#support

1 messages · Page 879 of 1

sand bison
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zavier im so confused i was banned for being afk.. wtf why would being afk be cheating please im so confused and i shouldnt be banned when im legit....

glass oliveBOT
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Hey, @sand bison

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

patent crow
sand bison
#

ill be down for a pc check

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i js wana play gng

ocean thistle
sand bison
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yes i have one but im waiting on the apeal

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as it was nearly a year ago

ocean thistle
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Provide that in the appeal

sand bison
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no worries bro thats gonna effect the chance of me being unbanned isnt it?

ocean thistle
#

Where does it fall under our rules regarding game ban alts?

sand bison
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if it was nearly a year ago would it be evan possible for me to play with you guys?

ocean thistle
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It's why I asked if you read our rules regarding game ban alts

sand bison
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as im waiting on facepunch to look at my apeal

ocean thistle
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Have you read them?

verbal wadi
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@ripe isle

ocean thistle
sand bison
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yeah read it

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ill show you when my ban was

ocean thistle
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Not necessary

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Include it in your appeal

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It is where it will be reviewed

sand bison
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nws ill do ti now

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i need to make another one

ocean thistle
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You do not

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You can send multiple messages in one appeal

sand bison
#

how can i go back and edit it if ive already submitted one

ocean thistle
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Because you are able to send multiple messages in one appeal, similar to Discord

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Are you logged onto the website?

sand bison
#

yeah

ocean thistle
#

Click support on the top

sand bison
#

yeah

ocean thistle
#

Do you see "tickets" | "appeals"

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You'll need to click on appeal.

sand bison
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ahh yess i see it

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thanks for unbanning much appreciated🇼

pastel briar
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check this admins Thanks

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76561198127083890

ivory marsh
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i need help where i can talk with the support?

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i am in the deep sea and my boat dont run and i need help

cobalt jackal
glass oliveBOT
#

Hey, @pastel briar

To submit a report on Rustoria:

If you are banned; please make an appeal.

ivory marsh
#

i need help

cobalt jackal
ivory marsh
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but its the game the error

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its not my

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beacause there are a lot of flags and 5 minutes ago the boat run but no not

vague cargo
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i help

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help me I've been banned just like that, please help me

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I played with a friend for 1 day, and on the second day, I was banned for no reason. I don't have any cheats. Help me.

dusty ibex
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this kid is A CHEATING ASS MOTHERFUCKER

ocean thistle
glass oliveBOT
#

Hey, @dusty ibex

To submit a report on Rustoria:

If you are banned; please make an appeal.

glass oliveBOT
#

Hey, @vague cargo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wispy dirge
#

@vague cargo what does the ban message say if I might ask?

vague cargo
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I log in to the server and it says "cheater error"

wispy dirge
sand bison
coarse isle
#

Hi, can i talk with someone please?

still mortar
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helllo can i talk with someone pretty please

dry trench
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How do I write a ticket? I was banned for no reason.

coarse isle
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go to rustoria

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support

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and go to appeal

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then write ur ticket

dry trench
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in discord ?

still mortar
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nah in ur browser

near halo
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I had an account that was 6000 hours old and it was stolen. I bought a new account and bought 50 dollars worth of skins. I was banned for taking too much risk. I filed an appeal and they told me to return my Steam account, but I can't return it. If I could, I would return it. Unban me. I want to play on your server.

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I don't understand why they block the account. What risk is being protected? Is it illegal to play with new accounts?

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What is the risk on my server KD 1? I play poorly.

near halo
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I don't know this one from the previous account, it was my brother's who died in the war.

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🙁

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Please unban me, I beg you, you have the best official server.

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@misty scroll

merry flicker
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RUSTORIA MODS PLS HELP MAN

merry flicker
copper dew
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Hello, I need a mod/admins help. I cannot make a ticket as the issue has already been “resolved” but it hasn’t. I have tried to get help right before force with no real reply. I have receipts surrounding the issue and can provide them. Thank you.

plain badge
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!Support

west mica
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How about me? Can I become staff?

steady spoke
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i am banned om the rustoria rtg idk why i get kicked for "cheating" its the only server im banned from and my appeal got denied its been over 2 years and i still cant play

plain badge
#

Me too, because my friend was playing on one of my alt accounts. He got banned, and I received a 180-day ban on Rustoria.

balmy cypress
tender zephyr
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I APPEALED AND GOT DENIED like wtf

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didnt even explain what i did wrong

hot ore
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Where can I see reason of my ban and how long it's gonna stay ?

tender zephyr
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is there a way for yall to tell me what i did?

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<@&874995535881326632> <@&274971100184576010>

lunar steeple
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HELP ME

tender zephyr
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the admins are just ignoring us ig

peak valley
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<@&874995535881326632> <@&274971100184576010> Is there an administrator or moderator online? There's a player using a bot for almost an hour on the BR Long server. Can you do something about it?

rain kayak
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I got 2 full cheaters on server they are insane only head we fight them a lot I got some video, his name is Beas T and his teammate I didn t see the name they are evrytime full head and and prefire evrytime <@&874995535881326632><@&274971100184576010>

lunar steeple
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I'm tired of opening tickets reporting cheaters and you do nothing, the place is infested with cheaters!

rain kayak
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where can I open a ticket for cheaters ?

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I didn t know that I need to do one

lunar steeple
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They're useless, they do absolutely nothing!

lunar steeple
#

File a complaint against FacePunch, their negligence is absurd, full of cheaters and they do nothing. I reported 3 players, all 3 players received EAC bans, and the admin of Rustoria simply told me they were clean!

normal orbit
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We do the best we can with the resources available to us, but ultimately you should go speak with EAC and facepunch if your not happy with the anti cheat in the game.

lunar steeple
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Official server! Entry and negligence!

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Or has it been modified and I'm not aware of it?

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So, why close the support tickets if they're useless? Our complaints are all answered with the same message: that they've already been investigated and are clean, and they've even been banned by EAC? Isn't that nonsense?

normal orbit
lunar steeple
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This is just to pretend you guys care about the players.
If it were a streamer, they would pay attention.

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In short, this support is useless if every time we report something you give us this kind of response! Pure negligence!]

shy remnant
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We don't let cheaters if they cheat while we investigate

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And we won't ban just because you say they are cheating

sly ore
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any admin could check ticket #4898c1 please? thank you

shy remnant
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If we told you they were clean at the time we investigated them, it means they were

lunar steeple
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You always say the same thing, that you're not going to ban anyone, so why are we talking?! You literally just said that a cheater was cleaned up!

shy remnant
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Reminder : EAC is THE anti cheat of the game, so ofc they have more tools than we do, they can even ban offline players. We don't, when we ban someone for cheating, we ban them because we investigated and are 100% sure they are

lunar steeple
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So what is this ticket for?

shy remnant
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To report cheaters

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But it's not because you say they cheat that they always do

lunar steeple
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I already take 2 EAC pills and I reported both of them here and you guys did nothing!

shy remnant
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If we would ban every people making tickets on other people claimning they are rage cheating or aimbot or anything, we spend hours spectating them, nothing

shy remnant
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As you can obviously do better

lunar steeple
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At least then investigate properly and don't just send messages saying the player is clean.

shy remnant
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You're just not reading, aren't u

lunar steeple
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o

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nop

shy remnant
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Surprising lol. Have a wonderful rest of your day 🙂

lunar steeple
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You don't really pay attention, do you expect me to pay attention to you?

Let the cheaters dominate!

shy remnant
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You're free to play anywhere you want

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We do not force you to stay here

lunar steeple
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Lack of competence

shy remnant
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Sure

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Have a great day

small flicker
lunar steeple
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In a few days he will be banned and I will come back here again so you can say that you have already investigated and it was clean.

shy remnant
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Sure mate

lunar steeple
shy remnant
#

You can now move to #general as we've answered your "question". Thank you for your time, have a great day ! 🙂

lunar steeple
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In short, I waste my time trying to rid this community of cheaters, and then the suck-ups come along and talk about things they don't know, lol.

shy remnant
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Sure and I spectate people without looking just to annoy you

lunar steeple
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They deserve to have more cheaters ruining the game!

shy remnant
lunar steeple
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Good night and good game to all who truly care!

lunar steeple
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If I were talking to my players like that, you would be removed from your position!

shy remnant
lunar steeple
#

Temn needs to go bankrupt like Rustfield to see if you guys learn

shy remnant
peak valley
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Could you connect and look at his screen for 1 minute...?

lunar steeple
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Response to all tickets, the same thing happened to the player who received EAC last month.

(Hello, I've been watching this player for some time and have seen nothing suspicious at this time. However, if you still think they're cheating, you can F7 them for EAC to review or create a new ticket later in wipe so we can have another look into the player. Thank you and have a good day!)

glass oliveBOT
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Hey, @peak valley

To submit a report on Rustoria:

If you are banned; please make an appeal.

peak valley
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This is absurd and ruins the game.

shy remnant
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Please

lunar steeple
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You don't investigate anyone, you lazy bums.

shy remnant
shy remnant
# lunar steeple You don't investigate anyone, you lazy bums.

You submitted just a few reports regarding ONE player who was banned by EAC instead of us. I understand that this may have been frustrating from your perspective, but it is important to keep the context in mind.

We review and ban hundreds of confirmed cheaters every day. Some attempt to toggle cheats on and off while being spectated by us, which makes investigations more complex than they may appear externally. Each report we receive is taken seriously and investigated thoroughly, and this process requires time and careful review.

If you don't want to believe that, that's ok. But having ONE gameban as a result of a report does not give you any right to come and act like this towards admins that gives a lot of their free time to investigate properly each report.

Constructive feedback is always welcome, but it must remain respectful and reasonable.

I wish you a good day and all the best moving forward.

late walrus
#

What do you get for boosting server

shy remnant
glass oliveBOT
shy remnant
zinc bolt
#

Hola

shy remnant
zinc bolt
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Quisiera saber porque me tira que mi cuenta es de alto riesgo?

glass oliveBOT
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Oye, @zinc bolt

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

lunar steeple
shy remnant
#

I've removed the timeout thinking it was ok now, but stop please

heady saffron
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guys

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is there any admin can help me ?

shy remnant
heady saffron
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can we talk in a voice ?

lunar steeple
# heady saffron guys

Unless you're a cheater, if you are a cheater they've already investigated! And if you complain too much you'll get muted in the chat!

shy remnant
shy remnant
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If you wanna complain that's ok, but rn it's just not constructive at all

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@rare pebble @vernal horizon , how can we help you out ?

vernal horizon
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can admin pls join support

rare pebble
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esprs

shy remnant
vernal horizon
#

esp

glass oliveBOT
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Hey, @vernal horizon

To submit a report on Rustoria:

If you are banned; please make an appeal.

shy remnant
#

Please make a ticket 🙂

heady saffron
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my friend got ban from the server long time ago and im new to the game. he told me i cant play in rustoria becuse once i played with a hack and we wanna play in the server so is there any thing we can do to play ?

vernal horizon
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js join the call

glass oliveBOT
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Hey, @heady saffron

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
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You must make a ticket 🙂

heady saffron
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i got mute ?

shy remnant
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No, you just need to appeal your ban if you're banned

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You can't play our servers with a ban

heady saffron
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its my friend not me

shy remnant
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So he needs to appeal

heady saffron
shy remnant
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Give your friend that link

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And ask them to appeal please

heady saffron
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he said he did it before

shy remnant
heady saffron
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yeah without a reason

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he didnt even talk

vernal horizon
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admins on rustoria is someone in the group gets banned do they all get banned

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<@&874995535881326632>

ebon meteor
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@lime sierra yo

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on rustoria -us lowpop

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he fly hacking n shit

glass oliveBOT
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Hey, @ebon meteor

To submit a report on Rustoria:

If you are banned; please make an appeal.

dire torrent
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76561198950289600 good work admins russian kid running around killing everything only headshots 20 hours on the game yet no ban after 8 hours

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btw bro is banned on all rusty moose servers

ebon meteor
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is hes zaraza

dire torrent
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yes

ebon meteor
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@dire torrent

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yea mods better ban this loser

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<@&274971100184576010> do ur fucking job

lean sand
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Can u not copy pics into rust paintings? I've seen them but i wont let me

wind shadow
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<@&874995535881326632> I was banned for association and my appeal got denied. I would like to discuss further why my appeal was denied if possible

carmine bear
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i waited a week for my high risk account appeal to get lifted and after a day of playing with my friends it now says banned for cheating if there are any mods that can help i appreciate it

near halo
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I don't know this one from the previous account, it was my brother's who died in the war.
🙁
Please unban me, I beg you, you have the best official server. @misty scroll

wind shadow
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I see that we can not message <@&874995535881326632> directly or resubmit an appeal. I still would like to have a conversation please. Not sure as to how we can rectify the situation if I cant communicate with an Admin directly or submit any appeals. Thanks.

sly ore
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any admin could check ticket #cb84c8? thank you alot

south goblet
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dawg I just switched houses and I was playing 10 minutes ago on my old pc and my other house and when i logged into a completely new pc I was found out to be banned is it an ip ban or what?

ionic tree
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<@&274971100184576010> Put in a ticket for a heli stuck in a invisible wall in outpost.

dreamy skiff
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<@&274971100184576010> Hi, I just submitted an appeal, could an administrator please help me review it?

mint warren
mint warren
#

You need to wait for your unban time if you haven't been permanently banned.

arctic peak
#

Hey I submitted an appeal, haven't played rust in a long time and tried joining a server to find I'm banned for cheating. I'm not banned on any other network, not sure the reason why.

glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

mint warren
#

Note: The standard response time is 1-3 **business **days, but can be more or less based on the situation.

near halo
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I wrote and they told me to restore my Steam account, but I can't do it.

mint warren
near halo
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yes((

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I lost access to my account, bought a new one, and was banned for risking the account.

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In the appeal, they wrote to me to restore the account that I lost, but it was the account of my brother who died in the war.

mint warren
mortal raptor
#

Hello, what should I do if I was banned because of advertising, even though I've played on Rastoria servers twice in my life and never advertised there?

glass oliveBOT
#

Hey, @mortal raptor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
near halo
# mint warren Yes...

What could be the risk of an account? I just bought a new account. This is not prohibited by the rules.

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for what

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for what

mint warren
near halo
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I was even ready to buy VIP to avoid waiting in line.

near halo
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I was playing on my brother's account, it was stolen, I bought a new one and I was banned for risking the account.

mint warren
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All right

near halo
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I can't restore my brother's account.

mint warren
near halo
mortal raptor
#

I can't access the site, what should I do?

mint warren
mortal raptor
#

Which one would you recommend?

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free

near halo
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payments*

mortal raptor
#

пиздец сервак говна

mint warren
mortal raptor
#

заебали

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забанили за рекламу хотя я на растории дай бог раз играл

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мне еще и чтобы на сайт зайти впн надо скачать

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ахуели

near halo
near halo
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у меня 40ч в расте

mortal raptor
#

банят за все что можно

near halo
#

я аккаунт купил как как проебал свой

mortal raptor
#

да ваще пиздец я рил на растории не играл никогда

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дольше 30 минут не играл там

near halo
mortal raptor
#

и тут бан за рекламу

near halo
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дефолт

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тут часто пишут что их забанили просто так

near halo
mortal raptor
#

я еще и на сайт зайти не могу а впн впадлу качать

near halo
#

капец

#

рустория хороший сервер

mint warren
near halo
#

но приходиться играть на рустафид

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Well, I was banned for no reason and a lot of people get banned here for no reason. You guys are weird. Don't you need players?

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It's a good thing I didn't have time to buy VIP

mint warren
near halo
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I just figure out what the risk is. My account is on the 1kd server. I don't play as a cheater.

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I've never played with Sith.

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I just bought an account and I got banned for no reason.

mint warren
near halo
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hahahahahaha what should I do if I'm an honest player and they won't let me play?

opaque tinsel
#

Bonjour j'ai était banni d'un serveur alors que je ne suis pas un tricheur, je ne comprends pas pourquoi ce choix la ?
Rustoria.co - EU Medium Bihebdomadaire vanilla Europe ? Du coup la réponse c'est quoi parceque ma base va pas tenir toute la journée, je vais perdre tout le loot par ce que j'ai jouer honnêtement

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La preuve ici dans cette vidéo que tout va bien

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Vous avez la preuve entre 01 : 08 : 00 et 01 : 33 : 00

hidden vapor
#

Is Rust+ app working for EU Long? "server offline"

south goblet
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it used to say cheating

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now it says high risk account

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i already put in my bann appeal and stuff

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im very confused

cobalt jackal
glass oliveBOT
#

Hey, @south goblet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

south goblet
south goblet
cobalt jackal
south goblet
rich spruce
cobalt jackal
rich spruce
#

I got banned for cheating but im using a vpn my friend told me that The ip might be banned on the vpn i have a screen shot or i can screen share the vpn

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and never loaded into toria on my account

cobalt jackal
rich spruce
#

Can u look at it or no

cobalt jackal
# rich spruce Can u look at it or no

I'm not able to look at it. Please wait for the admin team to review it. The standard response time is 1–3 business days, though it may be more or less depending on the situation.

pulsar carbon
#

!appel

#

!appeal

glass oliveBOT
#

Hey, @pulsar carbon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pulsar carbon
#

I was banned for high risk account, then I create ticket, and got banned perm, what a fuck

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Like if you think I'm cheating just look how I play or call me to check my PC idk

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No that just ban perm without any evidence and explanations

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And now I can't even appeal again

sleek pond
#

I was unbanned yesterday, but I was banned again today. What's wrong with your servers?

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I can't make appeals every hour to play on the server, it's becoming unbearable

sleek pond
thorny dune
sleek pond
thorny dune
sleek pond
thorny dune
north timber
#

Rustoria Store page cooked, can't log in... Not working for friends either

thorny dune
sleek pond
sleek pond
sleek pond
unkempt frost
#

Berch my appeal was auto denied for not replying to a message from the admin in time as I didnt see there was any update on it, is there any chance I could appeal again or have the appeal re opened? Appeal#bb25b9

pulsar carbon
#

@thorny dune

thorny dune
spiral lily
#

@thorny dune hello ı have problem this when ı join the server cheating problem but ı dont know why

thorny dune
pulsar carbon
#

@thorny dune I was banned for high risk, after appeal in which I wrote that I am an honest player and I am ready to go through any checks and also to provide any evidence. After that i got banned perm, without permission to appeal again. What do I do?

#

Don't ignore pls

rich spruce
thorny dune
thorny dune
glass oliveBOT
#

Hey, @rich spruce

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

unkempt frost
pulsar carbon
#

To prove that I am legit

thorny dune
#

No one said you're a cheater, you can see the ban reason when you try to connect and this will remain, I wish you the best of luck on you're next server

pulsar carbon
#

?

rich spruce
#

@thorny dune

thorny dune
pulsar carbon
thorny dune
pulsar carbon
#

Пиздец блять серв говна

neat pumice
jaunty otter
#

@thorny dune why has nobody replied to my friends appeal after 3 days

#

its was changed from “cheating” to “ban evasion “

thorny dune
unique walrus
#

why am i getting disconnected from the server and it says cheating

kind niche
#

Hello,
My ban is not visible on the website, but I still cannot connect.
I used a VPN in the past and I believe my IP might be flagged.
Could someone please check if there is an IP or linked account restriction?
Thank you.
My steam id: 76561199375654257

glass oliveBOT
#

Hey, @unique walrus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fickle yoke
#

guys where can i find the new demos icon in the new rust UI

dense geode
#

where are the admins? having issue making aticket., but their is a guy v clipping htru rocks and walls,. and i have a clip of him sealing while i shot the wall down.....

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just all hqm.....

lyric basalt
dense geode
#

dudes name is skywee.....

#

ill try again, ofc..

misty scroll
#

If you can be more specific about what isn't working then we can probably help you make it work

dense geode
#

submitted a report but my video is to long to even upload 30 secs to much i gues.... best of luck, with it..

misty scroll
#

Just submit it without evidence, that's fine

dense geode
#

this guy is just removing doors he doesnt have the code too xD sh ocks himself thenm just picks up the door x....

#

im logging off best of luck.

misty scroll
#

If you're not submitting a report then how do you expect us to handle it? A simple short description is sufficient if the video upload isn't working for you

dense geode
#

the report is submitted......

misty scroll
#

Then what's the issue?

gritty lichen
#

Hi admins.
How come I cannot use exitlag on SEA Long anymore?

misty scroll
gritty lichen
#

Exitlag is on and optimises the IP route -> cannot connect to rustoria sea long

misty scroll
#

What is the disconnect reason?

dense geode
#

he has changed his name btw....

misty scroll
#

The SEA servers are hosted in Singapore, so if you can change the region to that it'd probably help as well

misty scroll
kind niche
#

Hello,
My ban is not visible on the website, but I still cannot connect.
I used a VPN in the past and I believe my IP might be flagged.
Could someone please check if there is an IP or linked account restriction?
Thank you.
My steam id: 76561199375654257

fickle yoke
visual drum
#

I got banned(Сheating) when I entered the server, although I don’t remember the last time I visited the server, what is the reason? steam id: 76561199139519741

misty scroll
misty scroll
misty scroll
dense geode
#

so when a cheater gets banned yall dont do an arc raiders thing? where there stuff goes away like the doors tehy placed or the stuff they sealed in or am i just out this wipe cause of it..... just curious.. is all..

misty scroll
#

We don't interfere with gameplay at all, so no, we don't remove anything

void laurel
misty scroll
dense geode
#

neato cooked my gameplay cause he was cheating... and he did what he did... alrightyt then..... >.> wellp i guess i got some mixed feelins on this... brosealed a whole base and got banned... and now i gotta start over >.> guess i see why everyone is just blatantly cheating on the servers xD even if they get banned htey were toxic enough to ruin it for somneone else... whos legitmatley playing....

void laurel
misty scroll
dense geode
#

need to learn how to read the files of player input items... and then the remove button... i understand facepunch doesnt let you do alot but you do have map control right.. maybe im mistaken not trying to rant thank you for getting to the report so fast.. just seems like i need to find a better server with faster more alert admins maybe... idk sadly this is one of the beter servers as far as the clan i run enjoys it..

brazen smelt
#

Hi admins сan you please consider my appeal #f3ba7f PLS PLS PLS

junior mauve
#

Hi sorry to post here, I have cloudflare WARP on for my pc startup, which acts as a VPN; i hopped onto rustoria and then found i was banned for cheating? any way I can appeal

sturdy sundial
#

hello wtf i connect server and banned by cheating

#

i dont play server

jaunty otter
misty scroll
# dense geode need to learn how to read the files of player input items... and then the remove...

I'm not sure what you mean about "map control" here. We don't control the game at all, if that's what you're asking? Just to be clear, we just run the servers, we don't have control over the game itself.
You submitted a ticket and it was responded to within 27 minutes, including the time it took to investigate the situation. Your ticket was picked up by an admin within 10 minutes of it being submitted, I'm not sure how that can be any faster?

misty scroll
quartz solar
#

still no response 3 days later

junior mauve
jaunty otter
junior mauve
#

ive already sent it, thank you though

brazen smelt
#

Can you tell me how to get a vpn white list on your server?

misty scroll
#

There is no whitelist, we don't block VPNs

quartz solar
#

i got banned for ban evasion when i’ve never played rustoria a day in my life and it’s been almost 48 hours with no response to my appeal

#

im going to miss yet another fresh wipe

misty scroll
#

Appeals are typically 1-3 days

jaunty otter
#

since last thursday wipe and its wednesday today

misty scroll
#

This is not true, there are no appeals that have been open for 4 days right now

jaunty otter
#

?

#

🧢 😂

#

why doesn’t it show him a response

misty scroll
#

Did your friend click on the appeal to see the response?

stable spade
#

hi why did i get banned on all rustoria servers?

jaunty otter
misty scroll
#

There are quite literally no appeals 4 days or older, so it couldn't possibly be open at the moment

jaunty otter
#

his ban was manually changed by ur admins rofl

#

i was a screenshot when he was first banned loading into the server

misty scroll
junior mauve
#

just says its pending, so ill wait

quartz solar
#

im so confused bro i dont get why i got banned the second i try to load in

#

i haven’t done anything wrong this is my first time trying rustoria

misty scroll
misty scroll
glossy star
#

schaadt my brothewr

quartz solar
#

yes i know but its the fact i missed the fresh wipe and my friends want to play thursday but im probably going to miss that too

glossy star
#

on rustoria eu east long 100 percent wall hack

misty scroll
glossy star
#

it takes too long bro this guy is full esping

misty scroll
#

You could have done it already with the time you spent here

glossy star
#

ye but i need to log in and shit

quartz solar
#

how long does it normally take for a cheater to be banned after report

glossy star
#

i am gonna do it in a sec but ty

quartz solar
#

and do they destroy base of cheaters or no

misty scroll
misty scroll
quartz solar
#

i don’t need an exact time just an estimate

#

like greater than 12 hours? less than?

misty scroll
#

Oh way less than that

jaunty otter
#

give me admin @misty scroll

#

hurry

#

im anti specialist cheater

misty scroll
#

I don't have exact numbers, but I believe the average is below an hour for all tickets, including the time it takes to investigate

wind shadow
#

<@&874995535881326632> @mint warren @misty scroll So just to clarify. I was banned for “association” which I had no knowledge of that they were actually cheating. So there is no way to discuss the appeal further? I got banned for association and not cheating. The individual that I was “associated” with is also banned and I won’t be playing with them. I’m not sure why my appeal got denied is all I would like to discuss. Again, I’ve played for a few wipes, and don’t know how else to bed for status to play again. If I’m perma banned I would like to just know the justification.

thorny dune
carmine bear
#

<@&874995535881326632> my appeal got approved to lift my ban but im trying to load on and im still banned is there a way to fix this?

lusty halo
#

my boat is bugged help

normal orbit
normal orbit
carmine bear
normal orbit
carmine bear
#

the first one

#

4f8e7b

normal orbit
carmine bear
#

thank you

limber quiver
#

My account has been classified as a high-risk account.

glass oliveBOT
#

Hey, @limber quiver

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

limber quiver
#

I have reported it on the server's official website. Now, who should I contact to solve this problem?

violet ruin
limber quiver
#

thank you for the response

normal orbit
carmine bear
carmine bear
violet ruin
#

ah never mind

#

admin said should be fixed but if you are still getting kicked ive forwarded it again @carmine bear

carmine bear
#

alright thank you

violet ruin
carmine bear
#

im trying bhut it says ban already appealed

misty scroll
#

Send me ALL your accounts as well, thank you

carmine bear
graceful oracle
#

Hello, I submitted an appeal, but I was unbanned and then banned again, and I can't submit an appeal anymore(((

hollow thicket
#

Rustoria us man preview server ip not showing up on website, maybe admin can share ip of preview map 6?

#

fixed

south carbon
#

Hello, I was just blocked. Can anyone explain why?

south goblet
#

Hey I jsut got approved for an unban but I’m still banned

misty scroll
south goblet
misty scroll
misty scroll
south goblet
#

ok

languid yacht
#

OOOOOO YAAAAAAA

vital pond
#

Hi! My friend got banned from the server, the stated reason "High Risk account" what does it mean and how to get unbanned?

south goblet
glass oliveBOT
#

Hey, @vital pond

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

south goblet
misty scroll
#

Give me a minute 😂

south goblet
#

Sry

south carbon
glass oliveBOT
#

Hey, @south carbon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough compass
#

@misty scroll my friend just got false banned in rustoria mondays and wasnt cheating , he has proof

#

can u please let him show u clip or unban

chilly bobcat
#

Appeal #577f15 @misty scroll video evidence is in the ticket

vital pond
#

guys I bet a lot of people have complained already but what the heck is going on with Rustoria EU east long? It's unplayable, lags so much

glass oliveBOT
#

Hey, @tough compass

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vital mantle
#

!appeal

glass oliveBOT
#

Hey, @vital mantle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stray widget
#

can mods remove stuff as cheater got banned and they tc griefed us before getting banned

misty scroll
#

This is not something we do, no

stray widget
#

ok

vital mantle
#

who knows the admin on the server Rustoria.co - EU Low Pop

south goblet
wispy orbit
#

@lime sierra

vital mantle
#

@lime sierra @slow vapor

wispy orbit
#

we need your help

stray widget
#

w mods for banning them on the eu low pop they build next to us and kept killing us

vital mantle
#

u little kid who start crying

#

why u think what we use cheat

cosmic plume
#

Hey admin can you help me with my ban im not sure what i got banned for it says chating but i thought i was banned for having a game banned alt

wispy orbit
#

they gave me a ban for no reason, but I can appeal and talk to the admin

glass oliveBOT
#

Hey, @cosmic plume

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @wispy orbit

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cosmic plume
#

ive alreadly appealed it wont let me do it again tho ive never cheated on rust and ive never cheated on this account

#

i just want to talk to some one

wispy orbit
#

how to contact the admin

#

how to contact the admin

#

how to contact the admin???

minor temple
cosmic plume
#

can i just talk to an admin i cant apeal cause ive already done it i just wanna talk to someone about it

minor temple
chilly bobcat
cosmic plume
#

okay but the appeal was so long ago and with the rust new game ban rule about it being over a certain amount of days i know for sure it was over that amount so why should i be able to play the game but not your server?

vital mantle
#

maybe admins or moderators help us?

#

We got banned for nothing.

wispy orbit
#

ye

minor temple
chilly bobcat
cosmic plume
south goblet
#

If u were cheating

vital mantle
#

We've already filed an appeal, so instead of writing to us on Discord, why don't you check the appeal on our website?

south goblet
#

Idk I got high risk and cheater and they approved my appeal

chilly bobcat
south goblet
#

Less then 24 hours

minor temple
south goblet
#

But I’m dm one of the admins rn because my account is still banned

chilly bobcat
minor temple
vital mantle
#

We've already filed an appeal, so instead of writing to us on Discord, why don't you check the appeal on our website?

cosmic plume
#

im not banned on ANY other offical other than rustoria if i was cheating i would be banned on those servers so obviously whoever did my appeal didnt do it correctly

minor temple
wispy orbit
#

and the privilege of donating, gives you something to speed up the appeal process

minor temple
south goblet
#

No it does

#

Oh ye it gives gou a cool color

cosmic plume
minor temple
#

Yes

#

If you are banned, you are banned. Not just that account

cosmic plume
#

So is Tacularr also banned on these servers?

wispy orbit
#

But if I really didn't do anything and my appeal is considered, will I be banned?

mint warren
cosmic plume
#

that’s the point he got game banned then created a new account and bought rust again if he’s able to play this server so should i

vital pond
#

can someone respond why Rustoria EU east long lags so much? The whole server is complaining in the chat, why did I buy a VIP then? WIll it be fixed or not?

raven mist
cosmic plume
#

im not sure i gave it to my freind to use

#

i havent been on it sense i logged into it to check if he got game bannecxd

#

i assume i was because thats the only reason i should be banned on this account cause i have never cheated

#

and its been 2 or more years sense this happened

spiral mulch
#

Hello, can I play on your server if I was VAC-banned 135 days ago?

west osprey
#

@vital mantle whats up

left vale
#

is VIP a subscription? bc i DONT wanna buy VIP , and rustoria keeps buying it. i logged of of rustoria website with my steam , and even then it keep buying it

glass oliveBOT
left vale
#

perfect , thank you

chrome gulch
#

so i got banned for Association, and is says 2d till unban. why am i banned for first day of wipe still or can i get unbanned before wipe so i can play wipe day

woven schooner
#

ban apeall

weak spindle
#

hello, i just joined rustoria, is there no deep sea on those servers?

raven mist
#

There is, its an "event" so just gotta wait untill its active

chrome gulch
#

can i get some help, im in waiting for support channel

raven mist
#

its not a wipe ban, its a 7d ban

chrome gulch
#

oof so i cant get unbanned for wipe?

junior mauve
#

sorry to be a burden, could somebody please review my appeal, im quite new to rust and dont want to miss out on playing with my friends

#

its #eaf012

cobalt jackal
chrome gulch
#

i didnt know you can only make 1 appeal is there any way to get unbanned for wipe day.

sleek crown
#

Who should I contact for a ban without a reason?

chrome gulch
#

or is it a unchangeable 7 day ban

cobalt jackal
glass oliveBOT
#

Hey, @sleek crown

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic shard
#

We do not overly reduce ban duration

#

even if it's wipe or force

#

it we were 1 or 2h we could discuss, but not much more

sleek crown
old anchor
#

And me too

#

I have a full video

fossil viper
cobalt jackal
sleek crown
#

Will she be examined for a long time?

cobalt jackal
fossil viper
#

@west mica check dm pls

#

@toxic shard check dm pls

fossil viper
cobalt jackal
gusty radish
#

Rustoria eu EAST LONG LAGING

cobalt jackal
brittle void
#

I just bought the game and got banned for high-transaction accounts. I'm still learning the game, please unban my account.

visual wedge
#

How do I know if my appeal was read

glass oliveBOT
#

Hey, @brittle void

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
cosmic plume
visual wedge
frail wedge
#

ty shenzzy

turbid flame
#

I need an active admin on my tickets. We cannot keep playing like this on rustoria small EU

raven mist
#

You created it 2 mins ago…

#

Give us some time

turbid flame
#

36*

sleek agate
#

how long do i need to wait until I can join a map preview server when i've purchased VIP? its still not letting me join it

#

nvm i can load in now

glad cosmos
#

how do i create a ticket

mint flare
#

I have a question: is it permitted to place many wind turbines close together in one location to decrease performance in the game?

north crest
glass oliveBOT
#

Hey, @mint flare

To submit a report on Rustoria:

If you are banned; please make an appeal.

mighty plank
#

I got banned for “risk account” on an official long server, but I don’t know why.

#

My account is old and has no VAC bans or any other penalties.

#

My account has over 100 paid games, more than 3,000 hours in Rust and 20,000 hours in Dota.

#

Please, I would really appreciate any help. I don’t understand what happened.

glass oliveBOT
#

Hey, @mighty plank

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

celest arrow
#

Will it be a BP or Map wipe in sea med later?

celest arrow
#

it says "Force Wipe"

hearty fulcrum
still mortar
#

is eu monday off?

proper jetty
#

!appeal

glass oliveBOT
#

Hey, @proper jetty

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brazen smelt
#

Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

robust plinth
wild orbit
#

!report

glass oliveBOT
#

Hey, @wild orbit

To submit a report on Rustoria:

If you are banned; please make an appeal.

brazen smelt
#

hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

mighty plank
hollow notch
#

Could any admin assit me please? I have obvious proof of a cheater that's been killing me for the past 20 minutes

brazen smelt
#

hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

ember bane
#

Can i also have mine considered please. Its #5f7eed. Another thing i would like to add is that I have no idea what my buddy had on his pc or the history of it. This is the first time i am playing with him. I have been playing rust for a long time and have never been banned before. Thank you!

lofty willow
#

buenas, alguun admin?

brazen smelt
#

hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

lofty willow
#

<@&274971100184576010> ??

molten geyser
mighty plank
#

Pending

brazen smelt
#

<@&274971100184576010>

twin flax
#

Any chance someone could check my ban appeal #cc0009? was planning to play wipe tonight but went to get bps and wrongfully banned.

wispy dirge
#

@brazen smelt did you still need assistance?

brazen smelt
#

yes

wispy dirge
#

What did you need assistance with?

brazen smelt
#

with my appeal

wispy dirge
#

When did you put in an appeal, and is the ban for playing with cheater?

brazen smelt
#

nah reason cheat

#

but this is my third appeal on this matter

wispy dirge
#

When did you put in your appeal?

brazen smelt
wispy dirge
#

Today, yesterday, a few days ago etc

brazen smelt
#

20h

quartz solar
#

still no response after 2.5 days and wipe is in less than 24hrs

robust musk
brazen smelt
#

hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

wispy dirge
frail beacon
#

Hi, can someone assist me with my appeal? Appeal #30cc83

violet ruin
honest hawk
#

I asked to give me a valid reason on why you banned my account yet the admins response "Feel free to continue playing on your other account. This account will remain banned."

#

is this how this server operates? if you guys see a new account you ban it without any proper reason?

violet ruin
#

play on your other account if youd like to play here

#

and of course there is a reason for every ban.

honest hawk
#

it says high risk account

violet ruin
honest hawk
#

how?

violet ruin
#

well i'm guessing you're playing on a alt account with low hours

#

and if you have a main account with lots of hours you look like a high risk player

#

like the admin said feel free to play on your other account

#

or play elsewhere

#

@brazen smelt your appeal will be checked in 1-3 buisness days there is no need to sit in support call

honest hawk
#

it's just ridiculous, banning an account with low hours

violet ruin
#

anything else?

honest hawk
#

the alt account I just borrowed to try the game. then when I bought it with my account it says high risk

#

money wasted

spare crystal
#

Hi, im trying to join the preview map server but I can't even though i'm a donator. Am I missing something?

honest hawk
#

can't even refund anymore

violet ruin
spare crystal
#

rust, is staging needed?

violet ruin
#

i'm pretty sure you need staging

#

what does it say in the f1 console once you get disconnnected?

honest hawk
cobalt jackal
honest hawk
#

anyways thank you for clarifying

spare crystal
brazen smelt
#

hi, Please consider the Appeal #f3ba7f, pls pls pls pls! very necessary, I beg

tacit bison
#

Stuck at client ready what to do?

cobalt jackal
brazen smelt
#

No, I haven't received a reply.

cobalt jackal
# brazen smelt No, I haven't received a reply.

You can’t speed up the process by staying in the waiting for support. The only thing you can do is wait for the admin team to review your appeal. Please be patient. The standard response time is 1–3 business days, though it may be more or less depending on the situation.

violet ruin
grand haven
#

How long will my appeal be pending?

violet ruin
grand haven
#

thx

fluid frost
#

HI

violet ruin
bleak vessel
#

Hello admin, could you please take a look at my Appeal #f45198? thank you

hearty surge
orchid anchor
#

is there a way to see what the rewards at the rustoria sites give you? it just says pvp, pvp+, builder etc. but no way for me to check what it gives

violet ruin
orchid anchor
#

Ah okay

#

ty

sly vessel
#

hi everyone, what time is the wipe on Thursdays?

lament ginkgo
sly vessel
lament ginkgo
#

So around 4 months ago i got banned for "high risk account" I appealed for it. The appeal was denied any idea if i can somehow make another appeal because i don't find it fair that i just bought rust and literally got banned of the server I got 400 hours now and my account is still not banned of other servers. Please help on how to submit another appeal

lament ginkgo
#

London time right now is 10 am

#

So in 5 hours

honest hawk
#

I got banned for high risk also, you need to go find another server

past verge
#

Can i get help from an admin ? i got false banned on toria eu medium, every time i join i get kicked and in lobby it says "cheating". i have thousands of hours on rustoria and this is the first time happening

white dust
#

how to appeal ban?

dull owl
#

yo can any mod fix this griefed fishing village at SEA MEDIUM at AA8 got a ship blocking the boat spawns

pastel briar
#

FIX TORIA EU MEDIUM

void laurel
#

rustoria eu medium is off?

pastel briar
#

CAN yall fix rustoria eu medium i timed out with 400rockets

glass oliveBOT
#

Hey, @past verge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sly chasm
#

The privacy setting doesn't fully work. I am marked as Private on US Long and when you search my name my stats show. When you click on my name it says I'm private. Well I'm not because you already saw my stats. The only people that should be able to see my stats are my clan that I'm registered under. Please Advise. I did a ticket yesterday but I don't think the admins understood it. Thanks!!

thin drum
#

Please consider the ban appeal, this is a 100% mistake, and I have a house there, and the wipe is still going on

#

Appeal #886dad

cobalt sonnet
#

<@&274971100184576010> why can hellp me?

hearty surge
hearty surge
cobalt sonnet
#

but

thin drum
cobalt sonnet
#

I've already figured it out.

hearty surge
mint warren
#

@austere grotto Hey! What kind of help do you need?

fierce tulip
#

when will ttoria eu medium wipe?

austere grotto
#

On sea medium

pastel briar
#

admins yall getting up rustoria eu medium i need bps

mint warren
austere grotto
#

Wow...

#

base will get raided by decay then

#

if 1-3 days

misty scroll
# austere grotto if 1-3 days

I mean it's not like you have a choice here. You got banned and want a fair review of the situation? Then you wait for it to be looked into

austere grotto
#

Okay i guess, but as a solo to be banned playing with cheaters is funny, just because was invited to the team ui

misty scroll
#

You can put all this information in your appeal, not here

austere grotto
#

Okey

empty relic
#

Need talk withsome dm

#

Someone craft litteraly in my base ... toolcupboard doenst work ??

gritty lichen
#

perma ban imo

serene seal
#

EU Monday down i believe

cloud veldt
#

yeah looks like

austere grotto
austere grotto
gritty lichen
austere grotto
#

didnt even get through whole base 3rd floor, loot wasnt taken, couldnt find any guns?

austere grotto
austere grotto
#

still salty even though raided XD

#

ty for the salt in the popcorn

austere grotto
gritty lichen
#

you're banned mate. quit yappin. cya

austere grotto
#

come vc

gritty lichen
#

?

serene seal
#

EU Monday down

#

Go jerk each other off somewhere else

gritty lichen
#

we got one of them "come vc. im tuff on voice"

gritty lichen
serene seal
austere grotto
prime bison
#

what does the reward packs include?

austere grotto
#

#support is for rust related support, go to hospital if mental related support

prime bison
#

should I wait for wipe before I redeem a reward pack?

#

or does it include vip of some sorts

neat pumice
prime bison
#

well, I just found out they only work on the 10x server, should be a pack for the vanilla servers

empty relic
#

Please i need help cause this is annoing ... First this player ( LiveADAM ) craft in my base , and kill me insta HS and trogh walls i report no one care about this things cause i start like this server but now i dont know ....

gleaming perch
#

Too many connectuons this ip fix?

toxic shard
low arch
#

Hello could any admin or moderator analyze my case in a voice call and unban me?

glass oliveBOT
#

Hey, @low arch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

low arch
#

my ban appeal got closed i cant type and appel anymore

toxic shard
low arch
toxic shard
#

that's correct

low arch
#

But I didn't have a chance to type anything on the ticket.

#

Apparently I have more than one Steam account, and I don't have...

toxic shard
#

If you are not ready to provide your previous steam accounts there is nothing to add, you case is closed

low arch
#

All I wanted was to talk to someone who could listen to me and show them more evidence.

toxic shard
#

anything else you would tell us is irrelevant

low arch
#

Okay, if I've never had another account, what do I do?

#

I'm at a dead end. You're saying I have an account that I don't have, and I don't know how to prove it. In the real world, the accuser proves the facts, not the accused, and this doesn't make sense to me because I don't have another account.

#

If I had the information, I would speak up. I don't know where they got that evidence from, but it's flawed. If it was based on IP address, my IP is rotated by the provider. It doesn't make sense based on the computer, since the one I'm using is new. So I just don't know where they got that information. I would like to refute their evidence and arguments against me, but I've never had that chance.

toxic shard
#

Like I said your case is closed from our perspective

low arch
#

thats unfair bro

#

frustrating

granite vault
#

Hi Marc, how are you?

I don't know if this will help, but CTF and I were playing together on the server (this is his first Steam account) and his ban was unfair. If you want to take a look at my profile (we both have the same number of hours), we're playing together on several servers, but this one has the best ping for us. We didn't cheat, we didn't get banned (just because an account is new doesn't mean he has other accounts in the past).

Why would he get banned and I wouldn't (what's the criterion for this analysis?)

Here's the link to my profile: https://steamcommunity.com/id/jpprodigy

low arch
#

If I were someone with bad intentions, I would have bought another account. You haven't even told me the reason for my ban. I can recall that on that day I knocked down about 2 players 4 times at their house, went back to mine, and was disconnected without further explanation.

#

And then I find out that I might have another account, that you have evidence that I have this account that I don't actually have, and I can't prove otherwise because you don't even want to talk since you're relying on evidence that's wrong. What's the point? Can you tell me where I can see if I have another Steam account because I don't know, and I'm living my life; I should know what I'm doing, and apparently you know more than I do.

#

The only thing I ask is the chance to prove I have nothing to hide.

vernal swift
#

Hi everyone, I've been banned from the Vanilla EU Main server for cheating, even though I've never used cheats. How can I prove it? And how can I get unbanned?

quartz solar
#

whens force wipe on us main

sleek pond
sleek pond
quartz solar
#

how does that effect you

sleek pond
frigid marsh
#

where i can buy vip?

#

for rustoria

steel cobalt
#

I've been trying to log in for an hour, but my world load is 0.0. I downloaded the file from the website, but it still doesn't work.

umbral gull
#

any admin????

south cobalt
umbral gull
#

i have been playing rust from a long time, still by mistake i added one cheater neighbour to my team so that he wont kill me

#

now what will i do

austere grotto
glass oliveBOT
#

Hey, @umbral gull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
glass oliveBOT
#

Hey, @frigid marsh

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

violet ruin
glass oliveBOT
#

Hey, @south cobalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

umbral gull
#

hey rustoria mod, I have already applied

frigid marsh
umbral gull
frigid marsh
#

on eu main?

umbral gull
#

SEA MAIN

#

when i am connecting the server, it just saying playing with the cheater, no time

#

hey Moderators, i am a genuine player of Rust, and i never support cheating, it happened by mistake, please either unban me for once, or please tell me how much time is left

#

hey moderators, you can check my playtime also my kd

wicked epoch
#

hello any apeal admin here

balmy cypress
glass oliveBOT
#

Hey, @wicked epoch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wicked epoch
#

i already apealed

balmy cypress
#

You just have to wait

empty relic
#

Amazing control Server full hackers and now one do anything GG

balmy cypress
#

we don't handle appeals in discod

balmy cypress
wicked epoch
#

@balmy cypress it says approved without reply

balmy cypress
#

Have you tried to connect?

wicked epoch
#

yh but it keep disconecting saying cheating

balmy cypress
glass oliveBOT
#

Hey, @wicked epoch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

lilac ice
#

guys my friend is stucked in loading screen, exactly in "receiving data" and its not moving its like bugged or lagged and its already like 1 hour but nothing. He also can hear sounds around him like playing or falling tree, game cannot connect him to server

wicked epoch
#

@balmy cypress 76561199789857048

#

@lilac ice just reconnect fast

umbral gull
#

@glass oliveplease help me

balmy cypress
#

you are tagging a bot

balmy cypress
#

We are rustoria

umbral gull
#

yes

balmy cypress
umbral gull
#

i was banned in rustoria

balmy cypress
#

I was not writing to you

wicked epoch
#

@balmy cypress yh bro

balmy cypress
#

Just wait for your appeal

umbral gull
#

@balmy cypress i just added my unknown neighbour to my team, and got banned

balmy cypress
#

we cannot help you in discord

umbral gull
#

@balmy cypress appeal is already denied

balmy cypress
balmy cypress
#

wait the ban timer out

#

7 days

umbral gull
#

@balmy cypress i just wanted to know the time left, when i am connecting to the server, it says, playing with cheater

twin maple
#

my brother just buy account and can't join seamain server it say High Risk Account what that mean?

balmy cypress
balmy cypress
#

You have 3 more days remaining

umbral gull
#

@ok thanks

twin maple
#

i jsut want to know what this mean?

wicked epoch
umbral gull
#

@balmy cypress ok thanks

balmy cypress
south cobalt
twin maple
#

what you mean high risk

#

like cheating

balmy cypress
#

You can tell him to appeal, but we don't want bought accounts playing here

glass oliveBOT
#

Hey, @twin maple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

twin maple
#

but last wipe he can play

balmy cypress
#

Because he needs to appeal the ban

#

Why would he buy an account off a website if he has a main? Bit weird isn’t it

south cobalt
#

nothing was answered in appeal

balmy cypress
glass oliveBOT
#

Hey, @south cobalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

south cobalt
#

?

balmy cypress
#

I think it’s pretty clear by the admins response that the only answer we will give is that you can play on your main

south cobalt
#

i acn't play with my brother

balmy cypress
#

Then you won’t be able to play on Rustoria

south cobalt
#

decent

twin maple
south cobalt
#

still don't know what counts as high risk account

#

if i get 5k hours will i be able to play on rustoria

balmy cypress
south cobalt
#

XD

light wraith
#

Please help! It's impossible to play because of one cheater 76561198774244137, as well as his teammates 76561199865444754 and another one whose name I don't remember. Please help

#

EU Low pop

solar kelp
stark geode
#

how long does a appel take i really wanna play this and i dont know why i got banned

lofty willow
#

<@&874995535881326632> necesito comunicarme con ustedes por un ban

vale walrus
#

can i buy with vip with klarnAß

#

?

stone apex
#

pls help guys playing with wh, 76561199852852394 76561199777616681 76561199575378949 i am have video EU long

nocturne ocean
#

when is main going to wipe??? and bps??

lofty willow
#

<@&874995535881326632>

#

@winter comet

misty scroll
misty scroll
misty scroll
misty scroll
chilly bobcat
misty scroll
sharp crest
#

<@&874995535881326632> <@&274971100184576010> i got banned for not save account how i work that out?

shut galleon
#

Heloo

#

im stuck on reciving data

#

<@&874995535881326632> <@&274971100184576010> pls help

sturdy terrace
pastel briar
#

IS THERE WAY TO REFUND MY VIP BC of .zT clan

lofty willow
#

@misty scroll quería hablar con ustedes por el tema del van de chester, yo ya formatie toda la pc y me sacaron el ban de steam y de rust

sturdy terrace
sturdy terrace
shut galleon
fast fulcrum
#

I had a gameban on another account for rust 272 days ago am i allowed to play on rustoria servers or no? I havent played since

#

Or will i just get banned for evasion if i played

sturdy terrace
# sharp crest kk i did

Your banning admin will reply as soon as they can! It usually takes anything between 1 to 3 business heartoria

tidal fog
#

how much cooldown is on deep sea?

sturdy terrace
tidal fog
#

no like that, how much time it takes to reopen

#

its 60 minutes right? but its not opened yet