support

[fluid lintel]

!appeal

[glass olive]

Hey, @fluid lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry sable]

!appeal

[glass olive]

Hey, @tawdry sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory canopy]

Hey admins I will either make a ticket tomorrow or Monday for my friend I just need to know does his steam account need to be online for you to investigate or whatever you call it?

[balmy cypress]

not needed

just make the appeal and admins review

[tawdry sable]

bruh been on rustoria for years and got banned over shit i said, the staff must be new this year or something wtf

[ivory canopy]

I did earlier today and they said the couldn’t investigate Because they wasn’t online and immediately closed the ticket

[tawdry sable]

then they suspend my appeal

[granite grove]

Rickistan whats ur in game name?

[tawdry sable]

BeamedByJuan

[balmy cypress]

You must have made a report, make sure you click appeal

[modern shuttle]

Rustoria US Main. Delayed power output odd behavior. Thanks for checking if you get a chance.

[ocean thistle]

on it

[ivory canopy]

How do I do that when I can’t write a message for when I click on appeal

[balmy cypress]

you say years, its 93 hours. And 93 hours doesn't allow you to talk about kids sexually

maybe you are missing some brain cells

but its not a normal topic

[modern shuttle]

Thank you!

[tawdry sable]

I have over 10k hours all together lol

[ivory canopy]

!appeal

[glass olive]

Hey, @ivory canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

welp thats 10k wasted all because you couldn't stop yourself from making sexual comments about children

get help!

[tawdry sable]

Ig

[balmy cypress]

I'll find ya

[vocal heron]

xD

[supple pollen]

S22 its where this guy lives, just sayiiing

https://klipy.com/gifs/side-eye-suspicious-2

[tawdry sable]

They think facepunch will ban for the shit i said btw

[vocal heron]

nice about me bro

[vital dawn]

NOT, no one supports pedofile like u

[balmy cypress]

shh pedo

[vocal heron]

fits the ban "registered sx offender btw"

[craggy pagoda]

Luke
I was banned with the reason 'High Risk Account'. Why did I get banned? I didn’t do anything

[vocal heron]

w admins

[granite grove]

HAHAHAHAHAH W ADMIN

make another account pedo

[balmy cypress]

its not him, banning teammates until they give up his other accounts

[ivory canopy]

@balmy cypress I can’t make the appeal because it’s not my account that got banned it’s my friends and he is banned from this discord server as well I’m not 100% sure

[vocal heron]

KLMAO

[ocean thistle]

It should be good now?

[modern shuttle]

Appears so as well. Thanks much!

[crystal cape]

i need help in waiting for support <@&874995535881326632>

[ocean thistle]

Send me a DM.

[crystal cape]

im in the waiting for support

chat

[ocean thistle]

We can head to DMs

[crystal cape]

id prefer to do it on here instead of private dms

[ocean thistle]

Alright

Are you aware abusing glitches/bugs to gain an unfair advantage is not allowed.

[crystal cape]

what did i do

[ocean thistle]

Think about it

[ivory canopy]

@ocean thistle can I dm you ?

[crystal cape]

was it the power thing?

[ocean thistle]

Correct.

[crystal cape]

i didnt know that was a glitch or any thing i just thought it was how the memory thing worked

honest

[solar pumice]

"type of the line hardware" upgrade this shitty hardware must of been top of the line in 2020

[crystal cape]

also i did not have it hooked up to anything

[ocean thistle]

I'll believe you this time and this time only. It's why you're going to get away with a warning.

If you do this again you will be banned

Understand?

[west mica]

im not new. I suspended your appeal giving you the option to come back maybe. But its fine. I'll deny it now instead

[solar pumice]

awz3 is new ?

[raven mist]

No?

[crystal cape]

Yes I understand thank you I just saw a video on it and it didn’t say anything about it being a glitch or anything and I just started learning about power and stuff

[solar pumice]

how about you stop chating and fix your "top of the line hardwarre" BC THE FUCKING SEVER JUST TIMED ME OUT

[crystal cape]

I couldn’t even figure out how to get power from it that’s why I put my solar panel up anyways

[ocean thistle]

Good.

[raven mist]

Us long?

[solar pumice]

MID RAID BTW

[raven mist]

Aware and devs are working on it

[solar pumice]

yes upgrade your hardware it's every wipe

[raven mist]

Now breath in and out

[balmy cypress]

Look whos in waiting for support aye

@tawdry sable

[raven mist]

Slow breaths

[balmy cypress]

[solar pumice]

suck it

[crystal cape]

Thank you very much

[nocturne shoal]

Take a look at my in game report?

[raven mist]

Id prefer not to

[nocturne shoal]

This guy is clearly cheating, has a game ban too on his account

[west mica]

think he ran out of accounts?

[balmy cypress]

Maybeee

but i won't find him

[ocean thistle]

You're good to connect in 5 minutes or so

[ivory canopy]

Can I get some help please?

[ocean thistle]

I was occupied helping another player as you can see in chat

How can I help?

[ivory canopy]

Yes I see that my fault I was wondering if you could maybe appeal my friends account

[ocean thistle]

Your friend needs to submit an appeal if he hasn't already

[ivory canopy]

He has but I think he’s been banned from this server I’m not sure

[nocturne shoal]

@ocean thistle May you look into my in game report?

[dense ridge]

RatSlapper is racist dont unban

[ivory canopy]

It has been denied before but he has never cheated

[ocean thistle]

Then unfortunately there is nothing more you and I can do for him.

[ocean thistle]

If you created a ticket it seems like another admin has already picked it up.

[dense ridge]

@crystal cape so ur cheating and racist

[nocturne shoal]

Should I create a discord ticket?

[ocean thistle]

#general

[ocean thistle]

We do not take reports on Discord.

[ocean thistle]

https://rustoria.co/support/report

[ivory canopy]

I did but it got closed immediately saying that they couldn’t investigate because his account wasn’t online

[nocturne shoal]

Thanks.

[ivory canopy]

So is there genuinely no way he can play these servers again?

[ocean thistle]

I'm unsure as I don't know who you are or your friendd is in game

What's your friend's steam id or appeal id?

[ivory canopy]

His name is Down fu panda on steam

[ocean thistle]

https://rustoria.co/getmyid

I need the numbers

And where is your friend?

Why isn't he here talking for his own ban

[ivory canopy]

Ok wait I will have to load up my pc can you please wait 5 min

He is busy and offline

[balmy cypress]

@tawdry sable

[crystal cape]

neither

[balmy cypress]

Helooooooo

[craggy pagoda]

why i get banned with the reason 'High Risk Account.I don’t understand why this happened, because I didn’t do anything?

[ivory canopy]

https://steamcommunity.com/profiles/76561199050044051/

here you go @ocean thistle

[craggy pagoda]

@balmy cypress @ocean thistle

[ocean thistle]

Yeah, your friend is not welcomed to play here

[ivory canopy]

Is there something wrong?

[ocean thistle]

This is permanent

[ivory canopy]

May I ask why?

[ocean thistle]

High Risk Account

[ivory canopy]

ok

[ocean thistle]

!appeal

[glass olive]

Hey, @craggy pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory canopy]

Is there anyway I can prove he is not cheating or is it too late?

[craggy pagoda]

I opened a ticket but haven’t received a response yet. Please check my case and respond to the ticket

[ocean thistle]

You will need to wait for a response. Thanks for your patience.

[ocean thistle]

No sorry.

[ivory canopy]

ok

[nocturne shoal]

ETA on when it will be handled?

[ocean thistle]

Investigation take time. You will receive a response once our investigation has concluded.

[nocturne shoal]

👍

[finite nova]

Guys, I updated my PC and got blocked for a High Risk Account. I filed an appeal on the website, but it was rejected. What should I do?

[coarse thicket]

nothing

[finite nova]

Why?

[nocturne shoal]

Any ideea why my server shows as offline on rust +?

Rustoria.co EU Mondays

[uneven shale]

Fix eu east long

laggy af

[modern mortar]

it does not work on eu medium either. please look into this

[nocturne shoal]

[granite river]

still no water

are the planters bugged?

[sharp delta]

@thorny dune elec is bugged again

[pine crater]

where do i ask for a whitelist?

[fair orbit]

outpost vending autoseller bot allowed? XoMa__16 at EU main has been at it for a few hours now, impossible to use the vending machine

[blissful grotto]

yo chat, i got banned on us 10x some how and now cant play toria servers, ive never even heard of rustoria 10x

well not for us

also... IM NOT CHEATING

[west mica]

what server?

[sharp delta]

us longus long

us long*

[west mica]

omw

[sharp delta]

ty

[west mica]

fixed. will take awhile for you to see the fix but it is

[sharp delta]

thank u

[wheat zephyr]

eletrical is not working on us long

[sharp delta]

how long u think its been like 30 mins already

[errant turret]

plz Ticket #c79cab ban playing with cheater

[formal salmon]

I was banned from the server for using cheats. I haven't even logged in to the server in a long time. What happened?

[blazing rapids]

I JUST GOT FALSELY BANNED THEN UNBANNED AND I LOG BACK IN AND MY BASE IS RAIDED

LOVE THIS SERVER

[raven mist]

Should be fixed

[west mica]

fixed now?

[granite river]

this a bug?

[west mica]

server?

[granite river]

br long

[granite river]

.

[raw pewter]

is it delay or completely not working?

[sharp delta]

going to check now

[west mica]

Not seeing a server issue.

[craggy pagoda]

I opened a ticket at 10 PM, but no one has responded yet. Could you please take care of it?

[sharp delta]

@west mica nope still broken

come to d7 and look at our sam sites switch

one of them is just staying on while the switch is off

its so weird

none of the switches are outputting any power expect stuff that is already on and we dont wanna turn off because they might not turn back on again

[granite river]

so 0 idea y it gets no water?

[granite river]

at all none

ive treid a bunch of shi

[west mica]

im already loading in

[sharp delta]

for us long

because power has not been working for hours now

[placid stone]

bruh are these guys aloud to keep me greifed hand cuffed and bagged so icant even play the server

[west mica]

omw

[sharp delta]

can u not f1 kill?

[placid stone]

no

im just stuck and cant play

[sharp delta]

break the handcuffs

[placid stone]

i cant they just keep hitting me not letting me

its just greif

[sharp delta]

if they hit u, you die

?

[placid stone]

no they heal you then hit you

so you cant leave

[sharp delta]

let them do it then

they are just wasting resources

[placid stone]

ya but i cant play

like aint really fair

[sharp delta]

tuff luck butter cup dont get hand cuffed next time

[austere quest]

Unfortunately, we cannot intefere with gameplay. You're more than welcome to provide feedback to Facepunch using F7

[placid stone]

so im just supposed to quit the server @austere quest ?

[sharp delta]

im sure u can just log out and log back in

[placid stone]

doesnt work

[austere quest]

It's ultimately up to you, I'm just letting you know there isn't anything we can do about it... it's the same as with any other official server.

[north inlet]

i got banned for bug abuse????

[mystic spear]

preciso de ajuda, BRASIL

help, BRASIL

[austere quest]

!appeal

[glass olive]

Hey, @north inlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mystic spear]

😩

[west mica]

fixed

[sharp delta]

thank u

[mystic spear]

high-risk account

with 1000 hours

[north inlet]

can you look at my appeal please? I got banned for a bug that doesnt even work

[austere quest]

!appeal - Make sure you include all relevant information!

[glass olive]

Hey, @mystic spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere quest]

Appeals are handled within 1-3 days. Only the banning admin reviews the appeal. They'll get to your appeal as soon as possible!

[west mica]

No problem. I was swiftly able to respond to your appeal with a deny

[mystic spear]

I already did that

[north inlet]

for what??

[west mica]

bug abuse

[low grail]

The bug didnt work?

[north inlet]

what bug?

[west mica]

so you know it was a bug and still chose to do it

[austere quest]

[low grail]

im not with him im just asking why its bannable

its the power bug right?

[north inlet]

I watched a tiktok video on it. Wasnt aware it was banable

[low grail]

on tiktok?

[north inlet]

honest mistake

[west mica]

all those found to use a bug and exploit it. Will be banned

[north inlet]

is it perma?

[west mica]

Your case is 7 days

[austere quest]

unfortunate way to find out

[mystic spear]

I didn't do anything, I was just banned because of high risk, I have over 1000 hours of gameplay, 11 years on Steam, no bans in any game. I've been playing RUST since the legacy.

[low grail]

crazy, admins ignore the immense amount of cheaters but attack people for something that wasnt even functioning

[north inlet]

anyway i can get unbanned sooner? ive never been banned before and it was an honest mistake

[low grail]

Get ur priorities straight

[austere quest]

I already told you, make sure to submit an appeal!

[west mica]

We dont ignore. Every ticket is looked at by an admin

[low grail]

Robot ass response

[north inlet]

dont listen to him

im not with him

[west mica]

What you want me to say?

[mystic spear]

ok, I'm sorry, I've already sent the appeal, I just didn't want to lose the wipe

[north inlet]

and way to speed up the unban? never been banned before and it was an honest mistake

[austere quest]

No problem, it will be looked at as soon as possible! 🙂

[low grail]

Im assuming the bug has been patched no? so why is it a ban. if it never worked?

[north inlet]

i would love to explain my side without this guy above disrespecting you

[west mica]

No. Your ban on this occasion is 7 days. if you are a repeat offender of exploiting a bug in the future your past bans will be taken into consideration and further legnth bans may apply

[mystic spear]

thank you, the server is BR LONG

[north inlet]

So you ban someone for a "bug" that doesnt affect ANYTHING but you cant ban the dozens of rage cheaters that plague your servers?

[low grail]

The bug was fixed on rustoria so why is it a problem?

[north inlet]

@west mica

[north inlet]

.......

[void condor]

That bug does actually do something

[low grail]

Fix the bug and move on.

[north inlet]

what??

i watched a tiktok video and tried it

and im banned?

makes no sense yet all the cheaters never get banned

[low grail]

I would understand if the bug worked but if it doesnt work why is it a ban lol

[north inlet]

Gareth it seems a little harsh to me

[void condor]

All bug abuse bans are 7 days for the first offence*

[north inlet]

ive never been banned before for it

or banned in any manner

[low grail]

For a bug that never worked? wasnt a functioning bug?

[north inlet]

is that not take into consideration?

yet the dozens of rage cheaters get to play entire wipes?

[void condor]

You followed a video with the intent to use something that isn't intended in the game, then you're confused why you're banned

[mystic spear]

Is a high-risk account a permanent ban?

[north inlet]

And that bannable. Fucking ridiculous. A simple, "Hey, thats a bannable offense btw dont do it again" would have sufficed

[void condor]

You followed a video of a bug in the game, you used that bug and you're surprised you were banned

Seems pretty clear cut to me

https://rustoria.co/rules/vanilla

Quite clear in the rules

[north inlet]

im surprised that im banned because why tf is a "bug" that doesnt work bannable. I guess ill have to check the rules next time, thanks anyways.

tbf no one checks the rules lol

[void condor]

Well that's on you then isn't it

I still fail to see how you think abusing bugs in the game on the server, you're not going to get banned

[north inlet]

how am i abusing a bug that doesnt work????

never used a bug before and didnt know it was banable.

little harsh it seems to me

[void condor]

The bug you were using has a secondary effect, I'm not going to discuss it here but anyone else abusing that same bug will get the same treatment

[north inlet]

can you dm it to me?

im just curious what the secondary affect is because i dont know why it not working would still get me banned

[craggy pagoda]

I opened a ticket at 10 PM, but no one has responded yet. Could you please take care of it
Appeal #f6baae
@void condor

[void condor]

Appeals take between 1-3 business days to be responded to, the banning admin will be the one to deal with it. I cannot help you with the appeal

[onyx nest]

i need help

there is a cheater in main

[long wren]

!ticket

[glass olive]

Hey, @onyx nest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[urban panther]

!report

[glass olive]

Hey, @onyx nest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid tiger]

yo whoever jus responded to ticket 70bea9 genuinely need to be promoted, the most genuine and respectful response ive ever seen from an admin

yo i love u lil twin

[uneven topaz]

Why is there a delay in electricity? (US Long Premium)

[tidal edge]

!report

[glass olive]

Hey, @tidal edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone jasper]

why cant i search up rustoria sea med ?

[lean topaz]

to whoever approved my ticket ty so much I really thought I was gonna go through so many troubles to get an appeal

[restive mural]

I played on your server and now I can't play.

Ban???

What happened???? My house is going to rot now!!!

[restive silo]

us long didnt restart day 1 or 2

[near halo]

any admin here

pls help check cheater

private profile

[tame lotus]

hey, my base keeps decaying randomly on eu long, ive tried replacing TC twice and its still decay (tc is full of upkeep)

[cobalt jackal]

!appeal

[glass olive]

Hey, @restive mural

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

@cobalt jackal hi could help me check cheater

[forest fulcrum]

Я не играл на растории никогда почему у меня бан за читы?

[low pine]

Ticket #71f88f please look at this

[zinc mirage]

Hey my whole team got banned during the water glitch. They have all been unbanned but I have not. Can someone please look at my ticket?

Appeal #13e513

[blissful grotto]

hey can a mod help me out, i put in a ban appeal, got approved but as soon as i tried loading in to rustoria br long im ban again, and the ban is showing as coming from the us 10x server which hasnt been up since january and ive never played

or admin i guess

[gritty spruce]

https://medal.tv/games/rust/clips/mgduwhF8aYBlWM7I1?invite=cr-MSxnWU8sNTY0NjQ1MDc1
look at this clip on sea medium admin

[earnest quiver]

!appealru

[glass olive]

Привет, @forest fulcrum

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[uneven topaz]

Why is there a delay in electricity? (US Long Premium)
🧐

[blissful grotto]

someone please help

[celest arrow]

electricity not working as well sea long

[zinc mirage]

<@&874995535881326632> Hey, my whole team got banned during the water glitch. They have all been unbanned but I have not. Can someone please look at my ticket?

Appeal #13e513

[blissful grotto]

someone look at mine too, got unbanned and then banned again before i could even get on br long, and again i state, my ban is on us 10x which isnt even up anymore (Appeal #f7cbd5)

[glad birch]

you need to spam dm @thin plover

[glad portal]

@thin plover
bro check my 2 appeal Appeal #c37956, Appeal #e3ff33

[blissful grotto]

@thin plover

[thin plover]

let's not do that

[blissful grotto]

i apologize, but can i please get some help here

[zinc mirage]

@thin plover Hey, my whole team got banned during the water glitch. They have all been unbanned, but I have not. Can you please look at my ticket?

Appeal #13e513

[zinc mirage]

I appreciate the tip, but I'm not friends with anabolic jenx, so I cannot DM him.

[olive cedar]

<@&874995535881326632> Hey, my whole team got banned during the water glitch. They have all been unbanned but I have not. Can someone please look at my ticket? Appeal #f36941

@thin plover

[thin plover]

stop tagging

[olive cedar]

Im sorry I thought wsas okay everyone else was doing it

[slender notch]

<@&874995535881326632> I have an issue, its saying "high risk" after I loaded up it backs me up to the rust menu but yesterday I was just playing fine. Need help

[olive cedar]

Im just tryna get unbanned

[thin plover]

[olive cedar]

since i did noting wrong

and hvae limited time

Thanks

[thin plover]

@zinc mirage @olive cedar both unbanned

[olive cedar]

you the goat man

<3

[thin plover]

!appeal

[glass olive]

Hey, @slender notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc mirage]

you'rr my hero anabolic

[thin plover]

wait 5 minutes before trying to connect

[slender notch]

I didnt get banned or muted though its just saying High risk. so what should I say here on the information

[thin plover]

!appeal

[glass olive]

Hey, @slender notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

should I link the appeal system a 3rd time

it is a ban, it does need to be reviewed by an admin, that's how it works

[slender notch]

yeah I got it

[glad portal]

check my high risk ban

[stiff gate]

im banned of rustoria for some reason could a admin message me why or help me get unbanned

[coarse thicket]

!appeal

[glass olive]

Hey, @stiff gate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy swan]

@thin plover

can anyone help me dm me

[hot hatch]

can someone help me

any available staffs?

[fading mango]

Ticket #d321e7 Please help resolve fast.

[small raft]

GUY CHEATING NEED HELP

[cobalt jackal]

If you suspect someone is cheating, please report it through the support site so the admin team can review it:
https://rustoria.co/support/report

[halcyon sky]

KDC clan on rustoria main literally lag switching the entire server when they die/get in fight. They are reason server has been lagging this force

KDC

Literally lag switching. They can move normal

[cobalt jackal]

Please report it through the support site so the admin team can review it:
https://rustoria.co/support/report

[halcyon sky]

Not reporting im busy but that needs to be addressed. I would bet they are the cause of the occasional rubber banding that seems like its out of nowhere

They were able to walk up to me and taunt 3 deep while the entire server lagging

[cobalt jackal]

If you’re not submitting a report, there isn’t much that can be done from Discord.

[hasty salmon]

the power in rust is not working

[finite gate]

v

i get banned for bug abuse

how did i can appeal

[cobalt jackal]

Submit your appeal here:
https://rustoria.co/support/appeal

[finite gate]

<color=#28B463>Unban in: 6D 16H</color> | Bug abuse <color=#ff6666>Appeal @ bans.rustoria.co</color>

why i get this one?

[finite gate]

i submit already

can you verify it?

[hallow kindle]

please review the Appeal #e5c187

[cobalt jackal]

I don’t handle appeals. You’ll need to wait for the admin team to review it.

[cobalt jackal]

The standard response time for an appeal is 1–3 business days, though it may be more or less depending on the situation. The appeal process can’t be sped up through Discord.

[finite gate]

if i sample use the bug with electricity can i get unbanned?

[cobalt jackal]

I don’t handle appeals. You’ll need to wait for the admin team to review it.

[jade osprey]

i was banned fot nothing

appealru

pls help me

!appealru

[glass olive]

Привет, @jade osprey

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[white berry]

Rust+ not working, water pumps not working. US Main

[thorny dune]

Rust+ has been a bit intermittent this wipe, I'll see if I can get an update for you. In regards to pumps not working though, I will come check that out in just a minute for you

[white berry]

Thanks.

[restive mural]

Is it possible on your server? You can sell houses in the chat! But not electrical circuits? And you don't get banned for selling houses, but you do for circuits? Excellent!

Thanks for the ban!!! The admins are super!

Don't forget to ban those who sell at home for real money!

[thorny dune]

Pumps should be returning to normal

[tired sandal]

76561198804243450

[faint arrow]

i need help theres a cheater with a game ban already this kids literally esping

he has 1 game ban already and just knows where i am and comes to the base IM at

[fossil jasper]

<@&874995535881326632> rust+ not working on Eu Medium and there is something weird going on with pump and purifier

[misty scroll]

The Rust+ thing is a Rust issue, other servers are experiencing the same issues, so I don't have an ETA for when it's going to be fixed unfortunately

As for the pump and purifier, what issue are you having here? Is it slow?

Please report them instead of calling them out - https://rustoria.co/support

[fossil jasper]

We have same amount water input for all sprinklers but some output almost no water, when we pick up and replace they work for a little while again

[misty scroll]

I'll have a look

[zealous marten]

I filed an appeal to unblock my account. My account was blocked for no reason, with the reason being cheating. I would like to get an unblock or help in this situation. I have been waiting for 3 days for the unblocking.

[misty scroll]

This should be fixed now

[misty scroll]

Hey, you'll simply need to wait for a reply if you haven't gotten one yet

[zealous marten]

I was told that the answer would be within 3 days, but I haven't received it yet. I don't even know why I was banned from my account. I haven't played on the site for a very long time, and then I went to play and was kicked out with the reason being cheating.

[misty scroll]

No issues with the water on the server, unsure what you're experiencing or what it is caused by

[misty scroll]

Appeals are typically responded to within 3 days, however that's no guarantee and will depend on the situation.
That being said, I just looked up your appeal, and it was already accepted 3 days ago, so I'm not sure why you're in here talking about it? 😄

[odd citrus]

hello

i am stacked on the wall in metro

[misty scroll]

Not much we can do if you're stuck, it's an official server and we don't interfere with gameplay

[zealous marten]

Sorry, I didn't check that I was unbanned. Sorry again.

[vocal jacinth]

Why do I get banned every time for nothing? This is the second time I've logged into the server. I first logged in and was banned, I appealed and was unbanned. Now I'm logged in and I'm banned again, but I can't appeal because the previous ticket is still open and won't let me appeal.

<@&274971100184576010>

I stood in line to see a ban?

[robust musk]

dont ping staff it will not speed anything up

[vocal jacinth]

When you've stood in line and see a ban, but you can't appeal, the only way out is to do this

[nocturne shoal]

Are ribs allowed to deep sea?

<@&274980199668645888>

[violet ruin]

I believe they changed that and you no longer can drive a rhib into the deep sea.

check the patch notes to make sure

[violet ruin]

What's the issue?

[nocturne shoal]

So you guys don't have a mod for it to be allowed

[violet ruin]

No.

[nocturne shoal]

dammit

[vocal jacinth]

The site won't let me appeal the new ban.

[misty scroll]

Try to join again in ~10 minutes

Should be fixed now

[misty scroll]

It's an official server, we can't do any of that

[distant robin]

I'm being disconnected from the server because of cheating. Who can I contact for help?

[misty scroll]

You can appeal here: https://rustoria.co/support

[vocal jacinth]

Why should I have to wait in line again to access the server because of the first erroneous ban and site issues unrelated to me? I can't appeal the second ban. I stood in line the first time, why should I have to stand in line a second time because of your problems?

[misty scroll]

Nobody said you should wait in queue a second time, I simply said you need to wait 10 minutes before connecting again

[vocal jacinth]

Are you serious? You lifted the ban and now you're asking me to wait in line again?

[misty scroll]

I have no idea what you're on about, I literally told you to wait 10 minutes

I didn't tell you to wait in queue again

[vocal jacinth]

Will I get VIP status so I can log back in?

Just because of another mistaken ban, I have to stand in line again to enter the server.

[misty scroll]

No, I'll skip you through the queue if you wait 10 minutes before trying to join

[vocal jacinth]

ok

[misty scroll]

Stop saying this, you're gaslighting yourself into thinking you need to wait

[vocal jacinth]

Sorry, I communicate through a translator and don't always understand the gist because I don't understand English.

[fossil jasper]

<@&874995535881326632> electrical stuff not working only 12 turrets on but the 12th turret is getting interferance

[misty scroll]

Server?

[vocal jacinth]

Can I join the server?

[nocturne shoal]

He's asking on what server this is happening @vocal jacinth .

[vocal jacinth]

EU east long

[misty scroll]

Yes

[vocal jacinth]

?

ok

thank you

[shut mulch]

!appeal

[glass olive]

Hey, @shut mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil jasper]

EU medium

[misty scroll]

Not seeing any issues with electricity, so whatever you're experiencing is most likely a Rust issue

[void heron]

Good afternoon, when I log into the server I get kicked for cheating, but I don’t use cheats, can you help?

[misty scroll]

You can appeal here: https://rustoria.co/support

[void heron]

ok

[polar river]

Please review the unban appeal!!!!!! They banned me for no reason.

[grand skiff]

whats [GC] emergency bind? keeps spamming itself just came back from 3 month break never had this happen in 8+ years of playing

freezes game, anyone know how to fix?

[misty scroll]

Are you referring to gc.unload?

[grand skiff]

yeah man

not pressing anything and it just does it every couple of seconds lol

reset my binds still doing it weird

[misty scroll]

Make sure you up your gc.buffer if you can

[grand skiff]

yeah ill have a look and text back cheers.

[polar river]

Can they review my appeal now and check for cheats so I can get unbanned?

[dreamy hamlet]

administrators online?

why i high risk?

i play this server 1000h

[misty scroll]

Appeals typically take 1-3 days

[misty scroll]

You can appeal here: https://rustoria.co/support

[dreamy hamlet]

please unblock my account

im not a cheater

i write it

[plush sorrel]

hard cheater on eu modnay at j8

<@&874995535881326632>

[gritty void]

Why do bans happen?

[plush sorrel]

pls ban him hes hard cheating

[tribal sundial]

Why was I identified by the server as a high-risk account? I have been appealing for two days and still have no result.

<@&874995535881326632>

[misty scroll]

Please report through https://rustoria.co/support

[misty scroll]

What do you mean?

[misty scroll]

You'll simply need to wait for a response, appeals are typically 1-3 days

[plush sorrel]

alr done

[tribal sundial]

I am very eager to play this game

Please help lift the ban from my appeal. Thank you

[misty scroll]

I understand, I'm sure everyone else who appeals are equally eager to get back on to play, however you'll simply need to wait for it to be processed

[tribal sundial]

I just purchased beautiful skin. I hope to use it in the game.

[distant robin]

@misty scrollCan u help me with my ticket?

[robust musk]

again, stop pinging staff. What do you need help with and with what type of ticket

[hidden edge]

Здраствуйте зазблокируйте моего тимейта пожалуйста.

[distant robin]

Appeal #a5f967

[robust musk]

appeals take 1-3 business days

[mint warren]

Why you want to ban him?

Вы хотите, чтобы мы его разбанили?

[tight gazelle]

когда ждать ответа на опиляцию?

[hidden edge]

я хочу чтобы его разбанили так как система его забанила за точто он много кого убивает у него 9000 часов проведеных в игре на старом аккаунте но его взломали и он играет с нового стим аккаунта

[mint warren]

Примечание: Стандартное время ответа составляет 1-3 рабочих дня, но может быть больше или меньше в зависимости от ситуации

[mint warren]

!appealru

[glass olive]

Привет, @hidden edge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[surreal fossil]

Привет, проходка сбилась, на сайте есть, по факту очередь 190 человек

[tight gazelle]

у меня всего одна смерть на сервере и меня забанили хер пойми за что а зашёл я спустя месяца два всего

[surreal fossil]

Hi, the queue-free entrance is gone, but it's still available on the website. In fact, there are 190 people in the queue.

[mint warren]

!vipissueru

[glass olive]

Привет, @surreal fossil

Если у вас возникли проблемы с VIP-статусом, такие, как:

• Пропуск очереди не работает
• Не можете получить ваши (наборы/kits) в игре
• VIP трансфер (Если вы по ошибке купили VIP не на тот сервер)
• Если вы хотите оформить возврат средств в соответствии с правилами (см. 6 п. Возвраты и возмещения https://rustoria.co/terms)

Что мы не можем предложить вам:

• Возвраты не в соответствии с правилами (см. 6 п. Возвраты и возмещения https://rustoria.co/terms)
• VIP-трансфер (Если он куплен для нужного сервера, но после определенного времени, вы решили перенести его на другой)
  Примечание: Раньше мы переносили VIP в течение первых 7 дней после покупки, но это изменилось.

Проверьте, пожалуйста, что вы подключаетесь к нужному серверу. Если это так, то:

Убедитесь, что вы получили именно свой SteamID64 (его можно получить на странице https://rustoria.co/getmyid).
Затем сделайте запрос в службу #payment-support и предоставьте свой SteamID64 и другую соответствующую информацию, чтобы мы могли решить проблему в кратчайшие сроки.

[mint warren]

Пожалуйста, дождитесь ответа администратора

[wheat portal]

!apple

!aple

[mint warren]

!appeal

[glass olive]

Hey, @wheat portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

AppleCare assistance, Piwel here, how may I help you ?

[surreal fossil]

Все проверил не работает, создал тикет, не отвечают

[mint warren]

Только определенный человек может ответить на этот запрос. Пожалуйста подождите

[wheat portal]

i apple like 2 ays ago for suspicious account i geth banned

an i am wating like 3 days

[compact spoke]

@misty scroll Hello. why was my appeal for the high-risk ban not approved

[wheat portal]

@shy remnant

[shy remnant]

You need to wait for your appeal to be processed, nothing more you can do I’m afraid

[compact spoke]

<@&874995535881326632> Hello. why was my appeal for the high-risk ban not approved

[gritty void]

They blocked me without checking even though I don't play with cheats.

[shy remnant]

!appeal

[glass olive]

Hey, @gritty void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[compact spoke]

@shy remnantHello. why was my appeal for the high-risk ban not approved

[shy remnant]

I do not know

But if it is rejected then it is rejected

[compact spoke]

So how can the high-risk restriction be lifted @shy remnant

[shy remnant]

By appealing

[gritty void]

And how many respond to the appeal?

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[frozen coyote]

rust app still broken for US long

[gritty void]

thanks

[ocean thistle]

It’s likely a game bug sadly :(

[frozen coyote]

it works on other servers

[ocean thistle]

Yeah it’s random and intermittent

[misty scroll]

It works on some other servers, not all

Many different server communities are having the same issues

[frozen coyote]

so are we waiting for devs to release a patch or is there something can be done on server side

[chilly fern]

My appeal has been terminated
Prompt me to provide other accounts on my computer, but I have nowhere else to provide them

Can you help me solve this problem<@&874995535881326632>

[marble dome]

-EU East?

[worn echo]

what is happening with EU east long <@&274971100184576010>

[sacred garnet]

what is happening

[worn echo]

@raven bison what is happening

[sacred garnet]

im stay in queue

[empty swift]

?

[trail schooner]

серверу пизда?

[lyric basalt]

can we get more info whats wrong ?

[deft canopy]

да

[deft canopy]

eu east long

lockdown

[lyric basalt]

I see its down

[trail schooner]

timr out all

[lyric basalt]

Forwarded to devs

[worn echo]

not sure what is going except it isn't working

[shut kayak]

Marzy can i send u a dm ?

[gusty radish]

Rustoria eU EAST LONG SERVER HELP

Rustoria eU EAST LONG SERVER HELP

[sacred garnet]

терминатор опять проебал свой спот на речке у порта

[gusty radish]

это не наш спот

не переживай у нас все хорошо

[sacred garnet]

https://media4.giphy.com/media/v1.Y2lkPTc5MGI3NjExejhvd3dwcHkyaHNxeHM0OGVkZncxdGhxZW5iZ3R3NXZobnBxOGJxdCZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/SSL8oU88kc8okFcDRI/giphy.gif

[gusty radish]

Rustoria eU EAST LONG SERVER HELP

[serene violet]

Можно значит вас приходить сносить опять?

[long needle]

dont work EU EST server

[sacred garnet]

конечно

[lone helm]

https://media4.giphy.com/media/v1.Y2lkPTc5MGI3NjExejhvd3dwcHkyaHNxeHM0OGVkZncxdGhxZW5iZ3R3NXZobnBxOGJxdCZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/SSL8oU88kc8okFcDRI/giphy.gif

[sacred garnet]

https://media4.giphy.com/media/v1.Y2lkPTc5MGI3NjExejhvd3dwcHkyaHNxeHM0OGVkZncxdGhxZW5iZ3R3NXZobnBxOGJxdCZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/SSL8oU88kc8okFcDRI/giphy.gif

[serene violet]

а чего вы на старте со спота у мвк карика убежали? @gusty radish

Т топ клан же

[gusty radish]

@serene violet 12 ящиков копите

[sacred garnet]

червяков?

[serene violet]

прошлый вайп вас раз 6 за вайп зарейдили

[mossy herald]

когда рестарт пройдет

[obsidian atlas]

https://cdn.discordapp.com/attachments/1182583720423739434/1235530346255089735/7e-q_21yvN4.gif

[sly ore]

how long u think until its back@lyric basalt

sorry for the ping btw

[long needle]

How long will the server be unavailable? <@&274971100184576010> East

[subtle matrix]

EU East Long

All EU servers restart daily at: <t:1773039600:t> (<t:1773039600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1775152800:F>

🇪🇺 EU East Long
IP: connect long.eueast.rustoria.co
Next Wipe: <t:1775152800:F> (<t:1775152800:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[shut kayak]

marzy can u check dm pls

[lyric basalt]

za par minut by to malo byť up, ale zaleží od devs

[brittle iron]

Hello what wrong with my vip permisson

[ebon sparrow]

https://media.discordapp.net/attachments/924014755964936253/934442146046554112/image0.gif

[long needle]

je to auto prekladac? nebo nejaka chyba? xD

[urban panther]

#payment-support

[brittle iron]

I ve payd for it

but now after restart it stop working

[shut kayak]

bucky there is a scammer in this discord where can i report him?

[urban panther]

Open a ticket and we will look into it

[shut kayak]

where?

[brittle iron]

How to open it

[urban panther]

Where at?

[lyric basalt]

hahaha vtipny si

[gusty iron]

hallo whreismyserver?iwannagofarmvieleressourcen

[shut kayak]

ill send u a dm cuz the guy is dming ppl claiming to sell something and not getting the money etc

[urban panther]

#payment-support

[tulip zinc]

How long will the EU East Long server be down?

[coarse thicket]

its starting up

[dark silo]

чо с серваком еу ист

когда пофиксите сервак

fixx serv eu ist

[ebon sparrow]

Вкл серв

[dark silo]

всм

включили?

[polar gorge]

да

[wary abyss]

братика eu east

[dark silo]

скок очереди скаэите в ж

[polar gorge]

а че такой откат большой

[wary abyss]

ну хотя для тебя и ist сойдет )

[dark silo]

да ебасосину вальни

[next urchin]

eu east failed

[dark silo]

сервак не отображается

How long will the EU East Long server be down?

[ebon sparrow]

https://media.discordapp.net/attachments/763481231161425951/1079050095300968509/ZyPb5L.gif

[dark silo]

какая очередь

изи зашел сучки

[ebon sparrow]

Спасибо

[sacred garnet]

и че как

[dark silo]

чо за бред с серваком

[next urchin]

eu east long？why

[agile hearth]

https://tenor.com/view/lol-cry-ez-gif-23845968

[ebon sparrow]

Уебки хост за 2 рубля

[burnt forge]

server dead

[rigid fractal]

noone is falling for that you idiot

[long needle]

@lyric basalt <@&274971100184576010> Kamo, co tam delate z serverem, ze to pada? Zitra jdu do praci dneska chci chill a hrat xDDDD

[dark silo]

servak gavna

[next urchin]

bad server

[worn echo]

@quick escarp what is happening

[lyric basalt]

padlo znova ?

[long needle]

jooo

[lyric basalt]

ehhh boha

[blissful osprey]

че как оно

[ebon sparrow]

@lyric basalt Co je špatně se serverem? Proč nefunguje?

[rare osprey]

Should I write here what I want to be solved?

[urban panther]

Regarding?

[rare osprey]

I have a question about cancelling my VIP membership, but the website told me to do it here, so what should I do?

[tranquil tulip]

ЧТО С СЕРВАКОМ ДЫРЯВЫМ

[urban panther]

#payment-support

[urban panther]

This ☝️

[marble compass]

МАМА ТВОЯ ДЫРЯВАЯ

[tranquil tulip]

ПОПЛАЧЬ УРОДЕЦ ЕБАНЫЙ

[marble compass]

ТИМОХА

[tranquil tulip]

СЫН ШЛЮХИ

[marble compass]

ОБЯЗАТЕЛЬНО

[tranquil tulip]

ТЫ СДЕСЬ ЖИТЬ НЕ БУДЕШЬ

Я ТЕБЯ ЗАРЕЙЖУ

[marble compass]

ТИМОХА

[rare osprey]

What should I do if something just doesn't work?

[tranquil tulip]

А

[marble compass]

Я твою МАААААМОЧКУ

[tranquil tulip]

НЕТ

[dark silo]

СЕРВЕР ГАВНА ЕБАНОГЬ

[tranquil tulip]

+++++

[dark silo]

СЕРВАК СОСЕТ ХУЙЦА

[marble compass]

САПОРТ ХУЕСОСЫ

[hollow ocean]

тимоха ты давай не пиши гадости такие , забаню на 12 часов

[tranquil tulip]

ок

[sweet minnow]

ку

сидите смотрите видосики в ютубе

[urban panther]

Please don't spam the support chat

[hollow ocean]

Please don't spam the support chat

[marble compass]

АДМИН МОЙ ДРУГ!
ТИМОФЕЙ ХУЙ СОСЕТ

[tranquil tulip]

аа

[hollow ocean]

/ban 10hrs

[tranquil tulip]

ТВОЯ МАТЬ СОБАКА СЛЮНЯВАЯ

[dark silo]

FIX SERVER

FIX SERVER

[tranquil tulip]

🇿 🇴 🇻

[coarse thicket]

what do you need help with?

[rigid fractal]

the server dumbass

[rare osprey]

I can't do the VIP k-ai role the way I was taught, so I was wondering if I could do the procedure from there.

I sent a ticket anyway, so I might ask again depending on the response regarding the measures.

[gritty spruce]

Im bought vip but im in queue idk why

[mint warren]

!vipissue

[glass olive]

Hey, @gritty spruce

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rigid fractal]

yo you need to make better servers holy shit

eu east long is unplayable

[supple sky]

Why my payment ticket no answer after 2 days

[violet ruin]

please be patient, only a certain amount of staff can see payment support tickets.

[violet ruin]

please type this in the chat ingame: Is anyone else lagging? and dm me the results so i can forward to staff.

[rigid fractal]

well the lag is so bad for me right now i cant even wake up let alone type in chat

[violet ruin]

It could be just you, cause we would have way more people complaining here

what is your ping?

[pulsar falcon]

@lyric basalt you can check the Appeal #8c0319 on the website very urgently

[rigid fractal]

10000

[violet ruin]

go to #network-support please

[rigid fractal]

nah this is acc a joke i just get disconnected mid fight liek cmon man

[river cargo]

ты админ или просто помогаешь?

[violet ruin]

помогаеt

[river cargo]

ок что мне делать если банит теперь по айпи все аккаунты

[violet ruin]

!appealru

[glass olive]

Привет, @river cargo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[river cargo]

меня уже разбанинили но опять забанили, еще одну ,кинуть не могу

[slim kelp]

@violet ruinHello, I bought a VIP subscription for the Global Wipe for 30 days, but now I’m in a queue. How can this be? I’m in a queue!!!!!!!!!!!!!!!
steam id 76561198426395752

[hallow kindle]

Appeal #e5c187

my appeal got denied without any reason, please give a reason. Thanks!

[slim kelp]

@violet ruin

[violet ruin]

please go to #payment-support

[slim kelp]

@violet ruinI’ve submitted a ticket — do I need to wait?

[regal moss]

Hello ! Can i talk with some admin ? 😄

[violet ruin]

yes. only a certain amount of staff can see payment support , please be patient

[violet ruin]

whats the issue?

[regal moss]

a have a friend who got banned for no reeason, he make a ticket and get instatnt deny

[mint warren]

Unfortunately, if your appeal is denied, this is the final decision and you will have to wait for the unban time if you have not been banned forever

[violet ruin]

We don't ban players for no reason, the reason is stated when your friends tries to connect to a rustoria server in the disconnect message. If your friend was banned he will have to wait out the ban time or play elsewhere if the ban is permanent.

[regal moss]

the reason is high risk account, is maybe because he have like 30 hours in rust and kill a lot of nakeds with tommy. Is this a perma ban ?

[surreal fossil]

Мне пофиксили очередь, но я вышел и снова убралась проходка...

[violet ruin]

most likely a permanent ban

[river cargo]

Is the ban evasion considered permanent?

[regal moss]

and what he can do ? because he is not cheating or something. He just kill a lot of nakeds and maybe got mass reported

[regal moss]

can he realpel the ticket to get some rewiew or something, i am so dedicated because we are like 9-10 people who are playing as a group and if the is banned the destory our group :))

[hallow kindle]

How long is the unban time?

[urban panther]

It should tell you when you try and log in

[hallow kindle]

Allright, thanks

[regal moss]

i can give a photo of what he get's when he try to login, beacease he don't see any time for unban or something

[scarlet tartan]

Hey How do I see my ban appeal ticket I got banned for high risk account while I was building my base

[coarse thicket]

did you create one?

[scarlet tartan]

Yeas

[coarse thicket]

https://rustoria.co/support

[vital pond]

my ship got destroyed by cannon balls while it was parked at the outpost in the deep sea area. Is it a bug? How is it possible for raiders to damage it in a safe zone area?

[polar flume]

youc can get damage ın safe zones

try jump from heıght same thınk

[limber cave]

Hello admins, why are there such severe lags on the Rastoria EU Medium server?

[strong yarrow]

can i get a re-appeal?

free momaie

[robust musk]

you cannot, rustoria doesnt take re-appeals you have one chance if its rejected you would need to find another server

[regal moss]

But the ban was given by a robot or by a person ?

[scarlet tartan]

Hey whats usually the ETA on ban appeal tickets I was building my base and this robot banned me for high risk account I dont even know what that means I was just playing the game.

[robust musk]

1-3 business days

[scarlet tartan]

So my base is gone since I did nothing?

[strong yarrow]

but i was wrongfully banned i just started playing last week with my friends. is there really no possibility? i didn't even get a more detailed reason for the ban on my appeal.

[robust musk]

your not wrongfully banned if your appeal request got denied

[river cargo]

I don't think so

I got banned for using the nickname of a banned player.\

[regal moss]

awsome !!!!

they are so lazy, they can't rewiew a player

[strong yarrow]

so, statistical outliers don't exist? false positives aren't real?

[scarlet tartan]

I think Its kinda dumb tho that you spend 3 days on a server and u get banned for "high risk account" how tf do you determine the account is high risk and now my base is going to decay because they cant look at my appeal for 1-3 buisness days?

[river cargo]

It's all Easy Anti-Cheat.

I had two accounts blocked by IP. How stupid is that?

They are really very lazy, I'm ready to pay so that they start working

[regal moss]

at some point a bot will ban all players, and they will be like : you cannot, rustoria doesnt take re-appeals you have one chance if its rejected you would need to find another server

[river cargo]

hahahaha sounds like the not so distant future

[robust musk]

with a rejected appeal? no

[river cargo]

Lol they even ignore this dialogue

[raven mist]

Who said its a bot that bans you?

Make an appeal and keep the dialogue in there 🙂

[river cargo]

Are you saying that the one who blocks by IP is not a bot?

and you yourself said that there is one chance to get unbanned

[raven mist]

Correct, theres only once chance at appealing

[river cargo]

aaaand

[strong yarrow]

how can you be so sure?

[blissful grotto]

hey chat, i nneed help from an admin, ive put in 2 appeals that got approved and afterr both i still cant load br long, still says cheating, and this time i cant appeal it

[neat karma]

Rustoria EU Long is almost unplayable ... huge lag

[river cargo]

No, don't even try, they don't like that here.

[raven mist]

We're aware, FP changed some stuff when deep sea is active

Looking to improve that

[blissful grotto]

@raven mist can you help a brother out

[raven mist]

!steamid

[glass olive]

Hey, @blissful grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grand haven]

why u ban him in chat?

[raven mist]

Your account, your responsibility

[broken crescent]

Good afternoon, I was banned for cheating, although I only have VIPEN, and I have VIPEN because my internet provider is rude, and I can’t play Rust without it. Is there any way to unban me?

[raven mist]

Selling accounts even is against TOS

[blissful grotto]

@raven mist 76561199252594186

[grand haven]

ketano got banned on rustoria servers for ban evasion but he's not doing nothing. Can u help him?

[raven mist]

!appeal

[glass olive]

Hey, @grand haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand haven]

he's try

[unborn bloom]

where can i open a ticket

[grand haven]

what he's can do?

[raven mist]

Who said that?

[raven mist]

Appeal

Thats what he can do

[blissful grotto]

@raven mist also it says every ban its for us 10x and idk how thats even possible

[raven mist]

Should be fixed now

[grand haven]

he can't

[unborn bloom]

yuo

[blissful grotto]

thank you!!!

[grand haven]

brooo

[raven mist]

Why is that

[unborn bloom]

bro i got banned for high risk account fk that mean?

[raven mist]

!appeal

[glass olive]

Hey, @unborn bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[grand haven]

he's appeal is bowed out

[blissful grotto]

@raven mist same shit still happening

[grand haven]

can you look at his case in more detail?

[raven mist]

!steamid

[glass olive]

Hey, @queen barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

!steamid

[glass olive]

Hey, @harsh bison

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful grotto]

@raven mist please help

[raven mist]

I mean, its pretty obvious you knew what you were doing?

[blissful grotto]

shit aint fixed

[unborn bloom]

how much that it takes to get answer?

[raven mist]

Try again in a few minutes

[blissful grotto]

ight

ill be back in like 15

[regal moss]

Sir, can we discuss about my friend ban ?

[raven mist]

Send me your steamid

[raven mist]

Your friend can discuss their ban in the appeal

[scarlet tartan]

Hello shenzyy I was wondering the eta on how long admins check tickets?

[raven mist]

What kind of tickets

[regal moss]

Brooo he make one and got instant rejected ...

[scarlet tartan]

Its a ban appeal for a high risk account

but my base only got like 12 hours

[raven mist]

1-3 business days, so either this evening or tomorrow

[raven mist]

Then theres the reply

[low pine]

created a ticket twice reply was always the cheater is offline but they are online they even changed their name

got 3 evidences of him flying to left also wallbanging us

[unborn bloom]

bro i got the ban for high risk account i used to play 3k hours on my ps5 just i moved to pc today what that mean and i wanted to play tmrw wipe why i cant?

[raven mist]

Make a new ticket

add the video

[low pine]

i did

[raven mist]

Whats your appeal nr

[raven mist]

Ticket nr?

[unborn bloom]

where i get it

i did appeal i dont see tho

[raven mist]

The same place you created an appeal

[unborn bloom]

Yonatanbm that the appeal name

[unborn bloom]

you see it?

[visual scaffold]

I've already stood in line 3 times and it tells me that I got banned for cheating, even though I play without it.

[raven mist]

Yes and denied itr

feel free to play elsewhere

[unborn bloom]

why?

[raven mist]

We dont need cheaters here 👋

[regal moss]

This is his ticket number : Appeal #102674 He was playing with a tommy and killed some nakeds. Please sir, can you check this and give me a reason for the ban. And maybe try to review. I am so dedicated because we are playing in a group of 9-10 people ....

[low pine]

done creating a new ticket hope they got ban and his teammates playing with a cheater thanks admin

[low pine]

Ticket #523ae5

[tulip sage]

just got banned for bug abuse? i didnt do anything but log in lol

opened a ticket on the site

[kind plinth]

any kits?

[minor oasis]

same here

[misty scroll]

If you appealed you'll just need to wait for a reply

[minor oasis]

@raven mist How can you say we dont need cheaters here without giving any valid argument? I dont understand any of you admins here I appealed and got no response

[minor oasis]

I didnt get a reply, I got a result!

I am asking why? A simple why

[errant moth]

Yo im banned for high risk account

[minor oasis]

@misty scroll Is there a reason why or? just because?

[misty scroll]

You'll see the reason when you attempt to connect to one of our servers

[minor oasis]

Ive been in this server for years time to leave ig? cuz you dont want "cheaters"

[misty scroll]

You can appeal here: https://rustoria.co/support

Please submit a ticket through https://rustoria.co/support

[minor oasis]

Oh ok, so the reason changed from high risk to what?

Can you check pls if you can?

[misty scroll]

I don't know if it's changed, I'm simply telling you how to find the reason for your ban

I don't know your situation, but you're saying you are banned

[minor oasis]

I know the reason... which is not a reason

[strong yarrow]

can you get banned for socd/snappy tappy on keyboard by EAC?

[minor oasis]

How is high risk account a valid reason for a ban?

[misty scroll]

Unsure at the moment, however I did see a Facepunch employee say it's best not to use it

You'd have to open a support ticket with EAC or Facepunch to get a proper answer however

[minor oasis]

Im genuinely trying to understand

not trying to argue

[misty scroll]

A ban can be for any reason, "High Risk Account" simply refers to any account where we deemed there to be too much risk involved to play on Rustoria, in one way or another

[minor oasis]

Ok, I understand.

Why is my appeal not accepted

[strong yarrow]

i mean that must be the only reason i got flagged for high risk account,

[minor oasis]

my question is this

everyone is getting flagged or what ahahha?

[misty scroll]

No that wouldn't have anything to do with it, we're server admins, we can't see what keyboard you have plugged in

[misty scroll]

Again, I don't know your situation. But if your appeal was denied then your account was deemed too high risk to be on our servers

[strong yarrow]

but do you have an automated bot that detects that? the keyboard inputs?

[misty scroll]

For obvious reasons I can't go into details about what we can and can't see, but you wouldn't be banned simply for using one type of keyboard, not by server admins at least. That'd be something EAC or Facepunch would do.

[low pine]

Ticket #523ae5 please check they snowballed because of one teammate cheater i reported it 3 tickets now 2 are closed submitted enough evidence of him flying

[raven mist]

Wheres the evidence of them flying tho?

You mean the far distance picture? 😄

[low pine]

no he was flying strafing left

[minor oasis]

So you are saying a 9 year old steam account with 2k+ hours on rust can be perma banned for high rish without giving additional info on why?

[raven mist]

Where?

[low pine]

not the only one who reported it

in the videos you can see he even wallbang me through walls

[raven mist]

You're saying there is evidence of them flying wheres that in the ticket

[misty scroll]

Sure

[low pine]

you can see where i am fully kitted at first

[nocturne shoal]

Just play elsewhere

[minor oasis]

why bother having a support team dude ahahha?

[low pine]

the picture i sent far away is for you to see that they are still progressing even though they are cheating earlier

[wicked sphinx]

bubba u are arguing with a stone wall

[raven mist]

Which vid is it? 😄

[low pine]

i did sleep already still they are not banned hahaha

[minor oasis]

funny funny

[low pine]

there's 3 vids there

one of the vids he is strafing left like flying with excess movement speed

[raven mist]

I know, but none show them flying

[wicked sphinx]

😂

[naive kindle]

https://giphy.com/gifs/reaction-P1PemPnyp4g1i

[misty scroll]

You don't need to use this channel if you don't want support, but I'm answering the questions you're asking

[raven mist]

I see what you mean @low pine

Thought u meant actually flying up a base

[bitter zinc]

где мне можно кинуть апеляцию за читы

[low pine]

not just me complaining earlier you can see general chat

[misty scroll]

https://rustoria.co/support

[raven mist]

When one complaints rest follows 😄

Doesnt neccesarily means they are

[low pine]

nah fr but they are cheating

[raven mist]

but checking still regardless

[minor oasis]

How is this support if you are basically saying that you are unable to help me?

ragebait channel

[raven mist]

Just because you didnt get the answer you wanted doesnt mean its not support

🙃

[misty scroll]

You got banned, and your appeal was denied. What more help do you expect?

[minor oasis]

What do you have to do with w

any of this?

[raven mist]

U tagged me here

[minor oasis]

Yes way before

[minor oasis]

Why was it denied 🙂

[waxen spruce]

so a while back i appled my ban but it was denied is there anything i can do??

[minor oasis]

No you cant they dont help

[waxen spruce]

i ant asking u gang

[minor oasis]

ask them gang

[low pine]

thanks but the shooting through walls is cheating too right and strafing like sh8t even though i have shield he didn't even hit me once on shield yeah i leave it to you then thanks for the help

[misty scroll]

Because your account was deemed too high risk to be playing on Rustoria, and whatever you provided in the appeal did not convince us otherwise.
We don't go into details about our bans, it's vague on purpose.

[waxen spruce]

?

[misty scroll]

Not much you can do if your appeal was denied, no

[minor oasis]

there is your answer gang

[minor oasis]

Understandable thanks

[waxen spruce]

like you can pc cheack me bc i did not do that my account was hacked when i clicked a link like a retard

[minor oasis]

unlucky gang

get out

[misty scroll]

Unfortunately if someone got banned on your account that's something you'll be affected by, your account is your responsibility

[waxen spruce]

you cant pc cheack me???

[misty scroll]

No, we don't do PC checks. Besides, that wouldn't really serve to prove anything. You say you got banned because your account was hacked, and I'm saying that you'll be affected by whatever happened to your account while it was hacked. Nothing would change that.

[waxen spruce]

like im banned on a buntch of the big servers so theres no point on playing anymore and i have a bunch of skins that i cant trade and is it a perm ban or temp ban just for a long time

[kind plinth]

play modded

[waxen spruce]

no

thoes are boring

[misty scroll]

What is your ban reason?

If it's cheating then it's perm

[waxen spruce]

cheating like dude

[misty scroll]

Yeah then it's permanent I'm afraid

[waxen spruce]

thats dumb

[misty scroll]

It's dumb to ban accounts for cheating permanently?

[waxen spruce]

well yes but know

no*

[minor oasis]

@misty scroll Look I’ve been on this server for years now. As much as I’m mad and upset about this, I still want to play. Can anyone look into details of my ban if I give every detail of what happened? Also are high risk account bans permanent?

[misty scroll]

Send me your SteamID please

[minor oasis]

Sent from dm

[waxen spruce]

@misty scroll can you look into my ban?

[misty scroll]

If your appeal was denied then it will stay

[waxen spruce]

if i find proof i was really hacked than could i be unbaned

[heady holly]

Guys stop crying and go play other servers

[tidal edge]

@misty scroll can you look into my ban?

[waxen spruce]

i found proof if that hepls

[misty scroll]

It does not, your account is your responsibility

[calm grove]

can u check my appeal?

[waxen spruce]

broooo

[misty scroll]

You can appeal at https://rustoria.co/support

[misty scroll]

All appeals will be handled, no need to ask about it in here

[calm grove]

when does it usually get reviewed?

[lament crystal]

any admin on, can i ask why my appeal got denied i provided evidence that my account got hacked from jan 17-20 and im not the one playing ive provided enough evidence even sent the steam supports msg to me also provided dates and times

@misty scroll

pls look into it

[calm grove]

i was playing with this idiot and dont know if he was cheating or not but we got banned

[lament crystal]

like ive provided all evidence that my account got hacked and im not the one playing

[misty scroll]

Appeals are typically 1-3 days, but can be more or less depending on the situation

[lament crystal]

ive sent dates and time also provided screenshots that my account got opened in berlin and i live in the US

[silk wedge]

I was banned from your server for an unspecified offense and I want to have my ban lifted.

[misty scroll]

It strictly does not matter who was playing, your account was involved in cheating on Rustoria and thus you are permanently banned on Rustoria

[calm grove]

where can i check if my appeal has been reviewed?

[misty scroll]

On the website where you submitted it

[calm grove]

thanks

[misty scroll]

You can appeal through https://rustoria.co/support

[nova nacelle]

how do i submit a couple of recordings and have someone get looked into for cheating?

[misty scroll]

If you could submit the ticket through https://rustoria.co/support that'd be perfect

[nova nacelle]

thanks

[misty scroll]

If your clips are big then please upload them to an external site and provide the link in your ticket

[low pine]

you missed out one @raven mist

they all got banned now but you missed one playing with them peyz3

[low pine]

missed one bro i told you they cheating hahaha

[nova nacelle]

is there a way i could do it without having to log into my steam? i forgot my password and my steams automatically logged in on my pc

[misty scroll]

I answered ingame 👍

[misty scroll]

No, you should probably recover your password so you don't lose your account 😄

[nova nacelle]

ok well if someone could look into "micachu" thatd be great. for some reason bullets go right through him. if it takes me jumping through hoops for someone to actually get penalized for cheating then im not gonna even bother and someone else can deal with him

[velvet bolt]

i got banned with playing with cheater, can i get infomation more?
e.g) cheater name, anticheat ban or admin ban

[misty scroll]

Cheater name: "znxk2000"