support

[fallow veldt]

Please stop copying the same message, I already answered it

[slate sable]

ye but is there something to be done to fix it

anything

[light gulch]

no i been banned

im banned in so many servers i try to play

[frail wedge]

you got banned!

i saw it on Chat 😄

[light gulch]

cause my steam got hacked like months ago like my whole inventory is wiped and i have the logs sayin i owned them

[frail wedge]

your fault. not of rustoria

[fallow veldt]

@light gulch @frail wedge Support is only used for Support, if you want to argue please move to https://discord.com/channels/274965952116817920/274965952116817920

[light gulch]

so can u tell dis geek to quit replying to me?

[slate sable]

ye but is there something to be done to fix it
anything

BRUDDA

HELLO

[fallow veldt]

I already said the decision is final

if the appeal gets denied its final

[austere summit]

Hey i nneed some help please

when i try to load into rustoria EU main it automatically disconnects me and says "Details" Cheating" please fix this bug

[proper gale]

i just got eac temporarily banned what could be the problem?

[fallow veldt]

!appeal

[glass olive]

Hey, @austere summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vapid kernel]

Hello dear moderation of Rastoria, my nickname is in the Retiks_M_ steam and not so long ago I was banned for a high risk account, I understand that this is because of my watch, but I have a second account that I can provide you with almost 1000 thousand hours, I would be very happy if it were not difficult for you to withdraw restrictions. Sincerely, the player of your server

[austere summit]

bruh wtf

[proper gale]

do you know why i could get temp banned?

[austere summit]

i dont even play that server and never even did anyhting close to cheating why would i even get banned for no reason?

[fallow veldt]

Idk maybe high risk account or massive spam reports? no idea sorry

[proper gale]

59303f51-ba3d-47d6-8cde-3678ef035a43

[austere summit]

why would i just have to wait for a whole other wipe just because of ur guy's server issue

[proper gale]

could vpn cause it?

[fallow veldt]

Ask in the official Rust dc

[fallow veldt]

!appeal

[glass olive]

Hey, @vapid kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate sable]

thats kinda bs no?

[vapid kernel]

What if I filed an appeal and it was rejected and they won’t let me file it again?

!appeal

[glass olive]

Hey, @vapid kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate sable]

does it ever get old or expire idk

[vapid kernel]

Maybe

[austere summit]

why would i ask in the rust official DC when its yalls server banning people for no reason and not rust itself?

[fallow veldt]

I was refering to HuganDude

[austere summit]

oh okay

[fallow veldt]

If you want to get unbanned, the only thing you can do is by creating an appeal

[austere summit]

yeah i did that and if i have to wait a whole 2-3 days the wipe would just be over and id have to wait for the next one great

[fallow veldt]

Can take less, but you'll have to be patient :/

[austere summit]

bruh okay

just please try to fix that bug so i or other people dont get false banned for no reason + i never used VPNs

[fallow veldt]

We allow vpns

[proper gale]

i got banned because i was using a vpn i suppose

thats the only thing i did wrong, do you have access to see why did i get banned?

59303f51-ba3d-47d6-8cde-3678ef035a43

[fallow veldt]

No idea sorry, I dont know much about eac

[austere summit]

maybe not idk me too i didnt cheat or use VPNs i did absolutely nothing wrong and still got banned so its just on the server side false banning random people for no reason

[proper gale]

have you got temporarily banned or permenantly?

[slate sable]

does it ever get old or expire idk

[austere summit]

idk it just says Details: Cheating

[proper gale]

if its not eac just use another server

[austere summit]

rustoria servs are pretty much the only servers i like tho tbh the others are just mid

and yeah its only a ban for rustoria servers

[violet ruin]

!appeal

[glass olive]

Hey, @austere summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rancid veldt]

I hope my children will see that the ticket has been checked, I'm so happy 🙂

[gaunt quest]

Made a ticket for lowpop plspls check admins

[rough sierra]

I was given a ban by accident, I was in line for a server and I arrived Banned: Ban evasion

[fallow veldt]

!appeal

[glass olive]

Hey, @rough sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal fiber]

Can someone review my vip ticket https://discord.com/channels/274965952116817920/1469453435261947986

I bought vip yesterday but still in queue today

[proud minnow]

TABLE IS CHEATGINGF

[edgy swan]

can admin pls answer my appel

[glass olive]

Hey, @proud minnow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stark folio]

Hello. I wanted to join Rustoria Sea Main and i got kicked for Cheating. False ban tho idk why and i would be very happy if i could talk to an admin mby ❤️

[glass olive]

Hey, @stark folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light quartz]

@glass olive can you reset oil on eu long

[proud minnow]

why do i have to login to my steam to make a tikik

tiket

[austere quest]

Because reports and appeals basically use the same system. It's not giving us access to your Steam or anything, it's just so we can associate your login/tickets/appeals with you in a secure manner.

[proud minnow]

can i do it a dif way i have clips of them him ss and cheatinf

[misty scroll]

You don't log in on our website, you simply use Steam to authenticate

If you open a new tab on Steam, make sure you're logged in, then you can go back to our website and simply log in with Steam without typing in any credentials at all

It will also explain on that page what access it gives us, which is that it lets us know which Steam account you use, nothing more than that

[warm brook]

Yo, I got banned for ''banned for high risk account'' on EU East Loong, what does that mean and why did I get banned?

[lost flare]

admin

[stark folio]

I don't mean to stress or anything, but I'd like to ask nicely how long it might take to get a response to a ticket.

[raven mist]

Whats your ticket nr?

[stark folio]

#5e49c9

[ancient gale]

I have bought VIP for rustoria EU long, and it is not working

Can someone help me out?

[raven mist]

Should be handled

[stark folio]

Thank you ❤️

[warm brook]

the same history , I don't have much time to play today and my teammate is waiting for me, so I would like to know if it is possible to get unbanned soon or will it take a long time? Sorry for being intrusive.

[raven mist]

!steamid

[glass olive]

Hey, @warm brook

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Make a #payment-support ticket please

[ancient gale]

kk ty

[warm brook]

76561199841741500

[ancient gale]

created!

[astral arrow]

!support

!ticket

[glass olive]

Hey, @astral arrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusty sorrel]

how can we help?

[warm brook]

Again, sorry for being pushy, I sent the ID in the chat, a little higher.

[hot oxide]

The same thing happend me yesterday happened me again

can any of the admins take a look, my isp still on CGNAT ip and i got banned again

[ancient gale]

my VIP is broken please respond to my ticket, thank you!

[austere kindle]

Hello, i got banned for high risk account. I am more then 6k hrs in rust. Why?

Can someone check my ticket?

[glass olive]

Hey, @austere kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere kindle]

i already made it

they ask about another accounts and i send, after that they stop answering

i wasn't sleep 2 days, bought vip, have more then 500 hrs on toria

and getting banned

[north crest]

Someone will respond when they are able to. Please be patient

[hot oxide]

what about me

[austere kindle]

okay, sorry, i am just too upset

[hot oxide]

I got banned first time it said CHEATING but its a IP issue, they approved and now i got banned again because im still on CGNAT

[polar flume]

!appeal

[glass olive]

Hey, @hot oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere kindle]

how long i should wait? i am scared about my base, my teammate is sleep, i provide information they ask..

any admin online?

[timid adder]

I have screen shots of a cheater

how can i get him banned?

[midnight storm]

Where can I check my appeal?

[foggy knoll]

Hi, I was playing normally yesterday, and when I went to play today, it said I was banned for cheating, even though I wasn't using any cheats and just died several times yesterday, hahaha.

[sage torrent]

why did I just log in to the server and get banned for using cheats when I've never used them? I haven't even had time to wake up yet.

[rancid veldt]

I hope my children will see that the ticket has been checked, I'm so happy 🙂

[glass olive]

Hey, @golden lake

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

!appeal

[glass olive]

Hey, @sage torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

!appeal

[glass olive]

Hey, @foggy knoll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

On the website.

[violet ruin]

!report

[glass olive]

Hey, @timid adder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid adder]

hes banned

I made ticket

[severe merlin]

i need to speak with a mod

this dude is hard cheating and wont get banned

[austere kindle]

admins offline?

[severe merlin]

seems like it

[austere kindle]

shit, i banned for nothing and my base can be raided.. when they ask i answered insta(

[serene salmon]

Admin boat full stuck in deep sea

bugged cant do anything, cant move

[timid adder]

skill diff

[raw pewter]

what is your ticket numeber and steamid??

[timid adder]

hes banned ty tho

[supple comet]

Hello, I'm being kicked from the server for using cheats. Although I've never played with cheats in Rasta, and I've never even played with macros, the Rastoria website shows that I've already filed an appeal, and this is the second time I've been blocked by mistake. PLEASE HELP

[raw pewter]

!APPEAL

[glass olive]

Hey, @supple comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

which ticket number? i wanna to see to screenshot too

[supple comet]

so I'm saying again that my website says I can't submit another appeal, even though I was banned before, but now I've been blocked again

[timid adder]

he got banned they replied to my ticket

i cba to check rn

[analog osprey]

i got banned for no reasons ..

[timid adder]

thats what they all say

[rancid veldt]

Friend, could you please check my ticket? Appeal #2f2628

[analog osprey]

i just spawned i take corn, n i got banned im new at the game i have only 100 minutes

[timid adder]

prob vpn

or ban evasion

[analog osprey]

uh

the reason of the ban is "Steam: PublisherBanned"

what does tht means

[raw pewter]

the guy you reporting is vert?

[timid adder]

gambe banned lol

[timid adder]

nope his name was lgbtq

[raw pewter]

ah i see

[timid adder]

I saw vert banned in chat

[rancid veldt]

Jack, I beg you, look friend, it's been 9 hours.

[analog osprey]

how we create ticket abt the ban ?

[timid adder]

ur not banned off rustoria ur banned off rust

[analog osprey]

tht crazy

can i refund the game btw ?

with only 100 minutes

[austere kindle]

hello, will anyone answer my ticket, i have false high risk ban

[supple comet]

@raw pewter

[cobalt jackal]

Yes, it will be answered. You’ll just need to wait for the admin team to review it. It can’t be sped up from here.

[austere kindle]

okay, because i get answer and then ignore after i answer their question

[cobalt jackal]

That’s normal, you’ll just need to wait for the next response. The admin team will reply when they review your message.

[remote citrus]

just made a ticket could you please check it? rustoria eu monday vanilla <@&274971100184576010>

[shy remnant]

Hey, we will don’t worry. No need to tag us 🙂

[supple comet]

help

I've been banned for the second time and I can't even submit an appeal. What should I do?

[hot jungle]

can somoene check support

[cobalt jackal]

!steamid

[glass olive]

Hey, @supple comet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cobalt jackal]

What you need help with?

[hot jungle]

My new boat house is stuck on a random spawned island were i can build on

[supple comet]

76561199523895744

[raw pewter]

i am not the department for high risk ban , usually it take a few days, sorry mate

[cobalt jackal]

Admins don’t interfere with gameplay. Unfortunately you’ll need to deal with it in-game or rebuild.

[hot jungle]

Its gamebug

[supple comet]

Here is my Steam ID: 76561199523895744

@cobalt jackal

[clear nymph]

Any admins ?

Pls check this dude

[cobalt jackal]

I forwarded it.

[clear nymph]

Predestined. Br Main
76561198072440458

[cobalt jackal]

We don’t take reports on Discord. If you want to report a player, please use the support site:
https://rustoria.co/support/report

[cobalt jackal]

You can report it using F7 in-game.

[hot jungle]

a other admin is checking it already clark

[acoustic coral]

any admins able to help me with my appeal, i got high risk account banned

[frigid hazel]

any admin or chat mod ?

[cobalt jackal]

It will be answered. You’ll just need to wait for the admin team to review it. It can’t be sped up from here.

[timid stone]

@cobalt jackal Are you able to assist me? I have two clips of an ESP & aim bot cheater. The files are too large however the duration of the video shows the full-scale of the situation.

[frigid hazel]

@cobalt jackal how do i get a donator role

[timid stone]

Do you know how I can proceed? The website said I am unable to upload based on duration.

[cobalt jackal]

Upload it to youtube etc. And include link in your report.

[cobalt jackal]

!vip

[glass olive]

Hey, @frigid hazel

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[frigid hazel]

already did

[timid stone]

Will streamable and medal links not be accepted?

[agile gale]

can a mod possibly check my appeal really quick if they're open? thanks #0530ab

[frigid hazel]

@cobalt jackal already did

[agile gale]

go to #vip-stock-role-assign

nvm im wrong

[frigid hazel]

..

[cobalt jackal]

!vipissues

[glass olive]

Hey, @frigid hazel

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[frigid hazel]

its not vip issues brother i want my role in discord

[cobalt jackal]

You’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, and it can’t be sped up from here. Please wait patiently.

[astral helm]

br main ultra lag

its unplayable

[cobalt jackal]

if you have an active vip status and your discord is linked to the rustoria official site, you should automatically have the donator role in discord. if you linked the incorrect discord or steam account, it may not give you donator role in discord. Otherwise please make a ticket in #payment-support

[rancid veldt]

You'll probably check it when the wipe is over :d

I've been waiting for 11 hours and I'm filled with anxiety.

I hope the result is positive, but I'm really curious; it's been 11 hours. Even if it's not going to open, I want to know.

[cobalt jackal]

11 hours? Like I said, the standard response time is 1–3 business days, can be more or less.

[rancid veldt]

Anyway, there's an incident where a guy hit a scrap helicopter with a custom SMG from 180 meters away using a triple hit. I can't open a ticket, I'm getting an error. I have a video. What should I do?

triple headshot

@cobalt jackal

[cobalt jackal]

You speaking of a report or appeal?

[rancid veldt]

I'm talking about a different incident.

[cobalt jackal]

!report

[glass olive]

Hey, @rancid veldt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid veldt]

I can't log into the game; my clan members kicked me out. I have a video of it. How can I send it? When I try to open a ticket, it says: [You are not authorized to create a ticket. If you believe this is an error, please contact management.]

I can't do this through the website.

[polar flume]

what do you mean you cant log in to game

[rancid veldt]

This is not my computer.

[rancid veldt]

I can send you the video from the Medal website if you want; it shows a guy on your server shooting someone.

[rancid veldt]

Can you check your private message?

[rancid veldt]

or you ?

[polar flume]

ticket actin mi

ticket ac

[cobalt jackal]

I don’t handle player reports and don’t need any video. It should be included in a report submitted through our website.

[timid stone]

I'd appreciate some clarification from someone in the know.

I messaged asking that we be notified about a player being spectated so that we may engage them to ensure they were playing the game at the time of them being spectated by an admin. I'm unsure if this is allowed, but I then have my ticket closed, saying that they did not believe the player to be cheating... likely because they were AFK in base, or not toggled as they were not fighting us.

I provided what I thought to be clear evidence of a player with very low hours, killing a 40k hour 5 man team in the dark, pre firing and hitting headshots.

I'm wanting to know how I can proceed further with this.

[noble ocean]

rustoria suppoert channel down

[polar flume]

wıll forvard

[gloomy spruce]

Im banned for cheating but never have played a rustoria server in my life

[cobalt jackal]

I don’t think our admins would notify you when they start spectating another player. You can submit a report and include all relevant information and any evidence you have.
https://rustoria.co/support/report

[cobalt jackal]

!appeal

[gloomy spruce]

!appeal

[terse vapor]

can't even log into the website to create a report

[gloomy spruce]

when i try to log on

[terse vapor]

theres a team of cheaters on US long

[gloomy spruce]

it says this

[terse vapor]

can I dm someone a steamid so they can look into it

literally impossible to play

[gloomy spruce]

idk how i got banned for cheating lmao I js saw the server tried to join and just kicks me for "cheating"

[golden moat]

appeal not working

[timid stone]

Which is fine. But when the player in question is AFK at the time of the spectate, and a fairly obvious clip is all the admins have to go by, which to my knowledge, an admin won't solely ban someone from a clip of evidence alone?

[cobalt jackal]

No, you should make report here:
https://rustoria.co/support/report

[cobalt jackal]

Try with vpn

[terse vapor]

yeah and how can I do that

[terse vapor]

.

[cobalt jackal]

Why, what message it gives you?

[terse vapor]

same as the person above

code 500 internal error

[golden moat]

Same

[terse vapor]

support site is also extremely slow

furthest I get to is signing into steam then it'll buffer for about 30 seconds and code 500

either way I'm logging off blatantly cheating and can't report him

already F7'd so

[terse vapor]

his teammates are also prolly cheating

they're all 500 hour accounts 6 friends on list

empty battlemetrics

[cobalt jackal]

We are aware of this, and it is being looked into.

[cobalt jackal]

Should be fixed now

[random cape]

Hello, I can't connect to SEA servers without a VPN. Error: Connection Attempt Failed.

[cobalt jackal]

Connect with a VPN?

[random cape]

Yes, but it has a high ping.

[uneven topaz]

I need help regarding about playing with cheater
Could you tell me who the cheater of the team is?
Rustoria.co -SEA Medium

[cobalt jackal]

You can ask that in your appeal.

[uneven topaz]

Where do I file an appeal?

[cobalt jackal]

You can submit a ban appeal here:
https://rustoria.co/support/appeal

[uneven topaz]

Thank you!!

[past crypt]

i sent an appeal to get unbanned and i was wondering how i know when i get responded to and where i would see it at

[polar flume]

you can see at websıte ıts 1-3 days

[past crypt]

okay

thanks

[lilac spindle]

mods when i try to join server s connection attempt failed only for your server

[polar flume]

just keep try

[lilac spindle]

ave

i have

[unreal arch]

can a mod check my ticket its silly

[verbal cave]

It doesn't go to your server with this error. What should I do?

Dowloading world 0.0%

[cobalt jackal]

Tickets can’t be checked from here. You’ll need to wait for the admin team to review it.

[lilac spindle]

ted help

[cobalt jackal]

Sure. Try using a VPN to see if it helps.

[lilac spindle]

dude ive tried that, verified game files, restart

even f1 connect doesn't work

[cobalt jackal]

You might need to try again a couple of times.

[modern hawk]

It says my accoutn is ,,High risk,, what did i do?

[lethal dock]

yoooo the scientist on large rig they are mad laggy and will do 40 damage in 2 seconds
????

[cobalt jackal]

It means your account is considered high risk. You can submit a ban appeal.
https://rustoria.co/support/appeal

[lethal dock]

im playing rustoria us main btw

is it the server can it be rolled back or sum

i just died on there with mp5 and red card

hello anyone there

[modern hawk]

i just tried to link my discord account at the ban appeal but it says link failed

it doesnt let me link my discord to the appeal

[cobalt jackal]

Admins don’t interfere with gameplay or NPC behavior, so there’s nothing we can do about that from here. If you’re experiencing unusually high ping, please submit a ticket in #network-support

[cobalt jackal]

Have you already linked another account?

[modern hawk]

no, first time

[austere kindle]

i don't understand how it works, getting banned for high risk, waiting for 1-3 days for answer. Like why, even how to understand "high risk", i am 6k hrs, playing more then 500 hrs on rustoria!
If someone raid my base no any of admin will care of it..
I contacted support. got an answer that "Hi there, please provide us all of your steam accounts. This clearly isnt yours to start with."
I provide my alt account on laptop where my girfriend sometimes fishing for me, after this already get ignored 6 hours.

What rules i break, i don't understand

[modern hawk]

now it worked

[austere kindle]

That's so sad guys, playing 2 days without chill and sleeping and get this shit

[cobalt jackal]

I get why this feels frustrating. Unfortunately, we don’t explain high risk bans or discuss ban reasons here. Since you’ve already replied to support, you’ll just need to wait for their next response, there’s nothing that can be checked or done from here.

[mighty fox]

How can I add an account to the white list?

[cobalt jackal]

we dont have white list.

[mighty fox]

What should I do if I want to play on a sea server with a vpn from another region? How can I do this?

[raw pewter]

hmm just connect i think?

[ancient gale]

I still havent received support on my VIP not working for like 6-8 hours now. Can staff help me please?

[umbral sentinel]

banned for cheating?

[raw pewter]

it is US/EU offpeak , nothing much we can do

[umbral sentinel]

where do i do ban apeal

[cobalt jackal]

You can submit a ban appeal here:

https://rustoria.co/support/appeal

[umbral sentinel]

i got banned for cheating?

[raw pewter]

!appeal

[glass olive]

Hey, @umbral sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[umbral sentinel]

1-3 days ?

[raw pewter]

yes , 1-3 days

[umbral sentinel]

are bans done manualy? if so id like to know who banned me and see what proof they got lmao

[cobalt jackal]

Can be more or less.

[raw pewter]

exactly

[umbral sentinel]

My teamate got banned aswell? for playing with a "cheater"

[raw pewter]

appeal as well

[umbral sentinel]

can i do pc check? never cheated on rusty

[raw pewter]

nah , we do not do PC check

[umbral sentinel]

so how tf do yall verify that i was "cheating"? i am open to pc check

last game i cheated on was in 2020 minecraft

[raw pewter]

when people let us check a PC, do you think they will dumb enough to leave the software for whoever checking to find?
plus it is highly invasive in term of privacy, basically all Rust official server do not PC check player PC

[umbral sentinel]

trace files?

???

[raw pewter]

alt + delete?

[umbral sentinel]

not how traces work but alright

ill make an apeal yall just fucked my wipe

[raw pewter]

may be don't cheat and wipe don't get fucked up?

anyway, make an appeal and we will start there

we didn't even know why you get banned until you make an appeal

[umbral sentinel]

i was not cheating lmao i have clips on nvidia of all kills

[raw pewter]

alright 😐

[severe merlin]

whoever the admin is

who was doing my ticket and said the guy was afk go on US LONG e13 and e14 and watch for these cheaters

[cobalt jackal]

!report

[glass olive]

Hey, @severe merlin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[severe merlin]

i alreadu did and they sent me a message

they are all affiliated and were teaming with the cheaters and theres a massive fight on there base

im saying this so yall can try and see it as mods

[raw pewter]

i am guessing....if you are getting afk respond , which mean the player already afk / left the game

if player already left / not doing anything ,there is nothing for the admin to ban

if the player wasn't banned, there is no affiliated / assoication afterward

[cobalt jackal]

@fluid mango do you need help with something?

[fluid mango]

yes

i got banned not\ by mistake

[cobalt jackal]

You got banned, and it was not a mistake?

[fluid mango]

most likely yes i ve never played with cheqats

[cobalt jackal]

I probably misunderstood something. If you believe the ban was mistake you can appeal it:
https://rustoria.co/support/appeal

[fluid mango]

i have already filed an opposition there

[cobalt jackal]

Then you’ll just need to wait for the admin team to review it. The standard response time is 1–3 business days, and it can’t be sped up from here. Please wait patiently.

[wind lodge]

Bro i dont get it why u guys make the rain so rare...like people need rain to run farm base in the middle of the map

literally 1 days with no raid at all

[vestal orchid]

how to see how long ur vip last?

[silver anvil]

i have a bug id like to report

[raven mist]

We dont change anything on the weather

[wispy dirge]

https://donate.rustoria.co/account.php you'll see when it expires here

[wispy dirge]

What type of bug

[iron hornet]

!appeal

[glass olive]

Hey, @iron hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial gulch]

!appeal

[glass olive]

Hey, @glacial gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rich bear]

Hello,

I’m experiencing an issue connecting to the EU East Long server.

When I attempt to connect, I am disconnected with the message: “High risk account.”

I do not use a VPN. My Steam account is several years old, I have purchased many games and skins, and I have many hours played in Rust. I used to play on Rustoria servers frequently, then I stopped playing Rust for about six months while switching to a new PC. After returning to the game, I started encountering this problem. I have never had this issue before.

Could you please help me understand what might be causing this and how I can resolve it?

Thank you.

[fallow veldt]

!appeal

[glass olive]

Hey, @rich bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo hornet]

support doesn't work on a weekend? (The standard response time is 1-3 business days)

@fallow veldt

[fallow veldt]

You can still get responses on weekend, its just not as likely

[stiff pivot]

I can't join the server, the map won't load

[robust musk]

Have you tryed reloading your pc?

[stiff pivot]

Yes

[robust musk]

@misty dagger you are in waiting for support voice channel, im not able to use voice maybe i can help you trough here?

[misty dagger]

YES

High Risk Account

what is it

[robust musk]

Tryed appealing?

[misty dagger]

no

[robust musk]

Still like this? If yes reload your whole pc

[robust musk]

!appeal make a ticket here and admins will help you 1-3 business days

[glass olive]

Hey, @misty dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty dagger]

oke

[amber tinsel]

I need help

[cobalt jackal]

What you need help with?

[amber tinsel]

I have a question: how much time should I have to log into the server after leaving the game so that I don't get queued?

[cobalt jackal]

Should be 2 min

[calm ermine]

help me, I can't access the SIA servers with this error

[unique yacht]

hello

i made a support for a cheater. the cheater got banned but the team hasnt been banned.

[amber tinsel]

Why so small?

[cobalt jackal]

You might need to try again a couple of times, if that doesn't work try vpn.

[unique yacht]

Ted mosby can i ask.

why someone got banned for cheating but the team hasnt been banned for association?

we lost alot they cheating hard with 6 hours

[calm ermine]

I've been trying for 2 days now, and it's useless. There have been 2 game rollback patches, and none of them have worked.

[raven mist]

What ticket?

[calm ermine]

help me plz

[cobalt jackal]

VPN didn't help? Does this happen only on Rustoria, or on other servers as well?

[calm ermine]

It doesn't work only in Asia Rustoria

I'll try it with vpn now.

[vernal atlas]

on eu small pop i go deep sea and dont do nothing

[haughty kettle]

Hello, can I know the reason for the block? I didn't use cheats, only the cloud gaming service because my computer is weak. https://steamcommunity.com/profiles/76561198765298372/

[glass olive]

Привет, @haughty kettle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[violet ruin]

and the issue is?

most likely

[vernal atlas]

the issue is i dont teleport to deap sea

[rancid veldt]

Anyway, it's been 20 hours, I guess you don't care about us. When my friends write about other things, you look at them immediately, but you don't look at mine because you don't feel like it. And you think we don't understand that? 😄

[violet ruin]

go deeper into the sea

[violet ruin]

can you tell me what the issue is

[vernal atlas]

i did and got stuck on a invisible wall my friend

[violet ruin]

ok ill forward the issue

[rancid veldt]

I just want the ticket to be reviewed and responded to. I've provided all the information and I've been waiting for 20 hours. The wipe is over.

[violet ruin]

appeal or report

[rancid veldt]

appeal

You don't look at it when there's an appeal.

look at the report directly

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

for appeals

[haughty kettle]

Does the appeal process really take one to three days?

[rancid veldt]

My VIP time was terminated because of something you did unfairly in the middle of a wipe, and on top of that, my house was raided.

And you're deliberately keeping them waiting, not because they're busy or anything, everyone knows that.

You banned me without reason and completely disregarded my VIP time, you're a joke.

[austere forge]

#782dab check plsss

[haughty kettle]

Thanks to the support for a quick solution!

[violet ruin]

yes

[violet ruin]

go to #payment-support

[violet ruin]

report or appeal

[raven mist]

Every single appeal is being looked at

We just like to focus more on reports then appeals on the weekends

Especially at force

[vernal atlas]

why deap see not working at small pop eu this need to be fix asap

[raven mist]

Its a world event

Its not constant

[vernal atlas]

my friend dont treat me like i dint know deap see is open i cross the line and do nothing i still going deeper and i get stuck on a invisible wall

[pseudo hornet]

What are the chances that my appeal will be reviewed soon? I submitted it yesterday afternoon. I even purchased VIP status to play this wipe with my friends, and I don't want to spend the entire weekend in a false ban.

[humble hazel]

hello

check pls appeal #784658

I've been waiting for more than one day now.

[ocean thistle]

You will need to wait for a response so thank you for your continued patience on this matter

[ebon island]

why does when i use inventory or settings my fps drops to like 20-30

even tho i dont havve capped fps

[autumn cobalt]

<@&274971100184576010> can u pls send me flat of Bolderfields map pls,photo top view pls

[violet ruin]

what boat are u using

[quartz agate]

Hey did i buy vip twice? Had ut but never activated for low po

[opal plume]

can i create ticket somewhere

i would like to appeal

[robust musk]

!appeal

[glass olive]

Hey, @opal plume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell owl]

EU Low pop, look 1 direction and I get 20 fps, turn around and im back to 100+, server issue or update issue?

[compact coyote]

admins

can you pls review my ticket i got banned for no reason

[robust musk]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[autumn stirrup]

Restart eu long east - small lags last 20 min

[gusty radish]

Restart eu long eas lags

[ocean thistle]

@autumn stirrup @gusty radish thank you for the report. I've forwarded the issue

[autumn stirrup]

can u fking fix this

[ocean thistle]

Yes our team is aware and working on it. Hopefully you’ll see improvements soon

[sullen salmon]

https://steamcommunity.com/profiles/76561199258617867/ cheat on sea long

[frail wedge]

Dear Admins pls investigate Racism -> https://rustoria.co/support/bc62f3

[austere summit]

hello any support to ask a question

i was wondering on the server Rustoria.co - EU Mondays why does it say BPS-Never wipe while they have wiped for me?

[wraith kraken]

hello, why can't i connect on rustoria eu-medium, the loading completes fully, and right when i should get on the server, i get disconnected for cheating, i never played with cheats, i can even offer a pc check and all that

[frail wedge]

Dear Admin, pls investigate another racism. https://rustoria.co/support/08a2e4

[cobalt jackal]

!appeal

[glass olive]

Hey, @wraith kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[turbid trail]

!app

[flint siren]

any chat mods around

[torn bay]

I've been waiting in line on your server for 3 hours. It dropped from 200 to 20 in an hour, but it's only now taken me another 2 hours to go from 20 to 14. Why is that? I'm tracking the high volume of players logging in and out. I wonder why this is happening.

!help

[fallow veldt]

What do you need?

[flint siren]

my back is itchy .. i need a scratch

[soft egret]

Rustoria.co - EU Long slots can be expanded?

[raven mist]

Hmm, waste their time one more time

[torn bay]

I've been waiting in line on your server for 3 hours. It dropped from 200 to 20 in an hour, but it's only now taken me another 2 hours to go from 20 to 14. Why is that? I'm tracking the high volume of players logging in and out. I wonder why this is happening.

?

[raven mist]

The queue will only move whenever its under the max cap

[inner knoll]

Why i join the server and I geting kick by cheating?

[soft egret]

Rustoria.co - EU Long slots can be expanded?

[raven mist]

They wont be atm no

[torn bay]

ok thx,

[soft egret]

Why won't it happen now?

[raven mist]

Performance

[soft egret]

I understand, thank you.

[spring temple]

I need help. A friend of mine was banned, supposedly for associating with a cheater, even though no one on our team uses cheats. The strangest thing is that he was the only one banned, which makes me suspect it was an unfair ban

[mossy nymph]

i need help

me and a bunch of friends got ban because someone on the team use cheat. We didnt know. I have picture of innocence. I want to appeal for me and my team please I Have pictures. this was unfair ban by association!

[polar flume]

!appeal

[glass olive]

Hey, @mossy nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

you can appeal from discord

[mossy nymph]

how

oh ok i will link discord

it says i need a verified email to join. Does someone need to verify me?

[drowsy kiln]

yo someone invisible on cargo EU LONG

[torn bay]

pls open slot

[fallow veldt]

!slots

[glass olive]

Hey, @torn bay

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[sharp orchid]

76561199823586465 cheating aim

[fallow veldt]

!report

[glass olive]

Hey, @sharp orchid

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torn bay]

It's been 3 hours and I'm 14th in line. I need help.

[spring temple]

hey thimo

I need help. A friend of mine was banned, supposedly for associating with a cheater, even though no one on our team uses cheats. The strangest thing is that he was the only one banned, which makes me suspect it was an unfair ban

[fallow veldt]

!appeal

[glass olive]

Hey, @spring temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spring temple]

He opened a ticket, and I think it's unfair that he's being banned for no reason; we have things to do

[spring temple]

They are not responding to my friend's ticket

[fallow veldt]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly fulcrum]

my game crashes cuz of a rust update i update it rejoin sv and im in que

why no enough grace period its sad

[spring temple]

My friend was banned for no reason. It will take 3 days; the removal will probably be completed sooner 😭

lol

[chilly fulcrum]

now i have to wait 5 hrs like yesterday

[solemn orchid]

Bonjours, j'ai des abonnement qui se renouvel que j'aimerais annuler mes sa ne marche pas sur le site comment faire svp ?

[mossy nymph]

i was able to join and link my discord. please review my appeal If a mod is watching. I didnt get the option to upload a screen shot

[fallow veldt]

There is a 2min Grace Period

[chilly fulcrum]

pls can u guys increase it to 5 atleast

[fallow veldt]

I cant change that, but you can put it in https://discord.com/channels/274965952116817920/391694431272566795

[chilly fulcrum]

kk

[tacit veldt]

how do i submit a ticket

[polar flume]

!ticket

[glass olive]

Hey, @polar flume

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mossy nymph]

MOD i was not able to upload a picture of my innocence. How can I send a picture with the appeal so that I am believed?

[jaunty prairie]

!ticket

[glass olive]

Hey, @jaunty prairie

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deep dragon]

id of the cheating 76561199858655303

br main

[earnest quiver]

!ticket

[glass olive]

Hey, @deep dragon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opal plume]

I made an appeal but where can I see progress of appeal or anything response or something like that

[earnest quiver]

On the website where you filed your appeal.

[heady acorn]

Hi, I've been waiting in a 200-player queue for five hours on the EU long vanilla server. Can you speed it up? I'm tired of waiting because it's not normal for a 200-player queue to take 5 hours or more. Plus, there are only 600 players on the server...

[polar flume]

!slots

[glass olive]

Hey, @heady acorn

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[devout lagoon]

!report

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sly breach]

VPN

[grave flume]

hello i need help

why is it saying Ban Evasion when i try to join there is no reason i should be banned

[wispy dirge]

It could be a number of things, it would be best to file an appeal so the admins can take a look

[grave flume]

just did

how long do the appeals take?

just got off a 15 hour shift tying to play

[torn pine]

Good morning champs

[misty knoll]

https://steamcommunity.com/profiles/76561198406547893/ I bought a VIP, why doesn't it work?

[night lodge]

!ticket

[glass olive]

Hey, @night lodge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[heady acorn]

yeah but the server is too much lag

[mild needle]

!ticket

[glass olive]

Hey, @mild needle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[south mist]

hey mod

hey shenzy

if you wont unban me for my chat that i REPEATED FROM TEAM CHAT, can you unban me for 1 minute

i seriously need to say something to these bums in chat

they need to be aware of my presence amongst the skies

@raven mist

[limber cypress]

How long does it take to get a response to tickets?

[torn pine]

#1469744077821055139

[mossy nymph]

i made an appeal on support website. plz look at it

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[cobalt jackal]

#support message

[south mist]

my appeal was denied on the basis of a previous chat ban

by shenzy himself

[raven mist]

I didnt even handle your appeal

[south mist]

shenzyyy give me 1 minute

[raven mist]

It was based on what you said

[south mist]

howcome my tm8 wasnt chat banned

[abstract dew]

My friend was banned for cheating, but he doesn't have any cheats. The website won't let him appeal. https://steamcommunity.com/profiles/76561199024346277/ NOT A CHEATER LET THEM CHECK IN DEEP

[south mist]

cuz i got auto banned

[raven mist]

Because we dont moderate teamchat, obviously

[alpine anvil]

i want a guy in my team he has 1000's of hours but his old steam got hacked a little while back so hes had to get a new one so hes gota start again with almost no hours is he able to play? without getting false banned everything is legit

[south mist]

fine shenzyyy

30 seconds

we can work with that

[heady acorn]

If my entire team has VIP access and I don't, can they skip me the queue?

[raven mist]

Why?

[heady acorn]

because i have all my team playing on the server and i can't entry

and i'm waiting like six hours to enter the server

And on top of that, there was a longer queue yesterday than today, and it took me 1 or 2 hours at most to get in.

[alpine anvil]

want a guy in my team he has 1000's of hours but his old steam got hacked a little while back so hes had to get a new one so hes gota start again with almost no hours is he able to play? without getting false banned everything is legit

[robust musk]

he has a possability to get banned for ''high risk account'' as a precouterairy measure just be aware

[alpine anvil]

yeh thats fine but he can apeal that right?

[heady acorn]

please help me

[steep pivot]

Rustoria sea main can get admin on call?

[waxen shard]

lololol I got ban for nothing

[heady acorn]

brooooo the queue of EU long is so anoying

@raven mist please

[thorn prawn]

How to submit ticket?

[heady acorn]

the queue doesnt move

[alpine anvil]

will he be able to apeal that and play because he has a lot of hours

[heady acorn]

i have 42 players ahead of me and doesnt move

[west osprey]

I see you made an appeal. What are you confused about with your ban?

[steep pivot]

I can show you a clip of us raiding the boat base

[west osprey]

Raiding, or getting pushed through the side and using an exploit to your advantage?

[waxen shard]

its not on purpose we are trying to slow down the boat by blocking with a RHIB and my friend Zzz glitched through into their boat

[steep pivot]

I wouldnt say "using" since it wasnt intentional

[west osprey]

What was the next step after that happened?

Did you report the exploit?

[steep pivot]

if we purposely doing it then i have no issue now is just we raiding the base and suddenly a friend got pushed inside

[waxen shard]

we jst reached our base

[steep pivot]

so we suppose to just kill ourself if happend like that?

[waxen shard]

from the deep sea

[balmy cypress]

Sorry man but you have to wait, we won’t skip you

[steep pivot]

f7 report ya?

[west osprey]

YOU made an f7 report?

[waxen shard]

its an accident and we never do it a second time

you said like its on purpose

to be honest we were laughing so hard we didnt think about reporting the glitch

we jst shocked

[steep pivot]

Is there repeated reports that we did it more than once for you to claim us do it on purpose? Or is it your bias ban according to your vip players?

[west osprey]

Continuing on, and then going on in chat about it like it was an intended feature of the game (Your teammate absolutely said this) is an issue

[proven shard]

There is cheater on Us medium, jumpcheat, autoaim if admin have time can you check this guy? Cheater Id is 0xRUSTED . Sorry my English is bad haha

[steep pivot]

Maybe you can notice us to not do it again instead just ban without notice?

[west osprey]

If you think for a second I'd care to check who is a VIP player before or even now after a player is banned, you're wrong. VIP does not mean you can break rules lol

[waxen shard]

well its rust we are rage baiting that guy its not our fault it happen its the game

[west osprey]

So what about the group this was done to?

[steep pivot]

You have no care to ask or know what going on though

[steep pivot]

What about it? We were raiding them? regardless of the bug they would been sunk.

[cold matrix]

Rustoria usMedium Premium was beaten by a cheater id0XRUSTED

[waxen shard]

its just unlucky to them it happen by accident and there's no reason to ban us without notice

we are just having fun not hacking. Not doing exploit by purpose

[steep pivot]

Anyway the ban doesn't feel just to me. No notice straight shoot.

[west osprey]

Your teammate got pushed through a wall and used it to their advantage to take over someones ship. You don't care that those actions ruined another groups wipe.

[steep pivot]

So what do you recommend doing if you were in that situation

suicide lose you ak kit and give the enemy advantage?

[dapper grove]

the boat was about 400 health points from being sunk when my teammate got pushed through the wall. we were in pvp and suddenly he got pushed in what was he supposed to do?

[steep pivot]

"You don't care that those actions ruined another groups wipe"
So raiding is not part of rust?

[waxen shard]

raiding the boat still make them gone

[west osprey]

Who says you would have been sucessful in that raid?

[steep pivot]

Pls tell me what my teamate suppose to do?

[dapper grove]

100% successful loriemagpie , their boat was already blocked by ours and it was few clips from our guns to sink in

[steep pivot]

Im confident enough nonetheless

[dapper grove]

regardless of if he got into the boat or not , the boat was 100% sunk. they had no play there

sitting ducks waiting to be sunk

[waxen shard]

go in a call and we stream the video

its the game's fault and blaming us abusing exploit

[dapper grove]

we have literal video of the bug happening and the situation of how the boat sunk.

if you watch it you would know their situation at that point is hopeless. no way for them to be unsunk by us

[steep pivot]

I understand if you ban us if we abuse it more than once. But then it accidentally happend to us once you straight ban no notice?

doesnt feel right man. not cool

[waxen shard]

what about our wipe ?

[rancid veldt]

I really congratulate the authorized team; you didn't care for a whole day. I used the data I received very well, thank you :d

I've never seen a more useless server admin. If you send me your home addresses, I want to send you a plaque (the worst administrative team on the planet and in the universe) ❤️

[steep pivot]

So how @west osprey can you tell me what my friend suppose to do?

suicide and give the enemy full ak kit? Or continue since its the game bug.

[south mist]

suck it buddy, read the server rules

[drowsy stag]

the servers work for cracked clients ?

you know arab rust rusticaland and this tipe ?

[misty scroll]

We do not allow cracked clients

[steep pivot]

We obeying server rules?

[south mist]

-No intentional bug abuse it says under the server

if you use the bug a few times

its very clearly bug abuse

[waxen shard]

but its unintentional

[steep pivot]

thats the thing its not intentional

[waxen shard]

that's the thing

[cold matrix]

Rustoria usMedium Premium was beaten by a cheater id0XRUSTED

[waxen shard]

UNINTENTIONAL

[south mist]

how many times you do it|?

[waxen shard]

it happen once by accident

[steep pivot]

One report from the enemy team the admin straight ban,

[rancid veldt]

All I did was log into your server with my newly purchased account. I got a high-risk ban because I played well, but I'm really curious which server I'll be able to increase my playtime on. You banned me because of your whining players; you couldn't be a worse admin. If you want, come and check my computer 😄

[dapper grove]

first time it ever happened to us , we have sunk 4 other boats doing the same thing , never once have we accidentally been pushed into the boat by the game. It is not intentional

[neat pumice]

Your behaviour during and post abuse the bug, isn't consistent with someone who is a victim of a random occurrence in the game, it is however consistent with someone who knowingly gained an advantage through doing this, and took the opportunity to gloat. If you had been the victims of this, our policy on bug abuse would be protecting you instead - you said you didn't get a warning - you're getting a warning, a temporary ban. Life will continue after that week is up. If we had reason to believe that you were intentionally and persistently using this bug, you would be banned permanently

[cold matrix]

<@&274971100184576010> Rustoria usMedium Premium was beaten by a cheater id0XRUSTED Please check, I'm too scared to go out

[wise ice]

Its called trash talking have you ever heard about it

Its rust banters happen

[azure quest]

My boat is stuck at fishing village but like it dosent look like it’s stuck on anything what do I do

[dapper grove]

@neat pumice its rust , we are rage baiting, is that not allowed?

[rancid veldt]

Why are you answering me, my friend???

[steep pivot]

The post communication against the enemy is part of rust. Theres no way you can deny that people doesnt trash talk everyday in rust.

[raw ivy]

On the Rustoria EU server - main, there are two people playing with cheats, their id 76561199369870777

[west osprey]

He's not.

[steep pivot]

if you seen the clip my friend was suprised he went throught the wall.

[wise ice]

So if someone else managed to replicate the bug does he also get banned? its the first time we did it and found out about it , its an issue with the developer team we've never had another one else reported us for the same issue

It did not happen multiple times

[neat pumice]

Absolutely

Bug abuse is against our rules

[wise ice]

Thats so dumb if you ban someone who didnt even intentionally use it

Dont you think?

[waxen shard]

BUT ITS UNINTENTIONAL

[rancid veldt]

Will you respond to what I've written?

[waxen shard]

YOU BAN US AND RUINED OUR WIPE

[dapper grove]

@neat pumice how is unintentionally getting pushed in bug abuse?

[wise ice]

We didnt even did it intentionally

[raw ivy]

On the Rustoria EU server - main, there are two people playing with cheats, their id 76561199369870777

[steep pivot]

But It wasnt just since it is our first time, You asked, i provide the evidence

[wise ice]

We have never been reported anyother time the whole 2 days we've been in deepsea

[cold matrix]

This guy is a cheater so check it out id 7656119726190741

[waxen shard]

BASICALLY YOU BAN US BECAUSE WE TRASH TALKING IN RUST

[torn pine]

#1469744077821055139

[toxic shard]

!report

[glass olive]

Hey, @cold matrix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[waxen shard]

THAT'S PART OF THE GAME

[steep pivot]

if you want to psychological then you can read if you are suprised you get bugged inside then you havent done it before no?

[wise ice]

No one else in the server has reported me i am Zzz i just found out unintentionally we did not do it on purpose

I was just rage baiting / trashtalking the person afterward

[steep pivot]

https://streamable.com/074gz6

[devout lagoon]

у меня 100 очереди я стою с 8 утра

[wise ice]

If you want you can bring it up to the devs about this issue

[rancid veldt]

<@&274971100184576010> Answer ? All I did was log into your server with my newly purchased account. I got a high-risk ban because I played well, but I'm really curious which server I'll be able to increase my playtime on. You banned me because of your whining players; you couldn't be a worse admin. If you want, come and check my computer

[steep pivot]

can see the evidence is this the reaction of a intentional?

[wise ice]

We didnt ( Abuse ) or intentionally use it

If it was intentionally multiple parties would've already reported us to admins

This is the first time we found out about such thing

[limber cypress]

@raven mist anserw the appeal pls

[toxic shard]

!appeal and provide your previous accounts

[glass olive]

Hey, @rancid veldt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen shard]

Watch the video and jst unban us

[steep pivot]

People can judge if this the reaction of a intentional bug abuser?

[rancid veldt]

It's been a day since the wipe ended, and the VIP membership was wasted. what should I do?

please tell me

[raw ivy]

this guy playning is a cheats play in rustoria eu main id 76561199369870777

[wise ice]

nintentionally
/ˌʌnɪnˈtɛn(t)ʃənəli/
adverb
not on purpose.
"I may have unintentionally misled some of you"

[neat pumice]

Seems a lot like it yeah, seems like you're driving the boat at a specific angle, and inexplicably jumping out at the opportune moment in order to abuse the bug

[wise ice]

( Not on purpose )

[balmy cypress]

lol you kinda answered your own question with “newly purchased account”

[wise ice]

We were using the boat to block the ship

It worked the first couple of times but we never managed to ( bugged in )

[steep pivot]

To stop the boat at the sea you need to ancor infront of them. I suppose you havent played the deep sea

[wise ice]

It never happened throughout our whole playtime

[steep pivot]

We are first to discover how to stop the boat at the sea so

[wise ice]

This was the first time that this bug occured

We even used our mainboat to do the same thing

[rancid veldt]

Then they wrote to the license holder and said, "Don't sell these new accounts anymore, or come and check this damn computer and do your job."

[wise ice]

Did we drive the boat also on a specific angle to bug in?

[raw ivy]

this guy playning is a cheats play in rustoria eu main id 76561199369870777 <@&274971100184576010>

[wise ice]

Like i said no other parties has reported us the whole time we were at deepsea

[waxen shard]

you making words up 'driving the boat at a specific angle' that's crazy

[west osprey]

Did you make an appeal?

[wise ice]

Glitches happen especially when its still new

[steep pivot]

Theres no way you can say intentional. We just trying to stop the enemy boat from escaping thus my teamate accidentally glitch in is intentional?

[wise ice]

And we did not do it ( intentionally )

[waxen shard]

just unban us and we let it slide

[neat pumice]

You asked us to review your clip - seems to me that you knew exactly what you were doing 😄

[rancid veldt]

yea

waiting 1 day

[cobalt jackal]

!report

[glass olive]

Hey, @raw ivy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid veldt]

Or don't ban me for no reason, friend. I'll play from a new account if I want; it's none of your business. I've sent you my new accounts, but you're not even looking at them, and you're laughing like a child.

[waxen shard]

use boat to slow it down wtf are you talking

wht the hell i know what im doing

[balmy cypress]

lol it’s completely our business

You play on our servers

[west osprey]

You're welcome to play elsewhere 🙂

[wise ice]

So if another person accidentally did it they still gonna get banned?

[rancid veldt]

You understand without reason why I should play somewhere else, you don't even check. That's all I'm wondering, why? why?

[cold matrix]

I sent you a report, so please take a look.

[balmy cypress]

Make a #payment-support ticket and we can discuss refunding your VIP if you don’t get unbanned, which will only happen if you can provide us with your main account so we can ensure our players don’t have to play against people on brand new accounts

[wise ice]

Is that what you're saying so you just ruined other parties just because of a bug the dev havent patched out?

[steep pivot]

if you play the deep sea YOU WILL GET BAN

[wise ice]

And we did not ( intentionally did it )

If we did it alot of times wont multiple people already reported us?

[steep pivot]

you are not allowed to raid in the deep sea

[raven mist]

They were banned already btw

[west osprey]

You are not allowed to abuse bugs on our servers.

[rancid veldt]

I've been writing this since yesterday, it shouldn't have been too difficult for me to tell you this, thank you for being able to write.

[wise ice]

This is the first time the issue has been brought up and you resort to banning our team for the entire wipe because of a bug just occured....

[west osprey]

#payment-support

[steep pivot]

Dint abuse, evidence provided.

[wise ice]

This is not like the rock bug glitch where you know what you're getting into

[balmy cypress]

Today is the first time I see your messages, sorry nobody told you this already.

[wise ice]

We've been using the Rhib to block other peoples boat on multiple occasions

[rancid veldt]

Yes, they didn't say anything. Thank you, and I apologize for my angry remarks.

[wise ice]

And that has never happened before only this one time that it did and the person reported it and we all get banned? kind of unfair dont you think?

[steep pivot]

I understand you guys want to hold your ego but is alright understand. I guess you guys can remove the deepsea in your server till the update it.

[dapper grove]

@west osprey abuse is if we are doing it intentionally , abuse if we did it multiple time. But its the first time it happened and it happened UNINTENTIONALLY.

[rancid veldt]

okey thanks

[cold matrix]

How can I check if I've been banned?

[wise ice]

Just admit that trash talking isnt allowed and ban every other people for bming

[balmy cypress]

It’s okay and I understand, and sorry you have to go through this process. please make the #payment-support ticket when you have a chance and I’ll help you with the VIP

[cold matrix]

Thank you for the management

[misty knoll]

ADMIN

CHEK MY TICKET RU-1918

[balmy cypress]

Login to the server? Haha

We don’t have a public ban list

[cold matrix]

Thank you admi

[misty knoll]

CHEK MY TICKET RU-1918

[cobalt jackal]

Please be patient, it will be reviewed. Posting it here won’t speed up the process.

[misty knoll]

I've been waiting for 2 hours already, what did I pay money for?

[cobalt jackal]

You’ll need to wait for a response just like everyone else.

[limber cypress]

@naive remnant

@raven mist anserw the appeal

[misty knoll]

Tell that to the guys who are making a HOLE in my house while I can't go in because of the poor work of your support

[limber cypress]

@balmy cypress anserw the ticket

[balmy cypress]

Wait for us, tagging will make it take longer

[limber cypress]

[devout lagoon]

я вашу маму ебал расширте слоты на лонге заебали сучки ебанные я иза вылета в очереди стою 3 час

[proper gale]

@cobalt jackaldo you have access to see reasons for EAC bans?
i got my appeal accepted then after i tried to start the game again i got banned again which is so weird.

[cobalt jackal]

Sorry, I don't have access to any bans or appeals

[proper gale]

do you have any idea about why i would get my appeal accepted then as soon as i try to start game i get banned again? is it related to using a vpn or something?

[frigid cloak]

can someone please help me and my team me rustoria eu biweekly, me and team a stuck with a new boat on nothing, we are basically floating in air in the sea, and cant get it unstuck.

[cobalt jackal]

I don’t have access to ban details, so I can’t see what caused it. It could be related to many things, but I won’t speculate. If it happened again, you’ll need to submit another appeal and explain what happened there.

[frail wedge]

Dear Admins pls investigate Cheater -> https://rustoria.co/support/dc3335

[cobalt jackal]

!report

[glass olive]

Hey, @frail wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail wedge]

u dumb? watch my message.

[cobalt jackal]

Admins don’t interfere with gameplay.

[cobalt jackal]

Sorry. You’ll need to wait for a response just like everyone else. Posting it here won’t speed up the process.

[raven mist]

Relax

also stop posting every single ticket you create here 😭

[frigid cloak]

i wouldnt say this is gameplay, we just started floating and cant move

[obsidian grotto]

I was banned for no reason, and when I appealed it was denied. I demand at least that they review my PC and the reasons.

[limber cypress]

bro review the appeals pls i know that there is a lot but pls

[misty anchor]

why am i banned for cheating on rustoria? barely even played on it and when i load in to play ive gotten banned lmao

what is this shit

[cobalt jackal]

We don’t do PC checks. If your appeal was denied, that decision is final and there’s nothing more that can be done from here.

[cobalt jackal]

You’ll need to wait for a response. Posting it here won’t speed up the process.

[misty anchor]

HOW DO I MAKE AN APPEAL

[obsidian grotto]

Is it forever, or is there a way to prove I'm legal?

[cobalt jackal]

!appeal

[glass olive]

Hey, @misty anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian grotto]

Please Ted, don't use anything, they can't ban me just like that.

[cobalt jackal]

As I said, if the appeal was denied, the decision is final. I can’t check ban durations, and I don’t know the reason for your ban.

[cobalt jackal]

What was the reason you were banned?

[obsidian grotto]

Okay, thank you very much for responding.

[obsidian grotto]

He accuses me of cheating, when I truly didn't use any programs or anything. I play all my games legally, I have no bans or anything like that.

It's very unfair because I recently bought the game and I get banned for practicing too much and dedicating too many hours to it.

[wraith spear]

Is it possible to lower my high ping if I live in Dubai?

only use vpn?

[cobalt jackal]

Okay. I don’t have any details about your case, so I won’t speculate about the ban duration.

[obsidian grotto]

The thing is, I only have 300 hours, I think.

[cobalt jackal]

You could try that.

[cobalt jackal]

That’s not a reason for a ban. We don’t ban players just for having low hours.

[obsidian grotto]

Is there an admin who can answer my questions?

[crimson plaza]

why am i getting muted for f""got when u got guys saying hard r n shit

[thin plover]

they are both mutable...

[crimson plaza]

okay then these other people need muted

[thin plover]

can you make a ticket and I can mute them

[crimson plaza]

dude literally is prasing h1tler in chat

[thin plover]

then please make a ticket

if they are breaking our chat rules then we will mute them

[acoustic coral]

any chance someone can look at my ticket?

[thin plover]

chances of your ticket being looked at is 100% but it's just a question of time, be patient

[acoustic coral]

[acoustic coral]

i get it but im high risk account banned i was thinking this isnt really a case I can link my main account

i offered to join the server on that one to show the proof so you guys could see there shouldnt be an issue

[humble hazel]

Hi

it's been 3 days since I've been waiting to see the appeal.

[thin plover]

so you mean a ban appeal? that will also be looked that, just be patient

[median crown]

!report make a ticket and try not to call them out in chat

[glass olive]

Hey, @noble portal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic coral]

yeah its a ban appeeal, thakns i just want to play really bad before i gotta work haha

[noble portal]

i use support

and make ticket

[median crown]

we dont take tickets through discord so if you suspect a player is using foul play and wish for them to be looked into then you need to create a ticket either in game using f7 or on the support website --> https://rustoria.co/support/report

[dusty kettle]

como hago ticket? pa desmutear

!ticket

[glass olive]

Hey, @dusty kettle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[heady acorn]

I've been waiting all afternoon in a queue of 200 people, and then just as I was connecting to the server, it kicked me out of Rust. Can any admin help me? I'm having such bad luck.

[limber cypress]

@balmy cypress sorry for bother you can you check dm?

[stark girder]

where can i see updates on my ban appeal?

[cobalt jackal]

You can see updates on the support site where you submitted your appeal. If you have linked your Discord, you should receive an answer by our bot in DMs.

@stark girder

[stark girder]

i didnt recieve any dm but i found the page on the website

[drifting hamlet]

how can i open ticket please ?

[stark girder]

how long does a response on ticket usually take?

[stark girder]

on the website

[drifting hamlet]

can u give the wedsite

[limber cypress]

one question i got unbanned but i cant enter into the servers

[cobalt jackal]

!ticket

[glass olive]

Hey, @drifting hamlet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber cypress]

¿

[drifting hamlet]

@cobalt jackal hi can i talk to u in voice chat please ?

if u have time of course

[cobalt jackal]

Sorry, but I can't right now. What is the problem?

[drifting hamlet]

i got banned high risk account and i made a ticket i just wanna show u some clips to get ur approve or like proof xD

im recording

[cobalt jackal]

No need to, I don't have access to appeals. You’ll need to wait for a response. Posting it here won’t speed up the process.

[drifting hamlet]

ah okay

[austere kindle]

guys, there 3 cheaters on sea long

i made ticket, check please

[burnt kernel]

help, **high-risk account, rust.**😭

[wispy dirge]

?appeal

[glass olive]

Hey, @burnt kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere kindle]

Ticket #0b3405 check please, hard cheater

[frank berry]

people cannot play on new account these days?

[cobalt jackal]

Posting it here won’t speed up the process.

[burnt kernel]

I just bought it for some friends and they banned me.

[frank berry]

unlucky friend if u have record or something show them

[stark girder]

yeah bro like i dont even know how do they like decide for if ur account is high risk or not? i also got banned for the same thing but i dont know how my account is high risk. only thing is that i have like 100 hours and just litterly only play pvp servers like r2 and ukn.

[burnt kernel]

Man, what a bummer. Well, we'll just have to wait three days.

[stark girder]

yh i geuss its sad because i was playing so good aswell

[drifting hamlet]

@burnt kernel why 3 days tho ?

[burnt kernel]

That's what support says when you appeal. I get a response within 1 to 3 days.

[still wraith]

https://gyazo.com/0019581df87b6a28562bc04336e4188d

It says my appeal was accepted but when I log on it still says im banned for cheating

<@&274971100184576010>

https://gyazo.com/dbb0220443d1509c6f0cdea25eb72483

[flint siren]

Ticket #af9a91

Ticket #8d85a4

flying

😄

are u guys ok /

dude is flying infront of me

[lyric basalt]

we are

[flint siren]

and ur not doing anything

[raven mist]

Your report was already replied to

lmao

[drifting hamlet]

@raven mist Can u answer my ticket please #a7ca2d

[upper siren]

why water dont working eu long

server bug

<@&274971100184576010> 🥺 😭

[cinder vigil]

Large oil rig on Rustoria US long is glitched a.i won’t work and cargo heli is just frozen out in the ocean not dropping heavies

<@&274971100184576010>

[mellow steppe]

i just got banned helping friends move there loot havent even played with them in the wipe and i was with my whole other team i didnt know anything at all wasnt even in team with them

i had vip to 🙁 can someone help me please

[prime thunder]

!appeal

[glass olive]

Hey, @mellow steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow steppe]

hey thanks

🙁 jsut makes me upset

[rotund portal]

whats happening with eu long ? its aways like that? server is suffering, too much lagg , and average fps is 8fps in bm, similars servers in size and pop like moose us montlhy are with 15+ fps

are the admins aware of the problem?

animals + scientists ai are already off, but pvp and heli are still impossible with so much lag

i had such a good experience in eu main last week, that i bought vip for all my team to play long, and i `m regretting it all day

[raven mist]

Yes we are aware, devs are working on it

[tardy root]

are turrets supposeto shoot at people? mine arent doing that

[subtle fossil]

we pay 8£ for play this laggy server (EU LONG) PLS RESTART SERVER

[storm igloo]

I got banned for playing with a cheater in a group who I was not aware that was cheating and apprently I am perm banned? I though I was only 7 days and on top of that it was my first offense ever and once again I was not aware that they have gotten banned in the past or that I was playing with a cheater is their anyway I could Appeal in the future or no I am overall just confused with the situation

[floral lichen]

soooooo ive joined steam and followed on twitch and youtube but its not registering it

it registerd the discord tho

[rotund portal]

any eta? its sunday.... 3 days

[ionic peak]

where do i go to cancel my subscription for a server

<@&274971100184576010>

[random steeple]

actually like wasted vip, pls refund

[marble yew]

can an admin despawn a dive site

one spawned under my boat and is holding us hostage

af15

[misty anchor]

!appeal

[glass olive]

Hey, @misty anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The administration does not interfere with the gameplay.

[fading carbon]

muted for saying ngl do you like what we did with your stone?

[mellow steppe]

hey can someone look into my ticket please 🙁

[mild surge]

<@&274971100184576010> br long super lag

[earnest quiver]

appeal or ticket?

[mellow steppe]

its and appeal

its super upsetting i have vip on the server and was helping people move loot from a base have never played with them kinda like just allies and they got banned and i did aswell :/ idk if theres a way to check i was with them for like maybe 10 minutes

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow steppe]

do u think they will unban me

from your point of view

[earnest quiver]

There are always chances

[robust musk]

Staff cannot interfere with gameplay

[robust musk]

Is it your first affiliation ban?

[ebon island]

I cant see the tree mark

after force any idea how to fix it?

[rustic night]

Hello Monologic, this is rust. are we suppose to feel bad about a game that is suppose to be about PVP and raiding? I believe in terms of your rules. If it's not intentional, it should not be a ban already after we provide all the information and willing to provide more clips of us raiding others as well. (this is for your intentionally abusing bugs).

As for your warning? just cause we trash talk in a PVP game? isn't spamming or toxicity equate to a temporary mute unless continued? i'm not aware that Rustoria decides to ban over trash talking. Please clarify on that matter.

[rustic night]

seems alot like it? could u tell me which part of the clip did you even see him glitch in? I personally can't even see the part he glitch in

[rustic night]

So basically, from what i can infer from your statement. is that what we're doing. Which is to drive the new NPC boats (which are faster than most base crafted boats and using it to out maneuver our enemy. is apparently not allowed also?

[ebon island]

I cant see the tree mark
after force any idea how to fix it? <@&274980199668645888>

[rustic night]

based on all the replies i read, it seems you should really open up a PVE server instead.

[rustic night]

we have the full raid clip. of others as well this case, to show we already have ample of resources that is able to complete it regardless of bug.

[cobalt jackal]

If you dont need help, please move to #general

[teal cedar]

could an admin delete a vending machine for us on a server cus we lowk misplaced it...

[cobalt jackal]

No, admins don’t delete or move player items. You’ll need to deal with it in-game

[rustic night]

I need help with your fellow admins with their "justified ban"

that's why i'm replying to their msgs about our case.

[cobalt jackal]

If you are banned you can submit a ban appeal here:
https://rustoria.co/support/appeal

[raw pewter]

If you were banned, go justify your action in appeal, not here. If your appeal has been denied, writing an essay here won’t change the ban result.

[acoustic condor]

Hey, can any admin help me with one thing. I did get risky account ban like 1 and half day ago. I did appeal it. I wish that I could get help with that. Its sad that I won't be able to play with my friends anymore.

[earnest quiver]

The standard response time is 1-3 business days

[dry locust]

Hello, I went to ban support to try an appeal, but the site says it cannot detect a ban. When would it detect it?

[earnest quiver]

On average, information about a block on a website appears within 20-30 minutes after the block is received.

[mint tendon]

Hello, I recieved a ban for playing with a cheater I don't know who was cheating and i don't know how it happened? How can we know who the person was and what cheats they were using so we can call them out

[ashen olive]

Good afternoon, I wrote a ticket on the website, I didn't use cheats, I used the ban on bypassing YouTube Discord, and I'm ready to pass any checks

[cerulean plume]

Hi Support, I just got banned for cheating from SEA main, I think it is for VPN usage. Please assist thank you. #aae8e5

[robust musk]

!appeal

[glass olive]

Hey, @mint tendon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint tendon]

Thanks guys, I appreciate it.

[cerulean plume]

@robust musk Alright thank you

[hidden cave]

!appeal

[glass olive]

Hey, @hidden cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal plover]

how do i get information on my ban appeal?

[sullen salmon]

wtf?

[waxen night]

guys

purple?

or