#support

1 messages · Page 1270 of 1

raven mantle
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i remeber when you where a chat mod

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:m\

torn sky
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@raven mantle feel free to message a higher ranked staff member about that pls,
but keep in mind that jokes about that are not welcome

raven mantle
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what did i do

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all i did was talk

torn sky
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@raven mantle

raven mantle
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and you mued and moved

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are you a jerw

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jedi?

torn sky
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i won't be able to help you as i mentioned. pls leave the chat for support

dusty spire
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I got kick/banned from rustoria 3x no bps and idk why

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can someone help

raven mantle
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LMAO

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IMAGINE

gray bramble
dusty spire
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<@&274971100184576010> I got kick/banned from rustoria 3x no bps and idk why
can someone help

austere swift
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on us rustoria 3x no bps there is a group of racist hackers

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camping us

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<@&274971100184576010>

torn sky
marble mantleBOT
torn sky
marble mantleBOT
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Hey, @austere swift

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

dusty spire
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@marble mantle 76561199042317986

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thats my steamID64

torn sky
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what is your ban reason?

dusty spire
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how do i see?

torn sky
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try to connect to the server

dusty spire
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it just says banned and the server link

torn sky
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alright

dusty spire
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like i only have 30 hrs and only killed 2 people on the server

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idk why i got banned

torn sky
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alright, i created an appeal on your behalf, an <@&274971100184576010> will be with you soon

dusty spire
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do you know how long it will take

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@torn sky

torn sky
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i can not give you an estimated time on that but we have a few admins online right now being busy. they will reach out to you asap

dusty spire
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ok thx

torn sky
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awesome day, cya around

austere swift
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the ticket command didnt work in game

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did i type something wrong?

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/ticket add i fart sometimes and sarah cameron (hot) were using racist language and my group thinks they were speed/fly hacking, they somehow got to the top of our base and when we checked the side there were no ladders (we all confirmed if anyone picked ladders up no one did) furthermore they zoomed past our shotgun trap without dying into our base

torn sky
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@austere swift what server are you on?

austere swift
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us 3x no BPs

torn sky
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it works for me on another server fine

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any chance you have rustoria on your mutelist?

austere swift
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mutelist?

torn sky
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!mutelist

marble mantleBOT
austere swift
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I dont have it on my mutelist

torn sky
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can you type /ticket and show me what happens after?

austere swift
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the command works but it just gives me a list of commands and when i type /ticket list it says i have no tickets actually

dusty spire
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@torn sky so will a admin dm me or what?

verbal jackal
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You'll be pinged in here. @dusty spire

dusty spire
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ok thanks

torn sky
austere swift
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it worked

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i got the reply

torn sky
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to the test one?

austere swift
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yes

torn sky
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alright try to copy paste the text from above now

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if it doesnt work, make the message shorter

sturdy lance
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hello

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whats group limit

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on rustoria 10x no bps

torn sky
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keep me updated @austere swift

shut bridge
austere swift
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i sent two seprate tickets withthe message split in half

torn sky
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alright !!

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well done and thank you for helping us !

short nacelle
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!banappeal

marble mantleBOT
dusty spire
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im so confused why i even git banned

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theres not even a reason

short nacelle
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76561198094913097

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Ban reason: Association with hacker ( Not even aware of when and how)

verbal jackal
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@short nacelle I have submitted an appeal on your behalf, an <@&274971100184576010> will be with you as soon as possible!

short nacelle
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@verbal jackal Thank you!

verbal jackal
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@dusty spire What does it say when you login?

dusty spire
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@verbal jackal "Disconnected: Banned: come to discord

strong meadow
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@dusty spire Please message @unreal silo

verbal jackal
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Well good thing you're here! It looks like zune has handled it so far so we're just waiting on an admin!

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Well there's your answer!

dusty spire
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ok

near halo
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<@&274971100184576010> can u check my appeal its been a week

verbal jackal
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Or is this outdated?

near halo
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its been like 4 days

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i waited 2 days than asked aden

verbal jackal
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Try shooting @unreal silo another message then.

near halo
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ok

dusty spire
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yeah @unreal silo isnt answering

verbal jackal
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Maybe not right now but he will get to it. Please be patient!

dusty spire
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the thing is i just bought the game and i have done nothing to get banned and i want to play with my friends

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ive only killed 2 ppl in the whole server

verbal jackal
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No worries, Logan will be able to talk with you as soon as possible.

near halo
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hey i need some help lol

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i accidentally bought VIP twice

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now will these just stack orrr?

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cause i would like to transfer one to a friend

viscid steppe
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Oh fuck what's his name

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When Gareth is awake, pop him a message

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And at some point he may ask you to go in the waiting for support

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@near halo

near halo
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ok

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cant Aden do anything ?

viscid steppe
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Ask him.

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@mellow tundra babes, he needs you

shut bridge
viscid steppe
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Yeah Rusty knows more than me, hes a actual Moderator I'm just a community helper:)

near halo
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OOF wait

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i forgot i gifted it to someone

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false alarm boys

viscid steppe
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Alright

shut bridge
near halo
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FALSE alarm. Plz no pepeban

viscid steppe
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Have a good one mate.

shut bridge
viscid steppe
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I'm going back to general chat

cinder arrow
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i got banned for asociation with hacker but idk who was hacking and it wasnt someone i was playing with can someone help pls?

strong meadow
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Sure, could you send your steamid?

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!steamid @cinder arrow

marble mantleBOT
cinder arrow
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my steam id is 76561198285460723

strong meadow
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Are you able to join waiting for support?

cinder arrow
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yes

dusty spire
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can anyone help me yet? i need to do stuff on the server and i was banned for no reason. i really liked the server before this

near halo
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@strong meadow can u look aat my appeal

lusty dock
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solid hackers on EU main

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made a ticket, as they raid everyone and they laser people with AKs in the dead of night 😛

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same old same old

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level 1 account, private details

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we wait 20 years for someone to ban him while he massacres people who play legit on the server. wheres the support

dry grove
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He got me aswell also sent a ticket already

lusty dock
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level 0 account actually LMAO

dry grove
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Got me through a rock

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Best server EU

lusty dock
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i find it absolutely amazing that this guy has been on the server long enough to get AKs, and legit start c4 raiding prim kids while hes aimlocking onto anyone who walks by

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prob someone is giving him the guns, lovely

torn sky
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@lusty dock @dry grove /ticket ingame to report someone
leave the channel clear

dry grove
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We did the ticket ingame

torn sky
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you want him to be punished and the expose him in here what helps him

dusty spire
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<@&274971100184576010> <@&415898423460626432> <@&393554009799000064> please help i got banned for no reason it has been an hour

lusty dock
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essentially, "wait until said hacker kills half the server then we'll take a look"

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exposing means nothing if the guy is being this blatant

torn sky
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@dusty spire don't do that pls, we're aware of your ban and an admin will look into it asap

lusty dock
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support is for priority requests, right? i can understand a sketch case, but this guy is being as blatant as humanly possible

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how many tickets do this one guy have by now lmao

strong meadow
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Message @unreal silo @dusty spire

torn sky
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@lusty dock cool... do that on your server(s)
in here stop calling out sus players

lusty dock
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"sus"

torn sky
lusty dock
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yes a level 0 account instaheadshotting at night is just a tiny bit sus, thank you for your input. ill go fuck myself now

viscid steppe
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Mate, you've been told to wait

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And make a report

dry grove
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Zune so why even use this support section if we cant complain ?

viscid steppe
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You can make a report not complain

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Is what Zune is trying to say

torn sky
viscid steppe
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Zune has given the relevant information required

short nacelle
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Am i able to also message Logan? I've waited almost an hour or more for my ban appeal.

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Really want to play with some friends.

viscid steppe
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Zune knows more than me about that

verbal jackal
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You just gotta wait it out until he responds. @short nacelle

torn sky
dry grove
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So i should out hackers and scripters in feedback and suggestion section. got ya.

viscid steppe
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@dry grove once again

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!report

marble mantleBOT
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Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

torn sky
short nacelle
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@verbal jackal Ok, thank you.

viscid steppe
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Complete the relevant things above

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Failiure to do such, will just let the hacker roam free

dry grove
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I've used your ingame ticket so many times but always got the same resond but sure i'll comply

viscid steppe
torn sky
viscid steppe
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^

torn sky
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but as i mentioned and others above aswell do we not support reports/callouts in discord

viscid steppe
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I'm too good at my job Zune.

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Being a nitro booster

torn sky
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i'd say alright

viscid steppe
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From here though, @dry grove submit an F7 report, itll take 48-72 hours for a game ban

dry grove
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Well atleast i will get an answer from them, and they will actually ban them ❤️

mellow tundra
dry grove
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Thank you Aden

viscid steppe
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Aden that's why I sent both:)

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The report and the F7 advice

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Too smart

dry grove
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One last question

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How long does it take on average to get a response from tickets ?

oak iron
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Depends, admins may not be active atm since it's a bit late so likely sometime in the next 12 hours?

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Could most definitely be earlier though it just depends.

orchid berry
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yo zune

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the logan guy hasnt messaged me back yet

torn sky
verbal jackal
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?steamid @minor summit

marble mantleBOT
mellow star
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<@&274971100184576010> We area having an issue with /remove, we are stuck in our base

torn sky
mellow star
minor summit
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76561198319430430

torn sky
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are you not able to pick up mentioned boxes?

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@mellow star

dreamy robin
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76561197960287930

torn sky
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sometimes it helps to remove closeby frames aswell

foggy ledge
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76561198439318176

verbal jackal
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@foggy ledge @minor summit an <@&274971100184576010> will be with you as soon as possible for your appeal.

mellow star
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@torn sky , there are about 8 boxes that are being affected

torn sky
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to get in touch with an admin you will have to do a /ticket and mention your issue. but tbh repositioning the boxes would be faster

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feel free to do a ticket as mentioned ingame but you will have to wait for an admin to take care of the ticket/load in the server and help you incase he agrees on that.

mellow star
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@torn sky Finally worked, thanks!

torn sky
minor summit
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@verbal jackal yo wheres that administrator

verbal jackal
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It may take a little while @minor summit just be patient please heartoria

orchid berry
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zune it sbeen like 2 days man i just wanna play thr server again 😦

minor summit
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Love you toThumbsUporia

torn sky
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@orchid berry i refreshed your appeal, maybe it got read over. sorry for any inconvenience you have rn. an <@&274971100184576010> will be with you soon

somber ravine
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@orchid berry you will need to dm @unreal silo

near halo
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76561199038475407 unban
dont say dm logan cause ive been dming him for 2 weeks kid does not respond

torn sky
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if you have to dm @unreal silo you will have to wait for his response since he is the one dealing with your ban @near halo

near halo
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for 2 weeks?

torn sky
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shoot him a new message like you did in here and i believe he will reach out to you asap

near halo
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i did

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lol

orchid berry
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@somber ravine i did 2 days ago

minor summit
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are any admins even on

orchid berry
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kawaii is

torn sky
near halo
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no

orchid berry
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couldnt kawaii just look at it instead of logan theyre both admin

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oh logan is on too nvm

near halo
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hey there

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the cheater that i made a ticket and you somone replyed he wasnt hacking

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facepunch send me a message sayin he was banned

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now thank you for not helping me

viscid steppe
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@near halo what we see and what facepunch see, is alot different.

austere ginkgo
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i need a mod rustoria 10x kid srciping

viscid steppe
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Facepunch have access to server side, client side, and host side servers. Where as Rustoria only have access to server side which limits capabilities on toggles

minor summit
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can someone un ban me that's not an admin because we didnt break any rules

verbal jackal
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?report @austere ginkgo

marble mantleBOT
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Hey, @austere ginkgo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

viscid steppe
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So theres no need to get rude

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I've got so much raffle points this wipe

minor summit
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who

viscid steppe
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asked

minor summit
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shit

torn sky
viscid steppe
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Oh shit

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Wrong channel fuck

minor summit
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Sorry i waiting for your kind to un ban me ill go join him

torn sky
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@orchid berry pls message @unreal silo regarding your ban

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@tender rune pls message @violet dagger regarding your ban

minor summit
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Zune if I go to bed can i Still appeal my ban

torn sky
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oh yes for sure no worries go to bed my guy, an admin will have a look into your appeal and you will be most likely getting a @ in here

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sleep tight

orchid berry
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okay i did zune

torn sky
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^^

orchid berry
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!steamid

marble mantleBOT
verbal jackal
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@short nacelle Please message @raven mist about your ban.

short nacelle
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@verbal jackal Ok thank you very much!

minor summit
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Thanks boys Goodnight If i aint unbanned we gonna have to throw hands

torn sky
near halo
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nmnhjmk

verbal jackal
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Can I help you? @near halo

near halo
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no

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actually yes

proven junco
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Staff please, Trio 5x admin+ please...

near halo
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I need help im in the discord but i still can't access the verified arenas

proven junco
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TIMMY and KENNY are possible hackers. Very little hours, brand new accounts. Hitting weird shots and very sus

near halo
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@verbal jackal

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I need help im in the discord but i still can't access the verified arenas

verbal jackal
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?rewards @near halo

marble mantleBOT
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Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

barren owl
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vpn band

verbal jackal
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?steamid @barren owl

marble mantleBOT
verbal jackal
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I need your 64ID

barren owl
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vpn band

verbal jackal
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all good @barren owl an appeal has been submitted on your behalf! Please wait patiently until an admin can check it out!

barren owl
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how long it takes

verbal jackal
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Depends, it just takes some time.

jolly eagle
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Anyway I can transfer a dono package to a different server? I just got it

void condor
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@barren owl Unbanned, 5 minutes

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Sure @jolly eagle what server?

steady nebula
jolly eagle
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I bought it for 3x US and Im going to be playing on EU10x @void condor

torn sky
marble mantleBOT
#

Hey, @steady nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

void condor
jolly eagle
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yeah i can do that, can i use the credit to buy a different pack?

void condor
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You can use the credit + the additional cost to purchase a kit yes

arctic cradle
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@torn sky I have a friend i think he banned because links to hacker from china
because there is a lot of hackers in china
he cant connect to server
it says banned to hacking

torn sky
void condor
arctic cradle
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@torn sky 不行，他叫我来帮他一下

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@torn sky I know his steamID.

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No, he asked me to help him.

torn sky
arctic cradle
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@torn sky

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@torn sky I think he picked up something from the hacker.

torn sky
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steamid?

arctic cradle
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Because I've been like this before.

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Banned two or three times.

steady nebula
verbal jackal
#

?report @steady nebula

marble mantleBOT
#

Hey, @steady nebula

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
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Please use this, this is your last warning. @steady nebula

torn sky
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@steady nebula like i already told you my guy /ticket is the easiest way to get in touch with an admin 😉

arctic cradle
#

@torn sky he isSteam ID：76561198847894223

near halo
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i need help :/

verbal jackal
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Whats up @near halo

arctic cradle
#

管理员他在吗

steady nebula
#

i report him ingame and on discord too

near halo
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someone with amin is f anoing

verbal jackal
#

@near halo What does that mean?

torn sky
#

alright i created an appeal fro your friend @arctic cradle and put you as his contact, an <@&274971100184576010> will be with you soon

arctic cradle
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@torn sky Is the caretaker here?

near halo
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u can just wath on my stream

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i sen u link on pw

verbal jackal
near halo
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10x eu

arctic cradle
#

@torn sky Is the caretaker here now?

torn sky
#

be patient my guy

arctic cradle
#

OK

verbal jackal
#

@near halo I'll be on shortly.

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@near halo done

exotic topaz
#

The world's most justified reason to get perma banned

minor summit
#

yo did you appeal my ban

ashen echo
#

Can I get some help

torn sky
torn sky
verbal jackal
#

@torn sky Already handled.

torn sky
#

^^

minor summit
#

wait already?

torn sky
minor summit
#

wait what

torn sky
#

you wanted to appeal a ban
Park made an appeal for you
an admin has to look into your appeal

jolly eagle
#

im having a hard time linking my youtube

minor summit
#

yes

polar prawn
#

sec

#

there's a 6man on eu x10 no bp

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isnt it 5 max online/offline?

verbal jackal
#

yes.

#

?report @polar prawn

marble mantleBOT
#

Hey, @polar prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

polar prawn
#

ok thanks

spring lily
#

where to find all rustoria chat in-game commands?

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im playing on 10x eu

elder totem
#

help

#

VPN BAN

#

help me！

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help！

verbal jackal
#

@spring lily /help in-game

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@elder totem An admin will be with you as soon as possible.

spring lily
#

Much thanks.

elder totem
#

I'm in the safe area

#

I can't wait for the administrator, I'm dead!

elder totem
#

hello！

verbal jackal
#

Whats up? @elder totem

elder totem
verbal jackal
#

I have already sent an appeal in for you, please be patient.

raven mist
#

Thats not a vpn ban @elder totem feel free to contact @unreal silo regarding your ban.

elder totem
#

Why? My friend told me it was VPN

near halo
#

There is a kid with 137 hours , 82 hours past 2 weeks
And he has a huge roof camping base with L96, AK and more
Did I mention he is hitting constant headshots with semis and aks
https://steamcommunity.com/id/67763737463737/
Someone ban this cheating fuck
Either that or he is on an alt account for some weird reason

Steam Community :: hentai!

我搬到东京寻找漂亮的外夫形式的灵魂伴侣，在宝宝寺地区寻找一个机器人。

verbal jackal
#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

barren owl
#

vpn band

#

vpn band

verbal jackal
#

Are these your friends accounts? @barren owl

near halo
#

vpn band

frail canopy
#

i just got banned on trio us for having more that 3 people but i didnt

verbal jackal
#

?steamid @frail canopy

marble mantleBOT
frail canopy
#

76561198049108214

verbal jackal
#

Are your teammates banned as well?

frail canopy
#

idk

#

we use ingame chat

verbal jackal
#

Okay, one moment please.

#

Alright, an appeal has been submitted on your behalf, please wait patiently for an admin to check it out. 😄

frail canopy
#

welp this is kinda scuffed cause im ontop of someones roof with 16 rockets

barren owl
#

vpn band

smoky turtle
#

Hey guys, I'm on the 10x eu server and got a 6hr chat ban for writing the n word, non offensively, while trendsetter in the same server is screaming slurs both in chat and voice. I've put up tickets but there are 0 responses

verbal jackal
#

Well, unfortunately you're just going to have to wait it out.

smoky turtle
#

i was hoping i could get that lifted with some kind of review for what i said, but its ridiculous that these guys can go off and be directly offensive

verbal jackal
#

Do you have any screenshots? @smoky turtle Since you did say the n-word and got muted for it, you're going to stay muted but if you had a screenshot of the player that is saying it in chat, I can help you out with that.

smoky turtle
#

I don't but I'll make sure to SS from now on. I was hoping there was a log in the chat from the time I made the report

verbal jackal
#

There could be but tickets are for admins, if you were to have a screenshot I could do something right now about it.

smoky turtle
#

Oh I see. Thank you for your help!

barren owl
#

@verbal jackal

#

vpn band

verbal jackal
#

@barren owl Its been appealed for, please hold tight for me 😄

smoky turtle
verbal jackal
#

In my eyes, thats just toxic, we do not mute for toxicity but if you'd like to /ignore him in-game that would work.

smoky turtle
#

you don't ban for homophobic slurs?

verbal jackal
#

Not in this context no.

smoky turtle
#

okay

frail canopy
#

uhh how long does it normally take for the admin to appeal situations

verbal jackal
#

Depends on the time and if anyones on! Please stay patient!

smoky turtle
verbal jackal
#

Homophobic ones are different than racial just so you know @smoky turtle

#

We tolerate zero racism but homophobic slurs are deemed as toxic unless super extreme.

#

I'd be happy to answer any questions in a vc if you're interested in joining waiting for support.

smoky turtle
verbal jackal
#

/ignore

#

as I said before.

near halo
#

dms are not moderated

#

use /ignore to mute dms from someone

verbal jackal
#

exactly.

smoky turtle
near halo
#

dude

#

just use /ignore

#

moderating dms is a lot of work

smoky turtle
#

thats literally you

near halo
#

why would they waste time with that?

smoky turtle
#

bc i just got a 6hr mute for the same toxic rule thats not enforced

near halo
verbal jackal
#

@smoky turtle We told you multiple times, to /ignore in-game if you are receiving multiple messages from an unwanted player.

near halo
#

just read

verbal jackal
#

@near halo and @smoky turtle please do not argue here, I appreciate the help but I got it heartoria

near halo
#

not arguing man just told him to /ignore

#

but ok

verbal jackal
#

All good, just back and forth messages from you guys in the support channel isn't needed.

near halo
#

affirm

verbal jackal
frail canopy
#

prayin one of these 3 admins can help me

hollow raptor
#

The client prompts this, what should I do now

verbal jackal
#

?steamid @hollow raptor

marble mantleBOT
hollow raptor
#

@verbal jackal 76561198123515262

#

Then what do I need to do

verbal jackal
#

Alrighty, now you just need to hang tight until an <@&274971100184576010> can review your ban appeal. Please be patient heartoria

sonic thunder
#

im still waiting for my ban to be lifted they told me to message logan and i did and im still banned ?

#

he still hasnt replied

#

do they just ban anyone thats good >

#

?

verbal jackal
#

Try shooting him another message, please be patient, our admins are humans too sometimes they get a little busy.

sonic thunder
#

i messaged him yesterday

#

at 12

#

and he still hasnt replied and he was online all yesterday

hollow raptor
#

I'll be patient. I hope the waiting time won't be long

verbal jackal
#

Please try again, I am sorry for the inconvenience. @sonic thunder

sonic thunder
#

this is stupid do you not think ? i know for a fact im not cheating and i got banned for "hacking"

#

all my stuff is going to be gone?

frail canopy
#

wait i have to msg the admins

verbal jackal
#

I'm sorry you feel that way but your best bet to get unbanned is to be patient with the admin you're working with.

#

@frail canopy Not you, we are still waiting for an admin to check out your appeal.

frail canopy
#

ehhh

hollow raptor
#

Please tell me there is more than one admin, otherwise it would be too bad

sonic thunder
#

theres more than 1 admin

frail canopy
#

i saw 3 online

verbal jackal
#

There are many, just right now its a little early in the morning.

sonic thunder
#

but whoever banned you

#

you have to wait for

#

apparently

#

its not too early tho is it because i messaged my admin at 12 yesterday so he hasnt replied in 24hrs

verbal jackal
#

Please send him another message then.

sonic thunder
#

i have

verbal jackal
#

Okay, please wait then.

hollow raptor
#

I only entered the server once earlier, and then I never went in again. I didn't even experience the fun of the game

sonic thunder
#

well you got banned for a reason bro

#

?

verbal jackal
#

An appeal has already been created for you @hollow raptor . All you need to do is wait for an admin.

sonic thunder
#

what was it

verbal jackal
#

Please converse in either #general or DMs, this is for support only. 😄

hollow raptor
#

I've read the server rules, and I don't see any violations, which is too bad

tight epoch
#

yo

#

sorry mics fucked

#

bought some airdrops

#

for zeus

verbal jackal
#

All goo dwhats up?

tight epoch
#

still not got them

verbal jackal
#

Alright, have you re-logged since you bought them?

tight epoch
#

ive reconnected etc

#

yh

verbal jackal
#

And you're sure you bought them for the right server?

#

@tight epoch DM @balmy cypress about your supply signals.

near halo
#

DM me the PayPal info and I'll check it out

#

Best solution

tight epoch
#

lol

thin sphinx
#

hello
i would like to appeal ban
So about 8 hours ago i was duoing with someone then the left so i kicked them an i join up with some other buddys an while we were playing i forgot he had home set an he spawned he new to the game an so he didnt know an we got kicked for going past group lmit so can we get unbanned or what can u do cause i bought a kit on your server an i spent so many hours playing today

verbal jackal
#

?steamid @thin sphinx

marble mantleBOT
haughty wasp
#

hello i have a question its on server greefing with buulding on enemy base and troling voice chate in a game it is a breaking rules?

thin sphinx
#

76561199045758262

#

@verbal jackal

near halo
#

No

verbal jackal
#

No, greifing bases is part of rust @haughty wasp

near halo
#

Ahaha I was right

#

Hire me

#

As an admin

thin sphinx
#

an @verbal jackal do my friends who got banned also type in here to

verbal jackal
#

Yes please @thin sphinx

west osprey
#

@near halo please stop answering questions here as you are not staff, and if you don’t require support please move this to #general thanks ☺️

near halo
#

I'm head of staff

thin sphinx
#

@verbal jackal how long will it take to appeal

verbal jackal
#

Well, if you can get your friends in here that were also banned, I can make you all an appeal which will most likely make it go faster!

thin sphinx
#

ok

#

@verbal jackal can i make a group dm with you

verbal jackal
#

No thank you.. But, you can join waiting for support and I can help you there though

#

?steamid

marble mantleBOT
thin sphinx
#

76561199045758262

hardy sphinx
#

76561198347488300

neon wave
#

76561197989735967

half kernel
#

5x trio player ,,Nyx,, haccking: aimbot, ESP and more..

verbal jackal
#

?report @half kernel

marble mantleBOT
#

Hey, @half kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

half kernel
#

already done

verbal jackal
#

Alrighty, please wait for an admin to check out the ticket!

half kernel
#

hmm

#

my ticket has number 320, that means that there are 320 people in front of me?

verbal jackal
#

Nope, thats just the id of the ticket.

half kernel
#

thanks

twilit obsidian
#

How do i make an ban appeal?

verbal jackal
#

I can help you out!

#

?steamid @twilit obsidian

marble mantleBOT
twilit obsidian
#

76561199012651739

verbal jackal
#

And what is your ban reason?

twilit obsidian
#

Playing with hacker

verbal jackal
#

Alrighty, an appeal has been submitted on your behalf, please wait patiently until an admin can check it out. @twilit obsidian

twilit obsidian
#

Okay thanks

viscid steppe
#

Dropped a report on the 5x

#

No BPs EU.

#

Gotta love people's new rust gaming chairs.

verbal jackal
half kernel
#

can I know how does chat muting work?

#

does a person do that?

#

or a bot

verbal jackal
#

Depends, what did you get muted for?

half kernel
#

idk, my friend and other guys were trashtalking, but only my friend and me - I said nothing - got muted

verbal jackal
#

IGN?

#

and server?

half kernel
#

5x trio

#

I will send something here

#

these guys

verbal jackal
#

What is your name in-game?

#

I muted both you and your friend for hackusating in chat after I warned both of you once. You're going to have to wait out the remainder of your 10 minute mute.

half kernel
#

oh, for that reason, okay

#

did not notice sorry

verbal jackal
#

Voice chat on the other hand isn't moderated, if you have a problem with what you're hearing from other players in-game, please go to your audio settings and turn your voices volume off or go into your console and type "audio.voices 0".

steep harness
#

2 hackers are raiding us wanna do something about it ?

verbal jackal
#

?report @steep harness

marble mantleBOT
#

Hey, @steep harness

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

steep harness
#

°been there done that

verbal jackal
#

Hang tight for an admin to see your ticket then. I am sorry for the inconvenience.

steep harness
#

my friend posted a video of them being a racist pieces of a doodoo and still nothing

#

hang tight isnt gona hold my base toghether

half kernel
#

why they were not muted?

verbal jackal
#

@steep harness are you with @half kernel ?

half kernel
#

yeah

steep harness
#

yes

verbal jackal
#

Read that please.

steep harness
#

nice 🙂

half kernel
#

idk man, just twice said that theyre hacking... they were trashtalking whole time--- nothing happened

#

not good support

#

sorry

#

I dont wand to be unpleasant

#

want

verbal jackal
#

I am sorry you feel that way but I directed you to the only way of reporting a cheater/rulebreaker. Next time, try to distance yourself from the players that you're speaking about and don't roam / live near them ect.

steep harness
#

THEY are moving in not us

#

how are we supposed to not live near them for the first and we can not move if they are raid spamming our base and camping us

#

for the second

verbal jackal
#

I am unsure what you mean. Please wait until an admin can check out your ticket.

half kernel
#

how long does it ussually take,

#

?

verbal jackal
#

Well seeing how you may have sent one in around 6:30 - 7:00 am CST, it may take a while because its pretty early in the morning keep in mind. Admins are humans too which require sleep and time spent doing something other than rust.

half kernel
#

okay, thanks

steep harness
#

direct hit with hv rocket takes him 40 hp 😦

verbal jackal
half kernel
#

its done thanks! they are banned

steep harness
#

ty for solving our problem

verbal jackal
#

heartoria Have a good rest of your time!

frail canopy
#

man i feel like these admins be sleeping their life away lmao

near halo
#

im here in the discord but i cant use the discord kit why not?

frail canopy
#

did you do the /auth or whatever it is

verbal jackal
#

!rewards @near halo

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

verbal jackal
#

Link your discord through this @near halo

#

and once linked, make sure you do /auth after 5 minutes

viscid steppe
#

How much to get nightime added a day before new years?

#

on 5x No BPs

hollow ridge
#

I need help about a potential cheater

#

i spawned in dead and there was a player breaking my bag inside a sealed bunker

#

he also placed a bag even though tc was locked and behind a glass window

#

there are no holes in the base and it is physically impossible for him to get in and get tc

viscid steppe
#

!report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
#

5x no bps us is down?

#

5x no bps us is down?

mellow tundra
#

daily restart

near halo
#

aden i dont care

#

just get my fucking server up and running

#

and thats a order

mellow tundra
#

aye aye captain

near halo
#

Thats the type of respect i want to see.

frail canopy
#

@mellow tundra were you able to look at my shit

mellow tundra
#

yh what's the issue?

near halo
#

if thats u in ur pfp cabe i feel bad your mother had to birth that holy fuck

frail canopy
#

says i was banned for exceeding limit of 3 on s/d/t server but i never did

mellow tundra
#

!mute 630867941142953984 1h

marble mantleBOT
#

:ok_hand: temp-muted CrackHead#1000 for an hour

mellow tundra
#

@frail canopy did you kick someone from your group and invite someone else?

frail canopy
#

he left he only came on to look at my base

mellow tundra
#

I see

#

did you give him codes?

frail canopy
#

no i just added him to my clan

mellow tundra
#

right, but you kicked someone to invite him?

frail canopy
#

didnt give him a bag either

#

no the guy that wanted to look at my base left the clan, then i invited another guy from the server to join

mellow tundra
#

right

#

Unbanned

#

relog in 5mins, please pick up your codelocks

frail canopy
#

i dont even know the codes, i had the autolocker thing on

raven mist
#

@hardy sphinx Are u here?

#

@twilit obsidian Pm me regarding your ban

#

@crude thunder Please contact @mellow tundra regarding your ban

near halo
#

hey

#

warden cmod

#

he mute for me sayin camal in arabic

#

6 hour mute

#

wtf

agile fulcrum
raven mist
#

try now @agile fulcrum

barren owl
#

vpn band

misty scroll
little anchor
#

I need help with a ban bro

misty scroll
little anchor
#

76561198193663565

near halo
#

76561199075903666

misty scroll
little anchor
#

I got bagged in a base to craft them ak,

#

AND GOT FUCKING BANNED MAN

#

?

#

is it a option to get unbanned?'

#

i lived in my own base

#

i just got bagged in for crafting a ak

misty scroll
#

Let me check that real quick

near halo
#

@misty scroll can you come to talk with

#

you

misty scroll
little anchor
#

met him ingame

#

we met at the road close to minning pose thing and he asked me if i had bp

#

and to be a friendly guy i crafted a ak for him, and now i am banned :/

misty scroll
#

You are currently in their clan by the looks of it, and you joined quite some time ago

little anchor
#

yeah

#

he asked if i could be friendly

#

but i live at launch site bro

#

solo

#

nobody else there

#

I play solo only solo

#

i have no friends bro

misty scroll
#

Yeah I see that actually, I'll go ahead and unban you as it does not look like you were playing with them

little anchor
#

Thank you

near halo
#

@misty scroll can you come

#

@misty scroll i have been banned for hacking and i dont know why

misty scroll
near halo
#

but stex is not cheating

outer fable
#

can u see cchann

#

can u see channel waiting for support?

near halo
#

what you only saying you will unband next wipe

outer fable
#

or do I have to write here

#

that u see that

near halo
#

and he doesn't cheating

#

i have been banned for hacking but i dont cheat

misty scroll
outer fable
#

then remove this channel cuz u guys were neverr available

#

like always

#

...

little anchor
outer fable
#

bannig for no reason

#

thats the only thing u guys can do

#

0 proof

#

as soon as someone gets deleted and calls admin

misty scroll
outer fable
#

u insta ban

near halo
#

i got banned too

little anchor
#

okay

outer fable
#

show me one proof

near halo
#

for no reason other than hacking with no proof

outer fable
#

or one command in your console

near halo
#

i have 2k hours and an awful kd what happened

outer fable
#

that there is a small just a small evidence that I am cheating

#

u cant because u dont have

#

becuase there is nothing

#

its like always

#

banning for no reason

near halo
#

have you guys considered speaking to him with respect that might get you somewhere.

outer fable
#

just keep on banning

misty scroll
outer fable
#

We are not required to nor will I provide you with the evidence, for obvious reasons.
?

misty scroll
#

Do you have any other accounts?

outer fable
#

yes I do

misty scroll
#

Would you mind sending ALL of them?

misty scroll
outer fable
#

I have 1 account with which has VAC-Ban on it, and I am currrently waiting for a respond

#

from rustafied

#

I turrned on my pc startet rust went into the que and while I was watchiing a movie I got VAC-ban

near halo
#

@misty scroll 76561198875046366

outer fable
#

they will remove it soon

quasi stream
#

Who do I message for false bans/ban appeals

misty scroll
outer fable
#

for what?

misty scroll
#

Send me a link to that account please

misty scroll
quasi stream
#

if your account is vac banned why are you trying to get support here

misty scroll
near halo
#

thanks

outer fable
#

for what give me a reason

#

I am talking about my main account which just got banned

#

because a kid wrote u to ban me because I killed him

#

wow

#

this is rust

misty scroll
outer fable
#

If you die you rage

#

no reason to cry?

misty scroll
outer fable
#

I am not sending u anything?

near halo
#

thanks

outer fable
#

there is no reason

quasi stream
#

76561199102247174

misty scroll
winged kayak
#

PLEASE CHECK AND BAN SAO EU VANILLA!!!! 1LVL PROFILE

misty scroll
marble mantleBOT
#

Hey, @winged kayak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

glass bronze
#

i cant link my twitter... jus gives me an error that its already linked... can u unlink it so i can re do it plz

misty scroll
#

It does not look like any Twitter account is linked to your account

glass bronze
misty scroll
#

Do you own any other Steam/Discord accounts?

glass bronze
#

it might be linked to my husbands account

misty scroll
#

Yeah that would probably be it

glass bronze
#

i use to play on his rust now i have my own

misty scroll
#

Want me to unlink it from your husbands account?

glass bronze
#

plz

#

thank you 🙂

misty scroll
#

Should be unlinked now, might want to refresh the site before trying again

glass bronze
#

tyty!

misty scroll
#

No worries, let me know if you have any other issues with linking it!

glass bronze
#

can you also unlink my twitch

#

XD

#

from his profile plz

misty scroll
#

Unlinked check

glass bronze
#

tyty

#

and we still cant link yt right

misty scroll
#

Correct

glass bronze
#

kk tyty

misty scroll
urban forum
#

<@&274971100184576010>

#

pls i need help

strong meadow
#

hi

urban forum
#

got vpn ban

strong meadow
#

looking!

urban forum
#

ok

sonic thunder
#

still no reply from logan regarding my ban?

#

getting stupid now

strong meadow
#

@urban forum Relog in 5 and you should be good!

urban forum
#

ok

sonic thunder
#

@strong meadow can you deal with my ban or something ? been waiting for reply of logan for nearly a day and a half

strong meadow
#

I am not able to, you'll need to wait for him to respond.

urban forum
#

@strong meadow

strong meadow
#

?

urban forum
#

still ban

knotty stump
#

How to make auth

#

in UKN

strong meadow
#

@urban forum Should be good now

urban forum
#

ok

#

@strong meadow

#

still ban

strong meadow
#

:\ give me another second

urban forum
#

ok

strong meadow
#

I found the issue - one second

urban forum
#

ok

strong meadow
#

go ahead and try again @urban forum

viscid steppe
#

How the fuck..

#

do I put down the quary

urban forum
#

ok

raven mist
#

Did you use Survey charges first @viscid steppe ?

viscid steppe
#

yeah

urban forum
#

@strong meadow still banned

viscid steppe
#

Im trying to put it down in there.

urban forum
#

@strong meadow still ban

#

@raven mist

#

can you help me?

strong meadow
#

Try again @urban forum

urban forum
#

ok

strong meadow
#

I believe it's 100% good to go

urban forum
#

ok

raven mist
#

It can sometimes bug out evap, unfortunately , is there some water under it?

viscid steppe
#

It got one down

zealous kettle
viscid steppe
#

Oh shit my bad

merry sand
#

I need help with a ban

#

I got banned for cheating but I don’t cheat

torn sky
marble mantleBOT
merry sand
#

76561199039129257

torn sky
#

i put an appeal on your behalf @merry sand an <@&274971100184576010> will be with you soon

merry sand
#

Thank you!

near halo
#

i need help

#

i badly need help

#

lord please help me i need help

torn sky
#

?

near halo
#

i got banned like 6 months ago

#

for breaking group limit

#

but my team dude got unbanned even though he was with me

#

and now i will cry because he is unbanned and i am still banned

#

admin helpo

#

i cry

#

<@&274971100184576010>

torn sky
#

!banappeal @near halo

marble mantleBOT
near halo
#

76561198842221381

#

ban for breaking team limit like 5-7 months ago

torn sky
#

i created a ban appeal on your behalf @near halo an <@&274971100184576010> will be with you soon

near halo
#

how long will this take

torn sky
#

can't give you a time on that

#

soon

near halo
#

where do they talk to me at

zealous kettle
near halo
#

ok

#

are admins like always inactive

raven mist
#

Feel free to contact @misty scroll regarding your ban @near halo

normal dome
#

server lagg yaf

near halo
#

why not u shenzyyy

brisk bluff
near halo
#

oh yes

#

bad boys

#

very bad boys

torn sky
raven mist
#

@merry sand Unbanned give it 5 mins to connect again

near halo
#

;o

#

should i still even be banned

#

if it was 5-6 months ago

torn sky
#

looks like doesn't it?

near halo
#

but

#

my friend got unbanned

#

and he was in my team

#

when we all got banned

#

eu main crashed

raven mist
#

you'll find out whenever you contact schaadt, like i already said.

near halo
#

i did

#

i dm him

torn sky
#

well done

near halo
#

leave me on delivered like all 20 of my hoes

crimson bay
#

eu main is down

#

FYI

torn sky
#

last warning my guy @near halo #general for that

near halo
#

ok

fickle zephyr
#

Eu main is down

raven mist
#

Aware! Thanks for letting us know

near halo
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the best server hosted on the best top hardware

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rustoria

viscid steppe
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Sudden FPS issues on 5x No BPs EU

cerulean ore
#

when is it coming back up?

torn sky
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we'll let you know

raven mist
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Should be back up

tough bane
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Bru, Eu Main crashed and i lost 800+ scrap because i was going for a smoke in my base. got killed after login by canonball or sth

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gg

unkempt kayak
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very nice server, was crafting 100 explosives, all gone due to crash. pogchamp

modern lion
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You do realize when the server crashes its beyond their control lol sorry to hear you unfortunately died but nothing they can really do about it.

unkempt kayak
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Yes thats obvious although what isn't as obvious is why you guys made the 500 pop when it clearly can't handle that load. Server has been lagging since wipe but ok

modern lion
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You also have to keep in mind thats one of our newer servers nothing they can really do about it. As US main occasionally crashes as well and the pop is the basically the same if not better. All servers have their rough patches and times, im sure itll get better

unkempt kayak
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Well if you guys ever heard of the expression "quality of quantity" it might make sense to lower the pop to reduce lag and crashes untill the host is able to provide a more stable service?

zealous kettle
unkempt kayak
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I'm not exclusively talking about the crash, the lag has been horrible the entire wipe, it's like playing on 200 ping. Everyone has been complaining but if you want to deflect responsibility it's not my issue, just wont buy vip again lol.

wooden harbor
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Anyone know if i'd be able to submit a ban appeal

viscid steppe
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We were just banned for teaming

torn sky
marble mantleBOT
rich frigate
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!banappeal

marble mantleBOT
viscid steppe
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We all just got banned for having someone on our island talking to them

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aha

rich frigate
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76561198307218220

torn sky
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!steamid

marble mantleBOT
wooden harbor
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76561198851069257

viscid steppe
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im pissed off

light spade
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hi

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10x nobp bugs bunny cheating

unique sparrow
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chill evap we're talking to him

viscid steppe
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76561198880751097

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Get me in there bro

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im fuming

unique sparrow
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76561198826118319

misty wedge
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76561198152695437

viscid steppe
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Why are all you in there but me.

light spade
rich frigate
raven mist
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@rich frigate Contact @mellow tundra regarding your ban

torn sky
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^^

jaunty anvil
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Who do I talk to about a purchase of vip

zealous kettle
pure sinew
jaunty anvil
#

I canceled a vip and PayPal said I was just charged again

pure sinew
#

Contact Luke

zealous kettle
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Yep, you'll need to message. @balmy cypress

grand raven
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when does us main bp wipe?

zealous kettle
jaunty anvil
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Thanks

celest wigeon
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help

near halo
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yo im on gforce now and i have not been on for like 4 hrs and i logged on and im banned help please

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<@&274971100184576010>

verbal jackal
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?steamid @near halo

marble mantleBOT
near halo
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76561199022376450

raven mist
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Should be good to go again @near halo

near halo
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and this happens all the time

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ok thx

near halo
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it did not work

odd hawk
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hello,

raven mist
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one sec frosty

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Alright, now 🙂

verbal jackal
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Whats up @odd hawk

odd hawk
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i am on geforce now and attempted to join one of your servers for the first time and its saying im banned due to racism? hoping to get clarity as i have never played on your servers

verbal jackal
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?steamid @odd hawk

marble mantleBOT
near halo
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lmao same but i have like 300 hrs on this server

odd hawk
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im logging in now stand by

verbal jackal
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no worries! @odd hawk

near halo
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yo im on gforce now and i have not been on for like 4 hrs and i logged on and im banned help please

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im still banned

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and sorry for bothering you

torn sky
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can you try to reconnect? @near halo

near halo
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yes

torn sky
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let me know if it works pls

near halo
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ok

torn sky
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what does that mean?

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ah kk

odd hawk
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i have my steam id what do i do with it?

torn sky
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feel free to dm me or @verbal jackal your steamid

hazy tide
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<@&274971100184576010> currently dealing with cheaters ACTIVELY on US main, entered a ticket

torn sky
odd hawk
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i dmed you @verbal jackal

verbal jackal
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@odd hawk An appeal has been created on your behalf, please wait patiently for an admin to check it out for you! heartoria

odd hawk
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any clue on a timeline?

hazy tide
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@torn sky thank you, they are also using fly hacks

torn sky
near halo
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ok yoyo

verbal jackal
near halo
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it did not work

torn sky
near halo
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ok thx

odd hawk
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i still dont know why i have the need for an appeal? i have never logged on to the servers to be banned?

torn sky
raven mist
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@near halo Can u try again once more?

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Looking rn austine

near halo
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ok, i am

torn sky
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on the server?

odd hawk
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okay thank you

raven mist
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Try to load in again austine

near halo
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letssssssssssssssss goooooooooooooioo

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it worked

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thank you

raven mist
odd hawk
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im in now thank you all so much for the speedy fix! i will be sure to let everyone in my community know of the great support team you have here at rustopia

raven mist
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Rustoria* but no problem! enjoy 🙂

thin sphinx
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@verbal jackal I appealed a ban like at 7am now it’s 4 pm

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When are they gonna answer

raven mist
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You are already unbanned tototo

thin sphinx
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Oh shit ok thx lmao

raven mist
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np! enjoy

umbral frost
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<@&274971100184576010> I got banned for exceding group limit. I removed one member of clan because he couldnt be on tonight but didnt clear codes. Is there anyway to fix that. we only have 3 people on at one time and kicked our other from the clan

zealous kettle
marble mantleBOT
umbral frost
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SteamID64: 76561198190333417