#support

1 messages · Page 915 of 1

north crest
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I linked the person that did

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lol

rancid lotus
#

is BR LONG off? I can't connect to it.

errant spear
#

hello i need help plz

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any supporter online ?

last scroll
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Hello, I was banned without explanation.

coarse thicket
coarse thicket
glass oliveBOT
#

Hey, @last scroll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

errant spear
coarse thicket
errant spear
#

Yes i think idk

coarse thicket
errant spear
#

Alr lemme try

coarse thicket
errant spear
#

Its say high risk account what is this?

coarse thicket
fathom stratus
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hello, i just got banned for cheating, ive made a ticket. could please someone check it out.. thank you

fathom stratus
sage nest
sage nest
# fathom stratus

Miss me with that gen two 50% shit, get a chicken pie and plant more seeds

fathom stratus
#

i got cloned it and then i got banned for cheating

sage nest
fathom stratus
#

i have chiken pie, i wanna make red/white god clone soon

sage nest
sharp wagon
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Where can I report a cheater?

uneven plaza
#

Hello, Rust admins. I’d like to make a request. My brother bought Rust on my advice so he could play with me. His Steam ID is 76561199818244963. but on this server, he was banned for a suspicious account. We can’t figure out the reason for the ban. He has a Level 10 Faceit account and has spent many hours playing CS:GO, PUBG, Battlefield, and other similar shooter games. He submitted an appeal on your website but received no response; it was rejected, and there’s no way to submit another appeal. How can we resolve this issue? We’re willing to undergo any verification process or take responsibility ourselves. We don’t use cheats or anything like that, so we don’t understand the reason for the ban on your Rustoria EU Long server. Thank you for your understanding. I look forward to your response. We’d like to join your server; we love Rustoria.

glass oliveBOT
#

Hey, @uneven plaza

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coarse thicket
glass oliveBOT
#

Hey, @sharp wagon

To submit a report on Rustoria:

If you are banned; please make an appeal.

white lake
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Been banned for over 30 min but I cannot appel on website, it is saying there is no ban found

sharp wagon
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I reported them like 30 times but there is nothing and is obvius they are cheating on eu medium close to outpost

sage nest
sharp wagon
#

3 private profiles generic names

coarse thicket
white lake
#

Can I dm u the screenshot?

coarse thicket
white lake
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Yes i cannot submit

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It says no ban found

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I dmed u the screenshot of the appela website

unique rivet
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<@&874995535881326632> hello, friends, just wanted to ask if it is ok to use apps just like "RustForge Sign Painter" that helps making beautiful drawings in the game. Can I use this soft on rustoria or I'll be banned from the server?

raw pewter
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What is it..? Like auto control mouse for drawing?

sage nest
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Yeah its like rustangelo but free by the looks of it

tight pewter
#

Hello Admin,

I have 280 hours of playtime in this game. When I tried to join the .co EU East Medium server today, I received a message saying "High Risk Account". Could you please tell me what causes this issue?

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What should I do to keep playing the game?

candid walrus
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!report

glass oliveBOT
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Hey, @candid walrus

To submit a report on Rustoria:

If you are banned; please make an appeal.

tight pewter
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Okay, thank you. I'll try.

tough patio
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<@&874995535881326632> cheaton on rustoria US mondays 76561199613476034

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cheater* pls dont let him dcded

glass oliveBOT
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Hey, @tough patio

To submit a report on Rustoria:

If you are banned; please make an appeal.

tough patio
#

bro took so long

latent jackal
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i already F7ed this guy

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team of like 6-8 people and one is cheating <@&874995535881326632>

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can we please take a look at these guys

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on rustoria US mondays

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actual just cheaters

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<@&874995535881326632> running around 8 man cheating

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like cmon

sinful jay
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I got banned for high risk account, I made a ticket.

hollow cosmos
sinful jay
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I don’t understand it is my main and only rust account, how did I get banned for high risk

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I’ve got over 2000 hours

hollow cosmos
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Have you appealed?

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If so, you need to wait for a response. This can take 1-3 business days.

sinful jay
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I have, what about my base mate D:

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I was having such a good wipe, I didn't do anything. my case should be pretty easy

latent jackal
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bro is ts that hard u can just see this dude running around cheating

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actually insane

latent jackal
#

dude got the account yesterday april 20th and can just run around untouched

sinful jay
hollow cosmos
hollow cosmos
sinful jay
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what causes these bans ?

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Im so confused how this happened

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I just woke up today and couldnt join back, got banned overnight

hollow cosmos
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I do not know details of bans as I'm not an admin, I'm sure you can ask that in your appeal and perhaps they will let you know.

sinful jay
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can I pay to have my appeal expedited

hollow cosmos
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No.

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There is no way to get your appeal looked at any faster.

sinful jay
#

so all my progress will be lost.

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wasted vip as well...

sage nest
candid walrus
#

!REPORT

glass oliveBOT
#

Hey, @candid walrus

To submit a report on Rustoria:

If you are banned; please make an appeal.

loud flax
#

can a admin check out my payment support ticket eu-7567 please

raw pewter
flat sparrow
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can a admin check ticket #078aaa , i was messaging marzy but he wont answer after i sent proof.

raven orchid
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@cunning tulip u guys are actually retarded? denied my appeal with no comment no nothing. fuck u and ur shitty server

flat sparrow
raven orchid
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just makes no sense

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how is my account high risk?

dusky zinc
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@balmy cypress Support was banned just like that, I played calmly yesterday on the server, today I come in and I see that I was killed for Cheating

glass oliveBOT
#

Hey, @dusky zinc

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

radiant yoke
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Sagen Sie mir, warum habe ich ein Ticket eingereicht und seit zwei Tagen keine Antwort erhalten?

safe relic
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is there no deep sea on rustoria eu mondays

radiant yoke
#

Tell me, why did I submit a ticket and not receive a response for two days?

violet ruin
safe relic
mortal shore
toxic rover
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i cant create ticket

ocean valley
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I'm trying to explain the situation to you and find a solution.
You're insulting my brother. I say he's too young, and you call him stupid.

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Instead of trying to understand the situation and help, you're insulting me.

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He's just trying to learn the game, starting to look for friends to play with.

sage nest
ocean valley
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The only mistake she made while trying to do this was trusting a stranger and giving them her account password.

sage nest
neat pumice
# ocean valley I'm trying to explain the situation to you and find a solution. You're insulting...

There isn't a solution - you have a gameban on Rust, I understand what you're saying - and yes, sharing your account with random people you meet online, is stupid. I'm sorry if the bluntness of that comment offends you, but that's just a reality, and highlights that your 12 year old brother perhaps shouldn't be using the internet unsupervised, especially in ways that have the potential to affect you directly.

The reality is this: No matter what the reason is, you have a gamebanned account for Rust, and won't be able to play here until that gameban reaches a certain age - if that's your brother's fault, it's your brother's fault, it doesn't change the outcome, which is that you will remain banned until such a time that your situation is acceptable as per our rules, which you're free to read here: https://rustoria.co/rules/vanilla.

ocean valley
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By adopting this attitude, you are enabling malicious people to achieve their goals.

neat pumice
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Continuing to argue the point on a closed case, is a waste of your time I'm afraid, read our rules, and feel free to return when you are eligible to play, and we'll have a chat about your ban. ThumbsUporia

ocean valley
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If you, as administrators, are here to find solutions, help, and improve conditions, you can know that I have absolutely no third-party or third-party software on my computer that is used for cheating.

neat pumice
ocean valley
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what a pity

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://

neat pumice
# ocean valley what a pity

And just for your information, by playing at all, you're running the risk of the account that isn't gamebanned, being gamebanned by the developer of the game by evading their ban - Facepunch has a very similar policy to us in terms of one-time forgiveness

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I'd recommend staying away from Rust entirely if you don't want to end up in a spiral of bans that ends up with you being permanently banned on every server of repute

ocean valley
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Instead of trying to understand me and find a solution, you chose to make things more difficult. I hope you experience a similar situation someday.

sage nest
violet ruin
violet ruin
tacit prism
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hi I can't access the server, it says "cheat," what's the connection? 76561198798550409 my steam ıd

sturdy terrace
sage nest
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That was fast sanic

tacit prism
quasi spruce
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Hi, check please 84bcc2

sage nest
viral quartz
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@sturdy terrace 76561199845881541 hi I can't access the server, it says "cheating" but i not cheater i have 980h

sharp cove
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Hi Support Team,
I’m writing to kindly follow up on my Rust ban appeal.
I would really appreciate any update regarding its current status.
Thank you for your time.

restive depot
toxic shard
restive depot
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idk what that means but i put in an appeal

cursive urchin
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<@&274971100184576010> Is there a way I could talk to one of yall ? in a call?

spark nimbus
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My appeal was approved, Ticket was closed but still banned from server, any idea why

toxic shard
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My guess is that the wrtong button was pushed

spark nimbus
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my teammate has same issue

toxic shard
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!ticket

glass oliveBOT
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Hey, @livid kite

To submit a report on Rustoria:

If you are banned; please make an appeal.

spark nimbus
toxic shard
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already sent it to someone

spark nimbus
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thank you

cursive urchin
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@toxic shard Could I talk to you please?

toxic shard
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if it's not related to an appeal or a report you can contact me

cursive urchin
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any admin that does?

toxic shard
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not sure any is around now

cursive urchin
#

hmmmm

soft quiver
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Appeal!

normal fern
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I can play on all servers except yours

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I don't understand what they're accusing me of.

glass oliveBOT
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Hey, @normal fern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick hull
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?appeal

glass oliveBOT
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Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

onyx cipher
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@lament wing

radiant yoke
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Where is the administrator? Why have you been ignoring me for 2 days?

red locust
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I'm waiting for an answer too.

frail robin
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why dont u fix ur dog shit servers? Been laggy for weeks now

sharp cove
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Hi Support Team,
I’m writing to kindly follow up on my Rust ban appeal.
I would really appreciate any update regarding its current status.
Thank you for your time.

midnight rampart
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Hello, I can’t join Rustoria Auth server.

It says "High Risk Account".

  • Steam name: (Anne)
  • No VPN
  • Normal player

Please check. Thank you.

glass oliveBOT
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Hey, @midnight rampart

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

midnight rampart
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Thank you so much

winged pelican
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I got banned for joining a randoms team that i didnt know was cheating. I got all my stuff without him can i keep playing.

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we were just in ui together

coarse thicket
winged pelican
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but why if i didnt know and we were just in Ui

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also its weekly so i lose all my stuff?

coarse thicket
winged pelican
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okay thank you

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how long do appeals take to be looked at

coarse thicket
winged pelican
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🙁

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really wanted to snowball today

eager hedge
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yo admins on US mondays can u guys plz get me and my teamate our scrappy and kits back. Server crashed on our way to oil rig with our biggest kits this is actually fucking ridiculous. W reconected being dead to fall damage and now all our stuff is gone

restive depot
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lol

still moon
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I'm trying to log into the server, but it says it's a high-risk account, please help me solve this problem. I'm clearing my cheats, I can check.

glass oliveBOT
#

Hey, @still moon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

drowsy blaze
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Hello, I have filed an appeal on your website and have been waiting for a response from you for 6 hours. I was mistakenly banned on your server, I ask for a solution to this problem

coarse thicket
drowsy blaze
coarse thicket
sterile marlin
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I get an error when connecting to the Come to Discord Rustoria - Stormz. What should I do?

normal orbit
sterile marlin
#

hm ok

keen prism
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EU Main
IP: connect main.rustoria.uk Do studies remain on this server or are they reset?

left pilot
#

There's a really obvious ESP'er on medium can you please actually investigate him instead of just closing the ticket

coarse thicket
naive lark
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Someone has insided us on rustoria mondays, anything we can actually do about it

coarse thicket
granite cloud
#

Ticket #c6e7b1 cheating now ?

keen prism
coarse thicket
glass oliveBOT
#

Hey, @keen prism

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

coarse thicket
#

report him on the website

glass oliveBOT
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Hey, @fossil lark

To submit a report on Rustoria:

If you are banned; please make an appeal.

gray rune
#

Appeal #d88e22 pls

coarse thicket
#

!report

glass oliveBOT
#

Hey, @hollow crest

To submit a report on Rustoria:

If you are banned; please make an appeal.

valid island
#

how do I cancel my VIP service

toxic shard
glass oliveBOT
valid island
#

Ive been off rust for quite some time any refunds on this due to my card being issued the payment over several months?

glass oliveBOT
violet ruin
valid island
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didn't really answer my question

violet ruin
#

Im also showing you how to cancel the payment.

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! it might take some time for an answer in #payment-support as only a certain staff can help you out with that since it contains sensitive info.

granite cloud
#

Ticket #beb554 Ticket #c6e7b1 cheating cheaterteam

normal orbit
meager nebula
#

Ticket #40f49c can u guys check this fast

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could u check this pls

winged pelican
#

where do i see my ticket

coarse thicket
winged pelican
#

yes

coarse thicket
winged pelican
#

do u do appeals mine would take 20 seconds

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I really wanna play

coarse thicket
winged pelican
#

🙁

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plz text ur boys I need to snowball im having withdrawls

broken chasm
#

Disconnect Reason: Cheating
Threaded texture creation has been disabled!
Disconnected (Cheating) - returning to main menu

i have 16000+ hour, no cheating, steamid 76561197971765516

glass oliveBOT
#

Hey, @broken chasm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

granite cloud
#

Ticket #beb554 Ticket #c6e7b1 cheating cheaterteam They are teaming up with cheaters

hazy moss
#

How long does it take for a support mod to review my appeal?

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I think my roommate activated a vpn which triggered a cheating message

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Out of all the years I played Rust. I never ever used cheats and no other games. My steam account is 20 years old with no VAC ban records.

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If anything I’m the one reporting the cheaters to ensure a fun and fair server

hazy moss
#

Ok. I’m hoping it will be reviewed by Thursday so I can start the new wipe.

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If someone reviews my location in game, you can see I’m not cheating. All I have is a work bench 1 with 1 revolver. I’m definitely not cheating.

granite cloud
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@hazy mossThey are teaming up with cheaters

hazy moss
#

Who are teaming up with cheaters?

granite cloud
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GRG

hazy moss
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Is that a clan?

granite cloud
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They are teaming up with cheaters@coarse thicket

granite cloud
#

They are teaming up with cheaters Ticket #beb554 CHEATING NOW

normal orbit
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There are alot of tickets and admins are doing the best they can.

granite cloud
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They are cheating, bullets can penetrate walls‘

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But this is the best opportunity to observe them

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two cheater

coarse thicket
#

@granite cloud what's the point to explain everything here when you already made a report?

granite cloud
#

Can you take a look? The trajectories of various firearms are all in a straight line, and they are all new accounts with X new game IDs****

coarse thicket
#

be patient, don't spam the channel

granite cloud
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I explained these things because I didn't get the final reply. They went offline, and you can't observe them. And so on, some colloquial language

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OK

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I will stop spam emails, but please handle them quickly and observe these cheaters

shy willow
#

hello

civic cedar
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Whats the reasoning behind a denid Unlink Request? I dont have access anymore and want to link a new one, why deny it.. ?

granite cloud
#

Ticket #beb554Teaming up with cheaters does not mean that the whistleblower is a cheater. Please take another look

sweet wolf
#

SEA Medium at radtown only big boxes spawn and no military crates, except the green card loot room

storm jetty
#

Yo so I am banned for cheating but have never had any cheats ever on my pc I log on to a ban and have no idea why

glass oliveBOT
#

Hey, @storm jetty

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

storm jetty
#

There’s no way bro

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I have a base full of loot and I can’t play

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This is actually insane

pastel perch
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!appeal Hey everytime i load in it kicks me and says cheating but i have never cheated before i dont understand

glass oliveBOT
#

Hey, @pastel perch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pastel perch
#

3 dayssssss whattttt

granite cloud
#

Hi, unfortunately, the player went offline during my investigation, so I couldn’t gather additional details, I've forwarded the account to EAC for a thorough review. . If they come online again, please submit a new ticket, and we’ll take a closer look. Thanks for reporting this!

coarse thicket
#

how is that related to rustoria and specifically support channel? head to #general

kind mauve
#

Hello guys.
For some reason when I try to connect on Rusotira EU Small.
It says disconnected "cheating"
I don't understand why. I did not cheat at all.

glass oliveBOT
#

Hey, @kind mauve

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

kind mauve
#

!appeal

glass oliveBOT
#

Hey, @kind mauve

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough dragon
#

Can any administrator dm me, @raven mist said I could appeal my ''High Risk Account'' ban that was denied for some reason after a few weeks of waiting and its been a month now so im looking to appeal that because it cant be appealed on the support website.

coarse thicket
#

i was not informed until now, yes it is

#

whats the issue again?

toxic shard
#

I'm affraid you won't be abel to contact the staff for the event here, the streamers knows how to contact them

stark lintel
#

can i get unbanned for team association

coarse thicket
glass oliveBOT
#

Hey, @stark lintel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pastel perch
#

!appeal i cant apeal my ban in the website it says no bans

glass oliveBOT
#

Hey, @pastel perch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

storm jetty
#

The way the appeal process runs is cheeks

#

Yall need to figure your stuff out

coarse thicket
ocean thistle
storm jetty
wanton notch
#

can i get unbanned for team association??

coarse thicket
glass oliveBOT
#

Hey, @wanton notch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic shard
wanton notch
#

okk couse I met this guy on the Italian Rust discord. I didn't know he was a cheater.

worldly siren
#

yo, hello bro's, without a reason, without checking, while I was away on business, I came back and went to the bathhouse

#

eu long

loud flax
#

why is my vip not working when i have 22 days left

coarse thicket
worldly siren
#

yes, I've been banned again, this is the 15th time you've blocked me, please consider an appeal, we may be raided right now

opal root
#

I got banned for high risk account and my ban has been denied withoyt any explanation?

#

CVan i know What high risk account ban even is?

#

At least if u guys deny it can u explain on why?

coarse thicket
opal root
#

I bought vip to play not get banned for some dumbass reason that has 0 Explanation

muted mesa
#

i bought vip for us main and im trying to go into the server to view the map and it wont let me

#

it worked now nbm

hazy moss
#

I’m hoping my appeal gets reviewed by Thursday because I have never ever been suspected of cheating and I would like to participate on wipe day. Out of all the years playing rust, I only
come on Rustoria cause mods actually do their jobs banning cheaters but I am shocked my attempt to log in says cheating!

worldly siren
tough dragon
muted mesa
#

i need help

opal root
#

I already made a ticket and it got denied but with 0 reasons to why

muted mesa
#

i need help

opal root
#

i wanna know why it got denied

#

What does that mean am i perma banned or not

sage nest
sage nest
coarse thicket
opal root
#

Thats my Question

coarse thicket
muted mesa
muted mesa
#

i found it

coarse thicket
#

if you can't appeal again that means it is permanent

muted mesa
coarse thicket
muted mesa
coarse thicket
prime thunder
coarse thicket
#

@muted mesa try to connect, it should be working now

burnt oyster
#

How can i apply to get the eu long replay?

hazy moss
#

I can finally connect! Any reason why I was flagged for cheating? I would like to know because I’m not sure to take that as a compliment since I’m not really good against cheaters and I die constantly. Just curious.

modest sentinel
#

We were playing chill, 12+ deep on Missile Silo, and we all got banned because of our teammate "Cloudy," who received a 3-day EAC suspension. This happened because the streamer "VincentSMG" was playing and accused him of hacking/ESP, which was completely wrong — he is actually getting unbanned on April 23rd (tomorrow).
I would like to know if you could unban me as well, since I also felt this was a case of streamer abuse, as he got his team to report us and likely encouraged his chat to do the same indirectly. This ruined our wipe, and some of us work or have other things going on — we came together to play seriously as a team this full wipe, only for this to happen. On top of that, he accused my friend of "lag switching," which is completely absurd.
If you could help us out, that would mean a lot. Thank you very much.
I understand this may not be your fault as administrators, but you still shouldn't allow things like streamer abuse through mass reporting and all of that.

glass oliveBOT
#

Hey, @modest sentinel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sage nest
hazy moss
#

Whoever reinstated my access back on the server, you made the right move! My steam account is 20 years old and I have never cheated once. So thank you all the moderators for making the right move and your hard work for banning the real legit cheaters!!!

#

You all made my day!! Rustoria for ever!!

#

Now it says I have 280,000 gems. What kind of goodies can I get with them?

hazy moss
#

Oh I dont play on that. I like vanilla rust. But thank you for answering me back! Looking forward to a nice Thursday wipe, free of cheaters! Keep up the awesome work my friends!!

muted mesa
#

can u send me it

coarse thicket
muted mesa
coarse thicket
brittle fjord
#

hey my game is showing up as EAC for every server i try to join and i dont know why, there is no active ban on my account so i dont know whats worng, some internal issue it looks like any admin know how to fix?

coarse thicket
brittle fjord
#

what is EAC, is that face punch related?

#

if i was EAC banned wouldnt it say banned on my steam acount?

coarse thicket
brittle fjord
#

okay its been fixed, scared me for a second lol

prisma scroll
#

i was banned for no reason some guy hacked my account while i was offline and i would like to be unbanned my account is gooner i had to make a new one cause i lost acces to the one that got baned

glass oliveBOT
#

Hey, @prisma scroll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spring kraken
#

Hello, I got banned for playing with a cheater, but my teammate does not use cheats — he is not deceiving the server. Please give him a check. He spends a lot of time on tournaments and aim training on combat servers. He rarely plays on Classic, but he is very skilled.

I ask you to check him — he is clean. I give you a 200% guarantee. Just check him and you will see that he is legit. I have 11,200 hours in the game — I wouldn’t play with a cheater. can you go to discord whith me and my friend we show you all information

glass oliveBOT
#

Hey, @spring kraken

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spring kraken
#

bro i do appeal I don't want to get raided for no reason; I spent a huge amount of time preparing, only for an admin to ban me for absolutely nothing. Please review my ticket. My friend Unluck doesn't use cheats—check for yourselves and see.

coarse thicket
spring kraken
#

I don't have that kind of time! You banned me instantly for absolutely no reason, yet you expect me to wait three days just to get reviewed? Are you serious? My base will decay by then! Just check my case—I really need to get back on the server. I have never cheated, nor have I ever played with anyone I didn't personally trust. I spent four whole days preparing just to defend my base; does the fact that you’ve completely wasted my time mean nothing to you? Please, help me out.

#

I was streaming on Twitch at that very moment—I'm a streamer—and you ruined everything for me. I demand assistance.

#

Hey, Admins! Help me out—I'm creating content here, but you guys keep wiping my progress. Please verify me urgently! I need to get back to making content, and I need to be a verified player. I’m begging you, help me out—verify me and all my teammates. You won't find anything, because we're all clean.

#

Dear Administration,

I am writing to urgently request a review of my ban. I was banned instantly without any clear reason, and now my appeal is stuck in a pending state while time is critical for me.

I have spent several days building and preparing my base, and by the time my appeal is reviewed, it will most likely decay. This completely erases all the effort and time I invested into the game. Please understand — this is not just about waiting, this is about losing everything I worked for.

I have never used cheats, nor have I ever played with cheaters. I only play with people I personally trust. At the moment I was banned, I was actively streaming — I am a content creator, and everything happened live. This means my gameplay is fully transparent and can be verified at any time.

I genuinely do not understand the reason for my ban, and I kindly ask you to review my case as soon as possible. If needed, please check both me and my teammates. You will not find anything because we are all clean players.

I create content, I invest my time and effort, and I truly want to continue playing on your server. However, this situation is completely ruining my progress and work.

Please, I ask for your help. Do not ignore my case — I respectfully request a priority review.

Sincerely.

#

I would like to respectfully ask you to review my ban as soon as possible. I understand that you may have many appeals to handle, but in my case, time is extremely important.

I was banned suddenly, without any warning or clear explanation. I have always followed the rules, never used any third-party software, and never played with players who violate server policies.

Over the past few days, I have invested a significant amount of time into building my base and progressing in the game. There is now a serious risk that all of this progress will be lost before my appeal is even reviewed.

I would also like to mention that I was streaming at the time of the ban. My entire gameplay is recorded and can be reviewed. Furthermore, we are ready right now to join your Discord and provide demo recordings, as well as пройти any checks you require.

We are fully open and confident in our legitimacy. You will not find any violations because we play clean.

I value your server and community, and I put a lot of time into both playing and creating content. I truly want to continue playing here.

Please consider reviewing my case as a priority. I would greatly appreciate a fast and fair decision.

Thank you for your time and attention

#

I play a lot of Rust and am actively building an audience on Twitch—especially on your server. I really need to be able to play there, as I’ve already invested a significant amount of time into it. Please, could you help me out?

coarse thicket
#

writing all of this won't speed up the process, wait for the banning admin to reply to your appeal @spring kraken

crystal wraith
#

Last month i got banned on rustoria, it was a false ban btw, and it said i would get unbanned on april 22 2026 12:30 PM PST, but i am not unbanned. Can someone help?

spring kraken
#

It’s taking up three days of my life—what are you even talking about? Just come over to Discord; we’ll provide all the proof. I need to keep streaming so people can see my story. I’m begging you—please help me.

coarse thicket
spring kraken
#

You seriously don't value life. I'm asking for so little—just hop into Discord and verify the three of us. We're ready right now, as we are absolutely confident in our integrity. But to just waste my time like this—for absolutely no reason—that’s just not right.

#

Please understand that we need content where the three of us fight against clans—people actually watch that. I reall

#

You have a channel waiting for support, let's go there and you'll check everything, what's stopping you?

#

There might be some days when I'm unavailable because of work, but I speak English better than anyone else—so please, let's hop on Discord so you can check us out.

#

Especially since there aren't many people here right now—it's the middle of the night. Please, help me out; I really need to get unbanned

#

@coarse thicket

bold venture
#

this is my steam id76561199828097377 Hello Administrators,
I logged into the Rustoria server around April 17, 2026, and found that my account had been banned. The ban reason is "play with hacker".
I was a member of the clan named OMG, and my account owns VIP perks. The leader of the OMG clan asked to borrow my game account, and I agreed to lend it to him.
Later, I checked the official announcements of the Rust community and learned that the entire OMG clan was banned on April 4, 2026, on the Rustoria EU Medium server.
I had no knowledge that there were cheaters and hackers in the clan while my account was lent out. I would never have shared my account if I had known this situation in advance.
I can provide my chat records with the clan leader as evidence for verification if needed.
I sincerely ask you to review my situation carefully and give me a chance to get unbanned. Thank you very much.

#

my ban reason is play with hacker i am not a cheater。 that is not mu fault

#

<@&274971100184576010>

spring kraken
#

<@&274971100184576010>

#

<@&274971100184576010>

coarse thicket
#

@spring kraken stop tagging the admins, i already told you wait for your appeal like everyone else

bold venture
#

cyber help me

spring kraken
#

i stop but i need help

coarse thicket
spring kraken
#

help me pleace

bold venture
#

i don not know how to slove this problem

#

<@&274971100184576010>

coarse thicket
#

@bold venture you also, quit tagging the admins about ban appeals

golden umbra
#

!ban

coarse thicket
glass oliveBOT
#

Hey, @golden umbra

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

bold venture
#

rustoria admin are not concerned about ban appeals.

ember pike
#

why i getting ban again?

#

wth this admin

#

why u ban me again and again bruh

coarse thicket
glass oliveBOT
#

Hey, @ember pike

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ember pike
#

i already appeal

#

but i don't understand, why i getting ban again?

#

u can check my computer if u want

stable cedar
#

Cheater on EU Monthly

glass oliveBOT
#

Hey, @stable cedar

To submit a report on Rustoria:

If you are banned; please make an appeal.

crude copper
#

yo pleze adminz i needs halps with ben apeel

#

u ken checker my kompyouter no cheet hear

sage nest
gilded lantern
#

oh mb i thought i was in there

sage nest
glass oliveBOT
#

Hey, @crude copper

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stable cedar
#

level 0 steam cheating his dick off

sage nest
#

!report

glass oliveBOT
#

Hey, @stable cedar

To submit a report on Rustoria:

If you are banned; please make an appeal.

coarse thicket
#

!report

glass oliveBOT
#

Hey, @stable cedar

To submit a report on Rustoria:

If you are banned; please make an appeal.

worldly jacinth
#

hi Rustoria team, can I please receive the steam account(s) that were evading? Appeal #a866ac

agile saddle
#

!report

glass oliveBOT
#

Hey, @agile saddle

To submit a report on Rustoria:

If you are banned; please make an appeal.

candid walrus
#

!REPORT

glass oliveBOT
#

Hey, @candid walrus

To submit a report on Rustoria:

If you are banned; please make an appeal.

narrow willow
#

!report

glass oliveBOT
#

Hey, @narrow willow

To submit a report on Rustoria:

If you are banned; please make an appeal.

runic arch
#

how long does it take for someone to get back to you for a ban

silent musk
#

i was in on wipe and got stuck on recieving data now on 165 que 😑

#

why didnt i get grace period

runic arch
#

next time that happens turn off your wifi and then you get grace

dusky flume
#

can i change my vip by any chance?

mint warren
sage nest
raw pewter
shell grove
#

Hello i got banned for sus profile 2months ago will i ever be able to submit appeal anymore?

livid latch
#

Hello. My appeal (account: 76561199828371426 ) was denied because I missed the admin's question on the website. I was checking Discord and didn't realize I had to reply on the site. I am ready to provide all the information requested about my other accounts and cooperate fully. Can you please reopen my appeal or let me provide the info here?

empty flint
#

Can an admin check my appeals, I was supposed to be unbanned 7 weeks ago and it won't let me create any tickets currently.

dusky flume
shell grove
#

yeah its just kindof dumb this admin thinks i have other account, but thanks for the answer so i dont have to think about it anymore

kind mauve
#

is there any mod right now or someone?
to answer my appeal..?

vast magnet
#

If my computer crashes, do I have to start the queue all over again?

normal orbit
kind mauve
#

okok

normal orbit
vast magnet
#

should have connected within three minutes, but I’ve been put back in the queue.

raw pewter
#

be patient in the mean time 😄

raw pewter
raw pewter
#

you are welcome

vast magnet
#

😭

inner knoll
#

my boat got stuck at harbor on rustoria us med premium 🙁 any way i can get an admin to help me unstick?

toxic shard
clear spindle
#

can my mute sentence reduce? it was honest mistake on my part for typing that word. no racism intended 😢

livid latch
#

Your official support email (support@rustoria.co) is currently down and returns a 550 error . My website appeal is locked, but I have urgent evidence of account compromise regarding my 'High Risk' ban. Who can I send these proofs to? My SteamID: 76561199828371426

raw pewter
#

your appeal have been denied and it is final.

clear spindle
#

I accidentally chat in tagalog the word "Ng@" 🙁 i dont want to end my wipe being muted 😢

raw pewter
#

you have also got your answer from suggestion channel and appeal

#

we pretty much auto mute any word remotely look like that word

clear spindle
#

ok 😢 i guess ill wait

#

thanks u

raw pewter
#

if you get muted again, don't come to appeal, we will deny any further nga related mute appeal

clear spindle
#

k

slate mesa
#

I can't access the server, it says 'come to Discord Berch'. What should I do, how can I solve the problem? I have been asking for an answer for a long time, the admins are ignoring me.

jagged fern
#

Stuck on receiving data for 10 minutes now. If I close this will I be on queue

#

?

placid fog
#

hi i got banned for high-risk account can someone help me please i only got rust yesterday and was playing then go to load in again and got banned

hollow cosmos
glass oliveBOT
#

Hey, @placid fog

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

placid fog
placid fog
hollow cosmos
#

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

stark gale
#

Appeal #58c183

#

need help

slate mesa
#

I can't access the server, it says 'come to Discord Berch'. What should I do, how can I solve the problem? I have been asking for an answer for a long time, the admins are ignoring me. admin ay

#

@raw pewter

hollow cosmos
stark gale
hollow cosmos
dusk spear
#

hi

#

i can't join rustoria eu mondays

#

i don't have map

hollow cosmos
errant bramble
#

need help

dusk spear
#

okey

#

thanks

errant bramble
#

can u ban guy on rustoria eu eust medium hes cheting

glass oliveBOT
#

Hey, @errant bramble

To submit a report on Rustoria:

If you are banned; please make an appeal.

errant bramble
hollow cosmos
#

Please wait for an admin to look at your report and investigate

errant bramble
#

i mean he play rust 10 months ago and i think its bought acc so

median berry
#

Appeal #58c183
need help

fierce night
#

How can I get unbanned when I don't even know why I was banned? help

hollow cosmos
median berry
hollow cosmos
paper plume
#

Anyone knows the solution for connection attempt failed problem

fierce night
#

why am I writing a ticket and having it deleted

#

Admin, tell me why I was banned and how to get unbanned. I've never played with cheats in my life.

native flower
#

the Rewards is only on x10 ? not in the other servers

normal orbit
oak eagle
#

@hollow cosmos hello

#

i got banned i appealed and they said come discord

hollow cosmos
#

was there a name after the "come to discord" ?

oak eagle
#

just come to discord

#

76561199842366516 this is my steam id

#

i got banned first playing with cheater

#

my friend bought vip

#

and he got banned

#

after he chargebacked

#

i got banned chargeback ban

crude copper
#

when will sea main vip restock????

fierce night
#

@hollow cosmosI filed an appeal and it was appealed, but the ban has not been lifted yet. I have never played with cheats.

hollow cosmos
crude copper
oak eagle
#

@hollow cosmosWhat should I do now?

hollow cosmos
fierce night
#

@hollow cosmosI think I understand the problem. I got a ban on EU LONG, but I made a mistake in the appeal and wrote that I was banned on US LONG. The system unbanned me, but only on US, even though there was no ban.

sage nest
#

!report

glass oliveBOT
#

Hey, @oak lotus

To submit a report on Rustoria:

If you are banned; please make an appeal.

sage nest
fierce night
hollow cosmos
hollow cosmos
glass oliveBOT
fierce night
#

76561198861586402

#

It was accepted 2 months ago, but I'm sure there's a mistake.

viscid hatch
#

appel

fierce night
#

@hollow cosmosIt was accepted 2 months ago, but I'm sure there's a mistake.

hollow cosmos
fierce night
#

Thanks, I'm waiting

median berry
hollow cosmos
median berry
#

That means you can't even get in the queue, right?

hollow cosmos
#

im pretty sure thats the case yeah

#

not 100% on that one though

median berry
#

I've already written the ticket, could you please check it for me? I need to know why I was banned.

hollow cosmos
#

I cannot look at your appeal no.

edgy rover
#

sever shittin gbbricks

median berry
hollow cosmos
left pilot
#

I've compiled evidence on a ticket in the comments can someone take a look please? Ticket #f8182a

sage nest
left pilot
#

Thanks mate, it's a bit long winded but I wanted to give all the info

edgy rover
#

bro your sever is so lagggy holy shi

sharp cove
#

Admin can check my appeal

hollow cosmos
zealous juniper
#

is it posible to refund playtime rewards?

left nacelle
#

hello, how can i make an appeal if its saying denied

sage nest
left nacelle
#

i didnt type anything in my appeal, but clicked appeal

#

my appeal is empty

sage nest
#

Hence why i said normaly, that would be up to the admins to decide Shrug

placid tundra
#

I was banned from the server, and they told me to contact the DS

hollow cosmos
#

It will say come to discord - "name"

placid tundra
#

shenzyyy

hollow cosmos
coral inlet
#

help i got banned

sage nest
glass oliveBOT
#

Hey, @coral inlet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coral inlet
#

i just bought 2nd hand pc and i am instaban when i join rustoria

glass oliveBOT
#

Hey, @coral inlet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coral inlet
#

how long it takes to appeal

halcyon kiln
#

when does vip restock again? cant buy it right now

meager nebula
#

Ticket #50fed6 can u guys check this fast now the mods are making me crazy this guy playing like 4 days already

#

and he still doesnt banned and a mod just closing the case just because he is offline

sage nest
quartz beacon
#

!appeal

glass oliveBOT
#

Hey, @quartz beacon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quartz beacon
#

@raven mist when appeal can be checked ? wanna play today wipe

fossil lark
#

who ever was doing my ticket yday, you dont have to watch him anymore 🪽

meager nebula
#

dude can any one check the guy

fierce night
spare robin
#

.

hasty garden
#

Can I open a VIP server on SEA Main right away?

sage nest
sage nest
warm grail
#

!appeal

glass oliveBOT
#

Hey, @warm grail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fossil lark
hollow ginkgo
#

@hollow cosmos I bought vip and It doesnt let me in please help me

#

on main

hollow cosmos
placid gorge
#

so we just lose the start becouse some retards ? same porblem with vip

#

last time i will buy vip on this shit server

livid sundial
glass raptor
#

!appeal

glass oliveBOT
#

Hey, @glass raptor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

placid gorge
#

last week vip works now dosen.t stupid server 0 interest for people just to milk money dogs

placid gorge
#

Slayer i give to this server 300 pound in last 1,5 years from everty 2 months is this problem

#

i will be verry calm you fucking solv this problem

#

if you *

#

why you take money for vip if dosen.t work ?

toxic shard
last belfry
#

who can buy vip for skip que

toxic shard
glass oliveBOT
#

Hey, @last belfry

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

pulsar moth
#

@raven mist u there, brother? u got a min for me?

placid gorge
#

ok so what i get in exchange for your mistakes ?

#

still 21 minits from report and nothing happend

robust kelp
#

hello!
problem: banned on the server for nothing, I don't know what to do, please help!
(if anything, I'm Russian, so I won't respond immediately, it will take time to translate)
thanks in advance!

glass oliveBOT
#

Привет, @robust kelp

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

robust kelp
#

Thanks!

placid gorge
#

30 min nothing happen

gloomy ravine
gusty quartz
#

hello!
problem: banned on the server for nothing, I don't know what to do, please help!
(if anything, I'm Russian, so I won't respond immediately, it will take time to translate)
thanks in advance!

minor osprey
#

Hello, I get kicked because of cheats. What should I do if I have nothing, but on other servers, even after a wipe, I can log in peacefully after 1-2 days? What should I do?

glass oliveBOT
#

Привет, @gusty quartz

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

glass oliveBOT
#

Hey, @minor osprey

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

placid gorge
#

40 min nothing happend

gusty quartz
placid gorge
#

?

gusty quartz
placid gorge
#

yes

viscid hatch
#

As you can see, I am a community VIP and haven't replied to me for two days. I have been unable to access the server

placid gorge
#

50 min no one respond

opaque yoke
#

!donate

glass oliveBOT
#

Hey, @opaque yoke

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

raven snow
#

hello is rustoria sea medium lagging for everyone?

placid gorge
#

1h and nothing

lime sentinel
#

I want vip Seamain

ocean valley
#

Won't you help me?

#

Won't you understand me?

viscid hatch
#

As you can see, I am a community VIP and haven't replied to me for two days. I have been unable to access the server

graceful kernel
#

@balmy cypress

#

I was told to talk to you when i tried to join

placid gorge
#

1h and 10 min

graceful kernel
#

waiting for him?

placid gorge
#

waiting to sove my vip problem

dire drum
#

@hollow cosmos Could u contact Luke, cant join.

lyric basalt
lyric basalt
vague sluice
#

How could I get banned from the server when I tried to connect to it for the first time? I have VIP, and after I connect to the server, I'm returned to the menu with the word "cheater." Why?

fickle marlin
#

@lyric basalt Hi! I've got a bug again when I buy a VIP card during the queue, and now I'm banned on the servers. Please check and unban my Steam ID 76561198324559813. For some reason, I can't log in to the website because of the captcha.

last belfry
#

I just paid for skip queue and I'm still in the queue. I've already restarted the game.

nova tiger
#

а как узнать разбанили уже меня или нет

fickle marlin
#

на любой сервер рустории зайди

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean valley
#

@quick hull !

quick hull
#

?

ocean valley
#

I've tried to explain it many times.

#

please someone help

#

:/

humble iris
#

User 76561199192626118 purchased VIP and, after disconnecting, had to queue to re-enter the game.

raven snow
#

hello i made a ticket for lag and it says i make a support ticket here

#

are there any admins online?

smoky hearth
#

I made a ticket in rustoria website 2 months ago i Still didnt get responded

toxic shard
smoky hearth
#

Here?

toxic shard
#

no need, check my comment

glass oliveBOT
#

Hey, @vague sluice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky hearth
#

no i didnt

smoky hearth
#

can i talk with 1 of u?

#

to get help?

#

gg

vague sluice
#

I filed an appeal and have been waiting for over an hour. Is it possible I could have been banned after purchasing VIP while I was in the queue? I've been playing on other servers without issue before

onyx basin
#

hello support i have been banned for a high risk account can i get dragged into a voice channel in order to talk to an admin?

toxic shard
glass oliveBOT
#

Hey, @onyx basin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

onyx basin
toxic shard
#

just respond to it

onyx basin
unique salmon
#

Hi Guys, please check my appeal.

shy remnant
#

Please do not tag

onyx basin
fierce night
#

<@&874995535881326632> help don't respond to the appeal for three months I'm playing without cheats here is my ban error. I made a mistake in the server selection in my appeal, and I've been banned from long eu

#

76561198861586402

north ermine
#

<@&874995535881326632> waiting on suport

shy remnant
north ermine
#

my friend got banned for no reson

arctic tinsel
#

Hi, where do I file an appeal to unban an account on a server?

shy remnant
north ermine
#

he does this

glass oliveBOT
#

Hey, @arctic tinsel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

north ermine
#

bur we need it fast if we can

shy remnant
north ermine
#

man

onyx basin
#

whats eta on appeals?

north ermine
#

do it now please

shy remnant
#

1-3 business days

north ermine
#

its your problem that you do random bans

#

we have time only now to play with him

onyx basin
north ermine
#

so please get up and do your job thank you

raven mist
shy remnant
north ermine
#

ahhhhh

flat mulch
#

GUYS please our friend have cancer he will die in few days its his last wish

#

and he got randomly ban

raven mist
shy remnant
#

Also not something to use to get a favor even if it’s real

#

So, let me get that straight again : W A I T

north ermine
#

whyy man

#

un ban him man

weary apex
#

i need play yet

north ermine
#

no problem then

onyx basin
shy remnant
north ermine
#

sorry man for your lost

#

huh?

#

head?

shy remnant
#

Go to* if you prefer

north ermine
#

okay

#

butt un ban him please

#

his name is general mac

#

thank you for your tiime

shy remnant
#

Asking over and over again ain’t helping, please go to general guys

weary apex
#

i got a ban for no reason

shy remnant
glass oliveBOT
#

Hey, @weary apex

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven mist
#

Appeal was already handled 30 minutes ago

north ermine
#

so you working on it?

shy remnant
raven mist
cobalt quarry
#

Hello, I was previously banned from the server for using non-existent cheats. Please check the request in the near future and respond. I can also pass the cheat check

north ermine
#

okay man

#

so he has no ban anymore

shy remnant
#

Ask your friend

vague sluice
#

I've been waiting for two hours and nothing. Should I expect any kind of review soon, or did I just buy VIP for nothing and get banned?
<@&274971100184576010>

shy remnant
#

Two hours for what ?

#

An appeal ?

onyx basin
#

i don’t wanna press to much about it but is there any chance my appeal could be checked ?

Appeal #a8d0dd

vague sluice
#

yes

shy remnant
#

And please stop tagging us

#

Appeals are dealt with as soon as possible

balmy cypress
#

the appeal is still open, but try connect in 5 minutes

vague sluice
#

ty🫶

onyx basin
#

i will buy vip once im unbanned🙏🏽

shy remnant
#

But nice try

balmy cypress
arctic tinsel
shy remnant
weary apex
#

thank you very much @shy remnant

onyx basin
balmy cypress
raven mist
#

You've had your fun

balmy cypress
#

you cheated on our servers, you can never play here again

balmy cypress
#

you can wait 10x that and the result will be the same

onyx basin
#

and you won’t seem to give a player another chance?

#

since people change and grow over their decisions

balmy cypress
onyx basin
#

and you’re telling me others got unbanned and i won’t be unbanned

fierce night
balmy cypress
#

you know that

onyx basin
#

why is that?

#

cheaters been unbanned before event tho im not cheating

balmy cypress
#

This isn't an interview, I've given you the answer and it won't change

#

have a good day

#

haha very mature

#

thankfully the bot stops racist messages being written

raven mist
#

4 years ago u got banned, 2 years ago - now you're trying again?

arctic tinsel
cobalt quarry
#

Hello, I was previously banned from the server for using non-existent cheats. Please check the request in the near future and respond. I can also pass the cheat check

graceful kernel
#

@balmy cypress

#

says i need to speak with you when joining eu long

onyx basin
#

trust

#

cheaters have been unbanned but they won’t care less about it now

glass oliveBOT
#

Hey, @onyx basin

To submit a report on Rustoria:

If you are banned; please make an appeal.

shy remnant
onyx basin
#

if you wanna PC check me go ahead now

shy remnant
#

You cheated 2 years ago

onyx basin
#

2 years ago

shy remnant
#

That’s enough for us

onyx basin
#

piwel how bald is your hair line?

shy remnant
#

Very

onyx basin
#

i can tell

shy remnant
onyx basin
#

virgin

shy remnant
lyric basalt
graceful kernel
#

@balmy cypress

shy remnant
# onyx basin virgin

Blocked you before you would DM me with insults, don’t bother yourself trying lol

ashen merlin
#

I cant connect server. (Reason - cheating)
Steam ID 76561198840939887

#

no VPNs. No soft

lyric basalt
merry citrus
#

@lyric basalt

#

can you help me

lyric basalt
#

with what

merry citrus
#

wait nvm

arctic tinsel
#

I filed an appeal, can you please review it?

pulsar moth
#

@raven mist can u pleaseeeeeeeeeeeeee check dms

orchid lynx
#

hello @arctic tinsel , your appeal ticket will be reviewed as soon as possible. Getting an answer usually takes 1-3 days but it can be longer based on the circumstances. Thanks for your patience 🙂

arctic tinsel
#

ok thank you

still moon
#

I cant connect server. (Reason - cheating) steam ID 76561198783188538 . No CHEAT!!!! No VPN

austere quest
glass oliveBOT
#

Hey, @still moon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

still moon
#

I already wrote to support and they changed the ban reason to cheats, even though I don't have any. You can check me out.

fierce night
#

I cant connect server. (Reason - cheating)
Steam ID 76561198861586402

#

no VPNs. No soft

#

@lyric basalt

glass oliveBOT
#

Hey, @fierce night

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Привет, @fierce night

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

agile cosmos
#

Hey, they gave me a High Risk Account on all Rustoria servers, even though I have 4,000 hours, and I filed an appeal on your website, but you rejected it and didn't respond.

fierce night
#

@prime thunder don't respond to the appeal for three months I'm playing without cheats here is my ban error. I made a mistake in the server selection in my appeal, and I've been banned from long eu

dusty sorrel
#

eu main massive lag

fierce night
north tundra
#

most retarded server

#

why am i logging into this shit

still moon
#

I'm trying to file an appeal, but it says I've already filed one, but it's already been reviewed and the status has changed from High Risk to Cheating. Please fix the anti-cheat or unban me for the time being.

#

this can't be a coincidence

#

@prime thunder please answer

orchid lynx
#

If an appeal has been denied, I'm afraid the decision is final @still moon @agile cosmos .

still moon
#

My appeal wasn't rejected, but my profile status, like many others', somehow changed to "cheating," even though neither I nor they used anything. My appeal, as I understand it, is still pending due to this bug.

agile cosmos
balmy cypress
#

@wispy lodge hey, if you have a problem with your VIP, please use #payment-support

balmy cypress
balmy cypress
still moon
#

Please unban my account, or explain why so many innocent people are blocked because of cheating. You can check my computer, I don't use cheats. I think this happened because of my neighbors' pointless complaints.@balmy cypress

orchid lynx
#

When did you make your appeal ticket @still moon ?

agile cosmos
balmy cypress
balmy cypress
#

I don’t know who you are, how can I find your ban?

agile cosmos
north ermine
#

helou

#

<@&874995535881326632>

#

if I buy something wtih points on rustoria what mean pvp + and pvp

#

what I get when I buy It

raven mist
#

Its only for our modded servers

north ermine
#

ohh

split river
#

are people having issues with being wrongfully kickbanned at the moment?

north ermine
#

okay thank you for answer

raven mist
split river
glass oliveBOT
split river
#

ive restarted PC might be something to do with that

#

76561199007777163

still moon
#

pls help me

raven mist
split river
#

nice one cheers mate

pulsar moth
#

damn shenzyyy why r u ignoring me 😩

split river
#

thanks for quick response

still moon
#

Hey, you promised to help me, unban my account?

#

76561198783188538

crimson otter
#

Hey, just reported a cheater on tickets, anything else I can do to get it looked at? So cringe and obvious

fading dew
#

i just loaded in and it said i was playing with a cheater, i havent played in months and i play solo and i literally didnt even like play the wipe for a seconds just says playing with a cheater? was fine last time i played and probably was months ago

#

76561198988542078

marble loom
#

where can i apply for vpn aprov?

fading dew
#

my steam id if anyone can help me out

wispy dirge
marble loom
#

i got kick and it asked for vpn aprov

wispy dirge
glass oliveBOT
#

Hey, @fading dew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wispy dirge
marble loom
#

i didnt screenshot it

fading dew
#

???

#

im 90% sure im just bugged or some shit brah

#

nvm just loaded

#

bruh idek how im banned for associaton i play solo💀

#

if i invited my neighbor on the team so i dont accidentally kill him will that give you a fucking ban or some shit???

still moon
#

Can you unban me? My appeal status isn't changing, and I have a permanent ban, apparently due to some error. Initially, the reason was "high risk," but now it's changed to "cheating," without changing the appeal. Please unban me. My Steam ID is 76561198783188538

umbral bobcat
#

is pop on rustoria main gonna open up to 800?

balmy cypress
copper glacier
#

Can I speak to someone about an appeal please. Whenever possible thank you!

balmy cypress
#

Make sure you write that in your appeal

balmy cypress
copper glacier
#

I did! I submitted it just now, and To be honest I'm super confused. It said I was banned for cheating but thats not possible.

balmy cypress
#

Can you send your SteamID here I’ll see if I can look

#

What’s up?

copper glacier
#

Steam ID: 76561198077714572

balmy cypress
#

You should see a message when you open steam

#

I think it’s an orange icon

raw pewter
balmy cypress
#

It’ll explain more, I have no info as we are only a server but if I had to imagine, you’ll be able to play in a few days

copper glacier
#

Okay, thank you!

pulsar pelican
#

NO cheating

#

cheating"

sturdy terrace
pulsar pelican
#

yes,thx))

brittle shale
#

what is this?

pulsar pelican
#

I am satisfied

cobalt quarry
gleaming crane
#

Hello I cannot join to your server due to ban evasion but i never played on it my steam id: STEAM_0:0:29950319 steamID64 76561198020166366

cobalt quarry
glass oliveBOT
#

Hey, @cobalt quarry

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @gleaming crane

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

median crown
#

!report please submit a ticket on the support website and try not to call them out in chat

glass oliveBOT
#

Hey, @somber tangle

To submit a report on Rustoria:

If you are banned; please make an appeal.

somber tangle
#

so sorry i didnt see that until like 5 minutes ago that what im doing right now thank you for the help :)

mild token
#

pls help

median crown
glass oliveBOT
#

Привет, @mild token

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

mild token
twilit lintel
#

76561199094257285 eu long cheater rage aim. Rustoria dont work

keen basalt
#

why is there no re4asoning for being denied on a high riisk acount

#

all you guys ask for is steam id and discord how iss that suppsoed to show if you are high risk or not

idle meadow
keen basalt
#

Appeal #c84b2e can some one help me?

zealous rain
#

!appeal

glass oliveBOT
#

Hey, @zealous rain

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ornate mica
#

can i get help with my ban appeal idk why i got banned

#

i wasnt cheating no vpn no nothing

ornate mica
#

i didnt even cheat bro

edgy drift
ornate mica
#

i got temp game banned for 2 hours for no reason

#

now that i go unbanned by eac anti cheat rustoria banned me

#

even tho i wasnt even cheating or using a vpn

#

i bought q skip for us main thinking that i was unbanned and i cant even join the server

zealous rain
#

i just got that same ban

ornate mica
#

ikr i just lost 2 hours of wipe becuase of this

zealous rain
#

but i just submited an appeal and it says i was banned for evasion

ornate mica
#

how do i check appeals ?

fading dew
#

tysm for the help guys got unbannedThumbsUporia

raven mist
glass oliveBOT
ornate mica
#

76561199645138412

idle meadow
raven mist
ornate mica
#

🙏

idle meadow
#

can u help me shenzyyy

edgy drift
idle meadow
#

If there is an administrator who can help me, I already have an open appeal (#37c516)

edgy drift
#

Ive been a good boy never cheated a day in my life

idle meadow
#

Please, someone help me. If it takes too long, my house will collapse because of the materials for the wardrobe 🙁

edgy drift
#

admin please

idle meadow
hollow cosmos
edgy drift
#

I have

hollow cosmos
hollow cosmos
edgy drift
#

whyd i even get banned havent played since last year