support

[pulsar bobcat]

on what grounds was I banned?@toxic shard

[toxic shard]

told you to stop pinging ...

if you have questions ask in the appeal

yes, multiple gamebans makes you unable to play on rustoria

[pulsar bobcat]

You are not responding to my call.

[toxic shard]

that's irrelevant, you have gamebans, check our rules

yet*

[pulsar bobcat]

reasons for my blocking

[toxic shard]

the reason is displayed when you connect

[pulsar bobcat]

The reason is deception, justify it.

[toxic shard]

we don't do that, but you might try to ask for it in your appeal as I said above

[pulsar bobcat]

I wrote a response to the request. #a93cf6

[toxic shard]

again, no need to spam it

[pulsar bobcat]

I wrote that you weren't responding.

[pulsar bobcat]

I didn't break any rules, but I was blocked for no reason

[ember wyvern]

hi its been nearly 3 days and ive got no respone for my appeal ticket, can someone assist me please ❤️

[pulsar bobcat]

@toxic shardI can provide any evidence that I am not a fraud.

[toxic shard]

I don't have to

[toxic shard]

since you don't seems to understand that you must stop pinging me you are now temporarely muted

[slate sable]

Yo my friend made an appeal cuz he got high risk account but he aint cheating.

[toxic shard]

his ban is not for cheating, it's for high risk account

[sweet elk]

So why was he banned if he wasn't using cheats?

And why was he banned?

[toxic shard]

I don't know, if he wish to appeal he can do so on our website, tell him to provide all his accounts

[slate sable]

I mean high risk account basicly means cheats no?

Or could be cheating

[toxic shard]

you getting banned because you cheated in the past and failed to hide it

[pulsar bobcat]

will you respond to this request

[ember wyvern]

hi marc, is it possible you could help me with my appeal, its been close to 3 days and i got no response

[toxic shard]

I can't say no, but at least you have multiple gamebans which proove it

[slate sable]

If you knew he wasnt cheating would it be high risk

[toxic shard]

once on internet forever on internet, you deleted your accounts don't make them diseaper

[toxic shard]

I don't know, first I don't know who we are speaking about, second we wouldn't disclose it

[slate sable]

bruh

[hollow edge]

Simpukan_avaaja talkin bout me

[toxic shard]

provide all your previous accounts in the appeal

[pulsar bobcat]

@toxic shardPlease respond to my message. #a93cf6

[ember wyvern]

how do i do that?

[toxic shard]

now it's a 1h mute, It will only increase over time

[ember wyvern]

W marc

[toxic shard]

won't disclose this information for obivious reasons

[toxic shard]

you go back on the website and add a message in your appeal

[ember wyvern]

no like how do i find all my accounts?

[toxic shard]

give us the steam urls or the steam id

if you want a tutorial on how to do it, use google it will propose tutorials in your language

[upper whale]

when can i get back

[ember wyvern]

alright thank you boss

[toxic shard]

link your previous accounts in the appeal

[upper whale]

what do u mean

[radiant topaz]

Hello, I received a false positive lock. How can I remove it?

[toxic shard]

!appeal

[glass olive]

Hey, @radiant topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upper whale]

i did it

[toxic shard]

I said previous accounts not the current one

[ember wyvern]

is it possible to check my ticket now, i uploaded my steam accounts

[naive grove]

Is it possible to somehow download a server map before the wipe? I want to see the map.

[toxic shard]

I don't know how this informaiton is relevant

[toxic shard]

map preview servers are available on the voting website

[radiant topaz]

Do I really have to wait from a day to three because of your mistake? No negativity.

I play as a noob, what cheats?

[tight sentinel]

Guys, what map will be on Rustoria.co Monday EU?

[slate sable]

Can yall get people on the appelas

[ember wyvern]

fr

[slate sable]

People been waiting for days

[radiant topaz]

++

banned for nothing

[upper whale]

im still high risk account

[regal flax]

bro

[hollow estuary]

im getting kicked for terrainviolation level 200 when respawning

[regal flax]

rustoria.co - eu mondays server

on loading screen

my game froze and im waiting queq rn

wtf is this

[steep flame]

i cant log in it insta kicks me

[regal flax]

is this a joke bro

[frozen ledge]

Could my US map vote role be removed, I try to remove and it says interaction failed

[regal flax]

im fucking waiting 124 que

anasını sikim bu serverin

[onyx quarry]

i was in que and when i was almost join (it was say done) it just kicked me to the main menu and when i rejoin to the server made me wait in que again? pls help

[regal flax]

is there any admin bro

[left chasm]

salut pourquoi sa me crash

alors que jaiter co ?

[frozen ledge]

you typed 5 mins ago gang

[normal orbit]

getting stuck on the loading screen into a server is a known fp bug, not Rustoria, usually doing a disconnect reconnect fixes it

[steep flame]

yo its just kicks me ?

[regal flax]

then why im waiting players rn

[onyx quarry]

what about my problem

[regal flax]

i should be in game rn

[left chasm]

me to

[normal orbit]

Inside terrain violation issue fowarded to admins.

[regal flax]

still waiting 100 people bro

[tepid lark]

anybody know how to fix rust just lagging or like not fps lag but like you cant open anything you cant farm eveyones standing still cant move stuff in inv always at the start of wipes i know its not server issue but anyone know a fix is it common=?

[normal orbit]

the usual respond time is 1-3 business days, the weekend just past would not have counted towards this.

[onyx quarry]

bro in the dc server says when i just got kicked if u rejoin in 3 minute u will not wait in que but i am waiting now

u can check from logs

[regal flax]

yea me too

what a server dude

[still glade]

hey i got kick for a no reason i say hight risk accoupt wtf

[polar flume]

!appeal

[glass olive]

Hey, @still glade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still glade]

ty

[regal flax]

what ty bro you will wait 1 day at least

[pulsar bobcat]

Please respond to my appeal. #a93cf6

[still glade]

When do you think I'll be unbanned? Because I haven't cheated; I've been playing on your server for years, and this is the first time I've heard this.

[polar flume]

as stated 1-3

[still glade]

1-3 minute ?

[polar flume]

days

[still glade]

UH WTF for why i dont cheat never i got fk ban for nothing

crazy serv fr

hight risk 🤡 imagine i got ban and reel cheater stay chill

[polar flume]

thıs ıs because we ban accounts that suspıcous new-bought from 3 party to protect our server

[still glade]

My account is years old, so I'm not a new player. I have 3000 hours of gameplay and 175k points on your server...

[ember wyvern]

1-3 days...

[still glade]

I just think it's a mistake on your part!

[raven mist]

Just make an appeal and we will take a look

[still glade]

165k point

[ember wyvern]

wanna take a look at my appeal then

been waiting 3 day

[raven mist]

Sure, whenever your banning admin reviews it

Its mondays, we are talking about business days

[still glade]

How do I do that?

[ember wyvern]

!appeal

[glass olive]

Hey, @still glade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar bobcat]

@raven mistI have sent an appeal. Please respond. #a93cf6

[still glade]

it fine can you check ?

Appeal #2bd37b it my ticket

[pulsar bobcat]

appeal #a93cf6 it my ticket

[still glade]

@raven mist I made the request as you told me; I hope this will prove to you that I am not cheating and that this is just a very big mistake....

[raven mist]

We will check asap

[still glade]

I just lost my connection; I was one of the first players connected, and I lost everything!

https://tenor.com/view/side-eye-cat-gif-13442248839884771180

[gray hull]

Hello friends, I was blocked on the server for this discord.gg/rustoria - Anabolic Jenx

[still glade]

@raven mist How will I know when you've checked?

[onyx quarry]

bro what is this i got timeouted and waiting que again

wtf

@polar flume bro can u help me pls

[sinful pumice]

eu mondays 6000ping

[golden plover]

pls help ı banned

Banned: Playing with cheater

[glass olive]

Hey, @golden plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

what is the ban for? high risk account?

[upper whale]

?BRO WHY

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful owl]

banned playing with a cheater even tho i didnt know

can someone please unban me i deadass didnt know, i have all proof

[shy remnant]

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

[graceful owl]

the thing is

[upper whale]

BROOOOO WHY

[graceful owl]

i didnt know, i found him of fdiscord

[shy remnant]

Because it is denied

[graceful owl]

i can give u proof

[north crest]

its pretty obvious honestly

[shy remnant]

That does not really matter

[graceful owl]

so, im banned because i found someone on discord to play with and after 2 hours i get banned and realised i was playing with someone who was using vpn

[shy remnant]

Playing with cheater bans are usually 7 days only, you'll have to wait it out

[graceful owl]

he wasnt even cheating he was using vpn

[shy remnant]

VPN is not a cheat

A cheat is a cheat

[graceful owl]

listen

[misty scroll]

You don't get banned for using a VPN 😂

[upper whale]

WHAT U MEAN

[misty scroll]

If that's what they are telling you, then they are lying to you

[graceful owl]

bro i dont know hes telling me he was using vpn only

[gentle iris]

I'm not using any software or VPN, why did I get banned? Could you please check?

[distant laurel]

why we get banned? can someone help me?

[graceful owl]

im trying to get unbanned cause i didnt know bhro

[misty scroll]

You met him 2 hours ago, why would he tell you the truth?

[shy remnant]

N°1 rule on Rust : Dont trust anyone

[graceful owl]

he TOLD ME he was using vpn

[misty scroll]

Yes?

[shy remnant]

Well looks like he was using a cheat with the VPN too

He is probably using a VPN indeed

[distant laurel]

any admin can help us we are on support voice channel

[graceful owl]

okay so why am i banned

[shy remnant]

How can we help

[graceful owl]

i didnt do anything wrong i didnt know he was having this softwares

[shy remnant]

Playing with a cheater, as told in your ban reason

[graceful owl]

BRO IDIDNT KNOW

HOW AM I SUPPOSED TO KNOW

[distant laurel]

LOOK AT MY TICKETS

[shy remnant]

#support message

[normal tangle]

my game crashed i insta opened it back on

and now am in a queue isnt there like a grace period cause it did so earlier was stuck in loading canceled and then went back in

[gentle iris]

I'm not using any software or VPN, why did I get banned? Could you please check?

[shy remnant]

It's not that u did something wrong mate, it is just that we can't let you play temporarily because you have benefited from their presence (so their loot, their information, etc). It wouldn't be fair to other players

[graceful owl]

but itrs not fair for me either

can u guys like check if hes actually cheating

maybe its false ban

idk bro but its deadass not fair for me since i didnt know

[normal tangle]

so there isnt a grace period ?

[distant laurel]

@shy remnant i guess something wrong happened too many player get banned for cheating is this system ban or something? we are not using cheat

[shy remnant]

!steamid

[glass olive]

Hey, @distant laurel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[azure nacelle]

anyone able to help my high risk account issue?

[shy remnant]

Do you often see thiefs admiting to the police they stole ?

[distant laurel]

76561198234289008

[shy remnant]

You're not banned for cheating

[graceful owl]

i think yall are triping

false ban deadass he wasnt cheating gang

[shy remnant]

Oh so now it's a false ban

[graceful owl]

check his softwares or do pc checks

[shy remnant]

U met him 2 hours ago and you believe him eyes closed

lol

[distant laurel]

i'm not banned for cheating my friend get ban for cheating if u don't know situation just shut up

[graceful owl]

mate if i find people to paly with i think its common sense to belive that they are not cheating

[normal tangle]

ur common sense belongs in the sewers

[graceful owl]

do i have to pc check everyone i meet in order to play with them

[distant laurel]

https://steamcommunity.com/id/BalamanMerkut/ this is my steam profile do you really thinking i'm cheating?

[shy remnant]

Well it is your common sense's problem then

[distant laurel]

it's have to be joke

[shy remnant]

Cause I would never have this common sense

Specially on Rust

[misty scroll]

It is one thing to trust them before they get banned, it's a completely different thing to defend them afterwards 😄

[graceful owl]

okay tell me how do i play with people

[gentle iris]

I don't use any third-party software or programs that modify games, why did I get banned (number 76561199096334620)? Could you please check? It seems like an incorrect ban.

[shy remnant]

Play with ur friends ?

Not randoms you find on discords

[graceful owl]

im defending myself

[normal tangle]

Why am i stuck in a queue again isnt there like a grace period or thats it ggs imma have to wait

[graceful owl]

im trying to get unbanned

[shy remnant]

https://files.rustoria.co/xpiwel/7wI7Y3oyUR.png

[thin plover]

#support message

[shy remnant]

Looks a lot like defending him

[graceful owl]

what if my freinds dont play rust

[gentle iris]

I don't use any third-party software or programs that modify games, why did I get banned (number 76561199096334620)? Could you please check? It seems like an incorrect ban. please look

[distant laurel]

who is looking for the ban appeals?

[shy remnant]

Well that is another problem man, but not ours actually sorry

[misty scroll]

No, you're defending a cheater you met two hours ago, according to your own words. As was already said, it does not matter whether you knew or not, our rules are quite clear about that. You may read here: "Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted." (https://rustoria.co/rules/vanilla).

[shy remnant]

!appeal

[glass olive]

Hey, @gentle iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful owl]

thats why ur mod in a rust channel

[shy remnant]

That's why you're banned

Have a great day

[distant laurel]

1-3 businness days???

[graceful owl]

banned for absolutely nothing

[shy remnant]

Ok

[onyx roost]

!appeal

[glass olive]

Hey, @onyx roost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful owl]

banned for not knowing someone was or wasnt cheating

[shy remnant]

Head to #general now

[graceful owl]

joker ahh banner profile

bro ur not him

[shy remnant]

Here's the part where we are the bad guys, but the one who cheated is a victim

Love that one

[graceful owl]

mate

[shy remnant]

Tutututut

[graceful owl]

i got banned for no reason

[gentle iris]

number 76561199096334620

[shy remnant]

I don't need to hear what u have to say

[graceful owl]

im the victim you goon

[misty scroll]

They were cheating, and thus you were banned. There is not much more to it. You're not exactly helping your situation by defending them, nor by being rude towards staff.

[shy remnant]

U don't trust our judgement, it's ok

[toxic shard]

looks like it was an obvious cheater too

[shy remnant]

!appeal

[glass olive]

Hey, @gentle iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant laurel]

before u ban peoples did admins get video record or something?

[graceful owl]

omg the thing is i have proof and u guys dont even want to see the proof

[distant laurel]

any evidences?

[shy remnant]

Idk how many time we have copy pasted this to you

[gentle iris]

I already submitted a ticket to your site, but do you have a video? What's the reason? I'm being considered a cheater, this is an unfair ban.

[shy remnant]

If you've submitted an appeal, please wait for the banning admin to review it 🙂

[shy remnant]

We do gather evidences before banning. We do not just blind ban like that

[gentle iris]

okey thank you

[distant laurel]

thats nice i'm wondering why we get ban actualy

[shy remnant]

Before you ask, no we do not share those evidences

For obvious reasons such as not sharing to cheaters how we catch them

[distant laurel]

no share thats bullshit actually

[shy remnant]

I'm explaining you why

[distant laurel]

So you don't ban people unless you're 100% sure?

[shy remnant]

Correct

[distant laurel]

so we are %100 cheating

[shy remnant]

Why would we ban someone for cheating without being sure ?

[gentle iris]

I'm not using cheats or a VPN, and you're banning me without providing proof? If there's no video, why don't you share it?

[distant laurel]

thats what i get??

we are %100 sure we are not cheating

[shy remnant]

You're not banned for cheating, are you ?

[distant laurel]

did u see our bases?

[gentle iris]

I banned my friend, why is she being banned, and I'm not cheating.

[shy remnant]

You need to wait for your appeal mate, as I already told you 🙂

[distant laurel]

there is no system ban on your server isnt it?

what if they unbanned we lost everything rn

my all loot is gonna delete in 20m

[naive grove]

You can't do it there, you have to buy a VIP and that's it, is there some other way?

[desert creek]

Hello!
My boyfriend plays on your server, but due to power outages (we live in Ukraine), he got disconnected from the server. Since he had already reconnected to this server earlier, he was placed in the queue, and now this is the third time he has to wait again.
I understand that the chances are small, but maybe you could help us somehow with this situation? He was very upset when he realized that rejoining without a queue is only possible once.

[shy remnant]

Unfortunately we can't skip them, only VIPs can skip the queue :/

[distant laurel]

there is no system ban on your server isnt it? @shy remnant

[shy remnant]

Wdym system ban ?

We have bans, that's it lol

[distant laurel]

anticheat or something

[desert creek]

That's a shame. Am I correct in understanding that you can only reconnect to the server once without getting queued?

[shy remnant]

We have a two minutes grace period that can skip you if you reconnect within those 2 minutes and if slots are available for this

[distant laurel]

don't mock with me i'm trying to understand why we banned don't be stuffed shirt

don't piss me off

[shy remnant]

I'm not mocking you, you need to make an appeal that's it

[distant laurel]

i did already

[shy remnant]

I think that's it now, you've been answered numerous time. Just wait for your appeal to be answered please

[distant laurel]

we have bans thats it lol

what do you mean

[shy remnant]

Have a great day

Be patient meanwhile we review your appeal

[naive grove]

Is it possible to somehow download a server map before the wipe? I want to see the map.

[shy remnant]

Not before the wipe I'm afraid

[distant laurel]

u shouldn't be admin btw

[shy remnant]

Alright thank you

[naive grove]

🙁

[shy remnant]

We have preview servers for VIPs available to see the map

[oak vector]

i just have banned for "high risk account", but i have kinda low k/d, why was i banned? already made an appeal a website]

[shy remnant]

On staging branch

[shy remnant]

we will review your appeal asap, don't worry

[oak vector]

thx!

[wheat knot]

Hi. everyone how can i report a player with video evidence

[shy remnant]

!report

[glass olive]

Hey, @wheat knot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

You cna upload the evidence on Youtube or streamable and drop the link in the ticket

[wheat knot]

ok thank you. can i talk about it here? i have some questions about it.

[shy remnant]

We only take reports over the website, I'd recommend you include every details in the ticket so the admin will be able to have everything they need and investigate in the best conditions 😄

[wheat knot]

ok thank you.

[crystal plaza]

I got banned for playing with a cheater but i was solo and i just were in the team ui with a group cause the were 10 deep and they lived close to my base. I didn’t know that one of the guys in the team ui was cheating . Will i get unbanned ?

I did all my wipe by myself i just was i the team ui with them

[gentle iris]

My appeal was rejected and no evidence was provided, so I cannot submit another ticket to the site. Please look into this.I request video evidence. What did I get banned for? I want proof. I have never cheated in my life and I am being unfairly banned.number 76561199096334620

[shy remnant]

We do not share evidences with the player, sorry. You'll have to find somewhere else to play I'm afraid

[gentle iris]

Dude, this is unfair. I want to play on your server and I'm getting an unfair ban. I don't understand this.

[shy remnant]

Sorry you feel that way, unfortunately, appeal decision is final and permanent

[shy remnant]

!appeal

[glass olive]

Hey, @crystal plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal plaza]

I already did an appeal Could you maybe tell me how much time i will take ?

Thanks for your time

[gentle iris]

How can this be permanent? Now you're not giving me the name of the person who rejected me. Maybe you rejected me for no reason. This is unfair. I want to get in touch with the person who rejected me.

[shy remnant]

It'll take between now and 3 days, it is usually fast don't worry

[shy remnant]

I can not share the details of who banned you, but their decision has been forwarded to you in your appeal

[crystal plaza]

They responded they say im temporaly ban

How much time is that ?

[shy remnant]

THe appeal is denied ?

[shy remnant]

!steamid

[glass olive]

Hey, @crystal plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[upper whale]

so I go ban by nothing 👌

[keen lintel]

i got banned for playing with a cheater, the thing is i didnt know the guy and just met him. ik this is not a good reason for a appeal but is the ban perma cuz i didnt cheat nor am i asociated to the guy anymore

[crystal plaza]

Yes i dont know why i didnt did anything

[shy remnant]

Usually, playing with cheaters ban are 7 days only

Your is indeed 7 days

[keen lintel]

aight good to know will there be further repercussions afterwards?

like will my acc become a high risk acc?

[shy remnant]

As long as you stay careful and don't get banned for Playing with a cheater again, there shouldn't be

Next time, the ban lenght might be longer

[keen lintel]

alright ty 😄

[oak vector]

Can u give me some explanation? why i got this ban, did literally nothing, ready for any chek-ups and verifications

why i got banned?

[ember wyvern]

your detected

[oak vector]

detected what? can't understand

[north crest]

from this screenshot, they asked for your other accounts, and you failed to satisfy their request.

[oak vector]

i don't have any othe accounts, answered them

what should i do?

[north crest]

Once an appeal is denied, that is the final answer. You will need to find a new server

[keen lintel]

btw @shy remnant since i dont have anything to do with him anymore is there a way for me to get unbanned sooner or do i just have to wait?

[oak vector]

i don't get why i got banned, i did nothing wrong

[ember wyvern]

gotta wait the time out sadly

[ember wyvern]

what was your ban reason?

[keen lintel]

alright ty for yalls help 🙂

[oak vector]

"high risk account"

i suppose, two guys reported me after i killed them a few times, but killing's not prohibitted, i guess

[foggy pumice]

Hi i got banned Yesterday bc of high risk account i dont see in rules that i cant play on bought rust account and i want to know for what this ban is (i have never cheated in rust or have another account thats my main one)

[ember wyvern]

no

[glass olive]

Hey, @foggy pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oak vector]

lol, i didn't even bought my account, that has been mine for 12 years

[ember wyvern]

thats ban evasion

your best bet to appeal and wait

[north crest]

If the appeal was denied, they have decieded they do not want you playing here. You will need to find a new server.

[north crest]

not true

[ember wyvern]

yes? he was banned yesterday and is coming back on a new account to play.

[oak vector]

that's dumb, u don't find? i have my dudes playing, who play there

[violet ruin]

bought rust account

[north crest]

his ban is high risk account, that is not ban evasion

[violet ruin]

!appeal

[glass olive]

Hey, @oak vector

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ember wyvern]

are you slow? if he comes back on a new account thats ban evasion

[north crest]

Where in that message does it say he did that?

[foggy pumice]

thats my only 1 account that i ever have

[oak vector]

can support give any reason to deny my appeal?

[ember wyvern]

no

[north crest]

They wont explain further unfortuantly

[foggy pumice]

do u have 2 iq or low brain cells level??

[ember wyvern]

your english is terrible

[violet ruin]

can you stop arguing?

go to dms

[ember wyvern]

sorry master

[violet ruin]

what's the issue i can't understand if you keep arguing

[indigo forum]

Hi, why was my account banned?

[violet ruin]

try connecting to a rustoria server
you will then get disconnected
it will show you the reason

[oak vector]

cool, dumbest moderation i've ever seen 🙂 sry 4 offense cause that's my first ban ever, 4 literally nothing, i don't see any reason

[violet ruin]

do what i said one message above

I'm sure you have a ban reason

[oak vector]

"high risk account"

[indigo forum]

Returns an error "cheating"

[violet ruin]

!appeal

[glass olive]

Hey, @indigo forum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oak vector]

read the chat, ur moderator, i guess

i don't get why could i be banned

[violet ruin]

your account is too much of a risk to play on our servers

did you try appealing already

[oak vector]

yep

[violet ruin]

accepted or denied

[oak vector]

!

no reasons, nothing

[violet ruin]

reason is you didnt provide accounts

no need to lie if staff can see it all

[oak vector]

i don't have them!!!

[violet ruin]

what's your steam id?

[oak vector]

i don't know how to prove

https://steamcommunity.com/id/nbaingloriousbastard/

[violet ruin]

what about this one

[ember wyvern]

bustedddddd

[oak vector]

what's that

[violet ruin]

oh idk

[oak vector]

can u send an id?\

[violet ruin]

a account you connected to your discord

[ember wyvern]

just put the fries in the bag bro

[violet ruin]

anything else?

[oak vector]

that's the same id bor

bro just go to the url

[violet ruin]

your ban is final

[oak vector]

in discord

JUST PRESS THE DAMN BUTTON IN MY PROFILE, THATS THE SAME URL

THE SAME ID

[north crest]

#support message
As has been said by an admin regarding a high-risk ban

Good luck on your next server.

[oak vector]

why

i just don't get

[north crest]

They will not go into any details, for obvious reasons.

[violet ruin]

even if it is your ban is still final

[oak vector]

that's the same account, i have only one account, these "moderators" sya busted, cant even press on URL. Is it my fault, that discord didn't uploaded my new nickname?

[oak vector]

still 4 no reason

[north crest]

#support message

[oak vector]

and u type busted, tthe same moderators do i guess

[ember wyvern]

@humble hare i have a question about the "high risk accounts" i assume anything under 'x' amount of hours is flagged? how many hours does it require to not be flagged or can you not disclose?

[oak vector]

900 hours btw

[ember wyvern]

900 hours but u gotta factor afk hours and different servers

[misty scroll]

Your assumption is wrong, there is no hour limit or anything like that

[ember wyvern]

you would have been flagged for not having many hours on rustoria servers

[ember wyvern]

so how do accounts get flagged for high risk?

[oak vector]

how could i? i just started to play on rustoria

[ember wyvern]

its chalked i know

[misty scroll]

Could be for a variety of reasons, but we won't go into details for obvious reasons

[oak vector]

i played on magicrust before, but i stopped, cause got tired of russians

[ember wyvern]

alright thanks ❤️

[oak vector]

wanted to meet new guys, foreiggners and just got banned 4 what?

[ember wyvern]

try rustaifed maybe, they do sus profile bans but they arent as crazy as rustorias high risk bans

[oak vector]

that's dumb

[granite bridge]

Hello, good afternoon. Could someone answer a question for me? What time does the BR Main wipe happen today?

[patent crow]

#server-info

[violet ruin]

!force

[glass olive]

Hey, @granite bridge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[oak vector]

just cheked the rules - there is no rule "we ban u if u first play on our server"

have all the team first playing there btw

[flat dome]

hi any admin its here?

[violet ruin]

whats the issue

[violet ruin]

your ban is final please go to #general

[oak vector]

🙁

[flat dome]

about high risk account banned i need help

[violet ruin]

!appeal

[glass olive]

Hey, @flat dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat dome]

yeah i already open ticket but when they check my ticket?

my team waiting me 🙁

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat dome]

🙁

have a good night 🙁

[violet ruin]

!appealru

[glass olive]

Привет, @spark igloo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[analog quiver]

<@&274971100184576010> blantant super cheater 76561199129210157 on toria eu monday

[violet ruin]

!report

[glass olive]

Hey, @analog quiver

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ornate dock]

Hello, dear Administrator, sorry to bother you.
This is the order number for the game I purchased: 260776364946610409. I bought this game at 1:12 AM on December 27, 2025. I have never used any cheating methods, and the server rules do not limit account playtime. Why was I permanently banned? To cooperate with the investigation, I am also willing to provide my computer for your free inspection and verification. But I have been permanently banned—is this fair? I don't understand. I haven't cheated. What else do I need to do to prove that I am playing the game legitimately? Appeal Number #7cf3da
This is my ticket number.
I have never broken any rules, nor have I cheated in any way. Why was I permanently banned?
This is the first time I have been permanently banned from the server in the ten thousand hours I have spent playing this game. I don't understand, and I hope you can give me a chance to prove myself. I am willing to give full access to my computer for you to check the records to prove that I have not cheated. I will not pose a threat to any regular players. I love this game, and I am passionate about it. @thin plover

[north crest]

They say you can play on your main account.

Play on that one

[vast ruin]

Is the current map voting final or it can change again before the update?

[lapis mortar]

Hello https://steamcommunity.com/profiles/76561199374993125/ guy play with wh and aim rustoria mondays

[glass olive]

Hey, @lapis mortar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[last magnet]

<@&274980199668645888> I am VIP but for some reason my vote is only counting as 1 vote instead of 2. Can you look into this please?

[potent jungle]

why i get 30 fps in rustoria but in rusty mose i get 60

[violet ruin]

[raven mist]

Locations..Entities..Buildings

[latent shuttle]

Is it a common practice to close a ticket/appeal without replying or an accident by staff?

[raven mist]

Whats your steamid?

[gritty wagon]

What is it????

[rocky robin]

how do I see up to which vip date?

[glass olive]

Hey, @gritty wagon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent shuttle]

Got anwser quickly and got my situation clear, thanks!

[raven mist]

You can check this on donate.rustoria.co

[naive mulch]

hey can we talk in dms brother ?

[zinc garden]

can i make a ban appel?

[lyric oxide]

76561199842256261 chet pls on Rustoria.co EU Medium

[frigid hazel]

can i get an admin to check my cheater ticket (Ticket #7e59a3)

[hearty fulcrum]

https://rustoria.co/support/appeal

[hearty fulcrum]

!report

[glass olive]

Hey, @hearty fulcrum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frigid hazel]

lily

please hes full esp can u check my ticket rq

[hearty fulcrum]

your ticket is currently being looked into

thank you for making a report

[frigid hazel]

thanks

[hearty fulcrum]

please be patient since investigations take time

[frigid hazel]

what about his friends

he got banned'

[runic mortar]

Are the Map preview servers now final or will they change again ?

[normal orbit]

fINAL

[modern locust]

JUSTICE FOR JAKE

@thin plover @west osprey @strong willow @raw pewter

listen i know yalls job is to ban cheaters and such, but why was jake banned? he wasnt cheating and @frigid hazel said he was full esp and he was banned within like 30 minutes. can you please check his appeal? or look into it more? i know youre doing your job but he has over 1300 hours and does not want to get banned for nothing, he was false banned. please help

[frigid hazel]

xd its all recorded my friend he have 1300 hour am a streamer and i have 15k hours budbud

[modern locust]

send the clip please.

dm me the clip. i know for a fact he wasnt cheating, as i play with him all the time

[frigid hazel]

no need

already banned by admins

[modern locust]

you know hes not cheating too thats the funny thing

its just annoying you waste the admins time and get them to ban him because youre mad you died

now he has to go through the effort of trying to appeal

and somehow convincing the admins he wasnt cheating all bc you were just upset you died

[frigid hazel]

okay buddy

nice loot u have in ur base 0 comps and 2 boxes of aks

[modern locust]

nowhere near 2 boxes of aks

[thin plover]

you seem to ignore the fact that we do not ban off reports alone, we investigate and then determine if a player is cheating or not, when we are 100% sure then we ban a player

[modern locust]

okay i understand, how is he 100%?

if you spectated him for 5 seconds i feel like you could come to a pretty strong conclusion he was indeed not cheating.

[thin plover]

we gather evidence on any players we ban for cheating

[modern locust]

can you respond to his appeal? he wants to talk about it

[thin plover]

I'm not the banning admin

[modern locust]

it was lily, correct?

[pastel jacinth]

https://tenor.com/view/excited-ah-ahh-gif-24288323

[thin plover]

I have no idea, I'm just answering to you since you tagged me

[cinder oriole]

hi

[thin plover]

I wasn't even looking here until you tagged me

[modern locust]

okay well thank you, if you can, can you please try to get his ticket looked at, we want to be back on the server as soon as possible 😆

[fallen latch]

rustoria mondays there is an bug in j10 middle me and my teammeates droping there like 3 thimes please give my items back admin

[modern locust]

hoping this is all just a misunderstanding and we can get this figured out, sorry to bother

[fallen latch]

@thin plover

[thin plover]

we do not give items back

[fallen latch]

but there is a bug damn it

[thin plover]

what is the bug, can you make a ticket

[fallen latch]

okey join a discord so we can talk

[wispy dirge]

@west torrent did you need assistance with anything?

[mild holly]

For report a chier when i can doit ?

[wispy dirge]

?report

[glass olive]

Hey, @mild holly

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west torrent]

yes

[wispy dirge]

What can we assist you with?

[west torrent]

I need assistance in spanish

[wispy dirge]

You may have to wait a while for spanish support.

Are you looking for assistance with a ban or are you wanting to report someon

[solar pumice]

can we fix rustoria mondays please

30k pink new record

oop 42k

46k KEEPS GOING

[zealous olive]

thats craaaazy bro

[solar pumice]

50k ping

58k

NEW RECORD

60k

[fluid magnet]

like what are mods doing rn lmao

[rough narwhal]

???????????????????????????????????

[wispy dirge]

The networking team will take a look, if it is host related or if it will be an extended period of network degredation there will be an #announcements made.

[fluid magnet]

us monday is absolutey broken

[rough narwhal]

looks like a DDOS

[analog quiver]

@balmy cypress im gonna tickle you if you dont stop booting us mondays

[west torrent]

I need assistance with a ban appeal

[wispy dirge]

When did you file an appeal?

[shy remnant]

Wdym ?

To file an appeal, you can go on our website : https://rustoria.co/support/appeal

[hidden oar]

The us monday server was lagging super hard as i was swimming and it made me drown. lost a kit and like 6k stone. is there anyway i get my stuff back <@&874995535881326632>

[turbid rock]

can a admin on toria monday ban el wiro hes raging w ak and lives right outside my base

[rocky robin]

where exactly? I can only purchase there

[wispy dirge]

Sorry to hear about the network glitch, sadly admins do not interfear with gameplay and will be unable to provide you with any resources

[hoary sigil]

on moose us monday we live next to a cheater at c 17

hes just raging

his user is el wiro

can a admin please ban him

[gloomy sparrow]

This is the rustoria discord, i would recommend going through mooses reporting system

[hoary sigil]

i mean rustoria mondays my bad lol

[gloomy sparrow]

have u made a ticket?

[hoary sigil]

my teamates have but nothing has happened

[gloomy sparrow]

just wait they will get to ur ticket asap

[hoary sigil]

mmm ok

[knotty wolf]

Bro theres a cheater El wiro he stole 2 revvys from me can i get the kits back

[shut phoenix]

where do i make cheater report?

[stoic burrow]

ell wiro is hard cheating

can i make a ticket

[dull pier]

cheater on Rustoria mondays

[glass olive]

Hey, @dull pier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unborn grail]

How to give a feedback in those support on the site?

[stoic burrow]

el wiro was cheating with other people check his friends list

he wasnt in team ui it seems

[unborn grail]

??

[unborn grail]

Where can I see the map on EU long

[normal orbit]

https://discord.com/channels/274965952116817920/1279953303613997087

[unborn grail]

Eu east long 4 am in which city is the count?

[cosmic crater]

I filed an appeal, the status is "pending consideration", but there is no field to answer the question. Can you check?

[jolly adder]

Can i appeal a ban?

i got banned for playing with cheater but i didnt know i was playing with cheater

[mellow surge]

been false banned for over 11 months, is there any chance i can put in a new appeal ?

[ivory scroll]

where are cheater reports

[thorny topaz]

yoo @raven mist any update on if my ban was perm? we were chatting a couple days ago and you told me to remind you

[meager field]

@thin plover I just made a ticket Im really sorry and didn't realise the player was a cheater

[gilded osprey]

/report

[glass olive]

Hey, @gilded osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[daring oasis]

why are my fireworks in US low pop not going off

[cobalt jackal]

Yes, you can submit a ban appeal through the support site. Make sure to include all relevant details so the admin team can review your case properly:

https://rustoria.co/support/appeal

[cobalt jackal]

If you want to report a cheater, you’ll need to submit a player report through the support site. Please include as much information as possible so the admin team can review it properly:

https://rustoria.co/support/report

[cobalt jackal]

If you’ve already submitted the ticket, you’ll need to wait for it to be reviewed. It can’t be sped up from here.

[unborn grail]

Admin?

[unborn grail]

?

[solar pumice]

nice fucking server

mondays keeps timing people out

[fluid magnet]

great server lmao

[solar pumice]

<@&874995535881326632> <@&274971100184576010>

[radiant apex]

?

WSP

[solar pumice]

stfu random

[eager needle]

MONDAYS DOWN <@&874995535881326632>

[radiant apex]

No

[valid arrow]

tf is happening to mondays

[solar pumice]

great server

[wind wedge]

what is hapening with the server us monday

[eager needle]

every week its the same thing

[solar pumice]

FIX THE SERVER <@&274971100184576010> <@&874995535881326632>

[raven bison]

Host is looking into it

[wind wedge]

is only ,e or everyone

[solar pumice]

top performance for what?

[eager needle]

fix and forget cycle

[ivory scroll]

he already got banned ❤️

[solar pumice]

I think its time to run server on a new pc @raven bison

[wind wedge]

is only me or everyone is down in us monday

[desert citrus]

every rustoria server is down

[fluid magnet]

rustoria is the legit worst sever ive played

[desert citrus]

nah

facepunch

[solar pumice]

shitty rustafied performance better than this

[desert citrus]

hell no

[cold robin]

taco

[raven bison]

Servers are back online

[solar pumice]

update to a new pc

[ornate dock]

Hello dear Administrator,
I apologize for bothering you, but I am writing to formally appeal the permanent ban on my game account, as I earnestly seek fairness from you. My game order number is 260776364946610409, purchased at 1:12 AM on December 27, 2025.

I emphasize I have never used cheating tools, plugins, or any unfair methods. Server rules also don’t restrict playtime, so I cannot understand this permanent ban. To cooperate with your investigation, I am willing to provide my computer for free inspection anytime.

I have never violated rules or cheated, so I sincerely question the fairness of this ban. My appeal number is #7cf3da. With over ten thousand game hours, this is my first permanent ban—I am confused and disappointed, and beg you to give me a chance to prove my innocence.

I am willing to grant you full access to my computer to confirm I never cheated, and I assure you I will never threaten other legitimate players. I love this game deeply and sincerely ask you to reconsider the ban.

For server security, I will prove my innocence through any means you propose, such as live streaming or remote supervision. I also hope we can communicate privately to avoid occupying public resources or troubling you. Thank you for your time and fair consideration. @thin plover @west osprey @strong willow @lime sierra

[thin plover]

!appeal

[glass olive]

Hey, @ornate dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

we don't do appeals through discord

[ornate dock]

My work order request was rejected because I had already submitted it once.

[ornate dock]

That's why I was forced to apply on DC. I'm sorry.

[thin plover]

ok then its denied

[solar pumice]

@raven bison

[thin plover]

we dont do 2nd appeal

[solar pumice]

FIX THHE LAGGG PLEASE

[ornate dock]

But I'm a regular player, can't this mistake in judgment be resubmitted?

I just hope to be treated fairly.

[thin plover]

the admin replied to you that you need to play on your other account

[ornate dock]

But this is also something I spent money to buy. Strictly speaking, this is actually my first Rust account, and I haven't cheated on any of the accounts I've used.

I beg you

[naive mulch]

its been hours since my appeal .

any eta''

[robust musk]

Appeals take 1-3 business days or more to process please be patient.

[naive mulch]

got u

[cobalt jackal]

We don’t have a public ban list

[cobalt jackal]

All the relevant information is in your appeal. It has already been reviewed and the decision is final and there’s no point in continuing the discussion here.

[thorny topaz]

Hey Ted, shenzy said he messaged yall and asked if my ban was perm or temporary. Is there any update for that? Hope your doing good man

[cobalt jackal]

Hey! I’m doing well. I’m sorry, but I don’t have access to check the status of bans.

[raven mist]

I thought this was handled already, can you send me your steamid again?

[thorny topaz]

Yes I can, I just didn’t end up getting an answer. My fault for the confusion, yes let me send it over

https://steamcommunity.com/id/GetBonedByTBone/

76561199021615883

[raven mist]

Yeah you were unbanned 6 days ago

[wanton blade]

how do i check how long until im unbanned

[cunning tulip]

Ticket Tool Ticket Commands

</add:1029783024306507887> - Gives an additional user or role access to the current ticket channel. They are given the same permissions as the User Opened Permissions.
</remove:1029783024306507888> - Removes a user's or role's access to the ticket channel if they had access to the ticket when it was created, or if they had been added with the </add:1029783024306507887> command.
</open:1029783024306507893> - Re-opens a ticket channel that is in the Closed state.
</close:1029783024306507892> - Closes a ticket channel that is in the Opened state.
</rename:1029783024264564757> - Changes the ticket name, or resets its name if no new name given.
</claim:1029783024306507889> 💎 - If Ticket Claiming is enabled, this command allows a support team member to claim or unclaim the ticket.
</closerequest:1029783024306507891> - Sends the Close Ask Message to the ticket channel.
</transcript:1029783024264564758> - Generates a transcript of the ticket, or channel if 💎 Premium, with the given settings.
</new:1029783024264564762> - Create a new Command Style Ticket

Ticket Tool General Commands

</premium:1029783024306507894> - Checks the Premium status of the server you ran the command on.
</debug:1029783024264564765> - Provides you troubleshooting information about your server and the channel you ran the command.
</permissionlevel:1029783024264564760> - Your level permissions within the server, allows you to know if you are able to access a dashboard.
</ping:1029783024306507895> - Provides the current latency between your server, the bot, and the Discord API. This might be used while troubleshooting.
</help:1029783024264564756> - The command you used to get here!
</id:1029783024264564764> - Returns the ID of the given channel/role/emoji, providing no input will return the server's ID.
</invite:1029783024264564763> - Invite for the bot and the Support Server.

[wanton blade]

apeal

[minor temple]

!appeal

[glass olive]

Hey, @wanton blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

If there is an end date it will be at the end of your ban when You connect to the server

[red violet]

what is high risk account?

my team was banned without cheats or smth shit

[cobalt jackal]

High Risk Account means your account is considered too risky to play on Rustoria. We don’t provide details about why it was flagged, if you want it reviewed, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[gritty wagon]

I don't understand why they ban High Risk Account and don't unsubscribe in support.

[violet ruin]

!appeal

[glass olive]

Hey, @gritty wagon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave flume]

hello i need so help

[cobalt jackal]

Hello, what do you need help with?

[grave flume]

im trying to join a server but every time is days ban evasion im confused

[grave flume]

nvm

[cerulean dock]

If I buy VIP on Rustoria eu East Long now, will it still work when the global wipe happens?

[quick hornet]

@green barnMy account was blocked and labeled as a high-risk account without any valid reason while I was playing the game. I have always played the game normally and fairly, and there is absolutely no cheating or third-party software installed on my computer.

[toxic shard]

simply respond to the question from the appeal

[barren iron]

yo what can i do if i have high risk account? cuz im new in rust and got this on second day on this server

[mint warren]

!appeal

[glass olive]

Hey, @barren iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent pulsar]

where i can add ticker about unban ?

ticket*

[toxic shard]

read 1 message before yours

[patent pulsar]

sec

Marc

what if I get banned for playing with a cheater

how long does it take to submit a ticket for a ban attempt?

[toxic shard]

same as any other appeal, it's also indicated in the message abovew

[patent pulsar]

im sorry, but how long will it take?

[toxic shard]

up to 3 business days

but if the cheating ban remain, the change of an early unban are almost null

[patent pulsar]

how long does it take to appeal after being banned from a server for playing with a cheater?

1 month?

[toxic shard]

depend on how much bans you got

on first offence it's 7 days, it can go up to a permanent banj

[patent pulsar]

the first ban of all time

Okay, so I can write a ticket about the ban in a week?

[toxic shard]

no

!appealru

[glass olive]

Привет, @toxic shard

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[patent pulsar]

thx

[quick hornet]

Where should I reply to the message?

[toxic shard]

on the website where you did the appeal

[quick hornet]

I could not find any option to respond on the appeal channel. I would appreciate your guidance on how I can proceed with my appeal

[quick hornet]

I have provided a response

[left crag]

can i open a private ticket?

i have q uick question

[spring current]

!ticket

[left crag]

!ticket

[spring current]

hahaha wait

https://rustoria.co/support

there is a general question option on the site

they answer pretty quick

[dense grove]

!ticket

[glass olive]

Hey, @dense grove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense grove]

!make a appeal

[polar flume]

!appeal

[glass olive]

Hey, @dense grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

who is telling you that ?

well go play there I guess

did you spoke to them ? or are you just playing there ?

ok then play there if they are happy I guess

nothing, you just not eligable to play on rustoria

because of your previous gamebans

not in cs2, in rust

again it's not because you deleted your steam accounts that we can't see them, once on internet forever on internet

I never said that, actually I said quite the opposit

right now you just entered the "I need to make him say that and maybe i can get out of it"

that won't work

[mighty basalt]

Appeal #f7abca

can someone look into it waiting since 19 hours

[normal orbit]

appeals usually take 1-3 business days, an admin wil response as soon as they can.

[thick burrow]

Hi,where can I complain about bypassing the block?

[toxic shard]

!appeal

[glass olive]

Hey, @thick burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant maple]

@thin plover Please reply to me in private messages.

[thorny topaz]

Oh bet! Thank you man, preciate you and your help!

[barren iron]

how i can make ban appeal?

[glass olive]

Hey, @barren iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron juniper]

@toxic shard Why does it log me out of the server and say CHARGEBAKCS?

And I didn't buy anything

[patent pulsar]

where i can create ticket about unban on a rustoria servers?

[glass olive]

Hey, @patent pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jolly adder]

Why do you guys ban people for playing with cheaters bruh 9/10 they dont even know that they are playing with a cheater, that shit is so unfair.

[safe quail]

Why was my account deemed high-risk for no reason, and my appeal was rejected?

[marsh sparrow]

hello admin, why i got banned?

i never play with cheater

[plucky night]

why did i get banned

[marsh sparrow]

you fucking shit admin

[plucky night]

<@&874995535881326632> can u check my ticket

[safe quail]

<@&874995535881326632> I want to know the reason why I was identified as a high-risk account.

[foggy cliff]

<@&874995535881326632> Need to verify why I was ban. who was the cheater please. I would like to make an appeal

[marsh sparrow]

<@&874995535881326632> tell me who is the cheater

or else i will rocket your house

[ebon remnant]

<@&874995535881326632>

[raven mist]

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^ will answer all your needs

[west axle]

yoo why is deep sea event is not in tier 3 zones on preview servers on staging? I've heard that this shi will always spawn in tier 3

[woeful wigeon]

how many server hrs is required for voting?

[foggy cliff]

Ok done the appeal. Thanks <@&874995535881326632> .

[jagged imp]

ADMIN

[crude wasp]

monthly server no limit а team ?

[north crest]

there are no team limits on the offical servers. The UI limits are different though (Green dot team)

[velvet barn]

I can't log in to the server, it says I'm cheating. Please help me. <@&874995535881326632>

[glass olive]

Hey, @velvet barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[foggy cliff]

Hi <@&874995535881326632>
For appeal #db26f2 it seems that there is no explanation. Can i at least know who was the culprit or culprits.
I really feel my team and I was playing clean. Can i at least speak with someone for some clarification

[lyric basalt]

You dont need to tag us in every your mesaage

Your appeal will be responded in standard time in between 1-3 business days

[gusty fog]

@lyric basalt preview server not working, it happends almost every month 🙂 this is my thirts support in this title

i have disconnect when ill try to connect to prev server

[gusty fog]

nobody can help u only u can help your self if u are cheater 😉

[velvet barn]

I've been playing before, and I haven't had any complaints. I changed the thermal paste on my PC, and when I tried to log in, it kicked me out and said that I was cheating.

[gusty fog]

ohh crazy, never hearth about this issue 😉

[fading charm]

Why can a brotha not join the EU Long map previews?

[foggy cliff]

Sorry. The thing is. The conclusion was just denied. So i needed more clarification
I still enjoyed playing with 2-3 other players in that new group and plan to play again om futue wipes. But im afraid we will get ban again if the 2-3 other people is one of the culprit.
And i dont want to end up in the same situation knowing my bunch of friends are clean.

But if there is no clarification. We might just make the hard decision on not teaming that whole group and end the alliance.

So we just want to not get hit by playing with a cheater. And hopefully start a new group away from the cheater.

[north crest]

The cheater will be the one who cannot join the server anymore, as their ban is perm then. You can find out by asking them to join and see what theirs says (share screen or something), it will say banned for cheating.

[foggy cliff]

Ok thanks for this. Will check with them. But the ban is irreversible now? Even if we are unknowingly playing with one?

The playing with cheater*

[harsh relic]

Dear administrator, why is there no high risk? What are the reasons?

[north crest]

if the appeal was denied then yes, playing with cheater is usually not perm though, the time remaining should appear when you try to connect

[foggy cliff]

Alright then. Thanks for the help.

[harsh relic]

？？

[lime pendant]

If i bought vip for wrong server do i just make a ticket to change it?

[north crest]

#payment-support make a ticket here

[marble ridge]

EU East Long how much pop this server?

[mighty basalt]

wtf

my ban stays for what reason???

i wasnt cheating

im just on a new acc tf

what can i do so it gets revoked

[ionic gazelle]

i have a ban "high risk account", how t fix it?

[minor temple]

!appeal

[glass olive]

Hey, @ionic gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic gazelle]

admin check my appeal please Appeal #76cd96

[prime thunder]

700 - (wipeday)

[marble ridge]

is it a not wipe day? how much

[patent crow]

The standard response time is 1-3 business days, but can be more or less based on the situation.

please be patient

[violet ruin]

helloes

please ping me if you need help

[naive bone]

Please help. When I log into the Rustoria server, it kicks me off after loading and says ‘Cheating’. I have never used cheats, but I was playing on the same team (green) with many players I didn't know.

Where can I create a ticket on this topic?

https://steamcommunity.com/profiles/76561198346948734/

Or please tell me, is my account banned or do I have some other kind of error? 🙏

[cobalt jackal]

!appeal

[glass olive]

Hey, @naive bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny topaz]

For some reason it still says I’m banned when I load in. Anyway to fix it?

[raven mist]

Should be fixed now

[naive mulch]

is there any way i can know why my appeal got denied

[pallid jolt]

wtf is this bro

[thorny topaz]

Thanks shenzy your the goat

[faint hound]

Hey everyone, does anyone know how to appeal a mistaken ban? I feel like the staff made a mistake and banned me for cheating when I've never used hacks in my life, and I'm willing to have my computer checked if possible to prove I wasn't using anything.

[violet ruin]

!appeal

[glass olive]

Hey, @faint hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy viper]

Bro when will my Appel get answered

It’s Been a week

[toxic shard]

you got banned friday, how could it be a week ?

[toxic shard]

also your appeal was responded a day ago

[serene salmon]

Hello, Cant I vote for maps even If I bought vip?

[toxic shard]

if you don't have the required hours no, otherwise people would buy accounts with vip just to fake the votes

the longs keep quite good pop with people comming back each weekend/...

[limpid kraken]

ok boy

[toxic shard]

was responding to someone spamming all channels and got his message deleted because of it🙂

[chrome bolt]

!appeal

[glass olive]

Hey, @chrome bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid adder]

If i get temp banned off rust will i be banned off rustoria

[toxic shard]

first question should be : why did you got temp baned from rust for ?

[timid adder]

dont know

i think my cronus was plugged in

i use for fifa icl

so u think ill be banned off rustoria servers?

[spring nexus]

i get banned i dont know why xd

[toxic shard]

gonna need to see when your ban expires

[toxic shard]

your ban reason is quite clear

one of your teamate got gamebanned

and it's not his first rodeo

[timid adder]

ill see it was only a 3 day ban

[limpid kraken]

what can he do abt his teamate getting banned

[toxic shard]

not playing with him anymore after his first gameban ?

[spring nexus]

@toxic shard I logged on and suddenly I got banned. I swear on my life that I don't have any bans anywhere and I'm very legit. If you want, you can check all my stuff and tell me if I have cheats.********

And I promise you we don't have cheats

[timid adder]

make an appeal lil g

[toxic shard]

your teamate got gamebanned 2 times in less than a month, you should learn from this lesson

[spring nexus]

In fact, I could tell you why I've been banned. Supposedly it's because a friend is carrying around crap; it's because we didn't want to give sulfur to Regilol, also known as Zeus.

[toxic shard]

#support message

[spring nexus]

I mean, I come here and they ban a kid who isn't using cheats.

[chrome bolt]

me too

[toxic shard]

that's between him and facepunch/EAC

[spring nexus]

Could you show me some of the stuff my friend is using? Because I think it's pretty bad that he's keeping the house, but that's the least of it. What really pisses me off is that I'm getting banned and not being able to do PvP in Rustoria.

[toxic shard]

nvm it's his 3rd gameban in a month

[toxic shard]

he got GAMEBANNED

[jolly iris]

It seems to me that you clearly have a favor with the streamers/influencers and you don't want to say it, which makes no sense that I'm banned because I haven't triggered anything.

[chrome bolt]

And we who are banned by association

???

[timid adder]

Game banned 3 times on one acc or different accounts?

[spring nexus]

Bro, he got banned from CS 400 days ago because his account was stolen.

[toxic shard]

of course you still play with him

[jolly iris]

It doesn't make sense for you to say that about the bans because you say he has 2 and now 3, and he only has 2 accounts xddd

[toxic shard]

do you happend to read my messages ?

[chrome bolt]

But that person isn't using anything that an influence could do; is this normal?

[jolly iris]

The problem is that you have no excuses or arguments, and what you want is for us to give you credit without having it.

[timid adder]

Bro might be playing with the most blatant cheater of all time

[spring nexus]

Yeah, yeah, I read them, dude, but the fact that I log on for a moment and you ban me is unbelievable. You could check my server stats and everything if you want, or if you prefer, I'll send them to you.

[toxic shard]

your stats are irrelevant ...

[rapid ivy]

brooo i dont have cheeting wtf????

[toxic shard]

your teamate has 3 gamebans, the latest 1h ago

[chrome bolt]

Have you checked their account?ç

[rapid ivy]

look the vods

wtf

[spring nexus]

So you're telling me I log in for one minute and get banned for no reason? This is the most absurd thing I've ever seen. But whatever.

[rapid ivy]

I'm blown away by the influence of streamers

[jolly iris]

First, if he were cheating, you wouldn't put him on our team because as a top team we have to set an example, and second, he's literally only had 3 PvP matches and in none of them was he outstanding.

[toxic shard]

your teamate getting gamebanned live is not enougth ?

[rapid ivy]

I haven't used chetting

[chrome bolt]

It makes no sense at all.

[toxic shard]

🤦

[north crest]

I dont think they know what a gameban is

[rapid ivy]

I want to see the VODs

[north crest]

[toxic shard]

a gameban = the game developper decided to remove his hability to play

[chrome bolt]

When the reason is a streamer who reports us and we get banned, it's clear if...

[toxic shard]

(not us, the developpers of the game)

[jolly iris]

OK, IF THEY'RE GOING TO BAN HIM, WHY AREN'T THE WHOLE TEAM BANNED? AND THEY ONLY BAN THOSE WHO ARE TALKING TO THAT MORON

[north crest]

the game banned him, not the admins here

[rapid ivy]

Bro, I haven't used Chetting

[toxic shard]

all the players in the team got banned for 7 days too

next time it will be more

[chrome bolt]

and his banned teammates

[spring nexus]

So you're telBut I have nothing to do with him, so why would you ban me, bro? I was just on his team, that's all. That's what I still don't understand.ling

[rapid ivy]

brooooo wtf

[toxic shard]

that's your third time this month ... it's between you and facepunch

[jolly iris]

What you're saying makes no sense, but hey, if you treat your community like this because of some guy who can't play football, can't have sex, and can't kill, gg Rustoria shithole

[rapid ivy]

My third time doing what?

I've only been banned from CS:GO

[jolly iris]

unfair

[spring nexus]

Mac, you're telling me that you'll lift my server ban in 7 days?

[toxic shard]

this time for the team yes, for the cheaters well it's not in our hands

the game developpers blocked definitelly his account

[rapid ivy]

If I had Cheetos, I wouldn't be here complaining, bro.

[jolly iris]

So, can you explain why you banned the other two?

[toxic shard]

curdy read my messages ...

you got banned by FACEPUNCH or EAC

[spring nexus]

Okay, I understand if it's their problem, but at least you could unban Fumo Verde and me so we can continue snowballing.

[toxic shard]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[rapid ivy]

What do I do now, bro? xdddddd

[jolly iris]

Why is it such a coincidence that they're banning those who are talking to the influencer?

[toxic shard]

no, and if you continue to play with this person your ban will be longer each time

[rapid ivy]

is very impresionant

[toxic shard]

as per our rules

[toxic shard]

you can appeal to EAC/FAcepunch

google it

[spring nexus]

I don't play with him, that's the thing xd

[chrome bolt]

I think that the others in that case, Marc, have nothing to do with it.

[toxic shard]

go check the rules you accepted while joining our server

[jolly iris]

The ban that's considered a stream snip? When he begged us for our sulfur

[rapid ivy]

You just have to look at my stats

[toxic shard]

no clue, we didn't ban curdy

but curdy is now banned permanently from rustoria since he has too many gamebans

and if you get catched playing with him again on rustoria you might end up in the same situation as him

[rapid ivy]

Then I don't understand why you're giving the base to those who banned us.

[toxic shard]

on rustoria we do not give away bases

[rapid ivy]

I don't cheat and I haven't been banned 3 times this month lol

[toxic shard]

you do

[rapid ivy]

Stop making things up

[spring nexus]

Who told you that you had Cheats? marc

[toxic shard]

are you the person from bypiroo team that got gamebanned ?

[toxic shard]

nobody, he has a gameban

[rapid ivy]

How much money did Sergio Reguilon give you?

[spring nexus]

Look, this was easy. We were there when a guy came into our base asking us for blue. We said yes, then we said no. The guy's name is Reguilón; he has a lot of power because he's a footballer, and I know he contacted you guys by chance. He went into my teammate's profile and said he had a Batman account, and he was automatically banned. Wow, that was weird. I'm 100% sure that guy is the one responsible for our ban.

[toxic shard]

your ban wasn't issued by us, you should ask this question to facepunch

[rapid ivy]

brooo that's 2 bans

[toxic shard]

on this account

[spring nexus]

if you don't have money for more accounts xd

[toxic shard]

check my screenshot .. our bans don't go on steam, if it's visibile on steam it's from facepunch/eac

[rapid ivy]

One was playing Rust right now, and the other was playing CS:GO more than 400 days ago.

[north crest]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[toxic shard]

teamate = gamebanned => whole team get banned for association, that's 100% automatic

[rapid ivy]

Bro, but I don't use cheating.

[spring nexus]

It was all the fault of that guy named Zeus who messed with him, and since he's a shitty footballer, they listened to him, but isn't that guy shitty, for fuck's sake?

[rapid ivy]

My CS:GO account was stolen two years ago, and that's why I'm banned from CS:GO.

[north crest]

You are complaining to the wrong person, no one here can help you with a game ban

You need to go deal with it through them

[rapid ivy]

Otherwise, it wouldn't make sense for me to fight so hard to get unbanned.

[spring nexus]

And that same player told another teammate that he's never going to play Rust again in his life.

because it has connections with Face Punch

[rapid ivy]

If I really used cheating I would have accepted the ban, but I don't cheat, broooo

[toxic shard]

well go complain to FP

[north crest]

no one here can help you with the type of ban you have

[toxic shard]

we can't do anything about it

[jolly iris]

Well, he should enjoy things because if it were up to him, he wouldn't even get laid, he'd just sit on the bench, that bad guy, and in Rust he can't do anything without help.

[rapid ivy]

That's surreal, bro.

[north crest]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[toxic shard]

and what do you want me to do ?

[rapid ivy]

Tell me how to get my ban lifted.

[toxic shard]

I told oyu already

google "appeal EAC rust ban"

[north crest]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[rapid ivy]

And what do I tell them?

[toxic shard]

your story, link them all your accounts/..

[rapid ivy]

ok

thx

[toxic shard]

but as long as your gamebans remain you are not welcome back on rustoria

and if you do your teamates might suffer from it

[fast elbow]

Hi. I didn’t see message from admin and he closed the ticket 🙁 how can I open it again ?

[toxic shard]

do you happend to have accounts to share with us ?

[fast elbow]

Yes, ofc I lost access to my main acc and now I have to play on another one

[toxic shard]

https://help.steampowered.com/en/wizard/HelpWithLogin

recover your main account and just play on it

[fast elbow]

If it was that easy - I would

[fast elbow]

You can’t help me with my ticket ? 🙁

[toxic shard]

you can ALWAYS recover your account if it was created in a legit way

if you bought a stolen account then yes it's impossible to recover since the legitimate owner recovered it and it's the end of the road

[fast elbow]

Nah, it was my friends account. I was playing without steam guard. That’s why I can’t recover it. Anyways, my question is about unbanning. Not about my main acc

I would like you to help me, please

[toxic shard]

you would need to proove it's your main account

[fast elbow]

I will try to

Can you open my ticket back, please ?

[toxic shard]

well when you recovered you main account just play on it 🙂

we never unban alts

[fast elbow]

I have lost access to my main acc. And I will try to prove it. I was asked to share my main acc. I need to do it