support

[balmy cypress]

I am sorry but with it being official, we are not allowed to interfere or move it around. You would have to report via F7 but ultimately you won't be refunded the scrappy and will need to get a new one

[crude copper]

Ticket #36ef8c
please check ticket asap - sub 4 hour player on sea long

[sage nest]

tickets are looked at in the order theyre received, it will be processed in due time

[royal atlas]

I just think its real weird for it to be a "bug" when i got TP'd straight to their base

[median sonnet]

yapue yapueeeeeee

[shy elbow]

help

[median sonnet]

heeeeeeeeeeelp

[balmy cypress]

can't join voice

whats up

[balmy cypress]

help

[shy elbow]

i need like immediate response if i could please get a mod first respond would be most helpful because this is very urgent. some dude keeps scripting to follow me into servers and are constantly trying to raid me, rustoria is like the 5th server they have followed me into already and i need them to be banned or they will instantly offline me. they are usuing scripts to see when im offline, when i get on and get off, and keep finding what servers i am in.

[magic pike]

help

[balmy cypress]

Players are allowed to follow you to our server, we don't moderate people tracking you around.

But you can hide your profile on https://www.battlemetrics.com/

costs like $5 a month

and thats where they are tracking you probably

[balmy cypress]

help

[median sonnet]

Appeal #856f32
4 hours ago

[balmy cypress]

Unbanned, join in 10 minutes

[edgy ocean]

Appeal #c48647

[magic pike]

Hi, I was banned for “play with cheater”.
I was not cheating myself and I was not aware of any teammate cheating.
I’m willing to cooperate with any investigation if needed.
Could you please review my case? Thank you.

[balmy cypress]

send your steam profile

[balmy cypress]

fixed, join in 10 minutes

[edgy ocean]

I can join the server now?

[edgy ocean]

So Im not banned now right

[magic pike]

https://steamcommunity.com/profiles/76561199839383494/

[solid crown]

Hey I some how got banned from the server "Au Medium " and have no idea why just says cheating. 🤔

[balmy cypress]

send your steam please

[balmy cypress]

if 10 minutes has passed, yes

[edgy ocean]

TY

[balmy cypress]

Looks like your teammate was indeed cheating, make an appeal as I cannot say more here

https://rustoria.co/support

be truthful, if you are found to be lying, you will be perm banned. So just be honest and we can probably work with you on this

[solid crown]

Odinstrueson90 my steam

[balmy cypress]

Did you buy the account?

[upper ice]

Hello, good evening. Excuse me, I'm having a problem. When I try to enter the US Main server, it kicks me out saying "cheating."

[balmy cypress]

?steamid

[glass olive]

Hey, @solid crown

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

send the steamid

[balmy cypress]

send steam too

[magic pike]

Hi, thank you for the response.
I understand the situation now.
I personally was not cheating, and I did not knowingly play with someone I knew was cheating.
If my teammate was indeed cheating, I was unaware of it.
I’m willing to cooperate fully and provide any information needed.
Thank you for reviewing my case.

[balmy cypress]

put this in your appeal, its your 4th ban for this though so i highly doubt you had no idea there was a cheater man, make a better story up or you will be denied

make = tell the truth

[balmy cypress]

Nevermind, found it and made sense of the situation. You are unbanned and can join in 5-10 minutes

[solid crown]

Ok thanks mate

[upper ice]

https://steamcommunity.com/profiles/76561199730199513/ this is my link of the steam

[magic pike]

I understand why this looks suspicious, especially considering the previous bans.
I was not cheating myself, but I understand the concern regarding the people I played with.
I want to be honest and cooperate fully.
Thank you for taking the time to review my appeal.

[balmy cypress]

Fixed, join in 10 minutes

[edgy ocean]

4回吗

[velvet nymph]

is my situation fixable or should i just wait, sorry i got similar situation to Odin^

[balmy cypress]

whats the problem?

[magic pike]

在一个大团队谁知道谁是挂啊，我真的是被连ban的无奈

[balmy cypress]

surely at a certain point someone needs to take accountability, or you should stop playing with these people who keep involving cheaters in your clan

Because now, you are not trusted. I believe you know you were playing with cheaters and are lying to me, why would I believe anything else considering this is the 4th time?

[velvet nymph]

i got banned for association when i never met the guy nor played with him i got bagged outside a random base and i spawned went afk and bamm! but its all goods im fine with waiting guys

[magic pike]

I understand why you don’t trust me at this point, especially after multiple bans related to the same issue. Looking back, I should have been more careful about the people I chose to play with.

I want to be honest — I was not cheating myself, but I understand why continuing to associate with players involved in cheating reflects badly on me. I take responsibility for that.

Going forward, I will avoid playing with those people entirely. I appreciate you taking the time to review my appeal, even if the situation looks bad from your perspective.

[austere quest]

!sm 5

[glass olive]

:ok_hand: The slowmode delay was changed from 180 seconds to 5 seconds in this channel.

[magic pike]

Hi, I would like to clarify the situation regarding my ban.

The teammate who was previously considered a cheater has now been reviewed and unbanned, with confirmation that it was a false positive.

Given this, I believe the basis for my “play with cheater” ban no longer applies.

I was not cheating myself, and I was not knowingly playing with anyone confirmed to be cheating.

I respectfully request a re-evaluation of my ban in light of this updated information. Thank you for your time.

[balmy cypress]

Where are you getting that information? Its not true, I am looking at the cheating ban still active on their account.

[jade epoch]

/whitelist

[deft linden]

Hi my account got bann4d in SEA MAIN server ( 76561199863957826 ) im not faking cheating u can check my pc pls

[balmy cypress]

You were caught cheating, you will not be unbanned.

[balmy cypress]

Hi, whats the issue?

[jade epoch]

The account was banned without cheating. I want to know the reason. I haven't been banned either

[balmy cypress]

?steamid

[glass olive]

Hey, @jade epoch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jade epoch]

Sorry, you have been blocked
You are unable to access rustoria.co

[balmy cypress]

whats your steam name

[jade epoch]

76561198099082942

[balmy cypress]

?appeal

[glass olive]

Hey, @jade epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jade epoch]

Check the reason, there is no justification for the ban

There is no information about ban

[shy elbow]

i dont want to pay for that thats the thing, but they're scripting so i dont understand why they cant get banned

@balmy cypress

[mellow salmon]

Most teams in China have cheaters.If you play with cheaters,is it wrong to ban you?You deserve it.

[ocean siren]

can i get an admin help i cant join the server i was just playing yesterday because apparently i have a "high risk account" have been playing pc for over a year now on the same account and never once had this

[jade epoch]

There are many, many Chinese people, which brings economic benefits to you, but there are also people who cheat because of this. However, there are also those who don't cheat,

[mellow salmon]

Please send your 17-digit ID.

[jade epoch]

@glass olive Where is the robot?

[tired gust]

What should I do if he doesn't respond to my messages and writes Marzy instead?

[jade epoch]

能帮忙我一下吗 ？

[mellow salmon]

The clan name of EUmain is -1k, and they have a large number of members. Whenever they lose a PVP battle, they will immediately launch organized forced raids. They employ hackers to forcibly lock onto the targeted players and kill them, forcing their sleeping bags into cooldown. The rest of the team bombards the base with RPGs. This clan is already notorious on Chinese social media platforms.

[sudden prism]

ticket

[raw pewter]

!appeal

[glass olive]

Hey, @jade epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long idol]

cant add app on @proven narwhal

[jade epoch]

@mellow salmon 你们限制区域，既然你不限制区域什么人进去玩都可以的吧？你说雇佣作弊者进来击杀，也是要产生费用的，对于此问题，你们可以封禁整个社区，我完全不在乎。前提是你们拥有充足的语音或者文字证据。最大收益者必然要受到制裁。其他国家的玩家各种鼠标宏等也是很多的吧，我们也很尊重其他国家的高手

[ocean siren]

@glass olive im guessing i wont recieve an answer to my appeal tonight?

[mellow salmon]

Please provide your clan name or your 17-digit player ID. Are you actually part of the -1k clan?

[jade epoch]

@mellow salmon 我不是什么工会的 76561198099082942

没有人吗？

[sage nest]

you replied to a bot, appeals take 1-3 business days

[jade epoch]

我的房子会腐蚀掉的

[sage nest]

have you made an appeal on the website ?

[jade epoch]

没有啊 我不知道他们在做什么

请问在哪里查看封禁 原因

[sage nest]

!appealcn

[glass olive]

您好, @jade epoch

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[jade epoch]

我无法连接他们的网站请问有邮件吗/

[sage nest]

normally the only way to appeal is through the website

[jade epoch]

我无法登录他们的网站

[jaunty phoenix]

Dear administrator, my reason for the ban shows playing with cheaters, but my teammates were not banned. I did not cheat or use any third-party software, and neither did my teammates. I have submitted my appeal application, can you help me pass it.

[sage nest]

appeals take 1-3 business days

[jaunty phoenix]

I applied a week ago

[urban ivy]

Support regarding VIP? I think I made payment support but I think it is incorrect

[calm island]

我买了会员为什么没了啊

[jaunty phoenix]

@sage nest Can you help me handle my appeal，Thank you

[sage nest]

thats usually where admins tell people to make their tickets for vip issues

[sage nest]

im not an admin i cant help you anymore than i have

[sage nest]

#payment-support

[pulsar marten]

I live in Russia and can't access the website https://rustoria.co/support/appeal . Can I ask for help on this Discord channel?

I was banned for playing with a cheater.

[calm island]

ok

[willow elbow]

anyone on?

[cobalt jackal]

What do you need help with?

[vapid kayak]

Which channel can I go to see the banned people?

[willow elbow]

Im on Rustopia small, and I’m trying to build and it keeps telling me in a 2x1 grid that I can’t build because it’s “building blocked by player Eddie” and there is not a player there.

[cobalt jackal]

Our ban list is not public information

[lavish zodiac]

i just got vip for sea medium and i still have to wait in queue can someone help please

[cobalt jackal]

Rustopia? This is Rustoria support. Try reconnecting

[willow elbow]

Sorry I meant Rustoria

[willow elbow]

I have and so have many of my team mates

[cobalt jackal]

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[somber bough]

any help at all available with that possible or no

[sage nest]

with that ?

[somber bough]

the invisible person blocking us from building on our base

[sage nest]

admins normally dont intefere with gameplay idk

[somber bough]

well idk its just a bug or glitched entity so just seeing if we could at all get any help

worth a shot yk

[sage nest]

sometimes players go invisible when they dc, that could be it

[somber bough]

ik but typically i feel like theres a nametag u could see but this is just nothing blank space

so weird lol

[sage nest]

try something that does splash damage

like a moly

[somber bough]

gonna try a grenade and molly yea

[sage nest]

lmk if it worked

[somber bough]

nah did nothing

oh welllllllllllllllll lame afff

[gilded dragon]

@cobalt jackal why is my vip gone ?

[cobalt jackal]

!vipissues

[glass olive]

Hey, @gilded dragon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[pliant halo]

@cobalt jackal can we get some help here?

[cobalt jackal]

What do you need help with?

[gilded dragon]

Thankyou

[maiden ore]

Good afternoon! Problems connecting to rustoria.co EU Medium server
Ник - stakanovez.
https://steamcommunity.com/profiles/76561198108143983/

[pliant halo]

@cobalt jackal trying to build my external and it says blocked by player "name" but theres no body no nothing can i reach out to have someone remove the body from the naked beach or something? idk what to do

time to move somewhere else or what?

[sage nest]

#support message

[pliant halo]

need help bro

put a lot of material into this base man

[sage nest]

try to kill the player with splash dammage like moly or grenade

[pliant halo]

already tried bro

[cobalt jackal]

If there’s no body or player there, it’s most likely just a temporary issue. Unfortunately admins don’t interfere with gameplay.

[sage nest]

had this happen before and that fixed it

[maiden ore]

@cobalt jackalhelp me

@cobalt jackal Good afternoon! Problems connecting to rustoria.co EU Medium server
Ник - stakanovez.
https://steamcommunity.com/profiles/76561198108143983/

[cobalt jackal]

What message you get when u try to connect?

[maiden ore]

cheating

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[maiden ore]

@cobalt jackalok, thank you

@cobalt jackal I am geographically in Russia, I cannot connect to this foreign site. Are there any other ways?

[hollow cosmos]

try using a vpn if you have one

[maiden ore]

@hollow cosmosunfortunately, no

[gilded dragon]

how long does it take for my discord ticket to be looked at?

i bought q skip and now its gone

am i spose to sit in 70 player q

[sage nest]

did you make it through #payment-support ?

[hollow cosmos]

If you are trying to connect to SEA Medium, the vip is currently broken

[gilded dragon]

yes i did

how long will it be broken

[hollow cosmos]

No ETA on a fix currently

[gilded dragon]

i think fixed now lol or manually skipped me

[halcyon yacht]

75 queue with vip, so sad, waiting for fix this issue

[topaz sky]

I have vip for sea med and im in que? is this normal

[hollow cosmos]

its an ongoing issue

[topaz sky]

yeah well increase pop then, im not paying 15 for you to fuck up and not let me play during peak time

[lyric basalt]

If you have VIP thats not working please make a #payment-support ticket

[sage nest]

!slots

[glass olive]

Hey, @topaz sky

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[restive apex]

в какой канал писать по поводу читеров?

[earnest quiver]

!ticketru

[glass olive]

Привет, @restive apex

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[untold crystal]

can i be dragged to a call by an admin

[maiden ore]

сколько ждать ответа в поддержке?

[earnest quiver]

Зависит от ситуации, если это жалоба то они рассматриваются в кратчайшие сроки.

[maiden ore]

мне бан выписали))) подал аппеляцию.... какая-то фигня

[acoustic pagoda]

Why isn't any of the admins responding?

[earnest quiver]

Аппеляция рассматривается в течении 1-3 дней

[cobalt jackal]

What do you need help with?

[maiden ore]

@earnest quiverтак и вайп пройдет)))

[earnest quiver]

Я вас прекрасно понимаю, но увы

[inland yacht]

а как узнать ответ от аппеляции

ну типо если ее расмотрять куда мне нужно зайти и узнать ответ

[earnest quiver]

На сайте где вы ее подавали

[inland yacht]

окей спасибо

[thorny dune]

You can find the response to your appeal on the website where you submitted it, if there is an update

[acoustic pagoda]

can you come dm ?

[dawn quarry]

VIP not working

[hollow cosmos]

please make a #payment-support ticket

[grizzled meteor]

Good morning,
i just tried to join EU Long, but then i get a message saying im banned. and on and when i go to toria.com i have nothing?? im confused as a solo player now!

[wet rune]

почему меня кикает по причине читинг?

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[cobalt jackal]

!appeal

[glass olive]

Hey, @grizzled meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled meteor]

got so say i love the name XD rewatching the series rn

[earnest quiver]

Вас кикает при попытка зайти на сервер?

[jagged fern]

any admin online right now?

[open shadow]

why i am in queue, my vip is not yet expired

[tardy patio]

Hello I bought VIP about 10 minutes ago and I still get thrown into a queue. I restarted my game multiple times

[slow sapphire]

300pop 100q

why lol

[cobalt jackal]

!vipissues

[glass olive]

Hey, @open shadow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[cobalt jackal]

^ @tardy patio

[slow sapphire]

@cobalt jackal bro why sea medium get 109queued only 250pop bro

[proper matrix]

@cobalt jackal can you help me out?

[unborn quartz]

Hello, can you tell me? Can there be more than 6 people in a team, but only 6 people online? On the server Rustoria.co - EU Low Pop?

[thorny dune]

You can have as many people as you wish in your team, it's only the team UI that is limited to 6

[cobalt jackal]

What do you need help with?

[slow sapphire]

<@&274971100184576010> pls up pop server sea medium 246pop 118q

[proper matrix]

I got false banned for cheating i log off yesterday i wake up today and im banned for cheating when i deadass lost all my kitd yesterday barely killed anyone i have never downloaded chests on my pc nothing is there anyway you can help me directly i promise i dont cheat and what did i even do that got me banned for cheating i csnt send steam id

I was afk most of the night tdy i log on and im banned

[thorny dune]

If you want to send me your SteamID, I can get you pointed in the right direction

[proper matrix]

76561199559012976

Ty

[copper stone]

How can I report a possible boat cheat/hacks

[thorny dune]

Ahh I see now, this should be fixed and you can reconnect

[thorny dune]

You can open a ticket here https://rustoria.co/support and we will review it as soon as possible

[grizzled meteor]

same happen to me, logged of last night, then tried to log back in thisd morning and a was banned for cheating

[proper matrix]

So why did i grt banned lmfao?

[thorny dune]

You didn't essentially, just tied to something unrelated to you but an easy fix once were made aware

[proper matrix]

Lost me with thst onr ngl but ir doesnt mstter thx

[grizzled meteor]

can the same thing have happen to me?

[thorny dune]

In short at least, nothing you did wrong

[thorny dune]

If you want to send your SteamID I can take a look for you as well

[grizzled meteor]

ty

76561198369859973

[thorny dune]

Thank you, not sure why you are seeing the reason being "Cheating", but you are banned for playing with a cheater, looks like your team mate was banned so you were association banned for 7 days

[grizzled meteor]

memo to my self, don't play solo and stay friendly whit your 4 man neighbor by going in team XD

tnx for the hhelp tho 🙂

[thorny dune]

You can of course submit an appeal for this ban if you wish and include all of this information and anything else you feel would help, the banning admin will review it https://rustoria.co/support/admin/appeals

[grizzled meteor]

i mean, its my fault for been naiv and think that players a playing clean this days, i just take that L and learn form it 🙂

[thorny dune]

Of course I respect that, the option is there for you at least though if you wanted to reconsider later. Have a good day!

[prime escarp]

Hello, could you please tell me why I get kicked from the server on my first login due to the “Cheating” reason?

[sage nest]

!appeal

[glass olive]

Hey, @prime escarp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague bane]

paid for q skip 10 minutes ago and still not owrking someone pls help

MAN FOR CRYING OUT LOUD SOMEONE PLS HELP ME OUT I PAID MY MONEY WWHY CANT I GET INTO DA SERVERRRR

[vale elm]

paid vip for queue skip and its still not working

<@&274971100184576010>

[sturdy terrace]

Please head to #payment-support and make a ticket

[vague bane]

could we please get an ETA on #payment-support replies as i have been waiting.

[round basin]

tried joining eu main for the first time it wont let me join due to it saying "cheating" never once downloaded or used scripts or joined the server

[prime escarp]

Could you please tell me how to submit a support ticket if the website doesn’t open?

[prime escarp]

!appeal

[glass olive]

Hey, @prime escarp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

!appeal

[glass olive]

Hey, @round basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lilac kindle]

br long offline??

[sage nest]

it does look like it

[lilac kindle]

Is there a date set for its return?

[sage nest]

[raven mist]

Seems to be booting up

Will be in a few mins

[sage nest]

looks like its back on !

[bitter tangle]

Hi, can I get assistance with reconnecting, I have vip but still in queue

[thorny dune]

Please open a #payment-support ticket

[fierce rain]

@thorny dune my Sea Medium VIP membership expires on May 16th, but I'm currently experiencing a queue to log in.

[thorny dune]

Hey there, please open a #payment-support ticket

[prime escarp]

@thorny dune Could you please tell me how to submit a support ticket if the website doesn’t open?

[fierce rain]

need to report?

[thorny dune]

How do you mean it doesn't open? If it's blocked in your country, I'd recommend a VPN

[thorny dune]

If you go to #payment-support and click "Open ticket" followed by your region, you will open a support directly to the payment team

[waxen gazelle]

Why do I have to wait in line after buying a VIP? Steam ID: 76561198736015381, server sea medium.

[thorny dune]

Hey there, please open a #payment-support ticket so we can look at this for you

[dim fern]

where do i report a cheater ?

[sacred garnet]

off bots on rustoria eu east long, bots in silo stacked in texture and shooting me, i cant go out, what to do?

[thorny dune]

You can report a cheater on our website https://rustoria.co/support

[thorny dune]

I will come take a look

[sacred garnet]

I can show it on screen sharing

[thorny dune]

I'm not seeing any scientists in textures, it's likely a Rust bug where the npc is invisible from your angle

[sacred garnet]

and what should I do?

[thorny dune]

Looks like you managed to get it haha

[mellow flare]

help VIP seas med

[sacred garnet]

yep))

[sacred garnet]

Molotov is top!

[signal jay]

good day we have a cheater here next to our base I also have a clip of him moving strangely on his roof we are playing Rustoria EU long
https://medal.tv/games/rust/clips/mFREAKtyyxwZrnEyd?invite=cr-MSx2NGgsMTk3MzAzNDg5

[cobalt jackal]

If you want to report a player, please do it here: https://rustoria.co/support/report

[dapper ferry]

Where can I file an appeal against the fact that I'm playing without cheats?

[vernal elbow]

hello, how get can i ticket ? in server my friend got unfairly banned please any someone help.. 🙁

[thorny dune]

Appeals can be submitted on our website https://rustoria.co/support/appeals

[vernal elbow]

oh, thanks admins

[sacred juniper]

I GOT PUT ON HIGH RISK FOR VPN AND MY APPEAL HAS BEEN DENIED LOOOOOOOOOOOOOOOOOOOOOOL

Maybe give me a reason for denying my appeal????? ohhh, you wont because you dont have one! scummiest server to ever exist

[dim fern]

plzzz check 76561199698580161 rn on main toria admin said hes not cheating watchb him plzzzzz

800 hrs 1 previous vac ban

full esp and aim locking ffsd

[sacred juniper]

• played this server for one day 2 weeks ago
• never EVER played with cheaters since i only play with my boys who are ON THE SERVER right now
• 700 hours, $4k steam inventory, 0 bans
  I OBVIOUSLY got flagged for vpn and it still took you 2 WHOLE DAYS to read my appeal and deny it without even giving a reason, meanwhile the clearest cheaters ever are having the time of their lives on your server triple headshotting anyone on 150 mt range 🤣

[olive stag]

hey,
i have problem with my vip, i still have valid vip. but for some reason sitting in Q for that server, any suggestions how to fix or who to approach ? tia.

[rain drift]

anyone able to attend my ticket, just need my queue skip to function for sea medium

eu-7740

[thorny dune]

Please open a #payment-support ticket if you still need help with this

[molten hare]

How many slots can EU Long expand to?

[little flower]

how to claim booster benefit?

i type /boosted it dont work

[thick radish]

i cant open ticket because got reach ticket. my vip is not working anymore

[void prism]

Does one need to put in a support ticket for a ban of accociation of a cheater? Not sure who i was teamed with that was banned. Surely it gets cleared, fresh wipe and all. - Edit - Can i get it removed?

[earnest quiver]

!appeal

[glass olive]

Hey, @void prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void prism]

!appeal

[glass olive]

Hey, @void prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void prism]

@earnest quiver 3 days for a response. Buh the ban will be lifted by then, I was hoping to play tonight. :\

[earnest quiver]

The game block can be lifted, if I'm not mistaken, 7 days after receiving it. or write an appeal now

[tranquil edge]

Where can I report a player?

[earnest quiver]

!ticket

[glass olive]

Hey, @tranquil edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cyan axle]

!ticket

[glass olive]

Hey, @cyan axle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tranquil edge]

!ticket

[glass olive]

Hey, @tranquil edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable brook]

я все привезал а меня кикате по пречине come to discord.gg/rustoria - luke

[glass olive]

Hey, @stable brook

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

Напишите в личные сообщение @balmy cypress

[stable brook]

понял спасибо, а за чего это может быть?

[earnest quiver]

Не знаю, поговорите с ним, он вам все расскажет

!steamID

[glass olive]

Hey, @novel zinc

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[novel zinc]

76561199417601687

[pulsar briar]

YO i just spawned in on rustoria long after restart and got tped across map and fly died? Help?

[random barn]

ребят, вы можете слоты увеличить на EU East Long?
Guys, can you increase the slots in EU East Long?

[earnest quiver]

600 это максимально допустимое на данный момент чтоб было играбельно, вы всегда можете приобрести ВИП статус чтоб скипать очередь

[halcyon yacht]

vip skip queue fixed admin ?

[earnest skiff]

hey my friend bought me q skip for sea long and it didnt work but he paid is anyone else having this issue?

[raven mist]

Let your friend make a #payment-support ticket please

[delicate hare]

Добрый день. Был забанен позавчера в оффлайне непонятно за что. Отправил апеляцию и жду уже больше 15 часов. Специально покупал вип проходку, чтобы поиграть на выходных, а уже второй день не могу зайти. Пожалуйста, рассмотрите мой тикет #31da95

[crude copper]

please restart sea main this lag is unbearable

1109 ping

[earnest quiver]

Апелляция рассматривается в течении 1-3 дней

[meager pond]

yoo shenzy i made a ticket cna u look at it

[void prism]

same been waiting 40 minutes so far

[novel zinc]

what do i do when my ban appeal gets approved but im still banned..
76561199417601687

[raven mist]

Im sorry but you wont be unbanned

[meager pond]

shenxyyy

[raven mist]

Aceee

[void prism]

@raven mist Whats the chances you can have a gander at my ticket pls bby ❤️

[raven mist]

Is it a cheater report?

[void prism]

Accociated :\

[raven mist]

Appeals need to be handled by your banning admin im afraid :/

[void prism]

Aww shucks. All good. Guess ill keep waiting 🙁 Thanks though.

[raven mist]

If its your first ban it will most likely be 7 days

[delicate hare]

@raven mist This is somehow unfair. I was banned offline for nothing, and now I have to wait three days for my appeal to be processed. I specifically bought VIP for your server so I could play over the weekend, but if I get unbanned on Monday, I still won't be able to play until next weekend. Why is this happening?

[meager pond]

shenzzyyy

are u gonna look at my paymentt support ticket?

i have pics of reciept

help

shenxxxxxxxyyyyyyyyy

[raven mist]

What are you banned for

[raven mist]

Only our payment support handles those tickets im afraid

[meager pond]

what support are u then

[delicate hare]

I banned for cheating too.

[raven mist]

Admin? 😂

[raven mist]

!steamid

[glass olive]

Hey, @delicate hare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven dew]

Hola ayuda no puedo ingresar al servidor

[meager pond]

if u cant do nothing the fuh are you sitting in the chat telling people to send tickets

[delicate hare]

76561198070910664

[raven mist]

Cheater reports or appeals

[raven mist]

You should be able to join again

[rapid kernel]

Hello! I've been banned for no reason again! I waited in line and now I'm banned, even though I played and left yesterday. I don't use anything and never have. I had the exact same situation last time I wiped, and now I'm doing it again... I ask you to reconsider.

[delicate hare]

Thank you! You're the best

[rapid kernel]

Hello! I've been banned for no reason again! I waited in line and now I'm banned, even though I played and left yesterday. I don't use anything and never have. I had the exact same situation last time I wiped, and now I'm doing it again... I ask you to reconsider.

[round basin]

made a ticket on the website anyone able to review?

was lodged 5 hours ago

[rapid kernel]

I spent so much time, stood in a queue of 215 people and ended up getting banned for no reason... It's very offensive and upsetting.

[round basin]

ive been banned for cheating apprently never played tthe server never had scripts or. used em

my mate wanted to play and been waiting for 5 hours

[raven mist]

!steamid

[glass olive]

Hey, @round basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

!steamid

[glass olive]

Hey, @rapid kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[round basin]

76561199193784655

[lilac egret]

I've been banned for cheating

[rapid kernel]

76561198812868971

[raven mist]

You should be able to join again

[round basin]

thankyou

[wise arrow]

Hey i canceled my subscription from EU Main but it still charged me today why?

[rapid kernel]

76561198812868971

[raven mist]

You can also join again

[raven mist]

Make a #payment-support ticket please

[lilac egret]

I have been banned for cheating and has appealed two days ago i need help pls!

[rapid kernel]

Thank you for your quick response, truly thank you, but to stand in that line again...

[raven mist]

Are u in queue rn?

[rapid kernel]

Not anymore, thank you

[visual girder]

is there an admin/mod ingame that could help ?

vanilla eu east long

[finite ice]

can you please get on my ticket. You guys are the best admins ever!

[novel zinc]

oh alr, no worries

[midnight pike]

How to remove high risk account?

[void prism]

@midnight pike !appeal

[midnight pike]

!appeal

[glass olive]

Hey, @midnight pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inland echo]

what if i got banned for cheating, but i have never used cheats, and on the website i can't appeal my ban, cuz there is written i have no bans, what should i do?

[obsidian fable]

how do i report cheater

[void prism]

!report

[glass olive]

Hey, @void prism

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inland echo]

@raven mist

what if i got banned for cheating, but i have never used cheats, and on the website i can't appeal my ban, cuz there is written i have no bans, what should i do?

!admin

<@&874995535881326632>

[midnight pike]

how many times checking appeal?

[neon zephyr]

q mierda donde esta hosteado?

bno puede ser q q viva lado de brasil

y vaya mal pinjg

[rustic burrow]

hey

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[midnight pike]

<@&874995535881326632> check my appeal hantavirus please

[dense geode]

can admins unstuck people is that a feature?

[void prism]

Not sure. They estimate 1-3 days. Depends on the situation and who banned you. Just be patient with them I guess.

[opal idol]

maybe wrong account connected to the web

[inland echo]

No

[opal idol]

you by chance have VAC or EAC?

[inland echo]

No

Just when i join server, kicked reason cheating

All rustoria servers

But on the website no bans

No vac

[opal idol]

you on official rustoria website?

https://rustoria.co/support/appeals

[thorny dune]

Try now, you should be able to reconnect

[inland echo]

Of course

[inland echo]

Ye, now i can, thanks

[regal trout]

HELLO I'VE FILED AN APPEAL HOW LONG WILL IT TAKE TO BE REVIEWED I'VE BEEN WAITING FOR 2 HOURS I NEED TO ACCESS THE SERVER URGENTLY BECAUSE ALL THE DOORS ARE OPEN BUT FOR SOME REASON I'M BLOCKED FOR CHITING

Bearch can you help me?

<@&874995535881326632>

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal trout]

it's terrible if I'm not unbanned today, it's just disgusting. I tried to play for two days, but I ended up in a queue, and when I logged in to the server, I saw that I was banned for using cheats. I don't understand how this is determined, as I have never played with cheats.

Thanks a lot, my problem has been solved.

[oak atlas]

Please expand the slots on the EU Long server. I'm waiting for 5 people in a 4-hour queue.

and I'm too poor to buy a VIP

[stable brook]

сколько приблизительно ждать ответ от @balmy cypress ?

[oak atlas]

хз

долго

НА МЕДИУМ СЛОТЫ УВЕЛИЧИЛИ НАДЕЮСЬ ЧТО НА ЛОНГЕ ЩАС ТОЖЕ

Я БОЛЬШЕ 10 ЧАСОВ В ОЧЕРЕДИ

[stable brook]

это вообще за что может быть

[earnest quiver]

Как только он появится в сети, он вам ответит, вы написали ему на Английском языке?

[stable brook]

да

[oak atlas]

как действует расширение слотов , какая должна быть очередь чтобы их расширели\

я 6 более 2 часов сижу в очереди

[noble girder]

<@&874995535881326632> in eu east medium ping jumped 90 to 5000 every random seconds pls fix that

[earnest quiver]

!slotsru

[glass olive]

Привет, @oak atlas

Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.

[oak atlas]

у меня гореть насинает

ТАК СЛОТЫ НЕ МАКСИМАЛЬНО УВЕЛИЧЕНЫ А ОЧЕРЕДЬ 200+ ЧЕЛОВЕК

[noble girder]

у меня пинг на ист медиум скачет каждую секунду от 90 до 5000 просто шаг не могу сделать посмотрите пожалуйста на проблему

[oak atlas]

Я С 12 ЧАСОВ В ОЧЕРЕДИ ЩАС УЖЕ 8

[stable brook]

мне получается опаять стоять очередь в 200 человек после этого, когда снимут?

[earnest quiver]

Я передал информацию старшему составу

[earnest quiver]

Да

[oak atlas]

дайте випку пж ,у меня сегодня др

у меня комп 4 суток работает хахахахах

[wheat dew]

Can I get some help with ticket #a68d4f Thank you!

[earnest quiver]

Бывает) я когда играл у меня и по 10-15 суток не выключался 🤣

[noble girder]

у меня теперь 13к пинга) у друга 2000 у многих тоже проблемы

[oak atlas]

у меня пинга как очереди

НО ПОИГРАТЬ ИЗЗА ОЧЕРЕДИ НЕ МОГУ

3

очериди 3 ОНО ДВИГАЕТСЯ

-2 ТИПА

АХУЕТ

[stark trout]

<@&274971100184576010> Help, look at my ticket: #a3a95a

[ornate orbit]

<@&274971100184576010> <@&874995535881326632> MY TEAMATE HAS BEEN FALSLY BANNED FOR PLAYING WITH A CHEATER HOWVER NOBODY ELSE ON MY TEAM HAS BEEN BANNED CAN I GET SOME HELP COS I LOWKEY WOULD LIKE TO KEEP PLAYING THIS WIPE ??

[light dome]

<@&874995535881326632> <@&274971100184576010> Help, look at my ticket: #a3a95a

[austere lichen]

ищу тим

[crystal olive]

<@&874995535881326632> how do i ban appeal ?

[austere quest]

!appeal

[glass olive]

Hey, @crystal olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly dust]

<@&274971100184576010> <@&874995535881326632>

[thin plover]

!ticket

[glass olive]

Hey, @shrewd basalt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

Use our ticket system

[shrewd basalt]

@thin plover thx bro

[cursive vessel]

can someone look at Appeal #6b331e when they have a chance. thanks.

[eager anchor]

<@&874995535881326632> Good evening, dear administration, I was banned again on rustoria although I already submitted a request to unblock, but now I was banned again for the same reason, and I can’t appeal now.
76561198144557894 my steam id

[sage nest]

Was the first appeal approved ?

[light dome]

!ticket

[glass olive]

Hey, @light dome

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pulsar kettle]

<@&874995535881326632> why u banned me? steam id: 76561199830158222
Banned: Come to Discord.gg/rustoria - iamjack

[raw pewter]

hey Obezy , can you make an appeal and i will explain the detail in there

!appeal

[glass olive]

Hey, @raw pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

!appealru

[glass olive]

Привет, @raw pewter

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[pulsar kettle]

!appeal

[glass olive]

Hey, @pulsar kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

replied you in ticket

[pulsar kettle]

Bro, do you know the rules well? Please read what I answered, I hope for justice.

[hexed mortar]

hello my vip in rustoria eu long is lag y just buy the last 4h and y change my name steam and now my vip take my old name can you help my thanks

[raw pewter]

https://discord.com/channels/274965952116817920/883058174570135572

by the way , changing steam in game name , not account should have make no difference in VIP

[hexed mortar]

yes but the vip say my old name steam and now y can use my vip y dont now why

[raw pewter]

what is your steam id?

you only changed name? not account right, just to reconfirm

[hexed mortar]

my steam name now [KLG] Алексис

and my old is snow_mercy

[raw pewter]

what about steam id?

!steamid

[glass olive]

Hey, @raw pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed mortar]

76561198767431810

[deft briar]

Hi Jack, i've been banned recently. Most likely automated ban on your server, would you be so kind to check it for me? I'd appreciate it

Appeal #147b9e

can provide steamid if u need in a sec

[unique jolt]

Please unban me

I don’t cheat before I even got in the server it disconnected me for cheating

[raw pewter]

what server you are playing?

[hexed mortar]

rustoria eu long

[unique jolt]

Jack can you unban me on rustoria us main

[raw pewter]

go appeal tom

[deft briar]

Can you check my previous message please?

[unique jolt]

How

[raw pewter]

wait for appeal respond then

[raw pewter]

!appeal

[glass olive]

Hey, @unique jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

i can only see a Builder+ pack for your account which is already expired

[raw pewter]

i do not see any VIP for EU long

[hexed mortar]

how y just buy the last 4h

[raw pewter]

only the money man can help you =<

you might have bought it on wrong account? i do not know

[hexed mortar]

can y sent a screen shot ??

[rapid oracle]

how do i make a ticket here

[misty scroll]

Through https://rustoria.co/support

[hexed mortar]

@raw pewter Y JUST SENT A SCREEN ON MP

[sage nest]

appeals take 1-3 business days

[wild estuary]

Cant make tickets on the website tells me that im banned but i dont have any bans

[sage nest]

are you logged into the same account no the website ?

[wild estuary]

Yes

[hexed mortar]

A GUYS CAN HELP MY ??

Y JUST BUY VIP AND NOW IS OFF

[sage nest]

#payment-support

[hexed mortar]

Y CAN SAY MESSAGE

[misty scroll]

Put in your request in #payment-support, then you'll receive an answer when we can help you

You have not made one yet

[maiden glade]

CHEATER

[glass olive]

Hey, @maiden glade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

You'll need to submit a ticket through https://rustoria.co/support please

[blazing lodge]

i did it alr

we

did*

[misty scroll]

That's perfect, then it'll be looked into ASAP

[blazing lodge]

thnx

[deft briar]

any chance of getting reply tommorow?

[maiden glade]

We filed a ticket a long time ago, 0 reactions

[misty scroll]

The oldest open ticket without an answer is currently 36 minutes old

If you submitted before that, it has already been answered

If you did after that, it's being looked into right now

[deft briar]

Thanks, I'm waiting.

[unique jolt]

I sent a appeal

[sage nest]

all you have to do now is wait 1-3 business days for an admin to reply

[soft steppe]

i sent an appeal but it was denied i got banned for association but no one on my team is banned for cheating is there anyway to find out who i was associated with

[balmy cypress]

?steamid

[glass olive]

Hey, @soft steppe

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[soft steppe]

76561199806927586

[deft briar]

would you please look into my appeal as well? Appeal #147b9e

[balmy cypress]

I've sent a message to the admin who banned, I cannot say too much past your team benefitted from cheaters currently

[balmy cypress]

Hey, play on your main account and you will be all good.

We don't allow accounts like your new one, its too high of a risk

[soft steppe]

will i be able to find out more

[balmy cypress]

Ask your teammates, someone will be aware of what they did

Wait for your ticket to get a reply @shrewd shale

don't call them out here, they may see and toggle

an admin is spectating

[shrewd shale]

why are my messages being deleted?

[balmy cypress]

^

thats why

you already gave all the info in your ticket, no benefit in writing it here too

[deft briar]

For example if I play 1k more hours on this specific account would that be eliglible for unban?

[balmy cypress]

Couldn't say for sure, but that would help

[shrewd shale]

My teammates saw everything and he killed us many times, but there were no cameras, he plays all day.

[balmy cypress]

Well an admin is looking, so give them some time to review and be sure

[soft steppe]

but nothing has been done that is why im confused the only possible thing would be me putting in a code that was leaked

[deft briar]

well thats a bummer, I would need a specific answer to that, im not willing to invest 1k hours on other servers just to play rustoria, I would like to play on rustoria in the first place

[shrewd shale]

He's terrorizing us right now, you can follow him.

[deft briar]

and i stream from time to time, so thats why i need sec acc with private bm

[shrewd shale]

thank you very much

[balmy cypress]

Well I am not giving a specific answer. Play on your main account though, that is allowed and you should have no issues.

[soft steppe]

is there anyway to find out the specific reason i was banned

[deft briar]

So do I have to hold any hope that the answer to the ticket will be different or not?

[balmy cypress]

you will be denied

play on your main

[raw pewter]

what is your ban reason?

[soft steppe]

association but no one on my team is banned so how does that work

[raw pewter]

if you have received an association ban, which mean you are some what related to a cheater
you might not know the cheater very well, or forgot who he is
but if you got banned which mean you are related to them

[soft steppe]

is there any way i can find out who because if i am some what related there must be something specific that happened

[raw pewter]

i can give you the cheater name , but how you are related is something i can not tell you

76561199078210944

[soft steppe]

how do i check who that is

[raw pewter]

https://steamcommunity.com/profiles/76561199078210944

[soft steppe]

i have no idea who that is

[raw pewter]

oh well , the system indicate you are related to them , therefore the ban

[balmy cypress]

someone in your group knew them or their teammates, and your group benefitted from them. In the future, don't risk being involved with cheaters in any way

[ornate orbit]

no we didnt

he legit killed me loads

[raw pewter]

perhaps ask your teammate about it , someone must have done something

[soft steppe]

we have no association with him i just want a specific reason

[balmy cypress]

well we can agree to disagree, but think hard enough and you'll figure out the reason for the ban.

Avoid cheaters in the future

[ornate orbit]

no one was assicioted with him

[balmy cypress]

you won't be able to get more details than this, your group got you related to them so its up to you to connect the dots further than what we've said

someone will know

[ornate orbit]

nobody knows

becuase we dont know him

[soft steppe]

why cant we get more information we do not know who it is

[balmy cypress]

well we have nothing more to say in this case

[soft steppe]

you cant say association and not tell me how why am i the only one banned i do not know that guy i just want an answer

[balmy cypress]

^

[light dome]

@balmy cypress you can take a look at my ticket

[sage nest]

because it usually benefits players trying to play around the rules

[balmy cypress]

the more we say, the easier it will be to do what you did without being caught

[soft steppe]

so is it perma

[balmy cypress]

which ticket

[light dome]

#a3a95a

[balmy cypress]

No, its a regular ban

[raw pewter]

nah 7 days i think

[balmy cypress]

I believe 7 days

[ornate orbit]

nice w admins

[raw pewter]

but yeah , i can tell that you are indeed related to them , but i am not allow to tell you every detail.
i hope you understand that.

[ornate orbit]

no are not u idiot holy shit just listen we dont fucking know him

[raw pewter]

i mean swearing at us is not going to change the fact that your friend were related to them
one way or the other , people might forget , people might lie but system record dont

[ornate orbit]

im sorry but could u atleast tell us if it was eu small or eu main

[soft steppe]

ignore him but thanks for helping i believe it was false but nothing can be done thank you

[raw pewter]

it is a EU main ban

not eu small

[ornate orbit]

alr thanks

[shut flame]

when are leaderboards getting fixed

[ornate orbit]

admins i would just like to say nobody on our whole team has had a friendly conversation with that guy i hated him he killed me loads when i was transporting loot and he has kiolled my teamates loads aswel

[light dome]

Thank u @balmy cypress for support.

[lilac kindle]

como denunciar alguem?

[hollow cosmos]

https://rustoria.co/support/report

[lilac kindle]

vlw

[slow aurora]

when is the reboot on the eu long?

[lilac kindle]

o jogador lui e agus_pepe do rustoria BR LONG esta com racismo, ainda tem mais locais pra denunciar?

[slow aurora]

@hollow cosmos when is the reboot on the eu long?

[hollow cosmos]

<t:1778392800:R>

[iron valve]

@raw pewterHello, I'm trying to join any Rustoria server, but I keep getting kicked out with the reason "Cheating", even though I haven't played with cheats or in a team with a cheater. I encountered this error six months ago, and after contacting here, they helped me.

[woeful lark]

is there any admin i can dm i have been false ban for cheating made a ticket it has been denied

[balmy cypress]

?steamid

[glass olive]

Hey, @woeful lark

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

?steamid

[glass olive]

Hey, @iron valve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[woeful lark]

76561198752919722

[balmy cypress]

fixed, it was the gameban you were temporarily given by EAC

not sure why you are saying it was a VPN in your previous messages

[woeful lark]

when i made a ticket it said could be caused by vpn i use exit lag

i cant use exit lag on sea long but i can au premium is there a white list

[iron valve]

76561198358756167

[woeful lark]

@balmy cypress i do not have a gameban im playing other server past few days im banned from all rustoria server for cheating

[balmy cypress]

You did have a gameban, but it doesn't matter as it was temporary and they removed it

[grizzled viper]

Can i have an admin message me real quick

[balmy cypress]

whats the issue?

[balmy cypress]

fixed, join in 5-10

[grizzled viper]

player issue/ making a report bbut would like to explain the situation as its actively going right now

[iron valve]

@balmy cypressThank you very much and my deepest respect

[balmy cypress]

You can explain the issue in a ticket, sorry but we don't take reports in discord and writing in the ticket is the same for you as writing in discord

[grizzled viper]

thats fine, thanks!

[grizzled viper]

just made a ticket, thanks!

[queen topaz]

How do you onpen a ticket?

[sage nest]

!ticket

[glass olive]

Hey, @queen topaz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[queen topaz]

How long does this normally take to review?

[sage nest]

tickets are looked at in the order theyre reviewed

[queen topaz]

Thank you

[glossy sphinx]

question can i report a base that hasn't decay without tc we've been waiting for it to decay so we could make a base

[sage nest]

!ticket

[glass olive]

Hey, @glossy sphinx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

it will decay when times come , reporting it does nothing

[quick root]

How to report without logging? this button don't work to me

[sage nest]

true, i forgot it takes a while before decay starts

[unique jolt]

What to do after sending a appeal

[sage nest]

ban appeal ?

[unique jolt]

Yes

I joined the server before I got in I was banned for cheating

[sage nest]

wait 1-3 business days

[unique jolt]

Bro how long is that in normal days

[sage nest]

1-3 days without weekends ?

[halcyon geyser]

Why dose it say its approved but on rust it still says I'm banned

[meager trellis]

where do I make a ticket for false cheater association ban?

[earnest quiver]

!appeal

[glass olive]

Hey, @meager trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shut flame]

when is leaderboards getting updated/fixed

[earnest quiver]

It may be necessary within 15-20 minutes after the application is approved.

[meager trellis]

Thank you a ticket has been made and submitted

[sage nest]

you replied to a bot *

[earnest quiver]

!ticket

[glass olive]

Hey, @surreal stag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

also dont post their name in here it jsut helps them

[surreal stag]

oh ok

[shy dove]

!ticket

[glass olive]

Hey, @shy dove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy dove]

76561199760301979
76561199355083116
76561199189549002

CHEATER ALL OF THEM

[glass olive]

Hey, @shy dove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

dont post their id here it just helps them !

report em here https://rustoria.co/support/report

[glass olive]

Hey, @sage nest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marsh crag]

!ticket

[glass olive]

Hey, @marsh crag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense geode]

how can i make my clan discoverabl eon the rustoria page? so people can apply?

[sage nest]

!report dont post his info here it just helps them

[glass olive]

Hey, @shy elbow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense geode]

i dont think their are admins on rn

[shy elbow]

!report

[glass olive]

Hey, @shy elbow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense geode]

any admins or mods on???

cool, tuning my cheats on.... all admins are away at night time

[minor eagle]

rustoria eu medium is no limit in team?

[silver yoke]

hi admin i got ban for 7 days becouse palying association

steam id 1782585318 https://steamcommunity.com/profiles/76561199742851046/friends/add/

[half badger]

I had just joined the Rustoria server and was immediately banned for cheats. I submitted an appeal, but it was rejected. In my opinion, this ban is incorrect and unjustified. https://steamcommunity.com/id/DiferWin/

[glass olive]

Hey, @silver yoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave brook]

hi i got ban for High Risk account https://steamcommunity.com/profiles/76561199166255804/

[thorny dune]

You can submit an appeal here https://rustoria.co/support/appeals

[grave brook]

I can't go in there.

[half badger]

@thorny dune

[oblique edge]

Good afternoon, a man wants to buy a cheater for my house again, and this is not the first time

[eager anchor]

Yes

[oblique edge]

his acc 76561198208399951

[sage nest]

and did you appeal the latest ban already or it just says that right off the bat ?

[eager anchor]

I was banned again for the same reason: I played CS:GO on another account that has a VAC ban.
Now I can't submit a request to unban it I don't know why.
It says you've already submitted one.

[sage nest]

youll have to wait for an admin unfortunatelly

[eager anchor]

ok

[sage nest]

!report

[glass olive]

Hey, @oblique edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager anchor]

Can I tag them to see it faster or is it not worth it?

[sage nest]

theyre normaly not too fond of it but as long as you dont spam ping them

[eager anchor]

ok thanks

[winged finch]

hey guys, why was I banned for cheats on this server? I came in once, sucked it off, and was banned for cheating. WTF, I've never used software in my life.

[oblique edge]

I want to complain about this person because he uses other cheating programs and buys them on cheating and raiding websites. Please take a look at the screenshots and deal with this issue. Rustotiф eats long ban pls

[sage nest]

!appeal

[glass olive]

Hey, @winged finch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

!ticket make a ticket and include those in there

[glass olive]

Hey, @oblique edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged finch]

Should I write a ticket here?

[oblique edge]

I can't access your website.

[oblique edge]

please ban it

[sage nest]

#support message

[winged finch]

the website does not open

[sage nest]

try a vpn to access the website if you have one

[long cipher]

!ticket

[glass olive]

Hey, @long cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged finch]

Can you tell me how long it takes to get a response in a ticket?

[dense geode]

howe od i get my clan to go public on the rustoria website

[median echo]

yo weve trapped a cheater on us main can an admin come check him out

we have him handcuffed come

[earnest quiver]

!ticket

[glass olive]

Hey, @median echo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager anchor]

<@&874995535881326632> help pls
first appeal approved

[coral locust]

report

[glass olive]

Hey, @coral locust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ashen pasture]

what should I do if I'm banned for no reason?

[eager anchor]

покажи фотку бана

[ashen pasture]

в лс?

@eager anchor

Will they help me today?!

[sage nest]

!appealru

[glass olive]

Привет, @ashen pasture

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[sage nest]

Do note that appeals take 1-3 business days

[frail kelp]

hey, so im highly conserned that our base was raided with help of x ray cheats, where should i submit a report?

[sage nest]

!report

[glass olive]

Hey, @frail kelp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged finch]

Wtf approved and I banned

I want to play rustoria eu long I wrote a ticket and it was approved and the ban is still there guys

[sage nest]

wait a couple minutes if it doesnt work ask one of the admins

[winged finch]

okay

[half badger]

I had just joined the Rustoria server and was immediately banned for cheats. I submitted an appeal, but it was rejected. In my opinion, this ban is incorrect and unjustified. https://steamcommunity.com/id/DiferWin/

[cobalt jackal]

If your appeal has already been denied, the decision is final.

[half badger]

The reason? I just joined the project and didn't even play it.

[winged finch]

my appeal was upheld and the ban is still on rustoria

approved

[cobalt jackal]

!steamid

[glass olive]

Hey, @winged finch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winged finch]

76561198964670403

[buoyant meadow]

where do i go to male a ticket

[winged finch]

!ticket

[glass olive]

Hey, @winged finch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged finch]

ty bro

[half badger]

@cobalt jackal

[raven vault]

Help, dear administrator. I play on the SEA main server. Why does it show that I was banned for cheating on the US main server? I have never played on the US server. I already submitted my appeal, and only after that did I see this information. Is this because of VPN? My Steam ID is 76561199218677288.

[maiden trout]

https://sun9-5.userapi.com/s/v1/ig2/FozvwohgD2PkKUOtd617fqNW4fPE4-NLhTvh0Uxrv5LOJDLQvWE_SUYk2abSDie6bWbhiYRqms6WV54p8D05kr23.jpg?quality=95&as=32x43,48x64,72x96,108x143,160x213,240x319,360x478,480x638,540x717,640x850,720x957,1080x1435,1280x1700,1440x1913,1927x2560&from=bu&u=gIUk7fCfpA9__g9bptNV4gFa-ehQiQXFXPvuMPWM1Og&cs=640x0 he threatens us with cheats and asks us to take action 76561198208399951

[cobalt jackal]

I don’t have access to that information, but if your appeal was denied, then your ban has already been reviewed again, and if the decision was a denial, then it is final.

[cobalt jackal]

!report

[glass olive]

Hey, @maiden trout

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[raven vault]

Hello, I have stated it, but I think I missed the key information and I'm worried that the review will not pass.

😭

[sage nest]

i might be wrong but you can send more than one message in your appeal

[raven vault]

Thank you, but I can't send many messages until it's reviewed.

[sage nest]

you might get a chance to reply later when if they message you in the ticket

[pliant pecan]

76561198271599702 CHEATING

SEA LONG

[orchid lynx]

!report @pliant pecan

[glass olive]

Hey, @pliant pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid lynx]

it's better not to call out cheaters in any chat, so that you don't help them be aware that they might be under review soon 🙂

[sage nest]

!report

[glass olive]

Hey, @maiden trout

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torn bay]

hey have a good day

Don't the Rustoria servers have a 5-minute queue retention policy? It hasn't even been 5 minutes since I left, and now they've put me back in the queue.

[raven mist]

We have 2 minutes

[torn bay]

It kicked me off due to a server timeout, but I'm still in the queue—that's the problem. I logged back in right away, but I'm still in the queue.

i have 120 q rn

i need help

[raw pewter]

It kicked me off due to a server timeout , which mean you connection was not successful and the 2 min timer won't start until you were fully loaded

[maiden ore]

Уважаемая администрация, ну что за проблемы то с разбаном!!!

Мне дали бан на eu main, за читы, а я на это проекте ВООБЩЕ не играл

Написал в поддержку через сайт уже больше суток прошло и реакции 0

Так и глобал пройдет... сколько можно ждать то!!! Тут и проверять то нечего, я просто не был на этом сервере, откуда бан?!?!?!

[arctic sequoia]

I'm part of rustoria content creator program. There's going to be a big raid defense soon. Is there any chance any admin can get a demo for my video of the first 5 minutes?
rustoria eu med

@raw pewter

[earnest quiver]

Срок рассмотрения апелляции 1-3 рабочих дня

[kindred wren]

What should I do if I bought a VIP and 40 minutes have passed and it hasn't arrived?

Что делать когда купил випку, а прошло уже минут 40 и она не пришла?

[urban panther]

#payment-support

[earnest quiver]

#payment-support

[eager anchor]

@earnest quiverПривет,можешь подсказать ?

Я апилку новую подать не могу,пишет что вы уже подавали апилку на этот бан,а админы все игнорят в дс меня
Какой может быть выход в этой ситуации ?

[earnest quiver]

Приветствую, а какой ответ был на апелляцию?

[eager anchor]

Ситуация такая,меня банило +- месяц назад,за то что я зашел на аккаунт другой,где есть вак в расте,я написал апилку и меня разбанили
Сейчас я опять на тот аккаунт заходил дабы в кс поиграть и растория опять автоматом бан выдала

[earnest quiver]

!steamID Отправьте стим айди, попробую узнать

[glass olive]

Hey, @eager anchor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eager anchor]

76561198144557894

[eager anchor]

Спасибо большое

[thorny dune]

Здравствуйте, проблема должна быть решена, и вы можете подключиться.

[eager anchor]

Да,разбанило,спасибо большое!

[prisma fiber]

where can i make a ticket for a bug? the sprinklers are broken water pump to fluid switch to sprinklers dont work

[raw pewter]

!report

[glass olive]

Hey, @prisma fiber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

Eu long?

[prisma fiber]

us long

made a ticket with a clip explaining the fluid switch not working

[raw pewter]

Sorry sir, i wasn't here before, do you still need help on the raid def demo?

[thorny dune]

Hello there, thank you for forwarding this to us. Water on the server should be returning to normal now, please let me know if you encounter further issues.

[prisma fiber]

ty ❤️

[burnt furnace]

could you drop a card on Rustoria EU LONG? I can't load it

[tiny flame]

does server have q protection

rustoria long

[outer fable]

yes

[maiden ore]

Большое спасибо, администрации за разбан!

А предусмотрена ли компенсация за незаслуженный бан? Двое суток ни за что...

Теперь еще и в очереди посидеть...

[dark flume]

can someone check my ticket please Ticket #d10c36

thanks ❤️

[raven vault]

hello

I would like to ask why my account is high-risk, with hundreds or even thousands of hours of time and hundreds of dollars in stock, and there is only this account.

76561199141195043

Is it a problem with vpn?

[earnest quiver]

Компенсаций не предусмотрено

[tiny flame]

why lie

[minor basin]

А сколько ждать разбана если аппеляция Одобрена?

[earnest quiver]

Занимает в среднем до 30 минут

[minor basin]

прошло уже 1,5 а разбана нет

[earnest quiver]

Напишите номер вашей апелляции

Передам администрации

[minor basin]

#1ae153

[earnest quiver]

!appeal

[glass olive]

Hey, @raven vault

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

!steamid

[glass olive]

Hey, @minor basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

You can join again

[outer fable]

pls can you h elp me #c12482

[wide yoke]

Pls ticket #c13d6e

[rapid oracle]

what was link for the ticket

[fast mulch]

HELP

[uncut portal]

Hello, the ban was supposed to be lifted yesterday due to high risk, but the ban was not lifted and access to Ticket on the site is blocked. I ask for help with my Steam account https://steamcommunity.com/id/i_fendy/ The last ticket was Appeal #763dbe 9

[lean token]

I had 40 people in the queue, then it suddenly jumped to 61, and now there are still 61 people in the queue, 20 minutes already.

what I'm can do?

[thorny dune]

Not sure why you think your ban was supposed to be lifted yesterday? Your ban appeal was denied 5 days ago and that will remain I'm afraid. You'll need to find somewhere else to play.

[uncut portal]

I've attached a screenshot of my conversation with the administrator, which indicates the unban was released on May 9th.

[fast mulch]

About an hour later, there are 9 people ahead of me. My friend's score dropped to 65, but mine still hasn't gone past 9.

wtf help

[torpid cypress]

On the Rustoria eu low pop server, we were blocked for no reason, our nicknames Вальгус Дамблдор Фальшивоминетчик minumiha Tasu HJDS

[arctic sequoia]

no ty we got deleted

[left pilot]

Getting raided by a cheater can anyone help urgently?

#e65b91

[balmy cypress]

Hey, an admin will look as soon as they can, honestly not seeing anything weird on them but I cannot spectate right now

[left pilot]

they have 2-3 cheaters in their 20 man

Another cheater here

#ab1dc5

This response is absolutely unacceptable

This shit is fucking crazy, we're getting insta prefired by chinese players and this is your ressponse? unbelievable

[errant pasture]

teammate just timed out and is in a q ,he insta rejoined and still a q please skip him ,you can check loggin logs and he has it clipped his steam id is 76561199316136383 video proof aswell https://www.youtube.com/watch?v=GGZtr0du26A

[left pilot]

Any competent admins that can take a look at this? Ticket #a24ec8

[violet ruin]

Please be patient

[sonic stump]

can some one help me with high risk acount kicking

[dreamy venture]

@lyric basalt yes

u said come discrd

[sonic stump]

any moder can join support chanel

?

[earnest quiver]

!appeal

[glass olive]

Hey, @sonic stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dreamy venture]

@lyric basalt u said me come discord

[sonic stump]

i am not banned

[earnest quiver]

Вас кикает по причине аккаунт высокого риска, это считается блокировкой

[sonic stump]

это очень странно я толком и не играл у вас и не получал банов на других проектах

пробема в том что мои друзья играют я хочу к ним присойденится и сейчас писать тикет вам это займет крайне много времени

я бы хотел получить помощь как можно скорей - по этому я тут

выяснить ситуацию данного аспекта и по возможности приступить к игре со своими друзьями у вас на проекте

как мог от вас получить должную помощь в решение данного момента

[fiery hill]

!APPEAL

[glass olive]

Hey, @fiery hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic stump]

This is very strange. I haven't really played with you and haven't been banned on other projects.
The problem is that my friends are playing, I want to join them, and I'm currently filing a ticket. This happens to you a lot.
I'd like to get help as soon as possible - that's why I'm here.
I want to find out the situation in this regard and get the opportunity to start playing with friends on your project.
How could we get the necessary help from you in resolving this issue?

[leaden kiln]

Ticket #d099b8 check ticket, not whole team got banned

[dreamy venture]

@lyric basalt

@west mica

[pearl beacon]

hello, pls unban me
My neighbours on rustoria eulowpop invited me to their team, they helped me alot gave guns etc, then they went raiding base near launch and one of them gave me raidbase codelocks to help them. i didnt know that they are cheating and i got association banned pls unban me https://steamcommunity.com/profiles/76561199801544968/

[orchid lynx]

!appeal @pearl beacon

[glass olive]

Hey, @pearl beacon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[orchid lynx]

!report @leaden kiln

[glass olive]

Hey, @leaden kiln

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory sphinx]

US long, is the water bugged?

[glad belfry]

what's with the eu long server

[sage nest]

#general message

[inner fiber]

admin tell me where this cheater who got banned hid our loot on eu long please

[sage nest]

Unfortunately for you, admins dont interfere with gameplay

[glad belfry]

Will the corpses in the peace zone disappear?

[remote mango]

dont connect vips

[mighty sail]

what the fuck! why am i banned again!

this is the 2nd time why do i pay for this shit when you guys falsly ban me

serously!

[raven mist]

!steamid

[glass olive]

Hey, @mighty sail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mighty sail]

76561198262184284

[raven mist]

Should be fixed now

[mighty sail]

thanks i am in

[cerulean cloud]

how i can get unbanned if i got banned for high risk account ?

[abstract imp]

What should I do if I'm banned and your site isn't loading for some reason?

[sage nest]

!appeal

[glass olive]

Hey, @cerulean cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

You could try a vpn

[junior portal]

I was banned for a high-risk account, even though I have 2k hours in Rust and I have never played with cheats. Please review and unban me.

[sage nest]

!appeal

[glass olive]

Hey, @junior portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy halo]

Hello, I was accidentally banned from the Rustoria.co - SEA Medium server. What should I do about this and how can I get unbanned?

[glass olive]

Hey, @obtuse rover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @gloomy halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden totem]

Good afternoon. What might be the problem? We are unable to transfer ownership or kick inactive members from the clan on the Rustoria website.

[prisma pawn]

how to appel ban?

!appeal

[glass olive]

Hey, @prisma pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tepid nimbus]

How many days after EAC can I play on RTG?

[tepid widget]

!appeal

[glass olive]

Hey, @tepid widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tepid widget]

Hello yeasterday i have been banned on rustoria eu east medium i dont understand why i have been banned in sometimes i have very high ping around 10k can u check my ticket #383717 or send me record my play

[sage nest]

appeals take 1-3 business days

[tepid widget]

omg

but i dont understand

[sage nest]

when you try to connect it will tell you the ban reason

[tepid widget]

yes,cheating

Can you do something now?

[sage nest]

youll have to wait for your appeal to be looked at unfortunatelly

[gilded wren]

Admin, it's possible that some loot in a chest has glitched and disappeared.

We're having a problem with some allies who I think got hold of our code through DC or something weird, and since I authorized them on the turrets, they took our loot or it just disappeared for no reason.

[sage nest]

dont post their info here, it jsut helps them

[shrewd shale]

PLEASE KEEP AN EYE ON HIM

@thin plover

[sage nest]

i would delete the picture since if they see youre talking about them they will stop cheating because admins will be looking

[raven mist]

Stop, make a ticket and be patient please

[shrewd shale]

Ticket #c2b99a

[shrewd shale]

.

[fading igloo]

VPN Whitelist Request

[shrewd shale]

Shenzyyy Please watch him play

[sage nest]

vpns are allowed on the server

[sage nest]

tickets are reviewed in the order theyre recieved, it will be processed in due time

[fading igloo]

being kicked from server for VPN after update

your blocking Whitelist

[sage nest]

does the kick message say vpn or you assume its because of the vpn ?

[fading igloo]

it says VPN

I have a screen shot

[raven mist]

Wrong server , we dont ban for the reason "VPN"

You're playing Rustopia

Not Rustoria

[fading igloo]

okay

[forest raptor]

@raven mist Can you look in DMs and give me some sort of explanation?

[gilded wren]

ADMIN

[leaden rapids]

where can i report a player?

[chilly siren]

https://rustoria.co/support/

[formal ivy]

!appeal

[glass olive]

Hey, @formal ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[formal ivy]

ticket #1742fe

steam id: 76561198832881082

@raven mist

[sage nest]

appeals take 1-3 business days

[formal ivy]

thank you

[shrewd shale]

WATCH THE U5 QUADRAD FASTER ON RUSTORIA THE MEDIUM RAID OF CHEATERS BY CHEATERS

@west osprey

@thin plover

[thin plover]

Stop tagging admins

[grim trench]

yo

Why everytime I send a message in general chat it gets deleted?