support

[robust musk]

!appeal

[glass olive]

Hey, @dusky tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky tundra]

Thanks lady

[robust musk]

than as i said send a screenshot in my dms that says you are not authorised, so i can further assist you

[dusky tundra]

How long does it usually take for a High Risk Account restriction to be reviewed and lifted?

[robust musk]

@dusky tundra The standard response time is 1-3 business days, but can be more or less based on the situation.

[stiff fable]

will an admin get back to me when the said players are banned

or do i just have to have chat on to know

[ember wyvern]

i opened a appeal ticket 9 hours ago and still havent got any response, can any admin please helo, i got banned for high risk account

Appeal #9142a9

[robust musk]

appeals take 1-3 business days for a repsonse, or more depends on your situation

[ember wyvern]

i got banned for high risk account, my friend said it has something to do with my stats maybe but i checked and i have terrible stats haha

[robust musk]

still counts for the same 1-3 business days

[ember wyvern]

ah man so i lose my loot for having "weird stats"

[stiff fable]

youre a cheater stop coping @ember wyvern

[ember wyvern]

thats wild haha

[stiff fable]

they dont just ban you for being 'low hours high risk'

you did something an admin thought to be sus as someone reported you before hand trust me

[ember wyvern]

my ban message was legit 'high risk account'

[stiff fable]

yes and an admin was 99% likely to be watching you

and they decided you were a weird player and banned you

trust me ive reported many cheaters with blatant esp that only get banned for 'low hours high risk'

[robust musk]

if you are no need of support move this conversation to #general please

[ember wyvern]

so i just gotta wait 3 days for a admin to respond, and if im find to be not cheatring i just lose my work and progession

[ember wyvern]

sorry boss im new and justr trying to understand it all

[robust musk]

no worries :).

[ember wyvern]

are you able to help me at all with my appeal?

or help me in anyway in clearing myself?

[robust musk]

i already awnsered your question 🙂 1-3 business days or more depends on your situation

[sweet elk]

Hello, why did I get banned?Who turned out to be a cheater on our team?We just added neighbors so we wouldn't kill each other.Why are the honest people suffering again?Install a powerful security system to prevent cheaters from getting in. I'm tired of getting banned for no reason. I constantly buy VIP status just to get banned because of some random player on the team?... The people I play with all the time also play without cheats. We are waiting for an adequate response and an unban, we play fair! I played with these people many wipes We have never been banned because we are honest (Lastday,Vesnushka,Калаш<3,Привет Из Баку,Shadylov,CLAN EZE,TOLSTb1Й,Осел,COSHEI,Cyr3x_076) Above I indicated the nicknames of the players with whom I constantly play and whom I am sure are clean, the rest I saw for the first time!!! Please unban me and my team. My nickname in the game is _KvaNTor_00

[ember wyvern]

ok 😔 thank you for your assistance

[robust musk]

!appeal you can try appealing with the link below please read the whole message below

[glass olive]

Hey, @sweet elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sweet elk]

Sorry, I can't write an appeal there because I wrote one yesterday, but it wasn't approved, but my teammate's was, and I'm waiting for a response.

[robust musk]

if an appeal is still waiting for an response it will take 1-3 business days or more, if its denied that will be the final decision, than an admin has already looked into it and made a decision.

[glacial wren]

hello?

is us main us large?

because i cant find us large anywhere

[sweet elk]

Is it possible to re-file an appeal, because I didn't do anything wrong, I don't play with cheats, and I've never seen this team with a cheater before. They accidentally added

[robust musk]

us long yes 🙂

[subtle matrix]

US LONG

All US servers restart daily at: <t:1769871600:t> (<t:1769871600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇺🇸 US LONG
IP: connect long.rustoria.us
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[robust musk]

@glacial wren

[dusky salmon]

i was banned for high risk i literally have 11 hours on the game but my main acc has 3k but i lost the account cuz 2fa was on my old phone and it got broken so i made a new gmail and a new acc literally no cheats the admin can review all 11 hours of gameplay i was just playing with my friends

[robust musk]

if its denied it is final so yes it is quite hard.

[dusky salmon]

you get high risk account banned if they see ur a new account and ur playing like an experienced player

so it doesnt have to be that ur cheating if u get high risk account

[rocky hinge]

can someone check my ticket please it’s been 10 hours

[robust musk]

appeal?

[dusky salmon]

admin pls check mine 2 days already Appeal #e5d43d

[robust musk]

can take 1-3 business days, please be patient

[rocky hinge]

yes c00d68

[robust musk]

@rocky hinge counts for your appeal aswell

[rocky hinge]

okay :((

[dusky salmon]

alr can u check mine while ur checking grants appeal my appeal is actually so stupid idk why i got banned and wipe is almost done since monday is close

oh ok nvm

[sweet elk]

Why did I write an appeal yesterday and it was rejected? My teammate wrote an appeal today and it was approved. I assume that another administrator read it. I also want to be unbanned

[robust musk]

the response is in the rejected appeal, please check that first 🙂 i cannot do anything about your rejected appeal as i mentioned before

[glacial wren]

so us main is actually us long but imma see it called as us main sometimes?

[robust musk]

2 seperate servers.

[glacial wren]

that doesnt make sense then why do yall got a map vote for us main if it isnt a thing

[glacial wren]

us main doesnt even exist

[sweet elk]

Okay, how can I contact the admin, I can provide any evidence of my fair play, but I can't be responsible for the actions of the team leader, such as adding someone to the team. I've been playing on your project for a long time, and I don't want to play on other servers. Please allow me to contact the admin

[subtle matrix]

US MAIN

All US servers restart daily at: <t:1769871600:t> (<t:1769871600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇺🇸 US MAIN
IP: connect main.rustoria.us
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Thu @ 3PM EDT
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[robust musk]

as you see it does @glacial wren

[glacial wren]

so why when i search it up on rust it doesnt pop up?

[robust musk]

try this connect main.rustoria.us

[glacial wren]

yeah im a retard my bad

i found it

[sweet elk]

Okay, how can I contact the admin, I can provide any evidence of my fair play, but I can't be responsible for the actions of the team leader, such as adding someone to the team. I've been playing on your project for a long time, and I don't want to play on other servers. Please allow me to contact the admin

Okay, how can I contact the admin, I can provide any evidence of my fair play, but I can't be responsible for the actions of the team leader, such as adding someone to the team. I've been playing on your project for a long time, and I don't want to play on other servers. Please allow me to contact the admin

[willow basalt]

Dear administrator, how do I check the outcome of my appeal?

[robust musk]

https://rustoria.co/support

[robust musk]

Your appeal is the way how, their response is the outcome of the appeal and/or they gave a reaction to your appeal, or if an admin response to this, but i highly doubt that…

[glacial wren]

@robust musk when is next us long map vote/

[robust musk]

Please check #wipe-feed

[vivid gyro]

help me plzzzzzzz

[glacial wren]

@robust musk you go check it isnt there bruh there isnt no update for us long

damn bruh

[vivid gyro]

How do I appeal? I was apparently banned by accident while I was AFK.

[glacial wren]

@robust musk do you understand now? the map isnt there in wipe feed for us long, so where is it?

[robust musk]

Than it is upcoming since it is a “long” server

[glacial wren]

hey nvm bro

you dont know how to answer a simple question someone else finally did it

have a good day

[robust musk]

You can also use the feature to get pinged whenever a map is about to vote

[robust musk]

[sweet elk]

I would like to prove that I am not guilty, but I can no longer create appeals. How can I contact the administrator?

[willow basalt]

Dear administrator, why am I prompted with a high-risk account when trying to access the server?

[robust musk]

!Appeal

[glass olive]

Hey, @robust musk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral pasture]

adm triple red repeatedly 76561199470392412

[surreal crest]

when the server waip

[sweet elk]

I would like to prove that I am not guilty, but I can no longer create appeals. How can I contact the administrator?

[surreal crest]

when the server waip؟

[cobalt jackal]

If your appeal was already reviewed and denied, then that is the final decision. There’s no need to contact admins or provide further proof. Further discussion won’t change the outcome.

[surreal crest]

when the server waip

[acoustic hedge]

its been 3 days since my appeal has been answered

[cobalt jackal]

https://discord.com/channels/274965952116817920/1279953303613997087

[feral pasture]

@lusty basin 76561199470392412 hacker

[cobalt jackal]

If you haven’t received a response yet, you’ll need to keep waiting for the admin team to review it. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[cobalt jackal]

If you believe a player is cheating, please submit a player report through the support site and include all relevant evidence so the admin team can review it properly:

https://rustoria.co/support/report

[cobalt jackal]

If you want to appeal a ban, you’ll need to submit a ban appeal through the support site so it can be reviewed by the admin team:

https://rustoria.co/support/appeal

[surreal crest]

thonks bat idk haw to know cane you tile me when the mian EU wipe

[subtle matrix]

EU Main

All EU servers restart daily at: <t:1769929200:t> (<t:1769929200:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 EU Main
IP: connect main.rustoria.uk
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Thu @ 3PM BST
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for next map

The times listed above automatically change to your time zone.

[willow basalt]

Dear admin,

Could you let me know how long the appeal review usually takes? I’m really eager to get back on Rustoria.co and would appreciate your help. I love this server a lot, thanks!

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[willow basalt]

Thank

Dear Admin Ted Mosby,
My appeal number is #9e579f. I really want to get back to playing on the Rustoria.co server – could you please help me out? Thank you so much!

[dusky tundra]

Unban me please my base is melting !!!!

What is fking high risk account i am not from China

[cursive mural]

guys help
i got flagged high risk account

[dusky tundra]

Yeah always

[cursive mural]

h2 solve

[swift lantern]

Hi Ticket: 61d1e3
Player Online

[naive aspen]

Hello, server owner, my account shows that I am a high-risk account, but I don't have any cheating behavior. Please unblock my account.

76561199700885182 my id

How can I lift the ban?

[tall parcel]

I have a questions for Rustoria admins I have been full banned off rustoria for playing with a ban evader I just wanna know if I get unbanned after 180 days like a facepunch ban or is it a lifetime ban

[cobalt jackal]

Hey, I’m not an admin, and appeals can’t be sped up from here. You’ll need to wait for the admin team to review your appeal. Like I said the standard response time is 1–3 business days, though it may be more or less depending on the situation.

[naive aspen]

Hello, administrator, please help me check this account 76561199700885182. It shows that I am a high-risk user. I forgot my previous account. This is my new account. I was banned after playing in the server for about 10 hours. Please unblock me. Thank you.

[cobalt jackal]

It means your account is considered high risk. We don’t provide details about why, and it has nothing to do with your country. If you want it reviewed, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[cobalt jackal]

!appeal

[glass olive]

Hey, @naive aspen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive aspen]

#2d64be

I have appealed and can't continue to appeal.

I just want to explain the situation of my account. I'm not a cheater.

[cobalt jackal]

If you’ve already submitted an appeal, you’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, though it may be more or less depending on the situation.

[naive aspen]

Hi there! Please do provide us your other rust accounts. Failing to do so will result in a deny of this appeal.

This is the administrator's reply to me.

I have already appealed and can't appeal again, so I came to the channel to explain the situation.

[cobalt jackal]

There’s no need to discuss it here. If your appeal has been denied, then that is the final decision. There’s no need to contact admins or provide further proof, and further discussion won’t change the outcome.

[naive aspen]

This is unreasonable. First of all, I need to know the reason for my ban before I can answer the administrator's question. You didn't give me a chance to explain.

This account is newly bought. The old account has been stolen and can't be found. I just want to play on the server.

[cobalt jackal]

You should have explained your situation in your appeal, not here.

[naive aspen]

I have appealed. The administrator asked me to provide the account number. I can only come here to explain.

[cobalt jackal]

Explain it in your appeal, not here. We don’t handle bans or appeals on Discord. And if your appeal has been denied, then that is the final decision.

[ebon ether]

how do i see all of my bans/ mutes

like a list

[cobalt jackal]

You can see information about your own bans through the support site.

[gaunt sleet]

76561199766876611

can we get a look on him bought account and he is reallly sus

[hearty surge]

!ticket

[glass olive]

Hey, @gaunt sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive mural]

@raw pewter jack help Appeal #fcc823

[cobalt jackal]

Appeals are usually reviewed within 1–3 business days, but it can be more or less depending on the situation, so please wait patiently.

[true echo]

76561199889827886 cheater on eu medium pls help on water treatment plant

[lyric basalt]

banned 4 mins ago

[dusky salmon]

admins pls check my appeal already been long Appeal #e5d43d

[cobalt jackal]

I understand it can be frustrating, but calling for admins here won’t speed up the process. If you’ve already submitted your appeal, please wait patiently for it to be reviewed.

[umbral garden]

Can i get someone in Waiting for Support Channel

<@&274980199668645888>

[cobalt jackal]

Can I help you with something?

[umbral garden]

I need to talk to someone about a false ban

im in waiting for support call

[tepid frigate]

when does eu low pop wipe? what time and date

[cobalt jackal]

If you believe your ban is a mistake, you’ll need to submit a ban appeal through the support site. There’s no need to wait in a support call bans aren’t handled through Discord:
https://rustoria.co/support/appeal

[cobalt jackal]

https://discord.com/channels/274965952116817920/1279953303613997087

[iron dust]

i was wrongfully banned and i wasnt even given a explaination and i wasnt cheating

can i please get a explanation as to why i just "Hello there, unfortunately we have decided to deny your appeal. Your ban will remain."

[cobalt jackal]

Since your appeal was denied, the admin team has already reviewed the situation. This means the ban is valid, and there’s nothing more that can be done or explained here on Discord.

[quiet falcon]

can i have a support mod please

i need to talk to someone for a false ban

Im in the call

@lyric basalt

[cobalt jackal]

If you believe your ban is a mistake, you’ll need to submit a ban appeal through the support site. There’s no need to wait for a support call bans aren’t handled through Discord:
https://rustoria.co/support/appeal

[cedar vigil]

Hello, I've been banned on your server. I haven't played with cheats, and my account is many years old. Please consider unbanning me.
https://steamcommunity.com/profiles/76561198967848668/inventory/#252490

<@&274980199668645888>

[median crown]

!appeal please submit an appeal on the support website

[glass olive]

Hey, @cedar vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar vigil]

thnx

[compact compass]

i need some help

is any one here

[median crown]

what do you need help with?

[compact compass]

The captain of our team was banned, allegedly for playing with cheats. I want to know who these cheats are. Or why not everyone was banned together—could this be an abuse of power with a random excuse?

[quaint mulch]

Hello! I've been banned on your server. I haven't been playing with cheats, so please consider unbanning me. https://steamcommunity.com/profiles/76561199881602403/ <@&274980199668645888>

[compact compass]

cuz we don't play with cheats, if there is a cheater right there, we will kick him out

[median crown]

!appeal please submit an appeal on the support website if you believe this was a false ban

[glass olive]

Hey, @quaint mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

Have the captain of your team submit an appeal if he/she believes this was a mistake --> https://rustoria.co/support/appeals

[compact compass]

okay

[honest onyx]

Ticket #5d277b

cheating

Ticket #3ad0f1

[median crown]

tickets are reviewed in the order they come in so an admin will take a look as soon as they are able to

[little dagger]

how much days i need to wait?

[bleak trellis]

!report

[glass olive]

Hey, @bleak trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet elk]

Hello, I would like to re-file an appeal for a ban due to playing with a cheater. My teammates have already filed such an appeal and have been unbanned, but my appeal has been rejected for some reason, even though I did not benefit from the cheater and was not even aware that our players were using cheats. I joined their team just to avoid killing each other. Could you please assist me?

[bleak trellis]

make a ticket

!ticket

[glass olive]

Hey, @bleak trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet elk]

How and where?

!ticket

[glass olive]

Hey, @sweet elk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet elk]

I have already submitted an appeal, but it was rejected. However, my teammates have been unbanned. Is it possible to submit a second appeal, as I am unable to do so on the website?

[cobalt jackal]

#support message

[ornate dock]

my account high risk why？

[cobalt jackal]

It means your account is considered high risk. We don’t provide details about why, if you want it reviewed, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[ornate dock]

Okay, do I need to submit a work order for review?

[cobalt jackal]

you just need to submit a ban appeal through the support site. That’s the only way it can be reviewed.

[ornate dock]

ok

thanks

How long will it take for me to receive a reply?

[sweet elk]

Where can I submit an appeal request if not on the rustoria website?

[ornate dock]

Sorry to bother you, where can I check the progress of the ticket I submitted? The wait is really difficult for me.

[violet ruin]

report or appeal

[ornate dock]

Appeal

My question: If I have a high-risk account, will it affect my teammates and get them banned?

[sweet fox]

women_scares_me is play us main and is in god mode cant kill him or do damage to him

[wet shale]

Dear Rustoria server moderators, I'm having trouble building a house because a broken tree with a vine is preventing me from building it. Can you help me?

[prime thunder]

maybe it’s bug?
Just phantom body?

[sweet fox]

i get hit markers on eveything but head

[prime thunder]

it is game mechanic

[prime thunder]

Show me combatlog

[cobalt jackal]

You have said that you already submitted an appeal and it was denied. That means the admin team has reviewed the case and the decision is final there’s nothing that can be changed from here.

[cobalt jackal]

If you’ve linked your Discord, you’ll receive the response in DMs. Otherwise, you’ll need to check the appeal status on the support site.

[ornate dock]

My question: If I have a high-risk account, will it affect my teammates and get them banned?

ok thanks

[sweet elk]

If I forgot to mention some details that could help me get my ban lifted, could I contact the admin?

[quaint thistle]

hellooo my assoc ban is for 14 days and uhhhmhm it has been 8 or 10 days, anyway i could get a shortened one 😝 Appeal #1f05ae

[ocean thistle]

Because this is your second playing with a cheater association

[vague star]

hi my teammates are banned for vpn

[ocean thistle]

As your appeal said @quaint thistle "and I afraid we can not shorten the ban"

[quaint thistle]

both instances i didnt know 😭 this kid was from my clan and we decided to play eu mondays. hes now kicked too

[quaint thistle]

yeee i js wanted to try my luck after waiting 10 days nw

another 4 days 😝

[vague star]

ban discription is "cheating" but they arent

they are using chinese vpn

[ocean thistle]

Sadly, not knowing is not good enough. If you continue to accrue these bans then you will face longer or even permanent in your upcoming offenses.

[sweet elk]

If I forgot to mention some details that could help me get my ban lifted, could I contact the admin?

[cobalt jackal]

They should !appeal

[vague star]

they cant

[quaint thistle]

okayy, my first assoc ban was long long ago tho arent i right

[vague star]

they cant use google haha, they are in china

[quaint thistle]

or are they counting the temp ban as assoc?

[ocean thistle]

I strongly recommend you to listen to this warning. And no, your first association is not that long ago.

It was fairly recent imo.

[quaint thistle]

wait ur counting my temp ban as assoc?

[vague star]

@cobalt jackal

[ocean thistle]

Your current one is also a temporary ban.

[ocean thistle]

As I first mentioned. This is your second playing with a cheater association ban.

[quaint thistle]

no yeah but wait are u talking abt this one #db97e8

[ocean thistle]

@quaint thistle

[quaint thistle]

i understood dw

[ocean thistle]

Good.

[quaint thistle]

but im curious are u talking abt this one

[ocean thistle]

Take my warning as a strong recommendation.

[quaint thistle]

no right

[ocean thistle]

I'm not able to check

[quaint thistle]

alr prob is

[ocean thistle]

What was the ban reason for that one?

[quaint thistle]

could i go dms

[ocean thistle]

Further accruals of association bans will have the duration increased and/or may become permanent. @quaint thistle

[sweet elk]

@ocean thistle If I forgot to provide some details that could help me get my ban lifted after the admin closed my appeal, can I contact the admin?

[quaint thistle]

ok no issue I won’t talk abt it

[cobalt jackal]

Tell them to submit a ban appeal through the support site:
https://rustoria.co/support/appeal

[quaint thistle]

And yes I won’t get assoc banned again *

[vague star]

one of my teammate typed in general

[ocean thistle]

Good.

[vague star]

the admin has looked into it

[ocean thistle]

Appeal id?

[sweet elk]

Wait

#b7bdb2

[ocean thistle]

Taking a look.

[sweet elk]

Thank

[ocean thistle]

Your appeal was rejected. Your temporary ban remains for the full duration. You will be unban in 6 days from the time you were banned.

[sweet elk]

Is there a way to change my appeal? 🙁

[ocean thistle]

Unfortunately no :(

You were associated with a cheater and they were game banned.

[upper whale]

🙁

[ocean thistle]

Cheaters ruin the game for everyone, people they play against and people they play together with when they're caught. Please do be careful who you choose to play with in the future

[ocean thistle]

You will need to wait for a response.

[sweet elk]

I just joined his team so we wouldn't kill each other, and I didn't get any benefits. I didn't even know he was cheating.

[ocean thistle]

Having the cheater on your team to not get killed is a benefitting from having a cheater.

It's okay to not know because we do understand it happens. That is why your first offense is temporary and is for 7 days

[sweet elk]

But why was my teammate who had the same situation unbanned?

[ocean thistle]

Who was your teammate?

[sweet elk]

Vesnushka and Shadylov

[sweet elk]

Their ban was lifted

[ocean thistle]

Check your appeal on our website again @sweet elk

[sweet elk]

Thank you kind girl, I am eternally grateful to you! 😉

Let's be friends?

[sweet elk]

@ocean thistle

[ocean thistle]

Please follow the instructions of the appeal message. If you do not wait the 15 minutes then you may have to wait 30+ minutes.

If you continue to spam connect it's likely you will need to wait 60 minutes+ @sweet elk

[sweet elk]

Please forgive me for my impudence, but could you please review the case of my friend, who is in a similar situation, with his compilation #151895

[sweet elk]

Okey

[ocean thistle]

Same situation as you with the timer starting now

[hard epoch]

Who is Marzy

[ocean thistle]

!steamid

[glass olive]

Hey, @hard epoch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hard epoch]

asking come to discord

[ocean thistle]

Please post your steamid here

@hard epoch

[sweet elk]

Will you remove the ban from my friend?

[ocean thistle]

@sweet elk

Tell your friend to wait 15 minutes from when I sent that message

[sweet elk]

No mercy sends you a big thank you!

[ocean thistle]

Please relay this specific message to him. He will not be lucky next time as he has a lot of association bans. @sweet elk

[ocean thistle]

Hello? Are you asking for your account or for your friend's?

[sweet elk]

What do you mean, my translator makes mistakes?

[ocean thistle]

This message is to another player, not you @sweet elk

[ocean thistle]

This one is for your team mate "No Mercy" @sweet elk

[hard epoch]

Yes he CALLED - Ni

[opaque rover]

Brother, could someone please help me lift the incorrect ban? I submitted the application and have been waiting for several hours. My teammates are all waiting for me. Could you please help me lift it as soon as possible? Appeal #195b07

[ocean thistle]

Yes, your account or your friend's account?

[hard epoch]

friend acc

[ocean thistle]

Your friend must come to Discord on his own accord to talk to Marzy

[ocean thistle]

Try connecting

[slender wing]

how do i report someone

[mint warren]

!report

[glass olive]

Hey, @slender wing

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upper whale]

Pls I just want to play:(

[hoary zealot]

<@&874995535881326632>

unbun me please,I was just playing a game, and it said my account was suspicious

[mint warren]

!appeal

[glass olive]

Hey, @hoary zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary zealot]

!appeal

[glass olive]

Hey, @hoary zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary zealot]

@glass olive

How long should I wait for you to review my

apea

[fallow veldt]

1-3 business days

[dusky cosmos]

!appeal

[glass olive]

Hey, @dusky cosmos

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic elk]

How long dose it take for admins to check ban appeals?

[fallow veldt]

1-3 business days

[sweet elk]

What should I do if the app is accepted, but the ban hasn't been lifted for an hour?

[lyric basalt]

steamID ?

[lyric plover]

dont get why oilrig is now respawning, checked survaliance since for like 1,5 hour ago, and we have just gone out there to check for people

anyone know something?

[sweet elk]

76561197973647102

[normal orbit]

you cna make a ticket on the website if you want an admin to investigate.

[lyric plover]

got it

[lyric basalt]

try to connect

[sweet elk]

It doesn't work

[lyric basalt]

Give me few mins

[sweet elk]

Ok

[willow hemlock]

is there clan table on official servevrs?

[lyric basalt]

try again

[lyric basalt]

Looks like they respawned

[toxic shard]

no, while it's a feature developped b FP it is not something they activate on vanilla servers

[quaint thistle]

hello i wanted to know how long on my ban is left 76561199233079491

i asked admin for shorter they told no i forgot to ask how long left

[grizzled valve]

Ticket #078da4 Rage cheater fast ban

[native rampart]

how long is association ban?

[lyric basalt]

first offence is usually 7 days

[quaint thistle]

can u check how long my assoc has left please :?

[lyric basalt]

if you send steamID yes

till 4th Feb

[lone eagle]

I got a VAC ban from CS2. They told me I'd be unbanned 180 days after the ban. What do I do? I'm banned from Rustoria because of this, and they're telling me this.

This is the account I have for CS2 VAC.

[polar flume]

wait 180 days

[lone eagle]

That's why they already passed, I already sent the screenshot

[polar flume]

Hmm okay

so if you are not automatcily unbanned

!appeal

[glass olive]

Hey, @polar flume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone eagle]

The account I sent the screenshot of was my main account, but this is my account now because I was banned from that one.

[polar flume]

!appeal

[glass olive]

Hey, @lone eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone eagle]

tells me that

@polar flume what I do

[violet ruin]

yeah

wait for a response

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith sparrow]

why i get banned

in rustoria servers

i dont use cheat

[violet ruin]

!appeal

[glass olive]

Hey, @zenith sparrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone eagle]

But it won't let me appeal because it tells me that

[violet ruin]

you already made one

[lone eagle]

Yes, but they told me they could unban me after 180 days.

[violet ruin]

!steamid

[glass olive]

Hey, @lone eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lone eagle]

76561198791139057

The account I'm banned from Rustoria is this one

[lyric basalt]

will look

[lone eagle]

that I didn't understand?

[harsh canyon]

can you do me a favor, il dm you if thats ok

[violet ruin]

he will look

[violet ruin]

whats the issue

[lone eagle]

Okey, thanks

https://steamcommunity.com/profiles/76561199436793095/

That's the profile of the other CS2 account I have, and that's why I'm banned.

[lyric basalt]

You are not banned for CS2 VAC ban but Rust gameban

[civic elk]

yo can someone check my ban appeal

[lone eagle]

I'm banned on that Rust account too because I have a VAC ban from CS2, I'll check.

[lyric basalt]

no

You are banned because you have Rust gameban

we do not moderate CS2 bans

[civic elk]

yo marzy could u check my appeal?

[lyric basalt]

when did you submit it

[civic elk]

i think like 2 days ago

[lone eagle]

@lyric basalt

[lyric basalt]

please wait for a reply

[civic elk]

Alright

[grizzled valve]

u have also ban in rust

[lyric basalt]

that accounts have multiple bans not only Rust or CS2

[lone eagle]

Yes, but I got VAC banned from Rust for having VAC in CS2. I already looked for a video.

Can't they unban me? I never used external programs in Rust.

Or is it not possible to pay for an unban?

[potent parrot]

Dear administrators, I got banned while I was offline for the reason of Cheating, but I didn't use any software, and there was no check for cheats. After submitting my application, it was rejected without any additional checks. Is there any way to pass the check?

[polar flume]

if you appeal is denied its final

[potent parrot]

But why was she rejected? There was no reason for it.

[polar flume]

you can found that on your appel

[potent parrot]

nope

[lone eagle]

??? @lyric basalt

[potent parrot]

It's even without verification or explanation, I was banned for no reason at all, and there's no way to challenge it

[desert tusk]

where can i report cheater

[glass olive]

Hey, @desert tusk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[formal thorn]

Hello, I wanted to follow up on my ticket. I’ve waited the full 180 days required by the rules, and it has now been 227 days total. I understand that my ticket was denied due to my past actions, and I fully acknowledge that what I did was wrong. However, I made sure to follow the rules exactly as stated and waited the required amount of time before submitting this appeal. I’ve taken responsibility for my mistake and have done everything asked of me since then. I’m hoping this shows that I’ve learned from the situation and am genuinely trying to move forward in the right way. Thank you for your time and consideration.

[lone eagle]

I was banned from the game 180 days ago for having a VAC ban from CS2 and they wouldn't unban me.

[zinc orchid]

<@&274971100184576010> How long is the ban for playing with cheater? Just team up with 1 guy from looking-for-team chanel just for 1 day and i got banned.

[glass olive]

Hey, @zinc orchid

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper oasis]

is there any admins on EU long cause there is a big fat cheater taking excav

[fallow veldt]

!report

[glass olive]

Hey, @copper oasis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallow veldt]

If its your first offence, usually 7 days

[lone eagle]

please help

[south niche]

!help

[polar flume]

an admin already told you that you are rust banned

[south niche]

!support

[lone eagle]

And there's nothing that can be done? Besides, it's the only server I can't play on.

[south niche]

hey admins every time i join rustoria US medium i get disconnected when im at 99.9% loading prefabs

[south niche]

<@&274971100184576010>

[thorn shadow]

Hi, i need help, someone killed me and he is using exploits, i have it on video

[calm wing]

Hey, there's a guy killing through the floor using a bug and he's taken a lot of our kits.

[violet ruin]

!report

[glass olive]

Hey, @calm wing

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

!report

[glass olive]

Hey, @thorn shadow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

#network-support

[thorn shadow]

Im trying to upload the video but it says that is too large

[violet ruin]

use streamable

[thorn shadow]

Okey

[polar flume]

yep

[lone eagle]

and what do I do

[fierce ore]

I just got billed again for US Long but i didng know the payment was reoccurring, how do i cancel

[polar flume]

https://discord.com/channels/274965952116817920/883058174570135572

[polar flume]

you cant play rustoria

[lone eagle]

Can't I do it with money?

[polar flume]

nope

[regal oracle]

RAGE CHEATER W 50 hours on US SMALL 76561198117443825

Ticket #a475e1

[dapper bane]

could someone look into this ? Appeal #31471d i am unable to log in now but havent done anything to break rules

[regal oracle]

thanks

[radiant maple]

@thin plover

[edgy swan]

admins

i need help

[polar flume]

for what

[dapper bane]

an appeal can just be denied without reason?

i didnt even get to speak to anyone

[rapid wolf]

Good day, please I can't cancel my subscription. I don't know if I'll play and I can't cancel it:/

[hollow summit]

Good day, please I can't cancel my subscription. I don't know if I'll play and I can't cancel it:/ It’s great that you want my money, but I can’t cancel the subscription.

[misty scroll]

Yes

[glass olive]

Hey, @rapid wolf

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[misty scroll]

@hollow summit Same for you ^

[hidden rapids]

can i get unban pls

[polar flume]

!APPEAL

[glass olive]

Hey, @polar flume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy vortex]

pls look at my report is it blatent cheater

[fallow veldt]

!report

[glass olive]

Hey, @gilded osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gilded osprey]

!report

[glass olive]

Hey, @gilded osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gilded osprey]

ty

[fallow veldt]

Reports are handled asap

[glass olive]

Hey, @hazy vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fervent hemlock]

Can you look at my ban appeal please

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide swift]

How long are they banned for association?

[west osprey]

?

[wide swift]

We played this wipe, and a guy who lived nearby joined the team. We accepted him because his profile seemed very credible; he had a lot of hours played in different games, 17k in Counter-Strike, and a lot of expensive skins. But the point is, I want to know how long I'll be banned? I don't have any activity with him; I just play for a little while and that's it. But the point is, I want to know how many days I'll be banned for playing with him? (association)

[west osprey]

steam ID?

[wide swift]

76561199836283843

[west osprey]

Looks like this player was temp EAC banned. If their ban is removed, you may be able to get unbanned early. Standard playing with cheater bans are 7 days.

[patent dove]

Can you look at my ban appeal please

[west osprey]

steam id

[patent dove]

76561199810788941

[west osprey]

same as above.

[patent dove]

why

if you unbanned my team

i wasnt with him

[wide swift]

@west osprey Is there any way I can appeal to be allowed to play in the forced wipe? I understand my punishment, but I would like to play in the next forced wipe. I have about 1,500 hours played here on the server and I would like to be able to play in the forced wipe. its on 5 days

[west osprey]

Who was unbanned?

[west osprey]

Could you send me a dm

[tall parcel]

I have a questions for Rustoria admins I have been full banned off rustoria for playing with a ban evader I just wanna know if I get unbanned after 180 days like a facepunch ban or is it a lifetime ban

[west osprey]

steam ID

[tall parcel]

https://steamcommunity.com/profiles/76561198963017658/

been banned for a few months now lol

miss playing on the server haha

[west osprey]

You are perm banned.

[tall parcel]

so lifetime?

[west osprey]

Yes

[tall parcel]

till im dead?

[wide swift]

i send u

[west osprey]

That would be what lifetime means.

[tall parcel]

is there a way to get it sorted to a 180 day ban for something

like anyway

ill do anything legit anything

[west osprey]

I mean, lol You knew what you were doing wrong, and continued to do so after being warned.

You had the chance

[tall parcel]

but i was offline when my team mates added the guy lol it was force wipe haha

[tall parcel]

and i didnt get no warning that i would be perma banned if the same guy played again lol

[west osprey]

Not sure what to tell you here. Unfortunately it appears your ban is perm.

[tall parcel]

you guys banned tac for teaming with a cheater than unbanned him why cant i get the same treatment

the guy that i played with the first time wasnt cheating he was ban evading a ban from 3 years ago lol

[west osprey]

Not here to discuss other players bans. You were warned to stop associating with these players. You decided to keep doing it.

[tall parcel]

how did i when i didnt invite him

if u check server logs i was offline when he was got invited to team\

[tall parcel]

and thats just petite bs just cuz hes a youtuber and sponsers you guys so u make more money lol

[west osprey]

No, we don't discuss other players bans with players who have no association with them/are them. Regardless of any other factors.

[tall parcel]

haha

your so funny

[west osprey]

I'll foward your steam ID and discord to the banning admin, and if they feel you can be unbanned they will reach out

Nothing else to discuss here. Have a great day.

[tall parcel]

who was the banning admin?

can i msg them?

[west osprey]

We don't give that information 🙂

[tall parcel]

bruh why

its not there name or where they live irl

haha its just a discord lol

[west osprey]

It's also just a game, and if you're permitted to come back here, they'll reach out.

[tall parcel]

haha

[ornate dock]

Hello, is there any result for the ticket I submitted? I would like to get the result as soon as possible, and if needed, I can make my computer available to cooperate with your review.

@west osprey

[west osprey]

what was your ticket?

[west osprey]

!appeal

[glass olive]

Hey, @ornate dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate dock]

Appeal #7cf3da

Thank you for maintaining peace on the server. I don't understand why I was banned, but I am willing to give you full access to my computer for inspection, hoping to be able to get back into the game more quickly.

[jaunty furnace]

Hello, administrator, why is my account yueyi shown as a high-risk account?

@west osprey

[shut flare]

@here good afternoon I did just submit an appeal and I understand it can take some time but I was wondering if an admin was available to speak with for some questions

[stark widget]

76561198973497668 banned for cheating/vpn forgot it was on💔

is there anyway i can get whitelisted for my vpn? i often play diff regions like eu and use the vpn for better ping.. one of the few servers i get kicked/banned for it 🙁

[modern locust]

please respond to my appeal its been 3 days and i didnt even do anything

name is rio

it shows something about a high risk

[cobalt jackal]

It means your account is considered high risk. We don’t provide details about why, if you want it reviewed, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[cobalt jackal]

If you have questions about your ban, please ask them directly in your appeal.

[shut flare]

thank you for the response I did in my request. I appreciate it.

[cobalt jackal]

Using a VPN is allowed, but if you were banned and believe it’s a mistake, you’ll need to submit a ban appeal so it can be reviewed by the admin team:

https://rustoria.co/support/appeal

[cobalt jackal]

If you’ve already submitted an appeal, make sure to reply to any questions from the admin honestly and with as much detail as possible. That’s the best way to help them review your case. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[cobalt jackal]

If you’ve submitted an appeal, you’ll need to wait for it to be reviewed. The standard response time is 1–3 business days, but it can be more or less depending on the situation. We don’t perform PC checks, and the process can’t be sped up from Discord, you’ll need to wait for the response.

[hollow thicket]

So much lag on us main, cant play or move for like 30m

multiple people

[haughty vessel]

Any admin for support?

[astral arrow]

FIX BR MAIN

[trail viper]

Admin for support? I can´t log in to the server

[haughty vessel]

there is a map area glitching ppl making them invisible

[cobalt jackal]

What message do you get when you try to join the server?

[dense bridge]

LAGGGGGGGG

[cobalt jackal]

If you’re experiencing a bug or glitch, please report it using F7 in-game so it can be looked into.

[cobalt jackal]

What server?

[trail viper]

Says cheating, but I don't remember ever playing here, and I don't use cheat.

[cobalt jackal]

Okay. If you believe it’s a mistake, you’ll need to submit a ban appeal through the support site so it can be reviewed:

https://rustoria.co/support/appeal

[rocky hinge]

hey ted

[cobalt jackal]

Hey.

[rocky hinge]

can you cehck my tiket its been 2 ddays

please man my team needs me

[cobalt jackal]

Is it appeal?

[rocky hinge]

yea

its says sus acc or something

idk what to do so i just made a ticket

2 days ago

[rocky hinge]

please help

[cobalt jackal]

I’m sorry, but I don’t have access to appeals or the authority to make decisions. There’s no way to speed up an appeal once it’s submitted, you’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[rocky hinge]

ok how much longer do you think

[cobalt jackal]

I’m sorry, but I can’t estimate how much longer it will take. I believe the admin team will review it as soon as possible, though.

[rocky hinge]

ok

[cobalt jackal]

#support message

[harsh canyon]

76561198422864690 cafe on rustoria eu medium, dudes hard cheating

[haughty vessel]

my base is glitching ppl and they can damage you while invisible

[cobalt jackal]

!report

[glass olive]

Hey, @harsh canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[round rivet]

[shadow marsh]

when is eu med restart?

[ornate lintel]

admin on_

[cobalt jackal]

https://discord.com/channels/274965952116817920/1279953303613997087

[stable oyster]

76561198118513198 rage cheating in us main

just quaded 5 people on 2 seconds

[lone hazel]

!APPEAL

[glass olive]

Hey, @lone hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!APPEAL

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor tangle]

Bro fix these cheaters on rustoria eu main

fucking hell bro is fully rage aimbot

[gleaming sky]

!report

[glass olive]

Hey, @minor tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cobalt jackal]

!report

[glass olive]

Hey, @stable oyster

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[minor tangle]

done better look in to this rn bcs he is fucking up the server

better hurry

[stable oyster]

why do i need to go through a lengthy process to have a cheater removed from the game

[minor tangle]

ye so shit

they need to have more active admins this is unacceptable

he still not banned great job lmao

[dusky salmon]

hi admins can you please check my ticket its alr been almost 3 days i would rlly appreciate it Appeal #e5d43d ❤️

[cobalt jackal]

Because reports aren’t handled through Discord. If you want a cheater reviewed, you’ll need to submit a report through the support site

[cobalt jackal]

Hi, calling for admins here won’t speed up the process. If you’ve already submitted your appeal, please wait patiently for it to be reviewed. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[regal oracle]

i don’t think rockets shot through rpg launcher count

i shot over a row 6 hours ago and now of them are registered on the site

[cobalt jackal]

I get why it’s frustrating when reports take a while. The admin team handles them as they come in, so please wait patiently, thank you.

[rain palm]

head admin more like head stupid

😭 🙏

[cobalt jackal]

This is a support channel. If you don’t need help, please continue the conversation in #general

[rain palm]

yk i love rustoria admins

they are the best <3

Love yall

ty for keeping the server safe from these stupid hackers

[shadow marsh]

Ticket #5eafab

[cobalt jackal]

You’ll need to wait for the admin team to review it. Please be patient, it can’t be sped up from here.

[naive gorge]

hi there, I waited 5 days and got rejected in my appeal. I got banned for high risk account. But i have 2300+ hours in my acc and dont have bans in any servers in rust. Why my appeal get rejected???? this is so funny lmao

[mellow salmon]

The server had a hacker ID 76561199554026307 who stole 5 sets of level 3 armor and 5 AKs from us. Who will compensate us for this loss?

The total duration is 24 hours. Is the administrator online? Can I check it?

Is the administrator there?

Is the administrator there?

[cobalt jackal]

I understand this can be frustrating, especially if you feel you haven’t done anything wrong. A High Risk Account means your account is considered too risky to play on the servers. If your appeal has already been reviewed and denied, that is the final decision. Continuing the discussion here won’t change the outcome, so it’s best to move on and play on another server.

[cobalt jackal]

Admins don’t restore loot or compensate for losses. If you believe a player is breaking the rules, you can submit a report through the support site so the admin team can review it properly:

https://rustoria.co/support/report

[naive gorge]

It's fucking awesome to ban someone for no reason, with no way to unban them forever, and no explanation as to why they won't unban me.

Fucking bastards, just ban and reject the appeal because the LMAO admin wanted to

So stupid system

[copper burrow]

why tf did i get banned

[cobalt jackal]

I understand you’re frustrated, but the ban didn’t happen without a reason, as you said it’s a High Risk Account ban.

[copper burrow]

???

[cobalt jackal]

You should see the reason when trying to join the server. If you want the ban reviewed, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[copper burrow]

i didnt even do anything tho

[cobalt jackal]

I don’t have access to any details about your ban. The best thing you can do is submit a ban appeal through the support site.

[copper burrow]

alr i did

[jagged urchin]

why i get banned too?for cheating but i dont use cheats

[copper burrow]

Im sayingggg

[granite sky]

Appeal #8a397e 2 days ignoring me

[jagged urchin]

what can i write the appeal?and what if i didnt record my gameplay how can i explain that im not a cheater?

[granite sky]

High risk acc

[cobalt jackal]

!appeal

[glass olive]

Hey, @jagged urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[median cape]

/rep

[cobalt jackal]

!report

[glass olive]

Hey, @median cape

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive gorge]

Maybe they can explain to me why my account is considered high risk????????????

There are a lot of cheaters on the Rustoria server, and they are not banned.

But I was banned forever and there is no way to unban me.

[naive gorge]

system gives random bans)

[open kettle]

Help me, I played on the rustoria server when I was very new and soon after playing 200 hours I got banned for advertising cheats that I had never touched or used in my life. I can provide all the necessary information in the same way when I wrote the application with the described problem, they just told me your application is closed and that's it(( help

[cobalt jackal]

We don’t provide details about that.

[cobalt jackal]

A High Risk Account ban doesn’t mean it happened without a reason.

[naive gorge]

cool system, cool server, cool administration

nice

bastards

[cobalt jackal]

If your appeal has already been reviewed and closed, then the decision is final.

[livid barn]

Hello, my account was blocked on your server for Cheating, but I don't use cheats. Is it possible to unlock it?

[fallow veldt]

!appeal

[glass olive]

Hey, @livid barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open kettle]

and why didn't they answer me, they didn't provide proof. I really like your servers, I like them, I want to play, but if I

[cobalt jackal]

I’m sorry you feel that way, but it won’t change the outcome.

[open kettle]

Give me a second chance, but if I didn't do it, you can check me. I'm ready to provide ALL the information you ask for.

[cobalt jackal]

If your appeal has already been reviewed and closed, the decision is final. We don’t provide proof or details about bans, and nothing can be done from here.

[open kettle]

I respect all the server administration and all the players. Perhaps this was an erroneous ban? How can I find out? My appeal was simply closed without a single piece of evidence.

It turns out I was blocked by mistake and the appeal was closed, and I can't find out the exact reason or evidence. COOL, that's how they lose players.

[cobalt jackal]

#support message

[open kettle]

In theory, you can block an innocent newbie, give some reason, and simply not provide evidence or checks, and simply close the appeals.

good server

Can I ask one last question: why weren't there any checks or anything like that? They just blocked me and that was it.

[cobalt jackal]

If your appeal has already been reviewed and denied, it has been evaluated and confirmed by the admins. That’s why the ban remains in place, and nothing can be changed from here.

[open kettle]

Your support system works very strangely.

[cobalt jackal]

Hey, @median cape do you need help with anything?

[open kettle]

no second chance?

[cobalt jackal]

I already told you, if your appeal has already been reviewed and denied, the decision is final.

[open kettle]

or unbanned

Well, if I didn't do this and I really want to play on your server, then I can't do anything(

[glossy cloud]

They say I cheated, but I definitely didn't. Can you help me?

[open kettle]

ohh ,okay thanks for your answer

[cobalt jackal]

Hey, you’ll need to submit a ban appeal through the support site:

https://rustoria.co/support/appeal

[glossy cloud]

How long does it take to get a response?

[cobalt jackal]

The standard response time for appeals is 1–3 business days, though it may be more or less depending on the situation.

[still marsh]

@cobalt jackal please looking to talk with admin i understand how appeal process works but seems like admin abuse and no where to make ticket for that and its saying i dont have permission to make a ticket now

id like to explain why i think that but i dont know where a safe spot to do so is im not even sure who banning admin was, they said it was for cheater but why would anticheat not have banned instead of it being server side issued. side not everyone i play with is ass cheeks so i dont get how that even happens. was banned while everyone was off and not till right after raid alarm goes off seems odd timing please give me someone to talk to in discord instead of waiting days between responses on your website

like i might be currently getting raided still please help like soon

[raven mist]

You are banned for playing with a cheater

[still marsh]

i can read yes

[raven mist]

No admin abuse involved, not sure where thats coming from

[still marsh]

were you banning admin?

the banning admin

[raven mist]

Your teammate was banned for cheating

You cant appeal on rustoria.co/support?

[still marsh]

yes i can read i understand why was it right after our raid alarm went off thats why i think its weird it happened when everyone got off, and minuites after raid alarm goes off seems weird coincidence, and who?? i just started playing with these guys recently, they were all ass last night i dont get it?

like was it someone on my team or the other group i was allied with i dont know??

[raven mist]

“iTz_Bussey”

Your team

[still marsh]

oh shit

wtf man

just lost days of my life bc of that dude

[raven mist]

You can appeal but the ban will most likely remain for 7 days

[still marsh]

yeah thast doesnt help my base rip why was it not till after he got off? and like for what esp aim?

[raven mist]

Not something we will disclose

[still marsh]

understandable well thanks for clarifying at least thats fucking salty man i stayed up all night grinding for my base just to add those guys to not be solo and get banned

[raven mist]

Sad to hear, best of luck in the future

[still marsh]

hes tryna say hes not can i get the clip in a week when my bans up lmao this dude just pissed me tf off with this shit

[raven mist]

We are not going to disclose why someone is banned

Nor show our proof what got them caught

[still marsh]

well now that sounds a little sus if you caught him red handed why would that matter? i mean can we go back to this admin abuse than bc if he was that blantant why didnt anticheat pick it up instead of server side? was he just rolling kids and it looks sus or is legit proven in which case why could you now show it

[cobalt jackal]

Hey @frigid creek do you need help with anything?

[still marsh]

any other system you get punished your entitled to proof i guess its yalls server but damn thats really how it is though

and you already diclosed why... and who.. but which us based admin was on att 5am reviewing footage. do you guys never show why becuase that does now sound like admin abuse if you can never show proof. Please advise i can make report to facepunch to get an awnser on admin abuse as well if youd like doesnt seem like big deal to prove that a hacker was actually hacking

[cobalt jackal]

We dont provide evidence. If you don’t need help with anything else, please continue the conversation in #general

[still marsh]

can i get help submitting ticket for admin abuse wont let me on ur website

[barren rain]

Hello Rustoria Administration,
I am writing to appeal my recent ban for "cheating". I want to clarify that I have never used any third-party software, scripts, or macros to gain an advantage in the game. I believe this ban might be a mistake or a result of a false positive detection.
I am ready to undergo any check (screen share) or provide additional information to prove my innocence. I value my progress on your server and have always played fairly.
Could you please review my case? Thank you for your time.Нou did not accept the appeal

[raven mist]

No one will ever show you proof

Not here nor in any other reputable community

[still marsh]

please show me were to make report for admin abuse than please

not gonna argue it just want to be shown where i can make report

[raven mist]

dm @neat pumice or @balmy cypress if that will make you happy

[still marsh]

will do thx

[raven mist]

But theyll give u the same reply

Good luck

[cobalt jackal]

If your appeal was denied, that decision is final. We don’t perform PC checks.

[barren rain]

lol

[ornate dock]

I've been banned for 2 days, and my support ticket still hasn't received any updates. Could you please remind someone about it? I really can't play the game and it's very frustrating. If you need any way to verify, I'm willing to cooperate, even granting full access to my computer so you can check my privacy. I just want to resolve this issue as quickly as possible.

@cobalt jackal

[flint siren]

bro ? ??

[cobalt jackal]

Hey, You’ve already been informed about this earlier today, the standard response time is 1–3 business days, though it can be more or less depending on the situation. And this can't be sped up from Discord, so you’ll need to wait for the admin team to review your appeal.

[cobalt jackal]

!appeal

[glass olive]

Hey, @flint siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate dock]

Okay, thank you. I hope you can understand my feelings of disappointment. I apologize for bothering you, and if possible, I hope you can help me follow up.

[cobalt jackal]

Yes I understand, but unfortunately there’s nothing more I can do even if I wanted to, you’ll just need to wait.

[fierce cape]

admins ty for best vanilla servers oat

[gritty agate]

!appeal

[glass olive]

Hey, @gritty agate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken pecan]

when will be global wipe?

[violet ruin]

Google it

[stiff garden]

Help me, what should I do if it writes High Risk Account

[cobalt jackal]

All servers wipe for force: <t:1770318000:F> https://discord.com/channels/274965952116817920/1279953303613997087

[cobalt jackal]

Submit a ban appeal through the support site so it can be reviewed:

https://rustoria.co/support/appeal

[young warren]

I just logged into the server and it crashed with a cheating error.

[glass olive]

Hey, @young warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden garden]

which accounts should I provide if this is my only account?

[granite sky]

and what did they tell you in response to this?

[golden garden]

they just closed the ticket

[granite sky]

are you unbanned already?

[golden garden]

no

[granite sky]

hah, that's really cool, I hope they don't do the same to me

btw , they didn't tell me anything about the appeal being rejected

[trail viper]

Hi Ted, it's fixed. Thanks for replying bro

[dark crane]

guys i got banned for no reason " high risk account" what should i do to enter the server again

[mint warren]

!appeal

[glass olive]

Hey, @dark crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Hi I would like to appeal my ban i got banned for high risk account the admin asked for me to give him all the accounts I own but closed my ticket i then said that in here a admin was looking through my appeal but disappeared is there any chance somebody can look at me please.

[mint warren]

If your appeal has been denied, this is the final decision.

[near halo]

yea but you would of though he gives me a chance to state my accounts instead of instanly saying no

if i got banned for cheating thats fair but i got banned for hra

[copper burrow]

where do i see my appeal after I make it

[violet ruin]

you see it where you made it

on the website :D

[copper burrow]

How do i see when sum1 answers it

[violet ruin]

but closed my ticket
your ticket is denied, i dont understand what your ban reason it but if its limited you'll have to wait it out, if its permanent you'll have to play elsewhere

[violet ruin]

check the website or verify and the bot will dm you

!link

[glass olive]

Hey, @violet ruin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[violet ruin]

or verify and the bot will dm you

^ above

[vagrant ravine]

Hello, I was banned for cheating a year ago, although I didn't break the rules and didn't play with cheats. I sent an appeal immediately after the ban, but it was canceled. Could you please reconsider it, I would be very grateful.

[keen oracle]

I need help i just get banned for "high risk account", i need help, i didnt do anything

[cobalt jackal]

Submit a ban appeal through the support site so it can be reviewed:

https://rustoria.co/support/appeal

[keen oracle]

i did it

but it says me i have to link discord , its linked but it says me is not

[keen oracle]

can i say you my name in the ticket and u look it? thanks you so much

[cobalt jackal]

Appeals can’t be sped up. You’ll need to wait for it to be reviewed. The standard response time is 1–3 business days, though it can be more or less depending on the situation.

[keen oracle]

i was getting online :c

can u look it in a second please thanks

[cobalt jackal]

I can’t check appeals or speed them up. There’s no fast track for appeals, you’ll need to wait for it to be reviewed.

[icy sparrow]

One message removed from a suspended account.

[still slate]

plz remove my Map Votes EU Medium role

[drifting herald]

Done

[drifting herald]

Hey, you can find the map voting for EU East Long here: https://rustoria.co/maps/vanilla_long_eueast

[worthy delta]

How do I get the Toria tag

[last magnet]

My vote only counts for 1 however I have VIP so it should be 2. Do I need to do something?

[eager scroll]

I was just banned, please help.

[cursive quiver]

I was just banned, please help.

[mint warren]

!appealru

[glass olive]

Привет, @eager scroll

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[mint warren]

Also file an appeal.

[glossy cloud]

when wipe

[polar flume]

which wipe

[glossy cloud]

rustoria eu long

[subtle matrix]

EU Long

All EU servers restart daily at: <t:1770015600:t> (<t:1770015600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 EU Long
IP: connect long.rustoria.uk
Next Wipe: <t:1770318000:F> (<t:1770318000:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for next map

The times listed above automatically change to your time zone.

[wispy dirge]

@glossy cloud

[shy remnant]

Was pretty sure I already answered like 8h ago

xD

@hardy ermine how can we help you ?

[hardy ermine]

banned for "high risk account"

[shy remnant]

!appeal

[glass olive]

Hey, @hardy ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hardy ermine]

ah ok

[crisp umbra]

i made an appeal a while ago like 2weeks ago stil havent gotten a answer

[toxic shard]

check the website where you did it

[shut flare]

Ty to the Rustoria support for the great appeal process. Appreciate your help I was off the server for the week anyway but I dont condone cheating.

[thick nexus]

Can an admin help my friend? He is from russia and he has been playing rustoria for years , recently he got banned from rustoria due to playing with vpn otherwise he can’t play rust. He told me he tried to appeal but his message never got replied to and he assumes it was ignored. He says he can’t appeal a second time.

[polar flume]

There is no vpn ban

[thick nexus]

i have had multiple friends with same issue

[polar flume]

your friends using more than vpn then

cause you dont get banned because using vpn

[thick nexus]

He wouldn’t use cheats

Still doesn’t explain why his ticket never got replied to

[polar flume]

if appeal denided its final

[thick nexus]

how no reply * = denied

Explain that to me

[polar flume]

they dont need to reply

[thick nexus]

I want to speak to an admin not moderator

[thick nexus]

In what world

[thick nexus]

<@&274971100184576010>

[polar flume]

it is what it is

[toxic shard]

we do not speak about other people ban, your friend will have to appeal on the website

[thick nexus]

Marc , please my friend is confused because of that ban that came out of nowhere he asked me specifically to talk to admin since he can’t reapply on the website or do anything. Could you help us with case

[toxic shard]

if the appeal is denied the case is closed

[thick nexus]

marc he says he never got replied to thats why he is confused

[toxic shard]

well if he can't reply it means the appeal was handled and he got the response

there is no futher communication needed

[thick nexus]

Marc you still don’t get it he got nothing

No reply or anything

[toxic shard]

what's his steamid ?

[thick nexus]

https://steamcommunity.com/profiles/76561198255708245/

Mo previous bans or cheats account 10 years plus 6k in rust

I checked his ban message and it says account High risk

Does this account look high risk to you marc

[toxic shard]

your friend is mainly havign authentication issues, his appeal was approved a month ago

tell him to retry in a few

[thick nexus]

He is been trying to connect to rustoria since last week

He can’t join in or anything he always gets high rusk account

He assumes that rustoria banned him for using vpn or something like that

[violet ruin]

We dont do that.

[thick nexus]

Appreciate the info

[willow basalt]

help

[steady hill]

!appeal

[glass olive]

Hey, @steady hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid geyser]

76561199613681223 hard cheating on rustoria us main, has lvl 2 steam acoount and the account is 2 years old , he doesnt have any dlcs, skins or twitch drops

[ocean hatch]

how do i do a ticket

[strong willow]

!ticket

[glass olive]

Hey, @ocean hatch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[candid geyser]

admins

he is hard cheating

my tm8 got a clip of him tripl jumping

[glass olive]

Hey, @candid geyser

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[candid geyser]

alrd did

yall gota do sum

[ocean hatch]

ya yall for real gotta do som abt him

adminss please

@strong willow can look at my ticket

[candid geyser]

lowkey shit admins

[twilit sigil]

Guys

[twilit sigil]

Idk where to go

[foggy garden]

yo any admins i cant talk to?

[viral smelt]

Yo any admins

[frigid hazel]

76561198891412057

i already made a ticket any admin can report this obvious cheater on rustoria eu medium 🙂

[viral smelt]

I been playin solo for last thousands of hours. First time i pickup a tm8 he invites his boys who i made sure he trusted and he said yeah. I go smoke and comeback banned. Unreal. Surely i can get a Unban right. I got proof.

[wispy dirge]

?appeal

[glass olive]

Hey, @viral smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

That's a shitty situation flow, the best course of action is going to be to file an appeal, just note that it'll usually be about a day or so before you'll hear back.
Please be sure to provide as much detail as you can in the appeal, if you link your discord with Rustoria you'll get a DM from the Rustoria bot. If you don't want to link your discord you'll need to go to the website and check manually.

[solar pumice]

is there a rusotira bot like reddit that tells you wipes and stuff that you can add to your server? @wispy dirge

[arctic barn]

Blatant cheater toria eu med 76561199819769172

[solar pumice]

any takers on the qustions?

[cobalt jackal]

If you believe a player is cheating, please submit a player report through the support site and include as much information as possible so the admin team can review it properly:

https://rustoria.co/support/report

[solar pumice]

@cobalt jackal

maybe asnwer me to asshole

WOW

please just answer the qustion

not a hard qustion

[cobalt jackal]

You want bot to you'r own rust server? Or what is the question?

[solar pumice]

so reddit has a bot you can add to your server and it tells you when servers are wiping stuff like that

I was asking if you have one like that

[cobalt jackal]

I’m not aware of that.

[solar pumice]

mm aight

[idle bloom]

how do I cancel my vip?

[solar pumice]

on the website

[cobalt jackal]

!cancel

[glass olive]

Hey, @idle bloom

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[idle bloom]

I don't see the spot

ah thank you

[cobalt jackal]

This is a support channel. If you don’t need help, please continue the conversation in #general

[solar pumice]

you cant be this borad

[dense stream]

How can I talk to a moderator my friend got disconnected from server and it says to come to server

He was apparently playing perfectly fine yesterday but now the server is making him contact moderator via discord

[cobalt jackal]

There should be a name on the message?

[dense stream]

Yea it says come to Shenzyyy

What’s that supposed to mean he doesn’t know and I don’t know

I can drop his steam

[cobalt jackal]

Tell your friend to Dm him with steamid.

[dense stream]

He can’t use discord

@raven mist

Thanks for your help I’ll dm the person

[viral smelt]

@cobalt jackal unban me

[violet ruin]

?appeal

[glass olive]

Hey, @viral smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber rover]

About 3 weeks ago I was given a message when trying to join Rustoria servers saying “Come to discord- Marzy” I still have not gotten a response from him or any other admins

I played with a rando that got kicked for high risk account idk if maybe that’s why I can’t join the server anymore or what

[safe quail]

I have been appealing a high-risk account for 3 days and still haven't received a result. Can you help me check it?

[wispy dirge]

You should hear back soon, the weekend does not count towards the 1-3 business days.

[wispy dirge]

Does it still say come to discord when you connect?

[storm moss]

admiiiin help meeee

[violet ruin]

With

[storm moss]

nothing anymore

[charred crater]

I got banned for cheating for no reason!
I don't have any hint of any software on my PC. And I was even banned when I was offline again!
But for some reason, I got banned for cheating.
And when I want to appeal the ban, it says that it has already been created, even though I didn't do it.
What should I do?

[thorny dune]

!steamid

[glass olive]

Hey, @charred crater

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[charred crater]

76561199745485301

[thorny dune]

This should now be fixed and you can connect. Thank you.

[glass oxide]

bro thats mistake publishing your IP in 100k users chat

[wicked crystal]

I think there are normal people on the server and won’t cause me problems. But you’re right

[charred crater]

thank you

[wicked crystal]

shoud I write message to admin in a personal messages?

[glass oxide]

idk, I'm just random discord user. My advice is to delete your IP from the that message above and wait for admin answer, if they actually need this kind of info, you better dm them or make a private ticket

[wicked crystal]

thank you

[coarse rivet]

please check my ban appeal

i got banned for using cloudflare it automaticly opens on startup and isnt in a window it makes your connection private by using something like a vpn so now i have a hight risk account

i got banned while offline too

[granite sky]

I've been banned for high risk for three days now, and they haven't even responded to my appeal.

[coarse rivet]

they unbanned me

[edgy viper]

How do I check on my ticket status

[granite sky]

so fast

[coarse rivet]

yeah ik

\w admins

[cobalt jackal]

#support message

[cobalt jackal]

you can check the ticket status on the support site.

[cobalt jackal]

You’ll need to wait for it to be reviewed. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[coarse rivet]

im already unbanned

[brittle flint]

how to make an appeal

[brazen raven]

Are you guys even checking the ban tickets?

[last magnet]

Why have you reset the Eu Low Pop map votes? Including changing all the maps?
<@&874995535881326632> <@&274971100184576010><@&274980199668645888>

[polar flume]

naval update

[hearty blaze]

Please watch my appeal, I want to play some more before erasing. https://rustoria.co/support/appeal

[last magnet]

<@&274980199668645888> I am VIP but for some reason my vote is only counting as 1 vote instead of 2. Can you look into this please?

[unborn grail]

Why does my friend have a high-risk account on your server?

[twilit sigil]

Can I talk to someone so I can get unbanned

[unborn grail]

admin

[polar flume]

!appeal

[glass olive]

Hey, @twilit sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

!appeal

[glass olive]

Hey, @unborn grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn grail]

He has 70 hours on his account and has never logged into your server. How could he be muted or banned?

[polar flume]

he is not banned because he cheated or smthg bassicly his account was flagged as high risk if you want to solve it make an appeal

[toxic shard]

why did you deleted your previous account ?

you can't delete your accounts eventime you get banned, that's not possible

No, you need to find another server to play

https://rustoria.co/rules

you can't get banned, delete your account and come back on a new account, that's not how it works

and don't tell me your are not doing it, you are doing it over and over and over ...

[harsh relic]

I need to look for shenzyyy

[toxic shard]

Just send him a DM

I mean you can't play on rustorias right now

[harsh relic]

When will he reply to me

[toxic shard]

well you won't be able to link your new account since it's banned too

[golden frigate]

@raven mist

hi

[toxic shard]

you have gamebans, that's enougth for us check https://rustoria.co/rules

not interested into the gamebans in CS2

[golden frigate]

But I did nothing.

[toxic shard]

well not anymore

[golden frigate]

@raven mist i want play .co Eumondays

[toxic shard]

you mean on the accounts you deleted ?

because your last one wasn't used to play on our servers for the past 2 years

[golden frigate]

My account indicates that I need to contact you.

[toxic shard]

No need to speam him, just send him 1 dm and wait for him to be available

[golden frigate]

https://steamcommunity.com/profiles/76561198839895633/

this my steam

pls admin

[toxic shard]

^

be my guest and appeal on our website, I won't spend more time on your case in discord

[violet ruin]

so what do you need help with then?

[toxic shard]

you sure you doing well ?

[violet ruin]

!unlink

[glass olive]

Hey, @wraith spear

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[pulsar bobcat]

I've written an appeal, but when will the administrator read it and respond?

[toxic shard]

Takes up to 3 days

[raven mist]

Send me a private message

[upper whale]

: (

[pulsar bobcat]

nice

[pulsar bobcat]

I just want to play on your server right now

plz

unban me, I want to play.

i not cheater

plz

@raven mistI've written an appeal, but when will the administrator read it and respond? #a93cf6

@toxic shardI've written an appeal, but when will the administrator read it and respond? #a93cf6

[toxic shard]

There is no need to spam your appeal will be reviewed in due time

[pulsar bobcat]

@toxic shardIt takes too much time.

[toxic shard]

stop pinging us

it was explained, but obviously, for obvious reasion we never share proof like would nobody obviously do