support

[elfin isle]

sorry, thats miss 2

[elfin dirge]

@raw pewter Hi, please message me privately. You banned me and I don’t know why.

[elfin isle]

wait 2 day

[violet ruin]

dm him

[violet ruin]

you'll have to be patient, it's just become monday except a 1-3 day wait

[elfin dirge]

I can’t message him — it gives me an error.

[violet ruin]

I will forward your issue to him

[elfin dirge]

ok

[thin plover]

!report

[glass olive]

Hey, @wheat portal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hot prawn]

unban me pls https://steamcommunity.com/id/YAMAHAYO/

[coarse thicket]

!appeal

[glass olive]

Hey, @hot prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot prawn]

!appeal

[glass olive]

Hey, @hot prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent portal]

@balmy cypress

[tulip scarab]

full laggy on EU Mondays

[lyric basalt]

devs are aware

[glacial pawn]

banned for high risk account and ive been playing rustoria since 2020 with over 3k hours on rust 👍

is this a mistake or glitch?

[elfin dirge]

@raw pewter Message me on Discord.

[violet ruin]

!appeal

[glass olive]

Hey, @glacial pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

could be a mistake, appeal

[glacial pawn]

i did appeal

[latent portal]

@lyric basalt Could you check Dms when your have a min please

[lyric basalt]

you would have to message me first as my Dms are empty atm 😄

[placid fog]

sorry to bother you but i got banned for high-risk account but I'm new to rust and my appeal got denied without no message or response so im unsure what to do from here

[latent portal]

did you get that?

[fallen plinth]

!appeal

[glass olive]

Hey, @fallen plinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

@little mantle @onyx oriole whats the issue?

[little mantle]

can u join call

[violet ruin]

whats the issue

I can't join the call right now

[honest finch]

my friend has appealed idk 3 times maybe but now it won’t let him appeal at all and it’s been like almost a year probably how do we get in contact with someone to try and him him appeal this time because on the website it doesn’t let him

[onyx oriole]

yo @violet ruin

are you able to talk now

@violet ruin

[north crest]

they cannot re-appeal a ban that was already decieded on. If it is a new ban that has never been appealed, that would be different.

[onyx oriole]

yo

empress

!appeal

[wispy dirge]

What assistance are you in need of @onyx oriole

[onyx oriole]

appeal

[wispy dirge]

When did you put in an appeal

[onyx oriole]

2 hours ago

am i able to talk to you

[wispy dirge]

You will need to wait for the admin team to review it, this can take between 1 and 3 days. More often than not it's quicker though.

[onyx oriole]

are you like a lower tier admin or somtihg

[wispy dirge]

What is the ban reason when you go to join a server?

[past path]

ive been waiting on my appeal since saturday it takes time

[onyx oriole]

its says i was playing with a cheater but hes not cheating and his acc was checked and everything and he also only got game banned on steam for less than an hour which doesnt make sense its along story

[wispy dirge]

If your friend was unbanned from Rustoria / a developer ban was issued and revoked then they will need to put in an appeal, and you will need to wait for the admin team to review yours.

Typically playing with hacker bans are 7 days, but can be more or less depending on the situation.

[wispy dirge]

?link - link your account if you want to get an update drom the bot, or check the appeals site.

[glass olive]

Hey, @onyx oriole

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[past path]

hey Bull how long does High risk appeals usually take

[wispy dirge]

Honestly I can't say, it's case by case.

[past path]

alright thank you!

[little mantle]

@wispy dirge yo

can u guys unban me i got banned

[coarse thicket]

have you made a ban appeal?

[little mantle]

but look now im unbanned like tf

i did make an appeal

now i can play any server but just banned from this server for cheating

[coarse thicket]

and what instructions they gave you?

[little mantle]

no reply yet

can u guys like look at it fast please

[coarse thicket]

then wait for their reply

[little mantle]

like this is bs i get randomly banned on rust

then unbanned a hour later

[agile mauve]

How to report a blantant cheater to youguys on rustoria monday

[little mantle]

lol

[onyx oriole]

dawg this is rustoria

[agile mauve]

Rustoria monday*

[coarse thicket]

!report

[glass olive]

Hey, @agile mauve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[little mantle]

u cant fast track it as a 1 time exception for me i was ready to grind today

ima vip holder for months this is my only server i play

like i get banned then unbanned a hour later from rust but i was on rustoria

im like the most loyal customer can u guys please look into it asap Appeal #ccfb64

like this is bs i got banned for a hour on rust while on ur server now im unbanned already but server banned

[soft latch]

Is the jungle disabled on these servers?

[little mantle]

@coarse thicket please man

[onyx oriole]

@coarse thicket

[coarse thicket]

@onyx oriole

[onyx oriole]

are you able to contact a admin for RHYS

[coarse thicket]

no

[little mantle]

Nice

[onyx oriole]

nice thanks bro

[coarse thicket]

anytime

[onyx oriole]

thanks so much have a great one thanks for your response

[little mantle]

I work all day to buy vip for this server and I’m talking to you nicely for this help

[onyx oriole]

me to (:

[west mica]

Nothing we can do. You were banned by EAC

[little mantle]

You don’t have to be condescending

I’m unbanned now

I can show proof

[onyx oriole]

for no reason tho????

[west mica]

Again. Not us.

[little mantle]

I’ll send u a clip of me loading up any server

On my account rn

[coarse thicket]

just wait for your appeal

[west mica]

Again. Not an us ban

[onyx oriole]

im aware but where can we contact the people NOT you guys

[little mantle]

look

[little mantle]

im banned on ur server now i cant connect

[west mica]

https://www.easy.ac/support/contact/appeal

[little mantle]

i can connect to any server beisdes yours

awz3 im not banned on rust im banned on ur server bc it banned me for a hour and unbanned

[west mica]

Correct. Your ban will remain on our server for 30 days. This is a typical standard ban applied by all officals.

[little mantle]

look

[onyx oriole]

but yall have to understand he was banned for no reason he gets banned for 1 hour then unban explain that to me

[little mantle]

i got banned for a hour

[west mica]

I cant explain it. We dont get information from EAC

[little mantle]

but im unbanned now so u cant remove the ban from ur server?

[onyx oriole]

your a moderator? and you can talk to other admins

[west mica]

Lets take a different approach... @onyx oriole Are you banned?

[little mantle]

he is for acciostion

[onyx oriole]

yes for playing with a cheater

and hes not cheating

[little mantle]

but i obv am not banned rn

[west mica]

Then appeal and move to #general

[little mantle]

@west mica can u remove my ban from the server tho please

[west mica]

Your ban will remain for 30 days

[little mantle]

u cant remove it? like this isnt my fault

[onyx oriole]

its your servers fault

[little mantle]

i get banned for a hour then insta unbanned

[west mica]

#support message

[little mantle]

i fr gotta wait 30 days for something that isnt my fault?

u cant overturn that at all?

like think as a human like its not my fault the game false banned me for a hour

now im being punished for something i cant control im already unbanned

[onyx oriole]

other than cheating cause obvisly hes not cheating what was the reson you cant even estamate like your an admin??? like whaty

im talking to you

[little mantle]

https://steamcommunity.com/profiles/76561199205461891/ look no ban on my account and i will show u me loading up and i couldnt before said steam auth banned

but now i can play the game right now

[west mica]

You will have to play another server for 30 days. After 30 days your ban will be lifted

[little mantle]

Alright man well can kazy be unbanned ?

He didn’t do anything wrong I’m obviously not cheating since I’m unbanned

[west mica]

That'll be reviewed when his appeal is looked at

[little mantle]

Alright Ty

But there’s nothing u guys can look at to unban me soon ? Or is it out of ur control

[west mica]

Like theres plenty of appeals that need to be looked at I get you are both annoyed. But you have to appreciate others maybe in the same situation.

[west mica]

not at this time, no

[little mantle]

So if my appeal is looked at ? Can the 30 days be bypassed or just no in general

[west mica]

It'll almost 100% be kept at the 30days

[little mantle]

Damn even if I’m unbanned that’s unfair well hopefully you get to my appeal when it’s up as you know the situation

@west mica you have any idea how that can happen like I get game banned for a hour then auto unbanned ?

[west mica]

Not a clue. Its EAC we have no control nor do we know why they apply those bans

[little mantle]

Well Ty for your time if you see my appeal I hope you make the right choice

[dusk grotto]

hi can i know why i have ban on your servers i haven playing rust for 14months and i wasnt cheating ban then

[coarse thicket]

!appeal

[glass olive]

Hey, @dusk grotto

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk grotto]

i dont want to appel i want to know why i even have ban

[coarse thicket]

how are you going to know the reason without appealing?

[dusk grotto]

okey

[normal orbit]

https://tenor.com/view/mackcrypto-gif-3886146933245055908

[little mantle]

@west mica sorry to contact u again but its 30 days for all official servers huh

[coarse thicket]

hes talking about rustoria, never said "all official servers"

[wanton lichen]

hello any admin here can help

[coarse thicket]

not an admin but tell me what do you need help with?

[spark oasis]

admin a hile adamı banlıyorsun amk sunucusunda arkadaşlarında banlamıyorsun

[wanton lichen]

i need play on server bec of my frinds but when i join is kick me and say cheating but my first time i need play on this server

[coarse thicket]

!appeal

[glass olive]

Hey, @wanton lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wanton lichen]

yeah i do it but how long is take to admin check

[young marlin]

@coarse thicket i need admin bro can you help me?

[coarse thicket]

read the last part of the message

[coarse thicket]

tell me

[sturdy sequoia]

The cheater got banned, but his friends are still playing. Why? @coarse thicket

[coarse thicket]

[young marlin]

1xgllllli banned but their friends still playing bro?

[wanton lichen]

can you go to website and check it i dont have this long time to wait if you can plz do it im not cheating

[lyric sky]

why did i get false banned

[young marlin]

he is kill us me and other 2 friend

[coarse thicket]

!appeal

[glass olive]

Hey, @lyric sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[young marlin]

we lost so many guns for cheater

[lyric sky]

the admins really dont like me after what i did

[young marlin]

he is banned but their friends still playing bro

[sturdy sequoia]

My AK-47 and MP5 guns are gone, admin. heyyyyyyyyyyyyyyyyyyyyy

[young marlin]

It's unfair that they can still play with the items they got through cheating

Shouldn't the whole team be banned for playing with cheats? @coarse thicket

[thin birch]

!steam

[coarse thicket]

i'm not an admin so i have no clue

[young marlin]

Can't you help me? At least for communication purposes.

@west mica

[winged bough]

Was just banned for association because I had access to a LFG groups code and their in-game team. Yet wasn't playing with with them at all, Have vod proof of it all.

[coarse thicket]

!appeal

[glass olive]

Hey, @winged bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged bough]

I made one already, just saying sometimes I get the association BS, I was associated a couple times many years ago on toria.

Sometimes how its dealt with is ass, especially when there are people who were just tagging along in the group

[young marlin]

how can I meet the admin

[lyric sky]

no one is cheating the reason we got banned is because of luke

[winged bough]

So are we getting unbanned or what

[young marlin]

lol so good

[coral delta]

I have been door camped for almost 5 hours on Low Pop US.

the entire server is having to respond.

[lyric sky]

maybe no one is cheating

[sage nest]

Youll know in 1-3 business days

[solemn plaza]

!appeal

[glass olive]

Hey, @lyric sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn plaza]

what cyber said

[lyric sky]

alr did

[elfin arrow]

can u report ppl on here

[coarse thicket]

!report

[glass olive]

Hey, @coarse thicket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[little mantle]

need a admin to look at my appeal asap im feining to pla

[median crown]

standard response time for an appeal is 1-3 business days

[little mantle]

🤯

[remote spindle]

NEED A ADMIN TO LOOK AT MY APPEAL ASAP IM FEINING TO PLA

[sage nest]

Appeal take 1-3 business days, it will be processed in due time

[mild zealot]

How do I open a ticket to report a person?

[coarse thicket]

!report

[glass olive]

Hey, @mild zealot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[idle meadow]

Help

[coarse thicket]

ban appeal or report?

[idle meadow]

It doesn't matter what I try to make myself believe, this.

[coarse thicket]

isn’t your ban appeal denied previously?

[viral plank]

my attack heli got glitched and blew up, may I have a new one :3 pwease

https://medal.tv/games/rust/clips/mBddd4myuNgLO6gSu?invite=cr-MSxuNHgsMzU4ODAxMDg0&v=30

[idle meadow]

yes ban denied

[coarse thicket]

no.. we don’t do that here

[viral plank]

brotha

what am I supposed do to

watch the clip I couldnt close the door

and it just gets stuck in the friggin wall yo

[coarse thicket]

brotha its official server, we dont do that

[viral plank]

bro what 😭

[coarse thicket]

you’re most likely blocked from making appeals

[idle meadow]

forever?

[coarse thicket]

looks like it

[idle meadow]

why?

[sage nest]

You can only appeal once is probably why

[coarse thicket]

im wondering the same

[viral plank]

bro cyber please 😭 😭

[coarse thicket]

it must be your first time on official, we dont do that it’s against the rules

[viral plank]

what?

why are you so mean 😭

[mild zealot]

How long does it take to ban a hacker?

[violet ruin]

!appeal

[glass olive]

Hey, @elfin dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon sundial]

why my appeal not dms my it 2 days already

[plush perch]

!appeal

[glass olive]

Hey, @plush perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

Appeals take 1-3 business days and sometimes more

[lament moth]

Come to Discord.gg/rustoria - Marzy ?

[thorny dune]

Send a DM to @lyric basalt with your SteamID and they'll help you as soon as possible

[lament moth]

He doesn't answer what the problems are, brothers?

[sage nest]

He might be asleep, youll have to wait for him to respond

[lament moth]

Give me access, maybe he won't wake up, what should I do then?

[lament moth]

alo

[astral bobcat]

p2/q2 fishing village a boat block the way to exit fishing village with boat at vendor on eu mondays pls fix

[somber coral]

How i can join sever ? every time i try to join its putting me back to main menu, and i have message come to discord.gg/rustoria - SHenzyy

[turbid cave]

I have never cheated. This afternoon, my friend asked me to play eu mondays to prompt cheating. Two days ago, including this morning, I was still playing sea main alone. Please verify my complaint. There are only a few hours left in the base maintenance of sea main, and my Steam ID is https://steamcommunity.com/profiles/76561199161110389/.

[lament moth]

ХА-ХА

[coarse thicket]

!appeal

[glass olive]

Hey, @turbid cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

message shenzyy, if he doesn't reply just make a ban appeal on the website

[lament moth]

My friend also doesn't answer me what appeal to file and where to file it.

[coarse thicket]

https://rustoria.co/support/appeal

[undone adder]

i have never cheated and i will never will and i got a ban on rustoria? https://steamcommunity.com/profiles/76561199568498002/

[coarse thicket]

!appeal

[glass olive]

Hey, @undone adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament moth]

Marzyyy где ты братик

[lament moth]

Marzy isn't responding, please give me another one. I've been waiting all day. I want to play.

[normal orbit]

You'll have to wait for Marzy to come back

[lament moth]

he doesn't want to come back

[flat dawn]

!appeal

[glass olive]

Hey, @flat dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament moth]

I bought a VIP account on another account and I'm trying to log in again to this Marzy account that isn't responding.

Why are you calling if you don't answer all day? Why do it?

alo

[sage nest]

!appeal if they dont reply fill out an appeal, they might just be sleeping or busy with irl life. Its also only been 5 hours not all day

[glass olive]

Hey, @lament moth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[astral pasture]

Rustoria IT: Is there an API that is available for your leaderboards? I am building an app

[fresh kernel]

!appeal

[glass olive]

Hey, @fresh kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh kernel]

A cheater was harassing me, so I tried to report them, but their name didn't show up.]

[sage nest]

!report

[glass olive]

Hey, @fresh kernel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

You could try to get his name from the f7

[pure cargo]

does anybody know how to fix world file mismatch

[quick maple]

d

[glass olive]

Hey, @pure cargo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[hushed seal]

You died: killed by pöge (76561199813600360)
cant find this guy anywhere on the website blatant aimbot my whole team on a 13 hour account

[hollow cosmos]

you can make a generic ticket and put their steamid if you cannot find them.

[hushed seal]

preciate it thats what i ended up doing

[woeful orchid]

does rustoria have a creator program that has like a queue skip and stuff or nah?

[neat pumice]

Hey there, all questions regarding creators can be sent to @balmy cypress (@rustoria) in a DM, he'll be happy to answer you 🙂

[coral delta]

I have a Russian kid calling me the N word over and over and over in voice chat on US Low Pop.

I have multiple kids using slurs over and over

standing on the top of my roof in game

Gone Squatchin on Steam

now they're blaring music on top of my hut

[past path]

is there any mods in here that can look into my appeal ?

[thin plover]

we do not moderate voice chat

[coral delta]

Peanut can get direct moderation in real time and your answer is this.

BIG YIKES.

[thin plover]

you can turn off voices...

[coral delta]

Thats not a solution.

that steals from the game entirely.

[modern shuttle]

Part of the game bro. Turn it off temporarily until they leave or Alt + F4 and go do something constructive with your life.

[coral delta]

they've been on the top of my shop camping for two days.

[modern shuttle]

RIP

[coral delta]

I'm still trying to have fun

RUSTORIA.......

[modern shuttle]

glhf

[coral delta]

I guess right lol

[lyric sky]

Can i talk to an admin about my ban?

[coral delta]

This shit should be put up on Reddit.

[modern shuttle]

no one gives af

zero

[lyric sky]

maybe you just kill them?

its vanilla everyone sucks

[past path]

@lyric sky whatd u get banned for ?

[lyric sky]

cheating but im 14k hour player on a 700 bm account

[past path]

they gave me high risk cant figure out why no vpn too

[lyric sky]

Officals are way easier then atlas or vital

[lyric sky]

send me your account steam id

[north crest]

You can mute specific people in your contacts tab

[north crest]

!appeal

[glass olive]

Hey, @past path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[past path]

already appealed it says denied

[finite wigeon]

link steam id, how sus you looking? lol

[past path]

Steam ID: 76561198204722499

i wouldnt say sus at all tbh

[lyric sky]

hes on a good account therefore there is no reason for his ban in my

[lyric sky]

hours are low but has a lots of skins in other game+ steam account is old with no game bans

[finite wigeon]

i mean most of the time its gonna be verification that its been your account and not a purchased . the account doesnt really have hours, and its history is very sporadic. who knows, most of high risk bans dont get reverted. something flagged you.

just be honest with them and theyll probably help you as much as they can.

[past path]

yeah im hoping i can talk with someone cuz they denied my appeal already for it but its definitely been my only account and not purchased so praying it can get reverted

[sage nest]

Normally the outcome of your appeal is final, you also only get one chance at an appeal

[past path]

thats terrible news but thanks for telling me

[mossy abyss]

where to make ticket

[austere quest]

!ticket

[glass olive]

Hey, @mossy abyss

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil lark]

Larp

[fossil lark]

88 hours are not sus?

[past path]

not too sure why it would be since im fairly new to the game only have 300 hours on record on steam for it

[fossil lark]

From what im looking at everything indicates a bought account unless you can link the twitch account associated with it to your discord

And what is the reason you removed all 84 friends?

[past path]

i have my twitch linked to discord

[fossil lark]

Not visibly linked

[past path]

should be now, removed the 84 people cuz i didnt play with them for months

did a cleanse if u will

[fossil lark]

Yes that is not the twitch originally associated with the account

[past path]

are you talking about the one that says pasta ?

[fossil lark]

Yes link that

[past path]

renamed my twitch i dont have that name anymore

changed it to my name

[fossil lark]

I can check that aswell if that is true

[past path]

it will be i have only ever had this account

[fossil lark]

Could still be bought tho, dont see a reason in sudden 84 friends removed followed by account inactivity for a while

Suspicious wouldnt you say?

[past path]

i mean still no since its quite literally my only account

i dont got money like that to be buying a new account and wasting money on skins

[fossil lark]

Check from a admins pov thats enough for a HRA ban

[past path]

i mean i totally understand that POV im just saying its untrue

the friends were just lost contact and didnt play so i removed them thats was that

[fossil lark]

Yeah oh well, i checked from what i can see and i can say a HRA ban is justified, if your appeal is declined then either you did not provide everything or they see other stuff, as admins can see way more then me

[sage nest]

New accounts are a dime a dozen

[past path]

regardless still not bought

[gusty tundra]

Hi! A friend of mine god banned by no reason, the message says "ban evation" is there a way to appeal that? Rustoria.co BR LONG

[proven vault]

is there no ticket sytem now?

[prime thunder]

!ticket

[glass olive]

Hey, @proven vault

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime thunder]

!appeal

[glass olive]

Hey, @gusty tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric sky]

It very much is I do agree in there ban but it’s to a point because your account shows it’s not a bot account

[lyric sky]

I’m not larping I am being fully truthful I am legit and always will

[sick tendon]

!appeal

[glass olive]

Hey, @sick tendon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon sundial]

why my appeal not dms on my discord it 3 day btw

my ban high risk account why take so long time

[normal orbit]

We understand our eager to play but there are alot of appeals to go through, especially after the weekend, admins will get to it as soon as they can.

[shy remnant]

Your appeal was already closed 17 hours ago

You'll have to check on the website

[halcyon sundial]

Why was my appeal rejected? I did nothing wrong.

[gloomy ravine]

Sorry but if it is rejected it is final decision.

[spiral owl]

If a colleague lost their account but wants to know if they're banned via Discord, is that possible?

[normal orbit]

if they log into rustoria.co with their steam account and see an existing ban that can be appealed, he'll get his answer there.

Not on discord I'm afraid.

[shy remnant]

!appeal

[glass olive]

Hey, @signal thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[granite cloud]

Ticket #1a524e He is cheating, he changed his ID, and then this person changes his ID every time he kills many people. Isn't this a cheater? He can know our location behind the wall

[chrome hill]

@west osprey @toxic shard Hello, I left a ticket for unbanning on the site for 4 months and it still hasn't been unbanned. Is there any way to unban me from the server?

[valid elk]

noy

[toxic shard]

could be 5 years, if you not ready to provide your previous accounts we won't unban you

[chrome hill]

I can provide

[plush perch]

Hello, I've been banned from server Rustoria -[EU] Long .
My Steam ID: 76561199487840360

I didn't use cheats or third-party programs.
This may have been an error or a false positive.

Please reconsider my ban.
I'm happy to provide any additional information.

Thank you.

[chrome hill]

@toxic shard I'm happy to provide any additional information.

@toxic shardso how do i provide you with information?

[gleaming cliff]

My account has been at high risk for 48 hours. I have already appealed for 48 hours, almost, so why have I still not received a response?

The new episode is about to start, I don't want to miss it.

Is the administrator here?

[thorny dune]

Hello there, it looks like your appeal was approved just a minute ago.

[gleaming cliff]

Really? I'll go take a look.

[jade fossil]

Read the personal message, there is a message about violations. I can't write here, the message is automatically deleted.

[blissful current]

Why is it when i join monday server it comes up as world file mismatch?

[gleaming cliff]

我看到了 谢谢你 我爱你

@thorny dune我看到了 谢谢你 我爱你

[hollow cosmos]

?mapfiles

[glass olive]

Hey, @blissful current

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[thorny dune]

不客气。好好擦擦。

[chrome hill]

@thorny dune Hello, please help me unblock my account. I can pay for everything easily on the website. I've been leaving a ticket for 4 months now.

[pure cargo]

attempted to read past past the end of buffer steam some1 lmk why i get this

[blissful current]

Still does not work

[plush perch]

Hi, can you help me? I was banned by mistake. I can provide proof that I play without cheats.

[thorny dune]

Hello, did you submit an appeal?

[thorny dune]

It looks like @lyric basalt, would like to have a chat with you. Send him a DM with your SteamID and they'll be able to help you.

[pure cargo]

?

[chrome hill]

yes

[plush perch]

Is he online now? Or should I wait until he comes online?

[thorny dune]

You can just send him a DM now, he will respond as soon as he is available

[chrome hill]

@thorny dune Let me tag you, but the messages aren't coming.

[plush perch]

thanks

[thorny dune]

If you made an appeal, you'll need to wait for a response to the appeal. If you already had an answer that is likely the final decision on your appeal.

[viscid hatch]

Why hasn't there been a response to my appeal after seven days

[chrome hill]

No, I haven't received a response and my appeal was created more than 4 months ago, so I ask for your help.

@thorny dune

[thorny dune]

Your appeal was responded to 5 days ago

[thorny dune]

There is no appeal that is this old so it has definitely been responded to in that case, you can go back to the website where you created the appeal to view it

[chrome hill]

@thorny dune why strange?

[viscid hatch]

Why is my account still high-risk

[chrome hill]

@thorny dune I can provide you with all the information

[sage nest]

#support message

[jade fossil]

Read the personal message, there is a message about violations. I can't write here, the message is automatically deleted

[viscid hatch]

Why

As you can see, I have already purchased a community VIP and I did not cheat

[sage nest]

Your account is still deemed too risky to be on the servers. Unfortunately the outcome of your appeal is permanent

[chrome hill]

@thorny dune Why can't you just unblock my account when I can provide all the details?

[viscid hatch]

As you can see, how can I remove the high-risk tag from my account

[sage nest]

The outcome of the appeal is permanent = you cannot

[viscid hatch]

Because of this high-risk marker, my experience was very negative

[sage nest]

Unfortunatelly you will have to find another server to play by the looks of things

[viscid hatch]

I am very sorry about this result, but thank you for your reply

[limber fjord]

How can i apeal my ban?

[prisma jay]

Appeal #603906 Is the administrator there? My account shows a high-risk account, but I haven't engaged in any illegal behavior, and I haven't even killed many people. Why did this happen? Maybe I didn't describe it correctly in the ticket. I only have this one Steam account and nothing else, so I want to ask why this high-risk account appeared and what I can do in the future to avoid being banned by this rule

[glass olive]

Hey, @limber fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prisma jay]

hello ?

Can the administrator help take a look

[raw pier]

不知情的情况下和作弊者组队了可以申诉吗

@glass olive

有人吗救救我

我是外国人我用翻译软件一步一步找到了这里

[prisma jay]

连坐要等他封禁时间到了才可以申诉或者自动解封

@raw pier他有显示你封禁几天的

[raw pier]

没显示时间

[plush perch]

@thorny dune Marzy still offline?

[icy nest]

Good evening, specifically on the Rustoria servers, there was a large ping, and I was forced to use the EXITLAG program because it was difficult to play with a large ping. After trying to log in to the server, I was immediately banned and reported for using cheats. Please unban me.

[plush perch]

@west mica how to solve this error?

[fossil lark]

Should probally tag the admin that kicked you his name is in there

[plush perch]

He hasn't answered me for 2 days.

[zealous wharf]

Good day, someone from the administrator who can answer my questions privately? Thank you very much!

[prisma jay]

Good evening, administrator, please help me take a look. Thank you very much

[violet ruin]

dm @lyric basalt

[timid gust]

sso our team got banned last night becauze some old head with kidz and a baby mama wanted to get cheats bec he has arthritist stupid lfgs hes now been banned from discord ect some of our team got banned for assosiation and some got banned for playing with cheater whats the diffence?

[buoyant pawn]

@west mica Can we talk?

[lethal saddle]

hey is deepsea active for rustoria eu mondays?

[prisma jay]

Good evening, administrator, please help me take a look. Thank you very much

[waxen timber]

@raw pewter my ticket has been approved but im still banned ingame

[prisma jay]

need help

[hollow cosmos]

you mean appeal?

if so send your steamid

[waxen timber]

yeah my bad

[waxen timber]

in here ?

[hollow cosmos]

yeah

[waxen timber]

is it possible to come vc real quick

[hollow cosmos]

not right now

[waxen timber]

76561199109847386

[waxen timber]

ok

[hollow cosmos]

I've forwarded your issues to admins, they will take a look soon

[waxen timber]

allright thank you Doomx

[prisma jay]

@hollow cosmosCan you help me take a look

[hollow cosmos]

Unfortunately there isn't much to explain here, your account has been deemed too risky to play on our servers. If your appeal has not received a reply yet, you need to be patient and wait for one.

[opal zinc]

Hey doom could you clarify on @timid gust item please on if there is a difference and what the ban time is on that? Thanks

[prisma jay]

My appeal was rejected, and I am unable to appeal again

[hollow cosmos]

Appeal decisions are final and you will have to play elsewhere if it has been denied.

[prisma jay]

I can guarantee that I have not engaged in any violations. Although my game duration is very low, my gaming level is indeed unable to kill more enemies, and even just go out to farm without PVP

[hollow cosmos]

Nothing more can be done about your situation, your appeal is denied and that is final.

[prisma jay]

But I really haven't violated any rules. I have only one account and joined the server without participating in too much PVP or killing enemies. Why is it considered a high-risk account

If I have a problem, it's right to ban me, but I don't understand why I was banned because I didn't participate too much in PVP or kill enemies

[hollow cosmos]

I don't believe there is a difference between association and playing with a cheater. Ban lengths can be checked by attempting to connect to one of the servers and it should say the time in the disconnection message. I would recommend that they make appeals if they would like @ https://rustoria.co/support/appeal

[prisma jay]

I have reviewed the response to the invoice, and it is only a translation issue that caused a misunderstanding on the part of the administrator

[opal zinc]

yeah when they join some poeple say association 7 days and some people say playing with cheater and nothing else

[hollow cosmos]

I cant give any details on that as I'm not an admin, they should make appeals and see what admins say.

[opal zinc]

ok thanjs

[prisma jay]

@hollow cosmosCan you ask the administrator to help me check? I don't want to give up on this server. I haven't evaded any bans or cheated. I'm just a beginner and may have just started playing this game, so the duration is not very long. I can assure you that I haven't engaged in any behavior that violates server rules

[ocean thistle]

Hey, not sure where you see your appeal was approved? Your appeal is still pending on our end.

[prisma jay]

@ocean thistleCan you review my account again? I sincerely hope so

[ocean thistle]

What was the outcome of your appeal?

[prisma jay]

Appeal #603906

[ocean thistle]

Pending, Denied, Approved?

[prisma jay]

Rejected, but his response only requested me to provide complete account information

Hello, and thank you for opening this appeal so we can review your case.

Please provide a complete list of all accounts you have used to play Rust, along with your Discord username if it has not already been linked to our website.

We will carefully review the information you provide and follow up with you as soon as possible. In the meantime, we ask that you are fully honest in your appeal, any misleading information will result in the appeal being denied.

[ocean thistle]

The decision will stand and the ban will remain permanent. Is there anything else I can help you with today?

[opal zinc]

Hai as your an admin would you be able to provide any details on if the length of a association vs playing with a cheater as doom has said that he is not an admin so cannot provide details

[ocean thistle]

Are you asking the difference between association and playing with a cheater?

[prisma jay]

我能否继续申诉，因为您那边的回复只是要求我提供完整的信息，但是这就是完整的账户，我有且仅有这一个steam账户

[opal zinc]

pretty much half of our team was banned for association with a ban time of 7d and the other half banned for playing with a cheater with no time period listed on the disconnect

[ocean thistle]

I can provide a broad explanation as I do not know who you or your team are in-game. We do adjust the ban accordingly to the severity and the number of offenses a player has accumulated playing with a cheater.

[opal zinc]

ok

[prisma jay]

So I am very confused, my account is unique, I did not play with cheaters, I did not have any other violations, I just did everything that novice players should do

[opal zinc]

so what is the time period of the one that doesnt have a time period listed on it?

[ocean thistle]

Likely permanent, but I am able to double check for your case if you are able to provide me your steam ID?

[waxen timber]

Appeal #c384eb
the guy we played with got "TEMP" banned, and we was told we all were getting unbanned, and my stupid ass, just created an appeal, and forgot about it, cause everyone said they got unbanned, and i joined on a diff account this monday wipe, and got banned for evasion after 3 hours

[opal zinc]

i am not sure of my teams names

[ocean thistle]

Yes that one is approved. Your current appeal is different as you stated and it is for "ban evasion"

Two seperate cases and you will need to wait for a response

[ocean thistle]

I can't really provide information about another player's ban to you. Are they able to come into Discord and inquiry about their own account?

[waxen timber]

only reason i have ban evasion is cause i thought we were unbanned automatically by the system, but yeah i guess this sucks and i've got to wait

[opal zinc]

ill tell them to appeal

were on different timezones

[ocean thistle]

Please do, and they may ask about their ban duration in the appeal.

[opal zinc]

ok thanjs

[ocean thistle]

Incorrect. I highly suggest you to read our server rules regarding game ban accounts.

[ocean thistle]

No problem, good luck with everything.

[prisma jay]

@ocean thistleThe reason why I was banned was a high-risk account. At first, I thought it was due to VPN issues, so I appealed and the administrator's response was: Please provide a complete list of all accounts you have used to play Rust, along with your Discord username if it has not already been linked to our website.。 Then I said this was my only account, and there was no result afterwards, which was to prohibit me from appealing again. I want to know what actions led to my account being a high-risk account

[ocean thistle]

The decision will stand and the ban will remain permanent. Is there anything else I can help you with today?

[prisma jay]

If the duration is not enough, there is no way, because I am a new player. If the inventory is not enough, I can purchase more inventory to improve the security of my account

[ocean thistle]

You're more than welcome to play another server

You cannot play on Rustoria

Good luck!

[prisma jay]

Please allow me to appeal again

[ocean thistle]

No

[tardy prism]

@ocean thistle
Hello, I was playing on a friend's server and it was hacked. It's been 3 years since the hack. Is it possible to unblock an account on your server?

[glass olive]

Hey, @tardy prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prisma jay]

Can I know the reason for my violation

[ocean thistle]

High Risk Account

[finite wigeon]

lol im dead af

[prisma jay]

What operation would cause this

[ocean thistle]

High Risk Account

[finite wigeon]

changning no means no dog lol

[tardy prism]

@ocean thistle The appeal was filed 20 months ago and was rejected, is another one possible?

[ocean thistle]

Unfortunately no

[prisma jay]

I don't understand what you mean

[finite wigeon]

You got high risk ban, you appealed, they denied. Its over. Theres nothing else lol. let them continue on with their lives, you should too. lol

[prisma jay]

But he only asked me to provide the complete account, which is my only account

[finite wigeon]

again, risk is risk. you fell into a category where the risk was high enough to restrict access. Although you provided what you thought was sufficient and appealed the way you did. it just wasnt enough to convince the overseeing moderator to overturn it. It is risky. There are plenty of other servers.

detection method and what qualifies as high risk bans are generally kept internal and arent publicly displayed because this would allow other users to figure ways to bypass their methods. thus making it a more risky environment, because it is a you issue, dont make it an everyone issue.

[prisma jay]

You're right, but I feel very aggrieved because I didn't have any violations and listed it as a high-risk account without telling me the specific reason. This is my first large server, so I cherish it very much. However, I refused me without reason, and I don't know what other servers I can play on

[finite wigeon]

nah i understand, its unfortunate this is the result of this situation, lets clear up the chat for others that need support though, instead of chit chatting here. I do hope you find a server for yourself. There are plenty of other great ones too

[potent stratus]

!force

[glass olive]

Hey, @potent stratus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[mossy abyss]

!ticket

[glass olive]

Hey, @mossy abyss

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marble lotus]

Hi i was banned over a year ago for cheating on my main steam acc and a cuople months ago i started a new steam acc to play some other games and decided to play rust and i wanted to see if i was able to play obv im not cheating i havent associated with anything like that in the past year and i submitted apeals but i got denied with no reason no nothibg they litterly js denied it is there anyway i can talk to someone or get another apeal.

@glass olive

[toxic shard]

Since you got banned for actually cheating on rustoria you won't ever be able to join back

as stated in our rules : https://rustoria.co/rules

[marble lotus]

So ur telling me u guys js dont give second chances

[toxic shard]

exact

[marble lotus]

dumbest shit ive ever heard only server ik that does that

[toxic shard]

worse than cheating in a game ?

[marble lotus]

yea blowing tf out me

lemme pay

[toxic shard]

We are not this kind of community

[marble lotus]

dog its rust

[toxic shard]

it's rustoria, a place people are expecting to play safely

our rules helps that

[marble lotus]

I completly understand i js thnk people make mistakes n i think its hella weird to only accept 1 apeal than not even give anyone a chance

[desert stag]

Hello, I was banned from the servers half a year ago, and I had to contact Luke. When I contacted him, he refused to unban me without explaining the reason. I wrote to him again this week, but he didn't respond. I would like to talk to another administrator about the unban.

[marble lotus]

u wont they dont care

[toxic shard]

the only person who can handle your appeal is luke, you ban is really specific

[desert stag]

What is the specificity?

[toxic shard]

That's between you and him

[desert stag]

and what should I do if he doesn't respond for days?

[toxic shard]

well no response is a response

if he told you he won't appeal you then the case is closed

[marble lotus]

@merc I completly understand i js thnk people make mistakes n i think its hella weird to only accept 1 apeal than not even give anyone a chance?

[desert stag]

but I don't even know the reason for the ban and the rejection of the appeal

[toxic shard]

that's how our rules work, if you don't like our rules it's an added factor to go play somewhere else

when I go in a restaurant and I don't liek their menu, I don't ask them to change it, I go to another one

[marble lotus]

ur rules make no sense and are shity js like u not helping baybayblade ur guys service is absolote shit u dont answer apeals bc you are lazy and could care less about the community your rules make no sense in the real world

[toxic shard]

another good argument to go play elsewhere, if it's your point of view

[raven mist]

Relax mr "nut on everything"

[toxic shard]

if we are so bad, I don't understand why you insist so much to stay here

a bit of a karen behavior if you ask me

[marble lotus]

Ur not even involved with the conversation u have no idea whats going on gn

[raven mist]

I do, and let me ask a question - who cheated?

[marble lotus]

go back to being a good little discord mod i could care less ill js use my other pc lmao

[raven mist]

There we go

Stop wasting our time

[toxic shard]

oO discord auto moderation ?

[earnest vale]

can some one look at Appeal #3960fe

[median crown]

standard response time for an appeal is 1-3 business days

[sage nest]

https://media.discordapp.net/attachments/911561413884002315/973195970445738034/image0-59.gif

[icy tree]

Any support online?

Support page isnt loading

[meager vigil]

Hello, i submitted appeal for high risk account. Any support can help me with this? Thank you

[sage nest]

Appeals have a wait time of 1-3 business days

Can also be more depending on the circumstances

[somber hemlock]

am i able to still play toria if i have a temp ban on a diffent account that i just got then switch to a diffent account that isnt temp banned by eac

[coarse thicket]

i wouldn't do that.. it consider as ban evasion

[somber hemlock]

so i gotta wait the 2days in till my temp ban is up?

to play toria

[coarse thicket]

yes

[latent lark]

i can connect to all other servers but i cannot connect to Rustoria.co - us Mondays

i get an authentication time out

i have verified my files

[obtuse ice]

it’s been damn ner 3 years and I still can’t make a apple someone help please I think my time has been served

[rich laurel]

i have vip but i cant access the preview of a map for wipe tmro

wont let me join the server to check out the map for tmro

nvm it works now

[plush perch]

@lyric basalt Help me, you banned me by mistake.

Why has Marzi been offline for 3 days? I was banned for no reason and now they won't unban me.

[steel pagoda]

sea ,ed wipe?

[subtle matrix]

SEA Medium

All SEA servers restart daily at: <t:1777593600:t> (<t:1777593600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

SEA Medium
IP: connect medium.rustoria.asia
Next Wipe: <t:1777532400:F> (<t:1777532400:R>)
Wipe Schedule: Thu @ 3PM SGT Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[thorny dune]

SEA Medium just wiped

[sage nest]

!appeal

[glass olive]

Hey, @plush perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred raptor]

i got dc from sea main and i didnt get my two minutes grace to rejoin

could someone help me pls

@thorny dune

[raw stone]

!appeal

[glass olive]

Hey, @raw stone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog garden]

<@&274971100184576010> Hey. I am writing to you today to sincerely beg for one last opportunity to appeal my ban. I am pleading with you to look into my case one more time because I am truly innocent. My account was hacked and compromised, and the actions that led to the ban were carried out by the person who stole my access, not by me. I have worked hard to recover and secure my account since then to ensure this can never happen again.

As I mentioned, Atlas has already reviewed my situation and unbanned me after seeing the proof of the hack. I honestly believe you have the best servers in the game; the high player count and incredible stability are why my clan and I are so desperate to play on your Global server. We want to be part of your community, and I am even ready to purchase VIP immediately to show my long-term commitment to the server. Please, I am begging for a second chance to show that I am a fair, loyal player. I just want to join the wipe with my team. Thank you for your mercy and for considering my request.

[hearty comet]

Hello, the BR server is long, and I can't log in. My friends were playing on this server, and the clan was offline. They were banned for playing with a cheater, and I wasn't even on their team. I tried to log in, but I was banned with the message "cheating". I would like to have this situation reviewed. My Steam profile is https://steamcommunity.com/profiles/76561199847419292/

[normal orbit]

!appeal

[glass olive]

Hey, @hearty comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty comet]

I'm from Russia, and the Rustoria website doesn't work for me

[hearty comet]

!admin the website says that the appeal has already been reviewed, but I can't access the server.

[hollow cosmos]

Was your appeal accepted or denied?

[drifting anchor]

!appeal

[glass olive]

Hey, @drifting anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[livid moat]

admins here?

[sage nest]

More than likely

[chrome tide]

global wipe ? eu main

[spare adder]

não consigo entrar no rustoria us mondays esta dando authenticant time out

[bold helm]

,

[spare adder]

I can't log into Rustoria US Mondays, it's giving authentication timeout

[subtle matrix]

EU Medium

All EU servers restart daily at: <t:1777615200:t> (<t:1777615200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1778176800:F>

🇪🇺 EU Medium
IP: connect medium.rustoria.uk
Next Wipe: <t:1777557600:F> (<t:1777557600:R>)
Wipe Schedule: Thu @ 3PM BST Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[limpid bison]

I can't log into Rustoria US Mondays, it's giving authentication timeout

[analog garden]

!admin Hey. I am writing to you today to sincerely beg for one last opportunity to appeal my ban. I am pleading with you to look into my case one more time because I am truly innocent. My account was hacked and compromised, and the actions that led to the ban were carried out by the person who stole my access, not by me. I have worked hard to recover and secure my account since then to ensure this can never happen again.

As I mentioned, Atlas has already reviewed my situation and unbanned me after seeing the proof of the hack. I honestly believe you have the best servers in the game; the high player count and incredible stability are why my clan and I are so desperate to play on your Global server. We want to be part of your community, and I am even ready to purchase VIP immediately to show my long-term commitment to the server. Please, I am begging for a second chance to show that I am a fair, loyal player. I just want to join the wipe with my team. Thank you for your mercy and for considering my request.

[livid moat]

Admin, why was my appeal rejected? I'm writing to you a month later. I already have 1000 hours on my account. Please reconsider
steam id 76561199200188586

600 hours of gameplay on other servers have passed since the ban

<@&274971100184576010>

[sage nest]

You only get one shot at an appeal unfortunately

[toxic shard]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[livid moat]

?

[toxic shard]

read the rules and you will understand why you can't be unbanned

we don't make exceptions

[dire terrace]

I can't log into Rustoria US Mondays, it's giving authentication timeout

[thorny dune]

Try exiting the game and also Steam, then try again

[hearty comet]

approved, but I didn't get banned

[sage nest]

Sometimes take a few minutes if you were just unbanned

[thorny dune]

Should be fixed now and you can connect

[left coral]

Hello! Could you please tell me if it is possible to play on your servers from Russia? And do you have support in Russian language?

[livid moat]

Can you tell me the reason?

if you're talking about EAK, I was hacked and I didn't get it, I can prove it in any way

it was received at the time of the hack, I have messages on Steam that I tried to restore it, but since the data from 2017 was lost, I was unable to

[hearty comet]

thanks

[tardy swallow]

<@&274971100184576010>
Steam ID 76561199173014002 I've been playing Rust for less than 5 hours but I'm being accused of cheating even though I haven't even joined that server yet

[tough jolt]

Mine just says authentication timed out for us Mondays sounds stupid but is the map wipeing or something ?

[dire terrace]

Still the same

[sage nest]

Are you banned on the server ?

[gloomy ravine]

!appeal

[glass olive]

Hey, @tardy swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy swallow]

yes

[sage nest]

Youll have to follow the link meixiu sent and appeal

[covert tundra]

bps wiping on eu med today yeh?

[hollow cosmos]

nope

[covert tundra]

ahh okok w ty

[outer owl]

how to get unbanned for high risk account?

[sterile marlin]

come to discord rustoria - stormz error, i cant join to server

[sage nest]

!appeal

[glass olive]

Hey, @outer owl

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid bison]

There are currently issues with the US Mondays server. If my items disappear due to problems with your hosting, will there be a server rollback?

[sage nest]

Youll have to dm stormz your steam id or appeal

[sterile marlin]

give me contact pls

[sage nest]

@sturdy terrace is who you should dm your steam id to

[strange hedge]

Why does it prompt that my account is at high risk when I log in to eu main?

[sterile marlin]

How long should I wait for an answer?

[sage nest]

!appeal

[glass olive]

Hey, @strange hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid bison]

!admin There are currently issues with the US Mondays server. If my items disappear due to problems with your hosting, will there be a server rollback?

[sage nest]

If they dont answer just file an appeal, note that appeals take 1-3 business days

[sterile marlin]

oh

[limpid bison]

<@&874995535881326632> There are currently issues with the US Mondays server. If my items disappear due to problems with your hosting, will there be a server rollback?

[sage nest]

I doubt they would rollback because you lost items but who knows

[sterile marlin]

I'd better file an appeal

[limpid bison]

So the developers don't care that people spent their time playing, and now people have to suffer if their buildings rot away because of hosting issues?

srly? xD

[sage nest]

If its an isolated issue i doubt it will happen, if it happens to the majority of the server that could be a diffrent issue

[strange hedge]

被认定为高风险账户的原因都有什么?

What are the reasons for being identified as a high - risk account?

[sage nest]

!appeal

[glass olive]

Hey, @strange hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten gust]

why eu east medium not wiped yet?

[sonic hemlock]

где вайп

[tribal oar]

How do I appeal a ban?

[sage nest]

!appeal

[glass olive]

Hey, @tribal oar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

!wipe

[glass olive]

Hey, @sonic hemlock

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[frank obsidian]

GRG got banned on sea medium

Lol

[sage nest]

https://tenor.com/view/fadding-baby-cry-gif-13060743193639102619

Still*

[frank obsidian]

idc not my language

[hexed void]

hello

i need help

[sage nest]

So? Not mine either

[sage nest]

Whats your issue

[hexed void]

can i dm u>

[cunning shard]

I NEED HELP PLEASE

[sage nest]

Just type it here

[fluid glade]

I need help please

[sand lintel]

Yeh i need help also

[cunning shard]

!appeal

[glass olive]

Hey, @cunning shard

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand lintel]

!report

[glass olive]

Hey, @sand lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed void]

Our teammate got banned for cheating we are a big team we didn't know he uses cheats it was our first time adding him to our team

we kicked him now were so sorry

[sage nest]

You will have to file an appeal but most of the time youll have to wait your ban out

!report

[glass olive]

Hey, @zealous night

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed void]

rip bro we already had such a nice wipe in sea long now we bring in new peeps and hes hacking

[sage nest]

Unfortunately thats one of the risks of adding random players

[leaden urchin]

its 4 day i make a ticket pls check my ticket Appeal #b4a4e4 my appel are denied can you help me pls bro

[sage nest]

If your appeal was denied then your ban remains, you also only get one shot at an appeal

[leaden urchin]

bro is not my fault the server are lag and im ban

i have acc hight risk

[sage nest]

Thats not due to server lag, mutiple factors are in play for high risk accounts

[leaden urchin]

bro i never cheat or anithing

i just buy the game

[sour kernel]

will the eu main open up for more players?

[leaden urchin]

i start the game i see im ban

[sage nest]

Like i said, theres are mutiple things to high risk account bans

[sage nest]

!slots

[glass olive]

Hey, @sour kernel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[sour kernel]

thanks for letting me knowwww - enjoy your day!

[sage nest]

The bot says youre welcome

[sour kernel]

how lucky i am xd - didnt notice it was a bot

[smoky hearth]

im writing because my account was banned due to being flagged as a “high risk account.” I’d like to ask if there is any possibility to review this decision or have the ban lifted.

I’m happy to provide any additional information if needed to help clarify the situation.

Thank you in advance for your help.

[leaden urchin]

me tto but he dont want unban me

[smoky hearth]

i also cant write an appeal in rustoria website

[sage nest]

Have you appeal this ban before ?

[smoky hearth]

Yes, I have already submitted an appeal before, but I wasn’t able to view the response. bc i cant login into rustoria website

[sage nest]

When was the appeal made ?

[smoky hearth]

i think like months ago

the main problem is that i cant logint into rustoria website

[sage nest]

Then if youre still banned the appeal was more than likely denied. An admin could verify this for you if that is the case tho

[smoky hearth]

I understand, thank you for the clarification. Could you please let me know the specific reason why my account was denied and kept banned? I’d really appreciate any details so I can better understand the situation and avoid any issues in the future.

I’ve played on multiple servers before and haven’t received any bans elsewhere, especially on Rusty Moose. I would really like the opportunity to play on Rustoria as well.

[lilac wedge]

Appeal #bf3e8a I really need the help of an administrator,

[sage nest]

High risk acc bans factor in mutiple things but it means your account was deemed too high risk to play on the server

[sage nest]

Appeals take 1-3 business days

[smoky hearth]

I understand, thank you for explaining. Is there anything I can do to reduce the risk level or prove that I’m a legitimate player so the ban could be reconsidered?

I’m confident that I haven’t done anything against the rules, so I’d really appreciate any steps or requirements you could share that might help me get unbanned.

[lilac wedge]

thank you

[smoky hearth]

I’m confident that I haven’t done anything against the rules, and if I had done anything bannable since then, I would have already been banned from the game itself. That’s why I don’t feel this situation is entirely fair.

I’d really appreciate any steps or requirements you could share that might help me get unbanned.

[sage nest]

Unfortunately you normally only get on chace at appeal so that more than likely wont change. I also do not know specifically what triggers high risk acc bans

[smoky hearth]

I’d really appreciate any steps or requirements you could share that might help me get unbanned. Also, is there any way I could speak directly with an admin about this?

[sage nest]

you can dm an admin if you wish but as far as i know if your appeal was denied its futile

[smoky hearth]

I see, thank you for the information. I understand it might not lead anywhere, but I’d still like to try and discuss it with an admin if possible, just to better understand the situation.

I appreciate your help regardless.

[hexed void]

hi how long do u think will the association ban be? do u think well be able to play force wipe?

[frozen swan]

I don't know what to say.

[smoky hearth]

<@&274971100184576010>

<@&874995535881326632>

[shy remnant]

Stop spam pinging

[smoky hearth]

can u guys help pls

[smoky hearth]

i only ping twice

[shy remnant]

Doesn’t matter, you don’t need to ping

[smoky hearth]

okey sorry but can u help me?

[languid tangle]

I've had one player in front of me for 20 minutes.

[gloomy ravine]

Please dont call cheaters and post their profile link. You can report using our website or using f7 ingame

!report

[glass olive]

Hey, @frozen swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[obtuse ice]

If I don’t get unban imma ban evade and yall ain’t catching me

[spare hollow]

I just got banned for cheating and never cheated in my life

Appeal #6264ef

[hasty axle]

kicking for cheating. what to do?

[cosmic relic]

where do i see the results of my appeal?

[spare hollow]

on website

[drifting herald]

Please create an appeal at: https://rustoria.co/support/appeal

[drifting herald]

A response to an appeal can take up to 1-3 business days

[spare hollow]

so im gonna loose all my scrap and prgress for no reason nice

[drifting herald]

You can use the same website where you made the appeal, but as you're verified you should receive a response in DM's via our bot

[cosmic relic]

so if i have received a dm yet it hasn’t been checked out yet?

[spare hollow]

go to website click support then appeal will say if there is messages or if pending

[umbral moss]

Please make more slots on Rustoria EU Medium

[hasty axle]

on the website, they wrote to contact them back here. the problem is the same, they kick you for cheating

<@&874995535881326632>

Can you help me?

[keen ravine]

Hello, how long does it take to receive a response to an appeal?

[proper portal]

Hello is posible change US Main to another server? im Vip for 1month

[keen ravine]

<@&874995535881326632> ?

[noble edge]

whats map for rustoria us medium

[mossy hornet]

just got banned for no reason?

[analog garden]

I am writing to formally appeal my ban and request a reconsideration of my case. The reason for the original ban was that my account was hacked; during the time I lost access, the intruder committed the violations that led to this restriction. I have since fully secured my account with new credentials and two-factor authentication. Notably, after reviewing these circumstances, the Atlas servers have already unbanned me, recognizing that I was not the one responsible for the actions taken.

I am reaching out because you truly have the best servers in Rust. The high player population is incredible, and the stability you provide is exactly what my clan is looking for. We are very eager to join the upcoming Global wipe as a group. Furthermore, I am planning to purchase a VIP package on your Global server to support the community and enjoy the full experience. Please consider unbanning me so I can return to play fairly with my team on the best platform available. Thank you for your time and for maintaining such a high-quality environment.

pls give me unban

[granite cove]

I was banned for cheating, but I believe this may be a mistake. At the time of the ban, I had not used any cheats, hacks, or unauthorized third-party software. Can you help me T_T? <@&874995535881326632>

[hollow cosmos]

can range from 7d to perm, depending on the situation. Ban lengths will show on the disconnection message when attempting to connect to a Rustoria server.

[hollow cosmos]

Ban appeals are not accepted in discord, you need to make one here: https://rustoria.co/support/appeal

[glass olive]

Hey, @granite cove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic gorge]

when is US MED coming back online?

[torn ice]

what happen to medium_?

[glad nacelle]

Who can I ask why I was banned from Rustoria for cheating?

[weary cobalt]

It takes a long time to accept applications?

[clever blade]

i keep getting kicked for "doxing"

but i dont even know how to dox

and this is the first time ive played rustoria

[agile tiger]

hi admin does someone plz check the Appeal #037382 my acc has been temp banned for three days, no extended banned after that, and already connect the server below.
connect connect rtg.rustoria.uk

[spare robin]

I opened an appeal on the site; if any admin could review it before the wipe, I would be grateful.

Appeal #4f0aab

[wind wedge]

i got a question

any admins

[hoary pasture]

Just got banned for "high risk account" ..... No clue why. I put in a ticket, could a staff talk to me and help me figure out why?

[wind wedge]

<@&874995535881326632>

[raven sail]

How can I get unbanned on your server if your website doesn't load for me? Is there any way to do this?

[agile tiger]

@raven sail

[raven sail]

My website is not loading

[hoary pasture]

https://rustoria.co/support/report should work

How will I know when I get a response to my ticket? is there somewhere to check?

[sturdy surge]

br main in 20 mins?

[raven sail]

I wanted to submit an appeal and it told me that the ban was lifted, but when I enter the server it says that it is not.

[glacial flame]

Is there an admin who can review the Apple system? Appeal #bd0bdf plis <@&274980199668645888>

[violet ruin]

please be patient appeals can take up to 1-3 buisness days

[tulip crown]

br main connection attempt failed! againnnnnnnnnnnn

[south sedge]

br main connection attempt failed! againnnnnnnnnnnn

[past hearth]

br main connection attempt failed! againnnnnnnnnnnn

[tulip crown]

every week the same problem?

[unreal canyon]

br main connection attempt failed! againnnnnnnnnnnn

[south sedge]

br main connection attempt failed! againnnnnnnnnnnn

[mystic frigate]

br main connection attempt failed! againnnnnnnnnnnn

[raw surge]

br main connection attempt failed! againnnnnnnnnnnn

[tulip crown]

br main connection attempt failed! againnnnnnnnnnnn

[granite cove]

br main connection attempt failed! againnnnnnnnnnnn

[echo lynx]

br main connection attempt failed! againnnnnnnnnnnn

[granite cove]

br main connection attempt failed! againnnnnnnnnnnn

[plain sky]

REWIPE

[mystic frigate]

br main connection attempt failed! againnnnnnnnnnnn

[plain sky]

REWIPE

REWIPE BR MAIN

[torpid cloud]

rewipe

[slim elm]

rewipe pls

[toxic shard]

Devs are looking into it

[slim elm]

thks

[torpid cloud]

top actrices del hub

top 1

[toxic shard]

!sm 60

[tender lodge]

hola nesesito ayuda

[glass olive]

:ok_hand: The slowmode delay was changed from 5 seconds to 60 seconds in this channel.

[torpid cloud]

sofi becker

[tender lodge]

como abro ticket?

[toxic shard]

!ticket

[glass olive]

Hey, @tender lodge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random mauve]

RE WIPE BR MAIN

[hollow laurel]

!ticket

[glass olive]

Hey, @hollow laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip crown]

every week the same problema?

[torpid cloud]

RE WIPE BR MAINRE WIPE BR MAIN

[hushed nova]

why is saying connection attempt failed ?

[plain sky]

REWIPE BR MAIN

[echo lynx]

rewipe

[random mauve]

LA GENTE PIDE RE WIPE

[slim elm]

i want to know to

[hollow laurel]

ni de otra cuenta de steam con rust deja...

[hushed nova]

dale loco arreglenlo

[raw surge]

no sirve ni pa bosta esto

[tight vault]

rewipe

[slim elm]

en cuanto tiempo?

[hollow laurel]

si o si tienen q rewipear o como lo arreglaran

[random mauve]

ni cola tiene el server son como 300 los que no pueden entrar re wipeen y ya esta antes de que avanzen los demas

[granite fern]

br main connection attempt failed! againnnnnnnnnnnn

[south sedge]

!ticket

[glass olive]

Hey, @south sedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tight vault]

sempre la mesma mierda mano, paga la host

[plain sky]

RE WIPE NOMAS

[mystic frigate]

increible que hasta que no pase no lo arreglan

[hushed nova]

no tiene cola el server, ni gente tiene, re wipeeeeeee, no para de tirar error

[random mauve]

<@&874995535881326632> <@&274971100184576010>

[torpid cloud]

putos esos dos

[slim elm]

@toxic shard

[hollow glen]

valen pichula ojala me devuelvan mis 5 dolares

[mystic frigate]

dejen de lucrar con la gente y laburen en tener un server en condiciones

[random mauve]

ALOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

[nova pawn]

FFFFFFFFFFFF BR MAIN

[plain sky]

RE WIPE PLS RAPIDOOO QUIERO JUGAR

[hollow laurel]

<@&874995535881326632> <@&274971100184576010> TENGO VIP Y NO PUEDO ENTRAR, AYUDEN O RE WIPE LOCO DALE SOMOS 300 PERSONAS O MAS

[south sedge]

x2

[hushed nova]

x3

[random mauve]

PAGEN EL HOST SI PAGABAN PARA TIRAR EL SERVER DE KOD Y NO PUEDEN PAGAR EL HOST

[tight vault]

x4

[nova pawn]

<@&874995535881326632> REWIP

[toxic shard]

!sm 300

[glass olive]

:ok_hand: The slowmode delay was changed from 60 seconds to 300 seconds in this channel.

[elder arch]

HELP ADMINS

[hollow glen]

valen mierda todavia ponen slowmode

[toxic shard]

^

[slim elm]

how much time?

[tulip crown]

EVERY WEEK THE SAME PROBLEM WITH BR MAIN?

[toxic shard]

I don't have a crystal ball and I rather prefer them working on it than reporting to me every 30 seconds

[hollow laurel]

help admins, 300+ people connect atemp failded

[mystic frigate]

poner slow mode no va hacer que laburen y arrenglen el error tienen sueldos millonarios y no tienen un server en condiciones

[random mauve]

AHI ME DEJO ENTRAR CHAVALES INTENTEN

[tight vault]

every week heave this problem,Try to solve the problems instead of giving stupid and rude answers.

[unreal canyon]

fix asap @toxic shard . I need to play on the BR main server—my life depends on it. If I can't log in within the next 5 minutes, I'm going to die.

[toxic shard]

if you read my message that's exactly what I said

[unborn rose]

Hello, I'm getting a High Risk Account error. There are no Steam bans. No one has played on my account. The game's integrity has been verified. What should I do?

[tender lodge]

nesesito ayuda, juego con un grupo dde amigos y estamos baneados por jugar con un cheater, porfavor podrian leer el ticket y hablarme?

[toxic shard]

!appeal and provide all your other accounts

[glass olive]

Hey, @unborn rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

if the cheater ban remains the rest of the team will have to endure the duration of the ban

[plain sky]

AHORA DEJA ENTRAR PERO PERDIMOS TODO EL WIPE

[toxic shard]

!sm 5

[glass olive]

:ok_hand: The slowmode delay was changed from 300 seconds to 5 seconds in this channel.

[unborn rose]

How can I file an appeal?
I don't have any other accounts.

[humble orbit]

@toxic shard hello i played whit someone new and it turns out they were cheating whitout my knowledge. is there any way get unbanned?

[plain sky]

What will happen to all the people who couldn't access the server because of your mistake? We lost 25 minutes during which others were able to progress.

[tender lodge]

We don't know who on our team cheated. Please, if you can help us, we want to play and we're not cheaters. We also want to know who cheated so we can stop playing with them!

[shrewd sleet]

can yall ban thoommas07 and his group on eu small dude is cheating his balls off

[toxic shard]

make an appeal and ask for it

[toxic shard]

!ticket

[glass olive]

Hey, @shrewd sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tender lodge]

ya envie ticket marc porfavor respondan

[pseudo merlin]

fix eu main lag plz

[humble orbit]

marc i send my appeal but idk when get unban u can say the admins check my appeal

[tall meteor]

pq me tira high risk account wtf

[agile tiger]

@toxic shard Marc may you please help with Appeal #037382. i did connect to EU RTG server and wait for the decision on my ban.

[visual grove]

hello, I was mistakenly banned from Rustoria servers, this is not the first time this problem has occurred, please help me solve the problem.

[spare hollow]

make sure its not a rust ban they banned me from server then got rust banned when i dont use cheats lol

[visual grove]

This is ban only Rustoria servers

[spare hollow]

they also denied my appeal for no reason

Appeal #6264ef

[ocean thistle]

https://i.imgur.com/jonuPNx.png

?

[toxic shard]

ups, you were not meant to see that hai

[spare hollow]

Yes that I’m trying to appeal aswell I got banned on both I just said that

[ocean thistle]

You'll have to resolve your game ban first as you cannot play the game until that is gone. No matter the server.

[spare hollow]

Both bans happened today this is my main account why would I cheat

[spare hollow]

Should there be a message in the appeal about that not just denied

[ocean thistle]

There is

Did you check?

[spare hollow]

yup your only message is saying denied instanly denied it without explaining nor letting me even talk

which ngl only thing different is i turned on my armoury crate for my rgb fans

[ocean thistle]

You have a message 2 hours after you submitted so it's not instantly denied. Another thing, lets say it does get approved (which it won't), you won't be allowed to play the game because of your active game ban?

You cannot play the game

[spare hollow]

do u know know of falsly banned from ban waves?

and my ban is same day u guys banned me?

[ocean thistle]

You're banned on every server

[spare hollow]

yes what do u think im tryna appeal aswell.

[ocean thistle]

Because of your game ban

A server can't unban you unless your game ban is removed

Do you understand?

[spare hollow]

b3fc8465-fe72-48a8-a4f6-8e4a75dd4d6a heres my refence id for EAC if u dont believe me and thats the only server ban i have so when i go get EAC appealed i wont be able to join server cuz u denied my appeal

[ocean thistle]

We're not EAC

[spare hollow]

your clearly not reading

[humble orbit]

@ocean thistle Appeal #99d943 you can check my appeal

[ocean thistle]

You aren't either

[humble orbit]

please

[spare hollow]

and these are admins? lmfao what a joke

[ocean thistle]

You're game banned

[spare hollow]

read this maybe u will understand

[ocean thistle]

You're banned from the game permanently

https://steamcommunity.com/profiles/76561199087851090

[spare hollow]

lack of reading again

[ocean thistle]

Try to connect to another server that is not Rustoria

[spare hollow]

are u actually that dumb rn and not reading

"so when i go get EAC appealed i wont be able to join server cuz u denied my appeal "

[toxic shard]

"if" not when

[spare hollow]

who said if

lack of reading again

[toxic shard]

I'm correcting you

your sentence should say "if" not "when"

[spare hollow]

it will get appealed trust me lol i dont condone in cheating whjy would i still be here if i was

[toxic shard]

seeing you got gamebanned 7h ago, your chances of getting the gameban lifted are close to 3%

[ocean thistle]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[spare hollow]

lack of smarts here thats not where u appeal

[humble orbit]

I need they check my appeal please

[spare hollow]

its eac that banned me which is an automated service

[ocean thistle]

Didn't read it?

It would be helpful for you to read that article

Under the important section

[spare hollow]

clearly u didnt "All EAC bans are permanent - EasyAntiCheat has a zero-tolerance policy for cheating and will not lift EAC bans on request. If a round of EAC bans is determined to have been issued incorrectly, they will be automatically reversed by our servers. Creating a Support ticket or a ban appeal will not cause your ban to be removed."

[toxic shard]

^

[spare hollow]

". If a round of EAC bans is determined to have been issued incorrectly"

[ocean thistle]

Last sentence again?

[spare hollow]

see how u partly read

[toxic shard]

again, that usualy happens in the minutes/2h after the wave

not 7h after

[spare hollow]

no it doesnt lmao how much knowledge do you guys have

EAC appeals take 1-30 days

[toxic shard]

we speaking about appeal or incorect ban waves ?

[ocean thistle]

No worries. I hope you do get it resolved eventually. However, as long as your ban remains on your accounts. You will have to follow our server rules regarding game ban accounts.

[spare hollow]

again what cheatin have i done i literally had a bow and only killed 2 people that had a pickaxe and other had bow

i didnt break any rules.

[ocean thistle]

We're not EAC as you're aware

[spare hollow]

no but im also again tryna resolve for when i get unbanned. which ur not listenin cuz i siad it twice

[ocean thistle]

You can come back if it's resolved

[spare hollow]

.

[ocean thistle]

But the current status is denied

For the reason as previously mentioned to you

It's not for no reason

[spare hollow]

it is for no reason what cheating have i done