support

[final pike]

The reason is cheating, but what cheating? I haven't even played in the last few days, it doesn't make any sense...

[hexed nimbus]

!appeal make a appeal and wait

[glass olive]

Hey, @final pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine crow]

getting ignored there cant appeal

[final pike]

In this case, we get banned randomly out of nowhere, and then we have to wait 3 days to be able to play again? That is, if we even get a response within those 3 days...

[hexed nimbus]

You can only appeal once if you made one and it gets denied then it’s final.

[alpine crow]

its auto denied no one even answer this is troll support ?

[hexed nimbus]

Well it’s always looked at by a admin most likely it was so obvious no explanation needed and the denied. In this case you need to look for another server to play on

[alpine crow]

rust account around 2000$ in skins lmao nice random banning people

[hexed nimbus]

Skins don’t mean a person is not cheating nor are hours

[final pike]

In my case, what am I going to explain to my teammate? I simply logged into the game last night, left the beach, died, and closed the match, and when I came back today I was banned? Obviously they're going to deny it, otherwise there would be no point in me explaining...

[alpine crow]

bro i banned year ago there is reason im not banned by EAC or vac banned 🙂

[hexed nimbus]

Cause it sucks if staff caught you and the do have to be 100% then you get banned so if you not banned by eac is prob just luck

[final pike]

In this case, is it possible that I was automatically banned by mistake, and not by an admin?

[alpine crow]

no body cheak pc or something just banned stuff just low skilled gap skilled its fine

[hexed nimbus]

I didn’t ban you make the appeal and explain in your words and wait

[final pike]

ok

[hexed nimbus]

Pc check useless as most cheats are used on seperate devices/second pc’s these days so it’s hardly done anymore

[quiet cedar]

Hello Rastoria, I’ve never played on your server, but I’m banned there for cheating. What the heck?

[earnest quiver]

!appeal

[glass olive]

Hey, @quiet cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine crow]

also my 20k subs in youtube that im cheating ahahhahahaha

[hexed nimbus]

Again if it’s denied it’s final and time to move on no use arguing as it’s allready appealed so time to look for something else

[alpine crow]

just saying skill gapped

[hexed nimbus]

Exactly why people cheat. Have a nice day

[quick bronze]

I was wrong about purchasing VIP help

Help

[dusty sorrel]

make a ticket here

#payment-support

[wintry jolt]

hi, please answer my request
the wipe is in full swing and I'm banned again for nothing :/
Appeal #5182a9

[harsh lichen]

What's the reason for this? And how can I get banned for this reason? Chargebacks

[versed steeple]

womp womp

[quiet cedar]

what its this i joined on rustoria us mondays

[runic citrus]

hi i need help because im in the que of eu east long and im next to be joining but ive been waiting for 20 mins and i dont know why its still hasnt put me in the server

[raven mist]

Make a #payment-support ticket

[true galleon]

Can someone check reports on eu east long soon, full rage cheat neighbour

[raven mist]

Theyr being checked, no need to make more

only one is enough

[quiet cedar]

what its this i joined on rustoria us mondays

[harsh lichen]

Okey, thanks

[wintry jolt]

They responded to my appeal and said the block would be lifted, but I'm still banned. 76561199179336860

[raven mist]

Should be fixed now

[harsh lichen]

How long will it take for the tickets to be reviewed?

[wintry jolt]

ty

[runic citrus]

hi i need help because im in the que of eu east long and im next to be joining but ive been waiting for 20 mins and i dont know why its still hasnt put me in the server

[earnest quiver]

This means that no one leaves the game for you to connect.

[green roost]

is cheater assosciation first offense perm ban?

[long wren]

first one is 7 days

[green roost]

ok thank u

[runic citrus]

isnt it the vips stacking the server

[quick bronze]

I accidentally bought something on the wrong server. Support responded!!!! I filed a ticket.

[sly grotto]

my teammate can't log in to the server because he cheated, but he played without cheats. We wrote to support, but the issue was closed. Can anyone help?

[brittle spoke]

why cant i see my stats on leaderboard

[zenith sparrow]

why aren't the slots expanding at rustoria sea long, there are 150 people in line right now, 200 people yesterday and the slots were expanded, and there were 200+ people in line this morning, please add more slots

I've been waiting in this fucking line for 4 hours

[crude flame]

us main so high ping

[polar tree]

my ban appeal got closed and i cant do anything please help

[quick bronze]

I accidentally bought something on the wrong server. Support responded!!!! I filed a ticket.

Thank you support

[odd siren]

MORE SLOTS EU LONG

[ebon ether]

I just got disconnect for reason “timed out” in Queue. I was number 25 after waiting 4+ hours…. Is there any way to get back to my place in line?

[mint laurel]

i was playing normaly then i had a blackout, and when i try to connect to server , the server disconect me for cheating can some admin help me pls? https://steamcommunity.com/profiles/76561199416683070/

[snow cloud]

bro, can u help my duo noxyy PLSS

[mint wagon]

gg's

[raven mist]

Should be fixed now

[snow cloud]

i love u bro!

[mint laurel]

you are the goat ty so much

[runic citrus]

still in the same spot

[topaz jacinth]

Hello!
I made a mistake while purchasing a VIP as a gift and entered the wrong SteamID.

In order 2026-01-01 19:03:51 (VIP | EU Long, £7.99), I entered the SteamID
76561197960287930,
but the correct SteamID should be
76561198112892465.

The purchase is paid and marked as Complete, valid until 2026-01-31 19:03:51.
Please correct the SteamID or transfer the VIP to the correct account.

Thank you!

[quasi spoke]

Website is down again updated privacy setting and never changes or shows as changed

[shut cosmos]

76561199171907025 his cheater Level 0 account and confidential

[violet ruin]

?report

[glass olive]

Hey, @shut cosmos

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[terse garden]

Is there any admin?

[violet ruin]

dm me the issue

[violet ruin]

whats the issue

[violet ruin]

hey please make a ticket in #payment-support

[violet ruin]

!slots

[glass olive]

Hey, @zenith sparrow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[violet ruin]

if your appeal was closed and denied the decision is final and you may have to play else where.

@terse garden Whats the issue?

[terse garden]

its my first time on rustoria serwer and it says I'm banned for cheating

[violet ruin]

please appeal on our website

[violet ruin]

!appeal

[glass olive]

Hey, @terse garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse garden]

I wrote an appeal

[topaz jacinth]

Hi, I already wrote about this yesterday, but I still haven’t received a response. Could you please check my ticket in #payment-support?

[violet ruin]

no, sorry i don't do tickets however if you made one im sure it will get checked out at some point please wait

[violet ruin]

alright now wait
the standard response time is 1-3 business days, but can be more or less based on the situation.

[odd siren]

EU long more slots pls

[austere quest]

!slots

[glass olive]

Hey, @odd siren

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[bright spear]

how can I buy a server pass if you live in Russia?

[rigid hemlock]

need help!

[austere quest]

With what?

[bright spear]

how can I buy a server pass if you live in Russia?

[austere quest]

!vip

[glass olive]

Hey, @bright spear

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[rigid hemlock]

sad

[long wren]

?

[austere quest]

I'm sorry you're sad, but if there's something I can help with, let me know!

[rigid hemlock]

the server is lagging im dead becaus i sit on a hoers and its so laggi that i cant move and when i open a chest it needs like 2 sec to open

is this normal?

like bro .... can u whatch me like how i see .... its lagging so hard

[austere quest]

What server are you on?

[rigid hemlock]

Rustiroa.co - EU Mondays

i cant even shoot someone becaus if i shoot he ist 2m away ...

[austere quest]

Hmm, I would suggest making a #network-support-old ticket so someone can take a look. It is likely network related on your end as I'm not seeing any other reports of performance issues with EU Mondays.

[rigid hemlock]

that will be nice 🙂 thank u i really want wo play here ^^ but thats anoing.... i died with 3 fresh bought blooprint and yeh..

[drowsy wing]

I just got banned for playing with a cheater but he says he wasnt cheating?

[austere quest]

!appeal They will typically say that. I'd suggest they (and you) submit an appeal.

[glass olive]

Hey, @drowsy wing

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid hemlock]

my ping is sometime at 500ms oder 600 ms ... and then 23 oder 18

[austere quest]

@drowsy wing Did you need help with something?

[drowsy wing]

I was going to ask about my appeal

[austere quest]

Feel free to ask here!

[austere quest]

Ahh, yeah. My guess is that it is related to your ISP. Typically you can try restarting your router and PC, but sometimes it's an issue that those won't resolve. I would definitely suggest making a ticket in #network-support-old if you haven't already!

[rigid hemlock]

thanks man, no i dont if u cant that will be nice, i will restart PC real quick and test it againm

[austere quest]

I would say restarting your router would be a better thing to try. Also, I can't make the ticket for you, so you will have to go to that channel and do it 🙂

[rigid hemlock]

if you can du it will be nice

[random hatch]

how long does it take do get a responds on a ticket in the website support

[austere quest]

leider ich kann nicht ein ticket fur dich machen, du must das ticket machen in #network-support-old

[old verge]

Hello, can an administrator help me? I need help and for my case to be reviewed. I log into Rustoria and it says I'm banned for cheating, even though I haven't played in 4 months.

[rigid hemlock]

the PC restart works ^^

[austere quest]

It depends, if it's a report, we get to them as soon as possible. If it is an appeal, it can take up to 1-3 days

[austere quest]

alles gut jetz?

[random hatch]

its a question

[austere quest]

Yes, it depends on the ticket you are making. If it is a report, it will be as soon as possible, if it is a ban appeal, it will take 1-3 days

[austere quest]

!steamid

[glass olive]

Hey, @old verge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rigid hemlock]

jetzt laggt es wieder

[old verge]

76561199656406513

[austere quest]

gut, viel gluck mit die wipe!

[random hatch]

in my question ive asked if its possible to transfer vip to another toria server, could you aswner this or no? reason: got a ping issue on eu east long and its unplayeble for me ( my internet en etc works fine)

[rigid hemlock]

doch mal Router neustarten?

[old verge]

76561199656406513

[austere quest]

wenn alles gut, du brauchst nicht

[austere quest]

Taking a look!

[rigid hemlock]

war nur kurz für 1 min ca. jetzte wieder wier vorhin

[austere quest]

ahh, dann ja neustarten

(Router)

[austere quest]

wenn das funktioniert nicht, dann du sollst ein ticket machen in #network-support-old. dann einen eksperte koennen dir helfen. (al so es tut mir leid fur mein Deutch ich von den USA. danke fur die uben)

[rigid hemlock]

alles gut kein problem. Ich habe den Router neugestartet schauen jetzt mal

[austere quest]

daumen druecken 🤞

[glacial badger]

can i report a cheater any other way then f7 guy is legit fully blatant and i can show proof

[long wren]

we dont take report in discord

[glass olive]

Hey, @wanton stump

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton stump]

!report

[glass olive]

Hey, @glacial badger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial badger]

thanks your a much better chat mod then @long wren

[old verge]

were you able to see anything about my problem?

[cobalt siren]

Is anyone going to be taking my case because I haven’t gotten a update about mine

[hot parcel]

im getting 300 ping constantly when I should be getting 50, ran a traceroute and it shows my traffic ISP is being routed to CDN77 Frankfurt (EU) instead of an Asia POP, and in-game netgraph shows ping as -1

[rigid hemlock]

SUF same bevor 5 mins ^^

[wanton stump]

Make a ticket 1-3 days for answer

[wanton stump]

!appeal

[glass olive]

Hey, @cobalt siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt siren]

I made one the night on new years

[austere quest]

!appeal - Yes, you cannot play on Rustoria servers. You can submit an appeal if you would like.

[glass olive]

Hey, @old verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot parcel]

did u find a fix?

[austere quest]

🙁 tut mir leid, kann nicht dir mehr helfen, ich hoffe dass ein ticket helfen wollen

[hot parcel]

english please

[rigid hemlock]

SUF restart router like take the energyswitch from it for 30 sec,

[austere quest]

Try restarting your router and/or computer! What server are you having troubles with?

[rigid hemlock]

hyoid danke dir schein zu funktionieren

[hot parcel]

SEA main, I usually have 50 - 70 ping now I only get 290+ ping, It says its routing my ISP to frankfurt then to singapore, not straight to singapore so im getting high ping

[austere quest]

ah, gut! viel spass! 😄

[austere quest]

Ahh... hmmm. Did you try restarting your router?

[hot parcel]

I just restarted my router for 5 minutes and I still have 280

I played on rustafied.com and ping is good like 60 ping but I dont want to play that server its dead. only rustoria.co lags for me because its routing through EU first then SEA.

[flint sand]

wa wlad l9hab, bghina l3bo

[bitter schooner]

where do I report a player?

[long wren]

!ticket

[glass olive]

Hey, @bitter schooner

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint sand]

dwzoni ana w wahd lbrhox , bghina ntl3o gha t2 j3el rebi y7en elikom

[hot parcel]

how will VIP fix the high ping?

[long wren]

oh mb

[long wren]

#network-support-old

[hot parcel]

I already made a ticket 5 hours ago

[stuck wren]

!unlink

[glass olive]

Hey, @stuck wren

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[long wren]

few admins can handle tickets

[hot parcel]

Is this fixable at all? its only this server that lags and its my region I shouldnt lag

[remote mica]

my vip on eu medium is not working could someone help?

[austere quest]

Please make a ticket in #payment-support ! 🙂

[cedar pumice]

@austere quest was ist steam publisher banned?

[austere quest]

von Facepunch

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[lilac tree]

Admins pls check ru-1791 ticket we wait 10 min

[cedar pumice]

aber wieso konnte mein freund dann auf euren server und wurde nach 2 minuten vom serve r gabennt mit grund Steam: Publisher banned

[lament wagon]

I need an admins help

Can the admin dm whenever this is read

[long wren]

what do you need help with

[toxic juniper]

i need help to

[long wren]

for what

[stoic hollow]

where can i see ban feed ?

[long wren]

we dont have

[lament wagon]

@long wren I DMed you

[crimson otter]

Ticket #446651 which admin banned the player? Can I message you?

[wanton stump]

make a ticket the admin that banned you will answer your ticket

[crimson otter]

No... its a player report ticket and a admin banned the player, I want to talk to the admin about the ban, not my ban

[hot cave]

can someone look at Appeal #62ce3f

[shrewd gull]

how long do i have to wait before i can play again after being gamebanned

[iron steppe]

anyone knows why i have highping? like as soon as i move i get like a 220-2000 ping

[worn echo]

how can a lvl 0 accounts clan still exist since wipe

[acoustic geyser]

Why does it say connection attemt failed when I try to load into this server

[worn echo]

Admins check Ticket #72cef6 there is no way they still can exist on your servers hiring cheaters

[iron steppe]

i event restarted my router and pc. nothing seems to work. @austere quest my friend told me to mention you cause you helped him erlier.

[tough pendant]

yo can any admin check my ticket Appeal #661e02

[austere quest]

Got it, yeah if you tried restarting your PC and router, then I would suggest making a #network-support-old ticket

[iron steppe]

did it. ive been waiting for 30min now.. guess ill wait more than.

[shrewd gull]

can someone please reply to my ban appeal #22ca0f

[long wren]

only banning admin can reply

[fast creek]

bonsoir, le VIP est en rupture de stock ?

[astral light]

anyone else have problem with 10k+ ping at servers ? a checked everything and my internet is good and i have only issue with rustoria server

[spare widget]

@misty scroll Today, I ran a big iron ball in the game. I met a squatting man on the top. I shot six shots in a row with a left wheel and hit the head of the gun. I ordered it quickly. Because I picked it up on the road, I didn't have any ammunition. Then he shot me to death with a bow. I was very angry and went offline. Two hours later, I was found up and down again and was killed by ban. Unregulate me please im a cute new one and never use nuclear. Thank you admen

[shrewd gull]

i made an appeal as soon as i got banned and its been 30 min and still no reply

[long wren]

https://donate.rustoria.co/
Vous pouvez le vérifier directement ici.

[long wren]

typically a response to an appeal will take 1-3 days.

[radiant coyote]

İ ned help please help me

[fast creek]

j'ai bien vu que c'est en rupture de stock

[radiant coyote]

I purchased premium for the wrong server. Could you please correct it? I want premium for the EU LONG server.

[crimson otter]

Another cheater.... 3 in a row... same player... Ticket #880737

[shrewd gull]

nice

[iron steppe]

how long is the estimated waiting time for a support? like i wait know for 1h cant even play...

[austere quest]

#payment-support

[austere quest]

Depends, are you waiting on an appeal? If so, it can take up to 1-3 days.

[barren sable]

Has anybody ever logged in and seen that their door has a custom skin on it that they never placed? How the heck did this happen?

[iron steppe]

i wrote in Network-Support.

just trying to play with my friend. cant do anything. as soon as i move i get highping

[odd siren]

alt+f4 free ak in eu long, who want type in chat

[shrewd gull]

just bought rust on a new account after being gamebanned 240 days ago and get banned for high risk account how good and apparently i gotta wait 1-3 days to get unbanned?????

[half zinc]

I purchased premium for the wrong server. Could you please correct it? I want premium for the EU LONG server.

[scarlet moon]

can you ban goosto on eu medium he play with cheats

[glass olive]

Hey, @scarlet moon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

banned

[long wren]

eu long is not premium server

[lyric basalt]

by premium he probably mean VIP

[half zinc]

yes ı mean vıp

[long wren]

ah

[long wren]

#payment-support

please make a ticket

[raven mist]

@iron steppe #network-support-old

[half zinc]

ı did it bro ı waiting for ticket

[iron steppe]

@raven mist allready did

[long wren]

[raven mist]

Theres not much we can do as admins for you im afraid, our network engineer will need to help you there

[iron steppe]

but its not from my site? every other server works fine.

[raven mist]

Im not saying that, however can try a VPN and check if its better with different routing

[timber bridge]

It could be something between you and the provider is what we are saying, if you speak to the network team they can work with the provider to resolve the issue. 🙂

[runic marlin]

yabba!!dabba!!doo!!

[barren sable]

anybody know if other players have the ability to change the skins of your doors?

[bleak garden]

expand the slots please

[shrewd gull]

just bought rust on a new account after being gamebanned 240 days ago and get banned for high risk account and apparently i gotta wait 1-3 days to get unbanned????? waste of my day playing all of wipe day #22ca0f

[signal gate]

i need support

[iron steppe]

vpn workes for now i think ty @raven mist @timber bridge

[naive saddle]

I was walking and someone jumped me, I evaded them, I didn't evade anyone, nobody called me or anything, I don't understand, help.

[signal gate]

@raven mist help

[normal edge]

i need help

[agile epoch]

help

[signal gate]

banned for playing well lol hahaha

[normal edge]

where do i appeal

[agile epoch]

are there admins on i submitted a appeal

[shrewd gull]

@agile epoch 🤣

[agile epoch]

bro i havent played rust in years and i get on and im banned on this server just trying to play with somne friends

[night snow]

i need a admin

[young crescent]

Вітаю, потрібен адмін.

[agile epoch]

Help they responded to my appeal and said i was banned on my other account but i dont have another account

[young crescent]

Congratulations.
How do I appeal? Is there any way I can contact the admins? I got banned for nothing!!!

[young crescent]

And where did you file an appeal?

[agile epoch]

Can i speak to admin please

[normal edge]

me aswell, ive been banned for years for saying n****.

[night snow]

me too i never cheat on rust

[agile epoch]

they said i was banned on another account but the only other account i have is a alt for cs never played rust on it

[shrewd gull]

i got banned for having a high risk account and they wont reply to my appeal

[crude hornet]

!ticket

[glass olive]

Hey, @crude hornet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[night snow]

!ticket

[glass olive]

Hey, @night snow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[young crescent]

!ticket

[glass olive]

Hey, @young crescent

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh aspen]

fix ur au server so people join

[autumn saffron]

!ticket

[glass olive]

Hey, @autumn saffron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[agile epoch]

Can i speak to admin

[hexed nimbus]

You can trough your appeal the don’t deal with them trough discord

[agile epoch]

they denied my appeal and now i cant message any more

[hexed nimbus]

Then it’s time to move on as decisions are final

[agile epoch]

but ik why its saying i was banned on another account now

i live with my brother in law and i guess he got banned for cheating and they ip banned us but i am on a differnet computer and dont cheat i just want to play with my friends on the server

[hexed nimbus]

Well might be best to ask him about that and if so thank him for it as it does not change anything unfortunately

[timber bridge]

Is his name clara?

[hexed nimbus]

Damm is this the real splootmeister how you been mate happy new year

[agile epoch]

so theres no way to fix it

[hexed nimbus]

#support message

[agile epoch]

i wasn't the one cheating yall can spectate me im ass

[misty scroll]

Call it an unfortunate side effect if that makes you feel better about the situation

[timber bridge]

Unfortunately the time to bring that up would've been the appeal and you would have had to have undeniable evidence that suggest it wasn't you. The "Brother" or "Friend" excuse gets used alot for actual cheaters. So probably no way to fix it.

[agile epoch]

i didnt know about it till they denied my appeal for being banned on another account and i thought about it cause i didnt have another account and i ask him and he told me yeah he cheated on the server

[misty scroll]

Blame him then, not us

You're free to play on a different server, just not on Rustoria

[timber bridge]

It is! How you been? happy new years to you as well.

[agile epoch]

yall cant lift the ban just for my account and ik i can play other servers but i got friends on this on

[misty scroll]

It's not something we're going to do, no

[agile epoch]

you can spectate and clearly see im not cheating

[night snow]

shaadt i been baned for nothing man

[misty scroll]

We don't need to spectate you, you're already banned and your appeal was denied

I can change your ban reason to "Ban Evasion" if you'd rather have that, but the ban itself is going to stay

[agile epoch]

i got banned and never even played on the server tho its 2 different pc

[misty scroll]

I suggest you appeal your ban then: https://rustoria.co/support/appeal

[night snow]

i do the appeal already

[misty scroll]

You can thank your "brother in law" for getting you banned then

The ban is not going to be removed

[agile epoch]

you putting quotations like im lying what proof can i give you to fix it

[misty scroll]

Sounds good, then you just need to wait for an answer

[misty scroll]

It really doesn't matter if it's your brother in law, or yourself, either way you're not getting unbanned

[night snow]

ok man thx do u know how much can take?

[misty scroll]

We advertise 1-3 days

[night snow]

ok thx man

[agile epoch]

so theres no way to prove it to you to fix this

[misty scroll]

What do you want to prove to me?

That the account you're playing on was not the one originally banned for cheating? I know that already

[agile epoch]

that it wasnt me that cheated im just trying to play with friends on the server i just got back into gaming i havent been playig in years and i tried to join them and see this

[misty scroll]

Look, I have said this already, but I'll say it again. It does not matter if you were the one cheating or not.

[shrewd gull]

just bought rust on a new account after being gamebanned 240 days ago and get banned for high risk account and apparently i gotta wait 1-3 days to get unbanned????? waste of my day playing all of wipe day #22ca0f

[agile epoch]

my steam account is 11 years old its not like this is a new account saying this stuff its not a alt to try and get around the ban im just trying to play a game with some friends i used to play with back in the day

[outer owl]

where i can report a cheater?

[misty scroll]

https://rustoria.co/support

[pale loom]

are you allowed to glitch inside foundations and have god mode like thse kids are doing outside my base

[misty scroll]

I am not disagreeing that your account is 11 years old or anything like that. You are banned, and you will not be unbanned. All the things you bring up are irrelevant. I understand the situation, and whether your explanation is true or not, it does not matter. Your ban will remain.

[misty scroll]

No, please report it: https://rustoria.co/support

[agile epoch]

if i didnt cheat why am i getting banned tho i did nothing

[misty scroll]

You can thank your brother in law for that

[agile epoch]

I dont see why you cant just give me a chance

[misty scroll]

Your situation was reviewed and it was decided that you will not get another chance

[shrewd gull]

just bought rust on a new account after being gamebanned 240 days ago and get banned for high risk account and apparently i gotta wait 1-3 days to get unbanned????? waste of my day playing all of wipe day #22ca0f

[agile epoch]

can i submit a new appeal wiht the information ik now i didnt know all this till after i submitted the appeal

[short karma]

why i am kick from the serve, i have vip but i can't connect to the eu east long

[misty scroll]

No

[pale loom]

done

[misty scroll]

I 100% agree with the conclusion of the appeal, even with what you're saying in here AND giving you the benefit of the doubt regarding your story, you'd still be banned

It does not matter who cheated, like I said

[misty scroll]

What does it say?

[agile epoch]

thats why im asking what proof is needed for you to believe me and fix this

[misty scroll]

No proof is needed for anything

What do you want to prove?

[short karma]

when i try to join its say ´disconnect'

[misty scroll]

What's the whole disconnect message? Can you send a screenshot?

[agile epoch]

whatever will fix this like i said i just built a new pc and want to play with my friends there on this server and im getting banned for cheating before i even join

[misty scroll]

Nothing is wrong, there is nothing to fix. The situation you are in, unfortunately, means you will remain banned. There is nothing for you to prove, there is no uncertainty, there is no doubt about anything in this situation.

[short karma]

in pv?

[misty scroll]

Sure

[agile epoch]

is there some one else i can speak to

[misty scroll]

No

You have appealed, it was denied, that's it

[agile epoch]

but i didnt know what i know now when i submitted the appeal

[misty scroll]

Can you do me a favour?

Read my messages

I already addressed everything you're saying

[agile epoch]

your not understanding and not really giving me reasons thats why id like to speak to someone else

[misty scroll]

I understand what you're saying, but you don't want to accept what I'm saying

[agile epoch]

i was wrongfully banned the point of an appeal is to fix that and im telling you exactly what happend and you saying you dont care you even have proof i wasnt the one cheating

[misty scroll]

If I take everything you say as absolute truth, then you would still remain banned

You were NOT wrongfully banned

Everything is done according to our rules and procedures

You disagree with the ban, I understand, but that does not make it wrong

[agile epoch]

how would i still be banned if i wasnt the one cheating i told you there is 2 pc in my house my brother in law cheated on his i am on my own new pc and i did nothing wrong

[misty scroll]

Because that's an unfortunate side effect of what your brother in law did

[agile epoch]

and i understand that and thats the point of an appeal to explain your side and fix the issue im telling you what happened so im asking you to unban me and give me a chance im ass at this gmae you can clearly watch me and see im not cheating

[hexed nimbus]

#support message

[misty scroll]

That is not something we are going to do, hence why your appeal was denied

[mortal burrow]

how long is the approximate waiting time for a response to an appeal?

[misty scroll]

We advertise 1-3 days

[agile epoch]

what reason would i still remain ban if what im saying is truew

[hexed nimbus]

Sm on 60 btw

[mortal burrow]

and how not to influence a faster response ?

[misty scroll]

I've changed it to Ban Evasion for your account, but it's just semantics at this point

[misty scroll]

?

[agile epoch]

i wasnt eveaading a ban eihter i didnt even know about the ban

[hexed nimbus]

Slow mode here is on 60 sec not 5

[agile epoch]

how can i evade a ban i didnt know about tho thats what im getting at

[misty scroll]

You're arguing semantics now

[mortal burrow]

Can I influence the appeal review process?

[misty scroll]

You cannot

[grand knoll]

I’ll pay 100$ to charity for my unban been 23 days got 4 days left

[grand knoll]

Forward this to Ryan

[mortal burrow]

Can't you check it out now?

[agile epoch]

i just want a reasonable answer i didnt ban evade and i didnt cheat so i dont get why im still banned i didnt know aboout the ban

[misty scroll]

👀

[grand knoll]

Lmk 👀

[agile epoch]

how can i ban evade a ban i didnt know about

[north crest]

Good luck on your next server!

[mortal burrow]

And how could they ban me for cheating when I was away for almost the whole day?

[misty scroll]

Again, you're just arguing semantics now, and I'm not going to play along. You are permanently banned and it will not be removed. Have a nice day!

[misty scroll]

DM me

[mortal burrow]

And how could they ban me for cheating when I was away for almost the whole day?

[agile epoch]

its not arguing semantics it just doent make sense your saying i was banned for ban evading but i didnt know about the ban so how does that make sense

[mortal burrow]

<@&274971100184576010> And how could they ban me for cheats when I was away for almost the whole day and I'm ready to prove right now that I didn't use them?

[shy remnant]

!appeal

[glass olive]

Hey, @mortal burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mortal burrow]

xD

[pale loom]

idk how these ppl can sit in Foundations to break turrets with compound bows and not get banned

with video proof of them doing it in my report ticket

[shrewd gull]

just bought rust on a new account after being gamebanned 240 days ago and get banned for high risk account and apparently i gotta wait 1-3 days to get unbanned????? waste of my day playing all of wipe day #22ca0f

[eager echo]

this shit is nasty

bro im just trying to own a casino and someone is doing this shit outside my base

its a audio recorder

they put it in a box

@glass olive

[misty scroll]

You've been unbanned 🤝

[blazing hazel]

i got banned for my name like common

[north crest]

!report

[glass olive]

Hey, @eager echo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing hazel]

<@&874995535881326632> can you pls explain why im banned

[misty scroll]

It will display the reason when you attempt to join

[timber bridge]

prob for "change your name" no?

[blazing hazel]

i got hacked and they put my name as boss cheats and i get banned like what

[shrewd latch]

you obviously did or you wouldnt be banned

[blazing hazel]

not true im banned for no reason rn

[timber bridge]

https://tenor.com/view/heyotakealookatthis-gif-18905664

[eager echo]

i made one

[drowsy dock]

What should I do if I'm kicked from the server because of cheats? I've never played with them.

[glass olive]

Hey, @drowsy dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy dock]

а может быть что это просто ошибка какая то из за античита например, или меня прям забанило

[glass olive]

Привет, @drowsy dock

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[distant cloud]

2 days for an appeal is wild

<@&874995535881326632> Any chance you guys can look into my ticket quickly?

before my shit is lickd

[hearty yew]

Я купил випку на пропуск очереди на сервак, один раз зашёл и у меня вылетает, после этого пытаюсь зайти на сервер и мне пишет ошибку Connection Attempt Failed.
На другие сервера на спокойно могу зайти, а именно сюда не получается
Что мне делать?

[rigid hemlock]

there is a hacker

[nimble swallow]

My friend got a VAC ban in CS. Will he be able to play on Rustoria?

[shy remnant]

!report

[glass olive]

Hey, @rigid hemlock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant cloud]

XDDDDDDDDDD

[shy remnant]

Yes

[nimble swallow]

The VAC ban was 80 days ago

[native path]

yo

i need help

[shy remnant]

We only consider Rust Gamebans

[nimble swallow]

thx bro

[native path]

My friend was banned for cheating, and I got banned for playing with a cheater. We have all the recordings of the PvP matches, and you can look at his PC.

https://steamcommunity.com/id/TheOnlyKenzo

This is his profile. I don't understand these bans; it wasn't the first one, and it's hurting our wipes.

[normal orbit]

your banned for 1 week because someone on your team was cheating

[ripe hedge]

please admins i got banned for nothing! I already appeal on your website can any1 help me?

[normal orbit]

if your appeal is submitted you'll need to wait 1-3 business days for a response to the appeal

if it's been responded to and your appeal was denied you'll have to play another server.

[ripe hedge]

where i can see messenges about my appeal info?

[native path]

I ask that you please review this ban. We are playing fairly, and being good is not a reason to be banned.

[robust halo]

is there a way to know if a player got banned, we got killed by this sus guy and dont know if he got banned or not

[shy remnant]

!appeal

[glass olive]

Hey, @native path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ripe hedge]

and got banned for nothing

never joined on rustoria

[normal orbit]

on the same website you submitted the appeal, go to 'support'

[ripe hedge]

i never used any programs

why

[vital vortex]

where can i make a ticket

on the rustoria eu mondays server

[glass olive]

Hey, @vital vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ripe hedge]

Admins, love you! Really fast unban!

[native path]

It's sad to play like this, to put in the effort to get good at the game, only to be unfairly banned and lose all the loot you've accumulated over hours.

[minor temple]

!steamid

[glass olive]

Hey, @ripe hedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Well you never know what your frineds are doing on their screen

Have them appeal and we will still review this fairly

[native path]

We have videos of all the day's plays, so I know exactly what my friend is doing.

[river copper]

You banned me for no reason at all, just because of a complaint.

[native path]

Perhaps it's a lack of attention from the admins in reviewing the bans.

[shy remnant]

No we don't ban because someone made a ticket on you. We ban with proofs

[shy remnant]

You never know, trust me

You can definitely hide cheats from a screen share / video recording software

[river copper]

show them

[native path]

I've already been unfairly banned on Rustoria. I love the server, but things are complicated this way.

[shy remnant]

We do not share proofs, sorry

[shy remnant]

Well this is your first ban so hard to be unfairly ban already

[river copper]

That makes it difficult.

[shy remnant]

Sharing proofs would give cheaters the best way to avoid getting caught, that's the reason why we don't share evidences

[native path]

I've been banned for cheating before and then unbanned, so this wasn't my first ban, and this time it was a friend of mine.

[shy remnant]

That wasn't a ban of yours, you got linked to a ban automatically which was not yours, that's why it got fixed right away

[river copper]

My partner already sent the videos there; if you could analyze them, I'd appreciate it.

[shy remnant]

Please make an appeal

[river copper]

The videos have already been sent by Kenzo.

[supple gust]

Admin, we were already raided, we lost all our stuff because of an unfair ban... when you look at Kenzo's evidence and realize that we aren't cheating and unban us, will you return the loot we lost??

[shy remnant]

We do not reimburse loot, I'm afraid.

Please, make an appeal and wait for a response to it

[raven mist]

Just an FYI, videos dont neccesarily means anything. As often some software is being ran on another device. Just an FYI

[supple gust]

We have already filed the appeal with all the evidence, but we wasted all our time playing and looting because of an unfair ban.

[river copper]

So how do you have proof?

[minor temple]

This is Kenzo appeal to be made. We will not discuss another players appeal with the teamates.

[native path]

And how are we supposed to prove we're not using cheaters? That makes no sense at all, hahahaha

[distant cloud]

Piwel, Any chance u can look into my appeal. We weren't even playing with the group that got cerbd. or in their ui.

[native path]

wtf

[final torrent]

suerte kenzo

[raven mist]

Im just telling you. Lets wait for your appeal to be reviewed

[silent marsh]

Our ban was unfair

[river copper]

If videos alone aren't enough, tell me what you need and we'll send it to you for review.

[silent marsh]

How long will it take to analyze Kenzo's ban?

[shy remnant]

Is all the team going to come one by one asking the same questions ?

Please guys, we've answered numerous time already

[native path]

Of course the ban doesn't make sense, we're all disappointed with this senseless ban.

[river copper]

.

[shy remnant]

.

[silent marsh]

'm sorry, I won't discuss this further, but I need to know how long it will take because I'm on vacation and this is unfair.

[shy remnant]

Appeals usually take 1-3 days, can be more or less depending the situation

[supple gust]

So how do you have proof that he's really cheating when the recordings are useless!!!!! It makes no sense at all, he was just reported a lot and we got banned hahaha, what should we do? Show videos or send the PC so you can check it personally?

[silent marsh]

Okay, thank you for your reply. Unfortunately, I'm going to lose the rest of my vacation. 🙁

[sick atlas]

Where can I report a player?

[shy remnant]

!report

[glass olive]

Hey, @sick atlas

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

@supple gust

[sick atlas]

thx

[supple gust]

ok thanks

[silent marsh]

How long time is my ban?

[native path]

Thank you for your attention. I hope this will be reviewed as soon as possible. Have a great night.

[scenic vigil]

Could i get some help with my homework? Thanks.

[misty scroll]

Which subject?

[scenic vigil]

Math

[misty scroll]

Go on

What do you need help with?

[scenic vigil]

Math

[misty scroll]

Yes

[scenic vigil]

mhm

[misty scroll]

I understood that part

[scenic vigil]

okay

[misty scroll]

What's the question you need help with?

[scenic vigil]

It's about math

[minor temple]

Anything specific or just the whole thing?

[scenic vigil]

geometry

[minor temple]

Ah @misty scroll does love a good shape

[misty scroll]

The shapes will be calculated

[scenic vigil]

so could i get some help

[misty scroll]

Send the damn question

We're here, eager to help with your geometry

[scenic vigil]

oh, k

[vital vortex]

is there a way to find cheater bas has 10 plus kits from us and just got banned

[misty scroll]

Unfortunately not something we give information about

[vital vortex]

oke thx for banning them

[flint sand]

guys how can i fix this potato texture

[robust halo]

staff is 1236625170 banned on mondays?

we reported curious if he was cheating

[flint sand]

guys how can i fix this potato texture

[scenic vigil]

@misty scroll here

solve top 3

[minor temple]

I think the answer is 42

[scenic vigil]

u sure?

[robust halo]

yo admin

is he banned

[minor temple]

Is that their name?

[scenic vigil]

so can i get some help

with my homework

[robust halo]

nah shawn

[scenic vigil]

L support channel

[minor temple]

!steamid

[glass olive]

Hey, @robust halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[robust halo]

real

[minor temple]

It is in my name

[robust halo]

rusticated better

[scenic vigil]

thats a wallet drainer link, no way im pressing dat

[minor temple]

Don't want you to press it, Was try to figure out which player Mikey was talking about

[scenic vigil]

L support anyway, can't help with simple math

[spark halo]

I still cant join xpiwel

[whole tartan]

i got banned and my appel got denied

i did not play for months and when i went to play it said banned for playing with cheater

[subtle matrix]

No BPs 10x EU

All EU servers restart daily at: <t:1767423600:t> (<t:1767423600:R>)
Restart is not wipe, no progress will be lost.

All servers wipe for force: <t:1770318000:F>

🇪🇺 No BPs 10x EU
IP: connect 10x.rustoria.uk
Next Wipe: <t:1767715200:F> (<t:1767715200:R>)
Wipe Schedule: Tue & Fri @ 4PM BST
Blueprint Wipe: Force Wipe
Map Size: 3500
Clan Limit: 6

The times listed above automatically change to your time zone.

[bitter edge]

/auth

[glass olive]

Hey, @bitter edge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[shy remnant]

If your appeal is denied, this is the final decision

[bitter edge]

How i get the discord kit?

/disord

[mint epoch]

trust the method

[shy remnant]

That was not necessary

[shy remnant]

https://rustoria.co/link and type /auth in-game

[bitter edge]

thx

[paper orbit]

can the admins please ban the rage cheaters

like come on

this is genuinally outragous like come on admins

can yall please do yalls job

[crimson otter]

Ticket #4f500c can admin please help

[shadow dust]

Its my first time playing Rust with my friend and I get kicked for having a high-risk account

can anyone whitelist me for the server?

[nocturne lark]

I was giving a friend a tour of my base (not in my team mind you diff clan) and they got banned for "playing with a cheater" I'm fine with my ban because I was playing with the accused (not saying they are cheating) but their ban is genuinely not right because they weren't playing with us.

[merry mirage]

Cheating on eu main

[long wren]

!appeal

[glass olive]

Hey, @nocturne lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[glass olive]

Hey, @merry mirage

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tranquil anvil]

I need help, there's a hacker on the BR main server, account number 91 hours. Please. 76561198993878151

[earnest quiver]

!report

[glass olive]

Hey, @tranquil anvil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unborn gorge]

admin

[velvet sorrel]

Happy new year!

Can hackers pass through walls? Do stashes now despwan in less than 24hrs even with building privilege?
I have 2 stashes protected, you would have to pass through walls to access them and now they just disappeared.

Trying to understand why.

[tranquil anvil]

but it doesn't respond, and it's impossible to play

[sharp orchid]

I've been blocked from accessing the server. What should I do?

https://steamcommunity.com/profiles/76561199418758551/ Id

[tranquil anvil]

I need help, there's a hacker on the BR main server, account number 91 hours. Please. 76561198993878151 but it doesn't respond, and it's impossible to play

[sharp orchid]

I need help

[modern kraken]

<@&274971100184576010> need help

I was banned for no reason, can you help?

[ionic nymph]

i need a admin to remove some foundations if they can that would be awesome i messed up and cant remove them anymore

[tranquil anvil]

I need help, there's a hacker on the BR main server, account number 91 hours. Please. 76561198993878151 but it doesn't respond, and it's impossible to play

[ionic nymph]

go make a report at rustoria.co/report

[tranquil anvil]

but it doesn't respond, and it's impossible to play

[chilly cypress]

!steamid

[glass olive]

Hey, @chilly cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sour nimbus]

can i have a admin check something out for me when i go to log on to the server it goes to main menu and says the connection was rejected and says cheating

[crimson otter]

Admin big cheater group on US low pop. Made tickets for all of them... #49b286 #c98318 #e4ffa8

[steep ledge]

Cheater 76561199822037250

Toria Long Premium US

[glass olive]

Hey, @steep ledge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ionic nymph]

i need a admin to remove some foundations if they can that would be awesome i messed up and cant remove them anymore it would be greatly appreciated

us main

[sour nimbus]

its really weird that i dont polay on these servers and the one day i try to jump on and play it says im banned for cheating just to connect to the server

i have no ban on my steam account

[earnest quiver]

!appeal

[glass olive]

Hey, @sour nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The administration does not interfere with the gameplay.

[earnest quiver]

Tickets are reviewed as quickly as possible in the order they are received. Please note that processing your request may take some time. Discussing your request in the chat will not speed up the review process.

[earnest quiver]

!appeal

[glass olive]

Hey, @modern kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sour nimbus]

@earnest quiver are the appeals the same as tickets. they are looked at the order they come in?

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[sour nimbus]

ok thanks i appreciate it

[wooden drift]

is js got fucking banned says banned for playing with cheater bro wth

i just got on

and weve been playing with bows we havent made uany plays so how i alr got banned from rusty moose bc and admin was abusing and said i cant talk back soo

wahat happend idk he was cheating and i dont think he is so wth

mods help me out pls

[ruby sand]

Hello, may i ask is the rustoria website bugged? i cant see myself on the leaderboard

[timber bridge]

just to be clear you are banned from rustoria?

[wooden drift]

yes

it says playign with cheater my tm8 is adk and ive been playin wit him fro 10mins

afk

please im new

[timber bridge]

Have you made an appeal? It's the best system to get assistance with a ban.

[wooden drift]

how

im new idk how

[glass olive]

Hey, @wooden drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden drift]

okay

[timber bridge]

Not sure if it is currently, I know it was yesterday based on complaints.

admin or mod could probably answer further.

[wooden drift]

i made a ticket sirrrr

ive been playing witht this guy for 10mins the only stuff i got is this stuff from my old base i just teamed up witht this guy so why am i being punished hes literaly afk i dont think hes cheating but please

[timber bridge]

An admin will review it shortly, all I can say is the admins here don't false ban so if it's not a mistake i'd recommend not playing with him anymore.

[wooden drift]

yea on rusty moose today they banned the same guy but i wasnt teamd with him but i was defending him so a mod banned me for talking back to him by appealing for him so idk anymore

terrible behavior from a mod but oh well

lots of ragebaiting bullying and just overall mean

[timber bridge]

All I know is rustoria bans based on their own volition not because they are banned on another server, so I see a pattern with the guy you are playing with. idk what he is banned for currently or if it is a mistake but as I said if its not a mistake I wouldn't play with him anymore because he will continue to get you banned. I wish you well and hope a admin can complete your appeal soon. Good luck!

[long wren]

just mute

[wooden drift]

?

[glass olive]

Hey, @placid flax

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wooden drift]

appearntly cuz hes bann gamebanned 8 times =he said

[long wren]

we dont take report in discord @placid flax

[timber bridge]

yeah i'd def steer clear friend, if 8 time gameban is true - he will likely get you banned everywhere you follow him to.

[wooden drift]

yea

[timber bridge]

Just be sure to include everything you know in the appeal as well, it will help your case.

[wooden drift]

alr

[velvet sorrel]

I got banned once for no reason. I think because I got "swatted", had a neighbor that probably trolled the admins and falsely accused me of cheating.

[wooden drift]

dang

[long wren]

!appeal

[glass olive]

Hey, @velvet sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet sorrel]

Im good, the misunderstanding was resolved.

[wooden drift]

@timber bridge he js told be hes published banned?

[timber bridge]

yeah thats not good, so just tell the admins everything you know. GL!

[amber bluff]

Is there an admin who can help me? My team just faced a cheater using wallhack and non-conformist. If he also has aimbot, could you look into it?

[wooden drift]

admin please answer my appeal

[long wren]

!ticket

[glass olive]

Hey, @amber bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

typically a response to an appeal will take 1-3 days. please wait patiently

[wooden drift]

dude wtf

i was playing witht he guy for 5 mins

he could just lie who th am i god i dont know if the kids cheating

this ticket had no thought put into it all

[near hemlock]

Ticket #b7ea4d can you look into this please

free banned i swear

[amber bluff]

I already did it, thank you very much, and I await a response.

[wooden drift]

iwas on the beach bro he was acroosss map

we met up for 5 - 10mins then were eating and got banned

i ddint kill anyone

like bro where th the empathy

dude i cant know if sum1 is cheating

ur blaming me like i knew

[long wren]

We also have strict rules regarding pwc bans.

[near hemlock]

sosa gg go nect

[wooden drift]

ok but im not pwc banned

[near hemlock]

@long wren check my ticket please

[long wren]

what your banned reason

[wooden drift]

appearently if ur new to game u get banned appearntly im js suspose to know ts

[wooden drift]

teamed with cheater

[near hemlock]

all u need is click on his proflie and ban him

[long wren]

thats pwc ban

[wooden drift]

how is this any reasons to take the wipe from me

[wooden drift]

idk what that is

[near hemlock]

all good sosa go nect

[long wren]

playing with cheater

[wooden drift]

?

[near hemlock]

move on

[wooden drift]

I THOUGHT I WAS PLAYING WITH A FRIEND NOT A CHEATER BRO

[near hemlock]

so he can ban the retard who was flying to kill me

[wooden drift]

les be honest they aiunt gonna do shi

😭

[long wren]

Your ticket will be reviewed as quickly as possible.

[wooden drift]

i lost all hope for these official mods

[near hemlock]

lets be honest i didnt ask u about that

[wooden drift]

jus triple the flying guy not hard atleast ur not getting banned for having a tm8

[long wren]

please move #general @wooden drift @near hemlock

[wooden drift]

sure

im just gonna move outa this discord

fuck that

[near hemlock]

u just came m8

[long wren]

Neither of you need help

[near hemlock]

all good crazy make it faster please he is roaming next to me and this is pissing me off ngl

[long wren]

please wait patiently

tickets may take some time to review as they are created by other players as well.

[wooden drift]

how long am i banned it aint perm ritht

right

[near hemlock]

first banned 1 year

[long wren]

appeal was denied?

[long wren]

last warn

[wooden drift]

yea idk why

[near hemlock]

ok sorry

[wooden drift]

first abn and they do me harsh

ban

[long wren]

It will be displayed when you try to connect to the server.

https://cdn.discordapp.com/attachments/1330325820215922761/1330619101361737728/image.png?ex=69596d1b&is=69581b9b&hm=94ea4299d1cdc6351dc2bfcf166915c0e72257106cfc31aebf6b60a563c77467&

like this

If nothing is displayed, perma banned

[wooden drift]

bro

[ruby sand]

I heard the website is abit buggy

Name wasnt showing up on the website

[wooden drift]

????

[near hemlock]

when the admin reply to ur ticket it will show how long ur ban will be so u need to wait for the admin response on the website

[wooden drift]

also yall should probally remove lfg channel if u get banned for teaming with a closet cheater immediatly ppl can abuse that to ban ppl kinda weird yall havent thought abt this

[wooden drift]

didnt show he js said U SHOULDVE KNOWN HE WAS CHEATING WOMP WOMP stay banned nerd basicly

[ashen shadow]

if i cancel queue skip subscription do i still keep the q skip

[safe marsh]

Appeal #e05272 can some look at my apeal please

im tryna play the game

[cobalt jackal]

Appeals are usually reviewed within 1–3 business days, but it can be more or less depending on the situation, so please be patient.

[safe marsh]

what if i dont wanna be patient

[cobalt jackal]

You just have to wait, we can’t speed that up here.

[rocky crag]

i need unban

i disconnect for de cheating ?

!

all servers rustoria

[long wren]

!appeal

[glass olive]

Hey, @rocky crag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

i guess for once in your life you don't get a choice but wait for it , even if you dont wanna be

[raw pewter]

you still get it until it expire

[dire nebula]

<@&874995535881326632> there is a cheater named dagod and hes blantent esp and is about to move on our doorstep

[long wren]

no need tag admin and make a ticket

[dire nebula]

well i f7 report and nothing happened so idk what else to do

[raw pewter]

!report

[glass olive]

Hey, @dire nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

make a ticket instead of f7 mate

we ain't moose, f7 won't turn into a ticket automatically

[velvet meteor]

algun admin para hablar

[wet birch]

Why does my work order prompt that my application has been approved, but I still cannot join the server?

@long wren@raw pewterAppeal #327a18

[velvet meteor]

<@&274971100184576010> Is there an admin I can talk to?

[median crown]

what is it you need help with?

[velvet meteor]

I got kicked for hacking, of course.

[raw pewter]

steam id?

[velvet meteor]

L.180PING

[raw pewter]

that's not a steam id or a picture

!Steamid

[glass olive]

Hey, @raw pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[velvet meteor]

!Steamid

[glass olive]

Hey, @velvet meteor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[velvet meteor]

76561198125672019

Is that okay?

[raw pewter]

you said you got kicked for hacking...

i don't see that

what server are you connecting

you were in our server 5 min ago, can you show us you ban message?

[wet birch]

Please help me check@raw pewter

[velvet meteor]

it just says kick

[velvet meteor]

LATAM rustic vanilla

[long wren]

?

[raw pewter]

you have been unbanned already 😐

not sure what i can help you with that

[raw pewter]

you might need to make a network ticket, i do not see any ban on you

[velvet meteor]

They kicked me out without any warning; some kids just reported me and banned me like that.

[raw pewter]

i think you are having network issue mate

[velvet meteor]

Where can I create the ticket?

[raw pewter]

our server didn't ban you

https://discord.com/channels/274965952116817920/989424320797364224

try to restart your internet router may be

but you weren't banned

[long wren]

can you post what server you ban screenshot?

[raw pewter]

yeah do that too

[velvet meteor]

It's impossible, it keeps kicking me for being a hacker and supposedly for reports. Where can I get a ticket to unban myself?

[long wren]

post screenshot

[velvet meteor]

ok

[long wren]

server name

[velvet meteor]

LATAM rustic vanilla

[long wren]

wrong discord server dude

[velvet meteor]

He sends me to this brother server

[long wren]

we are

rustoria

bro

not latam rustic

[velvet meteor]

Sorry brother, did you bring me to this Discord

Sorry for the inconvenience and thank you very much

[raw pewter]

you are joinning wrong server mate

@velvet meteor

[velvet meteor]

sorry bro

[sleek shoal]

hey guys ive played before but i just tried to log into a sea servert and got banned for cheating

yet i dont cheat

[long wren]

!appeaL

[glass olive]

Hey, @sleek shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz sonnet]

what to do if the server kicks you for using cheats?

[frail abyss]

same problem, I was playing and my internet connection crashed. I reconnected to the server and it kicked me for the following reason: Cheating

[quartz sonnet]

Do you know how to solve it?

[frail abyss]

I filed an appeal; this has happened to me before. It's most likely a Rustoria anti-cheat error.

[long wren]

!appeal

[glass olive]

Hey, @quartz sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @ivory river

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory river]

i did appeal

[long wren]

no need tag

[ivory river]

they did not say how long

ok sorry

[long wren]

read above

[ivory river]

i see above but still they did not give information how long

[long wren]

you mean ban period?

try connecting to the server

[ivory river]

i mean all of us perma banned or it is just for wipe

[long wren]

^

https://cdn.discordapp.com/attachments/1330325820215922761/1330331237394419856/image.png?ex=6959b283&is=69586103&hm=59e3c618fd74242b3af92d2649c124cf56868dc9e7672189a027c667d23d8974&

[ivory river]

oh ok it says 6d 12 hour

[ivory river]

I am sorry for disturbing you

[long wren]

!appeal

[glass olive]

Hey, @frail abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean quarry]

That's why I hadn't seen it.

[frail abyss]

After the appeal was approved, I cannot log into the server for the same reason.

[exotic eagle]

how long until a cheater gets banned for blatant esp and aimbot

[raven mist]

Did you report em?

[exotic eagle]

yes

[frail abyss]

BRO HELP

[raven mist]

F7 or on our website?

[exotic eagle]

f7

i can do it on the website if needed

[raven mist]

F7 goes to FP, website goes to us directly

[exotic eagle]

i have 2 clips to prove esp

i need these russians banned for real, do you guys remove bases

[raven mist]

We dont no

[exotic eagle]

does the loot just stay in the base till raided

[raven mist]

Yes

[exotic eagle]

shi

any chance for a link to the website, its not loading when i search it up.

[raven mist]

rustoria.co/support

[kind stream]

does this mean that I'm unbanned?

[exotic eagle]

now medal deleted my clip. lol

[gusty radish]

https://steamcommunity.com/profiles/76561198167236111 can't log in to the server check it@raven mist

[raven mist]

Approved means unbanned yes

[raven mist]

Woof

[kind stream]

tnh

[gusty radish]

I was kicked off my friend's server and can't get back in@raven mist

[blazing moat]

how do i appeal

a high risk account

i was playing this server yesterday

[long wren]

!appeal

[glass olive]

Hey, @blazing moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing moat]

thank you

[exotic eagle]

all of my tickets are in and a clip is there for evidence.

[long wren]

yep

[blazing moat]

How long do tickets usally take

[long wren]

#support message

plesae read

[blazing moat]

thank you

i will wait

[exotic eagle]

sorry for all the reports

[raven mist]

No worries, thats why we are here for

[exotic eagle]

are you guys able to tell if a cheater switched accountss

[dark shore]

can i get my acc unbanned now its been months since i got banned for hacker association for a teamate i didnt even know was hacking

[long wren]

we don't take into account whether you knew what was going on or not

If the appeal is denied, the decision is final.

[exotic eagle]

welp my reports did nothing, im not sure how he wasnt cheating but okay

[dark shore]

i just want unbanned im trying to play with some of my friends on the server :/

i had 140 hours when i played with the guy i found in the rust discord in the find a team channel

[long wren]

#general move

[ruby owl]

any admin avilable

[thorny dune]

Hey there, what's up?

[ruby owl]

add vips

sea long

[thorny dune]

Do you mean, you bought VIP and it's not working?

[ruby owl]

out of stock cannot buy

[mellow elm]

maybe cuz server full duh

[thorny dune]

I see now, the VIP stock is limited and restocking is automatic. Once another players VIP ends, it will be added back to the website and it will be available for you to buy again

[ruby owl]

🫤

just increasse one foe me😁

[pearl karma]

need more que skips for sea long pls

[ruby owl]

admins money money 🫢

[long wren]

!donate

[glass olive]

Hey, @pearl karma

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[pearl karma]

its out of stock

[long wren]

It will be restocked when another player's VIP period expires.

[ruby owl]

[worn field]

When can I get help?

[tender coral]

rustoria eu east long - avg 1400 ping - how to fix? discord - 30ping/speedtest 29ping otehr game normal ping, but on server a lot of lags.

[long wren]

what do you need help

[worn field]

Some issues

Been waiting for 30 min

[smoky igloo]

/REPORT

[glass olive]

Hey, @smoky igloo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

so what kind of help do you need exactly?

[worn field]

Been unbanned twice and yet I cant connect

[long wren]

have you submit an appeal?

[worn field]

Yes I did before

but i cant make another one it says

[long wren]

when

[worn field]

2 months ago

Just checked today and i cant make another one

[long wren]

was appeal denied?

[worn field]

no he even said I should be able to connect

[odd siren]

More slots eu long pls

[long wren]

!slots

[glass olive]

Hey, @odd siren

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[long wren]

can you post ss?

I don't understand what you're saying

[worn field]

I never used a vpn or anything

and I am still banned

[long wren]

try connecting to the server now

[worn field]

Just did like 20 min ago and still banned

first appeal

[long wren]

what your banned msg

[worn field]

cheating

[long wren]

!steamid

[glass olive]

Hey, @worn field

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[worn field]

76561198373280131

[worn field]

any point in sitting in the support vc or not?

[worn field]

yoo im unbanned

[ocean thistle]

Yeah fixed

[worn field]

thank you so much

[last herald]

@glass olive can youy please help me i baught vip on thursday for toria eu long and now my vip is gone?

[ocean thistle]

Please make a ticket in #payment-support

[slender wing]

how do i verify vpn?

[ocean thistle]

What do you mean?

We allow VPNs on our servers so whitelisting is not necessary

[slender wing]

oh ok

[ocean thistle]

No problem

[ashen shadow]

how to fix Too many connections from this IP

[leaden bobcat]

Can i get some help? my unban appeal got unbanned and im still getting kicked

[graceful swift]

<@&274971100184576010> can i talk with you? i need help but i cant join on ur site

[long wren]

why

[leaden bobcat]

can you help me

My unban tickey got aproved and im still banned, i can send proof but it dont lemme send screen shotws

[graceful swift]

i dont have steam guard because i lost my mobile phone \

[long wren]

post full screenshot

[last herald]

can someone please look at my ticket

[long wren]

if your banned?

[leaden bobcat]

i cant can u give me perms

[long wren]

!verify

[glass olive]

Hey, @leaden bobcat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[leaden bobcat]

how do i type /auth in game if im banned in ur servers

[graceful swift]

I was playing on a friend's account today because I'm waiting for Steam support to restore my Steam Guard, and I got banned for HIGH RISK ACCOUNT. I want to create a ticket on your website, but I can't log in to Steam there

i have all prove

[long wren]

ah

[leaden bobcat]

I GOT proof i just cant send pictures

[graceful swift]

Can we switch to private messages so I can provide all the information? @long wren

[ocean thistle]

You have summarized the situation nicely. What question do you have?

[long wren]

please submit your appeal using your friend's account.

[leaden bobcat]

crazy can i send the proof to your dms

[graceful swift]

I don't have full access to his account, he scanned the QR code and went to sleep, he won't be back for a while, and I have Wi-Fi.

[ocean thistle]

You are rightly banned. You are not welcomed to play on our servers. I wish you the best of luck elsewhere.

Good bye

[graceful swift]

Please can I write a ticket to one of the admins?

[leaden bobcat]

@ocean thistle can you help me?>

[ocean thistle]

What is your issue?

[long wren]

Is it true that your friend's account has been banned?

[long wren]

@ocean thistle

[graceful swift]

yes

[leaden bobcat]

so basically i got my unban appeal aprovved but when i join im still banned in servers

[ocean thistle]

May I have your appeal id or steamid?

[long wren]

Then you will not be able to submit an appeal with your account.

[graceful swift]

Rustoria EU EAST LONG

[last herald]

@glass olive when will someone look at my ticket

[leaden bobcat]

Appeal #b3008e

[ocean thistle]

Taking a look.

[long wren]

please have your friend log in to the website and submit an appeal.

[graceful swift]

I want to file an appeal, but I can't do it because I have all the necessary data and information.

[long wren]

Just wait until your friend wakes up and ask them to log in.

[graceful swift]

ok thx you

[long wren]

and you can submit all the information through appeal.

[ocean thistle]

Please send me a DM providing for all your Rust accounts. Thank you.