#support

1 messages · Page 914 of 1

rocky meteor
#

76561198715107665

toxic shard
#

if what you plan to do is go on another official o the same and come back with more hours we not interested

rocky meteor
#

@shy remnant

shy remnant
#

Please don't DM me, thank you

rocky meteor
#

my steamid is 76561198715107665

slender viper
#

how is that even somethignt to be banned for? afking on a server shouldnt be a issue when its dead. Im playing the game on other servers aswell just doesnt seem to be a perm bannable offense

rocky meteor
#

@shy remnant is my steamid work

sand orbit
#

76561198834031938 i have my friend that has a high risk account and he just started this game this week with me and we wanted to know how to get that removed so we can play together

toxic shard
harsh cosmos
#

I made an appeal, it sucks that this wipe is basically just over for me with no reasons given. There's no indication my account would be suspicious besides low hours, but even then my steam account has 100+ games and numerous hours. I just don't understand the instant seemingly permanent ban

slender viper
#

alr sounds good was just seeing if there was a opportunity in the future to be unbanned

shy remnant
#

We will have a look asap

rocky meteor
#

my ban appeal got accepted tho

slender viper
rocky meteor
slender viper
#

if u dont show the account you wont get unbanned

shy remnant
rocky meteor
#

okay well i got approved the first time I dont see why i got to wait longer

rocky meteor
harsh cosmos
slender viper
lament sedge
#

I am flagged as a high risk account across all rustoria servers... can someone help? I just got the game 3 days ago and have made a ton of progress with friends. No cheats. No VPN. Just low hours

raven mist
slender viper
#

2023 then like still

harsh cosmos
#

that is reaaallyy discouraging, how many people are getting hit with this?

slender viper
#

any other years before 2025

autumn gust
keen basalt
#

i am aslo having the same promblem

#

high risk account but this is my main steam i just play rust when friends are around

slender viper
harsh cosmos
#

yeah fresh accounts and i'd completely understand, but fully non-suspicious accounts with no previous bans on anything? feels like the system is being extremely gungho

autumn gust
#

I dont condone cheaters at all, It ruins the fun for the people that put in the hours of grinding. But it just seems a little flawed as if the rust community doesnt want new players to start playing the game.

slender viper
#

Yea but new players arent usually the best in the game once they start

#

they gamesense is shit and yea

keen basalt
#

penut making rust have new playerrs and this is whats happening

slender viper
#

Like I had a friend that got banned on moose when I played monthly this force and he got banned for high risk. he appealed and got unbanned a few days later. Idk high risk bans are 50/50 depending on how harsh the servers are with bans

viral dune
slender viper
#

Whatever tho gonna quit my random yap

viral dune
#

Please unban me, I didn't use anything, I want to go back to playing in peace on the Rustia server.

quick bluff
#

Ticket #8afdb5 urgent rager or eu med.

viral dune
sturdy seal
#

Is there an issue with Rust+

#

My raid alarm app won't pair

#

It was working yday 🙁

lament sedge
#

How long do ban appeals typically take @raven mist

austere quest
sturdy seal
#

how long till fix?

viral dune
#

Please unban me, I didn't use anything, I want to go back to playing in peace on the Rustia server. @austere quest

toxic shard
#

if the cheater ban remain, yours chances of getting unbanned early are almost non existant

ruby meadow
#

BEST SUPPORT! LOVE RUSTORIA

violet ruin
karmic grove
#

rustoria.co us small guy named rust player25 blatantly walling

orchid lynx
#

!report

glass oliveBOT
#

Hey, @orchid lynx

To submit a report on Rustoria:

If you are banned; please make an appeal.

pastel aspen
#

hurry

toxic shard
#

!ticket

glass oliveBOT
#

Hey, @pastel aspen

To submit a report on Rustoria:

If you are banned; please make an appeal.

polar sorrel
#

qadmins, you can ban one player steam id 76561198770688678 .
There is a recording of the moment where he gives 2 heads per night)

#

😇

viral dune
sage nest
glass oliveBOT
#

Hey, @polar sorrel

To submit a report on Rustoria:

If you are banned; please make an appeal.

sage nest
keen basalt
#

!ticket

glass oliveBOT
#

Hey, @keen basalt

To submit a report on Rustoria:

If you are banned; please make an appeal.

worldly obsidian
#

hola hace ya 3 o 4 meses que me banearon por cuenta de alto riesgo y quize volver a entrar y ahora me dice baneado por cheating y no puedo apelar porque ya lo hice cuando me banearon por cuenta de alto riesgo @everyone

sage nest
glass oliveBOT
#

Oye, @worldly obsidian

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

worldly obsidian
sage nest
worldly obsidian
#

solo me banearon y yo pense que fue ip intente entrar con vpn no se si es ilegal y me banearon por cheats

sage nest
worldly obsidian
# sage nest Aquí se permiten las VPN.

entonces porque fui baneado por eso cuando intente entrar de nuevo y me dijeron de cheats mi caso no se puede revisar ni mi perfil y asi? quiero jugar en Br Long Mensual siempre jugue ahi

sage nest
#

Tu cuenta se consideró demasiado arriesgada como para permitirte jugar en los servidores. is what high rick account means

worldly obsidian
sage nest
worldly obsidian
#

nisiquiera pagar un desban?

#

o algo parecido

#

todos mis amigos juegan en Br Long

sage nest
worldly obsidian
sage nest
worldly obsidian
sage nest
#

no

quartz fulcrum
#

What should I do if I got banned for cheating but I don't have any cheats?

sage nest
glass oliveBOT
#

Hey, @quartz fulcrum

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worldly obsidian
# sage nest !appeal

si compro rust en otra cuenta d steam teniendo mi misma ip voy a seguir baneado? si m banearon por vpn y cuenta de alto riesgo?

#

o es ilegal

sage nest
#

!rules

glass oliveBOT
#

Please see all rules for our servers at https://rustoria.co/rules

Rustoria™

Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.

worldly obsidian
#

ahi lo lei muchas gracias

sage nest
warm kernel
#

how do i make a ticket for cheater reports

white steeple
#

@glass olive immediate help is needed in my ticket

#

for a cheater report

crisp salmon
white steeple
#

thank goodness man is needed big time

#

very serious

sage nest
glass oliveBOT
#

Hey, @warm kernel

To submit a report on Rustoria:

If you are banned; please make an appeal.

ionic pine
#

What about my appeal its been 2 days now

sage nest
sage nest
#

Also to whoever read my ticket. i just want to say the first tab in my browser is NOT what you think it is KEKW

flint hollow
#

What should I do if my internet went down when I logged in to rust, and now it's not letting me into the game with the message "Cheating"?

hollow cosmos
glass oliveBOT
#

Hey, @flint hollow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

flint hollow
hollow cosmos
#

If you have made an appeal, you need to wait for a response to it.

flint hollow
#

Where is it served?

hearty surge
flint hollow
#

How should I serve it?

#

and if I give it to you now, can you check it out right away?

hollow cosmos
flint hollow
#

okey

feral bobcat
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hello! I got muted in global chat for no reason in sea long. how many days do I need to wait for a ticket response?

orchid lynx
#

for an appeal ?

feral bobcat
orchid lynx
#

no problem 🙂 appeals usually take 1-3 day to get a response, although it can take more than that based on circumstances

feral bobcat
orchid lynx
#

my pleasure ! Feel free to ask any more questions if you have any !

lilac creek
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Why did I go into the game and it first loaded, then it crashed and said I was a cheater, even though I've never played with cheats?

orchid lynx
#

was there any more text shown in the message which said you are a cheater ?

lilac creek
lilac creek
#

I even have a video showing how I play honestly and without cheating.

sage nest
lilac creek
#

HOW MUCH

sage nest
orchid lynx
#

Unfortunately, that is true, appeals usually take 1-3 days, although they can take longer to get processed based on circumstances. I don't want to keep your hopes up too much but I have seen appeals be processed fast enough for players not to lose their base. I'll be crossing my fingers for you 🙂

lilac creek
sage nest
lilac creek
orchid lynx
#

I can check with our teams to make sure if it's the case or not

sage nest
#

I could be wrong tho

lilac creek
orchid lynx
#

Just got the confirmation, you're absolutely right @sage nest ! Admins do not delete bases on Rustoria servers 🙂

sage nest
lilac creek
orchid lynx
#

The way appeals work is they go on top of the list of appeals to process, so sending your appeal number shouldn't change the speed of its processing.

lilac creek
lilac creek
minor elm
#

Good day, how long is the appeal? filed and have passed almost a day (

hollow cosmos
minor elm
sterile marlin
sage nest
glass oliveBOT
#

Hey, @sterile marlin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lilac creek
sage nest
graceful barn
#

I was playing with teammates, but I was banned for playing with a cheater. None of us were using cheats, so is there an option to unlock it?

#

!appeal

glass oliveBOT
#

Hey, @graceful barn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raw pewter
graceful barn
raw pewter
#

your steam id?

#

try now

graceful barn
raw pewter
#

you are welcome

inner field
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I was banned from the server for using cheats, but I don't have any cheats. Please unban me!

#

!appeal

glass oliveBOT
#

Hey, @inner field

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

crisp axle
#

I was banned for no reason and kicked for "cheating" when I tried join Rustoria.

sage nest
glass oliveBOT
#

Hey, @crisp axle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

trail meadow
#

I don’t think this is a topic to make an appeal on but I think about 4-5 months ago I decided to use cheats and it was a mistake and I regret it is there any way maybe I can come back in 6-8 months to have a second chance

sage nest
trail meadow
#

Yes I am banned for cheating on all rustoria servers

sage nest
#

!appeal @trail meadow

glass oliveBOT
#

Hey, @trail meadow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

flat sparrow
#

marzy ?

#

i guess i need to talk to u idk

lyric basalt
#

send me a DM

errant shadow
#

!appeal

glass oliveBOT
#

Hey, @errant shadow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

left pilot
#

Do you guys actually manually check bans or is it just the same copy paste answer every time lol, I've reported a group that have 3 ban evaders in and I get the same message, i've watched this player and he's not cheainting. Why would you need to watch a ban evader lol

errant shadow
#

hi, I was banned for playing with a cheater, even though we didn't have a cheater in our team

sage nest
glass oliveBOT
#

Hey, @errant shadow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorny dune
left pilot
left pilot
#

Thanks blud

plucky scarab
#

Blud😂 corny mate

neat pumice
# left pilot Ticket #e71207

Your last ticket before this one wasn't reporting ban evaders - can't see that you've mentioned anything ban evasion related in any ticket over the last 14 days

left pilot
left pilot
neat pumice
left pilot
neat pumice
errant shadow
#

hi, I was banned for playing with a cheater, even though we didn't have a cheater in our team

neat pumice
errant shadow
neat pumice
errant shadow
neat pumice
errant shadow
real perch
#

Why haven't they unfollowed me yet? It says approved but the ban is still there.

image.png
hollow cosmos
glass oliveBOT
real perch
neat pumice
neat pumice
graceful barn
#

Why was I banned for playing with a cheater, but my teammates weren't, when my ticket confirmed that we didn't play with the cheater?

sage nest
graceful barn
sage nest
graceful barn
modern surge
#

How long does it take to process an appeal for a ban, and where can I view the status of my appeal?

sage nest
modern surge
#

Where can I find the answer to my appeal?

sage nest
#

Youll get a reply from a bot in your dms, or you can see it on the website you appealed on

modern surge
#

It just says that my appeal has already been appealed, but I don't know if it's been dismissed.

sage nest
pseudo salmon
#

where i can download eu rtg map?

left pilot
#

How can this be closed without a ban lol. It's crazy that these guys are able to play cause they're just able to buy different accounts and cheat on alts

#

fuckin embarassing man

rigid mesa
#

where can i appeal my ban? i was banned for cheating while i was in the hospital. how is this even possible?

normal orbit
glass oliveBOT
#

Hey, @rigid mesa

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hardy horizon
#

give me pls connect rustoria monday

normal orbit
normal orbit
barren jolt
#

Why was I banned for Cheats? I don't have them and I'll never download them. I'm ready to be checked on the site. I can't write a ticket.

vast phoenix
#

im playing on new account, 5hrs or something like that, how i can not be banned?

errant shadow
#

I'll ask you again to unblock me for playing with a cheater, but this cheater was our neighbor, and we didn't know that he was a cheater. All my teammates were unblocked, but I was the only one left in the ban.

#

@neat pumice

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@raw pewter

waxen shoal
#

im stuck on receiving data

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if i reconnect i get massive queue what do i do

grand rampart
#

just bought the VIP for 3 GPB annd the server is letting me know that i cannot join because apparently i have been cheating ???

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someone help please

dawn thorn
#

yea same here

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i wa loading in at i was stuck on receving data

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i left the game to repair my files and now im back in que306

kindred elk
#

Can I appeal the high risk account ban again? I've already played 1000 hours in Rust and bought 5 DLC?

#

7 dlc*

normal orbit
normal orbit
normal orbit
glass oliveBOT
#

Hey, @grand rampart

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

trail meadow
#

I’m just asking if there’s any admins on to check my appeal

urban panther
#

hey Akalt

crisp salmon
trail meadow
#

Hi

urban panther
#

what Ice said

trail meadow
#

Ok one thing tho

#

I was banned for cheating about 4-5 months ago because I bought them out of curiosity is there any chance I can come back in 6-8 months for a second chance

urban panther
#

typically no, once you are banned for cheating its a perm ban

trail meadow
#

I truly understand and respect that but I really wouldn’t be going thru this trouble to appeal just to cheat on your servers again

raven mist
#

"again"

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😂

trail meadow
#

Yes I did cheat

raven mist
#

Cheating bans are perm, so no you wont be unbanned

trail meadow
#

And I admitted to it I’m owning up to what I did

#

I could be like most and evade the ban and lie about not cheating but I’m just being honest here looking to be forgiven

crisp salmon
trail meadow
#

I didn’t say I was going to

winged bough
winged bough
winged bough
crisp salmon
winged bough
#

I didn’t @ anyone that’s why I replied

#

So it would highlight it

#

My bad broski

raven mist
#

Monday should have one yes

winged bough
raven mist
trail meadow
#

So can I come back at some point to have a second chance

raven mist
glass oliveBOT
trail meadow
#

Like I said I’m not asking to be unbanned today I just want a second chance at some point in the future

trail meadow
carmine pollen
#

Hello, my friend was banned for "suspected cheating" (he has few hours, but he played most of them on combat servers). Please tell me where to go to address this situation?

urban panther
glass oliveBOT
#

Hey, @carmine pollen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

carmine pollen
#

okay

halcyon quest
#

I was banned, I don't use cheats, the reason is high risk account, help

pine orbit
#

what time does US mondays wipe

urban panther
glass oliveBOT
#

Hey, @halcyon quest

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

atomic cairn
#

not here to recruit to some clan just looking for some chill friends to run vanilla wipes with, NA players

winged ember
#

I logged in to the server on Monday, went through the queue, and was kicked out during the loading phase.

errant shadow
# urban panther !appeal

@west mica HELLO, PLEASE UNBAN ME FOR PLAYING WITH A CHEATER. THIS CHEATER WAS OUR NEIGHBOR, AND WE DIDN'T KNOW THAT HE WAS A CHEATER.

#

@austere quest

urban panther
glass oliveBOT
#

Hey, @errant shadow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

errant shadow
#

I HAVE APPLIED FOR EPILATION

urban panther
#

what did they say in the appeal?

errant shadow
#

I WROTE THAT A CHEATER PLAYED WITH ME BUT I DIDN'T KNOW THAT HE WAS A CHEATER

urban panther
#

have they answered your appeal?

errant shadow
#

they said they wouldn't unban me, but they unbanned all my teammates

urban panther
#

what is your steam ID

left pilot
#

Cheaters bragging in the world chat that they're using cheats and admins still can't ban them. Fuckin hell

image.png
glass oliveBOT
#

Hey, @left pilot

To submit a report on Rustoria:

If you are banned; please make an appeal.

errant shadow
#

sorry for the long time it took to translate

#

Steam ID: 76561199860386986

raven mist
left pilot
raven mist
errant shadow
left pilot
#

I put proof in the ticket but still nothing

raven mist
#

Which you also got a reply on

errant shadow
#

@west micaHELLO, PLEASE UNBAN ME FOR PLAYING WITH A CHEATER. THIS CHEATER WAS OUR NEIGHBOR, AND WE DIDN'T KNOW THAT HE WAS A CHEATER.

urban panther
errant shadow
#

okay, sorry, I've been waiting all day

ocean valley
#

I'm a new player and I haven't played with a cheater, why am I banned?

lean bluff
#

Can you unban me my ingame name is Green Panda and I got banned for no reason

urban panther
glass oliveBOT
#

Hey, @ocean valley

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban panther
glass oliveBOT
#

Hey, @lean bluff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean valley
#

Can you please help me?

bleak grotto
#

Two years ago I was banned because I unknowingly teamed up with a cheater. I really like this server and love this game. I hope you can give me a chance. I understand the hard work of the administrators and I am deeply sorry for this. I will always support you.
MY steam id 76561198358873580

#

I love you all

#

please

urban panther
urban panther
bleak grotto
#

I tried to apply on the official website, but I couldn't click, and I am very frustrated.

sharp cove
#

Hallo

urban panther
urban panther
sharp cove
#

Yes

#

Can check my id

urban panther
#

were you banned?

sharp cove
#

Cheating

ocean valley
#

This is ridiculous. I waited in line for hours twice.

#

Why would that be?

sharp cove
#

@urban panther can check my id

#

76561198783649486

urban panther
glass oliveBOT
#

Hey, @sharp cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban panther
#

were you banned?

bleak grotto
#

When submitting an appeal, the 'Next' button cannot be clicked, showing 'playing with hacker,' and the form application cannot be submitted.

ocean valley
#

It says I played with a cheater, but that's not true.

urban panther
urban panther
ocean valley
#

I'm striving for this; my time shouldn't be so worthless. 🙁

urban panther
#

i understand your fustrastions but you need to fill out an appeal and it will be reviewed, only admins and above can review and make judgements on those

ocean valley
#

How should I fill out the application form? I'm trying to write it using Google Translate, but it's not easy.

urban panther
#

whats your native language

ocean valley
#

Turkish

urban panther
glass oliveBOT
#

Selam, @ocean valley

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://rustoria.co/support/appeal

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.co/link bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

ocean valley
#

i did it all

#

I linked my account and created a petition.

urban panther
#

okay

#

Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

ocean valley
#

I don't understand why you did this.

#

My friends are playing the game and I'm just here trying to figure out what's going on.

#

I waited in line with 500 players three times.

urban panther
#

there should be a reason when it kicks you

ocean valley
#

Each time I encountered an obstacle I didn't understand. 🙁

urban panther
#

it should give you a reason when it kicks you

ocean valley
sharp cove
#

Mod

ocean valley
#

I played the game for 47 hours. That's not even enough time to figure out the game, and they blocked me.

sharp cove
urban panther
fossil stirrup
#

Admins I appealed my ban last week and it got denied a couple days ago

#

I met a guy from your looking for group and he turned out to be cheating and I got banned

#

I never met him before, what should I do?

#

Here’s a ss of our chats as proof

IMG_0734.png
violet ruin
errant shadow
#

!appeal.

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

orchid flax
#

русские есть?

#

как тикет написать на разбан?

errant shadow
#

нз

orchid flax
#

ваша помощь бесценна

errant shadow
#

спс

#

6 часов ужэ жду

#

пока разбанят

fossil stirrup
#

@violet ruin can you tell me how long idk how to find out

orchid flax
#

а куда ты писал

#

в суппате, там написано по поводу разьнаа не пишите\

lapis mist
#

I got banned for my tm8 cheating. it said ban would expire in 7 days. I had an appeal but it got denied and now its perm? how does that happen

twilit lintel
#

Ticket #53cc48 Admin pls ban

violet ruin
fossil stirrup
#

U said I have to wait out my ban

last gyro
#

There is solo server ?

#

Or duo or trio but solo is better. ???

toxic shard
twilit lintel
#

Ticket #929b19 wh

cobalt jackal
# twilit lintel Ticket #929b19 wh

If you’ve already submitted the report, please wait for it to be reviewed. There’s no need to post it here, as it won’t speed up the process.

hybrid bolt
cobalt jackal
hybrid bolt
toxic shard
hybrid bolt
#

am i able to upload like clips?

toxic shard
hybrid bolt
toxic shard
#

oh you can easely recover them

hybrid bolt
#

its been a very long time how do i do that?

#

over a year maybe already

toxic shard
#

really long time ? you didn't play rust for a year?

toxic shard
hybrid bolt
toxic shard
#

you know that admins can access BM private profile data right ?

sweet vigil
#

on average how long do appeals take to be read

hybrid bolt
#

private BM isnt for admins its for other people

toxic shard
#

well link all your accounts in the appeal

#

including the one you used this month

hybrid bolt
#

its linked to my discord account

toxic shard
#

not interested into streamable

hybrid bolt
#

how long will the recovery take?

toxic shard
#

we want the account links and/or steamid

#

I wouldn't worry about the incoming raid

hybrid bolt
sweet vigil
#

how long do it take for appeals to get read

toxic shard
#

up to 3 business days, but the more information you provide the better are your chance to ever get unbanned (for high risk account bans)

sweet vigil
#

i am willing to provide any information needed

hybrid bolt
toxic shard
#

all your steam id and/or steam profile url

sweet vigil
#

in dm or the appeal

hybrid bolt
toxic shard
#

you missed at least a couple of accounts me

sweet vigil
toxic shard
#

appeal

hybrid bolt
#

i litterly have no other "accounts"

#

can u show me what u mean?

toxic shard
#

anyway you got gamebanned while playing on rustoria, it was not a hacked account ti was you playing I can proove it (which I won't to you, for internal purpose only)

#

and you have more accounts than you said

hybrid bolt
#

u cannot link my ip address with that account

toxic shard
#

I already told you I won't

sweet vigil
#

i have added more information as i feel it was needed

hybrid bolt
#

yeah because u cant

#

u can see that i was playing from EU

toxic shard
#

it's actually really easy

hybrid bolt
#

yeah ofcourse it is but u cant show me because u dont have anything to show!

latent portal
#

i just got High risk account? what does this mean?

hybrid bolt
#

always the same story with yall admins

toxic shard
hybrid bolt
toxic shard
#

"always the same story with yall admins" you don't say that on the first time, you speak of experience

hybrid bolt
#

yeah i speak of experience? my henry ruggs account got banned from hollow

latent portal
#

@toxic shard could you help me please by any means?

hybrid bolt
#

for "cheater association" but had no proof

toxic shard
#

Henry Ruggs is gamebanned

hybrid bolt
#

nah really ?

#

didnt know

sweet vigil
#

marc i have provided more info on my high risk acc ban

toxic shard
#

well you do, you were online from the same computer you were using before it hapepned

hybrid bolt
#

tell me how my account is "high risk"

toxic shard
#

Can change the reason to ban evasion if that's the only problem

hybrid bolt
toxic shard
hybrid bolt
#

what does this mean explain

toxic shard
#

"you were using before it hapepned" ie : before the gameban

#

you account was never hacked

hybrid bolt
#

yeah i know i was using the account before it got gamebanned

#

but that doesnt matter because its been over 180 days

toxic shard
#

and when the gamebanned hapened

hybrid bolt
#

its been 180 days im allowed to play am i not?

#

i gave my only other account that i have

toxic shard
stray badge
#

can some1 please look at my appeal it has been almost 2 weeks and i have still not got an response

latent portal
#

What does highrisk account mean?

toxic shard
#

a gameban while playing on rusotria = cheating ban = permanent

toxic shard
latent portal
#

ive*

toxic shard
#

provide all your previous/other accounts

errant shadow
#

@toxic shardhi can you please unlock me for playing with a cheater this cheater was our neighbor and we didn't know he was a cheater can you please unlock me I submitted an appeal 7 hours ago

toxic shard
latent portal
stray badge
#

marc can you appeal me

toxic shard
stray badge
#

i have been waiting weeks for someone to look at mine

lapis mist
toxic shard
#

check the website you got a response

errant shadow
latent portal
stray badge
#

how do i do that

toxic shard
toxic shard
glass oliveBOT
#

Hey, @stray badge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic shard
#

you check this website

errant shadow
#

ok

toxic shard
#

I have nothing else to add

stray badge
#

does ban already appealed mean i can play

latent portal
#

how can you tell me that i have more than one account or provide them when i only have one account?

toxic shard
stray badge
#

so can someone approve it or denied it bc this was my friends pc and i bought it off of him bc he got a new one

toxic shard
#

your appeal was denied 9 days ago, this decision is final, stop buying new accounts to ban evade

#

it's not worth ... just go play somewhere you are eligable

stray badge
#

that wasnt me that was my friend

#

i bought this off him

toxic shard
#

Well also stop breaking the Steam TOS by sharing/buying/selling steam accounts

#

that's the consequences of your own actions

latent portal
#

??

stray badge
#

so what if someone does smt on a pc and i buy it off them then its my fault js asking

toxic shard
#

well if you continue to use a computer you just bought from someone without cleaning/formating it then you have bigger issues

stray badge
#

ok

#

thx

latent portal
#

@toxic shard so whats my next steps? then i cant provide you things i dont have?

toxic shard
#

there is no next, step, we reached the end of the road

latent portal
#

so ive to stay highrisked account? an no way to fix this?

#

for nothing? i dont understand how you can ban someone for somthing they cant give you or have?

toxic shard
#

Changing ip is not enougth

stray badge
#

thats what i am saying

latent portal
#

why would i want to change my ip? ive not done nothing ilegal im playing a game

toxic shard
#

@lapis mist don't make people waste money on acocunt,

latent portal
#

not looking on the blackmarket fs

toxic shard
#

the right advise is : go play somewhere you are eligable

stray badge
#

i js dont understand why yall cant js appeal bans

latent portal
#

so how can you ban someone for somthing i havent done? "what does Highrisk even mean"

#

go do your checks or what ever you need to look at to see what ive apparently done because done nothing wrong been respectful in game and playing it to get Highrisk. what ever that mean is Crazy, ima just wait for my appeal to be looked at

mighty sail
#

WHY THE FUCK AM I BANNED FOR CHEATING

#

i hate cheaters

rocky meteor
#

bruu and im still banned

image.png
toxic shard
rocky meteor
#

can someone help me please

toxic shard
#

should be fixedi n a couple of minutes

rocky meteor
#

@toxic shard please help i have gotten approved twice for a unban and i am still banned

toxic shard
#

yeah nah give all your steam accounts in the appeal

#

and no need to post an old appeal

mighty sail
#

my internet provider is starlink whats that got to do with my ban?

rocky meteor
toxic shard
#

it's 100% the source of the ban

toxic shard
rocky meteor
#

my first ever pc what do you mean yeah nah give all your steam account

#

you got some atttitude foo lemme tell you saying some ab no need to post an old appeal just as you were the one yesterday to tell me its an day old LMAO

#

"yeah nah"

toxic shard
#

Here you go your appeal got responded

rocky meteor
#

so i get denied for that but my others are good

image.png
#

you got some attitude like a lil girl marc LMAO

toxic shard
mighty sail
#

how do i appel

toxic shard
sweet vigil
#

My appeal got denied with no answer?

toxic shard
#

Well can add the asnwer here "you appeal has been denied"

sweet vigil
#

No like I don’t know why was there a reason?

toxic shard
#

the reason is displayed when you try to connect and on the website

sweet vigil
#

No

#

Just high risk acc is that it?

toxic shard
#

yes

sweet vigil
#

Why is it high risk tho

toxic shard
#

We won't disclose details of such ban

mighty sail
#

so do i have a ticket i dont know what i am doing

toxic shard
#

you should be able to connect already

#

the reason you got banned is because starlink behave more like a mobile internet provider than an internet provide because of it's architecture

sweet vigil
#

i discoled all information needed and still did not get unbanned what are the circumstances of a unban

toxic shard
#

did you provide all your previous/other accounts ? and are you eligable to play (as a person including all your accounts/previous accounts) on our servers ?

sweet vigil
#

i proived my acc and a acc from a previous owner of this pc

toxic shard
#

well you ended up in a situation that makes you unabled to respect our rules

#

!rules

glass oliveBOT
#

Please see all rules for our servers at https://rustoria.co/rules

Rustoria™

Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.

sweet vigil
#

so if the account wasnt mine i still get banned?

toxic shard
#

if the account was on the computer and you never used it we have no way to link it to you and therefore it's not the reason of your ban

sweet vigil
#

i understand that now thank you but how is it linked to me is it because i launched rust on his account to see his inventory and then logged out and launched mine it has linked that way?

toxic shard
#

I can't say

sweet vigil
#

would i have a possibility of being unbanned or is there no way? i can provide and info needed

plucky scarab
#

76561199861837049 "ruri" cheating on EU medium Rustoria,,...--

normal orbit
glass oliveBOT
#

Hey, @plucky scarab

To submit a report on Rustoria:

If you are banned; please make an appeal.

sweet vigil
hybrid bolt
#

they're not gonna give u evidence or any actualy information just the same loop

sweet vigil
#

i aint arguing i feel it is a unjust ban and i am just trying to be civil to see the terms on the ban received

hybrid bolt
#

it is a unjustified ban but they always think theres more behind it

sweet vigil
#

thats why you havent been unbanned your rude to him give him time

#

marc

toxic shard
#

no he got banned because he was tryin to ban evade a cheating ban

sweet vigil
#

yeah i saw that and the messages

#

can we continue our convosation

toxic shard
#

Not much I can add

sweet vigil
#

is there a possiblility of a unban

#

with the information provided

#

is there a chanve?

#

@toxic shard

toxic shard
#

I'm affraid no

sweet vigil
#

so beacause i logged in a account froma previous owner of this pc and thern logged out to play on mine this is reason for ban?

mighty sail
#

still cant get in

sweet vigil
#

same

brittle bluff
#

Guys, is this normal? I’ve already been banned for the second time, like on the same account — a 3-day ban. And during that time I was playing on RustaFied, and then I decided to go to Rustoria and I got banned for 3 hours.

raven mist
brittle bluff
#

Yes gameban for 3 hours

raven mist
#

You'd need to discuss that with EAC/fp 😄

brittle bluff
#

Bro how do I contact them

toxic shard
#

Check for game updates, install the computers update, restart the computer, ...

sweet vigil
#

So no chance I get unbanned like do I get a 6 month ban I would be happy with that than perm

toxic shard
#

I'm affraid no

sweet vigil
#

So perm?

toxic shard
#

I don't know who you are, but if the appeal was denied, yes

sweet vigil
#

Thank you so much for the help the only thing I can prob do is send the appeal if you wanna read if not thanks for the help and lmk

brittle bluff
brittle bluff
toxic shard
#

but don't come in 3 days 🙂

sweet vigil
toxic shard
#

you can't make a new appeal

brittle bluff
toxic shard
#

you once said 3h and another 3 days ban

sweet vigil
toxic shard
#

are we speaking about 3 days or 3 hours gameban ?

toxic shard
sweet vigil
#

A person in my team messaged a admin but I feel as it was not me explaining what has happened it was unjust.

brittle bluff
#

And it’s my 2nd account because main was banned

toxic shard
#

you can't ban evade

#

our rules are straight, if you have a gameban that hit while you play on our servers, this is a permanent cheating ban on any current and future account

sweet vigil
toxic shard
#

a teamate can't make an appeal, if appealed and it was reviewed then you did it your not teamate

brittle bluff
sweet vigil
#

I submitted the appeal but he messaged a admin when it was still in review but as he explained the situation wrong I feel I did not have a say as the admin took my teammates explication without going to mine if Ygm?

toxic shard
#

(if it was your first gameban)

brittle bluff
toxic shard
#

well you have at least a 180 ban

#

come back when your gameban reach 180 days and your case will be reviewed (it won't be an automatic unban)

brittle bluff
#

How can I play rust without risking anything? Like my main got banned for me cheating but I’ve never cheated like. My friend downloaded cheats and he didn’t even use them they flagged him and then me. My pc is 3k dollars I bought it to play rust I would never cheat and freakin rust support just don’t care

toxic shard
brittle bluff
#

It wasn’t me who downloaded

toxic shard
#

but it's your computer

brittle bluff
#

My friend did on his pc I just played with him

toxic shard
#

no you are banned not him

#

you didn't got banned because he cheated

brittle bluff
#

Lboth me and him

toxic shard
#

then both were cheating

slow condor
#

@toxic shard sorry for tag but can you chack Appeal #1ea92f i was baned for high risc acc but dont know why

brittle bluff
toxic shard
brittle bluff
#

Like do you think I am stupid will risk hwid ban?

toxic shard
#

it's your account/computer

brittle bluff
#

Like bro I didn’t cheat

#

Like my pc is brand new 5070 ti and Ryzen 9 7900X

toxic shard
#

that's irrelevant, you have a gameban less than 180 days old

brittle bluff
#

I watiting for my main appeal for 30 days already

toxic shard
#

no response is a response when it comes to EAC/FP

brittle bluff
#

But my 2nd fresh account got banned for 2 hrs how did that happen

brittle bluff
toxic shard
#

you can't ban evade on rustoria

sweet vigil
#

if i send my appeal may u read it marc

toxic shard
#

No, I won't re-appeal bans i'm affraid

#

some other communities might allow you to join on a fresh account directly, we don't

brittle bluff
# toxic shard you can't ban evade on rustoria

Like I am not banned on ur servers on my main account I got banned on RustoPIA but i cant play on my main because its perm ban so I created fresh account to play on, cuz I’ve never cheated how can I proof

toxic shard
#

it's clearly stated in our rules

brittle bluff
#

Like search my whole pc, cs go has normal functioning fo vac they can check your pc and stupid rust just don’t give a dam

slow condor
toxic shard
brittle bluff
toxic shard
#

I don't know, we don't have any way to reach them for this kind of situation, it's 100% between you and them

lament shale
#

Is this real

image.png
toxic shard
lament shale
#

Thanks

toxic shard
slow condor
sweet vigil
#

marc thankj you for all the support even tho i didnt get unbanned its much appreciated

brittle bluff
#

So Marc after my 3 hrs ban can I play on other servers?

toxic shard
brittle bluff
#

So I can’t even play? 180 days only wait for Rustoria or I can play on other servers

#

Or in 180 days EAC will see my Appeal

toxic shard
#

at least 180 days before you case can be reviewed on rustoria

#

but from a Rust/Facepunch perspective it's 8 months if my memory is right, before that you could get ban any time

brittle bluff
toxic shard
#

no

brittle bluff
#

Marc I just checked I got unbanned and I wasn’t even banned on Rustoria but I am scared I will get banned

toxic shard
#

you are banned

brittle bluff
#

Nope

toxic shard
#

you bought again a new account ?

brittle bluff
#

I am not

#

No I didn’t it’s the same

toxic shard
#

then you on the wrong server

brittle bluff
#

Look

toxic shard
#

well enjoy the queue and the kick that will follow

brittle bluff
#

Bru

#

So what do I do

toxic shard
#

when you are in queue you are not online

toxic shard
#

and if you still don't understand/want to accept it you read it again and again and again

#

you won't play on rustoria for AT LEAST 150 days from now

#

(that's well after the summer)

brittle bluff
#

Omfds

#

But I will be hwid banned?

toxic shard
#

that's a question for FP/EAC

brittle bluff
#

Bro they are not responding like they just don’t give a shit

toxic shard
#

I already responded to this statement

#

there is nothing else we can do for you

#

either you get ALL your gamebans lifted or we review you case again in ~150 days

#

until any of those 2 conditions is fullfilled this conversion is over

quasi sigil
#

some admins on EU small?

coral hornet
#

Good afternoon, I was banned for playing with a cheater, but the cheater turned out to be a neighbor we didn't know about, and as a result, my teammates were unbanned and I was sent away.

quasi sigil
#

i found some cheaters on eu samll on Grid C6 thex are all cheating can an admin help

#

they raiding us

#

<@&874995535881326632> Help pls

shy remnant
glass oliveBOT
#

Hey, @quasi sigil

To submit a report on Rustoria:

If you are banned; please make an appeal.

shy remnant
#

Make a ticket please

quasi sigil
#

yeah to late ty

#

idk the names a

#

6 cheater xD

shy remnant
#

If you got killed by them, you can find the names in the F1 console

#

But if it's an entire team, it is really unlikely that the entire 6 are cheating, try to identify which one is/are specifically and make a ticket on each that you've found suspicious enough

quasi sigil
#

can no admin can just come on the server ? i know where they are

shy remnant
quasi sigil
#

cant make a ticket idk but ty for help

coral hornet
#

Good afternoon, I was banned for playing with a cheater, but the cheater turned out to be a neighbor we didn't know about, and as a result, my teammates were unbanned and I was sent away. <@&874995535881326632> And I've already written to support and I was refuted, although my teammates were unbanned

glass oliveBOT
#

Hey, @coral hornet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi sigil
#

if you want them they are on EU small in the base C6 its not the team with the name Capone DrJellyTime Wemsii Pencil and Dom anders if you wanna got them

shy remnant
#

On the user you suspect the most to be cheating

quasi sigil
#

i cant login

quasi sigil
shy remnant
sage nest
coral hornet
#

Good afternoon, I was banned for playing with a cheater, but the cheater turned out to be a neighbor we didn't know about, and as a result, my teammates were unbanned and I was sent away And I've already written to support and I was refuted, although my teammates were unbanned

shy remnant
#

If you did not appeal yet

#

Please do

glass oliveBOT
#

Hey, @coral hornet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout stirrup
#

Pls #b291ba

crisp salmon
red minnow
#

cheater in rustoria rn

glass oliveBOT
#

Hey, @red minnow

To submit a report on Rustoria:

If you are banned; please make an appeal.

serene solar
#

Hello, i need some help

crisp salmon
glass oliveBOT
#

Hey, @red minnow

To submit a report on Rustoria:

If you are banned; please make an appeal.

red minnow
#

monday

crisp salmon
serene solar
#

adm?

crisp salmon
serene solar
#

how do i appeal a ban that i don't even know whu i got??

crisp salmon
glass oliveBOT
#

Hey, @serene solar

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

serene solar
#

I got banned and I don't know why. I am always honest. Can you check my account? I am always buying and would never do that. Please help me. I would never cheat in a game. I am learning to play, you know. I am Brazilian and I am making an effort to try to write this to you. I will do whatever it takes to resolve this misunderstanding. Anything, you can check while I am playing or whatever you want. Please unban me. I am a bit inexperienced, but I do my best to regain my access. Sorry to bother you. I hope you understand, and I don't know English, I am using a translator. God bless you!!

crisp salmon
glass oliveBOT
#

Hey, @serene solar

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

crisp salmon
#

thats the only thing u can do buddy

serene solar
#

I wrote this for you guys, I hope you understand

#

I'm doing my best using the translator to try to explain myself

#

@crisp salmonThank you my friend for having helped, sorry for the inconvenience, I appreciate it

formal storm
#

!report

glass oliveBOT
#

Hey, @formal storm

To submit a report on Rustoria:

If you are banned; please make an appeal.

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opal root
#

Hi supprt

quick hull
#

Dear administration, I was banned but then unbanned on the website, please help me.

gloomy quest
#

Any administrator online pls!

#

got a +10 ppl waiting

viscid hatch
#

appeal

prime thunder
glass oliveBOT
#

Hey, @viscid hatch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick hull
#

Dear administration, I was banned but then unbanned on the website, please help me.

viscid hatch
#

appeal

#

The above application has been submitted

autumn gust
#

Activly getting raided by cheaters

#

Admin sos

viscid hatch
#

The above application has been submitted

#

But no one has dealt with it for a long time

sage nest
viscid hatch
#

OK

gloomy quest
#

<@&274980199668645888> @unique cedar i got banned by admin abuse

smoky cape
gloomy quest
#

we was 12! by vincentSMG ngl

glass oliveBOT
#

Hey, @gloomy quest

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy quest
#

Just gonna say VINCENTSMG STREAMER ABUSER.

smoky nova
#

!report

glass oliveBOT
#

Hey, @smoky nova

To submit a report on Rustoria:

If you are banned; please make an appeal.

tough patio
#

any admin on .

#

?

sweet elk
#

Hi, what should I do for my friend, who was banned for playing with a cheater, and it's been more than 2 weeks? He still can't log in to your server

ocean valley
#

please help now

sage nest
sweet elk
#

Yeah

#

He hasn't received a response to his appeal for about two days.

sage nest
ocean valley
#

You can't stop the cheaters and you're causing us harm.

sage nest
glass oliveBOT
#

Hey, @ocean valley

To submit a report on Rustoria:

If you are banned; please make an appeal.

ocean valley
#

Reporting this won't benefit me in any way, it's just wasting my time.

glass oliveBOT
#

Hey, @ocean valley

To submit a report on Rustoria:

If you are banned; please make an appeal.

ocean valley
#

You can't stop the cheaters, you're wasting our time

#

The person I met in the game didn't have a cheater written above their head

covert tundra
#

I’m assuming eu med is gonna wipe again on the 30th is that correct ?

knotty glacier
#

Dear Administrator,
My Steam profile: https://steamcommunity.com/profiles/76561198965153798/
My account was banned in December 2025 due to a "high-risk" flag. My appeal was rejected at the time, and I am now unable to submit any new appeals through the official appeals website.
However, I did not cheat. This is my only account. Currently, I am only banned from the CO server, and I can still play on other servers normally. I hope you can review my ban again.
Since I cannot submit any new appeals through the appeals website, I am reaching out here for help.

neat pumice
covert tundra
raw trail
#

Admins, can you please help? https://steamcommunity.com/profiles/76561198368299251/
My Steam account... So, I can't log into the server
rustoria.co eu east long. When I log in, it crashes to the main menu and says "play elsewhere," although I can log into other servers without problems. Can you kick or kill my character on the server so I can try logging in?

ripe gyro
#

hi. I was banned on your server. Although I haven't played on the main server for over a month. Is it possible to find out the reason for the ban?

sage nest
sage nest
ripe gyro
sage nest
glass oliveBOT
#

Hey, @ripe gyro

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

neat pumice
ocean valley
#

When will you get back to me?

sage nest
ocean valley
#

yes

sage nest
# ocean valley yes

It will be checked when the admins get to it, youll see an update on your ticket when they do

ocean valley
#

My younger brother gave his account username and password to someone he met in the game so they could play together, and that account got banned

#

This is my new account, I don't share it with my brother, the other one is banned anyway.

#

I've had enough trouble

#

By failing to prevent cheaters, you are seriously harming those who want to play the game fairly

neat pumice
ocean valley
#

You idiot, he's only 12 years old

#

The problem is that you're victimizing a lot of people in order to stop the cheaters

#

You don't even have the IQ level to understand this situation

raven mist
ocean valley
#

It's complete nonsense anyway

#

You are useless people

raven mist
#

Appreciate the kind words

#

Best of luck elsewhere!

ocean valley
#

My account is new, how can you ban it without any justification?

raven mist
#

Justification was said above

ocean valley
#

You gave the excuse that you were playing with a cheater, but that's not true

#

Do you understand, you idiot?

#

I'm having problems because of a situation you're not managing properly in the first place

raven mist
nova berry
#

to report cheaters where?\

orchid lynx
#

!report @nova berry

glass oliveBOT
#

Hey, @nova berry

To submit a report on Rustoria:

If you are banned; please make an appeal.

sage nest
sage nest
nova berry
#

!report

glass oliveBOT
#

Hey, @nova berry

To submit a report on Rustoria:

If you are banned; please make an appeal.

devout stirrup
#

!appeal

glass oliveBOT
#

Hey, @devout stirrup

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

warm jasper
#

appeal

crisp salmon
glass oliveBOT
#

Hey, @warm jasper

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

orchid bone
#

may i ask why there are no jungles on the map anymore?

#

maps are pretty boring now, its like playing rust 2 years ago

sage nest
subtle cobalt
#

!appeal

glass oliveBOT
#

Hey, @subtle cobalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

steel dirge
#

!appeal

glass oliveBOT
#

Hey, @steel dirge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

arctic cosmos
#

Has anyone else been banned for using cheats just like that? Or am I the only one?

#

Кого то ещё банили за читы или я 1 такой?

#

При этом читов то нет

nova tiger
#

!appeal

glass oliveBOT
#

Hey, @nova tiger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sage nest
glass oliveBOT
#

Привет, @arctic cosmos

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

arctic cosmos
#

Да я уже кинул апеляцию

#

Только смысл если дом сгниет уже

real perch
#

It's been 4 days and I still haven't received a reply.

image.png
sage nest
#

Business days means eeekend doesnt count

sage nest
wraith jackal
#

@balmy cypress hey man is there anyway you could check DM whenever u got some spare time. Sorry for taging you but dont know how else i could get ur attention. thanks in advance

orchid bone
sweet elk
#

Hello, what should I do? My friend was banned for playing with a cheater, and it's been more than two weeks. He's been appealing for a long time. He still can't log in to the server.

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

strange hedge
#

hey

sweet vigil
#

I created a appeal but the appeal was denied since a teammate messaged a admin and didn’t explain fully as I feel this was unfair andI would like to appeal again and explain the circumstances from my ends is this possible?

unique walrus
#

@strange hedge

#

been banned for playing with a cheater he just got rust he def aint cheating look into this please Appeal #be33fd

#

<@&874995535881326632>

sweet vigil
hearty glacier
#

hi

#

helpme

urban panther
#

what do you need help with

hearty glacier
#

I got banned because I didn't know there was a cheater on the team. I just recruited him. Can someone help me get banned? We are innocent.
I have evidence that we should accept him into the team.

orchid lynx
#

!appeal @hearty glacier

glass oliveBOT
#

Hey, @hearty glacier

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

soft roost
crisp salmon
glass oliveBOT
#

Hey, @soft roost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

soft roost
#

!appeal

glass oliveBOT
#

Hey, @soft roost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lament sedge
cunning canyon
#

pleaase check Appeal #137881

robust musk
#

!appeal @sharp needle

glass oliveBOT
#

Hey, @sharp needle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout stirrup
#

Dear administrators, could you please tell me why my appeal was denied? (#b291ba)

#

I waited so long to be rejected? I'm an honest player with no bans on my Steam profile. So why was I rejected then?

#

At first, I asked for a day to file an appeal. Because of your arguments, I couldn't do it. And now they've denied me? Where's the justice? It would be better if you caught cheaters instead of just banning honest players.

#

I can't even re-file an appeal!

E0F5AD52-684F-4110-B3D7-F97A31DF338F.png
lethal aspen
#

i got banned for cheating when ive never cheated in my life and i had a vpn so idk if thats why but i had to turn it on bc they dont accept tmobile ip adresses

#

but i can assure you im not cheating so id like a explationion on why im banned for that

robust musk
robust musk
glass oliveBOT
#

Hey, @lethal aspen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lethal aspen
#

i already appealed

devout stirrup
#

Reason for refusal!?

lethal aspen
#

they havent said anything abt my ticket

devout stirrup
#

If I'm an honest player and I don't have any third-party programs, why did I get banned?!

thorny galleon
#

toria admins can i use a vpn for playing on a eu server? for lag

#

@robust musk

robust musk
lethal aspen
#

i used a vpn and it worked js fine until i kept turning it on and off so i could sign in to rust plus on my browser so i had to keep turning it off and now im banned for cheating which makes no sense

thorny galleon
#

sorry

lethal aspen
#

unless the dude thats my neighbor is cheating bc he added me to team

robust musk
lethal aspen
#

ok thanks

devout stirrup
#

CopyCat Please do not reply to me! I am waiting for a response from the administrator.

lethal aspen
#

im js pissed i spent 10 hrs straight on the server and i havent slept yet and now all m grinding was for nothing

viscid hatch
#

appeal

robust musk
robust musk
glass oliveBOT
#

Hey, @viscid hatch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout stirrup
#

What cheating?

#

I'm even curious where I cheated.

robust musk
devout stirrup
#

I presented proof of purchase for the game, a Steam receipt, and my phone receipt. I am the owner. My address may not match the address I registered with, as I've moved and everything is in the same country.

#

Where can I file a complaint against the administrator and the project itself? I don't think this is fair.

#

!!!!

#

You banned an honest player. I play without cheats. I have all my purchase receipts. I created the account!

#

<@&274971100184576010>

#

The appeal didn't even require any additional evidence from me to confirm that this is my account, that I don't have any cheats, etc. Although I can provide everything that is needed. Just tell me what!

quick hull
#

!appeal

glass oliveBOT
#

Hey, @quick hull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

soft quiver
#

Please unban me from official I got banned for playing with cheaters and I didn’t know they were cheating they kept on saying “mien is cheating ban him and I wasn’t I have 300 something hours and got game banned until 14 April but I cannot play any official server if u unban me please let me know ! Thank you .

robust musk
soft quiver
#

Yeah

agile cosmos
#

Hello. I was banned from the Rustoria server due to a "High Risk Account." I would like to clarify the situation and request a review of the decision. I have over 4,000 hours in the game, have been playing for a long time, and always strive to adhere to the server rules. If my account was flagged as "high risk" by the system, please explain the reason—it could be an error or an automated system triggering it. I am willing to provide any additional information if necessary and undergo verification to confirm that my account is being used fairly. Thank you in advance for considering my request.

void mist
#

I was banned from your server my first couple days of rust for evasion. The reason for this was because when I first bought my pc, I didn't have a steam account, and I got one from my friend, but the account was banned on rust and he didn't tell me why, so I didn't worry about it. But when I first got rust on a new account servers were banning for evasion even though that wasn't my account. please check my history I have never cheated only banned for evasion because of my friend's account. Please unban me. Me and my friends just want to play on your server.

hollow cosmos
hardy steeple
#

a couple of weeks ago, I submitted an appeal to unlock the server Your appeal has been approved.
You are no longer able to add to the appeal. does this mean that I have been unlocked or not?

static quest
#

hey mods i submitted an appeal on your website two days ago will i get an answer soon or no

#

i got banned for playing with a ban evader he was from lfg

#

thank you for your time

north crest
hardy steeple
shadow pasture
#

Are the 'High Risk Account' bans permanent?

sturdy terrace
twilit lintel
#

Ticket #89a0a8

shadow pasture
sturdy terrace
shadow pasture
#

And I really want to play, but nobody's really interested, just memorized answers

sturdy terrace
#

You'll have to find somewhere else to play

shadow pasture
#

This isn't a helpful situation; nobody is explaining the reason for this ban or how to fix it

#

There's nothing about this even on the Rustoria website

#

Can anyone see anything about 'risky accounts'?

shy remnant
grand panther
#

My friend and I play on the EU medium Rustoria server, and we built a small base with a bunker. However, the bunker is locked, and neither of us has locked it. We don't understand why. If you could help us, please, because our base hasn't been raided yet. I'd like to continue playing.

balmy cypress
shadow pasture
shy remnant
violet ruin
#

only whitelisted for known creators

#

I think no point in bothering unless you're 100k>

karmic rock
#

They have let some small full time creators in and i just wna ask for a freind with around 5k> that is shy to ask

fossil stirrup
#

@violet ruin how do I find out how long my ban is

violet ruin
glass oliveBOT
violet ruin
#

we don't have anything to do with him

karmic rock
#

Ohhh i see well thanks ill try that <33

fossil stirrup
#

@violet ruin u want me to tell u my stream id?

violet ruin
#

yes

fossil stirrup
#

76561199760524216

violet ruin
#

wait ill respond to your message once I get a response for your length.

fossil stirrup
#

K Thnaks

violet ruin
north basin
#

is their any admins i can talk to rq

fossil stirrup
#

@violet ruin am I banned from all rustoria servers now???

violet ruin
violet ruin
north basin
#

can i dm

fossil stirrup
#

K thanks

sweet helm
#

anyway to get unband?

violet ruin
glass oliveBOT
#

Hey, @sweet helm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shadow pasture
north crest
shadow pasture