support

[dusky breach]

thank you !

[cobalt jackal]

I get why this feels confusing, but I can’t “do magic” or change bans from here.
If your appeal is already submitted, the admin team will review it and respond there.
If your appeal was denied, that decision is final. Continuing the discussion here won’t change the outcome, so please wait for the appeal response or move on to another server.

[spark oak]

the last report Ticket #d0f353,pls help check,just as i talked,if u come let me know

[dusty sorrel]

it will be checked by the admins

ty for the report

[spark oak]

when u come let me know

[pearl gyro]

Where do I see my ticket in discord I did it on website

[shut hare]

can mods please check tickets, this cheater is raiding everyone on us long

pretty sure his team is cheating too

[cobalt jackal]

You’ll need to check the support site/DMs if you linked your Discord.
https://rustoria.co/support

[shut hare]

is there an eta as to when tickets get reached?

[cobalt jackal]

Hey, f you’ve already submitted the report, please wait for it to be reviewed. There’s no need to post it here, as it won’t speed up the process.

[pearl gyro]

It’s linked I just don’t see my ticket

[shut hare]

I know, I just wanted it to be noted, is there an eta? theres a team of cheaters that will raid me soon

[cobalt jackal]

There’s no set timeframe. Player reports are reviewed by the admin team as soon as possible and are handled in the order they’re received. If you’ve already submitted a report, it will be looked into when an admin reviews it.

[shut hare]

thank you

[stuck wren]

<@&874995535881326632> hello admin，my vip not working

[cobalt jackal]

!vipissues

[glass olive]

Hey, @stuck wren

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[stuck wren]

i have created tickets

yesterday

[spark oak]

admin!!!!! pls help cheat cheater Ticket #fa15b2

i have report him 5 times

admin

[cobalt jackal]

Please wait patiently, the report has been submitted and will be reviewed by the admin team. Creating multiple reports for the same player here won’t speed up the process.

[long birch]

Hey Ted a the cheater that Moktod was talking about offline raided me, I live next to Moktod, when he gets banned, will I be able to get my loot back or at the very least know where his base is so I can farm to Raid it

I had half a box of gp

Spent all night farming it just to get offlined by a cheater

[cobalt jackal]

Hey, admins don’t interfere with gameplay like that. Loot isn’t restored, and we can’t share information about other players or their bases. If you suspect cheating, reporting it is the right step, but any in‑game losses will need to be handled through normal gameplay.

[long birch]

That’s awesome

So I got 0 idea where nearly 30 hours of gameplay went because I slept

Did the cheater at least get banned

[cobalt jackal]

I understand that’s frustrating, but I don’t have access to the tickets and I’m unable to confirm bans. The admin team will review any reports that were submitted.

[spark oak]

pls help check my report,kill us 5+ hours

[long birch]

Bruh alr

[cobalt jackal]

I’ve already mentioned this several times: reports can’t be sped up from here. The admin team will review them as soon as possible, so please be patient.

[native topaz]

hello, I made multiple tickets about my teammates ban but I didn't get any proper responses. Can anyone check the ban log and let me know?

[fast wind]

How do I make a ticket

[cobalt jackal]

!ticket

[glass olive]

Hey, @fast wind

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

혹시 팀원분들의 항소가 기각됬나요

[dusky breach]

Is there a way i can see real time bans from the discord?

[long wren]

we dont have ban feed

[long birch]

bro what

[dusky breach]

ty

[long birch]

so if my teamate who made a report went to bed

[dusky breach]

i believe the person i reported got banned though, so thank you for work admins

[long birch]

and the cheaters that raided my base may have gotten banned and i dont know

how would i

[long wren]

If you have created a report ticket, you can check it through the reply or you can check the ingame chat.

[dusky breach]

appreciate it

[old violet]

Hi so rusotria admins on sea long are retarded . THis kid keeps trippling my whole team and they wont ban him, they keep closing my tickets and copy pasting the same message

[native topaz]

아뇨 잘 모르겠어요. 고번은 76561198763910187 이에요

[long wren]

If he behaves suspiciously again, please make a ticket.

[old violet]

ive made three dawg

[long wren]

한번 팀원분들이게 물어봐주세요

[long birch]

can we see which admins are on right now?

[long birch]

or are they on vacation?

[native topaz]

어제 이렇게 관리자분한테 갠디하라고 왔었어요

그 이후로 밴당하신분이 소식이 없어서

[long wren]

we cant tell

[long birch]

welp

my tickets not getting answered for the next 12 hours

so that teams gonna raid every single base around me

they got 4 rows of gp from me and said my allys are next

[long wren]

are you sure your ticket hasn't been responded to yet?

[long birch]

yeah

made it 10 minutes ago

and my hb moktod made it like 4 hours ago and its not been answered

[native topaz]

I am keep making tickets and apparently they don't even read my request they just say player is offline

hes obv offline he got banned

[near halo]

Can management help me? I encountered a problem and the website administrator was unable to successfully unblock me

[long wren]

제가 물어봤는데 디노님은 관리자와 대화를 하셨습니다 디노님에게 물어보시면 될꺼같아요

[long wren]

please explain exactly what the situation is.

[near halo]

A manager helped me handle the banned account, but it was not successful. I need help as my current status is still that my account does not have a banned account or an appeal button, but I cannot play. No one has replied to me on Discord. I sincerely request your assistance

My teammate is 7 days, I need to change it to 7 days

@long wren

Can you help me? I am not a cheater

[long wren]

what your banned reason?

[near halo]

First show 'play with heart', then 'Ban Evasion', but the website shows that I am normal and not banned

The morning management told me to revise it to 7 days, but it didn't work

He asked me to reconnect, but it didn't work

[long wren]

appeal was denied?

[near halo]

No, I haven't been banned on the website, so I can't file an appeal

My condition is normal, so there is no appeal button

[long wren]

this appeal

denied?

[near halo]

No, it cannot be initiated. The button is grayed out

My ID is displaying normally, there is no need to file an appeal

So I need management help

BAN not found

[long wren]

Is this an appeal or ticket?

[near halo]

My account has been banned, but the appeal portal shows that it has not been banned, so there is no appeal button. Is this understandable?

This is the entrance to the appeal, but I cannot initiate it

He only shows this one, your ID is normal, please reconnect

[long wren]

Let me say it one more time. Isn't this an appeal?

[near halo]

The administrator lifted my ban, but it failed. Is that okay?

[long wren]

please answer the question and don't say anything weird.

[long wren]

appeal was denied?

[near halo]

NO

[long wren]

for what

[long wren]

So what is the status of this appeal?

[long wren]

https://cdn.discordapp.com/attachments/360757201566171137/1457668928011636859/1.jpg?ex=695cd77a&is=695b85fa&hm=26e6e2f6c13ba51b705b63fe46bd6089ac6c33ba76ac58e83fc2ff7cefc8788d&

[near halo]

Cannot initiate an appeal

[long wren]

https://cdn.discordapp.com/attachments/360757201566171137/1457668928011636859/1.jpg?ex=695cd77a&is=695b85fa&hm=26e6e2f6c13ba51b705b63fe46bd6089ac6c33ba76ac58e83fc2ff7cefc8788d&

https://cdn.discordapp.com/attachments/360757201566171137/1457668928011636859/1.jpg?ex=695cd77a&is=695b85fa&hm=26e6e2f6c13ba51b705b63fe46bd6089ac6c33ba76ac58e83fc2ff7cefc8788d&

[near halo]

Can you come into my channel to watch the live broadcast?

[long wren]

Okay, let me ask you a question. Can you answer it?

[near halo]

yes,i can

[long wren]

Is this an appeal?
https://cdn.discordapp.com/attachments/360757201566171137/1457668928011636859/1.jpg?ex=695cd77a&is=695b85fa&hm=26e6e2f6c13ba51b705b63fe46bd6089ac6c33ba76ac58e83fc2ff7cefc8788d&

[near halo]

No, this is a TICKETS, Other category

Is there any way to see my screen?

[long wren]

!steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199549722346

The management said they helped me lift the status

[long wren]

forwarded

[near halo]

76561199549722346

[long wren]

wait for the admin tag you

[near halo]

Thank you.

[fiery hawk]

Why did you mark me as a cheater? No one in our team cheated. Why should we be banned?

[near halo]

@glass oliveI recorded a video to illustrate the issue

[lyric basalt]

Try now to make appeal

[near halo]

No, unable to initiate, no button

[stark widget]

why did i just wake up banned bc of a vpn? bruh

[lyric basalt]

send steamID

[stark widget]

76561198973497668

[lyric basalt]

Fixed give it 10 - 15 mins before joining

[stark widget]

thank you so much i genuinely woke up nervous asf

forgot my vpn was on but it never kicked me or said anything about it so forgot

[autumn quarry]

@raven mist

[near halo]

@lyric basalt Still unable to initiate

The website shows that my ID is normal, not banned, and there is no content appeal

[lyric basalt]

Unfortunatelly I've tried everything to help you in this case. Your ban is PERM and will remain for Ban Evasion

[terse sage]

why can’t he be reserved he didn’t cheat I don’t understand this way of reacting at any moment he did something bad

he just wanted to play ....

[lyric basalt]

He does have a previous account that is banned on Rustoria and that means he is banned for Ban Evasion

[opal beacon]

check my appeal pls i send appeal 18 hours ago

[terse sage]

yes I understood well but could change something at this sanction ?

[lyric basalt]

Please be patient as standard response time is 1-3 business days, but can be more or less based on the situation.

[terse sage]

Marzy

[lyric basalt]

not sure what you mean by that question

[opal beacon]

I was just banned for a reason, I just started logging in to the server

[terse sage]

i talk can u change this action for victor ?

[visual patrol]

Banned: Come to Discord.gg/rustoria - Schaadt

[lyric basalt]

You literally sayed in your appeal that its for High Risk account so its not for no reason

[lyric basalt]

DM @misty scroll please

[lyric basalt]

He is permanently banned and nothing will be changed sorrry

[visual patrol]

steam id?

[lyric basalt]

yeah send him that you are banned for reason Come to discord and his name and send your steamID

[terse sage]

Okay, I thank you but who can go see to change this action if you can’t do anything

[visual patrol]

whose name i mast write?

Steam ID: 76561199251039839

[lyric basalt]

Just send him a DM that you are banned by him for COme to discord

[visual patrol]

schaadt is offline

[lyric basalt]

then please wait till he reply to you 😄

[visual patrol]

why are you blocking me for the second time for nothing I haven't even logged in to the server and I'm already being blocked I'm fed up I don't have any cheats or anything why are you banning me

[earnest juniper]

rustoria eu long player nickname MR Devil 300m 3 headshots with glock

[open torrent]

Please process my friend's ticket; he's been waiting for a long time. #8cdb5d

[dry saddle]

where download map to fix downloading world 0.0%?

[glass olive]

Hey, @earnest juniper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

you can find all maps in #wipe-feed

[median crown]

@verbal linden what is you need help with?

[verbal linden]

How to appeal

[median crown]

https://rustoria.co/support/appeals you can appeal on this website

[lavish saddle]

hello admins i have a question, if i was game-banned 1353 days ago, could i play on this server with an alt account?

[wraith nimbus]

My VIP status has disappeared.
I was gifted VIP status on December 30th. It disappeared today.
Error?
76561198352240114

[thorny dune]

Please submit a aticket and we will take a look https://rustoria.co/support

[thorny dune]

If this is your only game banned account, yes. You can read more information regarding our rules on our website https://rustoria.co/rules/vanilla.

[thorny dune]

Please open a #payment-support ticket, the team there will be able to assist you with this.

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING FRIZING

@thorny dune

[signal gate]

Three days have passed and they haven't responded to the appeal.

[pulsar carbon]

@thorny dune I was banned for high risk account. What do I need to do to get unbanned ?

I do appeal already

[thorny dune]

Then you just need to wait for it to be reviewed

[pulsar carbon]

Maybe I can put something or write in to this appeal, I saw others write theirs steam IDs, do I need to do it?

[thorny dune]

Appeals aren't handled over Discord, if there is anything you'd like to add you can do this in your appeal on the website

[signal gate]

Brother, people are reporting you because you're a good player.

I can't understand this, and the server accepts this, and we have to resort to support because we're good players.

[signal gate]

No, your Steam account will be listed on the server's website and they will have your Steam ID.

[pulsar carbon]

Fr bro, like I got this shit over 3 servers , rust reborn, rustymoose, and rustoria. Because of that I customize my profile to look better. Like if I have a lot of reports so why are you can't just look at my gamez you can spend 5 minutes in admin mode to look how I shoot do I look through walls and etc. no just ban and wait till they accept your appeal. And also you being killed by some dude with everything closed and he do not get that high risk.Nice

Rust reborn soon get unbanned but rustymoose denied, worst server in my opinion. I play like 6 hours and get killed by two cheaters thath get banned while I play that 6 hours . Lol

[signal gate]

That's right, they just analyze your profile. If you don't have 5,000 hours and aren't a high level, you risk being banned. The server is full of high-level hackers with insane accounts.

[signal gate]

I can't play modded games.

very bad

Very easy

[raven mist]

Guys #general

[brittle zodiac]

yeah tell em shen

[jaunty finch]

Any admins online? i want to appeal for banned.

[thorny dune]

Appeals aren't handled over Discord, you can submit your appeal on our website however https://rustoria.co/support/appeals

[jaunty finch]

Ok! I have made a ticket on the website.tks!

[faint vine]

hello any admin online i just want to inquire why i cannot send a support ticket using the rustoria site thank you admins

[thorny dune]

What kind of ticket are you trying to creator? A cheater report or an appeal?

[unborn sleet]

Why do I get a cheat error even though I didn't use any cheats or break any rules?

[sick heath]

admin there is player 1hr on the server full cheating fresh acc already made a ticket https://www.battlemetrics.com/players/1195287658

[faint vine]

i want to create an appeal sir

[waxen shell]

is there an admin i can speak to at all?

[frozen rampart]

QUIERO HABLAR CON UN ADMINISTRADOR O DENUNCIO A RUSTORIA

[long wren]

we have a bot to stop people from spamming @gusty radish

[frozen rampart]

PONGANSE EN CONTACTO CONMIGO

[long wren]

please wait a moment and we will be able to chat again.

[long wren]

what do you need help with

[frozen rampart]

El pago por valor de 7,99 GBP a RJ DOWDING LTD ha fallado
No hemos podido realizar un cobro en tu Visa terminada en para tu RJ DOWDING LTD suscripción. Actualiza tu información de facturación para continuar con tu suscripción.

Actualiza el método de pago

QUE HACEN LLEGANDOME MENSAJES DE COBRO DE ESTE TIPO CUANDO NO ECHO NINGUN PEDIDO

[long wren]

¿Con qué necesitas ayuda?

[frozen rampart]

ESE MENSAJES ES DE USTEDES Y LLEVO MESES SIN JUGAR

COMO ES POSIBLE QUE ME INTENTEN COBRAR

USTEDES QUIERES QUE LOS DEMANDE =?

PORQUE GENTE DE SU CHAT ME HA ESTAFADO Y NO HAN HECHO NADA

SI LO QUE QUIEREN QUE VALLLA A POR USTEDES

YO CON DENUCNIARLES A LA GUARDIA CIVIL TENGO PORQUE YA LO UNICO QUE VEO DE USTEDES SON ESTAFAS

ENCIMA NO SON CAPACES NI DE HABLARME POR PRIVADO PARA SOLUCIONARLOS NI NDA XD TRANQUILO YA TENDRAN NOTICIAS DE MI ABOGADO CON LA DENUNCIAS POR ESTAFA

WAITING FOR SUPPORT

[chrome spear]

I met a guy yesterday and we played just a few hours and the admin banned us accusing us of hacking. How could I have known about that? Then he went after me and banned me for 7 days. Now my base is going to collapse because of something I couldn’t have predicted. I’m not going to play this crap again if my base falls.

[frozen rampart]

DENUNCIEN RUSTORIA

[long wren]

?

[chrome spear]

He said it’s my fault for not checking the guy’s account, I didn’t even have a teammate and was playing alone, then when I call someone, this shit happens.

[worn echo]

why is it stuck on receiving data when loading in??? :l

[chrome spear]

is time to unban

i has banned for 7 days

[long wren]

try reconnect

[fickle flare]

admins pls check my Ticket #da4ae3 fast. this guy and his group actually cheating. remove their base

[worn echo]

I did 3 times now

[chrome spear]

If the admin checks my account properly, they will see that I have been playing since the last wipe, and I have been playing since the beginning of this one, but they still accuse me of hacking. The game is already hard and I was never lucky, then there’s the guy I played yesterday—he was good but there was no way I could know he was hacking; he didn’t give me any clue, there was no way to guess.

[wise sky]

thats happened alot to me the server keeps lag spiking and its not my internet bc i have usually 20 ping all the time but only rustoria is lag spiking i think its just a bad server

[frozen rampart]

inoperantes los de rustoria podranse ya resiviran la denuncia por estafa el propio rustoria

[wise sky]

playing since last wipe yeah really helping ur case there buddy

[chrome spear]

yes i im old player idiot

[wise sky]

idgaf how old u r bud but if u say u played since last wipe it doesnt really help u much

[cobalt jackal]

!appeal

[glass olive]

Hey, @chrome spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chrome spear]

yes help because i never have this problem

the admin already give the anser and give me 7 days of ban

[cobalt jackal]

If you’ve already submitted the report, please wait for it to be reviewed. There’s no need to post it here, as it won’t speed up the process.

[fickle flare]

ok. do you usually destroy cheaters' bases?

[cobalt jackal]

No, admins don’t destroy players’ bases. We don’t interfere with in-game structures or gameplay like that.

[fickle flare]

why not? cheaters can make 2nd accounts and start play again

pls remove their base

[cobalt jackal]

Admins don’t interfere with gameplay.

[long wren]

because we are official server

[cinder raven]

pls tell me why my team got banned

[long wren]

!appeal

[glass olive]

Hey, @cinder raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wraith furnace]

Hi! I think i got banned for using a vpn?

[long wren]

we allow vpns

[cinder raven]

When will I receive a response to my appeal?

[wraith furnace]

okay, i think the current ban is for "ban evasion", but i cannot figure out the source of the ban, vpn was my best guess. I tried to play from work. maybe due to too many connection attempts in a short time frame?

[long wren]

asap

[wraith furnace]

is there any way around logging in to steam through the rustoria website to figure this out?

[long wren]

need submit an appeal via website

[wraith furnace]

is there an easy way to see how long im banned for? might be over by the time i get home

[long wren]

i cant

[cinder raven]

we got banned but didnt know the reason.WE feel really confused

[unborn sleet]

Why do I get a cheat error even though I didn't use any cheats or break any rules?

[long wren]

please submit an appeal https://rustoria.co/support

[unborn sleet]

I applied but they didn't answer me.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn sleet]

ok

[wraith furnace]

who do i need to pay to review my appeal faster lol

[signal gate]

You responded to my appeal, I answered the question but I haven't received a reply, please check.

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heavy basin]

why i lost my all bp on eu monday vanilla ? it was nobp wipe for everytime right ?

[hexed nimbus]

#server-info forced wipe servers wiped all bps

[signal gate]

You replied, and I have to wait another 3 days for you to reply again?

Hahahahaha lol

Nice support

[hexed nimbus]

Just wait for a reply. Admin is not a paid 24/7 job. The will reply when the are able to so just be patient

[scarlet marsh]

Two days to decide if I can play or not, they're reviewing my appeal. I can't believe it's so hard for them to answer a message. It's something so simple. They ban without any argument... You administrators, please communicate with someone if you don't review the appeals yourselves. <@&274971100184576010>

Appeal #2dec17 <@&274971100184576010>

[balmy cypress]

I can deny it now if that helps you

Otherwise you just need to wait, tagging admins won’t speed it up

[glossy rain]

Luke can you check dm please, thanks.

[scarlet marsh]

If it's not paid, then I understand why they ban for no reason; they ruin the game experience on their own server.

[balmy cypress]

Your DMs are closed, but the answer is the same as before

[glossy rain]

I see, is there any chance of re appealing or should I forget it

[balmy cypress]

Forget about it for at least a few more months

Sorry man

[glossy rain]

all good. Ty

[hexed nimbus]

The ban after investigation and need to be 100% sure before the issue a ban so I highly doubt that

[scarlet marsh]

.No, they're not sure why they don't ban me for cheating; they ban me because they don't believe an account with only a few hours of play can get so many kills. And since there are whiners who report because they think they're getting killed, and everyone's a cheater, the admins ban randomly. I saw more than 10 people with the same problem.There are people with a 7 K/D and they don't even get banned for being a dangerous account, it's so stupid.

The thing is, you as server admins, instead of banning accounts for being dangerous, ban them for being cheaters. And if you're not sure, you can't ban just in case, because otherwise there's no point in playing Rust—every day counts!

[long wren]

We don't ban without reason🙂

[raven mist]

“Saw more then 10 players with the same problem” yes, because every cheater is always banned for no reason

[scarlet marsh]

But if we're cheaters, why don't they ban us for cheating?

If you're so sure, don't use a dangerous account, use a cheater!

[signal gate]

I'm not being rude, but if you kill 13 naked people and all 13 report you simply for doing that (it's certainly annoying to die naked), people will report you as a cheater because you died to an armed guy.

This is not justifiable

[raven mist]

And you really dont need to have hope your appeal will be accepted, ill deny it right when im home

[long wren]

High risk doesn't necessarily mean that the account is cheating.

[signal gate]

Yes brother, you have the power to do that 🤓☝️

[scarlet marsh]

That's exactly why, brother, that's what bothers me. They're not letting me play because they just believe something, but they have no proof of anything!

[raven mist]

I sure do, and i hate liars

[signal gate]

Me too

And absers

[long wren]

We do not ban players without evidence or reason.

please read

[scarlet marsh]

So what would be the reason the account is dangerous? I ask because even with the loot it had, it couldn't defend a raid. It was using a revolver three days before the wipe. I honestly don't understand.

[long wren]

We do not share evidence or reasons.🙂

[raven mist]

Just wait for your appeal. We will discuss it there

Coming here with pure guessing and speculations is not going to help

[faint vine]

I wish to file an appeal, sir. Which channel should I use?

[scarlet marsh]

I'm waiting, but I've been waiting for 48 hours and I haven't received any answers, and you know very well that those hours of gameplay make a huge difference! This isn't speculation... it's frustration with the lack of support on a server I always play on.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

and we are closed on weekends

You will receive a response within 1-2 days from today.

[wanton hollow]

Inshallah My Appeal Gets Read. 🙏

[cinder raven]

that is true

[raven mist]

Also keep in mind appeals take 1-3 business days. Sunday and saturday are not a work day

We’d rather focus on reports then appeals

[signal gate]

We all know haha

Let's wait for the admins

[signal gate]

I get really annoyed when I'm naked and it kill me

[pearl gyro]

I’m trying to play Monday wipe

[cinder raven]

A player armed with a gun took out my teammate—who was hiding in the bushes—with two headshots from 150 meters away. He even took down three of my teammates in a row without getting banned, yet my teammates, who only kill naked in my yard, got banned instead.

I hope to obtain concrete evidence to prove that my teammate is a cheater.

[spice stag]

hey

I bought vip and haven't played rust for years, when I join I'm getting kicked with the message "cheating" allthough I did not cheat EVER.

can someone help? I do not even use any anticheat program just the windows defender. Don't know why this would happen

[long wren]

!appeal

[glass olive]

Hey, @spice stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid quiver]

Can someone please explain why I got permanently banned for playing with a cheater? Shouldn't there be a time limit for this?

[long wren]

have you submitted an appeal?

[vivid quiver]

yes

You have been permanently banned for playing with cheaters.

[pearl gyro]

Can someone look at my appeal I raided a cheater right after he got ban after I was spamming this discord to ban him and I got ban for playing with him

[vivid quiver]

I haven't been on the computer much, so I couldn't reapply, but I think it's been over a month now.

[spice stag]

I have not played with any cheater nor used any cheats, why am I banned this is so stupid

[long wren]

When you try to connect to the server, the ban period is displayed.

[spice stag]

I appealed for the ban but why am I waiting days for this? I am very sure I have not played or cheated my entire life. didn't even use macro

haven't played for years and I see this? very well done tbh

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spice stag]

I bought vip before even knowing I got banned

[raven mist]

Send me your steamid in dms and ill take a quick look

[wraith furnace]

how can i know how long my ban is even for?

[raven mist]

When im done driving home

[long wren]

Try connecting to the server

[spice stag]

aight

[quasi crest]

how do i change it from gbp to usd on the store

[wraith furnace]

i think trying to connect is what banned me in the first place

it just says banned for ban evasion

i fear that each time i try to join it increases my ban

[narrow radish]

is web down?

[lyric basalt]

which part ?

[long wren]

have you submitted anappeal?

[narrow radish]

cant log in

[long wren]

website is working properly

[wraith furnace]

yeah i appealed

[pearl gyro]

@lyric basalt can you look at my ticket

[wraith furnace]

the problem is, i dont know how to argue for why i should be unbanned, since i dont know the nature of the ban in the first place

[pearl gyro]

I’m trying to get unbanned before Monday wipe I shouldn’t of been ban in first place I was solo getting bps

[wraith furnace]

I was hoping i could speak to an admin or something

[vivid quiver]

hey marzy Is playing with a cheater a reason for a permanent ban?

@lyric basalt

[lyric basalt]

Depends how many times you've been banned for this reason

sometimes it is

[vivid quiver]

2 times

and perma

[analog quiver]

Yo the map vote / to see map rustoria site is bug

[lyric basalt]

post your steamID and I can look

[lyric basalt]

can you elaborate please ?

[vivid quiver]

76561199344083632

[analog quiver]

for 3 different people

same thing

[lyric basalt]

Yes its PERM and it was more then 2 times

[lyric basalt]

let me check

[quasi crest]

hey mate how much time does it take for someone to help in a payment ticket?

[lyric basalt]

you will get a reply when payment staff will be available

[vivid quiver]

If I had known I couldn't handle it this time, I would have been more careful. I didn't know it was cheating.

clan problems

[lyric basalt]

Can you try now ? I loaded for me

[pearl gyro]

Can you check mine

76561198859310910

[shy remnant]

#general message

[pearl gyro]

See if I’m in banned I can’t see my ticket/appel

[shy remnant]

You can go on Rustoria.co/support to see your opened appeal

[cinder raven]

hey admin，will staff tell me a concrete reason about why my teammate got banned

[raven mist]

Nope

Whats their ban reason?

Cheating?

[cinder raven]

yep

[raven mist]

Then nope

We wont tell your teammate what got them caught

for obvious reasons

[cinder raven]

no video or something else?

[quasi crest]

money man is online?

[grizzled inlet]

Does anyone know how to fix this ?
So basically my mic is not working while in (works everywhere else / other games), Ive tried reseting the microphone driver, updating the driver, go to steam and set the correct audio. Went to windows sound setting and set it to the correct aduio input. However, this still doesnt work but in other software and games its working fine.

I've also tried on different servers (incase i got audio ban) still doesnt work

[raven mist]

No, why would we show a cheater our methods or how they got caught

[vivid quiver]

hey shenzy

@raven mist I got permanently banned for playing with a cheater. Can you help me?

[north crest]

only asking because I dont see it mentioned, did you check the settings in rust as well?

I had issues with it in steam myself, and sometimes rust would change it without me knowing.

[grizzled inlet]

I think in game audio you cant change anything, but if you are talking about Windows audio for Rust I've already checked that. Forgot to mention i also tried to reset them to Defult but still doesnt work

[cinder raven]

The problem is that neither of them looks like they're cheating at all—they even get killed when playing against bots and barely take down any enemies.

[north crest]

https://steamcommunity.com/app/252490/discussions/4/3761104049336097008/?l=koreana

maybe this setting?

[warped viper]

Can i appeal to an ban?

[signal gate]

Hahaha

[cinder raven]

We played an entire playthrough on another official server without any issues, and we even reported and got three teams of players banned.

[signal gate]

They banned him without any proof, it's a shame Facepunch keeps a server with admins who are abusers.

Lol hahaha

[grizzled inlet]

i've tried that already brother still doesnt work

[north crest]

🙁

[raven mist]

!steamid

[glass olive]

Hey, @cinder raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warped viper]

bro i just played with some random and got banned for playing with an evader????

[grizzled inlet]

Bro normally they ban you they dont show any proof they know what they doing no need to be asking for proof

[signal gate]

Yeah.

[cinder raven]

Why was a server we invested so much time and effort into playing on banned out of the blue, with no way to even find out the reason?

lmfao

[median crown]

!appeal

[glass olive]

Hey, @cinder raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Asked your steamid above

[warped viper]

weird bcs i didnt get banned for cheats my team8 did and i didnt no so i dont need proof of him cheating

i just need @raven mist to talk with my jnwim

[median crown]

!appeal submit an appeal on the support website

[glass olive]

Hey, @warped viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid thicket]

hi

any adminstrators online?

[warped viper]

respones time 1-3 days is crazy boutta miss my 3ak of oil

[vivid thicket]

I really need some help here

[median crown]

what is it you need help with?

[vivid quiver]

@noble terrace

[signal gate]

You can basically see the PVP comparisons on their website itself

[vivid thicket]

our team is currently got raided by a hacker

literally oneshot ak for everyone

[raven mist]

Make a ticket

[wraith furnace]

can I speak to an admin please

[median crown]

!report

[glass olive]

Hey, @vivid thicket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vivid quiver]

I got permanently banned for playing with a cheater. Can you help me?

[median crown]

!appeal

[glass olive]

Hey, @vivid quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid quiver]

already did

denied

[raven mist]

So theres your response

[wraith furnace]

shenzyy i need some help my friend

[vivid quiver]

Is playing with a cheater grounds for a permanent ban? Is there no time limit for this?

[wraith furnace]

permanent has a definition

[median crown]

first offense is usually 7 day ban

[cinder raven]

76561198209803451 one teammate which reason is cheating

[vivid quiver]

after?

i thing mine 3

[warped viper]

whats the point in appealing when some mods think they know everything and just keep you banned @raven mist

[cinder raven]

pls

[warped viper]

just for shits and giggles

[raven mist]

When did you appeal?

[warped viper]

cant even double someone nowadys

[warped viper]

3 min ago didnt get a reply yet

[raven mist]

You want a quick reply with that attitude?

[raven mist]

That account was for sure cheating

[warped viper]

what attitude

[median crown]

each situation is different

[warped viper]

im just talking with an grown man no bad language

[raven mist]

"3 min ago didnt get a reply yet"

Ill handle it right now

[median crown]

?steamid can you send your steam id please

[glass olive]

Hey, @vivid quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith furnace]

"whats the point in appealing when some mods think they know everything"

[vivid quiver]

76561199344083632

[warped viper]

i did get a reply on my ban 2 years ago and they said the same thing

[cinder raven]

You wouldn't lie to me, would you? Did he really cheat?

[wraith furnace]

my question is why all the rude people are getting responses

[warped viper]

over and over again with different type of people

[raven mist]

Yes

no doubt lmao

[hearty fulcrum]

Your ban is permanent

[vivid quiver]

bro

[hearty fulcrum]

yes bro

[vivid quiver]

Why am I getting blamed for the stupidity of two or three people in the clan?

brobro

[raven mist]

One time happends, 3-4 times

nah

[vivid quiver]

i played here 3 years bro this is normal

[vivid thicket]

hi i have submitted, its too hard for us now. they literally using hacks to raid us

[vivid quiver]

i play everytime clan

[cinder raven]

May I ask what type of cheat he was using? i really want to know it，pls

[raven mist]

Like i already told you

No

[median crown]

tickets are checked in the order they come in so an admin will check as soon as they can

[raven mist]

Not sure why you keep asking what cheats he used when im giving a clear answer im not going to tell you

[cinder raven]

OK

[vivid thicket]

about how long. ok

[vivid quiver]

shenzy man please man

you are the kingos bro

I didn't know that, man. If I had known, I would have been careful.

[quasi crest]

bro why there is no response on an easy payment ticket its not refund..

[long wren]

only a few admin can handle it.

[cinder raven]

Can my ban for teaming up with a cheater be lifted?

[long wren]

we don't care if he knew he was cheating or not.

[vivid quiver]

bro, I just want to play honestly from my own account.

[cinder raven]

u got eac？

[vivid quiver]

How hard can it be to buy an account?

bro

[raven mist]

Showing true colors

good

Play elsewhere

[timber bridge]

If you ban evade that temp ban turns into a permanent I wouldn't recommend

Oop

[quasi crest]

yea but whats the point of it ? someone needs help quick so he can actually play after he bought VIP why wait so much? i dont get it

[vivid quiver]

change mac id change ip delete userdata

and clear bro

[raven mist]

😂

[timber bridge]

Good luck 😂

[raven mist]

actually 200iq

very smart

change mac id!

😭

[long wren]

because they have work to do too

[vivid quiver]

this is my 6 account bro

[timber bridge]

500 wym this dude above Einstein

[cinder raven]

wtf

[raven mist]

Bye weirdo

[cinder raven]

@raven mist would my ban for teaming up with a cheater be lifted?

[raven mist]

You'd probably need to wait the remainder of the timer

[warped viper]

@raven mist you checkin my appeal?

[quasi crest]

okay i understand but people pay for this so its anoyying

[warped viper]

bbg

[cinder raven]

so，i still can play rustoria then time over.that is great

Who knows how long the ban lasts for the first offense of being penalized for playing with a cheater?

[violet ruin]

depends usally 7d

[wanton hollow]

I’ve been banned for 5 months for my first association ban ever

[timber bridge]

You ever appeal?

[quasi crest]

is there anyway i can switch the vip i bought by mistake to the server i wanted to buy it for ? no response on my ticket for a while now and it looks like there will be no response any time soon

[wanton hollow]

Yeah I just tried logging in yday and I appealed like an hour ago I’m patiently waiting no rush or anything

[cinder raven]

The base I slaved over day and night on EU MEDIUM is just gone—handed to someone else for free!

[wraith pendant]

why was I banned with a prompt saying high risk account

[quasi crest]

is there even any admin that can actually help with VIP?

[raven mist]

Admins cant help you with transfers, only our payment staff :/

[quasi crest]

the thing is that its just to switch the vip

i bought it for the wrong server

[signal gate]

Because your account is new and they don't accept that.

[raven mist]

I understand, and its still something we cant help with

[quasi crest]

dam

do you know maybe when i will get help?

[raven mist]

Tagged him in your ticket

hopefully soon

[quasi crest]

it will be irrelevant soon ngl

oh ok thanks

[wraith furnace]

@raven mist can you help me figure out what i actually got banned for

[wraith pendant]

am I no longer allowed to play on this server?

[north crest]

!appeal

[glass olive]

Hey, @wraith pendant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wraith furnace]

something is seriously wrong with my appeal

its not even showing up anymore

i hate my stupid chungus life

[thorny dune]

Hey there, if you send me your SteamID I will take a look at this for you

[wraith furnace]

like my custom url? can i DM it to you?

[north crest]

!steamid

[glass olive]

Hey, @wraith furnace

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith furnace]

thanks

[west axle]

can someone verify my payment ticket please my vip got bugged

[wraith furnace]

76561198020470191

[thorny dune]

Thank you, I see your appeal is still open. I've just fixed this and approved it. You should now be able to connect.

[wraith furnace]

okay so the "ban evasion" has cleared? thank you so much !

[west axle]

@thorny dune 76561198379572309 can you verify my ticket please

[thorny dune]

Just responded to you

[west axle]

you are the best

[pearl girder]

where can i report a player? like a 100% aim if you check logs

[crimson otter]

Admin please full rage cheater again us lowpop #88b7a1

Thank you admin ur the goat

[ripe cape]

Admin cheater, open my ticket pls, he is just clearing everything and is fully on rage

[north crest]

!report

[glass olive]

Hey, @pearl girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[formal glacier]

@balmy cypress can you tell me why it says to come to the discord - Luke when I load up a server

Or if its a ban tell me why? I would like to know the reason I was banned Ive never even done anything on rustoria servers

I have tried asking you before and you didnt even tell me why

[odd siren]

Ticket #58fc1e

[cinder raven]

Hello,berch admin,could u help me to check my appeal,my steam id is 76561198340965439.
hope u could help me in ur convience time,its very helpful to me,pls

[odd siren]

any admins?

[raven mist]

You created it 1 minute ago

give us some time lmao

[digital hull]

admins i need help gooning

[placid mango]

support

go voice

<@&274980199668645888>

[cinder raven]

Appeal #5ace31

[placid mango]

@wet laurel

[placid mango]

yo shenzy

[long wren]

?

what do you need help

[placid mango]

voice

[north crest]

you need help with your voice?

[long wren]

What kind of help do you need exactly?

[tame bramble]

EU long A guy on a horse stands in the city with a script and exchanges fertilizers!!!!!!!!!!!

[crimson otter]

Goddamn another blatant cheater lol, this is nuts #f7ae16

[neat stirrup]

@raven mist love you my bro<3

that guy also has teamtaes

[violet ruin]

whats up

[violet ruin]

please wait

appeals take 1-3 buisness days buit can be answered faster

[violet ruin]

please report him via website

[violet ruin]

reports done in order please wait

[glass olive]

Hey, @crimson otter

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

ticket

[gilded lion]

when I create a ticket to get unbanned it says I have no bans

[violet ruin]

@gilded lion @summer cradle whats the issue

[violet ruin]

try connecting to a rustoria server what does it say

[gilded lion]

cheating

[neat stirrup]

Ticket #35d1fb
@raven mist check please

[gilded lion]

will I be able to speak with someone?

[rapid pebble]

Ticket #94e84f
@raven mist

[sullen marlin]

Ticket #097c7b Check please, wallhacking heavy and aimbotting

[wispy dirge]

@summer cradle did you need assistance?

[open sail]

is mondays down yet?

[wispy dirge]

It's up

[uncut pecan]

why am i stuck on recieving data

[long wren]

try reconnect

[lyric basalt]

!steamid @arctic estuary

[glass olive]

Hey, @arctic estuary

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gentle hazel]

hi admins, I was recently banned for 7 days, a friend came to me and wants to log into the rastoria servers on his account on my computer, is it possible?or no, you can answer fully, what will happen if it is impossible, if it is possible, then okay

[long wren]

Your friend's account will also be banned

[gentle hazel]

and for how long and for what?

[long wren]

so you're trying to do it with your other account after all?

lol

[gentle hazel]

no

[long wren]

please submit an appeal to a banned account.

[gentle hazel]

I'm clarifying

You can check it out

[long wren]

https://rustoria.co/support

[chrome spear]

admin the player 201671pемикс is hack i cant do report because i are banned

[gentle hazel]

I submitted it was not approved( , we became friends as neighbors and joined the team and then I went to bed and saw the ban(

[long wren]

ban period is displayed when you try to connect to the server.

[gentle hazel]

Yes, I understand, thank you

and in such a situation, I thought they would be banned, I've just been playing on Rustoria's servers for a long time and I've never played with a cheater, I don't need it and I'm not interested, can you review the appeal again and approve it, please)?

🙂

[long wren]

If the appeal is denied, that is final decision.

[gentle hazel]

They didn't even respond to my appeal, they just rejected it(

Got it, thanks

[long wren]

Yes, it may be denied without a response.

You played with a cheater🙂

[gentle hazel]

Damn it, I didn't know that the creature had been added to the team(

It's sad, but I want to play.

[raven mist]

Normally it will be temporarily

[gentle hazel]

I know, it's just a vape down the drain from a fucking cheater.

Oh, thank you for responding to such a lackey like thank you

[chrome spear]

is a fuck#@$ hack

[long wren]

!ticket

[glass olive]

Hey, @chrome spear

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blissful pulsar]

how can i buy que skip?

[gusty radish]

Rustoria EU EAST LONG HELP SERVER

Rustoria EU EAST LONG HELP SERVER

[shy remnant]

?

[shy remnant]

!donate

[glass olive]

Hey, @blissful pulsar

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[gusty radish]

LAGING FRIZ CHEK SERVER RUSTORIA EU EAST LONG

@shy remnant

[scenic gust]

Hello I got a really strange issue, while I tried to connect to the server it said a generic reason "cheating" but I never played this server before, I should specify that I can connect to any other servers

[glossy crest]

clan goon x10 eu HACKING

[scenic gust]

I also have a screenshot showing that I'm not banned

on your website

[crimson otter]

How often do rustoria leaderboards update?

[alpine birch]

https://tenor.com/view/hop-on-rust-hop-on-rust-hope-one-piece-gif-17676506053785962078

[ripe cape]

check ticket pls

[silent mist]

@silent mist '

[cobalt halo]

how often do the mods look at reports

[north crest]

constantly

[low quest]

how do i make a ticket>?

[atomic glacier]

whats with the lags on eu east long?

[normal magnet]

Any chance I could talk to an admin?

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

@normal magnet you are fully muted

unmute if you wanna have a chat

[robust musk]

report or appeal?

[glass olive]

Hey, @low quest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust musk]

!appeal

[glass olive]

Hey, @scenic gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven wolf]

happy new year everyone new year new me 🙃

[rocky sierra]

i got banned for 6 days cause of playing with a cheater but the "cheater" got unbanned and i didn't

[wispy dirge]

?appeal - Please pop in an appeal for this

[glass olive]

Hey, @rocky sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oblique wasp]

is there any way to talk to an admin or is everything done through tickets?

[vital bone]

how do i open a support ticket?

[oblique wasp]

are you trying to submit an appeal?

[vital bone]

yes

[oblique wasp]

click the blue support website extension

are any admins active in here?

[glass olive]

Hey, @vital bone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @oblique wasp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital bone]

i did that

[wispy dirge]

Give it some time for them to reply.

[oblique wasp]

then its submitted you just have to wait

[vital bone]

damm

[oblique wasp]

yeah man i feel ya i just got banned for playing with a cheater but i was in a team of randoms for the green ui dot that way we didnt kill each other

[vital bone]

will you get unbanned?

[oblique wasp]

i have no idea ive never been in this situation before thats why im trying to talk to an admin and explain the situation

[wispy dirge]

Typically play with cheaters is a 7 day ban.

You should hear back within 1-3 business days

[vital bone]

its odd that i got banned for cheating when i have never play the server

or even cheat

[oblique wasp]

i get it its just unfortunate i didnt even know them i wasnt even roaming with them or anything i had just started the wipe and was trying to get a base down they were halfway across the map lmao

[wispy dirge]

There are reasons behind it that I won't discuss, trust that the admins will review your appeal and you should hear back in a bit

Rule number 1 of Rust... trust NO ONE

[oblique wasp]

lmao

[vital bone]

yea but i have never play the server before?

[oblique wasp]

oh shit my appeal just got approved

omega check the status on the website

[vital bone]

dead ass

ight im check

nun idk tho

[wispy dirge]

?steamid - It will all get sorted soon, in the mean time pop your steamid here incase an admin is watching and can take a look real quick like

[glass olive]

Hey, @vital bone

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[oblique wasp]

it took about 30 min ish so give it time

[vital bone]

i did it and it said no server?

nvm i got it i put it in the ticket

76561198759625702

anything yet?

@wispy dirge

[cobalt sequoia]

i need help

[solar field]

Please help me, I can't log into any server, I keep getting kicked out of cheats, but I don't have any.

[earnest quiver]

!ticket

[glass olive]

Hey, @solar field

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

What happened to you?

[vital bone]

can yall look at my ticket plz

[median crown]

appeal or report?

[vital bone]

appeal

open it an hr ago

[median crown]

the standard response time for an appeal is 1-3 business days

[vital bone]

bruh

[shy swift]

why server fps donw

down*

[shy swift]

fps down on server

[median crown]

which server?

[slate talon]

how do i check if i have vip

[median crown]

https://donate.rustoria.co/ when you sign into your account in the top right and click account here you can see your active subscriptions

[shy swift]

eu east

[median crown]

#network-support-old

[earnest quiver]

By the way, yes, there are some weird FPS issues in EU East. Even when you're at home, it fluctuates on its own. Sometimes, for example, it's 70 FPS at home, and then 40 FPS three minutes later.

[glass olive]

Hey, @native solstice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @autumn pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[autumn pilot]

I do not want to and will not be authorized through steam......

Check like this

[wispy dirge]

Reports are not taken via discord, only https://rustoria.co/support/report

[glass olive]

Hey, @autumn pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[subtle hinge]

when i try to load into the server i normally play it says disconnnected cheating but in the appeal it says i dont have a ban and i can play any other rustoria server

how do i fix this

[normal orbit]

forwarding to admins.

[subtle hinge]

oh wait it seems like it just fixed itself maybe its not kicking me anymore

[fast coyote]

Kicked from the server due to High Risk Account, there is no VAC ban on the account, there are no bans on the servers, and there are no cheats. What should I do?

[subtle hinge]

do u have previous bans

[fast coyote]

NO

what should I do

[vital bone]

same

[cinder zealot]

!appeal

[glass olive]

Hey, @fast coyote

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wet echo]

How do I know if I get unbanned?

[distant cloud]

How does one make another appeal ticket if u cant

[gilded lion]

Everytime I try to load into a server it disconnects me and says cheating. But on the website every time I try to appeal it shows I have no bans. Can I talk to admin or seomthing?

[long wren]

!steamid

[glass olive]

Hey, @gilded lion

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[copper lynx]

i need a admin

[earnest quiver]

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

!report

[glass olive]

Hey, @raw swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[copper lynx]

I need a admin or mod of us long

i raided a base and they deleted it after it was sealed and i had used 4 jackhammers to get into the last loot room

anyone im in support chat

anyone\

@darrcket

[vital bone]

my ticket say approved does that mean im unbanned?

[long wren]

admin does not interfere with gameplay at all

[vital bone]

@long wren if my ticket said approved does that mean i got unbanned or no?

[long wren]

unbanned

[gilded lion]

76561198305885840

[long wren]

forwarded

[gilded lion]

will someone message me or something?

[long wren]

admin will tag you

[vital bone]

so i got unbanned?

[velvet hollow]

where i can send a ticket about cheater?

[long wren]

!ticket

[glass olive]

Hey, @velvet hollow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

try connect server

[vital bone]

ight im see

[velvet hollow]

admin gonna despawn cheater base after ban?

[long wren]

admin does not interfere with gameplay at all

[velvet hollow]

why

[glass olive]

Hey, @blissful pulsar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blissful pulsar]

PLEASE BAN

[velvet hollow]

so if he will comeback with other account he can play

[long wren]

because it's official server

[long wren]

Then it would be banned

[velvet hollow]

if there some online admin pls check ticket eu long

while the cheater is online

[timber bridge]

tickets are answered as fast as possible, however they have to investigate all tickets and not just yours.

[random spoke]

amazing players cheater with 11 hours in rust

entry for def raid and he is hacker

amazing server always hackers here

11 hours account

[long wren]

!ticket

[glass olive]

Hey, @random spoke

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ashen fiber]

help cheater on the US Monday server

no one answers me

[long wren]

Saying this here won't get your ticket to the admin quickly.

what do you need help with? @high harbor @wooden pawn

[iron onyx]

!appeal

[glass olive]

Hey, @iron onyx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron onyx]

can any admin hold this please Appeal #0463c9.

[magic pebble]

what is the IP address of eu low pop?

[long wren]

#server-info

[blissful pulsar]

ADMIN PLEASE

[magic pebble]

infinite receiving data

does anyone know how to fix it?

[thin compass]

verify integrity of game files on steam

!appeal

[glass olive]

Hey, @thin compass

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

try reconnect

[magic pebble]

I tried

[stoic hollow]

there is a guy on server that has 108 days old game ban, is it allowed for him to play on server? cz i know servers ban anything less than 180days

[long wren]

other gamebanned not rust

[stoic hollow]

ah

[outer trench]

hi

my friend was banned by mistake, you can see the reason for the ban,

[rocky sierra]

I did but no one looked at it yet

[long wren]

!appeal

[glass olive]

Hey, @outer trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep wren]

yo check appeal my friend daxver Appeal #fc422c pls

[gritty linden]

no cheater in team,and I've banned by play with cheater, wired

reports weight greater than actual situation,we spent a lot money in account and this game,how could we go cheating.

we can play in any server all good but this one

[glass olive]

Hey, @gritty linden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cold moat]

why High Risk Account

[long wren]

!appeal

[glass olive]

Hey, @cold moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cold moat]

I have appealed, please check by the administrator.

I need a reason to ban me.

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cold moat]

I am a green player

1-3 days is too long

[long wren]

There's no guarantee that it will take exactly 3 days.

[low herald]

pla

[mint hornet]

please help me, I've been banned on the rustoria eu low pop server

[long wren]

!appeal

[glass olive]

Hey, @mint hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[glass olive]

Hey, @low herald

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wintry peak]

Hello!
I cannot join Rustoria.co – EU Small server.
The message says “Cheating – Disabled”.
I played yesterday without problems and I never used cheats.

My SteamID: 76561199040878407

Could you please check if this is a false ban?
Thank you!

[long wren]

!appeal

[glass olive]

Hey, @wintry peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint hornet]

!appeal Hello!
I cannot join Rustoria.co – EU low pop server.
The message says “Cheating – Disabled”. I never used cheats. my steam: https://steamcommunity.com/id/dextermaniac/

[glass olive]

Hey, @mint hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

submit an appeal

!ticket

[glass olive]

Hey, @snow wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!ticket

[glass olive]

Hey, @sweet robin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quasi spoke]

How long does it take to hear back about applications ?

[lyric basalt]

Will ask about your 🙂

[quasi spoke]

? lol didnt understand that message

[lyric basalt]

Will ask our staff managers about your application

[jolly violet]

guys any reason i keep getting disconect everytime i join sea long ?

[long wren]

if your banned?

[jolly violet]

no bans

i can join other rustoria servs but it wont even let me connect to sea long

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER LAGING

[agile dust]

come discord message

@lyric basalt

[lyric basalt]

Send me a DM

[agile dust]

done

[odd siren]

Ticket #c8d2ae rage cheater

[quasi spoke]

Thanks marzy 🙂

[mighty rock]

/auth

[glass olive]

Hey, @mighty rock

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[agile dust]

@lyric basalt has my kick been revoked

[vagrant plume]

Hello, I tried to connect to one of your servers, but there's a ban for cheating. I've never used cheats. A long time ago, I had a computer mouse from bloody.

[cobalt jackal]

Hey, if you want the ban to be reviewed, you’ll need to submit a ban appeal through the official support site. Make sure to include all relevant details there:
https://rustoria.co/support/appeal

[normal raven]

admins could u restart eu east long, its lag too much. so hard to play

[hasty salmon]

i boaught vip and its not on my account

[long wren]

#payment-support

[hasty salmon]

i did can u look at it

what does this mean Package Topoff

Yes

[chilly mica]

Admins, please help. There are cheating players on the Long server. [Name] 76561198070760567 and nickname "kartel" are cheaters! Help!

[patent crow]

!report

[glass olive]

Hey, @chilly mica

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jolly hornet]

how can i see if a ban is permanent or not

[long wren]

what your banned reason

[jolly hornet]

playing w cheater

[long wren]

have you submitted an appeal?

[jolly hornet]

not yet

[long wren]

!appeal

[glass olive]

Hey, @jolly hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd siren]

Ticket #3d4a3b rage cheater

[atomic cobalt]

#payment-support

[lyric basalt]

banned

[balmy cypress]

Hey, sometimes its about a week but right now it may be longer, you'll hear once we have a chance to review

[ripe cape]

Hello, my neighbours got banned, am i able to get their code and open all doors?

[long wren]

You can find out the password and open it, but you may be banned.

[lyric basalt]

We do not give codes

[ripe cape]

nah not from you, i would type them, but i dont want to be banned

all good ty for the quick answer

[lyric basalt]

I woudnt recommend that

[median crown]

!ticket please submit a ticket on the support website and refrain from calling them out in chat

[glass olive]

Hey, @lavish nova

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left lark]

WHY I CANT JOIN SERVER HELP ME

[quasi spoke]

Thanks

[frail wedge]

US Low Pop is expierencing high Latency!!!

<@&274971100184576010>

[vivid zephyr]

Guys, how long should I wait for approval of my appeal to get unbanned? I got banned for a suspicious account 🙁

[long wren]

forwarded

[long wren]

typically a response to an appeal will take 1-3 days.

[vivid zephyr]

NICE!

good servers!

[raven mist]

I know right???!

[vivid zephyr]

ruined wipe

[frail wedge]

thats your fault not server admins fault.

[vivid zephyr]

wheres? I just bought a Rust license and got banned.

[raven mist]

Make sure to add all of your other accounts to your appeal

Dont forget any

[vivid zephyr]

I played a pirated version of the game.

[crystal saddle]

can i report a guy here?

[long wren]

we dont take report in discord

[crystal saddle]

(

[hearty surge]

!ticket

[glass olive]

Hey, @crystal saddle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lean pond]

Are you allowed to play with a player that got vac banned on cs less then 150 days?

[ripe cape]

admin pls check out my ticket #73efc1 this guy cheates fully on rage

[slow hull]

admine please check this appeal #2dda98

[hearty surge]

Appeals can take 1-3 business days, please be patient 🙂

[hearty surge]

Tickets are handled in order received, please be patient

[hearty surge]

We do not ban because of VAC bans.

[chilly sinew]

!report

[glass olive]

Hey, @chilly sinew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon island]

why isnt the Steam nickname working for me i already have it on

[long wren]

?

[ebon island]

like when u nickname someone in steam that is ur freinds

and then when ur in the same team UI

it supposed to be the nick name i set but it isnt it is the name they use

[hearty surge]

Set your friend as Friendly in contacts

[ebon island]

wdym contacts

@hearty surge

[hearty surge]

Press TAB, on the middle left side there's a "CONTACTS" section, click it, find your friend and set as Friendly.

[ebon island]

doesnt wortk

[long wren]

I don't know the details, but try setting it like this

[ebon island]

doesnt work either

already tried it

[long wren]

restart game

[hearty surge]

Do you have the "STEAM NICKNAMES" setting on ingame?

[ebon island]

yes

[hearty surge]

^

[ebon island]

its been like this for months

[long wren]

restart rust

[ebon island]

already restart every single day

what next re install

[hearty surge]

Most likely

[left prawn]

where do i go for ban apeal

[long wren]

!appeal

[glass olive]

Hey, @left prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

I think you have another issue, it works fine for me

[vocal zinc]

hello everyone, I was banned for my high risk account, how do I get unblocked?

[glass olive]

Hey, @vocal zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

nah ur camping, that was fast holy

[long wren]

oh shit

[vocal zinc]

What's the reason for my ban? the fact that I was kind of playing with cheats or what? how to understand high risk account?

[long wren]

High Risk Account means that your account is too much of a risk to play on the servers.

[vocal zinc]

will they be able to unban me?

[lusty carbon]

I got banned for cheats that don't exist twice already. Can you help?

[long wren]

!appeal

[glass olive]

Hey, @lusty carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber goblet]

!report

[glass olive]

Hey, @amber goblet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint imp]

!appeal

[glass olive]

Hey, @flint imp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal zinc]

?

[long wren]

please answer admin's questions honestly.

what do you need help wi

?

@left prawn ?

[frail wedge]

Another Cheater -> https://rustoria.co/support/f84a5b AIMLOCK

[robust musk]

admins will review your ticket as fast as possible, note that tickets are handled in order received so please be patient.

[frail wedge]

all good ❤️

[placid goblet]

!appeal

[glass olive]

Hey, @placid goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded lion]

I've been having an issue where when I connect it disconnects me and says cheating. But on the rustoria website it says I have no bans. I belive it was forwarded yesterday to the admins is there any update with it or how long it will take to get a response?

[dusty patrol]

Where do you get a reply if u submitted a ticket

[long wren]

website your ticket

[last silo]

Hello, I'm getting a high risk account error when I try to log in

[long wren]

!appeal

[last silo]

what to do?

[glass olive]

Hey, @last silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last silo]

!appeal

[glass olive]

Hey, @last silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail wedge]

pls check this player aswell -> https://rustoria.co/support/1ffa79

[terse edge]

HELLO ADMIN, SOMEONE CAN CHECK MY TICKET? TY HAVE NICE DAY

[long wren]

appeal or ticket

[terse edge]

I MAKE TICKET BUT I NOW ITS LONG AND I PAY FOR FAST CONNECTION SO

KNOW*

idw why every time i buy vip he doesnt work and i pay

@tired fog ❤️