support

[ocean thistle]

What about your brother

[swift rapids]

hes asleep

i was on his pc loading into the server for the both of us and fucked up it was on wrong steam acc

if you find another acc lmk ill check it seee if its ours

[ocean thistle]

Ah you were on his discord, not him, earlier?

[swift rapids]

yes

i can get him up tho

bro told me no point after i said we banned but we wasnt cheating so

[still kite]

Yes, I'm sure this is a mistaken ban, I'm ready for any checks, my friend came in, but I can't log in, I'm new to this game

[ocean thistle]

Unfortunately you and your brother have too many game bans combined to be allowed to play on our servers. I'm sorry, you will need to find another server to play.

[swift rapids]

wdym

we have 1 each

ik i have jus 1

dont lie to me

thats cooked

[still kite]

Why do you just block?

[swift rapids]

bro jus dont wanna do nun

lmk other acc if we have too many lmao

clearly trippin

[still kite]

I've been playing for a long time now, and this is the first time this has happened. I've never received any bans anywhere.

[swift rapids]

bro i got banned 1 time

he talking ab too many

this is so bs bro where this mf go

[toxic shard]

you might want to remain respectfull if you expect to be authorized to continue speaking in this discord

[swift rapids]

ok bet hello sir can you help so i can stay in the discord and play the server idk what ur other admin doing but i need help plz

[toxic shard]

1 + 1 = 2

https://rustoria.co/rules/vanilla

[swift rapids]

i dont have 2

check me

[toxic shard]

the next gameban you haave you gonna tell us it's your sister ? or father ? or ... ?

[swift rapids]

no bro

i put this shit on god

jus check the acc bro

[toxic shard]

checking your account ended you banned and your appeal denied

[swift rapids]

bro pleases look

you dident check ts in 1 min

[toxic shard]

you have more than 1 gameban associated to you, therefore are unabled to play on rustoria ever

[swift rapids]

marc i only have 2 acc

right 1 is banned 1 is not

[toxic shard]

you are saying yourself "your brother" has a gamebanned, becauase of how rust/servers works this means you have 2 bans associated to you

[swift rapids]

i can get in vc bro plz explain all this

thats a whole diff pc

[toxic shard]

it's not our fault if the members of your "family" have an habbit to cheat

[swift rapids]

for a diff person

[spring current]

Cheating runs in his family it's not his fault !!! I vote to unbann him

[swift rapids]

bro i wasnt cheating

[spring current]

you forgot the wink wink part

[toxic shard]

that's between you and EAC/FP

[rancid basin]

can i report people in the discord?

[swift rapids]

you denied me in 1 sec no checks lol

[toxic shard]

!report

[glass olive]

Hey, @rancid basin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid basin]

ty

[toxic shard]

why would we check you today for something that hapened in the past ?

[swift rapids]

your not even giving me a chance

[toxic shard]

checking your pockets today won't help if you stole something a few days ago and we have recording of it

[swift rapids]

wym?

im so confused

marc

help me out here man

[toxic shard]

you got gamebanned in the past, checking you today is irrelevant as you didn't got banned for cheating today

[swift rapids]

yes ofc

but your rules

says 1 game ban

give me a chance

[toxic shard]

I already explained your this limitation

[rancid basin]

Mate ur a loser that cheated.

[toxic shard]

^

[swift rapids]

bro \

marc

come on

i need some1 higher marc sorry your not cutting it pal

[spring current]

😄

[rancid basin]

Just Commit Lil Bro.

[spring current]

I do not know if it's the Xanax or you but you are cracking me up

[toxic shard]

@spring current @rancid basin if you are not here for your personnal situation please move to #general

you got all the information you need, you might continue to speak in #general but we won't continue this conversation

[loud cairn]

76561199050144475 RAGE CHEAT ON EU MAIN

[swift rapids]

im creating a ticket marc staff reporting you negative 1000 out of 10 i need some1 else im so serious do not do anything i want some1 elses help rn

[toxic shard]

!ticket

[glass olive]

Hey, @loud cairn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

you already got 2 admins responding to you

[swift rapids]

they 8 do nun

dead ass only got 1 game ban bro

[toxic shard]

you sould like a broken disk now, you already said it 20 times and got responded about it already

[swift rapids]

hear me out i can play any other server bro

i grinded this server

did all the bps

and everything

deep sea for the first time

plz unaban me bro

wont regret it i promise

[toxic shard]

^

[swift rapids]

marc who does unabans what rank and up

your clearly not helping me

[toxic shard]

only the admin who banned you has the power to unban you

[deft merlin]

im geting this. i have never been game baned or anything else

[swift rapids]

right? or can u see who banned me

[cobalt jackal]

!appeal

[glass olive]

Hey, @deft merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

I can but I can't disclose it, it's not a public info

[toxic shard]

you need to wait for your appeal to be reviewed

[swift rapids]

bro marc but you know i couldnt even make that thing bro

[toxic shard]

begging over and over won't help your case

now like I said move channel and give up on this

any futher message related to this will be instantly deleted

[lyric robin]

I was banned from the server for using cheats, even though I've never used them in my life. I'm guessing the clan I was killing had an admin. He banned me, and immediately afterward, my base was raided. My allies informed me of this.

[raven mist]

Admins dont play Rustoria

[lyric robin]

then why?

[raven mist]

!steamid

[glass olive]

Hey, @lyric robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric robin]

!steamid 76561198740186415

[glass olive]

Hey, @lyric robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric robin]

!appeal

[glass olive]

Hey, @lyric robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[half plover]

why am i getting steam auth failed even after restarting PC and steam multiple times..

im only getting steam auth failed on us main btw.

[rocky fox]

!appeal

[glass olive]

Hey, @rocky fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

@midnight glade

do you need rustoria help

or what are you trying to do

[midnight glade]

how can i make report ticket

[violet ruin]

?report

[glass olive]

Hey, @midnight glade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft merlin]

ok , how many hours aprox?

[toxic shard]

up to 3 business days

[deft merlin]

wow, nice

unbelievable

[sand coyote]

hey, @west mica

[celest robin]

you're cheating

[sand coyote]

no

[celest robin]

wtvr you say man

trust me man im banned too

[west mica]

Connect again in 10 minutes

[celest robin]

how about me man

[west mica]

?steamid

[glass olive]

Hey, @celest robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[celest robin]

gulp

76561198783946199

you got the wrong guy

[west mica]

Not the wrong person. You need to appeal

[celest robin]

I did

[west mica]

Then wait

[celest robin]

I am waiting for a response dw

aint no way yall think I am cheating while I was building my base

[sand coyote]

could you help me?

[west mica]

#support message

Wait 10 minutes and you can connect

[celest robin]

are you able to respond to my appeal or no

[west mica]

No, Only your banning admin will respond

[stuck mauve]

hi ive had a problem

ive been ban and i dont know the reason, i havent enter the server in my hole life and when i entered i recieved a permaban

i havent played rust in a long time so i dont know what the reason could be

any support available?

[hearty fulcrum]

Hello, what is your Steam ID?

https://rustoria.co/getmyid

[stuck mauve]

https://steamcommunity.com/id/nnarde/

is this right?

[hearty fulcrum]

Yes, that's right

I've just checked, and it seems that it is EAC kicking you for a permanent ban.

You will need to go speak to EAC or Facepunch and ask them for support.

[stuck mauve]

where can i do that

[hearty fulcrum]

I'm not sure, my friend. I've never experienced this before, so I don't know. Maybe you can try asking some friends or searching for a similar situation on Google.

[stuck mauve]

fck

[hearty fulcrum]

You could also file an EAC decision appeal. However, I don't actually see a game ban on your Steam profile, so I'm not exactly sure what's going on or who you need to talk to.

https://www.easy.ac/en-US/support/contact/appeal

[stuck mauve]

maybe if i delete and re-install the game?

[stuck mauve]

thanks

[hearty fulcrum]

I don't think that would help but you could try?

[stuck mauve]

yeah i guess, well thank you

[deft merlin]

what about me 76561198799280637

im wating about 2 and a half hours

i can play any other servers but rustoria

[pine gazelle]

eu main metaldetectro in the deep sea dont work

[spring ember]

how do i report a player

[sage nest]

!report

[glass olive]

Hey, @spring ember

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random sun]

yo admin here fast ?

[iron lagoon]

when i try to load in it says osmething about a VPN or ISP and its neaither of those pretty sure it is a ban bc i got banned for exploits for getting stuck under the map and now it wont let me play but i looked and it shows no ban so idki

[quick pebble]

guys is there any active admin for my ticket could just look at my ticket

[iron lagoon]

What does this mean

[sage nest]

do you use a vpn ?

[iron lagoon]

no i dont

[sage nest]

[gloomy ravine]

If you didn't requested appeal please make appeal. If already wait for respond it usually takes 1-3 business days

#looking-for-group

[gloomy ravine]

Please be patient every ticket is checking under sequence

[gloomy ravine]

Every appeal request is checking under sequence so please be patient ! . It usually takes 1-3 business days

[west mica]

This isnt our server. We dont block for VPNs

[modern tree]

can some body tell me why im ban it said i was cheating but i never cheated a day in my life

i just woke for wipe and im ban

like what in the hill billy fuck is going on

@staff we need to fix this game and our staff cause some 1 likes useing their perms a lil to much

@coral fern

appeal

!appeal

[glass olive]

Hey, @modern tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[primal frost]

how long does it take for a admin to look at tickets/

[modern tree]

idfk

[sage nest]

#general message

[wispy hemlock]

My appeal was still on progress its almost 3 days already i was banned for hight risk account cant play with my friends

[cobalt jackal]

Have you checked the support site to see if there’s already a response to your appeal? Note: 1–3 business days, though it may be more or less depending on the situation.

[cobalt jackal]

Tickets are reviewed by the admin team as soon as possible.

[sour urchin]

help

[coarse thicket]

tell me

[lost obsidian]

moderator pls tell me how long i

will be banned 61b199

[versed basin]

Can someone look at my appeal pleaseeee

[unreal hull]

Do they actually unban accounts for high-risk violations? And if so, how long do I have to wait for an appeal?

[coarse thicket]

1-3 days

[unreal hull]

I don't fully understand the point of a high-risk account. I was just playing, building a house, and I killed a player only once. He reported me and I was instantly banned.

[coarse thicket]

everything will be explained in your ticket

[mild musk]

Hello can you please help me? If someone banned for “high risk account” (for some reason) and his appeal was denied. Can he make a new one or this ban is permanent? I have a situation with my friend, not a best one but i really don’t think he is a cheater or some kind of rule breaker. Thank you.

[violet ruin]

The ban is permanent and they will have to play elsewhere.

[low zodiac]

plz check my ticket : Appeal #f86585

[low zodiac]

seam problem ): I don't play with hack never

know i wit for response 3 day no body give me solion

[unreal hull]

So, they can't lift the ban for a high-risk account? How can they prove you're not a cheater, or how will they decide what can be lifted?

[onyx fractal]

Is this server in some kind of conspiracy with Facepunch? You are banning genuine new players for far-fetched unverifiable reasons seemingly just so they have to buy a new copy of the game to play with their friends.
This server has the highest player count maintained throughout the entire month and provides the best lag-free gaming experience, as it runs on top-tier hardware. We would like to continue playing here, but we need our friend with us (since we were the ones who convinced him to buy Rust). Roughly 80% of the accounts here are Steam level 0 with only one game (Rust) and like fewer than 400 hours, yet they can already solo the Oil Rig. Somehow, most of them aren't banned for being a "High Risk Account." Respectfully, we ask for a second look at this case. At the very least, please provide a specific reason why the appeal was denied and give us a chance to respond to these accusations.

[toxic shard]

your friend was not on his first account, either he provide us with his previous account and we clear/see when he could possibly play or he keeps hiding it and won't be unbanned

I don't know where the 80% comes from but we are FAR from it, you just inventing numbers to give your some virtual strength

[toxic shard]

the only solution => appeal, provide all your account history

[toxic shard]

wait for your appeal to be reviewed by the banning admin

[mild musk]

We were talking not about the guy above!

[toxic shard]

you can't post 100 appeals, either you open one and are straight in your shoes and provide us all the info to review the case or we deny it

most of the time when we ask a question we know the response

[mild musk]

I agree. It would be great if you'd reconsider your decision regarding our friend. He constantly watched Rust videos on YouTube, but he didn't want to play himself. It was a tough sell. We're talking about this guy: 76561198726580324.

We were shocked by the blocking, but as experienced players, we suggested what the reason for this decision might be and advised us to indicate this in the appeal.

[toxic shard]

you friend is hiding you things 🙂

(or you trying to cover for him which is fair it's your friend but won't work here)

[midnight vine]

can we get this dude banned

76561198951718903

they are lowk raging hard 190real hours lmao

[onyx fractal]

I'm not inventing anything, just open profiles of those who use in game chat, literally as I said, roughly 70-80% are low level Steam accounts with Rust as a single game. Just as an example, 2 bm profiles of dudes from a team we were competing against. Watching their gameplay it's obvious they have 2k+ hours, yet their bm looks like this. I bet none of them got banned for a High Risk Account
https://www.battlemetrics.com/players/1196331474
https://www.battlemetrics.com/players/1197322536

[subtle berry]

!ban

[past vector]

Hey I have question I was banned for high risk about 2 months ago, when is it like re appealble if proven im not a risk? Because I found it hard to believe if being banned for high risk it is a one and done no another chance/look, could be a few months later etc

[mild musk]

You might be right, since, unlike the administration, we don't have any tools to verify our friend's honesty. I don't rule out the 1% chance that he could theoretically be hiding something from us.

[unreal hull]

How can I prove I'm not a cheater so that my high-risk account can be removed?

[coarse thicket]

have you made an appeal or not yet?

[past vector]

yes

[onyx fractal]

Agree, all we ask is to give him or us the reason and give us a chance to reply, otherwise it seems rather unfair. How are we supposed to reply to something like "he's hiding things"

[unreal hull]

No

[coarse thicket]

pending or denied?

[unreal hull]

If it was rejected, then there is no chance to appeal the ban?

Is this permanent?

[coarse thicket]

in most cases no you can't appeal anymore

[past vector]

denied

[unreal hull]

How can they deny an account because of a high risk, like what could be wrong?

Only if you're actually a cheater?

[past vector]

Hey I have question I was banned for high risk about 2 months ago, when is it like re appealble if proven im not a risk? Because I found it hard to believe if being banned for high risk it is a one and done no another chance/look, could be a few months later etc @coarse thicket

[coarse thicket]

oh well.. thats unfortunate

[past vector]

nice really chat moderated

[coarse thicket]

i have no answer to that since im not an admin

[past vector]

@coarse thicket just delete this bru

[unreal hull]

No answer my question.

[coarse thicket]

you already know the answer

if its denied then its denied, nothing else you can do

[past vector]

no I dont see how if you were banned for high risk it is not ever appeable again. I understand cheating ban, but if its high risk It should be re appeable?

You cant deem someone as " high risk" less they have like 10 hours and playing like lebron. I have 2000 hours and get banned for risk just because I don't play rustoria servers?

[coarse thicket]

if you are unable to create a new ticket then there's not much you can do about it since thats their final decision

[coarse thicket]

just post your ticket/steam id here and maybe an admin will look into it

[past vector]

BUT how can you make a high risk ban final, when it is subject to change

[past vector]

if you are unable to create a new ticket then there's not much you can do about it since thats their final decision"

[young breach]

im gettind kicked off from server with Message [Cheating] can someone help me?

[coarse thicket]

!appeal

[glass olive]

Hey, @young breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

posting it here won't speed up the process

ban appeals can take from a day to 3 days

[unreal hull]

Sori

Wrong chat

[north adder]

how can i turn off the auto translator?

!help

!command

[unreal hull]

Diecord settings

[cobalt jackal]

We don’t ban players for having low hours. High Risk means the account is considered too risky to play on Rustoria. If your appeal was denied, the decision is final.

[unreal hull]

How do you determine whether a given account can play on a given server or not? What is the criterion for playing only when the account is older than a certain amount of time? How should this be understood?

[cobalt jackal]

High Risk means the account is considered too risky to be allowed on the servers, and we don’t disclose the specific factors behind that decision.

[unreal hull]

So then a ban without reason was given if there were no specific grounds for which the ban was issued.

[cobalt jackal]

I said we don’t disclose the specific details, not that bans are given without a reason.

[unreal hull]

I'm not against the ban, it might actually help.

[unreal hull]

You are not obligated to disclose and I agree with you, but considering the number of players who are getting blocked for a similar reason, it is a bit strange. 😬

[cobalt jackal]

They can submit a ban appeal through the support site.

[coral maple]

are rewards only for rustoria 10x EU no bps?

[unreal hull]

But many people are rejected from appeal and I don’t fully understand why, but okay👌

[unreal hull]

Think yes

[cobalt jackal]

Yes, you can claim kits for the modded servers

[thorny dune]

You can report someone using our website https://rustoria.co/support @lavish burrow

[valid flame]

76561199049580827 cheaters

pls fast ban

[lavish burrow]

Hello, I was prompted to play with cheater in EU main. My ID is 76561199827536284, and I would like to know which member of the team is the main ban

[valid flame]

server SEA Medium pls ban

[wispy hemlock]

i agree

[valid flame]

76561199049580827

[past vector]

literally nothing else can make an account a risk besides low hour player not playing like a low hour player? Your statement literally further proves the fact that A "high risk" ban is subject to change over time?

is considered'

[lavish burrow]

Hello, I was prompted to play with cheater in EU main. My ID is 76561199827536284, and I would like to know which member of the team is the main ban@cobalt jackal

@thorny dune

[cobalt jackal]

You can ask that in your appeal. You can submit an appeal here: https://rustoria.co/support/appeal

[lavish burrow]

ok

[magic patio]

.co eu main Is the administrator here?

[glass olive]

Hey, @magic patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[magic patio]

My account prompts me to play with cheaters in co eu main. As a consumer, do I have the right to know who is the cheater in our team? The reason for being banned

Our team only recharged one month's VIP yesterday.

id 76561198879035969

[vital kiln]

<@&874995535881326632>

[magic patio]

这是管理？

17

[dusky ruin]

<@&874995535881326632> Admin, hello, I want to appeal to the fact that I was banned for no reason at all. I'm playing on the server, not living there, just running around with music. No checks have been sent.

[vital kiln]

My friend's account on co eu main has been banned
Play with cheaters on prompt

But we want to know who the cheater is

There is no indication of who the cheater is in the public channel

I hope you can respond upon seeing this

[coarse thicket]

!appeal

[glass olive]

Hey, @dusky ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[urban crescent]

HI

SUPPORT

[coarse thicket]

hi

[urban crescent]

Why am I banned from the server?

He keeps saying it's because of cheating, but I don't cheat.

[coarse thicket]

!appeal

[glass olive]

Hey, @urban crescent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky pike]

76561199607074828

[cosmic void]

Hello, I haven't received a response to my support request for 3 days. Can you help me?

<@&274980199668645888>

[gloomy ravine]

its 3rd day if you don't receive tommorow i can help you

[deft bane]

Hey guys, I was playing solo on your server. When I got tired of playing, I gave my house to another player. Yesterday, I tried to log in and was disconnected due to cheating. Can you tell me how to fix this? I've never used cheats.

[gloomy ravine]

!appeal

[glass olive]

Hey, @deft bane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cosmic void]

We're entering day 4, it's already been over 72 hours, so how much longer do I have to wait?

[gloomy ravine]

can you tell your ticket number?

[cosmic void]

#ce571a

[vital kiln]

@gloomy ravinehi

My friend's account on co eu main has been banned
Play with cheaters on prompt
But we want to know who the cheater is
There is no indication of who the cheater is in the public channel
I hope you can respond upon seeing this

[wispy hemlock]

same appeal time frame as well

[violet ruin]

!appeal

[glass olive]

Hey, @vital kiln

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital kiln]

It's not me who got banned

[violet ruin]

Tell your friend to appeal and we can resolve it

[vital kiln]

The administrator did not reply to my friend

[valid flame]

АЛЕ ВЫБЛЯДКИ НА АДМИНАХ

ВЫ ТИКЕТ МОЙ ПРОВЕРЯТЬ БУДИТЕ ЧИ НЕ

[unreal hull]

Скок ждёшь уже

[lyric robin]

!appeal

[glass olive]

Hey, @lyric robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid flame]

3 часа

[signal pendant]

who is responsible for banning cheaters?

where to make report

[coarse thicket]

!report

[glass olive]

Hey, @signal pendant

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[low pine]

What can i do i am getting timed out multiple times i already lost my loot twice the timing is fk i get time out when im out of my base -.-

[unreal hull]

Эт мало еще

Некоторые уже по 4 дня ждать

[cosmic void]

It's been 4 days since I submitted my support request and it's still not resolved. Can anyone help?

[delicate topaz]

!appeal

[glass olive]

Hey, @delicate topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[magic patio]

Several players in the team have just purchased the membership of co eu main.

[cosmic void]

If you're not going to respond to support requests, please say so. I don't want to waste my time waiting; you haven't solved my problem for four days. <@&274980199668645888> <@&274971100184576010>

[magic patio]

Today, we are prompted to play with cheaters.

[cosmic void]

it's been 4 days

[magic patio]

I need to know who is the cheater in the team.

Please provide the cheater's ID, so that our team can avoid him.

id 76561198879035969

<@&274971100184576010>

[mint warren]

You can ask your players to send screenshots of the reason they were banned. If someone is banned for cheating, they are a cheater

[mint warren]

First try closing Rust and restarting Steam

[gusty vale]

i keep getting time out when im joining server i just bought que skip?

[magic patio]

This method has been used, but it is not very effective. Many friends need to work and can't take screenshots.

[mint warren]

First try closing Rust and restarting Steam

[magic patio]

[mint warren]

You can ask for this information in your appeal

[gusty vale]

that worked thankyou

[mint warren]

Please provide your appeal number so that the administration can assist you

[magic patio]

I have been playing co eu main for a long time. I have almost never killed a few players. I can only collect materials, but the bad guys caused me to waste the VIP I bought.

so so so sad

[latent kelp]

Hello new guy here and I'm kind of an idiot so here goes. Is this only PC servers or is console (PS5) supported as well?

[west mica]

Hi, PC only

[latent kelp]

I figured as much but figured I'd ask. Thank you.

[cosmic void]

#ce571a

[hazy lake]

CHEATING PLAYER: 123 SERVER BR MAIN, KICK FOREVER ADM!

[mint warren]

!report

[glass olive]

Hey, @hazy lake

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grave flax]

Appeal #b75cf6 sent appeal 3 days ago and no answer-_-

[wispy hemlock]

Appeal #8ec6eb sent appeal 3days as well 🙁

[lofty fjord]

LOL I JUST GOT BANNED FOR CHEATING AND IM NOT EVEN CHEATING LOLLL

how do i appeal

[robust musk]

!Appeal

[glass olive]

Hey, @lofty fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

send your appeal saying its older than 3 days to my dm

[rugged depot]

Appeal #f42a48 sent appeal 5 days ago and no answer😡

[wispy hemlock]

Dm sent 🩵

[thin plover]

what is your steam ID?

[chrome tide]

player report ?

[summer briar]

check my appeal plz

[grave flax]

admins

[summer briar]

again banned for cheating, but i've never used it. First ban was appealed, but i need to wait again
i've never played on this server

[grave flax]

Appeal #b75cf6 waiting 3 days

[bitter tartan]

I got banned and it still hasn't been unbanned (High Risk Account)

pls

[thin plover]

yeah because your appeal got denied

[thin plover]

you're unbanned wait 10 minutes

[fading kettle]

Appeal #151c26
I got temporarily banned by EAC, for like 3 hours. Was a false positive, why do i get a 30 days suspension, and only after i can appeal again? Makes 0 sense

[summer briar]

Thanks a lot

[bitter tartan]

@thin plover Why am I not cheating?

[thin plover]

what

[bitter tartan]

I am not cheating.

bro

[thin plover]

you are banned for High risk account and the appeal was denied

[bitter tartan]

How do I open it again?

I would appreciate your help.

@thin plover

[glossy nebula]

jenx can you unmute my main discord? I've been mutated for like 6 months

[thin plover]

you can't

[glossy nebula]

tifirust

[winter barn]

Hello, can someone check my Appeal ticket #4fa70e we were banned with my duo unfairly

[compact crystal]

btw discord id 766316755211386891 got banned other day for hacking and has created a new account to hack on and advertising to play with ppl

[frail wedge]

Dear Admins pls take Care about Cheater. -> https://rustoria.co/support/9926f6

[cosmic void]

Why aren't you responding to support requests? It's been 4 days and my problem still hasn't been solved. Why?

[north crest]

is it an appeal? Sometimes they can take longer.

One other thing could be they may have asked you a question in the appeal.

or the admin is away and cannot help just yet

[cosmic void]

I checked again and it says "Rejected," but no reason is given. Why and how can I be banned for no reason? I want to know the reason.

Can admins ban users arbitrarily? Without giving a reason?

[frail wedge]

Jim every ban has his reason, because only you want to play NOW, means not they will react directly on you.

[cosmic void]

There's no reason, but I'm not using any cheats or anything. I just logged in and out with Rust, which I downloaded from Steam. Why would I get banned?

[frail wedge]

Bro stop discussing!

[cosmic void]

I'm not arguing, I'm just opposing their unfair treatment.

[frail wedge]

no its policy, new account, small amount of hours etc... its for safty reasons.

if youre not accepting it, search another server,

[cosmic void]

What does a few hours have to do with anything? My clan friends stream on this server sometimes, and we play together. Why would I get banned when I haven't done anything wrong?

[frail wedge]

Bro did you read???? Its their POLICY. (maybe internal Policy) but for Safety Reasons, it is what it is! Accept it or leave!

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen junco]

HI WHY I GET BAN AGAIN, I GOT UNBANNED BEFORE

[quiet sphinx]

why does it keep kicking me from the server and saying "Anabolic Jenx"

[sage nest]

Youre not arguing youre arguing ?

[gloomy ravine]

!appeal

[glass olive]

Hey, @quiet sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy ravine]

Every ticket is checking under sequence so please be patient! . It usually takes 1-3 days

[gloomy ravine]

!appeal. If you appealed your ban before. It doesn't mean you can't get banned again. So make an another appeal

[primal edge]

Hello admin check my ticket now Ticket #cc9317 before they offline

[gloomy ravine]

Every ticket is checking under sequence so please be patient! . It usually takes 1-3 days

[quiet sphinx]

@gloomy ravine can you check my ticket i submitted

[gloomy ravine]

Every ticket is checking under sequence so please be patient! . It usually takes 1-3 days

[winter barn]

yes, but they had already unfairly banned me 1 time, this is the second one

[gloomy ravine]

unfortunately you are not only person got falsely banned. So please be patient

[winter barn]

thank you

[proven gazelle]

haiz, why cannot u guys admin check first before false banning people...

[viscid creek]

Yea paid vip for this shit

Refund my vip

[ruby sand]

Hello, is there any admins that can help? I think there's a mistake

[viscid creek]

Yes please attend to your paying customers first

This is not the way to run your business

[raven mist]

Do you think we pick random players and ban them? Ofcourse theyr being checked before banning

[trim steeple]

My friend was shot down by an anti-aircraft missile while flying a plane and kicked out of the server, showing a high-risk account

[sage nest]

Why doesnt your friend appeal then ?

[trim steeple]

what to do？

[glass olive]

Hey, @trim steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trim steeple]

He doesn t know what to do. Let me ask him

[sage nest]

#support message this

[ruby sand]

The tendency of rustoria admins banning falsely is pretty high compared to others so we cant really rule it out T_T

Asked to submit an appeal, alr did. Unbanned for a month and more, suddenly banned again for the same reason hahahahaha. Any admins can explain this?

[hot veldt]

some player friend with admin right 🤣🤣 same reason ban after appeal false ban 🤣🤣

[raven mist]

Elaborate, and come with proof or facts please instead of random accusations

You playing again with the same ban evader is on you, not us

[primal edge]

@raven mist Ticket #cc9317 check my ticket please

[raven mist]

We will get to it

[primal edge]

this guys is 100% hacking, i have record

[raven mist]

Okay wait for us to review

[primal edge]

they not fighting again

when they fighting always got headshot

[raven mist]

Its being checked rn

So will probably get a reply in a few minutes

[viscid creek]

hello His ban appeal was already approved by your admins. So now after a couple months u decided to change your minds?

Appeal51a26f

[ruby sand]

Funny how the blame is on us now when he appealed and it was you guys who approved it. Go check it out before you said i accused you guys randomly. Appeal ticket (51a26f). Provided all the supporting evidence and facts you need

[ruby sand]

Don't deny blindly if you haven't get the facts sorted out ! We provided all evidence needed, can even send you the pictures if needed

[primal edge]

i have another record for this guy again plese check

[raven mist]

That appeal was indeed approved, however the ban was changed to ban evasion rather then cheating - point still stays

[raven mist]

Like i said, its being reviewed

[viscid creek]

how do you even give some one a ban evasion if you haven't even establish that they are cheating?

enlighten me with the logic

[raven mist]

Because they were ban evading a cheating ban?

Theres your logic

[viscid creek]

There was no prior cheating ban

[raven mist]

There surely was

[viscid creek]

check your records

[raven mist]

I did

and there was

or is*

Sorry

[ruby sand]

If he's evading a ban so why is he unbanned? for Appeal 51a26f?

[raven mist]

he is still banned

Ask him to join any Rustoria server

[ruby sand]

Then what is the appeal 51a26f for?

[viscid creek]

clearly not because he has been playing with us without incident since his sucessful appeal

[raven mist]

^

[raven mist]

Ask him to join any server

[ruby sand]

He appealed, you approved it. Now he's banned again? Im sorry what? So does this prove that the appeal was a joke?

Im really confused and would like to clear things up moving forward

[raven mist]

Nope, there was just found way more after

[raven mist]

Moving forward i would recommend not to play with said individual

[sage nest]

Am i the only one that doesnt find it hard to understand

[ruby sand]

Okay noted with thanks but i still don't get the point where the appeal was approved?

Was it a mistake from your part?

Or just misunderstanding

[sage nest]

#support message

[raven mist]

^

[sage nest]

Not rocket science

[north crest]

situation changed

[ruby sand]

Alright got it, thanks for clearing things up.

But I do hope his initial ban remains and his appeal wasn't approved so that it wasn't a false hope for us lol

[raven mist]

Both bans will remain

[sage nest]

Shouldnt have ban evaded the first ban

[ruby sand]

I meannnnn, he appeal and it was approved so we all thought it was a false ban. We dont have access to any informations

It's not evading if he appeal and approved

Its evading if he's banned and get a new acc

I do hope you can get your facts straight, at least @raven mist made it clear

[viscid creek]

even he thought he was cleared to play by your admins

[sage nest]

Its evading if hes banned and still playing

#support message

[raven mist]

Again, situation changed as we gathered more info

theyr ban evading on current account, cheated on another

[viscid creek]

his ban appeal was approved no one notified him of any changes

[raven mist]

he got notified

by getting banned

🙃

[viscid creek]

yes today

[raven mist]

What did you want us to tell him? hello sir can you please leave the server?

[late eagle]

Hello admin, I just got blown up by anti-aircraft shells while flying a plane, and when I re-entered the server, it showed a high-risk account.@raven mist

[viscid creek]

You could not approve his appeal

maybe that would help

[glass olive]

Hey, @late eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Read up again

[north crest]

The situation changed.

OR

The situation shifted.
The circumstances evolved.
The scenario transformed.
Things took a different turn.
The situation took a new direction.
The state of affairs changed.
The dynamics shifted.
The conditions altered.
The landscape changed.
The environment shifted.

maybe one of those will make more sense

[cosmic void]

How can I find out the reason for my ban on the server? I submitted a ticket, but it says it was rejected without giving a reason. ?

[ruby sand]

@raven mist I have a question, does his ban affects us as well for the appeal since the situation changes?

[north crest]

The reason displays when you try to connect to the server

[sage nest]

https://media.discordapp.net/attachments/911561413884002315/973195970445738034/image0-59.gif

[ruby sand]

I would like to continue playing and not burn this wipe given the situation

[frail wedge]

Dear Admins pls investigate Racism -> https://rustoria.co/support/2eb767

[cosmic void]

It says high risk, but I don't know why.

[north crest]

high-risk
/hī ˈrisk/
adjective
involving or exposed to a high level of danger.

Britannica Dictionary definition of HIGH–RISK
: likely to result in failure, harm, or injury : having a lot of risk
a high-risk [=dangerous] activity
high-risk investments

[cosmic void]

I don't know the reason, why?

[frail wedge]

kid, stop discussing!

[north crest]

The reason is high risk

You are too high risk

[cosmic void]

brother get lost little one

[viscid creek]

save ur time and money they'll just come up with another reason to ban you again. Who knows maybe you'll get banned for : appealing successfully against a ban for cheating but somehow ban evading a successful appeal which again turned out to be a ban for cheating.

[frail wedge]

get better with your account

https://klipy.com/gifs/crying-cute-3

[cosmic void]

I'm curious why it's so high. I wish there was an explanation.

<@&874995535881326632> <@&274980199668645888> Can someone care pls?

[frail wedge]

i think if you discuss more, you get chatban on DC

[late eagle]

@raven mist

admin

Shot down by anti-aircraft artillery, kicked out of the server, and when re-entering the server, it prompts high-risk account

The ticket shows it has not been banned

[proven gazelle]

@raven mist Appreciate your explanation on the issue and we understand that the situation has changed.

However, we have served our 1 week ban before when we playing with him when he ban evading.

And now the situation is, his account is unbanned, and we play with him when his account is "CLEAR". So admin giving us the same 1 week ban because we playing with ban evader when his account is "CLEAR" doesnt make senses. You banned us the same time with you giving him the ban.

[primal edge]

Why there is no announce they got banned?

[raven mist]

Might be because they went offline

[primal edge]

really?

[primal edge]

if they offline its will be no banned announce?

[raven mist]

yes

[late eagle]

@primal edge

@raven mist

Shot down by anti-aircraft artillery, kicked out of the server, and when re-entering the server, it prompts high-risk account

[waxen junco]

Admin, I was previously banned and then unbanned, aft which I only played on my main acc. I did not evade any bans after the unban given to my main.. Could u clarify why I was allowed back and then ltr banned agn for ban evasion

[raven mist]

Is no one reading at all?

[raven mist]

!steamid

[glass olive]

Hey, @late eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[late eagle]

76561198743327695

[viscid creek]

get a pro player to check your pc mayb that will help

[primal edge]

@raven mist are u sure? they got banned shenzzyy, because i want to raid their base

[raven mist]

If it said they go removed, then yes

[primal edge]

ok thank u

[late eagle]

@raven mist😩

[primal edge]

@raven mist yoo admin u said their got banned, but why their team still can open the door their base

the id is 76561199696013205

[waxen junco]

@raven mist hey just following up. Ik my alt being banned probably linked my accounts but aft my main got unbanned I only played on that account and didn’t try to evade anything…
I’m just confused why I got unbanned and banned agn for evasion

Would be great if you would explain to me since I’m requesting a support

[primal edge]

@raven mist Ticket #dcd091 check this ticket, their team still playing on server and not got banned in 1 base

[manic shale]

Can I submit an appeal to have my account unbanned without logging in to the website?

[primal edge]

Ticket #dcd091 check this ticket, their team still playing on server and not got banned in 1 base

[late eagle]

@raven mist Are you still there?

[whole trail]

hey i need some support with an admin cus a guy i insided reported me for scripts then he sent some random guy tiktok scripts in an ticket and then i got gamebanned full randomly please help someone

[sturdy terrace]

we don't control gamebans, so if you got gamebanned you will have to appeal with Facepunch

[iron vine]

@raven mist Hello, I was banned for "Ban Evasion" on your server.
I only have one account and never tried to evade a ban.
Maybe it's due to shared internet or IP.

Please review my case when you have time.
Thank you.

[sturdy terrace]

?steamid

[glass olive]

Hey, @iron vine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grave birch]

Hello, I was banned for using cheats on your server.
I have never played with cheats
Please review my case when you have time.
Thank you. My profile can be found at: https://steamcommunity.com/id/91085741564/

[iron vine]

I'm just wondering why I was removed from my account and banned. https://steamcommunity.com/profiles/76561199372741460/

[sturdy terrace]

this account hasn't logged in the last 15 days. Are you sure this is the right one?

[vital lynx]

LOUE / VILLE / LAHE AND Kapo are cheating on eu esast medium

[sturdy terrace]

Please make a report on our website - https://rustoria.co/support

[vital lynx]

i did already

[sturdy terrace]

alright, an active admin will look at it asap then

[vital lynx]

can you chek brother its bothering me

100% chearting

[sturdy terrace]

calling them out here or in chat only makes the matter worse

yes we'll get to it as soon as we can

[vital lynx]

its not like they will check here but yeah thanks for reply bro

[sturdy terrace]

you'd be surprised

[vital lynx]

it has been like 20min already

no one has checked them

jsut makes me want to quit this server with my team but such a awesome serwer

[sturdy terrace]

There is many other tickets as well. We go through them in the order that they are received, so we'll get to yours when we're done with the older ones

[vital lynx]

sure

[late eagle]

@sturdy terraceadmin

[sturdy terrace]

hey what's up

[late eagle]

Shot down by anti-aircraft artillery, kicked out of the server, and when re-entering the server, it prompts high-risk account

😫

76561198743327695

@sturdy terrace help me thank u

[sturdy terrace]

please make an appeal on our website - https://rustoria.co/support and your banning admin will get in touch

[iron vine]

I didn't log in because you banned me.
I just want to know why you banned me
Because I didn't do anything wrong.

[sturdy terrace]

I checked it out and it seems like your ban was appropriate. Please head to our website: https://rustoria.co/support and make an appeal

[cosmic void]

I was banned for no reason due to high risk. Can I find out the reason? I submitted a ticket but it was closed without a response. Can you help me? @sturdy terrace

[sturdy terrace]

hey there, your banning admin will get in touch as soon as they are able to. Keep in mind that the usual response time is 1 - 3 business days

[cosmic void]

My ticket request has been rejected. It's been 4 days.

[late eagle]

I bought a ticket, and when I enter the game, it prompts that my account is high-risk.@sturdy terrace

[cosmic void]

I want to know why I was banned. I'm just a regular player, so I'm curious about the reason. @sturdy terrace

[iron vine]

I did it and still haven't accepted my offer. I was just joking around with my team and didn't do anything wrong.

[sturdy terrace]

yes, you submitting an appeal won't automatically unban you from our servers. Your banning admin will have to review it first

[iron vine]

Yes thank q for support

[sturdy terrace]

If your appeal was denied, then that decision is final and you'll have to find somewhere else to play

[grave birch]

Hello, I was banned for using cheats on your server.
I have never played with cheats
Please review my case when you have time.
Thank you. My profile can be found at: https://steamcommunity.com/id/91085741564/

[late eagle]

@sturdy terraceThank you\

[cosmic void]

Okay, but are you banning your players arbitrarily without giving any reason? As the banned person, don't I have the right to know the reason?

[sturdy terrace]

I don't currently see any open appeals from the account you've sent me, are you 100% sure you sent the right account?

[whole trail]

but i got gamebanned through a rustoria ticket

[sturdy terrace]

the reason is in the disconnection message, we cannot give anymore insight than that

[fluid wave]

how do i cancel vip

[sturdy terrace]

We have nothing to do with gamebans, but if you send your steamid in here I can take a look

[sturdy terrace]

?cancel

[glass olive]

Hey, @fluid wave

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[whole trail]

76561199038124462

[cosmic void]

It says high risk. I'm asking for the reason, and you can't give me one. If you can't give a reason, why am I getting banned like this?

[sturdy terrace]

your account is indeed gamebanned and said ban has not been issued by us, but by Facepunch / EAC.

[sturdy terrace]

You've been banned because we've deemed your account too high risk to play on our servers. Not much else to say unfortunately

[fluid wave]

cheers

[winter barn]

Hello, can someone check my Appeal ticket #4fa70e we were banned with my duo unfairly

[cosmic void]

There's no cheating, no script, nothing like that. What exactly is the risk involved? I'm not debating right now, I'm just trying to understand the situation.

[iron vine]

Appeal #f15f65

[sturdy terrace]

this should be fixed, and you should be fine to connect in about 15 minutes

[sturdy terrace]

Ah I see it now. Your appeal was denied and that decision is final. You will have to find somewhere else to play

[sage nest]

Werent you told like 75 times, high risk acount ?

[grave birch]

thanks

[north crest]

they want a different answer

[sage nest]

Tough luck

[iron vine]

I didn't do anything wrong, why?

[sturdy terrace]

I think you know what you did, so not much I can say to that

[iron vine]

Okok thank q so much

[weak flax]

yo

i just got banned for playing with a cheater but nobody on my team is a cheater

[bitter ginkgo]

https://rustoria.co/support you need to make an appeal they usally wont hear your case here in disc

[winged bough]

There is a cheater on the server hard esp, I F7. Checked his steam he has 100 hours. Shooting over hills and walls.

Rustoria US Main

[sturdy terrace]

please head to https://rustoria.co/support and make a ticket there, calling them out here won't help

[winged bough]

Ok I did

[sturdy terrace]

we'll get to it asap then!

[winged bough]

do you guys foundy wipe there base or give players loot back at all?

[weak flax]

lmao no they dont do that

[sturdy terrace]

no we cannot interfere with gameplay

[weak flax]

@bitter ginkgo yo the dude that got banned for cheating is unbanned and im still banned for playing with cheater

@sturdy terrace

i got a new phone and i dont have the app setup to make an appeal

[fading kettle]

Can someone check my Appeal #151c26. Someone responded saying, "EAC see things better than we don't", but i literally got banned for 3 hours and then unbanned. Why do i need to wait 30 days to appeal again?

[weak flax]

if you got eaced you fucked buddy

thats what that means

[fading kettle]

It was a false positive, lasted 3 hours... i can play in every single server but rustoria

[raven mist]

!steamid

[glass olive]

Hey, @fading kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy terrace]

As you were told in your appeal, EAC sees things better than we admins do. Come back to your appeal in 30 days and we'll look into it further at that point.

[weak flax]

wait can someone please help me

[raven mist]

!steamid

[glass olive]

Hey, @weak flax

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weak flax]

https://steamcommunity.com/profiles/76561199562263315/

[raven mist]

Should be unbanned now

[weak flax]

thank you brother

[light wadi]

Can someone check my appeal

???

[manic shale]

Can you unban me too? I play without cheats.

[manic shale]

https://steamcommunity.com/profiles/76561199416918905/

[inner garnet]

appeal

[deft merlin]

@raven mist pls take a look on me

im unjustified ban

i allready appeal

#e95775

steam id 76561198799280637

PLEASE!!!

[raven mist]

Should be fixed now

[deft merlin]

i love u

[inner garnet]

i just got banned for cheating for no reason?

[crystal wraith]

Yesterday I talked with someone who said I should here back from my appeal in 24 hours and I have not heard back yet.

[pure abyss]

I just teleported back, I'm stuck in the deep sea, what should I do!!!!?

[dreamy pebble]

hi

to whom it may concern, I have a question in regards to a recent ban wave that just went out.

[agile oasis]

Whatever admin banned Ops because of JP (our worst player) clearly did NO investigation at all.

[untold peak]

I´m generally curious on why i have been banned by playing with a cheater.
We are a pretty established guild on rustoria US main ( ops) We have been n1 clan on that server the last whole month.
We are apart of a bigger community that has multiple admins and a pretty in-depth system to triple check every player that plays with us.

Most of our team has not been banned for playing with a cheater, except myself and a handfull others.
So we don´t understand that either.

The person who apparently got banned for "cheating" is hands down one of the worst pvpers in our intere group.
So we are so confused on why he got banned aswell.

I would love for this to be something that could be solved, since this came as a big surprise for everyone, and nobody rly understands whats going on .

steam id 76561198140151103

[sour pollen]

i got disconnected for unfair something maybe it was cuase vpn even tho i havent even played rustiora before i dont think and havent played rust itself in liek 5 months 76561199706506661

[teal finch]

Curious why I was banned. Looks like a false ban went out? Says I was playing with Cheater, but I disagree. Jaypee may of lagged in ocean?

[raven mist]

Will take a peek

[wicked pebble]

thank you sir i really appreciate it 76561199118390631

[dreamy pebble]

thank you for the quick response.

[sour pollen]

thanks gang

[teal finch]

thanks @raven mist we are all very confused on this one.

[raven mist]

Did the person banned for cheating got banned while in deep sea/ocean?

[teal finch]

I believe so

[mortal eagle]

yes

[inner garnet]

yes i was in the ocean

diving in the ocean

im the 1 that accused for cheating while in the ocean

[raven mist]

You're all unbanned

[teal finch]

Thanks for the aid

[inner garnet]

ty!

[teal finch]

my weekend is saved!

[cunning solstice]

thank you shenzyy

[wicked pebble]

THANK YOU GOOD SIR

[raven mist]

Will also bring this internally

[agile oasis]

thank you

[sour pollen]

check mine if you have time pls no rush tho imn chilling on ukn lmao

[raven mist]

Do you have a recording by any chance @inner garnet ?

[cunning solstice]

i dont think we have a recording

[raven mist]

Hmm fair enough!

[inner garnet]

dude i got looted while in the water for this fyi

[agile oasis]

We got destroyed out there in deep sea. Def nothing worth recording. lol Our boat was sunk as well.

[sour pollen]

i got disconnected for unfair something maybe it was cuase vpn even tho i havent even played rustiora before i dont think and havent played rust itself in liek 5 months 76561199706506661

[inner garnet]

unfortunately not

[raven mist]

!steamid

[glass olive]

Hey, @cursive bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sour pollen]

@raven mist pls look at mine needa spend my friday on ur server

[raven mist]

You were unbanned an hour ago

stop connecting for 15 mins and try again

[tribal sky]

Hello! I would like to appeal my ban. I was banned for 'Account Risk'. Could you please review my case and unban me? My SteamID64 is: 76561198736096734 . Thank you!

[subtle berry]

\

[sour pollen]

https://klipy.com/gifs/cute-eyes-please

someone pls

clutch up

76561199706506661 Appeal #babff8

[lethal plank]

Can an admin help me out! I would like to get this resolved plz!!!

[sullen harbor]

Can someone pls help me

I was banned and then i got unbanned but i am still banned on the servers will I ever get unbanned?

can an admin pls help me out

[void condor]

Steam id?

[sour pollen]

gareth man pls i wanan spend my friday night palyingf rust and i could help my boys onlibne defenbd plks checkouyt ny tuicjet

ill send you 5 crypoto RIGHT this second if you look

https://klipy.com/gifs/spongebob-sbsp-5

[fluid ocean]

Can anyone help me, please?
I've been banned for a high-risk account on BR Long and all the Rustoria servers. I submitted a ticket and they didn't give me a solution. id 1882277097

[orchid lynx]

!appeal @sullen harbor

[glass olive]

Hey, @sullen harbor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[orchid lynx]

@high bramble Someone will look at your ticket as soon as they will can. Keep in mind appeals usually takes from 1 to 3 days to be reviewed, but they can take longer depending on the circumstances. Hopefully yours will be reviewed very soon 🙂

@fluid ocean what I just wrote also applies to your case, someone will be reviewing your appeal ticket 🙂

[sullen harbor]

@void condor can u help me with the ban

[long wren]

!steamid

[glass olive]

Hey, @sullen harbor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[humble pagoda]

Thr1llobit is cheating

On the main one

[pastel folio]

yo rustopia us large says starlink blocked and chatgpt told me to msg the discord

[lyric basalt]

**rustopia **

[flint hound]

are their any admins

i need help

[heady grotto]

Hello i buy the game for play whit a freinds and when i get in in the game kik me bf say me starlink conexion

[median tusk]

admins Ticket #5cd962
right now, a person is harassing other players with cheats

[coarse thicket]

what does it say when you get kicked?

[coarse thicket]

im not an admin but tell me the issue

[flint hound]

i have a clip of a cheater that i killed spidering up my base

and hes camping me

[coarse thicket]

!report

[glass olive]

Hey, @flint hound

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint hound]

ik idk how tro send clip

i want som1 to hop in call maybe

[coarse thicket]

upload it on streamable and post the link there

@fallen sail i see you in support channel do you need help with anything?

[fallen sail]

ope sorry there was another guy here and i was keeping him company

he mustve ditched me </3

[primal edge]

Admin please check my support ticket, the cheater got banned but their team not got banned Ticket #c26b53 in 1 base

Yoo admin the cheater change name lolz and why didnt got banned evasion? Ticket #96bafe

[orchid lynx]

Even if the player you're suspecting to be cheating changes name, if you reported him via a ticket, his ID will remain the same, so no need to worry 🙂

Admin do need some time to take action to verify reports so you might not see them get banned immediately

Thank you for reporting them though, every report is important to make the game a better environment

[primal edge]

but they still play like nothing bro, he said just "high risk account" wtf why he play with high risk account if he is not cheater? then their team not got banned

[mint warren]

if someone is banned for a high risk account, the team will not be banned for association

[patent kettle]

Hi, I created a TikTok post about my ban on the EU Main server. Can I ask how long it usually takes to get a response?

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[patent kettle]

Wow, that took longer than I expected, but it's no big deal. One more question: how do I get verified on Discord?

Otherwise, thank you very much for your reply

[mint warren]

!link

[glass olive]

Hey, @patent kettle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[patent kettle]

TY

❤️

[tardy dagger]

support?

[mint warren]

Yes

[tardy dagger]

how do i do that?

[mint warren]

!report

[glass olive]

Hey, @tardy dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

report them on the website and don't mention their name/steamid unless you wanna help them

[glass olive]

Hey, @tardy dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy hemlock]

admins hello?

[coarse thicket]

im not an admin but i might be able to help

[honest onyx]

Ticket #90f555

cheating his tits off

[wild sequoia]

!report

[glass olive]

Hey, @wild sequoia

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

also not an admin but hello

[prime oyster]

Help, I can't write an appeal.

[wispy hemlock]

<@&874995535881326632> Appeal #8ec6eb hello i just want to talk about with this ticket please thank youu

[honest onyx]

bro do you admins even look at tickets properly

like people are obviously cheating but you get the old automatied message saying they arnt

4 hour old acc

ak trippling everyone but hes not cheating

[wispy hemlock]

im just high risk banned and literally not cheating 🙁

[coarse thicket]

if you believe the admin didn't spend good amount of time spectating the player i suggest you to report him again if you're confident he's cheating (evidence would be appreciated also)

[honest onyx]

there just needs to be better investigations, its a 2 week old acc on battlemetrics, he full kit ak trippling everytime u peek, and hes played the server for 4 hours

like idk theres got to be a better way to check out accs

its always been like this, the amount of report ive made on this discord and i get the straight automated reply back and 2 weeks later i get a game ban from my report

like admins are not doing good enough idk, not being toxic its just how it is

[marsh reef]

Appeal #380f95

[coarse thicket]

i totally understand your frustration since i been in your place multiple times but trust me they eventually end up banned. make another report and give it some time

[low zodiac]

I swear I don't open any hack on this game or in other game way give me ban , know my appeal denied and if u need scan my pc np this unfear .

If I am hack I give any think u need @coarse thicket @prime oyster

[coarse thicket]

why are you mentioning me and a random user when we have nothing to do with it lol

[errant spear]

The Question is how these dudes do the ban for what reason?

I was playing with him

I and i know him personally he wasn’t even cheating

[coarse thicket]

last time i checked i was a chat moderator not an admin

[errant spear]

So you say

The only way to connect the admin is from the website?

[coarse thicket]

he already posted his ticket MAYBE the responsible admin will take another look

[gleaming stirrup]

Dear Sir ,
my steam ID : https://steamcommunity.com/profiles/76561198359560159/
I need your admin. to check my appeal Appeal #185412.
I was unbanned 14 days ago Appeal #185412, but now I was still banned. In the appeal it showed "Your appeal has been approved."
I was still banned and I am not able to make any new appeal in the website.

but when I tried to login now I found myself still banned. please help to check and unban me. I am sorry, please help me again. now I found myself not able to create any new appeal or ticket in officeal website. I don't know what happen.
I am eager to enter the server for last night's fresh start (wipe).

[coarse thicket]

does it say "ban not found" when you try to create a new one?

[gleaming stirrup]

no, it says : ban Already Appealed
You already submitted an appeal for this ban.

[coarse thicket]

no worries, i have forwarded your ticket and it will be fixed shortly

[gleaming stirrup]

I cann't make any new appeal or any tickest in the website.

[wispy hemlock]

who you talking me?

[late eagle]

@quick escarpI was shot down by air defense while flying a plane, and my account was flagged as high risk by the system. Could an admin ple

[coarse thicket]

!appeal

[glass olive]

Hey, @late eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

What if, just what if its a smurf

[late eagle]

I have filed an appeal, how long will it take?

[sage nest]

1 to 3 days

[coarse thicket]

1-3 days sometimes less.. it depends on your situation

[late eagle]

Thank you

[sage nest]

https://tenor.com/view/rango-rango-2011-rango-tips-hat-rango-hat-one-legend-to-another-gif-4001506625180375551

[tribal sky]

@coarse thicket Hello! I would like to appeal my ban. I was banned for 'Account Risk'. Could you please review my case and unban me? My SteamID64 is: 76561198736096734 . Thank you!

[coarse thicket]

!appeal

[glass olive]

Hey, @tribal sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal sky]

@coarse thicket I can't write an appeal because it tells me that I don't have any blocks, but I still can't access the server.

[coarse thicket]

double check if you're logged in the right account

[tribal sky]

I am logged into my account

[coarse thicket]

i will forward it to the admins, give it some time to be handled

[coarse thicket]

do me a favor and send a screenshot privately of the message that appears when you try to create an appeal

[tribal sky]

fine

[frail wing]

Whitelist where ?

[coarse thicket]

there's no whitelist, feel free to use vpn

[neat pumice]

I've reviewed it, you won't be unbanned. Thanks for reaching out 🙂

[coarse thicket]

should be fixed, try to connect

[tribal sky]

Can I ask why? I just want to play.

[errant nova]

im trying to connect weekly server and i got kicked by reason: high risk account, i doesnt have vac or eac steam: zr_noisy

[tribal sky]

@coarse thicket @neat pumice @frail wing Hello, please consider unbanning me. I’m really sorry if I did anything wrong. I just want to play with my friend — I genuinely enjoy this project and wasn’t trying to break any rules. I would really appreciate another chance. Thank you.

[errant nova]

server is Rustoria.co EU Main

[coarse thicket]

!appeal

[glass olive]

Hey, @errant nova

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

im not an admin and adrian is not a staff

[errant nova]

thank you

[near halo]

Steam ID: 76561199526355428 Old appeal ID: #bff0c

My appeal failed because I was unable to reply to the administrator in full on March 24, 2026.
I was banned for using a VPN, but I only used it because my ping would reach 400ms without it.
I have never used any cheats or third-party software.
I sincerely hope you can lift the high-risk status on my account.

[random scaffold]

hello
my appeal for High tisk account was denied without saying anything after I waited for 4 days for a responce

[coarse thicket]

99% of the time its their final decision but you could be the 1% so drop your ticket id along with your steam id and MAYBE the responsible admin will take another look at it

[near halo]

yes

[random scaffold]

why is it a high risk how long will the ban be and why is it high risk?
Its noty like it was when I connected this first time i have played on this servers for a long time

Appeal #ffba49
https://steamcommunity.com/profiles/76561199690377259/

[mint warren]

high risk means: that the staff team is seeing your account as a possible risk for cheating

[random scaffold]

so how does that get fixed do I just keep playing other servers?

[mint warren]

Usually high risk account permanent

[random scaffold]

wth why is that happening?

[mint warren]

If your appeal was denied, then that decision is final and you'll have to find somewhere else to play

You need to make an appeal

[random scaffold]

Like I played while I was in the usa then i came back home to south africa and used exitlag because the ping is bad and now Im banned wth

[mossy rune]

Why me kicking with reason (cheating) im not have vac ban in rust and dont play with cheats

[coarse thicket]

!appeal

[glass olive]

Hey, @mossy rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

how many days has it been?

send me a screenshot privately of your appeal

[cobalt jackal]

The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[low zodiac]

how i can discus withe admin ?

[mint warren]

Why do you want to contact the administration?

You got banned or something else

[low zodiac]

i can discus withe u in room sever ?

voice

[mint warren]

I can't be in voice right now

[low zodiac]

only i need show u somthing

[mint warren]

Sorry

[low zodiac]

okk i send for u in DM

[mint warren]

Okay

[cobalt jackal]

@unique thorn what do you need help with?

[random scaffold]

why is it a high risk how long will the ban be and why is it high risk?
Its noty like it was when I connected this first time i have played on this servers for a long time
Like I played while I was in the usa then i came back home to south africa and used exitlag because the ping is bad and now Im banned wth

Appeal #ffba49
https://steamcommunity.com/profiles/76561199690377259/

[primal edge]

Admin please check this guy is 100% hacking u can see my clip on support ticket

Ticket #8566c1

[coarse thicket]

please be patient the admins are most likely already looking into your report

[cobalt jackal]

If your appeal was denied, then the decision is final. High Risk means the account is considered too risky to be allowed on the servers, and the specific factors behind that decision aren’t disclosed.

[random scaffold]

that does not make sense like im not new to the server or anything I have played alot and now im perma banned from your servers?

[neat pumice]

Because you have multiple gamebans for Rust, and continually try to evade them on new accounts, you're not welcome to play here

[neat pumice]

Yes, that's correct

[random scaffold]

thats so stupid

[random scaffold]

so i cant appeal in say like a year?

[neat pumice]

No, it's a permanent ban

[random scaffold]

for high risk not even cheating wtf?

[random scaffold]

why not a temp ban of like 3 months and if the account is not game banned and has more hours you can play because this does not make sense

[late eagle]

How long does it take for the ticket to be approved?

[low zodiac]

the same problem ):

[late eagle]

[coarse thicket]

if its a ban appeal it could take from a day to 3 days

[late eagle]

I was flying a plane and got shot down by air defense, the system flagged me as high risk.

[coarse thicket]

are you saying the sam site banned you?

[late eagle]

The game is not banned, it's just that the server has become a high-risk account.

I am in so much pain

[coarse thicket]

well.. just for your knowledge your ban reason has nothing to do with what happened to you at that time

[late eagle]

I was shot down by air defense while flying a plane, so I got disconnected. When I re-entered the server, it prompted me that my account was high-risk.

[cobalt jackal]

You can submit a ban appeal here: https://rustoria.co/support/appeal

[low zodiac]

xd hhhhhhhhhhhhhh

this bad sever for get any body ban .

cheating or not is give u ban

[mint warren]

As I told you, you were banned for a high-risk account. When your appeal is denied, it's the final decision, and you'll have to find another server to play on.

[random scaffold]

So I will never be able to play any rustoria servers again?

[low zodiac]

np I play in any sever but this bro un fair

[mint warren]

Well, have a good game, and if you don't need any more help, go to #general

[low zodiac]

I don't have any cheating application\

[mint warren]

You were banned for other reasons than cheating

[low zodiac]

I send her for know any about this

what the reasons tell me

[mint warren]

high risk account

[low zodiac]

what do u mean about high risk I have more skills than other players?

[mint warren]

High Risk means the account is considered too risky to be allowed on the servers, and we don’t disclose the specific factors behind that decision.

[low zodiac]

How did you classify the account as high risk? Did I do something against the server rules?

[coarse thicket]

i will make it short and simple, your account has low hours and the admins don't trust that

[mint warren]

Rustoria does not disclose details about your ban because it can help you in the future. If you have been banned and your appeal has been denied, it means that the administrator sees a violation

[low zodiac]

I have two account i can sharing for u

[mint warren]

You provide these 2 accounts at the appeal?

[low zodiac]

One account 100 h new account : 13h

yes bro

i sent for u in DM

[mint warren]

I see that

[low zodiac]

see know

[coarse thicket]

you been playing rust since 2016 and you only have 100 hours?

[mint warren]

Suspect....

[low zodiac]

yah bro i don't play this game u can see the achievement witch time i play

[sour pollen]

So uh Pls someone get to my ticket

I’ll jizz if yall do

[low zodiac]

I sewer I don't paly with any hack or something trust me

[raven snow]

hello, can someone check on my appeal about playing with cheaters

[ember osprey]

me too

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

@ember osprey @raven snow

[mint warren]

1 more time

[raven snow]

can we explain here about what happened? so that it can be faster?😭

[mint warren]

You were not banned for cheating!

[mint warren]

You need to wait

[raven snow]

ok ok, still thank you for the information

[low zodiac]

u can see the achievement witch time i play @mint warren see DM

[coarse thicket]

i would appreciate it if you stop spamming this channel, you been repeating the same thing for hours now

[raven snow]

can i ask, is there a possibility that we can get unbanned this wipe of rustoria sea medium?

[mint warren]

Possible

Depending on the administration's workload

[raven snow]

thank you

[civic island]

меня забанели просто так что делать

[violet ruin]

have you made a appeal?

[violet ruin]

!appealru

[glass olive]

Привет, @civic island

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[civic island]

?

[raven snow]

i have another question

[mint warren]

Yes?

[raven snow]

Appeal #334401
Appeal #eeb766
Appeal #a1ada7
this is our appeal sir

[raven snow]

can you appeal for permanent mute? my friend is aking

[coarse thicket]

wouldn't hurt to do so

[violet ruin]

okay. youll need to wait

[violet ruin]

yes you can try, but don't appeal for your friend make sure your friend is the one making the appeal

[raven snow]

ok ok thank you, we made inidividual appeal for our accounts

[raven snow]

he got muted here in the discord server

[coarse thicket]

mention him

[raven snow]

@opaque basalt

[coarse thicket]

yeah.. not sure about that

[raven snow]

can I ask what led him to be muted?

[coarse thicket]

he knows should ask him

[cobalt jackal]

#support message

[raven snow]

he got hacked last september 2025 and started sending links, can he appeal for that?
he got his account back this 2026

[vestal horizon]

Hello,

I’m contacting you regarding a ban I received from the anti-cheat system on Rust and Rustoria servers around 27 months ago.

I want to make it completely clear that I have never used cheats, third-party software, or anything that violates the rules. Because of that, I strongly believe this ban may have been issued in error or due to a false positive.

I’m requesting a full review of my case. I’ve continued playing fairly since then without any issues, and I take fair play seriously.

If you need any additional information from my side, I’m more than willing to provide it.

[coarse thicket]

did EAC unban you?

[vestal horizon]

no

[coarse thicket]

we can't help you with eac bans, you'll need to contact facepunch about it

[vestal horizon]

No, I do not have any bans from EAC or any other anti-cheat system. That’s why I’m confident this situation may have been a mistake specific to your servers, and I’m asking for it to be reviewed.