support

[light jackal]

i did just get the game

on a new acount

[naive kindle]

Busted

[light jackal]

atlas admin said im gonna need a new acount if its a false ban because most likley they wont take away game ban

[raven mist]

I can already tell its not a false ban

you used some really shitty cheats, ngl

[light jackal]

shenzyy

i never cheated ong

i can tell you what happend

[austere quest]

[raven mist]

I already know

you suck at cheating

[light jackal]

i used a NFA acouhnt

and i got banned 5 mins after logging back into my main

[lavish sierra]

how can we be admin on a toria server and work ?

[light jackal]

like i laoded up rust with a NFA open and 5 mins later i got banned

i never used cheats

i think i dowloaded scripts like 2 yars ago maybe

for a day

[raven mist]

[light jackal]

shenzyyy is it even possible to apeal eac ban

cause they never reply

[near osprey]

Brother, I didn't use cheats either, but I was banned for using cheats and accused of not having a main account)

[raven mist]

You cheated, i do know you did

[light jackal]

shenzyyy if i were too cheat

i would use a alt acount

NOT MY 19 THOUSAND HOUR FULL NEON BOX RUST ACOUNT

THAT I PLAY ON 16 HOURS A DAY FOR THE LAST 6 YEARS

[tidal badger]

i think as players we have the r8 to know the reason for getting banned with little more details.. i mean we farmed the whole wipe and we were going to a raid.. it takes only 2 mins for explaining the situation whether if its real or misunderstanding.. you know.... we dont need a solution r8 now just some information.. @raven mist @median crown @austere quest ...if some stupid guy cheats in the ui its not everyones fault.. a cheater will never say he is cheating..

[light jackal]

dont you think

[median crown]

the reason for your ban should be in the disconnect message when you try to join the server

[light jackal]

shenzy answer

[raven mist]

Nope i dont think

[raven mist]

Woof

[light jackal]

bro

stop rage baiting

[tidal badger]

it says playing with cheater.. it doesnt mention the cheater.. doesnt mention anything whatsoever..

[noble rampart]

<@&274971100184576010> can you please fix server lag on toria eu long

[raven mist]

Will forward thank youu

[raven mist]

!steamid

[glass olive]

Hey, @tidal badger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tidal badger]

76561198377869889

[jagged stump]

We can give everyone a camera to play with in the house, and we can also give them the IP address. If they really don’t understand, most people on our team know the server. We don’t just kill anyone we want; we just follow. If someone is nearby, what should we do?"

[lavish sierra]

do u have a wife ?

[jagged stump]

banned my team

[raven mist]

[jagged stump]

@raven mist mr we need to talk

[raven mist]

Your teammate "hellodark" was gamebanned

i assume s2 was also with you

[jagged stump]

check my team history

[raven mist]

so theres the answer

[raven mist]

?

[jagged stump]

everysingle rustory sea main game history

[raven mist]

What do i need to do with that info

[tidal badger]

we never had a person named hello dark in the UI

[shy remnant]

UI doesn't mean it's not ur team mate

[tidal badger]

can you share the steam ID please

[raven mist]

But he surely was in your team, so someone invited them

[raven mist]

https://steamcommunity.com/id/Cataclysmzipp/

[jagged stump]

we dont know him wtf

[near osprey]

Please tell me why my appeal is being reviewed for two days.)

[shy remnant]

Well he didn't get associated with you by magic

[median crown]

the standard response time for an appeal is 1-3 business days

[tidal badger]

@raven mist we dont even know this guy

@raven mist did he have any other name?

[shy remnant]

You do not need to spam ping

[raven mist]

Ask s2 , surely he knows him

[shy remnant]

Their name was "hellodark", that's it

[jagged stump]

admin i have ideya

check my base

[shy remnant]

I do have an idea as well

!appeal @jagged stump

[glass olive]

Hey, @jagged stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Brother, you got them added in your friendlist

stop the bullshit

[near osprey]

One more question, the admin accuses me of the fact that my account from which I write the operation is not the main one, although it is really the MAIN one and I have never had accounts with RUST, how to be in this situation, because I was directly told, if you do not throw your second account, then we can reject your application?)

[shy remnant]

We do not need to

[tidal badger]

did the user named hello dark apear in game today?

[shy remnant]

Ask them

[tidal badger]

u are the admins

[shy remnant]

You are his friends

Or friends of friends

[raven mist]

Ask S2

[tidal badger]

we lived beside them so they added us in their team UI

[raven mist]

If he thinks he wants to be smart

think again

[shy remnant]

.

5 minutes apart and the version already changed

[raven mist]

Not going to keep replying, stop your bullshit

theyr literally in your friendlist

[red pier]

WHY EU LONG SO LAGG

6th day of wipe

[shy remnant]

It's been forwarded to the devs

[tidal badger]

as i said u guys know better as u guys have logs u guys are doing a great job here but the guys who didnt hack or cheat what about them..

[shy remnant]

https://rustoria.co/rules/vanilla

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted."

[tidal badger]

admins did any one of the team use the hacker to gain unfair advantage in game.. if so who

[shy remnant]

Should be better

[tidal badger]

bcz i dont think being in the friendlist is a viable reason to ruin gameplay for so many players

[shy remnant]

The debate is already over mate, appeal your ban and if it's been denied then wait it out

And next time don't invite everyone in your base

[raven mist]

Its not the only reason

they cheated

you played with them

the end

[tidal badger]

they cheated this wipe ??

[shy remnant]

Come on

[raven mist]

No way you're being serious

[tidal badger]

come on man i can ask questions

did they cheat this wipe or before

[raven mist]

This wipe

[tidal badger]

oh

[raven mist]

s2 will know all about it

[wispy merlin]

can any admin tell me what rewards do?

[hollow cosmos]

you can claim kits for the modded servers

[slow ginkgo]

admin online?

[wispy merlin]

cool what about for vanilla does it do anything

cuz i pre much only play main sever and mondays

[knotty slate]

Can I genuinely get some help please.. been waiting a few days now after being asked to reach out via discord to discuss my ban because I don’t fucking cheat im so confused😂

[shy remnant]

Told you to DM@west osprey

[knotty slate]

I have

[shy remnant]

Then wait

[knotty slate]

Fuck sake😂 just wanna play man

[naive kindle]

Things moved on pretty fast from this message lol

[desert mica]

https://steamcommunity.com/profiles/76561198754894727
читер, есть вх, всё видит репорт @west mica

[shy remnant]

!reportRU

[glass olive]

Привет, @desert mica

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[feral reef]

Where do I see the maps for US main and mondays?

[stiff matrix]

Any admins online to review a ban appeal?

[brave oasis]

Can someone also look at my appeal please

[steady mason]

could someone view my appeal as well please

[hollow cosmos]

Appeals take 1-3 business days @steady mason @brave oasis @stiff matrix

[hollow cosmos]

maps can be found here https://rustoria.co/maps

[young sable]

we are in a particular situation im teammates with buffy strong and law and we got association banned but its a misunderstanding if yall could help us out

[hollow cosmos]

You will need to make an appeal like everyone else that gets banned.

[steady mason]

ignore my teammate hes bricked

[brave oasis]

what he said

[eager depot]

is a muted the same as a ban appeal?

[sage nest]

try the appeal website, but im pretty sure itll just say no ban found on the account

[fading forum]

@sage nest

please help game is saying steam auth failed onus long for me but not on any other serve

[sage nest]

restart rust and steam

[fading forum]

done that already

[hollow cosmos]

You appeal mutes the same as bans: https://rustoria.co/support/appeal

[sage nest]

restart pc

[fading forum]

and validated

done that too

[sage nest]

thats good to know

[sage nest]

try a vpn maybe ?

[fading forum]

okay will try that

[sage nest]

of it fails you could make a #network-support ticket

[fading forum]

okay thanks big dawg

@sage nest still not working

@sage nest can u check if im still in the server and kick me

my names Logan on us long prem

nvm ITS WORKINGGG

thanks @sage nest kissy kissy dont tell my girlfriend

[river heath]

I tried to say someone's name in chat and didn't realize it was a slur, how can I appeal my mute?

[sage nest]

I cant do that since im not an admin but im glad it works

[sage nest]

!appeal you appeal it like you would a ban

[glass olive]

Hey, @river heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river heath]

Thank you!

[slate jetty]

how do I appeal my ban?

[proud arrow]

hello?? Why is my team getting banned. I got a cerb ban (temporary ban) and you guys are banning my teamates for nothing.

I would like for them to be unbanned.

[clever ivy]

I dont konw what proof u need for my ticket THEY CHEATERS ARE SLEEPING INSIDE THE BASE THAT THE ALLIES ARE DEFENDING FROM HOW is that not proof

[sage nest]

!appeal

[glass olive]

Hey, @slate jetty

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

They will have to make an appeal, see above message

[sage nest]

Tickets are reviewed in the order theyre received, it will be processed in due time

[clever ivy]

My ticket was closed and reviewed

I got the cheaters banned then all their allies ran to their base already authorised on turrets had codes and where defending from the base where all the cheaters are banned

This is the second time we have had to online cheaters

and we won so it doesnt even matter now

[eager depot]

how long does it usually take for them to review a mute appeal on the website?

[orchid mauve]

please help Ticket #ee21bf

[sage nest]

Tickets are reviewed in the order theyre received, it will be processed in due time

[sage nest]

1-3 business days

[eager depot]

well ill be unmuted by then so thats neat

[austere quest]

You're already unmuted

It can take up to 1-3 days for appeals. It's not always 3 days, but we just ask for some patience 😭

[cursive hazel]

I'd like to report a cheater

Actively walling, possibly aimbot right now on Rustoria US Medium Premium

Haven't said anything in game

@austere quest How do i report a cheater

[median crown]

!report submit a ticket on the support website but please do not call them out in chat here or in game

[glass olive]

Hey, @cursive hazel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid mauve]

help Ticket #83ef2a he is back online. I reported him earlier and support replied just create another ticket when he is online.

[median crown]

they are checked in the order they come in, an admin will take a look as soon as they are able to

[upper finch]

I need to drop report a cheter
Rustoria.co - US Large Premium

[opal falcon]

Please help, check Appeal #7a23eb

[sage nest]

#support message

[deep obsidian]

<@&874995535881326632> cheater ruining us mondays 76561199000924237

[cobalt jackal]

If you want to report a player, please do it here: https://rustoria.co/support/report

[molten stream]

I submitted the ticket request several days ago.

[glass olive]

Hey, @empty mountain

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!report please dont call them out in chat, make a ticket on the support website

[glass olive]

Hey, @empty mountain

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable shore]

Hey, I’ve got an issue with rubber banding across all rust servers. I’ve checked my internet and there doesn’t seem to be any issues there. What else could cause this?

[fresh whale]

can i make a report

[solid vapor]

why me Cheating

[fresh whale]

dude cheaters been killing me for so long i have clip of him admitting to cheating how i make a report

deep snow cheaters on rustoria long

600 hours in the last 2 weeks lmao

[surreal raptor]

Hey so we did a village and some dude turned on hacks and raged. Some of us even had key locks not code locks but my appeal was denied. I have 4k hours and this is the first time this happened. Is there any recourse or options? It seems kind of nuts to ban forever. How can i stop anyone from getting pissed and doing this on a whim? Im not big brother so i cant monitor his PC and he was new to the group. I didnt get loot from him and lived alone in my base. I was even gone for the weekend so i didnt have time to observe his behavior as much. Not sure what i should have done as none of this has happened to me before. Do i have any options here?

[fresh whale]

play a different game xD

[cobalt jackal]

If you want to report a player, please do it here: https://rustoria.co/support/report

[surreal raptor]

Try a diff game i guess

[cobalt jackal]

If your appeal has been denied, it is the final outcome.

[surreal raptor]

Damn thats life i guess. It just seems illogical. 4k hours no issues and some new dude does whatever he does and the response is that.

[sage nest]

You could try a vouching system for newcomers

[trail pilot]

zz

[surreal raptor]

Appreciate that. But in this instance this friend of a friend had never done anything like this and was vouched for. When i was gone he took a fat L or something i guess and started hacking. I came back saw he was differnt let others know when i got on in the morning. We werent sure because he still lost and did dumb shit. Then we got banned before we confirmed. Some us F7 him prior but they upheld the ban even then.

People are human and to expect us to know how to act or react to something like this is absurd. Given none of us had ever had this issue and would never do something like that. I asked for what type of info they want with appeals and didnt get any info besides just put everything. Then it got denied. Its ok life is unfair i just thought more thinking was used in this process. Good luck peeps.

@sage nest

[sage nest]

We run villages as well so i know how this feels and had something simillar happen before, unfortunatelly rustoria issues bans for playing with cheaters knowingly or not

[surreal raptor]

Yeah i get it. And they deal with nonsense all day so it’s understandable just sucks.

Enjoyed the server for years. Its just infuriating that the piece of shit that did this, blocked us all, left discord, and is more than likely on the sever again anyway with his bullshit whatever it is that he uses to cheat.

The cherry on top. He was a terrible teammate. We 100 woulda kicked him after even if he wasnt cheating. Sooo lazy and dumb.

[sharp orchid]

76561198723440027 (cheter aim wh) eu east long ban pzl

[tidal pumice]

I need to wait that someone respond me on the website or can someone help me on discord for being unban ( still dont know why I was ban )

[glass gulch]

for payment support can any admin look or is it a specific team

[cinder linden]

im using starlink and im getting kicked from the server anyone know what i need to do?
Edit
Forward
More
[6:49 PM]Thursday, 14 May 2026 6:49 PM
my user names vegan abuser

getting kicked from server its saying starlink blocked

[torn tree]

轩逸 76561198812985486 cheater player rustoria eu monday , vac ban

[spiral owl]

Where can I check if I have VIP status on Rustoria EU Main?

[coral yew]

Is us medium wiping tomorrow or in a week

[chilly siren]

https://rustoria.co/support/

[subtle matrix]

US Medium

All US servers restart daily at: <t:1778767200:t> (<t:1778767200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1780596000:F>

🇺🇸 US Medium
IP: connect medium.rustoria.us
Next Wipe: <t:1779390000:F> (<t:1779390000:R>)
Wipe Schedule: Thu @ 3PM EDT Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[chilly siren]

#network-support

[chilly siren]

Luke is often the one looking onto it

Admins handle appeals and rulebreaks

[cinder linden]

thkans

[chilly siren]

Appeals are only handled on the website, none are done on discord

[stable shore]

Hey, Im having rubberband issues across all rust servers. I've checked and the issue doesn't seem to be on the internet side, and it started happening recently. Can this be an issue with rust?

[chilly siren]

it could be, but most of the time rubberband issues comes from client side

[spiral owl]

Where can I check if I have VIP status on Rustoria EU Main?

[chilly siren]

The rustoria Auth bot should give you the answer

each time you buy a package, you receive a dm by the bot, and it notify aswell when your package end

https://donate.rustoria.co/account.php nor you can check on the website in the section purchases

[safe trout]

teammate of a cheater will be vanned ?

[modest tartan]

My Appeal has been reopened for 2 days but no answer yet. Wipe is today and i get unbanned tomorrow…

[sage nest]

That is usually correct yes

[sage nest]

Appeals can take 1-3 business days and sometimes it can be longer

[sage nest]

!report dont post their id here it just helps the cheaters

[glass olive]

Hey, @sharp orchid

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

Youll get a dm from the bot when the appeal is answered. Appeals take 1-3 business days

Also your ban reason will be stated when you try to connect to the server

[sudden sparrow]

Hello i try to appeal for a Ban Evasion 2/3 years ago but i got refuse i want to retry again but on the website i can't, am i ban permanently or i can open a ticket for appeal ?

[sage nest]

You normally only get once chance at appeals unfortunately

[sudden sparrow]

damn thats rough

[sage nest]

That is the harsh reality of a permanent ban

[modest tartan]

Funny mate. Appeal sent in 5 Days ago. Then the appeal got suspended and reopened but i havent gotten any answer. I got flagged because my teammate got banned and hes already unbanned 💀

Makes 0 sense

[sage nest]

If you say so

[modest tartan]

Make it make sense?

[rustic marten]

Dear Game Administrator, hello.

When I just entered your server to play the game, I was prompted that I was banned for playing with cheaters, which shocked me very much.

I love the game Rust so much that I play over 200 hours every two weeks and have purchased many skins that I like. I take great care of my account and detest cheating behavior.

I firmly do not cheat myself and also firmly do not play with cheaters.

Although I recently joined a new team to play together, before teaming up with them, I checked multiple main members' accounts, reviewing their Steam levels, any bans in games, as well as Rust account total playtime and inventory items. At the same time, the team leader also conducted an in-depth check of my game account and computer. After confirming that neither party would cheat, I joined this team and happily played for a few days. I also played seriously on your server and ranked high on the resource leaderboard, but for some reason, after playing for half a day today, resting for a few hours, when I logged into your server again, I was prompted that I was playing with cheaters and was banned, which I find very unexpected.

I immediately verified with the team members and did not find any member who was banned for cheating, nor any member who, like me, was prompted that they were playing with cheaters and was banned.

Therefore, I sincerely request the administrator to verify whether I was truly banned for playing with cheaters, or if some error occurred. I apologize for any trouble this may have caused you and sincerely thank you.

[coarse thicket]

!appeal

[glass olive]

Hey, @rustic marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rustic marten]

Okay, thank you, administrator.

[quiet yew]

Hello, it has been 5 months since I was banned for a high-risk account. I submitted a ticket, but since I did not respond because I did not see it, it was closed and I cannot create a new one. That is why I am writing to you today to have my ban lifted. Thank you in advance, and have a good rest of the day.

[misty scroll]

An appeal doesn't get closed because you didn't see it, it gets closed if we review the appeal and still agree with it after you were unable to convince us that your ban was incorrect

Submit a ticket please: https://rustoria.co/support

[rustic marten]

If someone is banned for playing with cheaters, is there a delay period? Are their teammates banned immediately once the cheater is caught? Is there a situation where the teammates are banned several days later?

I ask this because none of my teammates were banned, and only I was banned for playing with a cheater. I don't even know who the cheater is. My teammates said it might be because when I played with previous teammates, there was a cheater, which led to my delayed ban. I want to ask, can this kind of situation result in a ban?

[cobalt jackal]

You can ask that in your appeal.

[rustic marten]

I have another question: Could using a VPN to log into the game be the reason for this?

[misty scroll]

Though very unlikely, it's not impossible. Your VPN explanation might be a better explanation though

If you just submit an appeal you'll have it all looked into properly, and the situation will be resolved in case the ban shouldn't be affecting you

[rustic marten]

@misty scrollThank you for the help you provided. I will include as many specific issues as possible in the appeal.

@cobalt jackalThank you

[ornate ravine]

slide me vip asap

[stable swift]

can som1 help me i get ban for no reason @support?

[sage nest]

!appeal

[glass olive]

Hey, @stable swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

!appeal

[glass olive]

Hey, @stable swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stable swift]

i open ticket no 1 answer me

[coarse thicket]

read the last part of the message above

[minor matrix]

I got raided by a cheater, they "guessed" the code to our base

[coarse thicket]

!report and don't mention their name again

[glass olive]

Hey, @minor matrix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[minor matrix]

why not? Is he an admin?

and why do i have to login in with steam to do a simple report

[coarse thicket]

because discord is not for reporting, we have a report system on the website for a reason

[gritty pumice]

i cant make ban appealed can someone help me from mods

[coarse thicket]

what's preventing you from creating one? whats the error?

[minor matrix]

what type of server allows cheaters back, this is the guy who raided me. He was banned a week ago

[potent sleet]

!appeal

[glass olive]

Hey, @potent sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty pumice]

can we write on dms?

cuse i got a screens and question

i cant even make a normal ticket

[coarse thicket]

if your previous appeal been denied, there's nothing i can help you with, if it's something else message me

[gritty pumice]

so i cant make next one after three months?

[vagrant star]

hello support i want to play wipe with my clan but i cna't play becouse first i got baned for vac ban but than i got baned for cheating but i don't have cheats pls help

[coarse thicket]

to my knowledge no.. if it's denied that means it's their final decision unless it was written in your appeal to re-appeal after 3 months

[coarse thicket]

!appealru

[glass olive]

Привет, @vagrant star

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[gritty pumice]

like i got no message about it

no one respond me like a week

i was writeing to my self

[coarse thicket]

is it "pending" or "denied"?

[gritty pumice]

denied

[coarse thicket]

well.. time to move on then

[gritty pumice]

means? look for new server? perma ban>?

[coarse thicket]

play elsewhere

[gritty pumice]

to be sure, this is a perma ban?

[sage nest]

Correct

[coarse thicket]

yes it's permanent

[gritty pumice]

g ty for help

[next canopy]

Hello, I received a permanent ban for no reason and it's showing on my profile. I appealed but it was rejected. Could you please help me get it removed?

[coarse thicket]

shows 1 game ban on your steam profile?

[next canopy]

yes

[coarse thicket]

you'll have to contact eac/facepunch, we have nothing to do with game bans

[next canopy]

I've been banned from your server, though.

I was banned from your server; my profile says I was banned in-game. I appealed, but they rejected my appeal.

[coarse thicket]

you are banned from rust or the server? i'm confused you're giving 2 different answers

[next canopy]

I've been banned from the server and it doesn't show up on my profile.

[coarse thicket]

since you said your appeal was rejected i can't help you with that

[next canopy]

Ben hile yapmadımki hesabımı çaldılar vpn den dolayı hesabı kurtardım lütfen banımın kalkmasını istiyorum nasıl kaldırırım

[pine acorn]

Appeal #44adf2
now
I was playing with a teammate against a bunch of school kids, and we were sitting under their house and constantly killing them. They said they would report us for interfering with their game and cheating, but I laughed at them and we continued killing them. I died, got up on my sleeping bag, left the house, and got banned.

Играли с тиммейтом против толпы школьников сидели у них под домом и постоянно их убивали,они сказали что накидают репорты на нас, то что мы мешаем им играть,якобы мы читеры, я посмеялся над ними, и мы продолжили их убивать, я умираю,встаю на спальном мешке , выхожу из дома и меня банит

[naive kindle]

You don't get banned for camping people's bases....

[quiet yew]

Hello, it has been 5 months since I was banned for a high-risk account. I submitted a ticket, but since I did not respond because I did not see it, it was closed and I cannot create a new one. That is why I am writing to you today to have my ban lifted. Thank you in advance, and have a good rest of the day.

[remote zodiac]

Где скачать карту на eu east long?????

[pliant oracle]

Hello, could you provide a link to manually install the map? It doesn't install for me. The server is Rustoria EU Main.

<@&274980199668645888>

?

[pine acorn]

I know, they all reported me for not being able to do anything, and my account was banned

[hollow cosmos]

#wipe-feed message heres the link to download the map

[digital skiff]

is sea long down?

[naive kindle]

yeah but you still wouldn't be banned for that. Admins will investigate when they look at your appeal

[stable vector]

What is the maximum number of slots that can be allocated for EU Main on wipe day?

[pliant oracle]

thx

[stray plinth]

@raven mist you there got some questions to ask

@hollow cosmos

[azure dove]

<@&274971100184576010> why does it just say receiving data for 20 minutes and im not connecting i can hear players on the beach but i have loading screen

[soft skiff]

how long does it take for prio queue to take effect or do i rejoin the game or something

[raven mist]

Rejoin

Rust bug

[raven mist]

Hmm?

[dire plaza]

was spamming connect on eu main and got 800 players in q???

[raven mist]

[azure dove]

but ill get q

and ill need to buy queue

[dire plaza]

everyone needs to bro they spoofed their players to be full at wipe

[stray plinth]

i know some people those who are using macros such as reducing recoil and automation of semi weapons . is it bannable in this server? as they are not getting banned even if i record or take a video to show it they have 13k hours in rust 4k 6k not getting banned whats the issue here ?

[raven mist]

?

[raven mist]

!report

[glass olive]

Hey, @stray plinth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

^ use this and we will check

[dire plaza]

im joking but it seems like this

[azure dove]

@raven mist wont i get queue ? if i rejoin

[raven mist]

Shouldnt have

[stray plinth]

i actually did if you see my ticket history i did that , most of the time i get message from the admins saying " maybe they toggled off or not suspious "

[raven mist]

If u rejoin within 2 mins

[cursive swallow]

Hi I been playing here for a week, but today getting kicked with "Cheating" message. Can someone explain whats the problem?? 76561198845637992

[stable vector]

What is the maximum number of pops reserved on EU Main for wipe day?

[hollow cosmos]

900+

[stray plinth]

my question is macros are against this server rules right ?

[neon prairie]

Why am I banned from the server?

[meager pasture]

Is there an admin or mod here?

[stable vector]

I think it doesn't exceed 900; they shouldn't increase it beyond that.

[coarse thicket]

obviously, it's considered as cheating

[coarse thicket]

!appealru

[glass olive]

Привет, @neon prairie

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[coarse thicket]

yes?

[meager pasture]

can you dm me ?

[meager pasture]

I got a 3-day ban from EAC. I already went on the server connect rtg.rustoria.uk for my friend, who also got a 7-day ban because of me. So you can check the logs. Here is the EAC number: ba9ce462-80b4-452d-85d0-48154e6908da

[coarse thicket]

i can't help you with appeals

[cursive swallow]

Hi I been playing here for a week, but today getting kicked with "Cheating" message. Can someone explain whats the problem?? 76561198845637992 can you check pls

[coarse thicket]

!appeal

[glass olive]

Hey, @cursive swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[meager pasture]

can you forward it? I bought premium for the second time haha

[stray plinth]

@coarse thicket you know i know some guys from the game they using macros and automation i even took videos and reported them many times but the admins say " they toggled off or not suspicious . "

[cursive swallow]

Is this a ban? Maybe I have an error and you can't see it.

[coarse thicket]

if you have evidence (video/image) of them screensharing etc.. provide it in your report ticket

[coarse thicket]

make a ban appeal and you'll get your answers there

[gritty prawn]

when they reply 3 days later

[stray plinth]

yesterday i got banned for playing with a cheater team , if you see my ticket history ive reported the same team with video clips attached but they werent banned and admins response was they were safe no suspicious activities found and last wipe when i played with them i got banned along with them bro 🙂 this is crazy

[meager pasture]

can you forward it? I bought premium for the second time haha. I didn't know that I then still have to submit a ban appeal

[stray plinth]

@coarse thicket

[cursive swallow]

Do you have an administrator who speaks Russian?????????

The website doesn't open, is there a way to access it through Discord?

[coarse thicket]

use vpn

[meager pasture]

@coarse thicket ?

[coarse thicket]

my answer was crystal clear

[meager pasture]

waiting 3 days for something that takes 5 minutes w server

[stray plinth]

@cyber can you answer to question

[meager pasture]

that's how you deal with people who pay money

[coarse thicket]

sure only if you read what i said above regarding ban appeals

!report

[glass olive]

Hey, @torn bay

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive swallow]

Как долго будет рассматриваться апилка?

How long will the appeal take?

[coarse thicket]

a day to 3 business days

[meager pasture]

for 5 min work 3 days xDDDDDDDDDDD

[cursive swallow]

How stupid and there's no way to solve it immediately by checking my pc?

[cursive swallow]

I meant when the appeal will be considered

[coarse thicket]

there is no such thing as "pc check" here because it doesn't prove anything

[stray plinth]

are premium servers free of cheaters? and does F7 works over there ? cause clearly in my 11k hours rust experience i never saw an official server taking serious action against cheater on time rather than few AU and US servers . if its true if it good switching to premium servers?

[coarse thicket]

F7 goes to EAC, using our website report system will get you an admin to spectate

[cursive swallow]

There are no checks, I just went to bed, and now I'm coming home from work and I can't understand how this happened. Unjustified blocks

[stray plinth]

then you get response like " they toggled off create another ticket or they arent suspicious at all "

[meager pasture]

Bro, I don’t have a ban, I was just banned by EAC for 3 days because of voice chat. It takes 5 minutes to check that. I’ve already bought premium and so on. Just lame to take so long for your customers.

[coarse thicket]

buying queue skip won't make you above the rest of the players

[meager pasture]

bad enough

[coarse thicket]

wait for your turn like everyone else

[meager pasture]

3 days xD

[cursive swallow]

The problem is that I'm a mediocre player and I've never used anything, but when I log in to the server, I see a ban for cheating.

[stray plinth]

its normal , some other companies take upto 30 days . its better to be grateful than to be cocky

[meager pasture]

same

[meager pasture]

You can just pull it forward. It's 5 minutes.

[cursive swallow]

Is multiple accounts allowed on this server? While the appeal is being considered, can I play with another account>?

[raven mist]

Ofcourse not

That would be ban evasion

[cursive swallow]

Since you're here, can you take a look at my situation?

[pine acorn]

примерно в течении какого времени рассмотрят аппеляцию?

[warm condor]

GA DUHH I GOT TIMEOUT IN QUE

[cursive swallow]

Переводчик заюзай они вроде не отвеччают на ру коменты

[warm condor]

BACK TO 500

[raven mist]

I cannot atm no

[cursive swallow]

Около трех дней что ли

[pine acorn]

серьезно чтоли

[warm condor]

shnezyy can i get back to 300 in que on rustoria eu main?

[pine acorn]

че за сервер такой

без проверки банят

[cursive swallow]

Да я тоже вахуе мне вьебали бан просто так

обиженки репорты ннакидали видимо

[pine acorn]

бля была бы моя воля не вернулся бы на этот сервак,но там кенты играют

[cursive swallow]

Такая же тема

[pine acorn]

How long will it take to review the appeal?

[coarse thicket]

a day to 3 business days

[cursive swallow]

So as I understand, this server bans just by the number of reports? Without any checks? Can someone explain how it works?

[raven mist]

Who told u that 😂 no it doesnt work that way

[cursive swallow]

Please explain . I got an offline ban.

This is the first time I've ever received such a block.

[raven mist]

!steamid

[glass olive]

Hey, @cursive swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cursive swallow]

76561198845637992

[cursive swallow]

76561198845637992

[raven mist]

You can already join again

Was already fixed looks like

[cursive swallow]

How did this happen? Can I see the status of my appeal somewhere?

[raven mist]

On the same spot where you appeal most likely

[meager pasture]

can you also please take a look at my ban once.I got a 3-day ban from EAC. I already went on the server connect rtg.rustoria.uk for my friend, who also got a 7-day ban because of me. So you can check the logs. Here is the EAC number: ba9ce462-80b4-452d-85d0-48154e6908da

[raven mist]

We dont work for eac, we will need your steamid

[meager pasture]

76561199469767481

[raven mist]

Should be unbanned

[cursive swallow]

Should the appeal be answered ? or is the lock simply removed? I can't find it

[meager pasture]

Thanks. I'm happy about that. @coarse thicket

[meager pasture]

and @raven mist

[raven mist]

Its removed

[livid mantle]

I need help with my ticket; my VIP access isn't working.

[cursive swallow]

Thanks for the help

[meager pasture]

can you also unban 76561198781310633 he got a ban because of me for 3 days but I didn't cheat after all. would be happy

[raven mist]

Done

[livid mantle]

Hi, could you help me with my ticket because I bought the VIP service and it's not working?

ticket 7790

[meager pasture]

kiss

[pliant bay]

Hey admin, could you please increase the player slots on Rustoria.co - EU Main? It’s full and a few of us are trying to join. Thanks!

[analog light]

Appeal #dd4191

[tepid bobcat]

I can't join rustoria servers. After loading it kicks me out of the server. After that it says "cheating". I have 2k hours, i always play rustoria eu small server and never use any cheats.

[misty scroll]

It's at 900 slots, that's pretty much the limit we can push it to while maintaining the desired performance

[misty scroll]

You can appeal at https://rustoria.co/support

[tepid bobcat]

thank you

[torn bay]

Ticket #9c5c51 look ticket pls

[raven mist]

!report

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit lintel]

сайт не работает в России

[odd siren]

Ticket #213f61

[raven mist]

I've already told you countless times, theres no need to come in here saying your ticket number after you created a ticket

Now, please stop with it going forward. Thank you

[high zealot]

Hello admin, how long does it take for an appeal to be reviewed?

[sweet basin]

im getting the same shit, ive got 10k hours & never used cheats

is this a known glitch or something

[raven mist]

!steamid

[glass olive]

Hey, @sweet basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[high zealot]

Yes, I was also banned for no reason.

[sweet basin]

https://steamcommunity.com/profiles/76561198130437254/

[high zealot]

Why did I get banned? I don't use anything.?

[raven mist]

10k hours on what account exactly?

[sweet basin]

Oh damn so this is happening to other people too

ill unprivate my profile real quick

There u go

[raven mist]

Its not about your profile being private

You just got boosted rust hours 😭

[sweet basin]

Oh i have 10k on this account & like 1k on account from many years ago i forgot the pasword too

[high zealot]

Dear admin, can you help me?

[sweet basin]

boosted rust hours?

[raven mist]

Yes, you've only played 2-3k

anyways

you're unbanned

Or it mustve been very oldschool

[sweet basin]

yeah i did play legacy rust

[high zealot]

Why did I get banned? I don't use anything.?
Dear admin, can you help me?

[coarse thicket]

!appeal

[glass olive]

Hey, @high zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sweet basin]

thank you!!

[modest tartan]

Hey im the friend of this guy and I just tried to log in and im still banned

[meager yew]

@raven mist eu-7791 can u look my support please

[timid swan]

i just tried loading into rustoria , and i got a disconnect message for cheating , i’ve never played a rustoria server in my life. let alone cheat on my account. how is this possible ?

[coarse thicket]

!appeal

[glass olive]

Hey, @timid swan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid swan]

i don’t even have bans in any other servers either

is this legit? when it says to approve steam sign in it’s in alabama?

[balmy cypress]

Look at the URL you are logging on on, our website is always “Rustoria.co” and check the steam login page

Likely just your IP showing as somewhere else, happens to me every time. It’s never accurate. But double check the website you logged in on

[crude copper]

Ticket #d81525
@raw pewter

please. cheater at our door right now

[unique heron]

hello support, I'm getting error while trying to buy vip using crypto

Error creating invoice: Invalid response from Uniwire API.

[meager pasture]

@raven mist

[regal cloud]

yo can we get an admin on sea main cheating 4man just camping us lmao

[crude copper]

omg 1x 5 day old account and a 11 day old account griefing us right now on sea main ^^^^^

[timid swan]

okay i made it

[coarse thicket]

create a #payment-support ticket

[coarse thicket]

!report

[glass olive]

Hey, @regal cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[regal cloud]

we're already losing everything man,, surely someones free they're legit on 5 day old accs, 11 days old accs..

[raven mist]

If you created a ticket, we'll get to it asap

[regal cloud]

making tickets now

[raven mist]

One is enough 😄

[crude copper]

Ticket #593c1c
Ticket #d81525
im with paper. i made a ticket for both players

[raven mist]

[crude copper]

im pretty sure the neighbouring group sent these cheaters to our base , but i wont speculate things without proof

[regal cloud]

made tickets aswell

[icy canopy]

can u restart eu long?????? its lagging so much <@&274971100184576010>

[round needle]

I'm getting kicked off the "Disconnect Reason: Cheating" server. I checked the integrity of my files and reinstalled Easy Anti-Cheat. What should I do?

[cobalt jackal]

!appeal

[glass olive]

Hey, @round needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude copper]

omg please bro

[raven mist]

Relax, we're checking

We're not magicians

[crude copper]

thank u

[regal cloud]

not even a high risk ban they're all on the most cooked accounts

[raven mist]

We'd rather catch accounts for cheating 🙂

[regal cloud]

maybe we ask why is this whole entire team on brand new accounts?

i sent a ss of a entire headshot combatlog

[raven mist]

Its a shotgun shell

[regal cloud]

yes from 2m

[raven mist]

And...?

[regal cloud]

thats insane to hgit evbery pallet a hs from even 2m

whjen ur rushing into a base to go deep

[raven mist]

Whole entire team, when its 2 players who are new

🥲

[regal cloud]

2 of us holding

[raven mist]

Time will tell, so let us look into it and give us some time

instead of pushing us

[regal cloud]

yeah man totally legitmate players man np

lost everything already xD

[raven mist]

Unfortunatly we dont have a crystal ball 🙁

[regal cloud]

thanks for trying tho appreciate it

[crude copper]

please all i ask is dont just close ticket when they log off

[raven mist]

Why would we keep it open if theyr not online?

[crude copper]

it always happens and they just go unbanned cos admin gets to it each time they offline

so the ticket is never attended to

[raven mist]

^

[crude copper]

kkkkk

we sittin in base rn coz cant do anything against cheaters . 2x 10,000 hr players getting smoked by a 29 hr player checks out

just 20 mins ago we get raided by other cheaters

now deal with this

[raven mist]

Sad reality of Rust

[crude copper]

literally its so bad

[regal cloud]

everyone on brand spankers

[nova halo]

anyone can help

i bought vip twice in a wrong server

@cunning tulip

[coarse thicket]

create a #payment-support ticket

[granite nymph]

Hello, I killed several people from the clan, and the entire clan reported me. After that, I was banned. Please unban me because .76561199050162191

[coarse thicket]

!appeal

[glass olive]

Hey, @granite nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper walrus]

adminhere

Is there an administrator here?

[vestal flower]

admin i got baned for no reason

[copper walrus]

Same here—and without even playing, just for logging in.

[vestal flower]

Bro that not even fair

[coarse thicket]

@vestal flower@copper walrus https://rustoria.co/support/appeal

[surreal dock]

i got baned for no reason

admin

[coarse thicket]

click the link above

[copper walrus]

My request was denied, but I don't know why I was banned. Sometimes the server kicks me out—claiming it's due to a VPN—but I don't use one. It seems the issue stems from my internet service; I use T-Mobile Home Internet, and ever since I installed that connection at my house, I've been experiencing these problems.

[surreal dock]

already do it

[sweet basin]

yeah a lot of people got banned today for no reason

i got unbanned today lucky

[surreal dock]

i do it but not respons

[copper walrus]

pero algun admin aqui q haga algo o diga algo de eso q pasa

[surreal dock]

pls give me unbanned i appeal 4 hours ago

[vestal flower]

@coarse thicket i have done

[coarse thicket]

keep in mind ban appeals could take between a day to 3 business days

[vestal flower]

ty

[coarse thicket]

read my message above

[surreal dock]

okay

[copper walrus]

@coarse thicketYou are an admin.

[brisk zodiac]

Hi dear administration. Yerstaday was all fine and today i got error. I never play with dogshit cheaters. Was ask invite me in team neighbors zerg coz they kill me. Im solo player at all! PLS HELP ME FIX AND UNBAN. THESE IS STUPIDES MISTAKE EVER. pls check my profile and hours and my account thets u can be sure at me. W8ing your unsver. I play a lot of years on RUSTORIA EU LONG and heve premium like a 5 times https://steamcommunity.com/id/albolexandr/

[coarse thicket]

no

[tropic kestrel]

hi

[coarse thicket]

it's a temporary 7 days ban but you can also appeal it on the website https://rustoria.co/support/appeal

[brisk zodiac]

what should i wright them there to get unban for fast how its possible?

[coarse thicket]

i'm not chatgpt to help you

[tropic kestrel]

i have error play elsewhere

[coarse thicket]

appeal it here https://rustoria.co/support/appeal

[brisk zodiac]

Hi dear administration. Yerstaday was all fine and today i got error. I never play with dogshit cheaters. Was ask invite me in team neighbors zerg coz they kill me. Im solo player at all! PLS HELP ME FIX AND UNBAN. THESE IS STUPIDES MISTAKE EVER. pls check my profile and hours and my account thets u can be sure at me. W8ing your unsver. I play a lot of years on RUSTORIA EU LONG and heve premium like a 5 times https://steamcommunity.com/id/albolexandr/
ok i send a massage by ure link
There was wright thets i should connect Discord to Site profile but i dont remember pass in discord)) im already at these group i hope. how can i get unswer?

There on screen some @echo venture

[regal cloud]

fanks mr admins]

[timid swan]

how dp i see my appeal and the progress

[cobalt jackal]

https://rustoria.co/support

[timid swan]

literally never played let alone cheat on a rustoria server and im fucking banned on the one wipe day my team wants to play on rustoria this is fuked plz look at my appeal

[cobalt jackal]

The standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient.

[tough bane]

holy, these lags on Eu main are insane

[untold hatch]

check Appeal #55490c pls

[bronze kestrel]

check Appeal #aae66e pls

[worthy pollen]

check Appeal #c3d7ba pls

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[surreal dock]

check Appeal #52412b

[granite nymph]

Dear admins, I understand that you are busy, and I am writing this in the hope of a miracle. Please respond to the Appeal #db0ac5

[echo laurel]

76561198111614464 Why this guy got ban

[mint warren]

!appeal

[glass olive]

Hey, @echo laurel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[leaden kiln]

can any admin look at EU Long, it is laging so hard, every 30sec-1min 1000 ping

[mossy bluff]

guys can u please fix missle silo eu small

the scientists are bugged in the floor shooting threw doors and are invisible

[bronze kestrel]

check Appeal #aae66e pls

[pulsar kraken]

Would like to know why my teammate got randomly banned (ps come to discord shen)

[north crest]

They can DM the admin, I believe it is @raven mist , tell them to DM their SteamID

[gritty prawn]

holy shit reply to my appeal

[raven mist]

Already explained it to them

you cant wall in outpost

[hazy hare]

heello i am bann for vheating how can i appeal ?

[glass olive]

Hey, @hazy hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[astral bridge]

Ive been banned for suspicious account how do i fix i came from console

[coarse thicket]

read the message above

[woeful elbow]

my vip is not working

[astral bridge]

They denied my appeal after i told them so what next

[coarse thicket]

make a #payment-support ticket

[coarse thicket]

your next move is probably playing somewhere else

[astral bridge]

How is playing on console ban able am i missing something

[hollow cosmos]

its not, your account is considered high risk and so was banned which has nothing to do with you coming from console.

[frigid tulip]

yo can u see the numbers of teams that joined at forcewipe?

[pulsar kraken]

Why not

[north crest]

It is against the rules

[pulsar kraken]

Unfair

Contorting outpost

[raven mist]

😭

[pulsar kraken]

Unfairnes to the great pilu clan

[mighty hull]

@raven mist

how i make a ticket

[raven mist]

!report

[glass olive]

Hey, @mighty hull

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mighty hull]

why am i banned anyway

@raven mist how long does it take for support to come

[raven mist]

Appeals are not handled through discord, best to make one on the website

[bronze kestrel]

I've been waiting for more than two days and still haven't received a reply...

[mighty hull]

bro im banned for chargebacks never seen a payment come from this shit server to me so how does that work

[raven mist]

!steamid

[mighty hull]

@raven mist

[glass olive]

Hey, @mighty hull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mighty hull]

76561198272519334

[raven mist]

Seems like you did chargeback vip or a kit, make a #payment-support ticket and our payment staff will handle it with you 🙂

[mighty hull]

vip are we real

my vips are on subscription

[raven mist]

[mighty hull]

and never bought a kit in my life

[raven mist]

So make a payment support ticket, we admins dont have access to that stuff

[nimble hill]

Olá, equipe. Fui desconectado do servidor com a mensagem "Cheating", mas acredito que seja um erro ou um falso positivo (talvez por conta do meu ping ou algum programa em segundo plano). Eu não utilizo nenhum tipo de software proibido.

Poderiam revisar meu caso?

[errant latch]

Coomprei um vip no br main e estou na fila esperando ainda o q faco?

[nimble hill]

@raven mist

[raven mist]

!steamid

[glass olive]

Hey, @nimble hill

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nimble hill]

76561199806845989

[timid swan]

i had the same issue and yall made me file an appeal , but this guy gets instant review ?

[raven mist]

You can join again

[raven mist]

because the ban was not actually on their profile

[raven mist]

!steamid

[glass olive]

Hey, @timid swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deep bay]

I need help, I was banned for saying the guys name in chat, but his name is all over his steam history and battlemetrics I was just doing a little trolling. if he doesnt want his name in chat then why does he set it as his steam name multiple times. I linked the proof that he had it as a previous name on steam but the link didnt work. An admin responded asking for a link that does work but I took to long to send the correct link and got denied and now I cant reappeal. I have proof and was told by another admin that based on the circumstances I should be unbanned, but the admin who banned me is the one that has to unban.
STEAM ID: 76561198352535783

[bronze kestrel]

Is there any way to speed up the response to our ticket? We’ve submitted over 10 tickets from different accounts regarding our team’s ban. Not only did we purchase VIP statuses, but we were also banned for association—without any mention of who the cheater was. Is there any way you can help expedite a response, please? Appeal #aae66e

[cursive hazel]

What day will US medium wipe?

Is it going to be 2 weeks from force wipe day, or sooner

We're trying to figure it out

[timid swan]

https://steamcommunity.com/profiles/76561198777977716/inventory/

76561198777977716

[sage nest]

There is not, ban appeals take 1-3 business days. You wouldnt want the admin to rush and make an unfavorable descision would you?

[sage nest]

!wipe

[glass olive]

Hey, @cursive hazel

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[bronze kestrel]

The ban has already been issued—it can't get any worse; the whole wipe was ruined

[sage nest]

There can always be worse

[bronze kestrel]

Perhaps

[analog zenith]

I paid a vip suscription for the wipe in the BR MAIN server and i have to wait to let me in? it says i have 90 + people before me...

[dense gale]

hey is there anywhere i can report a blatent cheater , he isnt hiding it what so ever

[balmy cypress]

?report

[glass olive]

Hey, @dense gale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

please use #payment-support

[past path]

anyone available ?

[shrewd tusk]

Where can I post a report about a cheater?

[balmy cypress]

?report

[glass olive]

Hey, @shrewd tusk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shut zodiac]

what is this ?

[dense gale]

@balmy cypress i made the report would u mind checking it out

[balmy cypress]

give it time

[dense gale]

alright no problem thanks man

just wont be able to get loot for the time being he lives 5 steps from my base

[shut zodiac]

@balmy cypress please look my tickets i swear i want play

[shut zodiac]

https://discordapp.com/channels/274965952116817920/1504603170368782357

[near osprey]

<@&274971100184576010>

Why is it taking 4 days to process my application and they can't provide a clear answer?

[shy remnant]

Please don't ping

[near osprey]

Ok sry

[shut zodiac]

please look my ticket

[shut zodiac]

bro ?

[mighty fable]

please look at my ban appeal why is it so long to look at

76561199157585534

!steamid

[glass olive]

Hey, @mighty fable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mighty fable]

76561199157585534

[shut zodiac]

look my ban appeal please 76561199813921350

[near osprey]

!steamid

[glass olive]

Hey, @near osprey

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near osprey]

76561198160124091

[magic ginkgo]

I purchased VIP on the BrMain server and it hasn't arrived yet. Could you help me?

[thorn gale]

me too

I purchased VIP on the BrMain server and it hasn't arrived yet.

[magic ginkgo]

i Need a Help , Could You Help Me Pls?

!steamid

[glass olive]

Hey, @magic ginkgo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[magic ginkgo]

my id : 76561199065899907

[thorn gale]

76561198422253744

Hello, @glass olive I purchased VIP on the BrMain server and it hasn't arrived yet.

[sage nest]

@mighty fable @shut zodiac appeals take 1-3 business days

@magic ginkgo @thorn gale #payment-support

[thorn gale]

ja abri ticket

tem 20 min

[hollow aurora]

need admin help with cheater

[shut zodiac]

Do I have a chance to get unbanned for a high risk account?

[sage nest]

only two persons deal with payment support, youll have to be patien

[magic ginkgo]

Se eu soubesse que essa porra ia dar problema nao tinha nem comprado . a merda do vip so serve pra pular fila ai paguei tem 1 hora e nao adiantou nada pq paguei mais n foi pra conta o vip... triste isso....

[sage nest]

!report

[lone oxide]

can i always re appeal @everyone?

[glass olive]

Hey, @hollow aurora

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

you get one shot at an appeal, the descision if final

[sage nest]

theres chances yes, include all your steam account in the ticket info

[thorn gale]

foda, msm coisa

[lethal meteor]

can i talk about my Appeal? Appeal #240668

Hello, please provide us all of your other accounts, failing to do so will result in a deny of this appeal. how i provide my account admin that was my first account

[gusty sage]

76561199883290827 report soft

i am streamer

stream snipe soft

[glass olive]

Hey, @gusty sage

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave ferry]

my ban appeal was approved but when I try to connect to server I get Cheater ban

[vocal jacinth]

EU EAST LONG FULL RAGE ON ARCTIC BASE

<@&274971100184576010>

[shy remnant]

!report

[glass olive]

Hey, @vocal jacinth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

There is no need to ping every admins, the on duty admins are checking tickets on https://rustoria.co/support/report

Make a quick ticket and we'll have a look

[vocal jacinth]

REPORT ALREADY ON WEBSIRE

[glass olive]

Hey, @shy remnant

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave ferry]

Can I get some help with this, should I open another ticket on the website?

[shy remnant]

Great, so just be patient while we investigate please 🙂

[shy remnant]

You have a cheating ban on another account tho

I can't remove a cheating ban

Sorry

[near osprey]

Can you please tell me why I was banned?

[shy remnant]

Reason is shown when you try to connect on any of our server

[near osprey]

YES, it says for cheats, but no one has called me for a check, I don't have a VAC ban, and I've never used cheats in my life

[shy remnant]

It should not have been approved

[shy remnant]

!appeal

[glass olive]

Hey, @near osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near osprey]

My appeal has been pending for 4 days, and there is no response)

[shy remnant]

No sorry

[shy remnant]

They will give you an answer as soon as possible

[near osprey]

I've been hearing this for two days now)

[shy remnant]

"The standard response time is 1-3 business days, but can be more or less based on the situation."

Your ban evasion ban was "removed", but the cheating ban isn't and can't be.

Cheating bans are permanent

[proper matrix]

can an admin help me ive been reporting this 1 guy for ages and many other people have but hes "legit" apparently BUT NOW I HAVE VIDEO PROOF that hes cheating can someone help me directly?

[shy remnant]

!report

[glass olive]

Hey, @proper matrix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

If you already made a ticket, please F7 them so Facepunch/EAC can have a look

[proper matrix]

can i show you the clip and just get ur opinion if you rthink hes legit or not please?

[shy remnant]

I can't base anything on a single clip, sorry

Make a ticket if you haven't already mate

[proper matrix]

o kty

[shy remnant]

I'll have this edited if you mind about this

I'm sorry if this was a misunderstanding, but cheating on Rustoria is unbanneable

Even if it actually was years ago, I understand the frustration but this is a permanent ban

[vocal badger]

bro i need a admin

[shy remnant]

Appeal a ban : https://rustoria.co/support/appeal
Report someone : https://rustoria.co/support/report

The appeal system works fine for a lot of bans. But anyone that actually cheated on Rustoria will never unbanned

We do not allow cheaters back, sorry

It may seem unfair to you, but it is fair to us. Keeping our community as safe as possible from cheaters is our top priority

[vocal badger]

bro wtf i purchase a vip and didnt acredited instant

[shy remnant]

If your gameban happened while you were cheating ON rustoria, you won't ever be allowed back on Rustoria

We do allow back players that have a 180+days game ban and did not cheat directly ON Rustoria

It did not, but you've connected on Rustoria and cheated

And got gamebanned after

Doesn't matter at this point, as you've been caught cheating on Rustoria

[analog light]

hi rustoria admin woul you have a look at my appeal req Appeal #dd4191

[shy remnant]

"The standard response time is 1-3 business days, but can be more or less based on the situation."

[quartz prairie]

My house is decaying, but it's fully upkeeped—please help!

[shy remnant]

That looks like a game issue, please make a F7 Bug Report

And check all your external TCs or connections if you have some

[quartz prairie]

i have 1 tc bro

[shy remnant]

There's 100% a logical explanation to your decaying issue

[quartz prairie]

its all good main is like 700k metal

i cant do any

[shy remnant]

I am saying that we do not unban cheaters that cheated on Rustoria

[full acorn]

It's 1tc massive clan base, and the main is decaying, even tho tc is filled.

We've tried replacing the tc

It's deffo a bug bro

[shy remnant]

Alright then you'd have to make a bug report to the game devs :/

F7 is the best way to

[raven mist]

Not something we can help with, its a known rust bug thats been ongoing for weeks if not months

Happends on high entity servers

[shy remnant]

Ohhh, this bug !

Forgot about it you're right

[full acorn]

Mate, I get that I'll have to F7. This bug exists for ages. Will be fixed after restart prolly.

[brave ferry]

If this is true it makes no sense how this happens?

[shy remnant]

I do feel like we are not going anywhere with this conversation mate

We do not unban cheaters that cheated on Rustoria, the debate is actually pointless tho. Sorry. You'll have to find somewhere else to play

[quartz prairie]

:/

[full acorn]

Point is, we're playing since day 1. We've been ghosted, code raided, two mates got banned twice for 'high risk' and unbanned afterwards. And now our base is decaying lmao

[raven mist]

Yeah we’ve seen it multiple times over the last few weeks

Out of our control :/

[shy remnant]

Making a F7 Bug Report let Facepunch knows that the bug is here and is a pain, I'd highly recommend you making one and explaining the bug

[full acorn]

https://cdn.discordapp.com/attachments/541004242568347668/1408541210548895884/0822_2.gif

[shy remnant]

Damn, you're a hard one. It was a mistake, can happen, no ?

It was about your Evasion ban

[raven mist]

Stop already. You wouldnt be here in the first place if you didnt have such a fun time cheating around

[shy remnant]

That's it bro

[brave ferry]

The first line

Hello,

I was banned for cheating and evading

[shy remnant]

Damn

You have a great rest of your day mate, sorry I can't make you understand

[full acorn]

lmao rustoria suport chat is so fun to read

Ight guys, thanks for mental support i guess. 🤙

[raven mist]

[quartz prairie]

If it has started to rot, is there no way to stop it?

[raven mist]

You got this

[elfin iris]

bro when am i going to get my appeal responce?

[shy remnant]

Sorry for your bad experience guys. It is very frustrating for us to watch this and not being able to help

Game bugs are totally out of our control and it's very frustrating for us to watch our players suffer from one of those

[sage nest]

In about 1-3 business days

[shy remnant]

1-3 business days

[elfin iris]

bru

makke it 6 or 7 hours il give yall a cookie

[quartz prairie]

.

[raven mist]

Just a cookie?

[elfin iris]

a magice cookie

[full acorn]

We know bro, it's alright, we all got shit ton of hours in that beloved game, so it happened to us before, we just wanted to try our luck and see if you guys could magically fix something, that has to be fixed for 9 years at least.

[sage nest]

You wouldnt want them to make an unfavorable decision becayse they rushed it would you ?

[raven mist]

!steamid

[glass olive]

Hey, @elfin iris

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[elfin iris]

link or friends id?

[raven mist]

Steamid64

Yours

[elfin iris]

76561198087408335

[shy remnant]

Two cookies at least

[elfin iris]

bet

[shy remnant]

Your appeal is only 10h old

[sage nest]

One for me ?

[elfin iris]

i mean

3 cookies then?

[raven mist]

Seems like you will probably need to wait out the ban

[elfin iris]

noooooooooo

[raven mist]

18 hours more to go!

[elfin iris]

oh

[shy remnant]

It was a 7 days ban

So it is almost over

[full acorn]

Like I swear to god, it happened to me previously, I was like 15 yo at the time. I built 500k metal base, and it just disappeared on my watch lol. I'm 24 now mate

[elfin iris]

i mean, then i will have to throw away all pf the cookies 🙁

[shy remnant]

I mean, you're team mate's name was : "cheater777"

[elfin iris]

aight 5 cookies

[shy remnant]

He gave you a big clue

xD

[elfin iris]

i dont know his name

true

[full acorn]

Lmao

[elfin iris]

i still dont know what cheats he used or what did he get banned for exactly

[shy remnant]

They got game banned

So we don't even know what got them banned

[elfin iris]

oh

lol

[shy remnant]

EAC threw the ban hammer on them

[elfin iris]

lol

hey if you make my ban 10 hours then i will buy a vip, how about that????

AND i will give yall magic cookies

[raven mist]

[elfin iris]

would you take that deal?

damn good deal

[raven mist]

Im afraid not

[quartz prairie]

guys give me 10 box of metal i buil a new one

[shy remnant]

Why 10h ?

[full acorn]

lmao

[elfin iris]

my team is logging on tmr morning

and i want to join since am going to sleep

[full acorn]

guys fr can we get like a gift from rust gods?

[elfin iris]

benjamine nethenjahu

[raven mist]

Hmmmm

[elfin iris]

without the guy just in case

[quartz prairie]

Unfortunately, I'm going to have to end the wipe otherwise, it's just complete nonsense

[sage nest]

Admins dont interfere with gameplay

[raven mist]

We simply cannot or arent allowed to interfere that way

[shy remnant]

Official servers rules

:/

[elfin iris]

what if

[quartz prairie]

I know bro

i have played 15k hours on rustoria

[full acorn]

Can we get a promo for vip on medium then? Just for the builder

[elfin iris]

you randomly build a base full made of wood 2 by 1 with boxes full of rockets????

[full acorn]

Bet yall can uplift he's mood like that

[elfin iris]

no one has to know about it

[full acorn]

Or like a cool role in rustoria ds for him

ahahaha

He's legit having a breakdown there aahah

[elfin iris]

How about they give your homie a vip and unban me

Would you take that deal?

[full acorn]

Like he at least deserves a 'dedicated player' title, comon.. Dude has played 6k h on toria at least. And goddamn that wipe lol

[shy remnant]

What's his Steam ID

I'll look if he's eligible

[full acorn]

@quartz prairie

[quartz prairie]

https://steamcommunity.com/profiles/76561199487085813/

i HAVE 1 account else w 10 k hours

[shy remnant]

@brisk zodiac no need to spam

Just wait

[brisk zodiac]

My base decay i play 2 fucking days 48 hours

check Appeal Appeal #b5e2e3

[shy remnant]

You got it

[quartz prairie]

thank u

[shy remnant]

As you have 2.1kh on Medium

[full acorn]

Horrayyy

[sage nest]

Appeals take 1-3 business days

[full acorn]

That's my guy!

[quartz prairie]

in total i have 13-15 k on rustoria servers

[shy remnant]

5k

But close

Oh

On other accounts

[quartz prairie]

only on this one

[brisk zodiac]

at 1-3 days people can do few childrens)) u going crazy there at all?

[quartz prairie]

i plaing in rust 10 years bro on rustoria from the very inception of the project

[brisk zodiac]

Appeals take 1-3 business days

ahahaha

[shy remnant]

The banning admin will review your appeal and give you an outcome

[sage nest]

You wouldnt want them to make an unfavorable decision because they rushed it would you ?

[brisk zodiac]

Whom can i wright direct massage can u give me contact correct admin?

[full acorn]

And he's always saying "I'm not gonna play anywhere else" only toria player

[elfin iris]

So xPiwel, still don’t want that cookie?

[brisk zodiac]

DUDE i have 17k hour in rust they can just open profile and see it
Dogshit zerg neighbours whom i dont know at all probaly play with cheater i just ask them add in green thets they dont kill me all time coz i solo player on these server like a 5 years

[quartz prairie]

Bro I repainted all this shit I might have actually beaten this bug

[brisk zodiac]

check Appeal Appeal #b5e2e3

[quartz prairie]

It neither rots nor can it be repaired

on main 55 hp :/

[full acorn]

YOOOOOO

WE FIXED IT

[shy remnant]

Did you add other TCs ?

[full acorn]

IT'S NOT DECAYING

[shy remnant]

Connected to your main building ?

[full acorn]

No

We repainted the building lmao

And then TC just ate 30k metal in one tick

and now it's healing

IT'S HEALING BRO

[shy remnant]

Shit wtf

[bronze kestrel]

Please help—our entire team with VIP status has been waiting for a response from moderation for over two days, but we still haven’t received one. There are 12 of us, and we’ve all submitted appeals, yet we haven’t received a response to a single one. Appeal #aae66e

[quartz prairie]

CRAZY

[elfin iris]

Yo xPiwel

[bronze kestrel]

https://tenor.com/view/dog-scroll-crying-depression-doomscrolling-gif-4138822033792608878

[shy remnant]

I hope you're a man of word

[elfin iris]

Can you be my personal admins for this wipe, of course for a cookie?

[elfin iris]

I sure am

[shy remnant]

You'll need to wait out the ban appeal mate

[quartz prairie]

Our house cost 100 000 setall per day but it devoured 45000 in a single instant

[gritty hare]

Where can I appeal?

[echo hollow]

rustoria main

[bronze ridge]

76561198712911062 hard cheating rustoria main

[gritty hare]

How can I pay off a chargeback ban?

[median crown]

!appeal you can appeal on the support website

[glass olive]

Hey, @gritty hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

!report please submit a ticket and try not to call them out in chat

[glass olive]

Hey, @echo hollow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gritty hare]

It says ban is already appealed but when I look at the ticket the directed me to the discord

[median crown]

if you've already submitted an appeal then you will have to wait for a response

[gritty hare]

it was in 2024

i never received an answer

[bronze ridge]

!report

[glass olive]

Hey, @bronze ridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uncut skiff]

joined us main first time ever and instantly booted + banned for cheating. submitted appeal 76561198774078435

[tight urchin]

how to make a ticket

[fading mango]

Hey can any admin take my ticket fast please #514623

[inner harness]

#support

Hello Rustoria Admins, Is there a way that I can become unbanned? I invited this random guy to my team along time ago and it turned out he was cheating. I submitted an appeal but you guys rejected it. Is there anyway I can resubmit or appeal again? As I would like to play once more on your guy's servers. Thank you!

[winter geode]

#support i was banned for no reason, i havent been on rust in a long time and i tried joining a server and it said i was cheating, even tho i havent cheated at all

[tight urchin]

lol

[winter geode]

what

[tight urchin]

no nohing just looking

[winter geode]

what was the lol for though 😂

[tight urchin]

nothing nothing

i just miss type something