support

[hasty salmon]

up pop for sea long

[gloomy elk]

HELP US

[hasty salmon]

why do you guys never up pop for sea long

[last herald]

@austere quest please bro look at what im telling youy

[austere quest]

!steamid

[glass olive]

Hey, @last herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cobalt jackal]

Hey, What you need help with?

[last herald]

https://steamcommunity.com/profiles/76561199022845464/

[last herald]

@austere quest

[gloomy elk]

@cobalt jackal connections attemp failid sea long 4 people cant connect

[hasty salmon]

restart game why then verify game files

[austere quest]

I'll forward internally, not sure why it doesn't show up for you

[hasty salmon]

@gloomy elk

[last herald]

finally ty

[soft heron]

can u do that for me aswell?

[gloomy elk]

I've already tried everything

[hasty salmon]

then its ur internet

[gloomy elk]

no

[hasty salmon]

its nothing to do with sever

its u trying connect

ands its failing

[gloomy elk]

4 people from different countries can't connect

[hasty salmon]

oh

well i have no clue

up pop for sea long

[boreal elbow]

@cobalt jackal

[last herald]

teds ai i swear

[boreal elbow]

innit mate

[austere quest]

!steamid

[glass olive]

Hey, @hardy saddle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy elk]

@cobalt jackal

[soft heron]

ted are you real?

[broken delta]

is us small or us medium premium wiping again at 3 est?

[soft heron]

do you have a supreme source coding you?

[last herald]

@austere quest did you fix it for me so that i can create a ticket?

[cobalt jackal]

Have you tried reconnect or vpn?

[austere quest]

No, I forwarded it internally. No ETA

[soft heron]

76561198189482057

[hardy saddle]

https://steamcommunity.com/id/n0rw3yontop/ Thats the link to my account

[broken panther]

Guys i reset my pc today and now whenever i play rust my whole pc stutters like every 10 seconds my whole pc fps will go down to 0 fps for a milisecond and go back up it worked fine before i reset my pc. I have rtx 5060 ti 16gb 32gb ddr5 ram ryzen 5 9600x and everything on my pc is updated

[last herald]

so what we saying 5-10 business days?

[soft heron]

please help ii have same issue as mojo we are on same team same reason

[cobalt jackal]

Please move to #general

[soft heron]

76561198189482057

[flat dome]

@austere quest hi My main account was unbanned, but my second account is still high-risk banned and I can’t appeal. Can you help?

[gloomy elk]

No

[soft heron]

💀

[boreal elbow]

ted stfu mate

[hardy saddle]

Fellas if you've ever been banned before and came back that is probably whats happening

[last herald]

dont attack ted he might become selfaware

[hardy saddle]

I was game banned 7 years ago and it pinged all my info on my new account. They are working on getting people unbanned unless you're a recent cheater I would assume

If thats not your issue idk what is but good luck all

[void estuary]

why were you game banned?

[hardy saddle]

I

[void estuary]

once a cheater always a cheater

[hardy saddle]

Buddy made scripts and we tried them on UKN. Never deleted the software lol

[void estuary]

sound like a loser

[gloomy elk]

@cobalt jackal

[hardy saddle]

Facepunch clearly doesnt believe that lol

[void estuary]

keep crying for support.

[hardy saddle]

Im unbanned lol so cry about your issue

I was 15 buddy calm down

[void estuary]

once a loser always a loser

[hardy saddle]

Womp Womp

Thanks Admins!!!!!!!!!!!!!!! 🙂

[austere quest]

Thank you for what patience you had!!! As we were saying, we try to get to them as soon as possible!!

[proper sluice]

fix sea long connection pls

[boreal elbow]

yh and you cant review our appeals, what a great service!

[austere quest]

Have some patience! Move to #general. Thank you!

[last herald]

@austere quest are any of the mods who can unban peopke online or nah

[austere quest]

Only the banning admin can review the appeal, so it doesn't matter who is all online.

[last herald]

are any of them on or nah

@austere quest

[austere quest]

I'll forward it to the banning admin, but we don't share who the banning admin is.

[last herald]

@austere quest are you forwarding my ticket?

[dark reef]

Guys, I bought a VIP ticket, but it hasn't arrived yet. I've been waiting for 50 minutes. How can I get this VIP ticket?

[austere quest]

I forwarded your ban information to the admin. They'll take a look when they can.

[last herald]

@austere quest so am i at the front of the list

[austere quest]

No. It's unlikely that you're going to get unbanned early. You were playing with a cheater.

We don't discuss bans in here though, so don't type a book out because it literally doesn't change anything

[last herald]

thats the thing i wasnt playing with a cheater tho now i know you hear that everyday but i dont even knwo the guy who im supposed to have played with he wasnt in my team ui he wasnt authed on any of my bases tc=-

[paper sentinel]

is a ping around 100 normal on these servers first day wipe ?

[last herald]

depends where your from

[boreal elbow]

dc stfu

u african slut

[paper sentinel]

germany man

[last herald]

i think thats a lil too high then yh

[prime solar]

Where i can buy the vip ?

[paper sentinel]

nothing i can do about it right xD

[balmy cypress]

https://donate.rustoria.co/

[last herald]

not sure tbh but i would ask for help fro m any of these admins youll have to wait 1-3 business days for help

[paper sentinel]

perfekt hahahaha

then ill just kill myself till then

[austere quest]

Move to #general. You've already been given the answer to your questions.

[austere quest]

https://www.iasp.info/suicidalthoughts/

[paper sentinel]

hahaha

[onyx meadow]

Admin, I was trying to type BP FRAGS, and I left out the R and I got sever muted, I am a solo and need my mic please... can you review me?

[steep bison]

my vip for us long dont work

[fallow veldt]

!appeal

[glass olive]

Hey, @onyx meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[carmine ridge]

whyv i bought q skip for eu long for me to be in q

[coarse heart]

you can upload the map with the br long file. I can't download it, I have endless map downloads.

[fallow veldt]

It may take a bit for the privileges to work

[carmine ridge]

i bought q skip like 16 hours ago is that still the case anyway?

[balmy cypress]

Hi, please use #payment-support

[patent dove]

admin good afternoon

i need some help i pay the month vip and this says i dont have one can u check that pls https://steamcommunity.com/profiles/76561199810788941/

[fallow veldt]

Create a payment ticket please https://discord.com/channels/274965952116817920/883058174570135572

[amber maple]

I was banned for using cheats that I don't have
https://steamcommunity.com/profiles/76561199655548291/

[faint shell]

help me pleace

[sharp pivot]

helllo do the rustoria servers have crash proiorty queue ?

[faint shell]

When I enter the server, I get kicked and in the details it says cheating. I don't use any cheats. What should I do?

[hasty salmon]

whens sea long sever restart

[faint shell]

I just bought the game

[median crown]

!appeal please submit an appeal on the support website

[glass olive]

Hey, @faint shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

!appeal

[glass olive]

Hey, @amber maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[faint shell]

I bought a VIP to log in faster. I log in and it kicks me out and says cheating in the details.

[median crown]

you will need to submit an appeal on the support website

[median crown]

https://rustoria.co/support/appeal

[patent dove]

Hello admin, the problem was fixed, but now I have another problem. I accidentally bought VIP again. How can I get a refund?

[austere quest]

#payment-support <- Make a ticket there for assistance!

[patent dove]

say i have a limit i just can do one

Ticket limit reached, You already have 1 tickets open of the 1 allowed for this panel,srry

[hasty salmon]

up pop for sea long

[south mist]

yo

lmk when yall can check my mute appeal, i repeated what my tm8 said in team chat and got banned for 4 days

even though he could say it in team, i just said in global and got banned

[raven mist]

Yeah no, not going to be unmuted

[grave plover]

so much free activity if any chat mod wants on US long

[raven mist]

you were literally talked to last year about your chat

[cunning kestrel]

i bought vip and cant laod in after 5m im timed out

[median drum]

my friend bought VIP and does not get to skip que, help plz ❤️

[stiff sequoia]

i bought vip and still cant load in

[steady quiver]

Same here for me, also bought VIP, status on website is complete, but still in queue

[mint warren]

!vipissues

[glass olive]

Hey, @median drum

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[mint warren]

Also #payment-support

[median drum]

THX

[regal fiber]

can someone respond to my payment support ticket

[astral zephyr]

Здраствуйте можно ли у кого то спросить?

sorry one question

[icy mountain]

Any admin wanna message me about a cheater I don't have his id as I drowned but have player number

[gusty thorn]

How can I solve the problem of getting a "cheating" error when logging into a server, and this only happens on Rastoria servers?

[glad granite]

how i can solve this problem i was traying to enter in a server and i was doing other things and when i check for the withing list that i was i was banned and i can't enter in any server

[narrow horizon]

Hi could you please take a peek at the ticket #ec14d5?

[regal fiber]

No don't peek
can you peek at this ticket first please #1469079437654888519

[hollow basin]

Hello, I bought a VIP pass because my PC isn't running very well, but after purchasing the pass, my graphics card won't let me log into the game and I can't use the VIP pass. Is it possible to get a refund?

<@&874995535881326632>

[manic crag]

Hello admin, I'm banned from the BR main server and I didn't even log in. @golden flower <@&274971100184576010> <@&874995535881326632>

[acoustic coral]

hello admins i was banned on high risk?

[icy mountain]

How do i make a ticket

[calm ermine]

Guys, have you dropped off?

[raven mist]

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

All of your answers are here ^

[calm ermine]

Guys, have you dropped off?

[raven mist]

?

[spiral jackal]

@raven mist can u help in network support asia-3017

[icy mountain]

How do i get an admin to message me about a cheater?

[balmy cypress]

https://rustoria.co/tickets/

[south mist]

please shenzy

i am a changed man

how else can i brag to people about how loaded i am?

[calm ermine]

Wiped blueprint?

[gusty thorn]

How can I solve the problem of getting a "cheating" error when logging into a server, and this only happens on Rastoria servers?

[calm ermine]

Global wiped?

[eager parrot]

Where i can contact some admin or should i just create ban ticket

[spiral jackal]

sea long dee[ sea??

[grand loom]

i bought queue skip but its not working, what do i do

[spiral jackal]

whatit say

[grand loom]

it just puts me in queue

[spiral jackal]

reload rust

[grand loom]

doing that rn

[regal fiber]

fix the vip thing in queue no matter what

[grand loom]

so this isnt just a me issue

[raven mist]

Both make a #payment-support ticket please

[spiral jackal]

sometimes u js gotta restart

usually itll js load in tho

[regal fiber]

I made one exactly an hour ago i think i would have got in if i wait in queue instead

https://discord.com/channels/274965952116817920/1469079437654888519

[wanton token]

How to report a cheater in page

[azure quest]

I made a boat build station but im outside the range of harbor and it till says to close to harbor to place it, is this me or is it a bug

[narrow horizon]

Can u please look at my appeal?

Appeal #ec14d5

[hoary flare]

как написать тут в потдержку?

[sleek umbra]

I purchased VIP but it didn't come through. I can't log into the server. I reported this issue. Can you help me urgently?

[regal fiber]

Is anyone reviewing the payment support tickets at all

1.30 hr for vip access after i paid is wild still didnt get it

[hoary flare]

я с тобой согласен

я стоял в очереди 30 был и меня просто отключает сервер

это просто клас

я стоя 3 часа

а поддержка у них самая туфтовая какая есть\

и еще закрывают

поуволнять бы их

игроков вооще не ценят

зажрались

[stray mountain]

How do I cancel my subscription I don’t have a computer anymore

I can’t find it on my phone

[grand loom]

what should i do

[compact quail]

please help support

im in call please help

[halcyon walrus]

just bought vip, still on the line on the server

[grand loom]

happened to me, I made a ticket, they closed the ticket claiming the issue was resolved, and I am still stuck in queue...

[shy remnant]

!cancel

[glass olive]

Hey, @stray mountain

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[shy remnant]

Open a #payment-support ticket

If you were in queue

And they fixed it

Relog

[grand loom]

i did

https://discord.com/channels/274965952116817920/1469100109508907028

[shy remnant]

Did you reconnect after they fixed it ?

[grand loom]

i did relog and i did attempt to restart my game

nothing worked

[shy remnant]

Alright they'll check it 🙂

[grand loom]

perfect, thank you

[shy remnant]

Same as above, if you bought VIP while being in queue, relog. If still no queue skip open a #payment-support ticket they'll help you asap

[halcyon walrus]

i did that

made ticket while ago, still waitign

[shy remnant]

U made a ticket 2mn ago

lol

[halcyon walrus]

yeah while ago

[muted pilot]

where can i make a ticket? got association ban from random off discord lfg

[dusty sorrel]

!ticket

[glass olive]

Hey, @muted pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[oblique canopy]

can yall help me my game crashes every time after it loads me in

i cant get into any server

[unique tangle]

Is there any support here

We are waiting for one in the voice

[raw pewter]

hmm what do you need?

[unique tangle]

I got a high risk band and I want any one to check my pc

I already made a report and it declined for no reason

[hoary flare]

я ебал эту потддержку

самая конченая которая есть это тут

это наша вено но ты покупай вип чтобы ты зашел без очереди

[unique tangle]

If you don’t want to help at least i want my money back

[hoary flare]

шлите их наху и идите на другой сервер

пошли их нахуй

это хуясосы ебаные

я все их ебал

[echo grove]

why am i trying to join a server and it says im cheating????

[balmy cypress]

?steamid

[glass olive]

Hey, @unique tangle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

?steamid

[glass olive]

Hey, @echo grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[acoustic coral]

hey am i able to get some help i was high risk account banned

[hoary flare]

@balmy cypress ты хуясос

была бы моя воля уволилнахуй тебя

[echo grove]

76561199085411927

[dark crane]

76561198972847825

[balmy cypress]

whats up?

[balmy cypress]

looking at your issue

[echo grove]

luke am i good or whaa

[unique tangle]

He is the one who got the issue

[acoustic coral]

76561198788689410

[wide shore]

I need help

[balmy cypress]

Yeah you don't have VIP on the server, sorry man but you have to wait in queue

[dark crane]

i got banned for no reason

[balmy cypress]

sec, can't do more than 1 thing at time

[echo grove]

your good

[balmy cypress]

fixed @echo grove try connect in 5-10 mins

[balmy cypress]

looking

[echo grove]

luke its good

ty

[hoary flare]

@balmy cypress ты хуясос я уже стоял в очереди 3 часа и меня скинул сервер ебаный как ты

[balmy cypress]

You need to appeal

?appeal @dark crane

[glass olive]

Hey, @dark crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Как жаль, надеюсь, тебе не придётся долго ждать, мой друг ;P

[wide shore]

When I enter the server, it says I'm banned by the anti-cheat.

[raw pewter]

!appeal

[glass olive]

Hey, @wide shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[acoustic coral]

#83d69e

[hoary flare]

@balmy cypress где ваш админ?

[acoustic coral]

this ticket please help

[dark crane]

its before 4 days

[hoary flare]

@balmy cypress Админ где ваш?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

@balmy cypressАдмин где ваш???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

[balmy cypress]

Никто не виноват, мой друг, тебе просто нужно подождать или купить VIP-подписку, как я тебе и говорил. Проблемы с сетью на твоей стороне — не наша вина, и я больше не буду тебе отвечать. Удачи.

[balmy cypress]

https://tenor.com/view/huh-dog-hug-dog-question-mark-dog-question-mark-gif-14144426802562365039

[balmy cypress]

No appeals are more than 1 day old so it must have been denied

you can use #payment-support for refund requests

[hoary flare]

@balmy cypress у меня нету проблем со сетью ты хуясос кнопочный

[balmy cypress]

https://tenor.com/view/peter-griffin-push-gif-14610899

[hoary flare]

ты хуже бабушки 80 летней

[balmy cypress]

Возможно, я 80-летняя бабушка.

[hoary flare]

я спрашиваю тебя где твой админ дай мне его айди хуясос

переключи меня в голосовой чат кнопочная ты миш

[balmy cypress]

https://tenor.com/view/shannon-sharpe-undisputed-nope-funny-face-gif-536487951695337499

[hoary flare]

боишся

пахахаххаахахаха

[ancient dune]

why is he so grumpy

[balmy cypress]

Мне очень страшно

Ты меня так пугаешь, пожалуйста, не втягивай меня в неприятности!!!! :(((

[acoustic coral]

hey @balmy cypress can i get some help please 🙏

[hoary flare]

боишся что тебя уволят пахахахахахаххахахаах

[balmy cypress]

Whats up my friend

[acoustic coral]

high risk ban

[ancient dune]

uh...

[balmy cypress]

Да, если ты не прекратишь, меня уволят 😢

[hoary flare]

ты уже и пиздабол

[acoustic coral]

76561198788689410 here is my id

[balmy cypress]

?appeal

[glass olive]

Hey, @acoustic coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary flare]

кнопочная хуйня ты

[ancient dune]

have you considered giving up

[acoustic coral]

i made one but its force wipe and my friends want me to play

[hoary flare]

шлите го нахуй он мошейник

[balmy cypress]

it won't be sped up

if it were down to me, it would be denied

[hoary flare]

хуй я больше буду бустит эту хуйню

[ancient dune]

The manager is a scammer?

[acoustic coral]

yy what do you mean

[balmy cypress]

one minute @hoary flare let me open google translate again buddy

[acoustic coral]

[hoary flare]

@ancient dune да

[balmy cypress]

Черт, ты выглядишь очень расстроенным, мне очень жаль это слышать.

[ancient dune]

thats not very nice, i dont think luke is a scammer

[balmy cypress]

nah he right tho

https://tenor.com/view/money-spread-gif-17123080855748083644

[dire jungle]

I got a msg chargebacks (Appeal @ discord...)

[balmy cypress]

please make a #payment-support ticket

[ancient dune]

what the hell thats my money........................................

[balmy cypress]

we can review

[hoary flare]

он хуясос

[balmy cypress]

https://tenor.com/view/scream-loud-scream-girl-kid-hispanic-girl-gif-3761151244536557927

[hoary flare]

вот ты

[acoustic coral]

ok @balmy cypress ill be patient i was just wondering because i wanted to keep up our momentum on the wipe

[balmy cypress]

If you can link me your main it'll help

if you "don't have another account" you gotta wait

[hoary flare]

пошлите его нахуй

[acoustic coral]

ok

[hoary flare]

я его всю семью выебу

[acoustic coral]

@luke 76561198243193518

@balmy cypress i could switch to it but i have bps on this one

so its a little inconvenient

[hoary flare]

хуясос левнул

[warm knoll]

Hello, I am contacting you because when I log into the server, it kicks me out and closes the game. I play with GEFORCE NOW and never have any problems; it lets me log into all the official servers! Only on rustoria br main, when the prefabs are loading, it closes the game directly. I can't see why it disconnected me! Here is my Steam ID. I NEED HELP, please! I don't speak English! Please understand if I don't explain myself correctly. https://steamcommunity.com/profiles/76561198868389668/

[balmy cypress]

don't ban evade, will just make your situation worse

[acoustic coral]

no i mean if i get unbanned, if you would prefer for me to play on that one

[balmy cypress]

fixed

you can join in 10 minutes

[mellow locust]

@austere quest idk if u can help me but im eu medium the deep sea glitched out and i fell under the map and was wondering if u could grab my kit for me

[acoustic coral]

let me know if im good or not

[glad saddle]

Will eu10x wipe tmr because it’s Friday or no

@balmy cypress

[modern zinc]

necesito ayuda

[hot oxide]

@balmy cypress I used vpn and it kicks me from server from now on, at premium server. here is my steam profile https://steamcommunity.com/profiles/76561199050149971/

[hot oxide]

It auto kicks and says CHEATING BANNED, i cant be a cheater because i never played on your server besides Turkish Vanilla servers ❔

[modern zinc]

@balmy cypress despues de la actualizacion me dice que me banearon por cheating, pero nunca use trampas, eh visto que les apso a otras personas, hice mi ticket, pero queria saber si pueden mirarlo, tengo la cuenta vinculada a rustoria.

@balmy cypress After the update, it says I was banned for cheating, but I never used cheats. I've seen it happen to other people. I submitted a ticket, but I wanted to know if you could look into it. My account is linked to Ustoria.

[warm knoll]

This time I was able to log into the server and play for only 2 minutes before GeForce Now automatically shut down. I don't understand what's going on!
https://steamcommunity.com/profiles/76561198868389668/

[clear pumice]

help help

pls

why iam banned for cheats ????

pls appeal !!! i wanna play !!

[acoustic coral]

@balmy cypress any info, not trying to be annoying

[hot oxide]

@balmy cypress Yeah its a CGNAT ban, that means 100+ using same network ip because of this, I need a help

[modern zinc]

@balmy cypress
Llamamiento #b34aa2 help

[hot oxide]

Yeah, My Internet blocks Discord and i cant access it, Country block on discord, I used VPN and Started game, Its a CGNAT ban, not account ban cuz i never played on this server either

In my country the discord is restricted and without vpn you cannot access

CGNAT is the reason of the ban, I just searched it up, I need help.

[lunar fog]

Why the hell the server always decides to time me out or kick me out of loading when ive stood queue for hours long and when im next in queue 3x in a row for almost 5 hours now?

3x in a row kicking me saying timed out when im next in queue

Crazy work, and ik even using my internet while doing so my internet is fine

[compact quail]

Is there any way someone would be able to look at my ban appeal?

[scenic sand]

how do i ban apeal

[tulip spade]

look my ticket pelase

[scenic sand]

how do i make a ticket

[gritty silo]

76561199050162645 guy is cheatin g

[warm knoll]

INVALID > RCP MESSAGE???

HELP! PLS HEEEEEEEELLLLLPPP

[grand scarab]

Appeal #ccd6bd
pls

[hot oxide]

Can <@&274971100184576010> take a look at my Support ticket at https://discord.com/channels/274965952116817920/1469133454141821129

[modest radish]

how long are playing with cheater bans

[calm quartz]

hi support, someone is messaging me claiming to be a visual designer for rustoria and to click on a link to vote for her skin but i am highly suspect

[unreal idol]

!ticket

[glass olive]

Hey, @unreal idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modern zinc]

@glass olive despues de la actualizacion me dice que me banearon por cheating, pero nunca use trampas, eh visto que les paso a otras personas, hice mi ticket, pero queria saber si pueden mirarlo, tengo la cuenta vinculada a rustoria.
After the update, it says I was banned for cheating, but I never used cheats. I've seen it happen to other people. I submitted a ticket, but I wanted to know if you could look into it. My account is linked to Ustoria.

[glad saddle]

@glass olive

Is 10xeu wipe tmr or no

[modern zinc]

HEEEEEEEEEEEEEELP

[shy remnant]

How can we help ?

[glad saddle]

@shy remnant can u help me

[lost dome]

Hey mate, is there no clan table system on the EU long?
Im sorry, its been a while since we last played official.

[shy remnant]

!scam

[glass olive]

Hey, @calm quartz

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[shy remnant]

Maybe ?

[glad saddle]

Is 10xeu wipe tmr or no

That’s all I need to know

[shy remnant]

No, you can only invite in Team UI as official servers allow to

[lost dome]

Alright, thanks for your quick respons 🙂

[glad saddle]

@shy remnant because normally the wipe is tmr but it was force today so will the 10x eu wipe tmr or no

[shy remnant]

I have no idea I'm afraid. It's used to wipe again after force wipe back then, but I've asked to get you the info

[brazen tree]

cheater

[glass olive]

Hey, @brazen tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hidden river]

hello, how do I get whitelisted so I can use exit lag??

[hot oxide]

@shy remnant can u help me https://discord.com/channels/274965952116817920/1469133454141821129

[hazy zinc]

@shy remnant I submitted a ticket 7 hours ago for an association that's been in operation for almost 2 months. Can you help me?

first association

[devout glen]

My team and I were permanently banned, but after a review the suspension for my team was reduced to only 7 days, while I am still permanently banned. I don’t understand why.

[astral arrow]

!ticket

[glass olive]

Hey, @astral arrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[compact quail]

please someone ive been sitting here for a long ass time

[shy remnant]

!report

[glass olive]

Hey, @brazen tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hot oxide]

yeah no wonder why

[shy remnant]

No need,

[shy remnant]

What do you need help with ?

[hot oxide]

https://discord.com/channels/274965952116817920/1469133454141821129

[shy remnant]

You must wait for your appeal to be reviewed

[compact quail]

I just want to see if I could get someone to look at my ban appeal

[hazy zinc]

ok 🙁

[hot oxide]

vpn network ban Appeal #8532b8

[glass olive]

Hey, @hot oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot oxide]

i did and even open a discord ticket

[shy remnant]

No need

[hot oxide]

its a CGNAT problem

[shy remnant]

We don't deal with bans on discord

Wait your appeal we will review this asap

[hot oxide]

its my first time on your server, i cant cheat cuz i havent played

[shy remnant]

1-3 days, you must remain patient

[hot oxide]

i would like to play wipe and i cant, at premium server

[shy remnant]

Got told it shouldn't

[zenith finch]

!ticket

[glass olive]

Hey, @zenith finch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon kernel]

!suport

!report

[glass olive]

Hey, @ebon kernel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon kernel]

76561198070189936

[frigid galleon]

!suport

[ebon kernel]

cheater

[glass olive]

Hey, @ebon kernel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith finch]

!ticket

[glass olive]

Hey, @zenith finch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frigid galleon]

!ticket

[glass olive]

Hey, @frigid galleon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith finch]

bro i need help it wont let me make aq ticket

it says "change your name" and i did but it wont let me submit it

[tight fjord]

!ticket

[glass olive]

Hey, @tight fjord

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith finch]

!ticket

[glass olive]

Hey, @zenith finch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[candid bear]

!ticket

[glass olive]

Hey, @candid bear

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[restive apex]

!ticket

[glass olive]

Hey, @restive apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic coral]

any admins able to look at my ticket?

i would prefer to stick with rustoria i had an enjoyable experience today

[civic whale]

can i get help answering a queastion?

[grizzled inlet]

hey im trying to make a ticket to report someone but i cant find their name on the website. i also tried to put in their steamid still cant find

[robust musk]

Appeal or report?

[acoustic coral]

appeal

[robust musk]

Sure ask your question:)

[robust musk]

Appeals take 1-3 days to respond

[acoustic coral]

gg rip force wipe

i got high risk account banned

[robust musk]

You can always F7 report them 🙂

[acoustic coral]

its not cheating or anything

[civic whale]

How can i get the command (tilt) to paste stuff onto signs and paintings, i enjoy drawing but like to use outlines

[robust musk]

If you already appealed nothing we can do unfortunately sorry!

[acoustic coral]

balright

[robust musk]

Im not sure if Vanilla supports this, never done this myself, maybe if you ask in #general someone would know

[civic whale]

can you talk to someone about it that might know, when i use the command, it says i do not have acces to use the command

[robust musk]

Is it not /sil (URL) ?

[civic whale]

it says i do not have permission

[robust musk]

On what server are you trying to do it?

[zenith finch]

yo i need help pls

[simple fulcrum]

!ticket

[glass olive]

Hey, @simple fulcrum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

And did you make sure its a .Jpg or a .png?

[robust musk]

^^

[robust musk]

Tell me your problems ^~^

[zenith finch]

im trying to make a ticket on the sight and its saying this

can u check dm it wont let me send

[civic whale]

im trying to do it on US med

and yes im using a png

im using command til(url)

@robust musk ^

[earnest juniper]

Check tickets please eu main

[robust musk]

Yeah it says “ban already appealed” it means you already submitted an appeal and cannot reappeal anymore, what was the previous outcome?

[zenith finch]

I got accocsiated 8 months ago I just got banned again for the same reason cus someone on my team invited a cheater

I literally joined the server for 10 minutes and got banned

I’m trying to submit another appeal

Or just check how long it is

[civic whale]

@robust musk did you figure it out?

[robust musk]

^ forwarded the question…

[civic whale]

thank you

[robust musk]

Sorry for taking long its wuite cold outside im trying to not type 😅

[civic whale]

can you see if they can just give me priv

[brittle flare]

admin helpo

[robust musk]

Probaly not going to give privliges to someone

[robust musk]

Tell me your troubles:)

[civic whale]

damn even jsut for drawing

[brittle flare]

ive appealed a recent ban, the ticket says im unbanned. But in game im still banned anyhelp?

[robust musk]

How long ago?

[brittle flare]

quite a while i believe

[robust musk]

Lemme check with the admins…

[brittle flare]

thank you twin

[zenith finch]

Copy cat if I give you my steam Id can you check how long I’m banned for?

[robust musk]

No need for steam id, ill just ask

[brittle flare]

76561198880905638

steam id

[zenith finch]

Bet please

[robust musk]

Got word back, it is not a feature on vanilla as i thought, but on modder the command is /sil

[robust musk]

Pretty sure that second offence affiliation is 7days, not sure though.

[civic whale]

damn so there is no way to do it

can you ask if there is any other methods

[robust musk]

If its not allowed its not allowed, you can maybe search on youtube for other methods, or it just needs your perfect drawing skills 😌

[civic whale]

all good

[umbral cradle]

@robust musk

can you check dm?

[robust musk]

@umbral cradle

[umbral cradle]

?

copy

[robust musk]

Yes

[umbral cradle]

check it

[robust musk]

So, as the admin said, is that you are temporarily EAC banned and have to wait until that ban lifts, EAC bans are not ruled by Rustoria…

[austere quest]

Your appeal was denied... you will have to find another server to play on.

[robust musk]

So if you attempt to join one of our servers you can see the exact time you got banned

[umbral cradle]

my eac will be removed in 2 weeks?

When I open my Steam profile, I don't see the ban.

[brittle flare]

may i have the pleasure of knowing why?

[austere quest]

You can check your appeal.

[robust musk]

Have you tryed doing what it said in your appeal “ please join EU RTG and let us know so we can make a decision “

[brittle flare]

??

[austere quest]

Yep, you already appealed your ban. You cannot submit another appeal.

[umbral cradle]

I'm banned because of gamebanned.

[brittle flare]

lock in hemroid

let me play bro

[umbral cradle]

I want to know my gameban forever or for 2 weeks?

[austere quest]

I'm locked in gang

[austere quest]

nope, you'll have to find elsewhere to play

[brittle flare]

okay dude

[austere quest]

[austere quest]

What is your Steam ID? I can take a quick look.

[brittle flare]

so am i perm ban hemroid

[umbral cradle]

https://steamcommunity.com/profiles/76561199094015277/

[austere quest]

from Rustoria, yeah

[brittle flare]

sweet

[umbral cradle]

I've already found everything. I'm banned until February 13th. Thanks for the help.

[dire jungle]

I got a msg chargebacks (Appeal ....

can you answer my ticket I will solve the fee

[austere quest]

No problem, feel free to reply to that ticket after then, and we can take another look.

[austere quest]

Hi, it will be resolved as soon as possible! Only certain staff members deal with the payment support. Please wait patiently!

[umbral cradle]

Since my ban is not permanent and it was not issued by your admin, will I be able to log in to your server from another account now and will I get an eac ban on the new account?

[austere quest]

No, you cannot play on our servers until the EAC ban on your main account has been lifted.

[harsh relic]

https://steamcommunity.com/profiles/76561199206094186/

This player has been banned by VAC

And their teams all have VAC ban records

[austere quest]

Having a previous VAC ban is not against our rules - we have our rules related to game bans outlined on our website: https://rustoria.co/rules/vanilla

[austere quest]

!report - Make sure to submit a ticket!

[glass olive]

Hey, @harsh relic

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hazy zinc]

How many days does it take to get a ticket response?

[robust musk]

Report or appeal?

[hazy zinc]

appeal

[robust musk]

1-3 business days

[hazy zinc]

lol

ok thanks

[robust musk]

Or longer it’ll depend on your situation

[hazy zinc]

I understand it's an association from 2 months ago that I forgot to open a ticket for.

[robust musk]

It will not matter, the time is counted from when you created your ticket

[hazy zinc]

ok

[harsh relic]

https://steamcommunity.com/profiles/76561199072646025/

https://steamcommunity.com/profiles/76561199206094186/

[robust musk]

!report As @austere quest already said press link below to report, we do not take reports trough discord

[harsh relic]

There is a hacker

[glass olive]

Hey, @robust musk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[harsh relic]

@austere quest

[robust musk]

Please do not ping staff

[modest radish]

does anyone know how long an association ban is for

i met some guy off of rust discord and was playing a wipe with him and if he was cheating

is there any way to get it appealed even though they denied it

i’ve been playing rustoria for years

[raw pewter]

7 days if first time

[modest radish]

it’s my second time i got banded once 7 months ago from another guy from the discord

[raw pewter]

doesnt matter how you met him or how much you know him, as long as he is part of your team, the team is going to get dragged

[modest radish]

is second time perm

[raw pewter]

then you should be fine, it will still be 7 days

nah 4th time i think

[modest radish]

oh ok that’s good

[raw pewter]

we gave you guys plenty of chance

[modest radish]

ik im just unlucky with who i find

they dont even play good and then boom

i’m banned

[raw pewter]

most people think cheater must be good, infact it is opposite

they are bad , that's why they cheat

of coz some good player also cheat but mainly bad one

[modest radish]

yeah that’s true but when i think of a cheater they usually are tripling people and seeing through walls this guy was just ass

i’ll be more vigilant next time though mb

[mellow locust]

so can we do anything about people abusing exploits int he naval update

@lime sierra

[whole totem]

Good morning, I filed an appeal for a ban on the Rustoria EU Medium. How long do I have to wait for them to respond and will they be able to unban me at all?

[robust musk]

1-3 business days or more depends on your situation

[mellow locust]

i just had somebody glitch themselves thru my boat and kill me using exploits

[royal light]

i cant connect to server with reason "cheating", but i dont use cheat

can you help me?

[sullen nova]

I also have a problem with logging in to the server because I'm a cheater, and I've filed an appeal, but is there a way to resolve this faster? As I understand it, this is a bug.

[void holly]

where do i make a ticket about ppl abusing bugs

[mellow locust]

@void holly did u die to a naval exploit

[cobalt jackal]

Hey, Since you already submitted an appeal, the only thing you can do is wait for it to be reviewed, there’s no way to speed it up from here.

[sullen nova]

and can this problem be solved without an appeal, since it is a widespread problem at the moment

[cobalt jackal]

If you think it’s a mistake, you’ll need to submit a ban appeal:

https://rustoria.co/support/appeal

[final solar]

I think I have a cheater

We had to invite him to not door camp us

[cobalt jackal]

No I don't think so.

[cobalt jackal]

Did you repot them or did you get banned?

[final solar]

We reported him

But can I get banned for having him as an ally because, he didn't leave us alone

We are in the same team, but different bases

We don't want to be his friend but it is a must so he doesn't doorcamp or kill us

[cobalt jackal]

You can get banned for playing with cheater if you are in the same team.

[final solar]

We aren't playing with him, he lives in a different base. We are just in same team

We met him on the server, like 5 min ago

I am 100% certain he cheats tho

[cobalt jackal]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[cobalt jackal]

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted."

[final solar]

Alright thanks

[minor tangle]

Why are there not active admins like spectating people 24/7 on rustoria

like when there is a cargo

just spectate some players

bcs there is a guy cheating 100% and also bought account...

[harsh relic]

When will my work order be processed

？？

[crude wasp]

where can I file a complaint about a cheater?

[cobalt jackal]

You can report a cheater here:
https://rustoria.co/support/report

[raven mist]

Bevause thats simply not humanly possible

We are humans, not robots

[noble granite]

how long does the restart take ?

[raven mist]

Few minutes

[noble granite]

it was at 0800 right but still cant login

[raven mist]

Yeah give it some time

[dark kernel]

where can I download the map?

[restive vale]

My base is requiring twice the normal maintenance; is this a bug or something?

[noble yoke]

yo there is a guy cheating in restoria small can i get an admin to look

he spidermaned up our base and is clear walling

plz need help\

[raven mist]

!report

[glass olive]

Hey, @noble yoke

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[whole totem]

Well, they banned me for cheats even though I've never used them in my life.
I'm just farmbot(((

[gusty thorn]

When I log into the server, it crashes and I write a cheating error.

<@&274971100184576010>

[robust musk]

We are doing our best:) spectating almost everyone in every rustoria server wich has one of the highest pops is a very difficult task to do if you have any feedback or idea please feel free to put it on #feedback-suggestions

[noble yoke]

yo this guy euphora got banned but not his teamate wasnt

[misty scroll]

This is not a realistic approach, there are far too many servers with far too many things happening to ever be able to be present everywhere at once.

We do have precautionary measures, which I can't go into detail about, but the approach you're suggesting is simply impossible without hundreds of admins.

[misty scroll]

Submit a ticket please

[misty scroll]

That means you are banned, submit an appeal please: https://rustoria.co/support

[mild lagoon]

@misty scroll sup, do u have russian staff?

[misty scroll]

What do you need help with?

We have a few staff members who speak Russian

[mild lagoon]

what should I do? the ticket was denied without explanation, and I was banned for playing with a teammate who simply had few hours. how can I prove my innocence as a player?

i have almost 3.6k hours

[scenic plover]

@misty scroll Hey bro, I have an issue with connecting to the server. I'm being disconected for cheating. I've never played with cheats, this problem appeared after the last global update, one of my teammates has the same problem

[lavish patio]

Hello, I need help to fix this <@&274971100184576010> thank you

[fallow veldt]

!appeal

[glass olive]

Hey, @scenic plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lavish patio]

Hello, How to fix this?

[acoustic condor]

Hello, How can I apply for "Risky account ban".

!appeal

[glass olive]

Hey, @acoustic condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mild lagoon]

<@&274971100184576010>

[slender stump]

how are admins false banning people for no reason

[visual bane]

how do i apeal?

[thorny dune]

You can submit an appeal on our website and we'll respond as soon as possible https://rustoria.co/support/appeals

[visual bane]

thankyou

[violet kernel]

hello

<@&274971100184576010>

I try to join the Rustoria server, but it immediately kicks me out, then says I'm cheating.

[raw pewter]

!appeal

[glass olive]

Hey, @violet kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet kernel]

!appeal

[glass olive]

Hey, @violet kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong atlas]

!appeal

[glass olive]

Hey, @strong atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow steeple]

I was banned from playing with cheats on Rustoria. What the hell? I don't use cheats, help me please, I just want to play on your server, I'm an honest player!

!appeal

[glass olive]

Hey, @snow steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail grotto]

Excuse me, is there an administrator online? There is a cheater at EU medium who has been killing people

https://steamcommunity.com/profiles/76561199827896167

[blazing crown]

can i cant some help

[fallow veldt]

What do you need?

[blazing crown]

nvm it worked. on my appeal it said denied

i think just needed some time to go in effect thats on me

sorry

[glad onyx]

man 0 level secret account we are 4 people, 1 person in the launch takes us all with p250, he sees our place and comes, we don't make a sound, he headbutts the person who looks directly towards him, why aren't they banned? Rustoria eu main pls look admin <@&874995535881326632>

[mortal bluff]

i got banned for playing with a evader like 3 years ago then i evaded, can i re-appeal as i already have and got denied? <@&274971100184576010>

[fallow veldt]

!report

[glass olive]

Hey, @glad onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail grotto]

Why haven't administrators banned cheaters？

[glad onyx]

I ran into 6-7 cheaters. The guy doesn't have night vision, he shot me, and he's running to where I ran—there's about 30 meters between us and he still hasn't been banned. That guy wiped out my whole team at night. We lost a lot of loot, but I can swear that guy is still cheating in the game. The admins aren't banning him.

[raw pewter]

make a ticket to report him, typing in here won't help you

[raw pewter]

may be he is not cheating ? or admin didn't obtain enough to ban

[edgy swan]

can a admin asnwer my ticket please

[frail grotto]

no，he is baned

now

[raw pewter]

oh well, then report him again

[frail grotto]

He has many accounts and he said he wants to change them to continue cheating

[raw pewter]

we will ban him again

banning the same person 28 times in a wipe is my current record

feel free to test it if any evader want to challenge that

[edgy swan]

jack i got banned for something i dont understand

[raw pewter]

make an appeal

[frail grotto]

ok

[edgy swan]

could you please help me i was enjoying this server for force i did make appeal

[raw pewter]

appeal number?

[barren mauve]

I sent a ticket in for US Premium Long

theres also a cheater who got banned named GUSHERS who appealed and came back. Keep your servers clean

[raw pewter]

i didn't see any ticket reporting player GUSHERS

what is your ticket number?

[robust musk]

Report tickets are handled in order received please be patient while the admins review your ticket

[edgy swan]

Appeal #4b5d17

can a admin please answer i made apeal and i just want to keep playing my force wipe

[naive fable]

how do i make a ticket

[robust musk]

!appeal

[glass olive]

Hey, @naive fable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

Standard response time is 1-3 business days, please be patient with us

[sleek ermine]

so um my vip is not working

i got it 2 days ago

[ocean thistle]

Hey would you please create a ticket in #payment-support ?

[sleek ermine]

just done it

[ocean thistle]

Tag me in it so I can see what I can do in the interim

[long stirrup]

Hi, can I ask you a question? Why do I get kicked out of your server for cheating when I log into it, even though I don't have any cheats and never have? What should I do? Please help me.

[last quarry]

i have a reccuring subscription for vip on eu low pop but cant skip the queu

someone help please

[wet plover]

How to report cheater ?

76561199130371624

[dense moss]

F7

[wet plover]

This clown playing with ESP

[fallow veldt]

!report

[glass olive]

Hey, @wet plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winter zephyr]

I was banned on your server, and I don't know why. I was playing without cheats. I wrote to your support team, but they haven't responded. Can you help me?

[atomic token]

I was banned by mistake, please unban me

[cobalt jackal]

!appeal

[glass olive]

Hey, @atomic token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare terrace]

where do i get the eu long dc

[blissful kettle]

Hello I wrote a ticket on the website. And nobody don't answer to me. Why I have a ban
In all project. I never use cheats. And server kick me with the report "cheating".

[half sluice]

hey there is an obvious cheater and i need help

[lapis mortar]

hi, I was kicked off the server without being able to log in for 5 minutes. Is it possible to get a vip for 1 day? I think this is your fault, and there are 400 people in line.

[earnest mauve]

does 10x no bps still wipe after force wipe on friday?

[robust musk]

Appeals take 1-3 business days for a response more or less it will depend on your situation

[robust musk]

!report

[glass olive]

Hey, @half sluice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

We have a two minutes grace period that can skip you if you reconnect within those 2 minutes and if slots are available for this.

[sleek umbra]

I mentioned yesterday that I purchased and paid for a VIP membership, but it's not activating. You helped me yesterday, but today you're putting me back in the queue. Could you please investigate this? I'm stuck in the queue. The reason I purchased the VIP membership was to avoid the queue.

help

[subtle matrix]

No BPs 10x EU

All EU servers restart daily at: <t:1770447600:t> (<t:1770447600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1772737200:F>

🇪🇺 No BPs 10x EU
IP: connect 10x.rustoria.uk
Next Wipe: <t:1770739200:F> (<t:1770739200:R>)
Wipe Schedule: Tue & Fri @ 4PM BST
Blueprint Wipe: Force Wipe
Map Size: 3500
Clan Limit: 6

The times listed above automatically change to your time zone.

[robust musk]

#payment-support make a ticket here they will be able to help more

[lapis mortar]

Can you at least increase the slots? eu east long pls

[robust musk]

!slots

[glass olive]

Hey, @lapis mortar

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gusty radish]

Admin?

[unborn grail]

How to buy a VIP without waiting in line

[zealous horizon]

@cinder zealot What's the reason Discord.gg/rustoria — Nickalo

[distant geyser]

.

[obsidian turtle]

check my Appeal #e6f7f7

[distant geyser]

check Appeal #e6f7f7 pls

[versed shuttle]

check Appeal #1469306320091087023

[misty scroll]

You can buy VIP at https://donate.rustoria.co/

[misty scroll]

Send him a DM with your SteamID

[misty scroll]

Asking here does not speed up the process

[misty scroll]

This is NOT an appeal. You need to read the response in your ticket, it explains how to submit an appeal

[untold oyster]

hello, are there any reason why me and all my teammate got instantly killed and the boat disappear while sailing in the deep sea. is it a bugs ?

[zealous horizon]

76561199247483531

[misty scroll]

That does sound like a bug, please report it to the game developers using the F7 menu

[misty scroll]

Try to connect again in ~15 minutes, should be fixed

[zealous horizon]

I SENT THEM AND NO ONE READS THEM

[misty scroll]

Read my message again

[untold oyster]

ok sure, thank you very much ❤️

[misty scroll]

I'm sorry I can't help much in situations like that, our hands are somewhat tied as server admins, hopefully it was just a one off thing!

[versed shuttle]

I've filed an appeal, please resolve this issue as quickly as possible, it's really urgent.

[misty scroll]

All appeals are equally important, typing here does not speed up the process. You simply need to wait for a reply 😄

[versed shuttle]

Undoubtedly

[untold oyster]

it's ok and it's not ur fault at all . really appreciate for ur help.

[obsidian turtle]

You can see my ticket?

[ocean thistle]

!appeal @versed shuttle

[glass olive]

Hey, @versed shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty scroll]

Read my message again 🙂

[narrow horizon]

Hey could someone look at the appeal #ec14d5

[stone moss]

@green barn Could you please reply to my message?

[misty scroll]

What do you need help with?

[tardy ravine]

There is an invisible scientist ontop of launch that is unkillable and it shoots through walls on Eu lowpop

[mental trail]

!appeal

[glass olive]

Hey, @mental trail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy ravine]

Could an admin kill the scientist? @small aspen

[misty scroll]

Where?

I don't see anything like that

[humble hazel]

hello

[misty scroll]

Hello

[humble hazel]

check Appeal #784658 pls

[misty scroll]

All appeals will be handled, no need to ask about it in here

[tardy ravine]

I mean I saw a fire cloud in the air and bullets flew at me

You can only see the gun

[humble hazel]

I've been waiting for 16 hours already

[misty scroll]

I checked all the scientists and other NPCs in the whole area, everything looks fine

If you encounter it again, let me know

[amber elm]

its on the top

[tardy ravine]

Okay thanks

[misty scroll]

We advertise 1-3 days for appeals

[misty scroll]

Yeah I checked all in the whole area, on top, inside, outside etc.

[tardy ravine]

Okay thanks for checking it out

[humble hazel]

I understand, I apologize

[misty scroll]

No worries at all

[earnest lily]

why we getting banned

need help fast we are on outsite

need admin

[misty scroll]

Submit an appeal at https://rustoria.co/support/appeal

[earnest lily]

i did

[frail raptor]

If i played whit a cheater how long i got banned because i didnt even knew he was cheating

[misty scroll]

You can see this when trying to connect, it will tell you when it expires

Usually the first time will be 7 days, however that isn't always the case

[earnest lily]

when someone will check it? @misty scroll

[misty scroll]

All appeals are handled, no reason to type in here about it as that will not speed it up

[potent cove]

What should I do if I get banned for a high-risk account? @misty scroll

Although I didn't do anything, I didn't play with cheats.

[calm ermine]

guys, help me with an error, I can't log in to the server, I can't even connect, what should I do?

it does not log into the servers of rastoria in principle

maybe it's not my PC, but the server

[misty scroll]

Submit an appeal at https://rustoria.co/support/appeal

[misty scroll]

Which error are you getting?

[calm ermine]

attepmt conect failed

[misty scroll]

Submit a #network-support ticket, they're more qualified to deal with those types of requests than me

[calm ermine]

plz help

[misty scroll]

Read my message 😄

I told you how to get help with it

[arctic quartz]

hi i need an admins help regarding a cheater

[worthy isle]

Hello, my YouTuber friend wants to come and record a video for you. We'll be playing together: esqa + goodjoint. Who can he message to get a skip-the-line pass?

[fallow veldt]

!appeal

[glass olive]

Hey, @last rain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!report

[glass olive]

Hey, @arctic quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

Please message @balmy cypress

[jagged pine]

In BR LONG Harrison cheater total

[misty scroll]

Please submit a ticket

[lavish patio]

Kindly fix your server :3 I just got in then another RFC message invalid lmao

[short knot]

is there anything I'm missing for queue skip on EU long? - made a ticket anyways, maybe I'm stupid

[arctic quartz]

!report

[glass olive]

Hey, @arctic quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[potent cove]

@misty scroll What should I do if I get kicked from a high risk account

[misty scroll]

Submit an appeal at https://rustoria.co/support/appeal

[shadow vortex]

10min,I cant buy @misty scroll

[quaint thistle]

can I dm you? It’s a question regarding something

[misty scroll]

Very specific, go ahead

[earnest lily]

what a shit server. never ever playing on this server. you banned my brother for no reason. we are playing this game since 2014. and you guys banning us . what a shame.
I hope what you do finds you in some way.

[flat sable]

Does rustified eu medium- friday wipe today at 3pm uk time?

[jagged pine]

Os cara só dão hs, ja mandei prova no ticket, mas nada de vcs responderem

[misty scroll]

We are Rustoria, not Rustafied

[misty scroll]

Please wait for it to be responded to

[devout path]

Hi where can I speak to support to make a recommendation?

[misty scroll]

What do you need help with?

[devout path]

I want to run a suggestion about hosting potential south african/sub saharahan or even african server. Even if we can do just one. We have like a community server with around 3-500 people but the admin is pretty shit and I would really like if we can have a nicer place for the community. Our servers havent been wiped yet and its like 24 hours almost now

[misty scroll]

You can always put suggestions like that in #feedback-suggestions, we read and consider everything in there!

[smoky glen]

Someone can read my ticket: usa-7330?

[misty scroll]

You need to read what the bot replied to you 😂

It gave you an answer already

[crystal shale]

g

[devout glen]

hey @misty scroll

My team and I were permanently banned, but after a review the suspension for my team was reduced to only 7 days, while I am still permanently banned. I don’t understand why.

[robust musk]

The reason is stated in your appeal?

[devout glen]

they didnt answer my appeal

[robust musk]

How long ago did you make it?

[devout glen]

22 hrs

[robust musk]

Well, it takes 1-3 business days more or less it’ll depend on your situation, so please be patient :).

[devout glen]

[iron hornet]

Hello Rustoria I was banned almost a year ago for playing with a cheater I didn’t know the player and didn’t know they were cheating I was not cheating myself I tried appealing through tickets before and was told I would be unbanned but it never happened I’m not here to argue I just want a fair review Since then, I’ve learned from this and now check players on BattleMetrics before grouping I really enjoy Rustoria and would appreciate the chance to play on the server again Thank you for your time
https://steamcommunity.com/profiles/76561198852867835/

[grave quartz]

check my ban apeal please ❤️

[gleaming ether]

drone flying not working?

or it bugged or someshit

[shell elk]

anyone here who can help me with a keybind?

[dusty monolith]

Does this server have a 5 minute timer that allows you to skip the queue if you crash?

[fallow veldt]

!appeal

[fallow veldt]

There is a 2 min grace period

[robust musk]

appeals take 1-3 business days please be patient

[dusk cliff]

when will the laraget server restart (pinging) everyone is complaining in the chat EU LONG

[olive tiger]

<@&874995535881326632> fix server, rustoria eu long

[devout lagoon]

administrators expand slots on the server

[robust musk]

!slots

[south mist]

hey

can yall spectate me near ab17

the whole area theres a rage hacker

[open marsh]

Can anyone tell me how a high risk account works?

I was banned a long time ago and I didn't try to appeal. As a result, I bought a second account, but I was also banned for a high-risk account. Then I logged in to a friend's account that was already playing on the server, and I was also banned for a high-risk account.

[robust musk]

https://rustoria.co/support

[robust musk]

high risk means: that the staff team is seeing your account as a possible risk for cheating, you can appeal with the link below https://rustoria.co/support

[south mist]

copycat ticket has been made

just lmk if yall can spectate, hes fucking up another group

https://rustoria.co/support/tickets/8cb118

he is 2 tapping everyone from miles away, other group scared to even go close

[robust musk]

tickets are handled with order of received please be patient

[rancid veldt]

@misty scroll please read my ticket #2f2628

@robust musk

[harsh relic]

https://steamcommunity.com/profiles/76561198355290007/

There is a hacker

[robust musk]

!report https://rustoria.co/support

[rancid veldt]

Why aren't you answering me?

@robust musk

[north crest]

@rancid veldt

[rancid veldt]

okay

[autumn cobalt]

yo hello
can u pls send me flat of Bolderfields map pls
photo top view

@slow vapor

[robust musk]

?

[autumn cobalt]

top view

of map

[olive tiger]

<@&274971100184576010>

[balmy cypress]

@olive tiger

[olive tiger]

yes

fix server, rustoria eu long

[autumn cobalt]

can some1 help me pls

[turbid thorn]

Hello. Where can i ask about partnership with Rustoria?

[lyric basalt]

Devs are looking into EU_Long

[robust musk]

depends what kind of?

[turbid thorn]

I have youtube channel. Wanna ask if i could get vip for my team for future wipes

[stoic hollow]

i got vip and i got que can u check pls https://steamcommunity.com/profiles/76561198244723282/

[tawdry heart]

Hey can anyone please check my appeal I really want to play yall server today

[supple wyvern]

please open more spaces on low pop please and thank you

[robust musk]

i doubt they do, but you can always try and reach out to @balmy cypress and see if its possible, goodluck!

[robust musk]

appeals take 1-3 business days

[robust musk]

!slots

[glass olive]

Hey, @supple wyvern

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[robust musk]

#payment-support

[olive tiger]

When will we see results?

[royal wadi]

Hi! I'm having trouble connecting to the server. When I connect to a server, I get the "Cheating" error, even though I don't use cheats and have never played on these servers before.

Dear administrators, please help me)

[chilly fulcrum]

afk for 15 mins got me kicked now in que for 3 hrs

[wispy dirge]

?appeal - please file an appeal and an administrator will take a look soon 💛

[glass olive]

Hey, @royal wadi

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[royal wadi]

OK, thank you!

[frail wedge]

Dear Admins, pls investigate an possible Cheater -> https://rustoria.co/support/tickets/6bcf2a

[olive tiger]

bruh

[dusk cliff]

FIX EU LONG PLS

[violet ruin]

working on it

[olive tiger]

restart ??

[naive mulch]

hey just a question do you guys do the 180 day period unban or no like im on a fresh account tryna play but i cant

[shell pewter]

can someone look @ my payment support #1469416474429886597

[vestal thistle]

THERES A SHIP BLOCKING FISH VILLAGE ON RUSTORIA LONG PLZ MOVE IT

[gloomy quest]

https://rustoria.co/support/appeals/2c089d
any admin on pls im waiting this too long time ago

<@&274971100184576010>

[slate sable]

Yo, my friend is banned from your servers for high risk account. Hes got a little over 100 hours and its his first time playing. He made an appeal about this but it got denied. He doesnt have any other accounts with rust. Is there a way he could get rid of the high risk account?

[vestal thistle]

Ain’t no admins here lmao

[slate sable]

damm

[fallow veldt]

If the appeal is denied then thats final.

[slate sable]

wdym if hes not cheating then yall violating for no reasom

[rancid veldt]

The wipe is almost over, and you still haven't looked at my support message. Do I have to wait 10 hours? I've been waiting for you for 6 hours. Please help brother

[gloomy quest]

could you help me pls?

[fallow veldt]

what do you need?

[gloomy quest]

this bro

i'm really waiting too long this

[pseudo hornet]

How admin decides if a person is cheating or not? I got banned for a reason cheating, but i was not, is it possible to appeal?

[gloomy quest]

i'm still with my team at discord waiting :c

[fallow veldt]

Sorry, but appeal are handeld in the order they are received, so there are probably some appeals in front of yours

[rancid veldt]

hey please help

[fallow veldt]

And only Admins can review it

[fallow veldt]

what do you need

[fallow veldt]

https://rustoria.co/support

[gloomy quest]

Okay Thanks for replying too ❤️

[pseudo hornet]

and what should i write there? i was literally just playing the game, i have no idea why i was banned

[fallow veldt]

Explain your Situation as detailed as you can do, so it will be easier for them to review

[rancid veldt]

I bought a new account because of the discount, but I got a high-risk account ban because I had 38 kills and 8 deaths. I've been waiting for 6 hours and no one has contacted me. I got banned for high risk even though I bought VIP. Please help, I can send you my old account.

[frail wedge]

1hour later and still collecting kits and try´s to shoot through rocks.

[fallow veldt]

https://rustoria.co/support create an appeal here, mention all your accounts

[rancid veldt]

There's already an open ticket. Should I create a new one and submit it, or should I submit it to the existing one?

[fallow veldt]

Add all the information in your current ticket and then you'll have to be patient until you get a response

[fallow veldt]

Reports are handled asap, but there are lots of reports coming in. Appreciate your patient

[glass olive]

Hey, @frail wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid veldt]

I did it man

i'm waiting

[frail wedge]

already created 2 Tickets, also other Players

[upper knoll]

Is it allowed to use autoclicker / hacks for selling fertilizer?

[slate sable]

Yo, my friend is banned from your servers for high risk account. Hes got a little over 100 hours and its his first time playing. He made an appeal about this but it got denied. He doesnt have any other accounts with rust. Is there a way he could get rid of the high risk account?

u said it was fina but is there anything he could do

maybe get more hours so its not high risk or smt

[rancid veldt]

They're treating me the same way just because I logged in with my new account, and on top of that, I usually buy VIP and everyone in my clan is VIP.

[fallow veldt]

Autoclicker is allowed, but we dont allow hacks on our servers

[rancid veldt]

Yes, I don't expect special privileges just because I bought VIP, but at least I expect my tickets to be reviewed.

I guess they'll message me when the wipe is over and say, "Sorry, you'll still be banned." 😄

not funny :/

[upper knoll]

He's on horse ( cannot be moved ) and buys with such a speed that I cannot sell anything even though I click very fast. He does this since 4 to 5 hours...

[slate sable]

Yo, my friend is banned from your servers for high risk account. Hes got a little over 100 hours and its his first time playing. He made an appeal about this but it got denied. He doesnt have any other accounts with rust. Is there a way he could get rid of the high risk account?
u said it was fina but is there anything he could do
maybe get more hours so its not high risk or smt

[light gulch]

how do u appeal a ban
cause i was hacked and im banned in almost every server i js got my steam back it took me 2 months to get it

[frail wedge]

You got banned for Cheating!

and thats correct!

[light gulch]

bro what?

[frail wedge]

Stop beeing weird

[light gulch]

ong i got hacked

ong i dont cheat

[fallow veldt]

!appeal

[glass olive]

Hey, @light gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail wedge]

you got banned and instantly wirting here