discord is DeepBlueSea
#0001
@near halo Contact @balmy cypress regarding vip issues
need his steamid @frigid anchor
aight ty
😭
Rep, need your steamid to check your unlink request
this is his profile https://steamcommunity.com/profiles/76561198285551940/
this is the second time this has happend now
Should be good to join again @frigid anchor Sorry for the inconvenience
ok thank you idk why this keeps happening to us this is the second time now one of us have been baned while we were offline
What do you wanna unlink @timber sinew ?
Discord, youtube, twitch if that works
Should be unlinked
ty
Shenzyyy can you look at ticket 250 please?
@raven mist Luke seems to be offline, can you do anything about my issue?
This kid is cheating his cock off on US main and he's still not banned
Watch the video
Can you do /ticket view 250 ingame?
Yes I just did
Which video? no video in the ticket
I'll link you 1m
@near halo He will contact you asap
kk
dms shen
Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?
@worthy crater
im mG clan leader
u are so bad
fake name lol
maybe u from china ev9 clan lol
so u from ev9
I was kicked out of the server when I logged in
What did it say when you logged in ?
yea i logged into the us no bps and all my stuff was gone
i had a full inventory of mp5s ammo and mats
Doobs nothing we can do about that I’m afraid
thats bs
i logged off on outpost so i wouldnt loose anything
and i logged back in and i died to nothing it said
You die if you sleep in outpost
VPn
^
what?
?steamid @mellow salmon
Hey, @mellow salmon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
How long does it take me to get VIP? I have purchased it
?
@frozen gull why do I join the queue even if I got vip?
me and @topaz dew bought vip and it doesnt work..
Will do
yo why cant i see or connect to the training grounds server
Is any admin online?
Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?
Should work.....
Try to delete the server in your app and then re-pair it. It worked for me.
Not work
Does
If I buy xmast kit "/kit farm" today, will it last 30 days so until february ?
?report @polar shadow
Hey, @polar shadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I do believe so. @lament tinsel
I would like to be sure. Don't want to spend for kit builder+ and kit farm if they vanish in 2 days lol
!report
Hey, @silent pivot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
DM @balmy cypress with any kit questions.
i get stuck on recieving data on the 5x server
i could play yesterday
and ive restarted game and pc
nvm
its literally just fixed itself
Thanks !
Whats the IP for US Medium?
I may be wrong but I believe it's disabled for the time being.
connect medium.rustoria.us:28015. Also, someone should update #oldserverinfo with all the new servers.
can a admin please help me im getting camped by a hacker on rustoria - US main
!report
Hey, @proper scaffold
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i already did that
.
@stone grove Then you must wait for an Admin to review your ticket.
no open tickets on us main sir
you need to do /ticket add 'message'
not gettinf discord rewards?
What is your ingame name goose?
How can I show my vip in discord?
Gopnik Dog
@raven mist
?rewards
Hey, @raven mist
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
^
so do i wait now fr the admins to review the ticket?
ok im in waiting for support
?steamid @tropic gazelle
Hey, @tropic gazelle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198347173974
@tropic gazelle An admin will be with you soon.
I need some support, I was banned for hacking from one of your servers and I believe the issue is related to a VPN I was trying to use when I was having some connection problems
you can literally watch me at any time I'm terrible at the game but i just got VIP for the server and need to get cleared to log in again, idk how banning from a server works
?steamid @lyric mortar
Hey, @lyric mortar
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198318121071
@lyric mortar I have made an appeal for you, an admin should be with you soon. 🙂
much appreciated good sir
🙂
are they gonna hit me up on discord or what
Think its above 2k hours on a single rustoria server. Not sure though. @near halo
🙂
my power bills gonna be like 30000$ this month
my base is getting raided and I'm banned for hacking D:
Just wait for an admin.
rip
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Unbanned @lyric mortar
@raven mist can u get in call?
Whats wrong? doing something atm
thanks my guy. Again if there's any problems, let me know. I uninstalled the VPN
Whats your id?
mine?
yes
Feel free to contact @violet dagger regarding your ban
join call sicario
Can an admin remove clan RISE base from BP 5x Eu server, they just banned 🙂
We don't remove bases
😦
So even if they cheat you dont remove?
I would like to refund my 30-day VIP for US Main
Thats weird
Petty for ban @near halo?
Feeel free to contact @balmy cypress @dusk ice
i gave you a response?
Sicario is in a call right now, he'll be with you soon 🙂
okay thanks
i need admin on Rustoria 3x No BPs US
Message
Feel free to pm me @indigo rock
#all players If your Account ever gets hacked Dont expect to be able to play on this server EVER again.... My account got hacked after playing on there servers and the told me to wait 2 months and then i would be able to play on there servers again I waited 2 months and now there telling my i will remain banned They have terrible player support... i had to play message tag with the admin @balmy cypress Took him hours to respond and sometimes days, just for him to tell me that i would never be able to play on the servers again for something that was completely out of my control and he tells me and i quote "Thats your responsibility not ours" so its my fault my account got hacked while playing on YOUR SERVERS quite funny just sending this so if anyone ever has a problem similar to mine then just quit the server because they are not going to help you.
and us
Sorry you feel that way, you in no way showed me proof that you got hacked. From what I can see, you are game banned and just have a nice convenient story of being hacked. I asked for steam recovery screenshots and you sent me a screenshot of you logged into the account.
You are responsible for your account, not us. Don't blame me for not being able to trust what you tell me. I hear this "I was hacked" story every day, if you could have proved it, would have been a different story.
Unfortunately, the staff team does not give free ranks out, though you can donate to receive ranks!
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Can someone help me please - i log in to EU long and it says authentication failed
Sure, could you send me the error code screenshot?
Alright, 1 moment.
@swift marsh
First make sure that you launch the game from Steam and not from the game directory itself. EasyAntiCheat is not loaded if the game is not launched from Steam.
If you started the game from Steam and still get the error:
EasyAntiCheat uses a standard HTTP/HTTPS connection to client.easyanticheat.net and uses ports 80 and 443. Ensure that your anti-virus and/or firewall software is not blocking the connection to client.easyanticheat.net.```
I suggest you force quit Steam as well.
I bought VIP this morning and this is my first time logging in, is that possibly something to do with it?
No, this is a Rust (Facepunch) issue.
It most of the time occurs due to above, or high ping.
Hit F1
Type "ping"
If your ping is over about 100-150+ it can lead to these errors. not guaranteed though
Your welcome! Thank you for playing Rustoria 
Hey where can i talk to a ADMIN ?
Whats wrong @worthy bloom ?
well i just come back wanting to play rust i hop on the server it says am kick banned from the server for hacking
and i know ryan didnt do it
Hey, @raven mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Hey, @near halo
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
Thanks !
Youtube linking is broken at the moment but you can redeem /kit loyal anyway
Hey, @pure sinew
Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.
hello
I wanted to buy a vip pass for the EU Long server and he bought me the US one. I need help
Please contact @balmy cypress regarding your purchase error.
can you stack kits? like buy the same one twice?
@pure sinew
Wait for luke to message you.
ahh ok ok
You have messaged him, just wait.
thank you
i bought a scrap heli and got banned for teaming WTF
administrato me no happy now
Hey I’m on the 10x and was wondering if you lose your stuff after logging off in outpost?
admino this wasnt very nice bean isnt too happy with u we were having a friendly game of rust and me got banned for group limit when we were just killing people who raiding my froond
ill be back just something in the back going on
Because I just lost a full inventory after going off for 30 minutes
@near halo The scientists will kill you after 10 mins
@pure sinew gimme a sec
Oh rip thanks though
?steamid @rich frigate
Hey, @rich frigate
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198826118319
76561198307218220
Jerevanic Everyone knows DEVINE is grouping every wipe. It's no secret. IT'S not the first time DVN is getting banned for teaming.
You should change the name it's not appropriate
wym
Im not trying to insult you but it's not secret. You are teaming every wipe.
mcb
/ticket add i payed for vip on US Medium and its not working i am still at the back of the line
in game command :D
ah
true that
DVN any relation with Donkey clan?
We are not getting married
try to relog @grand pond
Just engaged
s h i t admins
monky akak aellwood 76561198211086447
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
this support facking dogshit'
@fast geyser @balmy cypress
can you stack rank? like buy the same one twice? tryna buy kit god twice
shit i need support too
no lol
You cannot
Glitch happened with cupboard, need help :/
can i buy elite? and still have god rank? @zealous kettle
i joined the discord, how do I get the discord kit?
You can buy separate kits, yes.
https://rustoria.link/dashboard you can link here everything you wish, more social medias you follow and link = more rewards for you to enjoy
how long does it take usually for VIP to activate?
Should be 5 - 10 mins. Make sure u leave and rejoin again.
cool thank you
Sup
I buy a vip and forgot click as a gift
Feel free to dm @balmy cypress and im sure he'll help you out!
Hey! if anybody could help, i bought a vip pass but im still being put into queue
Dm luke and he'll help you out with vip issues!
Did i have to be connected to the server once before to have VIP activate
i never got a message for my appeal
is there a ban appeal system ?
Correct.
Please send me your steam id.
@swift basin same question here ^^
i would need the reason aswell.
For the ban.
is there any rule on how many people can be in alliance?
depends in which server you're talking about.
3x
so if 2 groups decide to not attack or raid each other is it ok?
As long as they are not above 6 then yes.
ok
But i would stay away from alliance just in case. @summer vortex
yeah its just some people talked about beeing in a alliance with the big groups on the server and they are at least 5 in their group alone
3x eu if you wanna know
steam id , 76561198092113751 ,
so last year there was a hacker in the voice channel streaming hacks, and i joined the channel and i wasnt even playing the game that time , so i started chating withing him about how is he doing etc , another guy joined and kept listening to us talking and reported me and the hacker to the admin even tho i wasnt playing the game , i went afk , so the admin came and banned me from all servers for playing with hacker even tho i wasnt even in game, he got my steam from my linked profil in discord and banned me !
Report them using /ticket in-game!
ok
i have made an ban appeal for you! an <@&415898423460626432> <@&274971100184576010> will be with you shortly! @swift basin 
There’s people teaming on the us 10x I’ve made a ticket in game
Then an admin will look into it soon.
okay thanks
?steamid @idle blaze
Hey, @idle blaze
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198042367759
@shut bridge Hey i havnt heard back from Luke, is there anyone else can help
He seems busy. He’ll get back to you once he’s free!
ok thanks
Hey, @white panther
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I WAS JUMPING AND I GOT FLY HACKED NOW IM IN A 100 MAN QUE
any admin online for x3?
!report
Hey, @raven crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
already ahve
no one is taking care of it
they are litterly 12 people total
6 in each clan
got a screenshot of killing them inside and outside
and they were outside together
An admin will come soon enough to view the ticket
other than that
not much we can do
?report @fallen scaffold
Hey, @fallen scaffold
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
what server
@verbal holly Feel free to join waiting for support
done
yo
can someone help me set up my friends steam profile
keeps kicking him from the server
but he legit has a profile and has it public
Hey everytime I try to link my YouTube, it says google blocked the access
anyone know why my auth for the steam group stopped working when im still in the group
Any admins online?
?rewards
Hey, @pale gyro
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Maybe I can help?
i verified already but recently it doesn't work and i try to re verify but nothing works
please type /auth in-game to complete the verification!
i've also done that but it doesn't say steam is verified
it also doesn't say in the website
it recently stopped working when i joined another group
why did i get banned for hacking?
!steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
An administrator will be with you soon!
Hi
synn on 10x rustoria is hacking
Can I get help. I got banned for hacking again
ttpiing on uss and scripting
Unbanned
!report
Hey, @brisk viper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
/ticket
thank you
in-game.
k
76561199069809513
it
is there anything specific you have to with the group besides joining it?
Unbanned
Thank you!
Sorry for late response try again to relink your accounts, then /auth IN GAME
ok
oh
76561198303556304 99% sure is aim hacking
i did this but for some reason it no work
Okay.. 1 moment.
Could you send me the error of what it is saying on the website? @pale gyro
- Try to rejoin the group.
- Unlink, then link your steam account again.
- Do /auth in game.
If this doesnt work I will get you a staff member.
How do I report a clan for playing with hackers?
send a picture?
Seems you are already linked, submit an unlink appeal and an administrator will review your appeal once they get the chance.
!report
Hey, @deft geyser
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I keep getting kicked for "Banned: Join Discord"
Mate, I already put an appeal for you
just give it more time :D
i did it but do you know if i will be notified of it being unlinked?
I'll put in an appeal for you so it can speed up the process a little bit, can I get your steamid please:
https://rustoria.co/getmyid
76561198309798408 here you go
1-moment
@mellow tundra aden
Is there any investigation into Tino yet?
I'm thinking about whether I should get rid of the team or not. I look forward to your quick answer
hi
i steam id 76561199080242724 hack ban This is the fifth time I've been banned!Please appeal for me!I use VPN!
thank you
I have made you an appeal admin should be with you soon. @naive stratus
@swift basin please speak to @violet dagger regarding your banned.
Unbanned Nitrous
my steam is linked now thanks
Hello!
Hi
Whats up
Don't write this here or they may see
ah sorry
can i txt you private for a second?
Sure dm me
Hey, @nimble kernel
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
why do doors look like this
i just want my normal door
something to do with verify files
im assuming
right
My friend is unbanned already but still banned in the discord server
thats a skin
That’s the new skin I guess
bruh
Has nothing to do with files
its normal for my friend tho
Remove it and use repair
true
To skin the door
Admin
My friend got unbanned but he is still banned in the discord server and he asked me to ask for you to unban him
Whats his discord @ @nimble kernel
@modern lion Snipz#9740
do you share your ban list with other servers , cause i can't join some community servers that i never entred 😦
Feel free to pm @mellow tundra regarding the issue.
100 player queue?
yes its exaggeration but bro
Mainly happens due to a rust error nothing really on our end. Perhaps your ping was high and it kicked you, usually the issue with most people.
Well i wanted to know which server to see if there was an actual issue!
how do i know if im authed
is Luke the only one i can talk to about a chargeback? ban he has not answered me in 9 hours 🙂
how do i access point store in game
?points
Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.
By linking you'll need to go to the link then type /auth in game and follow the instructions! This way you can access the shop
You will receive the role in discord as well as typing /auth in game it will let you know if youre!
Yea i said that as an example. Typically thats the issue however rust has a few connection issues that occur here and there. If it consists feel free to come back and have one of the staff members help you out!
Yessir! Luke is a very busy man im sure he will look at it soon and reply!
ok i will wait 🙂
Can I get an update on ticket 93
An admin will look into when they get the chance! Appreciate you submitting a ticket! Have a good one!
I submitted it yesterday
@balmy cypress \
If you submitted any tickets through /ticket they should be answered/replied to by now for the most part. However if you reported through f7 that goes directly to Face-punch rather than us.
hello, I made a mistake with my base by upgrading it in metal, I need a moderator to destroy just a wall please
is it possible?
@modern lion The only reply was verifying the steamid
Sorry however admins don't interfere with game-play. If its on one of our modded server you can use /remove to remove it.
Which server
Zeus X5
nobp us 5x
thx for the tip
Yes u should be able to just /remove! goodluck hope this helped!
one sec ill check
ANY MODS WANNA TELL ME WHY I GOT BANNED ON RMS?
is it cause i ssaid smoking on slasa pack?
Can you possibly submit a new ticket? Include any relevant info such as a name or anything you have! thanks!
i have 150 ping for no readon on rustiora long and i had 20 but it went o 155 for no reason and wont go back down
why was i banned on RMS discord boys
@near halo Contact @craggy knot
hello?
is Luke around tonight?
guys when is 5x nobps us and 3x no bps us wiping?
Check #oldserverinfo for that.
Where do i post clips of hackers
I believe he is but probably busy at the moment. However, just message him for any issues you have and he will respond when he can.
some kids pre fired me while raiding us i have proof
Hey, @surreal crystal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
on the 5x trio is it ok if you run a hotel and other people live their but not exactly teamed
how can you contact an admin
idk how to ticket or stuff from the server
like the discord
./ticket in game
cant cuz we got banned supposedly
76561198386202582
thats the id
we dont know why we got banned for group limit it was 6 limit but we had 5
idk we are really confused
please consult @wheat mist regarding your ban
consult myself?
please feel free to join waiting for support @wheat mist
ok im there
suspected cheaters I need a rust 10x modded admin
i have video and picture
<@&274971100184576010>
!report @vapid star
Hey, @vapid star
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
i have
Please attach any videos or pictures via a linking software!
id like to screenshare the video
what do i do if i have gotten vip but it aimt working?
Link your steam profile here please
hey i applied for chat mod on an account called mud 2 days ago, can you send the response to this account instead because mud got deleted
wtf this random invited me to a team i joined put in the code to the door and kickbanned for exceeding group limit
<@&274971100184576010>
I got banned for exceeding limit of 3 but I only had 2 other people in my group can I get unbanned?
panda it me we only had 3 wtf
<@&274971100184576010> I have trouble with garage door I need help. Im playing on eu main
LAG
How long does it take to get verified :(
can the team limit be fixed on EU medium?
i am but ingame it says im not
Did you do /auth after doing it
<@&274971100184576010>
its been like 6 minutes should it be less than that or is that normal
Should be almost instant
epic
is it saying make sure to link the following services
its way of saying we saw you didnt link any
or is that just flavour text that always happens when you /auth
oml
yknow what
my fault
its all good
<@&274971100184576010> 76561198852542456
this is my steam Id
you were unbanned 3 days ago
@mellow tundra who handles the staff applications so i can dm them
What is this regarding ?
on the 5x trio is it ok if you run a hotel and other people live their but not exactly teamed
@waxen blade #staff-applications
ive got a new discord so i wanted the response to my staff application to this one instead
ive already applied
its just that i dont have access to the discord i signed up with
oop
let tyhem know
who do i dm
relog in 5mins
thanks aden
i bought vip for two of my buddies and they are still in que
they keep retrying its been about 5 minutes alreayd
Please
what is the name of your old discord
mud
mine
76561198221904540
and this is one of my buddies steam id numbers
76561198170201775
thats my other buddies id numbers
Can you hop in waiting for support?
76561198021244215
Thanks
Are we aware of the lag and is it being fixed
somthin up with RTG NA?
A clan is litteraly dropping our ips in chat in solo duo trio
are all three of you waiting for support in the vc?
yes
?steamid
Hey, @dark radish
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
they are getting them now
?steamid
Hey, @lost sundial
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
that is not a steamid 64
hello on the rustoria.co 10x no bps US is there a way to trade or give your points to other players in the shop
76561199013248168
Thank you!
ok there is my id
ok fear thats all 3 of ours
Alright you three, an appeal has been made and an <@&415898423460626432> <@&274971100184576010> will check it out
can admins tell us when heli comes out?
why is lag so bad
what server jimmy
some servers have /heli to tell you
otherwise its usually around every 2 - 2.5 hours heli comes out
'
ok, usually around 2 - 2.5 hours heli comes out
yo apparently there's only 30 spots for the recoil training why is it like that?
Hey, @summer juniper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
my kit booster doesn’t work in game
?banappeal @near halo
Hey, @near halo
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
76561197964116387 doxxing???
can you drarg me into a call
@near halo Please wait patiently for an <@&274971100184576010> to check your appeal out please.
?banappeal @primal turtle
Hey, @primal turtle
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
76561199052869453
US Main has some pretty bad server latency atm
relog in 5mins
is there a way to appeal a ban
join disc
wym?
vc
a vc?
btw so am i banned from every server that is rustoria?
@primal turtle were you the person I just spoke to in vc?
yea
I was banned from the server again
?banappeal @halcyon rune
Hey, @halcyon rune
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
76561199036279031
you can go on other rusotria servers
ight thanks
Whats your ban reason?
@halcyon rune What does it say when you try logging in?
relog in 5min
ok
?steamid @long falcon
Hey, @long falcon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198997931335
An appeal has been created on you behalf, please be patient for an admin to check it out for you!
There was an error and the vip payment was made twice. Can I cancel one?
@verbal jackal
Message @balmy cypress
Got it!
thanks
VPN ban steamid76561198835628400 @marble mantle
any word on us main server lag?
