support

[small fulcrum]

😭😭😭😭😭😭😭🤡🤡🤡🤡🤡🤡🤡🤡

@grizzled hinge

[thorny dune]

Issues with US Medium and premium kick message being forwarded now

[small fulcrum]

TF WRONG WITH YOUR SERVER??? QUEUE IS NOT SAVING EVEN FOR 5 MINUTES FUCK IT

[viscid tiger]

I NEED COMPENSATION @thorny dune

Give me 15 rockets

[frank bear]

you dont no one does

[wintry lynx]

it likely isnt rustorias fault, itd be the premium system entirely

[languid venture]

is it gonna rollback?

[thorny dune]

Looks like an issue on Facepunch end but dev team has been made aware anyway

[wintry lynx]

hopefully it gets resolved quickly

[viscid tiger]

@thorny dune give me some rockets XDDDD

[median juniper]

who can help me i just got kicked for not having a premium account yet i have skins on the game and have been playing all day?

[wintry lynx]

could you let us know when the issue is resolved?

[thorny dune]

An issue on Facepunch end at the moment

[thorny dune]

As soon as I get any information or it looks to be fixed will let you know for sure yes

[wintry lynx]

cool, thank you for your help

[median juniper]

when will i get let back in??

[small fulcrum]

@thorny dune WHY MY QUEUE IS NOT SAVING?!?! i got DISCONNECTED FROM QUEUE FOR 30 SECONDS AND NOW I NEED TO WAIT 2 MORE HOURS TO JOIN TO THE FCKING SERVER I WAS 50/250 QUEU AND GOT disconnected for 30 seconds AND NOW IM 260🤡🤡🤡

[viscid tiger]

bro fix it i need to pla yrust

[slow saddle]

my teammate got banned for cheats but he hardly ever played on rustoria also hes never played with cheats. check it pls 76561199095916706

[tame grail]

@thorny dune Can you turn premium off until its fixed?

[small fulcrum]

I NEED COMPENSATION LET ME IN THE SERVER

[languid venture]

yo do you only speak in all caps dawg ?

[viscid tiger]

GIVE ME ROCKETS SINCE YOU TOOK THEM AWAY YOU DOGSHIT GAME THERE IS ONLY ONE ANSWER. @thorny dune YOU WILL PAY FOR YOUR SINS

[trim steeple]

？

[fringe bluff]

i just got kicked from the server for not having premium even through i have the stuff for it why isn't it letting me in

[median juniper]

problem wit fp

just gotta wait till they fix it bruh

[fringe bluff]

okay

thank you

[trim steeple]

premium_account_required？？？

[fringe bluff]

yeah

[viscid tiger]

its because your broke stupid bitches! JAJAJAJAJAJJAJAJA

[thorny dune]

Should be fixed and you can connect

[viscid tiger]

FIX THE IMPORTANT ISSUE @thorny dune

[fringe bluff]

def s you know us so well even through ive been playing this game for years

[ornate geyser]

is there anyway for people to join without premium till its fixed

[thorny dune]

Nothing we can do about it, it's on Facepunch to fix it on their end

[cobalt sluice]

just said it was a facepunch problem not server problen how are they suppose to fix it lol

[tame grail]

Can you turn off premium?

[bold meadow]

@thorny dune my ticket got approved for cheating , but i still cant connect on the server

[trim steeple]

I have 3000 US dollars

[thorny dune]

I've forwarded the issue internally, we'll see if Facepunch get a quick fix out but no plans currently to disable premium temporarily

[loud seal]

server kicked me after 5 hours say premium_account_required

[viscid tiger]

Whats facepunch saying

[bold meadow]

my ticket got approved for cheating , but i still cant connect on the server 76561198933439960

[grim adder]

The server just kicked me and said i need premium account

[viscid tiger]

You should be banned forever @bold meadow

[fringe bluff]

it's happening to alot of u

[grim adder]

i have all day since wipe day playing

[fringe bluff]

us

[slow saddle]

ok thx

[bold meadow]

my ticket got approved for cheating , but i still cant connect on the server 76561198933439960

[thorny dune]

Should now be okay to connect

[loud seal]

is this normal

?

[fringe bluff]

no

[viscid tiger]

https://media.discordapp.net/attachments/952615383158882355/958502150898610186/image0.gif

[fringe bluff]

i have never really seen this happen before

[bold meadow]

thx boss

[loud seal]

my doors are open fr

[charred oar]

so its saying i cant connect because of premium but i have skins? and played all day yesterday

[fringe bluff]

it's happening to us all taco

[charred oar]

super awesome

[hoary zenith]

its still not working it wont let us connect

[charred oar]

im assuming there is nothing we can do a bout this prem issue

[tame grail]

Turning off premium would work. The pop will go to 0 soon

[grim adder]

yeah

admins could do that some time while facepunch fix that

[thorny dune]

Sadly not, issue lies on Facepunch side, just need to wait for them to fix it which will hopefully be a quick fix

[fringe bluff]

@thorny dune they normally take awhile to fix it

[languid venture]

i guess i just call it a night lost my best kit due to this crazy

[charred oar]

damn, i can join east premium tho shit is weird

[fringe bluff]

do we at least get compensation for this @thorny dune ?

[median juniper]

can i get my red and blue card back?

i just did smoil and dc so im prob dead to scientists

[loud seal]

close my doors! lol jk

[median juniper]

fr😹

[languid venture]

fax bro can we get a rollback or somthing ???

[lapis moon]

DAMN i was out in the open when that premium account shi happened

[grim adder]

Noooo

i lit farm like a box of sulfur

[astral canopy]

Any admins around to dm

[sleek bolt]

ok im not the only one with the premium issue

[fringe bluff]

everyone is getting booted it seems like

[mighty schooner]

im getting kicked for premium error

anyone know how to fix?

[elfin gale]

They denied my appeal but they did not explain to me why they denied it, what a bad service 🖕

[fringe bluff]

its a facepunch issue from what they were saying

[mighty schooner]

did you know how to fix?

[lapis moon]

no it is a game wide issue rn

[mighty schooner]

shitty ass game

[fringe bluff]

@chrome nebula

[lapis moon]

go to the Rust discord and complain in there, might help

[sleek bolt]

just to let everyone know you can click the premium chrome button and refresh it but it will come up error. i even validated the game files and tried again, and then even bought 15 dollars of skins again lol. nothing worked

[thorny dune]

Yeah no need to buy anymore skins or anything you can do, Facepunch has been made aware so hopefully being forced wipe they get it back up quickly

[chrome nebula]

Bro In my extremely long Rust career of 10 crisp hours, I have never seen anything like this before

[mighty schooner]

how long until bug fix?

[chrome nebula]

When it comes to outages like this, theres no telling for real

[acoustic timber]

Is everyone's premium server working?

[fringe bluff]

no

[raven mist]

https://x.com/ErrnieGerrn/status/2040015334522892714

Errn 🐸🍄 (@ErrnieGerrn)

We're aware of some Rust premium server connectivity issues atm (not showing your value) and are working on a fix.

X · Apr 3, 2026, 10:35 AM

[acoustic timber]

Thank

[languid venture]

eta ?

[raven mist]

We dont have an eta

as its not for us to fix

[stuck badge]

so everyone got kicked?

[fringe bluff]

no eta because facepunch might take a minute cause its for all there premium servers

[wintry lynx]

gives me time to eat some maccas so im not complaining

[lapis moon]

Shenzyyy you guys can remove the premium tag temporarily until it is fixed, that is what the facepunch servers are doing

[acoustic timber]

я вахуе

[fresh vapor]

hello, i got by banned mistake 9 months ago not hadware, since the second chance thing i have a old rust account i have never played on, can i play on that or do i have to make a fully new account??

[burnt pewter]

keeps kicking me off us long permium for not having premium acc

[placid quail]

me too

[median juniper]

yo my base gone decay if this dont get fixed, i had 37 mins of upkeep brev my whole base gonna be gone!

[lapis moon]

tell them to lift the premium restriction until it is fixed, thats what facepunch servers are doing

[sleek bolt]

can we all get 200 easter eggs as compensation?

[burnt pewter]

yo @support what we got to do to get in?

[languid venture]

ima js call it server is terrible man lost multiple kits due to this

whole team crashed

[thorny dune]

At the moment there is anything you can do yourself or even us, it's an issue on the side of Facepunch and they've been made aware

[placid quail]

.

[fresh vapor]

hello, i got by banned mistake 9 months ago not hadware, since the second chance thing i have a old rust account i have never played on, can i play on that or do i have to make a fully new account??

[lapis moon]

it would legit let everyone back in but i guess we are just pretending like that isn't the solution for the time being...

[median juniper]

new one, gotta buy rust again

[placid quail]

yea idk, its only been 10 min give them time

[lapis moon]

no it hasnt, its been over 30

[livid oasis]

its been all day for some

[placid quail]

oh shit mine just happened

[lapis moon]

yeah its been going on for mostly everyone in the past hour+

[livid oasis]

only just now happened to me, friend hasnt been able to get in since this morning lol

[lapis moon]

All of the premium facepunch servers lifted their tag and people are able to join back

wish we could do that... 😢 😞

[terse edge]

hi, any admin on?

[fluid flame]

I guess I don't have a premium account?

Any chance ya'll found a way to void ts?

[soft leaf]

yo wtf bro

i just got kicked for not having a premium account but i have all the dlc and more than 15$ in skins

[soft wave]

yea we all did buddy ur not special

[soft leaf]

lol

[burnt pewter]

wait i found fix

[soft leaf]

i was on a train

[fluid flame]

AYEEEE, I found how to get back in too

[undone prairie]

how

[soft wave]

at least i was in my base haha not every1 was so lucky.

[sleek bolt]

you cant just say that you loot goblins

[soft leaf]

bro i just got red card but lucky my teammate got loot lolol

[sleek bolt]

how do you get back in

[terse edge]

ADMINNN???

[soft leaf]

did you try turning it off and then on again

[fluid flame]

no you gotta like

its hard to explain

[soft leaf]

wiggle my worm

[fluid flame]

probabyl just easier to wait

[soft leaf]

maybe if i rub my nipples it'll let me in

[tame grail]

Crazy descission not to turn of premium for 2-3 hours until its fixed. 40 pop on US Medium

[soft leaf]

I accidently pressed a combination of buttons on the train

then poof i was gone

[undone prairie]

100 pop us long is crazy

[soft leaf]

Yooo i was wondering why i was able to run all 3 monuments for free

[sleek bolt]

those lucky fuckers taking all the loot while we gone

prolly sleepers everywhere like easter eggs

[soft leaf]

got vip for the queue skip, now gotta wait the premium patch

[sonic gorge]

Please turn off premium so we can play. this issue is annoying af

[soft leaf]

https://www.reddit.com/r/playrust/comments/1sb9u1d/premium_account_required_bug/

Guys i figured out how to get in

You gotta wiggle your 🪱 a lil bit

[craggy hornet]

did everyone get booted lol

[undone prairie]

its uppppp

[thorny dune]

This has been done for anyone that hasn't noticed

[fluid flame]

Thank you good sir

[sonic gorge]

legends

[fluid flame]

fr

[urban panther]

How can we help you

[soft leaf]

https://tenor.com/view/wiggle-worm-worm-wiggle-wiggle-worm-moment-gif-13237095504329273432

[obtuse gate]

Hi! I decided to join the server and play, but I keep getting an error that I'm banned. I've never played at your distance before. I've never been banned and I've never played with cheats.

[bold horizon]

#support Hellp pls

[austere minnow]

help please

[bold horizon]

mi rassha

[ruby idol]

my ticket approved but i not unban wtf

i wait 4 hours

[low monolith]

how to check my appeal ?

[austere minnow]

Hi, I was banned on US Main because I was accused of using hacks, but I don’t use any hacks. Could you please review my profile and playtime hours? I believe this may be a mistake. Thank you.

[thorny dune]

What's your appeal ID?

[low monolith]

yo how to check my appeal?

[thorny dune]

You can check the status of your appeal if you go back to the appeal website where you submitted the appeal

[ruby idol]

#209a63

[north swift]

@thorny duneHow to check with which player I was teamed up when I got banned

[austere minnow]

https://steamcommunity.com/profiles/76561197991239635/

[ruby idol]

where unban

[crimson yarrow]

Hi, I'm logging in to the Rustoria Mondays server, and it says "cheating" when I log in

[austere minnow]

any admin please?

[thorny dune]

You can ask this in your appeal

[ruby idol]

@thorny dune what from my appeal

[north swift]

Do I need a ticket?

[crimson yarrow]

i not know connecting

[austere minnow]

@thorny dune Could you help me, please?

[thorny dune]

Your ban reason was displayed incorrectly in your appeal, you'll need to appeal again now that I've corrected this at the same website https://rustoria.co/support/admin/appeals

[thorny dune]

Yes, you can appeal at the above link

[thorny dune]

Feel free to DM me

[leaden bronze]

We don't know who the hacker is. Could you please provide the account link?

[ruby idol]

Berch can u check ticket I don't want to get back in that 4-hour queue. #dc2457

[bitter edge]

I clicked to cancel my VIP on the Rustoria page and there was no confirmation. How do know if it worked?

[austere minnow]

👍

[thorny dune]

Make sure you type "I wish to cancel" exactly like this, in English and this should work when you click the cancel button then

[leaden bronze]

help me

We don't know who the hacker is. Could you please provide the account link?

[sturdy terrace]

were you banned for playing with a cheater?

[low monolith]

How long will it take for my appeal to be approved?

[ruby idol]

Berch or Stormz pls help !!!!!can u check ticket I don't want to get back in that 4-hour queue. #dc2457

[austere minnow]

@thorny dune I already sent it to you. dm

[leaden bronze]

.co medium

[sturdy terrace]

I can't tell you if your appeal will be approved, but the usual response time to appeals is 1 - 3 business days

[low monolith]

1-3 days? really

I bought VIP to get a good start in this wipe season, but my ticket took 1-3 days.

[potent stratus]

sea long 123 hard cheating

[leaden bronze]

@sturdy terrace hi

[small fulcrum]

MAKE MORE SLOTS RUSTORIA EU EAST LONG💀💀💀😡😡😡

[paper cloud]

Can an admin please check this ticket ASAP - Ticket #8abbb5 spin botter rage racker going mental right now

[small fulcrum]

<@&274971100184576010>

<@&874995535881326632> MAKE MORE SLOTS RUSTORIA EU EAST LONG💀💀💀😡😡😡

[terse edge]

admin can u please workj and check the payement tickets?

@west mica @thorny dune @weary mason pls guys

[leaden bronze]

@sturdy terrace We don't know who the hacker is. Could you please provide the account link?.co medium

We don't know who the hacker is. Could you please provide the account link?.co medium

[sturdy terrace]

?steamid

[glass olive]

Hey, @leaden bronze

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[leaden bronze]

https://steamcommunity.com/profiles/76561199080328089/

[north swift]

@sturdy terraceAppeal #92ddaa pls

[mild musk]

wait a min dms holdon

[sturdy terrace]

You're currently banned for playing with a cheater, please make an appeal on our website (https://rustoria.co/support), you are also able to ask who the cheater was in said appeal

[sturdy terrace]

Your banning admin will get to it as soon as they can, just keep in mind that the usual response time is 1 - 3 business days

[leaden bronze]

I want to know who the hacker is; our team doesn't know who the hacker is.

[sturdy terrace]

yes, you can ask this in your appeal

[leaden bronze]

Please expedite the process for me.

[sturdy terrace]

I cannot as it is only your banning admin that can reply. Usual response time is 1 - 3 business days

[shut kayak]

what do i get if i boost the discord server????

[sturdy terrace]

?boost

[glass olive]

Hey, @shut kayak

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[shut kayak]

oh ok ty

[small fulcrum]

MAKE MORE SLOTS RUSTORIA EU EAST LONG💀💀💀😡😡😡 <@&874995535881326632> <@&274971100184576010>

PLEASE MAKE MORE SLOTS RUSTORIA EU EATS LONG <@&874995535881326632> <@&274971100184576010>

[terse edge]

THAT CRAZYU TO HAVE PROBLMEES EVERY FUCKING MONTH WITH VIP PAYEMEN?T MAYBE WORK A LITTLE BIT

NOW I WAIT FOR 2H

[sturdy terrace]

Please make a #payment-support ticket, so the correct people can help you out

[terse edge]

NO ONE CARE

I DO BRO 2H NOW IM WAIT

AND THIS EVERY MONTH THE SAME PROBLEM THAT NORMAL FOR U ?

I PAYU FOR THE SERVICES AND THE SERVICE TROLL ME

[sturdy terrace]

I can actually see that someone has responded to your ticket, which you haven't responded back to yet

[terse edge]

what do u mean

[sturdy terrace]

so maybe start with that?

[terse edge]

no one resp

[sturdy terrace]

go to the ticket you opened https://discord.com/channels/274965952116817920/1489582308703866983

[terse edge]

ok mb i dont see

but pls do fast vip because everymonth its the same problem

[mellow remnant]

hello @heavy basin i dont see 700 slot Rustoria Eu East long please add slot this server

[brittle tiger]

Why am I standing in line 19, while my friend, with whom we logged in at the same time, already logged in to the server an hour ago?

[sage nest]

Or just buy vip

[low monolith]

If I can't unban, will I get a refund when I buy vip?

[acoustic veldt]

how i add rustoria bot my cord like a i need add sea long server

[strong terrace]

what if they were never banned from rustoria, js some 2x

[crisp salmon]

the moment you join u get on a queue. your friend must of joined a bit faster than u

[robust musk]

Rustoria does not affiliate with a non rustoria server, but i Would still not advice playing with this person if it gives a risk of getting an association

[dull geyser]

My friend and me has been waiting in line for four hours, during that time his computer crashed twice and he had to get back in line each time. I’m number 60 in line, and he’s number 230. Is it possible to give my friend a one-time skip pass, or perhaps grant him VIP privilege so he can join and revoke it?

[white yew]

uhm I have VIP but I'm in que?

someone help

why am I in que for EU main?

[obsidian trench]

Can you increase the slots on EU Medium? I've been trying to join the server for 2 hours, and I'm getting raided but can't get in.

[lusty dock]

no

[umbral wyvern]

US medium is offline or something

[lusty dock]

never heard of her

[umbral wyvern]

Shes beautiful, I love running all over her and stuff.... but cant now

[lusty dock]

servers restarting

[umbral wyvern]

Did you lie!!??

[lusty dock]

can we get this guy muted?

general chat

[short sorrel]

Someone can help me?
the server said I playing with cheater
but I am not playing with cheater , my teammate is legit ,
and my teammate didn't got banned ,I don't know why I got banned, my teamate still in the server
ticket: Appeal #b39774

[prime solar]

can someone help me ?

[molten sedge]

anyone admin online？my ancountment be banned beacuse of high risk,now i public my ancountment information,please check again my steam id:76561199071843244

[exotic breach]

does anyone know what high risk account means

[prime solar]

i was getting raided, server restar but just before i sealed them inside, server took 20 min to restart and now i cant demolish....

[exotic breach]

i dont know how i have high risk account

[molten sedge]

<@&874995535881326632>

<@&274971100184576010>

[balmy cypress]

Make an appeal

Don’t tag admins about it

?appeal

[glass olive]

Hey, @balmy cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten sedge]

thanks for your reply ,im not English speaker ,could u please tell me how to make an appeal

[balmy cypress]

?appeal

[glass olive]

Hey, @molten sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten sedge]

ok

[lusty dock]

@balmy cypress whats up with you spamming all the shops on US main

[exotic breach]

can someone reply to my ticket i really dont want to get raided

[prime solar]

mods, i sealed two guys in my base before the restart and it took 20 MINUTES and i cant demolish now

Normally restart are like 5 MINUTES what i do now???

[urban panther]

you will need to pickaxe it down, unless you are playing on a modded then you can do /remov

do /remove

[prime solar]

bro, they destroy all the boxes

this is FR?

daaaamn, all my team paid vip in this server and thats how it works damn

[shy remnant]

It is how the game works

[prime solar]

is not even our fault

[shy remnant]

This has nothing to do with VIP

[prime solar]

20 min restart?

[shy remnant]

That's Rust

[prime solar]

Is never like that

[shy remnant]

It can

[prime solar]

amazing

GG

[shy remnant]

Even if the restart was 2mn, you still could not demolish

If it restarts you can't demolish anymore

[exotic breach]

can someone check my appeal ticket pls

[shy remnant]

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[exotic breach]

bro what

how does someone get banned for high risk account

ive been playing the server for 6 hours straight just for me to not be able to play because of a high risk account

[tribal anvil]

hello boss

im from sea i want t play on oceania

can use exitlag to lower ping?

or they kick cuz vpn

[molten sedge]

i have send my appeal,please check admins ,thanks

[raven mist]

It always been like that

Especially on force

[exotic breach]

someone pls check my appeal

[prime solar]

ar shenzyy, gg wipe and thats all mate

[exotic breach]

bro that is so dumb

[prime solar]

There is no way to get my vip money back no ? i just payed it yesterday

[balmy cypress]

If the VIP was used unfortunately no

[exotic breach]

someone pls check my appeal

so i just cant play for 3 days now

[obsidian trench]

Can you increase the slots on EU Medium? I've been trying to join the server for 2 hours, and I'm getting raided but can't get in.

[exotic breach]

can i just get unbanned??

[prisma osprey]

can someone take a look at my appeal please

[wispy viper]

can i get help pls

[gloomy elk]

pls slots for eu medium

[exotic breach]

like what does high risk account even mean someone look at my appeal

ive been playing since 4am just to get banned for high risk account

makes no sense

bro why has my appeal been denied

[covert tundra]

@raven mist any chance i can chat for a sec

[wispy viper]

@exotic breach

[exotic breach]

?

[wispy viper]

i have the same problem

[exotic breach]

they denied my appeal too

[wispy viper]

i start playing yesterday wipe

an know i do a insane play with lr

and now i m banned high risk acc

i have clip but no one answer

[exotic breach]

i didnt even do anything i was legit building my base before server restart and then i join back and banned

[wispy viper]

my old acc got scammed

he delete it after he transfer all my skins

now i have new acc and i get banned

gg

btw i m waiting now 17 min in support channel no one come to help me

[exotic breach]

ive noticed they dont like helping lmao

been playing since 4am and didnt get banned for high risk account

doesnt make any sense

[wispy viper]

Sometimes I think they ban people simply because someone is better.

[exotic breach]

well it doesnt have anything to due with skill

its the account but i also dont understand how my account is high risk

[wispy viper]

how much hours ypu have ?

[exotic breach]

1.5k

[ashen pike]

can you add slots to eu east medium and its possible

[obsidian trench]

Can you increase the slots on EU Medium? I've been trying to join the server for 2 hours, and I'm getting raided but can't get in.

[dusk orbit]

Get vip

[minor galleon]

are players with game bans on their steam accounts accepted on the servers?

[left pilot]

How long do F7 reports take to be reviewed

[raven mist]

!report

[glass olive]

Hey, @left pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

use above ^

[junior venture]

any admins on rn ? 🙂

[cobalt jackal]

What do you need help with?

[junior venture]

need an admin

[cobalt jackal]

Ok. Could you briefly explain what you need help with so the admin knows what you need help with when they see your message?

[junior venture]

a ticket

[daring oasis]

Hi can someone help me with the inabliity to mount the water wheel ? Was able to once and now i cannot

[junior venture]

can the wonderfull admins of rustoria.co take a look at this Ticket #d2d46c

( i wont @ )

[raven mist]

We can, as you give us some time

Its been force, so alot more tickets

[pure comet]

can the wonderfull admins of rustoria.co take a look at this Ticket #e4c60e

I discovered a player using cheats; every shot he fired was a headshot. I want to check his game data and videos to give players a fair gaming experience.

[molten sedge]

its ok to wait for 1~3day ,but I want to know ,if the account relieve banned from high risk,will the account be banned by the same reason or not,its terrible for a player to wait for3days,and during it get raided by others

any admin can reply

[old cloak]

Hello dear rustoria developers I want to share my problem when I log in to the server I get kicked for cheating I don't know what to do about this problem I wrote a ticket to the admin and they said I wasn't banned but I can't log in for more than 3 months. I've been writing about this problem 10 times

I deleted all the VPNs I had, and I don't know what else to delete. Should I delete the system32 folder?

[reef coyote]

hello i was wondering how do see when the server restarts?

[hybrid bramble]

any admins on rn??

[vocal heron]

karma

dont raid wwith cheats next time

🖕🏻

[molten sedge]

i dont think high risk account player is must cheater or playing with cheater

admin please check Appeal #a06b52

[restive horizon]

Hi, could you guys please look at ticket Appeal #ee948f. 🥺

[cobalt jackal]

https://discord.com/channels/274965952116817920/1279953303613997087

[hybrid bramble]

plz look at Appeal #624219

[fringe cosmos]

I got kicked off the server and it didn't take 5 minutes and I was put in a queue. What is this? It took 2-3 minutes for me to reconnect

[cobalt jackal]

Hey, the standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient.

[cunning minnow]

look at Appeal #27a9aa plz

[old cloak]

але вы мою проблемо будете решать

[reef coyote]

bro once in 12 hrs? today server crashed or restarted 5 tines in a hour

[thorn topaz]

Buddy is getting an error:
NullReferenceException: Object reference not set to an instance of an object. Rust.UI.MainMenu.UI_Store

When trying to join Rustoria Medium Premium today. Had no issues joining last night

[hybrid bramble]

i spent money for que skip highly debating charging back if im not even gonna be able to play

[raven mist]

Try to verify gamefiles

Seems like something corrupt on the main menu?

[thorn topaz]

Verified Game Files
uninstalled and reinstalled

[deep orchid]

i need help Administrator

[thorn topaz]

closed steam out and reopened as Admin

It's only Premium servers he can't join

[old cloak]

Hello dear rustoria developers I want to share my problem when I log in to the server I get kicked for cheating I don't know what to do about this problem I wrote a ticket to the admin and they said I wasn't banned but I can't log in for more than 3 months. I've been writing about this problem 10 times
I deleted all the VPNs I had, and I don't know what else to delete. Should I delete the system32 folder?

[fiery tusk]

look at Appeal #2ac39a plz

[cobalt jackal]

!steamid

[glass olive]

Hey, @old cloak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[old cloak]

76561199745331803

[deep orchid]

I want to know who the cheating is in my team,Can you help me?@cobalt jackal

[sturdy terrace]

You can ask this in your appeal

[sturdy terrace]

should be fixed

[fringe cosmos]

I got kicked off the server and it didn't take 5 minutes and I was put in a queue. What is this? It took 2-3 minutes for me to reconnect

[high pecan]

Hello, my team has just been banned. I want to know who the cheater is and how I can appeal.

[sturdy terrace]

?appeal

[glass olive]

Hey, @high pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy terrace]

you can ask who the cheater was in your appeal as well

[old cloak]

Oh my god thank you

[molten sedge]

how can see service banned record

how can see service banned record(all player)

[fringe cosmos]

Dear administration, I was kicked off the server, and within 5 minutes, I was put in a queue. What is this? It took me 2-3 minutes to reconnect

[sturdy terrace]

Our ban list is not public information

[deep orchid]

But isn't this clearly stated in the server? Why is an appeal still needed?@sturdy terrace

[sturdy terrace]

Hey there, we have queue protection for the first 2 minutes after you get kicked

[thorn topaz]

That's the exact message my teammate is getting

[molten sedge]

ok thanks but my friend get banned by playing with cheater ,how can know who is the cheater in his team

[fringe cosmos]

(

[sturdy terrace]

You can ask this in your appeal and your banning admin will answer

[high pecan]

@sturdy terrace Hello, I have submitted my appeal. Please process it as soon as possible. Thank you.

[molten sedge]

ok

[sturdy terrace]

hey there, your banning admin will have a look as soon as they can. Keep in mind that the usual response time is 1 - 3 business days

[high pecan]

We don't have time to wait; I'm even still digging.

@sturdy terrace What are some ways to resolve this as quickly as possible?

[sturdy terrace]

nothing you can do, you'll have to wait like everyone else

[sturdy terrace]

be as truthful as possible, not much else

[raven mist]

Ah, there was or maybe still is an issue with FP recognizing profiles being premium

https://x.com/ErrnieGerrn/status/2040015334522892714

Errn 🐸🍄 (@ErrnieGerrn)

We're aware of some Rust premium server connectivity issues atm (not showing your value) and are working on a fix.

X · Apr 3, 2026, 10:35 AM

[high pecan]

Okay, thank you.

[raven mist]

Not sure if thats still ongoing tho

[thorn topaz]

Thank you Shenzyyy

[restive horizon]

please look at appeal #ee948f. it is a complete false ban. and in 1-3 days the server will be pointless to play, we had more then half our team on playing, some paying to play this server.

[stone meteor]

EU Medium lagging pretty hard

[crude river]

if i report a teamate

i get banned too?

[late eagle]

I was flying a plane in the server and got shot down by air defense, then I got disconnected. When I re-entered the server, it prompted me that my account is high-risk.

[fallen storm]

!ticket

[glass olive]

Hey, @fallen storm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[late eagle]

Help me manage

@raven mistHelp me manage

[crude river]

!ticket

[glass olive]

Hey, @crude river

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[late eagle]

The ticket submission was rejected

[robust musk]

once an appeal is rejected you would need to find a different server to play on, you would not be welcome to play on any Rustoria server

[coral olive]

Hello, can I know why I've been banned?

[granite cloud]

admin

[coral olive]

Admin, can I talk to you?

[urban panther]

!appeal

[glass olive]

Hey, @coral olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon socket]

is stash bugged?

[granite cloud]

Ticket #e3d4e3 Since many people have reported him, can we observe carefully? If he is fine, then it is either his teammates reporting location information or he using DMA

[inland bolt]

Someone has been abusing there admin privs on us long

[forest harbor]

I'm stuck in my raft and can't move and I'm placing objects in the deep sea. Does the admin do this?

I mean the admin can solve this

[robust musk]

hello! the report tickets are handled in order of received, please be patient while the admins will look into it shortly

[robust musk]

pretty sure they havent, but if you have any proof feel free to make a ticket

[inland bolt]

i was banned for cheating and havent been on since the 23rd care to explain?

[halcyon socket]

Can you help me? Stashed something inside my base, there's no way for someone acess it, but now it's gone. Is it bugged? On BR Long

[inland bolt]

sounds like someone is just throwing the ban hammer for no reason

[robust musk]

No, unfortunately staff cannot interfere with gameplay, if you are stuck than you have to find a way to get yourself unstuck

[robust musk]

same as the above ^^

[halcyon socket]

Not asking for you to solve the problem, asking if it is a bug on the server

[robust musk]

bans could have multiple reasons, the statement for why is in your kick message, best to do is appeal

[robust musk]

never heard of it, and even if its a fp problem.

[inland bolt]

it said cheating lol my vac is clean and never cheated your not understanding the situation. since the 23rd of march i havent been on the servers someone between now and the 23rd banned me for no reason and i will figure this mess out

[urban panther]

you need to file an appeal in the support tab

[inland bolt]

oh i did

[robust musk]

again, you need to appeal

[urban panther]

explaining everything in here doesnt do anything

[inland bolt]

i did

but someones ass is grass

[robust musk]

than wait the 1-3 business days

[trim steeple]

admin Cheaters have been chasing us and locking the lock

[crimson path]

Hi. I can't contact support on the website because I have a community ban on Steam. What should I do? Maybe I can create a ticket on discord?

[supple pollen]

@molten sedge Thanks for the loot back and some extra, kind of you of leaving all doors open, loser cheater

https://klipy.com/gifs/kiss-508

[vale comet]

there is some big fat fuck holding the queue its not moving at all

[sage nest]

Its me mb, my scooter broke down

[toxic zodiac]

my shit stuck on receiving data.. anyone else have this issue?

[orchid lynx]

!report @trim steeple

[glass olive]

Hey, @trim steeple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid lynx]

It's usually better not to call cheaters out in any chat as to not make them aware of an admin possibly checking if they're cheating or not

[spare phoenix]

I have a ban, I'm playing without cheats, what should I do?

[mint warren]

!appeal

[glass olive]

Hey, @spare phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage zephyr]

!help

<@&274971100184576010>

[lusty dock]

us MAIN

[thick eagle]

!report

[glass olive]

Hey, @thick eagle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crimson nexus]

Do you guys do ticket reports or is it all f7

[raven mist]

Read the message above you

[crimson nexus]

sorry i saw after i sent that

[worldly marsh]

I got banned and i open appeal, waiting for a response ty

[proper plaza]

Hello everyone! I after much reflection on the past year playing rustoria servers I thought I would share my two cents.

Where’s the jungle?

I miss the jungle

I NEED THE JUNGLE

PLEASE ADMINS PLEASE GIVE ME JUNGLE BOOK

📕

JUNGLE AGHHHHHHHHHHHHH

[spare phoenix]

How long does it take to respond to an appeal?

[prime thunder]

"The standard response time is 1-3 business days, but can be more or less based on the situation."

[glacial temple]

<@&874995535881326632> helps under my house sit 3 cheater i can't out home on Eu East Long

[shy remnant]

!report

[glass olive]

Hey, @glacial temple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial temple]

Ticket #36d5dc

[proud swan]

<@&874995535881326632> It says it's been banged, but the website's appeal says it's never been banged What should I do? I can't appeal I think vpn ban
can check account?
https://steamcommunity.com/profiles/76561198165090667/

[glacial temple]

are this joke say it not cheater bro have cheat with 100% go and kill 1 vs 6 all killed in headdd and so fast

are you all drinked

admin

[inland bolt]

Man yall run this server like a bunch of lunatics. what a clusterfuck of a server

[raven mist]

Hm?

[minor orbit]

!report

[glass olive]

Hey, @minor orbit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modern shuttle]

Water is not wattering from sprinklers US Main. Glitched perhaps? TIA

[amber spruce]

<@&874995535881326632><@&274971100184576010> I found a very serious bug on the server. Can I go into voice chat and show it to you?

[crimson path]

Hi. I can't contact support on the website because I have a community ban on Steam. What should I do? Maybe I can create a ticket on discord?

[west mica]

Can you clip it and DM it me?

[amber spruce]

need voice

It will take me a long time to download videos to my computer.

[west mica]

Got it. Thanks for the heads up. We will look into it

[candid hawk]

anbyone who can help me with a cheater?

[uneven condor]

admin there's a hot air balloon on small oil rig of rustoria US low pop, its blocking the entrance to the card room, you cant get through it with out dying. please remove it.

[gleaming ruin]

How can I REPPORT THIS FKING CHEATTER

HES ON RUSTORIA EU LONG CHEATING HIS ASSS OFF

CAnm you guys gett off ur assss and sepectate him

[uneven condor]

f7 report and wait 3 months, good luck

[gleaming ruin]

Fk bro, cheating is the move I guess, because their is no fucking admins

[uneven condor]

ye usually by the time an admin does anything the cheater has had his way with the server and wipe is over with

[gleaming ruin]

imagine 1000 ppeopple paying for VIPP and their no fucking admins watching for peep ruining the wipe

Its like having zero cameras in a gas station and a bunch of negro people robbing it

[lime sierra]

!report

[glass olive]

Hey, @gleaming ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime sierra]

Please make a ticket and we will investigate

[worthy heart]

<@&874995535881326632> <@&274971100184576010> any admin here

?

i got banned, for playing with cheater. I didnt play with him i lived next to him and he invited me to team. Can i somehow got unbaned?

https://steamcommunity.com/id/pyzamas/

[vast ruin]

<@&874995535881326632> <@&274971100184576010> Can i get a help please its been like 2 hours since the ticket.I got banned while doing nothing and trying to recconect\dc from the server cause of ping issues.I literally did it like 4 times trying to fix my internet issue and on 5th i got cheating message.And its sucks to sit here with no admins waiting for any response cause its night time and this is some crazy stuff

[proper plaza]

@rustic moon can you please help me find the Jungle?

[sage nest]

Tickets take up to 3 buisiness days

[sage nest]

!appeal

[glass olive]

Hey, @worthy heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vast ruin]

@sage nest thx for being so helpful like i cant read

[sage nest]

Doesnt look like it

[vast ruin]

ye my bad let me sit quier for 3 days and wait until next wipe so i can maybe play

[sage nest]

Wait wipes are 3 days

[vast ruin]

Yeah lemme play on dead server in 3 days :brainless:

[sage nest]

Thats your issue not mine

[vast ruin]

well you are trying to be smart here and typing some stupid stuff wcyd

Whatever im here for some human support guy not you,kee yourself safe bro

[sage nest]

Idk youre the one being stupid

[sage nest]

Youll get some eventually withing 1 to 3 buisiness days

[pine gazelle]

3h one guy full cheating on eu medium and no one do nothing is craz

[harsh obsidian]

LAG BR LONG, PLSSS HELP!!!

[hidden thistle]

[ancient gale]

Need an admin asap

[junior hollow]

^

[sage nest]

!report

[glass olive]

Hey, @pine gazelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[high bramble]

admins, is stream sniping allowed if a streamer is not partnered w/rustoria? aka very small streamer with barely any views

[ancient gale]

<@&874995535881326632> we need assistance, just been false banned.

please feel free to DM, we have all created tickets

[vocal grove]

Playing with a cheater is a no go bud

you deserve a punishment

[sage nest]

!appeal

[glass olive]

Hey, @ancient gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ancient gale]

We do not know "DD"

[vocal grove]

thats what i would say aswell

[junior hollow]

ive recorded the entire wipe bro

that guy has never played with us

[ancient gale]

cringe

[sage nest]

1-3 buisiness days

[vocal grove]

I dont get unbanned when im banned for asso, Just play fair dude

I need the pixels

[ancient gale]

?

[ancient gale]

we didn't have this dude in our group, nor has he been around our base.

[vocal grove]

Liar

[lyric terrace]

this is insane

been playing this server for a decade and get falsed banned

[tropic lynx]

same bro there pricks for that

[molten geyser]

I was playing with my friend on Rustoria and we got banned for "high risk account".

I assume it may be because I live in Vietnam, but I’m Russian.

I contacted support, but I wasn’t even given a chance to respond because a technical issue occurred.

Please, admins, help us and take a look at our case.

me 76561198757703287
my friend 76561198755523297

It has already been a couple of months since the ban, and we both have around more 200 hours played.
Please help us

[silk heart]

how to get a premium account for us medium

[urban anvil]

Igot false banned for cheating and, I appealed on the website and it says appealed butwhen i try to join a Rustoria server im still banned

[somber field]

Hello, could you please share all your Rust accounts that you own or have used previously? What information is needed for this question?

[urban anvil]

YellowProA

[urban anvil]

I just wanna know if its appealed because iin the website it says approved but when i try to join im stilll banned

[somber field]

I'm getting banned for high-risk accounts even though I haven't used anything, and I don't know what to do. The ticket I opened has been rejected.

[astral arrow]

!support

[quartz shuttle]

!support

[cobalt jackal]

Hey, the standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient, as we can’t speed it up from here.

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[ancient gale]

We got some assistance, thanks for the help!

[glass olive]

Hey, @silk heart

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[cobalt jackal]

!steamid

[glass olive]

Hey, @urban anvil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cobalt jackal]

If your appeal has already been denied, the decision is final.

@burnt badge what do you need help with?

[urban anvil]

76561198985840707

[solar pumice]

what are the terms to getting un banned for "playing with a cheater" because I just got banned for playing with this retard I had no clue that wa cheating

im guessing if i make a ticket saying I didnt know he was cheating it just gonna get closed and fuck me right?

[cobalt jackal]

You have been answered already #support message

[solar pumice]

@cobalt jackal

[cobalt jackal]

There are no specific terms for getting unbanned for that, as playing with a cheater is not allowed whether you knew about it or not.

You can submit an appeal here: https://rustoria.co/support/appeal

[cobalt jackal]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[solar pumice]

Please, someone check my ticket soon

Ted do not say the 1-2 business day thing please I understand

[cobalt jackal]

Hey, the standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient, as we can’t speed it up from here.

[solar pumice]

lmao

[lusty dock]

hey, can i get the discord role for 2k hours? its only 10 more minutes

[solar pumice]

hey @cobalt jackal how come I didnt get a ban lenth Ive seen people ban befor for assonation ban and they got a 4 or 7 day ban

[cobalt jackal]

You should ask that in your appeal.

[solar pumice]

nvm I have a lenth now thanks man

[white mountain]

I can't play on this server because it says High Risk Account, and I can't appeal on the server's official website

[soft egret]

Hello, I don't understand why I was banned.

can you help?

[hollow cosmos]

?appeal

[glass olive]

Hey, @soft egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft egret]

I'm filming a video on the Rustoria server. Yesterday I was playing peacefully with my partner, but this morning I logged in and got banned. Do I have video evidence that I'm not a cheater? Please help.

[soft egret]

Yes, I filed an appeal.

[hallow relic]

Hello, I want to ask you for help. I bought a game for my account and logged in to the Rustoria servers, but I was banned for fraud. Here is my Steam ID: 76561199821825040

[cobalt jackal]

Why you can't make an appeal?

[hallow relic]

please help me admin

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[soft egret]

Appeal #c8e3a2 Look at the appeal, I have video evidence.

[hollow cosmos]

I can't look at your appeal as I am not an admin. Your appeal will receive a response which can take upwards of 3 business days

So please be patient 🙂

[soft egret]

Could you please let us know so they can watch this video because we are making a video for YouTube?

[meager sapphire]

hello admins im on rustoria US long premium and i just got raided by a 12 ish man team and this guy on their team has a level 1 steam account and i was just wondering if you could look into it thanks!!

[median grail]

Hello, administrator. Please check my ticket, yesterday my team only played with cheaters but did not show who the cheaters were.

My team now doesn't know why it's banned, who's cheating?

[median crown]

!report please submit a ticket on the support website and try not call them out in chat here or in game

[glass olive]

Hey, @meager sapphire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[soft egret]

Could you please let us know so they can watch this video because we are making a video for YouTube?

[azure trellis]

Rustoria Network Support
APP
— 5:08 pm
✅ Ticket Created: ⁠unknown

whats this mean?

[vocal plinth]

I woke up to find I was barred from entering why? what's the proof I play and have 16,000 hours 0f playtime.

[prime thunder]

!appeal

[glass olive]

Hey, @vocal plinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal plinth]

A report was filed but no response has been received so far

i need proof that i am a cheater

i am a long-time player and i have not been banned

[celest granite]

Yesterday i have bought a Vip pass to EU East Long and everything worked , but today when i tried to connect i dont have Vip pass. Can you help me with it

[lusty dock]

DEDICATED player role for discord pls?

oh i got it

dont mind me

[thorny dune]

I see you opened a #payment-support ticket, the team there will assist you as soon as possible

[thorn idol]

i am banned for high risk acc

[median crown]

!appeal

[glass olive]

Hey, @thorn idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[thorn idol]

Okey but i have a question if its okey becouse i did appel and it got denied around one week ago and its besoue my acc is new but i wonder if i play alot of rust and have many hours it will no longer be a high risk acc so will i be abel to appel later or how many hrs you need to not have to be high risk or what do you do? Thx

[frigid fiber]

Us long premium , someone needs to actually admin and catch Hanukkah, uncle bear and assorted Russian cheaters.. this is actually ridiculous.. dudes are esping, auto aiming..

Insta Tripling people

[thorn idol]

!appeal

[glass olive]

Hey, @thorn idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorn idol]

Mara? it says ban already appealed but if we say i come back when i have 2k horus again is it possibel to appeal and get unban then or is it ban for ever and cant do anything about it becouse i mean i got bannaed for high risk acc and when my acc is no longer high risk acc will i get unban or is it final for ever?

@median crown

[midnight maple]

76561199222338071 chits

[median crown]

If you have already appealed and it was denied then that is the final decision

[median crown]

!report if you are trying to report a player please do so on the support website

[glass olive]

Hey, @midnight maple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn idol]

Even if i come back in 1 year for expel and have alot of horus on my acc its still nothing to do about it?

[random bone]

!report

[glass olive]

Hey, @random bone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[waxen junco]

Hi, am i perma banned? I got ban for ban evasion

[cloud raptor]

hey i need to report someone on eu east long

[sturdy terrace]

?report

[glass olive]

Hey, @cloud raptor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

?appeal

[glass olive]

Hey, @waxen junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud raptor]

all done. stormz

[waxen junco]

Yea already did, im just asking if im perma banned

[sturdy terrace]

feel free to ask this in your appeal

[slender axle]

I can't log in to the server, it throws me out marked cheating... I have 300 hours and my friend doesn't even have 100, we're playing with 0.1 kda, what the hell is cheating...

[glass olive]

Hey, @slender axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

Fixed

[halcyon oyster]

hello i need help about on my account

[urban panther]

Hey

What can we help you with?

[halcyon oyster]

hellow sir

yesterday i ask about i got "HIGH RISK ACCOUNT" yes
not banned. but

after that. i get the massage right now that

BANNED: HIGH RISK ACCOUNT?

[urban panther]

It appears you were unbanned in the picture, are you able to join the server?

[halcyon oyster]

nope

[urban panther]

Okay sit tight

[halcyon oyster]

i get notice BANNED: HIGH RISK ACCOUNT

[urban panther]

What's your steam id

[halcyon oyster]

!steamid

[glass olive]

Hey, @halcyon oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[halcyon oyster]

76561198154917520

there sir bucky

[urban panther]

I've sent it up the chain to have it reviewed

[halcyon oyster]

Thank you

[waxen junco]

I cant anymore, its already been appealed

[winged solar]

hello moders, can u help me with my account?

[sturdy terrace]

You're permanently banned yes.

[sturdy terrace]

wsup?

[winged solar]

my account was banned due to high risk, this is my first time joining the server, my profile is open, and I have 400h in the game, I have no idea why I'm getting banned

[median juniper]

@sturdy terrace the bug that happened last night is happening again to my friend he cant join saying needs premium acc

[winged solar]

!steamid

[glass olive]

Hey, @winged solar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winged solar]

76561198774611332 my steamid

[waxen junco]

Anyway to appeal this? Or im done for good from this server… i wanna play rustoria🙏

[halcyon oyster]

same problem not playing for like 6moths or more.. because of ARC*.. but now i want to play again. and HIGH RISK ACCOUNT

[sturdy terrace]

You only get to appeal once and as you've already appealed, then no. You'll have to find somewhere else to play

[median juniper]

76561199454723149 this is steam id for the guy who cant join @sturdy terrace

[sturdy terrace]

What disconnection message is he getting?

[winged solar]

@sturdy terrace

[sturdy terrace]

please head to our website: https://rustoria.co/support and make an appeal

[median juniper]

premuim_account_required

[winged solar]

I've done this before.

[sturdy terrace]

and he has an account that has skins / DLCs worth more than 15$?

[sturdy terrace]

ah that is because you already have an appeal open. You'll just have to wait for a reply on that. Usually takes 1 - 3 business days

[snow condor]

Я

[winged solar]

tysm

[median juniper]

yes he has shipping and brut

[urban panther]

@sturdy terrace can you look at this one for me

[flint pier]

yo i got banned for cheating? i never used cheat and i have 12k hrs

[glass olive]

Hey, @flint pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen junco]

Nooooooooooooooooooooopoo

[sturdy terrace]

should be good to connect now @halcyon oyster

[halcyon oyster]

ohh Thank you STORMZ il try it now

https://tenor.com/view/gifgod-remasteredgifs-respect-tip-hat-gif-8109293326052637163

[median juniper]

what about my guy?

76561199454723149 check his steam

he got skins

[sage nest]

I tought dlcs didnt count towards the 15$

[tall vale]

where do i get feedback from appeal?

<@&274971100184576010>

[sage nest]

One dlc, rest is twitch drops

[median juniper]

yes 1 dlc is all u need?

he got shipping

[sage nest]

1.01$ short

[flint pier]

yo 31 minutes no reply?

[sage nest]

On what

[flint pier]

my ticket

[sage nest]

#support message note on the bottom

[urban panther]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil lark]

Item shop dlcs do, steam store dlcs dont like sunburn dlc n stuff

[sage nest]

Shipping is 14$ he would still be short a dollar no?

https://tenor.com/view/donate-money-make-it-rain-slide-gif-17773650

[solid scaffold]

I reported in F7 player name leroy steam ID 76561198302504922 in EU medium and trying to report on the website with clips but his name is not showing has he been banned?

[normal crest]

please unban me as soon as possible please

[flint pier]

admunnn please check my tickett

[sage nest]

#support message

[sage nest]

!appeal

[glass olive]

Hey, @normal crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming ruin]

I got muted for saying I love big booty

while peopple are fat shaming calling this goth girl a teenage wwhale, tellling her to suic quotes

jeesus admisn are fucked

[ocean thistle]

!steamid i highly doubt that given this is what you sent yesterday. what's your steamid?

[glass olive]

Hey, @gleaming ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[glass slate]

bro.

any support wtf i was making a oil refieney with crude in arifield and it got stolen by invisbible guy or something?? wtf

[glass olive]

Hey, @rain verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn needle]

@thorny dune this person accepted the ticket for VIP and fell silent. What should I do? He just logged out.

[flint pier]

Can someone help me, what happened is my brother's account got hacked and the hacker cheated and got gamebanned now that we live on the same place i got banned too for ip banned

[normal orbit]

!appeal

[glass olive]

Hey, @flint pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid pelican]

any online reply mob?

[sage nest]

Hes been yapping about it for a while, he made a ticket like 4 hours ago

[hidden thistle]

[lime dome]

!appeal

[glass olive]

Hey, @lime dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime dome]

how i can get unbanned? im dont cheating

[normal orbit]

Follow the instructions above, making a ticket is the only way of having the admins investigate your ban

[boreal yarrow]

guys how do i fix this i supposedly og tbanned on rustoria around 2 years ago and it just says cheating it happned to alot of people at that time can i somehow revoke this i was not cheating

[outer pasture]

yoo we reported someone and got him banned for cheating why is his team not banned too?

[raven mist]

What ticket?

[outer pasture]

#23c669

[raven mist]

Handled now!

[outer pasture]

thank you

[regal mauve]

how to i make a report ticket

[sage nest]

!report

[glass olive]

Hey, @regal mauve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[regal mauve]

ty king

[untold canyon]

hello could someone explain to me why I was banned please even though I didn't do anything please thank you my ticket #52bc6f

[queen plover]

hello, could someone please explain why I was banned? thanks in advance. #a24236

[sour zephyr]

omg we are just banned for no reason? is tis how you guys deal with streamer? just baanned because my mate kioled a streamer?

@raven mist hey, why did you ban my team? can you tell me the reason?

[raven mist]

?

[sour zephyr]

@outer pasture i see you got friends here. just ban people without reason

[raven mist]

Your friend was banned for cheating, so yes you will also be banned

[sour zephyr]

we just got banned nd nobody in team is using cheats or hacks i ask for a reason and a name pls

[queen plover]

Can you prove that we cheated?

[raven mist]

We do have proof yes

[snow solar]

lol^

[raven mist]

Or else you wouldnt be banned

[sour zephyr]

who was the player cheated we dont even know whoo it was

[queen plover]

this is cheater right???

lol

[raven mist]

What does KD have to do with it, you can cheat with having bad KD

[sour zephyr]

so i am banned from a server i payed VIP? played with someone who i dont know? with no reason and name the proof? so is this just a april fool?

[raven mist]

Why would paying VIP allow you to play with cheaters

[sour zephyr]

lolfirst of all i dont know the people i play. i would know if he cheats

[raven mist]

If you dont know the ppl you play with, why do you play with them?

[sour zephyr]

he was not that good and i am the one who get banned? how should i know . lets say he is cheating.. why me? i have no idea that makes no sense, first time in 20 years i get a ban

[wary token]

Здравствйтке

[untold canyon]

hello could someone explain to me why I was banned please even though I didn't do anything please thank you my ticket #52bc6f please

[wary token]

к кому обратиться по поводу разблокировки?

[sour zephyr]

90% of people in this server playin with randoms to have fun why is this a a problem?

let me know who was the one cheated ? i want to speak to the player

[raven mist]

Your responsibility, if you play with a cheater you will also get banned for association.

[raven mist]

this one

[sour zephyr]

the whole team is banned and we dont know why and who cheated

[wary token]

Есть администратор кто может помочь?

[queen plover]

If you have any log files or videos, could you share them with me?

[sour zephyr]

all good i give up this server really, look at his stats ? if he cheats we would win some fights 😄

hve a nice day its unbelivieble

[raven mist]

Why would i share our methods/proof with you showing how and what got you caught?

[queen plover]

llol

[proper shadow]

@raven mist Hi, my PC crashed and now I’m stuck in queue. Would it be possible to reconnect me back to the server? Thanks a lot 🙏

[wary token]

@raven mist помогите мне с разблкировкой ?

[queen plover]

Could it be because you don’t have a proper method? You’re banning people for no reason it’s a shame to waste people’s hard work.

[sage nest]

https://tenor.com/view/viva-la-dirt-league-vldl-gif-19768362

Ahh vibe

[wary token]

администраторы , мне кто то может помочь?

@raven mist

[untold canyon]

hello could someone explain to me why I was banned please even though I didn't do anything please thank you my ticket #52bc6f please

[wary token]

Hello! I was banned for no reason. can you figure it out?@raven mist , https://steamcommunity.com/profiles/76561198449940101/

[untold canyon]

<@&274971100184576010> pls

[wary token]

<@&274971100184576010> pls , help me

[gusty knot]

Appeal #c8e3a2 Hello, I'm filming a video on the Rustoria server. I was playing peacefully yesterday with my teammate, but I logged in this morning and got banned. I am have video evidence that I'm not a cheater? Please help.

[stray widget]

oi

mods

how comei bought vip on wipe day and now i am in a queue#

[errant ginkgo]

ticket

А где тикет писать на типа?

[hybrid pike]

pls check tickets #1490044775741788270.

[gusty knot]

Appeal #c8e3a2 Hello, I'm filming a video on the Rustoria server. I was playing peacefully yesterday with my teammate, but I logged in this morning and got banned. I am have video evidence that I'm not a cheater? Please help. <@&274971100184576010>

[quick bluff]

Yo unban me please thank you and have a nice easter

[fast fog]

<@&274971100184576010> Hello, could someone explain why I was banned even though I didn’t do anything? Thank you.

[waxen junco]

real tell EM!!🗣️ ban me cus i killed tesla😂

[glass olive]

Hey, @fast fog

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty knot]

<@&274971100184576010>

[mild jasper]

https://steamcommunity.com/profiles/76561198776284744/
I've been banned on your server. Please unban me. I haven't been playing with cheats.

<@&274971100184576010>

[shy remnant]

!appeal

[glass olive]

Hey, @mild jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Tagging us multiple time isn’t going to make your appeal be answered faster

« Note: The standard response time is 1-3 business days, but can be more or less based on the situation. »

[fast fog]

I can't file an objection on the site.

[gusty knot]

We're just recording very high quality video on your server, and we need to do it very quickly.

[jade nest]

!appeal

[glass olive]

Hey, @jade nest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fast fog]

<@&274971100184576010> I tried to appeal on the website, but I can’t get past step 3.

[shy remnant]

!report

[glass olive]

Hey, @cedar elk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

what does it tell you

[shy remnant]

Standard response time is 1-3 days, please be patient

!report

[glass olive]

Hey, @pine gazelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast fog]

Even if I press “Next,” it won’t go to the next step.

[shy remnant]

Are you trying to upload any videos or anything ?

Try with a different browser

[elder rapids]

<@&274971100184576010> can somone tell me how to cancel my vip

[shy remnant]

I am literally here typing

Why are you tagging

[elder rapids]

my b

can u help me for a second

[gaunt fog]

can someone help me

[elder rapids]

yall got this shit on a scam

it legit wont let me cancel

[shy remnant]

Wow, you're taking it way too far, chill

[glass olive]

Hey, @elder rapids

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[elder rapids]

so belive it or not when u hit the red button that says cancel it doesnt let u cancel

[shy remnant]

why

what does it tell you

Still, calling this a scam without even having received an answer seems a bit unreasonable lol

[elder rapids]

the botton does nothing

[shy remnant]

Try another browser

[elder rapids]

well being charged for months after trying to cancel is little unreasonable

i have tried differnt browsers

[shy remnant]

You have selected Subscriptino when you've bought it

We didn't

Make a payment support ticket

[elder rapids]

ok but it also says cancel at any time

[shy remnant]

We will help you cancel it

#payment-support

[elder rapids]

#lickmydick

[shy remnant]

I confirm you, you can cancel anytime

[elder rapids]

......

[shy remnant]

#rules read the rules

[elder rapids]

https://tenor.com/view/jeremiyah-love-hurdle-army-love-td-love-touchdown-gif-17699137691554158900

[shy remnant]

Thanks

[elder rapids]

#uadiscordmod

[humble yoke]

are sprinklers/water bugged? My setup worked fine for 2 days but now I can't get the water going (EU LONG)

[shy remnant]

Is it still an on-going issue ?

@burnt badge how can I help you ? 🙂

[humble yoke]

I cant send screenshot in here but says the sprinkler has 12 fluid but nothing coming out

[shy remnant]

I'll check on my side if it's an issue from the server

[humble yoke]

Thank you!

[shy remnant]

Can I have your Steam ID ? Please

!steamid @humble yoke

[glass olive]

Hey, @humble yoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[humble yoke]

76561198281859457

[shy remnant]

I'll keep you updated

[humble yoke]

The farm W3 on EU Long if you wanna look urself, Thank you for your time 🙂

[balmy bloom]

Hello, I was banned on the Rustoria.co server - EU Medium Banned: Cheating, although I have never played with cheats

[soft egret]

Can you help me unblock Rust right now? I'm just filming a video and I got banned, but I don't understand why.

[shy remnant]

Should be working now, can you check ?

[soft egret]

@balmy cypress

[shy remnant]

!appeal

[glass olive]

Hey, @soft egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft egret]

please help me again)

[soft egret]

And is this all correct if I understand?

I made a video promoting a cool server and the developers responded with this.

[balmy bloom]

<@&274971100184576010> Hello, I was banned on the Rustoria.co server - EU Medium Banned: Cheating, although I have never played with cheats

[humble yoke]

yep thanks so much!

[shy remnant]

!appeal

[glass olive]

Hey, @balmy bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Great ! Thanks for coming to us asking about it

[soft egret]

Thanks for the answers, very good administrators who do nothing

[shy remnant]

?

You say you are banned, I tell you what to do when you're banned

[soft egret]

Why did they help me before but now I don't feel it?

[shy remnant]

Did you send an appeal ?

[soft egret]

Appeal #c8e3a2

[shy remnant]

Great then, don't worry we'll have a look as soon as possible into your appeal

[inner yarrow]

why do i have queue when i bought vip ?

[junior venture]

idk if admins are aware but theres some problems with eu long

latency or something maybe provider end

[shrewd wave]

I have quite a strange situation, even though I have resources in TC, my base is falling apart.

[ancient citrus]

daily restart is om 6 right?

[merry zealot]

@shy remnant VIP bugged?

[crystal iris]

Why me and my friend got baned just for playing

[lucid seal]

where can I report somebody for aimbot cheating?

[crystal iris]

in rustoria site

[violet ruin]

!report

[glass olive]

Hey, @lucid seal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

!appeal

[glass olive]

Hey, @crystal iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner yarrow]

can someone respond to vip

[stray widget]

wair

waiting all day for help on my ticket and fuck all has happened

[loud latch]

HELLO

CHECK SUPPORT @balmy cypress

INSANE

[balmy cypress]

What do you mean

What support?

[loud latch]

check tickets

[shadow oxide]

Luke can u fix my vip?

[loud latch]

tf

[balmy cypress]

Website ir discord? Be more specific

[wide sundial]

my appeal has not been considered for more than one day

[stray widget]

luke i sent u proof

[balmy cypress]

Can take 3

[inner yarrow]

bought vip now 2 times

[loud latch]

bro not mine from my mate he payed youre meal today and cant connect

[inner yarrow]

does not work

[merry zealot]

Scamtoria

[stray widget]

luke i sent u a dm with proof i bought vip

[balmy cypress]

??? You’ve now sent 4 messages without actually telling me where to look

[loud latch]

eu-7426

check there boss

[stray widget]

finally

only took 5 hours

[loud latch]

@balmy cypress bro

could you check for a sec the ticket pls my boy

eu-7426

mate bought twice vip and its not working

its like a kebab with a coke

like come on

[merry zealot]

Kebab from Absalan with Ayran

[balmy cypress]

handled now

sorry for the wait

[loud latch]

i kiss your left egg

@balmy cypress best mod give him more money

[lusty dock]

asian slurs in US main, real classy

<@&274980199668645888> hey so is there even a point to reporting racist slurs or should i just not. like the third one in two days and nothing has happened

[misty breach]

<@&274980199668645888> check ticket pls

[raven mist]

Stop tagging that role lmao

If you want to report this make a ticket @lusty dock

If theres no chatmod available on that server we can still handle it

[lusty dock]

ok

!ticket