support

[long wren]

since the number of vips is limited, they will be automatically restocked in the shop when another player's vip period expires.

You must check it yourself https://rustoria.co/support

[agile rampart]

i cant my acc is community ban i cant log in to see

[gentle hazel]

hi admins, I have a day and a half left before unblocking the game on your server, could you unblock this please?, I'm already tired of waiting

[torn bay]

I'm on your server, why did I get banned? I'm not using cheats, why are you banning me? hey admins

why

[balmy cypress]

?steamid

[glass olive]

Hey, @torn bay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn bay]

76561199597471669

[balmy cypress]

unbanned

connect in 5

[torn bay]

ok thx

why ı'm banned

[agile rampart]

yo luke can i apeal here bc i cant in the site it does not let me log in

[last scroll]

Hello, I was recently banned on Rustoria.eu main, and I would like to ask you to unban me, as I am not a cheater. https://steamcommunity.com/profiles/76561198357993138/

[glass olive]

Hey, @last scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

fixed

[balmy cypress]

send steam

[agile rampart]

https://steamcommunity.com/profiles/76561199334090111/

is that it

76561199334090111

[livid halo]

!ticket

[glass olive]

Hey, @livid halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[livid halo]

!report

[glass olive]

Hey, @livid halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hot stream]

I'm trying to access the Rustoria server, but it keeps kicking me with this message. How can I fix this? It lets me access other servers. [ERROR: Playing with a cheater]

help me please

[gentle ice]

@raven mist

you havent took a look please sir

[agile rampart]

yo luke

[dense sundial]

@raven mist can i send you a dm sir

[violet ruin]

what do you want to send him

[violet ruin]

whats the issue?

[violet ruin]

hey, you are banned for cheater association please appeal on our website!

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

please wait for @balmy cypress to respond

[dense sundial]

i have been banned for high risk account and my appeal got denied without response

[violet ruin]

hey, you always get a response in your appeal!

[dense sundial]

i didnt

[violet ruin]

dm me

[violet ruin]

anyways your ban is concluded and you have to play else where

[dense sundial]

done

[hot stream]

I don't understand why, since I only played on your server for a couple of hours, but I created an appeal on the website.

[violet ruin]

i dont ban people we'll see just wait for a response on your appeal

[hot stream]

thx)

[violet ruin]

no problem
also
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank flint]

What do u get for boosting the server?

[dense sundial]

@raven mist can i send you a dm

[violet ruin]

not sure maybe a cool role 😂

[wild hamlet]

Can someone please see Appeal #1bcda1 and Appeal #4930d9 because we've been waiting for 2 days

and we got banned for nothing

[pastel pasture]

Hi admin. Can you look #5c3deb. Friend connected but cant reply cus suspension. Can you remove suspension so he can type?

[long wren]

he got muted?

[pastel pasture]

No is ban, but appeal suspended even when he can connect they suspend, so he cannot reply.

[long wren]

appeal denied?

[pastel pasture]

No, only suspended

[long wren]

checked the admin's response?

[pastel pasture]

They say to him connect to server first. After connect, they suspend appeal. That why i ask for admin

to help him

[long wren]

appeals take 1-3 bussines days

[wild hamlet]

oh

[scenic heath]

We lived in a village, but someone was a troublemaker and the whole village was banned. We lived a few squares away from the village. We are honest players who live in the same house as player SKUF. He's already been unbanned

[long wren]

!appeal

[glass olive]

Hey, @scenic heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opaque pelican]

FIX EU MAIN THERE IS ALMOST 300 QUEUE BUT ONLY 675 SLOTS

[spring current]

EU EAST LONG just went down

[long wren]

not bug

[quick bluff]

Unban me

[opaque pelican]

how there is 300 queue

when will they add more slots

[spring current]

more slots makes the server more unstable

[long wren]

full pop

[spring current]

EU EAST LONG WENT DOWN

[opaque pelican]

it is full pop

and 300 in the queue

[long wren]

yes 675 max

[opaque pelican]

yesterday was 900

how only 675 today

[spring current]

Just buy vip....

[long wren]

The reason it's 900 is because it's the first wipeday

[opaque pelican]

okay its now 1k ppl overall

[oblique viper]

4 days and still no response for my unban

[opaque pelican]

almost as much as yesterday you wont add anything?

[long wren]

As time passes and data accumulates from players, the system automatically adjusts the pop limit.

because the staff can't make adjustments

[opaque pelican]

its been 4 hours and its been 300 queue ive been in queue for 5 hours this is not playable at all

[long wren]

If you really want to play, you can buy vip

I don't know if they have it in stock

[opaque pelican]

no stock

[spring current]

You should always buy vip before your other VIP expires

[long wren]

bad

[opaque pelican]

atleast add more stocks to ur vips

[opaque pelican]

eu main vip finished in the first day

[long wren]

There is also a quantity limit for vips.

[opaque pelican]

50 players

this server is buns all i do is buy vip to play in lag in wipe day and when i dont i wait in 6 hour queue

[long wren]

vips will be restocked when the vip period purchased by another player expires.

[scenic sedge]

any admins?

[grim sapphire]

I played with a cheater without knowing it at first and got banned, can I get unbanned?

[long wren]

what do you need help?

[scenic sedge]

can you join voice?

[long wren]

!appeal

[glass olive]

Hey, @grim sapphire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[scenic sedge]

i've put a ticket in

[long wren]

6 hours is a good amount of time. A few years ago, I had to wait about 10 hours.

[austere dome]

I never used cheats, but I got banned from the server.

[long wren]

!appealkr

[glass olive]

안녕하세요 @austere dome

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[long wren]

위에 글을 읽어보시고 웹사이트에서 항소를 제출해주세요

[long wren]

suspicious player?

[spring current]

Can someone check if EU EAST LONG is down , or if it's a ''me problem'''

[scenic sedge]

check dms

[long wren]

what your banned reason?

[opaque pelican]

and how is that my problem and how about the 2 vips i payed for and the wipe day was so laggy it timed me out 4 times

[scenic sedge]

teammate got a game suspension on rust & our whole team was perma banned from the server?

he wasnt even game banned or vac baned

[long wren]

No one blamed you

[scenic sedge]

its a "3 day suspensiono"

[long wren]

association ban?

[raven mist]

Whenever the gameban is lifted, youll also get unbanned

If it turns into a full ban. Youll be unbanned in 7 days most likely

[scenic sedge]

so we wont be perma banned?

if he is cheating

[raven mist]

Depends how many times youve been banned before for playing with a cheater

[scenic sedge]

never

[opaque pelican]

rustoria has bad servers

[long wren]

move #general

you dont need help

[spring current]

IS EU EAST LONG DOWN or it's a '''me problem''

[opaque pelican]

and you should fix ur servers

[pastel pasture]

Hi admin, can you look #5c3deb? Friend say he connect but appeal is suspended. u can unsuspend so he can reply?

[long wren]

what issue needs to be fixed?

pop issue?

[raven mist]

Eu east long has been forwarded

[opaque pelican]

and all the money i payed

just to get timed out 4 times in 1 wipe night

[spring current]

❤️

[long wren]

The vip you purchased has expired.

vip is for 30 days, not unlimited.

[opaque pelican]

yes

and all the wipe days in that month was so laggy

[long wren]

admin is also aware of that

[keen palm]

Hello, I have appealed for a ban and was told to connect to a server which I now have but the appeal has been suspended so I cant reply. Appeal #5c3deb

[long wren]

!steamid

[glass olive]

Hey, @keen palm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[short vessel]

hey is there anybody responding the ticket at all? it's been 16 hours

[raven mist]

If its an appeal that can take up to 1-3 work days

[empty gale]

Please tell me if the ban has been lifted or not? Or is the ban still in effect?

[oblique viper]

got same

[empty gale]

I played quietly, no one really bothered me, settled in the forest, where there was no one really, survived, did household chores, didn't even learn the first level workbench and got a bathhouse out of nowhere

[oblique viper]

im new player i get a ban fromp nowhere

20hours

[empty gale]

Maybe this attitude is because I'm from Russia?

[empty gale]

me 2000

[leaden kiln]

rustoria eu east laging, if someone can, check it please, 2+ seconds of delay when doing something

[spring current]

WAIT WHAT?

[warm cedar]

fix this shit east server. i cant move since like 30 minutes

[spring current]

EU EAST LONG is not down? WTF it is for me the last 30 minutes

[leaden kiln]

it is up, but lagging so hard

[warm cedar]

unplayable

[unkempt frost]

I cant even connect to it

least ur in xD

[spring current]

fuckkkkkkkkkkkk I was out when I got timed out with jackhammer full inv and ak in the middle on nowhere

😄

[warm cedar]

where did you time out

[spring current]

hihihihiihihhih

[leaden kiln]

xD

[raven mist]

Still having issues with eu long east?

[spring current]

lets hope wild animals lag too 😄

[leaden kiln]

lagging so hard, 2+ seconds of delay when doing something

and ppl can't connect

[raven mist]

Okay thank you, will poke the devs again

[warm cedar]

yes i cant do anything since +30 min

[unkempt frost]

cant connect

[warm cedar]

cant move, cant f1 kill, nothing

[spring current]

GOOD ! you better not fimd me sleeping 😄

[leaden kiln]

thx

[raven mist]

[leaden kiln]

[spring current]

@raven mist Poke the devs with your hard wood, if you know what I mean 😄

[snow frost]

is this banable his entire team abusing it https://medal.tv/games/rust/clips/lSyQO96SaSPXcFicA?invite=cr-MSxsT1osNTE1NjMwOTkw

[raven mist]

Dayum

[spring current]

@snow frost yes

but it's also a facepunch issue

same as building bases inside there

[leaden kiln]

@raven mist btw, Do you know of any other ways to fix the "receiving data" issue? Other than reconnecting or restarting the computer, I've been having this problem for nine days now, only on Rustoria EU East. I've already bought more than five different routers, and nothing helps.

[spring current]

@leaden kiln try using a VPN fixed it for me last wipe

[raven mist]

Nothing you can do to fix that

[leaden kiln]

i am using gearup, noping, exitlag

[raven mist]

its been a long term rust bug im afraid

[leaden kiln]

nothing helped

[spring current]

pfff

[blazing rapids]

hey guys I have reported someone on three separate wipes for blatant cheating. they already have a VAC ban on their account, but every time I report them on the rustoria.co website they just respond with "they have went offline before I was able to conduct an investigation". do I just need to report them again and again when they come back online? they seem to quickly log on cheat then just log off so they never get banned

[leaden kiln]

what vpn helped u? can u dm me it name?

[spring current]

Nortom

[raven mist]

Yes please, we'll try to check as quick as humanly possible

[leaden kiln]

it is not banned from rustoria?

[spring current]

Well I made a ticket and an admin told me to use it so i guess no

[leaden kiln]

okey

[dire ingot]

how can i report a cheater here in discord?

[spring current]

it even has a free mode

[leaden kiln]

i will try, thx

[blazing rapids]

is having a VAC ban not enough for an instant ban on rustoria?

[raven mist]

We dont moderate vac bans no

[raven mist]

We dont ban for VPNS, however you might get unlucky

pro's and cons i guess

[leaden kiln]

what do u mean "however you might get unlucky"

[spring current]

flagged

for ban evadin

[raven mist]

Not neccesarly flagged, if you use an IP a cheater used you'd might be banned and need to appeal

[spring current]

or that !!!

[leaden kiln]

ah, i got u

i got it this wipe as well 😄 cause of gearup

[warm cedar]

any update for east? i finally died but cant spawn

[raven mist]

Are you able to join back?

[raven mist]

Whats your steamid? Gathering more info for our host

[warm cedar]

76561198251774606

[spring current]

@raven mist no i can not

[raven mist]

Alright

[spring current]

connection attemp failed

[stone island]

Hello please i need help o got banned on rustoria all servers and I cant join from days and i gave a ban appeal and still 2 days nothing

[long wren]

typically a response to an appeal will take 1-3 days.

[grave quail]

?

[stone island]

So what's the ban reason

[long wren]

You can find out by trying to connect to the server.

[stone island]

No cheating no talk trash nothing just playing

I tried it says account high risk

I didnt get it

[long wren]

that your banned reason

[stone island]

Yes but I didnt cheat in my life on that game what can I do

?

[long wren]

You just have to wait for the response to your appeal.

[stone island]

Ok

[spring current]

@raven mist Are you sure you poke them in the right spot ''wink wink''?

still not working

[pastel pasture]

Hi admin, can you look #5c3deb? Friend say he connect but appeal is suspended. u can unsuspend so he can reply?

[raven mist]

Can you try to connect with a VPN possibly?

seems like this fixed it for someone, just as a workaround for now

[spring current]

I will redownload proton VPN and check

@raven mist I am using Proton VPN and it seems I am able to join just fine!!!

[raven mist]

Thats good, please do use it for now and we'll do what we can

ill keep poking

[spring current]

OFC . last time it had to do something about the ''pipeline'' of the ISP if that helps

[raven mist]

You mean routing issues? 😄

[vapid aspen]

hey bro my team was banned for playing with cheater

[robust musk]

!appeal your whole team needs to make an appeal

[glass olive]

Hey, @vapid aspen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spring current]

@raven mist I didnt really understood anything ..... but it was one of high ups that helped me,. maybe you can find my latest network ticket if you keep track

[raven mist]

Ah probably Caelifera helped you

[spring current]

exactly

[raven mist]

[spring current]

What can I say I am 'ONE' of those guys

[cobalt pelican]

Hi hi,

We submit a ticket

Can we go on a voice chat with the team regarding a ban?

Thanks

[robust musk]

we do not take appeals or reports trough discord, if you made a ticket best to do is just wait for a response while an admin reviews your ticket :).

or are there any more questions that i can maybe awnser?

[cobalt pelican]

Okk. we will wait then

[cobalt pelican]

Just we'd like to know who was cheating in our team, so that we stop to play with that person. Is it possible to know that?

[robust musk]

i do not think we would allow that due to privacy reasons

[raven mist]

We sure can, whats your steamid?

[robust musk]

damn

[light flint]

xD

[cobalt pelican]

76561198198415907

If you want other steamID from the team, feel free to ask.

[light flint]

765611991708548

[raven mist]

Same team?

[cobalt pelican]

yes

[light flint]

DoGx

765611984339968

[raven mist]

This player was "Zarou"

[fleet maple]

76561199351027988

DoGx Zrk

[earnest sky]

hey

i go in sup

?

[raven mist]

No, you wont be unbanned 😄

[earnest sky]

no i dont want

[raven mist]

So what do you want?

[pastel pasture]

Hi admin, can you look #5c3deb? Friend say he connect but appeal is suspended. u can unsuspend so he can reply?

[earnest sky]

I just want to get my friends out of this for something they don't know about

[cobalt pelican]

The team was completely unaware that there was a cheater and we deciced to not play with him anymore.

Apparently zarou the cheater admitted his wrongdoing after talking with us, and we'd like to know if the team will be unbaned as we were completely unaware of the cheat from that player.

Thanks for your reply.

[raven mist]

You shouldve thought about that earlier

Hope u feel very bad about it as well!

[raven mist]

Probably in 7D

appeal and the banning admin will reply to you there

[sick drift]

cannot connect to eu east long

[raven mist]

Using a VPN is a working workaround as for now

[cobalt pelican]

Ok thank you for the reply, wish you a great day 🙂

[sick drift]

says connection attempt failed

[sick drift]

not using a vpn

[raven mist]

I know, but thats me telling you the solution 😄

[sick drift]

ahhh okay

[jaunty agate]

Hi iam Playing on a eu server with 130 ping (im eu) and i get lag spikes up to 10k ping sometimes and every other server is working i only lag on this one does any1 know what the problem is?

[drowsy sleet]

i got banned for using a vpn

cheating i think the vpn had a ban on it

[raven mist]

!steamid

[glass olive]

Hey, @drowsy sleet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy sleet]

76561199050006206

[gilded mantle]

Help please, I logged in and I had potato graphics I started to re-login to the rust, but due to the fact that it took me a long time to load the rust, I didn’t have time and now I’m standing in line again

[long wren]

we cant que skip

[gilded mantle]

Oh, ok, no problem

[long wren]

akaik, this is a rust issue

[rapid compass]

ban evading from 4 years ago is punishable?

[long wren]

!steamid

[glass olive]

Hey, @foggy swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

forwarded to admin

[rapid compass]

if a guy is ban evading from 10 years ago is that still bannable? is there a time limit or what how does this work

[gusty radish]

RUSTORIA EU EAST LONG FRIZING LAGING PLS HELP SERVER

[long wren]

Yes most are permanent ban

[rapid compass]

crazy

[sick axle]

how i can Verifie me?

[rapid compass]

why most so some arent?

[hexed nimbus]

!verify

[glass olive]

Hey, @sick axle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

who?

[rapid compass]

you said most are permantly banned so who doesnt get banned

[hexed nimbus]

Depends on situation

[proven lily]

wsp admins

why i got banned for high risk account?

but on website i can't see my ban

my steamid - 76561199321657575

[pastel pasture]

admin on?

[proven lily]

nah

[hearty surge]

!appeal

[glass olive]

Hey, @proven lily

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty surge]

How can we help?

[pastel pasture]

Need admin for help

[ocean thistle]

Your ban will remain.

[hearty surge]

Inform me what you need help with and maybe we can help

[pastel pasture]

I am help friend, if u can look this

[ocean thistle]

You can connect again in 15 minutes.

[proven lily]

bro

i can't, its can't find my ban

it says "ban not found"

[shadow nimbus]

Hey i got banned for high risk account but i cant submit an appeal on the website could i have a little help?

[dense sundial]

@ocean thistle can i dm you

[proven lily]

and "We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again."

[shadow nimbus]

i can provide whatever proof im not sure why i was banned to be honest but if i can talk to someone that would help

[violet ruin]

!appeal

[glass olive]

Hey, @shadow nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

please appeal there, and if you cant let me know the error

[violet ruin]

?steamid

[glass olive]

Hey, @proven lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proven lily]

76561199321657575

[violet ruin]

forwarded pls wait

[shadow nimbus]

its not letting me submit the appeal on the site even though ive waited more than 30mins

76561198867480260

[cinder drift]

i loaded in the game and it kicked me out

now i have a que againand there is no que skips

[hardy spear]

!appeal

[glass olive]

Hey, @hardy spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proven lily]

lmk

[shadow nimbus]

i got banned for high risk account but i cant submit an appeal on the website even though ive waited more than 30mins, im new to rust and not sure why i got banned could i have a little help? 76561198867480260

[boreal condor]

Eu Low Pop is being doxxed

by Melina

[livid saddle]

please check Ticket #40ad5a asap, blatant fresh acc

[rapid compass]

@hearty surge

@neat pumice

[hearty surge]

@rapid compass What’s up?

[rapid compass]

d wdw

[proven lily]

@violet ruin whats there

[dry garnet]

I was approved for a ticket on your website to unblock my account. I tried to log in when the ticket was first approved, but I was still banned. Today, I tried to log in three times, but I was still banned. The last time I logged in, it also said I was banned, but they also wrote in the chat that I was banned again for Evasion.

[gilded widget]

Guys, can you check my ticket... PAID VIP but don`t have VIP active...

[violet ruin]

no response yet

[shadow nimbus]

i got banned for high risk account but i cant submit an appeal on the website even though ive waited more than 30mins, im new to rust and not sure why i got banned could i have a little help from any mods? 76561198867480260

[long wren]

!appeal

[glass olive]

Hey, @shadow nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

did you make payment ticket?

[gilded widget]

I did, but I`m missing the wipe

thats why I`m asking for help

[long wren]

can you post appeal approved ss?

[shadow nimbus]

it does not let me make an appeal it says there is no ban to appeal. my friends who arent new told me to contact someone here since its odd that its not working

[long wren]

because only few admin can handle

[shadow nimbus]

i also made a ticket for an unrelated topic since i didnt know what else to do Ticket #42f92c

[long wren]

!steamid

[glass olive]

Hey, @dry garnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dry garnet]

https://steamcommunity.com/profiles/76561199259115661/

[dry garnet]

76561199259115661

[long wren]

ban evasion?

[dry garnet]

yes

[long wren]

forwarded to admin

[dry garnet]

thanks

[shadow nimbus]

could i please have some help as well im not able to submit an appeal and im missing a lot ive waited past the 30mins

[hidden bridge]

anyway to look at my ticket real quick

[spare marten]

can an admin look at my appeal 🥺

[hexed nimbus]

1 to 3 business days

[hidden bridge]

Ticket #8a3fff please 🙏 ❤️

[sharp nexus]

Appeal #50ce2c
May I know the reason for the rejection?

[long wren]

No we dont share

[sharp nexus]

When can i file a second appeal? I don’t use cheats, I didn’t play with a cheater, our team was banned, everyone expect me was unbanned, why can’t i find out the reason?

[long wren]

If the appeal is denied, you cannot reappeal.

[sharp nexus]

I don’t understand why everyone is treating me so badly. I did everything they asked, but my teammates got unbanned and I didn’t (High risk acc)

[spring current]

Most likely your ''friends'' snitched on you and put all the blame on you

Happens to the best of the families

[sharp nexus]

No)

[regal ferry]

are the conveyers slower on rustoria long or am i going insane ?

[spring current]

I Swear to GOD you are not./...... For the last few hours they are so freaking slow on EU EAST long

[regal ferry]

my furnaces are done smelting the ore before pulling in new one

[spring current]

@sharp nexus Not kidding mate, you never get betrayed by an enemy it's always the ones we call friends that pull us down

[civic dragon]

how do i get un chat banned

i got banned for 12 hours for saying hunger

[long wren]

!appeal

[glass olive]

Hey, @civic dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bright prism]

!appeal

[glass olive]

Hey, @bright prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viral nymph]

hello anyone availbe

[violet ruin]

elaborate what u mean by 0 days

did it just happen?

[grave quail]

after restart fix?

[gentle ice]

I still had no response or contact from management

imma start losin ma mind

[keen cape]

I appealed Saturday and still haven’t gotten a response

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

what do you mean?

[dry garnet]

Why haven't I been unlocked on the server yet when the appeal was reviewed more than 24 hours ago and approved?

[violet ruin]

maybe yeah

should be fine then, before playing read #rules to make sure

[errant mason]

Can anyone tell me why I can't log into Rastoria servers (I'm getting kicked because of cheating) even though I haven't played Rastoria before and I don't play with cheats

[keen bone]

nah this is crazy <@&274971100184576010> 76561198150670163 mutiple bans on account and he is just allowed to play? and you guys wonder why so many people cheat on rustoria? gtfo

[shy remnant]

!report

[glass olive]

Hey, @keen bone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gentle ice]

you what do you mean

im here since days, no one helping me

i cant create a ticket, i cant contact anyone

i just wanted to play damn game

[keen bone]

WHY ARE THEY EVEN ALLOWED TO JOIN IN THE FUCKING FIRST PLACE

[shy remnant]

Why wouldn’t they be ?

[gentle ice]

idk why this server is so painful to just play

[keen bone]

would you allow a rapist around your wife? no? probably cus he'd do it again right? XD

[shy remnant]

You’re comparing something that’s not comparable

[gentle ice]

they were prolly banned on cs2 ages ago

[shy remnant]

It’s a video game

[violet ruin]

why can't you tell me why you cant create it

[gentle ice]

i would like to talk with someone who is in charge

im here before new years eve

[keen bone]

why are they not? Both are wrong no?

[violet ruin]

alright wait for a response from a higher up then

[gentle ice]

everyone has this, its just cs:go skin changers, nothing more lol

[shy remnant]

You’ve never ever ever been muted or banned from anything for any reason in your entire life ?

Or been arrested by the police for driving too fast or anything ?

[gentle ice]

@shy remnant Hey sir, can you help me, i just would like to play on premium servers

[keen bone]

i got arrested for selling weed, what you think happened? Mf ofc i done that shit again

[dry garnet]

Why haven't I been unlocked on the server yet when the appeal was reviewed more than 24 hours ago and approved?

[keen bone]

you dumb?

[shy remnant]

So you should not be able to interact with any human ever again then ? Else you’ll sell drugs to them as you already did

According to what you’re saying

[gentle ice]

at least you got a response, i aint got anyone since last year

[dry garnet]

Have you tried writing the ticket again?

[gentle ice]

i cant do it brother, it says you cant write and contact management which everyone ignores me

idk how you all playing the game

my kicking reason was high-risk-account but the thing is, if i had a chance to talk anyone, im pretty sure they wouldve know that is a mistake

[keen bone]

"your comparing stuf thats not comparable"

Same type shi right?

[shy remnant]

I am playing your own game here

In case u did not get it, that was sarcastic

[keen bone]

If someone stole a car, and then they went to jail, stole a car again, went to jail , rinse and repeat, wtf you think would happen again lil bro?

[violet ruin]

I can see why
You are denying my help

[gentle ice]

I need help, you can help me?

[shy remnant]

Anyway, we will not ban everyone that has a ban on another game or another plateform or anything just because they have a ban record. If they were banned on Rustoria or rust, they would be banned from here, else there’s no reason to

[gentle ice]

It says chat moderator, i dont think you are able to see my ticket on website or can help, didnt mean to offend you

[shy remnant]

Now submit a ticket if you think they are cheating

!report

[glass olive]

Hey, @shy remnant

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

^

[gentle ice]

hoo hoo, i just cant play the game thanks...

[agile dust]

Could I message you privately

issue I don't know how fix

[gentle ice]

@keen bone be thankful to everyone, you are in game at least 😭

[keen bone]

then you wonder why so many cheaters eh? fuck it, gotta get that paper in from the cheaters too i guess huh, safe bro,

[keen bone]

just go to a better server bro, theses are filled with cheaters now and the admins basically support it =]

[shy remnant]

Irrelevant reasoning again

Now please head to #general

Your question was answered

[gentle ice]

thank you everyone, thank you

i cant create a ticket

[keen bone]

Fack off pixel ya muppet

[shy remnant]

!appeal

[glass olive]

Hey, @gentle ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gentle ice]

i cant do that sir

[shy remnant]

And you’ll make a u turn on #rules also

[gentle ice]

im trying to say that here, i cant make a ticket, it does not allow me to do and says contact admin

[dry garnet]

Why are you blocked?

[gentle ice]

i dont know, i have not played at all, i just bought the game and tried to play on server

my friends told me BUY RUST LETS PLAY DUMB and i did, i even deposited money for premium i didnt know what was it

[dry garnet]

well, that's probably because you don't have enough hours on the app.

[dry garnet]

Have you tried buying skins?

[gentle ice]

if you guys kick me how i am supposed to play

i did buy lots of it, all dlcs too

look

[shy remnant]

!steamid @gentle ice

[glass olive]

Hey, @gentle ice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gentle ice]

i aint jokin when i say that

[gentle ice]

76561198797125206

im ready to prove everything, i just like to play with my friends

[shy remnant]

You’re trying to make an appeal or a ticket ?

[dry garnet]

your inventory is worth more than $15?

[shy remnant]

Cause you need to make an appeal not a ticket

[gentle ice]

i cant

[shy remnant]

Screen the appeal part please

[harsh egret]

Its been more than 3 days and still no reply to my appeal

[gentle ice]

it says you already appeal but i didnt saw the response and ticket go brr

[shy remnant]

Well you can see the response in the appeal you’ve already created then

There you go

The appeal was denied

[gentle ice]

i cant type anything

i dont have any other rust account

[shy remnant]

You can’t type anything cause the appel is denied

[gentle ice]

how can i play then

[shy remnant]

You can not

[gentle ice]

its been weeks

[dry garnet]

Why haven't I been unlocked on the server yet when the appeal was reviewed more than 24 hours ago and approved?

[gentle ice]

why i am not allowed to play?

[shy remnant]

I am afraid than an appeal denied is final as decision and will not allow you to play Rustoria again

[gentle ice]

may i know the reason, i dont think i did anything cuz i aint played

[violet ruin]

?steamid

[glass olive]

Hey, @dry garnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gentle ice]

so is that it? if i dont be a donator i cant play?

[dry garnet]

76561199259115661

[shy remnant]

I do not know, I am not the banning admin

VIP has nothing to do with bans ?

[gentle ice]

this thing taking too much money from my wallet, and i cant even play

[violet ruin]

@shy remnant please^

[shy remnant]

I can not, on phone sorry

[violet ruin]

alright @dry garnet please wait will forward ur issue

[gentle ice]

if you guys ban a person without saying any reason, how you guys expect to get any players idk

[shy remnant]

Ban reason is « High Risk Account »

[gentle ice]

just denied and i saw someone saying same thing and he solved his problem after talking with admin

if you dont reply in 24hrs, it goes denied

[shy remnant]

It’s been investigated that your account is too high risk to play Rustoria

[gentle ice]

he asked a question and i was not able to type

[violet ruin]

Google what a high risk account is, its stated in your ban reason

[gentle ice]

and ticket go denied cuz of 24 hours of inactivity

[shy remnant]

No we don’t deny out of inactivity

[gentle ice]

you aint know a thing, i just saw a person here earlier today fixed his issue and it was exact same

[dry garnet]

Should I write to him?

[shy remnant]

They denied it cause they found enough evidence to deny it

[gentle ice]

what evidence i havent played the game

[violet ruin]

No. I will inform you or some other staff will inform you with further details

[gentle ice]

you all act like im child demolisher or something like that

playin fivem was not like that non sense bans

[shy remnant]

Evidences are kept internally,sorry

[gentle ice]

evidence = he is new, just ban him

i just started the game you dawg you say evidence

imma shot 10 bullets on ma head and write to wall "RUSTORIA BANNED, SO I HARAKIRI" and yall go news fr

im here just cuz my friends said go appeal

i aint even know how to play the damn game other than hittin a tree with damn rock

[violet ruin]

Everything was explained to you, sorry but the ban is final. You will have to play elsewhere

[gentle ice]

stop ball lickin dawg

i just contacted to one of admins earlier today

he said he will help me but went to sleep

now you all say different thing is insane

[violet ruin]

which admin?

[gentle ice]

@raven mist said he will help me

i dm'd him bout that

also

[violet ruin]

wait for a reponse from him then,

[gentle ice]

yall being cockhead to me is unfair

[shy remnant]

Please, stop (#support message)

[gentle ice]

while there is someone who fixed his issue

2 chat cocksucker told him go off and he didnt give up

he solved his issue

i have same issue but yall act like im crazy

@neat pumice

[shy remnant]

Just giving facts man, appeal denied = decision is final. I understand it is frustrating but I can’t help more with a denied appeal

[gentle ice]

i have faith in this person

he seems to solve issues

[misty scroll]

Send me all your accounts in DM please

And stop insulting staff

[violet ruin]

Sorry, but your appeal is not approved. It is denied and you will have to unfortunately play elsewhere.

[dry garnet]

but why am I willing to do anything to play on your server, and you've even approved my appeal?

[violet ruin]

I have been informed its declined not approved

[dry garnet]

now it's approved for some reason

I've been playing on this account for about 3 hours, and I've bought a few skins from DLS. Why doesn't the stone have any trust?

Why did you approve at first, and then you didn't like something and gave a different verdict? Why can't you give me a second chance?

[quasi spoke]

fl2q i aint no admin but it realy isnt worth arguing it here lad or women

[dry garnet]

you gave the child a candy and then took it away

[dry garnet]

why?

[quasi spoke]

It just aint going to get you anywhere

[dry garnet]

I just want to get justice.

[misty scroll]

https://i.schaadt.gg/cae19b8a-94d8-46e8-aa68-c00ebed192e9.png

Justice was served.

[dry garnet]

I wrote in an appeal that I had been in the army for one year

Why would I risk my account now?

[misty scroll]

Someone else got some of your other accounts banned then 😛

[dry garnet]

and now I won't be able to remove my block on your server at all?

[misty scroll]

Nope

Time to find a different server to play on

[dry garnet]

But why did you approve the application in the first place?

[dry garnet]

Why won't you give me another chance?

[misty scroll]

It was not supposed to have been marked approved, hence why you were never unbanned

[dry garnet]

I really want to play on your server

[misty scroll]

You can't

You're not welcome here anymore

[dry garnet]

I only have a ban on your server, and I just wanted to remove the ban on your server

[misty scroll]

You're not welcome on Rustoria

[dry garnet]

What have I done to deserve this treatment?

[misty scroll]

Don't act innocent all of a sudden, you and I both know why you're not allowed here

[dry garnet]

I honestly don't understand.

[misty scroll]

You broke the rules, you got banned. Nothing more, nothing less.

[dry garnet]

I understand that I'm just a nobody in your big company, but even if I'm wrong, I'm sorry.

Okay, good luck, thanks for your time(

[marsh atlas]

hello have a question

trying to load onto eu east long but it is not lettting me connect along with 3 others in my group

wanted to see if there are connection problems since i see nth in announcements

@misty scroll

[dusk flower]

How can we report a player?

[fathom yew]

Appeal #7d933e

[dry garnet]

F7 or on the off-site rastoria

[glass olive]

Hey, @dusk flower

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

takes 1-3 business days to process, could take longer or earlier depends on your situation

[umbral heart]

!support

[hexed nimbus]

Just type the question

You can’t

And why ask a bot he will not reply

I says app behind it

But you got banned that ban is now 1 year old and you wanne play on a new account ?

Bought the account. Oh oh. Might wanne get a refund it’s against steam TOS to buy/sell accounts the can just suspend it and you got no account and no money

Well it prob had a reason

Well did you make a appeal for it yet ?

Did you get the gameban while playing Rustoria ?

You will get that banned also for evasion

But a gamebanned account. You just have to appeal and take it from there as that’s the only way to fix it

!appeal

[glass olive]

Hey, @high flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Well denied is the final decision and you gotta look for a new server mate

All appeals get looked at by admins not bots

[high flax]

Wow, he's such a mean guy. I'm sure you're a fat virgin with an absurd sense of power, just because you're an admin of an online game. Thanks for your help, you obese person.

[dense flower]

!appeal

[glass olive]

Hey, @dense flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense flower]

yo can i get unbanned please

i got banned for cheating?

i am a new player

maybe that's why?

[fair plover]

Hiii. I can't connect to the server Rustoria.Co Br Main. When I try to get my character out of the sleeping bag, the game sends me back to the main menu with the following message: disconnected: time out or disconnected: unresponsive. This is something that happens only in this server.

Please Help ;;

[dense flower]

@hollow cosmos @lime sierra @austere quest

[fair plover]

I tried with a vpn, verifying game files, resetting DNS and internet settings, with an ethernet, without an ethernet and i can't solve this problem

[austere quest]

!steamid

[glass olive]

Hey, @dense flower

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense flower]

76561198368419199

[austere quest]

Hmm, not too sure especially with some of the things you've tried. I would suggest making a ticket in #network-support-old

[dense flower]

thanks for looking into it

my base about to get raided ;-;

[fair plover]

I already did that, and the website support team directed me to Discord so I could resolve my issue with you.

[austere quest]

Give it a few minutes and then you should be able to join!

[dense flower]

thanks hyoid!

[austere quest]

You've tried the website or the #network-support-old channel?

They are different, just want to make sure.

The #network-support-old goes beyond what we do within tickets on our website.

[fair plover]

thanks!

[exotic heron]

yo

this guy got banned 76561198026994571 ?

cyz he was rage chacking and our tickets got closed

[ivory helm]

Missed this channel... I'm trying to get a subscription for US Long but the when I do the paypal button it hands off and says something went wrong with a Try Again button.

[vernal coral]

76561198203114718 ban him before u type that he want offline

[rain forge]

why does it say "cheating" when I log in to the server? I've never had any cheats, and I've never used any third-party macros. I can log in to other official servers without any problems.

[gentle ridge]

I get this message when I try to log into the BR main server, and my account is new. I've only been playing for a short time, but it won't let me in. Does anyone know anything about this?

[robust musk]

!appeal

[glass olive]

Hey, @rain forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy glen]

whos an admin

i need to talk

76561199319972341 is cheating, straight headshots to wolfhead kit in pitch black with revo from 85 meters. someone please look into him. first started playing 2 days ago an hour on server and has bunch of guns in a 2x1

[sage raven]

rustoria us main steam id 76561198774529881 is cheating. He has 70 hours total and has been on the server for 7 hours need him banned please

[sturdy glen]

W ADMINS

[earnest quiver]

!ticket

[glass olive]

Hey, @sage raven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

!ticket

[glass olive]

Hey, @sturdy glen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

!appeal

[glass olive]

Hey, @gentle ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

#payment-support

[stark widget]

any admin on rn?

banned for cheating AGAIN for vpn 💔

76561198973497668

confused cause my vpn said it was off idk why its doing it again smh

[earnest quiver]

!appeal

[glass olive]

Hey, @stark widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark widget]

right forgot 2 secs

done

[stark widget]

i did it

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark widget]

bruh

theres no active admins on? this has happened before and they did it in like 2 minutes

this is the 3rd time its happened, my vpn keeps getting me banned

[winter sonnet]

so i get banned for playing with a cheater. how long is my ban?

[desert moat]

i want to report someone

how do i report to admin

player is actively cheating

[glass olive]

Hey, @desert moat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[desert moat]

im not banned

look at him

text an admin

[long wren]

we dont take report in discord

[timber bridge]

using the report system will send a report to the next available admin! 🙂

[long wren]

You can find out the expiration date when you try to connect to the server.

[dusty kettle]

generar ticket

[vagrant hinge]

Hacker in BR LONG , no disimulating

[glass olive]

Hey, @vagrant hinge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vagrant hinge]

Any admin take my ticket please

all day cheating and nothing , he is playing right now

prefire and only head

[timber bridge]

The ticket goes to the next available admin, be patient in the meantime.

[long wren]

!ticket

[glass olive]

Hey, @dusty kettle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vagrant hinge]

This is the 3 time I am reporting this guy and nothing

[regal pier]

Why am I banned? Can anyone help me?

[long wren]

!appeal

[glass olive]

Hey, @regal pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal pier]

So I've already filed an appeal

[long wren]

thank

please read adove

[regal pier]

I filed an appeal a year ago, I was told to talk to Amin Mark

Crazy?

[long wren]

Yes, mark will not unban you.

You can't play rustoria

move #general

[regal pier]

Why

Why am I banned for no reason?

[long wren]

You can find out by trying to connect to the server. 🙂

I think you know that too

[regal pier]

I've never played on the story in my life, I tried to log in but I was already banned

And I just bought it then

[long wren]

ah

You can't play in rustoria

move #general

I think I said this last year too.

[lavish mulch]

You mentioned the wrong person.

[regal pier]

I bought dls, skins and I was just banned, it's not fair

[regal pier]

I bought dls, skins and I was just banned, it's not fair

[long wren]

The good news is that you are only banned from rustoria and can play on other servers.

[long wren]

#general

[regal pier]

Please review my ban again

I was banned for nothing, there is no evidence

[long wren]

The reason is displayed when you connect to the server. !

[rancid zealot]

Where can I report a cheater

[rocky sierra]

can some1 look at Appeal #7dcab6 i posted it 5 days ago and it never got looked at

[long wren]

!ticket

[glass olive]

Hey, @rancid zealot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager belfry]

Hello, I am being kicked out of the server with an empty sign and it says cheating But I don't play with cheats, and I have a clean PC. I played yesterday, and today I log in and that's it.

[static scarab]

!appeal

[glass olive]

Hey, @eager belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[static scarab]

You can open a appeal at that link.

[potent gust]

this bro didn't even kill anyone yesterday

@static scarab

[lilac plover]

DOBBY

POLAR

SHIN

SEKIGAN

this mens in rustoria long br

cheating

too much

[static scarab]

You can send all the information through an appeal. I suggest opening one.

[static scarab]

!ticket

[glass olive]

Hey, @lilac plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[static scarab]

You can report it from here.

[nocturne dawn]

did i get denied for apeal?

[rancid zealot]

I want to report a cheater

[static scarab]

!ticket

[glass olive]

Hey, @rancid zealot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[burnt urchin]

!ticket

[glass olive]

Hey, @burnt urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[valid arrow]

YO

so this dude is falsely accusing us of insiding even though he never had access to the base and we kicked him out because he has a history of insiding now our team is gettign reported to the admins and we have chatproof of us talking about us thinking about remving him because he suspiciously kept asking for a bag in base and we said in teamchat to kick him

[lilac jungle]

I can't log into the server! I get a "cheating" error. Please solve my problem.

[earnest quiver]

!appeal

[glass olive]

Hey, @lilac jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lilac jungle]

In 3 days, my house will rot. Thanks, I've had my fill of playing, goodbye.

[raven mist]

Insiding is not against the rules tho

[valid arrow]

lmao hes trying to scare ys

us

shenzy ca nyou join this gc he doesnt believe us lmao @raven mist

[raven mist]

I dont need to? 😛

[long wren]

?

[raven mist]

Handle your own internal drama

[valid arrow]

he jst doesnt believe u

[raven mist]

Insiding

is

not

against

the

rules

easy

[fathom yew]

I changed my Steam username through a browser and logged back into the game, resulting in a high-risk account. I did this through a VPN. Can you help me? I'm create an appeal. Appeal #7d933e ❤️ ❤️

[long wren]

only banning admin can reply

#payment-support

[fathom yew]

sry , thx

[abstract scaffold]

!ticket

[glass olive]

Hey, @abstract scaffold

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fathom yew]

I was gone for a couple of minutes. Maybe it's an automatic block? I just hid my steam profile and changed my nickname.
This is not a new account, and many hours have been played this week.
I really count on your help
All that remains is to wait for a response in the appeal?

[empty gale]

What does this mean and where can I see the administrator's decision on this ticket?

[long wren]

If you have submitted an appeal, you just need to wait for a response.

[empty gale]

there was no feedback

[long wren]

have you submitted an appeal?

[empty gale]

The website says it's been appealed, but I haven't received a response and I don't know the administrator's decision. I still can't access the server.

[long wren]

please check previous appeals

[empty gale]

Where can I watch them?

[long wren]

https://rustoria.co/support

[empty gale]

I haven't seen this appeal. How can I resubmit the appeal? I'll provide all the details.

I really haven't seen any feedback.

[long wren]

Yes, you have received a response from the admin and your appeal has been denied.

[empty gale]

I didn't know about the admin's response, how can I resubmit the request to calculate all the data you need?

[acoustic cape]

Where can I file a complaint about people building a house in the shape of a swastika?

[empty gale]

I provide everything that is required

[long wren]

If the appeal is denied, the result is final.

[empty gale]

Dear administrators, please give me one more chance to file an appeal, I will provide all the information that will be required.

[long wren]

!ticket

[glass olive]

Hey, @acoustic cape

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

with proof

[empty gale]

Dear administrators, please give me one more chance to file an appeal, I will provide all the information that will be required.

[long wren]

#general

you dont need help

[oblique viper]

waiting for response at my appeal during 5 days i get banned for nothing im patient but can you PLEASE unabn me

[ocean thistle]

You submitted your appeal 2 days ago and it was denied yesterday.

[unique pumice]

why if i cancelled every subscription every months and days he tell me to pay wen i dont want pay

[raven mist]

!cancel

[glass olive]

Hey, @unique pumice

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[raven mist]

did you do this?

[unique pumice]

yes

[raven mist]

Then make a #payment-support ticket please explaining your case

[unique pumice]

ok i did it two minutes ago

[oblique viper]

denied ???? LOL im new player i come from ps5 and you ban me for litteraly no reason

[zealous harness]

The admins are great, but they just ban people for no reason. They played with a pack, and there were no cheats. It was just a ban. I'm shocked by the administration!!!

[long wren]

We don't ban players without reason. @oblique viper @zealous harness

🙃

[oblique viper]

reason of my ban ?

[raven mist]

High risk account

as stated

🙂

[oblique viper]

what does it mean ?

[long wren]

You can find out by trying to connect to the server.

[raven mist]

It means your account is to much of a risk to play here

you're free to play elsewhere

[oblique viper]

like im too strong for a new player ?

[raven mist]

Yes, too strong!

[oblique viper]

hmmm most corrupted serveur i guess

[raven mist]

Corrupted how?

Make it make sense

[oblique viper]

i think someone ask you to ban me because we kill players and play normally

[raven mist]

Simply because you got an answer you didnt like doesnt mean we're corrupted

[oblique viper]

i dont see any other explication of my ban

[long wren]

We don't share reasons or evidence.

[zealous harness]

Why don't you conduct any checks? The person is walking around with a bow in their head, and here we have a player just playing, and you're throwing a ban

[oblique viper]

so no valable reason to ban me

[raven mist]

Did this player make an appeal?

[zealous harness]

I have filed an appeal

[long wren]

Unfortunately, admin has 100% evidence to ban you.

[oblique viper]

what does high risk account mean

[raven mist]

And did you get a response?

[long wren]

But sharing it makes it vulnerable

[oblique viper]

for real plz explain

[deep tiger]

1 admin lets talk me

[raven mist]

We wont disclose what it means

[deep tiger]

shenzy?

[long wren]

#support message

[raven mist]

Yes?

[zealous harness]

We're waiting

[raven mist]

So give us some time to review, thank you

[long wren]

#support message

[oblique viper]

but why ?

[deep tiger]

Personal messages

[long wren]

Because sharing weakens security.

[oblique viper]

je vais perdre patience avec une bande d'incapable comme vous c'est un truck de fou d'etre aussi incompétent

[raven mist]

Luckily transelation exists

[oblique viper]

hope so you can understand what im saying

excuse moi de juste jouer au jeu mdr je n'ai rien fais de mal et je me prends un ban qui n'est meme pas justifié

[long wren]

what do you need help with @blissful ember

[blissful ember]

i have a request for a weird tree thing

[long wren]

huh?

bug?

[blissful ember]

idk its some tree blocking my building

[long wren]

can you post screenshot?

[long wren]

Are there any monuments around?

[blissful ember]

no

not close

[raven mist]

Its probably due to a vine tree being removed

[blissful ember]

i can build down there but not up here

[raven mist]

^

Vine tree

😄

Those thingies are somewhat buggy

nothing we can do about it im afraid

[blissful ember]

🙁

my whole base is done for now

[raven mist]

Yeah thats how the game works, we cant really modify that :/

[long wren]

need rebuild

[stray kraken]

Repair maze on eu x10 cuz doors don't close and you don't even get any points for winning

[long wren]

which server on?

[stray kraken]

Rustoria x10 eu

[warped belfry]

whats is rustoria rewards??

[long wren]

!rewards

[warped belfry]

!rewards

What can I get?

[long wren]

러스토리아에서 플레이하면 매 시간마다 젬을 획득할수있어요 그 획득한 젬으로 웹사이트에서 원하는것을 구매할수있어요 https://rustoria.co/rewards

[warped belfry]

What can i get there?

[long wren]

패키지 내용물은 여기서 확인할수있어요 https://donate.rustoria.co/packages.php?game=3&server=14#

[mellow nova]

Hello, my Steam account was hacked, and the hacker was playing on the server and selling resources for real money. I restored my account, logged in to the server, and was banned. I had nothing to do with it.

I was banned for RMT

The admin didn't believe that I was hacked

although I didn't have access to my account for 2 days

[earnest quiver]

!appeal

[glass olive]

Hey, @mellow nova

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow nova]

I already wrote an appeal, but the admin didn't believe me and rejected it

[earnest quiver]

So there is nothing to be done.... This is the final decision.

[ripe sun]

can i be unbanned for racism?

[violet ruin]

?appeal

[glass olive]

Hey, @ripe sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry ridge]

ватафа почему моего пэпэ забанили

[acoustic citrus]

ban avasion how do i get unbanned

[grave quail]

still not fixed @raven mist

[violet ruin]

i will forward it

[ripe sun]

so i can get unbanned for racism&

?

[violet ruin]

appeal on our website and find out

[violet ruin]

!appealru

[glass olive]

Привет, @tawdry ridge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[ripe sun]

i do a appeal i say can i have a chance?

[violet ruin]

!appeal

[glass olive]

Hey, @acoustic citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

you will find out in the appeal

[ripe sun]

ok thx

[raven mist]

Its forwarded, just our devs need to look into it

[timber geode]

Banned on all servers without playing a single minute. There are no VAC bans on the account. And of course, no cheats either.

!appeal

[glass olive]

Hey, @timber geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy nest]

help

[earnest quiver]

What happened to you?

[glossy nest]

Good afternoon.

Selling a database and resources for rubles in chat is a violation of the project rules.

[earnest quiver]

Yes

[glossy nest]

76561198208399951

[earnest quiver]

!ticket

[glass olive]

Hey, @glossy nest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glossy nest]

进入肛门

[near halo]

Hi ive been banned for HIGH RISK ACCOUNT i thus put in an appeal the admin said please state your past accounts but i cant type in it nor can i make another ticket.

[long wren]

?

[long wren]

appeal was denied?

[near halo]

i think so its gone now but i think that is very unfair

just bought the game 2 weeks ago and i get banned for having low hours

[raven mist]

Bought the game 2 weeks ago however having youtube vids going back a year

Weird

[near halo]

Yeah i got hacked

swear

[raven mist]

Surely

Send me a dm with all info you think is relevant

All of your other accounts, recovery mails etc etc

[near halo]

thanks g

[raven mist]

And ill check when im back home in a few hours

[timber geode]

please faster

[hexed nimbus]

Saturday and Sunday ain’t business days

[hushed glacier]

is there anyway a admin could record our raid defense on US Mondays? its like a 100+ rocket raid

[fathom yew]

Is it possible to expedite the review of appeals for VIP?

[radiant coyote]

I want to report cheating

[raw arch]

then report it

[radiant coyote]

how

[tawdry ridge]

ура пэпэ разбанили

[long wren]

no

[fathom yew]

thx

[long wren]

There is no relation between the appeal and vip

[fathom yew]

@ocean thistle ❤️

[ornate lintel]

need create ticket?

[raven mist]

Idk, why would you go inside of a cheaters base?

Make an appeal indeed

[ornate lintel]

They shared the code on Discord and I tried it lol

[raven mist]

🙃

On what discord?

[ornate lintel]

I entered their farm and they banned me

monthly discord br main

I literally didn't even go into their main base, I went into the farm lol

[raven mist]

Yeah still 😅 why go to a base where cheaters got banned

[ornate lintel]

I want the fabric from your farm

And when he was first banned, I went and raided his main base.

[raven mist]

So you want loot where a cheater was involved

Raiding sure, but using the code please dont

[ornate lintel]

And they threw away the code and I wasn't going to waste any more rockets, you understand?

[ornate lintel]

okok

sorry I won't do it again

[raven mist]

I understand, but you’d risk getting banned as you do now

Ill unban you now as it was placed in a public discord. But dont use the codes

[ornate lintel]

I had no idea you got banned for posting the code.

sorry

[ornate lintel]

okok thanks

[sharp shoal]

can u help me