support

[fast elbow]

Open my ticket back, please, dude

[toxic shard]

read my last 2 message

[fast elbow]

So you cant help me, right ?

[toxic shard]

there is nothing I can do for you

[obtuse creek]

how to make a ticket for hackers?

[median crown]

!report

[glass olive]

Hey, @obtuse creek

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear edge]

Hello <@&874995535881326632> at least state in the appeal response who was the one cheating , how the heck we know who was cheating and we verified everyone and asked to no one says they are cheating , everyone on the team tried to rejoin but it only states playing with cheating and doesnt write how many days ban we got. Please give us a good explanation and not just using admin power abuse. Tiket #f804f3

It tells me to do the basic check , yeah no shit i did ask them if they cheating or not and also we all suck as balls no one can even headshot and keep dying. Dang omg tell us the cheater name , becauase before we got ban we saw someone got ban first that is not on our team , this is why we are complaining

[shy remnant]

How not specifying in the appeal the name of the cheater is « using admin power abuse »

Ahhh u know what, forget my question. I’ll forward to your banning admin.

[clear edge]

Yeah u ban us for playing with the cheater , the guy that was banned before wasnt on our team all , this is why i am asking why u ban us for playing with cheater at least just prove it

Thats all sir

[shy remnant]

« 修仙者 »

There you go

Have a wonderful evening/day

[clear edge]

Yeah i dont know that name sir

[shy remnant]

I don’t either, but you still associated with them

[clear edge]

I am not even playing wiith that guy

I think raided that base and fought him then got ban , and fot godsakes i am very sure i never played with the guy before , u need to check your sistem

Tell your admin that ban us to recheck properly

I am checking it like a thousand times now, i add everyone on steam we played before and no such name. Omg

I spend like over hundred bucks per month for my whole team.to play vip and u just ban us bro

[hardy ermine]

Not sure to as of why my appeal was denied. I haven't broken any rules I have waited over the 180 days after a gameban to play.

Am i allowed to resubmit a ban appeal?

[shy remnant]

Being a VIP does not put anyone above the rules. Your ban is temporary, not permanent, you know how it works with playing with cheater bans

[clear edge]

The point is this we dont know anything about this dude or not he is in our team

Why did we get ban for association that is the most cute part

[hardy ermine]

ban Already Appealed
You already submitted an appeal for this ban.
Banned for
High Risk Account

Is there anyway i can resubmit an appeal?? I haven't broken any rules , i waited OVER the 180 days after a game ban to play again.

When I got game banned I wasn't even on rustoria servers.

[clear edge]

No results found for '修仙者' in my friend list or even my screenshot of rust , i dont even know any china

[shy remnant]

You can not re-appeal

[clear edge]

Can you just recheck it once more please

[shy remnant]

High risk account is high risk account I’m afraid if the appeal got denied, the decision is final

[hardy ermine]

Even if I come back in a few months to appeal?

[shy remnant]

They re-checked it during your appeal and it was denied

[clear edge]

@shy remnant

[shy remnant]

You can’t appeal more than once

[shy remnant]

@clear edge

[clear edge]

No results found for '修仙者' in my friend list or even my screenshot of rust , i dont even know any china

I can share it here allow me to post image

[shy remnant]

Sharing screenshots of your friends list or screenshots list does not prove anything I’m afraid. As much as I understand your frustration, there’s nothing more I can do here mate.

Sorry. Still wish you a wonderful day

[clear edge]

Can u check how many day ban it is then it doesnt state

[shy remnant]

14 days

[clear edge]

How do i avoid it next time? Just not teaming with them seems to be not enough, what should i do then? I am not in a team with that china, i am no friendlist with him nor we are not helping other clans or joining alliances , tell me how to avoid it again next time

[daring oasis]

Is there a way to contact an server admin about the server not lighting off fireworks ? I make a display almost every wipe and it bugged and they lit but never went off. Super sad and not happy about wasting resources

[clear edge]

I am complaining because i feel this is a unfair ban even tho its not permenant, at least refund all of us then u waste half our vip for no reason, there is money at stake here at least tell us how we are associated with this dude

I bought 9 vips for my wholeteam because i know they are legit players. I told everyone on team to sharescreen shots and show pc and no one is cheating too

I spent 76 euro and got ban in a week wow.

Your admin is not doing a good job , give me the job u dont need to pay me i can donate to your servers 1k euro per month, i suer i will be fair as fuck

[austere quest]

We don't discuss bans in here, you can talk about your ban all you want I guess, but it doesn't change anything. Please move to #general if you want to talk about your ban.

[clear edge]

Ok sir no prob so much help thanks

[daring oasis]

Can you tell me why fireworks don’t work on us low pop ?

[austere quest]

Not entirely certain, do you have streamer mode on at all? We wouldn't disable the fireworks since we are an official server.

[daring oasis]

Nope nothing weird like that and I’ve had this happen before but usually after a server restart it will sort itself out for the most part an this time no an I’ve made about 100-125 fireworks which was slot of resources.

[limpid anvil]

hello can i get my Appeal #b17234 for high risk account reopened because i was asked to provide all the accounts i played and i didnt see i got an response because i didnt get a message in discord and i would like to provide the accounts
i played on.

[uneven hollow]

I dont understand how bans work on this server. My friend was banned for no reason, and the worst part is they refused to let him appeal. This server is a joke.

"Hello there, unfortunately we have decided to deny your appeal. Your ban will remain" How are you going to say that? without giving a reason
So funny

[iron surge]

./SHOP BUGGING FYI

[remote citrus]

just made a ticket admins can you check please EU monday

flying and hs cheat

<@&274971100184576010> pls not playable

[tropic mist]

Trying to join the map preview server for US vanilla low pop. After attempting to connect with the command in F1, getting a message saying I need to update my client. Will the map preview not be available until the update is released?

nvm staging branch is needed

[iron surge]

loading screen wont allow you to join the accepting the terms is buggged fixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

eu 10x

[wispy dirge]

?report please make a ticket so the team over this can make the fix.

If you type /s to get to the shop then close it it’ll get it to close.

[glass olive]

Hey, @iron surge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long saffron]

doesnt actually close

all the gui prompts are fucked

you can't accept rules, buy from the shop, close the shop, upgrade base etc

server is cooked brev

[timid adder]

bro i was praying to netenyahu but im banned for cheating rustoria admins so ahh i didnt even get banned by it fuck eac shit cheat ngl

[prime thunder]

!appeal

[glass olive]

Hey, @timid adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid adder]

no bro i was cheating idc

[brave inlet]

@prime thunder hey i just got the game and made a apeal can you look at it I sent it on the website

[cobalt jackal]

Hey! You’ll need to wait like everyone else, appeals can’t be sped up and there’s no fast track. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[brave inlet]

okay thanks good to know

[edgy dawn]

vvvvvvvvvvv

[timid adder]

ill be back

the admins are all from gaza netenyahu will get u back for this

[safe quail]

May I ask if you could check my tick again?

Appeal #d42948、

I just recharged my server monthly membership and now my account is at high risk.

[gleaming sky]

The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[swift epoch]

Very quick question as I cant find the answer online.

Are tug boats being removed from rust on force wipe across all rust servers?

[mint warren]

It looks like it is

[safe quail]

I have already filed an appeal, but I don't know why it was rejected.

[uncut sinew]

Здравствуйте

Меня заблокировали за чит
Я не когда не играл с читом
Играю раст 2 месяца и заблокировали обидно
Помогите пожалуйста я буду добавляться только к проверенным людям
Как понял возможно бан потому что в команду добили игроки меня
Пожалуйста объясните хотя бы за что

[mint warren]

!appealru

[glass olive]

Привет, @uncut sinew

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[uncut sinew]

я подал апелляцию пока дождусь вайб будет

в чем дело не могу понять уберите ошибку блокировки

[glass scaffold]

is there an admin on on rustoria mondays

[mint warren]

What is the problem?

[glass scaffold]

guy named hugo is cheating

getting head shots all over the map

[mint warren]

!report

[glass olive]

Hey, @glass scaffold

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass scaffold]

ty

[mint warren]

Срок обжалования составляет 1-3 рабочих дня, может быть больше или меньше, в зависимости от ситуации

[ancient bramble]

<@&274971100184576010> присутствует ли тут живое общение с игроками от админов? хотелось бы пообщаться

[shy remnant]

In English ? :/

Im sorry I can’t read this langage

[ancient bramble]

I'm from Russia, and my English leaves much to be desired, but I can communicate with you through a translator.

[shy remnant]

What is your urgent issue ?

[ancient bramble]

It's not urgent, but if you don't have time right now, let's discuss a time when we can talk.

[shy remnant]

What is it about ?

[ancient bramble]

Unfortunately, I can't solve it myself at the technical level of your server.

it's about an appeal, to put it simply

[shy remnant]

You can appeal on our website :

!appealRU @ancient bramble

[glass olive]

Привет, @ancient bramble

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[shy remnant]

Please, do not ping all admins unless it’s extremely urgent #rules message

[ancient bramble]

the difficulty is that it was already rejected once. After a little over a year, I would like a review of my sins, in which I repent

[ancient bramble]

I'm sorry, I didn't pay attention to it. Please tell me, is there any chance of my being acquitted?

Unfortunately, the website does not allow me to submit a second appeal after such a long time.

[shy remnant]

You can’t re-appeal I’m afraid

If it’s been denied, decision is final

[vapid topaz]

is the map voted for thursday main the same one for force

if selected

[rustic rampart]

you're retarded

[vapid topaz]

how come?

[ancient bramble]

I've already been denied, but that was over a year ago, and I immediately appealed. Is there a way to reset this limit and try to earn another chance?

[shy remnant]

As I said, I’m afraid there’s no way to re-appeal

You can’t make another appeal on top of an already denied appeal

[ancient bramble]

Unfortunately, I can't, I can't do it. Maybe I did 2 at once almost immediately. Now I can't appeal. What should I do in this case?

[shy remnant]

?

[ancient bramble]

I almost simultaneously filed 2 appeals at once. Both were rejected with the same decision. A little over a year later, I would like to appeal the suspension (I do not deny my violations, I understand that I acted badly). I want to get another chance to justify myself, maybe I deserve a second chance...

[shy remnant]

As I said, you can not appeal again

If the appeal is denied, it is final

[vapid topaz]

does anyone know the answer?

[ancient bramble]

Do I understand correctly that I won't be able to play with you at all, or will I be able to, but with a new account?

[shy remnant]

No you can not at all

Playing on a new account would be ban evading

Which is not allowed

[vapid topaz]

was you cheating bro

[shy remnant]

Not the place for this

Please head to #general for non support messages

[vapid topaz]

he is allowed to come back tho if its only 1 time
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have more than 1 gameban on other accounts.
• You have an account that is banned on our servers and are playing on another account.
  We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.

[shy remnant]

« Game ban »

[vapid topaz]

@fossil igloo can you help me bro when you can it seems like your staff don't know the answer
is the map voted for thursday main the same one for force
if selected

since wipe is only 5-6 hours

[vapid topaz]

Also the map preview server for eu main is not working, client update required!

ok its a staging server

[serene python]

Hello, I submit an appeal in Rustoria web, and the admin said I should contact admin called Marzy. But I don't know to do it. Is there anyone who can help me? Thanks!

My appeal ID is Appeal #032d3d

[toxic shard]

@lyric basalt dm him

[violet ruin]

ye

[mortal coyote]

BR Main tomorrow fullwipe what time? 3 pm ?

[gleaming sky]

#server-info

[uneven hollow]

Being a friend of the staff benefits you more here, they could never fix a badly issued ban, and the staff members friends were really bad😝

[raven mist]

Elaborate

[white turtle]

help admin! Ticket #1b0782

[raven mist]

You need to make a ticket here #payment-support for that

not in a cheater report

[timid adder]

Yo ngl bro rustoria admins buns u dont get banned for cheating

[sweet elk]

Please consider appeal number #734414

[white turtle]

okay

[uneven hollow]

My friend got banned for killing a team. My friend created a ticket and they just told him "Hello there, unfortunately we have decided to deny your appeal. Your ban will remain" How are you going to say that?

[raven mist]

Your friend got caught cheating, hence why the appeal is denied

[uneven hollow]

But why? You have to put the reason on the ticket; the cheat wasn't doing it.

[raven mist]

What why? Cheating is the reason?

[uneven hollow]

Yes, but what trick is he using, if he was going legit?

[raven mist]

We are not going to disclose what got them caught, for obvious reasons 🙂

[uneven hollow]

Obvious reasons? This is funny, this only happens because of killing the staff friends.

[raven mist]

You're just trying to find a reason to argue. No one is being banned because 'they are friends with staff". Your friend is banned for cheating, nothing else

[uneven hollow]

Im arguing because his ban was unfair. We played every game with wipes and that hadn happened before, but thanks to this well be changing servers

Ty

[raven mist]

If you want to keep playing with cheaters, thats on you

good luck!

[vapid topaz]

Can one of the admins find an answer to this for me pls

[raven mist]

Thursday is force wipe

so not sure what the question is

[vapid topaz]

Yes but there is a wipe at 3pm, will the same map be used for force

[raven mist]

The wipe will be at force

so yes

[vapid topaz]

So the 3pm wipe won't happen?

[raven mist]

Wipe will be at force

😄

[vapid topaz]

ok

[uneven hollow]

We’ll see if they ban him like they did here, and I'll come back to remind you😉

[vapid topaz]

or just don't play with him, it just makes it worse and admins here are really good bro

its one of the best rust servers

[uneven hollow]

I had that thought, until my friend was unfairly banned

[serene python]

@lyric basaltHello, My appeal ID is Appeal #032d3d. I submitted an appeal, and they said I should contact you. I don't know why I got banned. I am architect in my team, and I never fight with anyone. From the time I got on this server, I barely fight with others. I am only interested in building base, and I don't really good at fighting. So all the time I just building and building. And I still don't know why I got banned, please help me.

[white turtle]

How long does it take to get a response from payment support? ticket ru-1891

[brave inlet]

Hey mods my apesl got denied I would like to know why please? I just go the game

[sweet elk]

Please consider appeal number #734414

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

you didnt follow instructions

most likely why your appeal is denied

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

only a certain staff can access payment support tickets, please be patient no eta really

[lyric basalt]

send me a DM

[serene python]

sry, may I ask what is DM? I really don't know it.

could you please type the full words of DM? Or you could tell me how can I send DM. Thank you!

[rocky sun]

hello everyone,I can't play on the server because it kicks me for some reason, what should I do?

[lyric basalt]

It means private message

[serene python]

I've send some message to you ,thanks

[shadow briar]

.

[outer basin]

how to check my current active vip sir

!vip

[glass olive]

Hey, @outer basin

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[cobalt moat]

i have the clips because me and teamtes im got cheatters

[wispy dirge]

?report - please provide links to the clips via your ticket

[glass olive]

Hey, @cobalt moat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave inlet]

What do you mean I didn’t follow instructions I just got the game how

Load in and says I’m banned what did I do

5df00c my ban number thing
Take a look I did nothing rustora support

[mint warren]

If your appeal was denied then it's the ban is correct and needs to be waited out for the full duration if not permanent

[brave inlet]

So I can possibly get unbanned

Look I’m just confused because I just got the game that’s all

[cobalt moat]

its got banned from anticheat

but is grief full base bruh....

and other people its get the loot....

[inner sinew]

@copper jewel отпиши в лс в дискорде

@copper jewel отпиши в лс в дискорде ау

[north crest]

If EAC banned you, you need to appeal with them

[inner sinew]

@copper jewel отпиши в лс в дискорде отвееееть

[lime pendant]

im getting ignored 😭 😭 😭 😭

[cobalt moat]

yes but it's not my fault if I lost everything because of a cheater I'm simply asking if you can remove 2 doors only 2 to reaccess my base but at the ticket they told me that they can't interfere with the gameplay

I'll try doing something else, good luck to me... -.-

[north crest]

only a handfull of people can help with those tickets, just have to be patient

[north crest]

oh I see, unfortunatley admins do not interfere with gameplay. I would suggest pickaxes or spears and aim for the doorframe

[violet ruin]

I'm talking about your appeal you mentioned that it was already denied, I told you one of the main reasons appeals get denied

[spiral citrus]

Can I check VIP status without longing into the server ?

[brave inlet]

But what instructions i didn’t do nothing look again

Like literally bro I’m so confused I just wanna play man

[neat pumice]

You won't be playing here unfortunately

Your appeal was denied, that's the end of the matter I'm afraid

[violet ruin]

you could try linking so it gives you the role donator i think im not sure really

[glass olive]

Hey, @violet ruin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[neat pumice]

https://donate.rustoria.co/account.php - you can see your VIPs by logging in here

[brave inlet]

Alr

[graceful swift]

my boy bought vip for eu long why cant he do map preview? on staging it gives the vip error message

[broken briar]

i got banned for cheating on rustoria, i didnt play with cheats, i downoload rust few mins ago

[graceful swift]

🤯

are the map preview server online?

[polar flume]

!appeal

[glass olive]

Hey, @broken briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked gust]

@normal orbit

What about wipe?

WHEN IS WIPE MISTER STATZ TELL ME

[last nimbus]

nvm this is coming in march

[unreal vector]

what does low pop acutally mean? whats the max in the serv?

[normal orbit]

no for for you @wicked gust

washed rust gamer 🙁

old man

[wicked gust]

https://tenor.com/view/dawid-jasper-ryszard-calus-gif-18990736

[normal orbit]

https://imgur.com/a/Q7d2FRO

[hard epoch]

Appeal #d85f2d

[violet ruin]

@gaunt sleet whats the issue?

[violet ruin]

typing it here won't get you a faster response
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

tell him to make a ticket pleae

se

[broken briar]

if i got banned for cheats ( i've never played with cheats) can i get ever unban?

[north crest]

!appeal

[glass olive]

Hey, @broken briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken briar]

i cannot do new appeal, my appeal closed

[north crest]

Appeal decisions are final.

there are no more ways to be unbanned.

[cedar edge]

https://rustoria.co/users/76561199013677728 please check this player, I am almost 100% sure that he uses external programs.

[glass olive]

Hey, @cedar edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!report we do not take reports through discord please submit a ticket on the support website

[glass olive]

Hey, @cedar edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo kite]

@cedar edge is tmrw solo and duo fresh wipe ?

[nocturne ocean]

tomorrow is full wipe in us mondays??

I mean bps also wipe?? us monday

[median crown]

!force

[glass olive]

Hey, @nocturne ocean

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[hollow seal]

rustoria website down?

[vapid arch]

!force

[glass olive]

Hey, @vapid arch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[prime thunder]

for me it’s okey rn

for you?

[hollow seal]

cant access it

trying to find map for us long and its just timing out

[prime thunder]

75 votes https://rustmaps.com/map/ac1af5497d0f4be5a3b987971732ef82

67 votes https://rustmaps.com/map/9c3a175a099640f4944494dc29074dce

i think only US have problem

[hollow seal]

thanks

[abstract ibex]

i got banned for high risk and my appeal got denied and the admin asked me about my other accounts but i dont have any

what do i do

can i please have a admin just like pc check me or sum

[abstract ibex]

@glass olive

it wont let me make a ticket

[shadow spoke]

Will deep sea exclusively spawn T3 for rustoria maps?

[median crown]

if your appeal was denied then that is the final answer

[timid adder]

!force us main

[glass olive]

Hey, @timid adder

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[proud shell]

website down?

[barren torrent]

same issue

[rapid turret]

I need help. Some time ago my account was banned due to being considered high risk. I would like to know if there is any possibility of being unbanned. Thank you.

[robust musk]

!appeal

[glass olive]

Hey, @rapid turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

When is sea man wipe?

[robust musk]

go to #wipe-feed for map votes , go to #server-info to find any information about the server you want, and go to #map-vote-roles to put any wipe role to get tagged and notified about future wipes.

[void hamlet]

How can u get my perks

[robust musk]

!vip you can donate at the link below, please note we do not offer any kind of advantage in vanilla just modded servers

[glass olive]

Hey, @void hamlet

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[void holly]

any admins on i can talk to?

or is everyone off

[mint warren]

What kind of help do you need?

[novel egret]

How do I appeal the ban?

[fallow veldt]

!appeal

[glass olive]

Hey, @novel egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper dew]

hey, i need some help. i was false banned a while ago and was resolved (i have receipts), i just went to log into another server and it says im banned for ban evasion, i believe this issue is connected to the last issue. i cant appeal the ban because it already has been but i also have never had a ban, the ban was false and i was unbanned and apologised to.

[dark crane]

!appeal

[glass olive]

Hey, @dark crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

depends what for maybe i can help?

[robust musk]

Rustoria does not affiliate with other servers, so if you are banned from another server (that is NOT from rustoria) we have no power

[copper dew]

okay so i was false banned on rustoria for ban evasion, i got in contact and and it was reversed and i was even told it was due to someone banning a a multi ban evader by their name which also matched mine. an admin (jack) looked into and told me this. im assuming that the ban was only lifted on certain servers or maybe the name ban was not lifted as i just tried to log into sea long to check how my ping would be to see if it was a good choice for tomorrow and was met with the same issue.

[ocean ember]

How can I check if the VIP is still working or not?

[fallow veldt]

!vip go to subscriptions and then you should see it

[glass olive]

Hey, @ocean ember

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fallow veldt]

Before that you have to go to accounts i think

[robust musk]

yes, like thimo said, go to accounts and after you should be able to see all off your current subscriptions just like the picture below

[ocean ember]

thx

guys

[hard epoch]

Appeal #90c4e9 - Hi admins! Can we get unban for force? only 1 member still denied to unban but other 10 got unbanned

[robust musk]

how long ago did you make your appeal?

[hard epoch]

we 11 guy maked ticket 1 time - 12am SEA time. But only 1 of 11 denied of unban

[median ibex]

When’s sealong server wipe time?

[robust musk]

if its denied that would be the end result

[median ibex]

Beijing time

[subtle matrix]

SEA Long

All SEA servers restart daily at: <t:1770336000:t> (<t:1770336000:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

SEA Long
IP: connect long.rustoria.asia
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[hard epoch]

he send cheater id, and 14 days - status denied

who got unban - I am approving this only because of force wipe coming soon. Normally , we will stay ban you guys for not knowing as well.

I think different admin checked ticket lol)

[robust musk]

yes it is denied, that means that he wont be unbanned until/if his time expires

[hard epoch]

Bro - I got too 7 day ban but I unbanned after 4h for force

not only me unbanned after 4h - 10 of us

[robust musk]

What were you banned for?

[hard epoch]

Playing with Cheater

all of us same type of ban

[robust musk]

Your first offense?

[hard epoch]

yes

[robust musk]

Than probaly the person you are talking for has already had a previous offense or it takes longer to process...

[hard epoch]

oh

okey

[raw pewter]

10 got unbanned doesn’t mean the rest must be unbanned too

It is a case by case thing

[hard epoch]

okey

looks 14 and 7 days making sense

Ty

[raw pewter]

Copycat pretty much explained it well and clear

Please be careful when you invite people into the team

Not knowing / do not know him is not an excuse

Once you taking someone into the party, you are taking responsibility as well

I know other server may be do thing differently but our server take it seriously

[hard epoch]

yes Rustoria best for SEA - thank you for work

@raw pewter Can I ask why he got 14 days ban instead 7 day like most of us? He telling first ban too

ban days making system or admins?

[raw pewter]

People lie , full stop

7 days , 14 days, 30days, perm ban

[hard epoch]

its like 1-2 time playing with cheater - is 7day? more than 2-4 is 14day... Right?

is system choosing ban days or admin?

[raw pewter]

1st ,2nd ,3nd and then 4th

If someone is getting 14 days, on paper, he is 2nd offender

I do not know how can I make it more simpler..

[hard epoch]

2nd offender mean like cheater helper?

[raw pewter]

We do not discuss the detail of the case,
It just mean this is the second time someone got banned for playing with cheater

[hard epoch]

okey

ty

[raw pewter]

All good

I am heading to bed now, getting ready for ticket wave in few hours

[crystal plaza]

yo when does eu main wipe on force

[subtle matrix]

EU Main

All EU servers restart daily at: <t:1770361200:t> (<t:1770361200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 EU Main
IP: connect main.rustoria.uk
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[crystal plaza]

thank you

[dapper pine]

when is rustoria eu small server wipe on staging branch open to join

[subtle matrix]

BR Main

All BR servers restart daily at: <t:1770372000:t> (<t:1770372000:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇧🇷 BR Main
IP: connect main.rustoria.lat
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Thu @ 6PM BRT
Blueprint Wipe: Force Wipe
Map Size: 4000
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[fallow veldt]

Normally you can join like 10-15 Minutes earlier on Staging

[subtle matrix]

EU Long

All EU servers restart daily at: <t:1770361200:t> (<t:1770361200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 EU Long
IP: connect long.rustoria.uk
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[fallow veldt]

since the update is already installed

[rapid turret]

I am no longer allowed to open a ticket to appeal that ban. What can I do?

[subtle matrix]

EU Small

All EU servers restart daily at: <t:1770361200:t> (<t:1770361200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 EU Small
IP: connect small.rustoria.uk
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 3250
Team UI: 8
Vote for next map

The times listed above automatically change to your time zone.

[nova cliff]

Good day, I got banned on your servers for using cheats, but I've never used them. I've been contacting support all this time, but they can't do anything.

[mint warren]

Have you created an appeal?

[nova cliff]

yes

every day

[mint warren]

And what is the status of your appeal?

[nova cliff]

completed

but when you log in to the server, it immediately kicks you out (cheating)

[mint warren]

Approved or denied

[nova cliff]

Approved

[buoyant bramble]

How long does it take to review an appeal?

[nova cliff]

in different ways

[buoyant bramble]

Is there any average time? I just wanted to go to Global Wipe, but it says I'm banned for cheating, even though I haven't played on Rastoria in a while. :d

[nova cliff]

I was kicked out for cheating))))

[buoyant bramble]

бля, че за баны, кики :/

[nova cliff]

я хз

[buoyant bramble]

я полтора года не играл, захожу - бан за читы xD

[nova cliff]

подавал аппеляцию и ни чего

а ты куда подавал аппеляцию

[buoyant bramble]

через сайт

[balmy comet]

Getting 230+ ping on sea main routing from perth. get 60 on facepunch sea

[fallow veldt]

https://discord.com/channels/274965952116817920/1466066334260658196

[balmy comet]

i just sent a ticket through there.👍

[lethal smelt]

how do i find out why i got banned on all rustoria servers

[robust musk]

!appeal

[glass olive]

Hey, @lethal smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

the reason why is stated in your disconnect message

[robust musk]

!appeal

[glass olive]

Hey, @nova cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[nova cliff]

ban lifted

[quartz smelt]

Dear Sir , I need your admin. to check my appeal Appeal #99ebe1 . my steam ID : https://steamcommunity.com/profiles/76561199545384834/

I was unbanned today in above appeal , but now I was still banned.
In the appeal it showed "Your appeal has been approved."

but when I tried to login now I found myself still banned. please help to check and unban me. I am sorry, please help me again. now I found myself not able to create any new appeal or ticket in officeal website. I don't know what happen.
I am eager to enter the server for tonight's fresh start (wipe).

[robust musk]

appeals take 1-3 business days to process please be patient

[daring abyss]

appeal

[quartz smelt]

I have already unbanned today, Appeal #99ebe1 . only that I was still banned. I think it is a mistake of system. I should have be unbanned .

[violet ruin]

!steamid

[glass olive]

Hey, @quartz smelt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[daring abyss]

@violet ruin

[quartz smelt]

76561199545384834

[daring abyss]

look my appeal thx #cc9807

[violet ruin]

appeals take 1-3 business days to process please be patient

[violet ruin]

your issue is forwarded please wait for a response

[merry sparrow]

Is Staging branch Availeble on force?

[violet ruin]

yes

[merry sparrow]

Nice

[gleaming ether]

now the map votes are done, do you drop the map file so i can load up on a private server?

[drifting quarry]

how do I join the map to see before force

[gleaming ether]

vip

i think is needed

[dusky tundra]

Rustoria server admins are fucking scumbags

Banned for high risk account and never solved yet

Fuck you rustoria bitch ass dickheads

Keep kick people for fucking high risk account

[balmy cypress]

We will

[dusky tundra]

Then your server gonna be empty you dumb ass

Suck dick forever

High risk account , hahaha nice reason

[balmy cypress]

we won't be doing that

[dusky tundra]

You even doing that now you bitch ass

[balmy cypress]

damn you caught me

[dusky tundra]

You can do that for mine one

Fuck the high risk account , fuck off all

[balmy cypress]

I respect if that is your thing but I am heterosexual

[daring abyss]

Why is it banned for the team? Please tell us why we play the server normally. Is it because the account will be banned because a large number of invoices are issued? Or is it because newcomers are not allowed to play this series of servers, or old players are not allowed to return, can you give me a suitable explanation?

[dusky tundra]

High risk is your dicks and pussies you fucking virgin admins

[balmy cypress]

You are really good at insults, please stop as you are really upsetting me

[balmy cypress]

will check your appeal now

[daring abyss]

appeal#fbc4a2

[balmy cypress]

show god on your team was cheating

[dusky tundra]

You upset ? So what ?

[balmy cypress]

im very upset

you are very mean

[dusky tundra]

Kick people for weird reasons and you upsetting by customers ?

[balmy cypress]

yep

[dusky tundra]

Nice fucking bitch ass virgin

[balmy cypress]

how did you know?

[dusky tundra]

Wanna fuck some girls ? I can introduce some place for you
Nice opportunity for virgin like you

[mint warren]

Crazy

[balmy cypress]

You are so cool man I wish i were as cool as you

[dusky tundra]

High risks are rustoria admins dicks and pussies because they are fucking virgins

[daring abyss]

If we play this server because of real cheating, we will gladly accept it. If it is because an account is not allowed to play the game because of the return of old players or newcomers, then please tell me who can play the server normally. If it is because of a large number of invoices and no cheating, why is it blocked?

[balmy cypress]

https://tenor.com/view/dog-crying-meme-doggo-crys-megan-soo-crying-dog-gif-5276199764143986284

[raven lily]

can we get pass for create content in your server?

write me at PM

[dusky tundra]

Yeah I am cool ! Because I dont kick customers for high risk account but you are because you are fucking nerdy virgin

[raven mist]

What the f, dont include me

[dusky tundra]

Thanks IQ 40 boy

[balmy cypress]

daamn bruh

stop being mean

🙁

[daring abyss]

why cheating？Is there sufficient evidence of cheating, or for what reason to ban it?

[balmy cypress]

How many subscribers do you have

[raven lily]

im manager of sherell4 and we want start global at your server

[balmy cypress]

we don't give evidence, but they are 100% cheating

[raven lily]

20k+

[dusky tundra]

Rustoria full of fucking bitch ass nerd admins

[balmy cypress]

Tell sherell4 to message me in DM's and we can discuss

[dusky tundra]

Hope you guys have sex in a life,

[balmy cypress]

https://tenor.com/view/nerd-alert-bumper-adam-devine-pitch-perfect-lame-gif-17474980

[balmy cypress]

very weird statement??

[hard epoch]

Appeal #d85f2d - my ticket was approved but Still cant join server

[dusky tundra]

Stop play rust and ban people hope you guys go outside and meet some people then you guys can grade up from virgin

[daring abyss]

this kdr cheating？

[balmy cypress]

outside is full of mean people like you, no thanks

[balmy cypress]

high or low KD doesn't mean they are cheating

[dusky tundra]

Fuck you Luke, come to korea then I can remove your virginity

[dusky tundra]

NICE ! Nice mindset of nerd

[mint warren]

Can you stop typing shit dude

[balmy cypress]

I've been to Korea, people there are very nice unlike you

meanie

[robust musk]

!steamid

[glass olive]

Hey, @hard epoch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[daring abyss]

Then why don't you refer to the data? What can we get if we cheat?

[dusky tundra]

Kick people for high risk account and you guys saying that I am mean person , what a funny virgins

[hard epoch]

76561198977415249

[balmy cypress]

yeah ur really mean to me

bullying actually

[daring abyss]

Then why don't you refer to the data? What can we get if we cheat?

[dusky tundra]

Yeah virgins meet virgins , you met bitch ass boys in korea

[balmy cypress]

We do refer to our data, but we aren't telling you

doesn't benefit us to explain how we caught their cheats

[dusky tundra]

Saying facts is not a bullying you idiot

[balmy cypress]

Damn bruh I bet you are the coolest guy in korea aye

[balmy cypress]

https://tenor.com/view/gohine-hohino-no-hohineee-gohineee-gif-17792172174678204487

[dusky tundra]

You upset because of facts ? Are you fucking Biden lover or some left wings

Oh I see ~ fucking needs communities

[violet ruin]

it doesnt seem like you need support

#general

[balmy cypress]

i am actually getting bored now

have a good life @dusky tundra

[mint warren]

LoL

[balmy cypress]

https://tenor.com/view/shhh-shush-silence-nose-gif-17895433

@dusky tundra

get #muted

[violet ruin]

think he left the discord

[hard epoch]

Appeal #d85f2d - my ticket was approved but Still cant join server
76561198977415249 - pls check dear admins

[mint warren]

Yes lol

[balmy cypress]

looking

[daring abyss]

I just want to know how we choose to cheat and what we get from cheating if we play normally.

esp？ai？dma？ why？

leader boards why u not look

[balmy cypress]

We don't tell which cheats, its only going to help you cheat and not get banned if we tell you

so you are wasting energy asking

[violet ruin]

don't waste your energy you will need it for force wipe

[daring abyss]

Then why do I open VIP and buy skins to choose and team up with cheaters?

this fun？

[balmy cypress]

You spent like $10 on vip and thats an indicator that you wouldn't play with cheaters? lol

make it make sense

[daring abyss]

I write any report letter, and no administrator will read it carefully. It will only give me an offline one. Why do I play like this to play with cheaters?

Is this how you deal with it?

Because I don't know you?

[balmy cypress]

You are asking questions that make no sense

explained already

[balmy cypress]

^

nothing more to be said

you played with a cheater

[hard epoch]

@balmy cypress any news?)

[balmy cypress]

It was not supposed to be approved

[daring abyss]

Why is it a cheater? Is it because of bad people? Or do I cheat with people I know?

[balmy cypress]

Not sure what you are asking, read my previous messages again

[hard epoch]

but still is was approved - my 10 teamate was approved too. Is Admin fall?

[balmy cypress]

Yeah it was not supposed to be approved

[hard epoch]

okey if its not approved - Can you back my timer?

[balmy cypress]

I will check, give me some time to review

send me a DM

[hard epoch]

looks infinity banned

[balmy cypress]

Right now its a 7 day ban

[daring abyss]

Do you have any evidence or sufficient explanation to say that you are a cheater? If I become an administrator, can I also block it at will? It's just an excuse to avoid explanation.

[cosmic abyss]

Why i cant accept invite clan?

[balmy cypress]

Yes we do, as i already said though I won't be sharing it with you

[buoyant bramble]

its so sad 🙁 skip wipe 🤧

[mint warren]

Try restarting the site

[daring abyss]

There is no need for evidence to prove that cheaters will only decide anyone to cheat through the votes of acquaintances and friends.

[hard epoch]

its not any change to unban 7 day? Its was first time played with cheater). I understand dont knowing cheater is not making sense.
But still is force - want play favorite server RUSTORIA ❤️

[molten turtle]

i text u pm please check

i'm sherell guy

[crystal plaza]

had this problem twice on reddit second time i got permanently banned and my appeal was denied i dont like reddit admins

[robust jacinth]

!map

[glass olive]

Hey, @robust jacinth

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[crystal plaza]

!MAP

[glass olive]

Hey, @crystal plaza

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[crystal plaza]

sorry i didnt mean to do that

[leaden blade]

when will be add new anti cheat?

[robust musk]

totally fine thats what commands are for

[quick pagoda]

change rustoria eu main respawn

near to military launch etc is annoying

[raven lily]

@balmy cypress

dude?

[misty scroll]

Map spawns are baked into the map itself, not something that can just be changed

If you dislike the spawns on a particular map, vote for another one 🙂

[quasi stratus]

Hey, guys, where can I file an appeal?

[violet ruin]

?appeal

[glass olive]

Hey, @quasi stratus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi stratus]

thx

[burnt nimbus]

/appeal

[glass olive]

Hey, @burnt nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[burnt nimbus]

I was banned from the server due to a high risk account. What should I do?

[hearty surge]

!appeal

[glass olive]

Hey, @burnt nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail star]

im done on appeal on sea med, how can i recon on the server.

[hearty surge]

Appeals can take 1-3 business days to be handled, please be patient 🙂

[wicked gust]

!wipe

[glass olive]

Hey, @wicked gust

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[wicked gust]

!force

[glass olive]

Hey, @wicked gust

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[grizzled inlet]

!wipe

[glass olive]

Hey, @grizzled inlet

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[grizzled inlet]

!force

[glass olive]

Hey, @grizzled inlet

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[green quartz]

I got unbanned today on toria long and now it says High risk account

pls help 🥹 🙏

[hearty surge]

What were you previously banned for?

[mossy socket]

!force

[glass olive]

Hey, @mossy socket

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[tardy horizon]

How i can pay for VIP with TRC 20?

[cosmic abyss]

Why i cant accept invite clan?

[lilac sky]

best thing to do as a complete noob?

[keen delta]

hey admins! I wrote you smth like a week ago. I been banned because of playing in party with the cheater guy. Im getting unbanned in +-7 hours. Is it possible to unban me before the wipe please? 🙏

[little estuary]

is rtg unk lagging?

[robust musk]

id recommend getting familliar with the game, try aiming on our aimtrain servers, or try building... also id recommend getting familliar with the different POI'S (point of interest) like satalite dish to start with

[lilac sky]

is there a good guide or anything on youtube that you would recommend?

[robust musk]

no, we do not make any exceptions regarding unbans

[keen delta]

alright, thank you for a fast response 🙂

[robust musk]

me personally not really but i think if you just search up ''youtube guides'' you would get a few good ones for sure!

[robust musk]

no problem goodluck!

[lilac sky]

i appreciate the help, thanks!

[robust musk]

not a problem!

[tardy horizon]

can i buy VIP with crypto?

[balmy cypress]

Hey, yes we accept crypto. Its under the options when paying

[tardy horizon]

i can't select USDT trc 20

[rocky moth]

I didn't use any cheats, I want to get this wipe, why did I get banned? Can you check? #ffef28 Name Aimhell

hey admins

[hushed granite]

Please tell me what Team UI: 12?

[cobalt jackal]

The standard review time is 1–3 business days, but it can be more or less depending on the situation.

[rocky moth]

But I never actively played this server and got banned.

[ripe marsh]

Hello
I bought VIP №1836-1556 for Rustoria EU Long
Steam ID: 76561198113816427

When it will be activated?

[uncut citrus]

how do i appeal for a ban

[north crest]

!appeal

[glass olive]

Hey, @uncut citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[maiden locust]

How can I download maps for Wipe in advance?

[misty scroll]

You can find the maps on https://rustoria.co/maps, they will also be posted in #wipe-feed shortly before wipe

[past estuary]

Are the online shop offline ?

[robust musk]

should be almost instantly, if you are still having issue's please feel free to mkae a #payment-support ticke, please try to fill in as much information as possible, We will NOT ask you for any bank information be aware of that

[balmy cypress]

Store will be online shortly, last minute urgent maintenance work is being done

Store will be online shortly, last minute urgent maintenance work is being done

Store will be online shortly, last minute urgent maintenance work is being done

[opaque condor]

https://donate.rustoria.co/ Web server is down @weary mason @slow vapor

[balmy cypress]

Store will be online shortly, last minute urgent maintenance work is being done

Store will be online shortly, last minute urgent maintenance work is being done

Store will be online shortly, last minute urgent maintenance work is being done

[balmy cypress]

Store will be online shortly, last minute urgent maintenance work is being done

STORE IS ONLINE IN 10 MINUTES

[twin moon]

Why i cant see maps?

[uneven current]

вашала

[full heath]

high risk account? <@&874995535881326632>

[robust musk]

please do not ping any staff...

[prime thunder]

!appel

[robust musk]

!appeal

[glass olive]

Hey, @full heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven current]

вашала <@&874995535881326632>

[full heath]

I already appealed but I haven't received any answers; it's my friend's account.

[robust musk]

again, please do not ping staff a message here will awnser your questions very fast :D, english?

[robust musk]

if you have already done this please wait 1-3 days (Note: it could take longer since it depends on your situation).

[full heath]

My appeal was denied and it's nothing

[patent oriole]

hi i got a question does test on launch options like "gpu skimming" still work to join before the offical update is out

[robust musk]

If an appeal got denied it would be the final decision, Rustoria does not take re-appeals

[keen rampart]

maps

[scarlet carbon]

is an account banned for high RSIC blocked by the hardware?

[full heath]

But it was negative, and it doesn't have any external programs. I don't understand what happened.

[robust musk]

we don't have access to your computer therefore hardware id is not possible from us, only EAC can, still ban evading (using new accounts) is a bad idea and will get you perma banned from our servers.

[robust musk]

If your appeal got denied, there would be no changing, im pretty sure the admin gave a reason stated in your ticket please view it there, the outcome will not change if denied

[sharp orchid]

RUSTORIA shop off ????? There was a problem connecting to the Steam servers. Please try again later. (1)

[prime thunder]

.

[robust musk]

Rustoria store seems to be up for me, have you checked your network status?

[prime thunder]

@sharp orchid

[prime thunder]

it also dont work for me rn but i think it should work in few min

[scarlet carbon]

So how can I play if my 8000 account was stolen, but I get banned when I try to play on a new account?

[robust musk]

explain how it was ''stolen''?

[limpid belfry]

hi, do blueprints wipe on rustoria eu main 1x

[robust musk]

#server-info

[limpid belfry]

ty

the website is loading very, very slowly right now fyi, + 30 seconds to load each page

[robust musk]

There is some maintenance going on rn please be patient with us, sorry in advance!

[limpid belfry]

okay ty 🙂

[pliant flax]

Hello, I just bought VIP, but I don't think it has arrived. Where can I check if I have received VIP or not?

[maiden locust]

How can I download maps for Wipe in advance?

[scarlet carbon]

I lost access to my account steam, my email was hacked, and now I can't recover it

[full heath]

@robust musk there is no explication , they gave my friend a negative response on the ticket. the ticket number is #405c62

[thorn prawn]

yoooo copy what up man

you still playin with chief?

[visual flame]

rustoria sealong fixed problems or no?

i cant connect

[buoyant lotus]

how long wipe

guys

[polar flume]

40

[wary ice]

guys

give file map long pls

[floral lichen]

Hola tienen el ip modo espectador de br main?

[mighty schooner]

anyone know the connect code?

[balmy cypress]

Which server?

[hallow atlas]

please send the IP address of the EU EAST LONG server

[balmy cypress]

#server-info

[median crown]

!force

[glass olive]

Hey, @buoyant lotus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[hallow atlas]

\

[mighty schooner]

us long

[median crown]

https://rustoria.co/maps you can see/vote for maps here

[wary ice]

bro i need file

map download

[gritty wagon]

Appeal #ca9cc5 Check pls 3 days ago

[mighty schooner]

is us long up is says theres 2/200 ppl

[drifting quarry]

is update out yet

[polar flume]

nope

https://discord.com/channels/274965952116817920/656251893596684290 please follow for update news

[rich adder]

why server ip doesnt work

[mighty schooner]

does staging branch work on rustoria servers?

[polar flume]

servers mıght be closed

[rich adder]

it said wipes

sea medium

[idle verge]

how do i appeal a ban?

[polar flume]

!appeal

[glass olive]

Hey, @idle verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fervent olive]

why i cant stand upp wtf

[last herald]

<@&874995535881326632> why am i banned

[serene salmon]

Can we still connect from staging to rustoria eu main?

[deep temple]

question, sorry if its answered allready, i see alot of people are allready joining through staging branch,
Will the servers still wipe and come online at 20:00 cet?

[polar flume]

!appeal

[glass olive]

Hey, @last herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

DM me your steamid

[serene salmon]

Can we still connect from staging to rustoria eu main?

[last herald]

hold on

[serene salmon]

Mojo still bot

[serene salmon]

Can we still connect from staging to rustoria eu main?

[last herald]

76561199022845464/

[polar flume]

ım not quıte sure about ut

[coral grove]

huh 30 mins before force wipe?

[last herald]

@lyric basalt

[deep temple]

and this question cancan? sorry to repeat it 🙂

[serene salmon]

Please ask someone who knows

[serene salmon]

Can we still connect from staging to rustoria eu main?

[serene salmon]

Did you find a group btw?

[polar flume]

yeah cheers pal

[idle verge]

how do i see how long my ban is for

[indigo vortex]

did us main update ?

[buoyant lotus]

tks

[lofty lily]

Hello, how can I update my client?

I must wait 8pm?

[last herald]

<@&874995535881326632> can i have some help please im confused as why im banned?

[lofty lily]

I’m new to the game

Help me please

[raven mist]

Did you dm Marzy your steamid

[last herald]

yh i did

[lofty lily]

.

[lethal swan]

Is it possible to somehow add your bot to my Discord server?

[raven mist]

then @lyric basalt will check

[lofty lily]

Hello, how can I update my client?
I’m new to the game, pls help me

[lyric basalt]

Yeah I replied to him

[hasty salmon]

your guys sever ruting for some severs is terriable

[raven mist]

ruting?

[jagged imp]

did ur servers already wipe ?

[raven mist]

Blame your ISP

😄

[novel elk]

long.eueast.rustoria.co:28015 not going up ?

seems like going up and offline all over

just working now thx

[viscid tiger]

Is server wiping again at 2???

[austere elbow]

same im curious

[hearty fulcrum]

No, just the force wipe happening now

[viscid tiger]

so servers are up and its wiped completely no resets or anything?

[hearty fulcrum]

Only the daily restart. No more wipes until the next scheduled wipe. Same as every force wipe

[last herald]

<@&874995535881326632> please can i have some help

[near quiver]

i just tried to load in and then kicked me and said i was cheating

[urban timber]

is slots being opened on med eu?

[shy remnant]

!appeal

[glass olive]

Hey, @near quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!slots

[glass olive]

Hey, @urban timber

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[urban timber]

thanks u cute boy

[dawn wagon]

how do i make a ticket?

[calm wing]

how do i make a ticket too

[nocturne cedar]

hey @glass olive how do i make a ticket? im having issues logging into the server 🙁

[floral trout]

How do i make ticket

[calm wing]

I'm logging into the server and it kicks me out and shows 'cheating details,' and I don't understand why. I have VIP, and I played the same server last wipe and I've never used cheats. I'm really bad.

[near quiver]

same

[hearty fulcrum]

Ticket website: https://rustoria.co/support

[mystic nimbus]

When are support tickets reviewed?

[vestal orchid]

i bought VIP last wipe 2 hours after force now its gone

[nocturne cedar]

im having the same issue as above^& spawning in. being kicked and its labeled cheating

[vestal orchid]

wtf is this now im in que

[normal burrow]

How many seats will there be on the EU LONG?

[mystic nimbus]

Me too

[vestal orchid]

Why is my vip gone??

I bought it last wipe 2 hours after frce now it is gone

[shy remnant]

Open a #payment-support ticket please

[glass olive]

Hey, @nocturne cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal elbow]

<@&874995535881326632> PLEASE HELP ME ADMINS

[dawn wagon]

tickets dont work

[vestal orchid]

@hearty fulcrum please check my paymen supporet pls its force

[nocturne cedar]

Hello, i apreciate the response however i believe there is a server side issue. I logged in asleep on spawn beach and was kicked. im not the only person having this issue.

[hearty fulcrum]

Hello, #payment-support tickets need to be checked by the payment support team, not admins. Only a few people can assist with VIP issues (to protect your information).

[cobalt jackal]

What do you need help with?

[boreal elbow]

I've been false banned please i need to talk to someone abt it that someone can help me with it

[weak zenith]

I need help because it says "cheating" on the BR Long server. Can anyone help me?

[cobalt jackal]

If you’re being kicked from the server with a “cheating” message and can’t join, you’ll need to submit a ban appeal so it can be reviewed:

https://rustoria.co/support/appeal

[drifting quarry]

can i change vip

[boreal elbow]

I did already, please text someone who can help me with it

[cobalt jackal]

If you believe the ban was a mistake, the only way to have it reviewed is by submitting a ban appeal through the support site. Please include all relevant details so the admin team can review your case properly:

https://rustoria.co/support/appeal

[calm wing]

Can someone help me? I want to play Forge and I can't because I'm supposedly cheating and I don't know from where, and I can't play. Can any admin answer me? I can show clips, files, anything, please.

[last herald]

@lyric basalt please look at my dms bro dont just air me

[nocturne cedar]

Yes ted thank you. im making a ticket now is there any chance someone could please dm me to help me understand the issue? im not sure how im banned when im on the beach with a rock...

[boreal elbow]

I already submitted one

@lyric basalt \

[nocturne cedar]

Me too!

[sudden imp]

which vip do i buy for eu monthly it doesnt say on website#

[calm wing]

I don't understand this, really, it's so bad. It's the only server that doesn't let me play; all the others do, Rustoria is the only one that doesn't.

[mint warren]

Make a #payment-support

[calm wing]

And on top of that, I bought the VIP; if they don't let me play, they should give me my money back.

[balmy cypress]

?steamid

[glass olive]

Hey, @calm wing

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[calm wing]

76561199863850801

[stiff crypt]

how long does it usually take for a ban appeal to be processed?

[iron stirrup]

does the vip work for the premium

[cobalt jackal]

You can ask questions in your appeal.

[nocturne cedar]

Hello can i please have some help with logging into rustoria. im able to play on literally every other server. Ive done an appeal. This is my steam ID - 76561199806698203

[calm wing]

Can you fix the problem for me please? I really would like to play honestly.

[sudden imp]

which vip do i buy for eu monthly it doesnt say on website#

[cobalt jackal]

If you’ve already submitted an appeal, you’ll need to wait for the admin team to review it. You can include any relevant details in your appeal, and they will follow up if more.

[sweet wadi]

sea long dont work

[nocturne cedar]

So would i. can a chat be set up please? like i got instantly banned asleep on the beach and am not cheating...

[cobalt jackal]

The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[proper sluice]

stuck on connect attemption failed on sea long?

[nocturne cedar]

I understand but this should not be a ban or appeal situation. i was banned with a rock asleep on the beach. Im not cheating and cannot play with my friends because of a false ban which is ridiculous.

[sudden imp]

which vip do i buy for eu monthly it doesnt say on website#

[ripe heron]

is there any staff or admin to server EU mondays i can talk to? i cannot connect to server

[last herald]

@cobalt jackal

[void estuary]

having issue loading sea long

[cobalt jackal]

Hey, What’s up?

[void estuary]

any help? na est connection isnt working

[last herald]

bro it says ive been banned but im so confused bc marzy told me the guy ive apparently played with but ive never met the guy in my life

[gloomy elk]

connection attemp failid sea long

[boreal elbow]

@cobalt jackal CONTACT SOMEONE PLEASE SO THEY CAN CHECK MY BAN APPEAL

[torpid kelp]

Hello we bought the vip small EU, how do we integrate it into our account?

we are still waiting in queue

[void estuary]

sea long having issues, anyone help?

[nocturne cedar]

@cobalt jackal on my life there are false bans happening and people are missing out on playing that arent cheating. yous are literally missing out on potential VIP customers because people cant play... force wipe update and forcing people to go through a ban appeal process.

[cobalt jackal]

Regardless of how it happened, if you want your ban lifted, you’ll need to wait for a response to your appeal. The admin team will review it and follow up if more information is needed.

[full prairie]

Hello can a admin help my friend it says his acount is high risk he cant join

[nocturne cedar]

I understand. can you please contact someone or yourself please review it? this is a joke.

[last herald]

your guys customer service is so shit

[full prairie]

https://steamcommunity.com/profiles/76561199562327382/ pls help him

[last herald]

you guys dont even respond when your spoken to

[full prairie]

Hello please help??? any respond atleast

[last herald]

why you banned?

[torpid kelp]

Hello we bought the vip small EU, how do we integrate it into our account?
we are still waiting in queue

[nocturne cedar]

Im being treated like a spin botting hacker. i was asleep on spawn beach and banned for cheating without explanation. never cheated in my life never will. missing potential customers to spend money on VIP just makes no sense

[torpid kelp]

how can we activate our vip?

[upper plover]

Hello, I have a High Risk Account. What should I do? Please help me.

[nocturne cedar]

Yeah i just went to do an appeal and it says im banned xD

[last herald]

was you banned for playing with a cheater

[thorn igloo]

yo dose anybody know why my que skip

dont work'

[soft heron]

iive been false banned for cheater assocation

absolute joke

[cobalt jackal]

Hey! You’ll need to wait like everyone else, appeals can’t be sped up and there’s no fast track. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[soft heron]

spent money on viiip and cant even play

[nocturne cedar]

ive never played on rustoria and got banned before i could even stand up...

[last herald]

its fuck-ing wipe day and y ou want us to wait 1-3 days you cant be real

[cobalt jackal]

!appeal

[glass olive]

Hey, @full prairie

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full prairie]

Hello bro can you help my friend @upper plover https://steamcommunity.com/profiles/76561199562327382/ he has a high profile pls

[halcyon wraith]

guys can i get baned for vpn?

[gloomy elk]

connection attemp failid help me pls

[full prairie]

!appeal

[glass olive]

Hey, @full prairie

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft heron]

ted mosby please wake up out of ur slumber, weve been FALSE banned and has happened to many otyher people. normal customer service would resolve the problem immediatly however you seem to shrug it off... please help everybody and do your job

[cobalt jackal]

#support message

[nocturne cedar]

@cobalt jackal seriously can you please contact someone to help with appeals. its an actual joke to expect people to wait up to 3 days on wipe day force... false bans and not even helping the right people

[deft salmon]

is anyone else get to finalazing world and rust just crash

[nocturne cedar]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^

[gloomy elk]

connection attemp failid help me pls

[hardy saddle]

I was falsly banned? I put in a ticket, I've never even played here before nor have I cheated. Fully allowing a legit check cause this is insane

[nocturne cedar]

@cobalt jackal like how are you not understanding this is a larger issue.

Ive seen like 5 other people with the same issue.

[hardy saddle]

Oh many false bans?

[nocturne cedar]

Yes. being told to make appeals and wait up to 3 days. fucking joke

[gloomy elk]

connection attemp failid help me pls @cobalt jackal

[void estuary]

sea long isnt working anyone?>

[hardy saddle]

bruh

I paid for Monthly VIP too this is bullshit

[nocturne cedar]

im not giving up. falsely banned im staying in this chat until @cobalt jackal actually does something to help

[cobalt jackal]

We don’t handle appeals on Discord. If you believe you were falsely banned, you’ll need to submit a ban appeal so it can be reviewed. I’m sorry if this response isn’t what you were hoping for.

[nocturne cedar]

biggest piss take to wake up for force and im sitting here talking to an admin that cant see there is an issue with false bans. look at it and help and ill most likely play the server and buy VIP

[hardy saddle]

Am I gonna get a partial refund on my VIP

[soft heron]

can you tell admns to help me first? and everyone else on here sayng theyve been false banned

[nocturne cedar]

@cobalt jackal stop sending automated messages and ignoring us. fucking disgusting and lazy

[last herald]

when i go to create a ban appeal ticket it doesnt show that i have a ticket to appeal

[soft heron]

and has bought vip

[soft heron]

aii chatbot behaviour

[idle bloom]

i never played on this server and i have 5k hours

[gloomy elk]

connection attemp failid help me pls @cobalt jackal

[tall horizon]

me banearon por jugar con un cheater

[idle bloom]

i am getting kicked for cheating

[tall horizon]

pero no sabia que tenia cheat

[idle bloom]

pls help

[nocturne cedar]

stop sending automated messages and ignoring us. fucking disgusting and lazy. like is there anyone above you we can talk to? you should lose your fucking job mate

[bleak trellis]

US SMALL down

[supple cove]

is small down?

[hardy saddle]

Their was an update to Anti Cheat so something is being recognized and causing false bans I would assume

[nocturne cedar]

fr

[supple cove]

it wont let me login to small

[austere quest]

They're aware and working on it.

[void estuary]

are they working on sea long?

[hardy saddle]

I think they should fix the false bans

[void estuary]

i cant connect and your support bot is down

[proper sluice]

^

[void estuary]

@austere quest

[cobalt jackal]

I don’t have access to bans or appeals, there’s no way to speed up the process on Discord. You just have to wait.

[hardy saddle]

Probably more important that people can play on the severs they're paying VIP for

[soft heron]

i made an appeal @cobalt jackal look at it

[supple cove]

so small is down for everyone? @austere quest

[nocturne cedar]

Can we please have someone look into the false bans. at least 5-10 people right now cannot play the fucking server

[civic steppe]

Hi i bought vip to eu long but its not working i actually bought it 2 in a row but sill dont works i bought it as a gift to my friend but he cannt join

[nocturne cedar]

Me too @cobalt jackal

[austere quest]

Feel free to take a break. You were already told we don't handle appeal in Discord.

[void estuary]

@cobalt jackal @austere quest

is anyone looking at sea long, cannot connect. i can connect to the rest of your servers

your support bot doesnt work, says it cant connect to brain

[gloomy elk]

connection attemp failid sea long help me pls @Ted Mosby

[hardy saddle]

Fantastic Customer support

[austere quest]

SEA Long is online and people are connected. Are you getting an error message.

[cobalt jackal]

Sorry, but I don't handle appeals

[hardy saddle]

Do you atleast have a timeline for looking into this?

[last herald]

<@&874995535881326632> https://steamcommunity.com/profiles/76561199022845464/

[austere quest]

Appeals are handled within 1-3 days, but we try to get to them as soon as possible. I don't have an ETA for you unfortunately.

[void estuary]

@austere quest I was connected, then it disconnected me, and now it says failed to parse

[ember oxide]

Guys, US Small is down?

[hardy saddle]

Ffs man

[void estuary]

i did a network support ticket but it doesnt work

[soft heron]

please dont start wiith the sarcasm, just give us some reassurance that its beiing looked at rather than some condescending statement

[austere quest]

!appeal

[glass olive]

Hey, @last herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last herald]

i doesnt show that i have a appeal to appeal

[austere quest]

Sure thing, but there's no need to be toxic in the Discord when someone has already provided them an answer, and they just dont like the answer

[hardy saddle]

Mine did thats odd

[gloomy elk]

not only does he get an error, but so do I and other players, including my friend

[soft heron]

2 words... false ban

[void estuary]

@austere quest I was connected, it disconnected me, now it says failed to parse, and I submitted a network support ticket on discord here but it failed to connect to brain and doesnt work

[soft heron]

and ive been a customer of rustoriia for years and haev proviided lots of viiiip money...

[hardy saddle]

Love that I switched from Rustopia to here and the first thing that happens is a false ban

[supple cove]

@austere quest is small down for everyone or no? and are they reseting the server or whats going to happen with that?

[hardy saddle]

Shit is comedy

[austere quest]

Oh, yes. Haven't heard that before

[soft heron]

mate

[austere quest]

Yes, they're working on that.

[soft heron]

lots of people have reported iit aswell

[void estuary]

any help?

[supple cove]

thank you @austere quest

[boreal elbow]

please look into it rather than neglecting it

[soft heron]

it was for cheater associiatiion

[void estuary]

i been sitting here asking before all these guys crying about game bans

[austere quest]

No problem, looks like it's on its way up currently

[soft heron]

wasnt even anyone iiin our team

[gloomy elk]

agreed

[hardy saddle]

Server Bans, you cant revoke game b ans

[austere quest]

If you've put in an appeal, it will be handled. We don't handle appeal on Discord and only the banning admin handles the appeal. You will have to wait.

[soft heron]

can you handle iit?

[austere quest]

No, I said the banning admin handles their own appeals...

[civic steppe]

https://steamcommunity.com/profiles/76561198281640463/

[boreal elbow]

I did but it says that it takes from 1 -3 days and force just started so it really is a rush

[sweet wadi]

rustoria sea long connect attempt failed

[soft heron]

is it a hiierarchy?

[boreal elbow]

Please look into it

[tepid isle]

i brought q skip and i cant load into the server still bro help

[austere quest]

Unfortunate, but it will be handled as soon as possible.

[last herald]

@austere quest please can you help me

[void estuary]

LOOKING FOR HELP, CANT CONNECT TO SEA LONG - I CAN CONNECT TO REST OF YOUR SERVERS

[austere quest]

What server?

[tepid isle]

medium

[cobalt jackal]

#support message

[tepid isle]

eu vanlilla

[gloomy elk]

any help ?????????????????????

[boreal elbow]

Why is AI responding to me, please someone that is real look into it, thanks 🙂

[austere quest]

It's EU Med is online with people connected, what error are you receiving?

[austere quest]

🤖 What seems to be the issue?

[tepid isle]

high risk account

[void estuary]

still waiting for anyone to help me been posting here and support ticket doesnt work for 15 mins

[tepid isle]

idk why cus i aint ever cheated

[austere quest]

!appeal

[glass olive]

Hey, @tepid isle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft heron]

That's a solid statement! I 100% agree to that, My friend!

[tepid isle]

i made a tickey

[hardy saddle]

The wipe will be over before you can play dont worry

And fuck you if you want a refund for your VIP

[boreal elbow]

that admins are not doing what they are supposed to do 🤔

[cobalt jackal]

You’ll need to wait for your appeal to be reviewed like everyone else. I’m sorry if this response isn’t what you were hoping for.

[soft heron]

you said thiiis 10 MIN UTES AGO

PLEASE SAY A REAL ANSWER

[austere quest]

😭 have some patience. your appeal will be reviewed as soon as possible. Move to #general and stop complaining.

[last herald]

@cobalt jackal i dont have a ticket to appeal what should i do

[gloomy elk]

only ignore

[austere quest]

That's the answer you're going to get from anyone of us...

[soft heron]

iits force wiipe and weve been false banend

[hardy saddle]

Bro we got false banned on wipe day. Have some fucking empathy

[soft heron]

ofc well be upset

[last herald]

do your job you fucking lacky

[sweet wadi]

fix rustoria sea main connect attempt failed ADMIN please can you say fix me

[cobalt jackal]

Exactly, and the situation hasn’t changed in the past 10 minutes.

[soft heron]

preach!

[austere quest]

I am, I'm telling you to have some patience

[sweet wadi]

we 4 people for problem

[soft heron]

so maybe? do something!

contact someone

[gloomy elk]

0 help only ignore

[soft heron]

not tryna sound liike a karen

[austere quest]

No. Move to #general

[soft heron]

but do something

[last herald]

i ask for help bc i cant create a ban appeak bc i dont have a ban to appeal aprrently but it says im banned

[hardy saddle]

Im not banned from any other server so gotta be an issue with your shit

[soft heron]

but this is support not a "general" questiion