support

[earnest quiver]

Host is doing some asjustments and will be resolved in a few

[cloud flare]

i need help with an appeal

the reply to my appeal says that my ban was shortened to monday and i have just tried t log onto the server and it says im still banned

[shy remnant]

Forwarding to your banning admin

[gentle lion]

Is there any way to help me with my Appeal?
I have been banned for vpn probably(high risk account but get banned when switched it over) and my base is starving for stone and metal frags, dont wanna lose it
My Appeal number is #040e54
My steam ID - FairEnough5761
1500 hours in game, waited for day and worry about losing house, sorry for bothering

[analog quiver]

<@&274971100184576010> everyone on rustoria us monday is getting time out every now and then for no reason can we fix that every 30min get disconected

[shy remnant]

#support message

#general message

#support message

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud flare]

any news on my ban? @shy remnant

[shy remnant]

It got fixed

[cloud flare]

still not letting me access the server

[midnight fern]

?

thx for answer, very helpful admins

[cloud flare]

@shy remnant i am still unable to access the server

[shy remnant]

You gotta give it a good 30mn to synchronize then

Do not try to connect within that waiting time starting now

[last scroll]

HELLO

[drifting marsh]

hola, alguien sabe cuando te banean por jugar con cheater si el baneo es temporal o perma porq no sabia que era cheater y me comi ban

[north crest]

Usually temporary. It should tell you the time on your disconnect message.

Generalmente es temporal. Debería indicarte la hora en el mensaje de desconexión.

[drifting marsh]

es vdd grc empress

[north crest]

normalmente 7 días

My feelings are hurt, 1 min cooldown is too long!!

[thick sun]

Guys, help me, the tug boat is stuck in the texture map, I'm sad about it.

Pleeeeeeeease

[earnest quiver]

The administration does not interfere with the gameplay.

[thick sun]

fuck you

[earnest quiver]

🥺

[thick sun]

👉 👌 ?)))))))))))))) i have problem with sex, help me

[earnest quiver]

You're in the wrong place

🤣

[thick sun]

i don't understand, what did you say????🥸

[harsh scroll]

76561199228697391 rustoria eu long his cheatinggg adminsss

[north crest]

!report

[glass olive]

Hey, @harsh scroll

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[analog quiver]

<@&274971100184576010> alright so by fixing you mean destroying server my whole team is getting time out every 15 seconds now

[neat pumice]

Send their steam IDs please

[shy remnant]

!sm 30s

[glass olive]

:ok_hand: The slowmode delay was changed from 60 seconds to 30 seconds in this channel.

[ripe jungle]

check appeal pls,

[cerulean edge]

HI

[prime thunder]

hi

[ripe jungle]

Marshalok

[north crest]

Thank you!

[prime thunder]

yes, what

[eager wave]

how is it still dcing on us monday?

[prime thunder]

Working on it

[cerulean edge]

@prime thunder HI

[violet ruin]

whats up?

[last scroll]

Hello

SteamID/Profile: https://steamcommunity.com/profiles/76561199001636366/
Server Effected: rustoria eu Mondays
Player Location: Russia
Issue: I was blocked on the rustoria eu mondays server for a suspected account

[prime thunder]

!appeal

[glass olive]

Hey, @last scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

If you want just chatting with someone write in #general

[jagged meteor]

high risk account is a permanent or temporary ban?

[cerulean edge]

Hello.

My account has been blocked, and I ask you to consider unlocking it as soon as possible. I have a raid scheduled soon, and the block seriously interferes with my gameplay.

In total, I have about 15,000 hours in Rust. Previously, I had two accounts with many hours, but they were stolen and lost. Now I play on my current account — it is active, the hours are visible, and you, as developers, may be able to see additional information about my history.

Please review the situation and help restore access to my account.
Thank you in advance for your understanding.
https://steamcommunity.com/profiles/76561199102914110/
high risk account

[soft egret]

SteamID/Profile: https://steamcommunity.com/profiles/76561199804871796/
Server Effected: Rustoria Eu Long
Player Location: Ukraine
Issue: I got a high-risk account today and I can't figure out what would happen if I played all the time and everything was fine.

[worthy delta]

My tm8 got banned 4 vpn

[prime thunder]

!appeal

[glass olive]

Hey, @soft egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

"Please review the situation and help restore access to my account." - you lose acc?

[fervent rune]

Restart/verify game files

[cerulean edge]

@prime thunder 76561199102914110 I didn't lose anything, but you banned me by mistake.
Please unban me. I have over 1000 hours of playtime, but I had several accounts, two of which had 5000 and 8000 hours respectively, but they were stolen. I created a new account and played for 1000 hours on it. Please unban me, my house is falling apart and I need to farm resources.

[patent crow]

!appeal u tried?

[glass olive]

Hey, @cerulean edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind sable]

Can someone check my appeal please, it says i was unbanned today but still cannot connect

Appeal #00ff71

[soft egret]

When can my appeal be reviewed? #c08f16

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[soft egret]

Well, if it's just a common VPN error, why can't it be fixed right away?

[balmy cypress]

Takes someone to have free time to look into it, plus it may not be what you suspect

[soft egret]

I accidentally turned on the VPN and logged into Rust, and it immediately blocked me. What's the problem? Can I just remove it?

[balmy cypress]

Just wait for your appeal, I’m sorry but there’s no way to speed it up

I’d look but I’m on mobile not logged into our stuff

[soft egret]

You play and make videos for TIK TOK on your server to increase your online presence, and in the end you get banned for some VPN?

Thanks admin)

[river silo]

how to submit a ticket?

[jagged meteor]

?

[pure heart]

!appeal

[glass olive]

Hey, @pure heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim swift]

kits still are not working on EU 10x

pvp, pvp+ etc

[raven mist]

Not even if you do /pref pvp+ and reset them?

[ripe cape]

Sorry, i open an payment support. Admins said i should open a ticket as soon as my ban is removed. Please answer today, ill be off for long time

[thorn plinth]

Appeal #5ea908
we were filming a bug for YouTube, but we got banned for using cheats! It's been 7 days, and I still haven't received a response. Please unlock me, I love Rastoria!
<@&274971100184576010>

[raven mist]

Filming and abusing a bug for youtube?

why would it justify what you did?

[thorn plinth]

I got banned for using cheats! And this is a bug

[raven mist]

So ill change it to bug abuse and you'll stay banned

Also you appealed on your main, not on your alt

[thorn plinth]

This is not fair ! You are completely blocking my access to your servers and you do not want to deal with the situation. I have spent a lot of time on your server, and you are ignoring your regular players.

[raven mist]

Is it fair that you exploit?

Shooting through walls?

[thorn plinth]

I wrote about it, if that's what you're asking. I have 3 main accounts. No. I don't want an always ban

[raven mist]

Maybe you should've thought about that before exploiting?

What did you think was going to happen?$

[thorn plinth]

I didn't use any third-party software, I played with my own hands and eyes. A permanent ban is not fair.

[raven mist]

You exploited

[thorn plinth]

I admit my guilt. I'm asking for one last chance. This won't happen again.

I haven't done anything criminal, I'm your regular player, and it's really upsetting that you're turning your back on me like this.I haven't done anything criminal, I'm your regular player, and it's really upsetting that you're turning your back on me like this.

[raven mist]

We'll review your appeal

[raven mist]

You act like we are in the wrong here, you literally used an exploit - you literally shot through walls to gain advantage

Stop playing the victim role as you did this yourself

[thorn plinth]

I'm asking you to unlock me, because I don't have anything else but Rastoria

[earnest compass]

@raven mist I need help

[thorn plinth]

I'm not saying you're wrong. Maybe the translator is translating it wrong. I admit my fault, and I'm glad there's an administration on Rastoria. That's why I chose you. I really hope you'll unban me. ❤️

[raven mist]

I'll review your appeal and you'll get an answer there

[thorn plinth]

For how long, I was told in the chat that I would be banned in 7 days, and I want to play now.

[frail wedge]

Dear Admins pls investigate Racism on US Low Pop -> https://rustoria.co/support/d2239c

[raven mist]

Could be 7 days, could be 30 days, could be perm

We'll see

[thorn plinth]

I will wait for your answer on the website. Thank you for responding to me here. I hope I will be playing tomorrow.

[placid geyser]

how was me calling you out for bad grammar being racist and for me to get muted for calling out bad grammar is crazy

its not racist to call out bad grammar its not my fault you cant type with good grammar so i shouldnt be punished simply because someone cries racism when someone talks shit about how they type thats all i gotta say about that tho if you truly think what i said was racist i pity you

[coral linden]

can you open a ticket because i got banned for playing with cheater even tho i didn't know anything about it????

[frail wedge]

tales of lies 🙂 enjoy

[placid geyser]

if you really wanna cry racism because i insulted your poor grammar youre more than happy to idk what woke bs you’re on but lord this generation is so cooked

[frail wedge]

GN8 kid

[raven mist]

not the place, take it to dms

[slim swift]

yeah still not working... only redeems a glove and med kit lol

[frail wedge]

pls take care of it, ty anyway

[placid geyser]

sorry bout that

[raven mist]

You need to reset it on the /pref pvp+

or pref pvp

[storm bolt]

Where do i make ban appeal tickets

[placid geyser]

how do i make a ticket to get rid of a mute

[raven mist]

Whats your steamid?

[storm bolt]

where do i make a Ban appeal ticket for associtation

[placid geyser]

STEAM_0:0:899439344

[raven mist]

!steamid

[glass olive]

Hey, @placid geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[placid geyser]

76561199759144416

[raven mist]

You wont be unmuted im afraid,, you'll need to wait out the mute

[placid geyser]

k

[raven mist]

!report

[glass olive]

Hey, @subtle harbor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[somber garnet]

how do u repor some one

[raven mist]

^

[abstract osprey]

hi, can i ask some dev questions to developers?

[azure gull]

high risk account meaning?

[surreal comet]

hey when is my appeal?

wow i appealed and this is the first time

[violet ruin]

!appeal

[glass olive]

Hey, @surreal comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Use google.com

[shy remnant]

We have determined that your account was too risky to play Rustoria right now. You're 100% able to appeal that ban (and we higly encourage you to do so) at https://rustoria.co/support/appeal

[surreal comet]

i already did

[abstract osprey]

why rust+ protobuf on your server did not responding on getMap and getMapMarkers methods?

[hollow coyote]

why is it taking so long for yall to get to my ticket?

[celest elm]

to told me to change name and make ticket

How do i make a ticket to play rustoria after it told me to change name and restart rust?

Please help

[abstract osprey]

@raven bison

[celest elm]

@thin plover @slow vapor @toxic shard can you guys help with my troubles please

[coral linden]

damn i dont know how i got banned on rustoria for "being in the same team as a cheater". like wtf how am i supposed to know if my mate is cheating or not

[timber bridge]

its almost like thats a rust standard, what do you expect to be able to keep playing with tainted progress?

[coral linden]

what does that even mean

[timber bridge]

it means the progess you made was with the help of someone playing non-legitimately.

[coral linden]

yea but how was i supposed to know?? am i just gonna be afraid of people and only play solo?

[timber bridge]

Also, how are you supposed to know? unfortunately you might not always know that's why you have to be careful who you play with, do you due diligence make them un-private their profile, check hours, battlemetrics, do they make the best call outs every time, are they better then they should be at the hours they have etc.

[coral linden]

he had no joke 2k hours and everything seemed fine. i have no idea how i got banned for it i didnt do anything wrong man

i dont have allot of hours either so i didnt know if 2k hours is good because he seemed very good

[neat pumice]

Your limited involvement is reflected in the temporary nature of your ban, but Splooty is right - playing with people you don't know, is a risky business. Friends don't cheat and not tell friends 🙂

Also hi Splooty 😛

[timber bridge]

well "anything wrong" is false, there is clearly rules stated that if you play with a cheater you will also receive a ban while you weren't cheating you also have the benefits of being on a team with a cheater.

good news is typically a PWC ban isn't perm, but you can always make a appeal and explain your side of things they should also give you a time-frame on the ban if it isn't perm. 🙂

[coral linden]

i got a perm for it and i did an appeal and they denied me faster than lightning. i didnt even get the chance to hop on a call to explain why i didnt do anything???

wait how do i see if its a perm

[timber bridge]

Unfortunately I cannot help any further as far as the ban goes but Monologic might be able to tell you more. I am not a admin anymore just helping a little here and there. You should be able to try to rejoin the server and a time should be displayed if its temp.

[coral linden]

okay thank you it just hurts me that my favourite server is gone forever😔

[timber bridge]

A rejected appeal doesn't mean its perm, just means you have to wait the ban out btw

but if you try to reconnect a time SHOULD be displayed if its temp.

[coral linden]

oh yea it does not it just says banned for playing with a player with cheats

well gg's. I guess ill have to switch server then maybe it was time or something idk

[timber bridge]

Yeah last time I was a admin the UI was a little different so idk if it does the same as it used to tbh, but Mono might be able to give you some insight.

[coral linden]

yea maybe i guess but mono seems like hes sleepin

wait if i hop on to waiting for support can i get a chance to explain myself in a call?

[timber bridge]

Yeah I'd just wait for a admin they should be able to tell you more, again I cannot provide any other details for you. Admins do typically watch this channel to help people that need it from time to time.

[coral linden]

alr thank you man you helped allot

[timber bridge]

Np!

[clever jewel]

!report

[glass olive]

Hey, @clever jewel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

You are banned for 7 days, not permanently

[coral linden]

oh thank tysm i didn't see that

[crisp light]

bro

I just connected to a vpn because wifi was bugging I turn it on and get insta banned WTF?

[void epoch]

Just wanna say server admins rock. Super responsive and actually look into your tickets. Wish they didn’t close my ticket so quick so I could at least say thank you

[mellow tundra]

Will take a look now

[mellow tundra]

All sorted, reconnect in 5-10mins and should be fine

[hollow kayak]

So my entire three stack just got banned for "Playing with a cheater" but none of us got banned for cheating. . .

So like was it someone outside of our team?

[lusty urchin]

do i report in the server or here

[zealous zinc]

how do i appleal

[hollow kayak]

So like was it someone outside of our team?

[mellow tundra]

!appeal @hollow kayak

[glass olive]

Hey, @hollow kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

!appeal @zealous zinc

[glass olive]

Hey, @zealous zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

!report

[glass olive]

Hey, @lusty urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[polar junco]

Can i get unmuted i got muted for no rason again

steam id is 534589349534985

[mellow tundra]

This is not a steamID, steamIDs start with 7656

[earnest quiver]

!appeal

[glass olive]

Hey, @polar junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny topaz]

anyway i can hop on a discord call with an admin to discuss apeal #77fe3e

i got a message on it from yall, just a little confused

[mystic pier]

Hi 😊 admin here?

[earnest quiver]

What happened to you?

[thorny topaz]

i'm in the chit chat voice call if available

[earnest quiver]

Were you told to contact the administration?

[thorny topaz]

No i was not, but i understand why im banned and cant really explain throough the apeal. just want to make sure i can provide information correctly\

i understand that is a big request.

[earnest quiver]

If you've filed an appeal, just wait for it to be reviewed. There's no need to ask the administrators to call you.

[mystic pier]

I added u because i tryied to send u a msg if u can accept i text to u 😊

[earnest quiver]

What did you want?

[mystic pier]

Man i just want to ask u about streaming on the server that's all 😊

[earnest quiver]

No one is stopping you from streaming on Rustoria servers.

[mystic pier]

Thx man 😊

[thorny topaz]

okay. i will try my best through the appeal. thanks for your help.

[prime thorn]

Hello, I would like to know why my ticket was denied since I didn't do anything wrong.

[earnest quiver]

If your appeal is rejected, that decision is final.

[prime thorn]

Can you tell me why I was denied?

[earnest quiver]

No

[prime thorn]

I want to know why, since I didn't do anything wrong, and it's kind of unfair that I can't play with my friends when I didn't do anything. Please give me an answer.

[wet wigeon]

nope in lauch cheating

[thorny topaz]

submitted as much as i could via the apeal.\

[earnest quiver]

!appeal

[glass olive]

Hey, @wet wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thorn]

Please help me or give me an answer to my appeal since I did nothing wrong.

Mi cuenta de steam: https://steamcommunity.com/profiles/76561199828519145/
Por si se quiere evaluar mis estadisticas en Rust Stats: https://ruststats.io/profile/76561199828519145

If possible, could an admin contact me and give me an appropriate response to the situation?

[thorny topaz]

how long does it usually take for a response after i have gotten one message from an admin?

[earnest quiver]

The administration does not explain the reasons for the blocking, much less the reasons for the denial of the appeal.

[prime thorn]

But it's unfair because I didn't do anything wrong.

[prime thunder]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

high risk acc?

[prime thorn]

3 MONTHS HAVE PASSED

[upper knoll]

Does anyone know why the boarquest is not working? The kill is not getting registered for me.

[prime thorn]

YES

[frosty sonnet]

!appeal

[glass olive]

Hey, @frosty sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite crescent]

rustoria br it's hosted on Brazil? my friend says which it is not

idk, It's just to clear up your doubt.

[devout lagoon]

76561199018724768 sheaters

[earnest quiver]

!ticket

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic zephyr]

i have been messaged by this person asking for me to vote for thier twitch drop skin and they say they are from rustoria

[earnest quiver]

The administration does not write private messages about this.

[glad onyx]

https://steamcommunity.com/profiles/76561198428862847 look pls he is cheater rustoria eu mondays

[earnest quiver]

!ticket

[glass olive]

Hey, @glad onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Its a scam, report and block

[polar junco]

i gout muted for no reason can i get unmuted??

534589349534985 this is my steamid

[soft egret]

What if 15 minutes have passed and the block has not been removed?

Appeal #c08f16

[raven mist]

Thats not a steamid

[soft egret]

<@&274971100184576010>

[polar junco]

76561198857104189

[raven mist]

Seems like the mute was right?

[raven mist]

!steamid

[glass olive]

Hey, @soft egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[polar junco]

why did i get muted?

[raven mist]

Saying the n word

[polar junco]

ah

[dense vessel]

=]

[supple terrace]

/whitelist

[soft egret]

76561199804871796

[raven mist]

Should be fixed now

[misty sail]

amin help plz

my appeal has been approved, but still cant join the US mondays

Can you help me out/76561198320018329

@raven mistCould u help？

[surreal delta]

Why does it say I'm banned when I joined the server for the first time?

[dusty sorrel]

because you are banned

feel free to appeal if you think the ban is unjustified

[dusty sorrel]

!appeal

[glass olive]

Hey, @surreal delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[surreal delta]

I have almost never played on official Rust servers

[dusty sorrel]

you need to make an appeal to get help with that

[surreal delta]

Good, thank you

[weak marten]

hi everyone, I went to EU MAIN with a friend yesterday just to play, and the next day I killed a player with a revolver in close combat, and then I was banned. I have 200 hours.

[raw pewter]

!appeal

[glass olive]

Hey, @weak marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weak marten]

What if I can't access the website because I'm from Russia?

I can't register for it.

[upper siren]

vpn 🤓

[weak marten]

no

I don't play with vpn

[upper siren]

use vpn for website i mean

[weak marten]

I've already done everything.\

[misty scroll]

We have plenty of players from Russia creating appeals just fine, you'll need to find a way to access the website if you wish to appeal your ban

[weak marten]

.

[buoyant quest]

hello, why i have banned?

[misty scroll]

The reason will be displayed in the disconnect message

[buoyant quest]

It says that I played with cheats, but I have never even downloaded them.

[misty scroll]

Then I suggest you submit an appeal through https://rustoria.co/support/appeal

[tribal berry]

I am wondering if there is anyone who can explain why the conveyors on US long take so much longer than other servers?likewise there seems to be lag in any electric components connected to conveyors

are my conveyors being put into restricted mode? is there a way to check this on my side? Is there a way to know/clear this when it heppens?

[misty scroll]

It's likely because of the way Rust handles large amounts of conveyors etc.

It can happen on servers that have long in between wipes and high pop, so Long servers

[tribal berry]

do you guys manually increase the tick rate on US long (increase the time between each time a conveyor moves something)

[misty scroll]

Not at all, we don't touch anything like that, US Long is completely vanilla

So if you're seeing slower conveyors and such, that'd likely be an issue with the game itself, and the way it handles a large amount of entities

[tribal berry]

interesting, then just fyi industrial seems to be verrrryy laggy compared to other monthly servers; I have timed an average of 15 seconds between each "tick" on US long vs the average of 5s on moose/rusticated/reddit not sure what would be causing that

[misty scroll]

It'd have to do with the amount of other people using conveyors or similar, as well as the amount of entities on the server

Everything runs worse on a monthly server the further you go into a wipe, that's just how Rust handles it

[tribal berry]

someoneone must have something really dumb going 🤣 Ive done some really intense electric across servers but this is the first time on rustoria building for a large group. holy hell theyre lagging things out - thanks for clarifying theres not manual change

[gusty radish]

every rustoria wipe is associated with lags and freezes. Is it possible to improve the equipment or the host to provide better protection?

[misty scroll]

For most servers we have the best available hardware, and we use the best available hosts. If it was as simple as just getting better hardware or getting better protection, then we would obviously do it

[tired phoenix]

"high risk account" what that mean? i cant join to server

[misty scroll]

It means you are banned, you can submit an appeal here: https://rustoria.co/support/appeal

[tiny geyser]

they ban you for high risk if you're somewhat good at the game and have less then 1k hours

official server btw, love an ego ban

[jagged meteor]

i was banned for high risk account, appealed and got unbanned after 4 days

unfortunately it's how it works

[raven mist]

Reply to your appeal

before tagging us

[raven mist]

!steamid

[glass olive]

Hey, @tiny geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

???

Wherever you created it

[shy remnant]

Don’t do that, please. Thank you

[raven mist]

"Send me your main account please."

[shy remnant]

Can you stop tagging like that ?

[raven mist]

In your appeal

[shy remnant]

We are literally here answering you

[raven mist]

So link them in your appeal

And provide any proof you're having$

[shy remnant]

On the appeal website

[raven mist]

Where you created it..

rustoria.co/support

...

Show me a pic of where you're looking

Click on your appeal

open it

[shy remnant]

Your appeal was denied

This is the final decision

High risk account

That, I can’t tell sorry

Indeed

And we did not say that either

Your ban reason isn’t cheating

High risk account

Your question makes no sense

You are banned for High Risk Account

That is the reason of the ban

[misty scroll]

Obviously 💀

Go find somewhere else to play

Have a nice day

I don't care about your wallet 😛

You're talking about completely irrelevant things in your appeal as well. Go find somewhere else to play.

I don't want your money 😂

[shy remnant]

If we determine that an account is too High risk to play Rustoria, we do issue a ban. In this case, yours was and got banned. I can not share internal details about it I’m afraid. Sorry, but you’ll have to find somewhere else to play, have a nice day mate

[misty scroll]

I'm not being toxic, I'm simply telling you that you won't be unbanned, and that your attempt to bribe me for an unban is not working.

[neat pumice]

You will never be unbanned, time to move on 🙂

Best of luck to you

Good luck with that

[shy remnant]

there is evidence

We just don’t share those

For obvious reasons

I just told you we don’t share those

[misty scroll]

Have a nice day!

[shy remnant]

[misty scroll]

The policy that we can ban you?

That should go without saying 😄

Go ahead

I'd even encourage you to do so

[shy remnant]

Rustoria is not Facepunch btw

[misty scroll]

Be a man of your word, follow through with what you're saying. I wish you the best of luck with it all!

[shy remnant]

We are going in circle over and over again

[misty scroll]

I'm sure

[shy remnant]

Because you do not read

We do NOT share evidences for OBVIOUS reasons

Not disclosed

[misty scroll]

We never share any proof regarding any situation, that's only counterproductive to do, for obvious reasons. Those being that any insight into our procedures will only benefit bad actors, not legitimate players. We, of course, have internal proof that never leaves the admin team, but is the basis for any and all bans.

Move on

You are never going to get unbanned from Rustoria. I suggest you move on and find something else to spend your time on.

You are not banned for cheating, so I'm not going to say that you are...

Read any of my previous messages, or Piwel's previous messages, or Shenzy's previous messages, and you will see that we have answered this many times

Now, I hope you have a good rest of your day. Good luck with your legal disputes and whatnot.

[shy remnant]

It was responded

It is denied

Idk how many times we will be going over this again mate..

[surreal comet]

yo gang is mines denied?

[shy remnant]

You can find out in the website mate

Rustoria.co/support

[surreal comet]

imscared tho papa

[misty scroll]

no gang, it's still pending

[digital sparrow]

You killed and got reported by a streamer/admins friend. Its gg bro, you have no personal connection with them and they have no reason to unban you. If they did they would be admitting their wrong, which is just unacceptable

[surreal comet]

its still pending papa OwO

[shy remnant]

Please stop now

We’ve been really patient answering the same questions over and over again

I am not going through this again

Please refer to our previous messages

[digital sparrow]

Just go play fied, they seem to spectate before pushing bs bans

[shy remnant]

We’ll do our best to answer asap

[shy remnant]

Please move to #general if you do not need support

[digital sparrow]

"high risk" literally is "we got no proof but we think your account could be used to cheat on". Your steams not level 12 and doesent have 600 public skins

[shy remnant]

As you want, now please move to #general

[misty scroll]

Obviously not

[shy remnant]

#support message

Here is your answer

You have a nice day

[surreal comet]

when you do answer you com to my room 8:00 o clock sharp and bring a mouth muzzle so no one can hear you scream as i reach inside your organs not from the mouth

[neat pumice]

#support message - why are you still here arguing with us, you know you're not allowed to play here - that goes for any and every account you might make/buy. Find somewhere else to play please 🙂

[quaint thistle]

Appeal #1f05ae, uh im tryna figure out how long is this assoc ban and no one in our whole team knew he was cheating..

[misty scroll]

When you try to join the server you should be able to see when the ban expires

[quaint thistle]

lemme rejoin

[quaint thistle]

doesnt say one just says 'playing with cheater'

[misty scroll]

Then I'd recommend you ask about it in your appeal

[quaint thistle]

did post my appeal here uhm and alright

[misty scroll]

We don't take appeals through Discord, so you'll just have to wait for it to be responded to

I'm not currently able to look into it for you

[quaint thistle]

uhm could you try to perhaps if not i understand

[harsh fern]

Hello, is there any chance to speak with an admin? I opened an appeal ticket earlier but I didn't receive the notification on Discord and couldn't respond, now it doesn't let me appeal again.

[harsh relic]

How does an associated user cancel

[violet ruin]

cancel what?

[violet ruin]

was your appeal denied? check on website

[harsh relic]

Steam and Discord

How to cancel website association@violet ruin

[quaint thistle]

a6 aint it brochacho, get an rs6

[harsh relic]

？

[harsh fern]

Yes, for not responding in time

[quaint thistle]

should have responded on time

Any admins active to look into my appeal (trying to find out how many days this asoc is) it’s my first assoc but even if I join servers it says ‘banned : playing with a cheater’

Appeal #1f05ae 🙂

[violet ruin]

most likely 7d

[quaint thistle]

doesn’t say it, tryna verify it 😭

[rain raven]

!Banapeal

!appeal

[glass olive]

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

As it stands, it's 7 days - but your appeal hasn't been responded to yet, so hold that thought

[quaint thistle]

Would you be kind enough to do reply to my appeal

And it was my first ever assoc cause I didn’t know he was using it (just a mutual guy from our team) so could I perhaps get unbanned for Thursday wipe 😭 (albeit ill be late as I’m travelling and only landing home on Saturday, so maybe an unban by Friday 😺 )

[pliant copper]

SEA main lagging

[neat pumice]

There is no benefit to asking for it to be handled in this channel, it will be handled along with every other appeal, within the approximate timeframe you've already been given 🙂

I would say, after a quick glance that I wouldn't get your hopes up for an early unban - it is very unlikely to happen

[quaint thistle]

okay thanks lol I was just a tad bit impatient 😝

[quaint thistle]

got it, no harm trying so just asked 😝

[neat pumice]

SEA Main looks fine to me - are you getting high ping?

[pliant copper]

yes, lots of people complaining of the same

2000+ ms

[neat pumice]

What's your steam ID please

[neat pumice]

Strange, I don't see anyone complaining in the chat?

[pliant copper]

there were several a few minutes ago

[neat pumice]

Oh

Probably because you said SEA Main

And you're not on SEA Main

[pliant copper]

sorry, SEA long

my bad

[neat pumice]

yep, I see it - checking it out now

Seems to be affecting New Zealand / China routes

[pliant copper]

thank you for your help, and quick reply. I am indeed in New Zealand

[neat pumice]

Host investigating the NZ routes now, thanks 🙂

[pliant copper]

splendid.

[crude pendant]

Dear Administrator, hello. My account was banned for being high-risk, but I have already filed an appeal once and don't know why it was rejected. So, how can I get my account unblocked now?

I need help

@neat pumice

Can someone help me? I'm really upset about this timing.

Also, does this mean high-risk accounts can never play on this server?

Can someone help me make sense of this? I want to know the answers.

[cinder cape]

my appeal was approved,but I am not allowed to access to server due to this error.I do not use cheats.What shuld i do?

[hazy sedge]

Please help, my timemate, who has 1k hour, was banned due to a suspicious account, no one really killed him, and they don't even know why.

@neat pumice

[earnest quiver]

appeal number?

[prime thunder]

!appeal

[glass olive]

Hey, @prime thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow saffron]

hello someone in this discord is advertising cheats

[feral plank]

when does sea med wipe?

[hazy sedge]

!appeal

[glass olive]

Hey, @hazy sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The time shown here is according to your time zone. #server-info

[random prism]

Please consider my appeal.

Please consider my appeal. Appeal #6d488b

[cinder cape]

Appeal #8a8262

[neat pumice]

Who?

[neat pumice]

Resolved

[snow saffron]

asos3367

[cinder cape]

tysm

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind sable]

I messaged in here yesterday and nobody answered me

[fallow veldt]

Hey, what was your question?

[wind sable]

can you please unban me please, the appeal on the website told me it would of been removed on monday it hasnt Appeal #00ff71

[fallow veldt]

!steamid

[glass olive]

Hey, @wind sable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wind sable]

76561198089402212

[fallow veldt]

I forwarded it, I'll tell you when I receive an answer

[wind sable]

ok

[neat pumice]

Can connect in 15 mins

[wind sable]

ty

[cedar lodge]

hi, why i joined for fist time to rustoria and i got insta ban xd

[wind sable]

stil lbanned

[hasty root]

Hello, I just joined the Rustoria server and was instantly banned. Can anyone help me?

[wind sable]

@neat pumice

@fallow veldt

[fallow veldt]

!appeal

[glass olive]

Hey, @hasty root

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon flicker]

@viscid vine

[viscid vine]

yes ?

[torpid cedar]

Ticket #3d6b7e

[neon flicker]

well i made a tick for ban appeal and they denied and idk what i have done to get ban
Appeal #acd66b

[neon flicker]

please can you tell me why i got ban

[viscid vine]

i can't tell you thaat

[torpid cedar]

dan can u look into this ticket please

[neon flicker]

then what should i do

[torpid cedar]

Ticket #3d6b7e

[viscid vine]

tickets are reviewd in the order are created

[cedar lodge]

Appeal #bb891c who can see my ticket chat

[viscid vine]

well in most of the cases a denied appeal is the final decision

[neon flicker]

i just wanna know why im ban that it if they dont unban im okay with that just wanna know

[viscid vine]

we don't provide info on that

[neon flicker]

what should i do then

[violet ruin]

#server-info

[violet ruin]

play elsewher

[neon flicker]

your sever is good that why

[violet ruin]

elaborate

not sure what this has to do with your appeal

[neon flicker]

i cant make another ticket

[mint flare]

my rust+ app is saying server offline on rustoria.co br long. I tried delete and readd the server and forced close the app

[rancid pike]

where i can find admins ? to report cheater

[fallow veldt]

!report

[glass olive]

Hey, @rancid pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

Try again in 10

[mint flare]

any help here? @neat pumice <@&874995535881326632>

[wind sable]

still banned?

[violet ruin]

try again in 20

[violet ruin]

i think it's disabled on br long

[wind sable]

I was told 10, then 15 now 20mins?

[fallow veldt]

Are you sure that you send us the right steamid?

[wind sable]

yes....

76561198089402212

any update?

[mint flare]

why? its going to be fixed?

[violet ruin]

can forward it

[wind sable]

STILL BANNED??????

[violet ruin]

ill forward it

[ebon cloak]

any support can help with my apeal ?

[fallow veldt]

What do you need?

[ebon cloak]

i got banned for cheating

[fallow veldt]

!appeal

[glass olive]

Hey, @ebon cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ebon cloak]

aint even cheating i did my appeal alr but i wanna deal with someone live that has the ability to unbann me because this is crazy rustoria the only servers i play

[fallow veldt]

You will have to wait until you get a response in your ticket

[wind sable]

anything this is a joke now

[tiny escarp]

Hi, I got banned for cheating, Ive never used cheats on any game. Please help me, I cant log in on your website using my steam profile for some reason, its just showing error. This is my steam profile. https://steamcommunity.com/profiles/76561199085328923/

[ebon cloak]

lmaoo everyone getting false banned

[violet ruin]

!appeal

[glass olive]

Hey, @tiny escarp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

what error

[fickle remnant]

i got banned for cheating cs ppl saw my low hours and thought it was cheats i did a appeal on rusty moose and got accepted but when i did it here it got denied even tho im not cheating can anyone help

[normal orbit]

your ban//appeal has zero effect here I'm afraid, you'll need to go to our website and create an appeal

[normal orbit]

!appeal

[glass olive]

Hey, @fickle remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fickle remnant]

that’s wha i’m saying i did but it got denied even tho i got approved on rusty moose so i don’t get it

it won’t let me redo it

[violet ruin]

if your appeal was denied decisions final

[round orchid]

What should I do if a high risk account occurs when logging into the server?

[fickle remnant]

so i get false banned n cant even get unbanned smh

[round orchid]

I was climbing the ladder at the power plant and got kicked, and then this error always occurs when I log into the server.

[wind sable]

HAS ANYONE GOT AN UPDATE ON MY BAN, I SHOULD OF BEEN UNBANNED 2 DAYS AGO

[vivid elm]

Any ping tips? Playing 180 ping on Eu server while living in Austria, internet connection is perfect.

[normal orbit]

your connection maybe before but your ISP's routing is mostly garbage and the cause of the issue, try some software like exit lag to confirm.

[vivid elm]

No, you're talking complete bullshit. Why would the ping be increased only on the Rustoria server, and not on any other server? I'm sure you have people who handle internet connections. I remember last year I had a similar problem with your server and they helped me. Could you please give me the contact information for someone who can help me?

[toxic shard]

#network-support-old

[fiery gazelle]

ive appealed my ban successfully twice on the website and im still banned for cheating on US monday. can I get this fixe

[vivid elm]

thx

[left cove]

hello, I'm trying to access to the br main map preview server but it won't let me know how I can do it??

Server client.connect 178.156.222.213:28010

[south fiber]

how long ban for asso?

[opaque delta]

Hello. I left a request on the rustoria website asking for the ban to be lifted. How long will it take to receive a response? I have been waiting for almost 3 days

[normal orbit]

ban associations usually last 7 days, when you try log into the server it should say how long the ban is remaining for.

[prime thunder]

Preview servers only for vips

[prime thunder]

Usually 1-3 days

[astral salmon]

hello admin why i'm banned?

eu monday

[glass olive]

Hey, @astral salmon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opaque delta]

Will the response be sent to the same chat where I wrote my message? Or will the block be simply removed?

[prime thunder]

You will see answer in ticket

[opaque delta]

thanks

[near halo]

I just got banned with my friend

any adming help us ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint flare]

Any updates about this?

[agile ice]

#support currently facing a hard cheater locking through walls and aim locking over 70m hasnt been on the wipe rustoria.co medium , for the last few dasy . has jut hopped on died to me an d my teamate a few times and started locking

[hexed nimbus]

!report

[glass olive]

Hey, @agile ice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vague sparrow]

Can someone help me with my ban appeal from 4 years ago, I made a appeal 3 years ago and can’t make another

[shy remnant]

Yes this is normal

[vague sparrow]

Can I make an appeal now?

[shy remnant]

If your appeal was already answered, no

You can only make one appeal

[vague sparrow]

So there is no chance of getting unbanned 3 years later?

[scenic spade]

I just opened Rust and was going to join EU Long, but I got a warning that it's a cheater. Help, I didn't use any cheats!

I opened a support ticket but I haven't received a response.

[pliant swallow]

Admin with who did i team to get banned mid raid defense ?

Wanna see where and what i did wrong tf

[quaint thistle]

Hello, I had appealed for my first assoc ban but the admins have replied to the number of days being 14d and that it cannot be shortened. Appeal #1f05ae

[pliant swallow]

<@&274971100184576010>

[scenic spade]

<@&274971100184576010>

[near halo]

I just got banned and still no idea for what ?

I cant ticket any more pls we are not cheating what a ban bro

[near halo]

<@&274971100184576010>

[icy fossil]

when i try to cancle my subscribiton to US main i click cancle it and it just dosent do anything i still have the sub <@&274971100184576010>

[balmy cypress]

Type “I wish to cancel” into the box

[balmy cypress]

?cancel

[glass olive]

Hey, @icy fossil

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[icy fossil]

i did

got it idk why it wasnet working the first few times thanks for the help

[torn wharf]

Can you help me handle my work order?Appeal #45c0f8

[torn wharf]

<@&274971100184576010>

[loud meteor]

https://steamcommunity.com/profiles/76561199851000519 cheat

[weak nebula]

holy brutal to the guy waiting in waiting for support for 2 hours and 30 mins

[prime thunder]

!ticket

[glass olive]

Hey, @loud meteor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cobalt jackal]

What you need help with?

[wispy dirge]

@near halo what did you need assistance with?

[minor mesa]

so much for professionalism and i feel like the appeal wasnt even read thoroughly. very disappointing behavior for reporting a cheater i was teamed with ( even though i was only suspicious that he was) and immediately received a ban and a rude response

[median crown]

if you do not need support then please move to #general

[minor mesa]

i do need to know what to do with this. what do i do go fuck myself?

[median crown]

your appeal was denied so you need to wait our your ban (if it is not permanent)

[minor mesa]

how do i find a time or find if its perm

[median crown]

first offense for association is usually 7 days. when you try to load into the server it should say how long the ban is remaining for

[minor mesa]

k

[wild bison]

when i try to join server it kicks me and says high risk account anyone can tell me what it means ???

barely started play rust again from console to pc

[cobalt jackal]

Your account was too risky to play Rustoria right now. You're able to appeal that ban at https://rustoria.co/support/appeal

[wild bison]

yeah i submitted a appeal just wanted some more info on it

[cobalt jackal]

There’s no additional information that can be given about High Risk Account bans. If you’ve already submitted an appeal, you’ll need to wait for the admin team to review it.

[wild bison]

thanks will do

[dusk nova]

!ticket

[glass olive]

Hey, @dusk nova

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unique rapids]

I did not cheat and when I entered the server, it showed cheating

My teammate told me that the building was attacked online+did not enter the server yesterday+went to the mod server to play+came back to play today shows cheating

After playing for 4 days, I didn't even get AK+and was banned. It's ridiculous that it's cheating+

[tawny skiff]

!ticket

[glass olive]

Hey, @tawny skiff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mint warren]

Please file an appeal

[mint warren]

!appeal

[glass olive]

Hey, @unique rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand tulip]

whats the client connect for sea main toria

[pale swan]

Bro i am joining rustoria sea main i am stuck on receiving data

[hollow cape]

<@&274971100184576010> can one of you join support vc

i need to speak to one of u, @ me when you reply

[pale swan]

Help me

[spice wyvern]

I'm being kicked from the server for cheating, even though I've never played on your servers

[mint warren]

Please file an appeal

[prime thunder]

#server-info

[mint warren]

!appealru

[glass olive]

Привет, @spice wyvern

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[harsh relic]

@mint warrenCan an administrator just switch to another user for a high-risk user to continue playing?

[autumn comet]

76561199178942708 admin check this guy on eu monday

[toxic shard]

!ticket

[glass olive]

Hey, @autumn comet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallow wolf]

https://steamcommunity.com/user/jkgf-tjvp cheater in rustoria eu long 76561199692764906

[toxic shard]

read above

[violet ruin]

^

[ruby sand]

test

[rapid elk]

Hi

[junior heath]

https://youtu.be/Gdbq4a2gOYs?si=ZyVljeTJ4wYNIAej

[rapid elk]

Hello,
I was disconnected from Rustoria.co – EU Mondays a few minutes ago and the Rust client shows “Disconnected – Cheating”.

I am not using any cheats, scripts, macros, or prohibited software, and I’m unable to rejoin the server. I believe this may be a false positive or an Easy Anti-Cheat issue.

[autumn comet]

76561199178942708

ref dooooo something

[long wren]

make a ticket they dont take report in discord

[autumn comet]

made it 5h ago

why is he not banned yet

[long wren]

No evidence

[autumn comet]

ye cuz it would be insane to spectate for 5min

strafing sideways insta peeking always

doesnt miss a shot

[toxic shard]

wasn't 5h ago, really far from it actually

[autumn comet]

ye makes since why he still on the server

lol cought it on vid come see?

[ocean abyss]

Appeal #44986e answer plz

[south relic]

@toxic shard Appeal #638163 Can I get an answer already? 3 days of waiting

[strong obsidian]

Hello, today when I tried to log into any Rustoria server, I saw that it said I was a cheating I have never used any cheats before.

[mint warren]

!appeal

[glass olive]

Hey, @strong obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse spade]

Hello, I didn't respond to the appeal message in time, which made it impossible to proceed with the appeal. How can I resolve this issue?

[torn wharf]

你能帮我处理我的工单吗？上诉#45c0f8<@&274971100184576010>

Can you help me handle my work order? Appeal #45c0f8

[spring solstice]

gg server so laggg

[long wren]

!steamid

[glass olive]

Hey, @obtuse spade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed crescent]

Hey can i have some help with a payment please. i got wipe vip for the EU main and the page lagged so it processed twice. Can i gift one to my friend?

[shy remnant]

#payment-support please open a ticket there

[left cove]

i have vip but i cant enter

[mint warren]

!vipissues

[glass olive]

Hey, @left cove

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[spring current]

How do I get the same tags as @fossil igloo

[jovial mural]

cant even make a ticket on a rage hacker the site doesnt work

says woah slow down everytime I try and make one

76561199857623788

[obtuse spade]

Hello, I didn't respond to the appeal message in time, which made it impossible to proceed with the appeal. How can I resolve this issue?steamid:76561199047784025

[polar flume]

maybe try oppenıng another ticket from https://rustoria.co/support/appeal.

and explain the situation

[cyan flame]

give me map eu main pls

[cyan flame]

thx bro)

[finite lily]

High-risk account appeal has not been responded to for three days. 76561198986021642

[severe burrow]

I'm pasting the preview server connect in the console, but it's not connecting. Any recommendations?

[mint warren]

Do you have a VIP pass?

[severe burrow]

yes

Seems like there was a delay in activating. Disregard. Thanks!

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[dull crescent]

i have been banned for "playing with a cheater" and i have never even touched this server before

[onyx cipher]

okay

if i have been eac banned and i get denied fron the apeal do i just keep apealing untill i can talk how do i actually text the person to say why ive been eac banned

[torn sage]

open this fucking slots

[raven mist]

Theres nothing we can do about you being eac banned

[torn sage]

open slots small

[mint warren]

!slots

[glass olive]

Hey, @torn sage

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[spring current]

@onyx cipher they never EVER remove EAC bans and it's HWID ban unless you didnt use your PC when you cheated

[onyx cipher]

ive seen people be unbanned though like it has happend before

[violet ruin]

rustoria doesnt deal with eac bans

you deal with facepunch

and if we denied your appeal decision is final no more appealing

[frail wedge]

Dear Admins pls investigate Cheater -> https://rustoria.co/support/171dd9

[violet ruin]

done in order please wait

[spare cairn]

WHO CAN I MESSAGE TO GET DEDICATED PLAYER ROLE

[finite lily]

I have a lot of inventory. Is it considered a high-risk account just because it's new? I've purchased many DLCs

[spare cairn]

I HAVE 2000+ HOURS ON 1 RUSTORIA SERVER

[drifting herald]

EU Main?

[spare cairn]

yu

xD

can i type to you? later ?

[drifting herald]

Yeah

[prisma basalt]

Hello, I was banned, I don't know why, EU Main. What should I do?

Appeal #515f2b Plees

[mint warren]

Appeals generally take between 1-3 business days to be responded to.

[prisma basalt]

It's all cool, I shouldn't have given you 5 bucks for a VIP card.

[mint warren]

It can be quicker, just depends on the activity of the admin

Just be patient please

[ember raptor]

Guys I have a question. I got disconnected because I was idle for 30 minutes. I had to go because it was an emergency. Is there no prioritized queue?

[prisma basalt]

It's difficult, I've decided to come play for a long time and it was such a shame.

[stuck hinge]

Appeal #3d2d55 WHAT THE JOKE?

[harsh relic]

hi

[prisma basalt]

I bought a VIP card to get to the Server faster, guys, please reply to the message as soon as possible. Ask you. #515f2b@slow vapor@austere quest

[raven mist]

Whatsup?

[runic light]

Can you please provide a link to the appeal?

[prisma basalt]

Hi

[runic light]

Can you please provide a link to the appeal?

[prisma basalt]

Please check my ticket.

[stuck hinge]

check ticket

[topaz portal]

can somone check #2da102 i was fals bannd

[runic light]

I've been banned and I want to file an appeal. Can someone send me a link to the appeal?

[glass olive]

Hey, @runic light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[harsh relic]

hi@raven mist

[raven mist]

Appeals take 1-3 business days we’ll check asap

[stuck hinge]

Then I'll refund the VIP through your payment system and bank revolution. You'll get a warning from Stripe. You can't ban players who haven't even played on your server for a minute.

[harsh relic]

will message you privately@raven mist

@raven mistAre you there?

[raven mist]

Instead of directly being defensive, give it some time

[raven mist]

You're literally banned fcor cheating on your alt account

"never played this server"

[harsh relic]

@raven mistI want to report a player

[raven mist]

You wont be unbanned, try your "luck" elsewhere

[raven mist]

!report

[glass olive]

Hey, @harsh relic

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck hinge]

I don't have other accounts, that's funny.

[raven mist]

You're honestly one of the dumbest cheaters i've seen

[harsh relic]

I am unable to submit the work order

[clear tusk]

where i can downlond map rustoria eu small?

[raven mist]

!report

[glass olive]

Hey, @drifting bison

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Use the correct channels

[hybrid inlet]

Pls check my Appeal #842725

[jovial geyser]

In US Main i get banned for no reason, when i try to enter to the server, there is a message that says "Cheating". I've been getting the same message for 2 weeks at least. What do i do

[cobalt jackal]

If you see a message saying cheating when trying to connect and believe it’s a mistake, you’ll need to submit a ban appeal through the support site so it can be reviewed:

https://rustoria.co/support/appeal

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[jovial mural]

Still cant create a ticket on the website it doesnt work

[flat skiff]

What time will the BR Main wipe be? Will it be an hour earlier?

[jovial mural]

just getting rage hacked on by a 4 day old account player that has been playing all day long and still not banned

ig cheaters are just allowed on this server?

[misty scroll]

What does not work about it?

[misty scroll]

You can check #server-info

[sacred tide]

i got banned for cheating

someone help

[jovial mural]

it says woah slow down you're making tickets really fast

[north crest]

are you trying to upload a video or attach anything?

[jovial mural]

yes

[misty scroll]

Try without

[north crest]

The file is too large

[jovial mural]

96 mb

[sacred tide]

i need help

[misty scroll]

Try without

[jovial mural]

Ticket #9e141f please ban the rage hacker

we dont get any of our loot back even if he gets banned right?

[north crest]

You can raid them

[jovial mural]

not if he already took everything

he has been rage cheating all day

[sacred tide]

i neeeeed help

[glass olive]

Hey, @sacred tide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid fog]

Please admin, consider and check my ticket #603de9
I have been banned for past 6 hours for nothing. Please help

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid fog]

But I am being raided(((

[flat skiff]

I bought a VIP subscription on BR Main but it's not working, could you help me? My nickname is sinergia.

[north crest]

#payment-support

[flat skiff]

There's no response, can someone help me? I don't want to lose the wipe.

I'm having trouble connecting to the voting map.

[viscid vine]

!verify

[glass olive]

Hey, @flat skiff

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[viscid vine]

try this 🙂

sometimes it works, if not please open a ticket where @north crest told you.

[slate talon]

why

do i kicked for eac timed out

[viscid vine]

!gamefiles

[glass olive]

Hey, @slate talon

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[flat skiff]

I have VIP access, but I can't log into the voting server

[viscid vine]

Can you give me more details ?

[ember cloak]

Hello, where can I contact the staff for some questions?

[viscid vine]

How can we assist you ?

[flat skiff]

I try to connect to the server and am disconnected immediately afterwards (server preview).

[viscid vine]

What server ?

[jovial mural]

crazy that my ticket gets closed 😂

ig a player with 10 hours on the game is better than a 3 man with 15k hours

[modern marsh]

I seem to be supposedly “cheating” again. Waited in queue for 2 hours for no reason… Can you please check my account and escalate my ticket? 757818

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive void]

Where should I write if I get kicked for cheating?

[fallow veldt]

!appeal

[glass olive]

Hey, @restive void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid kayak]

hello!

[runic spade]

sup

[acoustic nebula]

hello!

[spare cairn]

can i get it now?

[hybrid kayak]

how can i write to supp?

[crisp light]

Yo im ngl THIS IS THE worst map ive seen yet

on any offical

[spare cairn]

can i get dedicated player role

i have 2k+ hours on eu main

[spare cairn]

?????

admin hello pls give me

[spare cairn]

yo bro can you help

[boreal lotus]

would any admin be able to provide any assistance about being banned for evasion because of someone on the same ip being EAC banned?

[restive ocean]

I can't connect to the server after updating the video card drivers, it says Cheating. On other servers everything is fine

Help guys

[mint portal]

where to appeal a ban?

[hexed nimbus]

!appeal

[glass olive]

Hey, @restive ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive ocean]

i am not banned i not play 1-2 week

i update Driver

[boreal lotus]

???????

[modest imp]

my pc froze but i reconnected back to teh server in less than 5 mins but i got put into que is there not a 5 min grace period if you dc?

[raven mist]

We do have 2 mins grace period

[mint portal]

@raven mist eta on a ban appeal? typically on wipe day?

[raven mist]

1-3 business days

[mint portal]

so probably not today?

[modest imp]

im pretty sure i got back in before the 2 mins even is there anyway i could get some help with that im just a trio my team needs me

[boreal lotus]

@raven mist surely you could help with this?

[restive ocean]

@glass olive I don't understand how to check if I'm banned or not?

[fossil dirge]

Some moderator

and I've been trying to get into the main BR for about 5 hours

but my screen just stayed on receiving data

[torn wharf]

<@&274971100184576010> Appeal #45c0f8Can you handle my appeal for me?

[steep ruin]

!rewards

[glass olive]

Hey, @steep ruin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[boreal lotus]

you have to restart

[spare cairn]

<@&274971100184576010> ive asked mutiple times now without response can i get dedicated player role? i can send my steam id battle metrics whatever.

[lyric basalt]

send steamID

[spare cairn]

76561199471755901

[lyric basalt]

Time Played:
1,998 hours

You need 2k 😄

[spare cairn]

no its

it was 1998 a few hours ago

do i need to restatr my game or sum?

[lyric basalt]

its still for me

[lyric basalt]

Not sure

[spare cairn]

ive been playing this whole time

wait i restart my game

try now says 2007 for me

[lyric basalt]

nvm I see it now

[spare cairn]

ah okay ty

[lyric basalt]

[spare cairn]

so what are the perks

xD

just a cool color on name lol?

[thorny topaz]

How can I tell if my appeal was closed for not I can’t find it anywhere on the website #77fe3e

[torn wharf]

@lyric basaltBrother, can you help me with my appeal? I recharged for VIP and need to play on the server.Appeal #45c0f8****

It's been 24 hours since I submitted my appeal for my high-risk account.

[naive mulch]

how can i appeal a ban?

[nocturne mason]

in the br main server the texture are bug, how can i fix

<@&274971100184576010>

[harsh relic]

Why can't I view my ticket

？

[devout tiger]

rustoria small there is a 6 man wen limit is 5

<@&274971100184576010>

[lone light]

can you fix the bug of switch in power plant？

[prime thunder]

!appeal

[glass olive]

Hey, @devout tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone light]

normally, if you turn on the switch near fuse switch, the switch in another side will be force to turn off

[prime thunder]

Maybe you should login on rustoria website?

[lone light]

but the switch can't turn off yesterday

[harsh relic]

Yes

[prime thunder]

I think random naked doing this🤭

[prime thunder]

!appeal

[glass olive]

Hey, @naive mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone light]

no we tried to camp the enemies in switch another side (turn off)but they still can slash the green keycard

in EU main

please check it

[prime thunder]

I can’t

[harsh relic]

@prime thunderI will private message you

[prime thunder]

i dont like this

[unborn beacon]

Hey rustoria I got false banned for no reason and I was wondering if I could please get unband on us mondays

[neon hornet]

team was false ban i was the only to not get unban

[vestal crown]

The system is showing "cheating," but I don't have any cheating programs. How can I fix this?

@glass olive

[frozen rampart]

[e-mail] ¿?¿?¿?¿?¿

[obtuse hawk]

hey i need to speak to someone about some talk in chat and some bad messages and so called "ip pulling"

[primal edge]

Hello admin, please check my support ticket now Ticket #f1f3b8

[vestal crown]

@green barn The system is showing "cheating," but I don't have any cheating programs. How can I fix this?

[storm drift]

i would like to know if i can get someone banned for racism?

i have the clip and it's clear that he says the hard r and in the server rules it's stated that there is no racism

[blissful ridge]

cheater in main

[glass olive]

Hey, @blissful ridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blissful ridge]

axaxaxaxa

is cheating on us main

[vestal crown]

@glass olive Sea main The system is showing "cheating," but I don't have any cheating programs. How can I fix this?

[signal python]

it says banned for cheating but ive got like 12 hrs on rust and never played this server b4. Can Anyone help

[blissful ridge]

dont cheat

[signal python]

ive never played this game until 2 days ago i aint cheating lol

[sharp meteor]

!appeal

[glass olive]

Hey, @sharp meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worldly river]

buenas
alguien sabe proque me tira uso de trampas si no uso nada de eso
?

[blissful ridge]

do check axaxaxaxa us main @glass olive

[worldly river]

buenas
alguien sabe proque me tira uso de trampas si no uso nada de eso
? me pasa solo en el server de br main

[signal python]

this isnt a premium but do i have to have 15 dollars?

[surreal comet]

cani get a update on my ban appeal?? been 3 days papa

[alpine spruce]

!appeal

[glass olive]

Hey, @alpine spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic light]

I was banned for no reason, and I want to file an appeal. Can you please provide me with a link to the appeal?

[small flicker]

!appeal

[glass olive]

Hey, @runic light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lunar quiver]

!appeal

[glass olive]

Hey, @lunar quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen junco]

im false banned how to unban

[mint warren]

!appeal

[glass olive]

Hey, @waxen junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic delta]

who is the cheater?

[brave igloo]

Hi there I can't join rustoria servers for some reason???

How can I make a ticket?

I am new to rust

[dusty sorrel]

why you cannot join?

what message do you see when you try to join?

[brave igloo]

It says "Cheating"

I literally have never cheated

I just don't have many hours

You can check my steam if you want

[mint warren]

Please file an appeal

[mint warren]

!appeal

[glass olive]

Hey, @brave igloo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave igloo]

how do I do that?

Thank you!

[mint warren]

Have a good day )

[brave igloo]

I sent appeal

[brave igloo]

thank you! You too!

[minor cosmos]

Hello im banned for "playing with cheater" can i appeal?

[boreal lotus]

CAN SOMEONE HELP ME

[dry ruin]

cheater on rustoria small

[glass olive]

Hey, @dry ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry ruin]

named swapa if someone can help

[mint warren]

!appeal

[glass olive]

Hey, @minor cosmos

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic delta]

how much time is for ban asociation? @glass olive

[verbal geode]

how long does ban appeal take @glass olive

[visual sleet]

!ticket

[glass olive]

Hey, @visual sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[visual sleet]

get a fucking mod on rustoria main

bro

[misty scroll]

You can check how long your ban is by trying to join

[misty scroll]

We advertise 1-3 days

[misty scroll]

Did you submit a ticket?

[verbal geode]

schaadt would appreciate it if you could check mine out. I got fucked. Appreciate it bro.

[misty scroll]

I'm not able to look into it at the moment, so your best bet is to just wait like everyone else

[harsh relic]

@misty scrollHello, I have sent you a private message.

[misty scroll]

Just ask what you need to ask

[lime wagon]

HI, why i kicked reason cheater?

[misty scroll]

That would be because of a ban

[lime wagon]

but i never played, can that be mistake?

i playing in PC-club

76561198240514588
can u pls check?

[misty scroll]

You can submit an appeal through https://rustoria.co/support/appeal if you believe the ban is wrong

[leaden summit]

I need to make a ticket regarding a cheatre but your system says im making tickets too fast (last ticket i made was 9h ago and he got banned already xd)

[lime wagon]

There was an error at the beginning of the month, after the wipe, and I was told it was a mistake. Can you please check it?

[misty scroll]

Are you trying to upload an attachment?

[misty scroll]

Did you submit an appeal?

[lime wagon]

no, just say that in chat

Disconnect reason: Cheating

[misty scroll]

Submit an appeal then

[lime wagon]

yep trying

The government is slowing down the internet

cant connect to steamcommunity 🙁

submit in english or can on russian?

[misty scroll]

Either one will work, but most of our admins don't speak Russian

[leaden summit]

yeah

[lime wagon]

nvmd send on english

[misty scroll]

Try without