#support
1 messages · Page 911 of 1
check with your previous name
I dont have one i didnt change it
whats your steam id? and which server you're checking?
yeah i think it's the website because i'm also having the same issue
i suppose it'll be sorted out eventually then
i forwarded the issue
thank u
Good afternoon, I'm from Russia, who can I contact regarding the blocking?
!appealru
Привет, @sacred patrol
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
thx
how long does it take to process an appeal?
i already told you it can take a day to 3 days, don't spam the channel about your appeal when it was created an hour ago
1 to 3 days
what if 4 days have already passed?
that rarely happens
send me a screenshot of your appeal privately
second
Sunday doesnt count*
Or at least im pretty sure it doesnt
his situation is different 😅
this is my main discord it has been muted forever can it get it removed pls @unique sparrow
I was banned for "Cheating", even though I never used anything. Does anyone know if this ban can be lifted?
!appeal
Hey, @honest grove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I discovered that there was a cheating team because they were always able to locate our team's position, yet we didn't make any noise at all. Could someone please take care of this?
!report
Hey, @tidal pawn
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
pls can u unmute me pls its been so long
hello im waiting answer for 2 days can i get fucking asnwer for my appeal
i give all proofs
i got first answer and i just got ignored
when sea med force wipe
you mean map wipe? because we're far away from force
no force so i can book off from work 🤣
!force
Hey, @halcyon kiln
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.
thanks! still plenty of time
Is iamjack on yet
Appeal #5a5697
hello @uneven grove , appeals usually take 1-3 days to get an answer, although it can be more based on circumstances.
im got first asnwer already
.
I have reported a blatant ESP'er who intercepted me as soon as I equipped a launchher
They should be banned, please don't give me the standard I have viewed them for a while etc
Can we get some action on this user he's clearly fucking cheating and he's just farming as much as possible for his team before his ban
when hes banned his whole team will be gone anyway
he's just on a rampage gathering as many kits as possible
We desperately need intervention
it should only take 1 day tbh
it rarely actually takes up to 3
i made a low priority ticket that was answered same day so i guess be patient 🫡 
admins will handle it shortly, most likely already spectating
if it was up to EAC it'd take forever not 1day
reports are handled in no time, there's misunderstood of what emily said, they meant ban appeals
isnt that for all tickets?
anyway answer is usually <=1day for tickets so its as fast as it gets
no.. i don't think you're reading correctly of his situation, we're not even talking about ban appeals
no i mean reports
please unban me I am not cheating and Im really bad at the game. No reason to suspect me of cheating otherwise. Appeal #cdcac5
didnt know these were handled differently
reports are 10-20 minutes
I hope someone is wat ching this shit
No.. thats appeals
Cheater tickets are way faster 
he's gonna get off the server if he's not caught quickly 🙁
if he leaves he will get caught by interpol (joking)
Fucking hell, I got a reply from the admin who said he wasn't cheating
CLEARLY just viewed him at night when the server isn't active. He's blatantly using ESP. Freakin unacceptable man
Any chance this can be properly investigated please
i'm not an admin but i suggest you to collect evidence (videos/images) and report him again

Rumors are spreading that Rustoria has taken out Jungle Biome from the maps due to performance issues on the client side. Is this true or are they just simply being voted out? TIA
what to do if appeal got denied?
Not due to performance side, it has to do something with biome rotations and it not fitting i believe
sent over to our map man
hello can i talk with admin
i want show him some clips
<@&874995535881326632>
Clips regarding what?
some of sus clips
Please report on our website rustoria.co/support
i did but i have many clips
Upload to yt/streamable please
Thanks for the info and sharing with the map folks as well.
no one can come i have i think 4 or 5 clips and very sus
can any admin help me plz, i got banned for nothing
rustoria mondays
<@&874995535881326632>
Hey, @random dagger
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi, are you able to check Appeal #87a1a8 please? I have been banned yesterday for high risk account and I wanna play biweekly wipe with my team tomorrow pls
check my ticket Ticket #9ae748
There is an issue on us Long. It's telling me I can't build this close to harbor even though I am way outside the build restricted zone
Is there a another monument nearby
please be patient
No it's an oddity. There are other bases between me and where I'm trying to expand my base too. I am more than tripled the distance away from harbor
Specifically, it's the self South West harbor on us lawn
rustoria mods are lowk goated
US long?
Correct
south harbor right?
Correct.
No, I'm g28
it could be the building radius shown in picture, it doesn't show the grids accurately on the picture
Has there been changes that I was unaware of. I was able to build there yesterday. And we have bases currently in that Red zone
not that im aware of
i need help to get cheater banned we might have clip prof
Hey there, please submit a ticket on our website: https://rustoria.co/support
thank you
can someone please look at my appeal its been a day wipes tmrw! please 
Please tell me how I can solve this problem.
What problem are you facing?
High risk account
!appeal
Hey, @tardy grail
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I don't have a lock, I haven't played on the server, and I decided to try it. I've played on modified servers before.
You must create an appeal on the website
Just watched this same cheater literally spiderclimb up a wall that has no ladders on it and the reports keep coming back as sorry can't see he's cheating lmao
What a fucking joke
definitely something to post on support channel lol..#looking-for-group
If you can get a clip of them doing it put it in your ticket
No one has time to sit there and watch a single player all day if they are toggling
Watch him for 5 minutes not all day and you'll see lol
I'll seal up bunker for 3-4 weeks and wait for f7 to take care of it
That's above my level unfortunately, even if I saw it I don't have the powers to push a ban
Is there any admin I can discuss the situation with in private messages?
Hello, i was banned for high risk account how do i get unbanned please .
Is it possible to speed up an appeal? My team was falsely banned for association as we joined a team with our neighbors to avoid killing eachother over and over. Wipe is tmr and we were banned over a day ago now (still no response)
<@&874995535881326632> can u check these guys if they have any admin on them because they found ppl so quickly i mean it they are rly sus or maybe they hav vision or something idk 76561199063221568
Admins dont and cannot play rustoria
Also the account hasn't played on our servers for quite some time
hey admins what about my message 😅
im getting left on opened out here
Appeals take 1-3 business days, so your banning admin will most likely reply soon
And I’ve logout like 40 min and they found my base so quick they dont know where I live
They are very sus momo guy and getlas and the others rly sus i hope u guys do something
Please double check the steamid and make a ticket
The steamid you gave us has not connected in some time and is not online currently
Ok i will check
Hey, @radiant scaffold
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
if it possible check dms please
ngl yall gotta be some of the worst admins ive ever seen on a server
76561199132229344
Im sure that helps
This is the id
!ticket
Hey, @radiant scaffold
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
You will receive a response once an investigation is completed
youre telling me my ban appeal gets denied for sharing a ui with my unknowingly at the time cheating neighbor
Im sure they are sus
Who said it would get denied?
Closed
Then there you go, your appeal was denied
😭
just because you didnt like the answer doesnt mean we're bad
Your responsibility who you ally with
Thats right im with him
Yes and what were the answers to them?
storm
I will send
ur a bot
No, I see them. I'm asking if you understand the response to your ticket.
it does tho, banning people that aren't cheating and had no association
any "streamer" would alr be unbanned
Maybe he have a script idk you should check his aim man this guy is not normal im rust player and ik how the players play and how the aim goes and i did f7 report some players and they got banned so these guys are very sus
You teammate literally said being in same UI
Make a new ticket and we're more than happy to reinvestigate the player.
hey i think they said to make a ticket
not sure tho
I hope you check his aim in the ground
I will make a ticket for 3rd time
I did it
i get yall side, but its a little upsetting. logged on joined the team didnt even get to leave the base and i was banned
just saying its unfair but what can u do ig
Our manager explains a similar situation quite well the other day.
You may click to see the full response
Not exactly your case but if your appeal was denied then unfortunately your ban will remain
It should be temporary
hi anime admins know how i can get demo of a wipe? or get in contact of someone
how long does it look at appeal's?
1-3 days
okay
!appeal
Hey, @odd spire
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What is your Steam ID ?
Or your appeal n°
Won't be necessary
You'll need to find somewhere else to play mate
hi king, could you look into an appeal please... I was roaming with my team next to launch side on US long and got banned for high risk account, ive literally got 10k+ hours in the game...
appeal #87a1a8
we wanna play for biweekly wipe so it'd be nice if you could look into it
Sorry you'll have to wait for the banning admin to review your ban
oke fanks
Because trying to evade a ban evasion ban from a cheating ban is not permitted
Won't go into further details, you know what I am talking about ofc
it is utterly fucking bonkers that this fly hacking, speedhacking dude is still on the server lmao
welp how do i check my ban time? i just played less then an hour with my old minecraft buddy and all the sudden i get banned for teaming with a cheater, i didnt know he was cheating or anything, cant really prove that so im just looking just to find out how long the ban is, was babushka and ive played countless times on the server.
Connect to rustoria server
And in disconnect reason you will see when ban expire
is whipe tomrrow
I wanted to sell my house in Rust
I was blocked
I wrote to the admin after the ban
He asked me something. I didn’t understand. I’m watching now and I’m still blocked. I won’t do it again Break the rules
we do not take appeals trough discord
!appeal @trail cape
Hey, @trail cape
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I can't write an appeal
ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.
make sure you have connected the right account
dm shenzzy
I wrote shenzzy immediately after the ban
they immediately told me that they couldn’t do that, then I didn’t answer, now they don’t answer me
its a person, they are most likely sleeping just be patient
just be patient, as said previously.
Hey Copycat, do you know where I can report phishing scams posted on the Rustoria server?
!ticket
Hey, @peak mica
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Please could you show me where on the website?
The website only has room to submit tickets for reports pertaining to in-game events
click here https://rustoria.co/support/report
I'm looking at it right now, I can report in-game players, or create a ticket based on a specific in-game server.
There's no ticket option for discord.
For reference, this is what I am seeing currently.
General ticket 
It requires you to select a server
I would select one just to make a ticket but thats just me 
I've already clicked on it and the screen it displays is in the screenshot above.
Should I just select a random server or
No, those tickets are ment for in game, simply just report them on discord and block them
Hi following up for my ban Appeal #cdcac5
Wouldn't it be imperative for Rustoria moderators to also moderate #looking-for-group
we do but there is some times we miss a message or two
So, where can I report phishing scams that are posted in #looking-for-group ?
That's why I'm trying to reach out to moderators at the moment.
you can reach to us if you are concerned about any possible phising or scams in one of our chanells for me personally i wouldnt mind getting pinged (dont mass ping staff)
I'll DM you the details now.
sure
Hi, I need help regarding a ban appeal. Could a moderator please assist me in private?
!appeal
Hey, @sick marsh
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hey i have a clip of a blatant rust cheater on US Low Pop
!report
Hey, @ancient iron
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
any reason Rustoria servers esp us main is down?
why is my account dammed high risk in Rustoria us medium premium?
Hey, @surreal stag
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @stiff gate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!wipe sea medium
Hey, @placid robin
To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
pizda
Help question
ask
I have a new account newly bought my old account was been banned due to high risk account.
So the question is should i need to declare the new account first before playing to the admins to be white listed
I already talk to one of the moderator here before but i just want to be sure.
have you made a ban appeal?
Yes but it was declined
yeah.. not too sure if ban evading is the best option here, i could be wrong and your situation is different
i would mention the admin role with the question included
- your ticket id too
Lemmee get the ticket i.d
xD
Hello <@&874995535881326632> i would like to ask if i join the server again with a new account because my old account was been banned on the server due to highrisk account. Will be the new account might be banned to due to highrisk?
Here is the appeal number on the old account Appeal #8ec6eb
Your appeal was denied, you cannot play on Rustoria servers on any account. Ban evading will result in you getting banned again and most likely your team mates with you this time.
No reason provided? Or just because its a new account?
too many connections with this ip, when does it reset? cant join the server
You can see the reason, it's a High Risk account, we gave you the opportunity to give us the full story in your appeal and you didn't so there is nothing else to do I'm afraid. You'll need to find another server to paly on.
You can submit an appeal on our website and we will check as soon as possible https://rustoria.co/support/appeals
Can you walk me through the process of downloading world faster. it is very slow for me. like .1 % per sec. on wipe day it is so frustrating. <@&874995535881326632>
You could try downloading the map and putting it into your maps folder from #wipe-feed before the server wipes
too many connections from this ip, when does it reset? cant join the server
Feel free to send me a DM
i did 🙂
What does Que get to on rustoria us main on wipeday? Like # wise
Can vary from wipe to wipe, depending where groups are playing etc, can be a couple hundred if it's just one of those popping wipes, especially as the server first wipes.
Not from an employee perspective. Would you say I would need Que skip if im playing on wipe?
like when it wipes im trying to load in as fast as possible
And do yall only accept stripe and PayPal. Do you guys not take credit or debit card?
If you're goal is just to instantly load in and not worry about the surge of hundreds of players connecting and maybe / maybe not being lucky and getting in without VIP then sure, it's up to you of course though, there is always the chance you get lucky and load in without it but yes having queue skip is the 100% answer
You should be able to just use your credit / debit card through Stripe
do yk the time when sea med wipes
SEA Medium wiped 30 minutes ago
how can i move my vip from main to medium? i bought the wrong one
where do i see when that biweeklys wipe
how many slots on east eu medium?
Check battlemetrics
What should I do with high-risk accounts?
!appeal
Hey, @marble tulip
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Why did my account become a high-risk account?
Can an admin message me asap please
what you need help with
can u check pm pls
it could have multiple reasons, most of the time it is a ''precautionairy measure''
concerning?
How to solve that?
press this link
Staff does not interfere with any gameplay, you need to figure out how to get your boat unstuck yourself, without help from staff
My account has nearly 2,000 hours of playtime and owns in-game inventory assets. It has been incorrectly flagged as a high-risk account, and my appeal via the website was rejected. I sincerely request a manual review to restore my account and clear my name
!appeal Hey! you can appeal below
Hey, @stray pivot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@robust muskAfter my appeal submitted via the website was denied, the appeal channel has been closed. Therefore, I have no other choice but to contact you.
No indeed, Rustoria doesnt take second opinions or second appeals, once your appeal is denied you will need to find a different server to play onto
I can provide any evidence you require to prove that I have never engaged in any behavior that violates the server rules or compromises the fairness and security of the game. This ban is completely unfair to me and represents a significant loss to my account.
If I had cheated, I would willingly accept any punishment. But I did NOT cheat, and I cannot accept this ban.
As said previously, all has already been reviewed in your previous appeal, nothing anyone can do right now, you need to find a different server to play on
@robust muskI believe your job here is to fix the errors made by inflexible automated systems. Otherwise, what’s the purpose of having human support?
It is not an error, your appeal got denied by a human not by an automated system, please if you dont need any other support move to #general
Writing in here will not change anything
Even the human review was irresponsible and careless. I am truly disappointed in this .co server.
why my friend acc got high risk account in sea long ?
he got 900 hours
@robust musk
!appeal
Hey, @latent orbit
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ok thank you
Ofcourse!
What do you mean VIP check? You bought it and did not receive?
wait 30 minutes, if it is still not there make a #payment-support ticket.
amin check 76561199473166129 30 minutes.
yo i tryed to join eu medium and it5 says go top rustoria pixel or some shi on discord can anyone help
@robust musk
if it is still not there make a #payment-support ticket, and simply wait, it is a very sensitve and delicate ticket not everyone can handle
@robust musk how i fizx this
dm @shy remnant
!steamid
Hey, @balmy forge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
my id 76561199473166129
How can I find out how long I've been banned? id 76561199642106191
Please, read the rules at https://rustoria.co/rules/vanilla, once you’ve find out what you did please let me know in DMs
i already knooowoowow
i cannot put value more than 1,000 in vending machine
please help me
thats how the game works
it was new update?
its been for ever like that
oh i cannot sell 2k sulf for 1 bp as an example
i remember last time i can
Hi, I previously contacted them about an appeal. They gave me a link to the forum, but the website says there's no ban on my account, but I still can't access the servers. What should I do?
Resolved
How can I find out how long I've been banned? id 76561199642106191 @neat pumice
Could it have been on a modded server perhaps?
When you try to connect to the server it usually will tell you how long your ban is
If im not mistaken if theres none it means perm
I'm just being disconnected from the server and getting information in the Discord storm
im in sea med rustoria vanilla
I meant with the 2k stacks in the vending machine
Ive only seen 1k stacks in vanillas
I'm just being disconnected from the server and getting information in the Discord storm ???
!appeal
Please DM @sturdy terrace with your STEAMID
ok❤️
what to do if you're at risk?im not have cheats
!appeal#
!appeal
guys can you help me why i cant manage my clan on rustoria :
im the owner of that clan
I wrote to me, it says that it has already been appealed
preciso de ajuda
if you've already appealed and it's been denied I'm afraid there's no other recourse, you won't be able to play rustoria servers
Well, I just got a rip clan for the fact that I don't have enough hours, although it's just 2 accounts and nothing else
hej why i cant manage clan when im the owner ?
my corpse with rockets got under the texture what should I do
Hello, I am waiting in the support voice channel.
It's the same thing that just a player enters the game once, kills someone and is rejected immediately
Admins dont interfere with gameplay, youll have to try and loot it yourself im pretty sure
Try placing a foundation 
check appeal 76561198005353257 please
Appeals usually take 1-3 days
Preciso de ajuda no brlong, algum admin online ?
Em que tipo de ajuda você precisa?
waiting for support in channel
Can you see the manage button? can you click it? what step are you getting to befoer you run into a problem#
i cant
i cant see manage button
I don’t see the “Manage” button. Where should it be?
I cant find my stats on rustoria.co
Anyone got ban for high risk account for no reason and got unban ? ?
Thank you, can you make a ticket on our website and a web dev will investigate and fix.#
i already did ticket
can i got banned when i used GearUP?
Which ticket do you want to open?
but reason is cheating and not vpn
desconect is message cheating
!appeal
Hey, @orchid egret
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i suspect its not the disconnect message
but u
🫡
we don't ban for vpns, if u were banned it's for another reason#
Which website?
só uso vpn, losslass scaling and afterburn
I only use VPN, lossglass scaling and afterburn
Which website should I access? I don't understand this.
@sturdy terrace When can I get an answer about the blockage for selling my house?
Когда вайп на медиум?
vpn da ban ?
No, we don't ban for vpns
then it doesn't make sense
@sturdy terrace When can I get an answer about the blockage for selling my house?
if u were banned for cheating u were banned by admin not cuz something was running
Stormz doesn't respond, who can I talk to about the ban?
That makes even less sense; it didn't even leave the base, I'm a builder.
because it kicks you off the server and tells you to write stormz
Hello Support staff, I've got a small problem right, biweekly wipes today and I wanna get VIP for me and my team however, the issue we have rn is that I am high risk account banned while having 10k+ hours in this game, so I'd appreciate if I could get a reply on my appeal - thanks!
Appeal #87a1a8
@sturdy terrace When can I get an answer about the blockage for selling my house?
stop tagging the admin, if you dmed them you willl get a response whenever they are back
you will need to wait.
How can I appeal my ban on the server?
Can this be done via a ticket on the Discord server?
what is this ?
Hi VIP gives you additional slots to sign up
Through the website
!appeal
Hey, @jolly sigil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thx
When is the wipe on Eastern Medium?
When is the wipe on Eastern Medium?
It should have wiped already, forwarding to the devs now
it didnt wipe, thanks
@thorny dune will there be a new wipe time or just when they sort it?
When they sort it most likely, forwarded now and I'll let you know here once I have an update
thanks
When will I get a response about being banned from the server for selling my house? @sturdy terrace
It likely wont increase any further
it ussaly goes 700 every wipe hoe come its changed
I don't think it's ever been pushed to 700 as a flat number, it's always pushed as far as it can be to match both the play style of the server and not impact performance, plus any VIPs that connect on top of that. I'm not directly involved with that side of it, so don't take my answer as fact, if it can be increased it definitely will be, but likely not much higher as it's a medium server.
when will there be a wipe on the medium east
where wipe on medium east
Medium east not wiping has been forwarded internally, once I get some information on what's going on and when it will be wiped I will let you all know here
Where can I file an appeal about the ban?
Where is the wipe on rustoria eu east medium? <@&274971100184576010> <@&393554009799000064>
he just answered that question what are you guys smoking
Can you help me please? There must have been an error and it won't let me into the server.
<@&874995535881326632> i buy a vip for my mate but its not working (rustoria eu mediume)
Please open a #payment-support ticket
is there a error with eu east medium
This should now be fixed and you can connect
@thorny dune when eu east med wipes will yall be telling us a hr before or the moment it wipes yall let it klnow
When will I get a response about being banned from the server for selling my house? @sturdy terrace
It'll likely go down immediately, but I'll message here as the server goes down if it's wiping or if it's a bigger issue
Yep, server is restarting now to wipe
are u gona ad more slots to eu medium?
EU East Medium is now restarting to wipe
can an admin please look at my appeal 87a1a8
When will I get a response about being banned from the server for selling my house? @sturdy terrace
more slots be?
EU medum more slot be?
yeeees
!slots @fickle hatch
Hey, @fickle hatch
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
@eager copper ^^
?
@thorny dune
Hi, I've been banned from the server, where should I write about unbanning?
!appeal
Hey, @novel copper
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@glass olive could you have a look at appeal #9e08bb. Just wanna join my old friends in this server on wipe day if u could.
Hey! appeals take 1-3 business days, please be patient while an admin will review it in that period Note that it could take more or less
EU medum more slot be?
!report
Hey, @sly shale
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report 76561199477911744 cheat rustoria eu east long
Hey, @sly shale
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Please open a ticket on the website and do not mention the name of the cheater in this channel, this may help him
why rewipe?
BRO WHATS IS EU EAST MEDIUM BROOOOOOOOOOOOO
on east medium
REWIPE????????????????????????????
EU MEDIUM SLOTS MORE
yea
!slots
Hey, @ionic stag
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
that means server laging
sosi
Is there any way someone could check my appeal it has been 3 days
dm me your the screenshot of your appeal, ill take a look
its there some kind of form to ask an unbann?
!appeal
Hey, @gilded bough
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
but if i maded a appeal?
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
nono sorry , like past 1 year i made it when i get banned
what was the result?
can i send the dm to you?
@glass olive I am unable to link my Steam account to the website. In that case, what can I do? I want to appeal an unjustified ban.
No thanks, i dont take dms regarding appeals, what was the result/outcome of your appeal
WHAT IS HAPPENING WITH EU EAST MEDIUM
this was the appeal
@robust musk I am unable to link my Steam account to the website. In that case, what can I do? I want to appeal an unjustified ban.
8 months ago for high risk account and i treated to give info about anything
What's this wipe on eu east medium <@&274971100184576010> <@&393554009799000064>
It seems like the result was that your appeal got denied, Rustoria does not take second appeals, you would need to find a different server to play on
dont ping staff, it already wiped
It wipes 3 times.
Did you got unban ?
crazy, well thanks btw good luck to all guys
nope
No problem! goodluck.
@robust musk I am unable to link my Steam account to the website. In that case, what can I do? I want to appeal an unjustified ban.
I lost my progress because of your mistake <@&274971100184576010> <@&393554009799000064>
My teammate got ban too for the high risk account he playing in geforce now i dont know why ?
dont ping staff
dknow too, all i have to say but it is permaban so ggs xd
again, do not ping staff
1000 actual hours or idle?
<@&274971100184576010> <@&393554009799000064>
What important idle or playing hour
So idled hours
dont ping staff please
What important bro when he not hacking
Because 1000 fake hours means nothing lol, are you really asking this?
i played before in my brothers account and got almost 2k hours in their before switching it doesnt matter what hours someone can cheat XD
1000 fake hours is the same as 0 hours, if anything it’s worse than 0 hours
Lmao u want to know what his kda ?
I don’t no, he can make an appeal though
Admins will reply when they have a chance, he should send his main account in the appeal
https://www.reddit.com/r/playrust/comments/1sn629k/rustoria_admins_lying_and_prioritizing_vips_after/ i found these thread while scrolling. who did you piss off lmao
Yes he sent today
And don’t just say he doesn’t have other accounts
i sended too but the staff doesnt care about XD
legit AI generated post
KD doesn't mean anything
400 k sulfer farming 750 k metal farming
plenty of shitters esping
any admin pls????
are u a admin flower ?
no
If not it not ur business
bro got mad
i ask only arab guy lol
I not mad i just sad for my teammate cant play for high risk account for no reason
well tell him to make a ticket and be done with it
Yes he do
sitting in here arguing with people usually doesn't fix anything
luke isnt ai lol
i dont understand how u guys just ban people and dont reply to the appeal
admins pls???
Hey?
obviously not, the less cheaters know the better
I am unable to link my Steam account to the website. In that case, what can I do? I want to appeal an unjustified ban.
Can I send you my Steam ID?
they aren't going to perfectly explain why someone gets banned for cheating
My head hurts reading that, u cant have unlimited servers slots
he topup everyday for 3 dollar to get 10 hour lmao
lmfao i dont even think the guy knows what his AI prompt generated
i dont know what high risk account this define
Send your steamid so that the administrator can help you
1000 hour afk lol who will do it ?
hours can be faked
something i found out some time ago
76561199102321449
i dont know but we’re not
@balmy cypress can u assign the admin that banned my acc for high risk to check my appeal? I wanna play biweekly and get vip for my team otherwise I'll move to different server, wtf is this dogshit man
Appeal #87a1a8
Can I send it to you via DM?
@mint warren
he isnt an admin
bro he isn't an admin use ur brain
brain is free, imagine.
3 year account can be fake too admin ?
Lmao
you can buy a 12 year old rust account if you really wanted
Who are we talking about?
his buddy got banned
What is high risk account mean
Did your buddy appeal
I did appeal, waiting for my reply. 👋
got banned for a “high risk account” on Rustoria.
Could it be related to playing on GeForce Now, since multiple IP addresses are accessing my account?
Maybe still not answer
Not my question 
Sorry for my bad english
I dont know still didint ask him
So you are being paranoid and dont rven have the appeal status
Lemme ask
Okay
We do reply when we have time, priority is removing cheaters above everything, we give extra priority to appeals around wipes though so just give it some time and you’ll hear back asap
what are the chances i'll get a reply before us biweekly wipes?
What is the ban reason
high risk account
eventho i have like 10k+ hours in this mfer game
I’ll see what I can do
76561199102321449
in dms on in public?
Anywhere man
?
did i need to link discord in rustoria site
76561199199528273
You don’t need to, unless you have a reason. What do you need?
I am unable to link my Steam account to the website. In that case, what can I do? I want to appeal an unjustified ban.
Can I send you my Steam ID?
after apply ticket
What is stopping you?
where the outcome will see in website admin
Same place he made the appeal
I sent you a message
its show only your ban is already appeal
Does it say accepted or denied?
Or it lets him send messages in there still
its said 1-3 day to answer something
Probably best you have him ask about this man
If you can’t see the appeal it’s pretty hard to know what to ask you
Can you reply to my message? (DM, please)
i cant sent a picture
What is stopping the appeal?
we dont know english that much
Bro
I can't link my Steam account to the website. I sent you the screenshot via DM.
You already said that, please explain why you can’t link your steam? Do you see an error or something
error
error
its show ur ban is already appeal
ERROR. I sent it to you so you could check it., It won't let me, that's why I can't access the website to appeal. Can you please help me? @balmy cypress
Its said you already summit an appeal for this ban
did we need to wait for someone to check ?
not show any outcome/answer
If you already made the appeal, you need to wait for that appeal to be checked and responded to. You will see it update with approved or denied on your appeals overview when this happens.
ok can i ask it is anyone got unban ?
Man I need more detail than “error”
for high risk account problem
How can I help you if I need to ask you 10 questions to understand the issue @sharp ore
People that are truthful in their appeal and provide the information we ask for have been unbanned yes
how to prove self we not cheating in anyway ?
my teammate sent this in ban appeal . Hello Rustoria Support,
I’m having an issue joining your server. I keep getting disconnected with the message “High Risk Account.”
I am currently playing Rust via NVIDIA GeForce NOW (cloud gaming service), and I believe this might be causing my IP to be flagged as high risk.
I want to confirm that I am not using any cheats, VPN, or malicious software. I’m just playing normally through GeForce NOW.
Could you please check my account or let me know if there is any way to resolve this issue?
I would like to appeal an unjustified ban I received today on the EU Small server. I tried accessing the website, but I'm getting an error when attempting to link my Steam account—it simply says "Error." I'd like to know if you can help me by manually verifying this using my Steam ID. @balmy cypress I sent you the screenshot via DM. It simply says "Error." @balmy cypress
Most generic message he could possibly send, have him link any other accounts he’s ever used in the appeal, explain why he has those other accounts etc
i dont understand this message can u explain ? im bad at english
Just wait for the appeal to have a response
is this the ip for premium server?IP: connect medium.rustoria.us:28010?
For US Medium Premium, yes
ok ty
@thorny dune Could you help me?
Are you community banned on Steam?
This is why you are unable to appeal using our usual procedure. Feel free to send me a DM with your SteamID and I will take a look for you.
why am i baned from the server i never even remeber playing on it
ready
@thorny dune can you help me
I sent you my Steam ID for the DM.
This is quite an old ban, but it looks like @west mica may wish to speak with you still. Send him a DM with your SteamID and he'll let you know what happens next.
ok
Hello can I please get an admin to help my friend
could u help me
Give it 5 mins and you can connect
why am i banned? @thorny dune can u help me i was logged into my friends acc that he by some reason started to cheat on and then i got banned on all my steam accs for 3 days but now after 3 days im banned on my acc on rustoria and rustoria only
do u know and can u help?
@west mica
ben waitin in 2.2h and still have 14q i had when i joined 27q 😄 fantastic
damn
appeals take 1-3 business days
stop pinging staff for issue's
!appeal
Hey, @ember pike
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why am i banned? @thorny dune can u help me i was logged into my friends acc that he by some reason started to cheat on and then i got banned on all my steam accs for 3 days but now after 3 days im banned on my acc on rustoria and rustoria only
do u know and can u help?
Ticket #d74d37 cheater eu long
nah if i ping staff 30 million times surely my ticket will be looked at first
aim hello
it will not help :p
again, DO NOT ping staff
@ember pike just appeal with this link i gave you
report tickets are handled in order of received please be patient
Hey, @twilit lintel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
filled out an appeal
Its never for no reason, just wait the 1-3 business days writing here will not speed anything up
@rancid tulip ^^
i get banned from cheating, broo my aim is ass
fixed, join again in 5-10 minutes
okay
same
brooo
brooo wth
same here bro free me
bruhh
!appeal
Hey, @dire badge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
as i already explained, appeals generally take 1-3 business days, it can be more or less
thats the thing bro it says i have no ban on the website
but im banned ingame
BROO WTH MY TEAMMATE IS ALREADY JOINN THE SERVER RN WHY I'M STILL GOT BANNED BROOOOOO MY REASON GOT BANNED BECAUSE MY TEAMMTE IS CHEATTING
WTH
THE ADMIN IS TROLLING
brother they will look at the ticket eventually
read what i wrote as i already explained, appeals generally take 1-3 business days, it can be more or less Writing in here will not speed anything up, please stop pinging staff
its a matter of patience
YEAH BROO BUT MY TEAMMATE ALREADY JOINN
That your teammate got unbanned does not mean you automatically will aswell
And it got reviewed by the admins, if you wanna report them thats on you and can do so on Rustoria.co/support
but my teammate reason is cheating and my reason is playing with cheater but why my friend is already unlocked the ban?
Rustoria please help my friend dux no one is actually helping he’s just getting the same answer can someone other than a bot help him we are supposed to play us small wipe today
@west mica banned for come to discord
we are not bots. we want your friend to appeal
Bro he can’t
It says he doesn’t have any bans on any servers but when he tries to connect it says banned and kicks him
And for some reason you can’t appeal a ban unless you are actually banned or wtv
i am banned for cheating for 2 weeks now even tho i didnt cheat and when i try to apeal it says no ban found
both of you make sure you are logged in the right steam account on the website. if you still cant see a ban paste your steam id here and an admin will look into it.
!steamid
Hey, @crisp salmon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
ok now please be patient. an admin will look into it asap
bought vip to load into preview server and it still says its reserved for vips helpppp
working now nvm
hi please help me I was banned because of high risk account but I didn't use any cheats or bugs 76561198756202146 here is my steam id
?appeal
Hey, @eternal cedar
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Luv.Dully Scripting at vending machine on Rustoria US Long
Please join #368790610783764480
I tried to appeal on the website, but it says that the ban was not found
is there where to report people?
what should I do please help me
Who can I contact besides the storm administrator? Since he's been offline all day, he's been telling me to contact the administrator
I was banned for trying to sell a house and I can't contact the administrator. Can anyone help me please?
I have a guy sending phishing links for people looking for groups in lfg, who do i send the screenshot to
yall are some of the most shit admins i have ever seen, reported someone multiple times with nothing done about it other people report the same guy and still nothing is done yall are so trash at doing 1 thing its so sad.
Couldnt be more tunnelvisioned
but thanks for the feedback
I cannot connect to the Rustoria.com - EU Main server due to a cheating ban. I want to assure you that there have never been any cheats on my PC and there never will be. Could you please explain why I am unable to connect to the server? I would really appreciate your help. ID 76561198039672688
Who can I contact besides the storm administrator? Since he's been offline all day, he's been telling me to contact the administrator
I was banned for trying to sell a house and I can't contact the administrator. Can anyone help me please? @west mica
Where do i send a ticket for reporting someone for cheating
!ticket
Hey, @slim kite
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
where can I report a big team or some, they jst playing so weirdly
you do the ticket
!report
Hey, @frigid hearth
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@sturdy terrace Hello, how can I contact you about the ban? I'm writing to you in Discord. My ID is 76561199642106191
alr
!appeal
Hey, @magic nymph
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
76561199132229344 this guy and his teammates are cheaters so i will leave the server me and my teammates for these guys they can found ur base when they dont know its ur base
thank u restoria
im leaving
!report
Hey, @radiant scaffold
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
chat, we have a problem on medium us premium
I can't log into the server, the admin invited me to Discord, I wrote to the admin, I've been waiting for 3 days, what's going on?
US MAIN is unplayable, REWIPE!
Why cant i join EU main?
check #general
bro i got kicked is that everyone?
i got kicked and cant rejoin bruh
istg if a bear kills me
lmaooo
I cant rejoin main i was loaded
hey who deleted bros comment ts was funny
connection attemp failed?
!sm 60
:ok_hand: The slowmode delay was changed from 5 seconds to 60 seconds in this channel.
Just rewipe :/
it says 650 pop but im kicked is that just a glitch
read above
I can't log into the server, the admin invited me to Discord, I wrote to the admin, I've been waiting for 3 days, what's going on?
ping the admin it says to contact or dm.
GUYYYYYYYSSSSSSSSS IM GONNA LOSE EVERYTHING IT JUST DCD ME MID FIGHT
new general channel here
contantly getting this while tryna join med any thoughts i verified game files nothing changed
server is lagging for us cant even connect and some americans just raid us.
nice server guys
we dont care LMAOOOOOOOOO unless it happens to me then rewipe fr
connection attemp failed Is that temporary? I just want to get in. I finally got in after waiting in the whole queue, and now it won't let me in.
Same here
try restarting your game, if it doesnt work feel free to make a #network-support ticket
So I wrote that he has been clicking his face for 3 days now and hasn't responded.
@here read the chat please....
HOLLLLLLLYyYYYYY THROWING MY ELO ACTUALY SOP HORRIDDD HOLLLLLLLY THOWING ELO
ive tried everything even restarted pc for the attempt failed and it dont work
I cant rejoin main
I can't log into the server, the admin invited me to Discord, I wrote to the admin, I've been waiting for 3 days, what's going on?
@here
we have a server issue. please be patient the host is investigating it as we speak.
conexxion temp failled ?
👀
dogshit server hosts do better
I can't log into the server, the admin invited me to Discord, I wrote to the admin, I've been waiting for 3 days, what's going on? @west osprey
when will this problem be resolved
yo bro stop spamming stay banned
YO, I PAID FOR VIP FOR A MONTH AND I CANT EVEN GET INTO THE DAMN SERVER. LET ME IN OR GIVE ME MY FUCKING MONEY BACK
any one can help ?
Your retarded
CONNECTION FAILED HOW DO I FIX THIS
i cant log inside the server whats going on?
reinstall game and join blueberry 3x to fix it fast
just got raided while we cant even connect to the server. good shit rustoria. Rollback this shit right now
rewipe atp
wat does vip do?
skips the queue
it skips q because usually on thursdays q is insane, but its a waste of money i guess because i cant even get into the damn server man. disgusting.
rollback to wipe bro this is stupid smh, unbelivable from rustoria tbh, tought yall had +rep
what server u guys experiencing this on?
WE BUY VIP TO DONT PLAY
why r ppl in but im not lmao
let me guess it's only happening on rustoria ?
Yes
no
Are the pops from the discord bots not accurate due to do the network error? Or are people actual able to play
How can i talk in "general" Chat?
you should check other discord 🙂 all the same right now, it's a host issue, they are working on it
I feel like youre lying
I have been waiting forever for a response on my appeal how much longer?
yes i can join every other server
can confirm it's all the same for other servers.
how do i buy vip
im good lil bro fix your server instead of typing
cant even connect to server
like I said it's a host issue, global network
i lost all my loot bc of this lag if you dont rollback you are unserious af
Marc can i get free vip, I got in without vip and got kicked now cant back in, i fear im going to get funneled out
Are the pops from the discord bots not accurate due to do the network error? Or are people actual able to play
dogshit server dogshit admin team dogshit server host
let me inuhhhhhhhhh
feel free to play on another rust server if you feel like that.
thanks for the feedback
it's a global host problem
dont play moose, cant even join biweekly there lol
Can an admin look at my appeal it’s been like almost a week
Host issue, like we said
why they didnt fix this?
its not letting me join the server
no i dont think so
JUST REWIPE
Yo i cant join the US long server but i can join any other one
why does rust keep having these problems man
I can't log into the server, the admin invited me to Discord, I wrote to the admin, I've been waiting for 3 days, what's going on? @west osprey
Are the pops from the discord bots not accurate due to do the network error? Or are some people actual able to play?
stop thinking it doesn't go well, just go check other discords
All these mods tryna defend rustoria rep instead of fixing server
ban burnt peanut
you are right ill start playing other servers its always toria that does this
are you gonna rollback?
Goodluck
how long to fix?
Cant join EU main for some reason
Host is on it, we will know when we know what's the source
why cant i join eu long
Plz resolve this issue fast plzzzzzzzzzzz
i keep having connection attempt failed issue, how long for this to be fixed this is bs
i cant join the eu main
is there a reason it wont let me connect?
connection attempt failedc
The people who didn't get dropped are playing fine, this will give them a huge advantage. We need a rewipe.
yall have had 40 minutes to fix this
why cant i join
I want a refund for my VIP. This server is unplayable 🤬
crustoria admins
