support

[toxic shard]

I'm not your parents, I won't change mind after your asking 3 times the same question

other accounts

FP do not ban for ban evasion

[frank obsidian]

fp do bro

[quick escarp]

@sharp steeple you're not even banned

[toxic shard]

rarely

[quick escarp]

anymore

[amber snow]

So hes gamebanned on other accounts then why is he allowed to play freely on steam

[civic elk]

yo could u check my ban

[quick escarp]

appeal

[toxic shard]

because steam is not rustoria

[civic elk]

i did but i cant appeal anymore

[amber snow]

So why is no other server banning him

[toxic shard]

they might not have access to the same information we have or have different rules

[amber snow]

Like im n ot having a dig im just confused

[toxic shard]

we rustoria own our data, have our rules, ...

[amber snow]

So did he get gamebanned under a different name

[toxic shard]

different accounts, many times

[frank obsidian]

dylan

could u check mine?

[amber snow]

I wonder who wrote this in the notes

[toxic shard]

this info is not public, but I told you it got seen/validated by multiple admins

[civic elk]

marc could u check my ban it says this when i try making another appeal

[toxic shard]

you can't make another appeal

[amber snow]

So can you get unbanned after 180 days if you said he was cheating

[toxic shard]

you stopped reading too early the rule

[civic elk]

how do i get unbanned from high risk account i made the appeal as soon as i got banned

[wind island]

Hello, today i try to connect server, but i get kick by cheating, can i have some explain, why i got ban and for what, im almost never played on this serv

[toxic shard]

!appeal

[glass olive]

Hey, @wind island

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank obsidian]

u can get unbanned after 180 days if ur didnt get banned again at this 180 days

i read it

i think it works like this

[toxic shard]

and didn't got gamebanned while playing on rustoria

[amber snow]

So if u said he got gamebanned

Was it more than once was it

[toxic shard]

#support message

third time I respond to this question

or maybe I wasn't clear : my hands have 5 fingers each, if I need 2 hands to count them it means that he has at least 6 bans

[wind island]

im really dont understsand why i got banned, im almost play 3-4 day in month and dont play on this server at all maby few hour in last year

[toxic shard]

just make an appeal on the website and it will be looked into

[wind island]

yeah im allready send appeal

[civic elk]

why can you only make 1 appeal?

[toxic shard]

because if the situation doesn't change there is no reason to open a new one

[civic elk]

i know i was banned for high risk account tho

[toxic shard]

in your case we would need you to provide your previous accounts like in was asked in your previous appeal

if you are not planning to, there is no point opening a new appeal

[wind island]

where i will get information about apeal in discord on on website?

[toxic shard]

same website you did it

[amber snow]

Whats this rage bait coming from an admin

[timber sun]

I got banned for account risk, even though I last played 10 months ago. Help me

[coarse thicket]

!appeal

[glass olive]

Hey, @timber sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet stump]

my friend invited me to the clan thru a link, but i cant accept.. what do i do??

[willow gazelle]

!appeal

[glass olive]

Hey, @willow gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[willow gazelle]

Hello, my team and I were banned due to a detection on my account. However, I did not use any prohibited programs, except for a VPN for Telegram. Please help resolve this issue! During a firefight with players, we discovered that at least Sticks had aimbot, so we reported him, after which we were banned!

[honest onyx]

Ticket #779105 cheater

Ticket #680b86 cheater

[frank obsidian]

Appeal #c6bc51 check it pls,waiting more than 20 hrs

[coarse thicket]

!appeal

[glass olive]

Hey, @willow gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage pawn]

how can i make whitelist for vpn

[frank obsidian]

u dont need

[sage pawn]

no i need vpn white list

[coarse thicket]

there's no vpn whitelist, feel free to use

[frank obsidian]

Appeal #c6bc51 check it pls,waiting more than 20 hrs

[coarse thicket]

appeals could take 1-3 days

[frank obsidian]

but admin answered me at apeal

but after i answered he started to ignore

[solid mica]

Hi admins, I need help i cant get in the server I keep getting disconnected with "DETAILS: CHEATING" but i have never used cheats

[coarse thicket]

!appeal

[glass olive]

Hey, @solid mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

they're not ignoring, just give it some time they will answer you eventually

[frank obsidian]

aaa kk

[sage nest]

At this point youre basically asking for it

[amber snow]

https://tenor.com/view/crine-im-crine-son-im-crine-anthony-mackie-tiktok-gif-10273212848663596705

https://tenor.com/view/tuff-gguh-ai-baby-sona-meme-gif-15767759709245242383

[mint acorn]

Hello, I had been banned a little while ago for a high-risk account even though I had never played the game on PC. I would like to know how to get unbanned.

[coarse thicket]

!appeal

[glass olive]

Hey, @mint acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo merlin]

rustoria eu mainlagging like crazy

[mint acorn]

I already made a ticket at the time of the ban, except that it was refused even though I had just started the game

@coarse thickets

[coarse thicket]

if it was denied that means its their final decision

[mint acorn]

So now we ban inocent people we don't even try to find a real reason to check things or others, if I buy a VIP I can play?

[coarse thicket]

buying vip will definitely not help you with your appeal, if you think it was unfair just drop your appeal id and MAYBE an admin will check it out

[mint acorn]

Should I leave it here or

[coarse thicket]

yes

[mint acorn]

where do I find my username

@coarse thicket

[coarse thicket]

go here https://rustoria.co/support/appeals copy your ticket id and post it here

[mint acorn]

Appeal #60cfa3

[autumn solar]

Hello, I'm inquiring about a ban. My team was banned from the server when I wasn't playing. I've never played with cheats and I disapprove of them. I have 5,300 hours. Can you tell me if this ban is permanent or temporary? I'm waiting for your reply. Thank you in advance.

[coarse thicket]

when you reconnect to any rustoria server there should be a ban duration (7days usually) if not then make a ban appeal

[autumn solar]

Have you already submitted it and will it take a long time to get an answer?

[coarse thicket]

1-3 days it could be less depending on your situation

[vapid cobalt]

waht should i do

?

i got banned for come to discord.gg/rustoria -stormz

[hollow cosmos]

Private message @sturdy terrace about your ban

[vapid cobalt]

i did, and what should i do now ?

[hollow cosmos]

Wait for Stormz to reply

[autumn solar]

What should I do? They responded to my appeal, but they didn't tell me what kind of ban I received: temporary or permanent. How can I find out?

[coarse thicket]

is your appeal pending or approved?

[autumn solar]

rejected

[coarse thicket]

and when you connect to any rustoria server does it show the ban duration after you get kicked?

[autumn solar]

No, it just says it's for playing with a cheater.

[coarse thicket]

if they rejected your appeal and there's no duration then its most likely permanently

[autumn solar]

What should I do now? This is my favorite server, I play on it all the time.

[coarse thicket]

nothing.. it's their final decision

[autumn solar]

sadly

My friend from my team was also banned, but he was given a 7-day ban.

why so?

[mental cradle]

can you make a ticket for a cheater?

[coarse thicket]

!report

[glass olive]

Hey, @mental cradle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frank obsidian]

Some1 pls check my appeal

Appeal #c6bc51

im waiting more than 22 hrs for answer

<@&274971100184576010>

[foggy hill]

What do i do if i got banned for cheating by an admin and im not cheating and my appeal has been denied?

[hollow cosmos]

If your appeal is denied, that answer is final.

[foggy hill]

Wow is there any way to see why because its a bit strange. Can i show proof of no cheats or whatever they said because this cant be true

[rough island]

all my friends were unbanned, but not me, why?

[hollow cosmos]

Appeals are the place you get your one chance to prove your innocence, you cannot make a second appeal if your first is denied.

[hollow cosmos]

Have you made an appeal?

[rough island]

yea

Appeal #292adc

[foggy hill]

He denied it instantly and was rude and didnt speak in a professional manor.

[hollow cosmos]

Awesome please be patient and wait for a response. Each ban / situation is different so that could be why your friends were unbanned and not you.

[stoic matrix]

Good evening, is it possible to have an admin on the main EU server? In M25, there's a stone base in the lake. They're cheaters; they have bans recorded on Steam.

[hollow cosmos]

!report - please create a report ticket if you believe someone is cheating.

[glass olive]

Hey, @stoic matrix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[craggy rain]

If any admin could take a look at appeal Appeal #e95689 would be greatly appreciated. Just put in what you guys asked for.

[pseudo eagle]

Hello. My team and I have been playing since the wipe. Today, I added a new player to the clan with the nickname "ебу арбуз". After that, we started exchanging fire with another clan. Then we all got banned. I still don't understand the reason for the ban. In my opinion, all the players were cheat-free. There was a moment when I killed one player, picked up everything from him, picked him up, and added him to the clan because at the time, I thought he was useful to help prevent my farm from raiding. Then, out of nowhere, he suddenly got a Thompson submachine gun. I thought it was suspicious and immediately kicked him from the clan. All this happened in 1-2 minutes. His nickname was roughly "bublik." That's all. This is the only thing that, in my opinion, could somehow connect me to the cheater.

Regarding the player with the nickname "ебу арбуз" after several hours of playing together, we had a shootout with the enemy team just before the ban. Everyone is confused as to why we were all banned. I have 4,600 hours in the game, and this is my favorite server. Would I really expose myself like that, knowing I'm playing with a cheater, especially since I'm familiar with your brutal work against them? I'm an adult, 37 years old. I'm a perfectly reasonable player. From now on, I will thoroughly check their background information before adding anyone to my team.

I sincerely apologize for the possible interference of a cheater in my game and sincerely request that you unban me. I personally never use cheats anywhere, and on the contrary, I despise them. I promise that such an absurd situation will never happen again.

Thanks for understanding. I'm a fan of your server.

[coarse thicket]

have you made a ban appeal?

[long stirrup]

!Apeall#ce97fe

!Appeal #ce97fe

[glass olive]

Hey, @long stirrup

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

You’ve been asked multiples times by different staff members to stop tagging for this. Just be patient we will answer your appeal as soon as possible

[honest anchor]

!report

[glass olive]

Hey, @honest anchor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo eagle]

Yes, but not in a very detailed form, and it does not allow me to re-apply.

[junior vessel]

!appeal

[glass olive]

Hey, @junior vessel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo eagle]

<@&274971100184576010>

My team and I have been playing since the wipe. Today, I added a new player to the clan with the nickname "ебу арбуз". After that, we started exchanging fire with another clan. Then we all got banned. I still don't understand the reason for the ban. In my opinion, all the players were cheat-free. There was a moment when I killed one player, picked up everything from him, picked him up, and added him to the clan because at the time, I thought he was useful to help prevent my farm from raiding. Then, out of nowhere, he suddenly got a Thompson submachine gun. I thought it was suspicious and immediately kicked him from the clan. All this happened in 1-2 minutes. His nickname was roughly "bublik." That's all. This is the only thing that, in my opinion, could somehow connect me to the cheater.

Regarding the player with the nickname "ебу арбуз" after several hours of playing together, we had a shootout with the enemy team just before the ban. Everyone is confused as to why we were all banned. I have 4,600 hours in the game, and this is my favorite server. Would I really expose myself like that, knowing I'm playing with a cheater, especially since I'm familiar with your brutal work against them? I'm an adult, 37 years old. I'm a perfectly reasonable player. From now on, I will thoroughly check their background information before adding anyone to my team.

I sincerely apologize for the possible interference of a cheater in my game and sincerely request that you unban me. I personally never use cheats anywhere, and on the contrary, I despise them. I promise that such an absurd situation will never happen again.

Thanks for understanding. I'm a fan of your server.

[junior vessel]

I was referred to you from the appeal

[shy remnant]

!appeal

[glass olive]

Hey, @pseudo eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

No need to tag us, please appeal your ban on the website

[junior vessel]

They told me to contat the rustoil server

[pseudo eagle]

Sorry, but I can't resubmit the appeal.
Please give me the opportunity to file a new appeal and describe the problem in great detail.

Pleaaaaas

[shy remnant]

You can not re-appeal

If your appeal was denied, the decision is final

If your ban is temporary, then you’ll have to wait it out

[pseudo eagle]

My house will rot there while I'm temporarily in the bathhouse

[shy remnant]

There’s nothing we can do

[pseudo eagle]

No one is immune from the possibility of a cheater accidentally appearing on your team.

[shy remnant]

Indeed, that’s why we recommend not adding random people in your team

[pseudo eagle]

It's a weird situation. I was matched against a team that was using cheating, so I filed a complaint against them and was immediately banned.

I am willing to pay for a reconsideration of my appeal

Well, this is just some kind of nonsense.

[pseudo eagle]

Is it okay for kids to play your violent game?
The same stupid kid asked to join the clan to be a scavenger, and then the whole team got banned.

[neat pumice]

Your appeal won't be re-reviewed even if you offered all of King Midas' silver, my good man

[pseudo eagle]

Well, the ban isn't fair.

[neat pumice]

Well, we'll have to agree to disagree, I'm afraid

I'm sure that if this is a random one off, then life will go on once your ban expires 🙂

[pseudo eagle]

Why is it my problem that you have a player with a cheat on your server?

[fossil lark]

Why ask that to rustoria when the game is owned by facepunch

‘ is it okay for kids to play your violent game’

[pseudo eagle]

Sorry. You have anti-cheat software. What does this have to do with my clan and me? Does that mean no one is immune from something like this?

[pseudo eagle]

How can such a stupid situation destroy all my work in the game from the very beginning of the wipe?

Moreover, I can't even file a complaint against cheaters from another clan.

Where can I see how much time is left until I get unbanned?

[wide heart]

is hoppel still an admin here

how can i get in contact with him

got told to come to the discord 2 years ago

[neat pumice]

Send me a DM

[neat pumice]

Because they were in your team, which by the very explicit definition in our rules, renders you responsible as an associate

Feel free to read our rules if there's any confusion regarding what you're agreeing to by playing our servers

[wide heart]

sent

[pseudo eagle]

I haven't slept for a week. I'm deleting this fucking game with these fucking servers and their fucking rules.

[pseudo eagle]

You ruined my attitude towards the game with this stupid ban.

[neat pumice]

Well, I'm sorry to hear that - but such is the nature of rules, for your benefit as much as anyone else's

[drowsy snow]

Hello why i get ban for cheating when i never cheats wtf? i report player sulfur ore for cheating many times and now i get banend for nothing ?

https://steamcommunity.com/profiles/76561198201012486/ my steam profile

[robust musk]

Hello you can try appealing with the link below.

[glass olive]

Hey, @drowsy snow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy snow]

okey thank you buddy

[robust musk]

Anytime

[pseudo eagle]

Why did they increase my ban period?

Watch the replay of the game. I'm thinking of someone who was in a situation where I first added him to the team, and then Thompson suddenly appeared out of nowhere.

[slim swift]

admin

need help fast

please

@echo venture i just got banned for teamming for no reason..can u get an admin on this ASAP. im getting raided and this just happened

[shy remnant]

!appeal

[glass olive]

Hey, @slim swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spark vessel]

same...

[slim swift]

i popped all my supreme kits

[shy remnant]

Because it might not be your first time associating

[slim swift]

i dont need to appeal for something i didnt do? you guys take days and days to respond

while im getting raided

[shy remnant]

We don't usually ban for something people don't do

Please appeal your ban

[slim swift]

you just did

[shy remnant]

https://rustoria.co/support/appeal

[spark vessel]

is this a joke?

1 of april was 10 days ago

[slim swift]

i just appealed

admin..?

[spark vessel]

@shy remnant

[shy remnant]

?

[slim swift]

im in support channel can u please help me?

[shy remnant]

Is it about the ban ?

[slim swift]

voice**

yes please.

[shy remnant]

-> https://rustoria.co/support/appeal

This is the only way to appeal a ban

[slim swift]

i appealed

[crude copper]

@worn cypress could you please dm me

[shy remnant]

Then please wait

[shy remnant]

??

It's Rustoria here, and this is a support channel

Not the place to do this

[spark vessel]

then support us

[slim swift]

we made appeal and they dont want to discuss the appeal.. what kind of sorcery is this lol

[crude copper]

i know. but i cant dm him because his dms are closed

[shy remnant]

The appeal will be discussed, in the appeal ..

[slim swift]

while our base is getting smashed

well you think 10X is dead now??

its about to be extinct now. GGz

[shy remnant]

?

[slim swift]

Hellcat signing out.

[shy remnant]

So because there's low pop on it, rules are not rules anymore ?

[shy remnant]

Have a wonderful day

[slim swift]

rules.. hahahahaha show me EVIDENCE that i was teamming'

but u cant so its a false BAN... so BS

[shy remnant]

-> https://rustoria.co/support/appeal

Not the place to discuss a ban, nor in voice channel

[spark vessel]

its support is it not?

even the team we ''killed the most'' is wondering why we got banned

@shy remnant

are you support admin or not bro

if you are not gonna do your job as admins and support, why do you have a support channel?

[slim swift]

so i guess on RUST youre not allowed to counter raids.. if you hear a base getting smashed with rockets ... dont counter.. dont kill the raiders or base owners.. update your server rules to reflect this nonsense.

[spark vessel]

i guess so, maybe we should try to raid with the raiders next time

[slim swift]

yes lets raid our own base.. probably should do that..

makes sense..

[spark vessel]

nice job admins, @shy remnant in this case, great job supporting your only players on this server

you wanna kill the server even more huh?

[shy remnant]

You've been asked to appeal

Please head to #general

[spark vessel]

is this not support?

im not getting any support what so ever

[shy remnant]

Can't do better

[spark vessel]

might aswell delete the support channel

[shy remnant]

-_-

[spark vessel]

so when aree yoiu gonna do something abt our appels?

[shy remnant]

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

We'll do our best to answer asap, but this is the standard response time

[slim swift]

i guuess when the raiders get our TC and loot they will look into the appeal bro.. makes sense

[glass ginkgo]

<@&274971100184576010> I have a problem with farm base on Rustoria server

[slim swift]

i have a problem with admins supporting AZOV clan.. and catering to them.. kind of like favoritism..

[balmy cypress]

If you truly believe the admins pick groups, you should find a better server to play on. We'd never do that, in fact we don't even enjoy handling these childish teaming reports but we do what we can to keep it fair, and one side will always be angry and feel unfairly treated.

[iron surge]

maybe was false ban on accident idk

[slim swift]

Let me get this straight..If I "hellcat" wasnt teamming I can put my life on this...i just have to hold the ban for nothing i did
? I didnt trade anyone, i didnt teleport anyone, i didnt bag anyone, i didnt message or private message anyone. I didnt add anyone to turrets or TC... how in the heck did i get banned for teamming...

@balmy cypress

all you would have to do is check kill logs... its quite simple... you would see how many times we killed one another...

you can check trade logs, Private message logs..... right? so wheres the evidence

id really appreciate seeing it where i committed any of this

❤️

[safe bridge]

Nice fake ban!

[fossil lark]

Dont play with cheaters and you wouldnt have this issue mate

[safe bridge]

Gotta give it you to Rustoria you are truly awesome

[pulsar kraken]

so unfair

[fossil lark]

Appealing is free

[long saffron]

https://tenor.com/view/downs-down-syndrome-huh-look-back-what-gif-12361802

[pulsar kraken]

https://tenor.com/view/british-gif-26077384

[quick bluff]

Never disrespect xpiwel again

[slim swift]

they have no evidence of teamming.. only the word of their top donators AZOV clan..

[viral dune]

Tem algum administrador online para que eu possa fazer uma pergunta?

[safe bridge]

all they have to do is check kill logs and then they realize the ban is false

[slim swift]

yeah they dont use common sense...

pretty sad..

there is no evidence, logs or data with concrete evidence that we teammed..

youre not allowed to counter raids on Rustoria.. its a new rule i guess.

[shy remnant]

Please head to #general

This is not a support related discussion

[safe bridge]

seems like it to be honest. pretty sad that we get banned for nothing

[slim swift]

please head to appeal section and show me evidence of my "teamming"

[viral dune]

Is there an administrator online so I can ask a question?

[shy remnant]

We do not share evidences with players, it stays only internally

[shy remnant]

Yes

[slim swift]

hahahahahaahahah

if you get accused for a crime.... you have to be presented evidence right?

or else you get to go free....

[viral dune]

I was told I still have a 2-day ban that I received unfairly. Is it possible to find out when I'll be able to play again? The 2 days have already passed. Could you please take a look? @shy remnant?

[safe bridge]

innocent until proven guilty right?

[slim swift]

dude they have nothing...

[shy remnant]

#general

PLEASE

[safe bridge]

I know. all they have to do is check kill logs. but seems like they refuse

[viral dune]

?

[shy remnant]

!steamid

[glass olive]

Hey, @viral dune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viral dune]

@shy remnant 76561198279985343

[shy remnant]

Your ban appeal was denied already

Pretty sure we've already talked about this

[viral dune]

He also said it was just another 2 days of ban.

which was actually 7 days that they gave me

It's been 2 days already, I wanted to know if the ban will only come out tomorrow or today.

@shy remnant

[shy remnant]

Well I do see that it is a permanent ban

Not a 7 days regular ban

[viral dune]

But if you look at the list of people I've killed, it shows that I've never used anything.

[shy remnant]

Your ban is permanent

Not 7 days

[viral dune]

Unfair ban without me using anything.

Unfair ban, I didn't use anything, there's not even proof that my character was cheating, so there's no reason for a permanent ban.

@raven mist

[robust musk]

Hey dont ping staff you can use the link below to appeal if you haven’t already done so.

[undone phoenix]

<@&874995535881326632> Hi, I wanted to know why I was banned, I didn't use third-party software. 76561198936372156

[glass olive]

Hey, @viral dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

Please use link above to appeal, dont ping staff

[undone phoenix]

link me pls

[robust musk]

@undone phoenix

[undone phoenix]

xd

[craggy rain]

If any admin could take a look at appeal #e95689 would be greatly appreciated!

[shy remnant]

Asking over and over about your appeal wo'nt speed up the process mate

You must just wait

[earnest mauve]

Lmao are u serious with the team ban?

<@&274971100184576010>

[shy remnant]

!appeal

[glass olive]

Hey, @earnest mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest mauve]

Insane how you threat your most loyal players. We were the only clan trying to put effort in your server and making it better

If we did team fair enough but we didnt. Its disgusting

[shy remnant]

We treat everyone the same

Now please appeal your ban

[earnest mauve]

Appeal my ban which was bullshit?

I aint appealing anything cuz it doesnt matter

You are being ignorant

Have fun with just AZOV on your 10x server

[shy remnant]

Your call mate, I won't debate about your ban here, we've debated enough already with your team mates

[earnest mauve]

Wp killing the server

All on you buddy

[shy remnant]

Alright

[earnest mauve]

What a fucking joke

[shy remnant]

Please move to #general now

[slim swift]

There wasn’t no debate buddy. You didn’t provide any evidence. Show any logs where it’s legit. Trades, messages, teleports etc. you can’t provide any of it because it doesn’t exist.

[earnest mauve]

Hes on AZOV payroll

[violet yew]

i paid for vip for a wipe but now im banned for high risk account. Has anyone else been banned for high risk account?

[toxic shard]

!appeal and provide all your previous/other accounts

[glass olive]

Hey, @violet yew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud axle]

i'm banned "High risk account" Help me please, i can show u all my PC

!appeal

[glass olive]

Hey, @proud axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud axle]

мне пишет в appel - "Not found"

[hearty wasp]

my clan has already put in 8+ tickets on this team and yall keep saying " he got lucky or hes toggling" but everytime i crouch up to theyre base silently. they clap emote becuz they are ESPING

all have 5-8 hours in the last 8 months

shyt supp team

[modern gyro]

CAN AN ADMIN FUCKING EXPLAIN whats going on with our clan. un fucking believable admin abuse. our clan wasn't teaming. We'd never ask for teaming and haven't ever and you ban my boys

[proud axle]

ПОЧЕМУ МНЕ НЕ ДАЕТ НАПИСАТЬ APPEAl??????? У меня бан по причине HIGHT RISK ACCOUNT!!! Я пишу appeal, но мне пишет что у меня нет банов

[modern gyro]

no evidence just pure hearsay and you ban???????????? we have so many hours with Rustoria and very well understand the rules...

@shy remnant

[lusty dock]

jesus christ man simmer down

[modern gyro]

@proud axle

[shy remnant]

Wow chill, this isn't a channel to chit chat

Go in #general

[modern gyro]

then meet me there and explain your bs

[shy remnant]

?

If you're banned, you can appeal

[glass olive]

Hey, @modern gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lusty dock]

2 hour account absolutely dumpstering me, hope the tickets looked at!

[craggy rain]

Why was my appeal denied, nothing is said in the ticket? #e95689

[proud axle]

appeal of ban not working, i have ban “high risk acc”, but in profile i can’t write appeal

[thorny badger]

can not make a ticket, its says youre making tickets really fast

want to report a player

[chrome gulch]

hi can i get my ticket looked into for a cheater on rustoria us main Vanilla

Ticket #3d8986

[languid cave]

hi i got kick when trying to load in o sea long it said cheating and i have never cheated

[urban panther]

!appeal

[glass olive]

Hey, @languid cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[languid cave]

thank u

i did

[chrome gulch]

hi can i get my ticket looked into for a cheater on rustoria us main Vanilla
Ticket #3d8986

[urban panther]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky owl]

i got timed out and dont why

the admins wont tell me why

[toxic shard]

it was an automatic mute based on your language

[nimble jetty]

i got kicked for high risk account

[toxic shard]

!appeal and provide all your accounts

[glass olive]

Hey, @nimble jetty

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[craggy rain]

Could you please tell me why my appeal was denied, nothing is listed in the ticket.

#e95689 sorry for pinging

[toxic shard]

we do not disclose such details

[craggy rain]

Huh, but it was for high risk account, is it because my account is too fresh and if so can i reappeal when i reach x amount of hours or something?

I completely understand if thats your rules but i don't know when i would be allowed to reappeal as ive done nothing wrong besides getting back into the game on a new account?

[toxic shard]

like I said we don't disclose such thing, but just expecting to re-appeal later won't help

[craggy rain]

Okay thats fine if you cant disclose that, but what do you mean i can't expect to appeal later?

When ive played more wipes on my new account and proven im not doing anything dodgy etc im not allowed to re-appeal?

[vocal rune]

hallo i placed 3 turrets but they suddenly dissappeared i dunno why

[robust musk]

maybe people broke them?

[vocal rune]

nah like i just placed it literally today and vanished in front of my face

[robust musk]

most likely people broke them, turrets are very sensitive. if you think there might be a glitch please try to clip it so we can take action

[vocal rune]

i cant really clip but i have a screenshot of the turn in ui just in the air because it vanished

power in i mean

[robust musk]

please send the full situation in my dm, so i can understand your situation slightly better.

[crisp salmon]

whats up?

[golden aurora]

Ive had shit disappear in my base countless times without being raided or anything. Its just a bug in the game

Its usually electrical stuff

[crisp salmon]

dissapear?

[surreal flower]

wheres the ban appeal??

[frigid rune]

маму ебал админов сука без причины забанили и аппеляцию отклонили, нахуй ждал 2 дня сука разбана, пошел бы на другой серв играть, просто сука пидарасы ебаные рты ваши ебал

[crisp salmon]

!appeal

[glass olive]

Hey, @surreal flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal flower]

!appeal

[glass olive]

Hey, @surreal flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

read the message

[surreal flower]

bro i got banned for playing with a cheater even though i didnt

[crisp salmon]

yeah ok. just appeal

[autumn solar]

Hi, can you tell me if I have a temporary or permanent ban? Appeal #4e9193

[robust musk]

Hey! you can see the duration when you try to join, it should say it in the kick message.

[raw pewter]

4e9193 - 7 days

[autumn solar]

thank you very much

[raw pewter]

oh, alright. make an appeal then.

[modest pelican]

pls help on base invaders server i make a tickt already @raw pewter

i have only 1h left to get a place for tomorrow

i need it fastpls

<@&274971100184576010>

[robust musk]

please do not ping staff.

[modest pelican]

srry

but pls help me

i already buy the vip

[balmy cypress]

Write on the BI discord

[modest pelican]

ok

i rigth on suggestions

[balmy cypress]

Its like 4am or so in europe so you'll get a reply when they are online

[modest pelican]

ok but then i can not play the bi

[balmy cypress]

Not sure honestly, you'll have to discuss that with them

[modest pelican]

i already both the vip and everithing to play

if you can talk to them

[balmy cypress]

tag them in your ticket man

they are sleeping

but they will reply when they get online

[modest pelican]

ok

[glass olive]

Hey, @pine shard

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steel dirge]

Appeal #347d86

[frank obsidian]

pls waitig for more then 1.5 day

appeal#c6bc51

[pseudo eagle]

<@&274971100184576010>

<@&274971100184576010> I still don't understand how your ban system works.
First they ban, and then they give you one chance to explain—meaning you have to describe in detail the situation in which you were erroneously banned. But if you weren't using cheats, you have to analyze all 10 days of your play to figure out when you might have encountered a cheater and, perhaps, accidentally added them to the clan. After all, it's morning, all your friends are asleep, and your house is being raided by a clan of cheating Americans, and even this noob who can't shoot helps you out.

So, guess when you encountered a cheater in 10 days of play and explain it all in your appeal, keeping it under 500 characters.

Is that how your ban system works?

[half sun]

Здрайствуйте пожалуйста разбаньте меня я больше не буду некого оскорблять я не читиртл кленусь

[frank obsidian]

pls waitig for more then 1.5 day
appeal#c6bc51

[half sun]

Hi, I was banned on the server. I want to apologize for my offensive behavior. I’m sorry — I didn’t use cheats. Please accept my apologies.

[pseudo eagle]

I filed an appeal without even understanding why I was banned. And now I have two possible explanations.

Option I:

I killed a player, took everything from him, revived him, and asked for help because someone was supposed to raid me right now. I add him to the team, and you're making a plan for how you and your two-man squad will now fight off this raid on your farm, which you spent a week building. And then this poor guy pulls out a Thompson out of nowhere, then a pistol and some ammo. I realize this smells like cheating and immediately remove him from the team. THIS PERSON WAS ON MY TEAM FOR LESS THAN A MINUTE, LESS THAN A MINUTE, ADMINS!!!!!!

Option II:

There's a cheater on my team that I don't even know about. It's possible he's a new player. <@&274971100184576010>

[hollow chasm]

can you ban 76561199229831969 using trading bot

[pseudo eagle]

And what's also funny is that they added another 7 days to the 7-day ban—a total of 14 days for not guessing when you encountered the cheater when writing your appeal. How is that even possible?

<@&274971100184576010>

Please sort out my ban.
How could I have known he was a cheater? If I'm writing about this, of course.

<@&274971100184576010>

[lean vapor]

why cant we appeal when my account got hacked and the hacker cheated and got my acc banned. since hacker banned it its his ip and hardware banned ? do i get ip and hardware ban too? cant the associiated teamates appeal for it ?

it was very old acc that i forgot the email and autheticator number so i couldnt activate the steam guard too pls help me out

[raven mist]

Stop tagging us in every single message u type

It doesnt matter if u had the suspected cheater in your team for either 5 minutes or for 2 hours

Theyve been in your team, end of discussion

[pseudo eagle]

So how was I supposed to know if he was a cheater or not????

[half sun]

Please unban me. I promise I won’t do it again. What do I need to do to get unbanned? I can’t play on the official servers. Please help.

[frank obsidian]

pls waitig for more then 1.5 day
appeal#c6bc51

[half sun]

Is it possible to unban me, please? I’ll do whatever is needed — I’m not even sure what I did wrong. Yes, I admittedly used offensive language, but I promise not to do it again.

[pseudo eagle]

A crowd of people is about to raid an enemy clan. I'd be glad to get help from any homeless person.
If we look into it, the investigation will show that I couldn't have known he was a cheater.

[half sun]

Where should I submit a request to get unbanned? Could you please advise?

[raven mist]

Its your responsibility who you play with. If you invite a random player without doing any checks to your clan then you are responsible

[warm wedge]

hey man can we please have a chat I've emailed Face punch Steam and did a few other shit to help remove this steam account that i don't have anymore are we able to chat please man please bro like im doing soo much im being soo honest every admin says be honest will go a long way this that I'm here being honest and explained everything truthfully can we just have a chat in a ticket or dms so i can show u

[pseudo eagle]

Why didn't you warn me that I would be banned? I would have explained the situation in the appeal right away.

[half sun]

Why are you ignoring me? Please respond.

[shy remnant]

It is in the rules

[shy remnant]

!appeal

[glass olive]

Hey, @half sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean vapor]

can i get a reply?

[half sun]

!appeal.

!appeal.

[pseudo eagle]

Why did I get a 14-day ban when my teammates got 7?

[shy remnant]

Because it’s not your first time …

I already answered you

[pseudo eagle]

This is the first time I've been banned on this server.

[shy remnant]

Then appeal your ban

If the appeal has already been denied, just wait your ban out

[shy remnant]

I Forwarded this to your banning admin

[pseudo eagle]

Guess what happened because you got banned and described the whole situation?

[pseudo eagle]

Thank you

[pseudo eagle]

Is there any way I can talk to the administrator and find out the reason for the ban and explain the situation so I can get unbanned?

[shy remnant]

!appeal @native minnow

[glass olive]

Hey, @native minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

I can’t share who banned you. But to be honest, your ban is a playing with a cheater ban. There’s not much more to find out

[pseudo eagle]

My teammate was unbanned after 5 minutes, and you're saying it doesn't matter how long you were on the team with the cheater.

[pseudo eagle]

My teammate was unbanned after 5 minutes, and you're saying it doesn't matter how long you were on the team with the cheater.

[shy remnant]

I have forwarded your message about the length of the ban, I can’t do much more mate

[native minnow]

Hello, I'm getting an error when trying to log in to the server "Cheating". I've never used cheats in my life. Server: rustoria.co eu east long nick name:RIP GIRL

[pseudo eagle]

Why did my teammate get unbanned after 5 minutes, but I got 14? He was on our team, so he was also playing with cheaters, judging by your ban logic.

[raven mist]

Whos your teammate?

[pseudo eagle]

TOYOTATOKYO

[raven mist]

Ill check with the banning admin 🙂

[pseudo eagle]

Why, when we both play without cheats, do I get a 14-day ban and he gets unbanned after 5 minutes?

[raven mist]

Look what i just said lol

You're having a 14 day ban because this isnt your first playing with hacker ban

[pseudo eagle]

I can also write in this justification that I did not know about the presence of cheats on the player I added to the team

[raven mist]

Why is your teammate claiming they were solo?

all of your stories arent really adding up here

[raw pewter]

there are more than your own claim which i am not going into detail
but yeah , if you can show us proof that he is actually your teammate or know your team
we are more than happy to lock your teammate up again

[pseudo eagle]

What are you even talking about? What hacker attacks? I've never used cheats. Please, sort out the situation properly, instead of throwing out bans on innocent players.

[raw pewter]

i have sorted the 14 days ban , now it is a 7 days ban

[native minnow]

Hello, I'm getting an error when trying to log in to the server "Cheating". I've never used cheats in my life. Server: rustoria.co eu east long nick name:RIP GIRL

[pseudo eagle]

Thank you

[raw pewter]

do you have anything that can help us proof your teammate is lying ,
he is not solo and indeed playing with you guys

if you can do that, i will persoanlly put him back into ban list

[pseudo eagle]

That's not the point. I'm relying on the confidence of your verdict on banning me.

[raw pewter]

we are confidence on your friend's cheater ban, therefore your assoication ban

i know you have been banned for play with cheater before and got unbanned, i haven't read it in detail but i don't think it is going to happen this time

[pseudo eagle]

You're writing about me using hacking attacks. A second ban. It doesn't matter how long the cheater has been on the team—everyone gets banned. Who then is responsible for a player getting a random "E" invite to join a team, joining, and then being immediately kicked from the team? But they turn out to be a cheater, and everyone who was in that room gets banned?

[raven mist]

You literally know the player

[pseudo eagle]

But that's where you're wrong. I've never been banned for cheating or hacking.

[raw pewter]

we never say it is everybody. your case is perfect example of it
if you fullfill some condition, we will take that into consideration and unabn

[raven mist]

You're telling me you dont know this player? https://steamcommunity.com/id/Epiqusex/

[raw pewter]

no one saying you were cheating or hacking but Play with a cheater or hacker

please get thing straight

[next stump]

hello, where can I contact the error account when logging into the Hight risk account server?

[raw pewter]

!appeal

[glass olive]

Hey, @next stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud axle]

/appeal

[glass olive]

Hey, @proud axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[next stump]

ths

what should i do if the site you specified is not working ?

[willow gazelle]

Hello, dear support, can you provide any proof that I was playing with cheats? Just banning a person without any evidence. Where did you see in my game that I am using prohibited programs?

[proud axle]

Hello, I wrote a ticket to appeal, but it says that no bans were found (I have a hight risk account) I can pass any checks, show my PC Help please <@&274971100184576010>

[pseudo eagle]

Thank you so much for the clarification! We'll look into this further.

[willow gazelle]

Hello, dear support, can you provide any proof that I was playing with cheats? Just banning a person without any evidence. Where did you see in my game that I am using prohibited programs? <@&274971100184576010>

[raven mist]

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[willow gazelle]

https://steamcommunity.com/id/Epiqusex/
Hello, dear support, can you provide any proof that I was playing with cheats? Just banning a person without any evidence. Where did you see in my game that I am using prohibited programs? <@&274971100184576010>

[pseudo eagle]

This guy played without cheats. Why did they ban the whole team?

[raven mist]

Incorrect, they were playing with cheats

And stop tagging the admin role please

[pseudo eagle]

Player "ATOM" was offline when I added "cheater" to the team

[raven mist]

That doesnt matter

So every team can just invite a cheater in the team, go offline and be free to get online and benefit from it?

Not how it works

[pseudo eagle]

Please provide proof that the player used cheats. You didn't even use online verification. We are ready to provide you with full proof.

[raven mist]

We or any reputable community will ever show you proof. The player was cheating and we've got proof, we're only not going to show you our methods

[pseudo eagle]

Our team consisted of random players, no one is responsible for anyone. I was the only one who invited this player to the team.

[raven mist]

You're responsible who you play with, if you decide to play with random players thats on you. But dont be mad at us if you get banned

[pseudo eagle]

Thank you. After this situation, I will take a more specific approach to my teammates.

[pseudo eagle]

Please, we are ready to undergo any verification. Give us this opportunity.

[raven mist]

Theyr already banned and caught for cheating, theres no need for extra checks

[pseudo eagle]

I had no idea this player was using cheats. He now claims he played without them.

[native minnow]

Hello, I'm getting an error when trying to log in to the server "Cheating". I've never used cheats in my life. Server: rustoria.co eu east long nick name:RIP GIRL

[pseudo eagle]

We didn't even have any real shootouts with anyone after I added him to the team.

I played with him for 5 hours and even from my experience of the game I didn't see him as a cheater

[vivid ermine]

same here

[honest onyx]

Ticket #b6007d

cheater on sea main rn plz ban

[glass olive]

Hey, @honest onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo eagle]

Could it be that you're relying on the player's experiences in previous games on other servers? 7 years ago

At the moment, after your statement, I am talking to this person about our ban due to his fault.

The player claims that if an account is suspicious, that's the reason for a ban?

[shy remnant]

Your ban was reduced back to 7 days by the banning admin @pseudo eagle

[pseudo eagle]

Okay, thanks, at least for that.

The question is closed.
I apologize for being persistent.

[stark gale]

hello there , i am bekind have 10k hours in game, i am leader of team vietnam and playing everysingle wipe in sea main in last 2 years. i treaming every wipe in my channel
this wipe i add my old friend name : Tomf ( his steam id : https://steamcommunity.com/profiles/76561199854527310/)
he just got banned by cheat , and get my whole team ban
i clearly we not mean to using cheat or any kind of script
i been work as a admin rustafield so it mind be the change we can talk. cause i really want my team back
SO all i want is : why Tomf ( his id : https://steamcommunity.com/profiles/76561199854527310 ) get ban, i mean ban auto by same ip been banned before ( 4 years ago yes he got ban ) , or he just using anyking of cheat in this wipe
it help me so much , i hope you check it soon !!!!!

Appeal #00bf8f

[grave swallow]

I played on rustoria once more than a year ago, and I wanted to log in now, but I've been banned for using cheats. What should I do?

[violet ruin]

!appeal

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dim zodiac]

@teal iris hi, check my ticket 7488 plz. Its about vip which is not working.

[robust musk]

Hello! there are no exceptions, it doesnt matter if you are staff on Rustafied, you are playing on Rustoria please wait the 1-3 business days like everyone else. any questions you can fill in your appeal.

[robust musk]

I am sure he will be there ASAP, please be patient these kind of tickets are very delicate and take time due to very little staff that is allowed to handle these tickets.

[stark gale]

i here to need help support not for fight?

give info is enough btw

i get it

[robust musk]

Im giving you support, you need to wait your appeal just like everyone and anyone else, what was the reason stated in his ban/kick message?

[stark gale]

he banned by cheat,

i making team playing seamain for last 2 year straigh everywipe , with streaming on it on yt, if not help clear that we not mean to use anykind of cheat

this guy banned and get us banned just join us 2 day, we dont know that he used

its our fault

to let he playing but we dont know that he cheat

[robust musk]

You are responsible for who you play with, it is not our fault who you play with, we advice you take clear background check before you play with anyone, this can filter the first red flags (low hours, gamebanned alt)

Please just wait the 1-3 business days like everyone else, we do not make any exceptions, as i said previously any questions regarding the ban you can ask in the appeal.

[stark gale]

bro i not here to fight , i here to find our change to get back your sever , that way we alway support your sever agasit cheater, if cant you can say just cant ...

we are human

bro not machine

[robust musk]

And im trying to explain. We do not take any appeals trough discord, just accept you have to wait a few days

[stark gale]

so admin belive that few day that keep wipe on rust going ?

[robust musk]

Unfortunately the admins need time to process appeals, as you said we are human not machines, due to this being handled by humans it takes a little bit longer, theres alot of others that are waiting for their appeal

[stark gale]

thanks for your support, i hope the head of toria can see our converstation and make better support player , everything else is good .

i mean the way support , not you, you good, thanks for support

[jolly kite]

what does competitive kills mean in rustoria statistics?

[frank obsidian]

pls help me some1

[jade raft]

What should I do if I'm banned for no reason?

[crisp salmon]

!appeal

[glass olive]

Hey, @jade raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

whats the issue

[frank obsidian]

pls waitig for more then 1.5 day
appeal#c6bc51

[crisp salmon]

The standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient.

[jade raft]

is it possible to appeal through discord? my website is not loading

[frank obsidian]

Why my appeal like not prioritet

[crisp salmon]

as i said

The standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient.

[frank obsidian]

in this chat admins checked so much appeals

which appealed like some hrs ago

but im waitin 2nd day

[crisp salmon]

read the message ive send twice

1–3 business days

[covert tundra]

are chat mod applications only replied to if accepted or denied aswel?

for ingame chat mod

[uncut gull]

how do i get an admins surrport

[crisp salmon]

if you are accepted you will be messaged from a head mod

[crisp salmon]

whats the issue

[uncut gull]

i dont even know if this guy is real admin he saying he dosint have perma bans

its skecthy

[crisp salmon]

who?

[uncut gull]

its says his name is daddy

"daddy"

[crisp salmon]

i dont get whats the issue

[uncut gull]

he might just be tryna get his stuff back because hes mad

he wnats door codes to my friends bace now

[crisp salmon]

whats going on is he impersonating an admin?

[uncut gull]

yeah

[crisp salmon]

admins will never ask you for a code cause they are not playing

he cant be an admin if he is in game

[uncut gull]

hes flying to

can we voice call so i can scren share

and it sounds like hes using a voice changer

[crisp salmon]

give me his steam id if you can. from f7 menu

[uncut gull]

76561199321527966

[crisp salmon]

if you can clip him flying or saying his an admin and make a ticket as well

[crisp salmon]

!ticket

[glass olive]

Hey, @uncut gull

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uncut gull]

i dont have medal

can you please call and ill screen share so you can

cliphe was just doing

and now hes just killing me

[shy remnant]

Make a ticket on them please

https://rustoria.co/support/report

An on duty admin will check your ticket as quick as possible

[uncut gull]

the server im in istint showing

[shy remnant]

What server are you on ?

[uncut gull]

shoottttt its rustopia

im sorry

[shy remnant]

Np don’t worry

The player « daddy » logged off the server you’re on anyway

[frank obsidian]

lol

[raw pewter]

Your friend who got unbanned, now have been banned

i guess you are happy now ? 😄

[frank obsidian]

hahahahah jack

fr?

[proven sapphire]

any support online ?

i want to change the discord linked to my steam , i did a request and still no answer.

[crisp salmon]

discord linked to your steam?

or linked to rustoria?

[proven sapphire]

ofc we talking about rustoria xd

[raw pewter]

yeah, other staff told me he was upset about his teammate got unbanned but he is not
his teammate just did something stupid and finally got banned now, so i guess he is happy now

[crisp salmon]

you can do that through out website

[proven sapphire]

i did a request bro

[crisp salmon]

then please wait

[frank obsidian]

lol

[raw pewter]

If you are a leader of a team, a steamer , a chatmod of an official server , "claimed to be an admin", may be you should do more work in vetting player who play in your team, saying i don't know is just not enough.

in Rustoria, we do ban entire team once we found 1 cheating person in your team.
the player you were playing have 12 days rust game history, it should be a major red flag to you and your team.
https://www.battlemetrics.com/players/1198127043

If you do not do your homework , we will when we find the cheater.

[frank obsidian]

wtf

[proven sapphire]

can u please check my request of changing my linked discord account , steam id 76561198453800913

[frank obsidian]

ahmed fck u i need to be first

[crisp salmon]

it will be checked when the time comes. please be patient

[frank obsidian]

dont check ahmmd request

[crisp salmon]

be respectfull

[frank obsidian]

ahmed

• rep

[frank obsidian]

good now?

[raw pewter]

you only waited 14min @_@

[frank obsidian]

jack ur such a sigma

good job

@proven sapphire BE PATIENT im waitin 2 days

[proven sapphire]

i need it for baseinvaders thats why

[frank obsidian]

i need to play

no1 cares

[raw pewter]

@long valve

[frank obsidian]

jack what is that

[proven sapphire]

that account is no longer active

[frank obsidian]

if u will check mine ill do whatever u want Appeal #c6bc51

[robust musk]

appeals generally take 1-3 business days, writing in here will not speed anything up.

[vestal lynx]

lmao i get banned for no reason i kill 3 because they were standing next to each other

[coarse thicket]

!appeal

[glass olive]

Hey, @vestal lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vestal lynx]

just terrible when i cant even play by myself for 20 minutes lmao

[viral dune]

Good morning Jack, could you please check if the ban I received unfairly has been lifted? They said it would be lifted today.

[coarse thicket]

you can check if your appeal is approved/denied here https://rustoria.co/support/appeals

[viral dune]

It was denied, but I didn't use any cheating. They said it was a 7-day ban, and I think on Friday they said there were 2 days left.

I have a screenshot of the admin saying it was 7 days.

[vestal lynx]

vitor they ban anyone even if you arent cheating, i got banned too and wasnt so who knows

[coarse thicket]

connect to any rustoria servers, a ban duration should appear in the kick message

[viral dune]

no longer appears

[raven mist]

Ban is perm, it was my mistake assuming it was 7

So yes, ban will stay

[vague lagoon]

how does a 7day become perma

[crisp salmon]

mistakes happen

[viral dune]

You can't unban me, I've never used anything, so I reported people who use it and they've never been banned.

[raven mist]

It wasnt mean to be 7 days but perm

[viral dune]

I don't use anything and I won't use the game Rust because I like it. Please unban me.

[vestal lynx]

you wont use rust becuase u like it -_- nice

[viral dune]

I don't even know what cheating is and I don't want to know, I just want to get unbanned and play Rust in peace.

[glad leaf]

thats a cap

[crisp salmon]

understand that the desicion is final and the ban wont be removed. thanks

[vestal lynx]

everyone knows waht cheats are lmao, minecraft even has em lmao but when someone gets banned for no reason bc they killed 3 guys bunched up is crazy XD

[viral dune]

It's funny that I wasn't using any hacks in this game, and the people who do are still playing and don't get banned. There was a clan that got banned in the Brazilian Longboard and were unbanned using hacks, and now we, who don't even use hacks, get banned and aren't unbanned.

[vestal lynx]

bud if youre perm banned youve had to do something

[viral dune]

Dude, I was on top of the base and the guy I reported for cheating kept hitting me in the face, but he wasn't banned.

[vestal lynx]

he prob did get banned bc i got banned too for killing 3 guys next to each other lmao ts is all a joke to me, its one thing if you admit it but when youre not well idk go play cs2 or ark lmao

[viral dune]

Dude, if I had used some kind of cheat, that would be fine, but I didn't use anything and I don't want to learn how to use anything. I play Rust because I like it, and there have always been hacks that killed me, so I reported them and nothing ever happened.

[vestal lynx]

well idk what to tell ya i cant help ya lmao, i got banned too and not sure why i was playing for no more than 20-25m so just gotta play a different server or something or game lmao

[viral dune]

If you want, I have proof that I wasn't using anything, and if you want to take it and go into my PC, you can see that there's nothing there.

[vestal lynx]

i aint admin lmao u gotta prove that stuff to them

im in the same boat as you man

[viral dune]

Where is the game admin to read this and have proof? Without proof, they can't permanently ban me, and soon they'll ban me from here since they don't want to be fair.

[sharp lagoon]

where do i report cheater?

[coarse thicket]

!report

[glass olive]

Hey, @sharp lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sharp lagoon]

cool maybe just go check this real quick sea long

[coarse thicket]

don't post their id

[sharp lagoon]

first seen 5 days ago triple ak 300m easiest ban of ur life

[coarse thicket]

the admins are most likely handling it, be patient

[sharp lagoon]

yer righto

[viral dune]

Can you unban me? I don't use cheats and I never want to. You can see who I killed. I don't know the person who got banned; they didn't even have access to our stash. I don't know why we got banned unfairly without doing anything.

[coarse thicket]

you were answered multiple times, it's permanent and thats their last decision

[lucid sandal]

there is a cheat please help eu main

[coarse thicket]

!report

[glass olive]

Hey, @lucid sandal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid sandal]

They're not looking, the men came to the raid.

[coarse thicket]

!report and don't post their id

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

trust me they are looking, be patient

[viral dune]

Dude, I didn't use anything and there's no proof. I'll find the video here that shows I didn't use anything. That's why this game is going to fail, because you ban those who want to play without them doing anything, and the cheaters are there enjoying themselves and playing without getting banned. That's just how it is.

[vestal lynx]

well you know games make money off cheaters like tarkov they ip ban cheaters then they will just make a new account and play, even r6, rust, tarkov, fornite all those games have cheaters all the time so when they r banned they buy the game on a new account

but like rust if u do that and get caught u get banned

[coarse thicket]

head to #general and don't spam the channel, you were answered by an admin

[viral dune]

To be answered is one thing, but fixing the error is another, because I don't use anything and they didn't fix the error. If I were using it, I would stay quiet, but I don't even know how to use it.

[sullen salmon]

PLS BANNED

[coarse thicket]

!report

[glass olive]

Hey, @sullen salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viral dune]

So go ahead and call me so I can explain it to you.

[coarse thicket]

do you understand what i said above? if you keep spamming this channel after being answered multiple times by an admin you'll just end up muted

it's their final decision, move on

[viral dune]

This isn't being repeated; I just want an admin to solve my problem and unban me because I didn't use anything. If you want to do whatever you want, then you're the ones who are wrong for not even reading the message or trying to find out the truth.

[urban whale]

I was banned from the server for no reason.

[coarse thicket]

!appeal

[glass olive]

Hey, @urban whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[urban whale]

can you unblock me?

[vestal lynx]

"Hello, it looks like you were temporarily gamebanned. If your game ban has been removed, please join the EU RTG training server, let us know you connected, then leave the server and wait for another appeal response. Once we have checked that you have connected to the server, we will be able to make a decision on your ban.

Here is the connect IP for the EU RTG server:
connect connect rtg.rustoria.uk" whats the supposed to mean i know temporarily but im confused

[coarse thicket]

https://rustoria.co/support/appeal

[urban whale]

how many days to wait

[coarse thicket]

1-3 days, sometimes less depending on your situation

[urban whale]

as quickly as possible?

[coarse thicket]

it means when EAC removes your game ban, join rustoria aim training and they'll review your appeal again

[coarse thicket]

1 to 3 days as i said

[urban whale]

Why do you keep banning me? You've already banned me four times?]

[vestal lynx]

do you know where i can check the EAC thing?

[coarse thicket]

make a ticket at facepunch website and they'll guide you

[urban whale]

Why do you keep banning me? You've already banned me four times?]

[vestal lynx]

thanks

[coarse thicket]

don't spam, make a ban appeal and be patient

[modest pumice]

hey @balmy cypress , playing in a new team and we were wanting to play rustoria. I while ago i got banned by association playing with a guy i didnt know was cheating. I dont think it was ever really looked into as i didnt push for it much before but it would mean alot if you could take a look at it. Sending here as it doesnt allow me to dm you. I have more i can explain abt it in dms

[delicate lance]

@coarse thicket hi , my friend just got banned for ban evasion (we did not played rustoria for a half a year)

[coarse thicket]

!appeal

[glass olive]

Hey, @delicate lance

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate lance]

Also his ban appeal was declined

[lusty dock]

US main, can someone deal with this guy in chat?

[coarse thicket]

!report

[glass olive]

Hey, @lusty dock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lusty dock]

how about just login

[coarse thicket]

yeah.. then your friend most likely knows why

[lusty dock]

the chat is literally just non-stop slurs

[delicate lance]

he did not

if he was i will not bother u

[coarse thicket]

if his appeal is denied then there's nothing he can do about it, move on

[delicate lance]

he got denied after 3 mins

and don't get any info why he was banned

[coarse thicket]

why isn't your friend the one talking about it here?

[delicate lance]

cuz he did not played rust for like 3+ months

[delicate lance]

he don't know english

and i just wanna help

[coarse thicket]

there's nothing you can help him with, if his appeal is denied then its final

[delicate lance]

I just wanna get the reason of the ban u know

And all they said is " we don't trust u"

^_^

[coarse thicket]

i'm not an admin so i can't help you

[thorny burrow]

pleas ban cheat

[coarse thicket]

!report

[glass olive]

Hey, @thorny burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

!report

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny burrow]

!report

[glass olive]

Hey, @thorny burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

don't post the cheater's id

[thorny burrow]

kk

[coarse thicket]

i deleted your message for a reason and you're repeating it again?

[warm oriole]

добрый день как открыть тикет?

[coarse thicket]

report or ban appeal?

[glass olive]

Hey, @warm oriole

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[urban whale]

Can you unban me? I've already filed an appeal.

[warm oriole]

как подать апиляцию

[coarse thicket]

!appealru

[glass olive]

Привет, @warm oriole

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[coarse thicket]

i answered you an hour ago, you already filled an appeal and it could take from a day to 3 days, spamming the chat will not speed up the process

[thorny burrow]

!report

[glass olive]

Hey, @thorny burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit lintel]

Ticket #bd0144

ADMINNN BAN PLS

[thorny burrow]

PLS

[stark gale]

as i said i here to find our change to back to sever, i wonder he cheater or banned by accident, so he did cheat and we have to take the ban it is fine, i not here to fight or understand anything else thanks you

[twilit lintel]

Ticket #bd0144 cheater buy new account 100 hours

[coarse thicket]

the admins are most likely handling it, you don't need to spam the chat

[lofty ingot]

help me please i join to the server rustoria eu east long but he kicked me ;cheating; but i dont use cheats

[coarse thicket]

!appeal

[glass olive]

Hey, @lofty ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[devout scarab]

sup man, do you do creator vip pass?

[coarse thicket]

hello, i don't think thats a thing on rustoria

[devout scarab]

no worries thanks

[prime thunder]

You can dm Luke to be Rustoria partner

But I think he accept only big cases

[devout scarab]

unable to add he isnt allowing new friends, all good

[prime thunder]

Maybe we change smth what idk
I’m sorry

[fossil lark]

Thats something facepunch offers pretty sure, my friend has it

Are you in the creators discord?

[devout scarab]

yessir

i have it for other servers just not rustoria

and i plan to play there

[devout scarab]

haha its ok man dont worry

[fossil lark]

Oh interesting

[timber plaza]

Hi @raven mist i contacted you in discord DM followed from the ticket in Rustoria Support #b293b6

[raven mist]

Will get to you asap, not home currently

[austere quest]

Hey, try DMing him without adding. If that doesn’t work, please DM the Rustoria account in X (formerly Twitter). If you have any issues with that, feel free to reach back out here or in DMs!

[timber plaza]

thanks you sir

[dire badge]

Yo could you see why i gotten banned

[slow grail]

Hello Rustoria Admin
I would like to appeal my "Cheating" ban. I am a developer and I use Cloudflare (WARP) for my work. Unfortunately, I completely forgot to turn it off before launching Rust. I believe this might have triggered your security system and resulted in an automated ban.
I swear that I absolutely did not use any cheats, scripts, or any unfair software. I rarely get free time, and I was just rushing to join the server to play with my friends. I am really devastated about this ban because my time to play with them is very limited.
Could you please review my case? It was an honest mistake leaving my work network tool on. I just want to get back to playing with my friends as soon as possible.
Thank you for your time and understanding.

[chilly moss]

how do i report suspicious players

[coarse thicket]

!appeal

[glass olive]

Hey, @slow grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

!report

[glass olive]

Hey, @chilly moss

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slow grail]

Hello Rustoria Support team,

I apologize for reaching out here, but I am in a bit of a panic. I recently received an automated "Cheating" ban, which I believe was caused by me accidentally leaving my work VPN (Cloudflare WARP) on.

Out of desperation to play with my friends, I made a huge mistake and tried logging in with my friend's account on the same PC. As a result, his account was instantly banned as well (likely flagged for ban evasion).

I swear I haven't used any cheats whatsoever. Now I am incredibly stressed because my friend's account got permanently suspended because of my careless mistake. I have already submitted appeal tickets for both accounts on the website.

Could someone please kindly look into my tickets when you have a moment? I am willing to provide any proof needed to show this was just a misunderstanding with the network tool. Thank you so much for your time.

@raven mist @austere quest

#ddb053 #9fabd2 ticket

ADMIN PLS

[violet ruin]

hey there
we do not ban for vpn
I see you have made a appeal already, please wait as appeals can take up to 1-3 buisness days

[slow grail]

Understood, thank you for the update. I will patiently wait for the review process.

I just wanted to clarify that I am completely confused because I absolutely did not have any other programs, tools, or scripts running in the background at all, except for Cloudflare.

I will wait for the final result. Thank you again for your time.

[fiery swan]

I would need some hellp regarding s server bug with stashes

[violet ruin]

!ticket

[glass olive]

Hey, @fiery swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed cairn]

Do we report cheaters here too or just wait for slow ass fp

[stuck sierra]

Can someone please fix EU Small there are no animals at all in the server

[glass olive]

Hey, @hexed cairn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

F7 them & report them on the website

https://rustoria.co/support/report

[hexed cairn]

thx chief

[covert hazel]

waiting for support

!ticket

[glass olive]

Hey, @covert hazel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

what do you need help with?

[covert hazel]

iam in voice chat

[coarse thicket]

okay you can also just tell me whats the issue here

[covert hazel]

nah in voice is better

[coarse thicket]

okay you can wait for someone to join your channel then

[gleaming compass]

eu medium is having a few lag spikes

[neat pumice]

Looking

[gleaming compass]

chilled out abit with em now, just every now n again

[neat pumice]

Yeah I see em - it's deep sea spawning as far as I can see

Same thing happened exactly 4 hours ago

[gleaming compass]

alr nws

[neat pumice]

I wish there was something we could do about it besides disabling it, but unfortunately until something is done about it, it will continue to be a huge (though thankfully brief) performance hit

[gleaming compass]

Not sure if its possible, is it able to be rendered in slower?

idk but its not as bad if its only every couple of hours

[unkempt kestrel]

Where can I appeal a ban for a high-risk account?

[coarse thicket]

!appeal

[glass olive]

Hey, @unkempt kestrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt kestrel]

Ok, thanks

[hexed cairn]

ESPers finding loot for your their boyfriends on US long, hell a of time

[short nova]

Rustoria EU Long 76561199013164598 rage aim

[hollow cosmos]

?report - please follow the message below and create a ticket.

[glass olive]

Hey, @short nova

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit lintel]

Ticket #422866 cheater back new account

[earnest slate]

So im somehow banned for cheating on all rustoria servers despite never cheating? How when? i dont ever remember being banned from rustoria and ive played it a ton my only guess is my vpn?

[coarse thicket]

!appeal

[glass olive]

Hey, @earnest slate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest slate]

oh hey i just realized you have cloud fire too and are banned as well i trhink its the cloudfire vpn

[magic pelican]

anyone know how i can get in contact with EAC support? i was falsely banned a couple months back and i have evidence it was false but its impossible to get in contact with anyone that can actually help me

[coarse thicket]

make a ticket on facepunch website and they will guide you

[magic pelican]

Sadly, I am met with the same AI/copy-paste response after making a ticket numerous times.

[toxic shard]

!ticket

[glass olive]

Hey, @obtuse star

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

predefined response only exists to win time, it doesn't change the fact that it's the response

but if you spam them don't expect a different response

[coarse thicket]

are you talking about facepunch or eac appeal?

[toxic shard]

as far as I know there is no such thing as EAC appeal anymore for rust

false bans are automatically removed, the others are legit

[coarse thicket]

yeah its just reference id click appeal

[toxic shard]

I think they removed it for rust

the reference is for a selected amount of game no ?

[magic pelican]

EAC appeal I'm unable to attach any text/media preventing me from providing evidence.
For Facepunch they aren't able to remove EAC level bans IIRC and I was just asking if i could get in contact with someone who could help me get unbanned.

[toxic shard]

they can, it's their game, they don't want to

[magic pelican]

There is an appeal system, using a reference ID but all you can do is put in the number and click submit.

[coarse thicket]

its not, you just post your reference id on eac site and click appeal and wait, you have to check it manually everyday

[toxic shard]

the point is that you can't provide proof, since you don't even know the date of the detection

[coarse thicket]

you need to do it through eac site

[toxic shard]

EAC works mainly by ban wave, your ban could be issued relating to thing happening weeks before

[coarse thicket]

facepunch is supposed to tell you the steps through their ticket

[magic pelican]

I do, I got banned for a pretty dumb and embarrassing reason, but I might aswell share it.
Basically earlier in the day me and my friends were messing around with Roblox cheats, then decided to hop on rust, I didn't restart my pc or delete the cheats, causing it to stay active in my system memory, resulting in a detection, and ban. I'm not even sure if it's possible to get unbanned for this but I do have evidence and I'm going to try.

Before this i never even thought about cheating on rust and had 1300ish hours

[toxic shard]

oh then the ban is 100% legit

you had a software that tried to inject things inside the runtime and you got banned for it, there is no appeal possible there

lesson of the day : don't use cheats, in any game

[coarse thicket]

it's not possible but facepunch has a new policy for "second chances" read it here https://support.facepunchstudios.com/hc/en-us/articles/28339393042973-Ban-Second-Chances

[toxic shard]

second chances only works on new accounts, they won't unban the original account

[coarse thicket]

that too

[magic pelican]

Thanks for the help guys, I know about the second chances thing, and also that it's up to the server owner to unban/ban second chance accounts, so would it be possible to at least appeal my ban for Rustoria after the eight months?

[toxic shard]

only if you didn't got gamebanned while playing on rustoria and if it's your only gameban

[magic pelican]

I did get gamebanned while playing on rustoria😭, that sucks.

[toxic shard]

then it's considered as a cheating ban and therefore permanent (including current and future accounts)

[magic pelican]

Thanks for letting me know.

[proud axle]

!appeal

[glass olive]

Hey, @proud axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud axle]

I wrote a ticket to appeal, but it says that no bans were found (I have a hight risk account) I can pass any checks

[toxic shard]

wait a bit and try again

provide all your other/previous accounts in the appeal

[edgy cloud]

i wrote a ticket to appeal,my account was banned for cheats that i dont have

[sage nest]

You have to wait for a reply then

[edgy cloud]

ok

[cosmic phoenix]

us low pop is biweekly?

[coarse thicket]

monthly

[median jungle]

how do i ban apeal for association

[proud axle]

i can’t write appeal

[proud axle]

check pm pls, i drop u screenshots

[cosmic phoenix]

rustoria no have sever small us biweekly?

[turbid stirrup]

it is possible find out the ban date?

[coarse thicket]

#server-info

[buoyant swallow]

cheater eu east long literally just got banned and took my start off me

[glass olive]

Hey, @buoyant swallow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[buoyant swallow]

am i able to get my stuff back

[tall void]

what is the standard turn around time to review an appeal?

[red pier]

mila in chat said that he was banned and now play on other account

Rustoria EU EAST LONG

maybe you need check it

[sage nest]

1-3 days

[tall void]

thank you

[chrome gulch]

yo why isnt the rest of the clan banned if he got banned

Ticket #476c96

now he is on a different account

can i talk to an admin or support for this issues

morgtowns second account playing with the same group after he already got banned 76561198380608707

[merry sedge]

<@&274971100184576010> there are 4 Blatant Cheaters trying to raid my External TC, 1 got banned by admins earlier, but the entire group is not banned, and they have logged in 2 new cheater accounts this afternoon.

[shy remnant]

!report

[glass olive]

Hey, @merry sedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[merry sedge]

@shy remnant I did an admin closed the report after 20 minutes

[toxic hill]

Heya it's been 5 days since I created an appeal and I did not get an update on the website

[merry sedge]

@shy remnant if any competent admin watched this group for 15 minutes the ESP would be obvious especially now at night.

[glossy kayak]

<@&274971100184576010> Hi, i filed an appeal six months ago to unban my account on your servers, but it was rejected, where can I re-appeal?

[crude vortex]

How do i open a ticket and is it worth if i got banned for “cheating or teaming whit a cheater that i wasnt aware was a cheater “ it said “cheating” when i was banned never used more than my crossair

[sage nest]

Cant

[sage nest]

!appeal

[glass olive]

Hey, @crude vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split pollen]

I got banned 12 months ago is there anychance I can get a second shot?

[glossy kayak]

Why

[sage nest]

!appeal

[glass olive]

Hey, @split pollen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split pollen]

I appealed it 12 months ago is that my one and only appeal?

[sage nest]

99.9% sure you only get one appeal

[split pollen]

What I get for being a dumbass

[strange lotus]

i need a admin

[harsh panther]

yo can an admin come check out US long

shits rubber banding like crazy cause someones despawning and makin it unplayable

crazy unplayable

[frank obsidian]

3d day already Appeal #c6bc51

[sage nest]

3 business days *

[frank obsidian]

So?

i got banned friday

now is 15 40 monday

[hollow cosmos]

Business days do not include Saturday and Sunday.

[frank obsidian]

i Know

but Friday + monday

already 2 of 3

[frank obsidian]

Why my appeal got denied?

nothing said

just denied

@hollow cosmos