#support
1 messages · Page 891 of 1
отклонена
Вы мало что можете сделать, это их окончательное решение.
тоесть мне идти на других серверах играть?
это единственный вариант
i got banned for high risk account and i have a different account i can prove, can i join the call to screenshare with an admin
!appeal
Hey, @still forge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i believe there's no content when you press on them
is there a way to see what rewards are inside each one?
i figured a way to see the content
press on any package and it should show what it has
Are those available on us long?
rewards are only for 10x servers, US long is a vanilla server so no
Okay that's why I was confused. Thank you
what he said and you can also preview them by going ingame and typing /kit and clicking the magnify icon
Hello i was hoping to talk with a mod or admin about Ban concerns?
whats up?
Im better verbally then typing but ill try my best
You can dm me voice messages.
I moved recently, but the new house I im in has bad internet, and I've been having random high ping issues. They don't have the best internet services out here, sadly. A mate of mine suggested I use Exitlag to help with the latency issue that keeps occurring. I tried it, but the second I joined a server, "Pickle" server, I was notified that I was Ban Evading... I'm a 34-year-old medically retired vet who does nothing but game. I have over 8K hours in Rust and at least $2K worth of skins, not to mention the other games, and now that this occurred, I'm on my 13-year-old Steam account. Ive never cheated before nor got Ban'd and now that this occured i'm extremely frustrated. I completely deleted Exitlag from my PC after the Pickle community said it was the issue and that it's trash.
My concern is that this will affect other servers I play on, Since i was told that the Admins on Pickle are few and far between, and it could take some time before I hear back on my ticket I submitted. I'm stressing about this, and I just want to play Rust.
We allow the use of ExitLag / VPNs on our servers. Additionally, you may contest any bans you have acquire by appealing.
Thank you. I've never had a ban on Rustoria or any other server, and I contested the ban on Pickle, but there's been no response yet, and it's been some time. I spoke with the community, who said Pickle didn't have many admins and that it takes a long time to hear back on tickets. I'm just a frustrated old dude who just wants to play and not worry about this stuff. I'm Glad to hear that this won't be an issue on your servers. I already deleted it, and I will just deal with lag until my area gets better internet. I'm not risking this happening again because of VPN cheater stuff. I seriously hate cheaters; they ruin every game.
I was banned from the Rust server a few years ago, and after all this time I’ve had the chance to really reflect on what happened. Looking back, I understand that my actions back then weren’t appropriate and didn’t follow the rules of the server. Over the years I’ve matured and learned from that mistake, and I regret the behavior that led to the ban. I always enjoyed playing on the server because it has a great community and well-run gameplay, which is why I’m hoping to be given another chance. I would really appreciate the opportunity to come back, follow the rules, and prove that I can be a respectful and positive member of the server.
No worries and absolutely my pleasure in helping you today. We do encourage the use of VPNs to help with ping, unfortunately things like this does happen but at the end of the day it's your decision. I'm unsure of the response with Pickle but it's something you may ask on their Discord server. I wish you the best of luck!!
How long does it take to receive a response to tickets?
!appeal
Hey, @ripe tapir
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Try appealing, if it doesnt let you then you'll have to move on.
a day to 3 days
Note: The standard response time is 1-3 business days, but can be more or less based on the situation. - for appeals
Tickets get responded to as fast as possible but you will need to be patient
https://giphy.com/gifs/rvappstudios-amazing-youre-the-best-you-are-zsbYm28afpsPJxrzHS
tried to reply with emoji face and thought this was okay
Hello, my favorite server, Rustoria. I wasn't very pleased with your move regarding the ban, as it was unjustified. I got banned for no reason, as I don't have any cheats, and I don't use them. i need help
US Main in Chicago IL?
Hey, @vapid notch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Dallas, TX
Copy, thx
!appealru
Привет, @vapid notch
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
As a "moderator" of a clan on the rustoria website, can members be removed? If so, how?
.
i cant join serwer
what message are you getting?
ok now working i need to reset 3 times rust xD
Yall wanna do somthing about the scammers?
@icy canopy
What are you speaking about, if we're not aware of what you're talking about it's pretty difficult to do something about it
could someone take a look at my ban appeal on rustoria medium please username is: .NTT Franklin Saint
it could take a day to 3 days for a response
Can’t seem to open my tickets or find tickets I made?
Says that 2 people were banned when I logged in. Pretty sure it’s the people I reported yesterday on the rustoria website but cant seem to see created or pending tickets anywere
hi im tryined to join my friends on rustoria.co EU - Long and the second i join i get disconnected for cheating, ive never cheated in my life and ive never been on the server
hey. we just sunk a boat and because we were intertwined with the sunken boat, our boat went down with it... is that now a thing? ps - i can still see my bed but cannot spawn in it.
alot of bugs atm with deep sea update, best you can do is report it on rust official discord or ingame with f7
!appeal
Hey, @ancient sundial
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
man i just wanted to join my friends that are complete noobs they wont even be on in 1-3 business days 🙁 never even been on the server, have a 20 year old steam account with a ton of games an no bad marks to my name, nothing running in the background so i dont understand why its auto disconnecting me for "cheating" but thank you for the help anyways @normal orbit must be the deep sea update like you said 🙁
if it says disconnected cheating you have no other alternative i'm afraid, you'll need to appeal on our website.
Hi, how do I know if Ive been unblocked after submitting an appeal?
they'll reply to the same ticket you submitted on our website.
Thanks
yo the locked crate is glitched in EU east long
hey I just got banned for "playing with a cheater" even though I am solo I played Rustoria US mondays and ig the cheater was in the team next to me which I was in team UI with because we were allies. can i create a ticket to get unbanned?
i tried clicking the link and it says this site cant be reached
!appeal
Hey, @vital pollen
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
it still says site cant be reached due to closed connection
the site is working fine, its an issue from your side
ok ima restart my pc and see what happens
alr i appealed but do they take a long time even if its just a simple unban?
just help, unreal play
takes a day to 3 days
!report
Hey, @thin drum
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Can I send someone hard video evidence of his cheats so I don't have to wait too long because it's impossible to play?
include it in the ticket
I'll create a ticket now and add a video, can you help?
the admins will just be patient
<@&874995535881326632>
im about to get raided can u see my ticketAppeal #a75e92
pls
Can I report a video on YouTube, it's too big?
sea long ip connect ? i cant see it
upload it and link it there
All SEA servers restart daily at: <t:1773273600:t> (<t:1773273600:R>)
Restart is not wipe, no progress will be lost.
All servers wipe for force: <t:1775152800:F>
SEA Long
IP: connect long.rustoria.asia
Next Wipe: <t:1775152800:F> (<t:1775152800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map
above ^
I created a ticket and added the video. You can clearly see the cheats there, so a long check shouldn’t be necessary. Could you please speed up the review if possible?
It’s impossible to play because he stays just a few meters from our base and keeps intercepting us since he can see where we are and what we’re doing with cheats.
Ticket #2b43ee
thank you
Can i get help from a mod on Rustoria.co - US Mondays? im living in a cave base and i cant put on a code lock for a garage door because it is going through the wall
we don't interfere with gameplay
so there is no way to get the code lock on?
is there any server admins in here
If you can't get to it, no.
What sort of assistance are you looking for?
?report
Hey, @primal haven
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
like 5 different people are talking about it in chat
what do you need help with?
Yesterday, while I was building my house, someone attacked me, so I hid inside the house. At that moment, the system suddenly banned me, and now I am very worried about what has happened to my house.
!appealcn
您好, @ashen mauve
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
The main issue is that my house will run out of resources in a few hours, and the things I worked hard to gather will be taken by others.
Thank you
@coarse thicketI have already appealed, my friend
This is the thing I bought at that time
have you received any answers?
@coarse thicketNo response at all. It was my first time playing this game, and I played for over ten hours in one go. I chose the $15 server just to have a better gameplay experience, but unfortunately, I got banned.
appeals could take a day to 3 days
Total hours 19.1 hours
Last run date: March 10
Rust
Achievement progress 36 / 92
31
I got permanently banned the first time I played, and I feel really upset.
be patient, you will receive an answer
Hello, can I know the reason for my account ban?
is it a report or ban appeal?
.
they’ll answer sooner or later just be patient
like how long bro!
Hey, @devout lagoon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello. You can use f7 in game or use our website to report people. Do not report here
the site is down and the cheater is killing everyone
Hello, I'm having trouble accessing connect long.eueast.rustoria.co:28015, it says "cheating" error. I've never played on Rustoria before, though.
!appeal
Hey, @ripe vigil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Dear Sir,
My Steam account is 76561199382423415. Plese advise when I was banned.
Today, I discovered that my account has been completely banned from CO servers and I cannot log into any of them. Additionally, when I tried to submit an appeal on the CO official website, I found that this account has also been added to the Blacklist, making it completely impossible to submit an appeal. I would like to know when my account was banned and what the reason was.
Sorry, if you can't appeal the ban is final and you will have to move on.
May I know the time when I was banned?
Hello Rustoria Team,
I would like to request a review of my account ban. I understand the ban was issued based on my IP address.
I am currently using a public Wi-Fi network (hotel), which means multiple people share the same IP. It is possible that another user caused a violation, and I was affected unintentionally.
I have not used any cheats, third-party programs, or attempted to break any server rules.
Please kindly review my situation and consider lifting the ban.
My ID: 803436159
Steam ID: [insert your Steam ID]
In-game name: [insert your in-game name]
I am happy to provide any additional information if needed.
Thank you for your time and assistance.
?appeal
Hey, @opal hazel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?steamid
Hey, @pallid forum
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561199382423415
?report
Hey, @hallow cloak
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Ticket #2db7b7 Lock your head and ignore the distance. Ignoring the walls, they are crazily slaughtering us on the outskirts of our base,
Please wait tickets are done in order
76561199382423415 please help to find when my account was banned, I need to find out what happened to my account. thank you.
!Appeal to appeal bans. The respond takes 1-3 work days
Hey, @pallid forum
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi guys can you help me why rust write me Cheating i cant play in rustoria servers
!Appeal to appeal bans. The respond takes 1-3 work days
Hey, @hollow chasm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Why was my account blocked and why https://steamcommunity.com/id/epsteinlegit1337/
Hey, I’m only a chat moderator so I can’t see the exact reason for your ban. Rustoria bans can be issued automatically by anti-cheat systems or by admins for rule violations.
If you believe the ban was a mistake, the only way to review it is to submit a ban appeal through the official Rustoria appeal system . Staff there can check the logs and give you the exact reason.
@lyric basalt dmed you
How to report cheater?
!report
Hey, @hallow dock
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Why can't they provide evidence?
!report
Hey, @gleaming leaf
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @hollow yew
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Evidence of what?
Hi, I received a “High Risk Account” ban on Rustoria EU Main. I already submitted an appeal on the website. Could someone please check it when possible? Thanks.
76561198768509299
If you already made an appeal please wait for response
My mini somehow fell from a wide gap peak that you cant fall through into my shooting floor is there a way a admin can help
I already wrote an appeal and it was approved, but I wasn't unbanned
?steamid
Hey, @torpid locust
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198210710004
i have forwarded this to the admins. please wait for one to check this for you
Resolved
Hi, I received a “High Risk Account” ban on Rustoria EU Main. I already submitted an appeal on the website. Could someone please check it when possible? Thanks.76561199811396995
hi the standard response time for an appeal is 1-3 business days but can be more or less based on the situation
ok,Thanks
76561199382423415 Can you tell me the date I was banned by CO? , I need to find out what happened to my account. thank you. and I am not able to make any appeal. and I don't know whey MY account was blacklisted. I only want want to know the date of my ban.
any admin?
what do you need help with?
The appeal has been going on for more than 3 days, I've been ignored for 2 days.
they eventually will answer please be patient
@unique pond stop calling out players in discord, use the website please
I need to stop my monthly subscription on the server, how do I do this?
!cancel
Hey, @worthy blaze
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
If I do this, will the automatic renewal of the subscription stop?
yes
thanks
как разбаниться? прилетел бан за high risk
!appealru
Привет, @waxen kestrel
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
what do you need help with?
i can't write appeal
what message are you getting?
im having connecting attempt failed and i keep getitng timed out on east long only
You already submitted an appeal for this ban.
@coarse thicket what should i do
its must likely a problem from your side, try restarting your internet or disable vpn if you have one
have you made one previously?
nah i dont use vpn
i have never had this issue before i played yesterday and changed nothing
yes
how long have you waited to reconnect?
i just verified my game files
then wait for an answer it can take a day to 3 days
🙏
he tell me this
Hello. Please provide us with all the accounts you have previously played Rust on.
denied
i cant help you further than that it’s usually their final decision
because its their final decision
Are Secure Boot and TPM 2.0 enabled at this time?
no but you can suggest it here #feedback-suggestions
can i buy a new account?
you're banned from rustoria or rust?
its working so hoppefully it does
you can
как узнать статус аппеляции на бан?
Can someone assist me with getting my account unbanned
!appeal
Hey, @uneven shale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
their decision is final
I'm afraid if it's been refused, the decision is final.
is there no way for me to verify that it is me
perhaps via streaming on discord
@normal orbit @coarse thicket
i can't help you further than what i said
It's not normal to ban someone without any proof and refuse to talk. He can prove that he does not cheat...It's totally abuse of power...
yooo please check Appeal #7f0466
10 minutes maximum to verify, please take that time...
are you banned?
appeals could take a day to 3 days for a response
Nope, it's Adalyous. I am his mate and he his not cheating.
His ban is just abused. Without any proof....
He can proof that he does not cheat, meet him in support vocal please.
He will show you what you want...
now that is in fact a problem
Admins do not do PC checks. The appeal process is where you would explain the case. If it was denied, there are no more options.
Then if you have a bad day and just decide to ban randomly, nothing else can be done ? Nice guys, door is opened for ban abuse...
Wtf is that...Don't worry, we will talk about that to a lot of players 😉
I guess your friends from same countryy reported him randomly
getting banned while you're being raided even tho you're 100% legit and paid the vip for that laggy of a server is actually crazy you guys don't even respect your own players
What does that even mean
I got a high rusk account for nothing, nothing even came into the chat, I play without cheats, I can pass all the tests without any bans, I even passed the test on such a popular magic project 76561199444404265
Try to guess :)))
!appeal
Hey, @winged heron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ban Not Found
have you made one previously?
I received it 10 minutes ago
try to connect and check if you're still banned
still banned
what about the website? check it again
are you sure you're logged into the right account?
of course
One more random ban I guess 🙂
im sure
how is high risk account a thing? and how do i completely comply with the rules regarding my situation. Just to receive a ban after buying VIP... i havent played rust in 10 months guys come on i ran around for 3 days no issues....
I can’t even file an appeal, there’s just no ban
i forwarded it
How long should I wait approximately?
they're gonna deny it brotha, I'm completely in the right on my situation and i got denied
everyones situation is different
!appeal
Hey, @calm goblet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
im within guidlines and i got denied?
Same for our mate, randomly banned for High risk account without any problem and they don't want to talk to him xD Random moderation !
i did waited patiently as to not try and rush the administration staff and got left out for over 72 hours just to get denied
can't help you more than that.. its their final decision
ik its not you guys, just sad honestly
I was banned along with my entire team for playing with a "cheater." Why can't I provide any evidence about this? I know everyone on my team by heart, besides, why should I play with a cheater when I have an expensive account? Besides, I've been playing on your servers for 5 years now. 76561198963673293
How long should I wait approximately?If you know or have had such situations, can you advise?
1-3 days
my only advice is to be patient
I may have an erroneous ban, maybe + the reason is not a ban or something like cheat
I'm planning a wipe tomorrow with some friends, wanted to double check: Is it right that connect main.rustoria.uk:28010 (EU main) wipe tomorrow at 4 CEST?
All EU servers restart daily at: <t:1773298800:t> (<t:1773298800:R>)
Restart is not wipe, no progress will be lost.
All servers wipe for force: <t:1775152800:F>
🇪🇺 EU Main
IP: connect main.rustoria.uk
Next Wipe: <t:1773327600:F> (<t:1773327600:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map
^
thank you very much!
hi, i go to sleept in my boat
full hq
then when i rejoin i appear death and i lost my stuff
we don't interfere with gameplay
🙁
а как поиграть если пишет high risk account?
!appealru
Привет, @waxen kestrel
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
не отвечают там
Наберитесь терпения, ответ может занять до 3 дней.
!appeal
Hey, @feral patio
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
br long muito lag
ticket
Dear Team, pls investigate an High Risk Account -> https://rustoria.co/support/399eb6
be patient it can take a day or 3 days for a response
its not me, i just reported an account for this 🙂
well.. you will also have to be patient for that too 😅
please dont share any more information about it, mention it in your ticket
please help me
Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management.
are u allowed to play these servers if you have a account linked thats vac banned? i got banned like 1.5 years ago and got the go ahead by admins to play on a alt and been playing on other servers just this one auto banned me. is it worth making a ticket or is it not allowed and just a waste of time
is there any timer? have you waited 60 seconds?
you can
alr
are you planning to play on your main or second account?
you'll get high risk account again lol
second, main is still vac
by vac do you mean banned on rust or counter strike?
So.
oh.. thats eac banned not vac
My ban appeal got denied when I was in a team ui with people who were right next to me so I was allied with them but I am a solo and joined their team ui so we wouldn’t kill eachother
i got banned for using cheats on a different game unrelated to rust. I dmed a admin about it and he gave me the clear to play on a alt and been playing on alts for a while. just toria auto picked it up i think
this was also like 2 years ago atp
there's a facepunch policy for "second chances" you should read about it
Y am I denied when I had no contact with them in discord and no contact to them prior to this wipe.
yeah that came out afterwords. its the same thing your able to play on a alt. and i have been am allowed to just like i said I got auto banned on toria
are you banned from rustoris currently on your second account or not?
!appeal
Hey, @brave roost
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
and explain everything there
alr was just making sure it was okay to play on a alt or if i was wasting my time making a ticket
thank you
Cyber can u help me understand why I got denied
you're definitely not wasting time, better to do it before getting banned for ban evading
its not our job really if admin thinks that proofs you showing not satisfactory
cant do anything about iy
Ah
he answered
How would I show more proof of me not being guilty?
its the admin's final decision not much we can do
sorry mate what cyber me and you thinking is not important
One of the players I was team ui’ed with dm’ed me saying stuff about his tm8 used to cheat on different accounts but I don’t know how to show an admin that
This was after the the fact that I got banned
because I really want to get in touch with an admin and show him that I litterally have all the proof to show that I never knew nor could have known one of them was a cheater
so am I now banned indefintely or is it only for a certain amount of time?
when you try to connect to any rustoria server, what does it say?
1 sec let me check
because I have 100% proof that I didn't help them with anything and that I was only allied with them in a team ui
but I couldn't send screenshots of my dms on the appeal
why have so many lag in br main ?
oh ok
its just a 7 day ban
but can i still reach out to an admin and show them that im not guilty
time to touch some grass meanwhile 
you don't need to
sea medium is down?
it it bc the ban wont change even if I show that im not guilty?
nothing will change
ah
so if I make allies with people should I jus not join their team because there might be a potential cheater?
because im usually a solo
its always risky to join strangers without checking them
@raven mist
Is there anyway to refund subscription on vip? i forgot to cancel it and now i got charged today
did you cancel it though?
что делать если бан за high risk account, подал аппеляцию, а разбана нету, новую подать не могу
Апелляция была отклонена или она все еще находится на рассмотрении?
как это посмотреть?
пишет approved
Подождите немного, если ничего не произойдёт, приходите сюда ещё раз.
Можете создать ещё один запрос в службу поддержки?
нет
если написано approved, это значит что моя аппеляцию рассмотрели, или еще нет?
может быть за 12 дней мою аппеляцию просто не рассмотрели
guys how to report about cheaters ?
«Одобрено» означает, что ваша учетная запись разблокирована.
i cant find Ticket section
!report
Hey, @soft egret
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @soft egret
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
can u look pls?
i can't, can you show me what it says when you try to create a ticket?
ban already appealed. You already submitted an appeal for this ban. Banned for HIGH RISK ACCOUNT
send me a screenshot privately of your appeal
The new eu east medium what time will it wipe? 😄
one second
it should be exact same time as the normal eu medium
Have I been unblocked?
yes
Thanks
wait
okay, ping me when you need help.
I've filed an appeal, how long will it take to be reviewed?
the average response time for appeals is 1-3 buisness days, but this can vary
okay thanks
im want open ticket where?
report or ban appeal?
Hey, @violet flame
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I had previously opened a ticket, but received neither a positive nor a negative response.
so its still pending?
It's been 1 month
They said a response would come via the Discord bot.But I didn't receive a notification from the bot.
send privately a screenshot of what it says in your appeal
okay please wait im sending via dm
you were already unbanned like a month ago
can you help me? ban Not Found I was banned for a high risk account and I can’t even throw an appel
what is your steam id?
76561199444404265
i got same problem
banned cause high risk account mid fight
have you made an appeal?
yes but no body answer
it can take a day to 3 days
im gnna get raided bro
and why aren't you able to make an appeal?
ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.
@thin plover
just give me a bit of time
Why did I get banned for cheating for no reason? I was just running around farming gems and got banned for cheating. I killed a couple of naked people and nothing else. I don't understand why I got banned.
can u check my appeal? Appeal #bde188
it will be looked at by the admin in charge
!appeal
Hey, @sacred garnet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @hardy zodiac
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
oh ok and who was it?
not something I can tell you, that's what the appeal is for
how should i check them to make sure they arent cheaters?
you could check their account on battlemetrics whether its new or not
hey, basically theres some phishes like
rustoria.com, rustoria.net
from russian bluds with express host based in russia on host ** 84.🐒 .🐒 .🐒 ** and they are using basic steam and then fake browser window with the phishing steam on some endpoint, i can give full info in dm or ticket anywhere
@west mica im really sorry for that ping but i need some1 in online to tell it
we're already aware of it and working on it
kk, if u need their host wheres scripts and backend based i can give it to u
with all endpoint ive found
we have all those info, the problem is to have the registrar to take actions
this registrar often does not remove such things, ive seen a couple of cases where he simply refused
exacly my point
wai, r u talking about registrar on phish domain or backend?
kinda all tbh
k
would be nice if you stop writting those domains here
mybad
some people just use them
np
yeah. thats why im using ` to format it for no link
can we talk a little bit in dm maybe? i dont really want to tell about it there
there is not much to say
or anywhere else
we know, we work on it, there is nothing to add
maybe i will add something like new endpoints, or work logic
we have people who have profesionnal knowledge on that no worries 🙂
no problem
dam theres so many stuffs, god
the main real problem is to have people taking seriously a rust community in the requests they make
but it will be handled with time
dont really understood what u mean
u talking about phishes?
phishing, cybersquatting, ...
ah, yeah
what is it just that if I can’t even throw an appel about it, they’ll just forget about it and that’s it
@oblique wraith
i already got raided
sorry.
manga de mogolicos ni una cosa bien hacen banean a gente que no chitea y dejan a los chiters en declieve su sv poronga
are you banned?
@slender sonnet
can some admin or chatmod check us long
No don’t
I’m not annoying
made a ticket
qwakke quit saying the hard r in game chat
Will take a look for you
Qwakee is just broke #madcuzbad
ty marzi he was muted a day ago for same thing he just dosnt learn
qwakke litterly said the hard r mutiple times in voice chat because we killed him
thats jsut not true
LMAO
See you in 6 😂
loser boy
thankyou admin/mod for u fast work ❤️
can we mute qwakkes in vioce chat for saying the hard r?
Oh wait u can’t, CUZ UR BROKE #madcuzbad #iaintcleaningupwhenigetjiggywithdamop
now his teammate is spamming time to make a ticket
rustoria doesnt moderate voice chat
jokes on u
you can also mute them locally yourself
Did you report it?
!ticket or it never happend
Hey, @kind charm
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
#e2006b Please take a look at the ticket before the player logs off
!ticket
Hey, @green crown
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how long does it take for appeal?
What does this mean?
@glass olive
means you are banned from rust temporarily, when your ban is removed you can play again on rustoria
a day to 3 days
crazy
It's already been two days.
You need to appeal this with EAC
marzy wyd
Where to file an appeal, what website
hey can i get some help
they are saying you were banned by the Easy AntiCheat not by the server. You received a gameban not a server ban https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned
I receive the error "EAC banned" when attempting to join a server - what does it mean?This message indicates that your account has been banned by the EasyAntiCheat system for cheating. The account ...
i can only make an appeal once?
can someone please help me
I was banned saying cheating in the details,but many play with me and know that I don't use any kind of cheating even for my gameplay,this is very noticeable, I've already opened a ticket. When you can pay attention first, I would appreciate it as I am trying to access the server.
if it was denied yes there’s no other way around
what do you need help with?
well thats kind of fucked
it takes a day to 3 days for a response please be patient
i guess i understand about "it's their decison" but how can i follow facepunch and rustorias rule regarding my situation and get unfairly banned for high risk account
have you made an appeal?
i did, it sat over 72 hours and then denied. i provided every drop of info and still no reason? it just feels like bad practice to make rules and then disregard them is it not?
i cant help you further than that sorry
i understand, i have thousands of hours on rustoria on my main my favorite servers. Just unfortunate, oh well thanks anyways!
Donde puedo apelar
!appeales
Oye, @trail viper
Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal
Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.
Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.
Hola a mi y a mis amigos nos ha sacado del servidor como si se hubiese caido pero hemos visto que el server sigue activo pero no nos deja volver a entrar, nos hemos dormido cuando estabamos fuera de casa y lo hemos perdido todo
Cuando intentas conectarte ¿qué dice?
Connection attempt failed
¿Qué servidor? ¿Y este es todo tu equipo?
EU Long somos 3 amigos y a los 3 nos ha pasado lo mismo
¿La misma red?
No, cada uno juega desde sitios distintos
Intenta reiniciar tu conexión a Internet y, si estás usando una VPN, apágala.
Ahora mismo nos acaba de dejar, gracias por la ayuda
perfecto
Si me banearon por actitud sospechosa estoy esperando hace 1 semana que alguien me ayude mandé mensajes a todos y nadie me responde estoy a su disposición para que me revisen la pc para ayudar en el desbaneo
¿Has presentado una apelación?
Si la presente el mismo día del baneo que sería el viernes
¿Está pendiente o denegado?
Mande 7 mensajes y me respondieron el lunes diciendo en qué cuentas jugué rust desde mi PC les mandé todo y no me respondieron mas no me ayudaron y aparte les seguía mandando mensajes y nadie respondía y me desabilitaron la apelacion
Denegado
Doy permiso para que me revisen el pc para que vean que estoy 100% legal
Si lo negaron, es su decisión final. No puedo ayudarte.
please help me, I haven't played for 8 months, and now I'm logging in and it says "cheating."
!appeal
Hey, @high mantle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Okey banean a una persona que no chitea y están todos chiteando y siguen sin banearlos parece que su trabajo lo hacen al revés
No es contra tuyo cyber para nada pero no hay alguna posibilidad muy pequeña que alguien admin superior a vos me conteste y me desbanee
Te paso mi teléfono dni Twitter todo para que vean que no chiteo no hago nada malo solo juego, me parece un montón que me baneen sin yo poder responder o defenderme , solamente que unos cuantos jugadores me allan reportado pq los mate y se sienten frustrados
Está fuera de mi alcance…
No tenés idea con quién podría hablar o también está fuera de tu alcance?
Te darán la misma respuesta: confía en mí
Quienes son las personas que pueden denegar una apelacion supongo que con ellos podría hablar , dejo a su disposición mi PC para la realización de una revisión en profundidad para que se den cuenta que no chiteo
@lime sierra can you please help me with this
my appea it was
appeal it was llast week since i appeal why is it not being fix until now
have you received an answer on your appeal?
0 replies? 7 days no answer?
wdym sir
have you checked your appeal at all?
yes
if a team calls in three cheater to raid me that are not in team ui but they are playing togheter what do yall need to give him an accociation ban?
send me a screenshot of your appeal privately
!report
Hey, @graceful swift
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
yeah but im asking what evidence?
whatever you have that proves they are teaming up but please include it in the ticket and dont share more about it here
yo cyber what about our tickets?
what about it?
was it approved?
we can share hes computer
im not an admin i dont handle tickets im here to guide you only
he is just good man , he is pro players at valorant
we send u every evidence posible
everything
but it was like ego problems
i cant help you with these things sorry
like they dont want so tell u they make a mistake
hello, i voted map before buying vip and i wanted 2x votes so i bought vip, is this gonna reflect? or do i need to change vote then revote for the map i wanted?
give it a try and revote
such an ego brother
how many times can we change vote?
there’s no limit as far as i know
what is the steam ID of your friend
Otra vez nos ha echado del servidor, somos 3 y nos echa a los 3.
he can show hes all pc
Y no podemos volver a conectarnos
i can to i dont care we just want to play toria
im not trying to be ofensive when i call that guy power triping i mean it cuz if he is not why ?
we are open to do whatever it takes to clean my guy
I'm not the admin in charge and don't know the full situation but there was a good reason why the appeal was denied, unfortunately the answer won't be changed
good reason like he was cheating?
cuz he is not and u all know that to
the good reason is he is power triping brother
and u know that to
that is bad
im not desrispectfull to him im just honest
is not other reason
there is no power trip....
the player was banned for high risk account and the appeal was denied, the admin in charge did it for a reason and I don't think the ban will be reverted, you are free to message our managers if you won't change your mind
can u explain to me the proces on discord call?
it is late for them so they will most likely answer tomorrow
ok thx
got same issue here brother
I have the same problem. They don't send me messages, they don't help me. Since they said I would have a solution in 1 to 3 days, I sent them a message complaining about why they aren't helping me and haven't resolved my appeal, and they denied it. What they're doing makes absolutely no sense.
can u tell me how is he high risk?
lo de high risk es por si tenes otra cuenta con game ban
hello, is there a vip that works on all of the sea servers? or do i need to buy one for each sea servers?
claro el tema es que nunca en mi vida me banearon una cuenta soy jugador profesional de valorant literal me juego mi carrera si hago esas pelotudeces
76561199382423415 Can you tell me the date I was banned by CO? , I need to find out what happened to my account. thank you. and I am not able to make any appeal because MY account was blacklisted. now I only want want to know the date of my ban.
i believe you need to buy for each server
is it intentional that jungle zigurat doesnt spawn on toria maps? also, does this mean it's impossible to get blowpipe or any dart variants since you have to research them and they cant be tech tree'd and they only spawn there?
y bueno pa yo tampoco pero me banearon tmb
!appeal
Hey, @tropic haven
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
My friend is trying to submit a ticket but it says he cant
what message is he getting?
ragebait ez☺️
It tells him he’s not allowed to make tickets
He was banned 2 years ago for playing with hacker
why is your friend not the one asking for help? is he banned from discord?
!report
Hey, @errant sparrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
do not share the information about the cheaters, you are helping them by doing that @errant sparrow
@lime sierra I was banned for going to Discord Daarcket
my base has been raid please fast
dm him your steam id and wait for a response - you can get ur steam id here https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
He has private messages closed
I was banned 13 months ago due to sharing a credit card via Discord. But I keep saying I didn't do this; no admin listens to me; even though I want to provide all kinds of evidence, they don't want anything; their only answer is 'we can't do it, we can't remove it'; please don't blame me for something I didn't do; someone with the same name on Discord might have even done this. Please check, I did not commit any crime; I do not accept the crime that has been falsely attributed to me.
Think about it: You have a car and it gets stolen. A crime is committed. Are you the criminal, or is it the person who stole your car?
Without asking me anything, you accused me without even asking if I did it. Even though I said I didn't do it, they're not helping me.
how do i join a map preview server of a map not currently winning vote
or is it not possible
i have a game banned account from over 1300 days ago i was just wondering if i could have a bypass to the no game banned accs rule
I can't connect to sea med. why it says failed to parse favourite server endpoint
any admins on :)
cant connect to sea main says connection attempt failed
yea same
hey is there any way i can make a ticket?
<@&874995535881326632>
bru theres alrdy 87 queue ugh
<@&874995535881326632> some1 pls help
!ticket
Hey, @stark blade
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
all good rn?
all good rn?
all good rn?
nope still facing the same issue
have raised a ticket for the same
but no response yet
nope still failing
no
hey mate can i DM u rq
pay for me
cloudflare
i am trying bro.
thanks it worked.
ping not stable.
please view the tickets on the website
why am i muted for 3 days bruh
try being banned for "doxing" when all u do is say the country in the dudes steam profile
!appeal
Hey, @tawny barn
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
rustoria admins when someone is spamming slurs
rustoria admins when someone reads a public steam profile 
!appeal
Hey, @celest hemlock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
How big is team UI in long server?
!appeal
Hey, @grizzled panther
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can u fix the server bro no one can join form india . and when i use vpn ping spikes. <@&874995535881326632>
!network
Hey, @loud tundra
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
@coarse thicket Can you tell me what's going on with the ban?
What do u need help with?
I am unable to join server it says connection attempt failed
!network
Hey, @pure raptor
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
A cheat is playing on the server. I have video evidence!!! I'm asking for help!
@thin plover
🤣🤣🤣🤣🤣🤣
!report
Hey, @turbid hare
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
im not an admin but maybe i can help
i got ban for ban evading
that i didnt even do
already did the ticket and the admin said i need to wait for 180dats
for having a gameban alt but it isnt my account
oh well.. i can’t really help you with that
You’ll have to wait 138 days before being able to play
Your alt account is game banned, your friend playing on it or you doesn’t matter, this is an account you used and for us it is yours
after 138 days ill be unbanned from rustoria?
@shy remnant I got a high rusk account for nothing, nothing even came into the chat, I play without cheats, I can pass all the tests without any bans, I even passed the test on such a popular magic project 76561199444404265 i cant a throw appeal because ,,ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again."
@shy remnant
Hey, @winged heron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@shy remnant I can’t appeal, it shows that I just don’t have a ban
after 138 days ill be unbanned from rustoria?
Where to file a complaint
!report
Hey, @pine echo
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
that considers as ban evasion
emmmm
Please help, I'm getting kicked from the server with a "Cheating" error. I don't use any third-party programs or VPN.
!appeal
Hey, @thorn palm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
pls stop closing tickets with non sense reasons. You ban ppl every day for accounts like this!
Just because you say its a high risk account doesnt mean we are going to blindly ban for it
hey, I've been banned from the us long server for "playing with cheater". I was actually playing solo i was in a team UI with two randoms so they didnt kill me whilst I roamed... I didn't know if they were cheats or not..
i got u shenzyyy but he plays, so obvious, every time you try to watch him, he instantly loggs off.
then Ticket closed, than he connects again 😉
in a "short time"
usually thats a temporary ban, when you try to reconnect it should tell you for how many days you’re banned
Ah yeah I see it now. 6D 20H left. So I can't do anything about this as I wasn't actually with them?
not much to do other than waiting it out
as long you are in team ui with the banned person you’ll also get banned
No worries. Hope they've been perma banned for this shit lol
I’m trying to cancel my monthly vip subscription and it won’t let me
Be sure to type "I wish to cancel" in English in the box before clicking the cancel button
Whos false banned?
And what lag? The lag caused by deep sea?
Could u possibly ban this guy? Discord id 1461684595027214441
Ticket #81d6f6
You literally banned me this past wipe because it was so laggy I couldn’t swim in the water and made me and my whole team get banned but keep acting dumb
Because of the bugged update of flippers
Which was fixed by FP
No , it was causing false positives. Which was resolved quickly
They're gone, thank you!
maybe remove his message also #looking-for-group message
Well it took you 4 days to unban my teammate
And he’s totally done playing on your servers
Sorry about that if that happened 🫡
Fair enough, if thats his choice
How do i make a ticket to ban a guy from this discord who is cheating
!report
Hey, @hushed lotus
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
How long does it usually take to review an appeal for unblocking?
1-3 bussines day
That long?
might depend on your specific situation
I was mistakenly banned for using cheats
I have 10,000 hours, and they decided to give me a ban
just made your appeal an admin will look into it
Could the admin who just banned the player I reported at least tell me where the guys base location was? Got away with multiple full AK kits, Clones and the like its really dissapointing you would allow such a blatant player even on the server but we are then punished
Hey, I just made an appeal on a ban. Didn't do anything and got a 6 day ban which I am pretty bummed about. Anyway an admin might be able to go take a look for me? (:
were you in a team ui with anyone?
we don’t do that sorry
Hey is it possible to remove ban on rustoria?
!appeal
Hey, @formal dirge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yes i did
i just have question, if u got banned for cheating like long time ago how long ban stays?
i mean i can play anyserver on official but cant play on rustoria
i don’t think it gets removed unless theres a mistake
Thanks for help
Do you have your appeal ID so I can take a look?
#e0f8fd
Ahh yes, appeal was created correctly we will respond as soon as possible 
Thanks.
Hi
Why is that? I submitted an appeal 2 days ago, and today I tried to log in to the server again, but I was kicked out with a cheating error
Yes me and my duo Bigbakes14. We had added someone last night but only spoke to him for a few minutes and never recieved anything from him. Pretty frustrated. I explained in my ticket, just hoping this gets resolved.
same, i submitted 4 days ago
same man, im getting kicked for same reason everytime
@formal dirge how do you find appeal ticket #?
appeal id?
yea
sorry im new to this. Is this found on the support website?
when you reconnect to the server what does it say?
Banned from server. Reason says playing with a cheater
it doesn’t say for how long?
6 Days and 17 hours
Why it doesnot show me how long im banned?
there you go, just wait it out
i always wondered how we know someone is cheater
2 different situations
Base will be decayed. Never cheated. Now have to wait 6 days for a ban because of someone else cheating??
for association ban, yes you’ll have to wait it out
the random person you invited was banned and you were in team ui with him
I was in a team with this cheater for not even a day. All I did was give a guy a start and never got anything from him. Spoke to him for maybe 3 minutes. And because of that I am banned for 6 days. Reasonable?
<@&274971100184576010>
@coarse thicket Its not reasonable, and I cant wait 6 days. I did NOTHING wrong, just tried to be nice. Now im banned. Just want the ban overturned so I can play the game like normal.
thats how association works cant do much about it
Yeah but how do we know hes cheater?
I just dont get it how it works
How are we supposed to know my man? Are you an admin? I am confident there is something you can do about it. This is just not fair.
check their battlemetrics thats the easiest way
if you are not too sure just don’t invite randoms to your team
Hey also how can i purchase premium? to play on premium server
Didnt know you could get banned for it. Never had happened before. Lesson learned. Can I please be unbanned?
purchase skins that are worth 15$ and you’ll gain premium access
im not an admin, you can make a ban appeal
!appeal
Hey, @coarse thicket
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why @zinc parcel ta messages get deleted im his friend and im curious why pls let me know `?
?
Getting caught by the spam filter for pasting 1 letter at a time in quick succession
ty for answer
when do they open slots on eu main?
some admin can see my appeal pls Appeal #a75e92
please wait apppeal take 1-3 business days but can be more or less
!slots
Hey, @digital crane
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
The membership I bought has not been credited.
how long has it been?
!vipissue
Hey, @tacit widget
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Hi, I'd like to know where to send an appeal.
!appeal
Hey, @warm flint
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello. I got banned on Rustoria.co - EU Medium.
I didn't use cheats or scripts.
Can you please check my ban?
Steam nickname: _foliage_111
SteamID: https://steamcommunity.com/profiles/76561199706087598/
May I ask why you just closed my work order?
appeals can take a day to 3 days for a response
can you explain more? what closed?
He replied that there was no problem with my membership.
Wait a minute. There is a problem with the server name display. I made a recharge error.
is it working fine in game?
gg
I'll recharge again. It should be an error in the recharge server.
Can it be refunded to the credit points?
ok
Hello. I got banned on Rustoria.co
I didn't use cheats
Can you please check my ban?
Steam nickname:ham
SteamID:https://steamcommunity.com/id/91085741564/
response time is 1-3 days
Hello, I play on the Rustoria.co - EU Small server.
I just waited in a queue of 65 people, loaded onto the server, started running, and the game froze. I re-entered the game and found myself back in 65th place in the queue. I exited the game and re-entered it after 10 seconds, and there were no long delays in my login.
Why do I have to queue again?
Why? Make it Make Sense

When I logged in to the server, I got a message saying Cheating
!appeal
Hey, @tender jungle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Does the admin ban you by video rollback?
!appeal
Hey, @regal flume
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, i got banned on Rustoria.co, i dont use cheats, check my ban pls? steam nickname:123, steamID https://steamcommunity.com/profiles/76561199231852843/
Im waiting queue, I came in and had this problem
hi Why did Marzy kick me? My nickname is osobovazhnaya @lyric basalt
!appeal
Hey, @hearty surge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!steamid DM @lyric basalt your steamID
Hey, @naive pike
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561199023254924
!steamid DM @lyric basalt steamID 76561199023254924
Hey, @lyric basalt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Message them directly
i wrote
as soon as it was kicked off the server
I'm being ignored
Is this racism?
Hello, how long will it take for my appeal to be reviewed on the website? My Steam ID is 76561198282648152
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I can't understand why they won't let me in. Steam ID: 76561199889614104
what is map gonna be on us main?
Is it giving you a message?
!map
Hey, @spiral robin
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
Writes high risk accounts
i answered you before make a ban appeal on the website
can u not preview map with vip? i bought and cant connect
What happens if my application is reviewed later and my house rots?
your application will be reviewed in a day or 3 not much you can do other than waiting
what server?
us main
So my house will be able to rot, will I get compensation for this or not?
no
are you getting the option on the website to preview the map? because i don't
it gave me a copy n paste code but when i put in console it says "you do not have vip to preview server"
is your vip for US main?
yea
for 10x correct?
only moded right?
i will forward this since i have no information about it
yes its only for 10x
125k legend kit givs what
its the most expensive one
is it one time use even if i buy with gems?
never got support for reports/tickets, crazy
you can buy it again whenever you can afford it with your gems
@cyber did yall reban ratking? hes hacking agian with a vpn with his buddy out of his 7 man group that got banned last wipe first day in
im not an admin but if you find someone suspicious just F7 them and make a ticket on the website
i repoorted via f7, what is the website to report on?
!report
Hey, @solemn glen
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
what message?
yours that linked the site, i always see people asking for it in here
well thats why im here, to guide them