#support

1 messages · Page 1263 of 1

zealous kettle
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And what's it say when you try to join?

quartz torrent
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id also like some help lifting a ban

pure shoal
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its says unban in 3 days an 11 hours

zealous kettle
#

Okay, what's the actual reason?

pure shoal
#

It was for exceeding group limit, but I did not even do that

icy orchid
#

My discord is linked to my 2nd account can i change that

zealous kettle
zealous kettle
quartz torrent
#

for me my bans says for playing with a hacker

zealous kettle
icy orchid
#

Where do i do that spoofy?

marble mantleBOT
zealous kettle
quartz torrent
#

76561198858662264

icy orchid
#

yea i know but i can't see where the unlink button is

zealous kettle
pure shoal
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76561199069062494

autumn root
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is there a specific time u must wait due to game ban ?

void condor
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@raven zealot @pure shoal

zealous kettle
quartz torrent
#

my ban just says for playing with hacker

zealous kettle
quartz torrent
#

ok thank you

autumn root
#

@zealous kettle is there a specific time u have to wait cause of a game ban or can we appeal for mercy ?

zealous kettle
#

When was his game ban?

raven mist
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unbanned @quartz torrent give it 5 mins and it should be good

quartz torrent
#

great thanks!

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everyone was very helpful!

autumn root
#

@zealous kettle recently like 20 days ago, it was due to family shared account

zealous kettle
#

He'll need to wait 60 days to play our Modded servers and 180 days to play our Vanilla servers.

autumn root
#

ah okay thanks

distant wadi
#

<@&274971100184576010> my teammate @pure shoal got fasely banned last night. we have played rustoria for almost 15 wipes now and would never intend to breach any rules. He ran into a raid naked last night not knowing who it was or how many people were raiding. Obviously he did not team up with them or join their clan due to us being in a group of 4 already. We are having a great wipe so far and would hate to have it end here. His steamid is 76561199069062494

daring magnet
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!report

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how do i report i have clip evidence

void condor
daring magnet
#

yo gareth

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/ticket

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<@&274971100184576010>

distant wadi
#

@void condor will you please remind me which admin that was? we never spoke to anyone

void condor
#

You can upload the evidence to streamable/youtube @daring magnet and put it in your ticket

void condor
distant wadi
#

should i direct message him?

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@void condor

mellow tundra
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best to DM her, yes

quaint finch
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ive been banned for so long for hacking and just realised i can contact support, i never hacked i think i got banned maybe for having a vpn or something id just like to get it resolved

daring magnet
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@void condor

modern lion
marble mantleBOT
eternal urchin
#

.

nova cloud
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do you guys reply to tickets in game or in here? we have a couple clips of two guys cheating pretty obviously

daring magnet
zealous kettle
marble mantleBOT
#

Hey, @nova cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

zealous kettle
#

And, they are replied to in-game:
/ticket list - to view replies

nova cloud
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okay, thank you

daring magnet
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bro i fucking reported

distant wadi
#

Where’s Ryan at @echo venture we out here getting falsely banned after playing 15+ wipes on rustoria and donating

daring magnet
#

shut up bro

distant wadi
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We need some real mods on here Ryan

daring magnet
#

call me carson wanna be headass

coral solstice
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<@&274971100184576010> i got banned for hacking and i don't know y im not even that got at the game i love to play rustoria y ban me

raven mist
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Please post me your steamid @coral solstice

coral solstice
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76561198247443490

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@raven mist thxs for looking into it

raven mist
#

Should be good to join our servers again @coral solstice

paper sentinel
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<@&274971100184576010> i bought vip for base invaders and it says that there are 38/50 signups for the tournament on the website. i dont know why its not letting me signup especially when i bought vip?

coral solstice
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@raven mist thxs so much

violet dagger
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Events are announced every wednesdays

paper sentinel
#

its every Wednesday but how long do we have to practice before it starts?

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alright

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nvm thank you

near halo
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how tf am i suppost to report some1 that has godmode but i dont know there name, ive shot them so much and no damage taken

void condor
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Try and re-log @near halo and see if they're no longer there. It's a common teleport bug on modded servers

near halo
#

they are running around tho

near halo
#

my name in game is my steam id but on steam its snowy.gov

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idk whats happening

drowsy pond
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<@&274971100184576010> can someone else assist me. nova has never responded to me for the past 30 minutes

near halo
#

nova aint gonna help you bruh, been playing 20+ wipes. never broke a rule and she banned our whole squad

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its pointless trying

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all donators too, its fucking stupid

drowsy pond
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she's a horrible and close-minded admin who wants loyal players to never play again

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agreed

near halo
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all bans happen for a reason g

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they dont just ban for no reason

willow tendon
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If you don’t need help, please move to #general

near halo
#

I need help

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my name is my steam number but on steam its snowy.gov

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i agree @drowsy pond

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i agree.

willow tendon
#

Use that @near halo

near halo
#

not the first time shes done it either

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no in game my name is my steamid for some reason

void condor
#

It's because of the . in your name

near halo
void condor
#

Well it's being seen as a website so therefor it changes your name to a steam id. Remove the . 🙂

near halo
#

alrighty then

idle shard
#

What’s server limit for 10x us

willow tendon
#

@idle shard 5

idle shard
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Oh ok

hearty pilot
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<@&274971100184576010>

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in US Main server

willow tendon
#

@hearty pilot /ticket in game please.

hearty pilot
#

OK

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/ticket ID？

willow tendon
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Do “/ticket add” and then what you want to report. Make sure you include the steamID and what they are doing.

hearty pilot
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OK thanks

true granite
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yo famous

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i got a question

hearty pilot
#

yes?

true granite
#

ok

#

so my friend got banned for having a script but never had one so he had to re buy rust but we wanna play the rustoria servers and we cant

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is there anyway you can fix it?

willow tendon
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@true granite Did he get gamebanned?

balmy cypress
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Can you grab us a link to his steam profile @true granite

true granite
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yes but he bought a new game

balmy cypress
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Might be able to help

true granite
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ok one sec

sly ruin
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FIX THE LAG

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FIX LAG PLEASE

balmy cypress
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Which server? @sly ruin

sly ruin
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US 5x

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5x US

balmy cypress
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Okay, looking into it thank you!

glad quartz
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yo luke

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so my buddy nick is trying to get me unbanned on these servers.

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someone took my account and used scripts and hacks but im still banned off the servers with my new acc i bought

spiral quartz
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@misty scroll hey i have a ban appeal for the same reason as GOAT and i am still banned my id 76561198813837495

balmy cypress
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Link us your new steam account and I will have a look which admin you need to speak with @glad quartz

glad quartz
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i dont know how to get my steam account linked

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hold on

spiral quartz
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<@&274971100184576010> My team mate was un banned and i however still am.. the situation was already talked about with an admin but i will re explain it to get me unbanned as well

balmy cypress
# glad quartz hold on

If you go to your steam profile, right click your profile picture and click ‘copy page url’ just send us that link

torn sky
spiral quartz
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@torn sky yes sir

glad quartz
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luke is that the correct page?

torn sky
glad quartz
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or is this it?

spiral quartz
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@torn sky it says unban in 2D 11H: exceedin group limit

glad quartz
spiral quartz
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@torn sky yeah

torn sky
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Alright I’m gonna Tag Aden in here and you guys pls wait for his response. I’m sure he will come as soon as possible and take care of you guys

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@mellow tundra

spiral quartz
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@torn sky thanks mate?

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!*

versed elbow
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@torn sky Aden unbanned me and I assumed Mr.Crackle would be unbanned as well

torn sky
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Let’s wait for him 😉

balmy cypress
glad quartz
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ok

raven pewter
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i got banned for being in a house

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lol

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admin can you guys check out my ban

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hello admin

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hello admin

late nimbus
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Can you post your steam ID please? @raven pewter

glad quartz
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@balmy cypress who do i need to talk to?

void condor
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You were banned by myself @glad quartz you have a gamebanned account 6 days ago, at the very least you're not welcome back on Rustoria until that time hits over 60 days, that extending to 180 days if it's the main vanilla's

glad quartz
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really? whats the reasoning behind that? i got my account taken and it was hacked on rust that got me banned... there's no way to get unbanned quicker? @void condor

void condor
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The reasoning is because as I said, you have an account linked to you that is gamebanned 6 days ago. We don't allow players with accounts that are gamebanned under 60 days to play our servers, that again extends to 180 days for the vanilla servers (Official servers) that we have. With all due respect, coming here and saying your account was "Hacked" and then got banned is an easy excuse to make and we can't verify if that's the case or not. So there as stated above, you will be unbanned on the modded servers when the gameban surpasses 60 days. You'll be unbanned on the vanilla when that gameban surpasses 180 days. There's no quicker way.

glad quartz
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aight well>

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better servers anyways maybe ill see the servers again in 7 months lol

void condor
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You're welcome to your opinion, just as are we of allowing people that are gamebanned being on our servers

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Have a good day PES_ThumbsUp

glad quartz
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yeah you too man

raven pewter
fluid bramble
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hey why did i get kicked out from my own clan ?

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i cant open anything

split cypress
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guys

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the /rec commande

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does recycle but i think it does give less then its supposed to no???

fluid bramble
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no

split cypress
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i got less then normal recycle

fluid bramble
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ig ur just bugged

split cypress
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wtf

fluid bramble
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i got kicked out of my clan

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when my teammate didnt even do it

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CAN I GET SOME HELP

torn sky
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What was your clan tag?

fluid bramble
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never mind

spiral quartz
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<@&274971100184576010> i have had a ban appeal open for over 12 hours.. my mate got unbanned i have not yet... we want to get back on the server

spark hinge
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i have a clip of somone saying the n-word in vc

zealous kettle
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In-game VC is not moderated. @spark hinge

spark hinge
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sooo cant ban

zealous kettle
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Yes, they will not be banned.

spark hinge
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;(

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oj

mellow tundra
odd mason
mellow tundra
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thaanks!

odd mason
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np

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getting him banned of every server possible so the scum is gone

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ty for reacting so quick @mellow tundra

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and if u could tell me if he is banned would be nice making ss of all his server bans

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🙂

mellow tundra
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He is banned

odd mason
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ty

spiral quartz
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@mellow tundra i dmed u

near halo
versed elbow
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<@&274971100184576010> Me and @spiral quartz put our ban appeals in over 12 hours ago and his has still not been reviewed, any chance someone could take a look?

mellow tundra
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I'm waiting for him to reply to my dm...

versed elbow
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oh ok

muted dune
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hey is there a admin i could talk to?

zealous kettle
gaunt roost
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how do i auth

misty scroll
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!rewards @gaunt roost

marble mantleBOT
#

Hey, @gaunt roost

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

zealous kettle
muted dune
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i was just hoping from server to server today and i was banned for hacker association and have no clue who it was

zealous kettle
marble mantleBOT
gaunt roost
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i did do that

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i logged into steam and /s still no work

muted dune
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ok i done that now what?

zealous kettle
gaunt roost
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yes

zealous kettle
muted dune
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i messaged you it bud

zealous kettle
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An <@&274971100184576010> will be with you soon! @muted dune

subtle mortar
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IM UNFUCKING BANNED

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LETS FUCKING GOOOO

misty scroll
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@muted dune Unbanned, give it a few minutes

subtle mortar
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after 60 fucking days

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time to message sicario

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LETS FUCKING GO

misty scroll
subtle mortar
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i have 3 more days

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until i get unbanned from your servers

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;-;

muted dune
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i was live on stream when i found out haha i was like wtf who was hacking

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@misty scroll can i know who it was who was hacking or is that private?

misty scroll
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It was nobody that you played with

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So no need to worry about it 😄

muted dune
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oh odd haha

lean ocean
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are

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hemp farms moddeD?

molten quest
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i need help

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im getting doxed

lean ocean
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then why u on discord

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lol

molten quest
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huh

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u know what that is

zealous kettle
golden galleon
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I need to report someone who is scripting

zealous kettle
marble mantleBOT
#

Hey, @golden galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

golden galleon
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Well, @zealous kettle this is weird

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can you dm me please?

grave lance
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I got banned on Ruatoria,co but i dont know why

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10x no bps

zealous kettle
marble mantleBOT
zealous kettle
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And, what's it say when you try to join?

grave lance
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hacking

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i havent even played that sever for a while

zealous kettle
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You use GeForce NOW, correct?

grave lance
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yep

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i relanched

zealous kettle
grave lance
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76561198991049338

lean ocean
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spoofy

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is hemp farming modded?

grave lance
#

@zealous kettle

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what do i do

zealous kettle
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Sorry, forgot 1 second

zealous kettle
grave lance
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@raven zealot

zealous kettle
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@grave lance Unbanned.

marsh patrol
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how do i get skin box

grave lance
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thank you @zealous kettle

versed elbow
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<@&274971100184576010> WTF?

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How do i get banned for teaming while sitting on the respawn screen? Im playing on my console and I look over and im banned

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Please help

raven pewter
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admin i got banned for no reason can i get unbanned????

glad sequoia
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Admin can I have help lifting a ban?

lean ocean
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pipe don't hack then

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lol

glad sequoia
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I dont lol I just tried to join and it said hacker association, and for no reason

zealous kettle
marble mantleBOT
glad sequoia
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thanks

zealous kettle
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No lmao, I need your steamid to open a ban appeal.

raven pewter
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76561199020855262 this is my id

spiral quartz
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<@&274971100184576010> i got auto banned again when i joined the server...

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76561198813837495

mellow tundra
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you arent banned

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give it a few mins

spiral quartz
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okay i will but i went afk for awhile and came back to log onto the server and says i am banned and that my timer reset for the 3 days

raven pewter
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so am i banned @mellow tundra 76561199020855262

mellow tundra
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@raven pewter looks like your other account is banned for cheating

raven pewter
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??? i dont have other accounts i have 1k hours ???

mellow tundra
somber ravine
raven pewter
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thats not my accout

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on god

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i have 1k hours and have played all day but im at my friends house and when i get on at his house it says im banned

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im just at his house

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i dint know i get banned for being at my friends house

thick trellis
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Hey was banned for charge backs months ago

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I payed it

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Can u unban me know

raven pewter
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??? me

near halo
#

hey question for aim train is there a way to reset you're scores?

raven pewter
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@mellow tundra can i get support

mellow tundra
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@raven pewter relog in 5mins

raven pewter
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ok

rigid ingot
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Can i get some help

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There is a trio on US main vanilla playing with a hacker named dua lipa

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He is walling like crazy and triple headshotting from 300m with a custom

raven pewter
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make a ticket

rigid ingot
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I have twice

raven pewter
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it takes time wait a day or 2 for admins to see your tickets

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aden am i unbanned

hard fern
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hey admin, my research table is glitched. playing on rustoria us main

raven pewter
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try to pick it up and put it back

hard fern
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dosn't work, it's stuck at "researching"

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never happend to me before

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what happends if u break a research table with a item inside it, does it drop the item?

zealous kettle
hard fern
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yeah that worked, rip my scrap but atleast got the window back. thanks

raven pewter
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im not admin but you can break it and put it back if i doesnt give it then its just a glicth with the game

hard fern
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yeah lost 300 scrap but got the window back atleast so its whatever

raven pewter
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i was going to tell you to relog but ik that pop is like 500

hard fern
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yeah it didnt work for my teammate either tho

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thanks for the help tho guys

raven pewter
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im not a chat mod or any thing but i can help you out with any thing

near halo
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I need a admin on main

rigid ingot
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sAME

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Same

raven pewter
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im not admin but whats happening

near halo
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Is there a real report system? and @raven pewter stop basically impersonating if you cant help me stfu

slate sleet
near halo
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/ticket

slate sleet
#

ingame

near halo
#

o

rigid ingot
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LMAO

near halo
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Ight bet

grave lance
#

what is group limit

zealous kettle
finite cargo
#

can i tlak to admin?

strong meadow
#

What's up?

finite cargo
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just wnated to report some kid on rustora main for saying he hopes my family dies

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i have screenshot

strong meadow
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We do not moderate for toxicity. You can send me the screenshot though as in some context it's too extreme.

lean ocean
#

just let ur family die

raven pewter
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@mellow tundra it says im hacking again i was just playing

mellow tundra
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relog in 5

abstract scroll
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yo why won't my steam kit work on the 5x Us no bp server it says i need to donate

valid robin
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cortex is cheating on zeus 5x us

rugged stump
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qqqq is name, hes cheating on no bps 5x us wiped 2 days ago, he is too good to be true, flicks between heads

raven pewter
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@mellow tundra is there a way i can maek this stop

mellow tundra
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fixed

raven pewter
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ok

valid robin
#

is there a way for me to make a ticket or something?

marble mantleBOT
#

Hey, @valid robin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

normal comet
#

is the kits limited?

torn sky
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VIP is limited and can be out of stock yes, for the kits on the modded servers im not aware but i believe they arent limited. Or did you mean are they limited on a single person?

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@normal comet

normal comet
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ok so theres no unlimited kit

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okayy

rare kelp
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i got muted for saying someones name

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his name is a phone number

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im on rustoria 10x US

torn sky
rare kelp
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but it was his ign

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and i have no clue if thats a real phone number

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i have his steam profile

rare kelp
torn sky
#

ok i need to say 2 things here. @rare kelp
1st. not knowing if the number is real or not does not protect you from being muted for doxxing. as you mentioned "his name is a phone number" you were aware of it being a phone number.
But and here comes the 2nd point. when his steamname is the actual number you got muted for and you never had the intention of doxing someone you should be warned from now.
i was not the one muting you but feel free to message @little ingot and include they guy's steamprofile

little ingot
#

sorry zesty, i did not realize

rare kelp
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Its ok i see it was a misunderstanding

torn sky
#

From now just be more careful with stuff like that @rare kelp

rare kelp
#

Sorry i was not responsible enough to read all of the rules @torn sky

torn sky
#

you're aware now, have an awesome day my guy. 😉

rare kelp
near halo
#

bangbus is roaming 6+

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like 7 or 8

shut bridge
valid robin
#

whats max group on zeus?

near halo
#

i did

zealous kettle
waxen arch
#

I have already checked the files for more than 5 months and reinstalled it 2 times

late nimbus
#

We're not UKN @waxen arch

waxen arch
fading trench
#

i havent played this server in a while and i got banned for playing with a hacker

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but i never did

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help

unreal silo
fading trench
#

shamahid2d

shut bridge
#

Please move to #general if you dont need support.

waxen arch
near halo
#

my friend blarfell banned after not playing for 5months??

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is there a posible unban there?

fading trench
#

it says im still banned

#

logan said it would take like 5 mins

unreal silo
#

Fixed it again @fading trench

fading trench
#

it says 13h until unban

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do i just wait

#

?

near halo
#

@unreal silo

versed storm
#

can anyone fix the server lag on 5x usa

safe mural
#

i need help

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so me and my friend got raided, but we dont play here anymore

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this other dude wants me to help him, so i dont have a base,.

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if i join him and leave my clan, would i get ban

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mods?

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@versed storm

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woops, just realised u arent a mod or admin. mb

versed storm
#

you wont get banned as long as your not over team limit and cycling players out @safe mural

safe mural
#

ok

oak iron
#

You can leave your clan and join theirs, just make sure you remove your bags and such from your current teams base

#

clear tc and all that

safe mural
#

we dont have base

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got raided

oak iron
#

okay, as long as you have nothing connecting you to your current team you're fine.

safe mural
#

ok

marble violet
#

Does anyone know if you get a notification on your rust+ app if you are getting raided?

oak iron
#

If all team members are offline yeah.

marble violet
#

So everyone needs to be offline? And i dont need any electricity?

oak iron
#

Yes and you don't need any electricity

marble violet
#

Ok ty for the help :)

vernal turtle
#

x3 eu no bp server is down?

oak iron
#

🙂

waxen arch
fathom basalt
#

hen is the raffle with all my points

#

hen

#

when

raven mist
#

@waxen arch did you reinstalled rust or verified game files?

grim hollow
#

FIX YOUR FUCKING 5x

near halo
#

YO CAN SOMEONE CHECK TO SEE ON US ZEUS 5X IF THIS GROUP IS BEYOND MAX SIZE

#

THeres FISH clan and TRAP clan

#

and a few other independant (not in a clan) people helping them and I think they exceed the group limit

oak iron
#

?report @near halo

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

near orbit
#

please help

vernal turtle
#

that server and 3x eu no bp is down

strong meadow
#

^^ Also I recommend if you can't find a specific server you can always connect via IP in #oldserverinfo

earnest relic
#

How much longer is 3x EU offline?

#

@vernal turtle It has been offline since I wakeup for 2hrs ago

near orbit
vernal turtle
#

I cant even connect through console

near orbit
#

still doesnt work

#

me neither

vernal turtle
#

because it is "DOWN"

#

the restart seemed to have killed it

near orbit
#

yea

#

://

earnest relic
#

Normaly a restart takes 2-5mins

strong meadow
#

I'm alerting devs. Has it been down since restart? :\

vernal turtle
#

yeah its been like 30 mins

earnest relic
#

NO

#

2hrs+

vernal turtle
#

it restarted, came back then dropped a few minutes later for me

earnest relic
#

Have been online since 8am in Denmark now it's 9:51

vernal turtle
#

oh yeah, i didnt notice the time, its been hours

earnest relic
#

XD

vernal turtle
#

lol

earnest relic
#

I know it has been atleast 2hrs

vernal turtle
#

no, looking back its been about an hour and 20 ish

earnest relic
#

Hmm

#

Maby you couldnt connect then I guess

raven mist
#

Looking into it! Thanks for letting us know!

earnest relic
#

@vernal turtle I sleept 5hrs to play some more rust, and then server is offline made me almost cry😂 😂

vernal turtle
#

lol im waiting because im out in the open

earnest relic
#

Haha

vernal turtle
#

Thank you @raven mist

earnest relic
#

Yea thank you @raven mist

#

I didn't check support channel before now, I'm new member to discord because of server being offline lol

vernal turtle
#

It will likely be down a bit longer even if they can fix it

#

lol same

#

I only really started playing the server a few weeks ago

earnest relic
#

I have played on it since summer, just started again

vernal turtle
#

Im not enjoying the solo life xD

earnest relic
#

xD

vernal turtle
#

theres always more than one guy when i pvp xD

oak iron
#

Take the conversation to #general please 😋

vernal turtle
#

I was about to say, no worries

earnest relic
#

I thought about the same actully, no worries

waxen arch
vernal turtle
#

did you try verify your files through steam?

junior hollow
#

i went from 200+ points

#

to 0

#

on us 3x

#

randomly

shut bridge
junior hollow
#

its a support issue?

shut bridge
#

@junior hollow Well, if you trying to say, you had 200 and now its gone without using it, then when did you had that 200?

junior hollow
#

hours ago

#

like

#

8hours ago

raven mist
#

Any other teammates that got the same issue?

junior hollow
#

I logged off and they're all gone

#

not sure nobody else has said anything about it

shut bridge
junior hollow
#

exactly why i'm reporting it

shut bridge
#

Cuz if you didnt use them and you had them 8 hours ago and not weeks..

junior hollow
#

mhm....

#

exactly

shut bridge
#

you shouldnt lose them.. xD

#

Let's see what an admin gonna say.

#

@junior hollow

junior hollow
#

Ight

raven mist
#

Ill check with the devs @junior hollow thanks for making us aware

junior hollow
#

np

#

trying to find a ss of my points if possible from a bit ago but i dont know if i have one

velvet granite
#

Can I appeal a ban?

#

I tried 2 months ago and aden told me to contact hoppel and he hasnt answered

fading oasis
#

when to wipe

shut bridge
shut bridge
marble mantleBOT
velvet granite
#

76561198274178898

#

Let me check ban reason

#

The ban reason Was Hacking

#

I don't cheat tho...

shut bridge
#

i have made an ban appeal for you! an <@&274971100184576010> will reach out soon.

velvet granite
#

Thanks the last time I tried to appeal aden told me to contact hoppel and I haven't got a response from him in 2 months

shut bridge
velvet granite
#

yeah idk who banned me

mystic lagoon
#

@raven mist admin server just restart ，my teammate make 40 rocket it's gone can u help me ？

mystic lagoon
#

@shut bridge admin server just restart ，my teammate make 40 rocket it's gone can u help me ？

north blaze
#

Hey any admin here who could guide my friend @serene tartan on how to receive his builder kit?

shut bridge
shut bridge
#

In game

north blaze
#

will it be on his account on any server by default?

shut bridge
#

No

north blaze
#

he won the giveaway

shut bridge
#

You have to choose the server

fast crest
#

ey rusty how the rust alarm raid alarm works in rustoria, when someone enters ur tc and breaks a block it triggers? or when u get killed in ur sleep?

north blaze
#

How does he do that? dm an admin or something?

shut bridge
#

you gotta dm @balmy cypress to get it

north blaze
#

Thanks

fast crest
#

ey rusty how the raid alarm works

#

do u know?

shut bridge
fast crest
#

its already linked

#

i just get odd notifications when i aint even raided

#

does it trigger when u die in ur sleep?

#

when someone enters ur tc zone?

shut bridge
#

yeah I think so

fast crest
#

ey rusty u gonna be admin soon right

cobalt valley
#

@fast crest Try watching a YouTube tutorial on how to set it up. If I’m not mistaken you have to set up electricity to a smart switch and go about doing it that way. Same a rusty I haven’t messed with it much either.

shut bridge
fast crest
#

yea ok, im just asking the servers automated raid alarm where u dont have to make electricity just so long as rust+ is paired to ur phone, idk what exactly triggers the automated raid alarm cause i get dinged

#

but man it aint working proper so ima have to use the old electricity

#

dont wanna wake up at 6am again to see a fake raid aint nothin happening to my base man

#

man i got a life but i aint letting someone have at it at my base easy

#

so this raidi alarm i do take a look when it dings my phone

visual rover
#

NEED ADMIN HELP ME CHECK THE ACCOUNT for the next week game

#

who can I talk to? pleaes

odd widget
#

is it allowed to drop 34 airdrops at the same time?

void condor
#

That's fine, dropping airdrops there's no rules on 🙂

marble trench
#

Do shop points randomly reset?

void condor
#

They shouldn't @marble trench I see you have points still, so is there an issue?

marble trench
#

Its for a friend not me

#

Eviosity

#

I have mine now but I have had it happen in the past where I'll randomly wake up with 0 points

void condor
#

I see him as having 104 points

marble trench
#

On his screen it says he had 3 points available interesting

#

You want a screenshot?

#

Its not a visual glitch either he tried to buy something for more than 3 points and it doesnt work

void condor
#

It should resolve itself after the restart, I do see him our side having 104

marble trench
#

Thank you!

void condor
#

Just have him check after the restart, if the issue is still there. Just pop a message in here @marble trench

dire shore
#

someone using cheats in the 10x eu

frigid compass
#

<@&274980199668645888> warden is abusing power

#

Who do I talk to to report him

candid panther
#

in what sense?

dire shore
#

aimbot he only getting headshots

#

on my friend

candid panther
#

/ticket in game

#

if you feel someone is cheating

dire shore
#

ok

near halo
#

she ignores me for a week now

#

can another admin deal with my unban

#

because quite frankly she’s useless

cobalt valley
#

@frigid compass Please if you feel an moderator/head moderator is abusing there powers. Please report them so the higher ups can investigate the report further.

torn sky
near halo
#

did not come up as a ping on shitty discord

#

i’ll send it when i’m on pc in 10

torn sky
#

Sounds good. 😉

odd widget
#

Is it allowed to grief by wasting all boom mid raid?

torn sky
#

What do you mean by that?

#

@odd widget

odd widget
#

So I raided some people, and because they didn't wanna lose their stuff to us, they just threw all the c4 on the ground

near halo
#

@raven mist

#

76561199111043565

#

^^

torn sky
odd widget
#

That is so cracked, change that shit cause its so boring to have to lose all your profit with kids just throwing the boom

torn sky
odd widget
#

Its griefing, why is griefing allowed. Anyways I'll just despawn all my loot next time then. Thanks

void condor
#

Not sure what you want us to do about players despawning their loot. That's a Rust issue, not a Rustoria issue

torn sky
void condor
#

It's shit sure, but it's not like we can just enforce people to not do it

lilac venture
#

whats todays advent?

odd widget
#

2,5k gp

lilac venture
#

oh

nocturne cobalt
#

how do I link my account

#

(discord)

opaque oriole
#

Hey, there is something I need to talk to Ryan about that I don’t quite feel comfortable talking to anyone else about, I understand that he’s busy and I’ll patiently wait for him.

echo venture
#

Can you give me context? @opaque oriole

#

I don't open up my PMs to players unless I know why at the least

opaque oriole
#

A month ago I wronged your servers with something that I did, I want to make it right. I’ve made a mistake and after a lot of reflecting you deserve an explanation and an apology.

glad sequoia
#

Hello can any admins help me lifting a ban? I joined the server and it said banned for hacker association

void condor
#

Can you give us your steam id @glad sequoia

glad sequoia
#

yes

#

76561198294995409

reef ivy
#

kid using aimbot on zeus 5x called infinity.sexy steam id 76561199063007646

shut bridge
solid bison
#

can i get some support with my rust

shut bridge
void condor
#

Unbanned @glad sequoia give it 5 minutes before attempting to connect

solid bison
# shut bridge What's up?

right when i click play it loads up then i click the play game button and it force closes it and keeps doing it

glad sequoia
#

great thanks so much, have a good day @void condor

void condor
#

No problem, you too!

shut bridge
solid bison
#

restarting the computer ??

shut bridge
solid bison
#

it has a bios password and idk it so if i restart it then i cant get back into windows

shut bridge
#

Okay, what about rust?

#

did u restart it?

solid bison
#

its hard to explain on whats happening

#

can we join a call in the server and ill stream

shut bridge
#

This should work if you have any bugs.

solid bison
#

its verifying it now

shut bridge
solid bison
#

thanks for your support bye

shut bridge
solid bison
#

@shut bridge still does it

shut bridge
solid bison
#

my brother fixed it becasue hes big brain

#

he said that xd

#

but he did and thanks for you treying to help aswell

shut bridge
split cypress
#

he is in 320 clan

waxen arch
hard sigil
#

like stone barricades and siren lights

void condor
#

To avoid people being able to cause server performance issues 🙂

hard sigil
#

oh right, thanks

rain adder
#

Cheater in rustoria zeus x5 help me please

#

aimbot

cobalt valley
#

@rain adder Please make a ticket using “ /ticket add “ in game.

rain adder
#

Good

west lake
#

i found a cheater

#

on the eu 10x

#

he has 1 vac ban on his acc too

#

His name is ak95m95

next gale
#

How do we report cheaters ?

west lake
#

idk

shut bridge
#

@west lake please report them using /ticket in-game!

west lake
#

ok

shut bridge
normal dome
#

fucking server so laggy omg

#

remove fog

viral juniper
#

Hey @echo venture could I potentially speak to you privately if that's okay there's an issue ongoing with one of your staff members and you're pretty much the only person I could go to for this.

void condor
#

Is it regarding an admin or a chat mod?

viral juniper
#

Administrator (Which is why I pinged Ryan, I don't really know how you guys handle your hierarchy or if you have a dedicated Staff Manager)

past oasis
#

Any admin here ?

#

On your 5x server, cheating guys are killing us a thousand times. Can't you bring this any result? Help me now.

somber ravine
#

If its a problem with an admin talk to ryan ye @viral juniper

shut bridge
past oasis
#

I sent tickets a thousand times, there is no return.

shut bridge
past oasis
#

5-10 min ago

shut bridge
#

Its just have been 5-10 mins.

#

As i said, report them using /ticket in-game and an admin will look into it, no need to call him out here.

past oasis
#

Okay, I'm throwing it again, I hope it gets a result. Because of these people I started hating your server.

shut bridge
#

Spamming tickets wont make it faster.

past oasis
#

Its okay thx

proper lily
#

how do i get a ticket

verbal dust
#

I got Kicked for hacking but i dont have any kind of hack

fossil igloo
#

What's your ID @alpine garnet?

torn sky
marble mantleBOT
west osprey
#

@viscid steppe message @balmy cypress

torn sky
marble mantleBOT
#

Hey, @proper lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

verbal dust
#

My SteamID64: 76561198427536924

#

Kicked for: Hacking

torn sky
#

alright i created an appeal on your behalf @verbal dust an <@&274971100184576010> will be with you soon

#

any possibility you use a VPN ?

verbal dust
#

I dont use VPN

torn sky
#

geforce?

verbal dust
#

idk

torn sky
#

alright as i said an admin will be with you soon 😉

verbal dust
#

Alright

scenic reef
#

i need an admin

willow tendon
#

What did you need help with? @scenic reef

scenic reef
#

there is a team teaming in my game

willow tendon
#

Do /ticket in game. @scenic reef

scenic reef
#

none of the admins ever look

#

they do shit about it

willow tendon
#

That’s the way to report it.

sterile thistle
#

is using a crosshair a bannable offence

mellow tundra
#

As EAC does not ban for it, we do not either

strong meadow
#

@verbal dust You can speak to @misty scroll about your ban!

scenic reef
#

u lot need to get some good admins

#

they do nothing

strong meadow
#

I'd like to say they do something... what's up?

scenic reef
#

i have a vid of a team teaming and i reported it they have not done anything

#

i have proof and everything

strong meadow
#

What server? It takes time for all tickets to be looked into, there's a lot of servers.

scenic reef
#

5x

strong meadow
#

US or EU?

scenic reef
#

eu

dense tulip
#

where do I verify

scenic reef
#

zeus 5x

#

i have a vid if u want to see it

#

but i have to share screen

high wind
#

Like to appeal a ban evansion

dense tulip
#

@scenic reef

#

do you know where I can verify

strong meadow
#

Did you do /ticket add in game providing the clans names that are teaming? @scenic reef

#

!rewards @dense tulip

marble mantleBOT
#

Hey, @dense tulip

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria Link

Link your accounts with Rustoria for rewards!

strong meadow
#

!steamid @high wind

marble mantleBOT
high wind
#

/ticket add

strong meadow
#

I need your steam64id and reason for ban. @high wind

high wind
#

Ban evansion/ advertising

#

But ill get you the steamid

#

76561198175138318

#

@strong meadow

torn sky
#

i quickly created an appeal on your behalf @high wind an <@&274971100184576010> will be with you soon

strong meadow
#

Please talk to @violet dagger regarding your ban @high wind

high wind
#

Would you like me to dm him?

#

@strong meadow

strong meadow
#

Yes!

scenic reef
#

can an admin check if someone has red my report

wicked flower
#

3x nobps crashed and the rollback didn't save our crafting queue of 40 rockets

balmy delta
#

3xnobp crashed and deleted my Scrap Heli and Minicopter

hidden ocean
#

how do i report cheater

cobalt valley
#

@hidden ocean

/ticket add ( In game )

hidden ocean
#

now how do i see the ticket on here

#

or can i not

cobalt valley
#

You can’t see it through discord. What you can do in game is type “ /ticket list “ and you can go to the f1 menu to review tickets made and tickets that have been answered.

hidden ocean
#

k

#

how long does it take for admin to respond

#

cause hes kinda shitting on us

#

and we cant even leave our base without him

#

killing us

cobalt valley
#

Unfortunately I can not give you a set time. Admins can be pretty busy and I’m not sure what all they have on there plate. Please be patient and an administrator will reply to your ticket. @hidden ocean

subtle mortar
#

2 more days until I get unbanned

hidden ocean
#

ok

granite mango
#

they said i have to wait 30 days

#

i already made an appeal 35 days ago

#

@cobalt valley

keen frigate
#

Hey I’m trying to buy the pvp kit but my card not supported

cobalt valley
#

So would you like me to make another appeal for you ? If you were told 30 days and it has been passed you should be good to go. @granite mango

granite mango
#

yes

cobalt valley
#

@keen frigate unfortunately I don’t believe we can help you with how you opt to buy something or along those lines I was having trouble with my card as well have you tried using pay-pal?

#

?steamid @granite mango

marble mantleBOT
keen frigate
#

No

#

Iridescent usually helped me if my card didn’t work but I’ll try PayPal

granite mango
#

76561199079256726

cobalt valley
#

Maybe try that boss other than that it seems like the issues are on your end. Please feel free to pm me so we do not clutter support but I’d be glad to help the pest of my ability.

raven mist
#

@high wind Please contact @violet dagger regarding your ban.

cobalt valley
#

@granite mango I have made an appeal on your behalf please be patient and an admin will reach out to you.

granite mango
#

ok thank you

near halo
#

i get ban playing with a me and my friend and we never using hack and we was unly start and i have record for Evreythink

#

a hack

torn sky
marble mantleBOT
near halo
#

76561199115134101

keen frigate
#

Uh PayPal didn’t work

raven mist
#

@near halo Please contact @unreal silo regarding your ban

torn sky
keen frigate
#

No when I put me card in it just doesn’t work and then when I tried PayPal it’s not supported

#

Last time iresdecent I donated to he’s link then he bought it for me

torn sky
#

i believe you can message @cobalt valley as he said and he will try to solve your problem, otherwise you can always pm @balmy cypress since he is the one taking care of purchases ;)
sorry for the inconveniences but i believe it will be solved soon 😉

#

@keen frigate

keen frigate
#

Thx

velvet granite
#

Did someone answer my appeal

torn sky
#

if you haven't got any message yet i believe an <@&274971100184576010> will take care of it soon 😉

near halo
#

!ticket

#

How do i make a ticket?

torn sky
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

velvet granite
#

K it's been a few hours

near halo
#

!report

torn sky
torn sky
keen frigate
#

Can I donate to someone and they buy me the pvp kit

near halo
#

There a hacker on my server killing everyone 200m away with python headshots only

tired geyser
#

@unreal silo

slate sleet
slate sleet
tired geyser
#

is logan of to talk yet

#

been asking for a month

slate sleet
tired geyser
#

yes i have and an admin told me they would tell me when hes ready to speak but its been a month

mighty fossil
#

hey guys where is ticket system?

torn sky
marble mantleBOT
#

Hey, @mighty fossil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

tired cypress
#

I need to appeal a ban

torn sky
marble mantleBOT
fickle lodge
#

zune i still havent had a msg about my ban appeal and its been over a week

torn sky
#

one sec

tired cypress
#

76561199100301529

torn sky
tired cypress
#

ban evasion

#

it has been the 33 days i was told i would be unbanned

#

by

torn sky
fickle lodge
torn sky
#

@tired cypress i put a ban appeal for you in, an admin will be with you soon aswell my guy!

tired cypress
torn sky
tired cypress
#

also zenzen banned me could he help faster?

#

because he knew my situation

tired cypress
chilly rampart
#

Yo

#

what the

#

Lmao

#

Yo tried connecting again

#

what the fuck

#

what is this poorly executed joke?

torn sky
#

are you using a VPN or geforce by any chance? @chilly rampart

mellow tiger
#

I haven’t been playing for a long time i wanted to join my friend and this just appear

torn sky
marble mantleBOT
raven mist
#

@tired cypress you will be able to connect again in 5 mins

#

@granite mango Unbanned, give it 5 mins to connect again

mellow tiger
#

@torn sky \

#

76561199025457307

#

I have no reason

raven mist
#

Unbanned @mellow tiger give it 5 minutes to connect again

mellow tiger
#

What was the reason for banning me

#

I got banned again

torn sky
#

"give it 5 minutes to connect again"

velvet granite
#

Still no response...

mellow tiger
#

it still says that im banned

torn sky
tired cypress
minor flume
#

need support

torn sky
minor flume
#

blatant cheater on Zeus 5x eu

#

everyone calls him out

#

(SKS) Mane

raven mist
#

@mellow tiger try now sir 🙂

torn sky
#

!report @minor flume

marble mantleBOT
#

Hey, @minor flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

mellow tiger
#

@raven mist

#

thx

minor flume
#

already did

fallen pollen
#

I have a question about the maps

#

whay are there no trees and everything is open?

torn sky
lilac venture
#

hello?

#

@torn sky unmute my tm8 he dont have a mic so he has to use game chat

#

and its a 6 hour mute

raven mist
#

What is his steamid?

torn sky
#

it was not me muting him but i believe it will stay

#

what he did was dumb and not necessary

lilac venture
#

idk

#

its his first mute

#

@torn sky

near halo
#

1st mute = 6 hours?

#

gay

#

asf

#

yet other ppl do it

#

and its 10 min

cobalt valley
near halo
#

can u answer

#

why 1st mute is 6 hours

#

and other people do it

#

and its a 10 minute

torn sky
#

mutes for racism are 6hours yes

near halo
#

somebody called fbi said the n word 3 times over

#

and got a 10 minute mute

torn sky
#

unless Shenzyy isnt replying to you guys i believe it will stay

lilac venture
#

@raven mist

torn sky
#

Walrus i doubt that, it is pretty clear for every mod that racism is not welcome and a 6h mute, you will also be automuted for saying the nword...

near halo
#

nah im 100% sure

#

he did it

torn sky
#

do you have any screenshot of him saying that by any chance?

lilac venture
#

can u give him a chance

near halo
#

no

#

check chatlogs?

lilac venture
#

team chat is his only way of communicating

near halo
#

it happend like 2 weeks go

torn sky
#

Racism is nothing i/we give a chance

lilac venture
#

communication*

torn sky
#

he did not post it in teamchat

near halo
#

i dont even wanna use global chat

#

just team bru

torn sky
#

bois come on

near halo
#

i meant to post it in team chat

torn sky
#

we have been all on the server

near halo
#

i didnt know it was global

lilac venture
#

he can only type in team

#

he has no m ic

#

mic

near halo
#

i didnt even mean to type it in global

#

it was on global and i mean for it to be on team

#

???????olee is cheating in rustoria 10x

cobalt valley
#

@near halo Please report in game using /ticket add

toxic ibex
#

Is there any way to appeal for an unban?

cobalt valley
#

?steamid @toxic ibex

marble mantleBOT
cobalt valley
#

Grab me your steam id and i can make that appeal for you.

torn sky
near halo
#

queer ass rules

civic bronze
#

hey im on zeus 5x and my friend beamer insided us were talking to some guy probaly a teammate pls help my in game name is discord

toxic ibex
#

76561198810849088

cobalt valley
#

@toxic ibex Do you know reason for the ban?

torn sky
civic bronze
#

ur joking right

toxic ibex
#

It was a couple years ago but from what I remember I was just being a childish little kid to ryanjd

raven mist
#

@toxic ibex Please contact @balmy cypress regarding your ban

torn sky
toxic ibex
#

Am I allowed to pm him?

near halo
#

ikr

granite mango
#

not really lmao

raven mist
#

Yeah sure azroh

granite mango
#

then leave the server

raven mist
#

@near halo Latst warning, take it to general and stop spamming in here

lilac venture
#

can u just mute him from global chat?

near halo
#

meant to say in team chat im also black irl

lilac venture
#

for 6 hours

cobalt valley
#

@toxic ibex Yes

toxic ibex
#

Thanks for your help guys

torn sky
lilac venture
#

okay you too

near halo
#

any admins on for their website. it wont let me link my account

#

says the page isnt working

#

on google

torn sky
#

maintenance rn, will be back up soon

near halo
#

ok

bright torrent
#

hey can we get some help there's a kid using a macro on US 10x

near halo
#

wats macro

torn sky
marble mantleBOT
#

Hey, @bright torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

normal dome
#

Please fix lag on zeus

torn sky
#

US /EU?

tired glade
#

how do i get support

#

i need help with something

near halo
#

bought some vip today, didn't realize there was a combined pack is it possible to upgrade lol

torn sky
torn sky
#

as mentioned@near halo you will have to talk to @balmy cypress. Have a good day my guy 😉

fast crest
#

Zune should be admin soon bruh most hardworking staff iv seen just saying

#

work ethic of like 4-6 people combined

cosmic goblet
#

hey how do i claim my kits

tired glade
#

so i got a ban from when you guys worked with oblivions servers for breaking group limit

#

it was awhile ago when i first started playing the game

#

but it made me and my 3 friends unable to play rustoria servers

torn sky
#

!banappeal @tired glade

marble mantleBOT
cosmic goblet
#

yes i do that and its says i have some left but how do i claim the or does it cost money

tired glade
#

76561198854221617

#

breaking team limit

torn sky
#

@tired glade are your teammates able to type the same in here aswell?

tired glade
#

yes im telling them to do it now

torn sky
#

alright

viscid torrent
#

76561198298150788 - breaking group limit

torn sky
viscid torrent
#

yes

fair pendant
#

76561198979326823 - Breaking group limit

#

benjis friend

near halo
torn sky
#

@near halo ? xD

tired glade
#

it happend on a server you guys dont manage anymore lmfao

near halo
#

oh, they got banned for group limit.

#

i see.

cobalt valley
#

An appeal has been made for you @fair pendant

torn sky
tired glade
#

'they said you didnt

#

when i just asked them

fair pendant
#

thx

torn sky
#

we made an appeal for all of you 3 guys, an <@&274971100184576010> will be with you soon

tired glade
#

thank you so much

torn sky
#

we rebranded the server