support

[old laurel]

What cookies i restart my computer daily

[sage shard]

yo admins

[fossil lark]

Hmm try it on phone if you hvnt already?

[old laurel]

tried phone

doesnt work

NO help from admins brainless ass people answering

[fossil lark]

Yea i dont know then i tried 😂

[orchid lynx]

Hey @old laurel , I'll pass the message down to see if we can share any additional advice or find a fix to your issue.

[old laurel]

Ill literally screen share with any admin

or send a video of my screen to show proof

WEBSITE DOES NOT WORK

[old laurel]

hopefully someone that doesnt jsut say the same shit ive been told so far

[coarse thicket]

solved?

[old laurel]

NO

[strange rune]

how do i get unbanned

[coarse thicket]

are you sure its not a browser issue? have you checked through your phone?

[coarse thicket]

!appeal

[glass olive]

Hey, @strange rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old laurel]

tried multiple devices mac book iphone galaxy phone my gaming pc and nothing works

[old laurel]

Keep getting same replt from payment ticket i made and no one is helping i even put that the webiste is not letting me remove and got told twice in the same ticket to follow the video which i did like if i dont know how to navigate a website.

[coarse thicket]

check your dms

[iron lagoon]

so i was glitching through the map and i was trying to get unstuck and ended up getting banned for cheating

[polar flume]

please make an appeal https://rustoria.co/support/appeal

[lone light]

hello I think it's a simple checking. I just play rustoria recently and used VPN. checking my playing hours in Rustoria is a good idea. I know "something" about "some" Chinese players.But I am not them

tbh I really don't want to type "I am Chinese and need VPN for playing EU server. I love EU server but because of the helplessness"

only type. no translation

[coarse thicket]

im confused, what are you asking for exactly?

[lone light]

just a 3700 hours account without any Off-site login but VPN Off-site login need check 1-3 days

I even never go to net bar just for avoid wrong ban by net bar ip which may be used by cheaters

[coarse thicket]

i assume you are banned?

[lone light]

I have send mesage twice

yesterday night UTC+8 00:04 am UTC+8 21:34

[coarse thicket]

your appeal was denied? or still pending?

[lone light]

pending

[coarse thicket]

don’t worry eventually you’ll get a reply just be patient

[lone light]

if I just a newbie and less than 1000 hours, I wouldn't say anything get High Risk Ban.But I am 3700 hours and linked so many wibside about steam

[past vigil]

Did you buy the account with rust already on it and hours on it, or is it a fresh steam account that you purchased rust on? If the former, then there's your problem.

[vast ermine]

he just threw my sickets headshots only from far with bow , cheating 100% , in 10k hours never seen nothing like that wtf

[coarse thicket]

do not mention cheater’s name or id

[coarse thicket]

!report

[glass olive]

Hey, @vast ermine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vast ermine]

hes not gonna check I think

i just said the name , u can check

[coarse thicket]

go to the website and report him there

[coarse thicket]

actually some do

[vast ermine]

i did the ticket

9k metal ore in vanilla, puff xD

[lapis ice]

Hi how can someone look into my ticket, Cheaters got banend and some players got associated then the rest of the team doesnt getbanned?

[crisp salmon]

if you made a ticket you just have to wait and admins will look into it. it usually takes 1-3 hours for a reply.

[lyric basalt]

ticketID?

[waxen kestrel]

dm plz

[crisp salmon]

is there anything i can help you with?

[raven mist]

You need to fill in the words that are written in there

[waxen kestrel]

dm plz

[crisp salmon]

no need to ask for dms. i can see yo uare banned. just appeal and an admin will look into it

[crisp salmon]

!appeal

[glass olive]

Hey, @waxen kestrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty umbra]

I made an appeal and they denied it after viewing my main account and now I can't message or do another appeal ?

[crisp salmon]

im sorry if your appeal is denied thats the final decision.

[hearty umbra]

Not gonna argue it just don't really get why like my previous message stated I didn't even play and have never done anything to get banned lol

[waxen kestrel]

The server is shit, if you're an ordinary player and you play a little better than a monkey, the plugin will ban you. and ordinary cheaters are not banned for days)

[crisp salmon]

im sorry as i said. if a decision has been made there is nothing you can really do anymore.

[hearty umbra]

I loaded in and got kicked for a "high risk account" didn't even play in the sever lol

[hearty umbra]

Ok fair enough

[crisp salmon]

thanks for understanding. have a nice day

[waxen kestrel]

I've never seen a worse server, and I was banned after killing my teammate without missing a single shot. I also received a high risk reason.

[deft magnet]

please help unban me my ingame name is captain jack sparrow i joined a team ui with my neighbor

and got banned for playing with cheating

[crisp salmon]

!appeal

[glass olive]

Hey, @deft magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

make a ticket on the official support website and an admin will look it up asap

[deft magnet]

i did please check fast

[gusty stirrup]

wtf brow ?

Don't freak out, he's not pretending to be me

[regal mauve]

how to whitelist

ticket

[crystal cypress]

!ticket

[glass olive]

Hey, @crystal cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[regal mauve]

!whitelist

[coarse thicket]

whitelist for vpn?

[crystal cypress]

yes

for me

[regal mauve]

yeah

[coarse thicket]

i dont think thats a thing, you can use vpn

[regal mauve]

oh

[crystal cypress]

oh what

[regal mauve]

awesome most servers u have to

[crystal cypress]

sweet

[coarse thicket]

i hope you both are using a decent paid vpn because free ones can get you mixed up with banned cheaters that been using the same ip @regal mauve @crystal cypress

[regal mauve]

gearup

just connecting from au to eu

[coral fern]

I was playing quietly, killed 3 types and crashed the Internet, as is usually the case. I called the operator, they said that they should be repaired today during the day. I go to the server and see a ban for cheats, although I have never used them. I have a full video from the moment of entering the server, because I wanted to record content for a video. If you need it, I can show it, but it will be very long to upload to YouTube. I ask for a disban, because it is erroneous

[coarse thicket]

!appeal

[glass olive]

Hey, @coral fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital talon]

vip Appeal #9ef2d7 please expedite processing for SEA Long thank you

[viral linden]

No response for 6 hours. When will you look?

[crisp salmon]

check #general

[austere summit]

ey got banned couse of high risk acount lost so much progress now like wtf!!

[crisp salmon]

make sure to appeal if you are banned

[crisp salmon]

!appeal

[glass olive]

Hey, @austere summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere summit]

i mean its so unfair, i am new to the game becouse i played on ps before so thats why i only have rust on my acount. I rly wanted to grind today but know i am banned. i also did make a ticket, i hope it wont take long

[crisp salmon]

if you made an appeal you just have to wait. an admin will look into it asap. thanks for your patience

[hallow rapids]

admin i need help

[crisp salmon]

how can i help you?

[hallow rapids]

how many industrial combainers limited in server

they don't work i connect about 20+

[crisp salmon]

i dont know the exact limit but its way more than 20. you probably doing something wrong

dm me and i can try to help you more

[molten geyser]

please help me I'm sure this is a technical error
me 76561198757703287
my friend 76561198755523297
please check Rustafied statistics, we were playing on au servers but we have ping 140
on rustoria sea we have ping 30-40

[radiant wadi]

76561199251935508
admin
this guy is cheating pls check him
he just not acting double head me and my teammate

[crisp salmon]

!report

[glass olive]

Hey, @radiant wadi

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[formal dirge]

if i got banned for evasion how long it is?

[crisp salmon]

i dont know exact numbers but you can always appeal.

[crisp salmon]

!appeal

[glass olive]

Hey, @formal dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[formal dirge]

if u got banned for cheating ban remove is possible? i mean if i dont appeal maybe after months ban removed?

if server banned you not game

[crisp salmon]

dont cheat next time. i dont know how long the ban will be active for.

if you need more info appeal

[formal dirge]

but its possible it will be remove yeah?

after months maybe

[neat pumice]

A cheating ban will never be removed

[formal dirge]

i mean i didnt cheat it says high risk account

but couple days ago i try to join server it kicks me out because of cheating

but i can play any other official server

today i try join again and im banned for evasion

if i damn cheat why i dont banned on vac

[neat pumice]

I mean, your account was gamebanned a week ago, and this isn't your first ban for cheating, so I can safely say you won't ever be allowed to play our servers again

[formal dirge]

How my account got banned week ago im playing right now

[neat pumice]

Well yeah that's what happens when you buy a new one

Doesn't change the fact your other accounts are gamebanned and/or banned for various reasons

[formal dirge]

you saying i got banned week ago?

on rusrtoria?\

[neat pumice]

No, I'm saying one of the many accounts you have used, was gamebanned by Facepunch a week ago

For a seasoned cheater/ban evader such as yourself, I'm quite confused why you're asking questions regarding bans/rules that you have no intention of paying any mind

[formal dirge]

CAN i see that accounts?

which one i used for cheating

[neat pumice]

I'm certain you have a record of the accounts you've purchased, I see no reason to open a public discussion about it here - I'd encourage you to find somewhere else to play though. Have a great week, Rust aside!

[austere summit]

yo, i am still wating for a responce after 2h, i did nothing wrong !

thats not cool when wipe is only 5 more days

[sullen raptor]

When exactly does the administration respond regarding unblocking?

[robust musk]

i suppose this is about an appeal? do not ping staff btw

[austere summit]

yes

Name is KNOWLEDGE

[robust musk]

than the normal waiting time is 1-3 business days

[austere summit]

wtf

where does that make sence to just bann people becouse they are new in Rust? did not even get banned for cheating just becouse of my steam profile

[crisp salmon]

be patient and wait for the admin response. thank you.

[sullen raptor]

Is it possible to speed up my resources from the person who gave me the house and I got blocked because of him, but I didn't play with him. He wrote in the chat that he needed help raiding a couple of houses and he would give the house and helped. He gave the house, filed an appeal and would like it to be resolved quickly, the house will simply rot soon.

[sullen raptor]

Or can my friend come in and fix up the house if he logs in at the door and they won't lock him out?м

[crisp salmon]

if you appealed we cant do nothing else. you just have to wait it out.

[sullen raptor]

Fine

And if anyone else logs into the house, will they also block him or will they only block those people who were in the green with this player?

[snow sentinel]

Hello, when I try to log in to the server, I get an error message saying "high account risk".

[austere summit]

same you need to wait now 3 days

have fun xDDD

[snow sentinel]

This is probably because I logged in using a VPN.

I'm using a VPN because Discord is blocked in my country. The problem might be related to the VPN in the game. Can someone help?

[crisp salmon]

there shouldnt be a problem if you use vpn.

[snow sentinel]

Yes, but many people around me have made the same mistake because of this error.

[crisp salmon]

all i can say is if you need more help with that you should make an appeal. high risk account error is not coming from a vpn.

[crisp salmon]

!appeal

[glass olive]

Hey, @snow sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere summit]

ticket denied ?????

what a server

[snow sentinel]

why

[austere summit]

idk just denied without message

did nothing wrong

[crisp salmon]

if your appeal is denied then thats the final decision.

[austere summit]

ok cool but i did nothing wrong xD?

[polar kettle]

Can yall hurry up and unban me it’s wipe

[snow sentinel]

Why would someone get banned for using a VPN?

[crisp salmon]

guys noone is getting banned because of a VPN there is always more reasons behind it.

anyone who wants to be unbanned should make an appeal

and if the appeal is denied then there is nothing you can do

[crisp salmon]

!appeal

[glass olive]

Hey, @polar kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar kettle]

Already did it was for high rust acc

[crisp salmon]

then its not a VPN

[polar kettle]

Never said it was

[wispy hemlock]

Hello i just to know why i cannot able to join at the game

[polar kettle]

I’m new to pc I have like 13 days on steam

[wispy hemlock]

!appeal

[glass olive]

Hey, @wispy hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow sentinel]

I played Pass for over 1000 hours and never used any cheats, including macros.

[crisp salmon]

sorry my bad you are right . if its just because you are new make an appeal and an admin will see it asap.

[polar kettle]

I did 4 days ago

[crisp salmon]

is it denied?

[polar kettle]

No

[crisp salmon]

il forward it then. just wait a bit more.

[snow sentinel]

When will I receive a response regarding the ticket?

[polar kettle]

Ima just tryna run my first wipe wit my homeies I have all bps it wiped yesterday and I just been waiting I don’t want to make a new acc and get banned again

[wispy hemlock]

i cannot able to join at the game it says cheating but i didn't do anything wrong 🙁 i just keep dying on turrets

[prime thunder]

!appeal

[glass olive]

Hey, @wispy hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @wispy hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy hemlock]

done. thank u. hope this will be fix soon

[plain badge]

Hello I need help

I get Ban Evasion what the hell ?

[weary jungle]

!appeal

[glass olive]

Hey, @weary jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary jungle]

...

[plain badge]

How long to take ?

because i wanna play 😭

[crisp salmon]

have you made an appeal?

[plain badge]

Yes 😭

[near halo]

!APPEAL

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Hey, no need to put your appeal here

you will need to wait for a response on your appeal

The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

ok now just have to wait dont post your whole appeal.

[near halo]

pls check ticket

[plain badge]

I think i not get unban 😭

[crisp salmon]

you just have to wait it out.

[near halo]

ok thanks

[odd siren]

Ticket #ba8cc3
check ticket pls

[heady root]

Ticket #7a465d
pls cheater player

[gloomy ravine]

Hello. Once you already made a ticket please be patient

[heady root]

I reported it, but it won't make sense if the guy leaves the game, I just wrote it so it would be reviewed quickly.

[gloomy ravine]

the respond takes 1-3 business days

[near halo]

I have a ticket made?

[gloomy ravine]

Writing here won’t help speed up the review. Every ticket is checked in sequence, and any mistakes will be corrected.

[safe edge]

What should I do if I get banned?

[polar kettle]

My ticket got denied cause I did. Not send them all my rust accounts how do I do that

[polar kettle]

Need help

[crisp salmon]

!appeal

[glass olive]

Hey, @safe edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp salmon]

if your appeal got denied there is nothing else you can do. the decision is final im sorry

[polar kettle]

It did not tell me to provide all my rust accounts how was I supposed to know

I only have one

[crisp salmon]

if they needed more information from you they would of asked. they closed your ticket for a reason. nothing else you can do im sorry

[polar kettle]

They did ask I thought I would see it in my discord messages cause I have it linked

[grizzled panther]

A wonderful server where I was banned for cheating. When I have a video from this server, I can prove my innocence, but they simply close my appeal ticket and block my access to them.

[coral wharf]

Hi, I recently got banned for high risk account. I am confused on how long i will have to play until i get unbanned?

[crisp salmon]

if your appeal is denied then its the final decision im sorry. there is nothing else you can do

[crisp salmon]

make an appeal if you got banned

[crisp salmon]

!appeal

[glass olive]

Hey, @coral wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled panther]

Why if I have a video from this server and a video before the ban

[crisp salmon]

im sorry we cant help you if your appeal is denied

[polar kettle]

So ur telling me they just ban new players from this server and u can’t do nothing to get unbanned

[coral wharf]

It says i have already Appealed this ban. But i have no information on when i can play or how long i have to wait.

[grizzled panther]

So if my appeal is rejected, I can never resubmit it?

It even sounds crazy if I have a video from the server where I was banned, why doesn’t the admin just at least look at them?

[crisp salmon]

if your appeal is denied no you cant do anything else im sorry.

[polar kettle]

So I can’t play this server ever again

[crisp salmon]

there is nothing you can do then im sorry. the decision is final after your appeal gets denied

[grizzled panther]

So if it's rejected, you won't be able to play on your server anymore? Ever?

even if I have all the videos from the moment I almost logged into the server

[coral wharf]

And may you say what i have done wrong to get this ban?

Or does this server not allow new players?

[grizzled panther]

Apparently that's how it is because they ban indiscriminately. I was banned not even for the association with cheating, but simply for the reason of cheating, and they didn't even watch the video; they simply rejected my appeal after 2 minutes.

My teammates were also banned because of me

[coral wharf]

i only played for about 15 mins, then got kicked for high risk account. And i get no reason why and no date when i get unbanned, i dont think this is a very friendly server.

this happened on another server and they gave me a time to appeal again. But rustoria does not do that. They must not care about the playerbase just care about who is buying vip i guess...

[near halo]

x2

[coral wharf]

I have only 120 hours in rust so far. And im getting a bad impression on playing the game because why should i play and build a base just to get kicked for being new to the game

Im not even good at the game

[crisp salmon]

guys its simple. you get banned, you make an appeal. if the appeal is rejected we can NOT help you anymore. im sorry i understand its frustrating but we cant do nothing.

[near halo]

The same thing happened to me

[coral wharf]

you cant just ban people for no reason

[crisp salmon]

if you get banned there is always a good reason behind it. the admins make almost 0 mistakes when banning and if there is a mistake the ban is removed after the appeal. if your appeal is denied then there is no way around it you are banned probably permanent. i hope you understand

[coral wharf]

they must be pretty good at their job bro.

when you have new playing in support asking to get unbanned as they did not do anything

[crisp salmon]

they are

[coral wharf]

if you guys are so good at what you do why cant you give me a reason for getting banned exept "high risk account"

[old laurel]

is this the same admins/mods that deal with payment support that dont read your messages and assume you dont know what your doing

on a ticket

[crisp salmon]

this conversation is over i cant help you anymore.

[crisp salmon]

the admins always read the messages

[old laurel]

its been 24hrs and my ticket hasnt been resolved

its a weekday so wtf is going on

[coral wharf]

Thanks for your support bro! I think you might have to go on rust and ban more innocent players now! I wish you good luck in finding some playing with under 100 hours to not allow to learn the game!

[raven mist]

I did reply to you earlier

[old laurel]

so your marzzy

[raven mist]

No im Shenzyyy

[old laurel]

why you lying then

replt to the ticket

[raven mist]

^

[old laurel]

broither i did

[balmy sail]

i also got banned for cheating.. i have skins for 2k and only play build servers ... never used a cheat in my life.. just randomly banned

[raven mist]

So what are the exact words?

[old laurel]

it does not work when i click the cancel sub button

holy fuck

[raven mist]

Again, fill in the exact words

[old laurel]

brother ive tried different devices

it does not work

@raven mist

[raven mist]

Im not asking that

[old laurel]

i did

[raven mist]

im telling you to fill in the exact words that are in there

[old laurel]

it does not work

[raven mist]

show me a SS of what you're filling in

[old laurel]

i folowed the video to the T

[raven mist]

the text box

[old laurel]

lmao

YES

IT DOESNT WORK BUD

[raven mist]

^

[old laurel]

im not going to go back and forth with someone who cant help

i sent CYBER DMS

GO talk to him

he has scrren shots

[raven mist]

You do you, so stop complaining here then to staff

[north crest]

If he cant help himself, nothing you can do

[old laurel]

because

the ticket isnt being handled

[raven mist]

Im asking you a simple question

what are you filling in

the text box

[balmy cypress]

I replied asking the same thing in the ticket @old laurel

[raven mist]

Now we are here. You typed it in wrongly

Good job Logic

[lone light]

Rustoria EU Mondays need optimization

800 ping

[coarse thicket]

is anyone complaining about the ping in game chat?

[crisp salmon]

when there is a ping problem its probably on your end.

[lone light]

all VPN account

[raven mist]

Not sure what you mean with this

[primal frost]

its cause oilrats

[coarse thicket]

your vpn could be the issue

[primal frost]

is crashing the server

[lone light]

1000M internet

[primal frost]

hes bagged in 100 people

and now theyre griefing the server

not sure how this is even allowed

[raven mist]

It would still be able to handle it, or they must've been entity spamming

[primal frost]

i cant even spawn on my bag anymroe

[raven mist]

Will forward it internally to our devs

[primal frost]

please do

cause its unplayable

[raven mist]

Around what area are you lagging?

[primal frost]

e10

look at oilrats stream

hes stream sniping the base there and bagging in his whole stream

have 18000 ping

[lone light]

my 9800x3d even only 90FPS in desert

not only the issue of ping

frame is also be lower

[balmy sail]

haha, everyones wipe destroyed because of idiot trio. i love it

[pine blade]

ban oilrTA

[modest pecan]

someones knows what does exactly mean "Unique & First time players" on battle metrics web?

[primal frost]

how is this allowed

[somber niche]

how are they able to intentionally grief the server and cause these massive stability issues with no repercussions? @raven mist

[balmy sail]

not like it happens everyday... goated trio just wanted to give comunity some fun and it backfired

[raven mist]

Relax, we've just been alerted

We'll see what we can do about it

[somber niche]

I understand, I’m just asking - seems like things like this can be easily shut down with punishments or warnings

[raven mist]

Cant really shut it down easily as its already happening

[primal frost]

ban him and rewing 30 mins

i mean he fully trashed ur sever

[somber niche]

nobody can even play the server normally lol

just punishing everyone else for nothing

[vague marlin]

can some mod move me

[zealous mantle]

hi guys can we restart eu mondays

[mellow remnant]

hi guys can we restart eu mondays

[zealous mantle]

server lagging bad

[somber niche]

^ please do something

[toxic shard]

The server itself seems fine

[primal frost]

i have 18000 ping

[zealous mantle]

it's lagging

[primal frost]

just watch oilrats stream and see what hes doing not that hard to see whats going on

hes act trying to crash the sever as we speak

[balmy sail]

comeback in a couple of hours. go read a book or something xD

[warm wedge]

fk chill the fk out u in deep freak

[frosty chasm]

still not more people on server than normally?

[primal frost]

i found the 2 prime subs for oilrats

[swift kernel]

Jesus, someone get this guy a binky

[toxic shard]

it's not a question of server but network area, there is a lot of people in it, like there would be a lot of people in a big raid

[somber niche]

they are admitting to holding the server hostage for twitch subs… LOL

[terse prism]

Just alert oilrats hes griffing the other people

[unborn pollen]

would be cool to play the server

[pine blade]

if i did this id get banned bun oilrats no

[swift kernel]

Why’d you get banned? Too many friends? Lmao

[harsh moon]

[zealous mantle]

may I dm you?

it's regarding the server

[unborn pollen]

This response makes 0 sense.

[somber niche]

correct

[toxic shard]

as long as it's not regarding the situation you are complaining above, an appeal or a report or anything else that has a dedicated channel to be reported

[rapid jackal]

What is the average wait time for a response to an appeal?

[shut herald]

hello, can u kick oil rats and quix for a day so the server would come back to normal ?

[coarse thicket]

a day to 3 days

[lone light]

restart ?

[balmy sail]

we need info of where all complainers live. we come there after

[shut herald]

j22

[balmy sail]

cuming

[delicate trout]

fix eu mondays

so laggy i lost all my stuff because of lag

[modest pecan]

someones knows what does exactly mean "Unique & First time players" on battle metrics web?

[coarse thicket]

it means unique and first time players

[modest pecan]

easy funny comment

but first time players on the day? comparing to the previous day? on the server?

[raven mist]

First time players ever

[delicate trout]

restart server

[lucid spire]

my ban appeal was accepted but still not unbanned, is there a delay or something?

[coarse thicket]

include your steam&ticket id to make it quicker for the admin

[lucid spire]

Appeal #488575
76561198731175898

bro they said make another appeal but it says "you already appealed this ban"

[coarse thicket]

was it approved?

[lucid spire]

yes it was

[sleek dew]

any admins can be friends with me incase that streamsniping cheater comes back

[lucid spire]

and rustoria admin replied "make another appeal" but when i try to it says i already appealed it

[sleek dew]

i need a direct connection cause yesterday he got banned 4 times and came back everytime to streamsnipe us

[coarse thicket]

okay if shenzyy doesn't reply in 30 minutes i will forward it

[lucid spire]

k ty

[short palm]

jesus christ restart eu long east please

[coarse thicket]

whats the issue?

[short palm]

the server is lagging hard, spikes of lags

can't even open a door without waiting 1/2 minutes

[lucid spire]

bro they just blacklisted me for making a ticket about my appeal

wtf is this support system

[coarse thicket]

i don't see anyone complaining about it, are you sure it's not from your side?

[short palm]

got 30 ms

all my team have also lags

[coarse thicket]

oh well.. if thats the case i can't help you then its their final decision

[barren jasper]

Eu east long lag so hardf

[coarse thicket]

anyone complaining about it in game chat?

[lucid spire]

sick admins right here great support holy

[short palm]

not for now because it's back but i'll hit you up when another spike comes, it's kinda like that since the wipe btw, seeing people sliding etc

[barren jasper]

Full timeout and 4K ping on the server but 10ping on discord and with speedtest

[north crest]

Its probably because the report ticket system is not for appeals.

[coarse thicket]

deep sea opened recently?

[short palm]

it's closed rn, but server became stable

.Karmaë: The deep sea has been closed since 1h 10m 30s.

[coarse thicket]

deep sea could be the cause

[short palm]

it closed 1hour ago i don't think it's related to it

seems ok now

[coarse thicket]

okay if it happens again type here

[short palm]

but it was implayable

sure ty

[blazing pelican]

Got banned for cheat in SEA main.,,, Whereas I don't cheat. Could you please check the issue.

[coarse thicket]

!appeal

[glass olive]

Hey, @blazing pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lucid spire]

the support blacklist you when you try to make a ticket lol

[coarse thicket]

don't give false information, your situation is different

[lucid spire]

i made a ticket expressing how i was confused and they blacklisted me, that aint false information lol

[blazing pelican]

@lucid spire I haven't experienced anything like you said

[lucid spire]

werid but i appealed and it got accepted, then i was still banned so i made a ticket and they blacklisted me from support

some form of discrimination but i will be suing

[shrewd wedge]

someone is cheating in us long vanilla

[coarse thicket]

!report

[glass olive]

Hey, @shrewd wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shrewd wedge]

yo guys where getting raided by the cheaters

[coarse thicket]

have you made a report on the website yet?

[shrewd wedge]

yes

[coarse thicket]

okay any available admin will be looking into it shortly

[raven mist]

Your report is being looked at currently

[shrewd wedge]

I REPORTED BOTH OF EM

[lucid spire]

yo

why am i blacklisted from tickets all i did is ask why i was not unbanned yet

[delicate copper]

thx for the unban guys 🙏 very grateful

[slim heart]

I submitted a ticket last night after I played with someone I hadn’t played with before and was banned for playing with a cheater this morning it said my appeal was denied. Is playing with cheater a permanent ban?

[thorn idol]

Hello! I got banned for high risk account last friday and havent herad anything more. Sucks that i just bought vip and would like to know what i should do. Was redy for thursdyas wipe.

[coarse thicket]

whats the status of your appeal?

[thorn idol]

Dont know? do i get dm or where i see

[coarse thicket]

https://rustoria.co/support/appeals

[thorn idol]

It says its Denid becosue i have to give all my acc how i send my acc that got hackt?

like i mean how do i link it it wont let me type in the appel

[toxic shard]

https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

[coarse thicket]

because it was denied means you're unable to reply anymore

[toxic shard]

if you previous account was created in a legit manner there is a 100% success rate on recovering it

[slim heart]

Is playing with cheater a permanent ban?

[thorn idol]

Yes thats not the problem the porblem is that it got hackt and vac banned, i got it back but i am banned in rust and i can show you when and from where the person logged in from. So i have the acc

@toxic shardThats why my acc is high risk account becouse its an acc i havent really played on becouse my main got hackt and banned. Its not okey to play on old acc then? would really appreciate some explanations

[pallid bloom]

why my appeal was denied?

[drifting rock]

I led a random password to the steering wheel, they shot at me, I started building, I deactivated, and now I don't know the password because I led my own password on the doors. Please break the steering wheel for me. My nickname is Kanazaki.

[coarse thicket]

we don't interfere with gameplay sorry

[drifting rock]

just break the steering wheel, I can open the doors, please, I'm begging you, guys, I've been farming for it((

[coarse thicket]

again read what i said

[fossil lark]

Press R

[coarse thicket]

in fact you can break it yourself with a tool

[fossil lark]

Uses last password

Then unlock it

[drifting rock]

I know, please help.

how?

[drifting rock]

how?

[fossil lark]

Machete or what ever and just break it

[coarse thicket]

any type of tool can break it

[drifting rock]

thanks

[violet ruin]

i recommend a sword

or machete

[drifting rock]

I was on the build server, and our ship was copied. It sank, and the steering wheel

[coarse thicket]

https://tenor.com/view/bye-bourne-gif-22698046

[drifting rock]

Break the steering wheel please guys

Well, that's the problem of the

[violet ruin]

If you want us to delete it for you, it won't happen. sorry.

We do not interfere with any gameplay whatsoever.

[slim heart]

How long is a ban for playing with cheater

[coarse thicket]

when you connect to any rustoria server does it show a timer in the kick message?

[slim heart]

I don’t think so before it just said banned playing with cheater

[balmy cypress]

join again and find out

[coarse thicket]

have you made a ban appeal?

[balmy cypress]

usually 7 days

[slim heart]

Yeah it said denied my friend added their random friend and we all got banned for playing with cheater not long after

Just wondering if it’s permanent one of my friends has over 1k hours on the server we’d be very sad to be banned permanently

[coarse thicket]

well.. if there's no timer when you connect and your appeal was denied then there's not a lot of options left

[slim heart]

Can I try and appeal at a later date?

my steam id is 76561198302813587 if that helps

[coarse thicket]

usually thats their final decision i can't say anything else on behalf of the admins

[dusty igloo]

Hello, how do I preview other map server? because I only copy paste for the winning map

[coarse thicket]

!map

[glass olive]

Hey, @dusty igloo

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[dusty igloo]

this part

[ocean thistle]

Your ban is only for 7d, I can't speak for your friends. As previously mentioned please connect to our servers for the ban duration

[ocean thistle]

I believe this is intentional

[frail yacht]

My game ID 76561199508232440 is banned on the server US mondays for cheats for no reason, I have no cheats

[honest lark]

Hello I am getting an automatic kick 'Reason: Cheating' on your server (IP 208.103.169.222:28012).
My SteamID64: 76561198778999737.
I realized I was playing with a Private profile. I have now made it Public. I have ~380 hours in Rust and I have never cheated. Please review my account and lift the automatic block so I can play.
Server Rustoria.co -EU Mondays

[coarse thicket]

!appeal

[glass olive]

Hey, @honest lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail yacht]

!appeal

[glass olive]

Hey, @frail yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil lark]

Private profile does not matter admins got rcon to see stuff anyways

[plain badge]

Cyber you here ?

[coarse thicket]

hi

[plain badge]

can you check dm

[vocal rover]

hey I submitted an appeal do you send replies via email

[coarse thicket]

no.. you either check the appeal manually or link your discord to get a notification privately

[spice meadow]

won't let me into the server

he writes: I'm a cheater

[coarse thicket]

!appealru

[glass olive]

Привет, @spice meadow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[spice meadow]

I'm not a cheater

[coarse thicket]

you'll get the answer in your ticket

[spice meadow]

оставил уцы

давай реще я играть хочу

[coarse thicket]

you'll need to wait between a day to 3 days

[spice meadow]

д1авал

oj

[pine echo]

Could you please reply to me at your earliest convenience? It's been two days now. #2a1a5c

[dusty sorrel]

the team does it's best to reply as soon as possible

it takes time sometimes as there is alot of requests

have some patience 🙂

[wispy hemlock]

Same problem to others got kick out on the game then says cheating

[coarse thicket]

!appeal

[glass olive]

Hey, @wispy hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

!report

[glass olive]

Hey, @hasty sun

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

don't give out the cheater's name

[lone light]

is EU east medium's server terminal in Moscow？

or Kaliningrad

[balmy cypress]

Moscow

[lone light]

ok

[forest tusk]

This is bologna. I made an appeal and it just gets denied instantly with no explanation 😭

[balmy cypress]

You said in your appeal you'd "fully take responsibility", so do that and accept that the ban won't be removed. You cheated on our servers back in the day, thats a perm ban no matter how much you have changed.

[forest tusk]

Fair enough, a response would’ve been great though! Thank you for your time.

[pine echo]

What does "high-risk account" mean?
My appeal was not approved.

[lone light]

will the wipe time be influenced by summer time of London?

London summer time start since Mar. 29th but Moscow no summer time

Based on which city's time？

[prime thunder]

check in #server-info its converting to your time zone

[cobalt jackal]

High Risk means the account is considered too risky to be allowed on the servers, and we don’t disclose the specific factors behind that decision.

[snow hornet]

#71bacd

can someone take a look at my appeal i was banned due to high risk but have never cheated or anything.

[wispy hemlock]

How long usually before we can get response for the appeal for allegedly cheating?

[tropic spruce]

where do i make a ticket at ?

[coarse thicket]

ban appeal or report?

[coarse thicket]

1-3 days

[marble arrow]

I played on the server a long time ago, just one wipe. I continued playing on other servers and now I decided to join my friends on this server. When I join, I get a cheat error. I don't use cheats, I don't have a vac account, can you help? I play fair and don't use cheats. https://steamcommunity.com/profiles/76561199050006563/

[candid vapor]

Hi Admins,
I’m respectfully asking you to reconsider the ban on my account (https://steamcommunity.com/id/HTL280598/). I love Rustoria and didn’t use cheats — if my PC is linked to old banned accounts from years ago, that was unintentional. I understand and respect your caution. I’m happy to buy VIP, accept a probation period, or follow any checks you require to prove I’m clean.

Please give me another chance — I really want to come back and support the server.
Thank you for your time.

[violet ruin]

Have you appealed before?

[candid vapor]

This is the first time this has happened to me. I tried to appeal, but for some reason, they closed my appeal on the website.

[violet ruin]

Then the decision is final

Sorry, you will have to play elsewhere

[coral fern]

!apel

[slender notch]

any admins online?

already submitted an appeal but I got denied because of a High risk account like I don't understand what's risky about my account I have no game ban records on any server I have 3k hours on my rust I need a valid reason for that ban.

I was just fine on that server

[cinder olive]

buy better account simple no?

[slender notch]

you wanna buy that for me?

are you an admin?

[smoky berry]

Hello, I opened a ticket a few days ago, it was denied for not providing enough information. I couldn't reply because I didn't see it. I would like to provide the information you need to remove the ban; it was due to a high-risk account.

<@&874995535881326632>

[crisp salmon]

hello. dont ping staff again please. also if you appealed and your appeal was denied thats gonna be the final decision im sorry. there is nothing else you can do

[crisp salmon]

if your appeal was denied thats the final decision. im sorry

[austere forge]

Hello, if I bought VIP from you and it is still active, but I buy it again, will it be extended?

[austere forge]

[thorny dune]

Yes that's correct, you'll essentially just extend your VIP based on the VIP you bought

[austere forge]

Ok,thx

[smoky berry]

They asked me to tell them how many Rust accounts I had, but I didn't tell them because I wasn't home at the time. They said that if I didn't give them the information, they would close the case.

[wispy hemlock]

thank you admins my appeal was been approved thanks a lot

[crisp salmon]

if the ticket is closed there is nothing you can do anymore. thats the final decision

[smoky berry]

Friend, let's see, they told me they would appeal my ticket if I said how many accounts I had on Rust. I couldn't respond because I wasn't home, so they told me if I didn't answer, the ticket would be closed. Now I can't reopen a ticket and give you the information and get the ban lifted.

And on top of that, the ban was for having a high-risk account; it was a server error since they banned a lot of people for no reason.

[crisp salmon]

there is no server error. the decision is final im sorry. you have to play somewhere else.

[smoky berry]

But I haven't done anything.

I didn't do anything wrong.

I was just playing and suddenly I got kicked off the server

If I had said which accounts I played Rust on, they would have lifted the ban.

I don't understand why you don't want to appeal the ban.

it was a mistake

Please let me speak to another admin.

[crisp salmon]

they wouldnt have closed the ticket then. if they did the decision is final

[smoky berry]

You don't understand me

[crisp salmon]

i do trust me

[smoky berry]

noooooooooooo

you are stupid

You don't understand anything

Hi there! Please provide us all of your rust accounts. Failing to do so will result in a deny of this appeal. Thank you!

This is what they told me

[crisp salmon]

i will politely ask you to stop this conversation. as i said i understand what happened and there is nothing you can do. you are banned. go play somewhere else. final decision.

[obsidian zealot]

why did i just get banned for no fucking reason

[crisp salmon]

!appeal

[glass olive]

Hey, @obsidian zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian zealot]

!appeal

[glass olive]

Hey, @obsidian zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian zealot]

fucking 1-3 days im just on a new server idc lmfao

[mint warren]

@patent wolf What kind of help do you need?

[patent wolf]

How can I check if my DC has bound my Steam account?

[mint warren]

!link

[glass olive]

Hey, @patent wolf

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mint warren]

https://rustoria.co/link

Here

[pulsar shell]

Can an admin out some upkeep in my TC for me 😭 someone hacked my steam last night as I was doing upkeep. Now I’m locked out and waiting for support. The base may be lost 🤣😭😭

[crisp salmon]

we dont interfere with gameplay

[pulsar shell]

Well that’s trash

[crisp salmon]

your account is your responsibility. nothing we can do about that.

[pulsar shell]

No, but you could help the base out in your server. But, okay

[crisp salmon]

as i said. we dont interfere with gameplay

[brittle narwhal]

<@&874995535881326632> 76561199410016594 please check this guy cheater

[safe edge]

And when will they answer my appeal?

[glass olive]

Hey, @brittle narwhal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp salmon]

dont ping staff. make a ticket if u found a cheater

[crisp salmon]

!report

[glass olive]

Hey, @brittle narwhal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp salmon]

appeals take 1-3 business days to get a reply

[pulsar shell]

I was more surprised to see how many bans the guy hacked me had. Not sure how he even has a steam account still

[crisp salmon]

did you get banned on rustoria? if so make sure to make an appeal.

[crisp salmon]

!appeal

[glass olive]

Hey, @pulsar shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar shell]

I have no idea. I got kicked off rust and can’t login to my account?

So I have no idea if I got banned lol

I’m waiting for support to even reply to me about my account, somehow they logged into my account without needing my phone to approve a new sign in

[coarse thicket]

you need to lock your account before anything happens

[grave flax]

!appeal

[glass olive]

Hey, @grave flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

too many ways to do that now a days, most common one is clicking on links or fake website asking for login

[pulsar shell]

Yeah but I had authenticated on, phone number linked. Anytime I login somewhere I have to approve it on my phone

Idk why I didn’t have to when they logged in.

The first thing they removed was my steam phone guard authenticator…

Mid making rockets and doing upkeep, pain is real

[crisp salmon]

!report

[glass olive]

Hey, @eager seal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

you most likely clicked on a phishing link then… ask steam to lock your account before its too late

[sly ore]

any admin on to check ticket #dc4aae?

[gloomy ravine]

Every ticket is checking in sequence . Please wait the respond will be delivered in 1-3 business days

[smoky berry]

Hello, I really beg for mercy.

If they were going to lift the ban, why are they saying they won't now?

[late delta]

I've been playing for the last couple of days but I try and load in today and it says high risk account what does that mean?

[sullen raptor]

What should I do if I submitted an application 2 days ago and 6 hours ago I still haven’t received a response?

[coarse thicket]

means you’ll need to appeal

[coarse thicket]

give it some time.. they’ll answer sooner or later

[sullen raptor]

I would wait, but my house is not there and my clan is waiting for me to be unbanned. I have a choice between you and choosing another server. I was hoping that they would answer me when I return from work, but in the end, no.

[coarse thicket]

post your ticket&steam id, maybe an admin will look into it

[sullen raptor]

Where exactly can I do this? I don't understand English very well.

[coarse thicket]

!steamid

[glass olive]

Hey, @sullen raptor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse thicket]

and your ticket id also

@rigid aurora i see you in support voice channel, what do you need help with?

[sullen raptor]

The administration responded to me, but I see they didn't read what I wrote and blocked my appeal. Do I understand correctly that I can't re-submit the application?

[rigid aurora]

i have problem with VIP on your sever EU Medium, it shows me i buy VIP, but i dont buy anything and i need money back please i dont play on your server and why it buy vip automaticly ?

[coarse thicket]

pretty much yes

[coarse thicket]

!cancel

[glass olive]

Hey, @rigid aurora

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[sullen raptor]

Well, basically, I'm not surprised by the administration's decision because you're all the same and don't know how to watch your players. You should probably punish an innocent player who was given a house for helping him. Good luck. Your server has dropped to 0 for me, a regular player. Bye-bye.

[coarse thicket]

if the instructions are not enough please make a ticket here #payment-support

[rigid aurora]

and u can please give money back from this subscription ?

[coarse thicket]

#payment-support

[rigid aurora]

it shows me i already have 1 ticket

[coarse thicket]

it will be handled shortly

[flint eagle]

High risk account ban meaning? Is it just low hours?

[flint eagle]

^

[coarse thicket]

!appeal

[glass olive]

Hey, @flint eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flint eagle]

I’ve submitted I’m just asking a few reasons why?

[coarse thicket]

i have no clue, you can ask in your ticket

[flint eagle]

I’ve played 10k hours on console just wanna play with my aks 😭

I’ve got 2 rows on us Monday man fuc

[coarse thicket]

keep in mind ban appeals could take from a day to 3 days

[flint eagle]

Wicked ✌🏽

[silk veldt]

Thanks for unbanning my mate, who is a player and was banned for high risk account ! When a nice job is made, I can recognize it ! Thanks a lot 🙂

[karmic moon]

Will blueprints be wiped in the next wipe on EU Medium?

[coarse thicket]

if you have them already, no

bps only wipe on force wipe

[slow marsh]

если мне отклонили аппеляцию когда я могу подать ее снова ?

[coarse thicket]

unfortunately you can not anymore

[still forge]

can an admin help me

[gloomy ravine]

Hello what happened. I can pass your word

[still forge]

i have 2 accounts and im banned on my alt for suspicious account, is there a way i can link both of them to get unbanned on my alt, or get banned on both

[violet ruin]

!steam id

[violet ruin]

!steamid

[glass olive]

Hey, @still forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet ruin]

both

[still forge]

yes sir

this is my alt 76561199540582879

this is my main 76561198042905050

its even linked on my discord

my main

[violet ruin]

forwarded

[still forge]

thank you very much, if they are gonna ban me on my alt might aswell ban me on my main

[blazing pelican]

I haven't still got response a my Appeal #aa2823

[coarse thicket]

how many days has it been?

[still forge]

rocky i waited 5 days for them to tell me no

[blazing pelican]

1 day

[coarse thicket]

2 more to go

[blazing pelican]

ugh

[coarse thicket]

ban appeals take 1-3 days

you could be lucky and get a reply today who knows..

[feral patio]

help, the admin in the ticket asked me to provide us with all of your rust accounts. after I send my main account and alt , my ticket was closed 2 days later without a single message,

[coarse thicket]

well.. thats their final decision not much you can do

[feral patio]

my account was considered suspicious because I didn't play on it as often, im dont have bans on main account i can veref it too

[coarse thicket]

to my knowledge if they close the appeal that means its their last decision but you can also just drop your ticket&steam id and an admin might take a look at it

keep in mind i said "might" so its not 100%

[idle moss]

Hi i just got banned on Rustoria.co EU Small , reason ( playing with cheaters) can i talk to an admin, i just want to know at least who was cheating in my team so i will no longer play with him in the future

[feral patio]

how i can do it

[coarse thicket]

have you checked if your ban is temporary?

[idle moss]

yes is 7days

[coarse thicket]

copy your ticket id and post your steam id or you don't know how to get any of them?

[feral patio]

Appeal #88f5d9 its and steam id when ban 76561199644299664

[coarse thicket]

there is no way of checking but you could ask your team or find a different way to figure out

[idle moss]

does the admin that banned cannot tell? cuz the team i play with doesn't say, tho i may still wanna play with some of them

in case i cannot confirm who is the cheater i may get another ban in near future...

[coarse thicket]

the admin can tell you, your best bet is creating a ban appeal and ask there

[idle moss]

how and where i can do that?

[coarse thicket]

or you could just ask your team to join 1 by 1 on stream to see who's the one banned 😅

[coarse thicket]

!appeal

[glass olive]

Hey, @idle moss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave flax]

!appeal

[glass olive]

Hey, @grave flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave flax]

Guys, how long does it take on average to review an appeal?

[coarse thicket]

1-3 days

sometimes less depends on your situation

[smoky berry]

cyber

hello

[coarse thicket]

cristian

hello

[smoky berry]

Hi Cyber, I opened a ticket almost a week ago saying I was banned for being a high-risk account and I hadn't done anything wrong. They told me to tell them how many accounts I play Rust with, and I wasn't home at the time and couldn't answer. They said if I didn't answer they would close the ticket. Well, they closed the ticket. I wanted to know if I could appeal again since they might lift the ban.

[coarse thicket]

are you able to create another ticket?

[smoky berry]

yes

[violet ruin]

!appeal

[glass olive]

Hey, @still forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

you will need to put all of that in a appeal ticket

[coarse thicket]

go ahead and make sure to include all your other accounts this time

[smoky berry]

Okay, so I have one account and my brother has another, and we each play on our own. The problem is, I think Rust has a bug, because if I log into his account from my PC to play, it looks like I'm playing on my own account. I don't know why. I'm actually playing on his account, but it shows up on the servers as if I'm playing on mine.

I really only play on one Steam account, just mine.

I accidentally logged into my brother's account once and it appeared as if it were mine, I don't know why.

[coarse thicket]

explain everything in your own ban appeal, it's pointless saying it here

[smoky berry]

okey

cyber

[coarse thicket]

cristian

[smoky berry]

It won't let me create another ticket; it says I already created one for that ban.

[coarse thicket]

oh well.. it's a game over then

[smoky berry]

So I can't do anything?

[coarse thicket]

sadly not

[smoky berry]

You really know I didn't do anything wrong.

But you're an admin, can't you do anything?

You know that many people were banned for that reason for no reason.

[coarse thicket]

click on my name and read what roles i have

[smoky berry]

I loved playing on this server

oh

They didn't actually lift the ban because I couldn't tell them anything; I didn't have time.

[still forge]

this time but i cant make a ticket cus i already tried to appeal but they didnt even read and denied it

[smoky berry]

Can't I talk to someone who's an admin?

[coarse thicket]

if you both think it was unjustified, message the admin who banned you privately @smoky berry @still forge

[still forge]

i dont know who it is

[smoky berry]

I don't know who he is

[coarse thicket]

put your ticket and steam id here and mention the admin role asking who's the admin responsible for your ban

[thorn idol]

I got banned for high risk acc and got denied without any reason and explanation

[still forge]

Appeal #551a56

[smoky berry]

#d55399 cristianmuriel023 <@&274971100184576010> Who responded to my request?

[split oar]

my rtg vip dosnt work and i dont know why

[coarse thicket]

!vipissue

[glass olive]

Hey, @split oar

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[coarse thicket]

@narrow quiver do you need help with anything?

[narrow quiver]

yes

[coarse thicket]

type the issue

[narrow quiver]

why do you think im in the vc

i need a coonect link for a sever thayt wipes tmr and a time Rustoria.co - EU Medium

[coarse thicket]

#server-info

[narrow quiver]

oh thanks

[narrow quiver]

is it 10 am or 9 am?

[coarse thicket]

i have no clue which server region you're talking about

[narrow quiver]

can you just send me the thing for it were it say wipe in black hours

[coarse thicket]

it says exactly the wipe hour in #server-info

[narrow quiver]

ok so 21 hours?

[coarse thicket]

if it says 21 hours then yes its in 21 hours

[narrow quiver]

k

thanks i run a team just trying to get stuff ready

[gloomy needle]

I've played on your servers a year ago, everything was ok, ping 70
There were no crashes or freezes
But since 2026 I can't play properly on your server, I am always standing on one place or run and being placed back
What's wrong? Is it because I'm from Russia? The nearby clan is fine and has no problem, because they are from Europe
I'm just a girl from Moscow and I can't understand this, pls explain it to me

[coarse thicket]

did the problem start with "deep sea" update?

[gloomy needle]

no

[coarse thicket]

i assume you play on eu east long, correct?

[gloomy needle]

long

[raven mist]

Please make a #network-support ticket, so our network engineer can help you with that

[latent token]

Hello. I got a problem
I was banned for "Banned: High Risk Account" I didnt do anything!!! Can you unban me?

[coarse thicket]

!appeal

[latent token]

I didnt violate any rules!

[glass olive]

Hey, @latent token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorn idol]

@latent token i did also get ban for that they till will denie your appel and dont say anyhting

[coarse thicket]

don't give false information when your situation is different than his

[latent token]

What a hell... I just played and received ban LOOOOOOOOOOOOOOL. Shit wipe

[coarse thicket]

create your appeal and don't pay too much attention to what hes saying, your situation is clearly different than his

[latent token]

Thank you sir. I will give it try

[latent token]

How much time you need to check my appeal?

[coarse thicket]

it might take from a day to 3 days, and im not an admin

[latent token]

My friends waiting me on server and you banned for nothing. Interesting
Is it possible to escalate this ticket?

[coarse thicket]

not really..

[odd siren]

Ticket #e3d766

[grave flax]

admins check please Appeal #22d809

[cobalt jackal]

Appeals are usually reviewed within 1–3 business days, but it can be more or less depending on the situation, so please wait patiently.

[latent token]

Sir, please

Appeal #2abe66

My friend waiting for me...

[cobalt jackal]

Appeals can’t be sped up and there’s no fast track. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[radiant horizon]

@sturdy terrace

[sturdy terrace]

?

[radiant horizon]

u banned me

Why did you ban me?

[sturdy terrace]

oh yeah, I just caught you trying to sell a base (real world trading) which is strictly not allowed. As long as you understand that I can unban you, but if we catch you doing anything similar again, we will not be as lenient.

[vocal rover]

hey i was banned for a vpn i think i beliebe i sent an appeal how long til i hear back

[radiant horizon]

ok

[odd siren]

unban him

[sturdy terrace]

you understand that selling anything in game for real life currency is not allowed on our servers?

[odd siren]

@sturdy terrace unban him pls, he know what you say

[radiant horizon]

I'm honest, I wanted to sell the house for rockets or another house, I don't need money, I work as a cop.

[odd siren]

rlly joke

[sturdy terrace]

your appeal will be looked at by your banning admin as soon as they are able to. The usual response time is 1 - 3 business days, but it can be more or less depending on the situation.

[twilit lintel]

brother, he wrote it for fun, what ban, he has a vip on растории all the time and he's always playing, it's some kind of idiocy

[sturdy terrace]

alright, if you weren't planning on selling anything for real life money then thats fair, but if you tell people to come to your private dms like you did, we have to assume that you're trying to sell stuff for real life money. I'll let you go this time, you should be fine to connect in around 10 minues

[odd siren]

[gleaming ether]

whats the average wait time on a responce to a ban ticket?

[twilit lintel]

Thank you brother

[odd siren]

rustoria dead

[sturdy terrace]

usual response time is 1 - 3 business days

[odd siren]

admin can you give me role in server

[sturdy terrace]

what role?

[odd siren]

im want raiding my neighbors

give me x1000rocket

[gleaming ether]

ok thanks, i will let them know. should be an easy fix as theres no shot he is cheating, his shit at the game! 🙂

[sturdy terrace]

I cannot do that. If are no longer in need of support, please head to #general @odd siren

[odd siren]

[radiant horizon]

[odd siren]

[toxic shard]

That goes directly to Discord trust and safety, I hope your discord account was not important to you

[zenith ivy]

hey storms ive appeared to have been banned for no reason is there someone i can talk to

[sturdy terrace]

Hey, could you please head to our website (https://rustoria.co/support) and make an appeal, so your banning admin can have a look?

[zenith ivy]

i did is there a way to tell if someone is looking at it or should i just wait

[rigid ridge]

wtf admins, I wrote a ticket on the website about high risk and you unbanned me, and 10 minutes later I was banned again, and now you're not responding to my appeal. Is there any way to resolve this?

[sturdy terrace]

just wait your banning admin will get in touch whenever they get the chance

[latent token]

Same situation 🙁

They banned me without reason
Appeal #2abe66

My friend very angry and he is waiting for me... but 1-3 days too much

[rigid ridge]

my Appeal #1d84aa

[rigid ridge]

ты че ебанутый какой ловит даже на парковке,ты уверен что тебе разбан нужен

[latent token]

Братан, рофл

[rigid ridge]

меня разбанили и через 5 минут опять забанили

[radiant horizon]

я играю на 2х акка

[latent token]

Они забанили меня без причины мощно и быстро 😮
Я просто файтился с типами по немногу и фармился. Во время фарма меня отъебнуло по причине High Risk

[radiant horizon]

если 1 в бан улетел 2 й и так далее

[latent token]

Это же пиздец!!! Я в ахуе. Я тимом сидел и меня забанили

тим соло теперь ХАХАХХАХАХА

[latent token]

Та у меня нет других акков. Поигрался я на пиратке значит... пересел на официалку, а тут меня банят

Нахуй так делать? Непонятно. В правилах ничего не нарушил... надеюсь компенсация будет иначе нахуй такой говно-сервер

[lucid spire]

excuse me sir

i made a ticket as my appeal was accepted however i was not unbanned, the admin told me to appeal it again so i made another tcket saying i cant as it says its already appealed and they blacklisted me from tickets? @sturdy terrace

[sturdy terrace]

?steamid

[glass olive]

Hey, @lucid spire

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid spire]

76561198731175898

literally made ticket and they banned me from tickets

[civic lily]

Is there any chance of me appealing my ban for playing with a cheater, when i go to appeal it says my ban is already appealed.

[inland marten]

Appeal #9c9b89 havent played rustoria for 30 months i log in now and im banned?

[sinful laurel]

Что делать , я пытаюсь кинуть тикет на игрока, его не находит ни по айди ни по нику ?

[valid flame]

76561198772522737

rage

76561198772522737 rage

[civic lily]

This is not my first appeal all i am asking is someone to revisit and see if there is anyhting that can be done.

[sturdy terrace]

Hey as you were told in your ticket, your ban will remain. You're free to play elsewhere

[lucid spire]

so why was a blacklisted and also my appeal was accepted?

[rigid ridge]

@raven mist Admins, you approved one ticket and one appeal for an unban on my website, but I still haven't received the unban. How can I resolve this issue?

[rigid ridge]

help pls

[lucid spire]

they do it all the time and then just blacklist you from tickets if you ask about it

[rigid ridge]

They've already stopped letting me create tickets and appeals.

[raven mist]

You get one chance to appeal

[rigid ridge]

in web

[lucid spire]

ha they did it to me to

[raven mist]

making tickets is about cheater reports or bugs

[lucid spire]

my appeal was accepted but they aint unban me

its discrimination

[rigid ridge]

So you brought her to me, but didn't unban her.

[rigid ridge]

What should I do with this?

[raven mist]

Who,what,where?

[raven mist]

You've got quiet the history lmao

play elsewhere

[rigid ridge]

on your website

[rigid ridge]

Appeal #1d84aa****The appeal was approved, but the ban was not unbanned.

[icy canopy]

but how he can join to server, if u writting u got unban, and he still cant join

[raven mist]

!steamid

[glass olive]

Hey, @rigid ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rigid ridge]

76561199153083086

[raven mist]

Try now

[rigid ridge]

Thank you

[rigid ridge]

everything worked

[civic lily]

Hi I was banned for playing with a cheater on 8/25/25 and there was some confusion with my last appeal and I am now unable to appeal anymore. If anyone can help me out and revisit my case I would greatly appreciate it. steam id:76561199123797199 Appeal #5083df

[shy remnant]

Was your appeal denied ?

[civic lily]

Yes it was

[tawny tangle]

br long : There are two people using cheats or macros; you can check them. They shoot very straight with all weapons. Their names are Alsy and Achy.

[north crest]

!report

[glass olive]

Hey, @tawny tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[civic lily]

Yes, the appeal was denied. But in the appeal they say I have been banned four other times for the same thing, while I was only banned once before. I understand fully what I have done and that there have to be repercussions, I have been banned now for almost seven months and just wish to play the best servers again.

[tawny tangle]

ty

[ocean thistle]

Incorrect. You appealed once before, but you have been banned 4 times for the same offense.

[civic lily]

Ok in my appeals I saw only the two tickets, which lead me to think I was only banned twice. I must of pushed the bad times of the first two bans out of my head. Thank you and sorry for the confusion.

[ocean thistle]

No problem. I wish you the best of luck elsewhere.

[civic lily]

Thank you. Same to you.

[narrow quiver]

what is the turrot limnt on Rustoria.co - EU Medium

[grave flax]

admin that answered my appeal answer me pls Appeal #22d809

[coarse thicket]

like any other official server 12

[narrow quiver]

ok thank you cyber

[grave flax]

Appeal #22d809

[lyric terrace]

does toria do refunds on vip?

[coarse thicket]

#payment-support

[lyric terrace]

i have two active vips for the same server

[coarse thicket]

did you renew them or was it automatic?

[shy shell]

how to i report a player via ticket

[lyric terrace]

renewed it 😂 i forgot it was med not long

[coarse thicket]

!report

[glass olive]

Hey, @shy shell

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric terrace]

can i gift one to a teammate?

i havent logged in since i bought this new one

[wispy dirge]

For that you will want to make a #payment-support ticket and they can help there 🙂

[wispy dirge]

?refund

[glass olive]

Hey, @lyric terrace

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[lyric terrace]

whats the avg respone time ive had a ticket for 5 hours?

i need to give this vip to teammate before wipe 🤣

[crisp salmon]

ticket or a ban appeal?

[lyric terrace]

payment ticket

[crisp salmon]

the admin will see it asap.

[flint dragon]

Is eu east medium open now or does it first open tomorrow at 4 pm?

[coarse thicket]

server looks online to me try and connect, if it doesn’t work then you have to wait

[inner harness]

#support

[coarse thicket]

hi

[lyric terrace]

can an admin accept my ticket please

[coarse thicket]

is it related to payment?

[lyric terrace]

yes trying to get a vip transferred to a teammate

[coarse thicket]

there’s only certain amount of admins who handle payment tickets so please give it some time

[sinful laurel]

#support

[coarse thicket]

you are indeed in support channel

[sinful laurel]

I'm making a ticket for 2 players on the website, but it doesn't find them by name or ID. They're cheaters.

[coarse thicket]

have you selected the server first?

[sinful laurel]

yes

a lot of people complain but we can't create a ticket

[coarse thicket]

send me their steam id privately

[torn hollow]

how do you check map for wipe

@coarse thicket

[coarse thicket]

!map

[glass olive]

Hey, @torn hollow

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[coarse thicket]

!report

[glass olive]

Hey, @steel sail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

dont mention anything about the cheater please

[wanton bridge]

<color=#28B463>Unban in: 17H 45M</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color> I was banned from the server 14 days ago. Today is the server restart, and I’ve been really hoping to come back, but I’m still banned. I’m a streamer, and this server means a lot to me—I love playing here and sharing it with my viewers. I sincerely apologize if I did anything wrong. Could you please review my case and consider unbanning me? I would truly appreciate it. Thank you so much

#support

[coarse thicket]

have you made a ban appeal?

[glossy rain]

If I made a ban appeal around 6 months ago and it got denied, will I be able to make another in the future? I was banned for association

[coarse thicket]

have you checked if you’re able to create a new one?

[glossy rain]

Yeah a few minutes ago. I was coming to see if there was a like a time frame I had to wait with making another ticket.

[coarse thicket]

there’s no time frame, make one and try your luck

[placid robin]

!force sea med

[glass olive]

Hey, @placid robin

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1775152800:F> (your local time) is the time of the next force wipe and it will happen <t:1775152800:R>.

[placid robin]

!force

[glass olive]

Hey, @placid robin

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1775152800:F> (your local time) is the time of the next force wipe and it will happen <t:1775152800:R>.

[coarse thicket]

it's a normal map wipe not force

[subtle matrix]

SEA Medium

All SEA servers restart daily at: <t:1773964800:t> (<t:1773964800:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1775152800:F>

SEA Medium
IP: connect medium.rustoria.asia
Next Wipe: <t:1773903600:F> (<t:1773903600:R>)
Wipe Schedule: Thu @ 3PM SGT Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[warm wedge]

i got false banned for cheating how do i go about this

[coarse thicket]

!appeal

[glass olive]

Hey, @warm wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tired spade]

<@&874995535881326632>

there are cheaters in are base

1000% full cheating

[warm wedge]

can someone please look at my appeal pleas e

[coarse thicket]

don't mention the admins for that

make a report on the website

[tired spade]

new accs private\ profiles

[coarse thicket]

!report

[glass olive]

Hey, @tired spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

appeals could take from a day to 3 days

[warm wedge]

no way man im false banned tho

[spare robin]

z

[warm wedge]

this is madness no way i need to wait 3 days for a false ban appeal when wipes in 1 hour

can a admin please look at Appeal #551736

i wanna play before the server wipes

please and thnak you

[placid iron]

Sea Main down? i keep getting connection attempt failed? I dont use vpn or proxy or anything

[coarse thicket]

looks fine to me

[placid iron]

Okay so whats the deal with the failed attemtps haha

[coarse thicket]

restart your internet

[placid iron]

Other servers no issues

[coarse thicket]

#network-support

[placid iron]

yeah i did