I submitted a ticket
#support
hazy tide
pure sail
<@&274971100184576010> we are being raided by snowball launchers
zealous kettle
<@&274971100184576010> we are being raided by snowball launchers
It's a Rust bug, not a server bug.
So I don't believe we can do anything about it
uneven acorn
Hey i was banned of BaseInvaders and i dont know why
ionic loom
Oy
admin
i bought kit god yea but already have kit pvp+
whats teh crack with that do i get pvp+ twice or
<@&274971100184576010>
modern lion
Whats up @silent quiver
silent quiver
Can ww call my keyboard isbroken
modern lion
@ionic loom not quite sure what you would like to do but might want to discuss that with @balmy cypress as he would be the guy to talk to (:
uneven acorn
Ignite i got banned of BaseInvaders and i dont know why
modern lion
?steamid @silent quiver
marble mantleBOT
Hey, @silent quiver
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
silent quiver
76561198213877799
modern lion
/ticket add in game @celest peak
leaden canopy
/ticket
spare anvil
i joined
leaden canopy
Is there a way I can refund my vip?
uneven marten
So do I have to wait for hoppel on the discord ban too?
leaden canopy
?
zealous kettle
So do I have to wait for hoppel on the discord ban too?
Yes, you have to wait for hoppel
half ridge
<
725756800712048801> 
<725756800724500480> 
near halo
https://cdn.discordapp.com/attachments/785587336141340722/789583120244146238/unknown.png
banned but its false
marble mantleBOT
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
modern lion
please be patient for an admin to look into it
near halo
ah okay is there any eta for how long i have to wait?
modern lion
not quite sure
near halo
i guess ill wait
violet dagger
A gun that was added by FacePunch, a snowball launcher is not a exploit. You can't compare that to someone exploiting into a rock. You come into support room and yell at 5 moderators when they have nothing to do with a new gun added to Rust. I told you this multiple times, report it to Facepunch instead of yelling and putting the blame on the staff team.
They probably didn't and they will most likely fix it but that doesn't mean you can go to a server staff team and blame them and yell at them when they had nothing to do with it.
near halo
hey sicario can you look into my ban please and ty
where do i ask for admins
i need to report someone
zealous kettle
i need to report someone
!report
marble mantleBOT
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
violet dagger
@near halo unbanned, give it 5 minutes before trying to reconnect.
near halo
thanks alot 😄
fossil igloo
They already fixed the bug, we just havent updated yet. All servers will be updated at their next restart.
slender birch
Is an admin able to authenticate my unlink request for discord?
slate sleet
Is an admin able to authenticate my unlink request for discord?
Whats your new/old discord?
slender birch
Same one, but its bugged and i cant get any rewards in game
ive had it linked since 2018 but it doesnt work anymore for some reason
void condor
Unlinked, try now
slender birch
Not sure if it matters to you guys, i used a different discord to link and it works now, thanks
near halo
<@456226577798135808> unbanned, give it 5 minutes before trying to reconnect.
server no longer showing up for me any way to fix this?
fossil igloo
yes
violet dagger
Not really sure on how to solve this other then refreshing the server list. If it still doesn't show you can find the server ip in #oldserverinfo and connect via server ip
tidal dove
hello
tidal dove
same
odd widget
I have video proof
marble mantleBOT
Hey, @odd widget
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
tidal dove
i have a picture of them admitting
grim hollow
they admitted to teaming
shut bloom
Sorry
but why was i muted for 18 hrs?
i changed my clan name
???
well?
@zealous kettle
zealous kettle
Not the mod that muted you, but I'm pretty sure I know why you were.
zealous kettle
You can message me if you'd like
shut bloom
i got told to change my clan name.
so i did
then i got muted for 18 hours?
dafuq hoe
zealous kettle
I was the person who told you to change your clan name, but I was not the person who muted. Give me a second and I'll message you, what I believe got you muted.
somber ravine
@shut bloom Feel free to dm @violet dagger about your mute
shut bloom
thanks but im dming @zealous kettle
zealous kettle
thanks but im dming <@!306516764055961600>
I was just telling you the reason message Sicario.
violet dagger
@shut bloom I told you this last time, your mute will only increase if you continue to be edgy or saying racial slurs in chat. You have been warned, muted more then 20 times.
shut bloom
aw shit
violet dagger
At this point you should have learned and stopped
compact kindle
is there a admin available to dm me
violet dagger
With your mute history, it definitely looked like your were looking to be muted again
violet dagger
You were warned and you still continued.
As i said before, your mutes will only be longer and longer the more you continue to break our chat rules
its time for you to change and stop.
gentle hazel
how to link discord
slate sleet
how to link discord
To become verified just visit this link and follow the steps: (https://rustoria.link/)
When everything is linked, Type /auth in-game!
stable bough
any admins on vanilla right now?
shut bloom
@slate sleet is the youtube link up yet?
slate sleet
Its still broken
slate sleet
I have no idea, Its something to do with googles API
near halo
can i speak to an admin quickly
slate sleet
You need to link your steam and discord via the website, Then do /auth ingame @gentle hazel
near halo
in dms
slate sleet
sure, dm me
fading pebble
let me get this right
but if i literally just type "n word"
then i get muted for 6 hours
but i called him a neighbor
urban forum
@violet dagger
fading pebble
whats wrong with that
urban forum
can you help me?
fading pebble
me?
grand folio
urban forum
raidding roaming why you mad on us?
modern lion
@remote vale whats up, joined the call and u seemed to be afk lol
torn sky
can you help me?
whats up?
toxicity is part of the game, feel free to talk to each other in dms instead of our support channel.
torn sky
racism obviously
torn sky
have a good day 😉
fading pebble
you too sir
rugged jackal
where do authenticate my in game account with discord
rugged jackal
how to link
slate sleet
how to link
To become verified just visit this link and follow the steps: (https://rustoria.link/)
When everything is linked, Type /auth in-game!
rugged jackal
ty
zealous kettle
Watcha need?
strong torrent
Fishy player, I'd like pmes
near halo
bro
plucky vault
76561198000404573
near halo
HAH
meager schooner
get the server up
fossil igloo
marble mantleBOT
Hey, @strong torrent
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
small flame
IS SERVER DOWN??
silk coral
better not rollback
near halo
Kids found me moving bases 5 mins before crash and walked off with my t3 lol
silk coral
i had 1700 scrap
small flame
bro i was fucking raiding lol
silk coral
literally just got done recycling
torn sky
<@!321587616401063937>
he has no discord right?
urban forum
yes
torn sky
i put an appeal in for him, an <@&274971100184576010> will be with you 😉
slate sleet
@urban forum Can you tell him to try to connect to the server?
slate sleet
He should be good to connect. If there are any concerns or anything, Feel free to come back into the support channel.
upper zenith
hey i keep getting kick banned for exceeding the group limit but im in a duO?
what is this
it wont let me back in
@torn sky
I havent done anything wrong so im confused on why im being banned
torn sky
you have been banned
next root
Hey, I cant link Youtube and Rustoria, gets blocked by google. How to allow that?
upper zenith
it says you have been banned for exceeding the group limit but ive only been playing with my duo partner so im confused
next root
!youtube
torn sky
!youtubelink
marble mantleBOT
Hey, undefined
Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team.
torn sky
it says you have been banned for exceeding the group limit but ive only been pla...
have you been with other people? trading etc. or taking over someones base, given someone a base? that could be reasons for that aswell.
upper zenith
someone gave me some stuff bc he was getting off for the wipe
torn sky
i will need your steamid to create an appeal on your ban, so an admin can watch over it and message you about it
upper zenith
um how do I get that?
torn sky
someone gave me some stuff bc he was getting off for the wipe
could have been the reason, not clearing tc or leaving bags can be an issue
torn sky
um how do I get that?
!steamid
marble mantleBOT
Hey, @upper zenith
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
next root
So how do I get the Christmas Kits on the 10x?
upper zenith
76561198439880246
strong torrent
<@&274971100184576010>
upper zenith
yeah I didnt clear tc so that might have been it
torn sky
yeah I didnt clear tc so that might have been it
i created a ban appeal on your behalf, an <@&274971100184576010> will be with you soon 🙂
upper zenith
thank you Zune
torn sky
do not call out any (possible) rulebreakers pls tyvm
strong torrent
Well how can i get help then?
torn sky
you can always create a /ticket ingame on that 😉
strong torrent
/ticket
torn sky
"ingame"
near halo
for waht
unique shard
my friend got banned and for no reason he hop off last night and cant get back on
void condor
So have your friend come in here and appeal his own ban then, we don't discuss bans with the people it's not about
unique shard
hes in my clan and he got baneed for teaming
how can someone get banned and not be on
7 admin u would thank they could do there job
gentle hazel
being a bit rude
unique shard
THEY SHOULD TEXT BACK THERE ADMINS
raven zealot
As we've just said, we don't discuss a ban unless it is your own. Send your friend to this channel and we're happy to help! @unique shard
unique shard
ok thanks for the reply
grim hollow
i am gonna assume i can post a streamable in global chat
upper zenith
<@&274971100184576010> how long does it usually take for an admin to reply so I know when to check my phone?
mellow tundra
unbanned @upper zenith
upper zenith
Oh thank you!!🤧
pastel jackal
torn sky
?
sour trench
<@&274971100184576010> we are getting camped by a teamed ppl on rustoria 10x
cobalt valley
@sour trench Please make a ticket using ( /ticket add ) in game.
cobalt valley
@upper zenith Did you give it 5min?
raven zealot
Taking a look
upper zenith
oh no let me give it 5 mins
cobalt valley
nova will check for you 
upper zenith
oh okay thank you
raven zealot
You should be good to log on in 5 min @upper zenith
Any further problems try a relog
upper zenith
alright thank you
@raven zealot I relogged and waited 5 mins its still there any other thing I can try?
unique shard
i just hoped back on and im baned
@raven zealot i just hoped back on a now im baned
upper zenith
oh im in nvm thank you
cobalt valley
?steamid @unique shard
marble mantleBOT
Hey, @unique shard
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
cobalt valley
If you don’t mind grabbing me your steam ID# I’ll make a ban appeal on your behalf 😃
unique shard
76561199077663579
upper zenith
Thank you for the help @raven zealot 🙂
raven zealot
@unique shard When's the last time you've tried to connect?
It appears you were unbanned some minutes ago
unique shard
like 20 secs ago
raven zealot
Could you relog and try again?
raven zealot
Restart your Rust
unique shard
ok
near halo
oy nova
raven zealot
?
unique shard
@raven zealot thank you its working
near halo
and no one respawned
he respawned one time a admin
then never saw him again
there are a team of cheaters i belive
cobalt valley
have you tried /ticket list in game?
cobalt valley
Hmm may have expired please feel free making another ticket so an admin can investigate.
near halo
ok but i just made it anyway
raven zealot
@near halo Make sure to make seperate tickets for each player that you think is suspicious
In order for us to investigate properly please
near halo
10x eu
i need to go offline like 10 5 minutes
they wont go away
they said your getting raidd
i dont want to lose my shit
i beg you nova to check it out
want ticket number?
id*
sour trench
<@&274971100184576010> all due respect .. we just got raided by XO and SHITTERS who teamed .. might be a 10x but rules are rules.. done for this wipe.
near halo
oof
raven zealot
Addressing tickets on that server rn @sour trench
Please be patient :)
There is only one of me
sour trench
@raven zealot understandable .. it's just frustrating that we can't do anything about it.. one team camps the other just rocket lol
cobalt valley
@near halo Please stop @ admin. I'm sure they are looking into your tickets. At the same time Admins can be very busy please be patient.
near halo
oke calm down
analog apex
<@&274971100184576010> Just got raided by 4men with blaster, they went through a metal wall w/o us hearing anything. You guys have any news kn when they ll fix it?
uneven marten
Looking for an update on my ban review, it’s been 2 days now. No responses.
torn sky
hoppel will message you surely, pls be patient
uneven marten
Aight man 😪 no worries. I’m in the wrong anyways.
cobalt valley
?steamid @green gyro
marble mantleBOT
Hey, @green gyro
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
hoary monolith
torn sky
@hoary monolith pls use /ticket ingame for reporting rulebreakers 😉
green gyro
76561198920347611
torn sky
no worries, have a good day Sir! they will reply to you
near halo
i need to show an admin a video
how can i do that
its just proof of someone breaking rules because it was in vc
torn sky
you type /ticket ingame and attach the link to your video, easiest way is to upload it to streamable
near halo
hm ok thank you 🙂
analog apex
ehi @torn sky
any ideas on this shit? <@&274971100184576010> Just got raided by 4men with blaster, they went through a metal wall w/o us hearing anything. You guys have any news kn when they ll fix it?
analog apex
so basically we lost 2 days of wipe for this shit, i see
woeful rain
is this the chat for ban appeals?
zealous kettle
so basically we lost 2 days of wipe for this shit, i see
Unfortunately, it was out of our control.
zealous kettle
UKN or RTG?
woeful rain
UKN
zealous kettle
We don't operate UKN, we operate RTG.
woeful rain
it says both im like new with rust
zealous kettle
Okay, then this is the correct server.
woeful rain
RTG (UKN)
zealous kettle
Can I get your steamid:
https://rustoria.co/getmyid
woeful rain
is it safe to send the numbers to chat?
zealous kettle
Yep, send it here please
woeful rain
76561198304903382
i used to use geforce now to play btw and it happened before where i got banned
zealous kettle
76561198304903382
An <@&274971100184576010> will be with you soon.
zealous kettle
i just wait in this chat right?
They'll DM you, or @ you in this channel.
woeful rain
alright thank you!
blazing pelican
is that normal? Rustoria Zeux X5
zealous kettle
is that normal? Rustoria Zeux X5
Is what normal?
upper zenith
how do I get discord kit?
upper zenith
its not working
normal dome
Show full clip maybe lol
Does not take much to kill hazmat...
@crystal coyote to report this player /ticket add this player in game
upper zenith
my discord isnt connecting to my game and I server boosted to get rewards but idk where to get them
<@&274980199668645888>
marsh mortar
Have you done /auth in game?
upper zenith
um no ill try is it just /auth?
marsh mortar
in game yes :)
normal dome
You need to link account then try /auth
crystal coyote
mxxn how many hours you got i remember onlining u yesterday and ur base all do respect was like 10 hours type shit
upper zenith
it just says that steam is connected
normal dome
I’m just helping but ok lol
modern lion
much appreciated (: 
@normal dome
oak iron
@marsh mortar was already doing that lol. It's fine just try to not interfere 😛
crystal coyote
ignite nicer than andrew
upper zenith
yeah I did that link thing it just took me to discord general on this server
marsh mortar
and you've done /auth in game?
marsh mortar
can you also send me a screenshot of your rustoria link page? @upper zenith
oak iron
?report @crystal coyote
marble mantleBOT
Hey, @crystal coyote
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
crystal coyote
i allr did lmfao
upper zenith
can you also send me a screenshot of your rustoria link page? <@!332095159191863...
if i found out how to screenshot yes lol
marsh mortar
^
crystal coyote
the admin said he wasnt hacking like 2 seconds after report lol
and i was almost sure of that being hacks lmao
u have to fullscreen
as soon as he pops out
oak iron
if i found out how to screenshot yes lol
You figure that out?
fresh elm
I need support on a ban?
void condor
Got a steam id Snow?
fresh elm
@void condor yes I do let me get it for u chief
76561198799098033
@void condor
It says I’m banned from scripting
void condor
Looks as though you were banned by @violet dagger so you're going to need to send him a message and wait for him to get back to you
fresh elm
I want to play rustoria main with my team so I would like an explanation maybe in dms.
I have been waiting for 20 days on him
void condor
Your ban is only 15 days old, interesting that you've waited 20 days
fresh elm
Which I don’t think is acceptable
I dm him on the 15th
Okay well 4 days
But still I want to get onto rustoria main
Surely I doesn’t take that long for a reply
void condor
I mean based on the ban reason, the chances of you getting unbanned are about 0.01%
fresh elm
What’s the reason
I will get unbanned because 1 nothing to hide and 2 I will be checked which had happened multiple times and I have been cleared so...
void condor
I mean when you connect to the server, it gives you the reason. So I feel as though this is just a conversation best had with Sicario
It's not my ban, so I won't be unbanning you. He's the only one that can do so
fresh elm
But why does he ignore me then
Surely when u ban someone in a log u have some sort of reasoning behind it
void condor
He's probably asleep as it'll be 3am for him, I've made sure to @ him and make sure he responds to you however
So just await his response
What's going on @woeful rain
fresh elm
@violet dagger @violet dagger mate
void condor
Got a steam id so I can take a look TwoFresh?
fresh elm
My team is roaming and I just have to fucking miss it
woeful rain
can you send a link thing
fresh elm
K but thanks @void condor for ur help I guess
void condor
@woeful rain Give it 5 minutes before you connect again and see if the issue has resolved. If not just pop back into support 🙂
uneven marten
Logan please let me talk to you the owners anyone man, I just wanted to make things right. Im not a bad person. I’m so fucking sorry rustoria 😭 please let me explain myself I’m begging you that mod team was all I had man, I made a stupid mistake I can explain myself please fuck sake just I want to make things right
Ill do anything
unreal silo
Hey man! Send me your steamid and I will take a look. You can find it at https://rustoria.co/getmyid
uneven marten
@fossil igloo please let me talk to you, I’m so sorry for what I did. All I want is to be a better person morally just let me talk it out with you.
I don’t need to be unbanned or anything I just need to get this shit off my chest
It’s been eating at me ever since I did it
fossil igloo
I don't even know who you are @uneven marten
uneven marten
A few weeks back I lagged your servers with building plans and I just wasn’t thinking, I know it wasn’t right man and I just want to apologize for everything. I don’t want bad blood with any servers. Seriously just let me explain myself.
I don’t deserve an unban, I don’t deserve respect I just want to help you understand why. There is litterally no good reason except that fact that I’m an idiot.
fossil igloo
!mute @uneven marten Perma banned (lagging out server)
marble mantleBOT
:ok_hand: muted Deconix#9026 (Perma banned (lagging out server))
fossil igloo
Sorry I don't speak with people that spam craft building plans
woeful rain
@void condor thank you it worked very much appreciated man great service
void condor
No worries man, have a good evening
normal dome
Is placing a few fireworks allowed?
fossil igloo
Yes
normal dome
Like what is the limit
supple hearth
what happened to /sil?
torn sky
Like what is the limit
it should not be the attention to crash a server
meager arch
<@&274971100184576010> Why was the player Waldky banned for hacking? Is there proof of it? bc i'm not trying to get banned
On rustoria US Main
normal dome
it should not be the attention to crash a server
Well if I’m trying to put a big gladiator arena and firework show
torn sky
<@&274971100184576010> Why was the player Waldky banned for hacking? Is there pr...
are you his teammate?
torn sky
Well if I’m trying to put a big gladiator arena and firework show
you know what i mean.
supple hearth
where is /sil
fossil igloo
Fixing that atm.
torn sky
alright, you can tell him that he is able to appeal his ban in here. An admin will watch over his appeal, take a decision and will be messaging you friend after. There is nothing i can tell you about the reason for his ban. But admins will give him the information that is needed regarding their decision. @meager arch
supple hearth
@fossil igloo are you saying you are fixing /sil?
torn sky
I do not know
are u trying to make the server lag/crash with your arena and firework? if not you're good to go i believe
fossil igloo
Yes
meager arch
Ok sounds good. I appreciate it
supple hearth
@fossil igloo sick
normal dome
Idk how much fireworks u need to crash the server I never messed with it and I just want to put a bunch of fireworks so it looks sick
void condor
Rust already limited it, it's fine
fossil igloo
Should be fixed now @supple hearth
supple hearth
fuu
cold spade
need assistance from support when possible
please
for rustoria.co US MAIN
<@&274971100184576010>
fossil igloo
@deep holly you need to speak with @raven zealot
fossil igloo
Just PM him
deep holly
@fossil igloo
upper zenith
@slate sleet was the website issue fixed?
slate sleet
not yet, I will try my best to update you when it is fixed.
upper zenith
alrighty
raven zealot
Just a minute
cold spade
ok thank you
warm snow
who can help me.
grim hollow
i have a question
warm snow
test it https://steamcommunity.com/profiles/76561198385414514/
this account number , show play with hacker. this have 7k hours
cedar monolith
@grim hollow whats up?
grim hollow
yesterday i was muted for saying ni
cedar monolith
and @warm snow are you saying your banned for ban evasion?
cedar monolith
your friend?
warm snow
😀
modern lion
@grim hollow feel free to report the player (:
modern lion
we try our best to keep the chat as clean as possible with certain remarks
which server? @grim hollow
modern lion
Well its literally against the rules and if you see anyone breaking any rules you should report them! no worries if u don't want to appreciate you coming in and letting us know @grim hollow
cedar monolith
test it https://steamcommunity.com/profiles/76561198385414514/
this account numb...
would your friend like an appeal to be unbanned for playing with hacker?
warm snow
emm, i'm not sure. did he really play with hackers?
cedar monolith
idk was he using a vpn? or maybe geforce now?
warm snow
if he breaks the rules, don't lift him. i just want to check 😃
torn sky
we can not really tell that since we are moderators and not aware of any ban cases, is he able to come on here on his own?
@warm snow
warm snow
ok i'll ask. thank you
torn sky
aight, feel free to message me regarding anything. You're always welcome 😉
warm snow
ok, thank you very much
near halo
hey ignite can you help me?
zealous kettle
hey ignite can you help me?
Watcha need?
near halo
I got kicked couple days ago I was going onto the 5x after practicing on combat arenas
my friend said i got banned for my ip but im not sure
can you check please?
torn sky
my friend said i got banned for my ip but im not sure
you can just try to log in one of our servers 😉 and see if you're banned or you're good
near halo
its happened before and one of the admins helped me with it
ok sure
does it matter what one i join?
torn sky
let me know after 😉
near halo
will do
torn sky
dont believe so no
torn sky
get an SSD XD
near halo
lol half the time my game just sits on manifesting asets and just dies
hollow pendant
Hey is there an admin around?i keep trying to get into the groups but on the website it says steam identification failed when steam says im logged in
grim tapir
hey just looking for some help it wont let me verify my steam on the website. any suggestions?
slate sleet
Hey is there an admin around?i keep trying to get into the groups but on the web...
We are currently experiencing issues with the website, Sorry for the inconvenience!
@grim tapir ^
near halo
takes so long it goes one by one lol
grim tapir
okay no problem lol i though i was the problem
torn sky
takes so long it goes one by one lol
no rush all good
torn sky
alrighty 😉
torn sky
maybe a flyhack?
near halo
it said banned for cheating but i was just playing the training server
no i didnt even get to play
i just laoded in and it kicked me
torn sky
weird. let me/us know if something doesnt work in the future 😉
analog osprey
i cant verify my steam on rustoria
waxen arch
I already did and the files are correct
vague tapir
hey where i report cheater got
zealous kettle
hey where i report cheater got
!report
marble mantleBOT
Hey, @vague tapir
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
ancient sparrow
hello me and my friend were just banned
mine says playing with hacker but neither of us were cheating
sturdy mesa
takes so long it goes one by one lol
You know when doing asset warmup If you cancel it like 200 in and click retry connection it bypasses it and goes straight to spawning world
upper rune
when i try to link my steam it says steam identification failed
raven zealot
Seems like a lot of people are having this issue right now, we are aware and looking for a fix 😄 @upper rune
upper rune
Well it wont let me buy vip for base invaders
raven zealot
As I've said, looking into a fix right now
You should be good to signup before tomorrow
raven zealot
Try now? @upper rune
neon nacelle
how to verify
dusty fulcrum
how do i verify
near halo
i got muted for saying fuck you to the clan i raided?
dusty fulcrum
@raven zealot can i get verified in discrod
torn sky
how do i verify
!rewards
marble mantleBOT
Hey, @dusty fulcrum
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
upper rune
still dont work
torn sky
@upper rune #support message
raven zealot
Issues with rustoria.link will hopefully be fixed by tomorrow!
upper rune
Imma off my self
dusty fulcrum
@raven zealot it says im authed on steam
calm hound
yo i have problem i cant login to web site error steam identificaton failed. any idea ?
dusty fulcrum
but on the website it says on not authed
and im not authed on discrod
@raven zealot
calm hound
@raven zealot i cant open shop in game
dusty fulcrum
!rewards
torn sky
the website is down currently, we hope the issue will be solved soon 😉
dusty fulcrum
echo venture
Steam’s end I’m afraid
echo venture
<@!453085712045309962> i cant open shop in game
Issue with Steam
dusty fulcrum
Issue with Steam
pls
amber wind
okay im done raiding any admins can now pm me for the clip of the teaming i made a ticket on
got full proof and apparently they have done this before
hazy tide
@mellow tundra rustoria us main, the base where Im at has been decaying for over 24 hours but is still 100% health.. nothing in TC and no externals been trying to get it destroied...
torn sky
<@!195336486541852673> rustoria us main, the base where Im at has been decaying ...
When a TC is destroyed it will consume 24hrs worth of resources to upkeep the base 24hrs before the usual decay timer starts. This is to prevent people decay raiding. Any recourses left over will still be dropped in a bag.
near halo
theres a bug with timing out, my friends and i are donators on the 3x and we are always getting timed out every 10 minutes
i dont understand why but it happens so frequently the past 2 wipes
marble mantleBOT
Hey, @barren owl
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
ebon spindle
Can I send in a picture of combat log to go along with a ticket?
Because they have shot 12 shots at me and my clanmates and all 12 shots have been headshots with mp5
barren owl
No admin is willing to help me
torn sky
@barren owl
raven zealot
What do you need? @barren owl
torn sky
@raven zealot #general message
raven zealot
You should be good to go @barren owl
torn sky
can i do a ban appel
!steamid
marble mantleBOT
Hey, @fallow anchor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
torn sky
What are you banned for my guy?
torn sky
Pls be patient my guy
raven zealot
My friend also because of vpn
Good to go
fallow anchor
@raven zealot 76561198406942744
fallow anchor
why
raven zealot
But if you'd like @torn sky can help you out with a ban appeal
fallow anchor
@torn sky can you help me be unbanned plz
torn sky
What have you been banned for?
Mhhh
I created an appeal on your behalf @fallow anchor an administrator will be with you soon. Racism is something we do not tolerate at all. I hope you will respect any decision we will take on your appeal!
torn sky
You will be notified
torn sky
I Can’t give you an estimated time on that sry
fallow anchor
ok
torn sky
Have a good day my guy
fallow anchor
yup
torn sky
Yeah thanks bro. I will aswell 😉
molten dagger
why do servers time out often?
torn sky
They don’t
molten dagger
and also i was on cargo with my friends and we had loot in the rib. We all got timed out then the box on the rib disappeared.
molten dagger
the locked crates did not and we lost all the loot
torn sky
Feel free to report that to facepunch via F7 but I believe they are aware of that
The cargo does an extra round around the map btw. With the noise of its leaving but it won’t
crystal coyote
whats modular sharing
i dont have basecodes anymore
and it says you need modular sharing now
and i g ot banned
lmao
nimble otter
<@&274971100184576010>
crystal coyote
hooolp
nimble otter
were getting raided and just got kicked banned
when theres just 3 in a group
halp
hooooolp
aint no holla back girl
crystal coyote
im 25
crystal coyote
nice
warm snow
😃
fallow anchor
@unreal silo did or can you see my ban appel
nimble otter
hey logan
fallow anchor
that a chat mod setup
strong meadow
You can speak to @fossil igloo but I doubt you'll be getting unbanned.
forest urchin
shut up shitter quit hacking maybe and you wont get banned
strong meadow
@fallow anchor You'll need to wait till he is.
fallow anchor
could you?
strong meadow
You'll need to talk to him
crystal coyote
whatd he do
crystal coyote
im sliding into logans dms rn
wise marsh
hello, im banned for no reason on all rustoria servers
upper zenith
for anyone wondering about the website auth stuff its back up so u can do it now
<@&274980199668645888> I need help with an auth issue
Ive boosted the server but in game when I do /auth it says Im not
raven bison
try rejoining
fickle sedge
wet mesa
oak iron
?report @wet mesa
marble mantleBOT
Hey, @wet mesa
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
upper zenith
<@&274971100184576010> I need help getting my nitro booster auth on the server
twin thicket
I got raided by 2 groups can someone deal with them on she’s
Zeus
It was nuggie and hd clan
You will be able to see they I killed them both
willow tendon
?report @twin thicket
marble mantleBOT
Hey, @twin thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
rocky temple
admin here?
near halo
https://steamcommunity.com/profiles/76561197978343980 - account from @rocky temple banned while using a VPN.
near halo
@fresh elm what are you waiting for?
fresh elm
a fucking unban
near halo
and what happend?
near halo
Alright relax, just DM him again and ask him nicely if he could maybe look at it today.
fresh elm
and im banned for scripting like are u all bricked
i have dm him for 5 days now
like @near halo
is there any proof at all?
agile fulcrum
This man is typing and selling hacker in the server
grand marten
can i get support?
shut bridge
can i get support?
What's up?
untold coral
help, i think someone is hacking
shut bridge
help, i think someone is hacking
Please report them using /ticket in-game.
strange scaffold
near halo
@strange scaffold post your steam profile here
near halo
<@&274971100184576010> there are some people that are in need of help
quaint goblet
how do i appeal a ban ( @ me when u respond cuz i dont get notifications )
shut bridge
how do i appeal a ban ( @ me when u respond cuz i dont get notifications )
Please provide me with your steamid so I can open a ban appeal for you! (You can get your steamid from here 📌 https://rustoria.co/getmyid)
quaint goblet
I already know my steam id
76561199073810405
Got banned for "exceeding team limit" when there was 2 of us and 3 of them
shut bridge
Got banned for "exceeding team limit" when there was 2 of us and 3 of them
I have opened an appeal on your behalf an admin will reach out soon!
raven mist
@quaint goblet Feel free to pm @raven zealot regarding your ban! 🙂
@strange scaffold Your friend is good to go!
obtuse gazelle
😆
lethal goblet
anyone down to help out
shut bridge
anyone down to help out
what's up?
queen kettle
does anyone know how to let me / remove it telling me i cant but there's nothing there and im so confused
fringe crescent
No means no?
torn sky
No means no?
?
rocky temple
admin i need support
shut bridge
admin i need support
Whats up?
rocky temple
i was used vpn and got ban
shut bridge
i was used vpn and got ban
rocky temple
slate sleet
@rocky temple You should be good to connect, Give it about 5 minutes before doing so! If you encounter any other concerns or anything, Feel free to come back into the support channel.
rocky temple
ok ! thx very much
obtuse gazelle
..
rocky temple
@slate sleet i have waited about 10 min but i'm still not able to connect back to the server
slate sleet
one moment
rocky temple
OK
slate sleet
@rocky temple sorry for the late response, try now
torn sky
/ticket nameless
hard falcon
How do i get rewards?
normal dome
@torn sky idk his name
torn sky
Feel free to create a ticket anyways and explain why he’s a suspect
normal dome
k
torn sky
^^
queen kettle
where do i report hackers
raven zealot
Make a /ticket in game @queen kettle
warm snow
can anyone help me? i show play wish hacker, but i was fine when i was offine just now. i went to play ukn with my whree teammates. Only one teammate can enter when i was online. our team name is 1st ,can you check it? i don't know what
thanks
misty scroll
can anyone help me? i show play wish hacker, but i was fine when i was offine ju...
!appeal
marble mantleBOT
Hey, @warm snow
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
warm snow
misty scroll
We need your SteamID64 as well!
warm snow
ok wait.
Hey, 1st.god 6
Your Steam 64 ID is
76561198392006759
https://steamcommunity.com/profiles/76561199113825768/ it's my friend
misty scroll
Okay I'll fix it!
frank egret
76561199079372881
warm snow
thank you very much
frank egret
play with hacker
misty scroll
thank you very much
Try in around 5 minutes
warm snow
because it was fine when i went offline just now, it was only about 30 minutes
misty scroll
76561199079372881
That SteamID is not banned
misty scroll
Yes it should be fine for you and your friend in a couple of minutes
Let me know if you are still having issues after 5 minutes
wicked flower
can you hop in rq
shadow wharf
sooooo i just got banned apparently for hacking while i was trying to join the server, but im not hacking...
wicked flower
are you with oozma kappa lmao
marble mantleBOT
Hey, @shadow wharf
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
shadow wharf
76561198204208276 banned: hacking
torn sky
i created an appeal on your behalf @shadow wharf an <@&274971100184576010> will be with you soon 😉
shadow wharf
thanks
vernal ice
can u help on the server
shut bridge
Help with what?
vernal ice
i placed a chain link fence and it says i cant remove it but its on my own base
and now we cant continue our base
shut bridge
Did you try /remove
vernal ice
yes
shut bridge
do you have tc access?
if yes, what does it say when you try to remove it with /remove?
raven zealot
The easiest way to remove a chain link fence is to remove the door frame that it is attatched to @vernal ice
Fences are hard to remove because they are mostly transparent and hard to hover over to remove
near halo
how i verify?
prisma oyster
trio server just ban me when i joined?
torn sky
trio server just ban me when i joined?
what does it say?
torn sky
how to get discord verify
!rewards
marble mantleBOT
Hey, @undone hearth
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
prisma oyster
group limit and all i did was add my friend to a clan right when it wiped
1 person
near halo
idk how to verify man pls tell me pls my friend is waiting
prisma oyster
@torn skyand for some reason only ban me? idk if it was a glitch with it re wiping
torn sky
<@!321587616401063937>and for some reason only ban me? idk if it was a glitch wi...
!banappeal
marble mantleBOT
Hey, @prisma oyster
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
torn sky
!rewards @near halo
marble mantleBOT
Hey, @near halo
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
torn sky
created an appeal on your behalf @prisma oyster an <@&274971100184576010> will be with you soon
prisma oyster
thank you
prisma oyster
i feel ya lol
silent sphinx
on Zeus 5x
shadow wharf
that happened to me 30 mintues ago... still waiting
near halo
there is a hacker on eu 10x hes tripling everyone even in a heli
silent sphinx
<@&274971100184576010> <@&415898423460626432>
near halo
not even joking i rarely hackusate but this time its insane
near halo
i have
torn sky
@silent sphinx no need to tag the staff like that
torn sky
I just got banned for no reson
!banappeal
marble mantleBOT
Hey, @silent sphinx
To appeal your ban the admins will need your SteamID64.
Once you have your SteamID64 ready please post that in #support along with the ban reason.
Get your SteamID64 here:
https://rustoria.co/getmyid
near halo
but he lives right next to us and its annoying always dying to this ghuy
torn sky
cool.. shall i say me neither or do you want to keep on polite? and we make a ban appeal for you?
i'll need a reason for your ban, what does it say when you try to log in?
shadow wharf
yup
torn sky
thats called kickbanning
silent sphinx
what schuold i do?
torn sky
i created an appeal on your behalf @silent sphinx an <@&274971100184576010> will be with you soo.
torn sky
what schuold i do?
become a little bit more patient and polite 😉
silent sphinx
schuold i wait now?
torn sky
schuold i wait now?
silent sphinx
👍
torn sky
you don't need to keep trying to reconnect. It won't let you until an admin unbanned you 😉 @silent sphinx
torn sky
u tell me, i have never been banned off a server
near halo
zune i made a report on eu 10x about a guy hacking when you have itime mind checking it out for me?
silent sphinx
@torn sky would you like to come call and serch my PC For any hacks?
torn sky
zune i made a report on eu 10x about a guy hacking when you have itime mind chec...
the tickets are going straight to our admins, unfortunately i can not watch them. but they will be looked at 100% and you will receive a reply 😉
prisma oyster
im just confuse if i was ban why the other guy in my team didnt eat ban lol
near halo
alright thanks because this guy keeps killing us with triple headshots
torn sky
<@!321587616401063937> would you like to come call and serch my PC For any hacks...
no but thank you for the offer, an admin will be with you soon
torn sky
im just confuse if i was ban why the other guy in my team didnt eat ban lol
i'm wondering aswell but can't tell you that. an admin will be explaining it to you i believe
prisma oyster
sweet
torn sky
alright thanks because this guy keeps killing us with triple headshots
sorry for the inconvenience but if he is breaking any rules he will be banned, anyways have an awesome day !!!
near halo
you too
raven mist
@silent sphinx Feel free to dm @green granite regarding your ban.
shadow wharf
oh thats ok ive only been waiting for 45 minutes even tho i got banned for the same reason
raven mist
Nope, he is the one handling your ban im afraid.
silent sphinx
ok
torn sky
Cubbi is hacking on rustoria eu main
/ticket ingame 😉
cobalt scaffold
thanks bruh
near halo
my ticket still hasnt been responded to?
cobalt scaffold
near halo
they should get muted
torn sky
server @cobalt scaffold
shut bridge
Then report them using /ticket
cobalt scaffold
anyone?
shut bridge
Spamming here wont make it faster.
torn sky
we do not moderate the Vanilla servers as rusty mentioned
near halo
do you guys mod eu 10x