#support
1 messages · Page 878 of 1
Hey, @prime girder
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@thorny dune can u check my Ticket #9f3722
@cobalt jackal #4fe624 please daddy
As I said, if your appeal was denied, the decision is final. Further discussion here won’t change the outcome.
Please wait for a response on the support site, as it can’t be sped up from here.
cmon have a little fun moderator boy no need to keep it all serious
how about you unban me 🙂
i added you boo boo bear
Please move to #general
he’s right though ted. he’s new to the game so my friend and i were showing him how to play. we played something like 12 hours a day for 3 days grinding our way to the top, while showing him how to play. we got every single BP possible and were doing amazing, but now we have to find a new server because he was banned for no reason
it’s absolutely ridiculous, we were excited to start next wipe with blueprints
the least you could do is give a reason as to why we have to find a new server to play on.
we understand the point of risk bans, it makes sense. but closing a ticket without even double checking if the ban makes sense is just crazy. then refusing to hear him out too
I understand it can feel unfair, but we don’t handle appeal decisions here. If the appeal was already reviewed and denied, the decision is final and can’t be changed from here. We don't go into details about exactly what we consider a high risk account.
so what’s the point of the support channel…
unfair is an understatement. he paid real money to be able to play with us, just for 30 hours of work to be thrown in the drain
and not even be given a chance to appeal a false ban
this support channel is for everything non related to reports/appeal
Appeal was already submitted? and denied?
Appeals and reports on the website
clearly the appeals do nothing if he’s still banned
denied without a response
no one even looked into it
then ted could have started by saying he doesn’t have the power to revert it
is there anyone we can email or something to get a second opinion? cause it doesn’t seem to be too useful around here
i assure you if one person denied it, everyone will deny it
is everyone ignorant then?
there’s so many new people on the server we met. why does he get to be the new one that gets banned
it makes no sense
As I said, if the appeal was denied, the decision is final.
at this point i don’t even need to be unbanned i just want to know exactly what caused me to be banned
because this is actually bullshit
You’ve already mentioned the reason yourself, and we don’t provide further details about bans here.
definitely can’t be KD cause he couldn’t kill a bear to save his life
might as well ban the other 30 new people that lived next to us too while you’re at it
i saw something about how mods get paid per ban so i could’ve just gotten unlucky
No way.....
when i first got banned someone was saying something about this in this channel
not a very good model for an official server to be banning people just learning how to play the game, without having a fair appeal
son just play a different sever bro yall crying over a videogame, your appeal was denied move on
it’s not even about that anymore
do you not think it’s unfair? it’s such a bad look. we already found a new server and have been having fun. but we would love to continue playing on rustoria
If the appeal was denied, the decision is final and arguing won’t change anything. Please move to #general
dude shut up the adults are talking
Please move to #general
do you not have the power to ask whoever you work for to check the appeal again
head moderator for what
As I’ve already said, if it was denied, it has already been reviewed and the decision is final. Please move to #general
When your appeal has been rejected, you will no longer be able to create a new appeal.
doesn’t answer my question
okay so i actually never got a response
id bet money that a robot reviewed it
quick question, is the naval glitch to get into other peoples boats/bases bannable?
Abusing glitches/bugs to gain an unfair advantage is not allowed.
so was i right ted?
if i upload a clip of a group doing it to me, will they get banned?
i bet i was
No
sure
!report
Hey, @gusty wave
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
anyone with a brain would know my accounts not high risk
if a person is game banned in last 72 days, they are not allowed on rustoria right ?
If they are Rust game banned, that's correct
okay so long story but i got banned for high risk account and tried to appeal it but i never got a response then the appeal closed so now ive been here all night tryna get help but the only other "mod" i talked to wont even look at my appeal to give a second say. if you were to look at my steam account you would know immediately that i dont deserve to be banned.
i can give you the link but at least look at the account
i was trying to teach him the game and we logged something like 30 hours then we wake up and he’s banned for no reason with no say
Mods aren't able to look at appeals firstly, only really guide you in submitting one and waiting for the decision within the appeal. If you've already done that though and it was denied then there isn't much else for you to do realistically, that decision is likely to remain but you are welcome to send me a DM with the appeal ID and I will take a look and confirm this if you'd like
alright
took us a while to realize that the mod didn’t have that power because he wasn’t being very specific about anything. would be great if we could at least get a second opinion or at the very least know why he was banned because it’s completely ridiculous, nothing about his account is high risk other than low hours but with that logic every new player should be banned
I submitted a ticket, with the clip of it.
sent you a dm in case you havent seen it
You banned me
Then my vote was approved.
You told me it was approved even though the ban hasn't been lifted.
I have already jumped from the second floor.
You forced me to do this.
The doctor told me my left leg had to be amputated.
You ruined me
I waited for 5 hours and was then told the ban was lifted, but it wasn't actually lifted.
Berch are you able to look at the ticket i submitted of a group exploiting?
@gusty wave Shut up, you've drowned out my messages.
@hollow dome learned behavior
!steamid
Hey, @jovial oxide
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
hello, I was banned for play wwith cheater, but i play SOLO! I walk solo, play solo, i dont play and talk with my neighbor. Why i was banned???? my nick вачик-калачик
!appeal
Hey, @kindred meadow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Appeal #2c19a1
2 days not information
bro, i need help, my house is broken fpr 2 days(((
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
<@&274971100184576010> hey admin i got vpn banned display cheating
can u look at my appeal
my base decay T,T
<@&874995535881326632>
Hello, I haven't played with cheats, I'm an honest player who bought the game with my last money, and I've never played with cheats. Please unban me.
Fixerd
thanks
ADMIN ARE BOAT IS STUCK IN ANOTHER ONE CAN YOU HELP US?
No sorry
CAN YOU SLASH REMOVE OR SOMETHING?
?appeal
Hey, @dense nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @zealous charm
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Not sure but we cant help you by /removing anything, try get it out or move your loot elsewhere.
WE CANT MOVE LOOT IT IS HALFWAY THROUGH OUR SHIT
sorry for language
but this is a bug
Unfortunately you will have to leave it there then, nothing we can do
Hey, so I got rust a few month ago, started playing with my friends on rustoria, half way into my first wipe I got banned for "high risk account", I guess since I had so few hours? But even then its wierd as I was pveing 99% of the time farming for my team, didnt hit any crazy shots, had like 0.2 k/d... I made an apeal on the website right after, I was ignored for like a weak after which I got ghosted and didnt even get any reply... Naturaly I switched to other servers, but it quicly became aperent to me that all other servers suck ass, but now Im stuck with this ban on rustoria... Is there anything I can do? Attaching a screenshot of my old ticket
Where can I appeal a ban?
ty x
were can i report someone ?
🤭🤭🤭
!report
Hey, @stark geode
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how long time does it take to get a response on an appeal? 🙁
Answered in #general
Кидайте и на меня репортов и на моих тимейтов чтоб поиграть в безопасности
Так ты уже улетел. Чо кидать то. Зайдете с левых - сделаю эвэйдинг. )
Unlucky. GL HF )
Ayo anyone got any info as why ive been banned i dont even remember the last time i played a rustoria server but just attempted to join and i have been banned ...
any false bans been happening ?>
Could someone answer please?
Prob new acc/ low hours
You can do appeal
Reason?
Cheating
Just do appeal and explain all there
!appeal
Hey, @jolly parrot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
nah got it 5 years and 1.2k hours cant be it
!appeal
Hey, @oak roost
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
One message removed from a suspended account.
Happened to me today as well, bullshit, was so looking forward to some playtime while I was alone home 🙁
One message removed from a suspended account.
our camper car has bugged into the ground and we cant do shit. please help us the winter is harsh. rustoria eu medium 
Не бойся сучка, меня за 15 минут разбанили, и другого забанят
fixed
Сосать с софтом это сильно
Посос как происходил от клана Рип так и будет. Анлак когда ты строишь овербилд и меняешь ники
Показатель того что ты все ещё боишься
Поплачь от овербилда и смены ника. Особенно, когда сами на вайпе пару раз меняли. Рофл
Та ладно, не суети сучка разбан будет так же как и было со мной. Да конечно мне не понять то когда люди готовы усратся за бан кого либо но ты показала свой страх
Пять лет овербилжусь. Типы пришли и вещают , что это из-за них. Такие типы.
Ты забыла когда тебя рейдмшп уже
Когда я хочу играть в вашу игру, я иду на витал )) а тут вы приходите на классику и пытаетесь перевоспитать нас )) хз. Это пустая трата времени. Я просто не понимаю, чо вы так фанатеете
Клан. Рип сборище скуфов рогатых
Не видно тебя на Витале. Там таких как ты опускают ещё в первые часы
Так раз вы нас считаете мусором, зачем ты тратишь время? Ты типа сильный. Соревнуйся с подобными
И если бы мы играли расторию точно так же как вы то же самое было и с тобой потому что ты не умеешь дефать свои будки 😉 и ты бы просто бегала по карте в надежде на успех
Could a support member help me out. There's a guy scamming. Can't send screenshots..
не кислый срач у вас
Кому ты сдалась. Ты. И твой сброд дают бесконечный контент
злая зая, помоги с разбаном, если знаешь кого из админов, пжлста
это вачик-калачик)
Ты играл расторию в прошлом вайпе , малыш
Чего стоил тикток
Если бы... Увы но я решил получить контент на витале
И получил его
Ну похайпи. ) можешь дальше записывать любой мусор и тегать Рип) это просто показывает то, что ты фанат. Не более
Нам то чтоб дефать не нужен опербилд
Ты играл прошлый январский вайп на тории
Я утром вчера заметила ваш деф
Даже тогда у нас не было цели тебя зарецдить
Потому что ты мясо, рейдмть тебя на твое старте супер легко потому что твой мусор сливает всю инфу ещё перед заходом на сервер
Ахах
У тебя кстати даже нет дедикатед плеера
Быстрей пиши пизда
Я с телефона быстрее пишу чем ты с пк
Что ты несешь только 😀😀😀 два вайпа тебя встречаю. Два вайпа стартую там , где хочу 😀 на растории. Ты пьяный походу. У тебя какие-то флешбеки с других вайпов и других серверов. Ахах. Ты на вайп то не заходишь, в прошлом вайпе купили фармил и людей, чтобы нас снести. Но обосрались. В этом вайпе зашли на 7-10 день, купили фармил, зашли с софтом, но пососали везде, пещеру не смогли отдефать, хотя так на нее надеялись. Ахах. А потом вообще в бан всей пачкой улетели 😀 ты даже не можешь адекватно и честно общаться, когда с тобой я норм попыталась поговорить.
Ладно. Тут понятно все 😀 удачки
Великий клан WD 😀 неизменен. Токс. Чит. Покупка фармил.
Приди не в оффе
Хотть раз) приходи не после реестарта когда никого нет
В Ютуб вставлю всё
😀😀😀 да ? Lonчик был )) и еще 7 человек на дефе
В мувик
Кстати я могу тебе помочь с математикой за отсос
Да тебе лишь бы в ютубчик вставить. 😀😀😀 что-то касаемо Рипчиков. Чтоб просмотры были. Больной просто. Мама знает, что ты так себя в интернете ведешь ?
Да
Я культурный человек
Так просмотры будут
А кстати тяжело наверное играть на 1х и фармить на апкип по 1 лМу металла
?
Соболезную. Мечтай о том, что ты станешь великим ютубером 🤭 и мечтай прикоснуться к жизни рип хотя бы пальчиком 😀🤭
Вообще приятно, что есть такие фанаты. Вы такие киски )) всем добра 
Да. Я котёнок меня любят
Я сделаю хороший мувик и вставлю как ты пишешь что я читак чтоб потом ты писала в комментариях WD+RT+BOTS+R2+SSSR+ come raid clan rip
how are people playing
running around tripling people with 16 hours never crafted a tc before
and not getting banned?
tell me how
there is way too many cheaters on this server
actual buns
Sad reality of rust im afraid
However theyr banned , please do use our ticket website next time
Already lost everything
fucked by cheaters first day, move loot second day and die with loot to ragers
never touching ur servers again
You’ll have the same elsewhere but good luck out there!
i never do
@raven mist can u help me with something please?
<@&274971100184576010> anyone plz
please check Appeal #0838d1 please guys
Where can I make appeals I got banned for no reason
!appeal
Hey, @pastel vigil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
ok..... im losing my base .....they gonna raid me😭
whats the issue?
with?
Appeal #0838d1
@violet ruin an you please help me? I submitted an appeal for an unban on your website, but it has been 5 days and I still haven’t received a response.My appeal number is #0f149c.
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
please be patient its 1-3 buisness days
Ok
check please cheat player, rustoria eu east long 76561199697178764
why im baned ?
welcome to the club
!report
Hey, @white turtle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal
Hey, @vestal silo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
join a rustoria server and it will give you a reason in the disconnect message
🙏
Ало малышка ты тут?
Идите плакать в чат, аутисты сука недоразвитые
When I try to play on the server it wont let me because I'm using a VPN and it says come to Discord to be whitelisted
Try reconnecting, we don’t have a whitelist as far as I know so it should work.
A player with the nickname "jasonm " is playing with a cheat on the EU Minecraft server.
cheater on rustoria eu main 3pl headshot everyone 100 times
Hey, @cyan sky
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
A player with the nickname "jasonm " is playing with a cheat on the EU Main server.
<@&274971100184576010> Appeal #f249ae, maybe after 2 days you can already see the appeal
appeals take 1-3 business days, it's the weekend so you'll need to be patience please.
<@&274971100184576010> Appeal #a333fa . I'm still in the ban
There is no need to tag admins, your appeal will be reviewd in 1-3 busienss days.
its already has been reviewd and approved , but they didnt unban
How do you have "weekends" when your product is live 24/7 lol
Can I tag them to resolve this issue?
yo because of a small jungle tree i cant finish my base what on earth do i do?
Build it somewhere else lol
and we have staff monitoring 24/7, but something we do not have 24/7 is monitoring the que for people banned for cheating and wanting an appeal for that it's 1-3 business days
nothing we can do I'm afraid.
Gotcha, was just curious.
great whatever thanks
I don't use cheats, but I was banned after the update. Maybe it was an error.
!appeal
Hey, @fierce night
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Lf admin to look into my ticket #fd8fce
Please be patient
check Appeal #08a2bb
Help me pls, i cant connect
Im not cheating
But server says that im cheating
Please unblock me, I am not a cheater and have never resorted to such practices. I only have one profile and have been playing with it for a long time and value it greatly. I currently live in Russia and, due to constant blocking, am forced to use a VPN. Without it, it is impossible to play; the game constantly lags and has high ping. Please unblock me and allow me to play with my friends.
<@&274971100184576010>
Im tryin to enter server and the same. Why? server says that im cheating too.
appealed. <@&274971100184576010> can u guys check it?
standard response time for an appeal is 1-3 business days
!appeal
Hey, @subtle ermine
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I experienced this many years ago, you are doing this again for no reason. Our days off are wasted. we have a game taste but u broke.
standard response time for an appeal is 1-3 business days but can be more or less based on the situation
why does it take so long? You ban players on weekends and unban them within 1-3 business days. Why? I only have time to play on weekends...
check Appeal #08a2bb
can someone check an appeal ive been waiting 3 days i got a response a day ago and after i responded i havent heard anything since
standard response time for an appeal is 1-3 business days but it can be more or less based on the situation, please be patient until an admin is able to take a look
hi
but thats the thing ive got a response but now im waiting another 1-3 business days for another reply?
guys can you look my ticket fast eu main cheater in smoil pls ban
hi tickets are checked in the order they come in - please be patient until an admin is able to take a look
yea i ll be but if someone look it faster it ll be really good for me and server
admins get hundreds of tickets daily and look at them all in the order they come in - just give it some time please and try not to call them out in chat
ill let you taste the flavor of chinese slippers
you told me the ban was lifted but it hasn't
@median crown
one of the admins lifted your ban?
?steamid please send ur steam id
Hey, @jovial oxide
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
ZHENIS CHEAT PLAYER ADMIN HELP He can see through walls and has auto-aim. I was behind him, and he started shooting at me without any information about me. It's not the first time this has happened.
?report please submit a ticket
Hey, @graceful grove
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
?report
Hey, @ocean kindle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ahhahah
i got ban for association Appeal #c26821 but u close ticket without answering what i actually ask, What evidence do u have to ban him? since u ban him for cheating but u ban him for 10 days online, isnt cheating permaban? and why i get ban when i login last day wendesneday and he log in saturday? but as i said we wanna know why u ban him, he is not cheating, what evidences do u have? we know our rival team has admins friends thats has nothing to do with this?
I waited 4d and still no ticket response
Appeal or report?
appeal
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
can you check my status
any admin can reply what evidence u got to ban us?
I can't
we never share proof.
you can't check if I'm banned or not
No, I can't.
so u didnt had any proof thats why he didnt get permaban, and thats why u dont share proof nice server, gonna report to facepunch this
facepunch won't do anything about your ban rather try and take down their servers for that I garentee your ban was true
We always have proofs / reasons to ban. We just don’t show these off to players for an obvious reason.
if you eac evade and wait over a year to get a new account can you get unbanned or is it perm
explain then why he didnt get vac, and he got 10 days ban instead of permaban if u had proof
rules says permaban for cheating not 10 days ban
I don't have access to bans/appeals.
@cobalt jackal
!rules
Please see all rules for our servers at https://rustoria.co/rules
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
so who can explain this then?
what would my ban message be
<@&274971100184576010>
Connect to server and check?
it says cheating
I've never connected to the server tho
Why can't I send the ticket?
so idk I made an appeal and I haven't gotten a notice back or anythkng
Did you try to add a clip to it? Or maybe your text is too long
Just a few words without attachments
Are you banned?
Yes, I think it was a mistake, but the appeal was not even answered, it was simply rejected
Please be patient and wait for a response from the admin team.
If your appeal was reviewed and rejected, then the decision is final. There’s nothing that can be done from here.
That is, seriously, because of some personal hostility from the administration, you can get a magic ban and you can't appeal it.
But you did appeal? And it was denied?
Yes, I filed an appeal and it was refused, but are you sure that the person who banned me and rejected it is really sure that I am a cheater? I just can't even imagine why I might have been banned, because no one has written to me about it and won't write to me.
you have banned not only me but also my friends who are also not involved in anything.
cool job
Throwing shit at the players
I'm not able to see ban reasons. But if your appeal was denied, then the decision is final
i got banned earlier on Rustoria US Medium premium with just the message ban avaiding and ive never played on another rustoria server or have another account i could have been banned on does anyone know the reason behind why i could have been banned?
so i got banned for playing with a cheater on a wipe i didn't even play. so, my friend invited me to play with 2 of his friend that i had never played with before. apparently 1 of them was ban evading a eac ban which got the whole team banned. the problem is i didn't actually play that wipe. i log on teamviewer on my phone to connect on the server and not be in queue. i kept just respawning so i wouldn't get kicked from the server. when i got home they invited me in team ui and i realized they didn't even have a base yet an hour into the wipe. i had the flu and didn't feel like playing anymore, everyone had guns and they were still prim. so i logged off and never played. then next wipe, i was gonna play another wipe with different people, but when i joined i was banned. i never had any bags or tc or codes. so i would like if my ban could be reduce from a permanent ban. it is my second time to get ban for playing with cheater ever and last one was 2 years ago.
id 76561199471817613 is cheating in EU East Long he also bought his steam acc hes not Chinese
he dont got his mates added on steam either😭
on us mondays bradley is stuck in one spot on map is there tickets?
@cobalt jackal how long do u generally have to wait for ban appeals?
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
yo how do i see map early in rust not discord
in rust you dont
does vip not give you that
how long until some1 gets checked?
i dont think so
If you want to appeal a ban, you’ll need to submit a ban appeal through the support site:
https://rustoria.co/support/appeal
We can’t review or discuss ban cases through Discord. If you believe your ban should be reconsidered, the only way to have it reviewed is by submitting a ban appeal on the support site:
https://rustoria.co/support/appeal
!report
Hey, @sly ore
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how long dopes it for simple ban appeals to be responded to.
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
Hello I forgot my vpn on and now it disconnects me for “cheating”
I need help ASAP
I’m trying to play with my friends
@cobalt jackal
yea pretty sure i got banned due to vpn too
hello
I'm sorry, I was banned because of my high-risk account, and they didn't accept my appeal. What should I do?
it might have been because I was logging in to steam from a new phone and the anti-cheat thought my account had been hacked
Please double-check the appeal, and I am ready to provide any evidence.
appeal #784658
Usually when your appeal is rejected that's your final answer 🙂
!appeal
Hey, @thorn bridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I can’t ,my steam account is limited so I can’t link it to anything
Can't really help you else
Dang
hello any admins here ?
i need help
What do you need help with?
i was playing with my friend we just created steam account bought pc and i got high risk account, i made appeal but admin denied all , i sent all receipt of buying pc and buying new game, i told i ready to give all information but i got only ignore , please maybe can u help , i send u all receipts all photos, i have all proofs that im not cheater and btw we have 2 pc on the same table
i was writting every day to discord, and submitting tickes to help me but nobody help me, u punished not innocent people, but nobody want hear us, i can give even instagram account so u see im real person and not trying to trick anybody
from appeal admin i got ignore from ticket admin i got only "appeal admin will check and this all"
please bro i can send u all what u need u can check my full pc and see that i just bought all and trying to play game
also im playing league of legends
im writting every day to discord to tickets
and today i wrote to email and instagram
You don’t need to send any proof to me. I don’t have access to your appeal or the ability to review it. If your appeal was denied, then it has already been reviewed and the decision is final.
nobody checked bro, they didnt talk to me at all
that why i trying to find someone who can help me
that why im sure if i speak with real support i can fix the problem and get unbanned
please can u advice me guy who can review and help
your appeal was denied?
I have a vac ban for co association it has been around 90 days can I still play only rustoria?
my appeal was denied automaticly , admin didnt talk to me , i didnt had chance to speak with someone
please can u give me admin who can help us, there are 2 people of us , we are living together at 1 home
they banned us together without any message to us or anything
they ban us because we live in vietnam and using russian steam , but i ukranian and live in vietnam i can proof with my id and visa, but they think im using vpn or something
Hi, can you tell me what time the EU Mondays wipe will be?
u can check all my pc , all my history
i dont have vpn i dont have other accounts, i bought pubg on this account , i played other servers
i bought some items in rust
please admins just give me chance to speak with someone, robot system ban us and dont give chance to speak with real human
im already more then week trying to get real human admin to help me
please
Can I play?
Admins here ?
i need help please , nobody anwered me on appeal, it was automaticly closed
@cobalt jackal can you help me?
It was not automatically closed. It has just been denied. You will have to play your rust elsewhere.
What's up?
I got banned from your servers for no reason.
If you have a gameban in rust on another account you will not be allow to play. If you have bans on other games we do not take that into consideration
Here is an extract of outr rules
and the site shows that I don't have a block.
Give it 10 minutes without connecting and you should be able to connect again
Thank you
How do I see where the deep sea is while voting for the server map selection?
Deep sea is RNG it can spawn any side. Same as the monument locked crates
So you can't see it anywhere on the RustMaps website?
You cannot
Hi brother, I have a problem. There are two of us living in the same house. I bought two computers, and they are placed on the same desk. I created a Steam account for the first time and started playing Rust. I played 160 hours on the Rustoria server, but after three wipes, my friend and I were banned for “high risk account.”
I submitted an appeal from my account, but it was immediately denied without any chance to respond. My friend was allowed to reply, but then they started accusing us, asking why we are in Vietnam but using a Russian keyboard layout. I explained in the support ticket (not in the appeal chat) that we are Ukrainians living in Vietnam because there has been war in Ukraine for five years. I have visas and ID documents and can provide proof if necessary.
However, the admin in the appeal chat completely ignored us and did not communicate or try to gather any information. After some time, the second account was also denied in the appeal.
I believe this ban is unfair. No admin contacted me or properly reviewed my case — I was simply ignored. I wrote every day for a week in Discord and submitted support tickets daily, but nobody wanted to help me.
I am writing to you in the hope that you will look into this situation and help resolve it
We do not take appeals in discord. @molten geyser that's why we have an appeal system on the website for you to make use of. Your appeal has been denied as i said above you will have to play your rust on other servers
i dont have other server only on rustoria i have good ping and fps , and can u understand there 2 people in room got automatic ban without human review bro
no human review situation
i didnt buy account , i created myself
It's not automatic. You can claim that it is all you like. There isn't really much more to discuss here. Sorry it's not the outcome you wanted
It's not fair that my case was automatically rejected without asking for proof or any opportunity to talk to the admin
i tell u again there 2 people who got automatic ban in room, 2 pc on the same table
@minor temple Is it possible ever to reappeal again after year or two for a denied permanent ban appea (playing with cheater) i feel like my banned was unfair since i didnt play rust for for month and came back for force and played 6h then i am permanently banned.
!steamid
Hey, @thick nexus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198757703287
76561198755523297
when can we reappeal again too ?
what we need to do to reappeal if we buy vip will u unban ?
any admins here ?
Patients please
canm i see kits on playtime rewards?
@minor temple Hello, I was banned for a suspicious account: 76561199824678893
Here is my main account: 76561199655114138
Yo why was I banned if I wasn't playing?
banned for cheating..
You will not really be able to appeal in the future the ban is permanent and will stay that way
!appeal just pop all the information you feel relevant in your appeal on the website and you banning admin will review it as soon as they can
Hey, @chrome hill
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Can i see the platime rewards kits as preview?
you can appeal here https://rustoria.co/support
If you can review what is in each kit here for the gems on the 10x https://donate.rustoria.co/packages.php?game=3&server=14
R these the same for EU small?
We don't have kits on any of our vanilla servers only on the 10x EU
Playtime rewards with gems
I find it extremely unfair but thanks for help. ig 5k hrs in rustoria and all thoses hours and money spent on that server is gone because of one wipe
So you can get the gems anywhere but you can only redeem them for kits on the 10x EU. We cannot give out kits on vanilla servers otherwise they wouldn't be vanilla
I see thanks
Even after year of good behaviour in rust and other servers won’t yall have mercy on my account
it's been 2 days since I appealed on my High risk ban, will there ever be a response?
Response Up to 3 days
why i banned?
The reason is in the kick message when you attempt to connect to any Rustoria server.
i just fell through the map in the deep sea and lost everything, this is crazy
it happends
Hello, my username is Triple and I was just recently banned. It said because of "High risk account" this is my main and only account, I have 45h but I have 3k on console and recently picked up PC rust. Is there anyway to appeal?
(It was Sea main)
Hi, I was banned for a High Risk Account. I'd like to explain this. Who can I talk to?
The complaint seems nonsense to me. I only have one account.
!appeal
Hey, @hard meadow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
^ @quartz nacelle
I can no longer appeal the punishment, but I want to prove that I have never played and will not play with cheats/macros, since the punishment I have played another 200 hours
Ty
Have you already submitted an appeal before?
Yes
ACTIVATES ESP MID-GAME, IT’S OBVIOUS. THEY ALWAYS KNOW HOW MANY THERE ARE, WHERE THEY’RE COMING FROM, HOW TO ROTATE. THEY DON’T LOSE A SINGLE PVP. PLEASE VERIFY THE ACCOUNT. IT’S IMPOSSIBLE FOR THEM TO ALWAYS KNOW EVERYTHING. PLUS, THEIR TEAMMATES CAN BARELY MOVE AND THEY’RE THE ONE WHO ALWAYS GETS THE KILLS! 76561198166637342
Can you help me?
Hey, @gray gale
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hi, I've been banned from all Rustoria servers for cheating, but I didn't use any cheats. Can you please help me?
Hey, @viral prism
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can a admin help me?
what do you need help with?
when i try to join the server, it kicks me out? It says "Cheating". It did this the latest wipe to, but it disappeared quickly
Can any admin help me? I started playing Rust last week and went straight to an official server. Now, when I try to join the server, it disconnects me and this appears: 'high risk account'.
Hey can someone tell me if i can buy VIP with paysafecard
Hey there, it usually fails to process. You can give it a shot on our website though
i cant find it on your website
Click pay with card, stripe
yea it says with visa card but not with paysafe
In that case its not possible, sorry
okay thanks
?
Hey, @fast heron
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
admin seriously waited in que for 2 hrs then i got eac timed out now im back again in que
seriously?
false banned
Why was I banned for using cheats, but I'm not using cheats?!
Why was I banned for using cheats, but I'm not using cheats?
Why was I banned for using cheats, but I'm not using cheats?
HOW DO IREPORT SOMEONE
yo
76561198814891569
why is my screen stuck on receiving data but i can hear others??
FULL CHEATING
SAME
now rust is eating 75% of my memory lmaoo
rejoin theres q prot
ok
it said in my ticket they switched the vip but it never switched ?
@minor temple
Hello
is there a chance any admin could check ticket #727e0a?
thank you:)
Tickets are reviewd by the order are created.
Thanks for your patience
thank you Dan appreciate it
i made a ticket 4 days ago and got a response after 2 days i replied and its been 2 days with no further response
Hello, is there any way to escalate a ticket?
The ticket im talking about is #cb5b5e
i got into the server and instantly got banned
!appeal
Hey, @still geyser
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
tickets are handled in the order they are received, there's no way to fast track it I'm afraid , an admin will respond to it as soon as they can.
They have already responded (Denied) Im asking if there is a way to escalate it.
Then no, if your appeal was denied there is no other actions, I'm afraid you'll need to play another server aside from toria.
Figures, thx
@spiral gulch WHAT DO U NEED HELP WITH?
Hello . I wanted to play on the server . but I found out that I'm banned as a cheater . I'm having trouble killing people and I'm looking for a way to appeal
!appeal
Hey, @spiral gulch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
if u already appealed and got denied u cant appeal its final u need to find new server
yes u cant if u ur appeal got denied
.
still waiting for a ticket responve
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
"The selling of in-game services or resources for real world currency is not permitted. This includes the advertisement of such services in chat."
do not sell house on the server
add my friend, he will be my translator
Why was I banned for using cheats, but I'm not using cheats?!
how do i ban appeal
Please tell me where to go. I was banned because I was playing with cheats, but I don't use cheats.
help please
To appeal your mute or ban on Rustoria, please use the following:
The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Give me the link, please
Hey, @arctic halo
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
hey can you check my ban status I can dm you my steam id
wait for your appeal to be answered, it's 1-3 business days
it's been 4 days
4 business days?
yes
Banned: Cheating
76561198261289384
is there any chance of appealing for a second time? I got a reply on my ban appeal and didnt answer in time so the ticket was automatically closed
ticket
!appeal
Hey, @barren rock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I just wanna see if I'm banned or not can you put my steam id and check if I'm still banned I migh've just not gotten the dm from the bot or somrthing
post your steam ID here
your appeal was already answered 4 days ago
oh am I banned
it was answered just a few hours after
did I get unbanned
your appeal was approved
OKAY LETS GOO tysm
I haven't been on I thought that I would've gotten a dm from the bot tysm
best to check the website in the future just in case, it will tell you
okay ty
what u think on this jenx?
open slots in rustoria US MONDAYS
why is there 800 people in the queue rn are 800 people alreasdy in the game???
the map sucks
you didnt answer my question...
can someone help i been on this screen for a minute now and i dont wanna have to wait in q all over again
us mondays rustoria
Same
can mods fucking do shit and ban these fucking blatant cheater
Make a ticket on the website
And be patient please
!report
Hey, @merry flicker
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
PLEASE EXPLAIN WHY I WAS BANNED
Hello, when I log in to the EU East server, I get kicked out with the message "cheating".
У МЕНЯ ТАЖЕ ФИГНЯ
В каком месте я читер
rage hacker on eu east long 76561198234261872
жесть
What can I do?
ало
Hey, @pallid thicket
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @last summit
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
так я сейчас хочу играть а не 3 дня
!appeal
Hey, @last summit
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Thanks beau!!!
!appealru
Привет, @near halo
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
я написал амнистию надеюсь быстро ответят
@wary garnet you a bitch frl
i have never played the server before and i am band for cheating and i dont know why
!appeal
Hey, @jovial moss
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
us long down???!!!
i believe so
hey i DC and now im stuck in que. any way i could get a bypass?
Aware of US Long, we are working on it and will update you all soon
any admin online on ? main eu monday ?
Is there any chance that the admin will remove the incorrectly placed foundation?
Hello! There's been an error. I'm logging in to your servers, and it's telling me that I'm a cheater and kicking me! Even though I haven't played for over a month, I'm willing to undergo any checks. Thank you.
could an admin get in contact with me over the removed things in f7 on toria long
How can i report a player that got banned on different server for association
Hello, I really like your server, but I'm in a faraway place and can't connect to your server without a VPN. Could you please help unban me? Thank you.
76561198261289384
I've been appealing for 5 hours, I really want to play.
appeals take 1-3 business days for a response please be patient :D.
!appeal with the link below
Hey, @robust musk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i need help in rustoria long premium and the top scientist on large wont die in the card room
and he shoots thru walls
im not joking i need help
Hi ! I hope you’re doing well, sorry for pinging you but you seem quite active here. Just curious if there would ever be a situation that an admin would log onto a server (US Long Premium) and remove player placed items like watch towers, spikes, TCs etc if they were being used to grief a players base? We have been preparing a raid and it seems an admin is removing the items we’re placing, also have a clip showing this take place, I thought that on official servers the only time items would be removed if they were restricting access to outpost ?
Hey! no worries, staff does not interfere with gameplay unless it violates our TOS/rules see here below what they are :D.
Please see all rules for our servers at https://rustoria.co/rules
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Ah okay.. so why would an admin be doing exactly that to us? 🙁
Watch Untitled - Copy by mintee42069 and millions of other Rust videos on Medal. #rust
i have no clue i doubt it was an admin, you also have possibility it decayed?
No i have it clipped.
They even mistakenly deleted a wall to exteneral TC during their fly around spamming delete.
im pretty sure if they even had anything to do with it they would have an explanation if you have a complaints (staff) feel free to make a ticket or talk to any of the staff managers.
Well it is clear on the video its being done by an admin, I made a ticket as well about it. just looking for some accountability and a reason as to why, could you tag one of them here for me please?
Just want to make sure I am not breaking any rules or doing anything incorrectly as we have a ton of time played here and understand the limitations.
if you made a ticket about it best to do is wait and see their explanation and/or any accountability.
I got banned for high risk account and had my appeal denied. This was at 200 hours. I now have over 1000 hours can i re-appeal?
No, if an appeal got denied its the final decision. You would need to find a different server to play on
Почему меня забанили за читы? Я не играю с читами
This makes 0 sense
can i make tickets for cheaters in here or only f7? I want to ask before i be annoying to yall admins
!report
Hey, @lament sierra
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
yeah i ended up using the website
How long do appeals usually take?
1-3 business days
Sheesh. Thank you
!report
Hey, @quasi lintel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i cant submit the files to the website they are too large
is there way i join waiting for support and stream the clips?
he is now angry and full blatant
you could try to put it in a https://streamable.com/ and include the link from that into your report/appeal
im not tech savy like that how do i do this
Hello, when I log in to the server, Rastoria tells me that I'm cheating. Yesterday, I was playing normally, but today this word appears. I wanted to submit a ticket on the website, but the website doesn't load at all. Can I know the reason for the ban?
https://steamcommunity.com/profiles/76561199094435839/
!appeal, if the site doesnt work try to reload it, if not try restarting your browser/pc
hello, my account got banned a 4year ago and I don’t know why and I stop playing for 4 years right now. I’am trying to get back but I’m still get banned. Can you check my account again? 76561198423474466
I've tried everything, it doesn't help
!appeal
Hey, @winter copper
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Fixed?
@robust musk goat admin
i appreciate the communication and help with submitting my clips to the website cause there was no way i was figuring that out
how do I contact admin of SEA Main
huge bug needs fixing
boat got stuck in deep sea safe zone
Hello,
My ban appeal for EU East Long was approved (Appeal #5b0d7a), but I am still unable to join other Rustoria servers.
It still shows “Cheating – Disconnected” when I try to connect.
I do not have a Game Ban on Steam.
Could you please check if there is still a network ban active on my account and remove it if my appeal was approved?
Thank you.
yes
@robust musk can u help me pls?
!appeal rustoria eu east long It still shows “Cheating – Disconnected” when I try to connect.
I do not have a Game Ban on Steam.
Hey, @low cosmos
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
76561199855225860 report rustoria eu mondays
its been 4 days and my appeal has not been repliedd to
@robust musk can you please help me? I submitted an appeal for an unban on your website, but it has been 8 days and I still haven’t received a response. My appeal number is #0f149c.
76561198204500261 report rustoria eu mondays cheat aim
My ID was hacked, but I got an eac van I have no choice but to play Rust with a different ID, but I get vanned by the server Please tell me how to do a low-cost server
how to open ticket?
!ticket
Hey, @low pine
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
долго росматривают тикеты на амнистию бана?
hello. Appeal #2c19a1. thanks for unban, but why is it taking so long? unban for 4 days!! I bought a premium pass and can't play for some reason
admin pls respond my appeals:( its already 12 hours Appeal number #1a3892
3 дня рабочих у них на рассмотрение жалобы по разбану
у меня дом сгниет(((
я подал в субботу, разбанили счегодня только без объяснения причин и указали что играть могу тока через 4 дня, это пиздец. купил прем, получил бан хз за что и сиди без доступа неделю считай
поздравляю, мой уже сгнил и так у всех
It's probably because you don't have enough hours that you might be a cheater.
It means your account is considered too risky to be allowed on the servers. We don’t disclose the specific factors behind it. If you want it reviewed, you’ll need to submit a ban appeal on the support site:
https://rustoria.co/support/appeal
Already did, I was mid rebuilding our base and get banned
I TRY LOADING INTO MY SERVER AND IT SAYS IM CHEATING
So weird since I die more than I kill lol
THIS HAPPEND TO MY FRIEND YESTERDAY
That’s not correct. We don’t issue bans just because someone has low playtime.
!appeal
Hey, @patent elm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Look at my appeal number #1a3892
Please
I can’t check appeals. Please wait for a response on the support site, it can’t be sped up through Discord. The standard response time is 1–3 business days, though it may be more or less depending on the situation.
@cobalt jackal Im a bit confused though, I get banned for suspicious account but nowhere in the rules does it say that you cant have low hours and play on the server, genuinely confused
🙁
I was mistaken, the clock has nothing to do with it
admin, why unban for 4 days ? Appeal #2c19a1
What do you mean? Appeals can take 1-3 business days, please be patient 🙂
where to write an appeal?
!appeal
Hey, @finite palm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how long will I have to wait for my ban to be lifted? I was banned because I had a VAC on another account that's not even mine, jsnzyqo001 here's my steam profile, admins, I'm counting on your expertise
I looked, it's been 100 days since my ban
What is the high risk account ban?
just started Rust but it says high risk account and won't go in. Can you solve it?
if ur appeal got denied ur perm banned from our servers need to find another servers
its mean ur account is risky for our server but u can try appeal
!appeal
Hey, @inland gale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I raised an objection. Please solve it quickly
Yo how long is it gonna take to answer to my ticket i sent 3 days ago i got high risk account ban on rustoria eu main
normally appeal are check btw 1-3 business days. Its been more than 3days?
Yes i sent it 3 days and 5 hours ago pretty much
!steamid can u give me ur steam id
Hey, @patent crow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
yes
Okay thank you 👍🏻
admin pls respond my appeals:( its already 16 hours Appeal number #1a3892
The standard response time is 1-3 business days
any way you could forward my appeal too got a high risk ban and its been like 4 days
hello i get kicked becuse high risk acc how do i verify im legit and just made a new acc bcs i played on my dads earlier and wanted my own?
Where can I report a cheater
What to do if it writes when you log in Come to Discorad.gg.rustoria - Anabollc Janx? @weary mason
фвьшт?
admin
&
There's a bot in the city that prevents you from exchanging shit?
What's the mistake? "Come to Discorad.gg.rustoria - Anabollc Janx"
Send a dm @thin plover with your steamid
He's not responding.
notice it says ''workdays'' weekend does not count so please be patient
i got a response but after i replied ive heard nothing since
Hello, can I play on your server if I was VAC-banned 135 days ago?
I've already played for 823 hours in rust
Hello,
I have an open support ticket regarding my approved appeal (Appeal #5b0d7a), but I am still unable to join Rustoria servers.
I just wanted to kindly ask if you could take a look when you have time.
Thank you.
hello
no need to repost your appeal in here, it will be checked within 1-3 buisness days :)
you'll just need to wait
than please be patient
It doesn't say
My previous discord ticket is missing
we dont do tickets through discord?
try making a ticket on the website and ask there
My previous ticket in discord disappeared
My appeal was approved on the website, but I am still unable to join the server.
76561199758404099 Admins act he is hard esping
This mf has 3 hours and doubles everyone
!report
Hey, @dire torrent
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
76561198149258919 the associater
funny i was sneaking the whole time and stood afk in a corner and all of a sudden a ak kid sneaks up to me
Nice work admins
Please indicate this in the ticket
!steamid
Hey, @turbid dagger
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
forwarded to admins please wait
Thanks, I’ll wait.
1-3 business days
Yo anyone know a good server to check out skins
like the same u got in like cs where you can check every skin
I made ticket 3 days ago
Does the weekend not count?
no, its business days.
how to track my ticket?
You should be able to see your tickets and appeals on https://rustoria.co/support
@misty scroll can you please help me? I submitted an appeal for an unban on your website, but it has been 5 days and I still haven’t received a response.My appeal number is #0f149c.
Your appeal was responded to within 25 minutes of your appeal being submitted
You can see the outcome here: https://rustoria.co/support/appeals
Bonjour j'ai était banni d'un serveur alors que je ne suis pas un tricheur, je ne comprends pas pourquoi ce choix la ?
Rustoria.co - EU Medium Bihebdomadaire vanilla Europe
You can submit an appeal here: https://rustoria.co/support/appeal
@misty scroll Help me, I don’t know where to check the response to my appeal.
It says it right there on your screen "Approved"
@misty scroll Where is my response?
@misty scroll Is that the response — just “Approved”?
@misty scroll So how am I supposed to understand this — does it mean I’ve been unbanned or not? Because I wasn’t unbanned; I checked when I tried to join your servers.
How do i input a ticket
You are unbanned yes. You have not checked as far as I can see, if you try right now it should just let you join 🙂
@misty scroll You’re very welcome! 😊
Hello, I was judged to be playing with cheaters on the server and it showed a seven day time limit. When my time is up, why can't I enter the server to play
Because your ban was not for 7 days
My appeal was also rejected
I didn't know my teammate was a cheater
But I was banned, so I asked the server manager and asked me to wait for seven days
If your appeal was denied that means the ban will remain
I'm not sure who you spoke to, it was never 7 days in your case
I was prompted to be banned for seven days, and I went to appeal on the same day.
Where are you getting 7 days from?
Your ban was permanent when it was issued, and in your appeal it was never mentioned that you would be unbanned after 7 days
I am a green player and have always played green games.
I don't know why I was banned, preventing me from accessing the server to play
Because you were playing with a cheater, you said this yourself earlier 🙂
You can view my game records and any of my information. I have never disrupted the game balance
When I played with him, I didn't know he was a cheater
When I was banned, I realized that the player I was playing with was a cheater and a garbage that disrupted the balance of the game
I really enjoy playing on the server you created
Can you give me another chance
If I knew he was a cheater and I played games together, it would be appropriate for you to ban me, but I didn't know he was a cheater
@misty scroll
@flint nexus do you need help with something?
#support message playing with cheater?
I need help because they banned one of my team, he is terrible
But I didn't know he was a cheater
!appeal
Hey, @flint nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
there is an online administration that gave me a ban for cheating even though I don’t play with cheats
I already appealed but he doesn't respond
I was banned from entering the server for the first time without knowing he was a cheater
I was deceived for the first time
Whether you knew or not doesn’t change anything, playing with a cheater is still not allowed.
@cobalt jackalI was also deceived by someone
The standard response time is 1–3 business days, though it may be more or less depending on the situation.
At that time, I didn't know he was a cheater in the team. I was deceived by him, and the first time I was banned by the server
We don’t handle bans through Discord. If you believe your ban was a mistake, you’ll need to submit a ban appeal on the support site so the admin team can review it:
https://rustoria.co/support/appeal
I have already submitted how to quickly review it
My appeal was also rejected by the manager, and it seems like I can't appeal anymore@cobalt jackal
If you’ve already submitted your appeal, you’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, though it may be more or less depending on the situation.
@cobalt jackalI was rejected by the administrator for appeal, and I have no further options for appeal
@cobalt jackalI can't appeal anymore
If your appeal was denied, the decision is final. The matter is closed, and you’ll need to play on another server.
This is my first time, and I don't know why I wasn't given a chance
?appeal @flint nexus
Hey, @flint nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@balmy cypressHello administrator, I didn't know my teammate was a cheater. Just once, the server permanently banned me, and I am also a victim
@balmy cypress my partner is terrible, he is a child
!appeal have you already appealed?
Hey, @harsh ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@balmy cypress
I already appealed
@glass oliveYes, I have already appealed
Besides, he wants me to appeal if he is bad at shooting.
stop tagging staff.
than wait 1-3 business days... and you will get your response
ok thx
I'm terribly sorry
My appeal was rejected
I was kicked out of the server permanently just because I didn't know my teammate was a damn cheater
airbnb What is it
Can you teach me how to do it
Please move to #general
I am currently using a translator to chat with you, so I don't quite understand some of the content
Okay, thanks.
vpn allowed n do i need to whitelist?
Why was I permanently banned the first time I accidentally joined the cheating team? I really don't understand
Please help me, administrator
Please help me
can you unban me pls, i conected on sea lomg first time and disconected
What's the reason?
i update game and anticheat in steam app, but it not help
write - cheating
!appealru
Привет, @stable tendon
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
thank u
I’m banned from rustoria and I have never cheated in my life I promise
!appeal
Hey, @sly urchin
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
76561198982899804 cheating AIM
@neat pumice Hi, I was kicked off the server for this reason
!report
Hey, @sharp orchid
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello
is it allowed to play with acc that been bought?
How's your spoken English @stable rivet?
I can join Your call, if u need, he is my teammate
Join waiting for support please
@neat pumicehey am i allowed to play with rust acc that i bought online?
what to do if anabolic_jenx message is not sent
why do you need to dm him
you will most likely get high risk account banned
when I launched the server, it said Discord
!appeal
Hey, @tame saddle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
That depends on why you bought an account online
@void condor @neat pumice done
On our way, thanks 🙂
ty
what is your steam ID
1837900360
that is not a steam ID
!steamid
Hey, @tame saddle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
can you speak english in voice chat or would you rather if I explain you by writing why I banned you?
in writing
you broke our rules in game and I wanted to warn you https://rustoria.co/rules/vanilla
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
No racism, homophobia, spamming in text chat, or real world trading
The selling of in-game services or resources for real world currency is not permitted. This includes the advertisement of such services in chat.
that it now allowed
it can be fixed somehow, I sincerely apologize for this action, I didn't know
if you do it again, next time the ban will be permanent
Can you please unban me?
I will but you have to understand that you cannot do that again here
Okay, I didn't know, and it won't happen again. I'll read all the rules now.
wait 10 minutes before trying to connect again to the server
It's been three days already. How much longer do I have to wait for a response to my appeal?
I've also been waiting for an answer for three days now. Is there any way to resolve this?
Note: The standard response time is 1-3 **business **days, but can be more or less based on the situation.
how long is temp ban from playing with a cheater? i hate playing with looking for a team
any help would be appreciated
lets say just cuz its its like 10x cheaper than the normal rust
im mostly asking it cuz some1 who seems pretty sus to me also bought his steam acc and wonder if he can get banned for buying the acc
hi
I made a ticket for staff ages ago!!
I am now working with best rust as a moderator little dissapointed i never heard back from you guys
i was banned for chating without reason
and my appeal was appealed without reason too?
they got 80 more moderators u not really special😭
Not for that alone nah
If you think they're cheating or evading, then just make a ticket
Hey, sorry your application did not see a response. We decided to not move ahead due to you not having many hours on our servers
Hello there, I Got banned (high risk account) and admin denied my appeal, what should I do, I just started playing with my friends
If you have appealed and it has been denied you will have to play your rust on another server
hmm, that's weird
i was banned for cheating with no reason? im not evan banned just kicks me and says details cheating
!appeal
Hey, @sand bison
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.