#support
1 messages · Page 879 of 1
!appeal
Hey, @sand bison
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
There’s nothing I can personally do. Please submit an appeal admins will review it, and if you’re not cheating, you will be unbanned. Make sure to include as much evidence as possible.
Have you read our rules regarding game ban alt accounts?
Provide that in the appeal
no worries bro thats gonna effect the chance of me being unbanned isnt it?
Where does it fall under our rules regarding game ban alts?
if it was nearly a year ago would it be evan possible for me to play with you guys?
It's why I asked if you read our rules regarding game ban alts
as im waiting on facepunch to look at my apeal
Have you read them?
@ripe isle
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
how can i go back and edit it if ive already submitted one
Because you are able to send multiple messages in one appeal, similar to Discord
Are you logged onto the website?
yeah
Click support on the top
yeah
i need help where i can talk with the support?
i am in the deep sea and my boat dont run and i need help
!ticket
Hey, @pastel briar
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i need help
Admins don’t interfere with gameplay. You’ll need to resolve it in-game, as we can’t help with situations like that.
but its the game the error
its not my
beacause there are a lot of flags and 5 minutes ago the boat run but no not
i help
help me I've been banned just like that, please help me
I played with a friend for 1 day, and on the second day, I was banned for no reason. I don't have any cheats. Help me.
this kid is A CHEATING ASS MOTHERFUCKER
Fixed again, you tried connecting on your game banned account instead of your new account
Hey, @dusty ibex
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
?appeal
Hey, @vague cargo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@vague cargo what does the ban message say if I might ask?
I log in to the server and it says "cheater error"
Can you DM me a screen shot of what you see?
yeah haha i realised lol i went back to the one thats not banned
Hi, can i talk with someone please?
helllo can i talk with someone pretty please
How do I write a ticket? I was banned for no reason.
in discord ?
nah in ur browser
I had an account that was 6000 hours old and it was stolen. I bought a new account and bought 50 dollars worth of skins. I was banned for taking too much risk. I filed an appeal and they told me to return my Steam account, but I can't return it. If I could, I would return it. Unban me. I want to play on your server.
I don't understand why they block the account. What risk is being protected? Is it illegal to play with new accounts?
What is the risk on my server KD 1? I play poorly.
You can almost always recover an account on Steam: https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE
I don't know this one from the previous account, it was my brother's who died in the war.
🙁
Please unban me, I beg you, you have the best official server.
@misty scroll
RUSTORIA MODS PLS HELP MAN
gng just lost 4 invs of loot to a cheater who literally got banned 2 seconds ago is there anyway u can tell us where he is?
Hello, I need a mod/admins help. I cannot make a ticket as the issue has already been “resolved” but it hasn’t. I have tried to get help right before force with no real reply. I have receipts surrounding the issue and can provide them. Thank you.
!Support
How about me? Can I become staff?
i am banned om the rustoria rtg idk why i get kicked for "cheating" its the only server im banned from and my appeal got denied its been over 2 years and i still cant play
Me too, because my friend was playing on one of my alt accounts. He got banned, and I received a 180-day ban on Rustoria.
Yessir
Where can I see reason of my ban and how long it's gonna stay ?
is there a way for yall to tell me what i did?
<@&874995535881326632> <@&274971100184576010>
HELP ME
the admins are just ignoring us ig
<@&874995535881326632> <@&274971100184576010> Is there an administrator or moderator online? There's a player using a bot for almost an hour on the BR Long server. Can you do something about it?
I got 2 full cheaters on server they are insane only head we fight them a lot I got some video, his name is Beas T and his teammate I didn t see the name they are evrytime full head and and prefire evrytime <@&874995535881326632><@&274971100184576010>
I'm tired of opening tickets reporting cheaters and you do nothing, the place is infested with cheaters!
You can make one at: https://rustoria.co/support/report
They're useless, they do absolutely nothing!
File a complaint against FacePunch, their negligence is absurd, full of cheaters and they do nothing. I reported 3 players, all 3 players received EAC bans, and the admin of Rustoria simply told me they were clean!
You do realise there is a company who has full time paid employee's to deal with cheaters in rust called EAC?
We do the best we can with the resources available to us, but ultimately you should go speak with EAC and facepunch if your not happy with the anti cheat in the game.
Official server! Entry and negligence!
Or has it been modified and I'm not aware of it?
So, why close the support tickets if they're useless? Our complaints are all answered with the same message: that they've already been investigated and are clean, and they've even been banned by EAC? Isn't that nonsense?
admins will not go into details of your ban, if your appeal was denied you won't be able to play rustoria servers anymore.
This is just to pretend you guys care about the players.
If it were a streamer, they would pay attention.
In short, this support is useless if every time we report something you give us this kind of response! Pure negligence!]
We don't let cheaters if they cheat while we investigate
And we won't ban just because you say they are cheating
any admin could check ticket #4898c1 please? thank you
If we told you they were clean at the time we investigated them, it means they were
You always say the same thing, that you're not going to ban anyone, so why are we talking?! You literally just said that a cheater was cleaned up!
Reminder : EAC is THE anti cheat of the game, so ofc they have more tools than we do, they can even ban offline players. We don't, when we ban someone for cheating, we ban them because we investigated and are 100% sure they are
So what is this ticket for?
I already take 2 EAC pills and I reported both of them here and you guys did nothing!
If we would ban every people making tickets on other people claimning they are rage cheating or aimbot or anything, we spend hours spectating them, nothing
Great ! Thank you for your community service
#staff-applications Feel free to apply
As you can obviously do better
At least then investigate properly and don't just send messages saying the player is clean.
You're just not reading, aren't u
Surprising lol. Have a wonderful rest of your day 🙂
You don't really pay attention, do you expect me to pay attention to you?
Let the cheaters dominate!
Lack of competence
Skill issue
In a few days he will be banned and I will come back here again so you can say that you have already investigated and it was clean.
Sure mate
Yes, of course, all the players I bring here have taken EAC, I think it's just a lack of skill!
You can now move to #general as we've answered your "question". Thank you for your time, have a great day ! 🙂
In short, I waste my time trying to rid this community of cheaters, and then the suck-ups come along and talk about things they don't know, lol.
Sure and I spectate people without looking just to annoy you
They deserve to have more cheaters ruining the game!
Good night and good game to all who truly care!
You're small-minded, you don't value your players!
If I were talking to my players like that, you would be removed from your position!
As you want mate, I don't want to debate with someone not listening. I'm actually sorry you feel that way, but you won't listen and you're in an actual admin vendetta just because one of all your reports got gamebanned when we did not detect them before.
Temn needs to go bankrupt like Rustfield to see if you guys learn
Could you connect and look at his screen for 1 minute...?
Response to all tickets, the same thing happened to the player who received EAC last month.
(Hello, I've been watching this player for some time and have seen nothing suspicious at this time. However, if you still think they're cheating, you can F7 them for EAC to review or create a new ticket later in wipe so we can have another look into the player. Thank you and have a good day!)
!report
Hey, @peak valley
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
This is absurd and ruins the game.
Stop now, I've asked you numerous times
Please
You don't investigate anyone, you lazy bums.
Hey, please make a quick report we'll take a look 🙂

You submitted just a few reports regarding ONE player who was banned by EAC instead of us. I understand that this may have been frustrating from your perspective, but it is important to keep the context in mind.
We review and ban hundreds of confirmed cheaters every day. Some attempt to toggle cheats on and off while being spectated by us, which makes investigations more complex than they may appear externally. Each report we receive is taken seriously and investigated thoroughly, and this process requires time and careful review.
If you don't want to believe that, that's ok. But having ONE gameban as a result of a report does not give you any right to come and act like this towards admins that gives a lot of their free time to investigate properly each report.
Constructive feedback is always welcome, but it must remain respectful and reasonable.
I wish you a good day and all the best moving forward.
What do you get for boosting server
!boost
Hey, @late walrus
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
(reminder : the boost only gives you things on our modded servers) 😄
Hola
Hello
Quisiera saber porque me tira que mi cuenta es de alto riesgo?
!appealES
Oye, @zinc bolt
Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal
Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.
Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.
You get cheaters on the server who won't be punished because our anti-cheat system takes too long to ban them. Unfortunately, we'll suffer with this forever!
Omg, can you stop already ?
I've removed the timeout thinking it was ok now, but stop please
How can I help you mate ?
can we talk in a voice ?
Unless you're a cheater, if you are a cheater they've already investigated! And if you complain too much you'll get muted in the chat!
I am not available through voice chat, please ask your question here
This is the last time I'll be asking you to stop and move to #general
If you wanna complain that's ok, but rn it's just not constructive at all
@rare pebble @vernal horizon , how can we help you out ?
can admin pls join support
esprs
esprs ?
esp
Hey, @vernal horizon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
my friend got ban from the server long time ago and im new to the game. he told me i cant play in rustoria becuse once i played with a hack and we wanna play in the server so is there any thing we can do to play ?
js join the call
!appeal
Hey, @heady saffron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Our active admins will see your report only through the website
You must make a ticket 🙂
i got mute ?
No, you just need to appeal your ban if you're banned
You can't play our servers with a ban
its my friend not me
So he needs to appeal
is there anything we can do about it ?
Give your friend that link
And ask them to appeal please
he said he did it before
Was it rejected already ?
admins on rustoria is someone in the group gets banned do they all get banned
<@&874995535881326632>
Hey, @ebon meteor
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
76561198950289600 good work admins russian kid running around killing everything only headshots 20 hours on the game yet no ban after 8 hours
btw bro is banned on all rusty moose servers
is hes zaraza
yes
@dire torrent
yea mods better ban this loser
<@&274971100184576010> do ur fucking job
Can u not copy pics into rust paintings? I've seen them but i wont let me
<@&874995535881326632> I was banned for association and my appeal got denied. I would like to discuss further why my appeal was denied if possible
i waited a week for my high risk account appeal to get lifted and after a day of playing with my friends it now says banned for cheating if there are any mods that can help i appreciate it
I don't know this one from the previous account, it was my brother's who died in the war.
🙁
Please unban me, I beg you, you have the best official server. @misty scroll
I see that we can not message <@&874995535881326632> directly or resubmit an appeal. I still would like to have a conversation please. Not sure as to how we can rectify the situation if I cant communicate with an Admin directly or submit any appeals. Thanks.
any admin could check ticket #cb84c8? thank you alot
dawg I just switched houses and I was playing 10 minutes ago on my old pc and my other house and when i logged into a completely new pc I was found out to be banned is it an ip ban or what?
<@&274971100184576010> Put in a ticket for a heli stuck in a invisible wall in outpost.
<@&274971100184576010> Hi, I just submitted an appeal, could an administrator please help me review it?
Note: The standard response time is 1-3 **business **days, but can be more or less based on the situation.
thanks for the info bro 
ty bro
if your first appeal gets denied, it would be a final decision...
You need to wait for your unban time if you haven't been permanently banned.
Hey I submitted an appeal, haven't played rust in a long time and tried joining a server to find I'm banned for cheating. I'm not banned on any other network, not sure the reason why.
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Now you need to wait for a response from the administrator
Note: The standard response time is 1-3 **business **days, but can be more or less based on the situation.
I wrote and they told me to restore my Steam account, but I can't do it.
So your appeal was denied?
yes((
I lost access to my account, bought a new one, and was banned for risking the account.
In the appeal, they wrote to me to restore the account that I lost, but it was the account of my brother who died in the war.
Unfortunately, if your appeal is denied, this is the final decision and you will have to wait for the unban time if you have not been banned forever
Hello, what should I do if I was banned because of advertising, even though I've played on Rastoria servers twice in my life and never advertised there?
make a appeal
!appeal
Hey, @mortal raptor
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Is there a risk of my account being permanently banned?
Yes...
What could be the risk of an account? I just bought a new account. This is not prohibited by the rules.
for what
for what
So you bought your brother's account??
I was even ready to buy VIP to avoid waiting in line.
no
I was playing on my brother's account, it was stolen, I bought a new one and I was banned for risking the account.
All right
I can't restore my brother's account.
high risk means: that the staff team is seeing your account as a possible risk for cheating
I don't think so, I won't be unbanned, I won't be able to play on my favorite server anymore.
I can't access the site, what should I do?
Try using a VPN
I already bought myself skins, I can show all the assets, I'm not going to mess around with cheats
payments*
пиздец сервак говна
I don't think it can help when your appeal is denied this is the final decision.
заебали
забанили за рекламу хотя я на растории дай бог раз играл
мне еще и чтобы на сайт зайти впн надо скачать
ахуели
I don't understand why they refused
меня забанили за риск акаунт
у меня 40ч в расте
банят за все что можно
я аккаунт купил как как проебал свой
I don't understand the point of banning normal people just like that.
и тут бан за рекламу
After some time, it will be possible to write another appeal?
я еще и на сайт зайти не могу а впн впадлу качать
The administration does not disclose details because it may help you bypass the next ban
но приходиться играть на рустафид
Well, I was banned for no reason and a lot of people get banned here for no reason. You guys are weird. Don't you need players?
It's a good thing I didn't have time to buy VIP
You weren't banned for no reason
I just figure out what the risk is. My account is on the 1kd server. I don't play as a cheater.
I've never played with Sith.
I just bought an account and I got banned for no reason.
I repeat, you were banned for the high risk account reason. The administration does not disclose the details of the ban
hahahahahaha what should I do if I'm an honest player and they won't let me play?
Bonjour j'ai était banni d'un serveur alors que je ne suis pas un tricheur, je ne comprends pas pourquoi ce choix la ?
Rustoria.co - EU Medium Bihebdomadaire vanilla Europe ? Du coup la réponse c'est quoi parceque ma base va pas tenir toute la journée, je vais perdre tout le loot par ce que j'ai jouer honnêtement
La preuve ici dans cette vidéo que tout va bien
Vous avez la preuve entre 01 : 08 : 00 et 01 : 33 : 00
Is Rust+ app working for EU Long? "server offline"
how can u see ur risk
it used to say cheating
now it says high risk account
i already put in my bann appeal and stuff
im very confused
!appeal
Hey, @south goblet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I already appealed
im jsut asking on why it changed
You can ask that in your appeal.
ok thank you i was just very confused and i wrote like so much words for my appeal
can u join vc?
I can't right now. What do you need help with?
I got banned for cheating but im using a vpn my friend told me that The ip might be banned on the vpn i have a screen shot or i can screen share the vpn
and never loaded into toria on my account
No need to share it here. Please submit an appeal through the support site:
https://rustoria.co/support/appeal
Can u look at it or no
I'm not able to look at it. Please wait for the admin team to review it. The standard response time is 1–3 business days, though it may be more or less depending on the situation.
Hey, @pulsar carbon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I was banned for high risk account, then I create ticket, and got banned perm, what a fuck
That what I get https://postimg.cc/njNGvmcb
Like if you think I'm cheating just look how I play or call me to check my PC idk
No that just ban perm without any evidence and explanations
And now I can't even appeal again
I was unbanned yesterday, but I was banned again today. What's wrong with your servers?
I can't make appeals every hour to play on the server, it's becoming unbearable
I get banned from time to time for no reason. I'm tired of explaining that I'm not using anything or doing anything wrong, but they keep banning me.
Please send me your SteamID and I will take a look for you
https://steamcommunity.com/profiles/76561198172413403/
Steam Community :: DED_HASAN
I just appealed yesterday and got unbanned, but today I was banned
Thank you, this should now be fixed and you can connect
friend, just explain to me why this is happening. I feel like I'm being mocked.
Nothing you are doing wrong and no one is targeting you or anything like that I can assure you, feel free to DM me and I will happily clear things up
Rustoria Store page cooked, can't log in... Not working for friends either
Looks like Steam is having some issues which I suspect is the cause, will forward just to be sure though
I'll add you as a friend so I don't have to search for you later. I think I'll write to you again soon.
the most annoying thing is that you just banned me, but it was too late. As soon as I appeared on the sleeping bag, the raider was already finishing off my last garage door.
if I could have entered when I tried, I might have protected myself
Berch my appeal was auto denied for not replying to a message from the admin in time as I didnt see there was any update on it, is there any chance I could appeal again or have the appeal re opened? Appeal#bb25b9
@thorny dune
You should now be able to respond to your previous appeal
@thorny dune hello ı have problem this when ı join the server cheating problem but ı dont know why
https://steamcommunity.com/profiles/76561199653746057/ SCİENTİST my profile
Hello there, this should now be fixed and you can connect
@thorny dune I was banned for high risk, after appeal in which I wrote that I am an honest player and I am ready to go through any checks and also to provide any evidence. After that i got banned perm, without permission to appeal again. What do I do?
Don't ignore pls
i think the vpn i connected to got me banned
If you're appeal was denied, that's your answer I'm afriad, you'll need to find somewhere else to play
!steamid
Hey, @rich spruce
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
thank you Berch
So u ban me even tho I'm not a cheater and can't say anything what can I provide
To prove that I am legit
No one said you're a cheater, you can see the ban reason when you try to connect and this will remain, I wish you the best of luck on you're next server
Why did other not getting banned although their profile fully closed like mine
?
76561199560628776
@thorny dune
Looks like your appeal was already approved a couple of hours ago
Is there any chance I can appeal in a close future or I can't appeal ever in my life again?
Thank u so much
Maybe in the far future you could return and ask for your case to be viewed again, but it wouldn't be soon
Пиздец блять серв говна
К счастью, есть много других мест, где можно поиграть в Rust. Удачи там! 
@thorny dune why has nobody replied to my friends appeal after 3 days
its was changed from “cheating” to “ban evasion “
Do you have an appeal ID so I can check?
why am i getting disconnected from the server and it says cheating
Hello,
My ban is not visible on the website, but I still cannot connect.
I used a VPN in the past and I believe my IP might be flagged.
Could someone please check if there is an IP or linked account restriction?
Thank you.
My steam id: 76561199375654257
!appeal
Hey, @unique walrus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
guys where can i find the new demos icon in the new rust UI
where are the admins? having issue making aticket., but their is a guy v clipping htru rocks and walls,. and i have a clip of him sealing while i shot the wall down.....
just all hqm.....
whats the isssue with making a ticket ? should work fine
If you can be more specific about what isn't working then we can probably help you make it work
submitted a report but my video is to long to even upload 30 secs to much i gues.... best of luck, with it..
Just submit it without evidence, that's fine
this guy is just removing doors he doesnt have the code too xD sh ocks himself thenm just picks up the door x....
im logging off best of luck.
If you're not submitting a report then how do you expect us to handle it? A simple short description is sufficient if the video upload isn't working for you
the report is submitted......
Then what's the issue?
Hi admins.
How come I cannot use exitlag on SEA Long anymore?
Which issue are you running into?
Exitlag is on and optimises the IP route -> cannot connect to rustoria sea long
What is the disconnect reason?
he has changed his name btw....
The SEA servers are hosted in Singapore, so if you can change the region to that it'd probably help as well
That's fine, wouldn't impact anything on our end
Hello,
My ban is not visible on the website, but I still cannot connect.
I used a VPN in the past and I believe my IP might be flagged.
Could someone please check if there is an IP or linked account restriction?
Thank you.
My steam id: 76561199375654257
PLS CAN SOMEONE TELLLLLLL MEEEEEEEEEEE
I got banned(Сheating) when I entered the server, although I don’t remember the last time I visited the server, what is the reason? steam id: 76561199139519741
It's literally right there on the top right
You should be able to join in ~15 minutes or so
Same for you, should be able to join again in ~15 minutes
so when a cheater gets banned yall dont do an arc raiders thing? where there stuff goes away like the doors tehy placed or the stuff they sealed in or am i just out this wipe cause of it..... just curious.. is all..
We don't interfere with gameplay at all, so no, we don't remove anything
rustoria.co eu medium is off?
It's starting up again, you'll be able to join shortly
neato cooked my gameplay cause he was cheating... and he did what he did... alrightyt then..... >.> wellp i guess i got some mixed feelins on this... brosealed a whole base and got banned... and now i gotta start over >.> guess i see why everyone is just blatantly cheating on the servers xD even if they get banned htey were toxic enough to ruin it for somneone else... whos legitmatley playing....
okey thank you
There's not really much we can do as an official server, our servers must remain strictly vanilla
need to learn how to read the files of player input items... and then the remove button... i understand facepunch doesnt let you do alot but you do have map control right.. maybe im mistaken not trying to rant thank you for getting to the report so fast.. just seems like i need to find a better server with faster more alert admins maybe... idk sadly this is one of the beter servers as far as the clan i run enjoys it..
Hi admins сan you please consider my appeal #f3ba7f PLS PLS PLS
Hi sorry to post here, I have cloudflare WARP on for my pc startup, which acts as a VPN; i hopped onto rustoria and then found i was banned for cheating? any way I can appeal
hes said he cant find the link anymore but his user is sudo opsec 14 and it says he already appealed for the ban “ban evasion” but at first he was banned for “cheating”
I'm not sure what you mean about "map control" here. We don't control the game at all, if that's what you're asking? Just to be clear, we just run the servers, we don't have control over the game itself.
You submitted a ticket and it was responded to within 27 minutes, including the time it took to investigate the situation. Your ticket was picked up by an admin within 10 minutes of it being submitted, I'm not sure how that can be any faster?
You simply need to wait for a reply
You can appeal here: https://rustoria.co/support/appeal
still no response 3 days later
?
yeah sorry, i seen the channel description
happened to my friend aswell
ive already sent it, thank you though
You can appeal here: https://rustoria.co/support/appeal
Can you tell me how to get a vpn white list on your server?
There is no whitelist, we don't block VPNs
i got banned for ban evasion when i’ve never played rustoria a day in my life and it’s been almost 48 hours with no response to my appeal
im going to miss yet another fresh wipe
Appeals are typically 1-3 days
my friends been 4
since last thursday wipe and its wednesday today
This is not true, there are no appeals that have been open for 4 days right now
Did your friend click on the appeal to see the response?
hi why did i get banned on all rustoria servers?
i have a screenshot and all it says is u are banned for ban evasion when the ban before was cheating
There are quite literally no appeals 4 days or older, so it couldn't possibly be open at the moment
his ban was manually changed by ur admins rofl
i was a screenshot when he was first banned loading into the server

The reason would be in the disconenct message, you can appeal here: https://rustoria.co/support/appeal
im looking at the appeal now
just says its pending, so ill wait
i tried spppealing but it says i’m banned from 10x us when i was banned from us monday
im so confused bro i dont get why i got banned the second i try to load in
i haven’t done anything wrong this is my first time trying rustoria
You submitted an appeal 8 minutes ago, appeals are typically 1-3 days
If you haven't done anything then there's nothing to worry about, simply need to wait for it to be responded to
schaadt my brothewr
yes i know but its the fact i missed the fresh wipe and my friends want to play thursday but im probably going to miss that too
on rustoria eu east long 100 percent wall hack
Good thing it's Wednesday today, there's a pretty good chance it'll be looked into before wipe 🙂
Please submit a ticket here https://rustoria.co/support/report
it takes too long bro this guy is full esping
You could have done it already with the time you spent here
ye but i need to log in and shit
how long does it normally take for a cheater to be banned after report
i am gonna do it in a sec but ty
and do they destroy base of cheaters or no
It's difficult to give an exact time for when cheaters are banned, we will of course always ban them as soon as possible
We do not
est?
i don’t need an exact time just an estimate
like greater than 12 hours? less than?
Oh way less than that
I don't have exact numbers, but I believe the average is below an hour for all tickets, including the time it takes to investigate
<@&874995535881326632> @mint warren @misty scroll So just to clarify. I was banned for “association” which I had no knowledge of that they were actually cheating. So there is no way to discuss the appeal further? I got banned for association and not cheating. The individual that I was “associated” with is also banned and I won’t be playing with them. I’m not sure why my appeal got denied is all I would like to discuss. Again, I’ve played for a few wipes, and don’t know how else to bed for status to play again. If I’m perma banned I would like to just know the justification.
If it's your first ban, it's likely a temporary 7 day ban, you'll be able to see the exact duration remaining if you try to connect
<@&874995535881326632> my appeal got approved to lift my ban but im trying to load on and im still banned is there a way to fix this?
my boat is bugged help
can you share the ticket number of the appeal that an admin approved for you pleasE?
deep sea update is extremely buggy with boats I'm afraid, not something rustoria can help/intervene with.
i have 2 #4f8e7b and #023087
Which is the one the admin replied and said your now unbanned?
forwarding to admins.
thank you
My account has been classified as a high-risk account.
!appeal
Hey, @limber quiver
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have reported it on the server's official website. Now, who should I contact to solve this problem?
nobody, please wait as appeals can take 1-3 buisness days but can be more or less based on the situation
thank you for the response
should be resolved.
appreciate it thank you
im still getting kicked and the description still says 'cheating'
!appeal
ah never mind
admin said should be fixed but if you are still getting kicked ive forwarded it again @carmine bear
alright thank you
admin says make a new appeal please
im trying bhut it says ban already appealed
DM me please
Send me ALL your accounts as well, thank you
done
Hello, I submitted an appeal, but I was unbanned and then banned again, and I can't submit an appeal anymore(((
Rustoria us man preview server ip not showing up on website, maybe admin can share ip of preview map 6?
fixed
Hello, I was just blocked. Can anyone explain why?
Hey I jsut got approved for an unban but I’m still banned
The reason will be in the disconnect message
i dmed u
Did you try connecting immediately after your response? It can take 15 minutes to be fully updated
nobody really responded
it just said approved
Can you send me your SteamID please?
ok
OOOOOO YAAAAAAA
Hi! My friend got banned from the server, the stated reason "High Risk account" what does it mean and how to get unbanned?
i sent u my steam profile
!appeal
Hey, @vital pond
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Did fix it?
Give me a minute 😂
Sry
I have the reason written down as cheating but i didn't have cheat.
!appeal
Hey, @south carbon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@misty scroll my friend just got false banned in rustoria mondays and wasnt cheating , he has proof
can u please let him show u clip or unban
Appeal #577f15 @misty scroll video evidence is in the ticket
guys I bet a lot of people have complained already but what the heck is going on with Rustoria EU east long? It's unplayable, lags so much
!appeal
Hey, @tough compass
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @vital mantle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can mods remove stuff as cheater got banned and they tc griefed us before getting banned
This is not something we do, no
ok
who knows the admin on the server Rustoria.co - EU Low Pop
I been texting you cuz I was sending my accounts idk if I see dem or not mb for being annoying
@lime sierra
@lime sierra @slow vapor
we need your help
w mods for banning them on the eu low pop they build next to us and kept killing us
Hey admin can you help me with my ban im not sure what i got banned for it says chating but i thought i was banned for having a game banned alt
they gave me a ban for no reason, but I can appeal and talk to the admin
!appeal
Hey, @cosmic plume
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @wispy orbit
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ive alreadly appealed it wont let me do it again tho ive never cheated on rust and ive never cheated on this account
i just want to talk to some one
You can talk to the admin in your appeal on our website. We do not take appeal over discord
https://rustoria.co/support < you can appeal at this link
can i just talk to an admin i cant apeal cause ive already done it i just wanna talk to someone about it
Just because it wasn't on this account does not mean you can play here. if you've appealed and it has been denied that decision is final
not wanting to discuss my actual ban appeal, im just wondering on what conditions does an account get banned for high risk ?
okay but the appeal was so long ago and with the rust new game ban rule about it being over a certain amount of days i know for sure it was over that amount so why should i be able to play the game but not your server?
ye
There's not much that can be done here sorry, if you looking to appeal the link is here https://rustoria.co/support you can write it here and it will be considered by your banning admin
on what conditions does an account get banned for high risk ?
kitty can u please answer this
If u were cheating
We've already filed an appeal, so instead of writing to us on Discord, why don't you check the appeal on our website?
Idk I got high risk and cheater and they approved my appeal
how long did it take ?
Less then 24 hours
We don't give out specifics on the reason for a ban
But I’m dm one of the admins rn because my account is still banned
appreciate the response, ive posted a yt video of my wipe in appeal
We are not Facepunch/EAC. We do not have the same rules as them. if you were banned for cheating on Rustoria there is no period of time that will lead to an unbanned
We've already filed an appeal, so instead of writing to us on Discord, why don't you check the appeal on our website?
im not banned on ANY other offical other than rustoria if i was cheating i would be banned on those servers so obviously whoever did my appeal didnt do it correctly
It will go to your banning admin to review. This is not me. The response time is generally 1-3 working days, can be shorter can be longer. it's depends on the situation
how to speed up the process
and the privilege of donating, gives you something to speed up the appeal process
does that work ? 🤣
VIP makes no difference on the server with regards to bans
so if i make a new steam account and buy rust will i be banned on this server for ban evading?
So is Tacularr also banned on these servers?
But if I really didn't do anything and my appeal is considered, will I be banned?
Tacularr unbanned
that’s the point he got game banned then created a new account and bought rust again if he’s able to play this server so should i
can someone respond why Rustoria EU east long lags so much? The whole server is complaining in the chat, why did I buy a VIP then? WIll it be fixed or not?
Are u banned for cheating on your prev account on rustoria?
im not sure i gave it to my freind to use
i havent been on it sense i logged into it to check if he got game bannecxd
i assume i was because thats the only reason i should be banned on this account cause i have never cheated
and its been 2 or more years sense this happened
Hello, can I play on your server if I was VAC-banned 135 days ago?
@vital mantle whats up
is VIP a subscription? bc i DONT wanna buy VIP , and rustoria keeps buying it. i logged of of rustoria website with my steam , and even then it keep buying it
!cancel
!cancel
Hey, @left vale
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Hey, @left vale
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
perfect , thank you
so i got banned for Association, and is says 2d till unban. why am i banned for first day of wipe still or can i get unbanned before wipe so i can play wipe day
ban apeall
hello, i just joined rustoria, is there no deep sea on those servers?
There is, its an "event" so just gotta wait untill its active
can i get some help, im in waiting for support channel
If your ban is 2 days left you"ll have to wait untill its over
its not a wipe ban, its a 7d ban
oof so i cant get unbanned for wipe?
sorry to be a burden, could somebody please review my appeal, im quite new to rust and dont want to miss out on playing with my friends
its #eaf012
Yes, the admin team will review it. Please be patient and wait. The standard response time is 1–3 business days, though it may be more or less depending on the situation.
i didnt know you can only make 1 appeal is there any way to get unbanned for wipe day.
Who should I contact for a ban without a reason?
or is it a unchangeable 7 day ban
!appeal
Hey, @sleek crown
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
We do not overly reduce ban duration
even if it's wipe or force
it we were 1 or 2h we could discuss, but not much more
can you write me a message? I'll send you the recording
https://steamcommunity.com/profiles/76561198811653099/ check my account if you don't believe that I play without cheats And wake me up
Just submit an appeal.
Will she be examined for a long time?
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
Submit a ban appeal on the support site:
https://rustoria.co/support/appeal
my tickets were blocked there
Have you already submitted an appeal before?
ye
Rustoria eu EAST LONG LAGING
If it was denied, the decision is final.
I just bought the game and got banned for high-transaction accounts. I'm still learning the game, please unban my account.
How do I know if my appeal was read
!appeal
Hey, @brittle void
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
you will get a response
could you please respond to my message
Response where
I need an active admin on my tickets. We cannot keep playing like this on rustoria small EU
36*
how long do i need to wait until I can join a map preview server when i've purchased VIP? its still not letting me join it
nvm i can load in now
how do i create a ticket
I have a question: is it permitted to place many wind turbines close together in one location to decrease performance in the game?
!report If you have come across this, please report it so the admins can take a look.
Hey, @mint flare
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I got banned for “risk account” on an official long server, but I don’t know why.
My account is old and has no VAC bans or any other penalties.
My account has over 100 paid games, more than 3,000 hours in Rust and 20,000 hours in Dota.
Please, I would really appreciate any help. I don’t understand what happened.
!appeal
Hey, @mighty plank
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Will it be a BP or Map wipe in sea med later?
IP: connect medium.rustoria.asia
Next Wipe: Thursday, February 19, 2026 3:00 PM (in 6 hours)
Wipe Schedule: Thu @ 3PM SGT Bi-weekly
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
it says "Force Wipe"
anything but a job 😂
SEA Medium will have a map wipe. BPs wil remain the same until force wipe comes.
is eu monday off?
!appeal
Hey, @proper jetty
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
have u fixed
whats with Rustoria.co eu monday?
!report
Hey, @wild orbit
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
no
Could any admin assit me please? I have obvious proof of a cheater that's been killing me for the past 20 minutes
hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
Can i also have mine considered please. Its #5f7eed. Another thing i would like to add is that I have no idea what my buddy had on his pc or the history of it. This is the first time i am playing with him. I have been playing rust for a long time and have never been banned before. Thank you!
buenas, alguun admin?
hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
<@&274971100184576010> ??
did u get denied ?
Pending
<@&274971100184576010>
Any chance someone could check my ban appeal #cc0009? was planning to play wipe tonight but went to get bps and wrongfully banned.
@brazen smelt did you still need assistance?
yes
What did you need assistance with?
with my appeal
When did you put in an appeal, and is the ban for playing with cheater?
When did you put in your appeal?
Today, yesterday, a few days ago etc
20h
still no response after 2.5 days and wipe is in less than 24hrs
Reactions are not wiped based but on a time, please give them time to respond and handle your ticket im sure it wont be long
hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
Your appeal will be replied to within 1-3 business days, just give it a little time ❤️
Hi, can someone assist me with my appeal? Appeal #30cc83
Read what bull river said
I asked to give me a valid reason on why you banned my account yet the admins response "Feel free to continue playing on your other account. This account will remain banned."
is this how this server operates? if you guys see a new account you ban it without any proper reason?
join a rustoria server and youll get disconnected with a reason
play on your other account if youd like to play here
and of course there is a reason for every ban.
it says high risk account
it means your account is too much of a risk to play on our servers
how?
well i'm guessing you're playing on a alt account with low hours
and if you have a main account with lots of hours you look like a high risk player
like the admin said feel free to play on your other account
or play elsewhere
@brazen smelt your appeal will be checked in 1-3 buisness days there is no need to sit in support call
it's just ridiculous, banning an account with low hours
anything else?
the alt account I just borrowed to try the game. then when I bought it with my account it says high risk
money wasted
Hi, im trying to join the preview map server but I can't even though i'm a donator. Am I missing something?
can't even refund anymore
are you on rust or staging branch?
rust, is staging needed?
i'm pretty sure you need staging
what does it say in the f1 console once you get disconnnected?
https://steamcommunity.com/id/KAPITANTUTANNNNNNNNNNN/ 10 year old account btw and still high risk.
We don’t issue bans solely because of low playtime. High Risk means the account is considered too risky to be allowed on the servers, and we don’t disclose the specific factors behind that decision.
anyways thank you for clarifying
said it was reserved for VIP, but I was able to join in staging, thanks.
hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg
Stuck at client ready what to do?
Have you received a response yet, or was it denied?
No, I haven't received a reply.
You can’t speed up the process by staying in the waiting for support. The only thing you can do is wait for the admin team to review your appeal. Please be patient. The standard response time is 1–3 business days, though it may be more or less depending on the situation.
relog
How long will my appeal be pending?
1–3 business days, though it may be more or less depending on the situation.
thx
HI
hi, what do you need help with
Hello admin, could you please take a look at my Appeal #f45198? thank you
Appeals take roughly 1-3 business days, please be patient!
is there a way to see what the rewards at the rustoria sites give you? it just says pvp, pvp+, builder etc. but no way for me to check what it gives
its kits on the 10x server, log on and im pretty sure you do /kit and theres a preview button
hi everyone, what time is the wipe on Thursdays?
3pm london time for eu
Can you tell me how much it is in Moscow?
So around 4 months ago i got banned for "high risk account" I appealed for it. The appeal was denied any idea if i can somehow make another appeal because i don't find it fair that i just bought rust and literally got banned of the server I got 400 hours now and my account is still not banned of other servers. Please help on how to submit another appeal
Google bro 😭
London time right now is 10 am
So in 5 hours
You can't re-apply, once denied
I got banned for high risk also, you need to go find another server
Can i get help from an admin ? i got false banned on toria eu medium, every time i join i get kicked and in lobby it says "cheating". i have thousands of hours on rustoria and this is the first time happening
how to appeal ban?
yo can any mod fix this griefed fishing village at SEA MEDIUM at AA8 got a ship blocking the boat spawns
FIX TORIA EU MEDIUM
rustoria eu medium is off?
CAN yall fix rustoria eu medium i timed out with 400rockets
!appeal
Hey, @past verge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Forwarded
The privacy setting doesn't fully work. I am marked as Private on US Long and when you search my name my stats show. When you click on my name it says I'm private. Well I'm not because you already saw my stats. The only people that should be able to see my stats are my clan that I'm registered under. Please Advise. I did a ticket yesterday but I don't think the admins understood it. Thanks!!
Please consider the ban appeal, this is a 100% mistake, and I have a house there, and the wipe is still going on
Appeal #886dad
<@&274971100184576010> why can hellp me?
Appeals take 1-3 days roughly to be handled, please be patient
How can we help?
It's taking a long time to ban someone without a reason. Can you help speed it up if possible?
I've already figured it out.
I wish that was possible but sadly you’ll need to wait like anyone else.
@austere grotto Hey! What kind of help do you need?
when will ttoria eu medium wipe?
I got banned, for playing with a cheater, i had no knowledge of any of this, i already wrote a ticket on the website
On sea medium
admins yall getting up rustoria eu medium i need bps
Okay, now you need to wait 1-3 days.
I mean it's not like you have a choice here. You got banned and want a fair review of the situation? Then you wait for it to be looked into
Okay i guess, but as a solo to be banned playing with cheaters is funny, just because was invited to the team ui
You can put all this information in your appeal, not here
Okey
Need talk withsome dm
Someone craft litteraly in my base ... toolcupboard doenst work ??
these kids lived at AA16. they know exactly who was cheating in their team. don't let them fool you
perma ban imo
EU Monday down i believe
yeah looks like
bro playing on different server already as a solo
talking more, bring 10 people to raid a duo, even took a while to get through the base, only got in because the doors were open XD
sounds like a proud cheater hahaha
didnt even get through whole base 3rd floor, loot wasnt taken, couldnt find any guns?
if got cheater, you guys wont be even able to breathe, you got logic?
Move to #general please
sorry was looking for support this guy came in
you're banned mate. quit yappin. cya
come vc
?
we got one of them "come vc. im tuff on voice"
come AA16
#general for non support inquiries
what does the reward packs include?
should I wait for wipe before I redeem a reward pack?
or does it include vip of some sorts
What reward packs are you referring to?
well, I just found out they only work on the 10x server, should be a pack for the vanilla servers
Please i need help cause this is annoing ... First this player ( LiveADAM ) craft in my base , and kill me insta HS and trogh walls i report no one care about this things cause i start like this server but now i dont know ....
Too many connectuons this ip fix?
change vpn/use different exit node
Hello could any admin or moderator analyze my case in a voice call and unban me?
!appeal
Hey, @low arch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
my ban appeal got closed i cant type and appel anymore
That's the expected behavior
that's correct
But I didn't have a chance to type anything on the ticket.
Apparently I have more than one Steam account, and I don't have...
If you are not ready to provide your previous steam accounts there is nothing to add, you case is closed
All I wanted was to talk to someone who could listen to me and show them more evidence.
anything else you would tell us is irrelevant
Okay, if I've never had another account, what do I do?
I'm at a dead end. You're saying I have an account that I don't have, and I don't know how to prove it. In the real world, the accuser proves the facts, not the accused, and this doesn't make sense to me because I don't have another account.
If I had the information, I would speak up. I don't know where they got that evidence from, but it's flawed. If it was based on IP address, my IP is rotated by the provider. It doesn't make sense based on the computer, since the one I'm using is new. So I just don't know where they got that information. I would like to refute their evidence and arguments against me, but I've never had that chance.
Like I said your case is closed from our perspective
Hi Marc, how are you?
I don't know if this will help, but CTF and I were playing together on the server (this is his first Steam account) and his ban was unfair. If you want to take a look at my profile (we both have the same number of hours), we're playing together on several servers, but this one has the best ping for us. We didn't cheat, we didn't get banned (just because an account is new doesn't mean he has other accounts in the past).
Why would he get banned and I wouldn't (what's the criterion for this analysis?)
Here's the link to my profile: https://steamcommunity.com/id/jpprodigy
If I were someone with bad intentions, I would have bought another account. You haven't even told me the reason for my ban. I can recall that on that day I knocked down about 2 players 4 times at their house, went back to mine, and was disconnected without further explanation.
And then I find out that I might have another account, that you have evidence that I have this account that I don't actually have, and I can't prove otherwise because you don't even want to talk since you're relying on evidence that's wrong. What's the point? Can you tell me where I can see if I have another Steam account because I don't know, and I'm living my life; I should know what I'm doing, and apparently you know more than I do.
The only thing I ask is the chance to prove I have nothing to hide.
Hi everyone, I've been banned from the Vanilla EU Main server for cheating, even though I've never used cheats. How can I prove it? And how can I get unbanned?
whens force wipe on us main
this account sells its house on rastoria long for real money to a person from the server chat
this account sells its house on rustoria long for real money to a person from the server chat
why are you so whiney
how does that effect you
it's forbidden and it doesn't concern you, so don't interfere. I'm not touching you.
I've been trying to log in for an hour, but my world load is 0.0. I downloaded the file from the website, but it still doesn't work.
any admin????
how do you make account noh high risk?
i have been playing rust from a long time, still by mistake i added one cheater neighbour to my team so that he wont kill me
now what will i do
2-3 years dagestan and forget
!appeal
Hey, @umbral gull
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!donate
Hey, @frigid marsh
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!appeal
Hey, @south cobalt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
dm me please with all info
hey rustoria mod, I have already applied
it well let me go without queue?
on eu main?
SEA MAIN
when i am connecting the server, it just saying playing with the cheater, no time
hey Moderators, i am a genuine player of Rust, and i never support cheating, it happened by mistake, please either unban me for once, or please tell me how much time is left
hey moderators, you can check my playtime also my kd
hello any apeal admin here
7 days from the ban time
?appeal
Hey, @wicked epoch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i already apealed
You just have to wait
Amazing control Server full hackers and now one do anything GG
we don't handle appeals in discod
Have you made a ticket?
@balmy cypress it says approved without reply
Have you tried to connect?
yh but it keep disconecting saying cheating
?steamid
Hey, @wicked epoch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
guys my friend is stucked in loading screen, exactly in "receiving data" and its not moving its like bugged or lagged and its already like 1 hour but nothing. He also can hear sounds around him like playing or falling tree, game cannot connect him to server
@glass oliveplease help me
just wait for your appeal
you are tagging a bot
I see no kicks in over 2 months, are you sure you are appealing this in the correct discord?
We are rustoria
yes
yes to what?
i was banned in rustoria
@balmy cypress yh bro
@balmy cypress i just added my unknown neighbour to my team, and got banned
we cannot help you in discord
@balmy cypress appeal is already denied
Gus, try connect again in 5 minutes
then you won't be unbanned early
wait the ban timer out
7 days
@balmy cypress i just wanted to know the time left, when i am connecting to the server, it says, playing with cheater
my brother just buy account and can't join seamain server it say High Risk Account what that mean?
We don't want people playing on bought accounts, tell him to play on his main
Player will be banned until 22/02/2026 10:42. That is in 3 days.
You have 3 more days remaining
@ok thanks
i jsut want to know what this mean?
okay i will
@balmy cypress ok thanks
It means we see him as a high risk
Did i ask to appeal?
High risk of breaking our rules, we don't give details
You can tell him to appeal, but we don't want bought accounts playing here
Hey, @twin maple
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
he just try on his main account and got same high risk message
but last wipe he can play
Because he needs to appeal the ban
Why would he buy an account off a website if he has a main? Bit weird isn’t it
how do you make account not high rist?
nothing was answered in appeal
?appeal
Hey, @south cobalt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I think it’s pretty clear by the admins response that the only answer we will give is that you can play on your main
i acn't play with my brother
Then you won’t be able to play on Rustoria
decent
cause he buy skin on new account it cheap
still don't know what counts as high risk account
if i get 5k hours will i be able to play on rustoria
Speak to us in 5k legit non idled hours and we will see
XD
Please help! It's impossible to play because of one cheater 76561198774244137, as well as his teammates 76561199865444754 and another one whose name I don't remember. Please help
EU Low pop
pisk tu jiems gruzo nesigaudo vps
how long does a appel take i really wanna play this and i dont know why i got banned
<@&874995535881326632> necesito comunicarme con ustedes por un ban
pls help guys playing with wh, 76561199852852394 76561199777616681 76561199575378949 i am have video EU long
when is main going to wipe??? and bps??
What's up?
You can check #server-info or the bot profile for the specific server on your right hand side
Please do this through https://rustoria.co/support
You can see the payment options on https://donate.rustoria.co
Typically 1-3 days for appeals
is there a favoured time zone so i can be active when receiving the reply ?
Not really, there are admins who are active in pretty much all the major timezones
thanks
<@&874995535881326632> <@&274971100184576010> i got banned for not save account how i work that out?
Heloo
im stuck on reciving data
<@&874995535881326632> <@&274971100184576010> pls help
You'll have to reconnect, you should have queue protection though!
Really?
IS THERE WAY TO REFUND MY VIP BC of .zT clan
@misty scroll quería hablar con ustedes por el tema del van de chester, yo ya formatie toda la pc y me sacaron el ban de steam y de rust
yeah, it's a bug that has been in the game for a while now unfortunately
Make a #payment-support ticket please
@sturdy terrace ?
Thank you boss ill try reconnecting <.3
I had a gameban on another account for rust 272 days ago am i allowed to play on rustoria servers or no? I havent played since
Or will i just get banned for evasion if i played
Make an appeal on our website please (https://rustoria.co/support)
kk i did
Your banning admin will reply as soon as they can! It usually takes anything between 1 to 3 business 
how much cooldown is on deep sea?
you should see a countdown on your map