#support

1 messages · Page 891 of 1

coarse thicket
#

Ваша заявка все еще находится на рассмотрении или отклонена?

coarse thicket
barren badger
coarse thicket
still forge
#

i got banned for high risk account and i have a different account i can prove, can i join the call to screenshare with an admin

glass oliveBOT
#

Hey, @still forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusty knoll
coarse thicket
dusty knoll
#

is there a way to see what rewards are inside each one?

coarse thicket
#

press on any package and it should show what it has

dusty knoll
#

Are those available on us long?

coarse thicket
dusty knoll
#

Okay that's why I was confused. Thank you

violet ruin
civic hamlet
#

Hello i was hoping to talk with a mod or admin about Ban concerns?

civic hamlet
#

Im better verbally then typing but ill try my best

violet ruin
civic hamlet
#

I moved recently, but the new house I im in has bad internet, and I've been having random high ping issues. They don't have the best internet services out here, sadly. A mate of mine suggested I use Exitlag to help with the latency issue that keeps occurring. I tried it, but the second I joined a server, "Pickle" server, I was notified that I was Ban Evading... I'm a 34-year-old medically retired vet who does nothing but game. I have over 8K hours in Rust and at least $2K worth of skins, not to mention the other games, and now that this occurred, I'm on my 13-year-old Steam account. Ive never cheated before nor got Ban'd and now that this occured i'm extremely frustrated. I completely deleted Exitlag from my PC after the Pickle community said it was the issue and that it's trash.

My concern is that this will affect other servers I play on, Since i was told that the Admins on Pickle are few and far between, and it could take some time before I hear back on my ticket I submitted. I'm stressing about this, and I just want to play Rust.

ocean thistle
civic hamlet
# ocean thistle We allow the use of ExitLag / VPNs on our servers. Additionally, you may contest...

Thank you. I've never had a ban on Rustoria or any other server, and I contested the ban on Pickle, but there's been no response yet, and it's been some time. I spoke with the community, who said Pickle didn't have many admins and that it takes a long time to hear back on tickets. I'm just a frustrated old dude who just wants to play and not worry about this stuff. I'm Glad to hear that this won't be an issue on your servers. I already deleted it, and I will just deal with lag until my area gets better internet. I'm not risking this happening again because of VPN cheater stuff. I seriously hate cheaters; they ruin every game.

ripe tapir
#

I was banned from the Rust server a few years ago, and after all this time I’ve had the chance to really reflect on what happened. Looking back, I understand that my actions back then weren’t appropriate and didn’t follow the rules of the server. Over the years I’ve matured and learned from that mistake, and I regret the behavior that led to the ban. I always enjoyed playing on the server because it has a great community and well-run gameplay, which is why I’m hoping to be given another chance. I would really appreciate the opportunity to come back, follow the rules, and prove that I can be a respectful and positive member of the server.

ocean thistle
trail viper
#

How long does it take to receive a response to tickets?

glass oliveBOT
#

Hey, @ripe tapir

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
#

Try appealing, if it doesnt let you then you'll have to move on.

coarse thicket
violet ruin
vapid notch
#

Hello, my favorite server, Rustoria. I wasn't very pleased with your move regarding the ban, as it was unjustified. I got banned for no reason, as I don't have any cheats, and I don't use them. i need help

modern shuttle
#

US Main in Chicago IL?

glass oliveBOT
#

Hey, @vapid notch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean thistle
modern shuttle
glass oliveBOT
#

Привет, @vapid notch

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

tranquil silo
#

As a "moderator" of a clan on the rustoria website, can members be removed? If so, how?

tawdry trellis
#

.

grim tree
#

i cant join serwer

coarse thicket
grim tree
#

ok now working i need to reset 3 times rust xD

cosmic flare
#

Yall wanna do somthing about the scammers?

void condor
#

@icy canopy

void condor
keen shoal
#

could someone take a look at my ban appeal on rustoria medium please username is: .NTT Franklin Saint

coarse thicket
keen shoal
#

really?

#

its such a open and close case tho fr

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thanks for repsonse anyway bro

wise nebula
#

Can’t seem to open my tickets or find tickets I made?

#

Says that 2 people were banned when I logged in. Pretty sure it’s the people I reported yesterday on the rustoria website but cant seem to see created or pending tickets anywere

ancient sundial
#

hi im tryined to join my friends on rustoria.co EU - Long and the second i join i get disconnected for cheating, ive never cheated in my life and ive never been on the server

cloud raptor
#

hey. we just sunk a boat and because we were intertwined with the sunken boat, our boat went down with it... is that now a thing? ps - i can still see my bed but cannot spawn in it.

normal orbit
glass oliveBOT
#

Hey, @ancient sundial

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ancient sundial
#

man i just wanted to join my friends that are complete noobs they wont even be on in 1-3 business days 🙁 never even been on the server, have a 20 year old steam account with a ton of games an no bad marks to my name, nothing running in the background so i dont understand why its auto disconnecting me for "cheating" but thank you for the help anyways @normal orbit must be the deep sea update like you said 🙁

normal orbit
flint bane
#

Hi, how do I know if Ive been unblocked after submitting an appeal?

normal orbit
sly ore
#

yo the locked crate is glitched in EU east long

vital pollen
#

hey I just got banned for "playing with a cheater" even though I am solo I played Rustoria US mondays and ig the cheater was in the team next to me which I was in team UI with because we were allies. can i create a ticket to get unbanned?

vital pollen
glass oliveBOT
#

Hey, @vital pollen

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vital pollen
#

it still says site cant be reached due to closed connection

coarse thicket
#

the site is working fine, its an issue from your side

vital pollen
#

ok ima restart my pc and see what happens

vital pollen
thin drum
#

just help, unreal play

coarse thicket
#

!report

glass oliveBOT
#

Hey, @thin drum

To submit a report on Rustoria:

If you are banned; please make an appeal.

thin drum
#

Can I send someone hard video evidence of his cheats so I don't have to wait too long because it's impossible to play?

thin drum
#

I'll create a ticket now and add a video, can you help?

coarse thicket
#

the admins will just be patient

brave willow
#

<@&874995535881326632>

#

im about to get raided can u see my ticketAppeal #a75e92

#

pls

thin drum
steel pagoda
#

sea long ip connect ? i cant see it

coarse thicket
subtle matrixBOT
#
SEA Long

All SEA servers restart daily at: <t:1773273600:t> (<t:1773273600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1775152800:F>

flag_ausg SEA Long
IP: connect long.rustoria.asia
Next Wipe: <t:1775152800:F> (<t:1775152800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

coarse thicket
thin drum
#

I created a ticket and added the video. You can clearly see the cheats there, so a long check shouldn’t be necessary. Could you please speed up the review if possible?
It’s impossible to play because he stays just a few meters from our base and keeps intercepting us since he can see where we are and what we’re doing with cheats.

Ticket #2b43ee

thin drum
#

thank you

radiant orchid
#

Can i get help from a mod on Rustoria.co - US Mondays? im living in a cave base and i cant put on a code lock for a garage door because it is going through the wall

coarse thicket
radiant orchid
#

so there is no way to get the code lock on?

primal haven
#

is there any server admins in here

wispy dirge
wispy dirge
primal haven
#

on monday there is a cheater \

#

like super obviosly to

wispy dirge
glass oliveBOT
#

Hey, @primal haven

To submit a report on Rustoria:

If you are banned; please make an appeal.

primal haven
#

like 5 different people are talking about it in chat

ashen mauve
#

有管理在么

#

Is the administrator here?

#

i need help

coarse thicket
ashen mauve
#

Yesterday, while I was building my house, someone attacked me, so I hid inside the house. At that moment, the system suddenly banned me, and now I am very worried about what has happened to my house.

glass oliveBOT
#

您好, @ashen mauve

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

ashen mauve
#

The main issue is that my house will run out of resources in a few hours, and the things I worked hard to gather will be taken by others.

#

Thank you

#

@coarse thicketI have already appealed, my friend

#

This is the thing I bought at that time

coarse thicket
ashen mauve
#

@coarse thicketNo response at all. It was my first time playing this game, and I played for over ten hours in one go. I chose the $15 server just to have a better gameplay experience, but unfortunately, I got banned.

coarse thicket
ashen mauve
#

Total hours 19.1 hours
Last run date: March 10
Rust
Achievement progress 36 / 92
31

#

I got permanently banned the first time I played, and I feel really upset.

coarse thicket
sick thistle
#

Hello, can I know the reason for my account ban?

spice terrace
#

<@&274971100184576010>

#

why is no one checking tickets? like hello?

coarse thicket
spice terrace
#

ban appeal

#

its been 3 days

spice terrace
coarse thicket
spice terrace
devout lagoon
#

!кущшке

#

!report

glass oliveBOT
#

Hey, @devout lagoon

To submit a report on Rustoria:

If you are banned; please make an appeal.

gloomy ravine
#

Hello. You can use f7 in game or use our website to report people. Do not report here

devout lagoon
#

the site is down and the cheater is killing everyone

ripe vigil
#

Hello, I'm having trouble accessing connect long.eueast.rustoria.co:28015, it says "cheating" error. I've never played on Rustoria before, though.

glass oliveBOT
#

Hey, @ripe vigil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pallid forum
#

Dear Sir,
My Steam account is 76561199382423415. Plese advise when I was banned.

Today, I discovered that my account has been completely banned from CO servers and I cannot log into any of them. Additionally, when I tried to submit an appeal on the CO official website, I found that this account has also been added to the Blacklist, making it completely impossible to submit an appeal. I would like to know when my account was banned and what the reason was.

violet ruin
pallid forum
opal hazel
#

Hello Rustoria Team,

I would like to request a review of my account ban. I understand the ban was issued based on my IP address.

I am currently using a public Wi-Fi network (hotel), which means multiple people share the same IP. It is possible that another user caused a violation, and I was affected unintentionally.

I have not used any cheats, third-party programs, or attempted to break any server rules.

Please kindly review my situation and consider lifting the ban.
My ID: 803436159
Steam ID: [insert your Steam ID]
In-game name: [insert your in-game name]

I am happy to provide any additional information if needed.

Thank you for your time and assistance.

glass oliveBOT
#

Hey, @opal hazel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
glass oliveBOT
#

Hey, @pallid forum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

pallid forum
onyx tartan
#

76561198739396872 RAGE WH

#

76561198739396872
RAGE WH

hallow cloak
#

client.reportplayer 76561199532107641

#

rage cheater in EU Medium

violet ruin
glass oliveBOT
#

Hey, @hallow cloak

To submit a report on Rustoria:

If you are banned; please make an appeal.

next helm
#

Ticket #2db7b7 Lock your head and ignore the distance. Ignoring the walls, they are crazily slaughtering us on the outskirts of our base,

violet ruin
pallid forum
# violet ruin ?steamid

76561199382423415 please help to find when my account was banned, I need to find out what happened to my account. thank you.

gloomy ravine
glass oliveBOT
#

Hey, @pallid forum

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hollow chasm
#

hi guys can you help me why rust write me Cheating i cant play in rustoria servers

gloomy ravine
glass oliveBOT
#

Hey, @hollow chasm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winged nacelle
gloomy ravine
inland sail
#

@lyric basalt dmed you

hallow dock
#

How to report cheater?

urban panther
glass oliveBOT
#

Hey, @hallow dock

To submit a report on Rustoria:

If you are banned; please make an appeal.

vague sigil
#

Why can't they provide evidence?

gleaming leaf
#

!report

glass oliveBOT
#

Hey, @gleaming leaf

To submit a report on Rustoria:

If you are banned; please make an appeal.

hollow yew
#

!report

glass oliveBOT
#

Hey, @hollow yew

To submit a report on Rustoria:

If you are banned; please make an appeal.

neat pumice
onyx marsh
#

Hi, I received a “High Risk Account” ban on Rustoria EU Main. I already submitted an appeal on the website. Could someone please check it when possible? Thanks.

76561198768509299

polar flume
slim canyon
#

My mini somehow fell from a wide gap peak that you cant fall through into my shooting floor is there a way a admin can help

torpid locust
#

I already wrote an appeal and it was approved, but I wasn't unbanned

glass oliveBOT
#

Hey, @torpid locust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

torpid locust
median crown
neat pumice
cinder hazel
#

Hi, I received a “High Risk Account” ban on Rustoria EU Main. I already submitted an appeal on the website. Could someone please check it when possible? Thanks.76561199811396995

median crown
cinder hazel
#

ok,Thanks

pallid forum
wraith kernel
#

any admin?

coarse thicket
polar river
#

The appeal has been going on for more than 3 days, I've been ignored for 2 days.

coarse thicket
neat pumice
#

@unique pond stop calling out players in discord, use the website please

worthy blaze
#

I need to stop my monthly subscription on the server, how do I do this?

glass oliveBOT
worthy blaze
worthy blaze
#

thanks

waxen kestrel
#

как разбаниться? прилетел бан за high risk

glass oliveBOT
#

Привет, @waxen kestrel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

tribal sundial
#

admin online?

#

i need help

coarse thicket
tribal sundial
#

i can't write appeal

coarse thicket
brazen beacon
#

im having connecting attempt failed and i keep getitng timed out on east long only

tribal sundial
#

You already submitted an appeal for this ban.

brazen beacon
#

@coarse thicket what should i do

coarse thicket
coarse thicket
brazen beacon
#

nah i dont use vpn

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i have never had this issue before i played yesterday and changed nothing

tribal sundial
#

yes

coarse thicket
brazen beacon
#

i just verified my game files

coarse thicket
brazen beacon
#

itsletting me load in

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hopefully that fixes my issues

coarse thicket
tribal sundial
#

he tell me this

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Hello. Please provide us with all the accounts you have previously played Rust on.

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denied

coarse thicket
tribal sundial
#

i can't write again

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why

coarse thicket
tribal sundial
#

wtf

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im a new player

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why do this for me

analog creek
#

Are Secure Boot and TPM 2.0 enabled at this time?

coarse thicket
tribal sundial
#

can i buy a new account?

brazen beacon
#

does anyone know

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if i can use exit lag?

coarse thicket
brazen beacon
#

its working so hoppefully it does

coarse thicket
waxen kestrel
#

как узнать статус аппеляции на бан?

uneven shale
#

Can someone assist me with getting my account unbanned

glass oliveBOT
#

Hey, @uneven shale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

uneven shale
#

my appeal got refused and they did not tell me anything

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was for high risk account

coarse thicket
normal orbit
uneven shale
#

is there no way for me to verify that it is me

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perhaps via streaming on discord

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@normal orbit @coarse thicket

coarse thicket
silk veldt
#

It's not normal to ban someone without any proof and refuse to talk. He can prove that he does not cheat...It's totally abuse of power...

old basin
#

yooo please check Appeal #7f0466

silk veldt
#

10 minutes maximum to verify, please take that time...

coarse thicket
silk veldt
#

Nope, it's Adalyous. I am his mate and he his not cheating.

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His ban is just abused. Without any proof....

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He can proof that he does not cheat, meet him in support vocal please.

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He will show you what you want...

red loom
north crest
silk veldt
#

Then if you have a bad day and just decide to ban randomly, nothing else can be done ? Nice guys, door is opened for ban abuse...

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Wtf is that...Don't worry, we will talk about that to a lot of players 😉

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I guess your friends from same countryy reported him randomly

red loom
#

getting banned while you're being raided even tho you're 100% legit and paid the vip for that laggy of a server is actually crazy you guys don't even respect your own players

west osprey
winged heron
#

I got a high rusk account for nothing, nothing even came into the chat, I play without cheats, I can pass all the tests without any bans, I even passed the test on such a popular magic project 76561199444404265

silk veldt
glass oliveBOT
#

Hey, @winged heron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winged heron
#

ban Not Found

coarse thicket
winged heron
#

I received it 10 minutes ago

coarse thicket
winged heron
#

still banned

coarse thicket
winged heron
#

still no

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on the website\

coarse thicket
winged heron
#

of course

silk veldt
#

One more random ban I guess 🙂

winged heron
#

im sure

calm goblet
#

how is high risk account a thing? and how do i completely comply with the rules regarding my situation. Just to receive a ban after buying VIP... i havent played rust in 10 months guys come on i ran around for 3 days no issues....

winged heron
#

I can’t even file an appeal, there’s just no ban

coarse thicket
winged heron
#

How long should I wait approximately?

calm goblet
#

they're gonna deny it brotha, I'm completely in the right on my situation and i got denied

north crest
glass oliveBOT
#

Hey, @calm goblet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

calm goblet
#

im within guidlines and i got denied?

silk veldt
calm goblet
# coarse thicket !appeal

i did waited patiently as to not try and rush the administration staff and got left out for over 72 hours just to get denied

coarse thicket
calm goblet
#

ik its not you guys, just sad honestly

vague sigil
# neat pumice Evidence of what?

I was banned along with my entire team for playing with a "cheater." Why can't I provide any evidence about this? I know everyone on my team by heart, besides, why should I play with a cheater when I have an expensive account? Besides, I've been playing on your servers for 5 years now. 76561198963673293

winged heron
coarse thicket
winged heron
eager patio
#

I'm planning a wipe tomorrow with some friends, wanted to double check: Is it right that connect main.rustoria.uk:28010 (EU main) wipe tomorrow at 4 CEST?

subtle matrixBOT
#
EU Main

All EU servers restart daily at: <t:1773298800:t> (<t:1773298800:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1775152800:F>

🇪🇺 EU Main
IP: connect main.rustoria.uk
Next Wipe: <t:1773327600:F> (<t:1773327600:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

eager patio
#

thank you very much!

quasi solstice
#

hi, i go to sleept in my boat

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full hq

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then when i rejoin i appear death and i lost my stuff

coarse thicket
quasi solstice
#

🙁

waxen kestrel
#

а как поиграть если пишет high risk account?

glass oliveBOT
#

Привет, @waxen kestrel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

waxen kestrel
coarse thicket
feral patio
#

!appeal

glass oliveBOT
#

Hey, @feral patio

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fossil dirge
#

br long muito lag

trail viper
#

ticket

frail wedge
coarse thicket
frail wedge
coarse thicket
frail wedge
#

All good sweethearth 🙂

#

First Seen 10d, ~100hrs

coarse thicket
fickle gull
#

please help me

#

Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management.

brave roost
#

are u allowed to play these servers if you have a account linked thats vac banned? i got banned like 1.5 years ago and got the go ahead by admins to play on a alt and been playing on other servers just this one auto banned me. is it worth making a ticket or is it not allowed and just a waste of time

coarse thicket
brave roost
#

alr

coarse thicket
red loom
#

you'll get high risk account again lol

brave roost
coarse thicket
brave roost
#

rust

#

on steam

vital pollen
#

So.

coarse thicket
vital pollen
#

My ban appeal got denied when I was in a team ui with people who were right next to me so I was allied with them but I am a solo and joined their team ui so we wouldn’t kill eachother

brave roost
#

i got banned for using cheats on a different game unrelated to rust. I dmed a admin about it and he gave me the clear to play on a alt and been playing on alts for a while. just toria auto picked it up i think

#

this was also like 2 years ago atp

coarse thicket
vital pollen
brave roost
coarse thicket
brave roost
#

yes

#

only toria on a second account

coarse thicket
glass oliveBOT
#

Hey, @brave roost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coarse thicket
#

and explain everything there

brave roost
#

alr was just making sure it was okay to play on a alt or if i was wasting my time making a ticket

#

thank you

vital pollen
#

Cyber can u help me understand why I got denied

coarse thicket
polar flume
#

cant do anything about iy

vital pollen
#

Ah

coarse thicket
#

he answered

vital pollen
#

How would I show more proof of me not being guilty?

coarse thicket
#

its the admin's final decision not much we can do

polar flume
#

sorry mate what cyber me and you thinking is not important

vital pollen
#

One of the players I was team ui’ed with dm’ed me saying stuff about his tm8 used to cheat on different accounts but I don’t know how to show an admin that

#

This was after the the fact that I got banned

#

because I really want to get in touch with an admin and show him that I litterally have all the proof to show that I never knew nor could have known one of them was a cheater

#

so am I now banned indefintely or is it only for a certain amount of time?

coarse thicket
vital pollen
#

1 sec let me check

#

because I have 100% proof that I didn't help them with anything and that I was only allied with them in a team ui

#

but I couldn't send screenshots of my dms on the appeal

obsidian valve
#

why have so many lag in br main ?

vital pollen
#

its just a 7 day ban

#

but can i still reach out to an admin and show them that im not guilty

coarse thicket
low pine
#

sea medium is down?

vital pollen
coarse thicket
vital pollen
#

ah

#

so if I make allies with people should I jus not join their team because there might be a potential cheater?

#

because im usually a solo

coarse thicket
wraith kernel
#

@raven mist

reef steeple
#

Is there anyway to refund subscription on vip? i forgot to cancel it and now i got charged today

spice talon
#

что делать если бан за high risk account, подал аппеляцию, а разбана нету, новую подать не могу

coarse thicket
spice talon
#

как это посмотреть?

spice talon
#

пишет approved

coarse thicket
spice talon
#

у меня даже 2 аппеляции, с момента первой прошло уже 12 дней

#

а ответа нету

coarse thicket
spice talon
#

нет

#

если написано approved, это значит что моя аппеляцию рассмотрели, или еще нет?

#

может быть за 12 дней мою аппеляцию просто не рассмотрели

soft egret
#

guys how to report about cheaters ?

coarse thicket
soft egret
#

i cant find Ticket section

coarse thicket
glass oliveBOT
#

Hey, @soft egret

To submit a report on Rustoria:

If you are banned; please make an appeal.

soft egret
#

oh thx

#

!report

glass oliveBOT
#

Hey, @soft egret

To submit a report on Rustoria:

If you are banned; please make an appeal.

coarse thicket
spice talon
#

ban already appealed. You already submitted an appeal for this ban. Banned for HIGH RISK ACCOUNT

coarse thicket
worn echo
#

The new eu east medium what time will it wipe? 😄

spice talon
coarse thicket
flint bane
#

Have I been unblocked?

coarse thicket
flint bane
#

Thanks

violet ruin
#

@gentle jungle whats up?

#

whats the issue?

gentle jungle
#

wait

violet ruin
#

okay, ping me when you need help.

gentle jungle
#

I've filed an appeal, how long will it take to be reviewed?

violet ruin
gentle jungle
#

okay thanks

violet flame
#

im want open ticket where?

coarse thicket
glass oliveBOT
#

Hey, @violet flame

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet flame
violet flame
violet flame
coarse thicket
violet flame
#

okay please wait im sending via dm

thin plover
winged heron
winged heron
#

76561199444404265

charred lava
#

banned cause high risk account mid fight

coarse thicket
charred lava
coarse thicket
charred lava
thin plover
winged heron
#

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

winged heron
thin plover
sacred garnet
#

Why did I get banned for cheating for no reason? I was just running around farming gems and got banned for cheating. I killed a couple of naked people and nothing else. I don't understand why I got banned.

charred lava
thin plover
glass oliveBOT
#

Hey, @sacred garnet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hardy zodiac
#

!report

glass oliveBOT
#

Hey, @hardy zodiac

To submit a report on Rustoria:

If you are banned; please make an appeal.

charred lava
thin plover
vital pollen
coarse thicket
placid urchin
# thin plover not something I can tell you, that's what the appeal is for

hey, basically theres some phishes like
rustoria.com, rustoria.net
from russian bluds with express host based in russia on host ** 84.🐒 .🐒 .🐒 ** and they are using basic steam and then fake browser window with the phishing steam on some endpoint, i can give full info in dm or ticket anywhere

placid urchin
thin plover
placid urchin
#

with all endpoint ive found

toxic shard
#

we have all those info, the problem is to have the registrar to take actions

placid urchin
toxic shard
#

exacly my point

placid urchin
toxic shard
#

kinda all tbh

placid urchin
#

k

toxic shard
#

would be nice if you stop writting those domains here

placid urchin
#

mybad

toxic shard
#

some people just use them

placid urchin
toxic shard
#

irrelevant, humans are humans 🙂

#

if they see it they use it

placid urchin
toxic shard
#

there is not much to say

placid urchin
#

or anywhere else

toxic shard
#

we know, we work on it, there is nothing to add

placid urchin
toxic shard
#

we have people who have profesionnal knowledge on that no worries 🙂

placid urchin
#

dam theres so many stuffs, god

toxic shard
#

the main real problem is to have people taking seriously a rust community in the requests they make

#

but it will be handled with time

placid urchin
#

u talking about phishes?

toxic shard
#

phishing, cybersquatting, ...

placid urchin
#

ah, yeah

winged heron
brazen beacon
#

@oblique wraith

brave willow
coarse thicket
#

talk in #general, this is a support channel

dense geode
#

sorry.

tidal edge
#

manga de mogolicos ni una cosa bien hacen banean a gente que no chitea y dejan a los chiters en declieve su sv poronga

brazen beacon
#

@slender sonnet

slender sonnet
#

?

#

@brazen beacon

junior venture
#

can some admin or chatmod check us long

tawny barn
#

No don’t

junior venture
#

theres this annoying dude spamming chat nonstop

#

there he is

tawny barn
#

I’m not annoying

junior venture
#

made a ticket

kind charm
#

qwakke quit saying the hard r in game chat

lyric basalt
tawny barn
#

Qwakee is just broke #madcuzbad

junior venture
tawny barn
#

Can I make a ticket too?

#

He’s been super racist in VC

kind charm
#

qwakke litterly said the hard r mutiple times in voice chat because we killed him

junior venture
#

that is not true i allways follow #rules on rustoria servers

kind charm
#

thats jsut not true

junior venture
humble stirrup
#

LMAO

tawny barn
#

See you in 6 😂

feral stag
#

loser boy

junior venture
#

thankyou admin/mod for u fast work ❤️

tawny barn
#

My thumb was getting sore

#

Come touch my base

kind charm
#

can we mute qwakkes in vioce chat for saying the hard r?

tawny barn
#

Oh wait u can’t, CUZ UR BROKE #madcuzbad #iaintcleaningupwhenigetjiggywithdamop

junior venture
#

now his teammate is spamming time to make a ticket

feral stag
#

jokes on u

north crest
coarse thicket
#

head to #general this is not the right channel for your conversations

tawny barn
#

^

#

Sorry admin

junior venture
#

made another ticket

#

for cartis teammate

#

i ❤️ Rustoria

kind charm
#

but you dont get mutted for saying the hard r

#

rustoria is a fucking joke

north crest
#

Did you report it?

junior venture
glass oliveBOT
#

Hey, @kind charm

To submit a report on Rustoria:

If you are banned; please make an appeal.

fading mango
#

#e2006b Please take a look at the ticket before the player logs off

green crown
#

!ticket

glass oliveBOT
#

Hey, @green crown

To submit a report on Rustoria:

If you are banned; please make an appeal.

ashen mauve
#

Is there management online?

#

i need help

#

@glass olive

tawdry geyser
#

how long does it take for appeal?

ashen mauve
#

What does this mean?

tawdry geyser
#

@glass olive

coarse thicket
coarse thicket
tawdry geyser
#

crazy

ashen mauve
#

It's already been two days.

lyric basalt
tawdry geyser
#

marzy wyd

ashen mauve
#

Where to file an appeal, what website

low harbor
ashen mauve
#

Is this correct?

bitter ginkgo
vestal cargo
#

i can only make an appeal once?

calm goblet
#

can someone please help me

obtuse sky
#

I was banned saying cheating in the details,but many play with me and know that I don't use any kind of cheating even for my gameplay,this is very noticeable, I've already opened a ticket. When you can pay attention first, I would appreciate it as I am trying to access the server.

coarse thicket
coarse thicket
vestal cargo
coarse thicket
calm goblet
calm goblet
#

i did, it sat over 72 hours and then denied. i provided every drop of info and still no reason? it just feels like bad practice to make rules and then disregard them is it not?

coarse thicket
calm goblet
#

i understand, i have thousands of hours on rustoria on my main my favorite servers. Just unfortunate, oh well thanks anyways!

trail viper
#

Donde puedo apelar

coarse thicket
glass oliveBOT
#

Oye, @trail viper

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

fierce zephyr
#

Hola a mi y a mis amigos nos ha sacado del servidor como si se hubiese caido pero hemos visto que el server sigue activo pero no nos deja volver a entrar, nos hemos dormido cuando estabamos fuera de casa y lo hemos perdido todo

coarse thicket
fierce zephyr
#

Connection attempt failed

coarse thicket
fierce zephyr
#

EU Long somos 3 amigos y a los 3 nos ha pasado lo mismo

coarse thicket
fierce zephyr
#

No, cada uno juega desde sitios distintos

coarse thicket
fierce zephyr
#

Ahora mismo nos acaba de dejar, gracias por la ayuda

coarse thicket
tidal edge
# coarse thicket are you banned?

Si me banearon por actitud sospechosa estoy esperando hace 1 semana que alguien me ayude mandé mensajes a todos y nadie me responde estoy a su disposición para que me revisen la pc para ayudar en el desbaneo

coarse thicket
tidal edge
#

Si la presente el mismo día del baneo que sería el viernes

coarse thicket
tidal edge
#

Mande 7 mensajes y me respondieron el lunes diciendo en qué cuentas jugué rust desde mi PC les mandé todo y no me respondieron mas no me ayudaron y aparte les seguía mandando mensajes y nadie respondía y me desabilitaron la apelacion

tidal edge
#

Doy permiso para que me revisen el pc para que vean que estoy 100% legal

coarse thicket
high mantle
#

please help me, I haven't played for 8 months, and now I'm logging in and it says "cheating."

glass oliveBOT
#

Hey, @high mantle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tidal edge
#

No es contra tuyo cyber para nada pero no hay alguna posibilidad muy pequeña que alguien admin superior a vos me conteste y me desbanee

#

Te paso mi teléfono dni Twitter todo para que vean que no chiteo no hago nada malo solo juego, me parece un montón que me baneen sin yo poder responder o defenderme , solamente que unos cuantos jugadores me allan reportado pq los mate y se sienten frustrados

coarse thicket
tidal edge
coarse thicket
tidal edge
shut mulch
#

@lime sierra can you please help me with this

#

my appea it was

#

appeal it was llast week since i appeal why is it not being fix until now

coarse thicket
shut mulch
#

not yet

#

its marganetta

#

i thought it only takes 1 to 3 days

coarse thicket
shut mulch
#

wdym sir

coarse thicket
shut mulch
#

yes

graceful swift
#

if a team calls in three cheater to raid me that are not in team ui but they are playing togheter what do yall need to give him an accociation ban?

coarse thicket
#

send me a screenshot of your appeal privately

glass oliveBOT
#

Hey, @graceful swift

To submit a report on Rustoria:

If you are banned; please make an appeal.

graceful swift
#

yeah but im asking what evidence?

coarse thicket
keen pivot
#

yo cyber what about our tickets?

coarse thicket
keen pivot
#

we send like 8 tickets

#

and my duo stil ban

coarse thicket
#

was it approved?

keen pivot
#

we can share hes computer

coarse thicket
#

im not an admin i dont handle tickets im here to guide you only

keen pivot
#

he is just good man , he is pro players at valorant

#

we send u every evidence posible

#

everything

#

but it was like ego problems

coarse thicket
#

i cant help you with these things sorry

keen pivot
#

like they dont want so tell u they make a mistake

dusty igloo
#

hello, i voted map before buying vip and i wanted 2x votes so i bought vip, is this gonna reflect? or do i need to change vote then revote for the map i wanted?

keen pivot
#

such an ego brother

dusty igloo
keen pivot
#

power triping

#

hardd

coarse thicket
thin plover
fierce zephyr
#

Otra vez nos ha echado del servidor, somos 3 y nos echa a los 3.

keen pivot
#

he can show hes all pc

fierce zephyr
#

Y no podemos volver a conectarnos

keen pivot
#

i can to i dont care we just want to play toria

#

im not trying to be ofensive when i call that guy power triping i mean it cuz if he is not why ?

#

we are open to do whatever it takes to clean my guy

thin plover
#

I'm not the admin in charge and don't know the full situation but there was a good reason why the appeal was denied, unfortunately the answer won't be changed

keen pivot
#

good reason like he was cheating?

#

cuz he is not and u all know that to

#

the good reason is he is power triping brother

#

and u know that to

#

that is bad

#

im not desrispectfull to him im just honest

#

is not other reason

thin plover
#

there is no power trip....

keen pivot
#

so tell the reason

#

u cant

#

tell me on priv if u cant say it here

thin plover
#

the player was banned for high risk account and the appeal was denied, the admin in charge did it for a reason and I don't think the ban will be reverted, you are free to message our managers if you won't change your mind

keen pivot
#

can u explain to me the proces on discord call?

thin plover
#

you can message @balmy cypress or @neat pumice

#

I am unable to join voice chat

keen pivot
#

all good

#

thx brother

#

high risk for what?

thin plover
#

it is late for them so they will most likely answer tomorrow

keen pivot
#

ok thx

charred lava
tidal edge
# charred lava got same issue here brother

I have the same problem. They don't send me messages, they don't help me. Since they said I would have a solution in 1 to 3 days, I sent them a message complaining about why they aren't helping me and haven't resolved my appeal, and they denied it. What they're doing makes absolutely no sense.

keen pivot
#

can u tell me how is he high risk?

brave willow
#

lo de high risk es por si tenes otra cuenta con game ban

maiden bluff
#

hello, is there a vip that works on all of the sea servers? or do i need to buy one for each sea servers?

glossy bolt
#

admins please check my tiktok rustoria US low pop

#

blatant cheater

tidal edge
pallid forum
#

76561199382423415 Can you tell me the date I was banned by CO? , I need to find out what happened to my account. thank you. and I am not able to make any appeal because MY account was blacklisted. now I only want want to know the date of my ban.

coarse thicket
finite oak
#

is it intentional that jungle zigurat doesnt spawn on toria maps? also, does this mean it's impossible to get blowpipe or any dart variants since you have to research them and they cant be tech tree'd and they only spawn there?

brave willow
tropic haven
#

!appeal

glass oliveBOT
#

Hey, @tropic haven

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vital tinsel
#

My friend is trying to submit a ticket but it says he cant

coarse thicket
tropic haven
#

ragebait ez☺️

vital tinsel
#

It tells him he’s not allowed to make tickets

#

He was banned 2 years ago for playing with hacker

coarse thicket
coarse thicket
#

!report

glass oliveBOT
#

Hey, @errant sparrow

To submit a report on Rustoria:

If you are banned; please make an appeal.

coarse thicket
#

do not share the information about the cheaters, you are helping them by doing that @errant sparrow

spark swift
#

@lime sierra I was banned for going to Discord Daarcket

#

my base has been raid please fast

median crown
spark swift
fickle gull
#

I was banned 13 months ago due to sharing a credit card via Discord. But I keep saying I didn't do this; no admin listens to me; even though I want to provide all kinds of evidence, they don't want anything; their only answer is 'we can't do it, we can't remove it'; please don't blame me for something I didn't do; someone with the same name on Discord might have even done this. Please check, I did not commit any crime; I do not accept the crime that has been falsely attributed to me.

#

Think about it: You have a car and it gets stolen. A crime is committed. Are you the criminal, or is it the person who stole your car?

#

Without asking me anything, you accused me without even asking if I did it. Even though I said I didn't do it, they're not helping me.

finite oak
#

how do i join a map preview server of a map not currently winning vote

#

or is it not possible

near halo
#

i have a game banned account from over 1300 days ago i was just wondering if i could have a bypass to the no game banned accs rule

loud tundra
#

I can't connect to sea med. why it says failed to parse favourite server endpoint

sinful storm
#

any admins on :)

proud crow
#

cant connect to sea main says connection attempt failed

ocean hollow
#

+1

#

getting same issue for every SEA server

wicked marlin
#

yea same

stark blade
#

hey is there any way i can make a ticket?

wicked marlin
#

<@&874995535881326632>

#

bru theres alrdy 87 queue ugh

#

<@&874995535881326632> some1 pls help

prime thunder
glass oliveBOT
#

Hey, @stark blade

To submit a report on Rustoria:

If you are banned; please make an appeal.

prime thunder
prime thunder
ocean hollow
#

nope still facing the same issue

#

have raised a ticket for the same

#

but no response yet

proud crow
loud tundra
wicked marlin
#

Js use vpn

#

connect to singapore location, its working for me

stark blade
loud tundra
wicked marlin
#

get urban vpn

stark blade
loud tundra
loud tundra
stuck bluff
#

wrote to u

#

i wait 3 months

loud tundra
celest hemlock
#

please view the tickets on the website

tawny barn
#

why am i muted for 3 days bruh

sinful storm
#

try being banned for "doxing" when all u do is say the country in the dudes steam profile

long wren
glass oliveBOT
#

Hey, @tawny barn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sinful storm
#

rustoria admins when someone is spamming slursPepeSleepZzZ
rustoria admins when someone reads a public steam profile PepeRiot

celest hemlock
#

!appeal

glass oliveBOT
#

Hey, @celest hemlock

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout path
#

How big is team UI in long server?

grizzled panther
#

!appeal

glass oliveBOT
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Hey, @grizzled panther

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

loud tundra
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can u fix the server bro no one can join form india . and when i use vpn ping spikes. <@&874995535881326632>

glass oliveBOT
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Hey, @loud tundra

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

round pollen
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Hola simpre estoy esperando la respuesta

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Gracias.

winged heron
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@coarse thicket Can you tell me what's going on with the ban?

pure raptor
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Hlo

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I am facing some problem

patent crow
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What do u need help with?

pure raptor
glass oliveBOT
#

Hey, @pure raptor

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

turbid hare
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A cheat is playing on the server. I have video evidence!!! I'm asking for help!

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@thin plover

junior venture
glass oliveBOT
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Hey, @turbid hare

To submit a report on Rustoria:

If you are banned; please make an appeal.

ebon island
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Can i talk to an admin

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like private

coarse thicket
ebon island
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i got ban for ban evading

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that i didnt even do

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already did the ticket and the admin said i need to wait for 180dats

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for having a gameban alt but it isnt my account

coarse thicket
shy remnant
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You’ll have to wait 138 days before being able to play

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Your alt account is game banned, your friend playing on it or you doesn’t matter, this is an account you used and for us it is yours

ebon island
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after 138 days ill be unbanned from rustoria?

winged heron
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@shy remnant I got a high rusk account for nothing, nothing even came into the chat, I play without cheats, I can pass all the tests without any bans, I even passed the test on such a popular magic project 76561199444404265 i cant a throw appeal because ,,ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again."

ebon island
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@shy remnant

glass oliveBOT
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Hey, @winged heron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

winged heron
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@shy remnant I can’t appeal, it shows that I just don’t have a ban

ebon island
tribal sundial
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can i buy a new rust?

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my account is high risk

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i can't write appeal again

pine echo
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Where to file a complaint

coarse thicket
glass oliveBOT
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Hey, @pine echo

To submit a report on Rustoria:

If you are banned; please make an appeal.

coarse thicket
tribal sundial
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emmmm

thorn palm
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Please help, I'm getting kicked from the server with a "Cheating" error. I don't use any third-party programs or VPN.

glass oliveBOT
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Hey, @thorn palm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frail wedge
raven mist
timber spade
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hey, I've been banned from the us long server for "playing with cheater". I was actually playing solo i was in a team UI with two randoms so they didnt kill me whilst I roamed... I didn't know if they were cheats or not..

frail wedge
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then Ticket closed, than he connects again 😉

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in a "short time"

coarse thicket
timber spade
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Ah yeah I see it now. 6D 20H left. So I can't do anything about this as I wasn't actually with them?

coarse thicket
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as long you are in team ui with the banned person you’ll also get banned

timber spade
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No worries. Hope they've been perma banned for this shit lol

shut barn
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I’m trying to cancel my monthly vip subscription and it won’t let me

thorny dune
shut barn
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Thank you

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I’ll be back if you stop falsely banning people and fix the lag🙏🏻

raven mist
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And what lag? The lag caused by deep sea?

runic rock
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Ticket #81d6f6

shut barn
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You literally banned me this past wipe because it was so laggy I couldn’t swim in the water and made me and my whole team get banned but keep acting dumb

raven mist
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Which was fixed by FP

shut barn
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So me wearing flippers makes me a hacker?

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Because that’s what I got banned for

raven mist
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No , it was causing false positives. Which was resolved quickly

thorny dune
runic rock
shut barn
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Well it took you 4 days to unban my teammate

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And he’s totally done playing on your servers

raven mist
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Sorry about that if that happened 🫡

raven mist
hushed lotus
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How do i make a ticket to ban a guy from this discord who is cheating

glass oliveBOT
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Hey, @hushed lotus

To submit a report on Rustoria:

If you are banned; please make an appeal.

lament marsh
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How long does it usually take to review an appeal for unblocking?

lament marsh
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That long?

polar flume
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might depend on your specific situation

lament marsh
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I was mistakenly banned for using cheats

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I have 10,000 hours, and they decided to give me a ban

polar flume
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just made your appeal an admin will look into it

vocal storm
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Could the admin who just banned the player I reported at least tell me where the guys base location was? Got away with multiple full AK kits, Clones and the like its really dissapointing you would allow such a blatant player even on the server but we are then punished

boreal mantle
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Hey, I just made an appeal on a ban. Didn't do anything and got a 6 day ban which I am pretty bummed about. Anyway an admin might be able to go take a look for me? (:

coarse thicket
formal dirge
#

Hey is it possible to remove ban on rustoria?

coarse thicket
glass oliveBOT
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Hey, @formal dirge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

formal dirge
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i just have question, if u got banned for cheating like long time ago how long ban stays?

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i mean i can play anyserver on official but cant play on rustoria

coarse thicket
formal dirge
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Thanks for help

thorny dune
formal dirge
thorny dune
distant geyser
flint bane
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Hi

#

Why is that? I submitted an appeal 2 days ago, and today I tried to log in to the server again, but I was kicked out with a cheating error

boreal mantle
# coarse thicket were you in a team ui with anyone?

Yes me and my duo Bigbakes14. We had added someone last night but only spoke to him for a few minutes and never recieved anything from him. Pretty frustrated. I explained in my ticket, just hoping this gets resolved.

distant geyser
formal dirge
boreal mantle
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@formal dirge how do you find appeal ticket #?

boreal mantle
formal dirge
boreal mantle
# formal dirge

sorry im new to this. Is this found on the support website?

coarse thicket
boreal mantle
coarse thicket
boreal mantle
formal dirge
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Why it doesnot show me how long im banned?

coarse thicket
formal dirge
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i always wondered how we know someone is cheater

coarse thicket
boreal mantle
coarse thicket
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the random person you invited was banned and you were in team ui with him

boreal mantle
trim idol
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<@&274971100184576010>

boreal mantle
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@coarse thicket Its not reasonable, and I cant wait 6 days. I did NOTHING wrong, just tried to be nice. Now im banned. Just want the ban overturned so I can play the game like normal.

coarse thicket
formal dirge
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I just dont get it how it works

boreal mantle
coarse thicket
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if you are not too sure just don’t invite randoms to your team

formal dirge
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Hey also how can i purchase premium? to play on premium server

boreal mantle
coarse thicket
coarse thicket
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!appeal

glass oliveBOT
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Hey, @coarse thicket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spare cairn
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why @zinc parcel ta messages get deleted im his friend and im curious why pls let me know `?

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?

neat pumice
spare cairn
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ah

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yes it makes sense

neat pumice
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Probably just write normal person messages next time

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should be fine 🙂

spare cairn
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ty for answer

digital crane
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when do they open slots on eu main?

brave willow
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some admin can see my appeal pls Appeal #a75e92

violet ruin
violet ruin
glass oliveBOT
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Hey, @digital crane

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

tacit widget
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The membership I bought has not been credited.

coarse thicket
tacit widget
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It should be almost 10 minutes.

coarse thicket
glass oliveBOT
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Hey, @tacit widget

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

warm flint
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Hi, I'd like to know where to send an appeal.

coarse thicket
glass oliveBOT
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Hey, @warm flint

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spare mist
tacit widget
#

May I ask why you just closed my work order?

coarse thicket
coarse thicket
tacit widget
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He replied that there was no problem with my membership.

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Wait a minute. There is a problem with the server name display. I made a recharge error.

coarse thicket
tacit widget
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gg

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I'll recharge again. It should be an error in the recharge server.

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Can it be refunded to the credit points?

tacit widget
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ok

grave birch
coarse thicket
toxic pivot
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Hello, I play on the Rustoria.co - EU Small server.

I just waited in a queue of 65 people, loaded onto the server, started running, and the game froze. I re-entered the game and found myself back in 65th place in the queue. I exited the game and re-entered it after 10 seconds, and there were no long delays in my login.

Why do I have to queue again?

vocal storm
coarse thicket
tender jungle
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When I logged in to the server, I got a message saying Cheating

glass oliveBOT
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Hey, @tender jungle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lament marsh
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Does the admin ban you by video rollback?

regal flume
#

Hi

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Rust tells me my account is at high risk. On your server.

glass oliveBOT
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Hey, @regal flume

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hearty surge
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Im waiting queue, I came in and had this problem

naive pike
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hi Why did Marzy kick me? My nickname is osobovazhnaya @lyric basalt

glass oliveBOT
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Hey, @hearty surge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

north crest
glass oliveBOT
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Hey, @naive pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

naive pike
#

76561199023254924

north crest
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Direct message/private message

naive pike
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!steamid DM @lyric basalt steamID 76561199023254924

glass oliveBOT
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Hey, @lyric basalt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

north crest
naive pike
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as soon as it was kicked off the server

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I'm being ignored

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Is this racism?

tender jungle
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Hello, how long will it take for my appeal to be reviewed on the website? My Steam ID is 76561198282648152

urban panther
regal flume
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I can't understand why they won't let me in. Steam ID: 76561199889614104

spiral robin
#

what is map gonna be on us main?

urban panther
coarse thicket
glass oliveBOT
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Hey, @spiral robin

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

regal flume
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Writes high risk accounts

coarse thicket
brave roost
#

can u not preview map with vip? i bought and cant connect

regal flume
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What happens if my application is reviewed later and my house rots?

coarse thicket
coarse thicket
brave roost
#

us main

regal flume
regal flume
#

mmmm

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Next time I'll choose better quality servers.

coarse thicket
brave roost
brave roost
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yea

near halo
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so

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what do they give

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i have 120k gems

coarse thicket
near halo
#

only moded right?

coarse thicket
coarse thicket
near halo
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its the most expensive one

coarse thicket
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click on them and they'll show the content

near halo
#

is it one time use even if i buy with gems?

solemn glen
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never got support for reports/tickets, crazy

coarse thicket
solemn glen
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@cyber did yall reban ratking? hes hacking agian with a vpn with his buddy out of his 7 man group that got banned last wipe first day in

coarse thicket
solemn glen
coarse thicket
glass oliveBOT
#

Hey, @solemn glen

To submit a report on Rustoria:

If you are banned; please make an appeal.

solemn glen
#

ty

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can we pin that message?

coarse thicket
solemn glen
coarse thicket