support

[idle lotus]

i was not asked for any details and i didnt have the oportuinity to show them.

[full pecan]

how long wil it take for the appeal to go through

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring sleet]

Need help, 1 admin ban my friend to risc acount, problem is his not hacker, buy this account and have 25 hours in rust, and still banned no reason, can help me please? Admins... please

i like to play next wipe eith my friend he is new in rust and buyed account, no cheats promise

[long wren]

!appeal

[glass olive]

Hey, @daring sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glad dirge]

Hi, why do I get a high risk account error when I log in to the server?

[long wren]

!appeal

[glass olive]

Hey, @glad dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tranquil lynx]

cheater on eu medium trio

[glass olive]

Hey, @tranquil lynx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall parcel]

Can I pls get unbanned now you guys have brought out a sea medium meaning rustafied sea servers are dead and I really like playing rustoria please can I be unbanned please 🙏

[prime thunder]

!appeal

[glass olive]

Hey, @tall parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid chasm]

excuse me rustoria i made a ban appeal awhile ago can u please look at it my steam id is 76561199754291445

[humble zealot]

Hi, I was kicked for "high risk account" not sure of why, is there a way to appeal this?

[radiant crypt]

LF1 to snowball NA 19+ dm me

[prime thunder]

#looking-for-group

[prime thunder]

!appeal

[glass olive]

Hey, @humble zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

Admin will respond you as quick as he can

[humble zealot]

How long will this take? I was on the server for 150+ hours then got this ban..

[granite musk]

any active admins in here?

[agile dust]

yea

but they stopped responding entirely

after saying they were checking my login to rtg

Im just tryna bring my 12 man to sea medium

today

[vital mural]

shoudlnt take 2-3 days to reply to an appeal.. people spend money on vip..

day before wipe and banned for association when no one on my team got banned.. make it make sense.. then i get a 2-3 day wait and wipes now over.. great staff..

[granite musk]

they just let this go then huh that sucks man low pop has got a 4 man squad of cheaters its hog wash, at least they are targeting us just the other guy whos vocal about trying to get them banned

[vital mural]

bro the admins are so slow.. they just sit with copy and paste replies in this chat saying 1-3 days..

but when you sit and grind and pay vip and just lose it all cause an admit cant take 2 mins to look at an appeal..

was on a team with 2 friends neither got banned and im banned for association.. makes sense..

last wipes now over and wipe day today and cant even play.. w staff

[timber bridge]

VIP doesn't give you priority on appeals lol

[vital mural]

when did i say it did, can you read or?

you just like to feel involved so decided to type

[timber bridge]

They are answered as fast as they can be, until then be patient.

[vital mural]

its okay keep trying, one day you will get staff

[junior hazel]

can you make tickets on here

[prime thunder]

!ticket

[glass olive]

Hey, @junior hazel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber bridge]

Was already staff and resigned Good try tho

[vital mural]

ooo no not discord mod

you sound like a nerd bro. holy.

[timber bridge]

Was a admin but either way you're coping, just be patient dude. If you dont associate with cheaters you don't get association banned 🤷‍♂️

[vital mural]

i mean no one else on my team got banned.. only me for association..

playd with the same 2 people whole wipe

[agile dust]

I mean

not necessarily

[vital mural]

you see a comment and just type and you dont even know the situation.. thank god you aint staff no more

[agile dust]

I have been waiting 2 weeks

[vital mural]

lmao

[agile dust]

For a "come to discord" kick

[vital mural]

lmaoo i think splooty is maddd

someone got triggered lmao

[agile dust]

If I was an admin every ticket would be done in legit 1 day

[vital mural]

yeah well were stuck with people like splooty..

[agile dust]

The admins here are too old dude, they have to much other stuff outside of gaming

[vital mural]

and you can see how immature he is lmao, bro reacts with nerd faces to every comment, doesnt know how to type lmao

[agile dust]

they need some younger people to respond faster

[timber bridge]

Meanwhile this was you responding, wasn't even proper grammar.

[vital mural]

oh nooo, get a grip kid, your in a discord server not a lecture..

[vital mural]

you sat and took a screenshot and responded with nerd faces, your a immature ass kid bro.

[timber bridge]

yeah ight dude, have fun - GL on the ban.

[vital mural]

good boy

[junior hazel]

@prime thunder i made a appeal

[wary plover]

Hello, I've been playing Rustorii BR long for about 3 days, and then I was kicked from the server due to High Risk Account. I was kicked without being checked for third-party files, which is absurd.

Can you tell me what to do?

[modest skiff]

Does VIP make it so you dont need to have recent activity to vote for maps?

[static scarab]

If you were removed for a High Risk Account flag, the correct step is to submit a ban appeal through the Rustoria support website. The admin team will review your account and determine whether the action was correct. Please include as much detail as possible and wait for a response on your appeal.

[static scarab]

!appeal

[glass olive]

Hey, @wary plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wary plover]

Thanks

[azure token]

Hello, I got banned out of nowhere a long time ago. It happens when I join the server, and it kicks me for cheating.

[long wren]

!appeal

[glass olive]

Hey, @azure token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull umbra]

Hello, most of the team had their bans reduced from permanent to just 7 days. Could you please review my case as well?

[long wren]

what your banned msg?

[dull umbra]

playing with cheater but any his cheating

[long wren]

!appeal

[glass olive]

Hey, @dull umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull umbra]

i cant make a ticket

[long wren]

already submitted appeal?

[dull umbra]

yep and declined the appeal

any reason and any menssage

[long wren]

If the appeal is denied, the judgment is final.

and we don't share reasons or evidence

[dull umbra]

getting perm for association is crazy

[long wren]

It depends on the situation

[dull umbra]

It was my first ban

[raven mist]

Whats your steamid

[dull umbra]

76561199102901164

[raven mist]

Its also 7D

If you are however trying to play again with the same guy you’ll be getting a perm ban

[fervent dew]

creen que algun adm pueda hacerme ss?

[dull umbra]

Thank you for your attention.

[fervent dew]

pls

[static scarab]

Que es lo que necesitas

[misty pike]

can sea medium pop get put up plz

[fervent dew]

puedes entrar a un vc porfavor?

[ashen shadow]

how to cancel subscription

[fervent dew]

me hicieron ss y sale que tengo macro

no aqui , en otro sv

[static scarab]

You can open a ticket here #payment-support

[static scarab]

que es exactamente lo que necesitas

[fervent dew]

que me hagas ss

por favor

[static scarab]

Me podrias decir que es eso

[fervent dew]

que metodos usan aqui para coroborar que alg la chittea?

[bleak forge]

yo how did i get banned for cheating

[fervent dew]

podria alg entrar al vc? , porfavor

[ashen shadow]

cant u js tell me here blud

u guys are so money hungry u make it like a mission to cancel a subscription

[bleak forge]

support agentt help me i got banned for cheating and i didnt cheat

[misty pike]

UP SEA MEDIUM POP

QUE ISNT MOVING

[static scarab]

Open an appeal from here

!appeal

[glass olive]

Hey, @static scarab

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty pike]

CAPI

UP SEA MEDIUM POP

[cosmic sinew]

1

[bleak forge]

yo how does an admin ban someone. i dont have cheats and i got banned for cheats

[static scarab]

Because there are several steps you need to follow, you have to do it from there so the help you receive can be more specialized

[misty pike]

CAPI

@static scarab

[static scarab]

If you believe the ban was a mistake, please submit a ban appeal on the Rustoria support website so an admin can review it

[static scarab]

Slots open up according to demand. Sorry for the wait.

[misty pike]

its a 150 que

u have the demand

[hexed nimbus]

!slots

[glass olive]

Hey, @misty pike

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[misty pike]

where can you buy sea medium vip

[hexed nimbus]

!donate

[glass olive]

Hey, @misty pike

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[smoky igloo]

i just bought vip for sea med and i dont have it still

[hexed nimbus]

Restart if it still not there make a #payment-support ticket

[misty pike]

where u buy sea med vip

[hexed nimbus]

#support message

[indigo hamlet]

I've added VIP, but I'm still stuck in the queue when I enter the game

[hexed nimbus]

#support message

[indigo hamlet]

I clicked "Support" but no one has responded.

[indigo hamlet]

Check support eu-6401

[smoky igloo]

me to

any admins online?

[long wren]

what do you need help with?

[smoky igloo]

bought vip for the server 20 mins ago and still in queue

[long wren]

have you made a #payment-support ?

[smoky igloo]

already did.

when will i get a reply?

[long wren]

payment tickets can only be handled by a small number of admins. so it may take a long time to answer.

[fervent dew]

Nadie habla español enserio?

[muted patrol]

Can I get a owner please?

[undone sedge]

is there vip for sea?

[muted patrol]

Any admins on?

[sacred terrace]

any any admins on

[opaque perch]

my friend send me sea med vip but i got nothing

[sacred terrace]

MAP 4 for rustoria us medium the map generation is fucked

[modest skiff]

whats wrong with it shrek

[long wren]

안녕하세요 선물받은 vip가 적용이 되지않았다면 여기 #payment-support 에서 티켓 생성 부탁드립니다

[long wren]

what do you need help with?

[long wren]

we dont have global vip

[opaque perch]

okay thanks you @long wren

[long wren]

@fickle kraken what do you need help with?

[hasty garden]

I transferred the money but didn't get VIP status.

[opaque perch]

They're not replying to me. Is this the time they're not replying to me?

@long wren

[fickle kraken]

why does the mf AU servers say it wipes at 3 while it hasn't wiped yet

[earnest quiver]

#payment-support

[long wren]

극 소수의 어드민만 결제 관련 티켓을 처리할수있어서 다소 검토하는과정에서 시간이 많이 소요될수도있습니다

[earnest quiver]

The wipe occurs there after about 10-11 hours.

[indigo hamlet]

I've been waiting for 2 hours and the VIP I added still hasn't arrived

[smoky igloo]

me to!!

[graceful pollen]

shoutout to admins was false banned i apealed and they removed it as soon as they could 🙏

[gusty quiver]

Appeal #9ee054
what's the status of this apeal?

[long wren]

pedning?

[gusty quiver]

And what is the review period?

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[worn echo]

Can someone tell me how much pop and queue on EU Medium on wipe day?

[long wren]

600pop and 300+ queue

month ago last wipe

[worn echo]

Okay thanks 😄

[velvet bear]

how long will it take to review my appeal?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[harsh plank]

can u please check my vip payment?

[mint vale]

how do i white list

[long wren]

we dont have white list

[long wren]

극 소수의 어드민만 결제 관련 티켓을 처리할수있어서 다소 검토하는과정에서 시간이 많이 소요될수도있습니다

인내심을 가지고 기달려주세요!

!ticket

[glass olive]

Hey, @marble marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[buoyant iron]

Hey, Last wipe my team were given 3 day association bans and 1 friend had got a temp ban through easy anti-cheat (also 3 days), The 3 days had passed and from research online it usually triggers easy anti-cheat when you either " Get certain amount of kills within a fixed period / Reports within a fix period" and we'd angered a 30 man zerg so suspecting he was mass reported
My question to a mod if they could clarify, Even tho my friend was cleared and the 3 day ban has been lifted, Will the rest of us that were playing still have an association ban through rustoria showing on your system?
because from my understanding if you get too many association bans then you're eventually perm banned from rustoria servers?
So if that is the case is there any way of us clearing our association bans.
so if this event is to happen again, were not penalized?

[neat pumice]

Hello, the removal of a temporary EAC ban doesn't necessarily mean that that individual will be unbanned on our servers - they'll need to submit an appeal either way - if their ban is removed by us, then the association bans on the rest of the team will also be removed.

[buoyant iron]

I will need to get my friend to check if he is still currently banned on your servers - as for the rest of us it was on 3 days which we received on friday so has passed now, If hes still banned will get him to make an appeal thank you for the information 🙂

[neat pumice]

My pleasure

[south crest]

i got disconnected and join back into sea medium but it has put me in que.

I thought there is a 5 min disconnect protection

[neat pumice]

2 minutes, not 5

[south crest]

okay

[opaque rapids]

can we ban the cheaters on au main

how are they lasting hours

[neat pumice]

We don't have an AU Main

[opaque rapids]

shit nevermind clicked the wrong discord

as you were

[neat pumice]

[left quest]

Will there be a global wipe on Medium?

[neat pumice]

Map wipe, yes - not global, BPs won't be wiped

[left quest]

but on main there will be a force wipe?

[stuck girder]

yo eu main is wipe map or bp ?

[neat pumice]

No, force wipe is the first Thursday of the month, next force is 5th February

[neat pumice]

Map

[stuck girder]

ty

[thorn prism]

Hello, I’m trying to join, but I keep getting kicked for cheating. I’ve never cheated.

[idle lotus]

Hi Mono, how you doing? i would like to get someone review my appeal denial please. I got banned for high risk acc but i didnt got the opportunity to send details and alt accounts

im a 10k hour player on an alt account

[neat pumice]

!appeal

[glass olive]

Hey, @thorn prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

Send steam ID pls

[thorn prism]

76561198748449977

[neat pumice]

You're banned on this account you've just made because your previous account was gamebanned

You'd need to submit an appeal to have that reviewed, at the link I sent you above

[urban seal]

Hello, I tried to log in to the server Rustoria.co | US Long Premium and was kicked for the reason: "Cheating". I didn't cheat.

[hexed nimbus]

!appeal

[glass olive]

Hey, @urban seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bronze spindle]

trying to report sm1 for 1st time in this month getting error
You're making tickets really fast. We'll create your ticket after this quick countdown.

server sea medium

[earnest quiver]

@cloud wind What happened to you?

[novel wind]

If i connect to the server without vpn i get a connection attempt failed if i use vpn i get kick with reason of cheating

what should i do?

@neat pumice

[neat pumice]

Did you try and attach a video?

[neat pumice]

What's your steam ID

[novel wind]

https://steamcommunity.com/profiles/76561199816619396/

[neat pumice]

Try again in 5, with VPN

[novel wind]

thx so much

[drifting sparrow]

im not getting double votes with vip and some of my friends

[urban seal]

Can you please tell me the reasons why I might have been banned?

[hexed nimbus]

You can ask that in your appeal

[urban seal]

Okay

[drifting sparrow]

can u tell me why the double votes isnt work for when i vote for new map me and 3 people have vip and we dont get double votes

[idle lotus]

DM's?

[normal stream]

Hello, I got banned on the server Rustoria.co - SEA Main. The reason I was on a team with a code or something like that is why I got a message.
Who can I talk to about my problem?

[long wren]

!appeal

[glass olive]

Hey, @normal stream

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[narrow radish]

connect main.rustoria.uk:28010

[normal stream]

thx

[normal pilot]

what is going on with meidum

restart server or some shit

[solid lichen]

cheating problem

travel

support

[low obsidian]

1

[neat pumice]

As you prefer

[long wren]

@cloud wind what do you need help with?

[reef socket]

hello

@neat pumice server eu medıum max 600 ?

[long wren]

yes

[reef socket]

why

640/600 server ?

700 queue

[long wren]

slots are automatically adjusted by the system

[sturdy birch]

can i get some help im hopping on to rustoria eu main but im just in receving data screen i can hear water and people but nothing is happening? @long wren

[long wren]

try reconnect

[reef socket]

crazy problem

700 queue big😆

[sturdy birch]

but i need to close rust then and then im gonna need too be in q?

no?

[long wren]

if you reconnect

in queue

[long wren]

If increase the pop here, an issue may occur on the server.

[reef socket]

What kind of problem could there be?

660/600 server

😆

[long wren]

There will be various issues, right?

[reef socket]

maybe

[buoyant iron]

Hey my friend has logged into rustoria without issue and is not banned , Does this mean that the association bans will be removed now ?

[long wren]

have you submitted an appeal?

[atomic shuttle]

my frirend gifted me a vip and im still in q restarted and nothing working

[spring plaza]

is the only way to submit a appeal through the site, with a eta of a couple days?

[long wren]

#payment-support

[spring plaza]

i received a false EAC ban and Ive been unbanned from all server except rustoria

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud wind]

@long wren hello.My account shows a high risk alert. My account is 76561198412780459.

[long wren]

!appeal

[glass olive]

Hey, @cloud wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[buoyant iron]

My friend is @spring plaza i assumed he was banned by his message in dm but guess he isnt best to speak to him xD

[woeful bane]

my vip for eu main isnt workinmg

working

[long wren]

please

nice

[cloud wind]

I filed an appeal, but I haven't received a reply; they just cancelled my ticket.

I'm a normal gamer, and I don't understand why there are high-risk accounts.

@long wren Can you help me? I want to play the game.

[long wren]

did you make ticket or appeal?

[cloud wind]

appeal

[long wren]

and appeal was denied?

[cloud wind]

But they didn't give me an answer, they just cancelled the appeal.

maybe，i dont konw

I haven't received a reply.

[woeful bane]

i need help my vip dont work

[long wren]

Please check the status of your appeal https://rustoria.co/support

[long wren]

please make a #payment-support

[cloud wind]

our appeal has been denied. You are no longer able to add to the appeal.

But there is no reason

I'm just a normal gamer, I can check my computer.

[long wren]

we dont check pc

[cloud wind]

Maybe I have a VAC ban in PUBG?

I don't know why there are high-risk accounts. If you could tell me the answer, thank you.

[long wren]

The reason your appeal was denied is because the admin has 100% evidence or reason for it.

and we don't share evidence or reasons

[cloud wind]

Can you give me another chance to appeal? I'm just a normal player.

[long wren]

no

If the appeal is denied, it is a final judgment.

[cloud wind]

😫

[woeful bane]

i need help my vip isnt working

and i already made it ticket and it was useless

[atomic shuttle]

no one answer

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take @woeful bane @atomic shuttle

[earnest quiver]

@tough jewel What do you need help with?

[tough jewel]

payment

[earnest quiver]

#payment-support

[long wren]

@rapid marsh what do you need help with?

[grand bridge]

i got timeouted becuse i laughed at someone who roof camped?

How long is the timeout?

[rapid marsh]

#payment-support

[balmy cypress]

Sounds like you must have misunderstood the situation, why would you be timed out for that?

[grand bridge]

idk know i werent mean or something just laughed becuse you can event leave fishing village without a clan killing you

[balmy cypress]

Timed out as in muted right?

What’s your steamID

[grand bridge]

no kicked

how do i know

[balmy cypress]

?steamid @grand bridge

[glass olive]

Hey, @grand bridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grand bridge]

76561199634811034

[balmy cypress]

Looks like you just had a regular timeout

Likely a network drop on your side

[grand bridge]

how long?

[balmy cypress]

No amount of time

Just reconnect

[grand bridge]

Sorry bro im new

is it normal that i cant even go in a monument becuse there walls everywhere?

[velvet bear]

I calmly played and corresponded with one of the players in the chat, after I was banned due to the High risk account, I think this is an erroneous ban since I made a nickname like the person who received an EAC lock on the Rustoria EU low pop server last month (there I was banned) what should I do to get banned

[unique crypt]

Hello, I've been banned with a cheating error, even though I've never logged in to the server. Please help me

[long wren]

!appeal

[glass olive]

Hey, @unique crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @velvet bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong galleon]

hey help me pls When I try to join the server, it says "cheating" and kicks me out.

[raw thicket]

Do yall allow vpns?

[strong galleon]

goodbye api

I can't access Discord in turkey without using it.

I waited in line for 2 hours and then got back in line. 🙁

[near hemlock]

add vip slot please

[strong galleon]

I bought vip

[long wren]

!appeal

[glass olive]

Hey, @strong galleon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong galleon]

I've never been banned before, though.

[long wren]

restocks when another player's VIP expires

[long wren]

sorry please make a #payment-support

[misty sequoia]

+++

[strong galleon]

+++

[dusty sorrel]

make appeals

!appeal

[glass olive]

Hey, @dusty sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty sorrel]

no need to spam here

[manic zealot]

Pls more VIPS for EU MEDIUM

[long wren]

restocks when another player's VIP expires

[manic zealot]

Make someone's vip expire pls

[long wren]

#general

[shy remnant]

@rapid marsh how can we help

[upper ember]

tickes

[storm heath]

restock vips for pls

pls

[long wren]

restocks when another player's VIP expires

[frail wedge]

Dear Admin pls investigate Racism -> https://rustoria.co/support/1b586a

[proud prawn]

Admın can u restock eu medium vips pls

[long wren]

restocks when another player's VIP expires

[dusty sorrel]

it happens automatically no need to ask here

[frail wedge]

ty admins ❤️

[upper ember]

repoert

cheat

[glass olive]

Hey, @upper ember

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vale matrix]

@misty scroll can u come vc rq

[teal ravine]

yes

come we have questions

[long wren]

what do you need help with

[vale matrix]

schadt knows

[teal ravine]

he said he would smash someone in chat

like hit him physicaly

but got banned

[long wren]

what your banned msg?

[teal ravine]

nothing - it says come discord and his name

that guy is having a funny day ruining our wipe

we did not break no rules

no racism or lgbtphobia or whatever

if he typed that he would smash someone meaning like smacking or hitting with hand thats fine

or isnt it?

[long wren]

Has your entire group been banned?

[vale matrix]

just me

[teal ravine]

50% of the group

[vale matrix]

like i bought vip bro u cant tell me our wipe is ruined over that

[long wren]

only banned players send a dm @misty scroll with your steamid

[teal ravine]

which has a big impact, not talking about that my friend waited out the whole queue just to get banned for no reason, we would like him to be sent back on the server with no queue as he was thank u mr admin

[teal ravine]

he stopped responding

[vale matrix]

i talked with him a bit but i wanna talk in vc

[long wren]

please send a DM

[analog bison]

Will there still be VIP on Rustoria Medium EU today or tomorrow ...

[long wren]

or

[long wren]

When another player's vip expires, it will automatically be restocked in the shop.

[vale matrix]

not responding

[long wren]

wait for him to answer.

I will forward it to him.

[vale matrix]

im paying yalls bills by buying vip and i get treated like this.. 😞

[sleek pond]

hi, I was banned by association, but I didn't even play with cheaters, so please unban me. Facepunch has already unbanned me.,

[long wren]

!appeal

[glass olive]

Hey, @sleek pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

we are not affiliated with the facepunch server @sleek pond

[sleek pond]

so I was banned by mistake and I was unbanned, but I'm still banned in the communities

[long wren]

please submit your appeal and wait for a response.

[sleek pond]

rustoria also banned me because I was banned on other projects

[teal ravine]

@misty scroll

[long wren]

no need tag

[sleek pond]

provide a link to the appeal

[north crest]

.

[north crest]

^

[raven mist]

We dont ban you blindly because you are banned on other communitirs

[teal ravine]

since when its not allowed to write a moral punishment as a: i would smash u ngl like to him him physicaly as a punishment for playing the game underaged as hes not fit for the game
how would u proof he ment it to him @raven mist can u come to vc rn with me and my friend we would like to discus something like an admin ubuse

my friend is greatestgatekeepa

pls its urgent just give us a minute

[long wren]

#support message

[long wren]

#support message

read

[vale matrix]

hes ignoring me

[teal ravine]

buddy that guy went offline

come vc lets resolve this a people

[long wren]

He has a lot to do.

[teal ravine]

my friend has not broken any rule of chat i have just read them myseldf

[teal ravine]

then hes gotta think about banning someone with no reason first before doing it, hes ruining our wipe again...

just come vc we have screenshots and everything

[long wren]

and since you are banned from shat, other admins cannot intervene in your ban.

[vale matrix]

does that mean we cant talk with them?

[sleek pond]

I've already been banned, it was a mistake.

[long wren]

We don't ban players for no reason.

[teal ravine]

the reason was unprovable as it was a personalised delusion of one person

we have proofs and screenshots

[long wren]

Remember what you did and you'll know why you were banned.

[teal ravine]

give us a minute to explain

[vale matrix]

i legit didnt mean it the way he thinks + u cant prove i said it to that guy?

[urban seal]

Can I find out why I was banned from Rustoria due to Cheating? I used GoodBye DPI, can it have an effect?

[teal ravine]

just give us 60sec of proving

[long wren]

!appeal

[glass olive]

Hey, @urban seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

your account banned?

[teal ravine]

this is ridiculous

[teal ravine]

yes

[vale matrix]

this is what u get for spending money on rustoria servers 🤓

[long wren]

you and your friend?

[teal ravine]

yes

for him saying: i would smash u ngl (he ment that as a punishment for playing the game) (physical non sexual - if u think that your mind is dirty just like your admins)

also how is that bannable

[long wren]

please wait patiently for his reply.

^^

[vale matrix]

my minor brain doesnt think as dirty as his adult brain 🙏

[teal ravine]

yeah we will wait its fine we just gonna miss a whole wipeday and most of the wipe cuz someone here is lefty with dirty mind

[sleek pond]

I wasn't allowed to play on any of the game servers, and I had a reason for the initial ban. I was banned for 10 days, after which I was unbanned, but Rustoria servers still say that I'm cheating.

[vale matrix]

• we loose 10bucks cuz of vip

but i forgot i can spawn money so it doesnt matter

[teal ravine]

theres nothing he can tell u about the thing then we can cuz he literally send us the msg he banned us for and thats what i said

[long wren]

Wait for the response to your appeal

[teal ravine]

refund that

[vale matrix]

oh yeah

getting a refund from the great rustoria 1 in a million chance for that to happen

[teal ravine]

never buying again i guess, people can spam the n word in chat but u cant even say normal stuff cuz admin is dirty minded discord mod petting his lil kitten daily

[long wren]

move #general @teal ravine @vale matrix

[next patio]

I got banned, help!

[raven mist]

If you’re both waiting on a reply from schaadt then theres no need to spam this channel

[sweet osprey]

How long does it take for a cheating report? The cheaters are frantically plundering us.

[long wren]

!appeal

[glass olive]

Hey, @next patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

Your ticket will be reviewed as quickly as possible.

[sweet osprey]

Do you need me to provide the ticket number?

[raven mist]

All tickets are being under review atm

So be a bit patient

[raw void]

appreciate that timeout, next time ill get support from the homeless in the city theyd do a better job

[next patio]

tıcked ??,

[raven mist]

!appeal

[glass olive]

Hey, @next patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[next patio]

!appeal

[glass olive]

Hey, @next patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Click on that link and make an appeal please

[sleek pond]

I should be banned if the other servers have banned me

[raven mist]

What did u get banned for? Being gamebanned?

[sleek pond]

I was banned for 10 days (for disrespectful or offensive behavior towards other players), after which I was banned as a cheater on the Rastoria and Redit servers)

[raven mist]

Ah so you were temp gamebanned

Send me your steamid in private message

[sleek pond]

I sent it to you

[echo herald]

Well, they unbanned me.

[split finch]

Can I make an appeal, I cheated on rust a year ago about and I'm being honest about it I will not do it again, I got a whole new account and I still can't play rustoria, I love the server I have no excuse to cheating I won't even argue to just want to be able to get unbanned and play normal again

[long wren]

No matter how many times you try with a new account, you will be banned.

[devout iris]

Hi, I bought a VIP status for a wrong server, could it be transfered into a different one? I haven't used it at all

[long wren]

!vipissue

[glass olive]

Hey, @devout iris

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[split finch]

I understand that but is there a way I can play again normally

[long wren]

Unfortunately, there isn't.

[split finch]

But I don't even cheat anymore and what I was doing wasn't even really a cheat it was a exploit

[spring plaza]

any update on Appeal #74e477 ?

[split finch]

I'll just get a new mother board

[long wren]

It's your choice 🙂

[rustic swift]

Can someone help us? i dont understand why u ban @winged crescent ... is the second time your server ban 2 of my friends

without being hackers

[long wren]

!appeal

[glass olive]

Hey, @rustic swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split finch]

it's crazy tho you would think after a long time you would be able to play again if your legit I have 3k hours on new account no bans I was hopping to play again without spending a fortune

[rustic swift]

How long does it take you to review the appeal?

[long wren]

typically a response to an appeal will take 1-3 days.

[long wren]

Then I think you can continue playing with a new account.

[hexed nimbus]

Not if his banned account got gamebanned while playing Rustoria

[long wren]

Anyway, if he play in rustoria with new acc, he will be banned.

[split finch]

It did

[spring plaza]

any update on my appeal? simple fix 4 hours no response ( #74e477 )

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric lark]

my teammate just just kickbanned for high risk account how do we get him unbanned asap?

[long wren]

!appeal

[glass olive]

Hey, @lyric lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jade perch]

bro i just got banned for having a high risk account tf that even mean

i put in a appeal tho

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

high risk account means that your account is too much of a risk to play on the servers.

[jade perch]

oh bruh im new to pc lol got like 60hrs in rust

do i still get a chance to get unbanned

[violet ruin]

of course

[jade perch]

okay cool 🙂

what does mean risk tho am i like too low level account or somthing

[patent fulcrum]

Hello. I logged on to the server, and there was a queue of 100 people waiting. Before I could get up, I got banned for cheating. I have never run any cheats.

[atomic ibex]

Hello, the server rustoria eu medium kicked me and when i tried to rejoin i have queue again (i was loaded in the server before and i rejoined instantly) please let me in cuz i have already waited my queue and i should have that 5min queue protection as everyone else

@long wren

[long wren]

!appeal

[glass olive]

Hey, @patent fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent fulcrum]

rustroia.com is it off site?

[long wren]

rustoria.co our website

[atomic ibex]

Why do u ignore me?

[long wren]

How many minutes did it take to reconnect?

[atomic ibex]

0

I got kicked while i was entering my basw

I insta reconected and im in queue

[long wren]

Ah, kick while loading?

[atomic ibex]

Please man let me in i can give you my id you can see i was in 2 mins ago

[atomic ibex]

No i was on the server and i got kicked idk why i tryed to reconect and got put in queue

But i should have those 5mins protection

[long wren]

what do you need help with ? @simple condor

We don't know why the kick occurs. @atomic ibex

[atomic ibex]

I mean it was problem on rustoria site it literally said i got kicked by someone

[long wren]

issue occurs on all servers.

[atomic ibex]

Thats why you here to solve them

[long wren]

you in queue now?

[atomic ibex]

Should i send you my id so you can connect me in straight?

[atomic ibex]

Yes

[long wren]

sorry i cant

please wait in the queue

[atomic ibex]

Bruh my wipe is over bro thank you for help now my base will decay

Bro what are u even here for?

Is it the fact you really have nothing better to do with your life or they just didnt create chat bot for suport?

[long wren]

me?

[atomic ibex]

"i saw a Cheater" admin: !cheating appeal on site

Im gonna code a bot and hes gonna take over your job

A fucking clanker

Dirty tin skinner

Gear-grinding

Oil-leaking clanker

[long wren]

I'm here because I'm a chat mod

[atomic ibex]

Alr so call someone whos the real boss here

[flat dragon]

can you refund vip

[long wren]

!vipissue

[glass olive]

Hey, @flat dragon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[atomic ibex]

Someone with big enough balls to solve our problems

[atomic ibex]

Can i also be a chat mod?

I can also do !vipissues

[long wren]

#staff-applications

[brisk nest]

I would also like to ban anything but cheaters, give me one too plz

[atomic ibex]

Or !appeal

[long wren]

try this

[atomic ibex]

U want to join our mod team? !join_us

Appeal on my discord!

[atomic ibex]

U mean white monster?

https://tenor.com/view/agartha-vril-ashtar-sheran-gif-10695907235911658484

U here?

Out of batteries?

[long wren]

[frail urchin]

<@&874995535881326632> i have a question abt servers. In my 6k hrs of rust i never figured which is most comp server. I make yt videos and want like best clan rivalrys. I heard SEA was a great shout but the pop rn is 300 only? On what server do i find most clans?

[atomic ibex]

https://tenor.com/view/benjammins-ai-hate-tin-skin-clanker-robot-hate-gif-2787886779770911654

[atomic ibex]

Hello, i am the staff of rustoria, if you want info check out our website!

!website

[brisk nest]

https://tenor.com/view/trump-just-put-the-fries-in-the-bag-donald-trump-put-the-fries-in-the-bag-mcdonalds-gif-4970290544971902809

[atomic ibex]

Just to remind you, asking a question can be offensive to someone so dont do it again or we will have to ban you... You can appeal !appeal

[long wren]

Unfortunately, it doesn't help at all. can you move #general ?

[frail urchin]

Could u maybe answer my question instead of this nobody😂

[long wren]

because it's mostly morning on sea servers right now

In my opinion, the EU server has the most clans.

[atomic ibex]

If you have any questions about vip please use #payment-support

[frail urchin]

Like eu main? Or is medium still most contested

[brisk nest]

depends on how long u plan to play

[frail urchin]

I mean i make 2 hr movies so as long as its fun to play

[atomic ibex]

Please, move it to #general

[brisk nest]

imo the must fun snowballs are on eu long east mid wipe

[thick burrow]

10/10 support love u

[frail urchin]

Do clans still play mid wipe on long?

[thick burrow]

https://imgur.com/SNEKbWC

[frail urchin]

Im tryna get wipeday raids to tbf

[long wren]

It depends on the situation

[brisk nest]

as a solo?

rather try med or small

[frail urchin]

Solo sometimes duo/trio

[analog cairn]

when is vip for medium restocking?

[long wren]

When another player's vip expires, it will automatically be restocked in the shop.

[frail urchin]

Im talking bout me getting raided. Have 6k hrs so i know how to play im js saying i need competitive clans to fuck with.

[brisk nest]

yeah well the problem is most of them on toria aint that bricked

[brisk nest]

yo @long wren you gettin some money as a mod? I lwk want a job dawg

[long wren]

guys?

[long wren]

its volunteer

[brisk nest]

:G

[long wren]

and I have a separate main job 🙂

[frail urchin]

I feel u down for the chal tho🥴

[vital geode]

Could someone see my ban appeal please I think the whle thing is a bin misunderstanding :)

[harsh fern]

Hello, I was recently banned for being a risky account. What criteria do you use to apply this ban? Or is it automatic from the server?

[glass olive]

Hey, @rigid solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

admin directly bans

[long wren]

please submit an appeal https://rustoria.co/support

[harsh fern]

Oh, okay, I'll file the corresponding appeal. Thanks anyway.

[urban seal]

My building is decaying before you answer((

[long wren]

You just have to wait patiently

[sullen patio]

hello i got banned for cheating when i diddnt cheat

can somone help me appeal

[rigid solar]

I have radio

[sullen patio]

I made a apeal

when will it be reviewed?

[robust musk]

if you have already done this please wait 1-3 days (Note: it could take longer since it depends on your situation).

[sullen patio]

damm

ok thanks

so no playing wipe today?

[robust musk]

!report please dont call out cheaters in the general chat 🙂 you could also F7 report them

[glass olive]

Hey, @rigid solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

probaly not

[sullen patio]

ok thanks for the help

[robust musk]

happy to help 🙂 goodluck with the appeal!

[tribal storm]

Where I can make a ticket

[north crest]

!report

[north crest]

@tribal storm

[dark flume]

cant log in on website 😄

[cinder zealot]

Should be back up now

[dark flume]

Ticket #d78268

can someone check my ticket please

thanks

[static scarab]

An admin will respond as soon as possible.

[cunning mural]

can i buy a vip to give as a gift for a friend?

[cinder zealot]

Yes, just put their SteamID64 in

[simple zodiac]

Rustoria Network Support

This system is for support with:
Consistent Timeouts
Abnormally high ping
Unable to connect (not banned)
Cannot see our servers in game

Non Network Support Tickets will be closed

This system is NOT for support with:
Reports
Appeals
Applications

Please click the button below for network Support.

[jade crane]

why is finger a muted word

[candid shoal]

Hello, I would like to know why I am banned from the Rustoria.co US Main server and the other servers.

I'm banned for cheating.

[cinder zealot]

You just answered your own question

[soft osprey]

guys , rn im at br main waiter for the queue but im stuck at receiving data

anyone know how to help?

i dont have vip to leave and reconnect again

[sturdy terrace]

you'll have to reconnect, Facepunch bug

You should have queue protection

[soft osprey]

let me try

[candid shoal]

But I'm not a cheater.

[soft osprey]

thanks you so much stormz

i didint know br main had the queue protection

i was about to give up

[sturdy terrace]

all our servers should!

[soft osprey]

now i know

thanks

[cinder zealot]

!appeal

[glass olive]

Hey, @candid shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid shoal]

Okay thx

[simple zodiac]

Rustoria Network Support

This system is for support with:
Consistent Timeouts
Abnormally high ping
Unable to connect (not banned)
Cannot see our servers in game

Non Network Support Tickets will be closed

This system is NOT for support with:
Reports
Appeals
Applications

Please click the button below for network Support.

[sullen patio]

my appeal number is Appeal #96fce3 if needed, thanks for the help!

[left glacier]

/REPORT

[glass olive]

Hey, @left glacier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modest skiff]

SEA long server is down

[deep steeple]

can i get a unmute someone in chat said to say fingers for a free base and then i got 24h auto muted

[ocean lake]

Please check sea long

[raven mist]

Aware of sea, we are checking

[serene kernel]

whats going on with sea medium

[old bolt]

what have u managed to check in those 10 min

[grim kraken]

I had someone just tc grief around our base that was gonna have external tcs up soon can a admin delete them

[lunar pivot]

Cheater on Rustoria US medium, he has a gameban so can someone check this out?

[glass olive]

Hey, @lunar pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

Part of the game and no the won’t and are not allowed to remove them it’s not community or modded servers but official so the are not permitted to interfere in gameplay

You just have to blow them
Up

[spare drift]

HELLO SEA MAIN ?

WHAT HAPPENED SEA MAIN SERVER

MY DOORS ALL OPENED BRO

[real anvil]

hey for some reason i cant join rustoria us mall beacuase im anned for cheating.... ive never cheated in my life and it wont let me make an appeal online bcs i apparently already have, can a mod help me please?

hey for some reason i cant join rustoria us small because im "banned for cheating".... ive never cheated in my life and it wont let me make an appeal online bcs i apparently already have, can a mod help me please?

[opaque pelican]

i got banned for playing with cheater

when none of us are cheaters

[real anvil]

smh ive never played with one to my knwoledge y is ts happening

[north crest]

!appeal

[glass olive]

Hey, @opaque pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[real anvil]

it wont let me appeal because it says ive already made a n appeal...... like wtf

[midnight rivet]

They're not responding. I appealed my ban and they haven't replied. How long does it usually take?

[real anvil]

ig they just be banning anyone nowadays

maybe if they actually looked at my steam and realize ive played this game for 3k+ and havea a hgih steam level and have no history with cheating becasue i literally have never cheated... lmao tf is ts

[lunar pivot]

If you've already gotten banned, I don't think you should get unbanned because false bans almost never happen

[opaque pelican]

does false bans happen?

[north crest]

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[opaque pelican]

it says i was cheating lmao

[midnight rivet]

I'm getting a high-risk account notification.

[opaque pelican]

how am i cheating

[candid shoal]

I need help, I need to know why I was banned. I did what they asked, I submitted a ticket, I verified myself, and I connected my Steam and Discord accounts.

I need to do something else.

[barren iron]

They don't tell you why they ban

[real anvil]

so they just ban to ban?

free will ig

[north crest]

The disconnect message is the ban reason

[real anvil]

empress can u help me please

[north crest]

I cannot

[real anvil]

i cant submit an appeal ticket

y tf am i banned

[opaque pelican]

if i had vpn on do i get banned for having vpn on?

[north crest]

vpns are not banned, but can cause links.

[opaque pelican]

why is everyone getting banned rn?

someone hacked into their security or smthing

[north crest]

I do not know

[real anvil]

i didnt use vpn and im banned for "cheating" like wtf

[opaque pelican]

my brother got banned for cheating and hes next to me

[marsh folio]

any admins on?

[real anvil]

nah ts crazy i got a server to control and now i cant because someones dumbahh banned me smh

[candid shoal]

It says I'm banned for cheating. I know you don't know me, but tell me why I played yesterday and now when I try to play Wipe, it says I'm banned for cheating.

[north crest]

!appeal

[glass olive]

Hey, @candid shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh folio]

Ticket #b29aa7 admins/ mods pls forward this ticket Ticket #b29aa7

[real anvil]

ts diabolical

[opaque pelican]

false bans np

[candid shoal]

This can't be because he was banned for cheating, one of two things: 1. False reports or corruption

[blazing hazel]

bro can someone help my appeal got denied because i had no proof i have it now and i cant submit another appeal

[candid shoal]

Wait a while, the admins are probably busy.

[blazing hazel]

ive been waiting 3 week

[candid shoal]

It's a large server, they don't have many administrators or they don't have the time

[opaque pelican]

hello

[candid shoal]

Thank you for solving my problem, I really mean it.
Although I would have liked to know if it was a mistake or because there were false accusations.

Thanks admin

[scarlet marsh]

I have a question. When I was banned for being a risky account, they told me I could log in with my main account, but it won't let me and it still says it's a risky account. Why?

[mild fjord]

chat mods i was muted for 12 hours for saying finger

what are we doing

[fervent dagger]

asme here

same

[mild fjord]

<@&274980199668645888>

[long wren]

!appeal

[glass olive]

Hey, @mild fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mild fjord]

why r u making me make an appeal for saying finger

come on now thats kinda bricked

[balmy cypress]

lol

let me check

[mild fjord]

ty lmao

i can give my steam id if needed

[vast vortex]

it wont let me join it says Cheating.

mind you i never actually cheated and dont even have shit on my pc

and im able to join every other server

[balmy cypress]

ye please

[balmy cypress]

?steamid

[glass olive]

Hey, @vast vortex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mild fjord]

76561198430846513/

[vast vortex]

76561199566923498

[balmy cypress]

fixed now @mild fjord

[mild fjord]

ty

[balmy cypress]

one moment, I am looking

Fixed, try join in 10 minutes @vast vortex

sorry for the issue

[scarlet marsh]

@balmy cypress ****

I have a question. When I was banned for being a risky account, they told me I could log in with my main account, but it won't let me and it still says it's a risky account. Why?

[balmy cypress]

Hello @scarlet marsh

Send your steamid

[scarlet marsh]

yes

[vast vortex]

how could you my wipe is ruined

i demand 25 boxes of rockets and 6mil metal frags

[fervent dagger]

@balmy cypress I was banned for saying finger as well in chat. theres dudes saying the first person to say "finger" gets their base. but when you type the words by itself bans you

[balmy cypress]

send steam

[balmy cypress]

right away sir

https://tenor.com/view/krtek-vondrak-cisnik-vyplachni-si-gif-23738562

[fervent dagger]

76561199038184423

[balmy cypress]

Looking

fixed

the mute

[fervent dagger]

ty bro

[scarlet marsh]

https://steamcommunity.com/profiles/76561198261378416

[balmy cypress]

I see no ban at all

you sure you are not banned on a different server?

[modest lotus]

https://prnt.sc/bT47PVK0OwNp

Hi, my Rust suddenly developed this awful texture out of nowhere. How do I fix it? I was playing normally until yesterday, with all the textures fine...

It's simply impossible to distinguish between stone, sulfur, and metal; it's literally all a gray blur.

[scarlet marsh]

I'm going to check

[deep kelp]

theres a cheater help

theres a hard cheater on us main

[cinder zealot]

!report

[glass olive]

Hey, @deep kelp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deep kelp]

!report

[glass olive]

Hey, @deep kelp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deep kelp]

BRO I reporte him

hes not getting banned

helloooo???

sombody ban him bro

[violet needle]

<@&274971100184576010> can you check my apeal

tunak tunak

got banned when person wasnt on and im a vip player and it was a random

[long wren]

dont tag admin please

[carmine ridge]

is toria medium 2 weeks wipe

[vital geode]

My ban got changed from cheating to evasion without any „answer”

[long wren]

!appeal

[glass olive]

Hey, @vital geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital geode]

Yeah, but does the change of the ban from cheating to evasion means I have got the appeal rejected or is it still being processed

Cause I pretty much described the whole story in like 400 words since there was a mention of being as precise with description as possible and then got 0 response other than me not being able to see my appeal and change of the reason of ban

[solid lichen]

unban me please

[granite musk]

!ticket

[glass olive]

Hey, @granite musk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[floral dome]

how does one get whitelisted for a vpn on toria

[slim bluff]

Dear admin, please check my account. I have been playing on the .CO series servers for a long time. Today I wanted to log into coMedium, it showed that I cheated. I assure you that I am a green player and I did not cheat. I hope you can help me verify my situation. My STEID is 7656119840762789.

[jagged dagger]

!report

[glass olive]

Hey, @jagged dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marsh siren]

i need rust settings for 16gb ram send now here

[atomic pond]

Unban me please

[hollow lily]

bro i banned

but

what can i do

.co eu medium

[cobalt jackal]

If you see a message saying you’re cheating when trying to connect and believe it’s a mistake, you’ll need to submit a ban appeal through the support site so it can be reviewed properly:
https://rustoria.co/support/appeal

[cobalt jackal]

?steamid

[glass olive]

Hey, @hollow lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[iron lion]

holy server

[lofty quiver]

us main down?

[thorny galleon]

US MAIN IS FROZEN

[dense bridge]

US MAIN!

[cobalt jackal]

Thank you. We’re aware of the issue and it’s being looked into.

[wide monolith]

I JSUT LOST FULL AK KIT TO YO SHIT

[quaint thistle]

Eu main is stuck on receiving data

[fervent dagger]

Sever SOLG US OMG

[crisp kelp]

.pl

[fervent dagger]

US main completely sold

[cobalt jackal]

We’re aware of the issue and it’s being looked into.

[fervent dagger]

Massive lag and got raided during it WOW

[atomic pond]

Why my account is not unbanned yet?

[cobalt jackal]

If you’ve already submitted an appeal, you’ll need to wait for the admin team to review it. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

[keen spindle]

ROLLBACK

[atomic pond]

Ok, thanks

[fervent dagger]

The lag just costed our entire wipe L server

[atomic pond]

But I’m noob, not cheater, I don’t know how to cheat.🤦‍♂️

[keen spindle]

ROLLBACK

[cobalt jackal]

I understand how frustrating that can be, especially when it affects your wipe. Unfortunately, we can’t do anything about losses caused by lag, but the issue is being addressed.

[cobalt jackal]

I understand this is frustrating, but if you believe the ban is a mistake, the only way to have it reviewed is through the appeal system. There’s nothing that can be changed from Discord, so you’ll need to wait for the appeal decision.

[shrewd kite]

hi i got banned for no reason on rustoria BR MAIN for playing with cheater and no one of my teammates are banned, i think its a mistake

[cobalt jackal]

Hey, if you believe the ban was a mistake, you’ll need to submit a ban appeal through the support site so the admin team can review it. Make sure to include all relevant details there:
https://rustoria.co/support/appeal

[pure obsidian]

-76561199207336824- insane this is allowed on your servers (battlemetrics.com/players/1191969137)

[cobalt jackal]

If you believe a player is breaking the rules, please submit a player report through the support site and include all relevant evidence so the admin team can review it properly:
https://rustoria.co/support/report

[limber wasp]

Im unsure of the reason for my account suspension

[cobalt jackal]

?steamid

[glass olive]

Hey, @limber wasp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[limber wasp]

76561199212684700

[lofty quiver]

admin help rustoria us main

cheaters in our base

[glass olive]

Hey, @lofty quiver

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lofty quiver]

76561199853783546

[cobalt jackal]

forwarded

[rigid solar]

VPN ban

[cobalt jackal]

!appeal

[glass olive]

Hey, @rigid solar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

Hey, if you believe a player is breaking the rules, please submit a player report through the support site and include all relevant evidence so the admin team can review it properly:
https://rustoria.co/support/report

[lofty quiver]

we need help rq

they are in our base full rage

US Main

ty they got banned

[rigid solar]

vpn ban

@cobalt jackalim no cheating is vpn ban why?

[hollow lily]

76561199015998372

@cobalt jackal

please help

[wispy dirge]

What assistance are you in need of @hollow lily

[hollow lily]

cheating

.co eu medium

but

[wispy dirge]

Are you wanting to report someone for cheating?

[hollow lily]

me

green palyer

[sullen patio]

Appeal #96fce3 can someone please review my appeal. I made it 7 hours ago and I really want to hop on with the boys. Any help would be greatly appreciated!

[hollow lily]

need help

[quaint thistle]

!restart

What time do the servers restart

[wispy dirge]

You will hear back within 1-3 business days, they are usually quick with them

[sullen patio]

Ok thanks

[wispy dirge]

Which server

[quaint thistle]

Med

[wispy dirge]

Us or EU

[quaint thistle]

Eu

[sullen patio]

Do they get back to me on discord or through the website

[hollow lily]

@wispy dirge

but cheating

[wispy dirge]

For me it's around 1AM PST

[quaint thistle]

Alright thanks

[wispy dirge]

?link link your discord and the bot will DM you, don't link it and you have to check manually

[glass olive]

Hey, @sullen patio

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wispy dirge]

When you go to connect you get kicked with a ban message: Cheating?

[hollow lily]

yes

76561199015998372

I with my friend

[wispy dirge]

You will need to wait for an admin to check here then if it is not pulling up on the website.

They might be here, but could also be busy with other users

[tribal berry]

I haven't played Rust for a while, after a while I logged into Rustoria and out of nowhere I got banned, what should I do?

[wispy dirge]

?appeal

[glass olive]

Hey, @tribal berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten plover]

us main wokesha loot hogger and tron cheating

[wispy dirge]

?report

[glass olive]

Hey, @molten plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid solar]

i need help

im green player

why cheating

[wispy dirge]

?appeal

[glass olive]

Hey, @rigid solar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid solar]

I didn't cheat

Why was I banned?

[wispy dirge]

No one is saying you did or didn't, please put in an appeal and an admin will take a look 🙂

[rigid solar]

When will the administrator check?

[wispy dirge]

Well the standard response time is 1-3 business days, but... can be more or less based on the situation.

Give it some time

[rigid solar]

I submitted the ticket.

[wispy dirge]

Perfect, you should hear back soon

[rigid solar]

Please handle this as soon as possible, thank you very much.

How can I check the results handled by the administrator?

[wispy dirge]

?link - You can link your discord with Rustoria and the bot will DM you, or you will have to check the site manually for an update.

[glass olive]

Hey, @rigid solar

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[rigid solar]

@wispy dirgeThank you very much

[gritty linden]

A new account go in EU medium, why baned by reason of cheating?

[glacial canyon]

76561199861912575 Cheater in Rustoria Eu Long

[wispy dirge]

?report

[glass olive]

Hey, @glacial canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

?appeal

[glass olive]

Hey, @gritty linden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty linden]

OK

[quaint thistle]

Can’t join server/ stuck on receiving data

[wispy dirge]

You will need to rejoin.

[quaint thistle]

I did, my friend has the issue too, right before this I had 1400 ping lol

[wispy dirge]

Could be related to the earlier network issues

[shrewd verge]

11

[glacial canyon]

Ok thanks you

[heavy gulch]

what does high risk account mean

im a new player and got kicked

[shrewd verge]

Dear administrator, hello. I was banned because I used a VPN. I promise that I have not engaged in any cheating. I kindly ask you to help lift the ban. Thank you.

[heavy gulch]

Bruh i got banned for high risk account and before get kicked for « forbidden tool » as soon as i open my rgb app

[hollow lily]

hello admin
76561199015998372
When I go to connect i get kicked with a ban message: Cheating
please help me
appeal ban is nothing

[shrewd verge]

Dear administrator, hello. I was banned because I used a VPN. I promise that I have not engaged in any cheating. I kindly ask you to help lift the ban. Thank you.

[long wren]

!ricket

[remote venture]

!ticket

[glass olive]

Hey, @remote venture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial canyon]

There is no one taking care of our tickets

Cheaters can freely spoil the fun for other players

[glass olive]

Hey, @glacial canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Please be patient

[glacial canyon]

Okay, sorry

[raven mist]

!report

[glass olive]

Hey, @zenith glacier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

^

[sweet blaze]

!ticket

[glass olive]

Hey, @sweet blaze

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid solar]

report

[glass olive]

Hey, @rigid solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid solar]

vpn ban

My friend got banned, how can I help him appeal?

He didn't cheat

[violet ruin]

you dont help him

he appeals him self via website

!appeal

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lethal meteor]

i got highrisk account banned how can i appeal

[rigid solar]

@violet ruinWhat is a website?

[summer gull]

https://rustoria.co/support/appeal

[violet ruin]

?appeal

[glass olive]

Hey, @lethal meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

check supremes message

[rigid solar]

thanks you@violet ruin

[forest bone]

vpn ban

[long wren]

!appeal

[glass olive]

Hey, @forest bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital geode]

Any answer?

[opaque pelican]

support is so bad

why did many ppl get banned

[rigid solar]

report

[glass olive]

Hey, @rigid solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lethal meteor]

rustoria need appeal about use vpn?

[long wren]

we allow vpns

but dont have whitelist

[opaque pelican]

what does that mean

[long wren]

what?

[opaque pelican]

whitelist

[noble barn]

EU MEDIUM 76561199669629749 CHEATER

[lethal meteor]

what is highrisk account ban my kda is 2.33