support

[pseudo timber]

?

[austere quest]

!steamid

[glass olive]

Hey, @azure yew

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[austere quest]

I'm not the banning admin, so I can't help unfortunately. The banning admin will review it as soon as possible. Within 1-3 days!

[azure yew]

76561198798754660

@austere quest

i ddint even do anything and im just playing valorant at computer i just back rust played couple server then wanted play vanilla start this server 2 min kicked

[pseudo timber]

I got it, thanks

[austere quest]

Should be fixed, try joining again now

[azure yew]

okay thank u let me try it

is it reason could be exitlag ?

for valorant im using but when i open rust it wasnt working

[austere quest]

ExitLag is allowed, but yes it could have caused the issue

But it should be fixed, let me know if it's not

[azure yew]

thank u it working

[austere quest]

Feel free to come back here if you run into the issue again! I hope not, but in case you do! 😄

[bold moth]

Thinks too much pro

[brave rivet]

got banned for whatever reason and my ban isnt showing up for the appeal. whats up w this

[tardy tapir]

are we not allowed to go deep on a base? got banned for it for 24 hours

[fresh thistle]

What does it say the ban was for

[tardy tapir]

take a break? like what does that even mean

[fresh thistle]

Send me a screenshot in dms

[whole folio]

Check Now!!!!

He aimed for the head from 150 meters, hitting only the head, and then threw items to his teammates outside the party.

[raw pewter]

!report

[glass olive]

Hey, @whole folio

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

and don't ping admin

[mental beacon]

<@&274971100184576010>

[lyric basalt]

?

@mental beacon

[mental beacon]

i was kicked from, servber

[lyric basalt]

@mental beacon

@mental beacon

[mental beacon]

for no reason is rthe reason

rustoria small

[pine shard]

same here

[lyric basalt]

send your steamID

here

[mental beacon]

76561199150902513

[pine shard]

https://steamcommunity.com/profiles/76561198353563954/

[mental beacon]

please help been playign tyhis server for 4 years

luv this server

[pine shard]

please <@&274971100184576010>

[hollow cosmos]

You can stop pinging the admins now

[pine shard]

?

[mental beacon]

okay sry just we havenmt got a response

doors are leftr open an we have opps

or seal our bunker please

@lyric basalt any updates buddy

[hollow cosmos]

Just be patient please

[mental beacon]

im sry

[lyric basalt]

You gotta wait till your ban expire

[mental beacon]

thats a day can i ap[peal

please marzy or someon ehjelp me thats too long maybe an 8 hr ban or sum not 24 hours

[pine shard]

we got banned for literally no reason it said

why should we have to wait for not doing anything

[mental beacon]

^

on bro

[austere quest]

It should say "Take a break" instead, but you will have to wait for it to expire as of right now

[pine shard]

for why tho?

trying to farm and seal bunker and banned

[mental beacon]

could u guys not reverse it or cut it down 24 hrs is the whole wipe shits dead by tmr

[pine shard]

been loyal to this server for over 5 years swear

[mental beacon]

fr check my track sheet

[fossil vessel]

dont streamsnipe then

[mental beacon]

who did we streamnipe

[fossil vessel]

idk that ban is for streamsniping

[mental beacon]

if u talking bout rhat 12+ deep team on the server who wouldnt try and make a play

[fossil vessel]

just take your 24hrs

[mental beacon]

should ban them for playing so deep on asmall

why would i take 24 hrs when i literally famred up to play

shorten it atleast to like 12, 24 hrs is outreageous

[fossil vessel]

admins told you there not gonna unban you so ggs go next not that deep

[mental beacon]

<@&274971100184576010>

[hollow cosmos]

How many times do you have to be told to not ping admins?

[pine shard]

tbh just want some resolve on ts

[raw pewter]

you have already been told the answer, keep asking it over and over not going to change it

[pine shard]

yall sorry asl

[fossil vessel]

https://tenor.com/view/sped-light-cubes-autistic-gif-3890826677827162899

[pine shard]

estionian lol

doomx show me a pic of u

just curious

@hollow cosmos

[hollow cosmos]

go to #general if you do not need support.

[pine shard]

get off LoL and unban

[bold moth]

Admin this another id he get risk for no reason

76561199877400928

[harsh obsidian]

<@&274971100184576010> pls... give some attention to the ticket Ticket #822de9

[normal orbit]

please don't ping the admins if you've submitted a ticket, appeals are usually dealt with in 1-3 business days.

They will get to it asap

[harsh obsidian]

sorry

The server population is low, and players are taking advantage of this to use cheats.

[lament sedge]

i didn’t.

[hollow cosmos]

?report - please do not call out cheaters in discord

[glass olive]

Hey, @vapid dome

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager geode]

im banned on the server without a reason. i need an admin

<@&274971100184576010>

[glass olive]

Hey, @eager geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

It should show the reason when you try to connect on the server

[gloomy ravine]

The reason must appear on screen if you try connect the server and make appeal to appeal your ban

[novel finch]

i banned for nothing. but it says cheating. HOW? <@&274971100184576010>

[gloomy ravine]

!appeal

[glass olive]

Hey, @novel finch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight pewter]

The appeal has been submitted for three days, but there's still no response

appeal #ed7052

[sage nest]

Sometimes they can take longer

[tight pewter]

I need to continue waiting？

I like this game and I want to continue playing it

[frank obsidian]

i Got banned,appeal denied ,сan i reappeal after some weeks?

[sage nest]

Unfortunately you only get one chance at appeal normally

[magic bobcat]

legit useless support

[quick bluff]

Did u guys remove vip raffles and etc from rewards? The points are very useless now for non modded players which is about everyone.

[glass saffron]

any mod is on?

[coarse thicket]

ask

[sage nest]

https://media.discordapp.net/attachments/911561413884002315/973195970445738034/image0-59.gif

[blazing flax]

is a mod on?

[coarse thicket]

ask

[blazing flax]

check dm

[gilded lantern]

why is us main down

[fluid quest]

Hello guys I am banned cheating but I am not cheater

[coarse thicket]

!appeal

[glass olive]

Hey, @fluid quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded lantern]

why is us main down

nvm

[coarse thicket]

working fine

[snow needle]

I filed an appeal; how will I know if I've received a response?

[shrewd sail]

<@&274971100184576010>

I was banned for circumventing the ban, which I didn't do. In the end, I was unbanned, but I was still banned. I tried to log in and it said I was banned for hacking, and I wrote an appeal, but it was accepted again. But I'm trying to log in and the ban still hasn't gone away, and I can't write an appeal again.

[coarse thicket]

link your account here and you'll receive a notification on your discord https://rustoria.co/link

[shrewd sail]

THAT IS, I should have been unbanned twice, but nothing changed,

[snow needle]

thx bro

[coarse thicket]

send me a screenshot of your approved appeal privately

[snow needle]

How many days does it usually take for him to reply?

[coarse thicket]

between a day to 3 days

[shrewd sail]

I wrote you a private message

[snow needle]

Thank you, brother. I hope my appeal gets approved.

[idle meadow]

Hello, I need help with my ban. It's been 3 days and they still haven't resolved anything. Could someone please help me with this?

[graceful folio]

still happy about this yesterday

[gloomy ravine]

Hello sir it usually takes 1-3 days and it can be longer defending on situation so please wait

[coarse thicket]

!report

[glass olive]

Hey, @sullen lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

you must be blind for not checking the message above, don't post the cheater's id and report them on the website

[sullen lintel]

okay

i send kicket

[idle meadow]

Hello, I need help. My appeal has been rejected and I can't submit another one or anything like that. What other options do I have?

[coarse thicket]

your other option is to play elsewhere

[idle meadow]

But what other place is better than Rustoria? xddd

none

[prime raven]

hello why i get banned

[coarse thicket]

!appeal

[glass olive]

Hey, @prime raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime raven]

ok i do it what do i do now just wait or what

[coarse thicket]

yes just wait

[austere forge]

Will there be a global wipe on the 30th?

[coarse thicket]

!force

[glass olive]

Hey, @austere forge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[austere forge]

thx

[still moon]

I ask you to consider my appeal #0ab0ad

[true harbor]

Hello need partner to guide a newbie

[tight lion]

Guys admins my name is yes how do you guys get my name wrong on the ban appeal I made and call me someone else when my Steam profile says yes

How does that even happen?

[still moon]

I ask you to consider my appeal #0ab0ad

I ask you to consider my appeal #0ab0ad

[ocean thistle]

Likely cached to your old name

[feral storm]

can you not play on rustoria with geforce now? only way to play, just got the game a couple days ago and i am getting cheating disconnections

[ocean thistle]

!appeal cloud gaming will run into this issue often. please submit an appeal and we will review it

[glass olive]

Hey, @feral storm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral storm]

thank you

[tight lion]

No I've never named myself wcode just have it as yes

Only thing I'm names different is discord and it's Smiley all games I play I'm named Yes and you can even see my past names on steam and not once was wcode put as my name so I'm just confused how that happens when my name pops up as your replying that's all

[ocean thistle]

Possibly an honest mistake from the admin typing in someone else's name, but the cheater's name is accurate

Humans makes mistakes

[fallow marten]

ban the @naive arch , he still askin in lfg, he sends u fake steam links

@ocean thistle

[ocean thistle]

Can you send me a DM

[still moon]

I ask you to consider my appeal #0ab0ad

[past path]

help Appeal #23c94e

[coarse thicket]

!report don't post the cheater's id

[glass olive]

Hey, @silent sentinel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[silent sentinel]

the website is unfortunately down, cheater is running around killing everyone

[coarse thicket]

the website is working fine..

[silent sentinel]

So can anyone help?

[coarse thicket]

use vpn

[past path]

hey cyber any mods available currently ?

[coarse thicket]

tell me

[past path]

currently waiting on my appeal for "high risk"

[idle meadow]

What can I do if I've filed an appeal that has been denied? Is there a possibility of filing another one?

[coarse thicket]

takes a day to 3 days

[coarse thicket]

i answered you before, play elsewhere

[past path]

dayum no way to expedite it, havent used a vpn client or played with cheaters

[steel dirge]

High-Risk Account
How do I resolve this?

[coarse thicket]

!appeal

[glass olive]

Hey, @steel dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite hornet]

How long do appeals take ?

[coarse thicket]

read the last part of the message above

[finite hornet]

ok thank you

[still moon]

I ask you to consider my appeal #0ab0ad

[river terrace]

why are people getting banned for no reason? I am one of them and i saw multiple others

[coarse thicket]

!appeal

[glass olive]

Hey, @river terrace

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[idle meadow]

But I want to play Rustoria, which is the best server in EU

[lilac swallow]

i need some hepls plz , it says premium account required wen i try to log in to the server, i have no idea what that one is

[coarse thicket]

you'll need 15$ worth of skins or dlcs to enter

[lilac swallow]

i have spend more than 15$ bro i have much more but right now syays it

i have no idea i was playing there whithout any problem

[coarse thicket]

still having the issue or fixed?

[lilac swallow]

still have that one not leting me log in

[coarse thicket]

whats your steam id and which server?

[lilac swallow]

i cant send screnshoot so you can see

https://steamcommunity.com/id/dictatorofficial/

rustoria.co us long premium

[coarse thicket]

i forwarded your issue

[lilac swallow]

ok thnx you

[hot cipher]

CHEAT SERVER Rustoria eu east long new compte

[glass olive]

Hey, @hot cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

read the report message above

[still moon]

I ask you to consider my appeal #0ab0ad

[glass olive]

Hey, @lilac swallow

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[gloomy ravine]

Every ticket is checking under sequence by admins. So please wait it usually takes 1-3 days Bussines

[coarse thicket]

@lilac swallow check dm

[lilac swallow]

yes bro i have more than 15$ orthe of skins in my inventory not include dlc

i fix it thnx you guys for the time and the help

[raven vault]

If my appeal is rejected, can I appeal again? I haven't cheated at all, yet I was kicked from the server due to being a 'high-risk account,' and my appeal was not approved

[coarse thicket]

no

[raven vault]

💔

[rocky apex]

!report

[glass olive]

Hey, @rocky apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine shard]

https://tenor.com/view/thisdis-discord-shit-gif-16891250796647249833

[round rover]

check Ticket #6b64e7 ty

[mild wasp]

Why cant I see my own stats

[graceful ocean]

check ticket #c5df81 danke

[glossy crane]

!report

[glass olive]

Hey, @glossy crane

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

please be patient

[violet ruin]

try this

[mild wasp]

Nope

tried bm

steam prof

its acting like its not even my account

[thorn kindle]

Waiting 1-3 Days basically means your wipe is over, Is there that many tickets per "Admin" that bans someone?

[raw pewter]

more than you think 😐

[spring kraken]

Hello Admins, a few days ago you sent my teammate to EAC for review for a period of 3 days. The anti-cheat has now reviewed him and unbanned him. I therefore demand that the bans on me and my other teammates be lifted, as neither I nor my teammates are currently able to submit a new appeal.

<@&274971100184576010>

[graceful folio]

Haven't 🤣

[river loom]

Dear Administrator,
My Steam profile: https://steamcommunity.com/profiles/76561198717130461/
Please help to recheck my Appeal #ed7052

My account was banned due to a "high-risk" flag. My appeal was rejected 3 days ago, and I am now unable to submit any new appeals through the official appeals website.
However, I did not cheat. This is my only account. Currently, I am only banned from the CO server, and I can still play on other servers normally. I hope you can review my ban again.
Since I cannot submit any new appeals through the appeals website, I am reaching out here for help.

[sage nest]

Unfortunately you normally only get one chance at appeals

[raw pewter]

make a normal ticket if you can

[storm falcon]

139
steamcommunity.com/profiles/76561199378580658/
This profile is sharing a friend's personal Instagram account. Could you do something about it? There are a lot of insults.

[spring kraken]

The website won't let me file a new appeal, so I am making the request here.

[spring kraken]

<@&274971100184576010>

[hot tapir]

i was on cargo with alot of loot when i got banned and i got unbanned but died with all my loot is there a chance i can get it back

[spring kraken]

Admins, your complaint to EAC about my teammate was removed and he can log into the server, but I can't. Please lift my ban

[lime sierra]

Not appeal, just a normal ticket

!report

[glass olive]

Hey, @lime sierra

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime sierra]

Use the first link

[spring kraken]

how i can do this

[lime sierra]

Log in with your steam and open a new ticket

[spring kraken]

In this ticket I can only complain about players. Can we go to DS so you can explain to me how to do this?

[lime sierra]

Select generic ticket at the top, select the server you were banned on and finally select other

[spring kraken]

I think I found it—can I send you a screenshot on Discord so you can tell me for sure whether it's right or not?

I'm having problems—it's showing this message. What should I do? You are not authorized to create a ticket. If you believe this is an error, please contact management.

[spring kraken]

I am unable to submit tickets or appeals because of the message: "You are not authorized to create a ticket. If you believe this is an error, please contact management." What should I do?

help me please

[raw pewter]

try to make a normal report ticket with your own id

[spring kraken]

we can go to support voise and i give you demo fot you show me how i can do this

[spring kraken]

bro i do but he text this You are not authorized to create a ticket. If you believe this is an error, please contact management.

so i tell for you managment help me pleace

[somber tangle]

hey me and my team just lost literally our entire wipe due to a texture Bug i made a ticket Ticket #57f5e4 none of my team could see it either what where we supposed to do and can we e compisated

[lime sierra]

Wait 5 minutes and try to connect again buddy

[spring kraken]

I've already been waiting for more than 5 minutes. Thanks—if this doesn't help, I'll post here again.

[raw pewter]

management you can contact @balmy cypress or @neat pumice about the ticket issue

i am not sure why but you are not alone

[spring kraken]

i send pictures for you discord can you check

[raw pewter]

there is some player having issue in creating ticket and i am puzzle about it

i saw it but i can not give you a solution

i am not sure what's wrong causing you unable to make a ticket

[spring kraken]

What do you mean you can't offer a solution? Just unban me—my teammate can connect, but I can't.

[lime sierra]

You're unbanned now, that's why I told you to wait 5 minutes and try again

[spring kraken]

connect to server???

[lime sierra]

Yes

[spring kraken]

oh nice bro thanks have a good night ❤️

[lime sierra]

No worries, have a good night too

[forest ember]

@lime sierra Can you also help with my problem?

<@&274971100184576010>

[frozen pulsar]

I was banned for “playing with a cheater” on BR MAIN, but I did not team with any cheater. None of my team mates were banned, its an error. Can u guys check that please? steam profile: https://steamcommunity.com/id/billy4realll/ <@&274971100184576010> @lime sierra

same as @forest ember

[forest ember]

My Steam profile: https://steamcommunity.com/profiles/76561199283254197

I am writing to respectfully request a review of my recent ban for cheating.

I want to clearly state that I have not used any cheats, hacks, or unauthorized third-party software. This is my only account, and I take fair play seriously, which is why I believe this ban may have been issued in error.

At the moment, I am unable to submit a new appeal through the official appeals system, so I am reaching out here in hopes that my case can still be reconsidered.

I kindly ask if you could review any logs or evidence related to my ban. If there has been any misunderstanding or false detection, I would greatly appreciate the opportunity to have this resolved.

Please let me know if I can provide any additional information.

Thank you for your time and consideration.
<@&274971100184576010>

[distant hearth]

hey i came back in the game after a while i joind this server i just i got ban for no reson ?

[thorny dune]

Your ban is no an error, you are banned for playing with a cheater and you can appeal if you wish on our website https://rustoria.co/support/appeals.

[frozen pulsar]

i already appeal but it was denied, i can prove everything. my team mates were not banned, in fact, its an error

[thorny dune]

Again, it's not an error. If it was denied then I'm afraid there is nothing else for you to do. You'll need to wait our the duration of your ban, usually 7 days if it's your first time.

[thorny dune]

Hello there, this should be fixed and you can now connect. Thank you!

[frozen pulsar]

one of my team mates were banned for error yesterday for the same reason, he appeals and in 5 minutes he were unbanned...

im sure its an error, many people were banned in last hours for the same reason

[forest ember]

Thank you!!

[frozen pulsar]

i got more than 6k hours, none of my team mates are cheating, we use to play this server a lot

[forest ember]

I really appreciate it bro

[thorny dune]

You are welcome to believe what you wish, but as I mentioned, the ban is not an error. Your team mate is banned and I cannot see anyone that was unbanned from what I can see. Who is your team mate you suspect was unbanned?

[frozen pulsar]

my team mate is pechoop, yesterday he was unbanned for the same reason...

i mean, we are not cheating

[thorny dune]

Looks like your team mate is getting confused with an incorrect kick they had earlier. Your team mate is still correctly banned along with yourself.

[frozen pulsar]

we are more than 2 and only 2 members of the team are banned, something its wrong

we are 8+ deep

we play every wipe together

neved had a problem

[thorny dune]

I'm not sure where you are getting this information, or if you are just making assumptions. You and your whole team is banned for playing with the cheater. Your team mate that was banned is https://steamcommunity.com/id/NIICOOM/, you can clearly see the game ban on their profile. There is no error friend.

[safe patio]

Hello could someone check out whats the issue i have no bans to appeal but still cant log into your server
76561199595480675

[raw pewter]

Also, Teammate A got banned and unbanned, doesn't mean Teammate B is going to be the same
if you want to appeal your ban, wait until your second teammate got unbanned then make an appeal request
before that happen we will not approve your appeal

and also i would be start thinking why the people from your team keep getting pinged by EAC

[frozen pulsar]

ok, in understand, thats weird...
i have a question, the last question.
the ban for all members excluding the cheater, its going to be expired in 7 days, like berch said?

[placid fog]

hi guys ive been waiting for my ticket to get a reply its been more then 3 days now i have wairtted but unsure if i have done it correctly or if i need to open a ticket with rust idk if this is a rust thing or a server thing
my ticket is Appeal #a31672

[tiny ridge]

Hello!

I am writing to request a manual review of my ban. I have already tried the standard appeal system, but it was declined, and I have no other way to reach out. I am certain that this ban is a mistake.

Here are a few facts about my account and gameplay:

I have 363 hours in Rust.

I have played on Rustoria servers for a long time before this incident and never had any issues or bans. My record on your servers has always been clean.

I usually play with a consistent group of friends. A long time ago, one of my teammates was also banned by mistake, but he successfully appealed it and was unbanned. This shows that false positives can happen, and I believe I am facing one right now.

My primary role in the team is technical — I focus on piloting, driving, and base management rather than aggressive PvP, which makes a "cheat" ban even more confusing.

I am completely honest and ready for a full PC check (via AnyDesk/Discord) to prove that I have never used any prohibited software. Please, look into my case one more time.

Thank you for your help.

[hollow cosmos]

If your appeal was denied, that answer is final. Typing an appeal in here will not help you.

[tiny ridge]

How can I get unbanned? Why can't I find out the reason for the ban on all Rustoria servers?

[sage nest]

The outcome of your first appeal is usually permanent

[raw pewter]

Correct

[frozen pulsar]

thanks bro

[cloud kayak]

Hi, so I wanted to know why the RAID alarm isn't working on the main server. The following message appears: "THE COMPLEMENTARY SERVER FAILED TO SEND THE NOTIFICATION." And I can't even edit the message. I don't know why.

[finite hornet]

How do i see if my appeal gets denied or not ?

[hollow cosmos]

You can see your appeals and appeal statuses here: https://rustoria.co/support/appeals

[outer flicker]

!appeal

[glass olive]

Hey, @outer flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[outer flicker]

still not unbanend btw

becasue of peanuts big ass ego

and monye hungry admins

[hollow cosmos]

Feel free to appeal your ban if you would like.

[exotic karma]

@hollow cosmos PLEASE HOP ON SEA MAIN

BIG CHEATER

[hollow cosmos]

?report

[glass olive]

Hey, @exotic karma

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[finite hornet]

If it says “approved ✅” that means im unbanned ?

@hollow cosmos it says approved on the appeal but it still has me banned ?

[hollow cosmos]

?steamid

[glass olive]

Hey, @finite hornet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite hornet]

76561199811855727

@hollow cosmos

[safe patio]

Hello could someone check out whats the issue i have no bans to appeal but still cant log into your server
Steam id 76561199595480675

[finite hornet]

76561199811855727

[thorny dune]

Should be fixed for you now and you can connect

[finite hornet]

should i restart game or pc?

[thorny dune]

Shouldn't need to no, you can just reconnect

[raw pewter]

See if it works

[thorn kindle]

Are the Appeals 1-3 Working days or just days in general

[thorny dune]

Working days are given as an estimated time, but depending on admin availability that doesn't mean your appeal wont be looked at on the weekend either

[finite hornet]

It worked thank you

[thorny burrow]

ADMIN

[frank obsidian]

im banned and my appeal denied,2 weeks gone,can i reapeal or something like thath?

[thorny burrow]

HELP tikect#1332c8

[raw pewter]

that's final decision

[thorny burrow]

@thorny dune pls help Ticket#1332c8

[raw pewter]

Please do not Ping admin

[pine gulch]

hello admins, I was banned for cheats, but I don't use cheats. here's my id 76561199567988394. and I was banned for Rustoria.co - Eu Main

[gloomy ravine]

!appeal

[glass olive]

Hey, @pine gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny burrow]

@raw pewter mb u help me rage soft ticket#5bc349

[raw pewter]

Please , do not ping admin, this is your final warning

[north salmon]

Why can't I log into the server? It says go to Discord.

[gloomy ravine]

Can you show me screen shot

[mellow flare]

we're still having ping spikes. any support?

[forest ember]

I am lagging every 30 secs same as my teammate how do we fix this?? we are getting raided and cant defend properly.

<@&274971100184576010>

[mellow flare]

main wipe was trash. now going back to our medium server. still getting ass lags every minute

[raven mist]

Can you please make a #network-support ticket?

[river loom]

Dear Administrator,
My Steam profile: https://steamcommunity.com/profiles/76561198731111357/
Please help to recheck my Appeal #9b2bf9

My account was banned due to a "cheating" flag in March. My appeal was rejected, and I am now unable to submit any new appeals through the official appeals website.
However, I did not cheat. This is my only account. Currently, I am only banned from the CO server, and I can still play on other servers normally. I hope you can review my ban again.
Since I cannot submit any new appeals through the appeals website, I am reaching out here for help.

[midnight rampart]

I appealed my ban few days ago but they don't tell me anything :/ what should I do?

[orchid lynx]

hi @river loom , do you mind if I ask how come you submitted a similar message for two other steam accounts ? It is pretty unusual.

@midnight rampart appeals take 1-3 days to get processed but they may take longer based on the circumstances. As long as the appeal hasn't been denied, you can expect it to be processed in the following days

[midnight rampart]

I see 🙂 Thanks

[orchid lynx]

My pleasure !

[pulsar kraken]

Got banned for breaking a clan limit all i did was i left my teammates and joined another clan bc my team didnt play that much

[sage nest]

!appeal

[glass olive]

Hey, @pulsar kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar kraken]

are they really gona take 3days to respond

https://tenor.com/view/mewing-bird-gif-16835999897918525830

[fallow veldt]

up to 3 days, can be faster tho

[pulsar kraken]

this ban is absurd just becauce i left a clan and joined a new one they ban you?

[scarlet quarry]

banned high risk account rust
How do I fix this problem?+

[orchid lynx]

!appeal @scarlet quarry

[glass olive]

Hey, @scarlet quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[orchid lynx]

These rules can seem absurd, but keep in mind they're here to protect you and the other players from anyone who'd want to cheat the system, which is here to ensure a more fair experience for everyone on the servers. I'm sorry you found out this way though, I hope you won't have this issue in the future

[pulsar kraken]

well i didnt try to cheat the system i saw that my team went offline and when i asked one of my teammates to come farm with me he said no and the other one dosnt even play so i disbanded the clan and joined a new one the main teammate took my sleeping bag away and acces to the tc when i heard skeet clan is raiding the cave tried to antiraid but i couldnt do nothin there so i left

what do you think is the reson of the ban

and i get banned 5-6h later

@raven mist

[halcyon sundial]

guys im joined sea main but im kick by high risk account what does that mean help

[raven mist]

he's banned for exceeding group limit

not pwh

[hollow cosmos]

ah

nvm then

[raven mist]

will check your ban @pulsar kraken and forward to the banning admin if needed 🙂

[halcyon sundial]

@raven mist can u help me my account high risk how i fix

[glass olive]

Hey, @halcyon sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

Please put that in your appeal

only the admin who banned you can decide your fate, we can't help you more than forwarding the ban to him

[scarlet quarry]

The same thing happened to me, but I already filed an appeal against the ban and they didn't tell me anything.

[brazen cosmos]

What does it mean to be blocked for a suspicious account?

[raw pewter]

it mean your account is being suspicious and therefore blocked?

[haughty talon]

is politics alloweed on the srever

server*

[brazen cosmos]

And how to bypass this? I was doing something suspicious, building the territory.

[raw pewter]

don't know mate, you need to appeal

[pulsar kraken]

i alredy appeled i cant change what i said there

[brazen cosmos]

What if I want to play and literally did nothing?

[raw pewter]

then appeal 😐

[pulsar kraken]

that would helpp allot

[brazen cosmos]

ok

[pulsar kraken]

https://tenor.com/view/mewing-bird-gif-16835999897918525830

[raw pewter]

the banning admin should be still sleeping, you might need to wait a bit

[pulsar kraken]

sleepin on the work i see

[raven mist]

i hope not at this time

[raven mist]

Its sunday

lmao

[pulsar kraken]

4pm

[raven mist]

its sunday

[raw pewter]

not for me 😐

[raven mist]

we'd rather focus on cheater reports then appeals

[pulsar kraken]

well yea but appeals are important too yk

[raven mist]

Cheater reports will always take prio

[pulsar kraken]

well thats obviouse

[raw pewter]

the issue is , only the banning admin can handle your ban issue

clearly, we ain't the admin who banned you

otherwise, you would have your verdict by now

[pulsar kraken]

this ban wouldnt be a problem if i played other servers

but other servers give off cheap vibes

and they are buns

[halcyon sundial]

When will my appeal be considered?

[raw pewter]

possible 1-3 days

[scarlet quarry]

xD?

DOES THE MANAGER SLEEP THAT MUCH?

ajskdjkasd

[pulsar kraken]

well someone got life outside of rust to yk

[halcyon sundial]

noo I stayed up late to maintain my base 1.

[scarlet quarry]

And why can't you lift the ban?

[pulsar kraken]

they arent the people that banned me or you

only the person who banned you can

i think

can i be an admin im kinda cracked at this

@raw pewter

[scarlet quarry]

Please give it a try, I really want to play Rust

[pulsar kraken]

vote for me

[scarlet quarry]

Yess

[raw pewter]

https://discord.com/channels/274965952116817920/1237702254983643268
good luck

[pulsar kraken]

first supporter

[raw pewter]

<- Beyond no life

[pulsar kraken]

whatdatmean

[raw pewter]

you will understand that if you make it that far. good luck

[pulsar kraken]

nonchalant and mysterious

i like that

[hollow cosmos]

Jack from the future

[pulsar kraken]

[raw pewter]

i am able to foreseen Sunday XD

[woven siren]

hello guys i already made a ticket, but is there any way to know how i got banned? i literally think it was 17 months ago and i have no idea why.

[fossil lark]

No

Use your brain and you will figure it out buddy

[woven siren]

what

[woeful tartan]

How do I cancel a monthly vip subscription

[woven siren]

i promise you i got false banned i seriously have no clue

[hollow cosmos]

!cancel

[glass olive]

Hey, @woeful tartan

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hollow cosmos]

no need for this in support

[raven mist]

!steamid

[glass olive]

Hey, @woven siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pulsar kraken]

so rude

[fossil lark]

Im just saying you dont get banned for nothing

[normal tangle]

Can someone check my appeal
76561198304508671

[woven siren]

76561199085368624
there you go

[pulsar kraken]

well you do

there can be mistakes that admins make

[raven mist]

You should be unbanned now

[woven siren]

thank you so much dude!

[pulsar kraken]

this guy cracked the system

my admin is sleeping and dreaming abt ponnies and u get unbaned

[normal tangle]

can u check my appeal aswell
76561198304508671

[pulsar kraken]

unfair

[woven siren]

💔

one day

i am unbanned just to verify thanks for your help shenzy

[jade rapids]

Hi everyone, I got banned for allegedly trying to evade a ban, but I didn't do anything wrong. Two days ago, there was a problem with the server, so I reset my router a few times and tried to connect the server. Could that be the reason for the ban?

Appeal #786bec 76561198277089296

[halcyon sundial]

can u check my high risk account
76561199441006460

[violet ruin]

!appeal

[glass olive]

Hey, @halcyon sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

please be patient, appeals can take up to 1-3 buisness days

@uncut oyster whats the issue?

[uncut oyster]

i am helping my friend @jade rapids he cant talk english thats why

[north ermine]

!report

[glass olive]

Hey, @north ermine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

no need to sit in call, your friend needs to wait for a response to his appeal

[uncut oyster]

okay

[pulsar kraken]

my admin still sleepin?

[nimble quest]

can u check my high risk account 76561199832973706
https://s.team/p/jwnw-gcmp

[gloomy ravine]

!appeal

[glass olive]

Hey, @gloomy ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow needle]

Will he reply through this channel?

[violet ruin]

yes it will tell you about your appeal

[snow needle]

1-3day ?

[pulsar vessel]

on th webpage it says "this user has their stats hidden" when its my account and it isn't hidden

[rigid bay]

guys how can i report some1?

is there a way throygh discord?

[worldly jacinth]

that means don't play on bought accounts

[idle meadow]

Is there a way to open a ticket other than through the Rustoria website?

[hollow cosmos]

There is not

[violet ruin]

1-3 buisness days

[pulsar kraken]

cmon boys wake up

[lean tinsel]

can u check my high risk account pleas 76561199881627079

[pulsar kraken]

@raw pewter are you able to contact the admin who gave the ban?

[tawny dagger]

!appeal

[glass olive]

Hey, @tawny dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny dagger]

What can I do if I played with cheats on other accounts and there is no access to them? How can I unban myself? I played 4-5 months ago and have reconsidered and want to play honestly without getting banned.

[pulsar kraken]

js dont be playing with cheets

cheats

[glass olive]

Hey, @pulsar kraken

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tawny dagger]

I already understood after receiving eac

Is tIs there an option to get amnesty?

[pulsar kraken]

i dont think so

[pearl stratus]

hi

[tawny dagger]

How to get an amnesty for an IP ban

[normal orbit]

!appeal

[glass olive]

Hey, @tawny dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny dagger]

my main accaunt is not banned from rustoria how i can unban

what me doing?

[normal orbit]

I'm sorry but that sentance doesn't make sense, can you rephrase your quesiton.

[tawny dagger]

что мне делать если я получал бан когда то давно на аккаунте на котором я потерял доступ и вот я хочу зайти с нового акка но у меня бан по айпи походу\

[normal orbit]

Подайте еще одну заявку на получение нового аккаунта Steam, для этого вам потребуется указать идентификаторы всех ваших предыдущих аккаунтов.

[halcyon sundial]

!appeal

[glass olive]

Hey, @halcyon sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy willow]

ew russian

[tribal vessel]

wtf is high risk account why am i banned???

!appeal

[glass olive]

Hey, @tribal vessel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong holly]

Is it bannable to do the flying glitch where it freezes you in mid air i js said i was a cheater and got a free mini bc of it

Its when you spam windows key mid jump

[viral lotus]

why did i get banned for "high risk account"? what did i do?

[raven mist]

Been in the game for ages

[hazy willow]

So its not bannable ok'

[raven mist]

Dont really get any benefit from it afaik

[tribal vessel]

nah bro cuz i actually suck

i lose 9/10 fights crazy why i get banned

[gloomy ravine]

You can get banned for misunderstanding sometimes so please be patient

[tribal vessel]

okay 🙁

[bronze sundial]

Hello. I was playing on Rustoria and got kicked with "high risk account" message. I don't use cheats or VPN. Can you please check why this happened? My Steam ID: 76561199643366794

[tribal vessel]

same issue bro

[lean tinsel]

SAME

76561199881627079 i cant appeal another time admin please help

[tribal vessel]

thats crazy bro

[coarse thicket]

!appeal

[glass olive]

Hey, @bronze sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viral lotus]

how do i get banned for high risk account? ive never cheated on any game in my life, exept for maybe geoguessr with my friends

[strong holly]

Ok all i need to know

He reported me

[coarse thicket]

you made a ban appeal yet?

[viral lotus]

do i need to do it on the website?

[coarse thicket]

yes..

[viral lotus]

okay ive submitted an appeal now

[leaden urchin]

yo i have bug i cant play on the server my ticket is Ticket #d29e79 can you help me pls?

[half lagoon]

Is force this Thursday

[coarse thicket]

!force

[glass olive]

Hey, @half lagoon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[crude copper]

Ticket #ac7c6f
just raided me for 4 hours cheating blatantly. remove this vermin so no one else has to go through the absolute torture i just went through.

[lean tinsel]

i want unban please 76561199881627079 i cant appeal again it says high risk account

[leaden urchin]

me too

[coarse thicket]

if you're unable to appeal again that means it's their final decision

[leaden urchin]

can you check my ticket i just buy the game but i cant join hes say ight risk acc

Ticket #d29e79

[lean tinsel]

for what tho lol

i havent done anything havent broken any server rules

[normal orbit]

if your appeal has been denied you won't be able to appeal again /play on rustoria again.

[lean tinsel]

yeah but why has my appeal been denied
dont know what ive done wrong

?

[silent kite]

Where should I go to appeal a ban for cheating?

[coarse thicket]

!appealru

[glass olive]

Привет, @silent kite

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[silent kite]

thanks

[leaden urchin]

yo i thinks i am ban but when i want appel for ban he say im not ban can you help me pls

when i try to conect on rustoria he say hight risk account but i just buy the game can you help me pls

[viral lotus]

how long does an appeal take?

[coarse thicket]

1-3 days

[viral lotus]

bro just kill me at that point

how many requests yall got?

[silent kite]

When I file an appeal, they will write to me about it on Discord, right?

[leaden urchin]

yo anyone can check my ticket pls Appeal #b4a4e4 ps: i want buy vip for tomorow so can you take my ticket today thank you

[coarse thicket]

link your account here and they will notify you on discord https://rustoria.co/link

[silent kite]

already linked

thank bruth

[dark steeple]

Im trying to join rustoria eu monday but it kicks me out with reason "cheating"

Last time I played long time ago and didn't get banned

[coarse thicket]

!appeal

[glass olive]

Hey, @dark steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark steeple]

thx

[unique mortar]

i already creat i ticket, someone can tell me how much time should wait to get some response?

[coarse thicket]

if its a ban appeal it could take between a day to 3 days

[last gyro]

What is the best server for solo Eu 100 hours player to play

[unique mortar]

yes it is idk why i got banned btw but ill wait :S

it appears for cheat but i never used it. 3k hours all legit

[coarse thicket]

@small aspen should be good

[last gyro]

Ty

[analog dome]

made an appeal says approved but idk what that means

[coarse thicket]

means you're unbanned

[analog dome]

but it still says high risk account thoe

[coarse thicket]

send me a screenshot of your appeal privately

[analog dome]

whihc is why im confused

[frigid salmon]

why cant i join a server

it says high risk account

[coarse thicket]

!appeal

[glass olive]

Hey, @frigid salmon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid salmon]

what do i apeal for

[coarse thicket]

"ban"

[frigid salmon]

but im not banned

[coarse thicket]

high risk account is a ban

[frigid salmon]

what is a high risk account though

[coarse thicket]

you'll get your answers on your ban appeal, make sure to include all your alternative accounts

[frigid salmon]

ok

[icy stag]

theres rules on playing the server branch

[coarse thicket]

are you asking if there's rules or not?

[icy stag]

nah i just saw the guy typing i was looking fo the area to report on here as well

[coarse thicket]

!report

[glass olive]

Hey, @icy stag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast scarab]

Does telling someone to kill themselves fall under extreme toxicity

[icy stag]

steam id isnt showing under server reporting for. he has gotten off

[coarse thicket]

could be

[coarse thicket]

take it from F7

[fast scarab]

made a ticket, whats the usual response time rn

[coarse thicket]

they shouldn't take a while, reports are handled quickly

[cosmic hawk]

i need help when ever i try loading into the server it says high risk account even though i donnt have banns on any game

[coarse thicket]

!appeal

[glass olive]

Hey, @cosmic hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fast scarab]

oh ok was just wondering since its been almost a hr

[cosmic hawk]

so i made a appeal how will i know when i am able to join

[coarse thicket]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cosmic hawk]

ok

thanks

[granite python]

I have an old account restriction from 2022. Based on the current policy, I should be eligible for a review now, but the system won't let me submit a new appeal because a previous one was denied few years ago. What should I do to get support now?

[coarse thicket]

your appeal was denied on the new account few years ago?

[granite python]

My appeal was denied 50 months ago and I can't create new appeal now, but according to current policy I should be eligible to play

But system doesn't allow me to have new appeal because previous was denied

[coarse thicket]

is your old account game banned? the one you got banned on from 2022

you made a new account and your appeal was also denied years ago?

[granite python]

No, I didn't do any new accounts, can I pm you?

[coarse thicket]

well how are you going to play if you are still game banned

[granite python]

Nope, you didn't understand

[vast ermine]

@quiet loom this guy is scamming steam accounts on looking for group room

any support person online?

[granite python]

It was linked account and also wasnt even mine.

[vast ermine]

any mod or whatever online?

[coarse thicket]

check your dm

yeah i'm not sure honestly, i would tag an admin with that question

[granite python]

Okay, can you tag me back when you have an answer please?

[sleek crown]

this thursday is not force wipe correct? since its not the first thursday?

[fast scarab]

May 7th

[coarse thicket]

i meant you tag an admin and ask

[coarse thicket]

!force

[glass olive]

Hey, @sleek crown

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[granite python]

Who I need to tag?

[coarse thicket]

the admin role with your question

[granite python]

<@&274971100184576010>

[coarse thicket]

do it once and don't spam with the tags

[coarse thicket]

include your question with the message..

[lyric basalt]

DM me

[raven mist]

!steamid

[glass olive]

Hey, @granite python

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Ah, also good

[pulsar kraken]

shenzy

can u check my appeal and maybe contact witht he admin that gave me the ban?

@raven mist

thanks

[distant hearth]

Hello im banned although i never played the server in my life i joinead and found myself banned for cheating

[coarse thicket]

!appeal

[glass olive]

Hey, @distant hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant hearth]

i created a appeak

appeal

[coarse thicket]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant hearth]

thanks

[normal tangle]

bro why is my appeal denied this makes no fuckin sense im perma banned on toria for what ban evasion what am i evading if all my accs have no bans on it 76561198304508671

this makes 0 sense

#eb9dcf

not even a reply to make sense of this on the appeal

I used exit lag to be able to connect to sea main cause your bot LITERALLY ADVISED ME TO
IM REROUTING FROM EGYPT U CAN CHECK THE LOGS how on gods green earth am i evading

[tropic lynx]

yo i got banned for cheating even tho i got 2k hours il do a pc check

[normal orbit]

we don't do pc checks , you'll need to make an appeal on the website

[normal orbit]

!appeal

[glass olive]

Hey, @tropic lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

we do not ban for exit lag, if you were banned it's for another reason, and if your appeal was denied I'm afraid you won't be able to play on rustoria anyomore.

[normal tangle]

This makes no sense it says am ban evading how am i ban evading if all my accs are legit provided me with zero explanation whatsoever on the reason of ban falsely flagged as an evader

can someone actually do atleast some sort of investigation i need to know why am i being flagged as an evader it just makes no sense

[crisp wigeon]

Wasnt Rustoria.co US Mondays a no BP wipe server before? did they change it

[dusky bay]

any reason why the companion app is disconnected ???

[astral bobcat]

PLS FIX TANK ON EU MONDAYS E7 INFINITE FIRE

[latent portal]

My appeal for high risk account was denied no explantion or nothing? first ive had it say high risk i provided all the details that i had and still denied? why?

[neat pumice]

Resolved

[latent portal]

@neat pumice Could you help please? sorry for the @

[astral bobcat]

CAN YOU ALSO FIX F9 sry caps

its glitched on dirty road

tysm

[neat pumice]

Can't interfere with the pathing unfortunately

[astral bobcat]

is there a way to destroy a tank ? its like bradley ?

[neat pumice]

It is bradley, yes

[latent portal]

@neat pumice Do you know why my appeal for denied with no explanation even tho i provided the details?

[neat pumice]

Presumably because the admin reviewing your appeal wasn't satisfied that you were being truthful. That said, I don't know the particulars of your case

[latent portal]

am i able to reappeal? because im telling the truth? for someone to look over it or could i get some support on the matter please?

I was kicked after i killed someone in my base for HighRisk account all i done that wipe was farm and roof camp with a sniper the green one L9. then i killed someone with an lmg and got kicked for that message "HIGH RISK ACCOUNT"

[dusky bay]

@neat pumice any idea why the rust plus app is disable on US LONG?

[latent portal]

i done the appeal then got denied gave all information.

[thorn kindle]

How can we speak to the admin who "Knows the particulars" of our case

[latent portal]

yes or this^ if your too busy i dont want to pester yous but for no reason on doing anything bad

[neat pumice]

Reappeals aren't possible, no - and your ban has nothing to do with your actions in-game, and everything to do with the fact your account is suspicious, and presents a high risk to our community. I too find it hard to believe that someone who turns up on a 7 year old discord account, has a 2 week old steam account with 1 game on it 😄

If you feel like telling the full story, my DMs are open - but the appeal won't be reviewed again, per se

[neat pumice]

I'm not sure who you are or what you're asking I'm afraid 🙁

[neat pumice]

I'll restart it and see if it helps - if it doesn't work in the next couple of minutes, let me know and I'll forward it to one of the devs to take a look at.

[dusky bay]

much appreciated!

[neat pumice]

Restarted now

[dusky bay]

think i may need to relog? or just give a few minutes

[neat pumice]

Nah just give it a few minutes, doesn't require a relog on your part, the companion app is server side

[thorn kindle]

Sorry, Im asking if there is a way to actually get an explanation of a denied appeal, I only have 200 hours on rust total and my appeal for High risk account was denied and i didnt recieve a reason why, And all i can see as a reason is that i use a VPN as an AU player to NA servers for lower ping, And you said basically only the admin who knows the particulars can know?, You also just mentioned discord age vs steam account age?, Is buying a g2g account considered ban worthy?

[long rapids]

hello, can an admin review my appeal? My appeal was like 4,5 years ago

[neat pumice]

There isn't a recipe for high risk account bans - legitimate players needn't worry is all I'd say, if you're banned, there's a reason behind it - when I said about knowing the particulars, I meant that I can't give a more concrete answer as to why an appeal is denied without first knowing the reason.

What you're not going to get is a detailed response on why the appeal was denied, as that would amount to a recipe for avoiding detection - if you're honest about your situation with us, there might be a way forward, but we typically know more about the situation than most players realise, and attempts to hide things will be met with denied appeals - we're not going to waste our time playing hide and seek with you

[dusky bay]

@neat pumice still not working 🙁

[neat pumice]

Will forward to the devs, thank you

[thorn kindle]

Can you just look at my DM, Im not playing hide and seek either.

[heady zephyr]

Smart alarm doesn’t give any notification after being triggered ,connected the seismic sensor to smart alarm have given 3 power to sensor then connected through o the smart alarm and then paired it to the app and in the app it says triggered whenever I shoot explosives and I can hear it being triggered but no notification on my phone ,same to my friend he tried from his own phone and no notification ,and on the server it says something like Failed to send notification from the server or something like that , all of this is happening on Rustoria eu long thank you

I need a fix asap

[urban mirage]

is rust+ down on toria?

[raw pewter]

There are some issue with Rust + right now , Please let us know which server rust + isn't working and we will forward the issue to our dev team.

[urban mirage]

Us Long, appreciate it

[raw pewter]

you are welcome. i have no ETA on when it will come back online

[mortal shore]

eu long aswell <3

[restive depot]

an admins told me to Hey there, please appeal in fiscord.gg/rustoria

where do i do that at and how

[toxic shard]

#payment-support

[fossil lark]

You have mentioned it was a bought account on the G2g market, refer to Facepunch Terms Of Service, section 2.1. And Steam Terms Of Service, section 1.C

[thorn kindle]

Wasnt aware it was a thing, Will i remain high risk if i just buy the game properly on my main steam?

[fossil lark]

I think they would require you to play a couple hundred hours on other servers without getting a single ban for security sakes before being allowed back on rustoria. I might be wrong on this tho, best for a admin to respond

[thick cape]

Hi! I'm building a Discord bot for my clan that tracks when specific players join/leave your servers. Do you have a public API or any way to get real-time player connection events? Even read-only access would be enough. Thanks!

<@&274971100184576010>

[somber tangle]

sorry caps

ut can we e compisated

it een all wipe we just didnt have proof till now

[coarse thicket]

don't mention the cheater's name or id, wait for the admin to handle the report (it takes no time)

same goes to you

[somber tangle]

mhm can we at least Get compisation like it every time we leave or ase

[pearl stratus]

thank you for the reminder. can I get a comp aswell because I was just told he was banned

[coarse thicket]

we don't do that here, sorry

[pearl stratus]

ok thank you

[somber tangle]

your actually insane most servers do including official i wanna speak to someone higher up you cant acknowledge it and not do anything about it

[austere quest]

Feel free to reach out in #payment-support for VIP-related concerns

[somber tangle]

just cause you're a low ranked admin and are dealing w tickets to get a etter standing But oh my god its like you guys are activily avoiding doing your joB

[austere quest]

Only certain people handle VIP-related tickets to protect people's data... it's not that they or I don't want to - it's that we can't.

[somber tangle]

that literally not true ive run servers Before ive run million dollar server racks and ive Been aBle to do it Before so why cant you

[austere quest]

We are an official server. The rules are different for us. Modded servers or community servers can do whatever they want and give out items if they'd like. We can't interfere with gameplay as an official server.

[raw pewter]

i have never heard of any official server compansate player lose

[somber tangle]

Your hilarious i dare you to show this conversation to face punch higher ups and tell them that exact same things, i have 2k hours in the game and have een playing sense 2018 and have seen it done Before on rusty moose from postys vids official , seen it don on rustpoia official in game, i really only play official, just cause you wanna insult me and act like i dont know what im talking abut is a crazy defence mechinise

[raw pewter]

you are more than welcome to do that, good luck with that my friend

[austere quest]

Feel free to reach out to FP regarding those concerns I guess: https://support.facepunchstudios.com/hc/en-us

[somber tangle]

good luck with living your life mananging the most cheater infested server in the game

[raw pewter]

I have 28k hours and 20 of them are working for official servers as admin, We simply do not compensate player items no matter it is server network issue, bug , glitch , cheater , whatever. it is just part of rust and we keep our interfere into rust world at minimum. If you feel this is non-sense and want to speak to facepunch about it, go for it.

[austere quest]

We don’t have a public API and our leaderboards do not display activity such as joining/leaving, sorry. You might be able to with BattleMetrics but I’m not entirely certain on the API for player information available to non-server owners.

[thick cape]

Thanks! We're already using BattleMetrics. Do you know if your server is verified/claimed on BM? Just wondering if that affects data freshness.

[austere quest]

I can’t check this exact moment, but I believe they would be claimed/verified, yes.

[hallow summit]

i am appealing due to a false ban, I got banned for apparently “cheating” and two of my friends were banned for cheater assosiation, i am on a new account but I was not cheating and you can recheck any footage or anything and im willing to show any pc checks or anything please reverse this as it is false. Thanks

Ic

It doesnt let me appeal on thr website fot some reason so im appealing here

[sage nest]

You can only appeal once on the website

[cedar ravine]

where can i make a ticket to report a cheater, i have proof and everything.

f7 is slow as shit and i still have shit in this raid base and he hasnt gotten banned yet.

[hallow summit]

Yea it doesnt let me appeal at all

[sage nest]

!report

[glass olive]

Hey, @cedar ravine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cedar ravine]

thank you you're a real one

[harsh panther]

is there a reason rust+ is disabled on the server or is Rust+ down

[sage nest]

I think theres issues with rust plus on the server right now

[ancient condor]

!report

[glass olive]

Hey, @ancient condor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[honest finch]

when are SEA servers wiping for monday

[coarse thicket]

there is no monday wipe for SEA

[hallow summit]

Do yk how to appeal a false banned if account is community locked?

it wont let me appeal through website doesnt let me sign in through steam

[honest finch]

are there any other servers that do?

are there any servers that wipe for sea right now? at all

[coarse thicket]

i have no clue

[coarse thicket]

i dont think thats a good question to ask 😅

[hallow summit]

it said my reason was cheating. Is it possible it just says that cuz of new suspicious account or like cheatlike aim as thats why i got banned even though i had 0 cheats for any games installed

[coarse thicket]

im not an admin, i cant help with appeals

[hallow summit]

Allgood bro, thanks

[trim plaza]

yo sup

[trim plaza]

what is the problem come to discord rustoria iamjack

[coarse thicket]

@raw pewter

[trim plaza]

so what i should do

i have to play i need raid my neighbour

when jack come here

[hollow cosmos]

DM him about your ban

[trim plaza]

i cant lol

can u call him>

[coarse thicket]

are you able to make a ban appeal?

[trim plaza]

yea rn

how many time i need wait

[coarse thicket]

maybe couple hours if jack isn’t available

[trim plaza]

FUCK I GETTING BANNED FOR NOTHING AND I NEED WAIT FUCKING HOUR

[coarse thicket]

there’s a reason, you just need to wait for jack to know it

[trim plaza]

nah i fucking noob in rust

i have bad kd how he can think what i am a cheater or smth

[coarse thicket]

head to the website and read the rules perhaps you’ll figure out what rule you broke

[trim plaza]

I didn't break any rules

[raw pewter]

I have replied your appeal like 20min ago, awaiting for your acknowledgement

[trim plaza]

so where i can fins this answer

@raw pewter

[raw pewter]

you only need to reply your appeal

[trim plaza]

i find this riple but in rules no saying what i cant buy base or smth

[raw pewter]

you need to reread our rules sir, we have clear rules against real world trading

[trim plaza]

so i getting ban forever or no

[raw pewter]

you will be unban if you reply then appeal

the appeal is waiting for your acknowledgement

[trim plaza]

i cant fond gow to do it

find, how

[raw pewter]

I have unbanned you now

don't worry about finding it

however if you buy stuff again, next time will be perm ban

ban forever

so please don't do it

this one is a warning

let me know if you have trouble return to the server

[royal tusk]

Did sea long just die?

[raw pewter]

sea long? let me see

[royal tusk]

timed out and can't connect back, thought my net dropped but can connect to other servers fine lol

[trim plaza]

ok

[raw pewter]

SEA long is working with 80 people online

[royal tusk]

Hmm okay ty for checking

[raw pewter]

no worries

[hallow summit]

Hello, please look into this, i am trying to appeal on website but it aont work so here i am. I recently got banned for “cheating” even though i have no cheats on any game or anything. I have low hours tho since i am on new account but i can gurantee you i am not cheating and willing to supply anything you need for me to prove. Please look into this.

[sage nest]

Have you already appealed this ban before ?

[hallow summit]

No

[molten prawn]

Is this the official discord server?

[hallow summit]

Ye

[trim plaza]

If a person gives a house as a gift and does not sell it, is this punishable by the rules?

yo .holy ✟ 17: Куплю хату he wanted buy base

ban hem

[raw pewter]

please make a ticket to report the player, if they found guility, we will ban them as well

[raw pewter]

!report

[glass olive]

Hey, @trim plaza

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

!reportru

[glass olive]

Привет, @raw pewter

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[placid fog]

what does it mean when im appeal got denied with no answer

[trim plaza]

i do it u can check and ban hem

[placid fog]

hello admin my ticket got denied but i cant see any response

[violet ruin]

Decision is final, you will have to play elsewhere.

[summer dock]

@lyric basalt

[sinful mist]

yoo i sent it ty

[hallow summit]

So can i have sum help or no

[lyric basalt]

you can DM me

[pulsar kraken]

@lyric basalt

[lyric basalt]

?

[pulsar kraken]

can you check dms

[crystal kindle]

Rustoria Eu East Medium Bi-weekly wiping this thursday?

[hollow cosmos]

Yes

[crystal kindle]

Ok thanks bc on battlematrics wipe is on force

[hollow cosmos]

All wipe times and dates can be found in #server-info

[gloomy light]

Should i buy rust?

[sage nest]

#general message

[halcyon sundial]

!appeal

[glass olive]

Hey, @halcyon sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong holly]

WHY IN THE FUCK IS SMART ALARMS BROKEN I JUST LOST MY BASE BC IT DIDNT GO OFF WHAT THE FUCK

[sage nest]

Theres currently an ossue with rust+ and the server

[strong holly]

people better be compensated bc there is no reason to promote that your server has no isssues and there is a major one

[raven mist]

What server?

[strong holly]

Us long

[sage nest]

99.9% sure this aint happening

[elder path]

hello why rust+ is off in the us long premium

some one can help with that?

[strong holly]

I had the exact same issue i got offlined

No other server has this problem

[elder path]

when i see in rust+ said disconnect with the server

[strong holly]

Where u live

Near harbor launch oxums

[elder path]

i just live close to doom and silo

dome*

@raven mist

can you help with that?

[shy remnant]

It is already forwarded to our dev team

Admins can't do more unfortunately 😢

[astral lake]

will there be a full wipe on Mondays servers?

[shy remnant]

#server-info

[astral lake]

thanks

[hallow summit]

Yo how many actual cheaters get banned and how many non cheaters get banned from this shit servers

Be banning everyone but the actual cheaters without any proof

[valid elk]

what should I do?

[hot bluff]

у меня тоже

me too

[sage nest]

Youll have to either appeal or talk with Marzy

[valid elk]

Give it to DS

[sage nest]

What

[toxic shard]

I would say more ban evaders are banned than cheaters, people tend to be serial ban evaders

but at the end of the day, both break our rules

[steep whale]

where i can type about cheater

[limpid bone]

admin

[steep whale]

where

[sage nest]

!report

[glass olive]

Hey, @steep whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hallow summit]

Yea but then why did i get banned if im not cheating or ban evading legit 0 proof of me apparently cheating or anything

ask the other guy who dms me and he doesnt give a response

[toxic shard]

since you were speaking about generalities I did the same, now if you want to appeal your ban, we have a website for that, read above (except if you have a come to discord ban)

[sage nest]

I think he tried that but he cant login for some reason

#support message

[toxic shard]

The only reason that would block you from login on the appeal website is to be community banned, meaning you bought a sketchy account to ban evade 🙂

[sage nest]

Now that you mention it i think he mentioned he was comunity banned

[toxic shard]

🙂

[hallow summit]

I am community banned. I bought it because it is 500% cheaper than buying rust normally. Still not really a valid excuse to perma ban someone for absolutely no reason.

no proof im ban evading, no proof im cheating just straight ban

[toxic shard]

proof are never shared with players for OBVIOUS reasons, any argument against that is ...

[hallow summit]

But no proof tho genuienly

[toxic shard]

how would you know since we never share them ?

got a crystal ball ?

[hallow summit]

Cause i know i wasnt cheating or ban evading

Yes i foretell

[toxic shard]

now you could send me all your current/previous accounts and I can look into it

[cosmic warren]

hello can someone explain why i cant prewiev server i got vip

[toxic shard]

if you just bought it there is a slight delay to be able to connect

[cosmic warren]

ok thanks

like 5-10 minute?

[hard burrow]

what should I do if I just bought an account with a 0-hour in rust, and I'm getting banned for cheating? I'm completely clean

[toxic shard]

I think it's up to 20

[cosmic warren]

ok thanks

[toxic shard]

!appeal

[glass olive]

Hey, @hard burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow summit]

U dun bro you not getting unbanned

[toxic shard]

vips are "instant" on the normal servers but need a bit of time to sync on the preview

[toxic shard]

still waiting your accounts

[hallow summit]

Defo just gonna ban my main too

[toxic shard]

if you were just smurfing then just play on the main, the alt won't get unbanned

[hallow summit]

But is it not ip?

[toxic shard]

I understood the main wasn't banned ? since I was supposed to ban it

[hallow summit]

Its obviously not banned cuz IM not evading or cheating but like is it ip ban or not cuz i think it is

[toxic shard]

I can't tell without seeing it, possibly yes possibly no, I personnaly don't have a crystal ball

[hallow summit]

dont worry then its fine.

Wait can i know the reason i got banned

[toxic shard]

I don't know either since you don't give me your account ...

still no crystal ball on my hand

[hallow summit]

Was it like actually “cheating or just “ ban evading

Spawn one

Do u want the banned acc steam id

[sage nest]

Usually says when you connect to the server

[hard burrow]

https://steamcommunity.com/id/JegiRust/

[hallow summit]

yes says cheating obviously not cheating thi

[toxic shard]

if you want me to look into it, yes

[hallow summit]

legit look into my gameplay ir wtv im a brick with shit aim atm

[toxic shard]

!appeal and provide your other accounts

[glass olive]

Hey, @hard burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @hard burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil lark]

😂

[daring leaf]

do anyone know how can i claim rustoria skin like

this

[hazy willow]

Cant, its twitch drop

[daring leaf]

oh ok thx

and how im donator ?

[glacial monolith]

76561198986577234 I didn't find the banned record, but I can't access the server. Please check it for me.

I didn't use the plug-in, but the VPN was blocked. Please unblock it for me.

@glass olivehello bro

[violet ruin]

!appeal

[glass olive]

Hey, @glacial monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

and fyi. we dont ban for using vpn

[glacial monolith]

I can't check my ban record, and I can't complain on the website.

BAN NOT FOUND

[violet ruin]

will forward ur issue

please be patient

[glacial monolith]

thank you bro

[bold helm]

i was on for wipe now its doing this

connection attempt failed

bro i was in as soon as wipe happened right then i crashed now i have to wait in a queue wtf

[calm sparrow]

When do they open up for 1000 player slots on EU mondays? Its taking forever?

[prisma osprey]

im asking myself the same

[calm sparrow]

I've counted so many disconnects, but the queue doesn't move? What is going on?

[glass olive]

Hey, @calm sparrow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[violet ruin]

^

[tulip scarab]

i just got vip, but im still in big queue, is it supposed to actualize or smth?

[thorny dune]

If you're having issues with your VIP, please open a #payment-support ticket

[normal orbit]

!slots

[glass olive]

Hey, @calm sparrow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[prisma osprey]

100%

[toxic shard]

might want to keep this kind of comments for yourself

[halcyon sundial]

!appeal

[glass olive]

Hey, @halcyon sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plush perch]

Hello, I've been banned from server [name].
My Steam ID: 76561199487840360

I didn't use cheats or third-party programs.
This may have been an error or a false positive.

Please reconsider my ban.
I'm happy to provide any additional information.

Thank you.

!appeal

[glass olive]

Hey, @plush perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament sedge]

@toxic shard would you mind looking into my appeal that got rejected to give an explanation for why i got banned?

I don’t cheat. Low hours due to being a new rust player. I checked the response to the appeal and saw that they asked for account info, but i think i was too late bc they rejected the appeal

fyi.. i linked my discord but never got a dm from the bot

happy to provide steam account info and anything needed.

“high risk account” btw

@raw pewter

[elfin isle]

Hello, I was banned yesterday for a suspicious account. I was playing on your server, but I was kicked out due to poor internet connection, and then I was banned. This isn't the first time; I've been banned several times before for unknown reasons. Please review my request within the next few hours. Appeal #ad0c9c
Steam ID: 76561198101663698

[violet ruin]

we will review your appeal as soon as possible. the average response time is 1-3 buisness days

[violet ruin]

We believe you are too much of a high risk to play on our servers.
appeal declined = decision final, you will have to play elsewhere.

[violet ruin]

?appeal

[glass olive]

Hey, @plush perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elfin isle]

Play in next wipe? I've been waiting for 3 days already

[violet ruin]

when did you appeal?

on a weekend?

the average response time is 1-3 buisness days