support

[lime wagon]

i playing with somethingl ikes VPN it's call Zapret for discord working in my county, mb is that reason>

[misty scroll]

Put that information in your appeal if you believe it's relevant

[lime wagon]

done

[misty scroll]

We don't take appeals through Discord, so you simply need to put everything in there and it'll be handled

[lime wagon]

I apologize for being so persistent, but how long will it take to process?
I'm just at the PC club, I paid for the time, and I can't play

fixed, thx

[south relic]

@misty scroll @raw pewter @slow vapor @toxic shard I've been waiting for an answer for 4 days already Appeal #638163 cheak pls pls pls

[violet ruin]

When did you submit it? Appeals are reviewed on buisness days.

just dm me with russian text ill translate

Report him on website and f7

[glass olive]

Hey, @dry ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[south relic]

19.01

[south relic]

All working days have passed and there is no answer

[fair heron]

I NEED THIS PERSON BANNED

OBV CHEATER

[random prism]

Почему так долго рассматривается апелляция?
А банят быстро и просто так
Прошу рассмотреть мою апелляцию

[violet ruin]

Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[violet ruin]

!report

[glass olive]

Hey, @fair heron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

?steamid

[glass olive]

Hey, @south relic

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[south relic]

76561199610438826

[primal edge]

Admin check my ticket Ticket #651491

[random prism]

Я даже не знаю причину своего бана

[violet ruin]

Be patient

[violet ruin]

eсли вы подключитесь к rustoria серверу, вас выкинет с указанием причины.

[random prism]

Это ошибку можно на 20 пунктов трактовать

[random prism]

Мне нужно знать точную причину и вы это можете посмотреть

[violet ruin]

eсли вы подключитесь к rustoria серверу, вас выкинет с указанием причины........

[tepid rover]

!admin

admin, is it possible to remove the store from my home? eu main

[prime thunder]

No

[tepid rover]

:(((

[random prism]

Что из это? Использование Читов: Обнаружение читов (aimbot, wallhack) через Easy Anti-Cheat (EAC) или VAC.
Эксплойты и Глитчи: Использование ошибок игры для получения несправедливого преимущества.
Подозрительная Активность: Аномальная статистика или жалобы от других игроков.

[south relic]

cheak my Appeal #638163

5 day waiting

@versed quartz

@slow vapor @toxic shard @lyric basalt

@west osprey

[hard rain]

A cheater stole a large amount of my items. About a minute after the theft, that cheater was banned. Can I get my items back? I can't find the cheater who is currently inactive.

[patent crow]

Admins don’t interfere with gameplay. We ban cheaters, but we don’t go in-game to give back loot, or change anything in player interactions.

[patent crow]

please give me ur steam id i will forward ur message

[south relic]

76561199610438826

[patent crow]

please wait patiently i have forwarded

[south relic]

thx

[placid heron]

Что делать если на аккаунте в другой игре есть вак бан но очень давно и я не могу зайти на сервер

[brazen beacon]

@late rapids

[daring abyss]

who can look my appeal

[polar flume]

An admin will do but you have to be patient

[daring abyss]

okey thx

[random prism]

Hello, I don't understand why I've been blocked. I would like to know and consider my appeal. Thank you. Appeal #6d488b

[placid harbor]

admin ??

admin pls

[crystal plaza]

any admin here?

[hexed nimbus]

Just State the question if the are able the Will awnser

[crystal plaza]

someone said the n word in chat

i didnt get a pic but i did get a pic of him saying monkey

i cant send it tho

idk why the option isnt there

[random prism]

В на выходных тоже могут рассмотреть?

[crystal plaza]

i reported him already

[hexed nimbus]

Then be patiënt the handle tickets in order the come in

[crystal plaza]

okay thx for the help

[hexed nimbus]

Saturday and sunday are not business days so might not unless the are able and willing to

[random prism]

Тогда это уже будет не 1-3 дня а все 6 дней

[hexed nimbus]

It says 1-3 business days and saturday and sunday ain’t that

Just be patient the will get to it when the can

[random prism]

Я подал апелляцию прошло уже 2 дня

[hexed nimbus]

Then just wait asking here over and over won’t speed it up. Patients is key

[random prism]

Забанили то вы быстро а разбанить надо ждать классно работаете ребята

[coral nacelle]

sea long working now ?

[restive ocean]

why my account banned in all serv Rustoria? SUPPORT?

[harsh relic]

@hexed nimbusHello

[restive ocean]

@random prism Така же ху*та . Не играл месяц захожу и я в бане на всех серверах

[glacial arrow]

как апелляцию

как апеляцию подать? и если кикает по причине cheating забанило?

[random prism]

На сайте у них

[random prism]

Но видимо это бесполезно они год отвечают

[glacial arrow]

если кикает по причине cheating это бан?

[random prism]

Ну они тебя по железу забанили

[random prism]

Нужно апелляцию подать
И там уже не знаю что проверку проходить

[glacial arrow]

пиздец

а за че нахуй

я чистый

[hexed nimbus]

!appealru

[glass olive]

Привет, @glacial arrow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hexed nimbus]

All rust servers or all Rustoria servers

[restive ocean]

ALl rustoria

other serv Norm

[hexed nimbus]

Did you appeal yet ?

[restive ocean]

Only on Rustoria servers

[autumn ore]

why im got kicked reason cheating but im not cheater

[glass olive]

Hey, @autumn ore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coral nacelle]

@proven narwhal not working

server

[violet ruin]

it works, can you not connect?

[coral nacelle]

none of my friends have a connection

[glacial arrow]

ашалеть

меня сразу разбанили

[coral nacelle]

other servers are accessed besides this one

@proven narwhal

[balmy cape]

how do i appeal

nvm i got it do yall have like a set time frame of when my appeal will be reviewed

[violet ruin]

#network-support-old

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

и?

[balmy cape]

any way to get that any faster i put in a ticket last week but it didnt work afterr i got banned

[vital talon]

Any active admin that can urgently take a look at Ticket #2b8b94 while the raid is ongoing and the suspected players are active? Thank you!

[queen matrix]

Hi, I logged in to the Rustoria EU Main server, and I was banned, even though I've never had any cheats on my computer and I've never been called in for a check on Rustoria servers. Can you help me?

[dusty sorrel]

!appeal

[glass olive]

Hey, @queen matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

be patient

[violet ruin]

appeal or report?

[coral nacelle]

@glass olive

hi sea long not working

[balmy cape]

appeal

[violet ruin]

?steamid

[glass olive]

Hey, @balmy cape

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet ruin]

#network-support-old

[random prism]

Al

[balmy cape]

what now

i logged in

[random prism]

Appeal

[balmy cape]

i already appealed

[covert hazel]

iam in the waiting room can someone help me

please

[hexed nimbus]

With ??

[crude pendant]

After I enter the game, it shows this: 'Come to Discord.gg/rustoria - Marzy'. Who should I contact?

[covert hazel]

what do you mean can you help me

[hexed nimbus]

!steamid @lyric basalt

[glass olive]

Hey, @crude pendant

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

Well if you not dragged yet nobody is avaliable right now if you explain briefly whats going on I might be Able to point you in the right direction

[covert hazel]

I can connect to every server but at you server says it high risk account but i played 4 days on it and i did nothing wrong

i can show you my pc and stuff i did nothing just wanna play with my squad

[hexed nimbus]

!appeal make a appeal Here and be patiënt for a reply the do not take ban appeals trough discord so this is the only way

[glass olive]

Hey, @covert hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert hazel]

i did an ticket

[hexed nimbus]

Read last part of the above message

[balmy cape]

can u put the link for the appeal

[covert hazel]

mhhmhm ok can you check it for my sir

[hexed nimbus]

Read above and click the blue text part it is a link

[violet ivy]

twitch - daxm1r

[hexed nimbus]

Just need to wait now

[balmy cape]

who checks them

[hexed nimbus]

How is this support related ???

[dull crescent]

hahhahaha

[hexed nimbus]

The banning admin

[balmy cape]

when does he look?

or she

[dull crescent]

even if my ban expires can you still tell me who got banned? cause i needa know

[hexed nimbus]

Read up just told the other Guy

[balmy cape]

bro but i got banned for playin with a dude i didnt even know had a vpn how is that my fault

[dull crescent]

just wait you can live life without 3 days of rust

[hexed nimbus]

Well you do not get banned for vpn use bro

[dull crescent]

xdddddddddddddddddddddd

[balmy cape]

the guy i was playin with using a vpn and then it said banned for playing with a cvheater

wait so ur sayin it was smt else he was using

[violet ivy]

twitch - daxm1r

[dull crescent]

ban this lightbulb head ass

[indigo trellis]

HOW TO CONNECT TO Rustoria.co SEA - Medium ???? I cant connect only to this server

[dull crescent]

connect medium.rustoria.asia

[indigo trellis]

how

[dull crescent]

press f1 on rust main menu then copy paste it to the console

[indigo trellis]

what

but I can connect another Rustoria servers

[dull crescent]

im not getting paid enough to help you broda wait for support ig

[indigo trellis]

Only this dont connect

[thick burrow]

Hello, I bought rust and went to train on the training server, later I went to the rustoria server and there was a ban due to the high risk account, I would like to know how to remove it and why they gave it at all because I didn't do anything:(

[indigo trellis]

Just delete cheats ☆*: .｡. o(≧▽≦)o .｡

[crude pendant]

After I enter the game, it shows this: 'Come to Discord.gg/rustoria - Marzy'. Who should I contact?

[hexed nimbus]

Dm @lyric basalt your steamid

[hexed nimbus]

Just reconnect

[pliant swallow]

Yo Admin why im still banned for teaming on 10x eu ? 😮 First wasnt teaming but nevermind and now new wipe and still banned without saying how long or anything and still cant make a ticket same problems for years

[crude pendant]

@hexed nimbusIs he not here? Are there others?

[hexed nimbus]

Marzy want to speak to you just be patient and wait for a reply

[crude pendant]

ok

[hexed nimbus]

Did you make a appeal ?

[pliant swallow]

yes

[unique rampart]

Was rustoria - 5x no bps removed?

[wispy dirge]

Sadly

I think the only moddeds left are @pseudo dragon and @rapid lichen

[pliant swallow]

They all dying because Admins dont listen to the players

[raven mist]

Excuse me?

[thick burrow]

Hello, I bought rust and went to train on the training server, later I went to the rustoria server and there was a ban due to the high risk account, I would like to know how to remove it and why they gave it at all because I didn't do anything:(

[pliant swallow]

Sadly true man

[digital sapphire]

If u get banned by teaming. how long will the ban be?

[raven mist]

You’d honestly have no clue how much time and effort admins have spend on modded

But think w/e you want

[pliant swallow]

In what.. in outpost lag decorations and roam island... ?

[raven mist]

Luckily thats our devs

Not admins

[wispy dirge]

I would say the moddeds are the most work on the admin side.

[pliant swallow]

Then sorry for pointing out the admins ^^ but the changes we always wanted never came

[thick burrow]

what do I need to do to unban? My ban mistake

[raven mist]

Gotta keep in mind nothing comes out of thin air, also not everything you want is liked by others or the other way around

[pliant swallow]

True but where are all the players now ? they left because nothing happend.. u need to look for ur players not for the randos who join once a month

Can u chekc my appeal or tell me whyy im still banned and others not ?

[raven mist]

!steamid

[glass olive]

Hey, @pliant swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thick burrow]

what do I need to do to unban? my ban was mistake

[pliant swallow]

https://steamcommunity.com/id/Trustiiic/

[wispy dirge]

?appeal

[glass olive]

Hey, @thick burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant swallow]

76561198207486405

[raven mist]

Seems to be in 7 hours, i guess they got the times wrong, lemme unban you guys right now

who else is with you

[pliant swallow]

Only me and Anonym rn idk who else got banned like i said i never teamed there

[raven mist]

Can u send their steamid too

you're unbanned

[pliant swallow]

76561198312722282/

oh no / xD

[jolly sigil]

How TF this can happen again i get banned for cheating for rustoria server without cheating? I didnt even shoot peoples this far in wipe been shoot only pigs in this wipe....

Last time killed afk player with stone in eu long and get banned now i dont even cant figure what or why this shit happens again...

[raven mist]

Should be fine yeah

[pliant swallow]

Thanks a lot

[jolly sigil]

Can someone fix that ban proplem?

[ornate spire]

i contacted a chat mod last week he said he asked about why i am banned for cheating but he never got back to me and i cant make a ticket on the website because it shows i have no ban what should i do

[jolly sigil]

THX 🙂

[polar flume]

can you share your steam id please

[median blade]

Help, I've been blocked because I have a VAC in CS2.

I'm communicating with you through a translator.

я могу пройти проверку я играю без читов

I can pass the test, I play without cheats.

I will communicate through a translator during the test.

My friends are playing on your server right now, but I can't access them.

[surreal sinew]

me too admin

im play clean and normal

im not use any cheat or script

[polar flume]

if you have game ban less than 180 days

you cannot play vanilla rust

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have more than 1 gameban on other accounts.
• You have an account that is banned on our servers and are playing on another account.
  We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.

[surreal sinew]

but i cant join the server bcs the reason cheat

[polar flume]

what message do you get when you try to join

[surreal sinew]

wait i will send you pict

mb

cant send the pict

the message was is only cheat

[polar flume]

send by pm to me directly

[polar flume]

!appeal

[glass olive]

Hey, @surreal sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

in your case that what you should do

[surreal sinew]

i already send you message at pm

[polar flume]

i saw it

that is a differenet message your only option

[median blade]

I was blocked when it was 15 days

[polar flume]

is appeal by our website

[polar flume]

!appealru

[glass olive]

Привет, @median blade

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[median blade]

Can I unban please

[surreal sinew]

so what should i do?

[polar flume]

!appeal

[glass olive]

Hey, @surreal sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[random prism]

!appeal

[glass olive]

Hey, @random prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal sinew]

its done

[random prism]

!appeal

[glass olive]

Hey, @random prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal sinew]

done

[median blade]

I'm done

[surreal sinew]

How long do I have to wait?

[random prism]

Что сделано ?

[surreal sinew]

what this mean?

[polar flume]

1-3 days might be longer or shorter depend on your specific situation

[surreal sinew]

ahh alr

[random prism]

What's done?

[surreal sinew]

where can i see if it has been unbanned?

[random prism]

Hello, I don't understand why I've been blocked. I would like to know and consider my appeal. Thank you. Appeal #6d488b

[polar flume]

You can see it from the ticket and if you linked your dc account you will get a pm from bot

[polar flume]

you already made your appeal now you have to wait for admins to rewiew your case

[random prism]

I've been waiting for almost 3 days, no one is moving

[surreal sinew]

where is the support ticket? i cant found it

[polar flume]

!appeal

[glass olive]

Hey, @surreal sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

just click the link

[wispy dirge]

what is the ban reason

[surreal sinew]

alr i got it

[random prism]

High risk account

[random prism]

High risk account

[torpid ember]

staff report

[wispy dirge]

For a ban like this a reply can sometimes take more than 3 days, there are things to factor in on the admin side of things that I won't discuss.

I know it's frustrating and I know you would like be able to play on Rustoria again, please give it a little more time for the admin that issued the ban to review it and make a determination.

[wispy dirge]

Are you wanting to report a staff member?

[torpid ember]

yes for muting me for saying his m8 is cheating

2 times

[wispy dirge]

Don't call people out in chat.
It's really simple.

[torpid ember]

well yall need to ban the cheater fr

[wispy dirge]

When you call someone out in chat it makes investigations so much harder.

Make a report, and keep it at that.

[torpid ember]

okkk

[random prism]

Why do they ban you without checking?

[random prism]

And then I'll have to wait for my database to rot, I won't need your server anymore

[wispy dirge]

I assure you they check before issuing a high risk account ban.

Did you buy Rust from Steam or a 3rd party site

[random prism]

My Steam account is 4 years old

[verbal geode]

yo bull river i lowkey got banned last night and got fucked because i did nothing and have a good reason. are youa able to look at it for me so my base doesnt decay? appreciate it.

[wispy dirge]

That means nothing

[wispy dirge]

What is the disconnect message when you try to connect?

[random prism]

I bought it in the steam profile I have open what is difficult to see or call for verification before banning?

[verbal geode]

"playing with cheater" @wispy dirge

[random prism]

It's already starting to bother me

[wispy dirge]

?appeal - normally these bans stick, but it's typically 7 days. Pop in an appeal and let's see what they decide

[glass olive]

Hey, @verbal geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

?link @verbal geode link your discord with us and the bot will DM you when a decision has been made, otherise you'll have to check manually on the appeals site

[glass olive]

Hey, @verbal geode

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[verbal geode]

i did appeal it. I just need someone to check it please. this is so fucked 🙁

[random prism]

If I were a mussel, you would immediately unblock it

[wispy dirge]

It's one of the worst bans, you could add someone you don't know to your team and you get hosed.
Or you add people to a team so you're "friendly"

Trust no one in Rust, short of you actually knowing them to avoid these types of bans.

It's not perm, but it might last a week.

You should have a timer when you go to connet.

[verbal geode]

so my appreal dont mean shit?

Appeal*

[naive mulch]

i tried to join connect connect rtg.rustoria.uk and so they can check my acc n it doesnt let me join

[gusty elk]

I got banned for no reason, help me
https://steamcommunity.com/id/wegotsomxtc/

[wispy dirge]

I wouldn't say that, sometimes you're caught in a situation that would warrant being unbanned, sometimes not.

It's honestly up to the admin and what went on with it

[wispy dirge]

Were you asked to do so via an appeal?

[wispy dirge]

Ban reason?

[gusty elk]

cheating

[wispy dirge]

?appeal

[glass olive]

Hey, @gusty elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive mulch]

yea but its ccuz im game banned ig but its been 8 months

[random prism]

You just wanted to

[wispy dirge]

If you have an open appeal, provide the update in the appeal and go from there with the admin who is over your ban/appeal

[gusty elk]

who is my admin?

[wispy dirge]

That information is confidential, if the admin chooses to reach out via DM's they will, otherwise you will have to work with them via the appeals

[covert hazel]

can someone please move i wait long

[verbal geode]

do admins not actually go into the game to see what is going on?!?! I had a completely different base then dude and never gained anything from him?

[random prism]

!appeals

!appeal

[glass olive]

Hey, @random prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty elk]

now i have apperal

[naive mulch]

is there a way i can just get my ip unbanned

[verbal geode]

who the one doing appeals? shit take forever

[polar flume]

!appeal

[glass olive]

Hey, @naive mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

only way

[naive mulch]

oh ok

ill wait for response on there then

[polar flume]

yep

[naive mulch]

how long do they usually take

[polar flume]

1-3

[verbal geode]

@polar flume Do yall mods not actually go into game too see whats going on before they ban people? serious question

[polar flume]

do you think anybody will get without sufficient proof

rustoria is one of the biggest and oldest server at rust every ban is enforce after proof or examination

[verbal geode]

I just dont believe it becuase me and my team8 got banned for the most bullshit reason

[polar flume]

for what

[polar flume]

!appeal

[glass olive]

Hey, @verbal geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

if you dont agree or believe its unfair you have every right to make an appeal

[verbal geode]

@polar flume I already made an appeal.we kept dying to these dudes bc they said they had 20k hours, and me and my team8 are not that good, so they added us to team so we could stop dying to them and they were cheating. Never gained anything from them. Completely different base to :/.

[acoustic tinsel]

Hello im banned for "playing with cheater" can i appeal?

[polar flume]

I get it its unlucky but because you and your teammates was in same ui with cheaters its pretty standart to get banned

[polar flume]

!appeal

[glass olive]

Hey, @acoustic tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

and you already did what you should do so just wait for appeal

[verbal geode]

got a decent wipe going tho... shit just gonna decay 🙁

[polar flume]

I feel your pain mate we all rust players but I think if you look from our pow you will understand why you banned /:

[verbal geode]

It’s cool brother. Is what it is. Appreciate it.

[pine shuttle]

Who can help my friend was banned from your project? We are ready to provide all screenshots and proofs and also answer all questions so that he can be unbanned from your project. He has an expensive inventory and is level 15 on Steam.

[polar flume]

did you made an appeal from our webiste

[verbal geode]

@polar flume am i banned an all of the other rustoria servers for now? or can i hop on main?

[polar flume]

all

[verbal geode]

alr

[pine shuttle]

No sorry I don not know about it

[verbal geode]

@polar flume, if i have a countdown until im unbanned, does that mean that already checked my appeal, or is that just standard

[polar flume]

if you didnt get an answet via ticket or our discord bot that means its still open

[peak bolt]

Good afternoon, I can't connect to the Rustoria servers because of cheating. I've never used cheats, and I don't even know how to use them and have never been interested in cheats. But for some stupid reason, I was banned. Please help me figure this out! I play very rarely due to my heavy workload and lack of financial stability.

[unkempt jackal]

got banned for high risk account how can i make a ticket

[polar flume]

!appeal

[glass olive]

Hey, @peak bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[high blade]

Do your servers wipe bps after facepunch started enforcing it?

[polar flume]

every rust server gets bp wiped in force wipe

vanillas

[high blade]

ok thanks just on the bm profile its still saying no bp wipes

[glass olive]

Hey, @high blade

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1770318000:F> (your local time) is the time of the next force wipe and it will happen <t:1770318000:R>.

[unkempt jackal]

If someone from admins can look through the false ban appeal ( #cc6c96 ) id really appreciate it

[upbeat bone]

!appeal

[glass olive]

Hey, @upbeat bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[floral sinew]

If I have a problem with adding a profile picture to the Clan leaderboards on the homepage, where would I be able to get help?

[celest axle]

!REPORT

[glass olive]

Hey, @celest axle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coral nacelle]

естть кто на sea long играет у вас заходит ??
я у же 6 час сижу с ошибкой

connection attempt failed

[naive mulch]

it says im not allowed to create a ticket

[polar flume]

did you made an previous ticket and it got declined

[naive mulch]

yea but they didnt understand what i was saying

[floral summit]

why whenever i try to join it always says high risk account

[rocky hinge]

hey when i join it says high risk account what does this mean?

[fallow veldt]

!appeal @floral summit

[glass olive]

Hey, @rocky hinge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky hinge]

okay thanks im doing it now

[floral summit]

ty

!appeal

[glass olive]

Hey, @floral summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @junior aurora

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[junior aurora]

Both were ESP'ing and aim bot

[rocky hinge]

@fallow veldt how long does it usually take i just linked my steam and discord

[fallow veldt]

The standard response time is 1-3 business days

[rocky hinge]

1-3 buisness days!!!

for what i didnt do anything wrong im not oing to make it back to my wipe by then

[gloomy elk]

Why can't my friend and I access the server? sea main

[violet ruin]

#network-support-old plz

[violet ruin]

!report

[glass olive]

Hey, @junior aurora

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

cant help you just be patient

[rocky hinge]

🙁

[sweet wadi]

sea main fix

[verbal geode]

yall must have 1 dude doing the entire appeals 😆

[ebon cloak]

need to report a cheater

[vital geode]

Can someone check my appeal :) ???

It's been a week and I literally didn't do anything wrong.

[lyric sky]

can you guys get on rtg and ban 76561199138434835 100% rage ill put it on my life

[stiff silo]

why tf do i keep getting kicked for high risk account

!ticket

[glass olive]

Hey, @stiff silo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[polar flume]

!ticket

[glass olive]

Hey, @lyric sky

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric sky]

@polar flume there is no ticket system for rtg

[polar flume]

if you think there is anything wrong

[lyric sky]

???

[stiff silo]

why do i keep getting kicked for high risk im steam level 10 4k hours

[lyric sky]

it says find your server but rtg isnt on the server tab

[stiff silo]

first time this ever happend

[lyric sky]

not enough bm stop buying accounts

[stiff silo]

what is bm?

and wtf is buying accounts?

[jolly goblet]

how long will u get banned for playing with cheater

[raw pewter]

7 days

[winged tundra]

Yo where are the servers located in the US?

[misty scroll]

Dallas, TX

[winged tundra]

Thanks Mate

[lone laurel]

Hi, I got a high-risk account ban half a year ago. What should I do? Is it possible to get unbanned?

[median crown]

!appeal please make an appeal if you haven't already

[glass olive]

Hey, @lone laurel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow stratus]

what happened to sea main?why cant i join it

[surreal comet]

Hi its been 4 days can someone check on my acc

[surreal comet]

what do i do n9ow

[crude river]

any admin?

[random prism]

!appela

[frigid hazel]

hello

i got an appeal like 2 months ago am trying to join the server it says am cheating

!appeal

[glass olive]

Hey, @frigid hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last raft]

About a month ago I received an appeal, I tried to join the server a month later, but it showed that I was evading a ban

[strange mirage]

Hello @glass olive I cannot play the game currently because of a cheater aimbotting with bow. His IGN is "Bazdarust" his steam ID is 76561198747338223 I have already F7'd him 30-45 min ago and hes still aimbotting me everytime I leave my base please do something, im about to just quit.

@austere quest realized rustoria mod is likely a bot, please look at above message so i can get back to playing the game

[glass olive]

Hey, @strange mirage

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber bridge]

@strange mirage f7 reports goto facepunch/eac not rustoria.

[random prism]

Hello, I don't understand why I've been blocked. I would like to know and consider my appeal. Thank you. Appeal #6d488b

[wispy dirge]

What is the disconnect message?

[random prism]

?

[random prism]

High risk account

[wispy dirge]

?appeal - please file an appeal and the banning admin can take a look

[glass olive]

Hey, @random prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strange mirage]

https://youtu.be/IF6Jcw-tz2w Here ya go @glass olive

[random prism]

The appeal has been going on for 3 days and no action has taken place

[wild bison]

mine been on 2 days already

same reason to

[strange mirage]

https://youtu.be/hTrZsqzbc4I Heres some more

[timber bridge]

do you not listen?

Make the report @ https://rustoria.co/support and you can include evidence. Reports go to the next available admin, posting clips in discord does nothing.

[little dust]

bro cheater us main speed hacking full aimbot

admin team is having a jerk session

[cedar vigil]

Hello, I'm having a problem. I want to log in to your server, but it doesn't let me in and says I'm cheating. I've never played with cheats, and I've got 7,000 hours. Please help me. I'm from Russia.

https://steamcommunity.com/profiles/76561198967848668/

<@&274971100184576010>

[median crown]

!REPORT

[glass olive]

Hey, @little dust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[little dust]

lil late dog hes been banned

[digital latch]

Hello, i`m join in no BPs 10x and me kicked, reason cheating, me banned on all servers "Rustoria" can u help me? https://steamcommunity.com/profiles/76561198746200484/

[whole hollow]

!appeal

[glass olive]

Hey, @digital latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital latch]

thx

[south relic]

What does this mean? I'll never be able to play Rustoria again?

[wispy dirge]

If your appeal was denied then that will be the finial desision.

You will need to find another server / community to play on.

[south relic]

💩

[south relic]

How can I log back into the server? It was the best.

[wispy dirge]

You can't.
If you were banned for High Risk Account, and your appeal was denied, then you will not be unbanned and will not be able to play on any Rustoria server.

[south relic]

So I play without cheats, you can check me out

[wispy dirge]

It does not work like that.

You were banned for having a high risk account, you appealed the ban, the ban appeal was denied. You will not be able to play here. The decision is final.

I do wish you the best of luck on the other servers you choose to play on.

[south relic]

I was just banned because of some idiots. You can't check me or do anything about it. They just sent a couple of reports and I was banned for high risk acc.

[violet ruin]

Please move on your ban was denied, decision is final.

[autumn gull]

How long does it generally take for an appeal to be answered? Honestly no idea why I was banned and would just like to figure out the reasoning. Cheers

[south relic]

So the ban is just nothing

[violet ruin]

Hey,
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south relic]

I can also ask a team of 20-30 people to send a report on a random player and they will also ban him for risking the account.

[violet ruin]

You stated your ban reason yourself
Your account is too much of a risk to play on our servers.

[south relic]

I'm ready for any tests, you can also watch my broadcasts on the Twitch platform.

[autumn gull]

I dont know how to justify my reasoning @violet ruin to get it done, I just play weekends when im not working and just came out of nowhere. I sent in the appeal if the rustplusbot or exitlag couldve been the reasoning. but yeah just wondering why.

[violet ruin]

I don't deal with appeals
You should of stated this in your appeal

[south relic]

I just bought the game Rust and now I'm banned from playing. How are newbies supposed to play on your servers?

[violet ruin]

Try connecting to any rustoria server and youll get a reason

[autumn gull]

it just came up with cheating down the bottom of my screen where it says rejoin. my first time in 4.3k hours hahaha

[south relic]

I indicated everything, most likely the administrator was too lazy to decide what to do and decided to simply ban (reject the appeal)

[violet ruin]

You didnt follow instructions

Did you even read what the admin said?

[violet ruin]

Mistakes can happen, or maybe you are really cheating.. anyways appeal and be patient then we'll find out

[south relic]

SO I DON'T HAVE OTHER STEAM ACCOUNTS

I just bought the game

What should I tell him? Which Steam account? A fake one or something?

[autumn gull]

I mentioned the things i used like exitlag and rustplusbot but truly dont cheat, spends thousands on this game and main it so id rather not lose access to some of the only servers i can play haha. But we will see. Cheers for the help appreciate it

[south relic]

?????

[south relic]

What should I do if I don't have another Steam account?

[violet ruin]

If you dont have other Steam accounts, that needed to be clearly stated in the appeal as requested. Since it was NOT the appeal was denied and the decision is final

[south relic]

So my words "I have played unofficial servers like Burp Rust. Now I bought Rust and want to play with my friends." don't mean that I don't have other Steam accounts. I PLAYED PIRATE RUST on the server.

[ruby sand]

help pls admin

cheater going mad

[glass olive]

Hey, @ruby sand

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Send me your steam profile

[south relic]

https://steamcommunity.com/profiles/76561199610438826/

[ruby sand]

Ticket #9ee803

HURRY PLS CHEATER RAGE HACKING IN TORIA SEA MAIN

[violet ruin]

Did you buy rust from the steam store?

[violet ruin]

Be patient reports are done in order

[south relic]

yes

[ruby sand]

He's banned, thanks

[fossil wedge]

If you get banned for playing with a cheater but you didn’t know they were cheating how long is the ban or can I appeal instantly

[violet ruin]

7d most likely but you can appeal

!appeal

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Did you play the unoffical game on this accounr?

[south relic]

I didn't have an account

[violet ruin]

you need a steam account to play.

[south relic]

I used Steam to play other games.

[south relic]

I didn't need any account, I downloaded pirated Rust, just clicked on the Rust.exe icon, then entered the game and then the server.

[violet ruin]

I know how it works
You cant play without a steam account there
You didnt state your steam accounts in the appeal, hence its denied
The ban is final please move on and play elsewhere.

Please move to #general

[harsh relic]

@violet ruinHello, administrator

[violet ruin]

what's the issue?

[autumn gull]

was unbanned @violet ruin, cheers for the help before

[primal edge]

Hello admin please check my ticket Ticket #d5ff6a

[random prism]

Здравствуйте мне ответил админ предоставить еще учетные записи раст которые у меня есть
Но что делать если у меня всегда была одна учетная запись раст

[violet ruin]

no problem have fun

[cobalt jackal]

If you’ve already submitted ticket, you’ll need to wait for a response on the support site it can’t be checked or sped up from here.

[median blade]

did I get unbanned?

[digital brook]

Any idea how long ban appeals take?

[random prism]

Здравствуйте мне ответил админ предоставить еще учетные записи раст которые у меня есть
Но что делать если у меня всегда была одна учетная запись раст

[viscid vine]

1-3 business days

[median blade]

I filed an appeal yesterday

[viscid vine]

You can check your appeal

[digital brook]

Any idea why i keep getting banned for cheating on ur servers for no reason? This is the 4th time of me getting banned in the last 15 months (got unbanned all other times)

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[digital brook]

sometimes i even get banned on servers i dont play on - i got banned on us small 16 days ago but i dont think ive even ever played it

rn it says the ban is on us long but i havent been on us long in a few months atleast

[random prism]

Hello, the admin answered me to provide more growth accounts that I have

But what if I've always had one growth account

[raven mist]

Could be vpn or could be your isp that likes to change your IP

[digital brook]

dont have an vpn

might be the isp ig

[random prism]

Hello, the admin answered me to provide more growth accounts that I have

But what if I've always had one growth account

[cobalt jackal]

You’ll need to reply to the admin on your appeal and explain that there. There’s nothing that can be done from here.

[random prism]

Hello, the admin answered me to provide more growth accounts that I have

But what if I've always had one growth account #6d488b

[random prism]

He doesn't answer me anymore

[cobalt jackal]

If you’ve already replied on your appeal, you’ll need to wait for a response from the admin.

[random prism]

3 more days to wait?

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[random prism]

Are you laughing, we're going to write 1 sentence every 3 days?

[cobalt jackal]

It can't be sped up from Discord, so you’ll need to wait for the next response.

[digital brook]

is there a chance i get unbanned today?

[cobalt jackal]

I can’t say when or if a decision will be made. If you’ve submitted an appeal, you’ll need to wait for it to be reviewed.

[digital brook]

i got unbanned already ❤️ w admins

[native linden]

hi there, I want to ask for help again today

I have a situation where a misunderstanding led to a ban on your servers

[polar flume]

!appeal

[glass olive]

Hey, @teal estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar flume]

!appealru

[glass olive]

Привет, @native linden

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[native linden]

nope

i appealed

[polar flume]

thats the only solution

[native linden]

Your employee ignored my questions in the appeal and rejected it

i cant write again about ban on website

damn, I have such a simple situation that has created so many problems

help me figure it out, please

pls pay attention to me

[cobalt jackal]

If your appeal has already been reviewed and denied, the situation has been evaluated by the admin team, and any further discussion here is pointless.

[native linden]

I wasn't even given an answer, what?

[cobalt jackal]

Answer to what?

[native linden]

I had a normal conversation with the employee, but I didn't understand what he wanted from me. After a misunderstanding, I asked a question to clarify the situation, but I was ignored. Two days later, my application was rejected

[cobalt jackal]

Hi, I don’t have access to appeals. If you’ve already submitted one, you’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[cobalt jackal]

If your appeal was reviewed and denied, then that is the final decision and the ban will remain. I understand this is frustrating, but there’s nothing that can be changed from here.

[native linden]

Can I explain how it happened?

please

[native linden]

explain about the ban

[daring abyss]

Hello, admin, can you help me look at my friend's complaint?

[sonic pecan]

hello can you check Appeal #afbaa3

[daring abyss]

hello admin，can you check Appeal#27930a

[daring abyss]

pls thx

[hexed nimbus]

Saturday and sunday ain’t business days so don’t expect it untill Monday

[pearl walrus]

Hello, could you please unban me on your servers? I am a beginner and joined your server with my friend. We built a house, found teammates, and on January 22 at around 22:00 my friend and I were banned for no reason. During the last 30 minutes before the ban, we barely left our base and did not participate in any fights, and then we suddenly got banned.

My nickname: Cty1

[polar flume]

!appeal

[glass olive]

Hey, @pearl walrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen parrot]

!report

[glass olive]

Hey, @keen parrot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random prism]

Why can't the admin process the application to the end, wrote one message, I replied longer, ignores

Let them process the application to the end and move on to others and waited so for 3 days

[hexed nimbus]

Well you lucky you got one as it’s a weekend so not business days

[vital geode]

Hello?

[rain raven]

!Appealru

[glass olive]

Привет, @rain raven

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[median blade]

RUSTORIA YOU ARE THE BEST SERVER THANKS FOR UNBANING US

[foggy ruin]

found a cheater on eu main and reported how do i make a ticket

[hexed nimbus]

!report

[glass olive]

Hey, @foggy ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scarlet carbon]

есть руские админы ?

[ashen hemlock]

по ходу нет

подскажите, по времени рассмотрение апелляции долго ждать? знает кто нибудь?

[hearty surge]

Рассмотрение апелляций может занять от 1 до 3 рабочих дней, но это зависит от ситуации.

[ashen hemlock]

емае

плохо, парни сказали 5 мин и готово)

за впн кинуло

[hearty surge]

Мы разрешаем использование VPN.

[ashen hemlock]

ну я запустил, а по итогу выкинуло из игры. Ничего не получается. Пишет в комментарии "Cheating"

вы админ?

[hearty surge]

Я модератор чата, и, к сожалению, вам, как и всем остальным, придется подождать, пока рассмотрят вашу апелляцию.

[ashen hemlock]

принял, спасибо большое. Дай бог здоровья)

[hearty surge]

Желаю удачи!

[runic spade]

Растория не банит за наличие впн-а

[solid dust]

my account have problem high risk account but im not do anything can anyone help me

[hearty surge]

!appeal

[glass olive]

Hey, @solid dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty ruin]

Ещё как банит

[haughty ruin]

Я уже день аппеляцию жду, сессия длилась у меня 180 минут
Из них 160 минут афк и 1 убитый бомж под дверкой с двушки
Пока игра была свёрнута, включал/выключал постоянно warp(vpn), пока искал сайт с фильмом
Итог - захожу в раст, бан по причине cheating

[runic spade]

Ну во первых апелляциях может быть под присмотром до 3 дней, а во вторых это могло быть не обезательно впн

[fickle ginkgo]

Чё как верифнуться

[runic spade]

!verify

[glass olive]

Hey, @fickle ginkgo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[haughty ruin]

У меня был включён запрет, варп, браузер и дс с растом, вариантов не много
У меня 200 часов в игре, стата на серве даже 19с/20убийств, та и убийства все почти либо с камня, либо с двушки, я немного нищий
Так что какие у меня читы, тем более пока я афк стою, я хз
Единственная причина, которую я вижу, это впн

[glass olive]

Hey, @fickle ginkgo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[runic spade]

Посмотрим что скажут в аппеляции

[haughty ruin]

Ну надеюсь, что что то адекватное, потому что по сути единственный норм офиц.серв, я ток раст купил, где мне ещё играть
Та и как они там это проверять будут, я хз

[runic spade]

А как ты думееш проверяют? Посмотрят по логах и тд

[rare axle]

Appeal #5c0226

[visual sleet]

You guys genuinley need more fucking admins on the server, or make a way so that they're no more cheaters. I've played this server for 3k hours, never seen so many cheaters.

Ever since rustoria gained many server's, it seems like the attention is not there anymore for these servers.

Fix the fucking hackers or no one is gonna play this shit anymore. All of my friends have already transfered servers

[fossil wedge]

my appeal says connect to a server then says let yall know but you guys closed the ticket so how am i supposed to let yall know i connected to the server

[keen parrot]

!report

[glass olive]

Hey, @keen parrot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

While theres more players there will also be more cheaters. We cant fix eac. We cant make it that theres 0 cheaters because the cheater problem is only getting worse. Althought on our side we wont give up on them. We are banning hundreds of cheaters on a daily basis. We can only do as much as humanly possible

You’re barking up the wrong tree im afraid

[median blade]

Why did I get banned again?

EAC 1/3

[limpid cipher]

hey on rustoria sea main raid alarm seems to not be working could u check it out thanks !

[raven mist]

Ill forward internally ty

[hexed nimbus]

https://cdn.discordapp.com/attachments/360757201566171137/1464680824694636735/image0.jpg?ex=697659d1&is=69750851&hm=ab0d1437913ba73b93a187512d230aa7c43c02758504cdf40ce963706f0f641e&

[slim widget]

Who do i talk to about a steam account scam adding that its for rustoria?

[median crown]

!scam

[glass olive]

Hey, @slim widget

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[solid veldt]

!

[warm pivot]

u ban me for cheating when i havnt even played the server on evrery other server im not banned but on this one i am then u denie ban apeal

nice

I wasn’t cheating that’s the thing I havnt even gotten banned on any other serv before

Bozo🫩✌️

[visual sleet]

Its definitely fixable

Get more admins on each servers and make the server premium

Do something

[raven mist]

U cant just make servers premium

[timid ruin]

I keep getting kicked from server for Cheating but I never played that server please help

[amber rover]

I’ve been waiting for 6 days for Marzy to respond to my dm because I got a message saying check discord

Can anyone get ahold of him?

[glacial geyser]

I have the same problem, I got banned for cheating and I don't know why?

[timid ruin]

ye

[glacial geyser]

I submitted an appeal on the website, it seems like from what the admins are saying they have to ban hundreds of hackers daily over all of their servers, it's unsurprising that some innocent people will be caught into the mix, I'm assuming if we are patient the bans will be appealed soon.

[timid ruin]

I hope soon I just wanna play

[misty pike]

ive been waiting almost 2 weeks

[hexed nimbus]

better go back to the same page you made it then cause it never takes that long

[misty pike]

whats the page again?

[hexed nimbus]

https://rustoria.co/support/appeal

[timid ruin]

Do I need to open a ticket or smth?

[misty pike]

yep im stuill banned

high risk acc

[hexed nimbus]

what does the status say pending approved denied ??

[misty pike]

sayd ban already appealed

[hexed nimbus]

what does the last one you made say ?

[misty pike]

what appeal ?

like in the description?

[hexed nimbus]

if it says allready appealed you can see the previous appeal you done and if its awnsered or not

[timid ruin]

Yo I just made a ticket and linked my discord to the rustoria support where will I get the answer? @hexed nimbus

[misty pike]

could u jump in a vc mike

doesnt say anything

[hexed nimbus]

if linked you get a dm when the awnser it if it takes longer then usual you can always check back on the same page to check status

[timid ruin]

okay

[misty pike]

@hexed nimbus

[hexed nimbus]

should show your appeals here

[misty pike]

its fckn denied

[hexed nimbus]

there yah go you did get a reply

[misty pike]

apparently ive got to link all my accounts and ive only ever had this acc

like why would i cheat

ive spent money on this game

[hexed nimbus]

unfortunally if its denied its time to move on as its a final decision

[misty pike]

im js gonna make a a new acc

cant get banned for that

[hexed nimbus]

and then your next one will be for evading just FYI hence the asked for previous accounts as admins know and see more then people thing its not just a random question the ask you

[misty pike]

ill get a new pc

[hexed nimbus]

many tried many failed but your choice mate just take the L and find a new community to play as Rustoria is offlimits for you

[misty pike]

l rustoria

[queen crown]

76561199784627563

can someone please ban his teammate fast <@&371386520285872128> <@&874995535881326632>

him and his teammates

[frosty apex]

BRO FKING ADMINS

DO UR JOB WE GOT RAIDED BY A RUST CHEATER FULL RAGING AND UR DOING NOTHING ID IS 76561199784627563

I GOT IT ALL ON REC'D NOW ALL OUR LOOT IS GONEEEE

GIVE US LOOT !!!!!!!!!

[hexed nimbus]

dont call out in public mate and make a report

[hexed nimbus]

!report

[glass olive]

Hey, @queen crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frosty apex]

hey dumbass

our base is raided by a cheater do somethin

aint making a fking ticket for a cheater

[hexed nimbus]

prob need specsavers but the way to do this correctly is shown above and the will be notified and will take a look

[frosty apex]

prob braindead and have 0 hrs

[queen crown]

I CANNOT USE WEBSITE

!REPORTv

!report

[glass olive]

Hey, @queen crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frosty apex]

i aint filling a ticket for a cheater that is legit full raiding my base as we speak

[hexed nimbus]

you want m banned right the make one thats the way to do this then the instantly have all details the need to go and check it admins aint on servers 24/7 the deal with reports and then hop on

[frosty apex]

yeh great

so how am i gettin all my loot back then dumbass

oh let me magically get it all

[hexed nimbus]

if the get banned you can raid there base as then the wont be around to defend it as official servers the got rules to follow and the cant interfere in gameplay so gl mate

[frosty apex]

OH YESSS

[queen crown]

any mods or admins ONLine to bomb theyre base??

[frosty apex]

LET ME RAID WITH NO BOOM R U SLOW

[queen crown]

and ban them

[frosty apex]

beg u shut up

[hexed nimbus]

you still yapping you could have made the ticket allready have a nice day

[frosty apex]

I DID U DUMBASSS

[visual sleet]

you can get more admins tho? especially for your biggest server?

[frosty apex]

get admins

shi server fr

[dense cave]

oksijen on eu main blatant cheating on smoil

[polar flume]

!appeal

[glass olive]

Hey, @dense cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

remember that it has no point in calling them out in a public chat, it will just make it harder for the admins to do their work. 😄

[dense cave]

ur website sucks

[robust musk]

if you have any feedback please feel free to put it in #feedback-suggestions

[untold vale]

How do I get unbanned

[robust musk]

!appeal

[glass olive]

Hey, @untold vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

We cant just spawn in admins, surd we can get more but thats in progress. They gotta be trustworthy and reliable

[supple cove]

can i get some help from an admin please

hello?

[robust musk]

maybe i can support you? what seems to be the issue.

[golden lake]

yea me and him just got banned as a duo for "playing with a cheater"

[supple cove]

i just got banned for "playing with a cheater" but me and my teamate are duo 99% of the time, i have almost 10k hours, have played on rustoria small for like 2-3 years and spent hundreds on vip, i would never play with a cheater and now im banned and going to lose all my wipe progress and was seeing if you guys could review my appeal and help please @robust musk

[robust musk]

when did you make the appeal?

[supple cove]

maybe 30 ago

minutes*

[golden lake]

20 mins ago

[robust musk]

if you have already done this please wait 1-3 days (Note: it could take longer since it depends on your situation).

[golden lake]

LOL

[supple cove]

theres no way for someone to look quicker so I can still play my wipe, or if not can my vip i bought for this wipe be transfered to next wipe?

[robust musk]

unfortunately no, every ticket gets handled in order received and needs to be reviewed carefully by the admins

thats why as mentioned before the 1-3 business days waiting time

[supple cove]

can i get my vip refunded if i get my ban appealed?

or just moved to next wipe?

[robust musk]

you can try that at #payment-support

goodluck with you appeal!

[supple cove]

thank you!

[thorny topaz]

yall think someone can review my appeal? its been 8 days

#77fe3e

[robust musk]

could you verify this with a screenshot?

[robust musk]

damn...

[thorny topaz]

yurp

[robust musk]

forwarded to the admins

[thorny topaz]

ty

[robust musk]

goodluck with the appeal

[thorny topaz]

thanks, lowkey is a cooked situation lol.

[gaunt cosmos]

hey can someone check de chat on small EU

tyy

[rigid fractal]

!appeal

[glass olive]

Hey, @rigid fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drifting mesa]

/verify

[glass olive]

Hey, @drifting mesa

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[drifting mesa]

/auth

[glass olive]

Hey, @drifting mesa

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[rocky hinge]

!status

[robust musk]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drifting mesa]

Ty

[robust musk]

its a report, sorry i didnt realise... your ticket would be taken care of in order of received, so a little faster than a few days '-'

[rigid fractal]

hey there copycat is there anything i can do im on medium and wanna report an obvious cheater but he doesnt show up on the website and his name is so long i cant even spell it anyway i can send you his steam id and you check it out he doesnt even have the steam set up so should be easy ban

i created ticket with as much info as i could give but he also knew where i was when i was full crouched for like 8 min ?

[wraith stream]

how do i ban appeal

[humble marsh]

ticket

[torn badger]

How link my acc

@robust musk

[hollow cosmos]

looks like you are already linked as you have verified role, but you can double check (and link if you need to) here https://rustoria.co/link

[unborn grail]

hi everyone, I played on your server with my friends yesterday, and I was recognized as a cheater, and my friends were recognized as accomplices. How can I resolve this? I don't play with cheats, I'm a fair player, and I've already given away a lot of weapons to the Chinese.

[opaque spindle]

hey my friends and I had the same problem just now were you in the jungle?

[robust musk]

!appeal

[glass olive]

Hey, @unborn grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

all of you need to make an appeal please read it trough

[unborn grail]

Yes, we lived near the jungle, and I was building a house when the bandits attacked.

[opaque spindle]

we lived in the jungle too

[opaque spindle]

were you swinging with the vines

[unborn grail]

I've been working on the house for the past 5 hours, and banned

[unborn grail]

no

I've filed an appeal, but where should I wait for a response?

[opaque spindle]

no clue i did the same thing

[unborn grail]

The admin can answer this

[wild bison]

Appeal #7441df
can someone look into these been 3 business days

[hollow coyote]

why does it deadass take 7 days for them to appeal a ticket holy shit

[dry copper]

Some admin should look into the sever Vanilla eu mondays everyone cheating there Yn team is a group of 6 people they all cheating

[static scarab]

Appeal reviews can take several days due to the number of tickets admins receive. All appeals are handled in order, and you’ll be contacted once a decision is made. We appreciate your patience.

[static scarab]

Please submit a report through the support system with any evidence you have. Admins will review it as soon as possible.

[dry copper]

i reportet them all and the admins just say yea we watched them a time now and found nothing SuS broo tf

like they game banned in other games new steam account profile private and getting reportet and they dont do anything

[static scarab]

I understand it looks suspicious, but the admin team has investigated and found no rule violations.

[grand cobalt]

How do i go about reporting people here

i already did in steam

[static scarab]

!ticket

[glass olive]

Hey, @grand cobalt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry copper]

bro me and my team got killed in night time by one guy only headshots we where instant dead hes steam profile private last game ban 12 days ago i reported him nothing happend that cannot be real

[static scarab]

I understand why that feels suspicious. However, the admins reviewed the report and did not find sufficient evidence of cheating at that time. A private Steam profile or previous bans in other games are not proof. If you manage to get clear new evidence, you’re welcome to submit another report.

[unborn grail]

Where can I expect a response to my request regarding my ban?

[static scarab]

You will receive a response directly on your ban appeal through the support system. Please keep an eye on your ticket.

[unborn grail]

on the website?

[static scarab]

Yes

[unborn grail]

okey

[woven breach]

Why did I get banned for cheating when I didn't even play on the server?

[little jewel]

!ticket

[glass olive]

Hey, @little jewel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dim shore]

I was banned from the server for no reason. I was just standing around crafting items in my house and then I was kicked out with a time out error. After trying to log in a few times, it tells me that I'm a cheater.

My support website won't load

[dim shore]

And I can't appeal from this account because it's my older brother's, and he's not home to log in.

[rigid fractal]

how long is restart ?

[unborn grail]

In which section of the website will I receive a notification about my unban?

[hexed nimbus]

Timed out is just a connection issue not a ban. Otherwise the message would say “ disconnected banned ( reason )”

[dim shore]

Now I'm being given a reason by cheating

[hexed nimbus]

!appeal Then you are banned now

[glass olive]

Hey, @hexed nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dim shore]

My poor internet connection is causing the website to load slowly

He's just not letting me log in to my account to file an appeal.

[stuck yew]

Hi my account was hacked maybe a year or two ago after I stopped playing video games in 2021. The account receieved a cerb ban but didnt get fully banned. Recently came back to rust and just tried to load onto rustoria but am banned for cheating. The website says im not banned. How can I appeal this because I have proof with steam support messages stating I was indeed hacked and theres also a significant gap in my play time if you were to check my battlemetrics profile

[spice tide]

theres a cheater on rustoria us small im not sure how to report him to the server

[hexed nimbus]

!report

[glass olive]

Hey, @spice tide

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spice tide]

i have

[lean whale]

/ticket

[glass olive]

Hey, @lean whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lean whale]

please if any admins on please help me just killed this guy and now he is rage hacking

i submmited a ticket online just waiting on a response please help

someone save me

[hexed nimbus]

Tickets get looked at in order the came in just be patiënt

[lean whale]

got thanks

[glass geyser]

Hello!

I'm writing to ask you about a situation that I would like to ask you about clearly and honestly.
About 9-10 months ago, I committed a rule violation on my main Rust account, for which I was rightfully banned. I don't dispute this, and I fully understand the decision.
It's been almost a year since then, I haven't tried to cheat the system, and I've been taking the rules much more seriously in the meantime. I'd like to ask if there's any official way to return to the server after all this time with a new account, with a clean slate, without it being considered a ban-evade.

[violet ruin]

!appeal

[glass olive]

Hey, @glass geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glass geyser]

I didn't play on rustoria before, but my main account was banned 10 months ago, that is why I'm asking here, if I'd be able to play without getting banned for ban evasion.

[raven mist]

https://rustoria.co/rules/vanilla read this please, the eac gamebanned section

Was your main banned for cheating on rustoria or did you get gamebanned while playing rustoria?

[dim shore]

I don't understand what's going on. On the first account, the ban is for nothing, and on the second account, it seems to be related to this

@raven mist
What should I do?

[glass geyser]

I never played on rustoria before, my main got banned playing on a modded server, I'm just curious if I will be able to play on your servers without getting banned.

[raven mist]

If whatever written there in rules fit your situation, then yes

[glass geyser]

It was 10 months ago, I only have 1 gameban and I don't have any account that has been banned on your servers so will I be able to play by the rules?

[raven mist]

Should be good to join yes, however if we find out you have more eac bans you will be removed

[glass geyser]

Yes of course, thanks!

[pearl walrus]

Здравствуйте админы, хотелось бы чтобы меня наконец разбанили на ваших серверах, я новичек играл с другом на вашем сервере и нас блять банит ни за что, я подавал апелляцию подождал 3 дня, и просто игнор. Моего друга разбанили а меня нет, прошу пожалуйста разбанить меня ведь я не использовал ни читы ни какое либо постороннее ПО, последние 30 мин до бана мы с другом не выходили из дома и не файтились, почему нас забанили блять? Мой ник Cty1

[violet ruin]

!appealru

[glass olive]

Привет, @pearl walrus

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[native linden]

меня забанили за high risk account и проигнорировав на сайте отклонили апелляцию

тут ваще заебись поддержка

модер чата написал мне мол если она была отклонена значит проблема была рассмотрена и это окончательное решение

вот только самый сок в том что переписка с ассистентом растории закончилась тем, что я не понял че он от меня хочет, после чего он стал меня игнорить и забанил, а новую апелляцию подать нельзя

я теперь вынужден на фейспанче играть, у растории нет должной поддержки, не понимаю почему они так относятся к людям будучи крупнейшими среди серверов

ваще бред

[toxic shard]

this support channel is for everything non related to reports/appeal

all appeals must go on the website

[native linden]

u don't seem to understand me

[earnest quiver]

Если вашу апелляцию отклоняют то это решение окончательное

Что вас интересует ?

[toxic shard]

I do, if you wish to appeal your ban it's on the website

provide all your previous accounts in the appeal

[native linden]

мне сказали абсолютно тоже самое вчера, и 2 дня назад, и 3 дня назад

[native linden]

я задал вопрос касаемо указания всех моих аккаунтов ассистенту "мне нужно указать ВСЕ МОИ АККАУНТЫ СТИМ, или ВСЕ АККАУНТЫ СТИМ НА КОТОРЫХ ЕСТЬ Rust?"

он меня проигнорировал и отклонил апелляцию

[earnest quiver]

Все аккаунты

[native linden]

я считаю что со мной поступили неправильно

[native linden]

так а что я уже поделаю, он отклонил заявку и я не могу отправлять туда сообщения

я даже не могу подать еще одну апелляцию

[toxic shard]

you might want to read : https://rustoria.co/rules/vanilla

(there is a menu to switch language on the bottom right)

and you will understand why you can't play rustoria

[native linden]

дружище, я знаю из-за чего мой аккаунт был заблокирован и я обьяснил это уже и на почту Facepunch, и на вашем сайте

[toxic shard]

as long as the gameban remain we won't move forward on our website

[native linden]

если вы дадите мне обьяснить, я все распишу

и вы поймете в чем моя проблема

готовы выслушать?

[toxic shard]

there is no need

[toxic shard]

^

we have no way to confirm your story and we won't just accept it because you are telling it

only FP/EAC can confirm it

[native linden]

да блять, я просто создал новый аккаунт стим и купил на него раст, удалив его на прошлом, Я УДАЛИЛ РАСТ С ДРУГОГО СТИМ АККАУНТА ЧЕРЕЗ ПОДДЕРЖКУ, МНЕ НУЖНО ЕГО КУПИТЬ ЧТОБЫ ИГРАТЬ С ТОГО АККАУНТА СНОВА

[toxic shard]

I don't read caps

[native linden]

ок

я просто создал новый аккаунт стим и купил на него раст, удалив его на прошлом, я удалил раст с другого стим аккаунта через поддержку, мне нужно его купить чтобы играть с того аккаунта снова

[toxic shard]

creating a new account is called ban evading which is covered in our rules

[native linden]

я

не имею другого аккаунта стим на котором есть лицензия раст

[toxic shard]

accounts are nominative and can't be shared/sold as per Steam TOS

[dim shore]

Marc тоесть мне прийдётся ждать минимум сутки что бы мою апелляцию проверили и возможно разбанили?

[native linden]

я не передавал свой аккаунт

[earnest quiver]

От 1 до 3 дней

[woven breach]

Hi, why did I get banned for cheating if I haven't played on this server in a long time and I've never had cheats for any games?

[native linden]

и не продавал

я ничего с ним не делал, сейчас напишу всё на английском языке

[dim shore]

Как же долго, ну ладно

[earnest quiver]

!appeal

[glass olive]

Hey, @woven breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

I won't reappeal your ban here, it got denied it's over

[toxic shard]

usualy less, but it depend of the admin in charge availability

[toxic shard]

!appeal

[glass olive]

Hey, @woven breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dim shore]

Понял, спасибо

[native linden]

I have 2 steam accounts, the first one I'll call attacker, the second one is slider, there was Rust on the slider account, but I removed it through support, i.e. completely removed it from the account, I need to pay money again to play on it, when I explained this to the Facepunch employee it turned out that this way I really do not violate the rules and do not fall under the reason for the ban "multiaccount". so, about attacker, I bought Rust on it only after removing Rust on the slider account, that is, I did not have time to violate anything

slider has become a tumor for me, he make me to get banned because he was listed as a Rust player from my ip

but now the slider account doesn't have the purchased Rust game, and I'm not violating any rules by playing with the attacker account

@toxic shard

understand my problem?

[hexed nimbus]

#support message

[native linden]

ну и че мне делать?

[dim shore]

Делать апелляцию и ждать как я

[native linden]

мне аппилку отклонили

[dim shore]

окак

[native linden]

чел не понял что у меня произошло

а потом вообще заигнорил

[hexed nimbus]

play elsewhere

[native linden]

хсахаххахаха

COOL SUPPORT!!

[hexed nimbus]

#support message

[native linden]

maybe there's someone here who could be help me?

ill wait & i'll be back tomorrow

[hexed nimbus]

appeal denied is final decision and time to find another server to play just stop arguing mate final is final

[native linden]

I don't want to deal with you @hexed nimbus , you can't give me the "support" I came here for

I need someone who can at least explain the ban

bye

[native linden]

because I was ignored and blocked on the website, which is not right

[hexed nimbus]

you had it from the admins and the told you the same so why you still yapping ?? i get you dont want it to be like this but it is what it is and time to move on to a new chapter in life.

[native linden]

okay, but I'll probably choose hoping that someone will help me, because I'm not going to give up on this easily. I think you wouldn't want to be unfairly banned either

and

#support message

[dim shore]

Я сейчас зашёл я увидел как я сплю и выкинуло потом. Забавно

[lapis hull]

меня забанили по причине Ban Evasion. я поиграл 1 час и вышел, добывал дерево и камень, построил дом и вышел

[mint warren]

!appealru

[glass olive]

Привет, @lapis hull

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[lapis hull]

я подавал и мне отклонили, подавать аппеляцию больше не могу

[mint warren]

Если ваша апелляция была отклонена, то это окончательный ответ

[lapis hull]

а круто

дом построил и забанили

[grave elk]

hello?

[mint warren]

Hey?

[radiant epoch]

can someone look at my appeal please

[vital geode]

And Im waiting for more than a week lmao

[mint warren]

Appeals take 1-3 business days.

[radiant epoch]

i need now

please, i got falsed

[haughty ruin]

So do I, but what difference does that make?
I've been waiting for 1.5 days already.

[radiant epoch]

sybau

[haughty ruin]

I got banned for using a VPN
It'll take about 5 minutes to check, but I'm still waiting

[hexed nimbus]

Did you bother to check in the page you made the appeal on

[vital geode]

Yep, appeal pending

[hexed nimbus]

It’s Sunday. Appeals get looked at between 1 and 3 business days if it would have been a vpn issue i bet it would be resolved allready

[desert atlas]

Why can't I appeal?

[haughty ruin]

I already described how I was AFK for 160 minutes, the session lasted 180 minutes, and during that time I only killed one person near a house, with a shotgun.
Afterwards, I searched for websites with the movie I needed, constantly turning the VPN on and off. Then I logged into the game, and there was a ban for "cheating."
Meanwhile, my KDR is below 1 on any of these servers. What cheats are there?

And for all my 19 kills on this server, 15 with a shotgun, 2-3 with a rock, and 1-2 with a MP5.

And again, I got banned while I was AFK, I doubt I got banned for killing a naked homeless guy with a shotgun.

And by the way, I filed the appeal on Friday, I think, all this time, no one even considered it, because it was a “weekend”

[polar flume]

Yes the usual ticket time is between 1-3 Bussines days

And weekend doesn’t consider Bussines days

[haughty ruin]

Well cool

[desert atlas]

Okay, how can I prove that I only have one Steam account

@polar flume

[shadow lichen]

Why do I get disconnected for cheating when I log into a server, while I can log into other servers? Please help me.

I don't use cheats

[hexed nimbus]

!appeal

[glass olive]

Hey, @shadow lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant epoch]

!appeal

[glass olive]

Hey, @radiant epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worthy raptor]

Yo, I've been waiting for about a week, they haven't responded to my appeal, can you do something faster? My friend and I just wanted to go to the Rustoria server for a global wipe.

[toxic shard]

your appeal was responded 8 days ago, you can check the status on the website

[worthy raptor]

Yes, I know, I literally looked a couple of minutes ago, but they just didn't answer. I looked on different sites to find out how to file an appeal, and somewhere it was scanned that if you write to the Discord server, it will be more effective.

[toxic shard]

that's wrong