support

[lament thunder]

yessir thanks!

[vital sky]

its say playing with cheater cause i tried multiply times to join cause i thought it was buggin

[coarse thicket]

with no timer?

[vital sky]

no

[opaque flare]

so i tried loading into one of the monthlys and I havent played in a while and it kicked me for cheating I was wondering if i could get an admins help?

[coarse thicket]

then all you have to do is wait

[coarse thicket]

!appeal

[glass olive]

Hey, @opaque flare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opaque flare]

ok i just did and when i tried to link my discord to get the appeal notice it says cant link

[vital sky]

alright thanks for letting me know @coarse thicket

[coarse thicket]

what error are you getting? if you dont mind sending a screenshot of it privately

[coarse thicket]

no problem

[opaque flare]

ok i just did cyber

[vital sky]

cyber i just talked to the only other person on my team who has been on sionce wipe and he said hes not banned

but i am

[coarse thicket]

the admin who banned you will explain everything in your appeal, i can't help you further than that sorry

[vital sky]

alright thanks sorry for bothing u

[tawdry geyser]

can someone look at my appeal its been 3 days.

[vital sky]

cyber i got a qetion

is there anyway for you to see who it was that they said was cheating im my team

[coarse thicket]

nope

[vital sky]

olny the person who apeals can

[tawdry geyser]

@moderat@coarse thicket can you help me with my appeal

[coarse thicket]

sooner or later they will answer, be patient

[tawdry geyser]

when do i come back if no one answers.

[coarse thicket]

they will answer

[dreamy nimbus]

just wondering what’s happening with Luckylad as he got a reply back 7 hours ago on his appeal but heard nothing back.

[shy wadi]

holys

holy almost 1 month and nobody did my appeal

[coarse thicket]

send me a screenshot of your appeal privately

[tawdry geyser]

are you saying ill have to wait a month😲

[coarse thicket]

thats not correct

the person probably doesn’t even know where to check his appeal, im still waiting for him to send me a screenshot

[tawdry geyser]

okay

[ruby summit]

CHEATER ONLINE IN BR MAIN

[glass olive]

Hey, @ruby summit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

!report

[glass olive]

Hey, @ruby summit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drowsy cloud]

what's the problem?

High Risk account

[coarse thicket]

!appealru

[glass olive]

Привет, @drowsy cloud

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[coarse thicket]

!report

[glass olive]

Hey, @cloud steeple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

don’t mention the cheater name

[glass olive]

Hey, @cloud steeple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[trail basalt]

lemme pay for an unmute admins

[storm falcon]

You can't play peacefully, it disconnects you. There are several of us with the same problem.

[tawdry zodiac]

You can't play @vivid relic . It times us out every minute.

[coarse thicket]

for how long it been like that?

[tawdry zodiac]

About an hour ago

[coarse thicket]

i informed the devs

[tawdry zodiac]

okay thnk

[bitter ginkgo]

is there a way to add custom stream URLs to boomboxes on us main?

[coarse thicket]

im not sure but i think that feature is disabled on official

[tawdry zodiac]

the longer the timeout problem is a delayed

[coarse thicket]

i didn’t quite understand, can you explain it differently?

[bitter ginkgo]

aw bummer I was ganna make a yacht and have a yacht party

[coarse thicket]

i think the indian channel still there for that 😳

[icy vortex]

Hi, I was banned on the Rustoria.co servers, even though I only played there 1-2 times and it was more than a month ago. My account is not new, and I have 3,000 hours in the game. I was not on the server at the time of the ban. Can you tell me how I can appeal for a unban?
https://steamcommunity.com/profiles/76561199212457312/

[coarse thicket]

!appeal

[glass olive]

Hey, @icy vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry zodiac]

How much longer will the timeout problem on the BR long last?

[coarse thicket]

i informed the devs, i have no estimated time to say

[icy vortex]

I sometimes used a VPN while playing on the server due to the Discord ban in my country. Please tell me if it's possible to unban me if I stop using it while playing on your servers?

[coarse thicket]

did you make an appeal?

[icy vortex]

Yes, I just submitted it, but I'm wondering if unblocking is possible.

[coarse thicket]

time will tell

[icy vortex]

ok, ty

[bitter ginkgo]

more than half of the list you have for radio streams are dead (including the indian channel 🙁 )

[coarse thicket]

i guess its time for one of you to sing 😜

[rigid knoll]

i cant play on server cuz full rage cheater kill me 10 times

i can send video how he kill me

pls BAN HIM!

[raw pewter]

did you make a report?

[rigid knoll]

yes but how much time i need wait they kill all server

pls help

[raw pewter]

which server and ticket id?

[rigid knoll]

server rustoria sea long , id steam 76561198984926246 and i can give you link on video on youtube how he shot

[raw pewter]

i do not see any ticket made by you

[raw pewter]

!report

[glass olive]

Hey, @rigid knoll

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

make a ticket now

[rigid knoll]

ye sure

wait

[raw pewter]

this is why he haven't got banned yet, because no one make a ticket report him

[rigid knoll]

@raw pewter done

[raw pewter]

give sometime admin to respond, i am not working atm

and...

@rigid knoll

can you stop calling cheater out?

telling him admin is looking and he is going to get ban do not help us doing our job

even you know he is cheating, can you just not tell him or talk to him....i mean if he is not getting banned
you are the one getting killed by him

[rigid knoll]

okey

we can go raid them and you watch on him

how he shoting

[raw pewter]

i am not aviliable, i am on someone at the moment , but the admin will look into that when there is 1 aviliable

[rigid knoll]

We can play along with you in the investigation and go raid it. We don't need cheaters in the area. Tell us and we'll go right away.

[warm flume]

The website said they would address my request, but it has not been processed. Where should I contact them in this situation?

[cobalt jackal]

What do you mean? What request are you referring to?

!report

[glass olive]

Hey, @forest osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rare osprey]

How do I send a photo? I want to send a photo showing the cause of the problem.

[red gust]

hello i have kick from server eu long reaseon come to discord shenzyyy

[drifting herald]

Please send a DM with your steamid to @raven mist

[raw pewter]

or else you can make an appeal and shenzy will reply you when he is aviliable

[slender notch]

!appeal

[glass olive]

Hey, @slender notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly tartan]

!appeal

[glass olive]

Hey, @chilly tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly tartan]

How long will it take to process my appeal?

[orchid lynx]

Hello @chilly tartan , the standard response time for an appeal is 1-3 business days, but can be more or less based on the situation.

[crisp cape]

theres a guy who claimed all drone shops in rustoria eu long

[crisp salmon]

im sorry we do not interfere with gameplay

[crisp cape]

there should be something that limits it in the future

[crisp salmon]

you can always post a suggestion here #feedback-suggestions

[crisp cape]

but the thing is he just keeps resetting the timer on them

[scenic marlin]

When will FacePunch release a "high-risk server" detection feature to flag and ban so-called official servers that abuse blocking privileges?😂

[crisp salmon]

blocking privileges?

[scenic marlin]

baned privileges

[grand canopy]

Rustoria.co EU Main 76561199120184408 fly hack + water walk and aimbot

[crisp salmon]

!report

[glass olive]

Hey, @grand canopy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[still forge]

so basically an admin cant read what i send in a ticket, can i have some help please

and i cant open a new ticket

[coarse thicket]

if your appeal got denied then there’s nothing to do except moving on

[still forge]

bro, the admin asked me a question and denied the appeal.

can i send it to you?

[coarse thicket]

im not an admin..

[still forge]

can you just take a gander and see whos right

[raven mist]

I did, and the reply will stay the same

either play on your main account here or dont play here at all

[still forge]

so basically you didnt read what i sent? in the first message

[raven mist]

I did, if your brother wants to play ARC he can do that on another account

Reply will stay the same

main or nope

[still forge]

xd alr mate

[glass olive]

Hey, @hot spruce

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

dont post cheater’s id

[hot spruce]

ok will you check it?

[coarse thicket]

if you make a ticket on the website an admin will definitely check it out

[coral locust]

!report

[glass olive]

Hey, @coral locust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing wren]

Will new secure servers be launched?

[coarse thicket]

not for the time being but feel free to suggest it here #feedback-suggestions

[lament needle]

how can i see my vip's remaining time?

[frail wedge]

<@&274971100184576010> US LOW POP LAGGING AS HELL NO DEEP SEA ACTIVE!"!!!

[dreamy hamlet]

admin online？

[coarse thicket]

!report

[glass olive]

Hey, @dreamy hamlet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

@tender lodge i see you in support channel, do you need help with anything?

[olive vapor]

!report

[glass olive]

Hey, @olive vapor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[waxen kestrel]

как разбаниться нахуй. забанили просто так

4 день уже сижу из-за хуйни какойто

[rigid knoll]

guys can you take my appeal???? Ticket #645407

[knotty pine]

кто може скинуть карту чтобы скачат ьна расторию еу есть лонг

[small ridge]

hey i want to report a cheater

[outer moss]

<@&274971100184576010> tells me to go to discord when i try to join why?

[raven mist]

What name is on the reason?

[outer moss]

daarcket

[raven mist]

So please dm @lime sierra

[outer moss]

not taking dms toh

[raven mist]

?

ill forward your message to him

Whats your steamid?

[shut remnant]

i was playing rustoria eu main and got banned high risk account so i appealed ticket in browser can i unbanned? i literally wanna play server in my friend

[outer moss]

76561198034306628

i think he banned me last night and now hes not on anyway u can take it?

[raven mist]

I can, you're not allowed to sell ingame items for irl currency

[urban panther]

the appeals can take 1-3 business days to be reviewed and decided on. Beaware depending on how busy they are it may be a little longer than the 3 days

[outer moss]

okay can i just appeal y not just perma mute me?

[raven mist]

Because it is a warning, if you do it again you'll be perm banned

[outer moss]

but i cant join shenzzy

[urban panther]

that is all up to the admins and above, i am just here to help people figure out where to open tickets

[raven mist]

You're now unbanned

[outer moss]

thank you homie

[urban panther]

oh there you go, thanks Shen

[outer moss]

shenzy you a real 1 home love you

[snow solar]

rustoria > any other server

[shut remnant]

@urban panther thank you

[weak gulch]

2812 pls

[violet ruin]

?

[weak gulch]

Hello, I have already reported the issue on the official Rustoria website.

[violet ruin]

please be patient )

[scenic marlin]

So the administrators still won't provide an explanation? What does "high-risk account" mean? Does it mean that apart from the streamer and your administrators, no one else should have a good K/D ratio?

😂 😂 😂 😂

Tyrant, Server Emperor, Fool

[wispy dirge]

There is a good bit that goes into that ban, and it's not just given out willy nilly.
Try appealing in 6 months or so and see how it pans out.

[small ridge]

!report

[glass olive]

Hey, @small ridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

we find your account as too much of a high risk on our servers

[past ferry]

!appeal

[glass olive]

Hey, @past ferry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wary marsh]

hey, if my appeal was denied will i be able to appeal again ever? cause that was like 6 months ago and i cant even appeal on the servers a

[violet ruin]

you can try appealing on the website, if it doesn't let you then the answer is no and you will have to play elsewhere

[wary marsh]

🙁

[bitter siren]

what can you do if your appeal got denied on the website cuz you got banned for "cheating" even tho u have everything recorded and no staff wants to watch it tho and you cant appeal anymore?

[violet ruin]

play elsewhere

[bitter siren]

so you get false banned and all you get as message is play elsewhere? ;D

[violet ruin]

Pretty much. you got banned for cheating and the appeal was denied so you'll have to play elsewhere and move on.

[bitter siren]

not about me as told its about someone who had everything recorded and noone wanted to even look into it and it just got insta denied

[violet ruin]

Did they mention it in the appeal?

[bitter siren]

yes

[violet ruin]

then the staff must of had solid proof and didn't need it. anything else?

[bitter siren]

mhm surely the mods remembered who he banned and the direct circumstances around the ban 😄

[violet ruin]

do you need help with anything else?

have a good day

[silk veldt]

One more random high risk account ban...A guy who installed Rust 1 month ago and has a 0.82 KDA on a spawn spot...Nice moderation again !

[mint warren]

?appeal

[glass olive]

Hey, @silk veldt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silk veldt]

And again when a Russian clan is spotting our base...

a russian zerg

Appeal takes between 1 and 3 days. You already banned a guy from my team who is not cheating and now a new player. You are all disgusting.

We strongly wait next month on this thursday to leave that serv which is randomly moderated.

[raven mist]

We're doing countless HRA bans daily. Im not sure where these speculations are coming from even

what server are you playing?

[fallen storm]

Hi, how do i make a rapport?

[coarse thicket]

!report

[glass olive]

Hey, @fallen storm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallen storm]

ty

[peak valley]

abrir ticket

[coarse thicket]

ban appeal?

[peak valley]

I need to open a ticket; I suspect a clan is abusing a new bug and disconnecting players.

[coarse thicket]

!report

[glass olive]

Hey, @peak valley

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vagrant ridge]

How long does it take for you to get to appeal for a ban a second time?

[coarse thicket]

you mean facepunch second chance policy?

[vagrant ridge]

no i mean rustoria servers

[coarse thicket]

you made a ticket? or your first on was denied and you're unable to make a new one?

[vagrant ridge]

yeah i made a ticket 13 months ago that got denied and i want to make another one

[coarse thicket]

if you aren't able to make a new one then that means its their final decision

[vagrant ridge]

even after 5 years?

[coarse thicket]

[vagrant ridge]

Do you know if you guys follow up bans?

[coarse thicket]

i can't really help you further than that.. im only here to guide/help with basic stuff

[vagrant ridge]

who can i talk to?

[coarse thicket]

administrators

[vagrant ridge]

where do i get in contact with them? Cant dm them

[coarse thicket]

mention their role only if you think its worth it

[short salmon]

can some of the ADMINS KINDLY LOOK AT THE RAGE HACKERS IN Ticket #d08a4d

FUCKING UNREAL sersiously the cheating through on this server

I MEAN THE NAME HAS ALREADY IN IT I AM ACHEATING WTF

FUCKING PRIVATE PROFILE NO FRIENDS

[coarse thicket]

calm down.. your ticket most likely already being looked at

[short salmon]

its NOT the first time

you guys allow people named EAC CANT CATCH ME private profile

with vac bans on record WHY THE FUCK

just fucking STRAIGHT ban everyone with ANY vac ban on profile or private profiles

imbecile

[coarse thicket]

the admins are doing their part, you can also ask facepunch to improve their anti cheat

[short salmon]

you guys have trash rules

why allow vac ban account just autoban

why allow private profile just fucking autoban

[desert pollen]

chargebacks na minha conta porque?

[coarse thicket]

#payment-support

[toxic shard]

There is nothing bad about having a private profile, a good % of players have one

and even then you have several ways to go around it even for players

[desert pollen]

chargebacks na minha conta so da pra resolver isso pelo tickts?

[coarse thicket]

i answered you, do it here #payment-support

[toxic shard]

via #payment-support

[short salmon]

who cares ban private profile to make sure hes not cheating

[toxic shard]

??? public profile is not a proof someone is not cheating

[desert pollen]

ja fui la só que so responde das 7 am 7 pm

[toxic shard]

yes

[desert pollen]

voce nao pode me ajudar agora?

[toxic shard]

no, only a limited amount of people can help you with that

[desert pollen]

ok tanks

[short salmon]

just check my fucking ticket and ban the rage hackkers thank you

[toxic shard]

you tickets will be reviewed as soon as an admin is available to review it

[short salmon]

yes let them rage hack the servers no rush

got to wait long enough until they go offline and then u close the ticket because u have no evidence as usual

literally imbecile

[toxic shard]

no, just got to wait until someone is actually available

[short salmon]

nah u guys are imbecile we reported easy 5 OBVIOUS rage hackers past 2 wipes every single time ur admins were like so sadly he was offline and we couldnt collect evidence

[livid ravine]

Check your friend's ticket #8dce48, you've been banned for no reason

[short salmon]

w/e this game is just cheat only

ridicoulus

[toxic shard]

by the look of it non of the players you reported this year neither got banned by us (even after being spectated) nor by EAC

but you often say "I have proof" but never share them in the ticket

[short salmon]

bro what proof can a player have you are literally the server owner with the logs

and not only me reported them my mate with 5k hours too

[raven mist]

You're not the sharpest knife ngl

[toxic shard]

I said "but you often say "I have proof" but never share them in the ticket"

[short salmon]

im telling you the majority of them is more than obvious

[toxic shard]

you are the one saying you have proof but never share them

[short salmon]

where did i say that

[toxic shard]

in a couple of tickets

[short salmon]

i never said i have PROOF how cold i

what proof could i possibly have

[short salmon]

yea and i shared that one lol one of out all my reports

post the screenshot

the guy literally said in voice that hes hacking and started flying and u guys said ah bummer no evidence found

[toxic shard]

oh nvm on this one you did share it, our UI didn't load it, and it's actually the only gameban you got this year

[short salmon]

nice ui

its simply not understandable with the massive cheating going on that you dont AT LEAST autoban accounts with a vacban WHENEVER in the past

[raven mist]

What does vac bans have to do with rust

[short salmon]

everything someone who cheats once cheats again

[raven mist]

You’re just trying to say stuff that dont make sense

“Private steam” - ban

[short salmon]

for example?

[raven mist]

Vac bans ban

Anything else?

[toxic shard]

the only VAC bans happening in rust were for account missusage or cheat but speaking about 10y ago

[short salmon]

who cares just look at the amount of hackers

take some actual measuers already

[raven mist]

You’re barking up the wrong tree

[short salmon]

no im pissed that you dont ban the most obvious hackers of all time because of "lack of evidence"

[raven mist]

We ban alot. Like actually ALOT daily

[toxic shard]

well you wouldn't expect us to ban you jsut because you get reported for being slightly too good

oh nvm it doesn't happend to you

[raven mist]

Just because you didnt like a reply doesnt mean you need to crashout

[verbal lion]

Yeah dude

[short salmon]

man my mate is 15k hours in pubg and 9k hours in rust i dont think we cant tell if someone is BLATANT

[verbal lion]

Lets all cool off

[raven mist]

What does that have to do with anything

Relax your ego

[verbal lion]

You're being to snappy

[toxic shard]

well you only have 800h, your friend doesn't give you experience

[short salmon]

no but hes the one reporting them as well lol

[raven mist]

So…

?

[short salmon]

im just the one flipping in the chat

he just already gave up which seems to be the way to go

[verbal lion]

Cool down

[raven mist]

High hour reporters should get instaban perms?

[raven mist]

Welcome to rust

[toxic shard]

you speaking about Olfiminator ?

[verbal lion]

According to him

[short salmon]

simple rules - vac ban whenever -> ban
private profile -> autokick

[toxic shard]

then we might want to ban your teamate too I guess

[raven mist]

Autokick?

[short salmon]

yes he has to open profile to join

[raven mist]

So they can just join back

[verbal lion]

Private profile = Auto Kick 😬

[raven mist]

KMAO

[toxic shard]

^

[raven mist]

im going to sleep, my iq drops by the minute

Gl !

[short salmon]

yea with 50% cheaters u got to take some more robust measures

[toxic shard]

because his 15k hours are not on his current profile 🙂

[raven mist]

Einstein over here

[verbal lion]

How do I get Dedicated Player role?

[short salmon]

on pubg yea there is lol

[raven mist]

2k hours on one server

[toxic shard]

nvm I meant 9k hours

[verbal lion]

oh okl

[toxic shard]

his current account is quite fresh, it only has 2000h

might want to ban him to get the 7000h missing

[verbal lion]

Different games

[short salmon]

what the actual hell man

[raven mist]

Cant possibly compare pubg with rust

[short salmon]

man give me reasons on why a private profile is in ANY WAY legit

[raven mist]

Players like their privacy

[toxic shard]

I have private profile, I just want some privacy when I plau

[raven mist]

You’re making 0 sense again

[toxic shard]

a few of my teamates too

[short salmon]

privacy? like? cant see your game hours?

[raven mist]

What would game hours do..?

Or low hours also insta ban in your mind?

[toxic shard]

can't see any info from my profile and mainly can't see which server I play on

[raven mist]

At this rate we wouldnt have any players

[short salmon]

its not game hours its rust stats, owned items etc to reveal those who buy accounts for 5 dollars from fucking g2g

[raven mist]

We got a smart one over here

Anyways goodnight, gl Marc

[toxic shard]

gonna need it

[verbal lion]

[toxic shard]

anyway let's go back to the important part

where are the 7000h missing from your friend account ?

did he owned other accounts before ?

[short salmon]

instead of discussing with me why dont you do some actual work on tickets?

[toxic shard]

I'm in the metro, can't connect to a server, but I can check peopel accounts as you can see

speaking of suspicious account/players, where are the 7000h missing hours ?

because that's actually something really suspicious

or did you just lied about the amount of hours he has to get some leverage on what you were saying ?

[short salmon]

you are flaming the customer who reports cheaters for lying - what a guy

just be quiet and do your job

[toxic shard]

I'm seeing a suspicious situation and Im investigating it, that's why I do on my spare time

stop avoiding the question

[short salmon]

you are the one avoiding the actual topic which is why you dont ban blatant hackers

[toxic shard]

like shenzy said you are barking at the wrong tree, there is no cat to be find here

i'm just not available to manage tickets like I mentioned above

now your turn, what's up with your friend hours ?

[short salmon]

what is up with them

[toxic shard]

you said he has 9k hours in rust but his account only have 2000

[short salmon]

i check his profile and see 7.6k hours pubg and 3.5k hours in rust

[toxic shard]

that's not what you said

[short salmon]

when i texted you enraged i remembered 15k hours

[short salmon]

any further investigetional questions about this very relevant fact?

[toxic shard]

it just show that you have a tendency to overexageration then 🙂

[short salmon]

good talk - we report a hacker you flame us

usual treatment on rustoria

[frank thicket]

!report

[glass olive]

Hey, @frank thicket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frank thicket]

its been a bit over a week, wondering how my appeals doing.

[coarse thicket]

send me a private message with a screenshot of your ban appeal

[heady thistle]

Ticket #a34991 check ticket and video plz ( cheater )

[tawdry geyser]

i was told it would take 1-3 days to appeal and its been 4 days can someone look at it

[coarse thicket]

give it 1 more day

[dry meteor]

Como faço pra ver quanto tempo falta pra acabar o meu ban de um servidor?

[coarse thicket]

what was the reason for your ban?

[dry meteor]

Jogando com um cheater na pt, tomei ban de 7 dias mas nao sei quanto tempo falta pra acabar

[coarse thicket]

reconnect to any rustoria servers, the kick message will show the timer

[royal spire]

estou bugado entro no cerver e caio como se tivesse dormindo noar

[coarse thicket]

we can't help you with that, it's rust bug report it via F7

[royal spire]

pramin aparece time oupt entro no server e cai nao consigo levantar

[ember ruin]

Where admins in rustoria eu long ?
Cheaters in snow with full aim bot , flying , speed run ,....
Where anti cheat ? <@&874995535881326632>

[coarse thicket]

have you made a report on the website?

[ember ruin]

Yea

[coarse thicket]

one of the admins will shortly handle it, be patient

[ember ruin]

But why i lose my aks into cheat ? The admin are in server

No man the wipe will end and she not get ban

[gloomy ravine]

Hi there . I know losing gears is tough. And anti cheats sometimes cannot detect immediately. Since you already made a ticket please be patient ! Thank you

[ember ruin]

We made , but cheater out base cant wait , no admins in server can join and ban him

Eu long

[balmy cypress]

Hey, looking

Banned someone, is that them? @ember ruin

[ember ruin]

Yes

Man finllyyy

[balmy cypress]

sorry you encountered them, they were banned 5 minutes after the ticket was made

[ember ruin]

[balmy cypress]

[ember ruin]

His friend not in team

[molten geyser]

please help me I'm sure this is a technical error
me 76561198757703287
my friend 76561198755523297
please check Rustafied statistics, we were playing on au servers but we have ping 140
on rustoria sea we have ping 30-40

[ember ruin]

[coarse thicket]

AU and SEA are not the same you definitely will have higher ping

[scenic marlin]

You don't even dare to admit that you convicted me based on mere suspicion.

[cobalt jackal]

A high risk account means we consider the account too risky to be allowed on our servers. The specific factors behind that decision aren’t disclosed. You can of course submit an appeal here:
https://rustoria.co/support/appeal

[scenic marlin]

Of course you won't explain it publicly, because you convicted someone based solely on suspicion, right?

I submitted an appeal, and they asked me to provide other accounts. First, I cannot provide other accounts that I don't actually have. Second, I can't even send a message through the appeal system.

[last hearth]

@cobalt jackal can u check my ticket please

[cobalt jackal]

Sorry, but I Can't

[last hearth]

why

[cobalt jackal]

If you’ve already submitted an appeal, that’s the correct place for this to be handled.

[cobalt jackal]

I don’t have access to tickets, and they can’t be sped up from here. You’ll need to wait for an admin to review it.

[last hearth]

ok tnks u

[scenic marlin]

The correct thing to do is for me to provide an account I don't even have to defend myself against a crime I didn't commit? Just based on your suspicions?

[cobalt jackal]

I understand this feels frustrating, but appeals aren’t handled here. Any requirements or questions regarding your appeal need to be addressed through the support site.

[scenic marlin]

I can't submit an appeal again; you've closed it.

[cobalt jackal]

If your appeal was denied, then the decision is final.

[scenic marlin]

The message above indicates that I have already submitted an appeal and cannot submit another one. Secondly, the administrator asked me to provide another account in my appeal, but I cannot reply to this message at all, and I do not have any other accounts.

So you're convicting me based solely on suspicion?

You can just admit that you banned me because of suspicion. You're too lazy to investigate, you don't need another player like me, and you have a strong legal team to ensure you win this unfair ban.😂 😂 😂 😂

[cobalt jackal]

As you mentioned, you’ve already submitted an appeal. If your appeal was denied, that decision is final and you cannot submit another one.

[sand folio]

hi can i appeal on here?

i just got invited by a random

[cobalt jackal]

You can submit an appeal here: https://rustoria.co/support/appeal

[sand folio]

i cant do that tho

[cobalt jackal]

Why?

[sand folio]

im dyslexic

i forget codes

all the time

[meager rain]

are admins online now?

or it's time to sleep for ?

[coarse thicket]

mind explaining how that will cause any issues with your appeal?

[coarse thicket]

what you need help with?

[lucid hedge]

sounds like he doesnt know his password to his steam account he might be old

[sand folio]

i dont rember my password

[meager rain]

Just wanted to see if admins are on i was waiting for my tickets I'm good i'll just wait

[coarse thicket]

you will login with your steam account only and i am pretty sure your browser got it saved

[coarse thicket]

ban appeal?

[sand folio]

its not saved i checked

[coarse thicket]

you should then

[meager rain]

no It's about the cheaters i'll just wait ty

[silk walrus]

is SEA Medium down? i got timedout and cant reconnect

[sand folio]

how long is the ban do you know?

[coarse thicket]

1-3 days sometimes less

[sand folio]

i just checked if i was looged right when it happend i was looking at the gem stuff

[coarse thicket]

looks fine to me

[coarse thicket]

!appeal

[glass olive]

Hey, @sand folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silk walrus]

just checked and several players got booted at the same time it seems like

[sand folio]

i will just have to wait i dont know it

thanks tho

[coarse thicket]

if theres more people complaining on discord i will inform the devs

[coarse thicket]

you will need to make appeal otherwise you will be waiting for nothing

[silk walrus]

looks like i can reconnect again, i tried it twice even with client restart and it kept giving the same error. im now on a paid VPN and im loading

[sand folio]

what do you mean

[coarse thicket]

what are you banned for?

[sand folio]

it said playing with a cheater he was a random on the beach and got banned like 2mins after inviting me

i was not with him

[coarse thicket]

ah thats most likely a temporary ban for 7 days, try to reconnect and the kick message should show the ban timer

[sand folio]

it just says playing with cheater

[cobalt jackal]

You can recover your password if you don’t remember it, and then submit your appeal. playing with cheater ban is usually 7 days on the first offense, but it may vary depending on the case.

[sand folio]

i can try i dont know if i can

[sand folio]

i changed my password and made it

thank you

[frank thicket]

@raven mist

can u reply to this so i can dm u

[old laurel]

Hello need admin support relating to my account having renewal needs to be turned off I’ve tried to cancel it and it won’t stop charging my card

If not resolved I will charge back as I’m not currently playing rust nor will I this month or the next much appreciated

[coarse thicket]

!cancel

[glass olive]

Hey, @old laurel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[coarse thicket]

if that doesn’t work, make a ticket here #payment-support

[tender ember]

nah dm me so u can send me money

it goes to the homless shelter

local

[old laurel]

Go to my website and buy merch to enter to win a Toyota Supra bruh big business

Tax free car 🤣

Thanks @coarse thicket

[tender ember]

send me the car first

and ill enter the giveaway

[rare osprey]

BHQ play with cheater
BAN plz admin they runing server

[crisp salmon]

!report

[glass olive]

Hey, @crisp salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy vortex]

I was unban, but I didn't receive a notification, which is strange

[uneven hemlock]

Where exactly are the SV IP addresses published? Please help.

[raven mist]

#server-info

[sand folio]

can some one tell ted mosby thank you for me i know you dont like to be tagged

oh and cyber too

[modest pike]

Is there a problem with the server? (rustoria eu long)

#server-info

[crisp salmon]

you cannot connect?

[modest pike]

yes disconnect server

[crisp salmon]

let me check one second

[modest pike]

thanks you

[crisp salmon]

yeah i cant connect either. we will look it up thanks for letting us know

[muted kiln]

@crisp salmon Server is fully down bro

At least for me, on battlemetrics also

[steady jungle]

what about rustoria eu main?

its completely gone

[crisp salmon]

yeah guys the server is down.

we will fix is asap

[muted kiln]

10-4 ty

[crisp salmon]

im sorry for the inconvenience

[muted kiln]

@crisp salmon And what is going on with Rustoria Perfromance last couple of wipes? It was way best now its literally struggling with 9800x3d and lag a lot while we are getting 15 ms, any upgrades on that matter coming?

[crisp salmon]

i haven't noticed any performance issues on my end. maybe its something on your machine

[raven mist]

Last force deep sea changes happened which are strongly affecting performance overall

[muted kiln]

@crisp salmon I've check with other servers, whole team of 20 people claims the same. Every other server 200 plus fps in the outpost here next to the airfield 120 fps max. Its not lagging like last wipe last one was terrible lags.

[raven mist]

Aka fp is working on fixing that

[muted kiln]

Yep i've notice, that garbage collection happening non stop since the update

could be fr

ty

[raven mist]

Some servers even disabled deep sea

[muted kiln]

I don't blame them tbh, facepucnh taking care about updates only not about quality of game or cheaters expansion 🙂 Either way thanks for letting me know.

[lucid berry]

what's wrong with eu long?

[muted kiln]

Its down, coming on soon i guess

[lucid berry]

is it going to run back a bit ? or no

[muted kiln]

Could be im that is why im spamming reconnect 🙂

[polar flume]

devs are working on it shouldnt take long

[devout tide]

@raven mist Eu 10x is down

@hearty fulcrum @toxic shard

[crisp salmon]

we are having problems on Eu servers in general.

[raven mist]

Aware

[cobalt jackal]

No problem at all, I’m always happy to help 🙂

[halcyon sapphire]

good afternoon what is the problem why is the rustoria.co eu main server not working?

???????????????????

[prime thunder]

.

[prime thunder]

⬆️

[halcyon sapphire]

thank you

[lucid berry]

taking sooo long

[crisp salmon]

we are really sorry. and thanks a lot for your patience. unfortunetly we dont have and ETA we will inform you as soon as the servers are up again.

[muted kiln]

Kinda a, i've been eaten by some animal for sure so don't even give a fuck anymore 🙂

[modest pike]

I wonder when the problem will be resolved?

[muted kiln]

Hosting problem, it could take some time more.

[silver ravine]

my base was online raided while this shut down

[crisp salmon]

this is not possible the servers is not accesible by anyone.

[silver ravine]

they build raid bae and then boom hut down

[hoary ivy]

Is this where I come to appeal a mute?

[mint warren]

!appeal

[glass olive]

Hey, @hoary ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lucid berry]

тебя бля как бахнули если сервак впринципе лег

[lucid berry]

Is there any info abt when the server will be active

[lucid berry]

wha is ETA?

[silver ravine]

так говорю же кибу построили потом сервак лег

[lucid berry]

так и шо? врубят сервак их будет меньше уже , так шо изи деф

[silver ravine]

угу

[crisp salmon]

no ETA yet. im sorry

[misty bough]

Long?

[crisp salmon]

long, mondays, main and 10x is down rn

do not ping admins just make a ticket and wait

[muted kiln]

Bro started working at transportation company, everyone asking for an ETA 🙂

[crisp salmon]

https://tenor.com/view/cowboy's-gotta-do-what-a-cowboy's-gotta-do-pim-smiling-friends-a-cowboy-has-to-do-what-a-cowboy-must-cowboys-have-certain-things-they-have-to-accomplish-gif-18140990426465223013

[hearty saffron]

When will the long server start working?

[crisp salmon]

no eta atm

[misty bough]

long?

[bold finch]

eu main

[zealous turret]

WHEN tf eu lomg up

[crisp salmon]

no ETA

[wild cove]

What time is the wipe?

[crisp salmon]

!wipe

[glass olive]

Hey, @wild cove

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[frail wedge]

Dear Admins, pls investigate Ban-Evader, he proofid him self in Chat -> https://rustoria.co/support/e86efc

[crisp salmon]

!report

[glass olive]

Hey, @frail wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail wedge]

Stop typing Commands without reading any messages!

[crisp salmon]

im reading. make a ticket about it

[frail wedge]

IF you are reading, there would be a link to a ticket. so pls stop that shit

[crisp salmon]

make a generic ticket about that Ban-Evader you said. thats all im asking for. i read your message

[frail wedge]

Bro, why should i create a GENERIC Tickets if its a RuleBreak?

[whole trail]

where is eu toria long

[hearty saffron]

Yes , where long server

[crisp salmon]

we dont know yet im sorry.

[graceful swift]

why is mondays still down

[crisp salmon]

There’s an issue with one of our hosts in EU at the moment, they’re working on the downtime to bring everything back up again asap

The servers are back online! thanks everyone for the patience. sorry for the long wait. Have Fun!

[soft moss]

eu main not up yet

[crisp salmon]

theya re booting up. give it some time

[primal edge]

Hello admin please check my ticket, the hacker Ticket #59f09f

come to check now

[lone light]

Appeal #5823ca

dear admin I don't know why I got ban by high risk account. can you check it soon?

[coarse thicket]

appeals take 1-3 days

[muted rover]

what does this mean, the server is still banned?

[soft moss]

ur appeal is approbed

[muted rover]

Am I going to be banned?

[soft moss]

means no longer banned

[coarse thicket]

unbanned

[soft moss]

pretty self explainitory

[muted rover]

I haven't been hacked yet

[still forge]

useless admins ong

[lone light]

I may be ban by VPN

I am Chinese. Often need use VPN for playing EU

[coarse thicket]

when you try to make a new ban appeal does it say “ban not found”?

[muted rover]

@coarse thicket

[lone light]

what?

[soft moss]

eu main still not up

[coarse thicket]

!appeal

[glass olive]

Hey, @lone light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

when did they approve you?

[muted rover]

about 30 minutes ago

[coarse thicket]

send me your steamid

[muted rover]

https://steamcommunity.com/profiles/76561199508693142/

@coarse thicket

[coarse thicket]

i informed the admins

[muted rover]

thanks

[soft moss]

hello?

eu main not up yet

[coarse thicket]

nothing we can do sorry

[coarse thicket]

looks fine to me?

[soft moss]

https://gyazo.com/47385f9fdcc8f34998729b11fe1c247d

[coarse thicket]

connect with the ip

[subtle matrix]

EU Main

All EU servers restart daily at: <t:1773730800:t> (<t:1773730800:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1775152800:F>

🇪🇺 EU Main
IP: connect main.rustoria.uk
Next Wipe: <t:1773932400:F> (<t:1773932400:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[soft moss]

nvm had to restart the game

how dumb is that lol

[coarse thicket]

[last hearth]

!appeal

[glass olive]

Hey, @last hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate copper]

!appeal

[glass olive]

Hey, @delicate copper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

have you checked if its 7 days only?

[last hearth]

No bro

I make a ticket

[coarse thicket]

connect to any rustoria server, the kick message should display if there’s a timer or not

[last hearth]

No timer

Playing with cheaters

[coarse thicket]

okay.. for your knowledge appeals could take from a day to 3 days

[last hearth]

Okay, I understand, 1 week, 1 month is ok, but the player who plays with a cheater is banned. Can the banned player request clips or other things that admit that he violated the rules? Because none of this makes sense.

[lone light]

will he dm me at this chat later?

[coarse thicket]

you can post the evidence in your ticket

[coarse thicket]

yes

[last hearth]

proof that I was playing with other friends and I don't understand

[coarse thicket]

well its either one of your friends got banned or you invited a stranger to your team ui

[dim zealot]

Sorry for his english, hes using translate, he Just want ask if there is something visible that u guys can tell.he was playing with a cheater, One guy Just ask for a bag and After he got banned and he got banned too for play with a cheater but he didnt play with him, Just give One bag

[coarse thicket]

was he in team ui?

[dim zealot]

No

[last hearth]

No

[coarse thicket]

well.. you’ll get an explanation in your ticket

[last hearth]

ok thanks, I'm waiting for news

[sullen raptor]

Hello, I was banned for playing with a cheater. I joined your server about 3 days ago, won a solo, then in the chat a player was looking for help for a raid and said whoever helps will give him a house full of resources, said passwords, gave everything after I helped him raid, but I haven't played with this player before and am not very close. Can I pass the verification and file a complaint to unban since I am not his teammate and did not participate in their machinations. I am an honest player and do not like such players.

[coarse thicket]

try to connect to any rustoria servers and see if there’s a timer on the kick message

[sullen raptor]

Yes, 7 days

[coarse thicket]

good just wait it out

[sullen raptor]

How should I wait if I have resources at home, but in 7 days this won't happen. I didn't know that a cheater gave me a house. Can I completely remove the block?

[coarse thicket]

!appeal

[glass olive]

Hey, @sullen raptor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet rune]

!report'

[coarse thicket]

!reportru

[glass olive]

Привет, @velvet rune

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[nocturne pecan]

Nice server guys

[novel heart]

some admin can attention me please?

[dusky helm]

ı need help admin pls

[shy remnant]

Hi, what do you need help with ?

[shy remnant]

Hi, what do you need help with ?

[dusky helm]

I can't log into the game; it gives a cheating warning and kicks me out.

[glass olive]

Hey, @dusky helm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure cargo]

High risk account cant log i get this error i need help pls

[shut phoenix]

why was queue going hella fast now its hella slow on mondays

[shy remnant]

!appeal

[glass olive]

Hey, @pure cargo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Cause there's a maximum pop, when it wipes it's getting increased slowly but it most likely reached it's max

So queue will now move at the rythm of the players disconnecting

[pure cargo]

its not a ban i didnt even cheat or do something wrong just played casually yesteryday

[shut phoenix]

is there not a way to raise the maximum pop?

[shy remnant]

It is a ban, you need to appeal

[shy remnant]

No it is automatic

And 850 is most likely to be it's maximum tbf

[shut phoenix]

YHYH

[pure cargo]

banned for high risk account what that means exactly like a cheat or toxicity or what

idont even know what to type

[shy remnant]

Because your account is High Risk

Put in an appeal and we will give you instructions

[pure cargo]

i did and it says why u should be unbanned

[lone light]

because you are not cheating

it's a simple question

[smoky berry]

bro

My ticket has been open for 4 days.

no one answers me

ee

[lone light]

Appeal #5823ca high risk

[coarse thicket]

@muted rover try to connect now

[muted rover]

I was unbanned, thank you

[pure cargo]

Appeal #88cbc9 pls

[coarse thicket]

appeals might take 1-3 days be patient

[vast ermine]

where do i open tickets?

[burnt forge]

@midnight needle

[vast ermine]

i told facepunch i got stone so I got banned for 2 days from facepunch , i recovered the account but now im banned on some servers like rustoria , i never cheated, anybody can help?

[coarse thicket]

!appeal

[glass olive]

Hey, @vast ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long needle]

<@&274971100184576010> @lyric basalt Cau, prosim te, meho tyma neco zlobi ohledne pristupu na server. muzes prosim kouknout na tohle? Appeal #5920da aby clovek nemusel cekat 3-4 dny. ze problem bude na strane serveru. Predem diky

[flat oracle]

!report

[glass olive]

Hey, @flat oracle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[harsh oar]

player with cheat in rustoria eu long

ban thim

wtf no admin in server

this cheat

[coarse thicket]

!report

[glass olive]

Hey, @harsh oar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[waxen kestrel]

долбоебы отменили апеляцию

забанили просто так 5 дней мозги ебали и отменили аппеляцию

[harsh oar]

we report but they are not get ban

[coarse thicket]

give it sometime

[harsh oar]

iam wait

[gray quarry]

how lomg dpes it take to reply to ban apeal

[coarse thicket]

maybe 1 more day..

[gray quarry]

not trying to be rude sorry

jst asking

[gray quarry]

thank u

[coarse thicket]

i mean eventually they will answer you so dont worry

[gray quarry]

ty

[long needle]

<@&274971100184576010> Cau, prosim te, meho tyma neco zlobi ohledne pristupu na server. muzes prosim kouknout na tohle? Appeal #5920da aby clovek nemusel cekat 3-4 dny. ze problem bude na strane serveru. Predem diky

[violet ruin]

Prosím, čekejte. Poznámka: Standardní doba odezvy je 1–3 pracovní dny, ale může se lišit v závislosti na situaci.

[foggy vessel]

cheating error ?

[smoky pivot]

Good evening, why do they ban without reason?

[coarse thicket]

are you banned?

[waxen kestrel]

Your appeal has been denied. You are no longer able to add to the appeal.

[coarse thicket]

!appealru

[glass olive]

Привет, @smoky pivot

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[waxen kestrel]

НАХУЯ МЕНЯ ЗАБАНИЛИ

[foggy vessel]

yes

[coarse thicket]

!appeal

[glass olive]

Hey, @foggy vessel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

are you able to create another ticket?

[waxen kestrel]

как разбаниться, если меня забанили за high risk

мне отменили тикет, хотя я указал все правильно

я не могу создать еще раз тикет

[coarse thicket]

i believe that's their final decision then i can't help you more than that

[foggy vessel]

What is the reason?

[balmy cypress]

?steamid

[glass olive]

Hey, @foggy vessel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[foggy vessel]

I logged into the game and got banned.

[balmy cypress]

how would we know without your steam

no idea who you are

[waxen kestrel]

меня забанили просто так) я убил своего тиммейта, ниразу не промахнувшись, и меня блокирует спустя 30 секунд

[foggy vessel]

1050612633

[balmy cypress]

no

steamid

not invite code

[waxen kestrel]

меня забанили просто так) я убил своего тиммейта, ниразу не промахнувшись, и меня блокирует спустя 30 секунд

[balmy cypress]

click the link or i cant help

[waxen kestrel]

мне теперь нельзя поиграть на сервере? если меня уебал ебаный плагин долбоебский

криворукие пидорасы

[stoic warren]

а меня не одного откинула за читы

просто плагином хуйнуло

[foggy vessel]

76561199010878361

[waxen kestrel]

да долбоебы ебаные

[coarse thicket]

i'm not an admin, i can't help you..

[waxen kestrel]

пидорас бесполезный

[foggy vessel]

76561199010878361 ?

[stoic warren]

Еба

разбанили

[waxen kestrel]

как?

[balmy cypress]

fixed, join in 5 minutes

[coarse thicket]

!appealru

[glass olive]

Привет, @stoic warren

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[stoic warren]

я тикет писал ушёл спать и через 5 часов разабнили

[coral locust]

!appeal

[glass olive]

Hey, @coral locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen kestrel]

меня зато неделю грели, нихуя не отвечали

[foggy vessel]

But I waited so long, am I going to have to wait another hour or two?

[stoic warren]

тк мне его вобще удалили тикит но разбанили хоть

[balmy cypress]

as I said, 5 minutes

[foggy vessel]

So why was I banned? What's the reason?

[balmy cypress]

You were not supposed to be banned, error

[foggy vessel]

I understand ty

[foggy vessel]

I'm trying it right now.

[balmy cypress]

you should wait 5 minutes

[foggy vessel]

Isn't the time up?

[foggy vessel]

Will I have to wait in line again?

[smoky pivot]

@balmy cypress Can you see me in 5 minutes? banned error. my id 76561199110754630

[balmy cypress]

yeah

[balmy cypress]

looking

[foggy vessel]

ty

[balmy cypress]

I will message you

[balmy cypress]

thank you for what lol

wasn't replying to you

[foggy vessel]

😄

[vital seal]

здравствуйте, мою аппеляцию отклонили без объяснений, как мнее получить хоть какой-то ответ? Меня игнорировали 2 дня и до этого день...

[frail wedge]

Dear Admins pls investigate Racism -> https://rustoria.co/support/895574

[coarse thicket]

if your appeal was rejected that means its their final decision

[vital seal]

and how can I understand the reason?

[coarse thicket]

in your appeal there should be explanation https://rustoria.co/support/appeals

[vital seal]

there was no response, only the rejection of the appeal

[fossil lark]

Luke can you possibly check dm?

[vital seal]

I can't attach a screenshot here, but I can send it to your pm

[coarse thicket]

i'm the wrong person for that, i can't help you sorry

[vital seal]

I understand that, I just want to know where to write to get a response.

[west mica]

?steamid

[glass olive]

Hey, @vital seal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse thicket]

you're in the right channel for that, maybe post your steam id and ticket and an admin will look into it

[vital seal]

I already create a ticket with my steam id

[coarse thicket]

an admin already asked for your steam id above, type it here..

[west mica]

?steamidru

[glass olive]

Привет, @vital seal

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[vital seal]

I click on the link and it shows my steam id, I'm registered on your website, and discord and steam are linked

[coarse thicket]

okay.. can you copy your steam id and send it on discord? we're unable to verify who you are without steam id

[vital seal]

or i need to write my steam id here,

[coarse thicket]

here

[vital seal]

in this chat

[coarse thicket]

yes

[vital seal]

ok

[vital seal]

76561199565250424

[west mica]

Your appeal was denied. Good luck playing somewhere else

[vital seal]

but why?

[balmy cypress]

thats just the way it is

we don't give reasons

[vital seal]

so interesting

but I can't figure out what exactly caused my ban. What country am I in?

[balmy cypress]

We are not the government of a country, this isn't a democracy lol

[vital seal]

or my hours in this account

[balmy cypress]

Also looking at your country, we are probably treating you better than your government would haha

[vital seal]

i see this xD

[fossil lark]

Hellenwong account

[vital seal]

explain what that mean

[balmy cypress]

buying an account with fake hours

won't help you

[vital seal]

ahhahahahahah, i explain that problem in my ticket

[balmy cypress]

well the admin read that and still denied

so find a different server, I won't be replying again

[vital seal]

we need to buy new accounts at kazahstan region

[fossil lark]

2023 account with 1 single namechange in 2026 🤨

[vital seal]

otherwise, we can't purchase games, skins, etc.

[vital seal]

look at my other games and skins....

[fossil lark]

Twitch drops and around 20 eur in skins what’s that gonna change?

It’s not changing the fact that it’s a high risk account

[vague star]

is anyone having unstable ping on

eu monday?

i have 1gb up and down stable

[coarse thicket]

is anyone else complaining about it in game chat?

[vague star]

my whole team is

[coarse thicket]

i will inform the devs

[vague star]

we are not EU

we all are like 150ish ping and

[coarse thicket]

ah so its only your team?

[vague star]

the ping jumps from 150-400

[coarse thicket]

if you're from the US playing on EU 140 sounds like a normal ping

[vague star]

asia

only rustoria we are getting unstable ping

[coarse thicket]

i mean you're lucky its 140 its supposed to be more lol

[vague star]

155*

[coarse thicket]

so its only your team? no one else is saying anything about it in game chat?

[vague star]

theres 3 chinese team saying as well

nah im just asking

[vague star]

my EU teammate has 0 issue

[neat pumice]

Not seeing any widespread issues on EU Monday, ping is within normal bounds for the vast majority, I can see a bit of flap on a route from Lebanon about 3-4 minutes ago - nothing besides that

[vague star]

ah yea

and wipe

[vague star]

lebanon?

alr just asking if anyone is experencing it

[neat pumice]

Well, Lebanon and a single ISP from Japan

But has since subsided

[vague star]

oh im using exit lag

will it show it being on asia or london?

[neat pumice]

If you have your location set to London, it will be London - but you'll still get latency problems if your traffic meets problems on a route on its way to London, regardless of where you have the location set

[vague star]

ahh got it thanks man

[neat pumice]

Try changing it to a different location if you have persistent issues

[vague star]

okay thank you

[neat pumice]

But yeah, there aren't any serious network issues ongoing - there are normally a couple of broken routes randomly around the world, that's just the internet unfortunately 😄

[vague star]

okay

[feral patio]

Почему я написал тикет на аппеляцию бана за high risk acc, ждал ответ 5 дней, в итоге мне просто закрыли тикет без обьяснений

[coarse thicket]

i believe that's their final decision

[gleaming ether]

how does someone not show up on stats on the server?

[coarse thicket]

the leaderboard?

[gleaming ether]

yeah

not even showing on playtime

[coarse thicket]

have you tried searching with their steam id?

[gleaming ether]

that works the same as name?

[coarse thicket]

correct

[gleaming ether]

nope nothing

his been here all wipe and wanna make sure he gooped before i offline him

https://tenor.com/view/vletter-gif-13562898602144577972

[coarse thicket]

tell me which server and whats his name i will try to check it myself

[gleaming ether]

peter pipe her and its us long premium

[coarse thicket]

peter piped you?

[gleaming ether]

nope

76561198079398633

his always yapping in global and i just dont see him.

[coarse thicket]

i managed to find it, the leaderboard was using his previous name still

search for "spnioc the hesdhehog"

[gleaming ether]

thanks

[coarse thicket]

good luck with the offline!

[gleaming ether]

nah he a brokie

[coarse thicket]

[gleaming ether]

his safe till he kills me

for someone been on from start of wipe. his not left his grid it seems

[feral patio]

ok when i can again create ticket on site

[coarse thicket]

i don't think that's possible anymore

[lone light]

what's the meaning of high risk account?

my account has been 3700 hours and at least 3000 hours for vanilla

[coarse thicket]

have you made a ban appeal?

[lone light]

made

[coarse thicket]

everything will be explained in your ticket

[long burrow]

how to make ticket?

[coarse thicket]

report or ban appeal?

[glass olive]

Hey, @long burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strange pagoda]

Yo. Cant understand why i was banned.

[coarse thicket]

have you made an appeal yet?

[strange pagoda]

sure

[coarse thicket]

!appeal

[glass olive]

Hey, @strange pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @north flower

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse thicket]

don't post cheater's id or name

report them on the website

[spiral jolt]

yo

cheack ticket

[coarse thicket]

ban appeal?

[spiral jolt]

Ticket # d 4 a d 7 a

[spiral jolt]

yes

[coarse thicket]

ban appeals could take from a day to 3 days for a response

[glass olive]

Hey, @spiral jolt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spiral jolt]

wtf 3 days

[coarse thicket]

you just said ban appeal..

[spiral jolt]

ban him now

[spiral jolt]

ban ticket

[coarse thicket]

please don't mention anything about the cheater unless you want to help them

[spiral jolt]

ban him now

bro wtf

[coarse thicket]

if you've already reported then give it some time, admins most likely already looking into it

[spiral jolt]

<@&274971100184576010> Ticket # d 4 a d 7 a

ban him wtf admins

[coarse thicket]

don't spam

[spiral jolt]

ban him teamate

[fossil lark]

Yeah spamming ban him is definitely gonna help

[coarse thicket]

again don't spam. the admins know what they are doing

[fossil lark]

If you have a ticket on him it should get handled quite fast. Also make sure to F7 report him just incase

[slim thunder]

How do I check if someone is banned from the Restoria server?

[coarse thicket]

i don't think there is a way unless you ask an admin

[slim thunder]

How can i do that ?

[coarse thicket]

i would say just ask here if any admin can help you with that but don't post the id of the person "yet"

[hearty umbra]

So I've never been banned on a game never been banned on rust I don't play on alt accounts I'm not even that good at the game and when I put in an appeal because I was banned before loading into the sever for the first time ever it's been denied why??

[slate verge]

!ticket

[glass olive]

Hey, @slate verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[elfin nacelle]

!ticket

[glass olive]

Hey, @elfin nacelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gloomy ravine]

Hi there. Sometimes anti cheat system doesn't work perfect. So please make an appeal so admins can work with you

[slim thunder]

how can i do ticket for a cheater

[fossil lark]

Make a ticket here

Rustoria.co/support

[sleek dew]

Guys we are 4 content creators playing on your server, and there is a guy who is full streamsniping and rage cheating on us we are reporting him everytime but nobody is doing anything and he is literally flying up and down launch, tiktok clip tomorrow

[fossil lark]

Admins get to it when they can

rustoria.co/support > create a ticket + F7 report

[old laurel]

YO remove my payment method ive made a ticket and keep getting the same reply

Follow the video and remove it

Ive made ticket and not getting hnelp

@coarse thicket

THE WENSITE DOESNT LET ME REMOVE IT

[polar flume]

dıd you made an payment support ticket

not normal ticket

[old laurel]

YES

KEPT getting the same relpt like if dont know how to naivagte the website

IT does not let me cancel it

IF anything ill just cancel my card and not play rustoria servers great way to lose a paying customer. and idiot managing tickets need retrained/maybe english classes as they seem to not understand what i am saying

[fossil lark]

If you go to

donate.rustoria.co
And login, go to my account then subscriptions there you can cancel subscriptions

[old laurel]

LMAO

I DID THAT

IT does not let me do it

[fossil lark]

It works for me idk

[old laurel]

made ticket should get help

not getting it

Give me permission and ill screen record it litterely doesnt let me

[fossil lark]

Yea i cant do much else other then say how it works for me

[old laurel]

Made ticket got same replt

if this is how support tickets being treated no wonder rustoria servers get ddos

Fucking idiots running this shit

[fossil lark]

You can dm me and send screenshot i can try help you but yea im a player so im limited :p just make sure theres no personal information in it

[old laurel]

Yeah nah LOL

Much apperciated

Literally getting annoyed about how the support ticket is getting handled

Im not 12 years old i know how to sue a computer

use

or from third world country

[fossil lark]

You see this right?

All the way on the right ‘actions’

Incase you are on phone you need to drag the bar to the left

[old laurel]

the website does not let me click on the cancel button

i put the reason why i am canceling and then clicked the button that says "cacnel my subcription" doesnt do anything

[fossil lark]

Have you rejected cookies by any chance?