support

[raw pewter]

76561199049909036 is the cheater

[graceful ravine]

OOOHHHHH!!!!

[raven mist]

aka https://steamcommunity.com/profiles/76561199049909036

[graceful ravine]

So how do i find out how long i have left on ban now?

Also never played with a fireball? Assume they changed name and cleared aliases....

[raw pewter]

i have shorten your ban, so you will not miss force wipe
please do some check before playing with someone

[graceful ravine]

it is not coming up with the timer anymore, it WAS and no longer

[graceful ravine]

Marry. Me. Please. Sir. ❤️

Im going solo for a bit, too stressful.

[faint belfry]

could u help me with an account quick?

[raw pewter]

which one

[graceful ravine]

Is there any chance we could help Mocks, he was also pinged because of this fireball bloke i recon! i can get him to visit

[faint belfry]

76561199798995420 this is my alt account it was banned for low hours but im not cheating and i can link my main account as prrof if u need but idk how to appeal its ban cause the websit wont allow me

my real one has 9k hoiurs no bans

[raw pewter]

done

[graceful ravine]

You mate, are a saint, gentleman and absolute all around amazing human that deserves nought but praise and love ❤️

[raw pewter]

have you made an appeal yet?

Link all the account htat you own once for all and we will see

[faint belfry]

yes on the webstie but it was denied and the admin said something along the line of ' just play ion ur main account'

ok

[raw pewter]

oh yeah, then just play on your main account

[faint belfry]

but i would like to play on my alt account

ill link my main

[raw pewter]

nothing much i can do about it, the admin incharge already made his ruling

[faint belfry]

https://steamcommunity.com/profiles/76561198877446005/

[raw pewter]

unless you have very good reason not to play on your main, otherwise i dont think it is going to change

[faint belfry]

there is no way i can get my alt unbanned even if im not cheating

?

[raw pewter]

yah nah , as i said, unless you have a very good reason that convice the admin in charge to change his mind

otherwise , high likely you are not going to get your alt back

[faint belfry]

thats kinda sad

how is low hours an unchangable ban ?

[faint belfry]

how can i get in contact with the admin in charge ?

[raven mist]

Play on your main or dont play here at all

its that simple

[faint belfry]

but what is wrong with playing on an alt account ?

[raven mist]

We've marked your alt as a high risk account, if you want to continue play here you're free to play here on your main

not sure why you have the needs to play on an alt

[faint belfry]

is showing my main account not proof enough to have my alt account unmarked ?

[raven mist]

No sir

[faint belfry]

is there a way i can go about proving it to be unmarked?

[raven mist]

No sir, play on your main

[faint belfry]

whats the beef with alt accounts?

[raven mist]

Not going to continue this discussion further, the answer won't change

[frail wedge]

bro stop bitching around now, accept it or leave, dumbass

[faint belfry]

who r u bro hahahahha

[frail wedge]

youre just annoying in this chat. it´s their infrastructure and their rules. so fuck off now.

[faint belfry]

bro legit who r u XD come to save the rustoria help chat

[frail wedge]

if youre not accepting it, the door is open to leave.

[faint belfry]

bro u r a random ass dude telling me to leave

[frail wedge]

yes, because you try something, that will not happen for you.

so fuck off now.

[faint belfry]

bro telling me to fuck off is not tufffXD

u just a random ass dude

[frail wedge]

good for getting that clear "random ass dude"
but pls fuck off now, because the decision where already made by the admins.

[faint belfry]

bro

y would i listen to u

[barren jolt]

why is it written that my appeal has been approved but I haven't been unbanned, and I can't write it again because I've never had any cheats. I'm ready to pass the check.

Submit Appeal
MGLUHOVA619
BANNED FOR
Cheating
ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Cheating

[coarse thicket]

send me a screenshot privately of your appeal

[barren jolt]

I send

[rich iron]

Can anyone help me? I can't access the server. I get the message "Cheating" but I have nothing.

[coarse thicket]

!appeal

[glass olive]

Hey, @rich iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rich iron]

@coarse thicket How long does it take for them to open your ticket?

[coarse thicket]

read the last part of the message above

[rich iron]

I don't understand why I'm being banned. I literally bought the game yesterday and only played for 6 hours, and now I'm banned when I wake up to play again.

[slow pier]

!appeal

[glass olive]

Hey, @slow pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled meteor]

why do i get timed out all the time when i preview server for eu long map #1?

[nimble mist]

my apeal is siting for around 5 days with no responce can i get some help please?

[raw pewter]

Fixed and enjoy

[raw pewter]

may be post ticket id or stead ID first?

[raw pewter]

may be network issue? try to VPN and reroute your traffic

[raw pewter]

!appeal

[glass olive]

Hey, @rich iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nimble mist]

this is the ticket id #694d61

[sterile thorn]

high-risk account

[coarse thicket]

it's a ban so you'll have to appeal on the website https://rustoria.co/support/appeal

[nimble mist]

can someone please check my apeal its been sitting for like 5 days alr and no one reviewed it this is my steam id https://steamcommunity.com/profiles/76561198994711071/ and this is the ticket id #694d61

[raw pewter]

can't help you 😛

[nimble mist]

🥺

[raw pewter]

have to wait for your admin to help with you

[lean tinsel]

JACK

[raw pewter]

it was sitting for 2 earth day, not sure where did you get 5 days.

yes?

your kitty looks angry

[nimble mist]

i submited on friday

[lean tinsel]

i get ban for high risk account and my ticket denied then when i ask in dc they say if ticket gets denied im screwed is there rlly no way to appeal again?

i was banned without a real reason and my ticket was just insta denied

[lean tinsel]

very

[raw pewter]

may forth is what the system told me

[raw pewter]

it is really no way to appeal again, sorry mate

[lean tinsel]

☹️

[raw pewter]

if you have a main account, you can play on main , or else, you can try earn some more hours and come back

[lean tinsel]

yes the admin wanted my main to confirm i owned it then perm banned that too lol

little confused on what i did

its ok tho ty for replying

[raw pewter]

oh well, good luck then.

https://klipy.com/gifs/cat-1282--k01KQYMP1YVPQ1GGRYV4REYWF64

[nimble mist]

jack how long are assocain banns are for?

[raw pewter]

7 days if first time

[lean tinsel]

https://tenor.com/view/dog-explode-dog-fire-dog-dog-fire-dog-explode-fire-gif-856717762916149374

[raw pewter]

but you are currently perm banned if you are wondering why there is no days.

the admin incharge will help you out, nothing much i can do

[nimble mist]

wait why am i perm banned for association and it is my first time on the big toria

[raw pewter]

you have to check it in your appeal, it could happen if the case are serious than normal one

7 days is a general guideline just like appeal done in 3 working day

[nimble mist]

it only sais playing with cheater tho

[tardy trellis]

I'm sorry, I didn't hack anything, but why was i got ban high-risk account? I've appealed, but haven't received a response yet. Was this ban arbitrary?

[fossil crow]

Why can't I cancel my subscription?

[coarse thicket]

you tried from here? https://donate.rustoria.co/account.php

[fossil crow]

ty bro

[raw pewter]

good luck guys, bed time for me 😄 the EU and US admin should be here soon

[uncut portal]

Hello, I filed an appeal to unban, Appeal #763dbe, they removed my access to the ability to write appeals and did not allow me to unban for high risk. Please help me figure it out so that I can unban you.

[placid robin]

!force sea

[glass olive]

Hey, @placid robin

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[muted yarrow]

<@&874995535881326632> here?

[shy remnant]

Just ask your question instead of tagging every admins please

[muted yarrow]

I have with my appeal

problem*

[nimble mist]

xpiwel whos the admin that does apeals?

[coarse thicket]

what's the problem you're facing?

[normal orbit]

multiple admins are, there is no 1 responsible admin

[nimble mist]

cause i need some help with my ban

[muted yarrow]

I filed an appeal about the High Risk Account, it was rejected when I was ready to provide all the available information, can you and I please resolve this?

i have 50+ pov but im record video and get ban

[coarse thicket]

post your ticket id, maybe an admin will take another look

[muted yarrow]

Appeal #1a6c06

[maiden grove]

Hi, I was banned for suspicion, but there were no checks. Is there a way to get my account unbanned?

[coarse thicket]

!appealru

[glass olive]

Привет, @maiden grove

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[nimble mist]

i got perm banned for association and it was my first ban why isnt my ban a 7 day ban ?

[normal orbit]

when you log into a rustoria server what error message are you seeing** exactly **

[nimble mist]

i get "banned: playing with cheater" but no timer

and jack the admin told me that im perm banned wich doesnt make sence cause this is my first ban on toria

[odd dragon]

!apeal

[nimble mist]

i already apealed

[odd dragon]

No I’m trying to apeal just started playing the game and I got false banned for ban evasion and they don’t even give you the time of day

And now I can never appeal again idk how that makes sense 😂

[nimble mist]

oh

[spare cairn]

my teammate got false banned

[zinc parcel]

well well well

good job toria i

false banned why am i still playing rustoria i will just hop on moose admin are not even online rustoria are real scammers holy shit

so bad just so fucking bad

[thorny dune]

Looks like your appeal was approved 10 minutes ago, have you tried to connect again?

[zinc parcel]

yeah i did but still i am banned

like why the fuck i am banned in first place

okay it worked now thank you

[thorny dune]

No fault anywhere really, just tied to something unrelated to you, just the resut of how IP recycling works and what happens sometimes but should be an easy fix always once appealed

[thorny dune]

Good to hear, have a good day

[zinc parcel]

nah you have good day

[tardy trellis]

What? What about me? I've been waiting for a day and there's been no response. I've only played for 20 hours but I've been banned. I'm so confused.

[spare cairn]

hahahahahaha nutt petta is more important

[zinc parcel]

nutt you are only verified buy vip and play a bit more poor bitch

[spare cairn]

petta x buwanxx MOGGING competition

[zinc parcel]

fr

[thorny dune]

That's because Petta was incorrectly being kicked, appeals take 1-3 days and we will check yours as soon as possible

[tardy trellis]

Thank you so much.

[hearty hare]

why cant i vote on a map eventhough i have vip?

[weary patrol]

<@&274971100184576010>

[nimble mist]

i beed waiting for 3 days

[covert tundra]

Anyone can check ticket eu-7643

[nimble mist]

can an admin please check this ticket Appeal #694d61

[hoary pasture]

I was banned for “high risk account” but was given no explanation and my appeal denied.....without knowing what triggered it I have no way to defend myself. I haven’t cheated, exploited, or broken any rules. I'd really appreciate some transparency to get to the bottom of this so other people don't get falsely banned aswell.

Appeal #360573

[nimble mist]

can someone please check my apeal im waiting for ages

[wispy dirge]

When did you put in an appeal?

[nimble mist]

3 days ago and a few hours

[wispy dirge]

You should hear back soon 🙂 expect a DM from the bot with your appeal results.

[nimble mist]

alr thank you

[raven mist]

Depends per server - you can find this #server-info <-- here

[odd dragon]

<@&274971100184576010> can someone explain to me when I try to appeal with the exact same issue there is absolutely 0 consideration! I got false banned for ban evasion cause I’m new to the game? Then out of no where my ban changes to cheating, I try and appeal but apparently it’s impossible like thanks for trying to get new players to play your server good job guys! Cant even appeal again ever actually ridiculous.

I see a lot of issue in this chat like this but literally 1% of them get resolved support doesn’t even ask questions when you make a ticket

Like sorry your denied come back never like wtf

[raven mist]

Its really funny you're trying to brush off the bans on your other accounts

[odd dragon]

Ban the actual cheaters who make this game horrible

[raven mist]

Making new accounts and discord accounts doesnt mean its just all going to vanish

[raven mist]

We did, you

[odd dragon]

Please tell me how I ever cheated?

I would love to know

Please tell me my banned accounts

[raven mist]

you've got 2 gamebans in the last 6 days. You tell me, must've been very shitty cheats

[toxic shard]

3* in the last 6 days

[raven mist]

I'm going to assume it was your brother

[toxic shard]

pretty sure if we dig more we can found more

[raven mist]

And he stopped typing, so me assuming you were going to say it was your brother is spot on

[hollow cosmos]

[toxic shard]

https://tenor.com/view/magic-ribbon-rope-mouth-gif-3791433

looking at the account if feels like that

[odd dragon]

Actually okay let’s talk about this, I have over 6k hours 2 accounts, my main account got game banned over 200 days ago because I used scripts for 1 day against my friend in ukn cause I feel like everyone makes mistakes should I have done it no, but I just wanted to try. Sure shit I got banned what did I expect probably one of the stupidest mistakes I’ve made cause FML I haven’t been able to play since, made another account because, I wanted to keep playing feel like that’s pretty reasonable got banned 1000 hours later for cheating…. That was bullshit the most false ban I’ve ever seen in my life. Idk how tf that happened then I got banned again same thing and now I’m here so there you go. But yeah I’m definitely using shity cheats mf I don’t even cheat I’m just trying to play the game with my friends. My bad for making a mistake 1 time in my life. And yeah I lied to you cause what do you expect I gotta try and do something, literally been hell spent sm money just to get bent over. I hate cheaters and I’m a very good active player of the community especially on your guys severs. Until 200 days ago.

[raven mist]

"but apparently it’s impossible like thanks for trying to get new players to play your server good job guys! Cant even appeal again ever actually ridiculous."

"Actually okay let’s talk about this, I have over 6k hours 2 accounts"

You're forgetting your other 3 gamebans from a few days ago

hence you being on a new account, and discord account -

new discord,steam account new me?

[odd dragon]

The complete and utter false bans? Like I said ik I lied what else am I supposed to do you guys are good at your job what can I say I’m not hating I got game banned because I was pissed and kept trying to connect on different accounts

[hidden thistle]

is there anyway to download preview map?

[raven mist]

You're not making sense. Cheaters like yourself and liars are not welcome here, good luck elsewhere.

[odd dragon]

How is this not making sense to you I explained it all I cheated 1 time for 1 day in ukn? Scripts btw against my friend got insta banned shouldn’t have to explain this to you again made a new account got 1000 hours on it all of a sudden got banned, made another 1 got banned instantly, I just wanted to restart fresh with a fresh account with no server bans so I learn how to use a spoofer obviously didn’t work, must be what got me banned aswell cause I couldn’t figure out what tf it was, deleted the spoofer and made this account, if I was cheating you would think I would know how to get around all this but I don’t, I’m a normal player. If I would have know after 280 days I could make a new account I would have waited the 80 days I had left but I didn’t. So keep calling me a lying and a cheater your doing the world a favour

[leaden rapids]

If I have a VIP, do I still need to play a certain amount of time on the server in order to vote?

[odd dragon]

So I lied. I tell you the truth and it all magically goes away?

[native path]

Hello, good afternoon. I'm having trouble accessing the map for the next US Main wipe. I need to analyze where my team will be based.

[toxic shard]

you need staging

[native path]

I didn't understand

[native path]

A stage?

[odd dragon]

Staging branch

The game

[native path]

aaah

[odd dragon]

Let me help you since admins don’t even hear you out

[odd dragon]

Ahhhh there you go

[native path]

thank you

[raven blaze]

Anyone able to help ticket eu-7642. Unable to access AU map for wipe

[toxic shard]

Vip takes up to 20 minutes to sync on map preview servers

[native path]

My role has always been to shoot for the team, so this is new to me hahaha thanks guys

[toxic shard]

it's only true for force wipe btw

[raven mist]

Also make sure you connect to the actual server first before accessing the preview server

[raven blaze]

I'll try again. Had made the request 3 hours ago

Yea have been on main already and have yellow name

All sorted thanks

[somber turret]

That’s not very nice of you guys to time me out

I was just helping you out

[crude yoke]

Can anyone help it’s a bit off topic, my origin country is thailand and I’ve moved to Europe when ever I try make a purchase with PayPal or debit it won’t let me and steam won’t let me change my currency, all I wanna do is buy rust skins lol

[uncut portal]

Hello, I filed an appeal to unban, Appeal #763dbe, they removed my access to the ability to write appeals and did not allow me to unban for high risk. Please help me

[hushed walrus]

Hello, I’m writing regarding the ban lift. Is it possible to lift the ban on our clan sooner? If so, I’d really appreciate it! We’d like to join your server for the global wipe... but the ban is getting in the way. If not, could you let us know the exact time the ban will be lifted?

@raven mist https://steamcommunity.com/id/soouyan/

[balmy cypress]

That is your answer, it was denied

Player will be banned until 09/05/2026 08:50. That is in 3 days.

[nimble mist]

can somone check my apeal please

#694d61

[uncut portal]

Why is it shown if I haven't violated any server rules and want to play on it?

[nimble mist]

please can an admin review my apeal its been almost 4 days and it didnt even got reived this is the ticket id #694d61

[halcyon socket]

Hey, is preview server working for the maps on br long? Trying to connnect but it asks me for a client update. I have vip

[prime thunder]

Use rust staging

[modern surge]

does rustoria eu wipe tomorrow??

[hollow cosmos]

all servers wipe tommorow as it is force wipe

[halcyon socket]

great, thanks

[hoary pasture]

Still waiting on a response from admins for the false ban on my account

it's been a week since my appeal and no explanation

[ocean thistle]

Hello @hoary pasture , you were given a response 2 days ago.

@fickle rapids Do you need support?

[hoary pasture]

I got 0 response actually. just denied

I've never played rust on a different account/owned it on another account.

you guys must be confusing me with another player or something

I play on an OFFICIAL server and get perma-banned for doing absolutely nothing wrong 👍

[dark inlet]

@ocean thistle can u help me

[ocean thistle]

Anything in particular?

[dark inlet]

@ocean thistle I was banned by mistake, the lights went out at home and I was kicked out, after which I can’t log in. Reason: Cheating

[ocean thistle]

!appeal please do this to get the ban reviewed.

[glass olive]

Hey, @dark inlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark inlet]

Are they taking a long time to review the ban appeal?

[nimble mist]

i been waiting for 4 days but they keep saying 1-3 days

[violet ruin]

its buisness days

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[night sleet]

!appeal

[glass olive]

Hey, @night sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[night sleet]

did anyone else get randomly banned for cheating????

[neat pumice]

You weren't actually banned, but receiving an unintentional kick message - was resolved an hour ago, you should be good to connect

[night sleet]

Ok well when I checked on the rustoria website it said there was a ban detected and reason : cheating but I’ll try again when I’m home

[neat pumice]

It was detecting that you are being kicked, yes - your appeal was already approved 🙂

[night sleet]

Thank you beautiful person

[neat pumice]

You're welcome

[small hazel]

you can do that?

[small hazel]

how can i check mines

i dont know how to see if my appeal worked on hte website

[neat pumice]

Go back to the place where you made the appeal, you can see the appeal status there

[deep obsidian]

<@&874995535881326632> n please help my teammate cant connect and says flagged for cheating?76561198337253494

[glass olive]

Hey, @deep obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse scaffold]

Rp player here. How do I add url radiostations?

[austere quest]

Hello fellow RP player - you can’t actually add any URLs as a player, they can only be added by server owners.

[coarse scaffold]

Ok can I request a url to be added?

[austere quest]

I don’t think we would be adding any, and I don’t know if we’re allowed to on the official servers, but you’re more than welcome to post it in #feedback-suggestions 🙂

[final flame]

ticket?

[glass olive]

Hey, @final flame

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fading slate]

i still cant vote for maps but i have vip? is this how its susposed to be?

[timber rivet]

Can u only appeal once?

[long birch]

Why cant i see my name in the leaderboards on rustoria

[hoary pasture]

I was falsely banned for " high risk account " can an admin explain this to me

can an admin hop on a voice call with me and explain

[velvet nymph]

Thank you Admins for letting me join for next wipe on AU Premium i thought i was gone for good i promise ill be a good boi and making sure my teams don't add cheaters this time as i had no idea last time tbh i run 3+ teams of 3+ people its hard to keep track + some are anonymous to my discord, main reason why im here though if i could get this ban shortened to fit force wipe you guys will be absolute legends as this is my favorite server to play and yes we do pvp each other and raid its touchy subject.
Big Thank you for everything you've done so far

[stoic abyss]

sea long today wipe?

[drifting herald]

Sea Long will be wiping at <t:1778176800:f>, alongside all of our servers, as it's force wipe!

[median crown]

!appeal

[glass olive]

Hey, @hoary pasture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary pasture]

already did this. and you guys declined with 0 explanation. i've done nothing to break the rules

I want the explanation for why i was banned for a "high risk account"

[median crown]

If your appeal was denied then that is the final answer

[hoary pasture]

LMAO

so you guys ban someone for not doing anything wrong, and then refuse to explain it???

Fire server

[median crown]

The explanation is in the ban itself. High risk

[hoary pasture]

What does that even mean?? that what i want to know

Like what is high risk of me?

What about my account makes it high risk?

also i appreciate you atleast responding to me. i've been trying to get an admin and its been very vagueboy for 4 days straight

I'm just really frustrated. i come back to rust after being gone for a couple years, hop on a server. get a good start, then poof. banned for high risk. i've no idea

[median crown]

It means your account was deemed too high of a risk to play on the server

[hoary pasture]

💀💀💀

C'mon mara you and i both know, thats a bs answer

This is really how the staff handles a false ban?

"we dont know why we banned you. thats the final decision, ur just high risk man"

[median crown]

If you were banned and your appeal was denied then there is reason behind that

[hoary pasture]

I did nothing wrong

Literally NOTHING

[sullen spire]

how do I check the time left on my ban

[sage nest]

it should say when you try to connect to the server

[sullen spire]

it doesnt say a time

[sage nest]

that usually means its perm

[sullen spire]

its not cause it was for playing with cheater

[sage nest]

perm ban is sometimes issued for this but i cant tell you for sure if thats the case

[sullen spire]

well that would be ridiculous cause I joined a lfg group from this discord who happened to have a cheater. i just want to know the time left on my ban, it doesnt show when i try to connect

[sage nest]

an admin would have to check for you i believe

[sullen spire]

yes thats why im in the support channel

[sage nest]

keep in mind that if you were banned for this before it could be perm

deppends on the circumstances

[hoary pasture]

@sullen spire they don't actually care about keeping their players man. just move on to the next server

They just give you vague answers until you give up and go to another server.

[void dirge]

can someone explain why we cant vote for a jungle map

[sage nest]

have you checked in the map checker if there was in fact no jungle ?

[void dirge]

zero jungle for weeks

on main and monday

[sage nest]

theres a jungle on eu long rn

[void dirge]

just toria main and toria monday im talking about hasnt been a jungle for weeks me and m,y team want it so bad '

[sullen spire]

bruh no admins here or what

[sage nest]

you could ping one but theyre usually not too fond of that

i forgot to mention temp bans for playing with a cheater usually is 7 days, i might be wrong about this tho

[tawny gulch]

Hey I can’t join and for details it says “cheating” but I haven’t cheated how can this get fixed?

[sage nest]

!appeal youll have to make an appeal

[glass olive]

Hey, @tawny gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woven valley]

Any staff on to answer a question?

[signal drum]

https://steamcommunity.com/profiles/76561199202839276/@Shenzyyy

https://steamcommunity.com/profiles/76561199202839276/@Shenzyyy Can you help me resolve the ban on high-risk accounts? I have already appealed, but I don't know why it was rejected.

[vapid niche]

<@&274971100184576010> Hello, I have a question is using a bought account bannable?

[median crown]

If your appeal was denied then that is the final answer

[signal drum]

I have no cheating record, I only have one account, and my account has over 1000 hours of gaming time. Why is it considered a high-risk account?

[sage nest]

high risk account bans factor in many things

[woven valley]

If someone has a high-risk account and they buy a new account, that's appealable, no?

[sage nest]

that would be ban evasion

[woven valley]

How is it ban-evasion if they're appealing?

[sage nest]

if they are currently banned and buy a new account to play while banned its evading

[woven valley]

No, they're banned for high-risk account, and they bought a new account and want to play without the ban crossing over.

[sage nest]

right, theyre banned so if they buy a new account to play on the server its ban evading. theyre evading their high risk account ban

[woven valley]

Bro

They're appealing the ban on the account, so that their NEW account isn't banned, they haven't played yet and don't want the ban crossing over. How does that not make sense?

[sage nest]

#support message their appeal was denied ?

[woven valley]

No I was just wondering if bought accounts are against Rustoria TOS.

[sage nest]

just my two cents but the risk of getting high risk account on it would probably be high

if its allowed or not i have no clue

[woven valley]

<@&393554009799000064>

i.e unappealable

[signal drum]

If high-risk accounts involve many factors, please check my account and answer which factor my account has violated.https://steamcommunity.com/profiles/76561199202839276/ @sage nest

[sage nest]

me checking your account wont change a thing im not an admin

admins have access to alot more info than regular players as well

[inland hill]

<@&274971100184576010>

[signal drum]

This is unreasonable. I have not encountered any problems playing on other servers, only the rustafied server has banned me as a high-risk account.

[sage nest]

this is rustoria *

[signal drum]

sorry is rustoria

[hoary pasture]

been fighting this same thing for a week man. don't waste your time

2k hours, one account. no cheating history, same thing.. they just hit you with vague answers until you give up

[modest prism]

I have a question, can an admin dm me ?

[signal drum]

I know that I have other friends who were also banned due to high-risk accounts, but they did not cheat. I just want to know the reason for the ban, but no one has answered this question.

[hoary pasture]

Same exact thing man

[sage nest]

i believe you were told before but the reason is high risk account

[signal drum]

yes,bro

I have never cheated in any game I play, and there is no cheating record on my computer,.

[modest prism]

is that new rust + app by pronwan (youtube) classified as cheating or no?

[coarse thicket]

https://github.com/Pronwan/rustplus-desktop/issues/33

[vapid niche]

@coarse thicket

No I was just wondering if bought accounts are against Rustoria TOS.No I was just wondering if bought accounts are against Rustoria TOS.No I was just wondering if bought accounts are against Rustoria TOS.No I was just wondering if bought accounts are against Rustoria TOS.No I was just wondering if bought accounts are against Rustoria TOS.

sorry i lagged

I was wondering if bought accounts are against rustoria tos I was wondering if you can help me with this @coarse thicket

Cyberrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr helpppppppppppppppppppppppppppppppppppp meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[coarse thicket]

i have no clue... but i wouldn't recommend buying an account since the person who sold it to you could've cheated on it

[vapid niche]

What if it had no hours and then gets flagged for high risk

just appeal?

[coarse thicket]

yes appeal

[vapid niche]

my boy @inland hill @raven mist just bought an acc and got banned

[vapid niche]

ty

@coarse thicket gonna set you up with some good feedback I appreciate you ma boy

[sage nest]

it can also be recovered whenever they want!

@vapid niche above message ^^

[vapid niche]

Hellen wang will never chargeback shenz account

@hoary pasture mute

[hoary pasture]

My guess is they have some bs new AI ban system that's falsely flagging/banning people for "high-risk account" and they don't actually look into the accounts.

search "high risk account" in this channel and there is an absurd amount of people confused why they've been banned

[vapid niche]

Good shout @hoary pasture you fricking idiot

[signal drum]

I agree, bro

[sage nest]

you omitted the people that were unbanned*

[signal drum]

Now I am very confused, what is the reason?

[hoary pasture]

almost every single one of the messages is ignored or followed up with "this is your ban reason" lol

[coarse thicket]

have you made a ban appeal yet?

[hoary pasture]

Yep, and it got denied with 0 explanation. My account is not high risk, and i'm sure your response will be. "and thats the reason. your account is high risk"

[coarse thicket]

if you think it was wronged, post your ticket id perhaps an admin will check it out

[hoary pasture]

Lol

isn't that what the appeal is for?

Appeal #360573

[signal drum]

Appeal #afdb5e，Please also help me check, thank you

[sly vessel]

hi everyone, tell me when the wipe will be on Thursday Moscow time

[median crown]

If you check #server-info & look for the server you plan to play it should tell you what time the server wipes in your time zone

[sullen spire]

hello can you check how much longer my ban is? @median crown

[prime thunder]

Connect server and it will say

[crude copper]

hi. is there a way to download the upcoming force sea long map from rustmaps to load it in my own custom server so i can take a look at potential build spots?

i own my own rust server, ive tried importing the seed and map size. but it loads a completely different map

[raven mist]

Its a custom map so that cannot be done im afraid

[crude copper]

damn. i thought by importing the same seed it should load the same map

[fast breach]

anyone know why i cant connect to the preview servers? i paste the ip and it says connecting (raknet) then connnecting (steamworks) then i just get disconnected

[normal orbit]

are you connecting from staging?

[plucky dune]

.

[muted yarrow]

admins pls can we talk about my ban

I want to unban before the global wipe

[visual girder]

any support available ?

[neat pumice]

If you connect to the map preview server, it will download the map to your maps folder

[glass olive]

Hey, @muted yarrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat pumice]

Hello, what's up?

[visual girder]

vc possible ?>

[neat pumice]

Sadly not

[carmine forge]

where do i vote for the new map

[crude copper]

OOO how do i do this?

[muted yarrow]

76561198709861069

[visual girder]

am fairly new to rust , triedd to connect to a few of ur servers and got auto banned for cheating , and i have none , able to look into it ?

[neat pumice]

If you post your steam ID I'll take a look for you 🙂

[autumn hatch]

where do i add my email to buy queue skip?

[visual girder]

359782164818165761

[neat pumice]

It's a VIP feature, so if you have VIP for SEA Long, you can go to https://rustoria.co/maps, click on the map preview server button, and copy the IP. You'll need to use staging to connect, and your VIP will need to have been used on SEA Long before trying to connect to the preview server

[neat pumice]

Not a steam ID sadly

[visual girder]

oo sry

[glass olive]

Hey, @visual girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[autumn hatch]

where do i add my email to buy queue skip?

[crude copper]

thank you so much, i always wondered how people did this

[muted yarrow]

76561198709861069

[carmine forge]

I pay for VIP and yet it says i do not have enough activity on EU Main to vote for the map???

[visual girder]

76561198131286524

[neat pumice]

Your appeal was denied, there's nothing more I can do for you unfortunately

[autumn hatch]

yo monologic

where do i add my email to buy queue skip?

[neat pumice]

donate.rustoria.co for VIPs, I'm not sure what you mean by add your email, if I'm honest 👀

[muted yarrow]

How long before I can appeal again?

[neat pumice]

Send me a DM in 6 months and we'll have a chat about it

[autumn hatch]

i got it mono nvm

[neat pumice]

Ah I see

https://donate.rustoria.co/account.php

Sweet, alright

[autumn hatch]

thx

[harsh marsh]

When is the next server wipe for eu medium?

[visual girder]

what about me ? 🙂 @neat pumice

[neat pumice]

Resolved, you'll be able to connect shortly

[visual girder]

appreciate it , do u mind me asking what was the problem ?

[neat pumice]

It's force wipe in a little under 5 hours

[neat pumice]

You were incorrectly being shown a kick message that doesn't belong to you

[visual girder]

oo sheesh

thx lmao

[neat pumice]

No probs 🙂

[solar viper]

yo I have a question what time does rustoria us small wipe for force wipe EST

[glass sleet]

when does eu long wipe? @neat pumice

[neat pumice]

Every server wipes at <t:1778176800:t> @glass sleet @solar viper

[solar viper]

thank you

[neat pumice]

(Sometimes a touch before, force wipe isn't an exact science)

[glass sleet]

but for what timezone

[neat pumice]

That time is your timezone

It auto-converts

Says 20:00 for me

[solar viper]

so 1pm est

[neat pumice]

If that's the time it says in my message, then yes

[subtle matrix]

EU Low Pop

All EU servers restart daily at: <t:1778220000:t> (<t:1778220000:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

🇪🇺 EU Low Pop
IP: connect lowpop.rustoria.uk
Next Wipe: <t:1778176800:F> (<t:1778176800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 3750
Team UI: 6
Vote for next map

The times listed above automatically change to your time zone.

SEA Long

All SEA servers restart daily at: <t:1778198400:t> (<t:1778198400:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

SEA Long
IP: connect long.rustoria.asia
Next Wipe: <t:1778176800:F> (<t:1778176800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

SEA Medium

All SEA servers restart daily at: <t:1778198400:t> (<t:1778198400:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

SEA Medium
IP: connect medium.rustoria.asia
Next Wipe: <t:1778176800:F> (<t:1778176800:R>)
Wipe Schedule: Thu @ 3PM SGT Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[steady pecan]

is wipe on eu main at 3 pm or at 9 pm?

[misty scroll]

<t:1778176800:R>

[glass olive]

Hey, @steady pecan

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[subtle matrix]

EU Small

All EU servers restart daily at: <t:1778220000:t> (<t:1778220000:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

🇪🇺 EU Small
IP: connect small.rustoria.uk
Next Wipe: <t:1778176800:F> (<t:1778176800:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 3250
Team UI: 8
Vote for next map

The times listed above automatically change to your time zone.

[full yacht]

why am I still being kicked from the server for cheating, even though my appeal was accepted a long time ago? Please, admins, sort it out.

<@&874995535881326632>

[flat skiff]

map preview BR main bug

[full yacht]

@toxic shard

[nimble mist]

im waiting for 4 days for my apeal to be checked can someone please do it aleady?

[full yacht]

my appeal was accepted 7 days ago, but no one bothered to unban me in Rust, as you can see, no one cares

[nimble mist]

just rustoria admins

[chrome spear]

severinfo

[subtle matrix]

BR Long

All BR servers restart daily at: <t:1778234400:t> (<t:1778234400:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

🇧🇷 BR Long
IP: connect long.rustoria.lat
Next Wipe: <t:1778176800:F> (<t:1778176800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[thorny dune]

!steamid

[glass olive]

Hey, @full yacht

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[full yacht]

76561199833341285

[full yacht]

help plz

[thorny dune]

I'm afraid you wont be able to play on our servers, your ban will remain for now

[nimble mist]

can you please review my ticket alr 694d61

[thorny dune]

Only the banning admin is able to review your appeal, I'll give them a bump to let them know you've reached out

[nimble mist]

please tell to stop jerking off and do his job force wipe today😭

[full yacht]

@thorny dune Take a look at your private messages

[oblique edge]

Hello, I'm in trouble for cheating on Rustoria EU Est long, but I won't be there, and the website won't let me submit a complaint for banning. What should I do?

[thorny dune]

!steamid

[glass olive]

Hey, @oblique edge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[oblique edge]

https://steamcommunity.com/profiles/76561198924669441/

I don't have anything to load.

[thorny dune]

This should be fixed and you can connect again

[oblique edge]

thanks

The problem remains, what should I do?

[thorny dune]

Try again for me please

[nimble mist]

berch please apeal me alr force is in 4 hours my apeal is sittinga round for 4 days alr

[oblique edge]

yes, it helped, thank you very much

[somber field]

My first ticket was rejected. Can I open another ticket?

I was unjustly removed from my job, and I've been writing for about two months now, but nobody understands me.

I got banned from a high-risk account, but I'm not banned from any server on my personal account. The funny thing is, I didn't get banned for cheating either. Please unban me, I didn't use any cheats.

[nimble mist]

got worngfully association banned andd im waiting for 4 days+

[distant bronze]

76561198038854066 Can I find out why he was banned? The ban happened a long time ago; he's my teammate, and I just found out that he's been banned for a while, It seems like he got banned for using a mouse; I'd like to clarify.

[nimble mist]

what languge is that?

[somber field]

Turkish

[nimble mist]

<@&874995535881326632>

@shy remnant

[somber field]

I was banned for no reason 5 months ago and my account is still not unbanned.

[normal orbit]

!appeal

[glass olive]

Hey, @somber field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak fox]

what boost the server would give me?

[normal orbit]

your 100% logged in with the same banned steam account?

[peak fox]

@normal orbit

if i boost the server what i get?

[gritty lichen]

!wipe

[glass olive]

Hey, @gritty lichen

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[somber field]

yes

[normal orbit]

Can you share your steam ID here.

[sinful mist]

just wondering

[sleek wharf]

I was banned for no reason to 3 months ago

[wide sparrow]

1

[normal orbit]

!appeall

[sinful mist]

if account gamebanned got lifted do u get unbanned here too?

[normal orbit]

!appeal

[glass olive]

Hey, @sleek wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[somber field]

76561199479229271

[cunning verge]

who wears the prize

[cobalt jackal]

If your appeal has already been denied, the decision is final.

[somber field]

Okay, but on what basis did you ban me? I didn't use anything.

[sleek wharf]

whats ur guys exuses for not unbanned me can u pls tell me

there is no reason

[nimble mist]

please APEAL ME ALR

[cobalt jackal]

You said it yourself. #support message

[cobalt jackal]

Based on your message, high-risk account.

[nimble mist]

please check my apeal alr its been 4 days and wipes in 3 hours 694d61

[somber field]

What can I say? I've been coming back and asking for 5 months now, and nobody knows why I was banned. If my account's time and play style caught your attention, there's nothing I can do. I was banned despite there being no anomalies in my account's time or play style. I don't know how to clear my name. I didn't engage in any high-risk behavior.

[sleek wharf]

ok but why risk account i have 8k hours and i I didn't use anyting

[cobalt jackal]

As you have been told multiple times. #support message

[nimble mist]

76561198994711071

[distant bronze]

Hello, my friend was banned a long time ago for using an X7 mouse. He wasn’t even playing on your server—he was banned the moment he logged in. In other words, he hadn’t played at all; the system banned him immediately upon login, without any checks or anything. He has over 2,000 hours of playtime and hasn’t been banned on a single server. Can you tell me what to do? 76561198038854066

[echo sundial]

Is there any way I can get to the selected map before wiping it to view it?

[cobalt jackal]

I don't need your steamid. You have to wait.

[nimble mist]

force wipe in 3 hours man

[cobalt jackal]

!appeal

[glass olive]

Hey, @distant bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant bronze]

Please help—we can't play with him and our team because he's banned, but he's never played on Rastoria before.

!appeal

[balmy cypress]

Send their steam

[cobalt jackal]

I'm sorry but I cant help you

[balmy cypress]

I'll look

just send steam

@distant bronze

[echo sundial]

Is there any way I can get to the selected map before wiping it to view it?

[balmy cypress]

@nimble mist

send steam

[nimble mist]

76561198994711071

[balmy cypress]

Is this you or a teammate?

[nimble mist]

this is me

[distant bronze]

We tried to create a ticket, but it says we’ve already created one and can’t create another one yet. However, he did create a ticket and stated that he didn’t use cheats or macros and didn’t play on the server. He made this claim without providing any evidence and wasted a ticket attempt. Is there any way to resolve this? Please give us another chance to open a ticket; I’ll help him file one with supporting evidence.

[distant bronze]

https://steamcommunity.com/id/Keyzo_/

[balmy cypress]

Why did you play with the cheater? Fairly sure you played with them on other servers too. You are aware we don't allow playing with cheaters on rustoria?

[distant bronze]

76561198038854066

[nimble mist]

cause i did not know they was cheating cuh

[distant bronze]

As far as I understand, he was banned for using a mouse, but he wasn't actually playing on the server—he just tried to log in, and the system banned him. Please clarify this point, but he has never used cheats or macros, and he doesn't have any bans on any other servers; he's clean.

[balmy cypress]

You won't be unbanned, you are not welcome to play on Rustoria as your account was caught cheating on our servers 3 years ago

I cannot give more details, you will need to play somewhere else

[sleek wharf]

76561199183319438

@balmy cypress

[balmy cypress]

so you got banned playing with them somewhere else and thought that it was a false ban and played with them here?

issue? @sleek wharf

I see

what is your main?

[somber field]

You don't even know why I got banned; you just say it's a high-risk account and move on. I don't know why I was banned. If you could explain, I won't appeal again. Was it because I received too many reports, or because I attacked a famous streamer? Please explain it to me because I don't know why I was banned. And I'm emphasizing again, I didn't cheat. If I had cheated, I wouldn't be writing this much; I would just go buy a timed account and continue playing. My friends from the day I got banned are playing on your server in today's global wipe, and I was supposed to be with them.

[sleek wharf]

what d u mean what is my main

[distant bronze]

Dear Administrator, we need to look into this further. You say he’s a cheater, but he was banned for using an X7 mouse, which was prohibited in the game. He wasn’t even playing on your server; his system blocked him as soon as he tried to log in.

[balmy cypress]

I can't help you if you are just going to lie, play somewhere else @sleek wharf

don't have time for lies

[sleek wharf]

why sholud i lie my team its play here

[nimble mist]

luke if your gonna reject my apeal thats valid cause i guess i been banned other places but like why did i got perm banned this is my first offence on toria

[balmy cypress]

Last chance to send your main and not this fake botted hour account

[mossy hornet]

hey mr Luke i know this guy from long time ago and i always been playing with him idk why he get banned for but trust me hes not cheating or something

[distant bronze]

Please give him a chance to sort this out—it’s not his fault.

[mossy hornet]

lol whats that react for i been playing in servar for such long time

[balmy cypress]

Sorry but no

[sleek wharf]

thats the only acc i have

[balmy cypress]

why are you writing for him, just leave it to him and don't try to be involved in his ban

[floral linden]

Why am I banned from this server without any reason?
76561199511367451

[balmy cypress]

Right, well enjoy playing somewhere else as the ban won't be removed without you sending your other accounts

we don't want players with fake hour accounts playing here

[mossy hornet]

yes thank you very much man i mean he dosent speak english very good thats why

[balmy cypress]

Fixed, sorry about that. Join in 5 minutes

[balmy cypress]

He can use chatgpt free to translate

[distant bronze]

Bro, I'm telling you, my friend had a Bloody X7 mouse, and he got banned by the system itself, not by an admin. He wasn't using cheats, let alone macros.

[mossy hornet]

hes doing that

[balmy cypress]

no means no, doesn't mean keep asking

[mossy hornet]

do u want him to get new fresh account Mr Luke

[balmy cypress]

read my messages

its clear what I am asking

[nimble mist]

luke can i get an explanation on why im perm banned for my first offence?

[mossy hornet]

alr man

[fierce estuary]

@balmy cypress can u join to ask you something?

its support thing

[balmy cypress]

that is you asking something

just ask

don't ask if you can ask

[fierce estuary]

i mean by voice if its possible

[balmy cypress]

sec

[fierce estuary]

to be clear*

[somber field]

This is a ticket number from my personal account from 5 months ago, and as I said, I don't know what I did with it. #a0ff94

[nimble mist]

luke can you buy me a new account dont be wierd🥺

and vip

luke i got a question why did i got permed banned for association and it is my first offence on toria

[ornate ravine]

how can i report a cheatert

[covert tundra]

The money man working overtime today xD

[balmy cypress]

https://rustoria.co/support

[ornate ravine]

when admins reply

[balmy cypress]

thats like asking how long will it take to read a book

but fairly quick

[ornate ravine]

luke give me free vip then

[nimble mist]

luke we need to have a very serius talk rn

[barren umbra]

Hello, I was banned for cheating, but I did not use any cheats or hacks. I believe this may be a misunderstanding or an anti-cheat mistake. Could you please review my ban again? I can provide any information if needed. Thank you.

[glass olive]

Hey, @barren umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

give me £7.99 and I'll slide you a month VIP

or just enter #giveaways

VIP GIVEAWAY IN #giveaways

VIP GIVEAWAY IN #giveaways

VIP GIVEAWAY IN #giveaways

[manic idol]

1

[barren umbra]

Hello, I was banned for cheating, but I did not use any cheats or hacks. I believe this may be a misunderstanding or an anti-cheat mistake. Could you please review my ban again? I can provide any information if needed. Thank you.

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[somber field]

. @cobalt jackal

[ornate ravine]

i give u 1 bucks

[cobalt jackal]

I didn't say that, but based on the image you sent, it looks like the reason is a high-risk account.

[ornate ravine]

he cheater

script playe

dont unban

[manic idol]

Hello. Can't open a ticket because the account is banned from
the server, so posting here.

Appeal: SteamID 76561198038854066. Ban ~3 years ago on first
join, instant kick for "cheating". Never used cheats/macros.

BattleMetrics shows only one session on Rustoria — 20 seconds,
didn't even spawn.
Clean Steam: steamcommunity.com/id/Keyzo_/
Link: battlemetrics.com/players/151825217

Looks like a false positive. Please review manually, happy to
provide any proof.

[balmy cypress]

I already told you

you will not be unbanned

stop asking, making a new account won't change that

[timid flicker]

Why servers dont wipe????????????

[hollow cosmos]

They will wipe with force wipe <t:1778176800:R>

[bitter tartan]

I've been trying to get my ban lifted for 2 months. I got banned because I had too few hours, but I increased my hours now.

pls admin

[ornate ravine]

he cheating %100 or banned for high risk account?

[timid flicker]

so in 8 pm?

[still forum]

Any way to get a reason for being banned. I went through the 3 day appeal process just to get denied and still don’t have a reason.

[bitter tartan]

@west osprey

@tropic aspen

[hollow cosmos]

hover over the "in 2 hours" part of my message and it will tell you in your local timezone

[timid flicker]

okey

[still forum]

Wtf does high risk account even mean?

[timid flicker]

thank you

[ornate ravine]

he cheating %100 or banned for high risk account?

[river tangle]

Guys, who can I write to about the appeal?

[bitter tartan]

This happens when there is little time left.

[cobalt jackal]

High Risk means the account is considered too risky to be allowed on the servers, and we don’t disclose the specific factors behind that decision.

[still forum]

You mean little time left before the wipe?

[ornate ravine]

he cheating %100 or banned for high risk account?

[still forum]

I had less than 20 hours in the server, I just wanted to know what not to do next time. I think the rules should be clear so people know

[hollow cosmos]

who are you talking about?

[ornate ravine]

@somber field

[still forum]

Time left before wipe?

[hollow cosmos]

looks like he was banned for high risk account if that is what you are asking

[hollow cosmos]

wipe is <t:1778176800:R>

[somber field]

Will it never open?

[still forum]

No he said you get banned for high risk account when there is little time left. I was just clarifying if he meant time left before the white.

[river tangle]

who can help me, I was given an erroneous ban for a high risk account, I have an open profile of 2500 hours played, I want to go to the eu long server with the clan

[ornate ravine]

he prob cheater

[hollow cosmos]

If his ban appeal gets denied then he will remain banned

[glass olive]

Hey, @river tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[somber field]

Can't I open it again?

[hollow cosmos]

you can only make 1 appeal

whatever answer you receive is the final decision

[bitter tartan]

I played on the server for 5 minutes and got banned.

[cobalt jackal]

As I already told you, if your appeal has been denied, it is the final outcome, and any further discussion is pointless.

[bitter tartan]

Can someone with limited hours not enter the offi?

Is there such a rule?

[cobalt jackal]

We do not issue bans only for having low hours.

[nocturne sparrow]

May I know why is my name blue instead of yellow even tho i have VIP (in game)

[thorny dune]

This should be fixed and you can connect

[ornate ravine]

https://tenor.com/view/nurican-tolun-nurican-canbequit-gif-11539244542955530876

[bitter tartan]

ok

[ornate ravine]

https://cdn.discordapp.com/attachments/1047985358928879636/1466621154520203355/IMG_20260129_212837.gif

[river tangle]

Thank you so much for your help.

[torn bay]

how look map test

[tardy trellis]

I'm sorry, but my request was rejected. I haven't received any explanation yet.
https://images.steamusercontent.com/ugc/11799114250048565370/F6B0ADF9040B4F60B3A4C708DB72F0A50FDD4C99/

[tardy trellis]

Can someone answer me?

[balmy cypress]

Your appeal was denied, you won't be able to play here

[tardy trellis]

Why? I don't understand? I didn't hack anything.

[snow igloo]

is the wipe in 15 or in 1 hour 15 ?

somehelp please

[hollow cosmos]

1 hr 15

well 1hr 13m to be exact

[snow igloo]

yea thank u so much

[balmy cypress]

We don't want you playing on our servers @tardy trellis

simple as that

we see you as too high risk

[tardy trellis]

wooooooo nice!

[rich iron]

when is the wipe

[pseudo karma]

https://discord.com/channels/274965952116817920/1279953303613997087

[hallow obsidian]

please send the map that won the vote on eu east long

[pseudo karma]

https://rustmaps.com/map/c3c1286d16b94d30af0769927c7c5903

Thats map won

[inner dawn]

is the map out for eu main ?

[pseudo karma]

Wipe at 20:00 pm in 40 minutes
You can see the map here - https://discord.com/channels/274965952116817920/1279953303613997087

Just find your server and click on the vote for the map

[low sleet]

when is wipe for us long

[cobalt jackal]

All servers wipe for force: <t:1778176800:F>
(<t:1778176800:R>)

[low sleet]

appreciate it

[covert tundra]

connect long.rustoria.uk:28010

[sterile valve]

Why can't I see the Australian server?

[inner fiber]

wisla sharks hooligans kurwy

[hazy token]

Hello, how can I get unbanned on the Rustoria servers if I've been banned for a high-risk account?

id - 76561198733121367

[hollow cosmos]

?appeal

[glass olive]

Hey, @hazy token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

@empty leaf @zealous plaza whats the issue?

[vale comet]

is it gonna update than wipe or just wipe ??

[violet ruin]

update + wipe

[hoary timber]

hello support i was banned on the server {EU} Rustoria main and i play before but now i payd for vip on this server and i wanna to join but server kicked me from it nd reason its cheating but i doesnt use that. Its error how can i get unbanned from it id= 76561198745695211

[river prism]

I can't get my VIP

bought vip 5 mins ago and still hvaent got it

-76561199043328276

[spring current]

VIP is not working for EU long anyone can check it?

[tiny mica]

how can i refund vip

[river prism]

??

[tiny mica]

its lwk useless cause the sever that im playing on has no queue rn

[misty scroll]

Submit an appeal here: https://rustoria.co/support

[misty scroll]

Please submit a #payment-support ticket

[misty scroll]

You can request a refund in #payment-support

[slow aurora]

@misty scroll EU LONG wipe?

[misty scroll]

All servers did yes

[burnt kernel]

I was banned for being a high-risk account 😐

[sacred juniper]

same

[misty scroll]

Submit an appeal here: https://rustoria.co/support

[sullen cargo]

why I cant join to Eu east just dissonecting

but I can to join on another servers

[sour lily]

i got perma kicked for the serven when its my first time in eu small i play a lot in rustoria eu main never cheat and now got this.. idk why pls fix it i pay the vip

[misty scroll]

Will need some more information than that to be able to help, check your F1 console and tell me what it says

[exotic sleet]

Why was my appeal approved but I still wasn't unbanned?

[low oyster]

WHERE 1000 SLOTS

[misty scroll]

Send your SteamID please

[exotic sleet]

76561199102569247

[sullen cargo]

just disconnecting idk what is it

[misty scroll]

Should be fixed in ~10 minutes

[slow aurora]

close rust and open

and join to server

[misty scroll]

You can try using a VPN as a temporary fix, otherwise you'll need to submit a #network-support ticket

[frank timber]

What kind of cheats are you banned for? I haven't used them and when м

[misty scroll]

If you're banned you need to submit an appeal at https://rustoria.co/support

[sullen cargo]

im fck idiot..... thank u

[wanton ginkgo]

was banned 8 months ago but now can't open a ticket through the website

[edgy temple]

Have vip for server but I’m in the general queue

[wanton ginkgo]

@misty scroll can you please help me?

[balmy cypress]

#payment-support

[balmy cypress]

if your appeal is denied you cannot play here

[wanton ginkgo]

My account was hacked 8 months ago, I also explained that, I have had my account for 8 months without a ban and without VAC, is an unban possible @balmy cypress

[woeful lark]

hello i have just been ban for cheating need to speak to someone about getting it reversed please i use exit lag i think that may of caused it

[glass axle]

bro i have connection Attemp Failed when have 300 MB/s

[woeful lark]

the timing right on wipe time ffs

[misty scroll]

Submit an appeal here: https://rustoria.co/support

[woeful lark]

i already have please look at it

i need to get in before the taiwan

clan

[misty scroll]

Your internet speed has nothing to do with that, head over to #network-support to get help diagnosing your issue. Alternatively you can use a VPN as a temporary fix

[glacial vine]

how long is my ban? why was my teammate unbanned before me?

[misty scroll]

You can see your ban length when attempting to join the server

[wanton ginkgo]

can I open a ticket again

[glacial vine]

it doesnt show anything, i get insta kick banned for "playing with cheater" when i already explained and showed proof to staff we randomly chose someone from chat to team with

[misty scroll]

Read what Luke said, if your appeal is denied you cannot play here

[glacial vine]

yet my friend on the same group was unbanned practically the next day

[lapis ice]

can someone look at ticket Ticket #99f7f6

[timid tundra]

Why aren't they giving out slots on the EU East Long server?

[shy otter]

Hello, when you log in to the server, the screen displays cheating, but I've never played on this server. Please help me, dear admins. Thank you in advance.

[wanton ginkgo]

I got banned 8 months ago because my shitty account was hacked, I have had my new account for longer than 8 months without a ban, I have 1600 hours on this account, why don't you give people a chance who can't do anything about it?

[shy otter]

Hello, when you log in to the server, the screen displays cheating, but I've never played on this server. Please help me, dear admins. Thank you in advance.

[woeful lark]

yes can someone look at my ticket #bb4551 it says banned for cheating i do not cheat and it says vpn may be the cause i use exit lag please sort this out thankyou

[bright hazel]

increase the number of players by Sea Long

[wanton ginkgo]

I got banned 8 months ago because my shitty account was hacked, I have had my new account for longer than 8 months without a ban, I have 1600 hours on this account, why don't you give people a chance who can't do anything about it? @misty scroll

[sick mortar]

dont cheat next time twin

get gud

[wanton ginkgo]

I didn't cheat, my shitty account got hacked

[sick mortar]

mhmmmmmmmmmmmmmmm

thats what they all say

[wanton ginkgo]

people who don't cheat don't get a chance

[shy otter]

Hello, when I log in to the server, the screen displays cheating, but I've never played on this server. Please help me, dear administrators. Thank you in advance.

[sick mortar]

shouldve secured ur account better

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[misty scroll]

You can repeat yourself all you want, but what Luke said is as clear as it can be

[wanton ginkgo]

crazy support

[dusky dagger]

cant create a ticket cause it says that i am banned but i put a ban appeal tick in and it says that there is no ban on your account ?

[brazen blaze]

Hello I am experiencing a technical issue when trying to join your EU Long server using the Staging Branch. Every time I spawn, I am instantly kicked with the reason: "Cheating." I have tried to reconnect five times with the same result.

When I try to file an appeal on your support website, I receive the message Ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again Could you please check if this is a false positive by the anti-cheat or a bug related to the Staging Branch? I am not using any prohibited software.
my steam id 76561199041992088

[sick mortar]

dont cheat next time

😏

[woeful lark]

can someone look at my ticket #bb4551 it says banned for cheating i do not cheat and it says vpn may be the cause i use exit lag please sort this out thankyou @misty scroll

if i tag one of the bosses will i be noticed and unban faster hahahaha

[misty scroll]

Should be fixed now, though it can take ~10 minutes to get fixed

[glacial vine]

@misty scroll there is no timer on my ban, teammate banned for same reason was unbanned a day or two after yet im still getting kickbanned so?

[bright hazel]

Why aren't the slots on Sea Long increasing?

[misty scroll]

Send me all your previous accounts please

Either here, in DMs, or in your appeal

[misty scroll]

Send me your SteamID please

[lapis ice]

I waited over 30 mins and still getting DC for cheaitng

[misty scroll]

Send me your SteamID please

[lapis ice]

76561199847426673

[dusky dagger]

@misty scroll can you check Appeal #667766 when you can

[misty scroll]

You already have a ticket with messages back and forth, why are you asking here as well?

[misty scroll]

Appeals typically take 1-3 days

[glacial vine]

76561199791555842

[edgy atlas]

i want to buy the thing that helps me cut que

helppppppppp

[misty scroll]

Send me your previous account please

[misty scroll]

https://donate.rustoria.co/

[reef river]

I bought vip 10-15 min ago but still not showing

Should I wait more?

[misty scroll]

Head over to #payment-support please

[swift whale]

shaadt

[misty scroll]

Hello

[swift whale]

you can come in private talk please

[misty scroll]

Why?

[swift whale]

i can t open ticket

[misty scroll]

Why not?

[swift whale]

idk how

[misty scroll]

https://rustoria.co/support

Right, then we have nothing to talk about...

I hope you have a nice day and find somewhere else to play!

[glacial vine]

first of all i played with a random guy from your shitty server chat and i get banned for playing with cheater? lol and then no appeals

and now you don't believe me that i have no alts on this pc at ALL, i'm on a new PC and my old rust accounts from pre 2021 i'd have no idea of

[misty scroll]

Well unfortunately for you, you are also banned on our shitty server on one of your other accounts

[glacial vine]

kk

[silver cradle]

Will the maximum number of players on Rustoria EU Medium be increased from 700 to 800 or more?

[misty scroll]

Probably not, 700 is normal for Medium

[silver cradle]

So on the main servers they increased to 900 for some reason, although this is below the average level.

[misty scroll]

Main is not Medium, those are two completely different servers 😄

If you want a server with higher pop than Medium, you'll need to jump over to Main instead

[brazen blaze]

can you give me a queue skip ? becouse i dont have vip and im 603 ahed 🙁

[misty scroll]

Unfortunately not

[burnt furnace]

Hi, after the ban, we gave the house away to a guy who chose the right number in the chat, and now when we log in to the server, it says that we didn't sell the house!!! We gave it to a lucky person, and the moderator who left his discord account doesn't accept friend requests, so I can't write to him. https://steamcommunity.com/profiles/76561199351684399/
admin iamjack

[tardy trellis]

I bought a new account to play on your server, but why have I been banned again as a high-risk account?

[brazen blaze]

okay 🙁

[tardy trellis]

Can you tell me how I can play on your server with my friends?

[raven mist]

Are you not able to join?

[tardy trellis]

Yes, I bought a new account so I could play with my friends.

[raven mist]

!steamid

[glass olive]

Hey, @tardy trellis

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[misty scroll]

Please message @raw pewter on Discord

[swift whale]

@misty scroll i can't send my message

[misty scroll]

You're gonna have to be a little more specific than that

[swift whale]

come in private i show you you can ?

[misty scroll]

No, just describe the issue you are having so I can help you lol

[oblique pagoda]

EAC banned me for 3 days for reporting but the ban went through but the server wasn't unbanned https://steamcommunity.com/profiles/76561198232158372/

[swift whale]

i'm ban for cheating but i'm not cheating what can i do for that

[misty scroll]

Should be unbanned now, please allow ~10 minutes for it to be fixed

[misty scroll]

I mean with your appeal, why can you not submit it? What does it tell you?

[tardy trellis]

76561198871618742

I don't know if this is an old or new Steam ID.

[oblique pagoda]

thx

[misty scroll]

That would be this account: https://steamcommunity.com/profiles/76561198871618742

You tell me if that's the new or old one

[hazy token]

can you check Appeal #fe2ab6 pleaes

[swift whale]

We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[misty scroll]

Then, as it says, please wait 30 minutes and try again

[tardy trellis]

This one is old. But this is new https://steamcommunity.com/profiles/76561198760296007/

76561198760296007
I think I've found my new Steam ID.

Please help me. I really want to play with my friends.

[misty scroll]

Which account did you use before that "old" one then?

Because you're sending two brand new accounts here

[swift whale]

i'm connecting to a server and say banned cheating

[misty scroll]

#support message

[final flame]

https://steamcommunity.com/profiles/76561199869968424/ https://steamcommunity.com/profiles/76561198364120236
Admin, could you please unban me when I enter your server it tells me that in 47 D and 7 hours they are going to unban me but I don't want to wait I think it was a mistake because it tells me ban evasion and that happens for an account with vac 180 days ago and my account is 400 days old

[tardy trellis]

I'm currently using this new account to play Rust.

[misty scroll]

That's not what I asked

[tardy trellis]

Sorry, I don't understand.

[misty scroll]

Which one did you use BEFORE?

Before "Nutttt"

[swift whale]

what can i do

[tardy trellis]

Oh, I use this account. https://steamcommunity.com/profiles/76561198871618742

[final flame]

Brother, finishing with him, would you help me please?

[misty scroll]

BEFORE that one

[tardy trellis]

Yes

[misty scroll]

Wait 30 minutes and try again

[misty scroll]

No, I'm asking you a question. Which one did you use before Nuttt? This is not a yes or no question

[misty scroll]

You can submit an appeal here: https://rustoria.co/support

[tardy trellis]

I used this account before. https://steamcommunity.com/profiles/76561198871618742

[final flame]

I can't appeal, I appealed twice already and they told me no but they didn't give me a reason.

and when I enter the server it says that I will be unbanned in 47 days

[misty scroll]

Then you simply need to wait 47 days for your ban to expire

[tardy trellis]

Did I answer the question correctly?

[final flame]

But brother, if I didn't do anything, an admin banned me without giving me a reason. XD Don't insult anyone or use outside help.

I don't want to buy another account to be able to play, I shouldn't because

[misty scroll]

No

Send me ALL your accounts please, that'll be easier

[final flame]

Unban in 48D 3H Ban evasion

[dawn ginkgo]

Why am I being kicked from the server because of cheating?

[swift whale]

i send my message and you know when i can have a response ?

[solemn prism]

Hi, I was playing on the EU MEDIUM server and was active, but I got an error and got kicked. Then I was put back into the queue(. Could you please check what caused this and why I’m in the queue again?
My steam ID 76561198153521334

[misty scroll]

You aren't allowed to buy another account to play either, that would be ban evasion. Just like your current ban reason...

[final flame]

and before the ban they gave me was for cheating and now they tell me it was ban evasion

[dawn ginkgo]

Why am I being kicked from the server because of cheating?

[misty scroll]

You just need to wait whether you agree with it or not

[tardy trellis]

I only have two accounts: Nutttt and John, which I just bought Account John and then got banned.

[misty scroll]

You will not be unbanned then

Your ban is staying

[final flame]

Bro, I told you that the account with vac that I had was from 400 days ago. I didn't buy another account to play Rustoria. The surfer's account with 500 hours was farmed by me.

[swift whale]

schaadt

[final flame]

You don't understand that it is an inconsistency that they have banned me for cheating when that ban is permanent, they took it away from me and then they gave me an evasion ban

[misty scroll]

Appeals are typically 1-3 days

[tardy trellis]

Can you tell me why? I just want to play with my friend, and I've never hacked.

[final flame]

It was clearly a mistake on the part of the admins.

[misty scroll]

Provide me your main account and I'll happily look into it, but the accounts you sent are NOT allowed to play.

[swift whale]

why its so long bro

[final flame]

Do you understand or not brother that the first time I appealed it said it was cheating and then they banned evasion

please help me

[silver cradle]

After how many days will the online time on the Rustoria EU Medium server decrease?

[final flame]

You don't understand that it is an inconsistency that they have banned me for cheating when that ban is permanent, they took it away from me and then they gave me an evasion ban

incoherence*

[misty scroll]

Please send me a DM, I'll get back to you soon

I see what you mean now

[tardy trellis]

My main account is https://steamcommunity.com/profiles/76561198871618742. This one.

[swift whale]

schaadt i can get unbanned now please ?

[smoky aurora]

Is there a staff member I can speak to?

[solemn prism]

Hi guys, can you help please?
I was playing on the EU MEDIUM server and was active, but I got an error and got kicked. Then I was put back into the queue(. Could you please check what caused this and why I’m in the queue again?
My steam ID 76561198153521334

[misty scroll]

As I said, appeals are typically 1-3 days

[misty scroll]

Hello

[smoky aurora]

I have an issue with a server vip that I purchased. is there any way I can get it switch to Vanilla Eu East Long. I bought the wrong one im sorry.

I can give my steam id and stuff as well https://steamcommunity.com/profiles/76561198350437089/

[silver cradle]

After how many days will the online time on the Rustoria EU Medium server decrease?

[misty scroll]

Please submit a #payment-support ticket, that's the proper way of getting these types of issues dealt with

[vivid plinth]

be a g and expand sea long its stuck on 350 pop

[misty scroll]

What exactly do you mean?

[misty scroll]

There would have been a 2 minute grace period to reconnect without getting in the queue, nothing else we can do about it if you missed it

[woeful lark]

@misty scroll have you seen my dm?

[glass olive]

Hey, @vivid plinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy trellis]

So this account can't play? https://steamcommunity.com/profiles/76561198760296007/ Can you help me please?

[sage nest]

!slots mb

[glass olive]

Hey, @vivid plinth

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[vital crypt]

Hello, payed for VIP on EU low pop. But im still i que? why ?

[misty scroll]

You can't play, correct. You will need to find a different server to play on.

[solemn prism]

But I reconnected immediately, in the same second. I was at my computer and actively playing(

[misty scroll]

Please submit a #payment-support ticket

[misty scroll]

Nothing I can do in that case

[smoky aurora]

@misty scroll I put in a ticket thank you for the guidance

[warm perch]

hello i recieved this ive on rustoria eu long. Banned: Come to Discord.gg/rustoria - xPiwel

[misty scroll]

Please message @shy remnant

[shy remnant]

!steamid

[glass olive]

Hey, @warm perch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silver cradle]

Will the online rate drop significantly after two or three days of playing after the global wipe?

[tardy trellis]

Are you really not letting me play? Just because it's a suspicious account? Please.

[warm perch]

76561198733171575

[misty scroll]

Of course I can't say for certain what will happen, but you can see how the player count usually are here: https://www.battlemetrics.com/servers/rust/9594569

[sage nest]

Appeal or report ?

[warm perch]

appeal

[silver cradle]

Thank you

[tardy trellis]

I just wanted to play on your server, why are you so cruel to players?

I haven't done anything wrong yet.

[sage nest]

!appeal

[glass olive]

Hey, @warm perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy trellis]

Please answer me.

[shadow robin]

hello , im cant connect to server for reason cheating but im not cheating , can you help me? https://steamcommunity.com/profiles/76561199524108814/

[sage nest]

!appeal

[glass olive]

Hey, @shadow robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

You have been answered multiple times by the looks of it

[patent gust]

Sir, the queue on your Rustoria EU East Long server is very long because of too many players. Could you please help us get in faster?

There are 328 players ahead of me.

Could the staff please help me?

[north trellis]

Hi guys, i joined in team with random but didnt play together, i was banned for "playing with a cheater" how can i appeal? i didnt play with them 🙁

[tardy trellis]

No, I just wanted to know if that's the only reason.

[gilded wren]

admin

need help

[tardy trellis]

Can you answer me? Is it fair that I got banned even though I didn't hack anything?

[north trellis]

Where can i appeal a ban guys?

[sage nest]

!appeal

[glass olive]

Hey, @north trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent gust]

Sir, the queue on your Rustoria EU East Long server is very long because of too many players. Could you please help us get in faster?
There are 328 players ahead of me.
Could the staff please help me?

[sage nest]

ask away in here, an admin will get to it when they see it

[flat harness]

silo is bug, bots bug and estructures. RUSTORIA MAIN

[sage nest]

!ticket

[glass olive]

Hey, @flat harness

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tardy trellis]

I did everything I could to play on this server, but the admin didn't appreciate it at all.

[sage nest]

!slots

[glass olive]

Hey, @patent gust

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gilded wren]

I was playing duo with my partner and we added a guy to the team who was our neighbor and he got banned for cheating and we didn't know anything about it, he was Chinese and we were Spanish, so you know his name is babayaga

[sage nest]

did you get a association ban ?

[patent gust]

thank you

[humble ravine]

Is there an admin who can help us? There's a bot under the floor in the silo monument.