#support

1 messages · Page 916 of 1

idle meadow
#

Couldn't you help me right now?

hollow cosmos
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I cannot help you with your ban.

idle meadow
edgy drift
#

pollo got unbanned BlobNervous

hollow cosmos
granite cloud
#

need help sea long admin

idle meadow
hollow cosmos
granite cloud
#

cant fly

hollow cosmos
#

That is not something we can help with unfortunately. Admins do not interfere with gameplay. You will need to find some way to get the helicopter unstuck yourself.

granite cloud
#

The key is that it cannot be released

feral belfry
#

help admin br main XZeeNn hacks

somber tangle
#

hey i have two ticket open Ticket #34b67c and Ticket #7fae14 aout cheater that live next to giant escavator

idle meadow
hollow cosmos
glass oliveBOT
#

Hey, @feral belfry

To submit a report on Rustoria:

If you are banned; please make an appeal.

hollow cosmos
idle meadow
#

Doomx pls help me

somber tangle
#

im trying to Be patient ut this group is literally making it impossile top progress and they are tc griefing

hollow cosmos
raven mist
#

you're banned by an admin, we'll review you ban asap 🙂

somber tangle
#

im not anned?

idle meadow
#

And what do I do with the money I spent today, because I'll just waste the days waiting?

raven mist
somber tangle
#

oh sorry

edgy drift
#

i dont really care about the ban i just want to know how i got banned without playing

glass oliveBOT
edgy drift
#

76561198961269224

idle meadow
granite cloud
zealous rain
#

ive only played on eu premium for like 30 min and im banned for ban evasion. The in game reason it gave was for cheating

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but the ticket says evasion? ive submited a ticket, just waiting on response

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steam id: 76561199199671190

raven mist
idle meadow
#

My house is going to fall down 🙁

keen basalt
keen basalt
#

thanks

pulsar moth
somber tangle
#

Yo rustoria ARE YOU EING SERIOUS I bUY VIP AND DIE TO DMA CHEATERS WHICH IS PRETTY MUCH UNDETECTAbLE THEY GOT TWO OF THEIR TEAMATES OFF G WAS ONE OF THEM IS LITERALLY WALLING AND GETS OFF TO NOT GET THEM bANNED AND YOU SAY THEIR NOT CHEATING

zealous rain
somber tangle
#

UNbELIVEALE TRY TO DO YOUR JOS bETTER I USED TO RUN RUST SERVERS LOOK AT THEIR ACCOUNTS, LOOK AT THEIR FRIENDS, PAST ACTIONS REGIONS THE ACCOUNT WAS CREATED YOU WONDER WHY RUSSIANS ARE ON A US SERVER IS CAUSE THEY GOT ANNED FROM ALL US

opaque whale
#

but im still banned @raven mist

glass oliveBOT
#

Hey, @somber tangle

To submit a report on Rustoria:

If you are banned; please make an appeal.

somber tangle
#

already did go do more reasearch on these kids i have a lot of experience with server management i can grentee them are using a team Dma every time we try to leave and stand y our front door with our teamate outside watching their Base they run out and camp our front door efore any of us just leave

#

you guys use tc tool or a differnt rust managment api there nmo way you cant see what their doing

sage nest
somber tangle
#

cheats even have admin detection and no one acts like they know that, your admin may watched them for 5 minutes and they said they went cheating then closed my tickets i get you guys are insanity Busy wipe day But please this makes me never wanna play again

glass oliveBOT
#

Hey, @somber tangle

To submit a report on Rustoria:

If you are banned; please make an appeal.

somber tangle
#

hell would you ever want this kinda reaction if you where playing?

wispy dirge
#

You act as though you are the only one with a ticket in the queue.
If you have a ticket in for it, give the admins time to investigate, they have a lot on their plate and can only do so much.

opal bay
#

Dear admins, please take a minute of your time and solve my issue I got with this ticket ID: Appeal #185512

somber tangle
#

i feel like anyone would e this upset dying to dma cheater and griers

balmy cypress
#

join in 5-10 minutes

opal bay
cold basalt
#

@balmy cypress how do i get unbanned from a server

glass oliveBOT
#

Hey, @cold basalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

balmy cypress
cold basalt
#

im going to start doing that rn with that link i just saw

balmy cypress
#

Sounds good

opal bay
cold basalt
#

ok i just submitted @balmy cypress

ripe jetty
#

any admins

balmy cypress
ripe jetty
#

gotta stream sniper

balmy cypress
ripe jetty
#

he is saying it in chat aswell

balmy cypress
ripe jetty
#

lemme join

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i need folks gone

balmy cypress
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What are your socials?

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You can DM me

ripe jetty
#

like he just putting cords and all its kinda crazy

cold basalt
balmy cypress
cold basalt
#

Phoenix

balmy cypress
#

Not seeing any appeals

#

Can you link me your steam

cold basalt
#

not entirely sure how to do that one sec

balmy cypress
glass oliveBOT
balmy cypress
#

follow that link and you can get steamid

cold basalt
#

76561199628176059

balmy cypress
#

perfect, one moment

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I see, do you know why you were banned?

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I suggest you don't use the story about your brother

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if you have that typed out right now, best to delete and write the truth

cold basalt
#

its also saying to just keep visiting this discord but it wont let me submit anything else and well thats the truth my friends messaged me about it

balmy cypress
#

I am not going to help you if you actively decide to lie man, you will just have to play on a different server

cold basalt
#

but im not lying how can i even prove anything

balmy cypress
#

Alright man, well writing sexual comments about minors isn't something we allow. Not sure why you think pretending someone else wrote it on your account is a good way to get unbanned, but its not. Your ban won't be removed.

wheat nexus
#

I was unfairly banned and now I can't log in to the server, could you help me?

cold basalt
#

bruh my brother said that bs 😭

balmy cypress
balmy cypress
wheat nexus
pulsar moth
#

@balmy cypress Hey man, could I dm u about my ban?

balmy cypress
cold basalt
#

i mean ig, but it aint kool to be talking about that shit its flat out weird do i have to send a vid of me making him apologize or some shit cause i will 🤣

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if i cant get unbanned then its understandable and we can end conversation already simple as that

balmy cypress
balmy cypress
cold basalt
#

ok one last question

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am i banned from all servers from rustoria

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or just that single one

sage nest
cold basalt
#

rippo

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happens

balmy cypress
cold basalt
#

thats all i need to know appreciate it but it is what it is when you got a dumbahh lil brother

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thanks

stray plinth
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please ban this ID , serious cheater . my friend got video and going to send it to the admin of this server please ban this ID 76561198931280165

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rustoria sea main

opaque whale
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@balmy cypress

balmy cypress
balmy cypress
glass oliveBOT
#

Hey, @stray plinth

To submit a report on Rustoria:

If you are banned; please make an appeal.

azure venture
#

Hi Admin @balmy cypress , I got disconnected with “playing with cheater” and now I can’t rejoin. I’ve been playing solo and never teamed with anyone—why did this happen?

glass oliveBOT
#

Hey, @azure venture

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opaque whale
#

@balmy cypress dms

balmy cypress
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It’s not even been 10 minutes, I’ll get back to you soon

fervent valve
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Hi, if i buy vip right now, will i get my opprtunity to skip the queue? or i need firstly to join the server ?

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@balmy cypress

balmy cypress
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you don't need to do it in a certain order

lean veldt
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how to report hacker?

urban panther
glass oliveBOT
#

Hey, @lean veldt

To submit a report on Rustoria:

If you are banned; please make an appeal.

lean veldt
#

ty

simple jackal
#

I really enjoy these servers and I enjoy playing with my friend when hes not being an idiot

wild canyon
#

@balmy cypress Hello! I need help

balmy cypress
wild canyon
simple jackal
#

Is there a time limit for when he is banned? or is he just permanetly banned from rustoria period?

simple jackal
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He went to go do something and I don't have alot of time to play tonight and would just like to get this resolved if possible

wild canyon
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@balmy cypress Is there any way to fix or resolve this problem? I just bought a VIP membership and this is annoying?

balmy cypress
#

your message doesn't really explain the issue

simple jackal
#

Not understanding why my question got ignored I'm being genuine

balmy cypress
cold basalt
#

hey i DMd you @balmy cypress

wintry parrot
#

Hello, looking to cancel my premium.

coarse thicket
glass oliveBOT
lucid heath
#

what do i do when it says "High Risk Account" when i try joining?

glass oliveBOT
#

Hey, @lucid heath

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gilded whale
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Yo can I get some help

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Please

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We have reported this cheater like 15 times now. Me and three other people and nothing has been done. I get you guys are busy

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But these guys are straight up head shooting us through walls and shit

orchid lynx
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when did you start reporting this player ?

gilded whale
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@glass olive please help us

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For the past hour

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Non stop headshots as soon as we spawn on an outside bag we stand up and in a millisecond they headshot us

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And at base

orchid lynx
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Cheaters may take some time to get found out by admins after reports, especially if players call them out in chat beforehand. It makes them more cautious and harder for admins to verify whether or not they are cheating

glass oliveBOT
#

Hey, @orchid lynx

To submit a report on Rustoria:

If you are banned; please make an appeal.

orchid lynx
#

Admins don't overlook reports so you can be sure that the cheater will get his punishment coming if he is indeed using cheats. Only thing to do now is to try and avoid them in game and let time do its thing 🙂

gilded whale
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I have really good and honest teammates on my team and even they say they are cheating.

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Yeah we reported them like 15 times. I’m sure they will get what’s coming for them but I just wanted to lyk. It’s crazy what they are doing. Immediately headshots 4 players at once multiple times

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@glass olive please look into it 🙏

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If you get the chance

orchid lynx
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Thanks for the due diligence, reports are essential to help the Rustoria teams remove these players from the servers so they are fully appreciated !

gilded whale
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Not trying to be a burden

orchid lynx
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I hope these guys will get what's coming to them very soon if they are cheating, this way you can go back to enjoying the game with your friends 🙂

gilded whale
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Yes thank you so much. Multiple other players reported and said they were cheating. My group will still continue to enjoy the game regardless. Thank you for your help @orchid lynx I hope our reports help ban them

orchid lynx
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My pleasure !

dusky gyro
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lucy can u help me

bold moth
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hello

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any one in the support

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can any one help me

sage nest
paper cloud
#

Hello,

If a player has been banned for "high risk account" their team mates don't get banned for association.
But if they keep accepting the same player back to their team on a new account, does that not then deserve a ban?

How many times can the same team keep having one member after another banned for high risk account?

mint geyser
#

hi

sage nest
glass oliveBOT
#

Hey, @bold moth

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coarse thicket
paper cloud
balmy cypress
coarse thicket
balmy cypress
#

if you have proof of that happening, make a ticket and admins will be happy to review

paper cloud
balmy cypress
cold basalt
#

I sent you a DM @balmy cypress

simple jackal
#

how do I report

coarse thicket
glass oliveBOT
#

Hey, @simple jackal

To submit a report on Rustoria:

If you are banned; please make an appeal.

half girder
#

Hey i was gonna try this program called exitlag to reduce latency but since its a vpn being told i can't do it any chance a way around it happy to veirfy and link have hours in servers as well

coarse thicket
half girder
#

mmm i keep getting connection attempt failed so i take it its def not server then

half girder
#

Gotcha appreciate the assistance

raw pewter
#

which mean the location you connecting have problem with our host, try other nodes

still moon
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It's been three days since I was banned for high risk, but the website says it hasn't been verified yet. It's interesting, even though I was banned for high risk, I managed to earn a cheating. I don't use anything. You can verify me. My Steam ID is 76561198783188538

orchid lynx
#

hey @still moon ! Luke asked you to share your steam info with him earlier when you asked for assistance, have you sent him the information since then ?

still moon
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Perhaps I didn't see what data is needed?

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What do you mean by steam data?

orchid lynx
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you answered it quite a while after asked for it so he might not have seen it yet

still moon
#

Okay, should I wait?

orchid lynx
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You said your appeal still hasn't been denied, right ?

still moon
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Yes, that's what it says on the website.

orchid lynx
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And can you remind me how long ago you made the appeal ticket ?

still moon
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about 2-3 days ago

orchid lynx
#

All right, as you may know appeals usually take 1-3 days but they may take longer based on the circumstances so to answer your question: Yes, the best thing for now is to wait, I'll see with Luke if he did see your answer in the end, to make sure he got the information he asked for. Your appeal ticket status will probably be updated in the upcoming days since you've already waited 2-3 days so hopefully you won't have to wait too long 🙂

still moon
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One question: when I try to log in, the "cheating" status has changed to "high risk." Can you provide me with the latest information?

harsh obsidian
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I need help banning a cheater on the Brazilian main server.

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@orchid lynx you help me? pls

orchid lynx
still moon
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Okay, thank you very much.

orchid lynx
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!report @harsh obsidian

glass oliveBOT
#

Hey, @harsh obsidian

To submit a report on Rustoria:

If you are banned; please make an appeal.

orchid lynx
#

Absolutely @harsh obsidian , you can follow this link above to make your report, make sure to include as much information as you can and make sure to not let the suspected cheater understand that they might be observed by our teams soon

harsh obsidian
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@orchid lynx @glass olive I opened a ticket, please review it; it's ruining my night and my friends' night

orchid lynx
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Thanks for doing so @harsh obsidian , it will be reviewed asap, I hope your gaming experience will get better very soon

harsh obsidian
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@orchid lynx my ticket Ticket #9cff62

quaint tusk
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I NEED A ADMIN I HAVE CHEATERS AND I CANT REPORT BC RUSSIAN NAME

orchid lynx
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have you tried using F7 ?

quaint tusk
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js a sec

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got it thanks

orchid lynx
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pleasure to help 🙂

thorny dune
# quaint tusk got it thanks

Keep in mind that f7 reports go to Facepunch and not our admin team so you wont get any feedback from us at least on an f7 report, only a ticket report on our website

sinful mist
#

can i get unbanned after 8 months?

wet falcon
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Hi I am playing rust but all the time Im getting banned for high risk profile after I got into a fight and win its the 3rd server now that I got banned can someone help why am I getting banned for?

orchid lynx
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@sinful mist the message you see when you try to enter a server while banned should indicate the ban duration. If there isn't a ban duration written anywhere, it means the ban is permanent.

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@wet falcon May I ask what your total Rust playtime is in Rust ? Accounts with a low amount of playtime tend to be flagged as high risk because cheaters regularly create new steam accounts.

wet falcon
neat pumice
wet falcon
#

also I get that a low hours account look risky I totally get it but how am I suppose to progress and grind my hours without going into the fight cause yesterday I woke up at 9 am started a wipe and played liek 6 hours just farming then my friend came and we played together went to cargo won a fight then I got banned in 2 hours

neat pumice
wet falcon
tough dragon
#

can anyone help me with this

neat pumice
tough dragon
neat pumice
wet falcon
tough dragon
neat pumice
neat pumice
#

Or well, a different account - not sure if it's actually your main account

wet falcon
#

@neat pumice I created an appeal can you check it or something ?

tough dragon
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i just transferred all of my skins and stuff to it as well

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i can give you the whole explanation of the situation if you would like

steel dirge
#

How to resolve High Risk Account?

mild token
#

yes it is also important for me to know how to solve the problem with a high risk account? because I pressed the appeal and I can't link the discord

wet falcon
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and include as many information as possible

mild token
wet falcon
#

I have no idea I just create one too,I think you'll get a message from dms

kindred star
#

<@&874995535881326632> <@&274971100184576010> <@&393554009799000064> Hello, dear server administrators! I want to submit an appeal to unban my account. I don't understand why I have a ban for using third-party programs, even though I've never used them or planned to. Please help me! Or explain the reason for the ban!

orchid lynx
#

!appeal @kindred star

glass oliveBOT
#

Hey, @kindred star

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

orchid lynx
#

Here you go W1nter 🙂 Make sure to add as much information about your case in the appeal, it helps the admins to make a fast and fair decision

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@mild token you can check the status of your appeal by using the same link you used to submit the appeal.

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@steel dirge @mild token if you were banned for high risk account, you may make an appeal ticket as well, it might help you remove the ban to play on the server. If you have a low amount of playtime on Rust, additional information might be requested by the admins to reach a verdict. In general, having a low amount of hours played is a red flag of some sort, which explains the "high risk" aspect of it (cheaters usually use newly-created account to cheat in the game).

river loom
#

Dear Sir,
I need your administration to check my appeal, Appeal #c760f8.
My Steam ID: https://steamcommunity.com/profiles/76561198209274779/

I was banned 1 month ago due to high risk, but I have not been unbanned yet. Currently, I am unable to submit any new appeals. I was banned at the time because I was a new account with low playtime, but I have now grown to 300 hours of gameplay. I hope you can review my ban again. I never use illegal third-party software, and this is my only account. My account has no game bans. I submitted an appeal before, but it was rejected, and now I am unable to resubmit an appeal.

kindred star
obsidian yarrow
thorny dune
obsidian yarrow
#

thx

polar forge
tight pewter
sage nest
glass oliveBOT
#

Hey, @polar forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tight pewter
#

1 day

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for:High Risk Account

sage nest
tight pewter
#

okay

river loom
sage nest
mild token
#

please cheack my apial Appeal #3c0c41

eager egret
#

Is there any manager who can help me?

sage nest
sage nest
lyric basalt
eager egret
#

I was banned from the server for being a high-risk account, but I was not given any reason for the ban. I do not believe that I violated the server rules or cheated. I am willing to accept any inspection from the administrators.

glass oliveBOT
#

Hey, @eager egret

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

eager egret
#

I have already appealed, but it was rejected. The administrator did not give me any response.

ocean thistle
#

A rejection is a response.

eager egret
#

I am a green player, but I don't know why. I am being treated differently this way.

sage nest
orchid lynx
#

You are not aware of why your account is a high-risk account and why it leads to a ban @eager egret ?

eager egret
#

Okay, sorry. Can you tell me why? I need an explanation.

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Yes, I don't know why, they didn't give me any reason.

ocean thistle
mild token
sage nest
south verge
#

Hi guys

thick igloo
#

where i make a ticket

eager egret
#

Is it my playtime?

south verge
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where i can create ticket? i want know to my account

eager egret
#

I want to say that I am just a new player who has just got into RUST. I am learning with our team how to survive in this game. I don't have any abnormal behavior.

glass oliveBOT
#

Hey, @south verge

To submit a report on Rustoria:

If you are banned; please make an appeal.

eager egret
#

Can I consider this a form of discrimination?

ocean thistle
# eager egret Is it my playtime?

There are a multitude of factors and not due to "hours" alone. As previously mentioned, no further details will be provided. Good news, you are still able to play on other Rust servers that are not under our domain "Rustoria"

eager egret
#

Is an arbitrary ban not a form of discrimination? If so, then sorry, I can't do anything about it. I just want to enjoy the game here. Maybe I should leave.

ocean thistle
#

I wish you the best of luck on other servers. I hope you have a good rest of your weekend.

eager egret
#

Okay, thank you very much for your reply. This is much more encouraging than simply rejecting my appeal without saying anything. Thank you.

ocean thistle
#

Happy to assist.

south verge
sage nest
glass oliveBOT
#

Hey, @south verge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worldly jacinth
#

hi any admin online right now?

ocean thistle
eager egret
#

@sage nestWhat are you referring to?

south verge
#

Yes, I've already written an appeal, but I don't know when it will be answered. Can you tell me when the ban was received? please

sage nest
eager egret
#

Moose?

worldly jacinth
#

@ocean thistle could you provide me the steam id(s) of the evading players please regarding Appeal #a866ac

ocean thistle
worldly jacinth
ocean thistle
#

You too :)

orchid lynx
#

!report @thick igloo

glass oliveBOT
#

Hey, @thick igloo

To submit a report on Rustoria:

If you are banned; please make an appeal.

thick igloo
#

thx

mellow carbon
#

yo why cant i join the server

lone belfry
stray plinth
#

76561198931280165 , have you guys ever heard of toggle cheats? which is still undetected on EAC ? do something about it admins , ya'll say he isnt cheating bruh , they knows everyone where you are and shoots through terrain

sage nest
glass oliveBOT
#

Hey, @stray plinth

To submit a report on Rustoria:

If you are banned; please make an appeal.

gleaming cliff
#

@orchid lynxI was banned for no reason because of cheating, but I have 1974 hours, many skins, and I have never been banned and have always played fair.

orchid lynx
#

!appeal @gleaming cliff

glass oliveBOT
#

Hey, @gleaming cliff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

orchid lynx
#

If you were banned for cheating, it's likely that a reason was found to justify it. Nevertheless, you may submit an appeal ticket for an admin to check whether or not the ban should be removed.

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!report @lone belfry

glass oliveBOT
#

Hey, @lone belfry

To submit a report on Rustoria:

If you are banned; please make an appeal.

orchid lynx
#

It's better not to call out cheaters in any chat, and to just report them without making them aware of it. It makes it easier for admins to verify that they are cheating if they are doing so, since they won't try to be particularly careful.

gleaming cliff
#

I have already filed an appeal; when will I get a response?

stray plinth
#

because ya'll cant do anything about the toggle cheaters even if we provide proves

orchid lynx
orchid lynx
gleaming cliff
#

I am innocent. Will I be mistakenly banned?

#

@orchid lynx

orchid lynx
#

@mellow carbon I recommend these 3 ways you can try to fix your issue:

  • you may keep trying to connect until you're on the server.
  • you may use a VPN to see if that immediately helps your situation
  • you may attempt to do some troubleshooting in ⁠
    #network-support
orchid lynx
gleaming cliff
#

谢谢你

#

@orchid lynx

orchid lynx
#

不用谢 😉

kindred inlet
#

what does vip do

sage nest
ocean thistle
normal tangle
#

why am i banned on toria it says ban evasion ?

glass oliveBOT
#

Hey, @normal tangle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

real perch
#

check Player Mane cheater WH+AIM

shy remnant
glass oliveBOT
#

Hey, @real perch

To submit a report on Rustoria:

If you are banned; please make an appeal.

north ermine
#

<@&874995535881326632>

shy remnant
#

Not the first time

north ermine
#

I want you to chceck someone is that posibel

#

okay I will not sorry

shy remnant
glass oliveBOT
#

Hey, @north ermine

To submit a report on Rustoria:

If you are banned; please make an appeal.

real perch
#

Are they banned for this?

fathom fiber
#

can u open space ?

#

???

river terrace
#

makes no sense

glass oliveBOT
#

Hey, @fathom fiber

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

violet ruin
glass oliveBOT
#

Hey, @river terrace

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
idle meadow
#

Hello. I need help. I created a ticket, received a response, provided all the necessary information, and have been waiting for a reply for 12 hours. Is there anyone who can help me? I want to play.

idle meadow
#

I just want to play 🙁

mighty nymph
#

!report

glass oliveBOT
#

Hey, @mighty nymph

To submit a report on Rustoria:

If you are banned; please make an appeal.

sand palm
#

!bug

drifting herald
sand palm
#

my body bug in the watteri cant get back my items

#

no one has loot me i know

drifting herald
sand palm
#

cant you only check under the map or anything if it was a clipping bug idk?

gloomy ravine
sand palm
#

ok i already did ty i guess

idle meadow
#

Hello, I need help. I've been waiting for over 12 hours for assistance with a ban I received for having a high-risk account.

hollow cosmos
idle meadow
hollow cosmos
idle meadow
normal tangle
#

do they respond here or do i have to open site support ?

gloomy ravine
coral inlet
#

why appeal took so long still no response

ocean thistle
#

Anyway, please send your appeal id or your steamid here and I can see what I can do :)

coral inlet
#

my first account took almost a year

ocean thistle
#

Do you have an appeal id or steam id to provide? I have no idea who you are in game or your steam account

coral inlet
#

wait a sec sir

ocean thistle
#

Take your time

coral inlet
#

where to send

ocean thistle
#

Here

coral inlet
#

76561198436643856

#

my game ban is lifted already but unable to join rustoria

ocean thistle
coral inlet
#

didnt i dont know how

#

my problem is my 2nd account also banned when i try to join from my main account

cold magnet
ocean thistle
#

No worries here to help

coral inlet
#

no game ban at all

#

76561198108801083 this is my 2nd account

ocean thistle
glass oliveBOT
#

Hey, @cold magnet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coral inlet
#

can you unban also my 2nd account 76561198108801083

ocean thistle
#

It should be fine too

#

Give it 15 minutes or so

#

Come back here if it's still an issue :)

idle meadow
#

Could a moderator help me with the appeal? (Appeal #37c516)

cold magnet
ocean thistle
coral inlet
#

i bought a rust yesterday ia and try to connect also banned can u also check 76561199880817200

ocean thistle
ocean thistle
coral inlet
#

i bought new account because i can connect to rustoria i want to play with my friends

#

i cant

#

thats why

ocean thistle
#

Yeah I don't advise the attempts to ban evade

#

You would need to resolve the original ban

coral inlet
#

yah my ban in my first account is lifted

ocean thistle
#

Correct

coral inlet
#

ya i didnt know that

idle meadow
coral inlet
#

tnx for your help

ocean thistle
#

Thanks :)

idle meadow
#

thanks to you rustoriaheart

ocean thistle
#

?

ocean thistle
coral inlet
#

tnx for your help

ocean thistle
ember pike
#

brooo wtf is this server

#

im got ban again and agian

#

3 times in a row

ember pike
#

<@&874995535881326632>

#

<@&274980199668645888> can u guys help me i can't appeal this ban

twilit sandal
#

<@&874995535881326632> please

#

I'm still banned and they didn't give me an explanation as to why, since I didn't do anything illegal.

#

@ocean thistle :c

ember pike
#

nice server btw

twilit sandal
#

@ember pike Did they ban you out of nowhere too?

ocean thistle
ocean thistle
twilit sandal
#

denied

ocean thistle
twilit sandal
#

But I don't understand why, since I was banned for no reason.

astral herald
#

I also got banned and didn't understand why. I opened a ticket appeal and haven't received a response yet.

twilit sandal
#

I don't use the microphone and I don't have any external applications.

#

@ocean thistle :c

ocean thistle
# twilit sandal <@118805461678948353> :c

You submitted an appeal and it was denied. The decision for your appeal is final. The reason for your ban is stated in your disconnect message when you try to connect to our servers.

ocean thistle
twilit sandal
#

But it shows up as a high-risk account.

ocean thistle
# ember pike yeah

Still waiting for your appeal id or steam id so I can better asist you.

twilit sandal
#

I would like my house thoroughly inspected. I don't know if it's because I have two accounts, but it seems unfair that I've been banned without justification.

ocean thistle
#

The reason is high risk account

#

How can I explain it better?

astral herald
#

How does this high-risk thing work?

fresh perch
#

hai i love u

twilit sandal
#

CAPITANAZO , that's my Steam ID.

ocean thistle
fresh perch
#

Hai can i play with u because i love u

ocean thistle
#

The decision to your appeal was rejected and that decision is final. Your ban will remain.

twilit sandal
#

But they don't give me any reasons or anything. I play as calmly as possible, and they banned my IP address. I don't know if buying premium will make them take any interest in my case because I've been playing like this for a while, and they ban me out of nowhere.

astral herald
#

hai, could you explain to me how the high-risk account ban works?

ocean thistle
ocean thistle
#

Additional information regarding the ban will not be provided for obvious reasons.

twilit sandal
#

And how long will the ban last?

ocean thistle
frozen kiln
#

i just got a random "cheating ban" where do i appeal?

glass oliveBOT
#

Hey, @frozen kiln

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ember pike
#

i can't appeal again

cold magnet
ocean thistle
# ember pike my ban already appeal

Correct. Can you provide the appeal id of your previous bans or your current steam id? I have no idea who you are in-game to assist. Do you understand why I am asking for this information?

cold magnet
#

I got this ban even though I played normally during the week of the 11th of this month, and then yesterday I get this, even without using anything. What's the point?

cold magnet
ocean thistle
cold magnet
ocean thistle
# cold magnet Pending

The decision hasn't been made. If you have additional information to provide then I highly suggest you to do so in the appeal. Do you know how to do so?

ocean thistle
glass oliveBOT
frozen kiln
#

already sent my appeal 🙁

ember pike
ocean thistle
cold magnet
#

I already know that, I'm talking about the bans without criteria, since if we have few hours of gameplay it's already a reason for a ban, it makes no sense at all, bans for those who use hacks almost never happen, you prefer to ban accounts without hours played, not only you but all the Rust server admins.

frozen kiln
#

am i gonna get a reason what kind of "cheats" im using? 🙁

ocean thistle
# ember pike steam id : 76561198881950842

Fixed again. Please wait 10 minutes before reconnecting to our servers. It's related to your ISP so it will happen to you more often than others. Sorry for the inconveniences it will cause but do create appeals or come back here :) Thank you.

ocean thistle
safe patio
#

Hey i appealed and i got approved but now when i try to get on it still says "cheeating"

ocean thistle
safe patio
#

5 days bro

ocean thistle
glass oliveBOT
frozen kiln
#

can i get my appeal checked?

76561198172606549

safe patio
#

1 sec , thanks

#

76561199595480675

ocean thistle
safe patio
#

No rush

ocean thistle
# safe patio No rush

Good news and bad news. Good news I found the issue. Bad news, I've updated your appeal to deny. You cannot play here.

safe patio
#

Can i ask why?

ocean thistle
#

Your other accounts

#

That's all I'm going to tell you

safe patio
#

U mean other accounts that have been connected to this pc?

ocean thistle
#

No further information will be provided.

ocean thistle
safe patio
#

Okay, thanks still

#

Is it possible to get a refund on the 30 day VIP?

ocean thistle
safe patio
#

used once to get kicked out instantly does that still count?

ocean thistle
#

I don't think so

safe patio
#

...

ocean thistle
#

Rephrasing

#

I don't think it will count as used

safe patio
#

Okay, thanks again

ocean thistle
#

No problem

frozen kiln
ocean thistle
#

Happy to help :) I hope you have a good weekend.

frozen kiln
#

you too!

#

voicemod is not bannable tho right?

normal tangle
#

Can i get my appeal checked 76561198304508671

sullen lintel
#

who can check 76561199371190544 rustoria.com-EU medium

gloomy ravine
gloomy ravine
sullen lintel
#

okay

normal tangle
gloomy ravine
gloomy ravine
#

Please dont call cheater id, name here report using f7 in game or using our website

round rover
#

check Ticket #47eda4 ty

fair sand
#

can i speak with somebody please

solid nova
#

bro i got banned for cheating and i wasnt even cheating

#

how do i contact support

coarse thicket
glass oliveBOT
#

Hey, @solid nova

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coarse thicket
fair sand
#

a neighbor that was cheating that got me banned as well. didnt know he was cheating and we made an alliance with him and i got banned as well

#

i put so many hours into this i cannot get banned please

#

we made an alliance so we didnt keep killing eachother outside of our bases otherwise we wouldnt have been getting any progress done

north crest
#

So you had an advantage teaming with them, yes?

solid nova
#

He was my alliance

fair sand
#

no i wasnty even playing with them i legit met this kid like 2 hours ago i had no idea

glass oliveBOT
#

Hey, @fair sand

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

solid nova
#

honestly man I was not cheating, we killed a prim clan with tommys and I really was playing legit

north crest
#

Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted.

solid nova
#

ig they mass reported me

coarse thicket
#

appeal on the website although association bans are usually 7 days

edgy moth
#

this is not cool man i just got added to team this morning as i logged on

#

why am i banned for them cheating

fair sand
#

yea i know me to rexie

coarse thicket
#

complaining here won't get you unbanned, read what i said above

fair sand
#

i appealed is it able to get looked into please asap?

solid nova
#

bro im so confused i really was not even cheating, you guys can pc check me and everything I play on a laptop and I put way to many hours in this game plus this is my main account, there's no reason for me to cheat on this server

#

I even have vip

coarse thicket
solid nova
#

i really was not even cheating wtf?

muted mesa
gilded whale
#

can you check my appeal please? i talked to someone yesterday ab issues

tight lion
#

damn even i got banned and I only had a bow

coarse thicket
muted mesa
coarse thicket
muted mesa
tight lion
gilded whale
#

<@&874995535881326632> can you please check my appeal?

coarse thicket
gilded whale
#

Okay I’m sorry

zealous rain
#

how do i check appeal status?

winter idol
#

Ticket #b97e26 <@&874995535881326632> <@&274971100184576010> <@&393554009799000064> <@&274980199668645888> <@&619616123469430836>

zealous rain
#

damn bro they aint gonna like you

winter idol
#

I got flyhacked and i can't join the server

compact crystal
#

anyone know how to fix "connecting negotiating connection"

final flame
#

I was unfairly banned

winter idol
#

@compact crystal i have the same

final flame
#

im not cheating

winter idol
#

Problem

zealous rain
#

same

compact crystal
#

was connecting fine an hour ago

winter idol
#

Me2 its just stuck on negotiating connection

winter idol
#

ye but can u help me?

raven mist
#

not us

#

you can just join back

winter idol
#

i can't would u help me?

prime thunder
glass oliveBOT
#

Hey, @final flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven mist
#

Why cant you?

winter idol
#

its stuck on negotiating connection forever and after that it says authentication timed out

compact crystal
final flame
winter idol
#

@raven mist see im not the only one brother

raven mist
#

On what server

compact crystal
winter idol
#

Eu Main too

#

@raven mist My friend has the same problem too

raven mist
#

Will forward internally to our devs

final flame
#

El surfista 76561199869968424

winter idol
#

@compact crystal can u join other servers?

final flame
#

check mi profile pls

compact crystal
glass oliveBOT
#

Hey, @final flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winter idol
#

@raven mist

coarse thicket
#

!report

glass oliveBOT
#

Hey, @stray plinth

To submit a report on Rustoria:

If you are banned; please make an appeal.

stray plinth
#

1v7 he killed all of us through wall

coarse thicket
#

!report

glass oliveBOT
#

Hey, @gleaming cliff

To submit a report on Rustoria:

If you are banned; please make an appeal.

gleaming cliff
#

1v7 headshots all on the small oil

final flame
stray plinth
#

he shoot through wall

gleaming cliff
#

yes

stray plinth
#

im snake

brazen cosmos
#

I cant connect to main why?

winter idol
#

MAIN IS BUGGED

gleaming cliff
#

He once had another ban, and it was even on a private account.

#

1v7 all hit my head, oh my god

brazen cosmos
winter idol
toxic shard
#

We looking into the authentification/connections issues

toxic shard
brazen cosmos
#

How I can fix it problem?

toxic shard
#

I don't know we are looking into it

brazen cosmos
#

ok.......

toxic shard
#

In the meantime a vpn could possibly help

brazen cosmos
idle meadow
#

Hi, is there any way to find out which administrator took my ticket?

toxic shard
vague basalt
#

hey guys do u know why my loading stuck at "negotating connection" and then its giving me "authentication timed out ", any other server working fine and not giving me kick out i did file veryfing and reinstalling game

idle meadow
hexed imp
#

i need help it disconnects me from the server when I try to join and says for cheating

winter idol
#

@vague basalt everyone have the same fucking stupid issue

glass oliveBOT
#

Hey, @hexed imp

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glad onyx
#

Hello my friend, he bought me a 1-month VIP package, the bank charged the money but my VIP package did not arrive, and there was no response from support, so I created a ticket.

glad onyx
coarse thicket
glad onyx
queen lion
#

Hello

steel echo
#

why im i getting auth time out

#

i try everything nothing work

coarse thicket
steel echo
#

yes its is

compact frigate
ocean thistle
#

Our team is aware of the issue on EU/US Main. Sorry for the inconvenience

steel echo
#

my internet went out and now im getting raped my timeout

split river
#

how to report cheater?

coarse thicket
glass oliveBOT
#

Hey, @split river

To submit a report on Rustoria:

If you are banned; please make an appeal.

split river
#

ta

unique eagle
#

how do i check amount of time im banned

coarse thicket
rocky apex
#

how do I ask for support, if I have problems loggin into the server out of a sudden ?

unique eagle
rocky apex
#

yes

glad onyx
#

Hello, I had looted 250 HQ supply in EU main. Right now, due to a technical issue, I had jumped from the mini in the air and died inside the station. My loot is there, I cannot enter, and I will probably lose my loot because of the technical issue.

coarse thicket
rocky apex
#

out of a sudden, been like this for more than an hour, tried to log another servers and everything works just fine

coarse thicket
rocky apex
steel echo
#

holy you guys are slow on fixing the issue

queen lion
#

Why don't fixing server

lost turtle
#

just restart the server

#

nobody can cannot

#

connectöä

winter idol
#

in 12:00 am they said its gonna take few minutes its already 1:12 am 🤭

supple wharf
#

how long will it problably take till we can join the server again? its about the authentication timed out message.

steel echo
#

SHIT ADMIN IT CANT BE THAT HARD TO RESTART A SERVER U BITCHES

spiral vault
#

hi i have the same problem

raven mist
#

they'r working on it

spiral vault
#

are you working on it?

mint lagoon
#

进不去服务器啊

#

好难受啊

#

兄弟 什么情况

south sedge
#

hey is there an admin i can talk to?

mint lagoon
#

Is it that everyone can't access the server?

coarse thicket
coarse thicket
mint lagoon
#

alright

#

How long will it take? If it takes a long time, I will choose to sleep.

south sedge
coarse thicket
coarse thicket
#

its mostly for modded servers

south sedge
#

ohh okay

swift hinge
#

doesnt work yet ?

fickle forum
#

hello

#

i need help report a chetar

coarse thicket
glass oliveBOT
#

Hey, @fickle forum

To submit a report on Rustoria:

If you are banned; please make an appeal.

karmic plank
#

hello need help i can not join in server it put negotation connecion

#

autentification

#

autentication timed out

tight lion
#

can I get unbanned now since I joined a random group and 30 minutes later it turned someone in the group was "hacking" and I didnt even do anything with that group

#

already made an appeal and no one responded to it

#

legit a group of noobs like myself got banned for no reason

coarse thicket
glad onyx
#

When will the server be fixed, the one on EU main?

coarse thicket
strange stirrup
#

EU MAIN CRASHED?!?!??!

raven mist
#

Restarting

coarse thicket
strange stirrup
#

RUSTORIA FIX YOUR NEW WIFI

#

oh ok i calm dow

raven mist
#

Yes calm down men

strange stirrup
#

why u assume my gender sir?

raven mist
#

Eat a carrot

strange stirrup
#

Eat my stick with @true ridge

raven mist
ocean thistle
lament sedge
#

why didnt i get a notification about my ban appeal being denied nor an explanation

sage nest
orchid jasper
#

it says im high risk acc banned when i wasent and im trying to appeal and it says i have no ban but when i load in it says high acc risk what do i do

#

if anyone knows

raw pewter
#

steam id?

orchid jasper
#

Taydcn

raw pewter
#

can i have your steam 64 id or your profile link?

orchid jasper
#

ok bet

raw pewter
#

you won't be unbanned , good luck playing elsewhere.

orchid jasper
#

Bruh

thorn kindle
orchid jasper
#

There is 0 clips

#

Of me cheating I’m confused

raw pewter
#

We do not need to show you clips and give you explanation,
we will give you our verdict only, our server no longer welcome you to play,

orchid jasper
#

That’s just bullshit cause I wasent cheating so we’re banning legit players now ?

compact frigate
#

!report

glass oliveBOT
#

Hey, @compact frigate

To submit a report on Rustoria:

If you are banned; please make an appeal.

raw pewter
#

yeah yeah , good luck mate.
just because you said you wasn't cheating , doesn't mean you didn't
now off you go.

orchid jasper
#

wtf 😂😂😂

#

pc check me

raw pewter
#

we don't do PC check and we have told you your fate.

#

you know what you have done mate, stop acting innocent , any admin with decent experience will give the same verdict

thorn kindle
#

Could you please look at mine Jack?

raw pewter
#

i am not the one who banned you so i can not process your ticket

#

for the time being may be go to the parade?
also if you got any past rust history or anything that might catch admin attention , you can put them all in your appeal

thorn kindle
#

Haha, And I dont have any prevous bans or rust history, But ill add stuff i guess, Im just a new guy

spring kraken
#

How can I find out how long I'm banned for?

#

i comeback

sage nest
sage nest
glass oliveBOT
#

Hey, @spring kraken

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raw pewter
thorn kindle
#

Sorry again to tagg @raw pewter Can i ask the admins timezone so i can tell my boys a better timeframe?

pearl panther
#

how am i banned for cheating on a new account lol

raw pewter
#

!report

glass oliveBOT
#

Hey, @hollow thicket

To submit a report on Rustoria:

If you are banned; please make an appeal.

glass oliveBOT
#

Hey, @pearl panther

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gilded whale
#

i hate to ask but can an admin please check my and my teams appeal?

#

if not we will just wait. thank you guys for all that you do for real feel like you guys lowkey dont get enough credit. just had some unfortunate experiences but im sure you guys will resolve it

primal dust
#

there is a invisible auto turret probably below the map on rustoria us main, my user is rusty loot in traditional Chinese

glass oliveBOT
#

Hey, @primal dust

To submit a report on Rustoria:

If you are banned; please make an appeal.

raw pewter
gilded whale
#

Okay thank you @raw pewter . I appreciate you. Hopefully it will be resolved by the next week or two. We don’t get to play often like two days max bc of work and we were disappointed w what happened during this wipe but we understand

primal dust
fair sand
#

thanks jack good man

primal dust
#

you literally can’t see the auto turret

tight lion
raw pewter
#

it is a 7 days ban so it will expired by that time

#

but yeah the admin will let you know approve or deny within days

gilded whale
#

@raw pewter okay cool didn’t know these guys until like 6-8 hours ago when the cheating neighbor added us to team ui so my teammates wouldn’t die every time we left base. Sounds like it will get resolved so thank you. It’s pretty hard tho being able to tell a cheater from a really good player. We have encountered many players that are gods at rust that seem like they are cheating but not. Just guess this wasn’t the case this time

#

@raw pewter thank you for your help regardless. You’re one of the nicest mods I met

raw pewter
#

yeah, don't team with people you do not know much, our server will team ban if we catch someone teaming

gilded whale
#

Appreciate you fr

raw pewter
#

just report them to us if you think they are sus

#

all good

gilded whale
#

Yeah we learned the hard way unfortunately

#

Thanks so much tho you’re a g

raw pewter
#

people call me false banner , glad that you enjoy that.

gilded whale
#

Yes sir

#

One question tho

raw pewter
#

shoot

gilded whale
#

Will I get perma banned for this? Like I’ve never had this happen to me before idk what will happen. Never had any problems in the past with any servers on Rustoria or otherwise. But this is my and teams favorite server and we don’t want to lose the ability to play on it

#

Never experienced this before but learned my lesson

#

Also cool pic false banner @raw pewter

#

Respect ThumbsUporia

#

Sorry for ranting I’ll let you be. Thank you so much for getting back to me

steep sphinx
#

jack

#

why cant make ticket

steep sphinx
raw pewter
#

3 strikes => out i guess it is fair call right?

muted mesa
gilded whale
#

this was the first and only time. it was an unfortunate accident that will never happen again. thought he could have been cheating but also wasn't sure bc we have encountered people just as cracked that weren't cheating. thats good to know that its not one and done deal for accidental teaming w a cheater

#

thank you @raw pewter for answering my questions fully. never had an admin be this responsive and caring so it means a lot. 3 strikes is a fair call but i wont be teaming w any uknowns anymore after this. fr learned my lesson. thanks for the help and support. new fav admin fr

raw pewter
raw pewter
glass oliveBOT
#

Hey, @primal dust

To submit a report on Rustoria:

If you are banned; please make an appeal.

surreal kelp
#

hi i need to talk to admin !!!!!!!!!!!!!!!!!!

primal dust
#

invisible turret not invisible, don’t matter. My wipes cooked anyway

solar pumice
#

Ive been banned for my second time for assiation and its perm my friend got banned for the second time and its only 7 days HOW!?

glass oliveBOT
#

Hey, @solar pumice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

solar pumice
#

fuck you mean appeal

#

that wasnt my qustion my qustion is how does he have 3 bans and only gets hit with 7 day ones we are both banned for asssitaon

#

ive played that server for 3 yearrs longer then him

#

@sage nest

sage nest
solar pumice
#

how

#

I got banned while playing with him are we deadass

sage nest
solar pumice
#

he kept playing with this guy that was cheating and i get perm banned i didnt even know he was cheating

solar pumice
#

he wasnt cheating some other guy was

#

cheating asshole

peak roost
#

who do i talk to abt a ban bruh

sage nest
glass oliveBOT
#

Hey, @peak roost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak roost
#

thank you

#

bruh people talked about the burnt peanut in chat so i checked his stream and he was literally running past my base

#

so i said hi and then got banned ....

#

WAIT THE RESPONSE TIME IS 1-3 DAYS WTF

austere quest
#

Up to 1-3 days. We try to get to them as soon as possible, but we prioritize active reports

stray plinth
#

WE ARE GETTING RAIDED BY THOSE HACKERS NOW

sick tapir
#

i just got banned for no reason

stray plinth
#

THANK YOU RUSTORIA FOR BANNING THEM WE TRIED RPORTING FOR SEVERAL HOURS

sick tapir
#

i was runinng throough a field is rustoria small and got bannned instantly

glass oliveBOT
#

Hey, @sick tapir

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sick tapir
#

i tired using the website its not working You are banned from this server for 23 hours (TAke a breaK)

#

thats what it says. bro i have 13.2 k hours in rust annd have never been banned once

#

ive been playing yalls servers for over 5 years

hollow cosmos
#

do you get an error?

sick tapir
#

yes it says you have no bans

#

like i saw a zerg and was going to go grub a kit then goot bannned as soon as i rann that way

#

like what did i do wrong im so cconnfused

primal dust
#

!report

glass oliveBOT
#

Hey, @primal dust

To submit a report on Rustoria:

If you are banned; please make an appeal.

sick tapir
#

like whats going on, what did i do wrong i wannted to play some late nnight rust and this happens

#

bro out of the 13 years ive played rust i have never been bannned

#

so i just looked through the rule, i didnt break any of them so wth

#

dont tell me that, the zerg i saw was some nobody streamer and i got banned for "stream sniping"

viscid hatch
#

The appeal has been submitted, but no one has processed it yet

sick tapir
#

alright

sage nest
sick tapir
#

can i know why i got banned at least

sage nest
sick tapir
#

it dosnt say why it says this You are banned from this server for 23 hours (TAke a breaK)

hollow cosmos
peak roost
#

How long does a ban appeal take to take affect?\

#

If it got approved?

#

gotta remember how to find it one sec

#

76561198367376156

#

thank you twinnem

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sudden cedar
#

bruh i was just running and all the sudden i got banned and said take break is this some type of admin abuse idek what i did didnt talk in chat or voice and im not cheating what is this and i just killed mp5

#

help pls

#

just trying to have fun on friday night and I get banned for nothing

sage sail
#

same thing for me i went to counter heli killed a person then got banned for 24 hours just trying to have fun on friday night

sudden cedar
#

rouge admin or sum

rugged pivot
#

we did nothing

#

but play

sudden cedar
#

shi weird and they arent even helping

sage sail
#

just let some random zerg come and do helli with no counters because everyone gets banned?

sudden cedar
#

bro ong I was running to heli and killed mp5 wit eoka and got kicked like 30 sec later

rugged pivot
junior venture
#

After restarting the server, I can't log in to your server, and I get the error play elsewhere. Steam ID: 76561198177985287

glass oliveBOT
#

Hey, @rugged pivot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frigid pawn
#

!appeal

glass oliveBOT
#

Hey, @frigid pawn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sage sail
rugged pivot
#

^^^

#

we were just trying to counter heli

frigid pawn
#

retarded admins

rugged pivot
#

at a zerg

austere quest
glass oliveBOT
austere quest
sage sail
#

76561199169482335

rugged pivot
junior venture
#

@austere quest After restarting the server, I can't log in to your server, and I get the error play elsewhere. Steam ID: 76561198177985287

sage sail
#

if we really have to we can avoid there area but i just wanna play

sudden cedar
#

its a streamer on there thats why they are banning people bc hes ass

rugged pivot
#

we just wanna play

austere quest
#

Yeah, you can play. Just not on the server you were banned from. You know why you were banned.

sage sail
#

i dont wanna get another start when i have one on this server

rugged pivot
#

cuz a zerg took it

austere quest
#

Sure, if that's how you want to look at it

rugged pivot
#

fr

sage sail
#

public server btw banning people for playing the game

blissful herald
rugged pivot
#

my team8 killed somebody at heli near a base and we both just get insta banned

junior venture
#

please help me. After restarting the server, I can't log in to your server, and I get the error play elsewhere. Steam ID: 76561198177985287

rugged pivot
#

i dont see how thats fair to other players.

austere quest
sage sail
austere quest
junior venture
outer flicker
#

brom

#

pops gonna die

#

i aint playin ts again

austere quest
rugged pivot
# austere quest It's a 24 hour ban, so once it expires you're more than welcome to play again!

Hey, I get that it’s a 24-hour ban, but I’m asking if you could take one more look at it. We already talked it through, and from our side we were just countering heli and playing normally—nothing intentional to break rules. but it feels a bit unfair given the situation (especially with the streamer involvement). I’d really appreciate a reconsideration if possible. Thanks for hearing me out.

bold moth
#

Can i join the room for toke plz

austere quest
bold moth
#

My friend get a high risk

#

He is no havk

austere quest
#

Did your friend appeal?

bold moth
austere quest
# bold moth Yas

Was it denied or is it still pending? If it's still pending make sure your friend includes as much information as possible!

bold moth
#

So why he is steal get a high risk

azure yew
#

i need help any support

#

@austere quest

still moon
#

Why can't my appeal be reviewed for 3 days already?

sage nest
still moon
#

You do realize that in this time any house will rot, right?

austere quest
pseudo timber
#

Good day, my friend was banned from Global Vibe for playing with a cheater. It's been more than two weeks since he was unbanned, why is that?

spark nimbus
#

I made a ban appeal that was approved last week, but i was still banned in server. My teammate who got the temp ban was unbanned and told by admins to tell teammates to make a appeal to get unbanned, but im unable to make a new appeal as the one i had was approved already. Just need some help fixing

austere quest
austere quest
pseudo timber
#

Yes, my friend filed an appeal. He was told that the ban would take place in 13 days.

#

I know he doesn't use cheats and plays fair.

bold moth
austere quest
pseudo timber
#

There was a situation when we lived at the Sulfur Quarry and sent him to negotiate peace with the Chinese clan, they added him to the team for negotiations and 10 minutes later they all banned 🙁

#

My friend didn't even play with them, he was just banned for nothing.

pseudo timber
#

Could you please unban him?Since the ban was not justified and more than two weeks have passed!

spark nimbus
austere quest
# spark nimbus thank you

No problem, apologies for the error and thanks for letting us know. It should have unbanned you when it was approved, but it didn't for some reason

azure yew
#

hey hyoid

austere quest
#

hi

azure yew
#

i have problem can uhelp me

thorn kindle
#

Can you look at my highrisk account ban too? Sad Appeal #8a2948 its been 18 hours

austere quest
austere quest
thorn kindle
#

Can i atleast know his timezone maybe?

azure yew
#

i just downloaded rust i login server only played 2 mins and even new computer u can come check of course nothing at pc only valorant and rust but kicked me cheating i tried verify game restart but still i cant login

#

i dont know whats problem im even new player in rust