#support
1 messages · Page 877 of 1
You'll also need to wait for a response. Thanks for your patience in advance too 🙏
@prime apex I hope this explanation is enough
Okaay sir
If you click on the explanation there is more context too
Thank you, I hope I can appeal this and am 100% willing to comply any means necessary to turn this around ❤️ Be back in a few hours!

we need a raise for hai, working overtime here
@balmy cypress Thank you! for the help and time its appricated, I did what we discussed
Cheater on eu mondays
Hey, @somber robin
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
however my appeal admin is im praying for your return
i wanna hop back on the grind and suffer
Bro How Long is a Ban appel Ticket Take ?
Like Wtf over 24h and no reply nothing
Wipe iş over no reply nothing
Getting banned for no reson then not Even replay all work 1 Week is decyn
Hello, I decided to log on to the server today, I get thrown into the main menu with a cheating, although I don't use anything like that, I wasn't called for verification, I'm ready to go through everything without problems.
so i got banned for "playing" with a guy i have never seen in my life? Does the bans work if he has been in my team for 2 seconds because i have accidentally invited him to my team and he joined, does that count? (OLD BAN)
!appeal
Hey, @dull crescent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
did you even read the msg i sent?
!appeal
Hey, @vapid horizon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
told u its an old ban i just asked how it works
We don’t do pc check, just do appeal
How long are appeals being considered?
Ohh, sorry
Admins busy
My opinion, if you did appeal they unban you. I think you was banned not by admin
Up to 3 days
Bro our Team too
Up to 3 days
Now we lost all no reson
Bro Thats Crazy becose that we lost all our work
100% not fair
I've changed one thing, but it's not showing up.
so that means that everyone who has been in a team with a guy who gets banned for cheating gets auto banned for "playing with a cheater"?
I don’t understand, what is not showing up?
The cancel button is not displayed.
Yes, that is because you don’t have a subscription
You made a one time payment
Yep
So if you in a village with Like 16 randoms in team and one guy that don’t live with you get banned all getting banned
idk how it works exactly
well i had not played on the server for 28 days so the ban was really old just an unfortunate timing i guess
well its only 24 hours so who cares about it anyway its only a game
i think all active Team UI will get ban
All non aktiv too
i mean who in team ui rn (offline members also)
Yes
they can see if you are close associated with the cheater by seeing if you used his base have tc ecces or all that stuff
Thats so stupid becose you cant make a village or anythink
They shut only ban peopel from same base
you can with people you trust and know
i am waiting on my appeal because we invited our neibourgh to team so he stopped killing us, turn out he is cheating we got banned
Where did you live ?
We had same Problem
admin check Ticket #2f7669 please
they do useally do the appeals fast but today seems like a busy day for the admins
but i got to say they always do there job trust me in that, if you got nothing to do with the cheater you will get unbanned soon\
Bro idk i Never had Problems with bans
Bro the Problem is we lost all our 7 days work everthink
neither do i but i rather have them ban the whole team as a prevention
i got raidalarm after i got banned, i have to start over fully
i understand the trouble, decay takes a while tho
metal stays for like 8 hours
hqm 16
stone 4
<@&274971100184576010> admin check Ticket #2f7669 please
be patient please
We will come to your ticket / appeal, no need to ping us don’t worry
yeah ofc was just genuine curiosity
they busy always
@slow vapor
Hey, just following up with my Appeal #7873a1
Could I please get in touch with the banning admin when you guys get a chance?
Hey man, as I told you, an admin will review your appeal soon. Writing here and especially tagging chat mods (who don't handle appeals) won't speed that up
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hi, would it be possible to reach out to banning admin please? Are unbans discussable?
how do report a cheater?
guy with multiple vac bans on record hitting insane headshots...
!ticket
Hey, @jolly sonnet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
👆🏻
I found it on the website, thank you!
The team was wronged. Hurry up and release it
sea long
Admins, what the fuck is this? I stood in line for 4 hours, played for an hour, and because of a bug, I decided to restart the game and got back in line after 1 minute.
1!!!
Why should I stand for 4 hours because of this fucking server?
helpp
THE WORST SERVET EVER
help
Broooo What Are Ban appel admins Doing pls
heip admin
Your group were using cheaters, we won't be able to give you more information but you won't be unbanned earlier than the full 7 day duration
If you have more questions, ask your teammates
Why was my ticket deleted?
I was banned for using cheats even though I don't use them.
If your appeal was denied, we believe you were cheating and you won't be unbanned. Find a different server to play on
bro how can yall ban someone without proof
do you tell the proof
Nope
cause no cheats
My account doesn't look new, I've been playing on it for a very long time and I haven't been banned on other servers.
so yall can just ban people and show no proof
If you believe that, you'll have no problem finding a different server to play on where they aren't as good at catching cheaters
Rust++ doesn't work on eu long?
yep
yes but rustoria is better
lol
Check out my Discord pages for some Rust videos.
My account doesn't look new, I've been playing on it for a very long time and I haven't been banned on other servers.
bro he got a new account he is not cheating is there a pc check yall can do'
Youtube videos don't mean you don't cheat
Well you are banned for "doxing + IRL threats" on your old account, so you shouldn't even be playing buddy
no thats old
old but still active
?report @gaunt sleet
this is a old discord
Hey, @gaunt sleet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i did that'
Look at the tag
it wasn't to you
If your appeal is denied you can't appeal further, we aren't open to discussing it more
^
so how long am I banned for then ig
7 days most likely
not sure what your steam profile is
Player will be banned until 20/02/2026 01:45. That is in 6 days.
ok thx g thats not bad
Play with a cheater again and its most likely a perm ban, or at least extended
ye but like I do not think he is cheating cause he still died alot
He is cheating
im not
well im gonna go
how do i check whats happening with my appeal
go to the same place you made the appeal, you'll see if there is an update
Hello everyone, Rustoria admins, please help me get banned from all your servers. I only just found out about it now (I tried to log into one of them and saw the message "cheating." I played without cheats. Can you contact me and resolve this issue because I don't have a VAC ban on my accoun. Thank you.
https://steamcommunity.com/profiles/76561198876563172/
appreciate it
!appeal
Hey, @simple night
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
admin??
whats the issue?
/ ¯_(ツ)_/¯
e
alllllllllllllllllloooooooo
guysss
i did got ban on ur server for what !!!!!!!!!!!!!!!!!
wtf
RUSTORIA EU EAST LAGIGNG FRIZING
please report him on website
!appeal
Hey, @smoky kayak
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hey i have a quistion, some of my friends dont have the ban appeal possible on the website it doesnt show for them but they are still banned for the same thing how does that work?
because they want to appeal to but dont have the option
were they kicked from the server when they logged in?
yep
yep indeed
Hello I'm new here. I have a new steam account/new to pc gaming and Im excited to play Rust among other games. How do I play the game if I keep getting high risk account? Then disconnected I was excited to play here because the player count seems high. What do I do?
i have made a ticket but this is crazy he is trapping others now .... pretty sad
!appeal
Hey, @cold bison
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Any mod that can help me? @glass olive
hello want to ask admin. why i am ban for high risk account? is it random? already appeal it.
Hey, @lilac hedge
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal
Hey, @sage plover
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Cool thanks!
hello
If I have a player who received a VAC ban and switched accounts while keeping the same nickname, does the system allow that player to return to the game, even on a different account?
And I'd like to understand what the point of support is, since we report it and you always say the same thing: that you've already investigated and nothing was found, and the user was banned days after the report by VAC. I'd like to understand this.
We don't moderate VAC bans, so if you've made a report like this, then yes, the answer will be that they have been looked into and there is no reason for us to take any action
Support operates within the scope of our rules, so it would probably be beneficial for you to read them, to clear up any misunderstandings 🙂 https://rustoria.co/rules/vanilla
I've reported several players before VAC banned them, and you always come back with a generic response.
If they're VAC bans, it's not Rust related
Do you mean EAC ban?
In this case, he was banned from the voice server, and there are even cases from days ago where another 9 were banned for association and are back again. The cheater himself then bought another account and is logged in again.
yes
Do you have a ticket number?
Ticket #0ee51b
old ticket Ticket #3b581c
same player
I just want to help you punish this type of player and ensure that there is effective punishment, even if they switch accounts.
These two are not the same individual
They are playing the server again because association bans are not permanent, and the first offences are typically for 7 days
They use several different accounts, this BROWn is on the voice server again, and they even pay themselves for using cheats in the chat.
The cheater is however permanently banned
If you have anything that supports that conclusion, that is the sort of thing to put in a ticket, rather than just two steam IDs followed by a claim that two individuals are the same person
But yeah, an admin will look into your ticket when next available, coming here to complain about getting generic responses before your ticket even has a response, and 2 of the 4 tickets you've ever made, have resulted in bans - is a bit over the top
I understand, so even knowing it's him, they won't do anything simply because they don't have enough "proof," even though the leader is still the player Brown, and there's another player from the same clan with the nickname Brown. What more proof do you need than that? Isn't that already reasonable suspicion for you to take some action?
@lunar steeple so should they ban you if i say you are cheating
how to make report ticket
!ticket
Hey, @jolly sonnet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
👆🏻
No
But I'm not presenting fallacies, but rather giving indications.
Imagine a cheater leading a banned team; the team returns with the same tag, and the same cheater returns on another account with the same nickname.
2 hrs on record
Currently In-Game
Rust
if one of the admins has a second i got an issue with an appeal (not trying to speed it up or anything ill wait till it get handled) different issue
Of course, we can't just take your word for it, any more than we would listen to someone saying "You should ban Tescaro because I know he's cheating, he's in a team that has had a cheater in it previously" Clan members using the same names as each other is not uncommon at all, and certainly not sufficient to ban someone permanently for
Okay, I don't understand the logic, considering people are arrested even with less evidence. But I appreciate your attention and reiterate that this clan will reoffend!
What's the issue?
we got cheater association banned, i could make an appeal they couldnt and are also banned and another person on the team isnt banned at all so we got a bit of cunfusion going on
yo monlogic can u pls look at my ticket
i reported a very good player with 2 hrs on the game
Well, we're not in the habit of arresting people and then looking for evidence - bans are issued on the basis of evidence, not in search of it, and appeals function as a way for banned individuals to explain, and for admins to verify the ban is correct, not as a forum for us to collect incriminating information
And again, I'm not denouncing your report, just simply looking to explain the gap in what you believe is 100% certain + easy to ban, vs. the reality of report investigations. If this clan reoffends, they will be banned - simple as
pls peep mine bro
Our oldest unclaimed ticket is 22 minutes old
An admin will get to yours when they can
can I leave a complaint about a cheater on discord?
okay
You can, but it won't be looked into - please make the report here: https://rustoria.co/support/
What is the individual who couldn't appeal's steam ID?
let me grab it
would username work? pope francis
@neat pumice can we talk when you get a chance?
76561198855210415
When did they last try and submit an appeal?
2 hours ago
is vc possible to explain it easier?
You can send me a DM if you want to talk privately
Sure I'll do that right now
@neat pumice and approximately how long does it take to review a report on the Web site?
To explain what?
Anywhere from a couple of minutes to a couple of hours +-
the confusion regarding some of my friends being able to appeal others are unable and 1 doenst have a ban at all so we dont understand what happend on your end, i talked to an admin earlier and he told me that the neighbours we where in team ui with ended up cheating so thats why we go banned, makes sense, thats why we appealed, but some of them are unable to like mentioned and one is not banned so we dont understand why it is split up
There isn't going to be a detailed explanation on who was implicated or why - but I'm happy to review anyone who feels they should have been banned but weren't
Or vice versa
its more of a case where we are trying to appeal and wait for an admin to review, but are trying to make sure it is through the right channel since i want a clean record on rustoria. its my only server i play
What ticket number?
That's fair enough - if anyone is still persistently unable to appeal, feel free to send them my way - happy to help 🙂
41c03b
Being looked at, give us a few minutes
thank u man
Hey we just got kill by a hacker who is now ban. Are we able to get our boom back
his account was WE was his gammer tag on rustoria.com-US Monday
Hey there, sorry to hear about that. We are not able to refund loot lost to cheaters, we cannot interfere with things in game
Hi, got banned a long time ago for association, is an unban discussable? Is there an admin I could DM to expose my case?
/report
Hey, @livid gale
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Whenever I try to join server it says I’ve timed out can anyone help ???
ADMIN
RUSTORIA EU EAST LONG AB9 RAGE SOFT
PLEASE RAID
CHECK ADMIN
76561199589054018
76561198104620412 ИГРАТЬ С ЗАПРЕТОМ НА ЧИТЕРСТВО
Hey, @south cobalt
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
what does banned for high risk account mean
!appeal
Hey, @tender zephyr
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
^
i already did one but im just confused
You will have to wait on the appeal
@slow vapor
Have you made an appeal?
yes
Then wait...
wait can you appeal over the dc too?
no
aww
please look Ticket #d6ddfb
is it like a glitch where ppl get randomly banned or is my acc just suspicious
high risk account im not on no fly list
All tickets will be handled, no reason to send it in here
100 hours no bans or associations
Not a glitch
😢
yikes
Hello, I submitted a ban appeal for Ban Evasion but I can’t submit another because it says “Ban already appealed”.
Could you please check my appeal status?
SteamID: 76561199167571263
it is
mods dont know what they are doing so they just ban you and log it for some pocket $
they ban you for no reason and get free $
can you tell me the reasoning behind the ban?
Ticket #4f4615 rage cheating
Why Ban Evasion Im dont use vpn
Its Nice Support just
high-risk
/hī ˈrisk/
adjective
involving or exposed to a high level of danger.
<@&274980199668645888> <@&393554009799000064> Hello, I submitted a ban appeal for Ban Evasion but I can’t submit another because it says “Ban already appealed”.
Could you please check my appeal status?
SteamID: 76561199167571263
admins are usually bored so they ban accounts that have 10 hours for $$
@north crest ur never getting mod
stop trying 😂
Im not trying 😂 Im retired sis
Even though I didn't do anything
why high risk accounts banned
!appeal
so sad
Hey, @edgy lily
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @glacial gulch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thx
are you trying to appeal the same ban?
You can only appeal the ban once.
7 months ago I can write for the last time at least I have a prepared text
If it was denied already, that is the final answer, they dont accept multiple appeals
Is there an explanation for why I was banned if I didn't use third-party programs like ping reduction or cheats/VPNs?
The reason is stated when you try to join and it kicks you out.
I just want to play on your server I live in a refugee hotel there are 360 people in one location and we have the same IP
My sockets are turning off
Rarely
You can not play, you are permanently banned
it wasnt for cheating
bro perm banned someone innocent 😇
since when is first time cheater association a perma ban
My Power Outlets Were Turned Off And I Got Banned Forever For This?
he wasnt responding to you
its usually 7 days, though could be different
maybe they mad i havent played toria in like 6 months?
someone will have to check for you if its not showing up when you try to enter the server
how bad do you want to get rehired @north crest
idk i even bought vip
me and schaadt will not be rehiring nobody
joined some kid didnt knwo was cheating less than 10 mins later
Can you answer this question Admins?
I dont think that is the reason.
fatal idek what ur saying ngl
Ban Evasion
someone got banned on that wifi before therefore u get banned aswell
bro didnt change his ip 🤦♂️
Well, I live in a location in the Netherlands with 300-400 people and someone cheated, I play on this server and it’s not my fault that I’m a refugee from Ukraine.
eventually you are going to be unbanned but they are just delaying it for the fun of it
ik
your a refugee? @misty scroll unban him
I have all the evidence
my cheater association ban turned high risk perm somehow
so cool. no asnwers why
dont have a single other server ban. wild shit
I have 5 floors in a hostel for refugees and a lot of people live there and there are those who played or play Rust
Look at My Entire Computer Send me a video call and I'll show you the Hostel
how is this allowed on toria us main
and i get false banned for low hour account which is not against tos
lol 🤣
they dont moderate the game a cheater takes 6 hours to get banned
and for unbans they take 3 days its insane
How long does a temporary ban last?
idk brotha i got false banned for high risk after like 1k hours on toria
depends reconnect ti should tell u
<@&274971100184576010> Pls I'm Just a Ukrainian Who Became a Refugee Who Lives in a Hostel in the Netherlands, City of Helmond, There are 5 floors for 400 people and everyone plays on the same Internet and IP
i just got false banned too
I have people who play Rust, But I didn't cheat or bypass the ban. I know who did this but I don't talk to him anymore but maybe I have his Steam ID
If you are banned, please make an appeal.
bro tell me why im permd
Ban reasons will show when you try to connect to a server.
it just insta kicks me tho?
high risk. like how tf am i high risk ive been playing toria for 4 years
My appeal was rejected, but I thought it was a VPN issue. But I wrote that I don't have one, and I was banned again. I understood the reason, but I can't write an appeal anymore because I wrote crap about the VPN twice.
Bro
it was for cheater association then i apeal and its now high risk so like make it make sense
what does this mean
I live in a hostel for 400 people. We have one IP and Internet.
I Know Who Cheaters From My Hostel For Ukrainians
If your appeal is denied, you can't appeal further.
Have you appealed your current ban?
It means appeal and talk to the admins in your appeal
i want to
Listen bro
but im getting no response i need to build a base ofr my team
I got 2 total bans for Evasion because I wrote nonsense.
it was weird i got kicked for cheater association, right after the idiot i was playing with for 20 mins got kicked for cheating. when i went to appeal it said it was high risk not cheater association so i just appealed but like idk why that did that
Schaadt already answered you fatal
I thought the problem was with the VPN and I can no longer file an appeal. I really want to file one. I have all the proof that I live in a hostel. We can call each other.
Read the message above from empress
You will have to find another server to play.
ego banned
WHAT DOES HIGH RISK MEAN
it means falseban
like what rules do you have to be breaking to get a high risk account?
none
You're account is deemed too high risk to play here.
how is that possible
Make an appeal and you may get more info
if my friend has 6 hours and got banned for highrisk when hes new?>
.
but my account with 3 hours doesn't get high risk?
is there anything you can do about it
🤣
they wont elaborate on it. Make an appeal and answer their questions.
is it the fact thati only have like 5 hours onn rust?
Best of luck
Not me personally, I'm not an admin.
i mean me
like show folders or whatever othjer servers do
i just want an asnwer lol. i barely ever play toria anymore but my acc is oppposite of high risk
they wont elaborate on it. Make an appeal and answer their questions.
been playing it for years.
stop trying to be a mod bro
i swear someone with a blue role and typing like a mod gets annoying
ohh
your promoting ur twitch ? 🤣
ok
be real w me doom if i didnt do anything and i appeal wm i gonna get my acc unbanned
I can't answer that, that isn't anything to do with me 🙂
ok😭
sorta bullshit, everyone i know whos ever gotten banned for association is never permd first time
so gay
Brooo but why they take soooo Long
I wait now over 1-2 days nothing happens
I swear getting banned for nooo reson i was in a village
who knows dude
can i appeal by ban evasion??
!appeal
Hey, @plain badger
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @south cobalt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what one?
med
its booting
cheers
Please be patient
guy named Doomed and Despair hard cheating on rustoria us main with no hours on his account and nothing being done.
<@&274971100184576010> We have never used any cheating programs, and we can prove this with our broadcast footage. This unfair ban is simply unfair. The response to our appeals is just the same perfunctory response. Please address this issue. We will actively submit our broadcast footage.
<@&274971100184576010> <@&393554009799000064>
check please 76561198751990374 CHEAT rustoria EU Medium
?report
Hey, @plush sage
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Where should I write a report?
.
thx
where can I see my appeal/ticket?
Hi admin, I need help. Is there issue with counter when connected with timer that it doesnt reset?
Any admin respond back to my ticket pls
It didnt pop up last time that you requesting information
i mean crazy work from the admin team
banned a fortnite player with 10k in earnings for nothing
they ban for free and mods claim free $
makes sense, because who ever watched my gameplay and thought i was cheating, must be terrible at games
@hollow cosmos how do i see prior transcript if my ban was changed
yea, its usually just bored mods that haven't got anybans and false ban just to get the $ they usually get after getting bans
ofn crazy business strategy
passion
@lime willow
any admins here i need help ?
Hey, @summer flare
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
please restart br long
electricity not working
<@&874995535881326632> <@&274971100184576010>
Appeal #f21c88
I got banned for high risk? Just bought rust but my account has been active for more than 10 years
https://steamcommunity.com/id/KAPITANTUTANNNNNNNNNNN/
<@&874995535881326632>
<@&393554009799000064>
admins sleeping tonight ig
Guys, can you help me? When I log in, I get kicked out because of the cheats. What should I do? My account is clean, and it's been 10 hours since my last login.
It's unlikely that 10 hours have passed and that the guy actually went there; it's improbable.
This might be some kind of mistake.
u have to go to rustoria website
!appeal
Hey, @split pollen
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @honest kettle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello admin, please kindly help to check why my account got banned with reason cheating? i just offline for 12 hours then when im join again got banned with reason cheating and i dont cheat
!appeal
Hey, @primal edge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello. My boat bugged on Rustoria - EU Main. Can i get it fixed somehow? It's floating in air. I can send coords in DM
Hello, RUSTORIA BR LONG energy not working =\
Banned: High Risk Account
Hey, @mighty condor
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Appeal
I got banned from your server even though I didn't do anything wrong and I didn't use cheats. Please help. help.https://s.team/p/jhfk-gjkf/mvkvfjgh
<@&874995535881326632><@&874995535881326632>istraror
Hello, EU user Long is exploiting a bug that is in the x7 texture.
Where on x7?
if you get banned for assossiation when can i get unbanned
If you attempt to reconnect, you should see the exact duration left on your ban
ty
!appeal
Hey, @light gulch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can an admin help me
What kind of help do you need?
i need help checking why im getting banned for ban evading when i just bought my pc on the 4th of this month
and ive never cheated or anything
!appeal
Hey, @mild mauve
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Can someone help me I want to appeal a suspicious acount ban but its like urgent and I need to log back in I can give everything they ask for
what i can do if i cant connect to server with problem "cheating"
!appeal
Hey, @delicate swift
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I've never been banned, but when I log in to the server, it kicks me out and says I'm cheating. Where can I send a screenshot?
I have 1500 hours and I've never shot like a god or a cheater. I'm just an ordinary player who's just playing.
!appeal
Hey, @delicate swift
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i need an admins help on a possible hacker that just killed me please
first time ever trying to get help in the server
?report
Hey, @thorny vortex
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i accidently forgot him as a contact....
i can go to combat log and get his player number
Write it all in the ticket on the website
ok
Energy on RUSTORIA LONG BR restored thank you
whbere did u take that ss
Admins pls i want 3 days now for my Ticket
Hello can i talk to a admin? got ban because of high risk account on sea medium. already appeal but was denied.
Please can you unban me from Rustoria, I have a CS2 VAC on my first Rust account and got VAC banned for having a CS2 VAC, and I have a ban from Rustoria. Please unban me.
!appeal
yo
Hey, @lone eagle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
my boat get stucked what i can do
which server
Dw bro you are doing a good job at banning right people
<@&274971100184576010> We have never used any cheating programs, and we can prove this with our broadcast footage. This unfair ban is simply unfair. The response to our appeals is just the same perfunctory response. Please address this issue. We will actively submit our broadcast footage.
Hi, where can i file a report?
!appeal
Hey, @subtle venture
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!TICKET
Hey, @astral arrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
?appeal
Hey, @rigid totem
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
THIS PLAYER CHEATING IN BR MAIN 30 HOURS IN ACCOUNT CAN DO SOMETHING?
76561199840997557
yeah you report him on the website and f7
putting his id here wont help
76561199840997557
what do you need help with @kindred meadow @thorny vortex
!report
Hey, @astral arrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!REPORT
Hey, @astral arrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
WHERE TO REPORT CHEATER
!report
Hey, @round kernel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
follow those instructions and f7 please.
that has no use
If you want a rustoria admin to spectate and investigate potential cheaters, that is the fastest way to get it done.
Our team has already filed an appeal, but we've only received an official response. The incident was live-streamed, and we can provide recorded footage if needed. The suspension of our account is unjustified.
Our team has already filed an appeal, but we've only received an official response. The incident was live-streamed, and we can provide recorded footage if needed. The suspension of our account is unjustified.
ALARM! ALARM! IT'S CHEATER FOR MONEY! 0 account and he come to raid 1 hour playing!!!!!!! https://steamcommunity.com/profiles/76561199878681005/
good shit
Main server eu
@ocean thistle
If you want, I can give you a link to the recorded video.
!report
Hey, @left pollen
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@thorny vortex whats the issue?
!ticket
Hey, @lone eagle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
<@&274971100184576010> <@&874995535881326632> We would like to publicly announce through YouTube that we have been unfairly banned. We protested as much as we could and hoped you would tune in to our live streams, but you refused. This raises questions about whether this server is truly "official."
Your ban is fair. Good news, it is temporarily. You need to wait out your remaining time. If you continue to choose to play with cheaters you will face longer or permanent punishment.
Please stop tagging us as your appeal was denied. The decision is will not be reversed.
Any specific in others?
You will need to wait for a response
ok
Our account suspension is completely unfair. We're streamers, and there's no clear reason to use hacks. Furthermore, it's even more absurd that he was banned, as he's a beginner who just started playing Rust. He doesn't even watch our videos.
Streamers do not exempt you from our rules. You will not get special treatment. Your teammate is a cheater.
You played with a cheater and now you are banned for playing with a cheater
100% fair.
You need to wait out your ban.
We're not asking for special treatment. We simply don't understand why they claim we cheated without any evidence. We even have proof that we didn't cheat, yet they refuse to even discuss it.
We have evidence. Your teammate cheated. Respectfully, we will not provide you or your team any evidence. To provide you evidence will only benefit you and your teammate to avoid detection next time.
No anti cheat or reputable server will provide you evidence
I highly recommend you to choose better teammates.
So, can you watch our videos? Every time we play Rust, we live stream and play Rust.
No need to watch your videos. You played with a cheater. You are banned for playing with a cheater.
It's simple as that
The funny thing is, he didn't even move.
!rules You may review our rules here
Please see all rules for our servers at https://rustoria.co/rules
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
He didn't move because he was away, so I don't understand why he got banned.
@ocean thistle i got banned yesterday for high risk acc and still no one respond my appeal
its just because its a new account i just bought
You can believe what you want but your ban will remain
No idea, you will need to wait for a response from your admin. I am not your admin.
how can i know my admin
You do not
Your appeal is talking to your admin
It functions as a direct line of communication to them
If you want to add additional information you may do so in the appeal.
I've read all the rules, but none of them apply to him.
You must not have read the rules properly
I need support
We have no evidence to ban normaal players. If you and your team was banned then there is sufficient evidence. I would re-evaluate who you choose to play with as I mentioned
i get ban for cheating but i not cheating
I cannot provide further support for you as this conversation is going in circles
Have you created an appeal?
where ?
!appeal
Hey, @plain badge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
He keeps talking, but I don't know why you're calling him a cheater when he was away and didn't use any cheats.
Respectfully, I wish you the best of luck and a good rest of your day. You no longer need support please head to #general for anything else. Please do not tag us.
Typo?
Can you join call ?
Do you mean "not" found
i can show i not have cheats
If a ban is found please appeal
If a ban is not found lmk
I cannot join voice
Ah, I see you created a ticket instead of an appeal.
I recommend you to please read our rules regarding game banned alt https://rustoria.co/rules/vanilla @plain badge
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
:)
Player Suck ju did not use any cheats, and we have video evidence to prove it, but you are accusing us of cheating without any evidence. We will talk to the Rust officials.
Go ahead. 2nd warning to head to #general
Thank you for your service
@ocean thistle Is it possible to get unbanned, or do I have to wait 180 days because of the other account where I got banned for cheating? I learned my lesson that day.
The rules state you need to wait 180 days. It's only been 10 days since you cheated on your other account. If you truly reformed I believe you can follow our rules and wait
OKAY!
@ocean thistle This server doesn't provide any evidence that he used hacks. If this server evaluates him as a hacker, should he be evaluated that way even if he isn't? Even if there's concrete evidence that he didn't use hacks, they don't verify it. I wonder why they don't disclose that evidence. Clearly, many people have been banned even though they didn't use hacks. This clearly needs to be addressed. Do you consistently ignore the voices of those who complain, relying on macro-based responses?
@dreamy kettle Respectfully
If we tell you how we catch cheaters, you can try to use that to not be caught in the future, it doesn't benefit us to give you this information.
what if you tell me why my account is high risk plz
I'm not asking you to disclose how you caught the misconduct, but rather what hacks you used. For example, should a doctor disclose what illness a patient has, rather than simply stating that they're sick?
You are asking the same thing, we won't be giving you any information
180days wait?
That is on the condition you do not acquire more game ban accounts
@ocean thistle So now I have to wait 180 days, but I really want to play on your server. Is there any possibility of a PC check or something like that? Because I won’t be able to wait 180 days 🙁
No sorry. You will need to wait. If you attempt to bypass this rule, there will be consequences.
I hope you understand what I'm telling you

You're more than welcome to play on other servers that do not have those rules in place!
Good luck.

#general 👈
Hai can you please help me? I submitted an appeal for an unban on your website, but it has been 5 days and I still haven’t received a response.
There are no appeals that are 5d old. Have you checked your appeal for a response?
5 days
The status of the appeal is approved.
@ocean thistle
I can send a photo of the appeal.
admin can you check my appeals pls 🙁
Appeal #2e23ad, it's almost 2 day
i wanna play so bad :(((
Anyone know why i cant connect to any rustoria Sea servers but can connect to Us medium servers
Does it give you an error when you try to connect?
just says connect attempt failed
restarted pc multiple times and verified files multiple times
Can you try direct connecting via the F1 console?
yeah thats what ive tried also
Got it, can you try restarting your router and then trying again?
<@&874995535881326632> can we get a restart on us long its unplayable
<@&274971100184576010> can we get a restart on us long its unplayable
thanks man chat is riled up about it
<@&874995535881326632>
@olive heron
cheater on sea long
Hey, @raven mist
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ty ban so fast
is their any way i can get help with this
<@&874995535881326632> <@&274971100184576010> restart rtg pls
Which one
whats wrong with it
not connecting
EU/AU/US?
eu
tyty
Can someone help?
RUSTORIA EU EAST LONG LAGING SERVER
any update on my message
us long also laggy asf
if you get banned they won't unbann you becuase they won't admit they are wrong
Your appeal wasnt even handled yet
if you want i can just deny it straight away if thats what you want
can i get help with mine
sry daddy
are you making an appeal or ticket
i thought there was free speach
i alr made an appeal but i wanted to make a ticket and cant
Why make a ticket when you have an appeal open
we'll discuss whatever you need in your appeal
it got denied
Then theres your answer
i just wanted to talk about why it was a 7 then when i made a appeal it got turned to a perm
They didn't unban me. I just bought the game, logged in with some friends, and they banned me for high risk, but they don't even check to ban cheaters.
<@&274971100184576010> i need help my boat is stuck and depp sea is despawning soon. What can i do? Sryx for tag
We cant help you with that i'm afraid
any reason my 7day association went to a perm
@raven mist why?
Because you're on an official server - we cannot interfere
crazy i will lose like 2 boxes of guns and 2 lines of hqm and 1 box comps crazy
boats are so bugged
gg wipe ig
but thx
To be expected first wipe 🙃
who is management or is it all staff
Your ban will stay perm as for now, same for your teammates most likely.
any chance in the future i can make an appeal
Try again in a few months
For how long I have to wait for approval for tomorrow tournament
Why was I banned again? I need a reasonable explanation.
Admin, you can check my computer anytime.
I need a valid reason
Hello, my profile barabahka2009 was banned due to a cheat, but I've never played with a cheat. Please unban me from the project Rustoria
If you believe your ban was a mistake, you’ll need to submit a ban appeal through the support site:
https://rustoria.co/support/appeal
OK, thank you
You can ask your questions in your appeal, we don’t handle appeals here.
can admin help me unstuck my minicopter?
its bugged and glitched on sea long
<@&274971100184576010>
no sorry
oh man
we dont interfere with gameplay - its a official server you are playing on
alright
someone replied to my appeal yesterday and i replied and havent gotten a response how long does it take?
but i wish you luck getting a new one
does it say if the appeal is pending?

or accepted/denied
pending but they replied and after i answered the question i havent got a response
not sure, you just have to be patient no eta on that
whenever the responding admin is online
alright appreciate it
<@&274971100184576010> hi Can you help me solve my problem ihave appeal now thx
standard response time for an appeal is 1-3 business days
same
<@&274971100184576010> I was banned for spamming.
What should I do?
@jovial oxide
3.5 hours since last respons
Hello, I've submitted an appeal on the website, but I haven't received a response yet. It's been two days already.
Hi, I want to add to my Appeal #d624db. Support took a long time to respond, but when they did, I didn't see the notification and the ticket closed. I can provide all the necessary information
"Your appeal has been approved. You are no longer able to add to the appeal. "
Does that mean I've been done or is it just being considered?
Your punishment of me is too severe.
I was just spamming the chat and got a permanent ban
I need to be unsealed
Please forgive me
I promise I won't spam.
The appeal is accepted so the ban is removed
!appeal
Hey, @jovial oxide
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@shy remnant Hi, I want to add to my Appeal #d624db. Support took a long time to respond, but when they did, I didn't see the notification and the ticket closed. I can provide all the necessary information
4 hours since response on my appeal
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi
Why can't I log into the server? It says there's a cheat. I don't have any cheats. I only play on a Mac.
Hi, I want to add to my Appeal #d624db. Support took a long time to respond, but when they did, I didn't see the notification and the ticket closed. I can provide all the necessary information
Rustoria eu long https://steamcommunity.com/profiles/76561198320475668/ cheat help sees through walls with auto-aim <@&874995535881326632>
Hey, @vernal panther
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
suport alguem?
alguien que me ayude
5 hours since last respons
todos tienen un problema que no pueden entrar que dice cheating ?
Day 3 waiting for respons on appel ticket
so is someone gonna ever look at my ticket been 3-4 weeks
someone check cheater repor tplz eu long
help ticket <@&874995535881326632>
tell your rustoria appeal mods to hurry tf up tell me if im banned forever or if they gonna right their wrong
<@&874995535881326632> <@&274971100184576010>
do they ban for low hour acc?
bro
ur fucking support sucks
just letting cheaters roam free no update on tickets 3 hours in
FUCKING BAN THISA GUYU
HES FULL RAGING ON ME FOR 3 HOURS BAN HIM
<@&874995535881326632> check the ticket.
Theres no ticket for 3 hours
which one?
Yes
when is the admin getting on that banned me for no reason
@raven mist is there any way to reappeal for a denied ban appeal ( playing with cheater) after year or two, i feel like my ban was unfair since i didnt play rust for month and friend asked me to join them on wipe and i played for 3h and i got banned permenantly
bro
he didnt log off, why did you reply to that
hes full cheating for 3 hours+
bro
it just got closed saying hes offline as i watch him runout the base
72a3da
Nope, he is offline
bro
He just came back 🙃
him and his teammate arent even trying to hide it
@raven mist
did they log off? we just wiped them in a fight for everything
One of them got banned yes 🙂
which one?
The one you reported
7 hours since last response of admin on no reason ban
Appeals take 1-3 business daysd
do you want it rushed?
I can handle it right now and you wont like the outcome
@raven mist Can you help me with my ticket regarding a suspicious account? I'm not a cheater and I want to continue playing.
(ticket LATAM-6395)
@frosty verge
he is not the adnim that banned you
You need to make an appeal on rustoria.co/support
@raven mist can u spec his teammate also?
not in the Network support section
How do I know which moderator banned me?
it takes 1-3 buisness dyas so they only answer on the week days
you dont so you don't spam them
I already asked, but how long does it take to get a response?
how many hours do you need to no be high risk account
server dead?
yes
rustoria ewu medium is freeze
will forward
like to report a hacker
i found one in a group of players ,and he at night was alwasy looking at me in a diff room would shine his light and look at me
then his team floods me
im alwasy in a diff room and crouched
woudl look shine ide see the lighhjt slip clip through and yea
every time withgout fial 4 times he did it
Meanwhile, they are banning people who have nothing to do with it just because they use a new account.
^
hello
i have to report some guy
76561199857693197 this guy
16 hours in game have wallhack and aimbot
@everyone
76561199375378698
50 hour account pre firing the hell out of people and just beaming hard
also offensive name 
admins are retard?
rustoria.co us main has a carry service cheater at o11 top the mountain
his name is warrior
!report
Hey, @jade sphinx
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
you understand we have over a dozen of server and thousand of players playing on our server ?
you ticket were handled within 10min after you reported it , the cheater were banned within 3 min
not to mention it is US / EU Admin offpeak period. try to make a report on other official server and see how long before an admin respond back to you
and you didn't even make a ticket.
anyway , both of them were banned
so can i be unbanned or what because im NOT cheating lmao and my shit got denied without a response
I don't plan to live anymore.
You have hurt me.
Today is my last day on Earth.
I'm going to jump off a building in a bit. I'm going to eat lots of delicious food today.
dude shut up ur burying my message
help me jack
After I was silenced and submitted an appeal, you told me that no feudalism was found.
What does this mean?
<@&274971100184576010>
no, bro
My messages are drowning out; I can't speak right now.
I cannot speak or talk.
I submitted an appeal but was told that no ban was found.
This is a bug.
I will jump off the building.
This means I will never be able to speak again.
me and this indian guy need help
I don't want to live anymore
me too
if you ban me from this server too im gonna come back on an alt discord
unban me fuckers
like what is high risk account cmon now im NOT cheating
You forced me to commit suicide
I was silenced but told that no feudalism was found.
I'm already on the rooftop
I'd like to report 2 cheaters how?
Earth is so beautiful, I'll be leaving it soon.
@lime sierra
The building manager forced me to jump from the building.
You ignore me
Dacot Why are you ignoring me?
<@&274971100184576010>
first, I was banned for cheating, but I was able to appeal within an hour. Now it's happening to my teammate while we're being raided hahaha!
I request that our bans be reviewed
https://steamcommunity.com/id/dfgdffdgdfgdgdfgd
https://steamcommunity.com/profiles/76561199252127476/
i wonder
If your appeal was already reviewed and denied, then the decision is final and your ban will remain. Continuing to argue here won’t change anything. We do not provide proof or discuss ban details, so it’s best to move on and play on another server.
