#support

1 messages · Page 1276 of 1

torn sky
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he will message you @keen frigate

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!rewards

marble mantleBOT
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Hey, @craggy kernel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

torn sky
#

pretty easy

keen frigate
#

He’s off

languid plank
#

I accidentally bought just kit pvp and meant to get kit pvp+, any way to fix this? lmaooo

late nimbus
#

DM @balmy cypress

merry pecan
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admin

fast ocean
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I just got unbanned from the server and now im banned again for the same reason but didnt even play the server yet

marble mantleBOT
fading pebble
#

guys

fast ocean
#

76561199123487078

fading pebble
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i want to report cross teamers, but the ticket system is working

torn sky
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nvm @fast ocean i found your id and put another appeal in

fading pebble
#

its fucking pissing me off

fast ocean
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thank you

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this is so dumb

torn sky
fading pebble
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can i somehow report it here?

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i want to report cross teamers, but the ticket system is working

torn sky
fading pebble
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its not submitting

fast ocean
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its alright dude

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no admin came to me last time i had to randomly login to find out

torn sky
fading pebble
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it wasnt working

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tried it 3 times

fast ocean
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does the server auto ban peoplee for the reason "hacking" when they use vpns?

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@torn sky thank you

torn sky
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sometimes apparently yes

fast ocean
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ah okay

torn sky
fading pebble
#

rustoria 5x

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ya know how it says thanks for submitting your ticket?

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it didnt do that

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eitehr time

torn sky
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can you type /ticket add test and show me a screenshot of it after? @fading pebble

vestal ermine
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Hey my friend has an account that hasn’t been verified even though he is on the server

torn sky
#

can he type in here by any chance?

vestal ermine
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No

torn sky
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ok send him the following link, so he can go on the website, link the social medias he wants to (including steam). Do /auth ingame after and give it 5-10 minutes. he should be good after

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!rewards @vestal ermine

marble mantleBOT
#

Hey, @vestal ermine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

vestal ermine
#

Ok thanks

torn sky
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let me know if there is anything else i can help you with

void condor
north oar
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Yo I bought pvp but I can’t claim my shit

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I linked the socials

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And all

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But it won’t let me get my shit

lucid flax
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Can i get verified

void condor
north oar
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I can’t rn

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I joined the steam group but it says I haven’t

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I subbed on YouTube but says I have not

void condor
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Joining the steam group isn't needed for the donation kits

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The reason for your kit not working however is you bought it on the wrong server twice

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You're playing the solo/duo/trio and you purchased it for both eu and us 5x nobps

north oar
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Ok

void condor
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I will assign it you on the server you're on and refund you one of the purchases to store credit if you're good with that

north oar
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Ok

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Sounds good

void condor
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You should find yourself refunded for 1 of the purchases via store credit, and if you do /kit pvp in game you should have it now

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The youtube link system is currently not working btw since google and the api for them is refusing it and it doesn't count towards the /loyal kit anyway

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Steam group can take up to 20 minutes to register you being in it as well

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Anything else you need help with bro?

north oar
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Nope

void condor
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Alright, have a good day 🙂

verbal jackal
#

?rewards

marble mantleBOT
#

Hey, undefined

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

north oar
#

When will I be able to do kit pvp because it still says I have not yet donated

north oar
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Ok

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Ya it worked thank you

void condor
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Not a problem, have a good wipe

torn sky
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!mutelist

marble mantleBOT
torn sky
#

check this pls

crude wolf
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i need a admin

torn sky
#

bro

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watch the video

fading pebble
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i did...

torn sky
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it's about if you have rustoria muted

fading pebble
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one secx

torn sky
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so the commands do not show up

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thx

fading pebble
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doing it now

crude wolf
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i need a admin

fading pebble
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i submitted a report yesterday and it went through

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so

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i didnt change anything since.

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but ill check

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nope. rustoria isnt muted

crude wolf
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in need a admin

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stop talking to me plz

torn sky
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what server were you on again? @fading pebble

fading pebble
#

rustoria 5x

torn sky
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EU NA? trio?

fading pebble
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NA

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not trio, no bps, 5x

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not the zues one either

torn sky
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i'll ask. wondering that this isn't working

fading pebble
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Ok bro, no worries, thanks for the help

solar drum
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why was i banned?

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says teaming

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yamaha and i were fighting and etc with another clan

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and was was the g5 guys

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all 3 of us were in a fight

final elm
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Also confused about this ^

eternal tinsel
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Hey it says i was banned in the server 5x No Bp Us and it says that i was exceeding limit of 3 and it was only three of us and my other 2 friends didn't get banned

torpid shadow
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why is everyone getting banned

final elm
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if you don't shoot someone not in your team the second you see them you get banned I guess 😄

languid plank
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@void condor Sorry I didnt see your message till now was playing on the 5x, but yeah im still looking for support, i accidentally bought the pvp kit when I meant to get the more expensive pvp+ one

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wasnt rlly paying attention hahah

void condor
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Can you pop in the waiting for support room please

languid plank
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Sure

eternal tinsel
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Hey @void condor i was banned for exceeding group limit but it was only 3 of us

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And my teammates didn't get banned

torpid shadow
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im his teammate

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@void condor riot needs you

eternal tinsel
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@torn sky Hey i was banned for 3 limit group but i was in a team of three

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@green granite can you help me please

green granite
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join support

loud root
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how do i get verified

torpid shadow
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!verifiy

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verify

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!verify

marble mantleBOT
#

Hey, undefined

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

loud root
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thsnk you

torpid shadow
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np

eternal tinsel
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thank you

vagrant shell
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I need a staff member

solar drum
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even the logs show we were killing each other

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but because i told one of the guys on the other clan to get into discord we got banned. Just because i was launching rockets at a base not peaking over to kill the other team.

eternal tinsel
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@green granite it banned me again...

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for the same reson

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reason

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it kicks me every-time i load in

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I need a staff member

mystic lagoon
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@green granite admin my friend banned for eu main is vpn ban ,id is for u 76561199076676331

worldly jetty
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someone join support now

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<@&274971100184576010>

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@mellow tundra

eternal tinsel
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@torn sky is there a way you can help

torn sky
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what's up?

worldly jetty
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zune i nedd you

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join pls

eternal tinsel
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I got banned for 3 limit

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and someone fixed it but as soon as i joined it banned me again

torn sky
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1 sec

eternal tinsel
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ok

torn sky
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!steamid @eternal tinsel

marble mantleBOT
torn sky
#

@worldly jetty what's up?

worldly jetty
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vm

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nvm

eternal tinsel
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76561199085361807

torn sky
eternal tinsel
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ok

torn sky
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don't tag staff if you do not need any help @worldly jetty 😉

modern brook
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hello

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eu 10x no bps

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0 npc

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go restart

near halo
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Hello!

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I need an admin to accept my request for unlinking my twitter and discord

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eternal tinsel
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Hey Any staff or admin on rn?

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Im planning to get off soon

vagrant shell
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My ticket got declined, but I got evidence that I think may help prove it

eternal tinsel
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@torn sky you know how long appeals take??

upbeat wigeon
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Where da admins at

brisk bluff
upbeat wigeon
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You have a cheater on. Can you server ban?

brisk bluff
upbeat wigeon
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/ticket

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lies

brisk bluff
upbeat wigeon
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/ticket add

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in game>

brisk bluff
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in game yes

upbeat wigeon
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yeah im not in game

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ill join the srver he went to and report him all good

brisk bluff
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/ticket add (players name) and why

upbeat wigeon
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nvm logan teplied to me

vagrant shell
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@brisk bluff If I can provide evidence which may help my ticekt where do I put it?

brisk bluff
vestal ermine
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Hey I just got banned for no reason

verbal jackal
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?steamid @vestal ermine

marble mantleBOT
vestal ermine
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What do I do

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Hey

verbal jackal
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Send your steam64ID and your ban reason.

vestal ermine
#

76561198866623924

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Exceeding group limit

verbal jackal
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Is it just you or do you have teammates aswell? @vestal ermine

vestal ermine
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I have one other one

solar drum
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did u give out ur door codes to some one???

vestal ermine
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No

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Not a soul

verbal jackal
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@vestal ermine Can both of you join waiting for support?

dense tapir
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can someone help?

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there is a cheater

verbal jackal
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Sup @dense tapir

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?report @dense tapir

marble mantleBOT
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Hey, @dense tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

dense tapir
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he is ragehacking

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shooting through all walls

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and rocks

verbal jackal
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@dense tapir All you can do is /ticket.

dense tapir
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wow..

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thats pretty sad

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he is shooting through trees and headshotting everything hahaha

verbal jackal
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Please be patient, an admin will be able to check your ticket asap.

dense tapir
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he is already spawntrapping our base

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bro

native knot
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where are the admins?

dense tapir
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i dont know...

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be carefull if u see MikePukuotukas

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and Ballsucc

teal lily
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there is a guy cheating in snow of eu main

native knot
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your admins are shit.

eternal tinsel
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i have been waiting 2 hours...

young cedar
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<@&274971100184576010>

scenic plume
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Maybe sleeping...idk

torn sky
torn sky
marble mantleBOT
#

Hey, @teal lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

eternal tinsel
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Zune you have any idea when they well get to mine

teal lily
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thats gonna do nothing u guys arent even taking support ticket

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like waiting for support

young cedar
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zune i just got banned lmao

and i know your gonna do /ban appeal or something

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but i just wanted to tell someone what happened

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rather then type it

young cedar
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zune can we vc

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lmao

torn sky
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Im on my phone rn. You can either wait for a mod or admin to join or dm me 😉

young cedar
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rippp

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ima be waiting a while then

torn sky
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You want to report someone do it via /ticket. We do not offer discord reports 😉 @teal lily

late nimbus
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I can help you in a minute, but telling me what happened isn't going to change the outcome where I make you an appeal... However, when an admin responds to your appeal you can tell them what happened? @young cedar

teal lily
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ur being helpful asf @torn sky

young cedar
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yah i know just feel i could explain it alot better with words then typing

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dyslexia is a pain

torn sky
teal lily
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@torn sky rope

young cedar
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so that would be great @late nimbus

torn sky
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@young cedar after the appeal im sure if an admin needs any further information he will ask you for that 😉

teal lily
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and some sewing kits

young cedar
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does it say who banned me?

torn sky
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It won’t show who banned you neither can I tell you rn. Feel free to send your steamID in here and we can make an appeal for you. An admin can give you more information than I am able to rn

teal lily
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@torn sky y u add the 😉

young cedar
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can you do that magic command so i can get my steam id from the website

marble mantleBOT
young cedar
#

76561198144919756

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ban appeal for meh

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and if someone can jump in vc so i can quickly explain that would be sick

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because this is a huge mis understanding lmao

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i think the admin thought i was teaming with the people who were raiding us from some reason

torn sky
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What was the ban reason my guy?

young cedar
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exceeding group limit

dense tapir
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he got 11 days since last vac ban

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bro

torn sky
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Aight ok I just made the appeal. Like I said an admin will be with you soon and if he needs any further information he will message you. If there’s anything I can do for you feel free to message me ThumbsUporia

torn sky
young cedar
#

i just find that i got banned fucking hilarious

dense tapir
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von 3x no bps eu

late nimbus
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/ticket add in-game if you think they are cheating

torn sky
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Ye i have no context to that rn. As search said do a ticket on that

young cedar
#

search vc now?

solar drum
#

76561198048170091 i was banned for supposebly excideding group limit but i was fighting 2 clans

young cedar
#

hey extreme

crystal blaze
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yo why did i get muted wtf

solar drum
#

hey

late nimbus
#

I mean I can't do anything that would make your appeal outcome any different... I can join the VC its just telling me what happened would be useless as I couldn't do anything with it. Perhaps you might want to save the explanation to the admin who messages you? @young cedar

young cedar
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bleh im off to bed tho and might forget lmao

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its 1:30

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am

crystal blaze
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bruh i was wrongfully muted

young cedar
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@solar drum were u the one who was 'raiding' us

torn sky
torn sky
young cedar
#

like j7 i think

crystal blaze
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yeah zeus 5x

young cedar
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i was bombing my own base

crystal blaze
#

us

solar drum
young cedar
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oh aight

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i got banned for exceeding group limit while fighting people

west basin
#

rip khan

young cedar
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so i figured it might be u

torn sky
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I won’t be able to tell you that @crystal blaze I’ll try to see if I can reach it to the one who muted you

crystal blaze
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i said f one time and got muted

dense tapir
west basin
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basically he was the only one muted out of the 10+ people who spammed F

crystal blaze
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and theres still people saying it

torn sky
#

If there is no support needed Bois hop into #general pls

west basin
#

but babes

crystal blaze
#

i need support

torn sky
#

F?

crystal blaze
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unmuted for saying f

west basin
#

ye jusst F_

torn sky
#

Sorry let me get this right. You got muted 6 hours for saying „f“ ?

crystal blaze
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10 min

west basin
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no 10 minutes 😠

crystal blaze
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still though

west basin
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is not kewl

crystal blaze
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its the fact i got muted for saying f

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and theres still people saying it

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but they dont get a mute

torn sky
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It’s 10 minutes my guy. I believe after the chat mod said „don’t spam the chat“?

crystal blaze
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i didnt spam

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i said it once

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ill wait the 10 minutes

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just pressed out of the 90 ppl saying 90 times i got muted for spamming

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after i said it once

torn sky
#

I am sorry but I can’t give you more Information on that since I am just a chatmod who is not active on your server rn. I believe that the chatmod did the right decision. And being honest with you it is just 10 minutes. Usually it’s right like you mentioned that the others should have been muted aswell. Since I do not know the exact context or have any proof of that I believe the chatmod did it correctly. I am sorry for any inconvenience you have rn.

#

Was it EU or NA Zeus?

west basin
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Na

crystal blaze
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i mean i understand and yeah i prolly should of said it but there was people saying it after the mod said it 9 different time

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and na

torn sky
#

As i said I wish i could do more. But I’m not able to. If that keeps happening feel free to message one of our admins about that. He will be able to see who is on the server and can take care of that. If there is anything else I can do for you feel free to message me in dms or Tag me in here. Have an awesome day you 2 and cya around !

compact zephyr
#

yo @unreal silo got a obv cheater on rustoria 10x no bps US

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hes spider manning and just going full blatant

dark radish
#

broskie

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!report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

compact zephyr
#

im not doing in game tickets

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it doesn't work

torn sky
#

It does

dark radish
#

it simply does

compact zephyr
#

last time i did that it took 9 hours

torn sky
#

In discord you won’t get an answer most likely

compact zephyr
#

well him being the only admin on

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probably not

dark radish
#

well

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do /ticket and F7 anyway

merry pendant
#

@compact zephyr stop whining

teal lily
#

can i have a list off all the recent bans on eu main?

torn sky
#

/ticket is the way we want and offer reports

compact zephyr
#

"stop whining"

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2sec lemme just upload this clip rq

torn sky
#

#general if there’s nothing else that needs support

merry pendant
#

ur lying right?

#

LMFAO

torn sky
compact zephyr
#

trools

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trolls

torn sky
#

Alright

halcyon dove
#

im ban

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where IS admin

#

<@&274971100184576010>

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hello

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where is you

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i need

dark radish
#

yo chill

halcyon dove
#

im ban

west basin
#

gonna get banned again if you keep @ ing staff

dense tapir
#

thx admin

urban forum
#

vpn ban

#

need help pls

#

@unreal silo

lilac vigil
#

how do i know a admin is going to take care of cheating if I'm not on the server?

dark radish
#

well if you /ticket a cheater, an admin will eventually come to yours

lilac vigil
#

the ticket is made on the server....I'm not on the server

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you see my issue???

dark radish
#

so. you made the ticket on the rust server and left it?

lilac vigil
#

i waited for 5 hours

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should i have waited longer???

dark radish
#

well there are many tickets that come in at times. So you may have to wait longer

#

an admin will eventually look at yours

lilac vigil
#

you guys should really change your ticket system to making tickets on discord, making a ticket in the server is really ineffective is kinda stupid tbh

dark radish
#

!report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

dark radish
#

look at the bottom half regarding discord reports

uneven gate
#

yo?

dark radish
#

also im not a staff lul

uneven gate
#

why did my vip automatically repay

lilac vigil
#

making a ticket in the server is ineffective

uneven gate
#

the admin told me it didnt

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just stealing 13 bucks a month off of me lol nobody plays that dead server

dark radish
verbal jackal
unreal silo
#

@uneven gate You can turn off the subscription on your purchase at https://donate.rustoria.co/ . You must have accidentally selected this option at purchase. If you would like to request this to be refunded please message @balmy cypress and he would be able to further assist you. Let me know if you have any additional questions 🙂

halcyon dove
#

@unreal silo im ban

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@raven mist

dense urchin
#

hi i need help

halcyon dove
#

imban

dense urchin
#

korean hacker on main taking everything from us

verbal jackal
#

?report @dense urchin

marble mantleBOT
#

Hey, @dense urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
#

?steamid @halcyon dove

marble mantleBOT
dense urchin
#

?report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

dark radish
#

ingame my guy

halcyon dove
verbal jackal
#

@halcyon dove Whats the ban reason?

halcyon dove
#

VPN BAN

dense urchin
#

76561198898588936 korean hacker on us main

#

they doing us damage enough

verbal jackal
#

@halcyon dove an admin will be with you as soon as possible.

unreal silo
#

@halcyon dove Unbanned my friend. You will be able to reconnect in five minutes.

halcyon dove
#

THANKS

trail olive
#

any mods i can dm rq

dense urchin
#

korean hacker us main 76561198898588936

sleek depot
#

hacker rustoria us main 76561198815486376

urban forum
#

@unreal silo

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pls help me

trail nymph
#

VPN BAN

#

UNBAN THX

barren owl
#

76561199079614430

#

vpn band

thick jay
#

help

#

i need an admin for us server

#

i was banned for exceeding limit when there were 3 of us

vagrant glacier
#

NEED SUPPORT

torn sky
torn sky
#

@sleek depot you aswell. To report someone use /ticket ingame

thick jay
#

admin

#

please help me cook and yssup

#

-ticket

#

/ticket

torn sky
#

@thick jay 1 sec

torn sky
#

!steamid @thick jay

marble mantleBOT
thick jay
#

where do i post it?

torn sky
#

feel free to dm me

thick jay
#

alright can you help cook and yssup too?

bronze hatch
#

hi i need help

torn sky
#

@urban forum is he banned?

torn sky
torn sky
near halo
#

ill dm

vagrant glacier
#

SAME

near halo
#

im yssup

torn sky
#

you both with dirtbike?

near halo
#

yup

vagrant glacier
#

Yes

torn sky
#

perfect

thick jay
#

yes they were

torn sky
#

ok i will wait for them 2 to dm me their steamids and i will create an appeal for you 3 @thick jay

bronze hatch
#

@unreal silo im ban

torn sky
#

@bronze hatch hey

#

i am here for you

bronze hatch
#

hi

#

I was banned from the game

torn sky
#

why?

bronze hatch
#

im ban

pure sinew
#

?banappeal

marble mantleBOT
torn sky
#

what does it say? @bronze hatch

bronze hatch
#

hacker

torn sky
#

ok can u send me your steamID?

bronze hatch
#

I'm not a hacker

#

ok

#

276678136

torn sky
#

you can send profile?

#

@bronze hatch

bronze hatch
#

76561198236943864

torn sky
#

perfect!!

torn sky
bronze hatch
#

no

torn sky
#

ok ok ^^ admin will message you ok?

bronze hatch
#

Well, thank you

torn sky
#

you're welcome

twilit surge
#

I can't get into the game all the time,Tips banned hacking

#

I haven't played for long since I bought it. I haven't violated the rules of the game. Why

#

fuck banned hacking

verbal jackal
#

?steamid @twilit surge

marble mantleBOT
twilit surge
#

76561198363476266

dense zephyr
#

76561198376711273

#

VPN Ban

twilit surge
#

How long will it take

verbal jackal
#

A admin will check it out as soon as possible.

mystic wigeon
#

why i get ban

verbal jackal
#

What does it say when you try logging in? @mystic wigeon

mystic wigeon
#

hacking

#

but i did not

verbal jackal
#

?steamid @mystic wigeon

marble mantleBOT
mystic wigeon
#

i played yesterday

weak hound
#

1

mystic wigeon
#

no

#

just your serve

mystic lagoon
#

@torn sky my banned for eu mian is vpn ban ,id for u 76561199076676331 hlep me

verbal jackal
#

@mystic wigeon Can you send your steamID please?

weak hound
#

@marble mantle I was banned by the VPN server

verbal jackal
#

?steamid @weak hound

marble mantleBOT
verbal jackal
#

@weak hound @mystic wigeon Send your steam64ID's please!

mystic wigeon
#

wait

dense zephyr
#

76561198975015945

#

VPN Ban

verbal jackal
#

@dense zephyr I have mad an appeal on your behalf, please be patient and wait for an admin to check it out.

weak hound
#

VPN ban

verbal jackal
#

Can you go through the website I posted? @weak hound

mystic wigeon
#

76561198275440623

weak hound
#

VPN ban

verbal jackal
#

Those are not accounts @weak hound

weak hound
#

Sorry i sent wrong

verbal jackal
#

Its alright.

weak hound
#

Please help me unblock

verbal jackal
#

@mystic wigeon You're all set, wait for an admin to check it out please.

#

go there and grab your ID for me please.

urban forum
#

@torn sky

#

yse

#

yes vpn ban

verbal jackal
#

@urban forum An appeal has already been created, please wait for an admin to assist you.

weak hound
#

@verbal jackal Did you help me to appeal

verbal jackal
#

@weak hound You need to give me the profile link, or steam64ID in order for me to help you out.

weak hound
#

@verbal jackal

#

VPN ban

#

Please help me to appeal

urban forum
#

@verbal jackal thx i am just reply zune

verbal jackal
#

@weak hound An appeal has been created, please wait for an admin to assist you.

weak hound
#

Ok, thank you

#

Wish you be happy

torpid shadow
#

guys can yall check if my friend riotlaggs is still banned on 5x no bps us

verbal jackal
#

You'll have to have him try connecting @torpid shadow !

mystic wigeon
#

ban for hacking

#

please check out

verbal jackal
#

@mystic wigeon I've already made an appeal for that account. Please wait patiently for an admin to check it out for you.

urban forum
#

@verbal jackal nvm he is unbanned now

#

thx

verbal jackal
weak hound
#

@verbal jackal

#

Thank you, I can already access the server, thank you very much

#

:)

verbal jackal
#

Okay 😄

weak hound
#

👍

#

I went to the server to play happily, I wish you a happy

verbal jackal
#

You too! Have a good one!

weak hound
#

@verbal jackal

#

Hi

verbal jackal
#

Whats up? @weak hound

weak hound
#

VPN ban

#

:)

verbal jackal
#

@weak hound An appeal has been sent in, please be patient for an <@&274971100184576010> to check it out for you.

weak hound
#

ok

#

thank

gritty kiln
#

yo can anybody help me

verbal jackal
#

?steamid @gritty kiln

marble mantleBOT
verbal jackal
#

Whats your ban reason?

gritty kiln
#

exceeding group limit of 3

#

and im a duo

verbal jackal
#

Alright, all I need is your steam64ID then.

gritty kiln
#

76561198123077766 this?

verbal jackal
#

Looks about right! One moment.

#

@gritty kiln Alright, a ban appeal has been created upon your behalf, please be patient until an admin can check it out for ya!

gritty kiln
#

bruhh wtf i was just bouta take large oil

verbal jackal
#

I am sorry to hear that but you'll have to wait unfortunately.

gritty kiln
#

can u check my friend too?

verbal jackal
#

I would either need your friends steamID or you can have him come on in.

gritty kiln
#

76561199066008904

#

thats my frinds

verbal jackal
#

Alright, made an appeal for that one aswell. @gritty kiln

sharp wolf
#

wtaf i just gpot banned we didnt do shit

#

this server is bs

whole umbra
#

we got banned for cycling but we didnt cycle shit

verbal jackal
#

Are both of you together?

sharp wolf
#

yes

whole umbra
#

ye

verbal jackal
#

?steamid @whole umbra @sharp wolf

marble mantleBOT
amber wind
#

my clan just got banned for cylcing

#

and we didnt cycle anyone

#

we havent even kicked a plyer all wie

#

wipe

verbal jackal
amber wind
#

unban us before we get raided

#

tf is this

sharp wolf
#

i will leave this server so quick

astral holly
#

I just got chargted on my account for a $5 vip but i got charged $39

verbal jackal
#

@astral holly dm @balmy cypress about purchase issues.

sharp wolf
#

76561198951981226

whole umbra
#

76561199057380103

unkempt kayak
#

EU MAIN DOWN

gritty fable
#

rustoria EU MAINE DOWN

#

please fix

crimson bay
#

I feel like you guys should compensate us for the loot we lose

#

When we are crafting and your server goes down

#

If we can prove via video that we were crafting

calm turret
#

wth cant log back in

crimson bay
#

Whilst I can appreciate that server crashes and such do happen, this is the second time within 24 hours we've lost satchels because your server goes down

#

As we are making them

calm turret
#

oof

tired stump
#

OoF

crimson bay
#

It's almost like you guys just think it's fine or something

shut bridge
#

We are aware of it.

#

😄

crimson bay
#

That we lose all of our shit for nothing?

calm turret
#

lol dream its just a game chill

crimson bay
#

And that you won't compensate or do anything about that?

tired stump
#

oOoF

severe radish
#

@shut bridge so when will it be back online?

calm turret
#

not the end of the world

tired stump
#

^

crimson bay
#

It's the principle, Jerm

#

Yeah, of course it's a game, it's not real life

restive belfry
#

¨^

shut bridge
calm turret
#

not really like why let it bother you its to easy to gain loot

crimson bay
#

@shut bridge Well then you're useless as fuck

#

We lose loot because of your shit server

gritty fable
#

chill bro

crimson bay
#

And even though we can PROVE we lost the loot

shut bridge
gritty fable
#

the are doing there best

crimson bay
#

You do nothing about it

shut bridge
#

im just trying to help.

gritty fable
#

its not their fault

shut bridge
#

And do my job.

tired stump
#

switch server if your gunna keep crying

gritty fable
#

what did rusty do to u ?

crimson bay
#

You aren't doing your job

gritty fable
#

hes a fucking chat moderator

#

he is

calm turret
#

to bad dream go get more loot some where else lol

gritty fable
#

stop being a dick

tired stump
#

thats not his job

#

job*

balmy cypress
#

Stop @crimson bay

calm turret
#

he big mad over a game

shut bridge
balmy cypress
#

I understand the anger but this is not going to help you in the slightest.

calm turret
#

awe lil baby dreamer is upset

balmy cypress
calm turret
#

what a piece

tired stump
#

Like lets just say some admin conpensates you. Then the server gets called out for admin abuse, nothing good will happen for the server now will it

dawn sleet
#

Hmm so nonchalant about players upset at the server almost as if you dont give a single fuck people think the server is shite

shut bridge
calm turret
#

sorry lol i didnt relize where i was

shut bridge
restive belfry
#

bradely spawned in again lol

balmy cypress
restive belfry
#

bradaly was taken but now it is spawned in again

dawn sleet
#

Luke can i ask you a question .. do you play rust servers ?

balmy cypress
#

I have no time to play, spend all my time helping players resolve their problems 😛

restive belfry
#

luke what about bradely

#

it was taken but now its spawned in again

dawn sleet
#

Well shut the fuck up then cause you dont know what its like to lose all your shit not to someone killing you .. to a server going down

shut bridge
balmy cypress
#

You say that as if admins don't get abuse every time this happens, not our fault yet you feel its appropriate to come here and say these things. Sorry for your lost items, hopefully you can have some good luck and get some of it back 🙂

gritty fable
#

hey guys, did u change the pop

#

down to 425 ?

sharp wolf
#

@balmy cypress go to support

#

plz

gritty fable
#

guys

#

why was pop 500 max now its 325 ?

crude thunder
verbal jackal
#

@crude thunder Whats up?

shut bridge
verbal jackal
#

@gritty fable Max pop rises as more players are in que.

verbal jackal
#

@leaden gull I will make ban appeals for both of them, please wait for an admin to check them out.

leaden gull
#

ok

#

thanks

elder totem
#

help

shut bridge
elder totem
#

VPN BAN

shut bridge
#

One moment!

elder totem
#

This is my friend.

#

Thank you very much!

weak hound
#

shut bridge
elder totem
#

I have another question

#

My teammates and I want to buy us main VIP

#

About ten people

verbal jackal
#

Are you wondering where? @elder totem

elder totem
#

Show out of stock

verbal jackal
#

Which server? @elder totem

elder totem
#

US Main!

verbal jackal
#

You can now buy Wipe VIP's where it only lasts for one wipe, those are the only ones currently in stock. @elder totem

elder totem
#

depressed

surreal phoenix
#

I need assistance with the 3x no bp server

verbal jackal
#

Whats up? @surreal phoenix

surreal phoenix
#

I just tried to log in and it said i got banned for hacking. I forgot I had my VPN on, is that what did it? Otherwise, I'd like someone to look into it because I have literally been streaming playing on this server for 4 wipes now. the entire time i was playing yesterday, i streamed it. I didnt hack at all and really look forward to playing on this server; can you look into it for me?

verbal jackal
#

?steamid @surreal phoenix

marble mantleBOT
verbal jackal
#

If you can send me your ID, I can create a ban appeal for you!

surreal phoenix
verbal jackal
#

Alrighty @surreal phoenix an appeal has been created on your behalf, please be patient for an admin to check it out for you. heartoria

surreal phoenix
#

Thanks! I appreciate it. Honestly, I was on the fence about donating and wasnt sure before. but after this quick response and assistance, if I can log back on the server, I'll happily be a supporter! Thanks again

verbal jackal
surreal phoenix
verbal jackal
surreal phoenix
#

Ok, thanks 🙂

urban forum
#

vpn ban

#

i need help

#

<@&274971100184576010>

verbal jackal
#

@urban forum An admin will be with you as soon as possible.

urban forum
#

ok

brittle gust
verbal jackal
#

@brittle gust Both of them?

brittle gust
#

Yes they all my teammates

#

Thank you!

#

Eu main

verbal jackal
#

@brittle gust Please wait for an admin to check it out for you!

brittle gust
#

Once again thank you!

verbal jackal
lyric drum
#

hacker stall not got ban

near halo
#

hi

#

For help

verbal jackal
#

?report @lyric drum

marble mantleBOT
#

Hey, @lyric drum

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
#

Whats up? @near halo

lyric drum
#

hacker

#

band him

verbal jackal
#

Please make a ticket so an admin can check it out!

lyric drum
#

how?

verbal jackal
#

/ticket in-game

lyric drum
#

i m ch

#

ok

crude thunder
#

Can I access the server now?

lyric drum
torn sky
#

In the global chat @lyric drum

#

That is your f1 console

lyric drum
#

nothing is happening

#

he still killing me omg

#

help

void condor
#

@lyric drum If you could make a /ticket add in game and let us know the name of the player he can be looked into

#

Giving us a picture of a combatlog with 0 idea as to who the guy is, is pointless

lyric drum
#

sorry wrong server

#

is us odd

#

lol

near halo
#

why cant i launch fireworks?

void condor
#

There's a soft cap on how many can be used at one time on the server, I believe it's 20-25

near halo
#

i put down 4 and they didnt launch

void condor
#

It'd mean that there's some going off elsewhere

near halo
#

oh its a cap for the whole server, ok

elder totem
#

hallo

verbal jackal
#

Whats up @elder totem ?

elder totem
elder totem
#

I still can't access the server

urban forum
#

vpn ban again

#

need help

verbal jackal
near halo
#

my friend got vpn ban

verbal jackal
#

@near halo Can you get their SteamID for me please!

near halo
#

yeah

void condor
near halo
#

thx

void condor
verbal jackal
#

@near halo That was not directed towards you. I am creating an appeal right now.

urban forum
#

OKOK

near halo
#

oh ok

#

thanks

urban forum
#

@void condor

#

one more too

#

this man

void condor
near halo
#

ok

#

thank you

torn sky
#

@torpid chasm are you able to send me your steamID?

#

Looking Into it

slate sleet
#

@twilit surge Contact @balmy cypress regarding your ban.

pliant canopy
#

Can i get some support?

shut bridge
#

@elder totem you're unbanned. connect after 5 mins and you should be good! have a nice day! heartoria
@crude thunder You're unbanned! connect after 5 mins! have a nice day! heartoria

cold spade
#

<@&274971100184576010> i placed a ticket yesterday i would like to check the status of it but it says there are no active tickets in game

slate sleet
elder totem
#

Thank you very much.

#

Thank you very much.

#

Thank you very much.

torn sky
#

@fast ocean try to log in. You should be good

shut bridge
void condor
#

@balmy cypress @pliant canopy

torn sky
#

@barren owl try to login. Not banned

#

@trail nymph try to log in. Not banned

cold spade
#

<@&274971100184576010> was my ticket closed or something?

slate sleet
#

Which server? @cold spade

cold spade
slate sleet
#

You can view your tickets by doing, /ticket list then /ticket view id
If you don't see a ticket open, Put another one in.

cold spade
#

yes i do not remember the full name of the user

#

i cannot seem to find it either

#

if i do ticket /add it does not provide a list of users to report

crude thunder
cold spade
#

is ticket /add the correct way to place a new ticket?

#

*/ticket add

slate sleet
#

/ticket add (description and the name of rulebreaker)

cold spade
#

yes, i do not have the full name of the rulebreaker...

#

any suggestions?

#

i am 70% sure he was aim scripting sadly...

late nimbus
#

Do you have combat log ID’s?

verbal jackal
#

Unban appeals

@leaden gull - All accounts not banned.

@brittle gust - Account not banned.

@urban forum - Unbanned, try reconnecting.

@surreal phoenix - Unbanned, try reconnecting.

@weak hound - Account not banned.

@mystic wigeon - Account not banned.

urban forum
#

OK

leaden gull
#

ok

slate sleet
visual sable
#

!ticket

shut bridge
marble mantleBOT
#

Hey, @visual sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

shut bridge
#

its /ticket in-game 😄

cold spade
#

<@&274971100184576010> FYI - you guys make paying for VIP that much more worth. thanks for helping!

severe radish
#

i cant pick up my wooden double door

#

with hammer in hand and everything

modern verge
#

Hey I need some help if anyone is available.

dire jewel
#

I submitted my unlink approval muiltiple time but it never unlinks my accounts?

verbal jackal
sturdy elk
#

Is there a certain command for ban appeals

verbal jackal
verbal jackal
marble mantleBOT
modern verge
#

So i tried to link my youtube account so i can get points in 10x no bps US. And it said that it tried to get personal info and blocked it. I subbed to the channel tho so i dont know why its not working.

verbal jackal
#

@modern verge Our youtube link is not working at the moment, you can still redeem /kit loyal!

modern verge
#

Oohhh ok

verbal jackal
#

@dire jewel I made an appeal for you, please be patient until someone contacts you.

dire jewel
#

got it thank you

near halo
#

@verbal jackal For me the steam ID link does not let me login

verbal jackal
#

What does it say? @near halo

near halo
#

If i get my steamID can u make an appeal for me aswell?

sturdy elk
#

76561199045223303 / Not really sure, it says hacking

near halo
#

It does nothing literally lol

verbal jackal
#

@sturdy elk are you with @near halo ?

sturdy elk
#

No

near halo
#

No he isn't

#

I just got back into rust and im apparently banned from here so idk

verbal jackal
#

Okay. Just making sure, @sturdy elk an appeal has been put in on your behalf, please wait for an admin to assist you.

sturdy elk
#

Thanks

verbal jackal
#

@near halo Mind joining waiting for support for me please?

near halo
#

Yea sure

verbal jackal
#

?steamid

marble mantleBOT
near halo
winter oracle
#

how to i appeal for a ban that is false?

void condor
#

That'd depend on if the ban is false or not, but you can appeal a ban here

#

Just provide a steam id

winter oracle
#

ok

void condor
#

Speak to @misty scroll regarding your ban

winter oracle
#

he isnt online do i just need to wait a bit i sent him a DM about it

alpine canopy
#

How can i unlink my other steam account from this discord?i have another account with rust in it and i cant link it

meager schooner
#

go on website and request unlink

#

and then ping one of the admins or smth

meager schooner
#

theres 5 admins on so shouldnt be too long

void condor
#

@balmy cypress

odd widget
#

@balmy cypress

near halo
#

um

odd widget
#

7uuiiiiiiiiiiii7uiu9uiuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

#

sorry

#

trying to remove a key cuz I got sum stuck in there

near halo
#

so im stuck in my base and the gay /remove thing because its close to boxes i cant even leave this little triangle area

#

f1+kill

#

i spawn literally accross tha map

grim plinth
#

uh i teleported to outpost

#

and this is what happened

#

im inside the wall

void condor
#

Can you /home or /outpost again?

grim plinth
#

5 min cooldown

#

im on trio 5x

#

i just started and farmed like a s hit ton

void condor
#

Try and teleport again when the cooldown is up, if it doesn't work I'll come move you

grim plinth
#

i gotta wait here for 5 minutes? 😦

#

theres another dude here now

eternal tinsel
#

Anybody take my appeal yet?

#

It’s been like 9 hours

grim plinth
#

its fixed

eternal tinsel
#

@green granite hey im having the same problem again it says im banned

balmy cypress
eternal tinsel
#

ok

sick lily
#

Luke check dms

hazy vortex
#

Can an Admin mute this kid on EU Main spamming chat

sick lily
#

!rewards

marble mantleBOT
#

Hey, undefined

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

hazy vortex
#

His name is ManOnTheMoon

pallid hedge
#

haha

#

im not even spamming

strong harness
#

wthe 5x EU server lags af

hazy vortex
#

Just check his chatlogs, he's been spamming all day

eternal tinsel
pallid hedge
#

all day

#

thats not true

#

im doing it like every 2-4mins

void condor
#

I mean that's not exactly true according to the logs, so please stop saying it so frequently or you'll be muted 🙂

pallid hedge
#

ok sure

#

but thx

void condor
#

No issue with you saying you have a casino, but you've said it numerous times 6-7 times a minute so far

#

I'd consider that spam

pallid hedge
#

ok

#

ill slow it down

eternal tinsel
#

@void condor hey im banned for exceeding group limit but i was in a team of three

hazy vortex
#

@pallid hedge Told you 🙂

eternal tinsel
#

and this has happend two other times

sturdy elk
#

Just wondering appeal turn around times

eternal tinsel
#

and the appeal i had still hasn't been seen and this was 9 hours ago

pallid hedge
#

@hazy vortex why are u so pathetic

void condor
#

Sure let me take a look for you Lagzzz

hazy vortex
#

I am pathetic? You're the one spamming chat, and breaking rules buddy.

solar drum
#

tried logging on after the wipe and it says im banned for teaming

void condor
#

You want to hop in waiting for support @eternal tinsel

rotund lynx
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cheater from rutoria lives in Ukraina, I know where

cursive grove
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there is a bug I would like to report pls

eternal tinsel
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Thanks @void condor

void condor
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No worries man, have a good wipe

steep rivet
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i cant buy vip load my wallet and i cant use it on website

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can some one help me ?

crude wolf
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i need a admin to help me somehow i got banned

void condor
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Provide a steam id

void condor
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Banned by @green granite

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Speak with him

crude wolf
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where is he

green granite
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join waiting for support @crude wolf

meager schooner
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22 chat mods on but nobody is muting the kids hackusating each other in chat on 10x US

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it takes like 3 seconds to press tab and click the button and then mute them for 10 minutes

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but for some reason nobody is doing so

swift mulch
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Hi. I just wanna say that the firework is bugging in my base

onyx panther
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@swift mulch it shouldn’t take too long to stop just wait for it to be over

meager schooner
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there must be no staff on

halcyon vault
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STEAMID:254652061
ban reason:got banned by reason playingwith hacker
i am not hacker,by the way. and i don;t know who was hacking. after banned 5person is raiding us ,and one of us still online think they are hacking. can u defuse the banned? i got banned by no reason when the server update,and get back instintly by the way. May be there is some mistake???

swift mulch
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yeah but they have been there since yestyerday

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im on zeus 5x

glass tinsel
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pls help

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us main

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getting completely conquered

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by a fat ape holding top launch hard cheating

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<@&274971100184576010>

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raping kids while jumpshotting

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helpppppp

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tickets have been submitted

balmy cypress
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Name? @glass tinsel

glass tinsel
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no clue

balmy cypress
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I'll come have a look

glass tinsel
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he just peeks and doubles one of my homies every 20 seconds

halcyon vault
glass tinsel
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thanks

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jesus fuck

brazen merlin
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Chris hi

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bye

halcyon vault
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<@&274971100184576010>

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one more question to ask please

dusk yacht
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<@&274971100184576010> how do i donate

sturdy elk
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@dusk yacht

halcyon vault
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<@&274971100184576010> there are a few of us were banned by that , can they also play in next wipe?

oak fjord
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Hello administrator, my ID is: 76561198834628728 reason for being banned: hack. One of my team mates used hackers, but I don't know. As a result, many people in our team were kicked out of the server, but next time we will abide by the rules, thank you

balmy cypress
halcyon vault
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ok thanks bro appriciate

oak fjord
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OK, thank you, administrator. Thank you very much

onyx panther
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No BPs 🇪🇺 5x is maprust wiping tomorrow at 11AM UK time / 6AM EST.

What’s max group size?

blissful fiber
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hey can i get someone to ban a blatant cheater

naive grove
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got clip of kid exploting at launch by sitting in the floor and he doesnt take any damage

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lost all my shit

blissful fiber
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ESP, Aimhacks, Finds random stashes, Runs while shooting.

zealous kettle
marble mantleBOT
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Hey, @blissful fiber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
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hi i accidentaly bought pvp+ with my god kit

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can i get a refund for the pvp+ kit?

faint cloud
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I mafe a ticket and nothing

young cedar
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ima waitin

zealous kettle
young cedar
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wheres an admin when you need one lmao

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thanks