#support

1 messages · Page 1287 of 1

torn sky
#

i made an appeal for you @chrome nymph an admin will be with you soon

chrome nymph
#

thx

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i can do a handcam or something

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but dude they have no proof that i am cheating

dark radish
#

alistair is mad cute

spark laurel
#

fr

strong meadow
spark laurel
#

k

near halo
#

wait u can send pics in general

#

i would have sorry

zealous plover
#

The clan name that was teaming 76561198390231728- Flaka clan member sukme clan member -76561198093719566 <@&274971100184576010>

near halo
#

can i get the donator role?

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that is for kits right?

chrome nymph
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@torn sky am i going to get a answer today or i can go sleep im pretty tired its 4:30am right now

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just to know

torn sky
#

Go to bed my g. I let you know later on 😉

dark radish
torn sky
#

@near halo you will have to verify your account to redeem the donator role

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!rewards @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

deep cairn
#

people are aimhacking

strong meadow
#

!report @deep cairn

marble mantleBOT
#

Hey, @deep cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

strong meadow
#

@granite cave Please speak to @mellow tundra regarding your ban

teal topaz
#

did we get unbanned

sturdy hearth
#

Hi, is /auth available in Vanilla US Main server? Thanks

strong meadow
#

@sharp anchor Unbanned, please be sure to remove the locks that you put the code into. If you have any issues feel free to PM me.

full snow
#

any admins on able to stop some spammers in us main?

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team of spammers, super annoying big korean block letters taking up the whole screen

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it been going on for 20 min now

strong meadow
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@teal topaz What led up to your ban?

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@full snow Spamming is not a mutable offense on this server.

west marten
#

who do i need to talk to for a charge back ban? 🙂

frozen gull
#

@balmy cypress

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@west marten

west marten
#

ok thank you

frozen gull
#

Your welcome

blissful veldt
#

@frozen gull Can you help me find out if this person is a hacker? This man's information is private.

frozen gull
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@blissful veldt make a ticket in game for me

full nacelle
#

Admin here?

blissful veldt
#

eu main .co

safe lotus
#

what happens if we boost more than once>

teal topaz
#

ebert zune said he sent an appeal in for me and my friends and he said someone would be with us shortly but nobody came so

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can i dm u bc its alot

foggy meteor
#

There a reason DLC items are uncraftable on Rustoria servers?

strong meadow
#

Do you own the DLC? @foggy meteor

foggy meteor
#

Yes

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Like the pool item is in my inventory

strong meadow
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Shouldn't have issues, it should craft.

foggy meteor
#

Will restart the game

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Might be because I bought it while I was in game

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Showing up in crafting inventory but just can't craft any

strong meadow
#

That could be it! Do you also have the materials?

foggy meteor
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Yes triple checked that

strong meadow
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Okay sweet, yeah go ahead and restart and hopefully that fixes it.

foggy meteor
#

I'll restart and check it out

#

kk

strong meadow
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@teal topaz I'm now unavailable as I'm about to leave my house, an admin will check out your appeal soon though.

forest mural
#

hey i got banned on trio but the dudes gave me the base codes then left the server :/

foggy meteor
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@strong meadow Works thank you

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Dumb mistake

near halo
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bet, ty brother

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nvm, I'm tripinnnnn

forest mural
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@strong meadow me and vex got a base from some clan and they left the server they gave us codes once we put them in we got banned for teaming what is up with that?

strong meadow
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@foggy meteor Not a dumb mistake, a learning one!

maiden sun
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Hi, I paid for VIP yesterday to EU Long but server isn't letting me in

forest mural
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@strong meadow on trio x5 no bp

strong meadow
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please message @balmy cypress @maiden sun

near halo
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what about us?

frozen gull
#

?steamid

marble mantleBOT
maiden sun
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ok have done ty

frozen gull
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@forest mural

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And @near halo

forest mural
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76561198317907588

cerulean marsh
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Yoo I need some help

frozen gull
#

@near halo just waiting for your steam Id then I will make an appeal for you

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@cerulean marsh how can I help

near halo
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76561198389618062

maiden sun
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@balmy cypress is showing as offline and not responding

cerulean marsh
#

I cant seem to get my rewards for joining the steam group... This is not the first time but it usually just fixes it self by me just typing in /auth , but now I've both done that and rejoined the steam group but nothing seems to be working

maiden sun
#

my friend told me I just need to provide my steam id

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to get the auth problem fixed, is this right?

forest mural
#

some bs cant even get anyone elses loot for free in the trio i guess jesus

#

should make those rules

polar shadow
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admin

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I got vpn ban

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Steam id 76561198970879463

maiden sun
#

the person you told me to @ is offline and not responding

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steam ID: 76561198058737320

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<@&415898423460626432> please assist

grand geyser
#

@maiden sun Luke will be online in few hours I believe as he always is, just need to be patient. I had problems too with my VIP in EU Long but just had to wait for little bit

near halo
maiden sun
#

So I have to wait a few hours to play the game? lol

near halo
#

someone pls help. I need to unlink

raven mist
#

Did you verify your cache files of rust @maiden sun ?

maiden sun
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as in verify the integrity of game files?

raven mist
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yep

maiden sun
#

doing now

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how would this fix an auth issue though? is it not something server side regarding my ID/ip?

grand geyser
#

@maiden sun I was misreading sorry, hope you will resolve your issue.

raven mist
#

@near halo What is your steamid please?

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Shouldnt be serverside @maiden sun But lets see what the outcome is, lemme know when its finished

maiden sun
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@raven mist finished, restarted steam and retried game

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no change unfortunately

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my teammate said he had same auth issues yesterday and he provided his steam ID to one of your admins/trial admins (Luke I think it was)

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and he did something to fix

raven mist
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I guess you will have to wait for luke then im afraid :/

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unlinked @near halo

near halo
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Ty pepePOGDANCE

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I boosted too

vagrant osprey
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dont hacking

unreal silo
#

@rapid scaffold @teal topaz @lucid violet @chrome nymph @forest mural@near halo
Unbanned. Give it five minutes before reconnecting.

near halo
#

Does kit loyal work?

raven mist
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contact @violet dagger regarding your ban @vagrant osprey

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Yes it works Tetra

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only, you are not able to link youtube right now since its broken

near halo
#

I talked about appealing a ban yesterday and was told that an admin would contact me but I have got nothing yet

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its not letting me use it

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nvm

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i used it already PB_pepega

raven mist
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hiya @near halo can you please post me your steamid once again? ill take a look

near halo
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Yes 1 moment

raven mist
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Can you show me a screenshot of the error message you're getting when you join the server?

near halo
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I don't have it right now but I got banned a while ago it says cheat detected: banned or something like that

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It was at least 6 months ago that I got banned from the server

raven mist
#

Can you pm me please? 🙂

near halo
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Sure

cerulean marsh
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Question is the /auth command bugged currently?

near halo
#

Us no bps 3x is literally the best server I’ve ever played on rust ever

rigid quest
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bought vip yesterday.. it still doesnt work. still have to wait in que

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yes i got the right steamid and server

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eu long

grand geyser
rigid quest
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ok ty

granite cave
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vpn ban

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Please lift the ban for me

raven mist
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Not vpn banned, contact @mellow tundra regarding your ban

granite cave
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I'm a Chinese player. Sometimes, when I use Netease UU, the node error will lead to blocking.

teal topaz
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@eager musk it still says were banned

raven mist
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its not a vpn ban, you got banned by aden. Feel free to dm him

granite cave
#

aden Are you resting ?

misty scroll
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I think he is yeah, please just send him a DM and he will respond when he wakes up

worthy crater
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Because I didn't set up the public information, it led to VPN ban

candid escarp
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help

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i need

dense crystal
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anyone i can talk to about trying to get unbanned on rustoria?

teal topaz
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76561199120453818

dense crystal
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anyone?

near halo
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@dense crystal Yeah i can help and one sec

dense crystal
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ok

near halo
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Why are you looking to get unbanned?

dense crystal
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because my friends are on there evreday and i cannot play

near halo
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Ok so why were you ban?

dense crystal
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like 4 weeks ago someone threatoned to doss me in vc so i threatoned to doxx him in chat

raven mist
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@dense crystal Feel free to send me your steamid here

dense crystal
#

76561199080089926

misty scroll
timber sinew
#

Anyone i cant talk to to help me unlink some of my social medias so that i can link them to another account?

near halo
#

why @near halo muted?

raven mist
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What is his steamid?

frozen gull
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I think he means in discord

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Shenzy

raven mist
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one sec

white pulsar
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why i got bansed

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on ukn au

misty scroll
north siren
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@near halo I was talking to u yester remmebr with my autustuc teamate who couldnt find his steam id and u made an appeal for us and said admin will contact i was just wondering how long will it take before they contact?

white pulsar
misty scroll
marble mantleBOT
white pulsar
#

but this is like discordz token grabber hack

misty scroll
#

What?

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We need your SteamID in order to unban you

north siren
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Schaadt

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I talked to about a unban for ban evasion a while ago u said we need to wait 2 months

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Could u not just unban now?

misty scroll
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We have no previous DMs, would you be able to send your SteamID?

north siren
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Ye sure

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i was in vc with u

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76561199118123723

timber sinew
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Anyone that can help me unlink my medias on rustoria website?....

north siren
#

ye

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join chit chats vc

timber sinew
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IT only says waiting for admin

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Chill need to see if i canf ix my mic

raven mist
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What is your steamid?

north siren
misty scroll
timber sinew
#

Yhe i did

north siren
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why

timber sinew
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and it says unlink request still waiting admins approval

misty scroll
#

Because you are banned for ban evasion and will need to wait those 2 months out

north siren
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bruh so in 2months ill get unbanned?

misty scroll
#

In 35 days you can message me for an unban

north siren
#

Allright thx 😄

tepid plaza
#

Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?

near halo
#

yo can someone activate my vip on eu long?

frigid anchor
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hey i keep on having problems on your server this is the second time one of my friends has been baned while we were offilne he has not been on and now he is banned he was banned for raceicm but he does not type in chat and when he does its in team we only use discord last time this happend you would not unban until next wipe but can you acually unban sooner because we cant go down a extra player i really like your server and i dont want to find a new one

raven mist
#

What is your friends steamid?

timber sinew
frigid anchor
#

his discord is DeepBlueSea
#0001

raven mist
#

@near halo Contact @balmy cypress regarding vip issues

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need his steamid @frigid anchor

near halo
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aight ty

north siren
#

-Rep i guess u just have to wait for an admin then

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Ask Schaadt

tepid plaza
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Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?

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help

timber sinew
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😭

raven mist
#

Rep, need your steamid to check your unlink request

frigid anchor
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this is the second time this has happend now

timber sinew
#

76561198179169757

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that is my steam id

raven mist
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Should be good to join again @frigid anchor Sorry for the inconvenience

frigid anchor
#

ok thank you idk why this keeps happening to us this is the second time now one of us have been baned while we were offline

raven mist
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What do you wanna unlink @timber sinew ?

timber sinew
#

Discord, youtube, twitch if that works

raven mist
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Should be unlinked

timber sinew
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ty

spark wasp
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Shenzyyy can you look at ticket 250 please?

near halo
#

@raven mist Luke seems to be offline, can you do anything about my issue?

spark wasp
#

This kid is cheating his cock off on US main and he's still not banned

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Watch the video

raven mist
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Can you do /ticket view 250 ingame?

spark wasp
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Yes I just did

raven mist
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Which video? no video in the ticket

spark wasp
#

I'll link you 1m

raven mist
#

@near halo He will contact you asap

near halo
#

kk

spark wasp
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dms shen

tepid plaza
#

Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?

trail nymph
#

@worthy crater

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im mG clan leader

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u are so bad

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fake name lol

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maybe u from china ev9 clan lol

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so u from ev9

fresh willow
#

yo

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can someone join support call

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hello

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mods

mellow salmon
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I was kicked out of the server when I logged in

frozen gull
#

What did it say when you logged in ?

fresh willow
#

yea i logged into the us no bps and all my stuff was gone

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i had a full inventory of mp5s ammo and mats

frozen gull
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Doobs nothing we can do about that I’m afraid

fresh willow
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thats bs

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i logged off on outpost so i wouldnt loose anything

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and i logged back in and i died to nothing it said

raven mist
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You die if you sleep in outpost

mellow salmon
#

VPn

frozen gull
#

^

mellow salmon
#

what?

frozen gull
#

?steamid @mellow salmon

marble mantleBOT
mellow salmon
#

what?

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@raven mist

frozen gull
#

Sia he was talking to doobs

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Can I have you steam id please

topaz dew
#

How long does it take me to get VIP? I have purchased it

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?

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@frozen gull why do I join the queue even if I got vip?

rigid quest
#

me and @topaz dew bought vip and it doesnt work..

frozen gull
#

Message @balmy cypress

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@topaz dew @rigid quest

topaz dew
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Will do

cyan wave
#

yo why cant i see or connect to the training grounds server

twin coyote
#

Is any admin online?

half niche
#

turn off slowmode on 10x eu pls

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its aids

near halo
#

i can find the rustoria ex us in my server list, or any of the rustoris's

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cant*

spark wasp
#

It's restarting

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The servers are diwb

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down

tepid plaza
#

Rust + doesn't work on Rustoria.co server - US MEDIUM what's the problem?

pure sinew
#

U tried linking it?

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Send a screenshot, maybe i can help. 🙂

pure sinew
#

Go on the server

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And click re-pair

tepid plaza
pure sinew
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Should work.....

tepid plaza
#

Does not work

grand geyser
# tepid plaza

Try to delete the server in your app and then re-pair it. It worked for me.

polar shadow
#

!report

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admin

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How to report

lament tinsel
#

If I buy xmast kit "/kit farm" today, will it last 30 days so until february ?

verbal jackal
#

?report @polar shadow

marble mantleBOT
#

Hey, @polar shadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
#

I do believe so. @lament tinsel

lament tinsel
#

I would like to be sure. Don't want to spend for kit builder+ and kit farm if they vanish in 2 days lol

silent pivot
#

!report

marble mantleBOT
#

Hey, @silent pivot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
austere flax
#

i get stuck on recieving data on the 5x server

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i could play yesterday

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and ive restarted game and pc

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nvm

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its literally just fixed itself

lament tinsel
near halo
#

Whats the IP for US Medium?

rocky creek
#

Please drag me into a channel

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I need help

strong meadow
# tepid plaza

I may be wrong but I believe it's disabled for the time being.

rocky creek
#

Cna an admin pelas ehelp

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Ehm its kinda urgent 8 and 5 players are teaming

grand geyser
stone grove
#

can a admin please help me im getting camped by a hacker on rustoria - US main

proper scaffold
#

!report

marble mantleBOT
#

Hey, @proper scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

stone grove
#

i already did that

polar shadow
#

.

thorn bone
#

@stone grove Then you must wait for an Admin to review your ticket.

raven mist
#

no open tickets on us main sir

stone grove
#

how do i send ticket then?

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i did /ticket ''name'' ''what he is doing''

raven mist
#

you need to do /ticket add 'message'

stone grove
#

i did that

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i also did f7

near halo
#

not gettinf discord rewards?

raven mist
#

What is your ingame name goose?

polar shadow
#

How can I show my vip in discord?

stone grove
#

Gopnik Dog

polar shadow
#

@raven mist

raven mist
#

?rewards

marble mantleBOT
#

Hey, @raven mist

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

raven mist
#

^

stone grove
#

so do i wait now fr the admins to review the ticket?

raven mist
#

come waiting for support

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and screenshare

stone grove
#

ok im in waiting for support

pure sinew
#

?steamid @tropic gazelle

marble mantleBOT
tropic gazelle
#

76561198347173974

pure sinew
#

@tropic gazelle An admin will be with you soon.

lyric mortar
#

I need some support, I was banned for hacking from one of your servers and I believe the issue is related to a VPN I was trying to use when I was having some connection problems

#

you can literally watch me at any time I'm terrible at the game but i just got VIP for the server and need to get cleared to log in again, idk how banning from a server works

pure sinew
#

?steamid @lyric mortar

marble mantleBOT
lyric mortar
#

76561198318121071

pure sinew
#

@lyric mortar I have made an appeal for you, an admin should be with you soon. 🙂

lyric mortar
#

much appreciated good sir

pure sinew
#

🙂

lyric mortar
#

are they gonna hit me up on discord or what

pure sinew
#

They will just give you a message here.

near halo
#

how do you get the dedicated player role

#

Hi we got band can someone come ?

pure sinew
#

Think its above 2k hours on a single rustoria server. Not sure though. @near halo

near halo
#

kk

#

ez pz

#

ty

pure sinew
#

🙂

near halo
#

my power bills gonna be like 30000$ this month

lyric mortar
#

my base is getting raided and I'm banned for hacking D:

pure sinew
#

Just wait for an admin.

marble mantleBOT
near halo
#

76561199099595721

#

76561199075903666

#

admins get in call

raven mist
#

Unbanned @lyric mortar

near halo
#

@raven mist can u get in call?

raven mist
#

Whats wrong? doing something atm

near halo
#

we got banned

#

for something i didnt do

lyric mortar
#

thanks my guy. Again if there's any problems, let me know. I uninstalled the VPN

raven mist
#

Whats your id?

near halo
#

mine?

raven mist
#

yes

cobalt ore
#

can u not just join the call?

#

6 of us got banned

near halo
#

oof

#

dude 5 is max are u passing team limit

#

max is 8

raven mist
#

Feel free to contact @violet dagger regarding your ban

near halo
#

join call sicario

north fox
#

Can an admin remove clan RISE base from BP 5x Eu server, they just banned 🙂

raven mist
#

We don't remove bases

minor flume
#

😦

north fox
#

So even if they cheat you dont remove?

dusk ice
#

I would like to refund my 30-day VIP for US Main

north fox
#

Thats weird

near halo
#

petty for loot @north fox

#

@north fox bad boy

#

u are

north fox
#

Petty for ban @near halo?

raven mist
#

Feeel free to contact @balmy cypress @dusk ice

near halo
#

well first time meting mada today

#

so not my fault

raven mist
near halo
#

admins aint responding shezy

#

shenzy

raven mist
#

i gave you a response?

near halo
#

ye a useless one

#

😆

raven mist
#

Sicario is in a call right now, he'll be with you soon 🙂

near halo
#

okay thanks

indigo rock
#

i need admin on Rustoria 3x No BPs US
Message

raven mist
#

Feel free to pm me @indigo rock

split thistle
#

#all players If your Account ever gets hacked Dont expect to be able to play on this server EVER again.... My account got hacked after playing on there servers and the told me to wait 2 months and then i would be able to play on there servers again I waited 2 months and now there telling my i will remain banned They have terrible player support... i had to play message tag with the admin @balmy cypress Took him hours to respond and sometimes days, just for him to tell me that i would never be able to play on the servers again for something that was completely out of my control and he tells me and i quote "Thats your responsibility not ours" so its my fault my account got hacked while playing on YOUR SERVERS quite funny just sending this so if anyone ever has a problem similar to mine then just quit the server because they are not going to help you.

near halo
#

Dam

#

thats harsh

#

luke u should unban him

cobalt ore
#

and us

near halo
#

ye

#

@violet dagger u got time?

#

@echo venture pm, its important trust me

balmy cypress
# split thistle #all players If your Account ever gets hacked Dont expect to be able to play on ...

Sorry you feel that way, you in no way showed me proof that you got hacked. From what I can see, you are game banned and just have a nice convenient story of being hacked. I asked for steam recovery screenshots and you sent me a screenshot of you logged into the account.

You are responsible for your account, not us. Don't blame me for not being able to trust what you tell me. I hear this "I was hacked" story every day, if you could have proved it, would have been a different story.

near halo
#

Ok give me a free rank

#

well said luke!

#

applause

thorn bone
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

swift marsh
#

Can someone help me please - i log in to EU long and it says authentication failed

thorn bone
swift marsh
thorn bone
#

@swift marsh


First make sure that you launch the game from Steam and not from the game directory itself. EasyAntiCheat is not loaded if the game is not launched from Steam.

If you started the game from Steam and still get the error:

EasyAntiCheat uses a standard HTTP/HTTPS connection to client.easyanticheat.net and uses ports 80 and 443. Ensure that your anti-virus and/or firewall software is not blocking the connection to client.easyanticheat.net.```
#

I suggest you force quit Steam as well.

swift marsh
#

I bought VIP this morning and this is my first time logging in, is that possibly something to do with it?

thorn bone
#

It most of the time occurs due to above, or high ping.

Hit F1
Type "ping"

#

If your ping is over about 100-150+ it can lead to these errors. not guaranteed though

swift marsh
#

fixed after force quit steam

#

ty

thorn bone
worthy bloom
#

Hey where can i talk to a ADMIN ?

raven mist
#

Whats wrong @worthy bloom ?

worthy bloom
#

well i just come back wanting to play rust i hop on the server it says am kick banned from the server for hacking

#

and i know ryan didnt do it

raven mist
#

Can you please post your steamid here?

#

?steamid

marble mantleBOT
near halo
#

imagine getting banned for meeting a new guy on the server

#

great job admins

marble mantleBOT
raven mist
#

Aight ill check @worthy bloom one min

#

Should be good to join again sir

worthy bloom
#

Thanks !

unique tangle
#

why

#

trying to link youtube

grand geyser
# unique tangle

Youtube linking is broken at the moment but you can redeem /kit loyal anyway

unique tangle
#

oh ok cool

#

thanks

marble mantleBOT
#

Hey, @pure sinew

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

orchid glacier
#

hello

#

I wanted to buy a vip pass for the EU Long server and he bought me the US one. I need help

pure sinew
#

Please contact @balmy cypress regarding your purchase error.

orchid glacier
#

ok, thank you

#

Im waiting his answer

near halo
#

can you stack kits? like buy the same one twice?

pure sinew
#

Yes, you can!

#

Pvp and pvp+ stack.

orchid glacier
#

@pure sinew

pure sinew
#

Wait for luke to message you.

orchid glacier
#

ahh ok ok

pure sinew
#

You have messaged him, just wait.

orchid glacier
#

thank you

rich frigate
#

i bought a scrap heli and got banned for teaming WTF

unique sparrow
#

administrato me no happy now

near halo
#

Hey I’m on the 10x and was wondering if you lose your stuff after logging off in outpost?

cunning wagon
#

admino this wasnt very nice bean isnt too happy with u we were having a friendly game of rust and me got banned for group limit when we were just killing people who raiding my froond

rich frigate
#

ill be back just something in the back going on

near halo
#

Because I just lost a full inventory after going off for 30 minutes

willow tendon
#

@near halo The scientists will kill you after 10 mins

rich frigate
#

@pure sinew gimme a sec

pure sinew
#

?steamid @rich frigate

marble mantleBOT
unique sparrow
#

76561198826118319

rich frigate
#

76561198307218220

winter ravine
#

Jerevanic Everyone knows DEVINE is grouping every wipe. It's no secret. IT'S not the first time DVN is getting banned for teaming.

#

You should change the name it's not appropriate

unique sparrow
#

wym

winter ravine
#

Im not trying to insult you but it's not secret. You are teaming every wipe.

unique sparrow
#

mcb

winter ravine
#

Most of the time you are 6-8 ppl

#

It isnt enough?

grand pond
#

/ticket add i payed for vip on US Medium and its not working i am still at the back of the line

dark radish
#

in game command :D

grand pond
#

ah

unique sparrow
#

true that

winter ravine
#

DVN any relation with Donkey clan?

unique sparrow
#

We are not getting married

raven mist
#

try to relog @grand pond

winter ravine
#

Just engaged

light fjord
#

s h i t admins

rich frigate
#

monky akak aellwood 76561198211086447

near halo
#

/adwd

#

/report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

/ticket

gray badger
#

this support facking dogshit'

near halo
#

fax

#

im fucking banned for spawning in the first time

willow tendon
#

@fast geyser @balmy cypress

near halo
#

baahah

#

dog shat server

gray badger
#

Famous

#

Get a fackin staff to move me on waiting for sup

near halo
#

can you stack rank? like buy the same one twice? tryna buy kit god twice

#

shit i need support too

#

no lol

near halo
#

can i buy the lower rank and still have it

#

someone move me in

vale belfry
#

Glitch happened with cupboard, need help :/

near halo
#

can i buy elite? and still have god rank? @zealous kettle

dry compass
#

i joined the discord, how do I get the discord kit?

willow tendon
near halo
#

ok

#

thx

#

bro this support is taking too mong

grand geyser
viral creek
#

how long does it take usually for VIP to activate?

pure sinew
#

Should be 5 - 10 mins. Make sure u leave and rejoin again.

viral creek
#

cool thank you

polar shadow
#

Hello admin

#

I have question

shut bridge
polar shadow
#

I buy a vip and forgot click as a gift

shut bridge
winter narwhal
#

Hey! if anybody could help, i bought a vip pass but im still being put into queue

shut bridge
steady niche
#

Did i have to be connected to the server once before to have VIP activate

near halo
#

i never got a message for my appeal

swift basin
#

is there a ban appeal system ?

shut bridge
swift basin
#

how

#

where

shut bridge
#

@swift basin same question here ^^

#

i would need the reason aswell.

#

For the ban.

summer vortex
#

is there any rule on how many people can be in alliance?

shut bridge
summer vortex
#

3x

shut bridge
#

Group limit is 6.

#

if you go over this limit. you'll be banned.

summer vortex
#

so if 2 groups decide to not attack or raid each other is it ok?

shut bridge
#

As long as they are not above 6 then yes.

summer vortex
#

ok

shut bridge
#

But i would stay away from alliance just in case. @summer vortex

summer vortex
#

yeah its just some people talked about beeing in a alliance with the big groups on the server and they are at least 5 in their group alone

#

3x eu if you wanna know

swift basin
#

steam id , 76561198092113751 ,
so last year there was a hacker in the voice channel streaming hacks, and i joined the channel and i wasnt even playing the game that time , so i started chating withing him about how is he doing etc , another guy joined and kept listening to us talking and reported me and the hacker to the admin even tho i wasnt playing the game , i went afk , so the admin came and banned me from all servers for playing with hacker even tho i wasnt even in game, he got my steam from my linked profil in discord and banned me !

shut bridge
summer vortex
#

ok

shut bridge
#

i have made an ban appeal for you! an <@&415898423460626432> <@&274971100184576010> will be with you shortly! @swift basin PepeJAM

daring sun
#

There’s people teaming on the us 10x I’ve made a ticket in game

shut bridge
swift basin
#

okay thanks

idle blaze
#

I joined a server and got banned/kicked for reason to join discord

#

Why

dark radish
#

?steamid @idle blaze

marble mantleBOT
idle blaze
#

76561198042367759

winter narwhal
#

@shut bridge Hey i havnt heard back from Luke, is there anyone else can help

shut bridge
winter narwhal
#

ok thanks

white panther
#

I cant redeem kits wtf

#

?verify

marble mantleBOT
#

Hey, @white panther

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

deep marlin
#

I WAS JUMPING AND I GOT FLY HACKED NOW IM IN A 100 MAN QUE

humble carbon
#

any admin online for x3?

raven crater
#

<@&274971100184576010> caught a 12 man teaming

#

on rustoria 5x no bps eu

dark radish
marble mantleBOT
#

Hey, @raven crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

raven crater
#

already ahve

#

no one is taking care of it

#

they are litterly 12 people total

#

6 in each clan

#

got a screenshot of killing them inside and outside

#

and they were outside together

dark radish
#

An admin will come soon enough to view the ticket

#

other than that

#

not much we can do

fallen scaffold
#

how do i report

#

a player

rich frigate
#

@raven crater we r allready banned

#

its fine

pure sinew
#

?report @fallen scaffold

marble mantleBOT
#

Hey, @fallen scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal holly
#

wtf

#

i just got banned for exceeding group limit

#

but it was 5 of us in total

warped kraken
#

what server

verbal holly
#

rustoria 10x

#

i have 3 on my team but its only 2 of us and 3 of them

cobalt valley
#

@verbal holly Feel free to join waiting for support

verbal holly
#

done

summer anchor
#

yo

#

can someone help me set up my friends steam profile

#

keeps kicking him from the server

#

but he legit has a profile and has it public

near halo
#

Hey everytime I try to link my YouTube, it says google blocked the access

raven crater
#

@rich frigate not u

#

and sl clan

#

on no bps eu 5x

pale gyro
#

anyone know why my auth for the steam group stopped working when im still in the group

glossy cave
#

Any admins online?

marble mantleBOT
#

Hey, @pale gyro

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

pure sinew
pale gyro
#

i verified already but recently it doesn't work and i try to re verify but nothing works

thorn bone
pale gyro
#

i've also done that but it doesn't say steam is verified

#

it also doesn't say in the website

#

it recently stopped working when i joined another group

near halo
#

why did i get banned for hacking?

zealous kettle
marble mantleBOT
near halo
#

76561199122030836

#

i restarted my pc and i got kicked

#

for "hacking"

zealous kettle
upbeat magnet
#

Hi

brisk viper
#

synn on 10x rustoria is hacking

upbeat magnet
#

Can I get help. I got banned for hacking again

brisk viper
#

ttpiing on uss and scripting

void condor
shut bridge
marble mantleBOT
#

Hey, @brisk viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

brisk viper
#

/ticket

near halo
#

thank you

shut bridge
brisk viper
#

k

upbeat magnet
#

76561199069809513

final gate
#

it

pale gyro
#

is there anything specific you have to with the group besides joining it?

void condor
upbeat magnet
#

Thank you!

thorn bone
pale gyro
#

ok

tardy nymph
#

oh

fallen scaffold
#

76561198303556304 99% sure is aim hacking

pale gyro
thorn bone
#

Could you send me the error of what it is saying on the website? @pale gyro

#
  1. Try to rejoin the group.
  2. Unlink, then link your steam account again.
  3. Do /auth in game.

If this doesnt work I will get you a staff member.

deft geyser
#

How do I report a clan for playing with hackers?

pale gyro
zealous kettle
zealous kettle
marble mantleBOT
#

Hey, @deft geyser

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

idle blaze
#

I keep getting kicked for "Banned: Join Discord"

dark radish
#

just give it more time :D

pale gyro
zealous kettle
zealous kettle
#

1-moment

solid mist
#

@mellow tundra aden

#

Is there any investigation into Tino yet?

#

I'm thinking about whether I should get rid of the team or not. I look forward to your quick answer

naive stratus
#

hi

#

i steam id 76561199080242724 hack ban This is the fifth time I've been banned!Please appeal for me!I use VPN!

#

thank you

pure sinew
#

I have made you an appeal admin should be with you soon. @naive stratus

shut bridge
#

@swift basin please speak to @violet dagger regarding your banned.

violet dagger
#

Unbanned Nitrous

subtle wagon
#

76561198852542456
this is my steam Id

#

Can someone help me

pale gyro
#

my steam is linked now thanks

near halo
#

can you please

#

fix team size limit

#

on eu medium

tropic crypt
modern lion
#

Hello!

tropic crypt
#

Hi

modern lion
#

Whats up

balmy cypress
tropic crypt
#

ah sorry

balmy cypress
#

/ticket add, and wait 🙂

#

we will look now

tropic crypt
#

can i txt you private for a second?

balmy cypress
#

Sure dm me

nimble kernel
#

Admin

#

Can you unban my friend for the discord

lyric lava
marble mantleBOT
lyric lava
#

why do doors look like this

#

i just want my normal door

#

something to do with verify files

#

im assuming

#

right

nimble kernel
kindred nacelle
#

thats a skin

shut bridge
lyric lava
#

bruh

shut bridge
#

Has nothing to do with files

lyric lava
#

its normal for my friend tho

shut bridge
#

Just an skin

#

Prob isn’t loading for him or smith

lyric lava
#

i mean it looks cool

#

but i want the new door

#

that i got from twitch drops

shut bridge
#

Remove it and use repair

lyric lava
#

true

shut bridge
#

To skin the door

nimble kernel
#

Admin

#

My friend got unbanned but he is still banned in the discord server and he asked me to ask for you to unban him

modern lion
#

Whats his discord @ @nimble kernel

nimble kernel
#

@modern lion Snipz#9740

swift basin
modern lion
near halo
#

bro why tf does it disconnect me from the server

#

now i gotta wait a 1000 person queue

modern lion
near halo
#

yes its exaggeration but bro

modern lion
#

Mainly happens due to a rust error nothing really on our end. Perhaps your ping was high and it kicked you, usually the issue with most people.

#

Well i wanted to know which server to see if there was an actual issue!

near halo
#

its not my ping

#

its us main

red yarrow
#

how do i know if im authed

west marten
#

is Luke the only one i can talk to about a chargeback? ban he has not answered me in 9 hours 🙂

glad sequoia
#

how do i access point store in game

modern lion
marble mantleBOT
#

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.

modern lion
#

By linking you'll need to go to the link then type /auth in game and follow the instructions! This way you can access the shop

modern lion
modern lion
# near halo its not my ping

Yea i said that as an example. Typically thats the issue however rust has a few connection issues that occur here and there. If it consists feel free to come back and have one of the staff members help you out!

modern lion
west marten
#

ok i will wait 🙂

robust jackal
#

Can I get an update on ticket 93

modern lion
robust jackal
#

I submitted it yesterday

near halo
#

@balmy cypress \

modern lion
# robust jackal I submitted it yesterday

If you submitted any tickets through /ticket they should be answered/replied to by now for the most part. However if you reported through f7 that goes directly to Face-punch rather than us.

tight arch
#

hello, I made a mistake with my base by upgrading it in metal, I need a moderator to destroy just a wall please

#

is it possible?

robust jackal
#

@modern lion The only reply was verifying the steamid

modern lion
tight arch
#

Zeus X5

robust jackal
#

nobp us 5x

modern lion
modern lion
subtle wagon
#

76561198852542456
this is my steam Id

#

Can someone help me

near halo
#

ANY MODS WANNA TELL ME WHY I GOT BANNED ON RMS?

#

is it cause i ssaid smoking on slasa pack?

modern lion
# robust jackal nobp us 5x

Can you possibly submit a new ticket? Include any relevant info such as a name or anything you have! thanks!

deep marlin
#

i have 150 ping for no readon on rustiora long and i had 20 but it went o 155 for no reason and wont go back down

near halo
#

why was i banned on RMS discord boys

violet dagger
#

@near halo Contact @craggy knot

deep marlin
#

hello?

nova cloud
#

is Luke around tonight?

old surge
#

guys when is 5x nobps us and 3x no bps us wiping?

grand geyser
surreal crystal
#

Where do i post clips of hackers

grand geyser
surreal crystal
#

some kids pre fired me while raiding us i have proof

marble mantleBOT
#

Hey, @surreal crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

cyan kelp
#

on the 5x trio is it ok if you run a hotel and other people live their but not exactly teamed

wheat mist
#

how can you contact an admin

#

idk how to ticket or stuff from the server

#

like the discord

mellow tundra
#

./ticket in game

wheat mist
#

cant cuz we got banned supposedly

mellow tundra
#

ah

#

send your steam id

wheat mist
#

we want to dispute it we believe we are innocent

#

ok let me try and get my steam id

mellow tundra
wheat mist
#

76561198386202582

#

thats the id

#

we dont know why we got banned for group limit it was 6 limit but we had 5

#

idk we are really confused

mellow tundra
#

please consult @wheat mist regarding your ban

wheat mist
#

consult myself?

cobalt valley
#

please feel free to join waiting for support @wheat mist

wheat mist
#

ok im there

vapid star
#

suspected cheaters I need a rust 10x modded admin

#

i have video and picture

#

<@&274971100184576010>

strong meadow
#

!report @vapid star

marble mantleBOT
#

Hey, @vapid star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

vapid star
#

i have

strong meadow
#

Please attach any videos or pictures via a linking software!

vapid star
#

id like to screenshare the video

runic nymph
#

what do i do if i have gotten vip but it aimt working?

balmy cypress
runic nymph
near halo
#

hey i applied for chat mod on an account called mud 2 days ago, can you send the response to this account instead because mud got deleted

torpid shadow
#

wtf this random invited me to a team i joined put in the code to the door and kickbanned for exceeding group limit

#

<@&274971100184576010>

mossy hound
#

I got banned for exceeding limit of 3 but I only had 2 other people in my group can I get unbanned?

torpid shadow
#

panda it me we only had 3 wtf

mossy hound
#

yeah i know

#

maybe cause we didnt kill on sight?

torpid shadow
#

no that would be teaming

#

WHERE ARE THE <@&274971100184576010>

warm mantle
#

<@&274971100184576010> I have trouble with garage door I need help. Im playing on eu main

vagrant osprey
#

VPN ban

valid robin
#

LAG

sacred rose
#

How long does it take to get verified :(

near halo
#

can the team limit be fixed on EU medium?

sacred rose
#

i am but ingame it says im not

warped kraken
#

Did you do /auth after doing it

sacred rose
#

i have been

#

then i try to join a verified lobby and it says i have to be verified

warped kraken
#

<@&274971100184576010>

sacred rose
#

its been like 6 minutes should it be less than that or is that normal

warped kraken
#

Should be almost instant

sacred rose
#

epic

#

is it saying make sure to link the following services

#

its way of saying we saw you didnt link any

#

or is that just flavour text that always happens when you /auth

#

oml

#

yknow what

#

my fault

warped kraken
#

its all good

sacred rose
#

linked my gf's steam instead of mine

#

thought i dont see a way to unlink

blissful ridge
#

server killing itself

#

5x trio no bps us

subtle wagon
#

<@&274971100184576010> 76561198852542456
this is my steam Id

mellow tundra
#

you were unbanned 3 days ago

near halo
#

@mellow tundra who handles the staff applications so i can dm them

mellow tundra
#

What is this regarding ?

vagrant osprey
#

VPN ban

#

<@&274971100184576010>

cyan kelp
#

on the 5x trio is it ok if you run a hotel and other people live their but not exactly teamed

warped kraken
near halo
#

ive already applied

deep marlin
#

Qqq

#

jgh

#

j

#

ghj

near halo
#

its just that i dont have access to the discord i signed up with

deep marlin
#

oop

mellow tundra
near halo
#

who do i dm

mellow tundra
#

I have

#

dm'd the right person

mellow tundra
near halo
#

thanks aden

sturdy cargo
#

i bought vip for two of my buddies and they are still in que

#

they keep retrying its been about 5 minutes alreayd

void condor
#

Can you provide your steam id

#

And the steam ids of the gifted players please

sturdy cargo
#

yes

#

here?

#

or private

void condor
#

Please

balmy cypress
near halo
#

mud

sturdy cargo
#

mine

#

76561198221904540

#

and this is one of my buddies steam id numbers

#

76561198170201775

#

thats my other buddies id numbers

void condor
#

Can you hop in waiting for support?

sturdy cargo
#

76561198021244215

vagrant osprey
sullen tulip
#

Are we aware of the lag and is it being fixed

dark radish
#

somthin up with RTG NA?

grizzled bison
#

A clan is litteraly dropping our ips in chat in solo duo trio

mild shore
#

hey

#

need an admin

dark radish
#

Hello!

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How can I help you?

mild shore
#

just got banned on solo duo trio for exceeding goup limit

#

but we are only triop

dark radish
#

are all three of you waiting for support in the vc?

mild shore
#

yes

dark radish
#

?steamid

marble mantleBOT
dark radish
#

can you all please post your steamid's here?

#

I can make an appeal for you guys

mild shore
#

76561198003717625

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how long would it take, all our loot is sitting there

dark radish
#

depends when an admin will check it out

#

can I also get your mates id's too?

mild shore
#

they are getting them now

lost sundial
#

1052982440

#

theres mine

warped kraken
marble mantleBOT
dark radish
#

that is not a steamid 64

fluid wagon
#

76561198317667480/

#

im with fey and sav

rugged citrus
#

hello on the rustoria.co 10x no bps US is there a way to trade or give your points to other players in the shop

dark radish
#

nope

#

no way as of now

lost sundial
#

76561199013248168

dark radish
#

Thank you!

lost sundial
#

ok there is my id

mild shore
#

ok fear thats all 3 of ours

dark radish
#

Alright you three, an appeal has been made and an <@&415898423460626432> <@&274971100184576010> will check it out

deep marlin
#

can admins tell us when heli comes out?

sullen tulip
#

why is lag so bad

warped kraken
#

what server jimmy

#

some servers have /heli to tell you

#

otherwise its usually around every 2 - 2.5 hours heli comes out

near halo
#

'

deep marlin
#

ITS LONG

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sorry

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the new server

warped kraken
#

ok, usually around 2 - 2.5 hours heli comes out

deep marlin
#

wait

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idk how long its been lol

lilac dove
#

yo apparently there's only 30 spots for the recoil training why is it like that?

summer juniper
#

where do i report

#

i have a team of 4

marble mantleBOT
#

Hey, @summer juniper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

tardy nymph
#

my kit booster doesn’t work in game

near halo
#

WHY I BANNED FOR DOXING

#

I DID NOT DOX

verbal jackal
#

?banappeal @near halo

marble mantleBOT
near halo
#

76561197964116387 doxxing???

primal turtle
#

can you drarg me into a call

verbal jackal
#

@near halo Please wait patiently for an <@&274971100184576010> to check your appeal out please.

#

?banappeal @primal turtle

marble mantleBOT
primal turtle
#

76561199052869453

wary osprey
#

US Main has some pretty bad server latency atm

mellow tundra
near halo
#

is there a way to appeal a ban

mellow tundra
#

join disc

near halo
#

wym?

mellow tundra
#

vc

near halo
#

a vc?

mellow tundra
primal turtle
#

btw so am i banned from every server that is rustoria?

mellow tundra
#

@primal turtle were you the person I just spoke to in vc?

primal turtle
#

yea

halcyon rune
#

I was banned from the server again

verbal jackal
#

?banappeal @halcyon rune

marble mantleBOT
halcyon rune
#

76561199036279031

mellow tundra
primal turtle
#

ight thanks

verbal jackal
halcyon rune
#

It should be because I use vpn

#

All information is public

verbal jackal
#

@halcyon rune What does it say when you try logging in?

mellow tundra
halcyon rune
#

ok

near halo
#

why was i banned though

#

in the first place

wary osprey
#

can someone get ryans attention plz

#

US MAIN has bad lag

long falcon
#

who can help me VPN BAN

#

<@&274971100184576010>

verbal jackal
#

?steamid @long falcon

marble mantleBOT
long falcon
#

76561198997931335

verbal jackal
#

An appeal has been created on you behalf, please be patient for an admin to check it out for you!

mild shore
#

wheres all these admins at man

#

not fun losing all this loot

long falcon
#

thanks

#

My friend is like me, VPN ban steamid76561198835628400

night vigil
#

There was an error and the vip payment was made twice. Can I cancel one?

long falcon
#

@verbal jackal

zealous kettle
verbal jackal
night vigil
#

thanks

long falcon
#

VPN ban steamid76561198835628400 @marble mantle

wary osprey
#

any word on us main server lag?

marsh sable
#

REported in game but theres a gentlemen named YY who is blatantly cheating on US long

#

10 day old account, 47 hours in rust