#support

1 messages · Page 1240 of 1

mellow tundra
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on it

shut bloom
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NEEDS TOBE RESET OR SUM

mellow tundra
#

will check it out

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@shut bloom wdym?

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it is despawning

shut bloom
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nevermind

mellow tundra
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ok

shut bloom
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its finally moving

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off the map

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aden

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@mellow tundra

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#FreeUpMyManBzO

grizzled field
#

Could I Have some help please

urban owl
mellow tundra
#

@urban owl Unbanned

urban owl
#

ty

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@mellow tundra now i am banned for playing with a hacker

mellow tundra
#

fixed now

near halo
zealous kettle
pearl spire
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I NEED HELP ADMIN

mellow tundra
#

whats up?

pearl spire
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Obvious hacker

mellow tundra
#

/ticket in game please

pearl spire
#

We all did

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He flew in our base and jus took our kit

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YO

tight crescent
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need help

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dude is cheating so bad

pearl spire
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you talkin about fade clan right?

tight crescent
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bah

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nah

strong meadow
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please do /ticket add in game

tight crescent
#

i did

pearl spire
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We have been

tight crescent
#

its so obvious

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player clan

pearl spire
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Y’all don’t do shit about them

tight crescent
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in the 5x solo duo trio

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igni didnt see me

strong meadow
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You have to give it time and be patient @pearl spire

tight crescent
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and i peek and he beams me

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no sound

pearl spire
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So they just take our kits while you sit and twiddle your thumbs

strong meadow
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Don't go outside your base, you won't lose your kits.

pearl spire
#

we don’t

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They flew in our base and took them

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Like wtf am I supposed tod o

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To do

tight crescent
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this is him

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he has 641 hours

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150+ doubles

strong meadow
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Admins will check it out asap

tight crescent
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thanks

pearl spire
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BRO THERE IN OUR COMPOUND

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Please do something

zealous kettle
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Make a ticket in-game, and include all the evidence you have. @pulsar oracle

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Nope, /ticket add in chat

pearl spire
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The tickets don’t do shit my guy I have reported 7 now and there still killing us

zealous kettle
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Just make a ticket please, it'll make it easier for the administrators.

zealous kettle
#

Type /ticket list in chat then open your f1 console, to view responses from tickets.

wooden harbor
#

Any way to get in contact with an admin without the ticket in game or no?

strong meadow
#

What's your issue?

wooden harbor
#

would i be able to dm you

strong meadow
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Sure

near halo
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did you guys fix skinbox yet!

zealous kettle
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Thanks very much mate, be assured we're working our ass off to resolve the skin issue. Our network provider has actually made some strides in doing something last night, lets hope it's fixed within the next 1-2 days now.

  • RyanJD
marble bloom
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check this scripter in XK clan

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<@&274971100184576010>

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pls ban him if he comes to rustoria

zealous kettle
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Use /ticket add in-game to report a rule breaker

marble bloom
#

we didi

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we did

zealous kettle
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Then you just gotta wait for an admin to review it.

marble bloom
#

check his video

leaden prairieBOT
winged thicket
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76561199034271720

mellow tundra
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unbanned

fiery fox
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Is there something I can do if I was falsely banned for "hacking"

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Rustoria US Main server. The most I've done that might look like hacking was throwing rocks/knives into the sky to land on downed players

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Also have my full stream today recorded for proof
76561198026012343

mellow tundra
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@fiery fox message @unreal silo about your ban

fiery fox
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@mellow tundra Thanks

mellow tundra
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@half mortar you are not linked

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@ocean crystal unbanned

lost gate
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how do i verify this server, my friends are trying to play on ukn, but they aren't verified

mellow tundra
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rustoria.link

lost gate
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thank you very much

mellow tundra
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@near halo@rich lagoon@spice nest@near halo@raw imp@mental hinge@thorny igloo@heady leaf@sly pawn@hard sigil@near halo@little lance@wary osprey@heavy harbor@glossy notch@eager crescent@tired thunder@ember pike Skins fixed upon next restart!

thorny igloo
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They started working for me like 6 hours ago

shut bridge
echo venture
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Skins are now working

gray bramble
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^

echo venture
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from next restart

heady pulsar
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thanks for looking at the reports admins

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really helps to know you care

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thats sarcasm

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btw

echo venture
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We look at all tickets.

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Make sure to make one via /ticket add

fathom thunder
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I got muted for no reason the the 10x

heady pulsar
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i dont blame you ryan

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you know i love you

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just annoying asf

near halo
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hello

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anyone there?

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why did i get ghost pinged

strong meadow
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What's up

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@near halo It's regarding skins, apologies for the ping.

near halo
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alr

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did they remove the message?

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I was banned for no reason. Can anyone help me?

strong meadow
near halo
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kk

jade knot
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I need help

gray bramble
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what with

jade knot
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I would like to know how long I’m banned for

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I was told at least one wipe but never specified

strong meadow
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What server where you banned on and when?

jade knot
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Wednesday around 6-7 pm rustoria 5x no bps us

strong meadow
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You can appeal when it wipes today!

jade knot
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Wait I’m perm banned?

strong meadow
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You're banned till it wipes.

jade knot
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Oh i have to appeal to get unbanned ok

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I thought it was an automatic unban

strong meadow
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Well you shouldn't have to but if you have an issue come here

jade knot
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Ok thank you. Have a great rest of your day!

leaden prairieBOT
strong meadow
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An <@&274971100184576010> will be with you soon. @near halo

near halo
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thank you

broken parcel
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how do i auth for the discord, to get the discord kit?

leaden prairieBOT
#

Hey, @broken parcel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

broken parcel
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using /auth it still doesnt give me access to the discord kit

strong meadow
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You need to link throgh Rustoria.Link

broken parcel
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ah ok

#

ty

fiery fox
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Around how long would ban appeals take? Would like to know so I can tell if I can actually stream rust tomorrow or not

broken parcel
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trying to link with youtube, but google says this

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"Sign in with Google temporarily disabled for this app
This app has not been verified yet by Google in order to use Google Sign In."

leaden prairieBOT
#

Hey, @broken parcel

Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team.

strong meadow
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You can still claim "/kit loyal" though

broken parcel
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ah ok

strong meadow
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@fiery fox Message @unreal silo about your ban.

broken parcel
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last question, how often does the reward sytem cycle? 1 hr? also does the reward points wipe at server wipe?

fiery fox
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Logan hasn't replied so I'll just keep waiting then

strong meadow
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@broken parcel If you link everything you get 5 points per hour. It's used in /shop and you can buy things. You're also entered into a raffle that's drawn every week and you can win 20 dollars worth of skins.

broken parcel
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do the points get wiped at wipe? or are they saved?

strong meadow
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wiped at force which is first thursday of every month.

broken parcel
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ah ok

#

ty

fiery fox
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Is it possible that a player can be banned from being mass reported?

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Sorry if my replies are annoying, just trying to wrap my head around how I got banned for hacking

spare widget
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@fiery fox No, a player wouldn't be just banned from being reported

fiery fox
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Hmm that's really strange, but that narrows things down a bit. I guess the game assumed I was hacking somehow. Thanks @spare widget

spare widget
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No problem. I'd just recommend sending Logan a DM- assuming you have though, and then waiting for a response. Otherwise hope you have a great day

fiery fox
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You too

compact notch
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yo any admin online?

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i need help

cedar monolith
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@compact notch i'm not an admin but maybe i can help. what's up?

heady pulsar
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how can i see the maps eed

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seed

obsidian dawn
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any admins online? team of possible cheaters on the 10x no bp servers

valid crown
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Open a /ticket in-game, easiest way to get it solved!

real skiff
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my friend tried to load into the server and it doesnt let him it says world file mismatch

viral horizon
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i cant do kit booster and i boosted the server

valid crown
valid crown
real skiff
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how does he do that?

gentle hearth
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I got me some hackers.

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I reported them but its really becoming un playable on my part now.

gray bramble
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what server

gentle hearth
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5x solo duo trio

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america

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14 day ago ac bans

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form the both of them

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lol

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shouldnt be allowed to play if you have a vac ban imo

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like regular servers...

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5x solo duo trio AMERICA

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Ill keep fucking with them if anyone is watching..

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like fr. pre fireing from their roof from 100 meters away without knowing god damn shit

valid crown
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Hey,

#
  1. We have a time frame after the EAC ban where the player is unable to play on Rustoria's servers for a while (will be considered as ban evading)
  2. /ticket add [ reason ] to make the admins aware of the issue and hopefully get to fix it ASAP.
  3. F7 reporting them will create an automatic ticket so the specified staff members can look into suspicious matters.
gentle hearth
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Heard.. thank you!

ocean crystal
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@mellow tundra Can you unban my friend his name is ":)" he got banned aswell

rancid monolith
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Hey i built a hotel and people are getting kicked from server that bought room in hotel can you un kick ban them please i didnt want to get anybody kicked and i will make sure this does not happen again

oak iron
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They can submit an appeal

elder pecan
oak iron
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I mean it's called solo/duo/trio @elder pecan..

rancid monolith
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one of their names is Gloomy can you unkick ban him please

#

Hey i built a hotel and people are getting kicked from server that bought room in hotel can you un kick ban them please i didnt want to get anybody kicked and i will make sure this does not happen again

elder pecan
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yes i just bought a room, i didnt even roam or anything

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but i wont do it again

oak iron
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Moises they'll have to submit an appeal on their own.

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I'll submit an appeal for you beamer

elder pecan
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ok

rancid monolith
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i can fix my hotel design so this does not happen again

elder pecan
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i dont think you can

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i guess people cant hang out unless its a trio?

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so you would have to have 2 rooms?

oak iron
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Your appeal has been submitted. @elder pecan an <@&274971100184576010> will be with you as soon as possible.

elder pecan
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do i just wait here?

oak iron
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Moises I suggest just not doing hotels on the trio

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Or any group capped server for that matter.

elder pecan
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riven will they message me here or where?

oak iron
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They'll either ping you in this channel or dm you

elder pecan
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okay thank you

torn sky
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@rancid monolith you usually shouldn’t make a hotel when there’s a teamlimit. People can already be in a group of multiple players even you’re not. Pls take care of that and use it more wisely 😉

normal dome
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RAIDBLOCK IS BROKEN FFS

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FIX UR SERVER

willow tendon
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@normal dome What’s broken with the raid block?

torn sky
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@normal dome

fossil igloo
hard fjord
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How long does it take for a response on a staff application

normal dome
#

@fossil igloo i was raiding this house and there wasnt raidblock after i boomed half the base

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and we boomed tc and still no raidblock lol

fossil igloo
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Server?

near halo
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@echo venture just talked to my ISP and they said there is no problem on their end and that i should try different servers or different games to see if i still have the issues

#

can you send a few ips that i can trace route ?

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because my issue isnt just high ping

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its random ping spikes

gray bramble
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@near halo If your on the eu 10x This would be a server spike and has been solved

fossil igloo
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Have you tried a VPN that's just around the corner? Maybe another city?

hard fjord
#

How long does it take to get a response on an application for staff?

near halo
near halo
queen vault
#

Windscribe

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Pretty good free one ^

near halo
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gonna try it

near halo
#

it fixed my ping by alot

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i cant use this forever

queen vault
#

Haha, it’s pretty cheap per month. You get unlimited data if you do buy it

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I can’t remember the exact amount but it’s not too bad

near halo
fossil igloo
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I will take a look tonight

normal dome
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zeus x5 @fossil igloo

hard fjord
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How long does it take to get a response on an application for staff?

violet dagger
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It takes around 7 days to get a response

hard fjord
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Okay thanks

#

Will it be on discord or the form?

violet dagger
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Discord

sudden spire
#

can you unlink my account

slate sleet
sudden spire
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i didnt know you could my bad

dreamy jewel
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How do I unlink my discord

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If it's on another acc

scenic jungle
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@dreamy jewel Submit an unlink request on the website
rustoria.link

dreamy jewel
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I did

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Nothing happend

shut bloom
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You guys think this is legit?

abstract needle
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he kind of just knew where i was {

obsidian ermine
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@mellow tundra @balmy cypress @misty scroll @raven mist @violet dagger @spare widget if none of you are busy i would like to talk

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its important

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@echo venture

shut bloom
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no need to @

near halo
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Don't ping staff be patient @obsidian ermine

obsidian ermine
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well its anoying

near halo
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its also annoying to get pinged a million times

obsidian ermine
#

did u get pinged?

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sorry but i understand the people i pinged

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does not like it

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but it is anoying to get banned for 0 reasons

cedar monolith
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@obsidian ermine i already put in an appeal for please be patient

obsidian ermine
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yeah i know

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thats why i did not ping anyone else

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am i game banned

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or what just hpapend

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cant join a server

late nimbus
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Any server? Or just Rustoria?

obsidian ermine
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cant even join rustopia eu main

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or any server at all

near halo
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if you are game banned you can't play on any server and game bans can't be removed

late nimbus
#

What does it say?

obsidian ermine
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game banned

late nimbus
#

Then you are gamebanned.

obsidian ermine
#

happend after i got banned from rustoria

late nimbus
#

If you want to appeal that your going to have to email EAC

obsidian ermine
#

it does not say im game banned on my profile

late nimbus
#

Might be a temp gameban

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Does it say you have an account alert?

obsidian ermine
#

nope

scenic jungle
#

@obsidian ermine What does it say when you join a server?

obsidian ermine
#

happend after i got banned from rustoria

#

let me open it up again

late nimbus
#

And screenshot it if possible

obsidian ermine
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cant send a screen shot here

#

im sending it to you

late nimbus
#

There

scenic jungle
#

You are banned by the developers/anticheat

sudden spire
#

lol

#

imagine cheating

near halo
#

Could be a false

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If he doesn't have it on his profile

hard sigil
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yea bke cheat especially the one with the russian name

elder cave
#

how do i make a ticket

oak iron
#

,/ticket in game

elder cave
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i got banned for group limit

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i kicked him from clan and got rid of his bags

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and cleared auth

slate sleet
#

@elder cave join waiting for support

slow shell
earnest birch
slate sleet
#

@slow shell@earnest birch@elder cave | an <@&274971100184576010> will be with you guys shortly.

earnest birch
#

ok thanks

jade knot
#

can i get help

late nimbus
#

Whats up? @jade knot

jade knot
#

im still banned

late nimbus
#

Alright, give me one moment.

jade knot
#

ok thanks

late nimbus
#

Did any admin ever message you or ping you here? @jade knot

jade knot
#

no?

late nimbus
#

Alright give me a moment

jade knot
#

only when i asked fizine

#

last night

late nimbus
#

What did he tell you?

jade knot
late nimbus
#

What server were you banned on?

jade knot
#

rustoria 5x no bps us

late nimbus
#

When you connect is there a timer?

jade knot
#

no im pplay elsewhere banned

late nimbus
#

Alright then your probably not going to be unbanned when it wipes since it already did... Give me one second and Ill put in an appeal for you.

jade knot
#

oh

late nimbus
#

Can you post your Steam ID?

jade knot
#

76561198066687657

late nimbus
#

Alright, I've made an appeal for you and an administrator will be with you soon!

jade knot
#

ok thank you

obsidian ermine
#

so hows my thing going any admin checked in to it yet or whats up?

violet dagger
#

@obsidian ermine You're gamebanned

#

Please look at your steam profile and you will see the alert message

jade knot
#

i have another question please

spare widget
#

@jade knot Hopefully you've received an answer but if not, looks like you're permanently banned from Rustoria. You can message @balmy cypress if you have any questions and I'm sure he'll respond when he's available.

jade knot
#

?

#

HOW

#

thats crazy

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can i appeal for it?

spare widget
#

@jade knot Yep. You'd do that by messaging Luke.

jade knot
#

oh ok

obsidian ermine
#

sicario

#

i dont have an alert

#

its not a game ban

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my friend told me

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that the eac thingy can see if u are banned from a server

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because i got a ban on a server

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i could not join another server

late nimbus
#

Alright, well we cant assist you if it says your gamebanned.

obsidian ermine
#

i dont have it on my steam

#

it just says so when i join servers

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mainly cause i got banned on a server

#

the anti cheat thinsk im hacking

#

or something

spare widget
#

Looks like a temp ban

obsidian ermine
#

for how long

late nimbus
#

Like I said, we can't help you. If you were banned on our servers you wouldn't be banned on every server

spare widget
#

That has absolutely nothing to do with us

#

Usually they're for 72 hours

pastel prairie
#

so, me and 2 other friends got a base down last night. got a decent amount of loot. And they were not on this morning. so i left their team, and invited my other friend into out base. I didnt realize this was exceeding team limit cause it was only 2 of us

leaden prairieBOT
pastel prairie
#

76561198799769095

spare widget
#

I'm looking into it now- one second please

#

@pastel prairie Join Waiting for Support please

near halo
#

<@&274971100184576010> how do i go about transfering vip kits?

#

i wanna transfer my elite kit from my alt to my main:D

slate sleet
#

@near halo Contact @balmy cypress

rose ibex
#

Why tf are u all josh

#

Gayos

echo venture
rose ibex
#

Screw josh

echo venture
#

which one?

rose ibex
#

Smelly boy

#

The gif 1

#

And the Aden Josh hes a freak

misty scroll
#

Josh

mellow tundra
#

Josh

mellow tundra
#

its not yours

rose ibex
#

ik

#

freak

raven mist
narrow reef
#

hi

#

how can i autorize the discord

slate sleet
echo venture
glass jolt
#

76561198849054118

near halo
#

!ticket

mellow tundra
#

Hi Kuba

#

if you're reporting someone, use /ticket in game

rose ibex
#

/ticket in game tard

#

Fucking idiot ❤️

near halo
#

did anyone ever check my ticket its been months 😦

narrow reef
#

holy crap

mellow tundra
#

wdym? kuba

near halo
#

what a asshole 😦

narrow reef
#

the lizard himself has spoken @echo venture

near halo
#

aden a mod put an appeal in for me and i never got a message back from anyone

mellow tundra
#

ill have a look now

near halo
#

appreciate you

narrow reef
#

yo

scenic jungle
#

Hello

narrow reef
#

can anyone unlink my discord

scenic jungle
#

Did you submit an unlink req?

narrow reef
#

ye

#

did

#

cuz i left the discord and then rejoined it

#

and something is not working

scenic jungle
#

I have let the administrators know, they should see it shortly.

strong rain
#

how do I put in an appeal

scenic jungle
#

@strong rain Why were you banned?

strong rain
#

yeah i i dont remember even playing on the server

#

nor hacking

scenic jungle
#

Steam id?

strong rain
#

+dumbboi3000k_

leaden prairieBOT
strong rain
#

76561198971311455

scenic jungle
#

I have submitted a ban appeal for you

strong rain
#

thx I appreciate it

scenic jungle
#

No problem 😄

worldly jetty
#

There's teamers

#

On 10x

fallen tree
#

/ticket in game

near halo
#

@mellow tundra yo?

worldly jetty
#

I did

nova sky
#

hey, is there any way i can submit an appeal

worldly jetty
#

Dan dan

#

Look at my ticket

nova sky
#

or a ticket

leaden prairieBOT
worldly jetty
#

Yo dandan

nova sky
#

76561199014652400

worldly jetty
#

Yo admin

strong meadow
#

Admins will look into your ticket asap, please be patient.

elder cave
#

how do i report a cheater

granite mango
#

/ticket add in game

#

or press f7 and use report them with that

elder cave
#

mans triple dinked us perfect beam 161 meaters

granite mango
#

rip

#

did you check his account tho

#

might just have like 5k hours

slate sleet
granite mango
nova sky
#

lol 😐

prime reef
#

5x no bps eu bow hacker cant get loot cause hes using some sort of aimbot and admins can help me?

nova sky
#

do /ticket add

#

ingame

elder cave
#

@granite mango can i get to there profile with out them typing in chat

#

how do i send screenshots

worldly jetty
#

yo drag me

#

@whoevercandragme

prime reef
#

how do u reply to an ingame ticket

near halo
#

Is the youtube rustoria.link still working or not yet. My friend has tried months ago and is trying again.

#

"Sign in with Google temporarily disabled for this app
This app has not been verified yet by Google in order to use Google Sign In."

mellow tundra
#

waiting on youtube's end im afraid

near halo
#

He wants to know if he does nitro will it work and if he does can he get that extra point from youtube even if he doesn't auth thru the system?

#

someone is ban evading on the no bps 5x

swift quartz
#

Who do i talk to for cheat report

fallen tree
#

@swift quartz /ticket in game

#

@near halo /ticket it as well

worldly jetty
#

i boosted the server so can u pls look at my ticket

fallen tree
#

Admins look at it in order, sorry. They'll get to it when they can.

golden root
#

can someone just get rid of this guy thats aimbotting quick time?

#

I got a video of him

#

Straight up bow aimbotting

misty scroll
#

Hello, please use /ticket add ingame to report a cheater.

golden root
#

Already done

#

but I want him gone now

misty scroll
#

We will get to it asap!

golden root
#

heres the video

golden root
#

LOL

#

NICE

#

TICKET

#

not fucking cheating

#

ok

#

s k i l l btw

#

@misty scroll clearly adding a ticket didn't work what now

violet dagger
#

Making a ticket doesn't guarantee that the player will be getting banned

golden root
#

But they didn't even make an attempt to read what I put

#

Clearly

#

other wise they would of seen the part where I said I had video proof

violet dagger
#

How would you know that

#

I mean you have posted the video proof here.

unreal silo
#

@golden root I watched your video in here and assumed that was what you were referring too. The player is offline and I am not going to ban someone off a video that is slightly suspicious.

golden root
#

Lol

#

The guy is just a bow god

#

i guess

#

Must of bowed into the sky

misty scroll
golden root
#

and arrow comes back down and hit me

#

Schaadt

#

You ever been bowed in rust before?

misty scroll
#

I have yeah, why are you asking?

golden root
#

So you know that it takes longer than second to shoot the bow again right?

#

You also know that arrows cant travel through rocks also

#

right?

misty scroll
#

I understand your frustration, but we do not have the ability to turn back time and since the player has logged off we are a bit limited by that!

golden root
#

But you cant tell from the video the guy is cheating?

#

Right.

misty scroll
#

But again, my suggestion is that you make a report via F7 which goes directly to Facepunch as well.

golden root
#

Already done that

#

But the guy will come back to your server

#

and cheat again

#

and more than likely

#

you wont get him

near halo
#

Does Nitro work if someone links it to get a point?

#

Since YT doesn't just asking in advance for a friend.

misty scroll
#

Well, due to your report we are aware of this player. If you see them online ever again please let us know!

golden root
#

nah

misty scroll
golden root
#

im done

#

with admins that dont know how arrows wokr

#

work

#

Good bye

misty scroll
#

Have a nice day!

near halo
#

Can my friend get the full points if he links Nitro. He only needs Nitro+Youtube left but wants kit loyal.

#

I don't know if you can manually approve that on his account that's why

balmy cypress
#

If he links everything on Rustoria.link then he should get access to kit loyal I believe

near halo
#

He needs to link Youtube to get kit loyal

nova sky
#

can i submit an appeal

near halo
#

but since its down he can't

balmy cypress
#

Youtube is disabled, link everything other than youtube, /auth in chat and he should have access to loyal.

near halo
#

allright thank you i will let him know

arctic silo
#

Ok i need help

fallen tree
#

I may be able to help, what’s up?

arctic silo
#

I got banned on your 5x server for hacking and I dont even hack?

leaden prairieBOT
arctic silo
#

76561198413237481

#

Thats my ID

spare widget
#

@arctic silo Wait 5 minutes and you should be fine to connect

worldly void
#

hi i have a question about a trio server can i add a new teammate if one of my teammates isnt returning to the server?

spare widget
#

Yeah, you can kick out the player who won't be playing with you any longer and then invite someone else. The kicked player obviously just can't return for the remainder of the wipe

#

Just make sure to get rid of their bed/bag/body etc

worldly void
#

awesome thx for info

spare widget
#

No problem:) Always feel free to ask whatever and we'll try to give you the best answer possible

red marsh
#

hey talked to some one the other day me and my buddies got srunk and i bagged them in to play with me and i dint know there was a group limit is there any way i could get unbanned

#

some one sayed they made an appeal

spare widget
#

@red marsh Unbanned, wait 5 minutes and you should be fine

red marsh
#

thank you!

fallen tree
gritty karma
#

Having a problem with steam auth, I joined and it doesn't seem to connect to auth

spare widget
#

@gritty karma Maybe it will work now- messed with something that hopefully helps

#

Can you do /auth in-game in a minute?

gritty karma
#

Still nothing, just says Discord and Twitch

spare widget
#

Hmmm maybe wait a few more minutes- looks like something has changed on the backend. If it doesn't work at that point, we'll keep trying

#

Thanks for your patience though. I'm sure it'll be sorted out asap

torn sky
#

working? @gritty karma

dusky lichen
#

How where we banned for exceeding group limmit?

leaden prairieBOT
dusky lichen
#

76561199014910690

late nimbus
#

Alright, I've made an appeal for you and an administrator will be with you as soon as possible!

dusky lichen
#

thanks

spare widget
#

@dusky lichen Can you join Waiting for Support please?

warm flare
#

Why is there a Mod DM Advertising?

buoyant dawn
#

need help with something , any admin on ?

spare widget
#

@buoyant dawn What's up?

buoyant dawn
#

can we talk in chat real quick ?

spare widget
#

Yes

buoyant dawn
#

im in waiting for support chat

summer crater
#

Hey im with mighty hes afk rn he can join in a few or i can take over for him

echo venture
spare widget
#

@summer crater Join Waiting for Support please

summer crater
#

Thanks ZenZen

violet dagger
#

If you’re Zen @summer crater then who is @spare widget

grand ridge
#

Can any mod help. I've never played on this server and i think i got banned because i forgot to turn off my vpn

late nimbus
#

That could very well be why!

leaden prairieBOT
grand ridge
#

SteamID is 76561199010519861

warm flare
#

@echo venture Why was he doing it?

late nimbus
#

@grand ridge I've made an appeal for you and an administrator will be with you soon!

grand ridge
#

thanks @late nimbus

late nimbus
#

❤️

echo venture
mellow tundra
#

@grand ridge relog in 5min

grand ridge
#

thank you

subtle mortar
#

/ticket

late nimbus
#

/ticket is an in-game command! @subtle mortar

subtle mortar
#

how do i make a ticket

#

on rust

#

*in discord

#

i need to talk to someone

#

asap

late nimbus
#

You can join waiting for support if you'd like. But /ticket is an in-game command you do on our servers.

spare widget
#

@subtle mortar I believe you'll need to speak to @violet dagger about that. Feel free to send him a DM and I'm sure he'll respond when he's available

subtle mortar
#

ok thank you

near kindle
#

any admins online? I have a friend got banned by hacking yesterday ,and that is his second connection to rustoria.co , he never hacked .... could u plz unban him ?

spare widget
#

@near kindle Can your friend come in here and post their Steam ID please?

subtle mortar
#

I also need help and hvent gotten a response for 30 minutes now

naive marlin
#

can i get an admins or mods help?

near kindle
#

@spare widget hi zenzen he did not have a discord

spare widget
#

@near kindle Your friend should be fine to connect in 5 minutes

near kindle
#

thank u !!

buoyant dawn
#

any admin ?

spare widget
#

What's up, Borat?

normal dome
#

Let’s have sexy time

gray bramble
subtle mortar
#

I need help i got banned for ban evasion

#

i dont have a vpn or anything

torpid saffron
#

Steam id?

subtle mortar
#

i hvent gotten a response for 1 hr and 30 minutes now

late nimbus
#

@subtle mortar You need to dm @violet dagger about your ban as Zen Zen said. He is the only one who can unban you.

subtle mortar
#

yes but his dms are closed

#

i need him added

#

to dm him

#

i sent him a request

#

no response for 1 hr and 30 minutes

#

:('

torpid saffron
#

Please be patient and wait for a response.

subtle mortar
#

ok

upbeat wing
#

I need help my name is numbers even though my steam name is something else, it is a pain to try and tp to me

late nimbus
#

What is your steam name? @upbeat wing

upbeat wing
#

cazey.exe @late nimbus

mellow tundra
#

the "." in your name would be why

upbeat wing
#

oohhhhh uhh ok

#

now i just dont have name

#

give me a min Ill get rid of it

shut bridge
#

@upbeat wing maybe cazey-exe

#

or cazey_exe

upbeat wing
#

I got rid of the period all together but now my name is just gone lol

#

even after I logged

shut bridge
#

relog

#

no, like restart rust

upbeat wing
#

aight I gotchu

mellow tundra
#

yeah rust weird

#

if u change name or PFP it doesnt always work until full restart

shut bridge
winged haven
#

admin

#

admim

gray bramble
#

?

shut bridge
#

Can you send a vid

winged haven
#

i will try

shut bridge
#
  • server name and location?
winged haven
#

k18 under left

#

in a cave

shut bridge
#

And can you send a vid?

winged haven
#

ok i will try

#

o wait i think i can get out

shut bridge
#

Let me know if you're still stuck then!

#

@winged haven are you building blocked?

winged haven
#

yes

shut bridge
#

Try /home

winged haven
#

i dont have a home

upbeat wing
#

it worked thank you sexies

shut bridge
#

You're welcome!

shut bridge
winged haven
#

yes ak and stuf

shut bridge
#

Im not sure what you mean then, can you send a video.

winged haven
#

i thibk i got out

#

yeeeeeeeeeeeeeeeesssssssss i got out yeeeeeeeessssssss

shut bridge
#

Alright! enjoy the server :)

winged haven
#

thanks enjoy your day

umbral frost
#

5x no bps down??

strong meadow
#

Alerting developers now

umbral frost
#

i was in the middle of araid bro fr

strong meadow
#

I was in the middle of getting grubbed on, hopefully will be up soon.

umbral frost
#

crashes all the time in these situations

buoyant dawn
#

wassup with the server ^

umbral frost
#

i had stuff on the ground transporting to my friend

buoyant dawn
#

if this doesnt roll back for 5min im dead meat lol , was flying

eager inlet
#

shit a raid? damn thats gonna be rolled back

umbral frost
#

better be rolled back lol

strong meadow
#

Not sure if there will be a rollback or not yet. Depends on reason for crash and ect.

eager inlet
#

fucking hell i remember when I lost 3 ak sets

umbral frost
#

you took my advantage away and c4 was on the ground for friend

#

damn i hate wen server does this. happens way too often

eager inlet
#

ik

strong meadow
#

It's a normal thing for Rust servers.

gaunt token
#

LOL ok

eager inlet
#

i dont think normal servers do that

strong meadow
#

Rust is built on Unity, unity crashes a lot. There's many other variables too and it's not always servers fault.

eager inlet
#

damn i thought rust was coded in rust 😄

umbral frost
#

i am loaded into to other servers. its the servers fault

gaunt token
#

sureeee blame it on the engine

eager inlet
#

🤣

strong meadow
#

Not sure if it was server or Unity but it's normal.

umbral frost
#

i ran servers here and on gmod and with 200 people steady first 3 days it was rare 2 have 2 chrasehs the whole week

near halo
#

Rust is made in paint

gleaming cobalt
#

the trio server isnt showing for me

#

all fixed nvm

fallen tree
remote rose
#

is this where i type for help

echo venture
#

What's up @remote rose

remote rose
#

so a while back i was banned for playing with a cheater/scriptor. i was never friends with him on steam. i also stopped playing with him that day.

mellow tundra
#

please give us your steam ID so I can look into the situation

remote rose
#

ijust met him on the beach and teamed so i had no idea of his cheats

#

ok

#

never mind thanks for your time

mellow tundra
#

ok

patent sand
#

i was banned on your sever a year ago and i want to talk to an admin about the situation and see if we can come to an agreement for getting unbanned

leaden prairieBOT
wary osprey
#

/ticket

slate sleet
#

Can you post your steamid?

#

You can get it from there

late nimbus
#

The ID of your steam

#

What do you mean why?

#

Yeah, its how we can help you.

#

@near halo When you try to connect to the server what does it say?

#

And yep, take your time!

#

It says "dont have permission"?

#

when you try to connect to the server??

#

Can you screenshot it?

viral dune
#

Any admins got a clip of people teaming

#

on trio

late nimbus
#

/ticket in-game!

viral dune
#

ticket submitted

late nimbus
#

Then just be patient and an admin will check it out as soon as possible 🙂

viral dune
#

well i have clipped evidence that will help the case

late nimbus
#

Can you upload that to a streamable and put that into the ticket?

viral dune
#

How do i post it to ticket just copy paste in?

late nimbus
#

Yep! Just copy the link and paste it in the ticket.

viral dune
#

Did it

near halo
#

/ticket in-game!

#

/ticket in-game

#

oh

#

whoops

subtle mortar
#

i need help

#

i been banned for ban evasion

#

i play on this server alot

#

its important to me

#

plese if anyone can respond that would be great

mellow tundra
#

@subtle mortar you need to wait for @violet dagger

subtle mortar
#

i been waiting since 6

#

and i want to play really bad

#

im desparate

#

but i will wait

#

thank you

near halo
#

i need help

torpid saffron
#

What can i help you with @near halo ?

torpid saffron
#

Whats up @near halo ?

near halo
#

join call

worldly jetty
#

i am boosting the server but i dont have the booster kit in game

spare widget
#

@worldly jetty Looking into it

worldly jetty
#

Alr

worldly jetty
#

@spare widget did you forget

spare widget
#

@worldly jetty Did not forget. Tried to do everything I could and hopefully it fixes itself but I've brought it up to the devs and it's a known issue. I can't really give an ETA for it unfortunately 😦 Will check back on it tomorrow if it's not fixed yet

worldly jetty
#

Ok thx

spare widget
#

No problem. I guess it'll be sorted out at the latest tomorrow. Just passed on another message about it now with details for ya 🙂 Thank you for your patience, man

worldly jetty
#

Thank you for helping me

worldly void
#

there is a team that teamed up on rustoria 5x solo duo trio

#

us

#

admin please help

oak iron
#

To correctly report a player, do /ticket add in game 🙂

near halo
#

my kit steam is no longer working and i double checked that it was still linked

strong meadow
#

do /auth in game @near halo

near halo
#

yes but i went to the website and my steam is linked and it is still saying that it isnt

#

oh wait nvm thank you i appreciate it

worldly void
#

kids ander 18 are allowed to work for rustoria?

strong meadow
#

Not sure what the issue with that is?

worldly void
#

it should be a responsible adult

#

not a child who didnt even finish school yet

near halo
#

hey fizine where did you get that profile pic done i like that alot

strong meadow
#

I believe everyone is responsible.

#

@near halo @misty scroll Is the amazing guy that did it.

near halo
#

thank you

#

i would like to be added to the dedicated player role

fallen tree
#

We heartoria Schaadt

#

@near halo Do you have 2k hours on one server?

near halo
#

i have 1.4k

torpid saffron
#

on a single rustoria server?

near halo
#

yes

fallen tree
#

Must have 2k in just ONE server.

strong meadow
#

@worldly void Everyone can bee responsible no matter the age.

near halo
#

fuck

#

i have it on zeus but now its deads

fallen tree
near halo
#

i thought it was on all of rustoria

#

not just 1 server

#

fuck me

fallen tree
#

Yeah, has to be one

twin berry
#

I boosted the server but I can't seem to get my kit?

#

It's been like a day or so now.

leaden prairieBOT
#

Hey, @twin berry

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

twin berry
#

Tried dm'ing luke but he seems very busy.

strong meadow
#

You need to make sure your discord and steam are linked.

twin berry
#

they both are

#

I can access everything aside from youtube kits.

strong meadow
#

Seems as you aren't verified on your discord.

twin berry
#

it is though

#

here

strong meadow
#

Are you sure you have the right discord linked?

twin berry
#

yes.

#

I asked danny for assistance and I was told to dm luke

#

if I need further help.

strong meadow
#

Have you done /auth in game?

twin berry
#

and it's been a while and still do need the help.

#

Yes sir.

#

I've tried many times

fallen tree
#

Yeah, we can't do much right now. You'll just have to wait for Luke to respond.

strong meadow
#

Your best bet would be to go ahead and send @balmy cypress another message.

near halo
#

if i become a dedicated player do i get a special kit or anything on that server?

fallen tree
#

No

near halo
#

wow

fallen tree
#

Sorry for the inconvenience!

twin berry
#

It's all good thanks for trying to help.

fallen tree
tidal scroll
#

yo i think i found someone with wall hacks

fallen tree
#

Hey @tidal scroll, best bet is to /ticket it in game.

tidal scroll
#

okay

digital obsidian
#

76561198976457253 i gotta get unbanned i got banned fa cheatin n i wasn even cheatin

fallen tree
#

@digital obsidian I have put an appeal for your ban. An <@&274971100184576010> will be with you as soon as they can!

near halo
#

i am still getting my timing out issue and its bugging me

#

i need help

tidal scroll
#

when do i get a reply from my ticket

late nimbus
#

If you get a reply it will be in-game

near halo
#

@echo venture is there anything i can do ? i tested other games and they all work fine its just the problem is in rust

#

in other rust servers it doesnt time me out but i get huge ping spikes

#

in rustoria they time me out

#

it appears that the problem is only in rust

oak iron
#

Did that VPN not work? @near halo

near halo
#

it does work but its limited

#

2 gb

#

2 gb is enough for like 10 mins

oak iron
#

Most likely something with your ISP then.

near halo
#

i talked to them

oak iron
#

imo

#

Yeah I saw you said nothing was up with them the other day but I just feel like that's not true

near halo
#

i mean other games work fine

#

i think its just that i am having trouble connecting with uk servers ?

oak iron
#

Is it fine on the US servers?

near halo
#

didnt try

#

ill try tho

oak iron
#

Yeah do that, also you could try opening your ports for rust but not sure if that'd help.

near halo
#

how do i do that

oak iron
#

Look up a port forwarding guide on youtube, then just find the ports for rust

#

I remember I had connection issues in cod a while back and doing that for cod fixed it.

near halo
#

tf is this

fossil igloo
#

Don't worry about that

#

That's not the issue

near halo
#

i am just looking for any answer the game is uplayable

fossil igloo
#

The issue is the routing between your ISP and our network provider. Can you PM me a tracert to 10x.rustoria.uk next time it spikes please and I can try bug our provider again, otherwise the only thing that will help is a VPN such as NordVPN or ExpressVPN

oak iron
#

yeah hoppel def knows more on the subject than I do so

#

¯_(ツ)_/¯

near halo
#

i just timed out again

#

i dont see the spike hoppel

#

it just times me out

oak iron
#

are you going through the free 2gb too fast?

near halo
#

not using it riven

fossil igloo
#

Okay after it times you out you can run one.

near halo
#

running one rn

#

ur dms are blocked

fossil igloo
#

Accepted your friend request :)

near halo
late nimbus
#

Can happen if your network and server processes all rust packets at once, shouldn’t happen more then once or twice though

true summit
#

support

willow tendon
#

@true summit Whats up?

rose turret
#

How to claim my rewards?

willow tendon
rose turret
#

I already singned up and linked the accounts, how do i get these rewards? @willow tendon

willow tendon
#

Do /kit in game and then write the kit that you want. It will come up with the choices of kits in the chat.

violet dagger
#

@subtle mortar Feel free to send me your main account.

rose turret
#

thanks @willow tendon

coral stream
#

I m in discord but I cant get a kit

near halo
#

May I be unbanned now

#

76561199014475932

willow tendon
#

@near halo What was the ban reason?

coral stream
#

/auth

leaden prairieBOT
#

Hey, /auth is not a Discord command. Go INGAME and type /auth.

For more information regarding verification and rewards type ?rewards in this channel.

willow tendon
misty scroll
#

@digital obsidian Please contact @mellow tundra about your ban.

opal sphinx
#

Hi there, should I contact aden about my ban as well

misty scroll
#

What's your SteamID?

misty scroll
violet dagger
#

@near halo

#

Has not even been 10 days yet

torpid saffron
#

Dont do it.

opal sphinx
#

STAD.9527

#

@misty scroll

gray bramble
#

Whats this?

near halo
#

perm

misty scroll
near halo
#

but no crashes

#

El chapo

#

U don't know

#

dont know what

obtuse linden
#

im in all social medias and in discord/steam group, yet it either says link for rewards or that i havent linked my steam yet, what do i do?

near halo
#

.

#

@dusky hedge

#

my discord is not being verified in server

#

😦

glossy notch
#

Free my boy Seany0044 he ain’t do nuffin

willow tendon
#

@glossy notch Keep this channel for #support only!

vapid mirage
#

Trying to figure out why Ive been banned for "Racism" I have not said anything in chat, or verbally. Ive played here for years and all of a sudden I was not able to log on

willow tendon
vapid mirage
#

The big blue button does not seem to be working

near halo
#

@glossy notch thank u my guy

obtuse linden
#

@willow tendon yes that is the link i used to link all of my things, but in game it wont register

willow tendon
#

@obtuse linden You havent got the verified role, did you use the correct discord?

#

@vapid mirage What do you mean, it works for me

vapid mirage
#

Give me a moment Idk what the issue is

#

I just PM'd you my Steam Profile, does that help at all

hollow sorrel
#

i joined and got banned for hacking

#

i tried joining the official us server

willow tendon
#

@vapid mirage Thats fine, ill sort it out now.

obtuse linden
#

@willow tendon yes, i used this discord account

hollow sorrel
#

76561197993335482

willow tendon
#

@hollow sorrel @vapid mirage I've made appeals for both of you, an <@&274971100184576010> will be with you shortly.

hollow sorrel
#

okay, thank you so much

#

do i go into waiting for support

vapid mirage
#

Will sit in support channel

willow tendon
#

They should ping you in here.

vapid mirage
#

Thank you

hollow sorrel
#

okay, ty man

willow tendon
vestal frigate
#

do you know how do i sort it?

willow tendon
#

I'm not to sure, someone else may be able to sort it out for you.

#

Ive tagged admins to have a look.

violet dagger
#

@vapid mirage Unbanned

vapid mirage
#

Um ok, thank you Sicario

#

❤️

vapid mirage
#

Negative sir

hollow sorrel
#

what are those

violet dagger
#

Your alts

hollow sorrel
#

i dont have any other accounts

#

i just got my computer 3 months ago

violet dagger
#

Hmmm thats odd

#

Cause the account you're trying to connect with is 8 months old account

hollow sorrel
#

ill send you pic of what i was playing on before

#

its a laptop

#

with 25 fps in rust

#

this i smy first ever "real" pc

violet dagger
#

To save yourself some time, don't. Your ban will remain.

hollow sorrel
#

i didnt do anything...

#

is there anyway to appeal, i have no clue who those account belong to

formal gazelle
#

Bitchslayer trust me ive had this b4 admins dont listen just go play something else trust me

hollow sorrel
#

i can send you order receipt for my pc and everything

formal gazelle
#

if they have "proof" u wont get unbanned

hollow sorrel
#

i dont have any other games

formal gazelle
#

different server i ment

hollow sorrel
#

i just am trying to play official

#

cuz my friends want to play here

willow tendon
#

@formal gazelle Leave this for #support only!

hollow sorrel
#

is there anyway i can appeal to a higher up or is administrator highest position

#

i havent done anything and just want to play with my friends

#

?

violet dagger
#

Your ban will remain permanent, feel free to contact @echo venture if you want to talk to a higher up.

hollow sorrel
#

in dms

#

or in here

violet dagger
#

I mean that's your choice. As far as i know his dms are closed.

hollow sorrel
#

do i @ him?

#

he has dnd on

violet dagger
#

I've just tagged him, he will see it once he is available.

hollow sorrel
#

okay, ty

near halo
#

@violet dagger if I get banned on one alt for playing with a cheater mutiple times

#

Is there a chance I can be unbanned on this server

violet dagger
#

Depends on the admin banning you

near halo
#

Gamebanned

#

I can proof I'm not cheating

woeful onyx
#

how do i turn automatic doors back on?
/ad doesnt work
/ad on doesnt work
/ad #-## doesnt work either

limpid cape
#

how can i open a ticket?

worldly jetty
#

f7 in game

limpid cape
#

/ticket add

slate sleet
woeful onyx
#

also is there a way to turn it off for specific doors?

slate sleet
#

no sir,
The way to turn it off is /ad
and they way to turn it back on is /ad (5-30) - time increments

woeful onyx
#

got it

#

thanks again

vapid aspen
#

Is there anyway i can do a ban appeal?

sacred bolt
#

Hello,how can i verified my acc on server?

scenic jungle
#

@vapid aspen Hello, what is the reason you were banned

leaden prairieBOT
#

Hey, @sacred bolt

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

vapid aspen
#

Playing with a hacker

scenic jungle
#

I have put in a ban appeal for you, an administrator should assist you shortly

vapid aspen
#

ok thanks

wind marlin
shell laurel
#

im not verified even tho im in the discord?

willow tendon
shell laurel
#

yes but

#

i did join thats all it told me

willow tendon
#

@wind marlin /ticket in game.