#support

1 messages · Page 1269 of 1

verbal jackal
#

?steamid @tardy jasper

marble mantleBOT
verbal jackal
#

What is your ban reason and steamID?

warm snow
#

just now,it was good, but it was kicked out

verbal jackal
#

Whats happening? @warm snow

surreal delta
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76561198351577254

warm snow
#

my friend vpn ban

verbal jackal
#

Which account?

warm snow
#

play with hack

verbal jackal
#

I think I have already appealed that one, please send the steamID?

tardy jasper
#

STEAM ID IS 76561198095041997

warm snow
#

it's he id 76561198410373671

tardy jasper
#

BAN REASON CHEATER ASSOICATION or somthing like that

warm snow
#

please check thanks

surreal delta
#

yo park it stil says waiting for admin approval

verbal jackal
#

Have you tried refreshing? @surreal delta

surreal delta
#

ye

verbal jackal
#

@warm snow Please wait patiently

warm snow
#

oh

verbal jackal
#

An admin will tell you when you're unbanned or not.

warm snow
#

okey thank you

tardy jasper
#

park do i wait?

surreal delta
#

yo park how do i get the boost reward

verbal jackal
#

@balmy cypress

tardy jasper
#

@verbal jackal what do i do now

verbal jackal
#

Just hang tight!

tardy jasper
#

oK!

near halo
#

no one replyed to me

verbal jackal
#

It may take a little longer than expected but it will be looked at don't worry!

sterile pulsar
#

@verbal jackal My ban has not been lifted

verbal jackal
#

You need to be patient.

sterile pulsar
#

All rightYup

celest wigeon
#

I need help.

hollow hornet
#

bruh its literally been an hour and a half pls

verbal jackal
#

Whats up @celest wigeon

hollow hornet
#

I mean hour and 10 mins

celest wigeon
#

Where can I report cheater on the discord?

verbal jackal
#

@hollow hornet Please stay patient, its late admins will get to it as soon as possible

#

?report @celest wigeon

marble mantleBOT
#

Hey, @celest wigeon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

celest wigeon
#

Thanks!

verbal jackal
#

We don't have the reports channel anymore ^ follow this please heartoria

celest wigeon
sterile pulsar
#

😭

elder totem
verbal jackal
#

Whats up @elder totem ?

elder totem
#

halp!

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VPN BAN

#

play with hacker

verbal jackal
#

Okay! An <@&274971100184576010> will be with you asap

elder totem
#

Thank you very much. Thank you very much

celest wigeon
#

What difference is it with reporting ingame and going into waiting for support?

verbal jackal
#

Nothing much, we just tell you the same thing.

celest wigeon
#

ah ok

verbal jackal
#

Yep !

celest wigeon
#

First ever encounter with a cheater... Do you play Rust Park?

verbal jackal
#

I do indeed play rust

sterile pulsar
#

@verbal jackal Could you please check for me again that I have been relieved

celest wigeon
#

cool

verbal jackal
#

You just need to be patient, an admin will tell you when @sterile pulsar

celest wigeon
#

There are soo many people getting kickbanned tho lol

sterile pulsar
#

omg An hour has passed

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They're all banned by VPN @celest wigeon Yup

celest wigeon
#

Hey park

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Why cant I apply for staff on the EU MAIN vanilla?

verbal jackal
#

We don't moderate chat on our vanilla servers, if you're interested in helping in the discord though, you can apply for discord moderator at #staff-applications

celest wigeon
#

aww man

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Please scratch my application then...

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I already applied.

verbal jackal
#

No worries, if you do get accepted, you can just let them know you're not interested anymore!

celest wigeon
#

Alright pog.

warm snow
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hello admin

#

when can access the server

verbal jackal
#

Please be patient, its early morning @warm snow

warm snow
#

okey..

proven quail
#

it has been a week and i still havent gotten an update on my ban appeal. i have just gotten rust recently and it bans me on zues 5x but i can still play other rustoria servers.

#

how do i check

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im new

verbal jackal
#

?steamid @proven quail

marble mantleBOT
proven quail
#

76561199120598571

verbal jackal
#

Whats the reason on your ban?

proven quail
#

it says hacking

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right when i joined

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i didnt even play when i was banned

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i got banned offline

verbal jackal
#

Alright, an admin will be with you as soon as possible. Please be patient.

proven quail
#

ok

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it wont be another week?

verbal jackal
#

I put in a new one for you just in case it got thrown burried

leaden gull
#

pls

verbal jackal
#

One momen.t

leaden gull
#

They were just able to play

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@verbal jackal pls help ,thank you very much

verbal jackal
#

I put in an appeal for them aswell.

leaden gull
#

@verbal jackal Is there no administrator online at this time?

lavish thorn
#

is any admin online is the server ?

verbal jackal
#

not online right now it seems

lavish thorn
#

ok...

proven quail
#

park

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@verbal jackal

verbal jackal
#

Whats up

proven quail
#

can i get banned for playing with someone who cheated

verbal jackal
#

You can get an association ban yes.

proven quail
#

bc my friend got vac banned for cheating and i didnt know

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and we were playing a wipe ago

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so maybe thats why i got banned

verbal jackal
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I am unaware if thats the case, if it says "Hacking" when you try logging in, then you were banned for hacking.

proven quail
#

ah

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ok

verbal jackal
#

Once an admin can check it out you'll get a more clear answer as to why you're banned.

proven quail
#

why am i able to play on other rustoria servers though?

verbal jackal
#

I am unsure, what server does it not let you connect to?

proven quail
#

zeus 5x

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na

verbal jackal
#

US right?

proven quail
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yep

verbal jackal
#

Okay, I added that as a note to your appeal. Please keep hangin tight!

proven quail
#

ok ty

surreal delta
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luke i tried \

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nvm

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it worked

balmy cypress
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**Ban appeals, find your name in the list and you'll see if you have been unbanned. **
@echo ridge Hello, looks like your issue has been resolved,
@urban forum Unbanned too,
@sterile pulsar Unbanned too, sorry my fault!
@hollow hornet Hello, sorry but as it stands, you won't be unbanned.
@slim glacier Unbanned now,
@crude thunder Unbanned now,
@strange scaffold Unbanned now,
@warm snow Unbanned now,
@tardy jasper Unbanned now,
@leaden gull You can PM @mellow tundra to discuss your ban. Send him your steamID64 or a link to your profile. Your friends have all been unbanned though.
@elder totem Unbanned now,
@proven quail Feel free to PM me and we will discuss your ban.

sterile pulsar
#

@balmy cypress thanks It's ok

proven quail
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@balmy cypress i pmd u

warm snow
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OK THANKs

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thank you

leaden gull
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wuqing can't join ,this is his reason

verbal jackal
#

Try re-logging and waiting 5 mins @leaden gull

urban forum
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Thx

tardy jasper
#

@verbal jackal

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says im still banned

verbal jackal
#

Try re-logging

leaden gull
#

@verbal jackal he also got baned

verbal jackal
#

Okay one moment.

tardy jasper
proven quail
#

@balmy cypress check dms

tardy jasper
#

STEAM ID IS 76561198095041997

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still banned

verbal jackal
#

Appeals have been put in again, please wait for an <@&274971100184576010> @tardy jasper and @leaden gull

tardy jasper
#

okay ty

near halo
#

anyone know how to fix ?

verbal jackal
#

Try veirfying files on steam?

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Otherwise I'm unsure but I'm sure youtube has an idea!

leaden gull
#

pls

verbal jackal
#

On it.

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All done, just wait for an admin please heartoria

near halo
#

@verbal jackal

verbal jackal
agile fulcrum
verbal jackal
#

@agile fulcrum An appeal has been sent on your behalf, please wait patiently until an admin can sort it out for you.

agile fulcrum
#

OK thankyou

verbal jackal
#

No worries!

tardy jasper
#

do i have to wait in the voicecall?

verbal jackal
#

No, just chill and wait for a ping.

balmy cypress
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@tardy jasper Please message @mellow tundra to appeal your ban

elder totem
#

help

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help me

verbal jackal
elder totem
#

VPN BAN

verbal jackal
#

@elder totem

tardy jasper
#

how long will it take for a response from aden

verbal jackal
#

He will respond as soon as possible.

elder totem
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I've been waiting for a long time

valid robin
#

admin

verbal jackal
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@elder totem The account you've sent has been unbanned already.

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I'm not an admin but I can try to help whats up @valid robin

valid robin
#

group limit needs to be lowered

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from 8 to 5-6

verbal jackal
valid robin
#

oh lol didnt even see that im srry thank you!

verbal jackal
#

No worries!

balmy cypress
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@fallen quarry please message @misty scroll

junior belfry
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Eu main is very laggy can u restart or sum?

near halo
#

WTF

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ban him pls

verbal jackal
#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near halo
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/ticket

verbal jackal
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in-game

near halo
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i cant send the photo ingame

verbal jackal
#

well, there is nothing wierd about that, he killed jxck from 1.8m from the target, 192m away from you.

near halo
#

ohh

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remove ticket id 12

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then

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xD

verbal jackal
#

no worries heartoria

near halo
elder totem
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76561199079790702

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76561198917436185

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help!

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VPN BAN

verbal jackal
#

Both steamID's?

elder totem
#

help me

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yes

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My teammates

verbal jackal
#

@elder totem The appeals has been sent!

elder totem
#

Thank you very much!

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Thank you very much!

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Thank you very much!

verbal jackal
elder vine
verbal jackal
#

What is the ban reason? @elder vine

solar aspen
#

76561198289796196

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76561198289796196 help VPN ban

elder vine
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Write hacking but i never hacking

verbal jackal
#

@elder vine @solar aspen Appeals have been made, please wait patiently as an <@&274971100184576010> can check it out!

solar aspen
verbal jackal
#

Already sent an appeal for that account @solar aspen !

solar aspen
#

thanks

verbal jackal
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Yep 🙂

slate sleet
#

@elder totem These players are not banned
@solar aspen This player is also not banned

solar aspen
#

thanks andrew!

elder totem
#

Thank you very much!
Thank you very much!
Thank you very much!

warm snow
elder vine
verbal jackal
#

@elder vine an appeal has been submitted already, please be patient!

elder vine
#

Ok

timid breach
verbal jackal
#

Its client side, if it keeps happening, try verifying steam files.

timid breach
#

ok ty ❤️

verbal jackal
near halo
#

@verbal jackal Keep doing your hard work man!
Everyone appreciate it 100%
heartoria

manic sable
#

i still cant verify i joined/followed everything

verbal jackal
#

are you sure you linked the correct accounts?

manic sable
#

yeah i did

verbal jackal
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?steamid @manic sable

marble mantleBOT
manic sable
#

76561198835770727

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thats it

verbal jackal
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One min 😄

manic sable
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👍

distant quiver
#

hey, i was wondering how to redeem the donation benefits. I have linked my account and would like some assistance

verbal jackal
#

Did you /auth in-game? @manic sable

manic sable
#

uhh yeah i did i can do it again

verbal jackal
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Let me know what it says

timid breach
#

I did verify the files and tried again but still had the same problem for sv zeus 5x but when i tried to connect to another sv every thing was just fine just it wasnt Rustorias servers and i have to say that yesterday i got banned for no reason (playing with hackers) that admin luke solved the problem for me and i could play for like 1 h then i got bugged and had to close the game and after that i was banned form joining for 16m 😐 @verbal jackal and this is my steam acc https://steamcommunity.com/profiles/76561199121218874/

manic sable
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make sure to link your accounts etc

verbal jackal
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does it say any accounts are linked? @manic sable

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@timid breach Are you currently banned?

timid breach
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@verbal jackal i dont really know

manic sable
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no steam twitter discord everything comes up

verbal jackal
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What is linked correctly out of those?

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@timid breach Are you able to play?

manic sable
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steam and discord

verbal jackal
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Did you link twitter?

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And steam?

timid breach
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@verbal jackal in other servers yes in Rustoria servers no 😦

manic sable
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no i didnt do twitter

verbal jackal
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@timid breach Well, what does it say when you try connecting to a server?

timid breach
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@verbal jackal let me try again now and i will tell u

verbal jackal
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@manic sable So is it working correctly or no?

manic sable
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no i cant join verified servers

verbal jackal
#

Try re-logging for me real quick and check if that works for you.

manic sable
#

oki

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it now says i have steam premission but no discord

verbal jackal
#

Can you make sure rustoria.link looks right for you?

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Screenshot it and send it in here

manic sable
verbal jackal
#

login and screenshot what is says after that for me pls

manic sable
timid breach
verbal jackal
unique sparrow
#

how does /pref work?

verbal jackal
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/pref is for the pvp kits and if you do "/pref pvp" you get to choose either ak or LR for your kit.

near halo
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how do i get my kits

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i tried typing /auth but it didnt do anything

verbal jackal
near halo
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aight

unique sparrow
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thx Park

verbal jackal
balmy cypress
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@timid breach You have a temp eac cooldown, should be able to connect in around 15 minutes

timid breach
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@balmy cypress

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u mean i have to w8 like 15m ? on that screen?

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or 15m from now

balmy cypress
#

15 minutes from when you got kicked, its a rough estimate

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may be less may be longer

timid breach
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ok ty @verbal jackal and @balmy cypress for the help ❤️ hope the problem get solved

near halo
#

@balmy cypress i mis the old time when u gave me all the kit pvps

verbal jackal
warm snow
verbal jackal
unkempt kayak
#

fix lag on eu main?

unique sparrow
#

Why is it lagging on eu 5x no bps so much

grizzled saddle
#

hello how can I create a ticket

eager path
#

does the Bluepints get wiped out too in the map wipe out?

sacred kite
#

Hi I need help I bought the Legend kit and its not going threw

balmy cypress
#

Link me your steam account please

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@sacred kite

sacred kite
#

huh?

zinc agate
#

hey i need some help ❤️

sacred kite
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how do I do that

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@balmy cypress how do I do so?

balmy cypress
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Go to your profile, right click your profile picture and copy page url

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@sacred kite

zinc agate
#

@balmy cypress can we have a quick talk pls?

sacred kite
zinc agate
#

i have some reports

sacred kite
#

like that?

balmy cypress
#

Make your reports with /ticket @zinc agate

zinc agate
#

ye but its more than 1 thing like i cant type all this shit xD

sacred kite
#

I paid with paypal

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I can provide proof if needed

balmy cypress
#

Reply to me in DM's

zinc agate
#

luke

hard sigil
#

can someone help us in support?

zinc agate
#

is it possible to have a talk?

balmy cypress
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I will check your issue in a bit @zinc agate busy at the moment sorry.

zinc agate
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okey g

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ill wait

subtle mortar
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i need help

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i reached out to sicario about my ban and still got no response

zinc agate
#

im before u LOLOLOLOLOLOLOLOLOLOLOLOLOL

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🙂

subtle mortar
#

lol

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thats funny

zinc agate
#

ty

near halo
#

dont cheat then

zinc agate
#

u got banned for a reason my g

subtle mortar
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cause i was addressing this 2 months before you ever showed up in support

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i got banned on an alt

sacred kite
#

thank you

subtle mortar
#

and i had to wait 60 days

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to get unabnned

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on a clean account

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and it been 60 days

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so im just trying to get back on rustoria servers

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oh and it was a gameban

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not a ban on their servers

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so if im on a clean alt

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i get 60 days

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to get unbanned

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so

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¯_(ツ)_/¯

subtle mortar
#

🙂

subtle mortar
zinc agate
#

@balmy cypress u still busy?

viscid steppe
#

Why were the fireworks removed off 5x No BPS EU

unique sparrow
#

They were beautiful

zinc agate
#

cuz the lag

viscid steppe
#

They were beautiful

unique sparrow
#

get better pc

subtle mortar
#

^

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lol

lofty turret
#

can an admin drag me

#

i have some important info bout a clan 😦

balmy cypress
#

use /ticket for reports @lofty turret

subtle mortar
#

^

lofty turret
#

i m not in game and we re 6 ppl wanting to talk to an admin :))

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i mean matteo knows more i m just helping them get an admin to talk to

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and I think they made a ticket aswell

balmy cypress
#

Well you'll have to wait for someone to be available, hopefully soon.

lofty turret
#

yea no worries I just said

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we ll wait

near halo
#

taking ur time

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I just wanna be involved 😊

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can i

hard sigil
#

the man himself

lofty turret
#

sean why is ur first acc banned ?

hard sigil
#

yea why is that

lofty turret
#

for scripting and u 5-4ed me on ukn ?

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u lost 4 rounds vs a legit player ?

near halo
#

if i was scripting id 5-0 you

lofty turret
#

yea lmao

languid iron
#

sean do be scripting tho

lofty turret
#

that s why ur banned ?

near halo
#

association my guy]

lofty turret
#

and the ppl that were playing with u said u got banned for scripting ?

languid iron
#

mmmmm fishyy

near halo
#

like your mas gee

lofty turret
#

sean no1 gets vac banned for association

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lmao

near halo
#

i have proof

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So does Alex

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That your banned for cheating

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ban evasion

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Cap

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i have proof

languid iron
#

cop on sean stop caping

near halo
#

fuck me ill 10-0 the lot of yes

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true

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7v1 bring

mellow tundra
#

There is no need for you to be having a conversation in here.

near halo
#

so all of use stfu cbf listning to use argue in a support channel

lofty turret
#

sean do u even know what ban evasion is ?

near halo
#

Cop on

#

shut adi

mellow tundra
#

If you need support, wait until someone can assist you please.

hard sigil
#

onono

near halo
#

seany0044

hard sigil
#

seany0044

near halo
#

that @echo venture

#

adinab

pale wedge
#

Me and my freind who was in a heli was shot by a single thomson guy. My freind is laserd without him missing, then, I am beamed in the same spray. He only hit leg shots and the heli was moving fast and we were almost straight above him in the heli. I belive this guy is a hacker. I dont know if tthis is the right place to say this so i wont say the name

near halo
#

create a ticket

pale wedge
#

i did

balmy cypress
#

We don't review F7's @pale wedge use /ticket.

#

In game command btw

near halo
#

hELLO

#

sorry for caps

#

its night for me on EU rtg but day for my friends

#

why is that

tacit cliff
#

dude cmon ive been waiting for like 5 days

#

to get any info about my ban apeal

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@balmy cypress

sacred kite
#

Hey I got banned on the 3x no bp server for no reason

marble mantleBOT
pale wedge
#

OH YEAH

#

FUCK YOU QWAZKS

surreal crystal
#

LMAO Qwazks you were aimbotting with tommy

pale wedge
#

CHEATING FUUCK

blissful iris
#

Get fucked

torn sky
green granite
#

@sacred kite

#

join waiting for support

torn sky
#

You already got that told by Aden

blissful iris
#

oh

torn sky
#

Feel free to discuss in general but not in here. Tyvm

sacred kite
dense imp
#

Need unban, says hacking

#

wasn't hackin

balmy cypress
#

Is that your account? @dense imp

dense imp
#

ya

balmy cypress
#

Why are you not playing on your main?

dense imp
#

everyone complains about 1 vac and 1 game ban

balmy cypress
#

Fair enough, you should be able to connect in 5 minutes.

dense imp
#

ok thankyou

balmy cypress
#

Welcome!

viscid steppe
#

I'd like to organise a protest to re-activate fireworks on 5x No BPs EU

#

as they were working, then they were de-activated after a Distributed Denial of Service Attack

pale wedge
#

Hi why is a hacker unbanned?

#

Qwuazks was confirmed a hacker and hes in chat right now

#

Why is he unbanned

#

like come on

wide topaz
#

i donated and when i try to redeem my kit, it says i have not donated.

pale wedge
#

now hes back with the hack untoggled\

void condor
#

Hey @wide topaz Can you hop in waiting for support?

shadow badge
#

Need to speak w Luke

half kernel
#

TRIO 5x again CRASH 😄

near halo
#

Electricity on EU Main does not work.

stoic light
#

i need an admin on toria 10x eu

candid panther
#

@near halo what you tryna power?

near halo
#

large battery

candid panther
#

you'd have to show rest of the set up

near halo
#

2 solar panels

#

1 large battery

#

both solar panels are generating 20 electricity

#

and the top connection is set to the large battery

#

both panels are below

candid panther
#

go to battery

#

send screenshot

near halo
#

its not charging

#

root combiner does not light up

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like if it had no power

candid panther
#

join support and share your screen?

void condor
#

Can you check the output of the root combiner with the electrical tool?

#

Maybe it's just a graphical bug

candid panther
#

you got the root combiner going to input of battery?

near halo
#

yup

candid panther
#

join waiting for support

near halo
#

wait what the fuck

#

it just fixed

candid panther
#

ok

#

🙂

near halo
#

weird shit tbh

#

thanks anyways

candid panther
#

no worries

shadow jackal
pearl hawk
#

Im banned for hacking and have never played on your server before?

#

I might have played but I dont remember it

near halo
#

electricity is bugged

#

power plant door button doesnt work

#

im pressing it and it doesnt do shit

sturdy glade
#

player with nickname Shneider cheater with aim and his teammates

near halo
#

@echo venture you might want to look into this

untold hinge
#

Hello, I want to apologize for insulting African Americans and getting banned for racism is there any way to continue playing on your server?

blazing light
#

no

#

<@&274971100184576010> i donated for builder+ kit and it has not gone throo and it has been 10 min

void condor
#

Normally an issue on paypal side when that doesn't work

blazing light
#

ok bc i have not gotten the noti thats its gone throo

void condor
#

So you have been charged and don't have it?

#

I don't see it on our side, so unfortunately you just have to wait for paypal to process it 😦

karmic osprey
#

need help

void condor
#

What's going on Rayland?

karmic osprey
#

EFF Clan is cheating they were called out by another group and i just saw it for myself

void condor
#

Can you please use /ticket add in game for cheater reports, we have a strict policy of where to report people for cheating

#

That way the info doesn't get lost between the admins

near halo
#

can anyone look into my issue?

#

it is annoying

viscid steppe
#

Hey Gareth

void condor
#

What's up Evap?

viscid steppe
#

I just wanted to say Hey, you seem like a chill dude.

#

I'd like to submit a form of rebellion against the choice that was made today

#

to get rid of firework usage.

near halo
#

how come

#

electricity was also bugged earlier

void condor
#

I wasn't aware it was disabled Evap, if it was it's probably temporary due to performance reasons

viscid steppe
#

They removed fireworks out of nowhere.

#

I bought them to use them.

#

on the server for new years

void condor
#

What's it say when you try use them?

viscid steppe
#

It lets me put them down

#

but not set them off.

void condor
#

Use a torch on them?

viscid steppe
#

Used all methods.

#

Torches, Igniters, Flamethrowers.

#

They just dont work.

sonic thunder
#

gareth

#

@void condor

void condor
#

Only 25 can be active on the server at once, so that would mean there's 25 others on at the moment

viscid steppe
#

We set off over 70 earlier, when it worked.

void condor
#

What's up Grimmy?

sonic thunder
#

i got banned ?

viscid steppe
#

then it stopped working out of nowhere.

untold hinge
#

<@&274980199668645888> Hello I very much apologize for what I wrote in the chat about African Americans but there I wrote just the word Nery this will not happen again, can I get razban to continue playing on Rustoria.ru -EU Main?

void condor
#

Not sure Evap, I asked Ryan and that was his response

viscid steppe
#

Alright, nice to meet you by the way.

void condor
#

Would need a steam id to take a look at who banned you @sonic thunder

viscid steppe
#

I tried dm'ing you it, but wouldn't let me.

lusty dock
#

Major toggle issue going on here

sonic thunder
blazing light
#

@void condor

#

it went throo on my paypal

sonic thunder
#

could you add me back on discord @void condor

torn sky
void condor
sonic thunder
#

im banned yes

void condor
#

@sonic thunder Banned by @unreal silo

sonic thunder
#

even tho i was even doing good ? i got like 2 kills

#

and got shit on

torn sky
#

^^message Logan regarding your ban @sonic thunder

sonic thunder
#

i messaged

untold hinge
#

@torn sky yes

sonic thunder
#

no reply

void condor
torn sky
void condor
#

@blazing light You have it our side now, try use it again

torn sky
marble mantleBOT
viscid steppe
#

Patience is required @sonic thunder as you can see the staff are tied.

sonic thunder
#

tied?

#

im confused

#

ohhhhhhhhhh tired ?

torn sky
rugged stump
#

how do i get a sam site on eu 5x no bps

viscid steppe
#

Tied, meaning they have alot of issues to deal with at the moment

torn sky
lusty dock
#

russian hackers gonna laser us to death within the hour

#

when im raided hopefully they get their 1 day ban

torn sky
#

@lusty dock /ticket ingame my guy

gray bramble
untold hinge
#

@torn sky 76561198872658725

lusty dock
#

@gray bramble I told you I made a ticket

#

lmao

gray bramble
#

which you have done

#

so be paitent and wait

lusty dock
#

Yes, make a ticket, wait until the hackers raid you

torn sky
#

Then there is no need to type it again in here @lusty dock

lusty dock
#

god tier moderation ngl

torn sky
#

Keep the topic. Awesome day.

#

I created an appeal on your behalf @untold hinge an <@&274971100184576010> will be with you. Side note: racism is not welcome on any our servers. we want to keep the main servers as much vanilla as possible but there is no space for racism in this community. Awesome day

mellow tundra
#

@untold hinge relog in 5mins

#

was due to VPN

torn sky
#

^^

untold hinge
#

@mellow tundra and what should I do if it says ban for racism at the entrance

mellow tundra
#

it won't

torn sky
#

Give it a few minutes like Aden said @untold hinge

untold hinge
#

well

lusty dock
#

admins spectate this guy sitting in his core for 20 minutes and give the okay to let him go

#

solid moderation ngl

near halo
#

electricity is fucking bugged again

#

both panels are generating 20 electricity

torn sky
near halo
#

it should generate 40

#

but the root combiner basically turns off

#

like if it was not connected

void condor
#

I'll go in game and have a quick look

meager moon
#

!banappeal

marble mantleBOT
meager moon
#

76561198282266850

#

noe

#

now

#

Viktor1 Is cheating

#

most deffintly esp and maybe aimbot

#

hes in the [faze] clan

#

Rustoria 10x no bps

#

eu

verbal jackal
#

Is this your steamID for your ban appeal or Viktor1's ID?

meager moon
#

thats miune

verbal jackal
#

Okay, are you banned in-game?

meager moon
#

no?

#

ohhhh

#

crapo

#

i did ban appeal

verbal jackal
#

Alright. To report players, please use /ticket in-game. We don't do reports through discord.

meager moon
#

i meant hges cheating

verbal jackal
#

No worries, I was just a little confused 😄

meager moon
#

kk

verbal jackal
glass bronze
#

how do i claim the discord kit

#

it wont let me

verbal jackal
#

Make sure you /auth in-game first, then type /kit discord.

#

Let me know if it works!

north skiff
#

why so many mods in here

#

helllo ?

near halo
#

What the exact price of raffle for 1, 2 and 3 place please ?

north skiff
#

i need mod @echo venture

#

cba

verbal jackal
#

We are here to help, if you'd like to apply please apply through #staff-applications @north skiff

gilded anvil
#

On Eu Main the Habor C14 Greencard/Fuse is bugged and don't run also as you know it's laggy sometimes..^^

north skiff
#

@verbal jackal no thx i dont need help

#

im gonna report bowling

#

for being afk

#

@verbal jackal

lost bobcat
#

and hes a beam

verbal jackal
#

?report @lost bobcat

marble mantleBOT
#

Hey, @lost bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
#

Admins are aware of the lag on EU Main @gilded anvil

#

Whats up @near halo

#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal jackal
#

Please do not continue to call him out in chat, it just makes it harder for everyone @near halo .

gilded anvil
#

Ye just the important notification is the broken Harbor Monument at C14 EU MAIN

verbal jackal
#

Made them aware of that aswell.

glass bronze
#

so i have discord linked but i dont get the points for it

#

how do i fix that

#

lol

verbal jackal
#

Points come in every hour, is that the problem?

glass bronze
#

i jus got steam points but not discord

verbal jackal
glass bronze
#

and when i do discord kit it says its not linked

verbal jackal
#

?steamid @glass bronze

marble mantleBOT
verbal jackal
#

@glass bronze Your discord was unlinked, now try to link it as we tried to in the call.

near halo
#

?unlink

marble mantleBOT
near halo
#

How do i redeem the giveaway reward

verbal jackal
#

Dm @balmy cypress... Congrats!

chilly kelp
#

um my friend did the things to get verified and how much is going to take

#

??

verbal jackal
#

do /auth in-game once linked and 5 mins passes. @chilly kelp

chilly kelp
#

5minutes ? okay

near halo
#

Thanks

cold ether
#

@ admins Rustoria EU Main vanilla Monument puzzles aren't working

velvet harbor
#

how long does it take for vip to kick in after purchase

unique sparrow
#

Firework on eu 5x no bps not working

echo venture
#

They do work but only 25 can be active server-wide at any time

humble horizon
#

so uh these guys built a thing in the mine and made it to where we cant get out and was curious if me and my friend could get some help

verbal jackal
#

Unfortunately, the only way to get out is by F1 killing because it was player made. @humble horizon

foggy turtle
#

damn

humble horizon
#

i refuseee

#

I WILL SURVIVE

foggy turtle
#

im trying to get out lol

verbal jackal
#

Good luck!

foggy turtle
#

we out

near halo
#

how do i make a metal hatchet and a metal pickaxe, i already have workbench lvl 1

verbal jackal
#

With your "q" craft menu, go to tools and it shows what BPS you are able to craft.

near halo
#

eyyy ty

shut bloom
#

There is a group hacking on Eu main

polar sigil
#

any admins want to help us?

shut bloom
#

look at my ticket bitches

verbal jackal
#

?report @shut bloom

marble mantleBOT
#

Hey, @shut bloom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

shut bloom
#

i fucking did

#

not good eenough

polar sigil
#

we did

shut bloom
#

they are at our door consant

#

constant

verbal jackal
#

Okay, thats all you can do until an admin can check out the ticket. There are multiple tickets coming in at all times so please be patient. @shut bloom @polar sigil

shut bloom
#

bs

#

its not good enough when they are now running over to our base with launchers

verbal jackal
#

All you can do is /ticket and be patient unfortunately.

shut bloom
#

both profiles private

#

infact

#

there are 4

#

3

viscid steppe
#

?commands

#

hmm

verbal jackal
#

Whats up @viscid steppe ?

viscid steppe
#

Vxlks, as Park previously stated.

unique umbra
#

Theres a cheater in EU 10x under the name of "lucy" sprinting backwards and other people said theyre aimbotting too.

viscid steppe
#

You have to wait and be patient.

verbal jackal
#

?report @unique umbra

marble mantleBOT
#

Hey, @unique umbra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

viscid steppe
#

As you know there are many servers, Admins and Moderators cannot focus on just one.

#

So please wait, it will be dealt with soon surely.

unique umbra
#

Yeah i get that dont worry, ill wait just thought you guys should know

verbal jackal
#

Thanks!

viscid steppe
#

@unique umbra Best option would be - F7, Report The Player For Cheating, Explain Briefly. Let Facepunch review it.

#

As they will get game banned if proven within 48-72 hours.

#

Much Appreciated!

#

@verbal jackal ill help you don't worry lad.

near halo
#

What the exact price of raffle for 1, 2 and 3 place please ?

unique umbra
#

Ive done it, thanks!

viscid steppe
#

No problem.

#

Just be aware, that's always the best way to go about hackers.

#

Or do both, F7 and /ticket using your Chatbox in Rustoria Servers!

modern lion
untold hinge
#

@aden thank you for razban

modern lion
#

meaning the longer you play the more raffle ticket entries you get to be entered for

near halo
#

i know that @modern lion but what won 1, 2 and 3 place

viscid steppe
#

This wipe I have 100% Raffle Tickets as I haven't gone offline this wipe yet on 5x No BPs

#

;)

modern lion
near halo
#

Seriously ?

#

but what won 1, 2 and 3 place

#

not who

viscid steppe
#

He's asking what you win

near halo
#

Its write 60$ on game chat, but how much exactly for 1, 2 and 3 winners

modern lion
#

Lol dont get rude with me i couldnt understand what you were asking, the giveaways in #giveaways are quite clear. Each winner gets 20$ in skins i believe and posted in #giveaways

#

if you would like to read upon it here ya go

viscid steppe
#

@modern lion If you need any help, with anythign just ask.

modern lion
#

appreciate it tho

near halo
#

@modern lion Thanks mate

#

Another problem, we cant connect Youtube, youtube send us message about warning scam and i can't link my youtube

marble mantleBOT
#

Hey, @near halo

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

gritty nymph
#

how do i auth for kit discord

tough bane
#

import ticketid 1087

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @gritty nymph

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

modern lion
tough bane
#

hes cheating so hard

#

its a trio or more

torn sky
#

@tough bane

tough bane
#

sorry, i know not to tag, but i lost 2k scrap ebcause of him

torn sky
#

it won't help if you keep typing in here or @ any staff on your ticket just saying 😉 we're sorry for but it doesn't help like this.

viscid steppe
#

Didn't mean to sound rude Ignite.

naive mirage
#

@torn sky

torn sky
#

yes?

naive mirage
#

can i appeal for a ban

torn sky
#

sure shoot me your SteamID and the reason for your ban

#

!steamid @naive mirage

marble mantleBOT
torn sky
#

@naive mirage i created an appeal on your behalf, an <@&274971100184576010> will be with you soon

naive mirage
#

ok thank you

viscid steppe
#

Servers Need To Be Fixed!

#

FPS DROP IS FUCKING MAD.

torn sky
#

Possible that it is on your side?

viscid steppe
#

I dont think a 3090 Drops that much in 1 individual area of the map.

torn sky
#

which server?

viscid steppe
#

No BPs EU

#

sorry, I got pissed off there. I just died to mass lag there.

torn sky
#

10x 5x?

#

@naive mirage give it 5 minutes and you're good to reconnect

cosmic horizon
#

just bought the builder and pvp+ kit for us no bps 5x and it says i dont have permission to use them

viscid steppe
#

5x

naive mirage
#

ok thank you

zealous kettle
cosmic horizon
#

yes im sure

zealous kettle
void condor
viscid steppe
#

Pulling 72 hour no sleep.

#

until next wipe

#

Wrong chat, my bad.

modern lion
#

lol ya was boutta say, no worries! @viscid steppe

supple wave
#

hey I believe there is a hacker in my game. What should i do

near halo
#

if i leave rust, then join back the SAME rustoria server i was in, will it save my base if i have my CB and not have it decaying?

echo venture
#

Yeah @near halo

#

(as long as it doesn't wipe)

near halo
#

when is the next wipe?

echo venture
near halo
#

k

#

ty for ur help

supple wave
#

I think there is a hacker in my game what should i do?

echo venture
#

No worries, welcome to Rustoria 🙂

zealous kettle
marble mantleBOT
#

Hey, @supple wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

supple wave
#

thanks

viscid steppe
#

^ As well as that feel free to facepunch report by pressing F7, and submitting a full report on the person/s

#

If Facepunch have reasonable suspicion the user will be game banned within 48-72 hours.

#

If you are deemed to not have a reply in over a week, the report is classed as 'invalid' meaning the user was not hacking. For More Information Check The Facepunch Website By Searching Rust Bans : Forum called EAC will pop up

dull rover
#

Hey guys, just bought pvp+ for US 10x no BPs, how long should i wait in game to be able to use it? i reconnected and its still not saying i donated. Normally is instant

near halo
#

How long does it take for the military crates at dome to respawn and is it affected if there is someone standing there or not?

void condor
near halo
#

what perks do you get for boosting?

#

oh nvm its only for 5x

#

fuck it ill boost anyway

#

good server

zealous kettle
marble mantleBOT
near halo
#

Wait

#

If you boost a server and leave, do you not get boost refunds back?

#

I boosted a server twice and they banned me

#

I would assume u get ur boosts refunded

#

oh nvm

#

im on boost cooldown

olive shuttle
#

@zealous kettle

#

u ever met a player with 370 hours

zealous kettle
#

Yes?

pallid mauve
#

So on the [US] Rustoria.co - 3x No BPs. The group limit is six no?

olive shuttle
#

that has the aim of a 3k hour player

zealous kettle
olive shuttle
#

and claims they did 100h of aim train

#

cause tbf thats pretty believable

#

can u look into this clan for me cause all 3 of them got 300 hours and cleary scripting

zealous kettle
#

!report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

olive shuttle
#

bruh face

#

oh well

#

guess EAC will do it then

void condor
#

@misty scroll

hollow willow
#

i just donated for kits and have not gotten my rank been a while now

viscid steppe
#

@hollow willow They usually automatically assign

#

Message either @balmy cypress or @void condor for more information

void condor
#

What's the issue @hollow willow

hollow willow
#

i payed transaction through paypal about an hour ago havnt reveived rank

void condor
#

Sometimes paypal is delayed, on our side it's not showing anything yet

#

Nothing we can really do to speed it up as it's coming from them, not us =/

hollow willow
#

no problem thanks

near halo
#

76561199038475407 unban

zealous kettle
near halo
#

hacking

zealous kettle
mellow tundra
#

message @unreal silo @near halo

near halo
#

he aint responding

#

been trying for a week

mellow tundra
#

@unreal silo

viscid steppe
#

Just be patient

#

Message him again and he should reply soon

gilded anvil
#

my mate was in outpost when the server restarted and he just came back ingame and got killed by the turrets

wanton barn
#

sounds like really tough shit

gilded anvil
#

that must be a bug or something, he was at gambling wheel

wanton barn
#

heard it happen before

#

not a very uncommon bug

gilded anvil
#

@ Support can you help us with that issue? He will get back there after the next restart, but might be aggroed still somehow (because of the bug) on EU MAIN

strong meadow
#

Sadly nothing we can do. The bag should still be there after his 30 minute timer is up though.

scenic geode
#

are the servers down for 10x no bps?

gray bramble
#

Sorry about 10x US being down Looking Into it

mellow tundra
#

^

viscid steppe
#

How does the outpost hostilation work?

#

Sorry for having to ask that dumb question.

#

But I dont want to get killed when I tp to it

strong meadow
#

In short if you're combat blocked then Outpost will kill you. if they kill you then a 30 minute timer gets set till you can go back.

#

I think that explains it

gilded anvil
#

Evap when you are considered hostile, because you shoot around or have a weapon on your hand while the timer counted down you have a crosshair symbol on the top right (tab) and the time for how long is written there as well

viscid steppe
#

Alright im chilling then

mellow tundra
#

10x booting back up

fierce elbow
#

yo I need an admin to accept my unlink request

ashen wren
#

Hello, I need help on solo/duo/trio server. I kicked a member and want to replace one

glass shuttle
#

yo there is a hacker on rustoria main

viscid steppe
#

@glass shuttle

#

!report

marble mantleBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

glass shuttle
#

oh ight

fierce elbow
#

/ticket

#

wait woops\

ashen wren
#

/ticket

gray bramble
#

in-game

fierce elbow
#

doesnt work

viscid steppe
#

In game.

#

do

#

/ticket

#

and there will be a list that comes up

#

on how to submit.

#

Follow the list, and complete what the format says to do.

fierce elbow
#

wait I need someone to help me with my discord unlink thing

#

so /report does nothing

glass shuttle
#

how do i know if someone replies to my ticket

viscid steppe
#

That would be an admin @fierce elbow

#

If you ask Aden im sure he'll be happy to help you.

fierce elbow
#

@mellow tundra

viscid steppe
#

@glass shuttle You'll have a notification when you log back in saying there was a reply to your ticket, if you open your console you'll see the reply.

fierce elbow
#

I need u this is urgent

marble mantleBOT
viscid steppe
#

@fierce elbow Just bare with, they'll get back to you soon

fierce elbow
#

it says requesting

#

admin approval

viscid steppe
#

Yeah @torn sky they need to authorise the unlink.

#

If you just wait, the admins will get back to you soon.

torn sky
fierce elbow
#

how soon?

viscid steppe
#

Wait 1-2 hours, if you don't get it sorted by then i'd suggest maybe personally messaging one of them.

torn sky
viscid steppe
#

However, don't go in their DM's if you're not required.

#

Thanks.

torn sky
#

@viscid steppe appreciate your help but if you’re not fully aware or sure let a staff member pls answer the question 😉

viscid steppe
#

Zune is to cute for me.

#

;)

gray bramble
viscid steppe
#

My bad tho Zune.

#

Just trynna help

#

My fireworks dont want to work

#

Heartbroken

gilded anvil
#

My mate went back to outpost(EU Main) but his bag at the gambling wheel despawned because of the restart. We did loose a Ak only so it's not a big problem but still sucks feelsbad

viscid steppe
#

Imagine my fireworks not working on 5x No BPs

hollow willow
#

@void condor for some reason i got charged twice and recieved 2x of the package

viscid steppe
fervent tendon
#

do you know why it keeps saying connection failed when i try to join server?

viscid steppe
#

Poor Fireworks, wont light

verbal jackal
#

Only 25 at a time will @viscid steppe

#

@hollow willow Dm @balmy cypress regarding your kit issue.

viscid steppe
#

Park, it wont even light 1

#

And I doubt anyone else is setting fireworks off

verbal jackal
#

Hm I'm unsure, try making a ticket about it! @viscid steppe

void condor
crude thunder
mellow tundra
near halo
#

@unreal silo

keen garden
#

@mellow tundra can you fucking fix this shit I’m kinda tired of it

#

There’s this stupid fucking big where I get kicked everytime I join RTG UKN

#

I get kicked for “racism”

torn sky
#

you using a VPN? @keen garden

strong meadow
#

!steamid @keen garden

marble mantleBOT
void condor
#

Unbanned @keen garden Sorry about that

little owl
#

hey

#

how do i invite someone with same name as someone else to a clan

#

?

brisk bluff
#

@opaque fox @balmy cypress

soft saffron
#

any admin here?

strong meadow
#

Hello

soft saffron
#

i am first join server ,and i got ban evasion

#

first time

#

what's happend?

#

@strong meadow

karmic saddle
#

#support my friend VPN ban pls help him 76561198387006901

near halo
#

vip not working

#

kids are just spamming Zeus 5x US chat

#

and typing out the nword letter by letter

viscid steppe
#

@near halo Im sure it will be dealt with soon.

#

If there's no active chat moderator please wait.

near halo
#

who are u

viscid steppe
#

Just a long member of the Rustoria community.

#

Nothing major.

near halo
#

No chat mods ever play this server

#

it has been unmoderated for months

viscid steppe
#

Surely, someones assigned to it.

near halo
#

@viscid steppe ur not staff so dont respond

#

!

#

nope

viscid steppe
#

@near halo the community is allowed to respond to help out.

mellow tundra
#

He's being helpful!!!

#

What's wrong with that

near halo
#

let a mod handle it

viscid steppe
#

Ah then I wouldn't know Snowy.

mellow tundra
#

What are they even typing snowy?

near halo
#

nothing wrong with it I just needa chatmods help

#

they are just spamming the chat and they typed out the n word letter by letter

mellow tundra
#

or are they just spamming

#

ok

near halo
#

but they spammed so fast I could ss lol

mellow tundra
#

dealt with

near halo
#

thank you 🙂

viscid steppe
#

Imma just stay quiet in this chat.

near halo
#

helping out is good @viscid steppe

viscid steppe
#

Only trynna help. and people have a go PepePunch

#

Sometimes it's quicker for the community to respond than the mods.

torn sky
#

@near halo Zeus EU/US?

near halo
torn sky
#

^^

#

ill just go on and chill there for a bit since i believe aden has do other stuff

near halo
#

alr thank you

torn sky
#

thank you for letting us know

near halo
#

Ofc!

#

@balmy cypress

raven mantle
#

@gray bramble

#

called me a n work

#

word

#

@balmy cypress