support

[pale ivy]

dear admins pls join Rustoria eu medium mu nickname is laporte my horse is stuck in mining outpost

[coral maple]

Sprinklers just stopped working like the waters not going into my planters but its been working fine for 3 days straight and all of a sudden stopped

[lyric basalt]

server ?

[lyric basalt]

we do not interfere with gameplay

[coral maple]

US Medium Premium

[lyric basalt]

Not seeing any server side issues so try to reconnect your pumps

[coral maple]

i have already and turned switches on and off the waters just not going into the planter even tho waters sprinkling ontop of them

[violet ruin]

!report

[glass olive]

Hey, @blazing totem

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gloomy ravine]

Please don't type cheaters steam id here . You can report them using in game f7 or using our site

[umbral copper]

@lyric basalt please respond

[prime comet]

Hello, I got banned. I was shooting a bow in Prolag, and as my friend explained to me, the game thought I was shooting a shitload of bowshots per second, so I got an auto-ban. I don't remember which server it was on, but the ban wasn't limited to Rustoria (I'm not sure I got banned on Rustoria).

(Sorry for my English, I'm using a translator)

[urban panther]

!appeal

[glass olive]

Hey, @prime comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar vessel]

i got banned for high risk account about 2 months ago, is it possible i can get unban now?

i have played for 200+ hours since my ban on servers like vital 2x and other vanilla servers

[tawny moat]

i was falsely banned yesterday and my appeal was approved 30 mins later i’m just wondering if any support can send the ban details or any information as to what happened there thanks

[gloomy ravine]

!appeal

[glass olive]

Hey, @tawny moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar vessel]

i cant, i insta appealed when i got banned but got denied

2+ months ago now

[gloomy ravine]

If your appeal is got denied there is nothing i can do for you. If it is able to requist appeal again make it

[pulsar vessel]

but it must be different with sus acc, surely me playing for 2+ moths after my ban proves im not suspicious

[ashen pike]

there are cheater on eu east medium i already do ticket

but how many time i must wait

[prime oyster]

Hi, I was banned from vanilla EY East Medium due to a suspicious account. My new account has been banned for 16 hours because the old one was stolen and had 6,000 hours on it. I haven't been able to file an appeal ticket on the website for 2 hours and it says there's no ban, but when I reconnect to the server, it's still there. Please help.

[fallow veldt]

!steamid

[glass olive]

Hey, @prime oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[prime oyster]

76561198723519866

[lament shale]

Thank you to the Admin that helped me create my clan!

Not uploading an image worked

[rough cove]

fix eu medium pls

server lagging, mb off deep sea

[rigid mango]

fix eu med

[acoustic lance]

Hello, Rustoria administration.
I was banned by "Cheating" steam ID:76561199516655372
But i think this is server bug and i waited several days(I was surprised , because I didn't play with cheats)
I can help you get me unbanned.I hope it was just a mistake.
Thank you for your attention.

[tough dragon]

the automated system just banned my account again if there is anyway you could appeal for me again it would be greatly appreciated ❤️

it's doing the starlink dynamic IP thing where it just auto bans me

[acoustic lance]

• now cick by "High Risk Account"

[stark geode]

Any way to do anything for a lower ban or un banned since I did it for vital and some other servers which I already got in ban on

[merry rivet]

yeah this has been a huge issue on only rustoria right now, they keep saying it isn't automated but it's odd how frequent it is getting.

[balmy cypress]

?steamid

[glass olive]

Hey, @acoustic lance

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stark geode]

Can we vc

[balmy cypress]

https://discord.gg/bZjsqtFh

[stark geode]

I joined on pc

[strong oasis]

@balmy cypress It can come in support.

[mellow peak]

why rustoria eu low pop is offline?

[opal fable]

eu small aswell

[harsh panther]

@gloomy ravine any word? On my question from earlier

[prime oyster]

76561198723519866

[balmy cypress]

?appeal @strong oasis

[glass olive]

Hey, @strong oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent gyro]

My teammate received a 3-day temporary EAC ban, and as a result, our entire team got banned.
Today, the 3-day temporary ban has been lifted.

We are trying to submit another ban appeal ticket, but it won’t let us send a new one because we already submitted one before.
Could you please help us with this?

[lean pond]

Could you help me with my ban ?

[balmy cypress]

?steamid

[glass olive]

Hey, @lean pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Ah actually I found it, I am guessing you made an appeal right?

[lean pond]

Yea , like 2 monthes ago

[restive pebble]

hello
I HAVE BEEN BANNED MORE THAN A YEAR EGO
and yet my acc is not banned.
i have been falsly banned because i had little amount of hours
rn i have 2000 and i was banned when i had 200
i would like to get unbanned because i have never cheated in my life.

acc id 64- 76561199734820597

and all my hours are playing you can check battle metrix

[lean pond]

Also I stopped playing with him since that and I would like to get back to playing here

[feral patio]

i get ban for high risk acc 11 days ago,and my ticket was closed without explanation, Pls help how i can unban? its full my account I can show all proof

[violet ruin]

!report

[glass olive]

Hey, @naive pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

don't put suspected player ids in here

[violet ruin]

you will have to play elsewhere

[violet ruin]

?appeal

[glass olive]

Hey, @restive pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive pebble]

i tried to apeal right away when i got the ban and now i cant apeal again😷

[elder quest]

76561198995888673 CHEATERS

PLEASE REPORT

[lean pond]

76561199124603525

[glass olive]

Hey, @warped pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse whale]

thanks ❤️ i figured it out

[tranquil sonnet]

!appeal

[glass olive]

Hey, @tranquil sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cape]

yo i submitted an appeal like 2 weeks ago for a ban one of my friedns was using a vpn and i dont think thats that bad also i didnt even know he was using a vpn is it really that bad

[patent gyro]

My teammate received a 3-day temporary EAC ban, and as a result, our entire team got banned.
Today, the 3-day temporary ban has been lifted.

We are trying to submit another ban appeal ticket, but it won’t let us send a new one because we already submitted one before.
Could you please help us with this?

[tropic lynx]

I got falsley banned for a VPN?

[rotund topaz]

W SERVER KEEP CRASHING

[violet ruin]

we dont ban for vpn

[violet ruin]

?steamid

[glass olive]

Hey, @patent gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet ruin]

you can use a vpn

[patent gyro]

76561198724386087

[restive pebble]

@violet ruin

[violet ruin]

did your previous one get declined

[violet ruin]

forwarded to staff

[ornate peak]

@quick escarp Is going to be same ip?

[quick escarp]

yes

[prime oyster]

Hi, I was banned from vanilla EY East Medium due to a suspicious account. My new account has been banned for 16 hours because the old one was stolen and had 6,000 hours on it. I haven't been able to file an appeal ticket on the website for 2 hours and it says there's no ban, but when I reconnect to the server, it's still there. Please help.

ID:76561198723519866

[lament ermine]

can any admin start working ? ?????? dhis server have suport like......

[raven mist]

Whats your question?

[lament ermine]

#fdebb1

i got ban for cheating ...

[raven mist]

That was approved a day ago?

[lament ermine]

yes

[raven mist]

So...?

you didnt try to join back since a day ago

[lament ermine]

its more thay 24hour

[raven mist]

Read my sentence again

this was already fixed a day ago

🙃

[lament ermine]

because I can't even log in to that server

[restive pebble]

yes it did but you need to understand my acc is not banned or anything and i am not banned from anyother server whether its 2X like atlas or vital or if its official

i got false banned

and i have played for over 1500 h after the ban

[worn hedge]

Why i get banned reason : High Risk Account

[sharp moth]

reconnected to the server and when I logged in, I got an error when logging in CHEATER what does this mean?

[acoustic lance]

• i have to

[torn fern]

My account was compromised and I was banned from Rustoria. I can provide evidence of the unauthorized access, so I would like to have the ban lifted.

[silver juniper]

Debug: 500 | <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>AxiosError: Request failed with status code 503<br>    at settle (/usr/src/app/node_modules/axios/dist/node/axios.cjs:1268:12)<br>    at IncomingMessage.handleStreamEnd (/usr/src/app/node_modules/axios/dist/node/axios.cjs:2446:11)<br>    at IncomingMessage.emit (node:events:536:35)<br>    at endReadableNT (node:internal/streams/readable:1698:12)<br>    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)</pre> </body> </html>

что это за баг

я хочу написать аппеляцию

[full otter]

EEEEEE

[dusky lynx]

I was banned for being a high-risk account and I don't know why.

[violet ruin]

!appealru

[glass olive]

Привет, @silver juniper

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[violet ruin]

Your account is deemed as too much of a high risk to play on our servers

[violet ruin]

you will need to play elsewhere

[violet ruin]

Your account is deemed as too much of a high risk to play on our servers

[violet ruin]

We believe you are a cheater @acoustic lance you too

appeal the ban on our website

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky lynx]

Why ?

What did I do or what happened?

[worn hedge]

I don’t understand. If a new player joins and has few hours but plays well, then it’s instantly a high-risk account and they can’t play anymore. So how are you even supposed to get unbanned? At that point, it almost feels better to cheat, because even if you cheat you can sometimes get unbanned with excuses, but with a high-risk account there’s no unban at all

[torn fern]

My account was compromised and I was banned from Rustoria. I can provide evidence of the unauthorized access, so I would like to have the ban lifted.

[urban panther]

!appeal

[glass olive]

Hey, @torn fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worn hedge]

I don’t understand. If a new player joins and has few hours but plays well, then it’s instantly a high-risk account and they can’t play anymore. So how are you even supposed to get unbanned? At that point, it almost feels better to cheat, because even if you cheat you can sometimes get unbanned with excuses, but with a high-risk account there’s no unban at all

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine stream]

hey where do i report cheaters and submit evidence?

rustoria medium premium

blantant hacker

[cobalt jackal]

!report

[glass olive]

Hey, @pine stream

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

we still make mistakes and we do unban people for high risk account, appeal on the website please if you'd like to keep playing here

[violet ruin]

No idea, i don't deal with bans. appeal it on our website

!appeal

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind sable]

hi not a direct issue with your server but my friend has rust issue when he cannot move around using his mouse keyboard moving is fine but cant look around, game has been reinstalled etc etc. its works after alt tab for a about 10 seconds then no more and his screen slowly moves downwards, no controller connected

anyone seen this

[gritty kayak]

Что делать если забанили за читы и отклонили аппеляцию?

[prime oyster]

что делать если забанили за хай риск аккаунт а при подажи апеляции пишет что банов нет

Hi, I was banned from vanilla EY East Medium due to a suspicious account. My new account has been banned for 16 hours because the old one was stolen and had 6,000 hours on it. I haven't been able to file an appeal ticket on the website for 2 hours and it says there's no ban, but when I reconnect to the server, it's still there. Please help.

ID:76561198723519866
!🅽🅴🆅🅴🆁® — 20:34

[limber thicket]

@raw pewter can we talk now ?

[fringe sluice]

how quickly will the response to my appeal come?/как долго мне ждать ответа на апиляцию?

[robust musk]

1-3 business days

[robust musk]

be sure you have linked the right steam, otherwise you cannot find any ban or reports from that account

[robust musk]

never seen this, have you tryed using any other type of mice? it might be an issue of the mice not game related?

[fringe sluice]

Can they check my appeal today just because of my good looks?

[robust musk]

i do not think they will make an exception for you

[fringe sluice]

my friend is waiting for me with an MP5 in a peaceful city please, make an exception

[robust musk]

no.

[wind sable]

tried, when still his screen moves downslowly and it will randomly work then when standing still happen again no controllers connected

[robust musk]

there might be a little bit of dirt in the port try blowing in it, otherwise it might be a FP (facepunch) issue, not Rustoria related.

[restive pebble]

Its kinda weird tho still after close to 2000 h banned from rustoria still my acc not banned anywhere,
Cant be mad for trying maybe you'll change your approach for this one day

[simple gust]

76561198145704674
This player is using cheats on the server Rustoria EU EAST LONG

[robust musk]

!report

[glass olive]

Hey, @simple gust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime oyster]

this is definitely my account

[prime oyster]

what to do about it
ID:76561198723519866

[exotic star]

when my appeal will be reviewed been ages

[bright beacon]

took like a week for me

wbu ?

[robust musk]

appeals generally dont take longer than 3 days

[hard bluff]

76561198723519866 cheating on rustoria eu low pop

[prime thunder]

!report

[glass olive]

Hey, @hard bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[merry rivet]

i made a ticket on rustoria main there is a hacker blatantly flying and cheating with bow

he is shooting through walls

@cunning tulip

literally flying and machine gun headshotting with bow

[tough dragon]

rustoria main cheater flying through builds

@I23 TOP right

just doing circles around our base flying

with bow

[amber plank]

ghnfhfgnhgngyggm

[robust musk]

!report

[glass olive]

Hey, @tough dragon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

@merry rivet ^^

[tough dragon]

it was handled ty

[merry rivet]

already did

thankss for handling so slowly

[midnight orbit]

help

Please help me, I was banned for no reason, I need to be unbanned forever.

[agile dock]

I was banned for playing with cheats without playing with cheats, after I killed a guy on Rustoria.co EU main

[midnight orbit]

A piss-stained admin is helping some ordinary chains not to lose their loot. What the hell is this? Why should I get banned because of this?

https://tenor.com/view/папич-дядя-богдан-kiss-поцелуй-любовь-gif-9778437169416672140

[agile dock]

hello dolbaebi

[eager umbra]

ur fine

[eager plover]

@west mica

[agile dock]

ofc

[eager umbra]

<@&274971100184576010>

[agile dock]

admins banning for no reason because friend with ak died to someone

[raven mist]

?

[eager umbra]

shenzzy unban me bro

[eager plover]

wating for support

[raven mist]

Appeal

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[eager umbra]

i got banned long time ago for no reason

the deny it

it was 1year ago

[raven mist]

What was the reason?

[eager umbra]

cheating but i swear i wasnt

[raven mist]

Then you wont be able to appeal it anymore

[eager umbra]

on god i wasnt

like pls help me with anything i swear i wasnt

[agile dock]

I was banned to right now

[eager umbra]

cheating

[raven mist]

!appeal

[glass olive]

Hey, @agile dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[midnight orbit]

Why are you assholes banning ordinary workers?

[eager umbra]

@raven mist come check my pc can u?

[raven mist]

On a one year ban?

yeah no

[eager umbra]

but im not cheating

[agile dock]

what will happen after I make an appeal

[eager umbra]

like if i was cheating i would get vac banned

[west mica]

?

[agile dock]

fr I too

[crisp salmon]

you will wait for it to get checked and you will find out if the ban is gonna be lifted

be patient it takes 1-3 days

[agile dock]

but my friend got banned for playing with cheater cause he was playing with me

but he cant even join other servers xd

[eager umbra]

@raven mist even my brother acc got banned btw in ur server just bc we share same ip

[raven mist]

Your brother can thank you for that

[raven mist]

That sounds correct

Make an appeal and wait for your banning admin to review it

[crisp salmon]

you have some explaining to do now

[eager umbra]

what

i swear we r not cheaters

[crisp salmon]

not to us. to your brother

[eager umbra]

like bro wouldnt i be game banned after 1 year like wdym guys

[eager plover]

bruh

[eager umbra]

@raven mist ik ur a good man

and u want to unban me

[agile dock]

but I lost loot time because some admin did a mistake so its okey or what?

[eager plover]

at least check his ban xd

[crisp salmon]

you have to wait for your appeal to be reviewed

nothing u can do

[eager umbra]

i cant appeal thats the thing

[agile dock]

the same admin that banned me willl review it?

[eager umbra]

@raven mist my love

@raven misti got banned for no reason i didnt ever cheat in my whole time playing rust and i believe its a false ban and this banned only was for association and now for cheating idk why if u was a good player and have good kd i just get banned its actually unfair and if i got banned for my low hours or something like that i have other acc that me and my brother used to share it to gather cuz we only had one pc and a few months ago i got my new pc so i had to get a new acc but i have 5k hours and if u dont believe i can show u that my btw my ticket was denied so i had to appeal here cuz i wanna get unbanned and play

[raven mist]

!steamid

[glass olive]

Hey, @eager umbra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Yes

[eager umbra]

76561199756335661

isent it @raven mist

[full otter]

oyeeeeeeeeeeeeee

[crisp salmon]

if your appeal is denied you have to play on another server

you are banned and the decision is final im sorry

[full otter]

este servidor te banea la cuenta sin motivo

ey ey

algun admin

me parece una falta de respeto

[eager umbra]

but the thing is why would i get banned for no reason thats the thing

[full otter]

oyeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[eager umbra]

@raven mist did u unban me my love?

[full otter]

@crisp salmoney ey

[crisp salmon]

stop spammin the chat

i said you need to be patient

[full otter]

algun administrador?

[eager umbra]

ok sry admin i respect ur work

[agile dock]

it does not make any sense then If the guy is banning for personal things

[raven mist]

What personal things? xd

[raven mist]

Lemme check

one min

[full otter]

@raven mistey bro

[raven mist]

ey

[eager umbra]

oh my love so im unbanned?

[raven mist]

You're not, and you will stay banned as well

[eager umbra]

oh no my love

[full otter]

necesito q revisen mi apelacion porq es sin sentido y me ha baneado

y quiero jugar

[eager umbra]

shenzzy ik ur a good man and u want to unban me right

[crisp salmon]

so unity i have to ask you to stop and understand that whatever you say wont get u unbanned. you need to play somewhere else.

[full otter]

@raven mist@crisp salmony yo que hago?

[dusky lynx]

I need somebody check my appeal because is high risk account and i dont use cheats

[crisp salmon]

i will have to mute you if you keep spamming. this channel is for support and you got your answer

[raven mist]

I have no idea what you're saying, your appeal will be review by the banning admin

[crisp salmon]

you need to wait 1-3 business days

[raven mist]

Now stop asking about it

[full otter]

jajajaja 3 dias habiles en serio y el server wipea semanal

dejense de loquera ya

[raven mist]

!steamid

[glass olive]

Hey, @full otter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eager plover]

<@&274971100184576010> atlas is the best server , your srever is dieing bc baning ligt player

[raven mist]

So play there 😄

Send me your steamid @full otter

[full otter]

i go

76561198774798786

ya

[raven mist]

This is your main account? xd

[full otter]

this is my second account

[raven mist]

So where is your main

[full otter]

is banned

my account not is ban

only this

[raven mist]

So what is the issue?

[full otter]

my cousin

[novel totem]

My internet ran out, I topped up my internet, re-logged onto the server, and I still have a block for cheats ( 76561199502390096)

[full otter]

but no understand this ban

[raven mist]

So what are u appealing??.?

[novel totem]

i?

[full otter]

ready appeal but one to 3 days xd

[raven mist]

Send me your main

or who is appealing a ban?N

[full otter]

is my cousin

my account main not is banned

[raven mist]

And where is your cousin?

[full otter]

please check the appeal

wait me

[novel totem]

My internet ran out, I topped up my internet, re-logged onto the server, and I still have a block for cheats ( 76561199502390096) what should I do if this is an erroneous ban?

[full otter]

i need play

id 76561199787858742

[crisp salmon]

you said thats not your main

[full otter]

this id is banned not reason

[crisp salmon]

why u dont play from your main?

[full otter]

mi account not is ban

only this

[crisp salmon]

ok play with your main account then

[full otter]

76561199787858742

is mi cousin

check the account

please

[raven mist]

So you're not even banned? But complaing

[tough dragon]

Shenzy is there anyway I could dm you

[crisp salmon]

and also your cousin account is named gyan?

[full otter]

I'm telling you it's my cousin's account that was banned for no reason, and we're both playing.

[crisp salmon]

https://tenor.com/view/hmm-suspect-gif-22611582

[full otter]

My cousin's account is called lessliupi

[crisp salmon]

ok please make an appeal. we cant help you here anymore

[full otter]

The appeal has already been filed, but it's taking a long time.

[crisp salmon]

then wait it out. nothing else you can do

[full otter]

It's too much for a server that wipes weekly.

[agile dock]

maybe because I killed his friend lmao

[full otter]

wtf

hahaha xd

[raven mist]

Not sure what servers you played, but that doesnt happen here

[full otter]

@agile dockWhat happens here is that the server bans you for no reason, haha

[tough dragon]

i sent you a dm regarding a ticket if you could just take a second to look at it

[crisp salmon]

if an appeal is denied there is nothing you can do. please accept that and play somewhere else. @tough dragon @full otter

[agile dock]

yeah, I see but its funny that the review will be made by the same guy that bans for no reason

[raven mist]

Whats your steamid?

[raven mist]

!steamid

[glass olive]

Hey, @agile dock

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[merry rivet]

that's pretty retarded

[tough dragon]

i mean ive been banned like 5 times now by an automated system so im just seeking reassurance on a invalid ban

[raven mist]

!steamid

[glass olive]

Hey, @tough dragon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough dragon]

i sent you a dm regarding the situation

[raven mist]

Just send me your stealmid

[agile dock]

1442983718@raven mist

[raven mist]

But this is not you is it?

[raven mist]

Use the link above

[tough dragon]

i gave you the information regarding the situation in your dms

[cold stone]

can someone check my ticket? Why does it take so long?

[crisp salmon]

it takes 1- 3 business days

[cold stone]

So admins takes weekends of?

xdd

[raven mist]

Nah we're robots and work 24/7

[full otter]

@raven mist ey bro my main is banned now 76561199429660265

xdddddddddddddddddddddddddd

impossible

[crisp salmon]

gyan il ask you to stop. if you keep spamming i will mute you

you are just trolling

[raven mist]

Should be fixed for you

[full otter]

nono

[rotund topaz]

crazy how people get banned for playing w a "cheater" and the so called "cheater" isnt even banned LOL

[raven mist]

your cousin will need to wait

[full otter]

i need appeal

[raven mist]

Where?

[cold stone]

MY TICKET

[rotund topaz]

on ur server lmao

[full otter]

is banned my account 76561199429660265

[raven mist]

The cheater is banned tho?

😂

[rotund topaz]

"banned from ur server" not banned from the game?

[crisp salmon]

so its not your cousins after all?

[rotund topaz]

"sus account" = cheater?

[raven mist]

EAC takes weeks to be push through a ban

not relevant

Wheres the guy thats banned for cheating?

[cold stone]

https://giphy.com/gifs/pudgypenguins-cap-thats-stop-the-ELscnCcJ4y4uASUPMi

[full otter]

send me the link for appeal

[rotund topaz]

like me and yesh is teammates for long time he played w random kids on rustoria for 2 hours on thursday wipe then left and got banned for playing w cheater?

[raven mist]

So, wheres the cheater?

[rotund topaz]

https://steamcommunity.com/profiles/76561199378607766

[raven mist]

I mean, in discord

🙃

[rotund topaz]

this guy 🙂 no idea lmao random kids from sweden he played w i can try to find

[full otter]

bro send me the link

[raven mist]

!appeal

[glass olive]

Hey, @full otter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund topaz]

"alvin_o_"

[raven mist]

They got caught cheating, and wont be unbanned. For you - the ban will most likely be 7D

[rotund topaz]

alvin_o_ is his discord

[rotund topaz]

im not banned i didnt play 🙂

[raven mist]

Make it make sense

So move to #general

[maiden wagon]

i need support to lazy to chat

[full otter]

@raven mistand me?

[crisp salmon]

this channel is for support only @here

[raven mist]

Appeal using the link above

[rotund topaz]

weekend admins drunk ig?

[raven mist]

You're not banned, but still want to rant about someone cheating?

If you support cheaters, you're free to play elsewhere

[maiden wagon]

ye go tell that gay looser whats up

[rotund topaz]

bro aint no way, my friend was in a team w a guy w low hours and u call it cheating? it was a random kid in his team. Not like they were teammates before and i know u can check that as an admin using battlemetrics

[raven mist]

It doesnt matter, they played with said cheater and got caught

Why would it matter if they were teammates before?

[merry rivet]

who is the shenzy guy anyways

[raven mist]

They played with them at that moment

[maiden wagon]

anybody willing to help out a fat virgin 32 year old with a problem

[crisp salmon]

1 more homophobic word and you will be muted @maiden wagon

[misty saffron]

How do I appeal a ban?

[fallow veldt]

!appeal

[glass olive]

Hey, @misty saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty saffron]

!appeal

[glass olive]

Hey, @misty saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty saffron]

when will my ban be looked at

[lament roost]

unreal

[crisp salmon]

1-3 business days

[misty saffron]

Sick the fact anyone thought I was cheating with how I played was unreal now I can’t play lol insane

Missed more than 70% of bullets lmao

[hearty wasp]

admin on? i cant make report on website

[crisp salmon]

report or appeal?

[glass olive]

Hey, @crisp salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

what does it say

[hearty wasp]

error, please try again after spinning for 1min+ maybe cause i have a lot of pics?

[robust musk]

could be, you can try submitting the ticket/appeal without the file, or instead upload the video to https://streamable.com/ and include the link from that. 1-3 business days is the guideline nothing anyone can do to speed this up.

[hearty wasp]

ill try without file then uploading after

[robust musk]

you can @ me if it worked/didnt

you can also submit an F7 report, it works the same

[misty saffron]

@robust musk is there anyway to show proof of not cheating? For the appeal?

[robust musk]

you can plead your case, i wouldn't know how to proof you are not cheating. ask it in your appeal?

[misty saffron]

What happens on a false ban? I took two month break play for a day and get banned because ppl are horrid? First server that ever even got looked at.

[tropic lynx]

i got banned for cheating but i was naked afk 15 mins in to the server lol

[tough dragon]

its happening to everyone, would probably be better off just switching to rusty moose servers

[misty saffron]

@crisp salmon if a ban gets denied theres no way to re appeal it even on a false ban?

because that will cause you to get banned on other servers for no reason

[crisp salmon]

nothing you can do

if its denied its definetly not a false ban

[misty saffron]

It is lmao

Server is pathetic

[crisp salmon]

yeah ok . play on another servre

[misty saffron]

Thats why none of you could show me the clip

of what made me get banned

[crisp salmon]

we dont have t oshow you anything brother

its over

go play somehting else

next time dont use cheats

[misty saffron]

Yeah alright lmao

@crisp salmon Is there a way i can speak to a admin?

show my pc or something?

[crisp salmon]

as i said. if your appeal is denied its over

[tropic lynx]

im making a youtube video as we speak gang chill you gon be good they tweakin in here

[tropic lynx]

i was falsley banned too and i was afk naaked lol big joke

[gloomy pond]

i need help placing sails if any1 can vc. it wont face the right direction

[crisp salmon]

!appeal

[glass olive]

Hey, @tropic lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind wedge]

same bro like fix ur servers

[sly nymph]

My appeal has been denied; does this mean I will no longer be able to access Rustoria?

@crisp salmon

[crisp salmon]

no you wont. if the appeal is denied thats the final decision]

you need to play on another server

[placid axle]

br main have problems? time out all time

[cloud surge]

help i was falsely banned because my teammate was banned for cheating even though he wasnt and a six man is literally about to raid me with all the doors open

@crisp salmon is there anything i can do i think he just got mass reported so they can offline

fuckkk bro this stinks

also this was my first wipe ever playing with this dude

[modern star]

whenever try to join sea main, i get disconnected and it says "cheating"??

[glass olive]

Hey, @modern star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @cloud surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud surge]

yeah i already made an appeal

[gloomy ravine]

You need to wait appeal. It takes 1-3 business days to respond and there is nothing else i can help you . Thanks

[cloud surge]

fuckkk my teammate got false massed reported and now they gonna raid me and i didnt do anything ):

[gloomy ravine]

Like i said there is nothing i can do sorry. If your friend false reported the ban will be appealed.

[misty saffron]

@gloomy ravine Can you answer a question for me the otther chat mod would not

[cloud surge]

just a question if i get offlined by the people who got my teammate banned because they mass reported him do they get punished at all? or do i just lose my entire base and loot to them

because if they can just get away with that this game is fucking rigged bro

[gloomy ravine]

Sorry if your appeal denied it is last desition. As a chat moderator there is nothing i can do

[thick ridge]

report a player

[glass olive]

Hey, @thick ridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty saffron]

how can we do something

[cloud surge]

like do the people who mass reported my teammate get any punishment at all if my teammate is not found to be cheating?

[misty saffron]

@gloomy ravine how can we do something about it

[heavy hare]

a little weird getting banned when u did nothing

lmao

[gloomy ravine]

There is nothing else. Maybe try again appealing 1 month later

[cloud surge]

i dont mean to bother you but im just curious to what would happen to them if the were false reporting

[heavy hare]

so staff cant explain a ban anymore 😭

[shy remnant]

You’re making 3 network tickets about a ban

That’s not about explaining

[heavy hare]

if u read what i said

instead of just closing it

u would understand hopefully

[shy remnant]

Network support

[heavy hare]

you can still read it lmao

[shy remnant]

If everyone does that, ticket categories won’t have any sense anymore

Appeals / bans are meant to be dealt with on the website

As told numerous times

Everything will be answered to you in an appeal

[heavy hare]

maybe if u read what i said

you would understand

[shy remnant]

Spamming network support tickets while being asked to stop isn’t going to help

[cloud surge]

xpiwel could u answer this question for me

[heavy hare]

xpiwel doesnt like responding

[shy remnant]

False reporting just end in nothing

We don’t ban off « reports »

[shy remnant]

And you obviously don’t like to read instructions

[heavy hare]

you to mate

[cloud surge]

so like theres no auto ban if like 20 people report 1 guy in a minute?

[shy remnant]

No

[shy remnant]

Sure

[cloud surge]

wait so if my teammate was found cheating and i had no knowlage of it im just banned for 7 days and my base is gone?

[heavy hare]

took you awhile to respond

[cloud surge]

like IF he was cheating my apeal is just like denied and i cant play for a week?

[shy remnant]

Correct

[shy remnant]

#general please

[heavy hare]

dont respond to messages a minute later then

[shy remnant]

That is correct but I can not pronounce myself on the answer of your appeal

[heavy hare]

but seriously explain how does one get banned

do admins just see you and think 1 thing is weird and ban you?

[shy remnant]

Huh ? Are you ok ?

[shy remnant]

The ban reason must be shown when you try connecting on any of our servers

[heavy hare]

so what is a high risk account ban for then

if i have played on this server before with no troubles

[shy remnant]

Having a high risk account

[heavy hare]

and other servers without issues

[heavy hare]

so how does that just occur overnight?

[shy remnant]

I am not the banning admin, I do not know why you’ve been banned for that but the only way to resolve this is by appealing

[heavy hare]

but please answer the question how do i get banned overnight when i wasnt on at all?

[cloud surge]

i mean the guy wasn't even playing for half the wipe on my team and i would have no idea that he was or if he was cheating i will still get the full 7 day ban? idk it seems a bit unfair that all my hard work on the sever gets undone because of this but if thats how it is ig theres nothing i can do about it

[shy remnant]

As I said, I am not the banning admin so I do not have the details of your ban

[shy remnant]

« Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted. » - https://rustoria.co/rules/vanilla

[cloud surge]

):

[shy remnant]

If this is a mistake, your appeal will help us fix that asap don’t worry

[heavy hare]

do you know how long it takes for steam to respond?

[shy remnant]

Not at all I’m afraid, sorry

[heavy hare]

all g

[misty saffron]

@shy remnant can you re appeal a ban after a certain amount of time?

[shy remnant]

No you can not

[misty saffron]

@shy remnant so what can i do about it. I got shitttt on all day and then lost a fight spawned at base then was banned

[shy remnant]

Nothing you can do mate

[misty saffron]

not trying to argue or complain im justt genuinly confuse tbh

[shy remnant]

You got to find somewhere else to play if the ban is permanent and appeal denied

I understand

But there’s nothing you can do I’m afraid

[sharp agate]

i was banned for litterly no reason i made ticket and theyre not telling me why it was declined

[misty saffron]

i was not told either kira ive asked for awhile and nobody can ttell me so goodd luck

[shy remnant]

You’ve been banned for a reason and your appeal was denied, which is the answer of your appeal

[misty saffron]

@shy remnant does that ban affect me on any other server do you know? i have a ticket in with faceepunch themselves on it for false ban but didnt know if this one will affect other servers

[shy remnant]

Rustoria is only Rustoria

[sharp agate]

i got banned for ban evasion. Its litterly impossible, i got my pc 2 weeks ago never cheated or anything. The only way i got ban is a false ip ban

if someone in my ip cheated and got banned like for example say me and my brother play rust he cheated and got banned will i get banned?

[shy remnant]

I can not share any details, it is internal

But your ban is not false

I am heading off, wishing you a great day

[misty saffron]

@shy remnant Is there a way to speak to the admin who said you were cheating. I have the stats of me playing and they are terrible which shows how im not cheating

[proud eagle]

hi i brought vip for one server and I cant go into the preview map for US MONDAYS
I just brought VIP my account is link

[rugged acorn]

i have a support ticket up and its been 4 days 💀 plz respond

[acoustic lance]

I filed an appeal on the website, but they still haven't unblocked me, even though the administrator wrote that he would unblock me in 5 minutes
my steam id 76561199516655372

[cloud surge]

Idk this whole ban seems so suspicious the moment the people who were planning to raid us are ready i get banned

It really seems like someone had insider knowledge and timed it so they could raid me and my team when we instantly got banned because there has not been a raid attempt on my base for more than 10 days straight call me crazy but this is highly suspicious

[wild rivet]

Boombox doesn't work on EU Medium ?

[lost obsidian]

where i can wathc for what and for how long did i banned?

[keen ember]

how to report？

[raven mist]

Doesnt make sense 😂 if that was the case why would we wait untill they are ready, we are neutral and will NEVER ban if someone asked, if you are found to be cheating you will be removed 🙃

[cloud surge]

idk it's extremely suspicious ive been playing this wipe since the start and ive been playing rustoria severs for literally more than like 4 years and never had anything like this happen.

1. firstly I was banned for "Playing with cheater" which too my knowledge my teammate was not cheating or shown no indication of cheating plus he was playing for around 10 days straight and did not get banned within that time. even though yes it is the rule that seems quite unfair that one person would make it so my entire team and i get to have all of our times wasted but that is besides the point.

2. I suppose the wording of my first message isn't that clear. But we all got banned at the time where we had all of the doors open so, which normally would be a extremely difficult online/ costly offline became quite literally 4 satchels to TC. Its quite uncanny to how perfect the time of banning was considering the positioning of my teammates aswell since they were in all very easy to reach spots.

3. Timing. This entire wipe with no raid attempts offline or online and the one time someone is going for a raid we get banned as soon as they are raiding. it seems too perfect to just be a coincidence. everything just lines up way to perfectly. i mean tbh it could be coincidence but I think any rational person would have doubts about this being admin abuse or inside information

[raven mist]

!steamid

[glass olive]

Hey, @cloud surge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

1. Yes the team will be banned if theres a cheater in the team. Would be easy for teams to just let cheaters play and benefit from them without having any punishment? Im sure youd like the same to happen when you play against a cheater. 2, maybe the ones that reported you raided you whenever they got the message you and your team got banned. 3, “admin abuse” wouldnt benefit us in any way, like i said earlier we are neutral. Doing this would get our official status in danger which we are obviously not going to risk

[cloud surge]

the people who raided us literally were all geared up with boom within the bases gird when we all got banned. and idk if you look at the stats on the leader board for me and braindead we farmed like 95% of the sulfur,metal,stone,wood, etc. and we just lose all of that because our teammate was suspected of cheating. i get what your saying about benefitting from cheater loot and there's probably no non admin time intensive way to have a better solution but it seems really unfair imo.

):

[raven mist]

Whats your steamid?

[acoustic lance]

@raven mist Hi, can we talk about my ban in voice?

[acoustic lance]

?

[robust musk]

hey could you send me your appeal in my dms? so i wont bother tagging admins for your problem, or did it get fixed?

[acoustic lance]

You don't reply to my private messages.

[ornate ridge]

Can admin check this ticket, like wtf... Ticket #0bcb59

[acoustic lance]

Do you have any problems? You asked, I answered, and then you went silent.

[robust musk]

i did.

[cursive island]

i'm so sorry, i have banned, i chat @raven mist but he ignor. Who can unbun me?

[crisp salmon]

dont need to chat with admins. make an appeal instead

if your appeal is denied then there is nothingyou can do. no need to chat to anyone

[rotund topaz]

is the server called low pop cause its always offline ?

[patent gyro]

still banned when will it be lifted?

[crisp salmon]

it should say when you try to connect. if your appeal is denied there is nothing you can do

[unreal mason]

Hi, my friend was banned by mistake, and he's having trouble with Discord, so I'm writing this. Anyway, he has a brother, and they both play Rust. His brother was selling a house, and he was banned, and the next day (today), my friend was banned. We have all the evidence that my friend didn't sell anything, and that they play on two different PCs.

[patent gyro]

It was a temporary ban, and I can access other servers without any issues. In the previous ticket, you said that the ban would be lifted once the temporary ban expired.

[crisp salmon]

i dont know whats the time limit for your ban. but it should be displayed when you try to loggin the server

[patent gyro]

The teammate who received the EAC ban cannot connect and gets a “cheat” message. The rest of the team members are shown as “playing with cheater (3D 4H).”

The teammate who was EAC banned has since had their ban lifted as it was a false ban, and this can be verified on their profile.

[crisp salmon]

make an appeal and everything should be resolved if thats the case

[crisp salmon]

!appeal

[glass olive]

Hey, @patent gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal mason]

Bro help me

[unreal mason]

.

[crisp salmon]

He got banned for selling a base for real money/

[unreal mason]

So he didn't sell anything

[crisp salmon]

im asking what was the ban for. even if it was false

[unreal mason]

I explained that his brother was banned, and as I understood, my friend saw the same IB and banned my friend too

[frail silo]

здраствуйте, меня забанило без причины на вашем сервере

[crisp salmon]

im sorry i dont understand what happened. feel free to make an appeal tho

[orchid lynx]

!appeal @frail silo

[glass olive]

Hey, @frail silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal mason]

Because they live in the same house and play on the same WiFi, only the PCs are different

[crisp salmon]

!appealru

[glass olive]

Привет, @frail silo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[patent gyro]

When I try to submit an appeal, it says I’ve already submitted one and won’t let me send another.

And as I mentioned before, the previous response told me to contact you again once the temporary EAC ban was lifted.

[orchid lynx]

I just got schooled

[crisp salmon]

now you know ❤️

sorry 😄

[crisp salmon]

if you already submitted an appeal and its denied then there is not much you can do. if you say the EAC ban is lifted i can try to check one more time for you. give me your steam id

[patent gyro]

My Steam profile is: https://steamcommunity.com/profiles/76561198724386087/

Thank you for your help. It is not an EAC ban it has already been lifted.

[crisp salmon]

just wait for now. i will forward your message to an admin

[patent gyro]

Thank you once again for your help.

[unreal mason]

Can you see the reason for the ban?

[crisp salmon]

try to log in a server and read what it says

[unreal mason]

I saw, I need help with unbanning, because the ban is by mistake

There is a ticket, but they don't answer it

I need to unban very urgently

Why should I suffer because of your mistake?

[crisp salmon]

what does it say

[unreal mason]

Ert or erd I don’t remember

Something with the sale of a house that I didn't sell

[crisp salmon]

have you made an appeal?

[unreal mason]

Yes, but there is no answer to it

And they're coming to raid me now

[crisp salmon]

you need to wait then. its -1-3 business days

nothing else we can do right now

[unreal mason]

What if the appeal is rejected? What should I do?

[crisp salmon]

if the appeal is rejected you cant do nothing

while you are at it go read the rules so this doesnt happen again in the future

https://rustoria.co/rules

[unreal mason]

Well, can't you speed up the appeal check?

[crisp salmon]

no

appeals are in a priority queue

[unreal mason]

What are the rules??? I didn't violate anything

[crisp salmon]

have you read the rules?

[unreal mason]

Yes

Rmt The reason that it is

[crisp salmon]

whats the rule for selling stuff for real money?

[unreal mason]

Do you understand that I didn't sell anything??

If you send me real evidence that I sold things, I won't write here anymore

[crisp salmon]

if you got banned for that you did. and admin saw it and you got banned. so you shouldnt lie about it. this wont get you anywhere cause for that reason i have never seen a false ban since its not automatic

wait your appeal to be reviewed nothing we can do now

[unreal mason]

Well, answer me the question then, if I have 2 PCs at home, and my brother and I play on the same server, we have the same WiFi, and my brother was banned for selling things. Will I be banned, since we have the same ip?

[crisp salmon]

this will be answered on your appeal. thanks for your patience

[frail silo]

How long does it take to review an appeal?

[unreal mason]

Is it difficult for you to answer?

[crisp salmon]

as i said wait for your appeal. end of discussion

[unreal mason]

I'm shocked, the admins are cool here

[odd briar]

Hello. I was banned for cheating but i don't have any cheats i have 10k hours

how can i get unbann?

[patent gyro]

you got eac?

[crisp salmon]

!appeal

[glass olive]

Hey, @odd briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal mason]

Check Appeal #7dbe75

[frail silo]

Сколько примерно потребуется ждать решение апелляции ?

[crisp salmon]

@unreal mason i said its on a priority queue. you need to wait please dont spamm

[unreal mason]

🤦

[coral maple]

do admins troll and put things on paintable windows because i was flying back to base and theres a really bright blinding neon green painting on my window its literally glowing

[nocturne shoal]

I'm having the same issue with skins on doors, tho its only me that see it, my friend doesn't, it's probably some sort of bug

creepy fucking halloween doors and shit

[raven mist]

Nope

[coral maple]

well theres like some actual pngs on my paintable windows and that glowing painting was actual blinding i saw it in my mini from like 3 grids away and when i walk up to the window everything goes black and the window glows brighter

[crisp salmon]

it might be a graphic bug. make sure to validate your files and update your drivers

[coral maple]

its only in rustoria servers no other ones

thats why i was asking if it was admins

[crisp salmon]

can i see a screenshot of it? you can dm it to me

[hearty canyon]

I got banned for no reason.

[crisp salmon]

!appeal

[glass olive]

Hey, @hearty canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cursive island]

when i get banned, in reason of ban was to chat @raven mist in discord

i got ban not for cheats

[median crown]

dm shenzy ur steam id and wait for a response

[mellow peak]

Why rustoria eu low pop is offline?

[atomic marsh]

WHEWRE CAN I APEAL MY BANNNN

[urban panther]

!appeal

[glass olive]

Hey, @atomic marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund topaz]

WHY DOESNT LOW POP WORK???

[atomic marsh]

how and when would i see the responce for the apeal?

[raven mist]

I dmed you

[raven mist]

On the same site you created the appeal, if you linked your account you will get a dm

[atomic marsh]

admins?

means not done yet right?

[raven mist]

Yeah you still have one open

[atomic marsh]

ok

thanks

[rotund topaz]

w LOW POP SERVER NEVER WORKS ?

[urban panther]

Fully close your rust and verify the game files

[raven mist]

Host is having issues currently

[rotund topaz]

yeah i know lmao, iam on another server and works fine there? any reason, seems like the server dosnt show up either on rust/crash alot(time out)

ahh okau ty

[raven mist]

Any server using that host is having issues currently across all orgs

[rotund topaz]

but its just the low pop?

[raven mist]

Yes and eu small

[still crater]

!admin

[feral patio]

how many hours do I need to play on my account so that it doesn't look suspicious?

[still crater]

why did i got banned for cheating like litteraly i never had any chet before lol

[red gust]

76561198853279211 cheat rustiria eu medium

[crisp salmon]

!ticket

[glass olive]

Hey, @red gust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp salmon]

!appeal

[glass olive]

Hey, @still crater

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral patio]

how many hours do I need to play on my account so that it doesn't look high risk? or how long it takes to re-submit an appeal

[crisp salmon]

you can NOT re appeal . if the appeal is denied there is nothing you can do

[feral patio]

But why ? its my account, I never use cheats ?

and its my first ban ever

[crisp salmon]

it doesnt matter. if the appeal is denied the decision is final

[spare robin]

Good morning, I play on the Brazilian servers of Rustoria, but I'd also like to play on the European server. I'm thinking of buying ExitLag to improve my ping. Can I use it on this server?

[hollow cosmos]

Yes, its allowed.

[onyx pivot]

!ticket 76561198917776221 cheat 900h play how 5k

[glass olive]

Hey, @onyx pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spare robin]

Tanksss my brother

[stone barn]

I can't log in to the server with rustoria eu low pop. and not only me, but 5 people from different countries can't log in.

[crisp salmon]

he have an issue with the host

we dont have an ETA right now we are waiting for the host to resolve the issue im sorry

[stone barn]

How long should I wait approximately?

[lofty coyote]

Hello, Rustoria, I was banned from Rustoria US Long Premium for cheats, but I dont play cheats and have 2,000 hours.

[crisp salmon]

!appeal

[glass olive]

Hey, @lofty coyote

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

im sorry but we dont have an ETA right now. we will inform you if we have any news. thanks for your patience

[stone barn]

Will there be a server-side rollback?

[hard bluff]

dude rustoria eu low pop what happening dude ?

[crisp salmon]

he have an issue with the host we dont have an ETA right now we are waiting for the host to resolve the issue im sorry

[hard bluff]

whats eta

[crisp salmon]

i dont think so. as i said we will inform we any news we have

[crisp salmon]

brother i already said we dont have an ETA.

[stone barn]

thank

[hard bluff]

dude what is Eta

[crisp salmon]

you're welcome and thanks for understanding

[crisp salmon]

ow. Estimated Time of Arival

[hard bluff]

i fix eta

okey dude

[crisp salmon]

all good

[hard bluff]

hope u get it soon cuz i wanna play some rust

dude

[crisp salmon]

we understand but as i said there is nothing we can do right now. the issue is on the host side

[hard bluff]

okey dude

[cosmic void]

Hello, is there anyone who can help?

[hard bluff]

no

[crisp salmon]

hello how can i help?

[hard bluff]

eta

[cosmic void]

Hello, I'm getting a "high risk account" error when I try to log in to the server. Why? Can you help me?

[crisp salmon]

its not an error you are banned. please make an appeal

[crisp salmon]

!appeal

[glass olive]

Hey, @cosmic void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cosmic void]

Where can I file an objection?

Where can I track the outcome of my support request? @crisp salmon

[crisp salmon]

on the same website where u made it

[wanton quail]

how do i find the map for rustoria eu mondays im vip

nvm i found it

[vital hare]

какой вайп буден на сервере EU Mondays локал или глобал?

[lone light]

Can't the lag issue caused by high player counts be fixed?

[patent gyro]

Is it possible to know roughly when this will be resolved or when I might receive a response?
I would like to be able to play when the server wipes on Thursday.

[crisp salmon]

im sorry but we dont have any news.

[patent gyro]

I would like to know if it has been successfully delivered.

[hard bluff]

dude eu low pop

[worthy locust]

dude

[crisp salmon]

delivered?

[patent gyro]

Has my request been received, and should I just wait now?

[hard bluff]

low pop

[worthy locust]

if iam black can i type hard r in here ?

[hard bluff]

i wanna fricking play dude

[worthy locust]

are you a discord mod

https://cdn.discordapp.com/attachments/1294814340393996350/1312149128343720007/attachment.gif

[hard bluff]

i wwanna play dude

my base

i hade like 3hours upkeep

[crisp salmon]

one more of these and u are muted

[hard bluff]

its a gonner

[worthy locust]

dude sorry dude dude can the serever dude be up dude

[hard bluff]

icé conquereor dude i wanna play some duding rust but dude my friggin dude base is gonna dude be a gonner dude what do i do dude ???

[crisp salmon]

dude

[hard bluff]

duuuuude

my friggin base dude

[crisp salmon]

this channel is for support. please stop spamming

[hard bluff]

but is my base gonna decay ??

[crisp salmon]

if the server is down no

[hard bluff]

answer my question like a good boy and i stop typing

[crisp salmon]

dont be disrespectful

[hard bluff]

good boy

sorry discord mod

[raven mist]

👋

[raven linden]

shenzy can you review my ticket my base finna decay because of false ban.

[crisp salmon]

you have to wait.

the appeals and tickets are on a priority queue u cant make it faster sorry

[raven linden]

how do i know if ban has been appealed

[crisp salmon]

check the appeal website

[crisp salmon]

!appeal

[glass olive]

Hey, @raven linden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clear crown]

I can't log in to the server, it says "cheating"

[nocturne shoal]

why noone playing 2x vanilla that just wiped?

[crisp salmon]

you are banned make an appeal

[crisp salmon]

what server are you talking about?

[clear crown]

How long will it take to appeal? I want to log in to the server

[crisp salmon]

1-3 days

you have to wait nothing you can to to speed it up

[wheat kettle]

как создать аппеляцию на разбан

[clear crown]

выше

[nocturne shoal]

2x Vanilla EU Main just map

[wheat kettle]

где выше

staff applications?

[crisp salmon]

#staff-applications

[clear crown]

.

[clear crown]

.

[nocturne shoal]

@crisp salmon 2x Vanilla EU Main just map

why 2 players? It just wiped

[lone heron]

yo can i get help in support

[lyric basalt]

!report

[glass olive]

Hey, @iron thicket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[urban panther]

whats up adde

[cosmic void]

Hello, Could you please look into my support request #ce571a? No one has looked at it for 4 hours. Please! <@&874995535881326632>

[crisp salmon]

dont ping admins for that. it takes 1-3 business days please be patient

[prime oyster]

Hi, I was banned from vanilla EY East Medium due to a suspicious account. My new account has been banned for 16 hours because the old one was stolen and had 6,000 hours on it. I haven't been able to file an appeal ticket on the website for 2 hours and it says there's no ban, but when I reconnect to the server, it's still there. Please help.

[crisp salmon]

you are probably connected on the wrong account in the browser. try to do it from a different browser or from incognito mode to ensure you are on the right steam acount

[iron osprey]

Hello, I am writing regarding the ban on the EU Medium server. I am an idiot, I didn't know that selling houses on the server was not allowed. I had 0 violations before this. Please, I ask you to remove the ban. I will never do it again, I was wrong, I will correct myself. I really like your servers and I mainly play on them. <@&874995535881326632> <@&274971100184576010> My steamid 76561199232212425

[shy remnant]

!steamid

[glass olive]

Hey, @iron osprey

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

No need to tag

[iron osprey]

sorry

[prime oyster]

This is definitely my Steam account. I'm trying to log in in incognito mode and in another browser, but nothing works. It says there's no ban, but the screen says there is a ban.

[clever stump]

Yo a lot of people are stuck on receiving data on eu Mondays

[crisp salmon]

whats your steam id?

[crisp salmon]

!steamid

[glass olive]

Hey, @prime oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[prime oyster]

76561198723519866

[thin gust]

i try and join the server and just get kicked for reason "cheating" can a mod help please

[crisp salmon]

yeah you are banned

[thin gust]

for what ive never been on a rustoria server before

[crisp salmon]

!appeal

[glass olive]

Hey, @thin gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin gust]

thanks

[lyric basalt]

What does your disconnect message say

[forest spire]

!appeal

[glass olive]

Hey, @forest spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron osprey]

I did not quite understand your question. I am writing regarding a ban on one of your servers and asking to be unbanned.

[crisp salmon]

try to connect to a server. what does it say when it kicks you

[iron osprey]

Come to Discord.gg/rustoria - Marzy

[sturdy terrace]

@lyric basalt

[sturdy terrace]

?steamid

[glass olive]

Hey, @iron osprey

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[iron osprey]

76561199232212425

[lyric basalt]

Hello thats me. Send me a DM

[boreal coral]

!appeal

[glass olive]

Hey, @boreal coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal coral]

i cant open a ticket

[crisp salmon]

why? did you open one already?

[boreal coral]

can we talk in dm?

i cant open ticket, said i have ban evasion, but only in ur server

[sturdy terrace]

You won't be able to make a ticket as you're banned on our servers. You can however make an appeal if you don't think you've been ban evading

[boreal coral]

how i should open a appeal, in web i cant do

[crisp salmon]

!appeal

[glass olive]

Hey, @boreal coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning tulip]

Ticket Tool Help Menu

Ticket Tool is the only ticketing bot you'll ever need! Explore its features and set the best ticket system for your server!

:CommandIcon: Commands

Browse through Ticket Tool's commands list and find new utilities!

:TextIcon: FAQ

Solutions for the most frequent questions our users have when implementing the bot on their server.

:Setup: Setup

The steps to follow when setting the bot for the first time on any server

[boreal coral]

@sturdy terrace from ur web, i cant appeal, i cant open any ticket, can i have some help¿

[sturdy terrace]

?steamid

[glass olive]

Hey, @boreal coral

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[boreal coral]

76561199679161747

[sturdy terrace]

seems like you're well aware that you've made appeals before. Your ban will remain

[boreal coral]

This happened over two years ago, will the ban ever be lifted?

[violet ruin]

no you will have to play elsewhere.

[old cloak]

Hello, dear moderators, I'm facing a problem: when I log in to the server, it kicks me out and tells me that I'm cheating. I've filed an appeal, and the administrator has stated that I haven't been banned. What should I do? (I can provide screenshots or a screen demonstration)

[hardy carbon]

i have just been banned for "high risk account" even though i was afk in outpost and played previous wipes on this server, what does that mean?

[boreal coral]

absolute cinema

So, my account, which has 6000 hours, I can't log in without getting banned.

[white pond]

I recently had a temp 3 day ban after it expired i was getting auto banned from the server. i created a ticket and was unbanned from the server, but now after wipe I’m getting auto kicked again.

[feral patio]

im get banned for high risk too 13 days ago, and my ticket close without explanations

but im play other servers and all good

[frigid hazel]

can i get some help , i cant open a ticket on this reason please ❤️

[crisp salmon]

you are banned on rustoria

[frigid hazel]

ice can i get some help ?

[crisp salmon]

are you banned?

[frigid hazel]

no

[crisp salmon]

why you wanna open a ticket?

[frigid hazel]

i did in the network support

its unplayable for me fsr

[pseudo merlin]

eu mondays full lag

Super super super bad

[ebon lake]

True

[pseudo merlin]

Eu mondays almost going down due to lag. 40k ping everybody

[spare mist]

Hello,
I was banned on Rustoria EU Mondays, and I believe this is a mistake.
I have never used cheats, macros, or any third-party software.

I enjoy playing on your server and always follow the rules.
I would really appreciate it if you could review my case.

Please let me know if you need any additional information.
STEAM ID: _foliage_111 NICKNAME: Positive
Thank you.

[glass olive]

Hey, @spare mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind lodge]

Ticket #ee97c5
cheater sea medium submitted video proof please check

[spare mist]

Hello,
I was banned on Rustoria EU Mondays, and I believe this is a mistake.
I have never used cheats, macros, or any third-party software.

I enjoy playing on your server and always follow the rules.
I would really appreciate it if you could review my case.

Please let me know if you need any additional information.
STEAM ID: _foliage_111 NICKNAME: Positive
Thank you.\

[glass olive]

Hey, @spare mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[little panther]

I've been banned on Rustoria EU Low pop, and I believe it's a mistake.
I've never used cheats, macros, or any third-party software. My website isn't working, and I can't create a ticket. I can't pass the verification. Please unban me.

[ocean thistle]

Please use a VPN to use the website to submit an appeal. https://rustoria.co/support/appeal

[little panther]

the website doesn't work with vpn either

[ocean thistle]

Are you using a normal browser?

Chrome? Firefox? Edge?

[little panther]

Yandex

[ocean thistle]

Please use Chrome

[little panther]

the website doesn't work in any browser, and the other internet connection doesn't work either

[ocean thistle]

Chrome works for me

And Edge

And Firefox

We do not take appeals on Discord

[little panther]

I'm from Russia, maybe it doesn't work here, I don't know, help me, let me go through the check and unban me there, the teammates are waiting ((

[ocean thistle]

Tons of Russians are able to successfully appeal

Can you confirm you are using Chrome?

[little panther]

I'll try it again, and if it works, I'll turn on the demo.

[ocean thistle]

Thanks

[glacial temple]

Why in Rustoria.co EU East Long when i con write server not con to RUST+

[ocean thistle]

Rust bug most likely

[glacial temple]

are this be fixed?

[ocean thistle]

F7 it to FacePunch as a bug report

[glacial temple]

aha

xd

Ok thx

[dusky lynx]

Hello, since yesterday morning I've been trying to talk to an admin because my account was banned for high risk for no reason. I'm new and I've only been playing Rust for a short time.

[crisp salmon]

!appeal

[glass olive]

Hey, @dusky lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim oar]

Haven’t gotten a single response for my “high risk account ban after 5 days 🤣

[ocean thistle]

There are no appeals that old. Can you confirm if you have received a response?

[grim oar]

I haven’t I’m on the site & when I try to submit another ban appeal it says I’ve already got one active. Then I try to submit a support ticket it was “woah slow down”

@ocean thistle plz help

[ocean thistle]

Yeah because you're trying to submit another ban appeal. You cannot create a ticket if you are banned. You will need to check the status of your appeal. To do so please go to our website. On the top click support. Then Appeals.

[grim oar]

I already said what it said, it just says I’ve already got one submitted it’s Been 5 says

[ocean thistle]

To do so please go to our website. On the top click support. Then Appeals.

[grim oar]

Dawg

Are you real?

[ocean thistle]

Yes

You're trying to create a new appeal.

[grim oar]

My shit was denied 🤣

How 😭

[ocean thistle]

Now you know your answer. Happy to have assisted

[grim oar]

Some gay shit banned for a “high risk account” 6.6k hours btw

Thanks for the help lol

[glacial temple]

Hai

Write server off function RUST+

[random scaffold]

@ocean thistle
What is this?

Please submit a new appeal reflecting your actual ban reason.

[ocean thistle]

https://rustoria.co/support/appeal

[random scaffold]

I mean why do I have to submit a nee ticket? Like what?

[ocean thistle]

To reflect the ban reason as "cheating" was inaccurate.

[gentle holly]

can i report someone here?

[glass olive]

Hey, @gentle holly

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[past hawk]

Hey so the rustoria website is not showing any of my stats when I tried to pull it up this wipe. Is this just a me problem or a global thing

I cant send images so I cant really show whats going on

[coarse thicket]

try with your previous name

[wet token]

Is US Mondays lagged out for anyone else my shit is buggin

[coarse thicket]

i don’t see anyone complaining so its most likely you

[brazen magnet]

can some1 check my ticket? ):

[crisp salmon]

it takes time its on a priority queue you have to wait 1-3 business days

[brazen magnet]

for high risk account whatever that means?

[split obsidian]

If u got banded by play with cheater would it be banded forever

[crisp salmon]

the disconnect message should state that. im not sure but i think its a 7 or 14 days. but again dont take my word for it. try to connect to a server and check the message

[split obsidian]

Well it didnt mention on that state and plus its been like a month

[crisp salmon]

have you appealed?

[brazen magnet]

why am i banned for high risk

[crisp salmon]

!appeal

[glass olive]

Hey, @brazen magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen magnet]

yea but for what reason my tm8s carry me and i just want to play

[crisp salmon]

appeal and ask whats going on with your ban.

[brazen magnet]

i did no one responding

[split obsidian]

yes I did but they didnt reply

[crisp salmon]

you need to wait. 1-3 business days

[brazen magnet]

do thye hate me did i do something wrong?

[crisp salmon]

@split obsidian same goes for you

1-3 business days

[brazen magnet]

why am i not a priority ):

[crisp salmon]

the appeals are on a priority queue. noone is a priority

[brazen magnet]

so how does that work so how do normal people appeal?

[crisp salmon]

what do you mean normal people?

[brazen magnet]

like non priority people?

[crisp salmon]

as i said. noone is priority what do you mean by that ? everyone gets treated the same way. as you can see @split obsidian gets exactly the same treatment as you do and has exactly the same questions

[brazen magnet]

so how is it priority queue and not normal if no one gets priority over eachover?

[crisp salmon]

its in a row. who ever made a ticket first has priority. everyone gets treated the same.

[brazen magnet]

oh so if im og i get treated better i understand now thank you

[crisp salmon]

we get tons of tickets and appeals per day. and we can only review some each day. thats why it takes 1-3 business days

[crisp salmon]

you dont understand what i say. i never said OG or anything like that

[brazen magnet]

oh sorry my english isn't that good

[crisp salmon]

all good. be patient please your ticket will get viewed when the time comes. thanks for your patience have a good night

[brazen magnet]

but its day? so tickets closed for tonight

[split obsidian]

.

[crisp salmon]

thank you 🙂

[brazen magnet]

i just dont understand how can i play for 2 day now get high risk what even happened

[split obsidian]

Wait what if the appeal fails, can I appeal again

[coarse thicket]

no

[split obsidian]

well then Im cooked

I didnt put to much thing on the infor but It just something about I did not got an unban after 14 days by play with cheather

[crisp salmon]

if your appeal is denied there is nothing else you can do im sorry.

[split obsidian]

I guess it would be fine right ?

is it 100% got an unban by play with cheater after 14 days

[wet token]

all g ty

[crystal wraith]

Earlier someone helped me by saying i would get a notification in my steam inbox and I haven't gotten one for 5 hours

[crisp salmon]

who said that and what help did you wanted?

[crystal wraith]

Her name is Hai I think and I needed help with my unban appeal

[crisp salmon]

@ocean thistle sorry for the ping. maybe have a look?

[crystal wraith]

and also last time i said i was banned from all servers but now im just banned from rustoria

[dawn shadow]

trying to join medium and its saying I'm being disconnected for cheating.