support

[toxic shard]

we do review appeals as soon as possible

[crimson grotto]

Im just hoping i can get unbanned, I literally did nothing wrong

[vocal comet]

Where do I find the response for ban appeals @toxic shard

[crimson grotto]

and I need some tips and tricks to avoid cheaters and know how to identify them cuz no way..

[toxic shard]

same website you did it since your accounts are not linked

[ivory wing]

marc.where is the proof me and turretman benifitted from kwezzy and his cheater teammate? otherthen allying with them..i made contact with him in the game once..

correction friendly contact

[dusky horizon]

point black i wasnt cheating

[ivory wing]

i get that

did u know he was cheating..>

[dusky horizon]

ong no

[ivory wing]

probly did

[dusky horizon]

wanna come priv?

[ivory wing]

heck no

[dusky horizon]

me knowing he was cheating?

[crude iron]

ive known pointblank for years weve never had a eac ban or server ban eitther of us

[dusky horizon]

i joined server w 3 of my firends after killing this guy like 20 times he comes and says wanna come team?

[crude iron]

kwezzy i get u could be in the same situation me and point blank are in

[dusky horizon]

i am happy u understand me

[crude iron]

i didnt know any of youi just joined so we wouldnt kill eachother non stop

[ivory wing]

i have a full time job and raising 3 kids.. i dont have time to waste..and here i am..

[dusky horizon]

i wanted ther same

[crude iron]

yeah but can u tel lthe admins

u just met us and we just joined 25mins priorto the ban cuz its the truth

[dusky horizon]

i described everything in the appeal

[crude iron]

meet 2

[dusky horizon]

i thought this kid a nice guy did some eco raid w him but didnt know hes cheating couse he dies to a snowball i jst wanted to help him

i hope u get unban as u specificly with him did no contack but this guy was 2 years younger than me so i decided to play w him

[timber otter]

Hi. Can any admin explain me why my appeal was denied? #1310d4
I've added all the information that I could.

[misty scroll]

Because you were not being truthful in your appeal 🙂

[timber otter]

🫠

[brisk bough]

hola

me negaron la apelacion

que puedo hacer ahora no entiendo

[misty scroll]

There is not much more you can do then, it means the ban will remain

[brisk bough]

pero porque pasa eso

le pase mi año de rustoria y todo

no tengo absolutamente nada

[misty scroll]

Because it was decided that you're not allowed to play on Rustoria

[brisk bough]

y pero quiero saber el motivo

[crude iron]

hi admin can u have a look at my appeal

me and a friend made allys with the neighbors after being offline and they built up

25mins after join team ban for playing with cheaters

Appeal #08fee7

we both have vip for the wipe and we are clean players

we didnt know the neighbors were cheaters

[brisk bough]

quieren qague el premium pra

hola buenas la verdad no entiendo mucho de esto q esta pasando no se el motivo por el que me estan poniendo este ban porfavor si hay una forma de demostrasles que nunca hice nada raro en su servidor soy malisimo jugando no se si tienen videos de como juego podran ver q soy nuevo siempre en los pvp con mi grupo perdemos nadie entiende porque el ban hacia mi necesito una explicacion yo les dije si puede ser por el internet yo tengo starlink y una vez se me puso en brasil el idioma sera por eso no se la verdad porfavor si lees esto comunicate conmigo soy de argentina me llamo Juan Cruz Ramirez necesito tu ayuda para poder solucionar esto que justo ahora se viene las vacaciones y con los pibes vamos a estar fieles a su servidor

https://rustoria.co/wrapped/76561198360493551/2025

[oak root]

yo Admins. My team kicked me for one of the reasons being I was vocal against stream sniping VincentSmg. Can anyone ban my old team? they are toxic AF and do this shit on the norm.

[brisk bough]

aca les deejo mi año de rustoria podran ver q soy un tipo normal no se porque me negaron la apelacion

admins

porfa

[pine gazelle]

i need to talk whit and admin wery important

[brisk bough]

admins puedo tener una llamada con ustedes

[tidal roost]

Hey could I possibly be unmuted? My first mute wasnt even supposed to happen due to a mistype and this one was deserved but it shouldve only been 12 hours for my first mute but its been 22 hours cheers.

76561199054352497

[raven mist]

you can wait out your mute

[toxic shard]

also it's your second (3rd with the invalid one)

[brisk bough]

porque no me contestan a mi

[toxic shard]

we have nothing to add regarding your case

[brisk bough]

a mi caso?

[toxic shard]

yup

[brisk bough]

y pero no me pueden ayudar

necesito su ayuda

[toxic shard]

^

[brisk bough]

y el motivo????

[toxic shard]

because your appeal was denied, no futher details will be provided

[brisk bough]

el motivo quiero saber

[misty scroll]

"High Risk Account"

[brisk bough]

si si eso me dice cuando quiero entrar

y como lo soluciono

le pase mi año de rustoria

en la apelacion y ni le importo

podran ver q no tengo nada

porfa necesito su ayuda

https://rustoria.co/wrapped/76561198360493551/2025

miren porfa miren

ya no se q mas hacer

ayudaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

[misty scroll]

Your ban will remain, there is not much more you can do in this situation

Find a different server to play on

[brisk bough]

pero porqueeee

[static scarab]

Hola Juan, lo que sucede es que tu cuenta es de alto riesgo y no pudiste presentar pruebas para evitar el baneo en tu ticket, lamento mucho esta situacion pero cuando una appelacion es denegada, esto es definitivo y no puede cambiar.

[brisk bough]

capi como estas

gracias por venir estos estados unidenses me picharon

disculpame el vocabulario

capi y porque pasa eso q mi cuenta sea de alto riesgo

y que pruebas tenia q presentar?

eso no entendia

[hexed nimbus]

2 admins just told you it’s final move on and find another server. What makes you think a chatmod can help you further

[tidal roost]

Brotha if the first time you get muted its supposed to be 12 hours then can I just get unmuted

[static scarab]

Pueden ser varios factores, como que en el pasado hayas instalado hacks para otro juego o para este, nosotros no lo sabemos y como no hay pruebas suficientes no se puede hacer mas, te repito, lamento la situacion pero ya no hay nada que hacer.

[raven mist]

Im really starting to think the first time wasnt an "accident"

[brisk bough]

callate

[raven mist]

70 hours on rustoria and already 2 mutes? hm

[hexed nimbus]

Nah you do and move on

[brisk bough]

pero capi porque me pasa esto a mi nunca le instale algo raro a mi pc q bronca q tengo

76561198360493551

[tidal roost]

Dude if you look at the chat logs I can assure you it was.... The second time I used the n word not the hard r because im black and its simply in my vocabulary. Its not something I think of as a slur. I typed a slur towards homosexuals instead of typing "frag". Just because I want to get unmuted to advertise my shop doesnt mean im a bad person.

[crude iron]

shenzy

please mercy bro new random team mate got me and my duo ban all we wanted was a truce at our door with the cheaters and we got ban for joing the group 25mins later

[forest whale]

how do you change kits

[twin flax]

Hi, I noticed I'm listed as a cheater on your main server (https://steamcommunity.com/id/KendineTesla/). I think there's a mistake; I've never used cheats. Could you please lift my ban?

[forest whale]

how do i change kits

[raven mist]

Should be fixed now

[twin flax]

Thank you ❤️

[crude iron]

admins

please l;et me back in they nver touched our base

i have to wait till next wipe cuz a dumb ass cheater

shenzy

the cheater never came in my base he had his own can i please finish my wipe i had vip

@raven mist

i was only on his team for 25mins

[wanton sentinel]

!support

!ticket

[glass olive]

Hey, @wanton sentinel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron dust]

hello i was banned mid outpost i was being carried in a horse by some folks who had cuffed me and put a hoodie over me i disconected becasue i didnt want to be dragged outside of outpost and killed but when i loaded back up i was listed as cheater and all my friends got banned this is my account https://steamcommunity.com/profiles/76561199207130172/

[fossil salmon]

@raven mist possible help me?

[iron dust]

please help i got a lr kit and scrap to buy a mini @raven mist

[deft siren]

I'm typing /auth in-game to claim my rewards, but nothing is happening

can someone help me

[fleet mauve]

Will I be permanently banned from the server if I played on the same team as a cheater but didn't know about it?

[iron dust]

aint no way that i was banned for hacking when i wasnt i denied and fasleya accused for cheatinmg

[polar yacht]

Could someone please review my report? Ticket #61cb0f

[raven mist]

!report

[fossil salmon]

NO HAVE ADMIN IN THE SERVER?

[glass olive]

Hey, @fossil salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil salmon]

IM READY REPORTT

[raven mist]

Okay so be patient

Ru sure you reported using the above method?

[fossil salmon]

yes im report by website

[olive viper]

server is BR LONG please help

[wanton sentinel]

how long is the ban on rustoria if you got banned for high risk account

[hot stirrup]

wtf are spaikes spawing random in teh arena?

[hollow belfry]

!ticket

[glass olive]

Hey, @hollow belfry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron dust]

can someone help me with mine i was using vpn and i got banned

[fossil cipher]

what a cause?

[pine blade]

can anybody tell me why i get kicked for "high risk account" while i'm playing on boosteroid cloud gaming?

[violet ruin]

?appeal

[glass olive]

Hey, @pine blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine blade]

already did it

[violet ruin]

okay wait now!

[pine blade]

1 or 3 days?

[fossil salmon]

@raven mist PLEASE CHECK TICKET

[raven mist]

its being checked

give us some time

[violet ruin]

1-3 business days

[high hedge]

admins asking me for my second account like what i only have this one 😭

[normal bluff]

!appeal

[glass olive]

Hey, @normal bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil salmon]

@raven mist To say that the guy isn't using cheats is bizarre. The guy went out at night without night vision and killed people, killing people behind rocks, behind balloons, and that's not hacking? Honestly, it's discouraging to keep playing like this.+

[pine blade]

same here, like fr

[placid sand]

I need help. i am unable to join the server as it says "high risk account" i am not sure what happened as i was farming when it happened.
I am a new player "under 120 hours" and have more death then kills by 10 to 1, can i know why am i unable to join?

[ebon oracle]

Is there any way I could know the name of the admin in charge so I could message them and talk to them?

[fathom nexus]

if u got banned and they ask for a sec acc they know u do have one or used to and used to cheat

they can see they got powers

[raven mist]

Make a ticket

!report

[glass olive]

Hey, @raven mist

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear cradle]

Why did they bother me? I didn't even say anything in the chat and was silent. eu small

[versed sonnet]

is it possible to get the demo for the most recent raid that we defended in sea long server?

[clear cradle]

thanks for unmute

[high hedge]

are you special

i dont have one, i bought rust for christmas

[lost tinsel]

There is a hole in the metro (bug) on rustoria EU main

like the entire staircase is missing lol

[quick bluff]

Unban me

[wanton stump]

!appeal

[glass olive]

Hey, @quick bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south pine]

can yall look at my ticket please,Appeal #fa6947

[storm barn]

i made a #report on a guy who might be cheating Ticket #3d1eb1 can u guys check it out

[dense ridge]

hey bud

thanks for the loot

looks like u missed a step when u tried to reconnect 🤣

u cheaters cant be real bro

😭

[whole tartan]

i have not played in like a month and now i am banned? from all rusttoria servers?

[timber rivet]

when can i get my answer on my appeal i waited 4 days

[hasty horizon]

i appealed my accoiation ban from motnhs ago got denied??? i have 4k hrs un ban me bro this is stupid sh

[storm barn]

@lyric basalt can u help me

[steep helm]

does anyone now why the ping is higher on sea servers now

[wanton stump]

if your ticket denied,There is nothing you can do about that But you can play other servers.

[storm barn]

can u look at my ticket

[wanton stump]

I'm a moderator. I just help in the game and on Discord. I'm not involved with tickets. It's the admins' responsibility.

[storm barn]

okay'

[sullen sonnet]

Good evening, who can check my appeal? I was blocked for cheating at a time when I was mostly at home and had only killed a lot of naked people and had a lot of headshots before that with m4.

Appeal #3e4642

[orchid osprey]

One message removed from a suspended account.

[sullen sonnet]

!appeal

[glass olive]

Hey, @sullen sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz venture]

is this enough to get som1 banned https://1drv.ms/v/c/9F5C327A312B2339/IQDqPI8gnE-lRoF91dKq1k6CAeH6GLYlyGmwu1VdoOY_Qp4?e=lk84ej

i dont know his name tho

rustoria us main

[wanton stump]

!report

[glass olive]

Hey, @orchid osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton stump]

worth try

[wanton stump]

!report

[glass olive]

Hey, @quartz venture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest whale]

how do i change kits

[spark halo]

how do i link because i cant join the server

[stone jewel]

@lime sierra can i get some help?

[rare axle]

@raven mistAre you there？

[keen plank]

us main is crashing

[snow hollow]

Is Thursday the 31st a full wipe?

[harsh wolf]

Any reason why sea servers have high ping all of a sudden? I usually get 60 and now i sit at 320 minimum

[dense ridge]

yo

@here

any admin on

https://tenor.com/view/hop-on-the-cycle-frontier-the-cycle-frontier-hop-on-the-cycle-frontier-gif-26888181

[drifting herald]

Hey, what do you need?

[cobalt jackal]

You can find wipe times here https://discord.com/channels/274965952116817920/1279953303613997087

[winter barn]

76561199866227016 This guy is cheating and is playing with another person who was trying to get into my base without needing to use ladders or materials.

[cobalt jackal]

Hey! If you want to report a player, you can do so through our support site. Please include as much information as possible to help the admin team review the situation properly. You can submit your report here: https://rustoria.co/support/report

[cobalt jackal]

Hey, the standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient, as we can’t speed it up from here. Thank you for your understanding!

[mystic sandal]

hi who is solo and getting raided by big coward clans

let me help start our own base

[distant raven]

<@&274971100184576010> Can you consider my appeal?

#597aa4

[rancid totem]

any admins free

[hearty surge]

Hey how can we help?

[hearty surge]

Appeals can take 1-3 business days, please be patient 🙂

[pure socket]

!appeal

[glass olive]

Hey, @pure socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare swan]

thers people scamming under name of rustoria.... sending links to vote for skins... claiming to be admin or give u free vip....

3 have contacted in last 2 days xD

[hearty surge]

We’re aware, just block and report them.

[rare swan]

yes sir!! but they bot ur dm like crazy xD sad that they abuse ur server users...

[vernal ruin]

EU Medium Next Wipe 1.1 23:00 . Clear the blueprint？

[hearty surge]

Yes, see #server-info

[vernal ruin]

ok

thx

[umbral seal]

Hi everyone, does anyone know what to do if when I log into the Rustoria server it says "high risk account", even though I was playing on the server just a week ago?

[rare swan]

u played with cheater.

[vernal ruin]

1.1 23:00 utc+ ? What is the UTC+8 time?

[umbral seal]

I only play solo

[misty scroll]

If you check #server-info it will have the exact time in your own timezone

[misty scroll]

That means you're banned, you can submit an appeal at https://rustoria.co/support

[umbral seal]

Thank you

[jagged hazel]

@balmy cypress can u write me private?

[hearty surge]

Perhaps we can help here, feel free to ask.

[keen arch]

ahah real ? why my appeal denied?
I was just playing a game and then I don't like you, get banned? It's not fair! You can check my PC, but you won't find anything because I'm clean. This is incredibly unfair.

Who are these servers for? Admins and moderators? How can I play if I get banned for no reason?

I've played Delta Force for over 300 hours. The anti-cheat software scans my PC for all cheats, and I'm not banned because I don't have any.

hello give me answer please

[hearty surge]

You were banned for High Risk Profile. If the admins believe you failed to provide sufficient proof to warrant an unban, the ban will remain and you need to find a place elsewhere to play.

[keen arch]

What should I give them? A photo of the in-game menu? Or my desktop, or how I run on other servers? What do you want to see?

Okay? Why is my account with 6,500 hours at risk too? AHHH? Did you play 6,500 hours with cheats? Check your system—it's not reliable. You're losing online and reputation among players!

[raven mist]

!steamid

[glass olive]

Hey, @keen arch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen arch]

This ? 76561199884069655

[raven mist]

Where is your account with 6500 hours?

[keen arch]

yea

[raven mist]

Where?

[keen arch]

no this account

76561198354248326

[raven mist]

You can play on your main. But the other one stays banned.

[keen arch]

But how does it work? A hardware ban, but that account is still banned, while this one isn't?

[raven mist]

Your main should be unbanned now

[keen arch]

yea thanks

[round spade]

hel;o

helo admin i make ticket can you open

[hearty surge]

Hello, tickets are handled in order received, be patient please 🙂

[round spade]

I cant be paitent, raiding them and they turned on cheat

[queen veldt]

Hi, when I try to join the server, it shows Cheating as the reason. I don’t use cheats, and I also have paid skins and DLCs on my account. Could you please check this? https://steamcommunity.com/profiles/76561199851833411/

[runic wedge]

my friend too, but I know he don,t use cheats, he has many skins, his profile https://steamcommunity.com/id/poshelnahuineforwww

[vale oasis]

How do I run an Offline/Local server on the current version? (adding server.secure eac and encryption 0 in .bat file not working for me)

[hearty surge]

!appeal

[glass olive]

Hey, @queen veldt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty surge]

!appeal

[glass olive]

Hey, @runic wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[round spade]

Can someone check my ticket or what is is about

[hearty surge]

Hello, tickets are handled in order received, be patient please 🙂

[round spade]

u answered me 1 hour before the same, are u a robot or real

[raven mist]

He is AI

[hearty surge]

Beep boop

[raven mist]

Be patient, its sunday and holidays. Give us some time to look into

[round spade]

U will get time, but I would like u to gop and check because the group has cheaters.

One of them have 33 day game ban.

[raven mist]

Okay, so be patient like we said

[round spade]

One group shooted 1700 rockets on ur server, we needed to one milion tickets for them to be banned, I hope it will not be this time to.

ty

[raven mist]

We’re humans after all, not robots

If u feel like you would be the perfect admin that bans every single cheater of rust, feel free to apply

[round spade]

We are also humans that plays on the server and we are arguing with braindead people who cheats.

I have 27000 hours in this game and I am done of making tickets bcs of cheaters. I understand u, but u need to understand me to

[raven mist]

Youd still need make tickets, regardless of how many hours u have

You are playing rust. Cheating problem is not getting better as of now

[round spade]

Unfortunately I still do it, bcs there is no one doing anything still

[raven mist]

You’re being very unreasonable. So it is what it is

We’ll review your ticket asap

[round spade]

Unfortunately now when u come they will turn off the cheats bcs there is nothing to see anymore, and admin will tell me that they not saw anything and close my ticket. That is the most saddest.

[raven mist]

Are you suprised after you called em out?

After all that playtime and still calling suspected cheaters out ingame?

“Ticket incoming” and you are suprised they would turn off their cheats?

👏

[round spade]

Unfortunately that I only thing I can do in that case because that is how we need to get them not using it. Because admins take forever.

[raven mist]

Next time u call em out ill perm mute you

[round spade]

They raided half server, and 100 people left and u did not ban them, is that something to be proud of

[raven mist]

Doing that only makes it harder for us

Just make a ticket. Thats all u need to do

[round spade]

I know u will mute me because I am trying to do something, u are genius, instead of take care of cheaters u are saying that to me

I try to server be better and u are arguing with me, but i am done now, i will close the tickets and ty

[raven mist]

You really arent the smartest. Honesty not going to waste my time keep discussing this with you

The only thing u do is helping suspected cheaters at this moment. Happy holidays

[round spade]

So ur time is meanful and not my, what is it about. What are u more than us players, and u are answering like that to us, ty

[hexed nimbus]

what would you do if i catch you stealing and tell you stay here ill call the police ?? you run. instead i would observe and follow and call the police that way you get caught and not run away because i told you.

[raven mist]

Just use common sense??

Your ticket is 30 mins old. We gotta load in, look into them, make sure they ARE indeed cheating before taking actions. But no you are meanwhile calling them out and then u are suprised they mightve toggled off and get a response they arent cheating?

Use your brain

Just report, keep calm and dont call them out

its that simple

[round spade]

Did u check their accounts, how are u allowing to let them play with that accounts

[raven mist]

Yes one of them having 1k hourd on rustoria. Not sure whats wrong with such an account?

Read above

Again

[round spade]

Check this account

[raven mist]

Now also calling em out here too , keep it in your report 🙃

[round spade]

omg!!!!

[runic wedge]

How long do my friend need to wait for unbun on server, if his appeal was approved?

[round spade]

hahahahaha you pro adim

[raven mist]

Should be very much instant

Whats their steamid

[runic wedge]

https://steamcommunity.com/id/poshelnahuineforwww

[raven mist]

Lemme take a peek

[runic wedge]

ok thx

[raven mist]

Ask him to try again in 10 minutes

[runic wedge]

ok thanks

[runic wedge]

he already join, thank u my friend

[storm barn]

what do u guys mean when u said ur sending there account to EAC for a “scan”

and will i know if they got banned or not

[lean raptor]

what can i do whit these things ****

what can i get from this ?

[hexed nimbus]

rewards are only for the modded servers

you can buy kits with them of rss or other items

[hot crypt]

Hi, i have a question. I've been banned for association in another server(Rustopia.gg), can i stil play here and in other server ?

It never happend to me before and i'm kinda new at this game

[hexed nimbus]

bans on servers dont move to others unless its a gameban by the developer of the game you can still play other servers

[hot crypt]

Also for the future, how can i new if someone have been banned ?

[hot crypt]

Do you mean a VAC ban ?

[hexed nimbus]

kinda simple dont know m dont play/team with them

[hot crypt]

I mean, i want to prevent this situation for the future. Ok thank you

Fk my life

[hexed nimbus]

it happens man dont worry about it you will find someone eventually to play with

[hot crypt]

Thanks again !

[velvet ravine]

i got a few questions about streamer support. Who do i contact for that and where?

[long wren]

@balmy cypress @neat pumice

[velvet ravine]

❤️

[neat pumice]

Just Luke 😛

[pine yoke]

Hi

i got banned for association almost 3 years ago. Back then my appeal was denied, after all this time i want to appeal again but rustoria.co doesnt let me create a ticket

it was a "playing with ban evader" ban

[toxic shard]

well it's closer to 2 years ago, but you reached the point you played to much with cheaters/ban evaders that there is not much difference and therefore are not welcome back on rustoria

and since them you got yourself gamebanned

[pine yoke]

wait what?

im not gamebanned

https://steamcommunity.com/profiles/76561199080305702/ this is me

[toxic shard]

sure, have a nice day (not denying it's one of your accounts)

[pine yoke]

marc, im talking seriously, you must be confusing me with someone else, im not gamebanned

i only have 1 account

[toxic shard]

if you want, whatever, anyway your previous history makes you permanently banned from rustoria

[worn basin]

where can i open a ticket

[toxic shard]

appeal or report ?

[worn basin]

report

[glass olive]

Hey, @worn basin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine yoke]

back then i got banned many times for playing with cheaters. I used to play a lot on different 20+ deep zergs who most of the times i didnt even know who they were. Sometimes 1 of them was hard cheating and got us all banned. Last time we were playing full legit with a lot of people and 1 was evading, i was the only one from the whole group to be permanent banned... everyone else got their appeal accepted

i understand i got banned many times for the same thing, but this happend a lot of time ago. I just want to solo on toria x3

[toxic shard]

we aware, still you reached the point of no return

[pine yoke]

okey, is there any chance that at least my request can be reviewed by the banning admin? i think it was luke

[toxic shard]

it wasn't luke and the banning admin is not part of this community anymore

[pine yoke]

oh i didnt know that

[toxic shard]

it's normal, we never disclose who is the banning admin

[cinder briar]

76561198366717262 wh+aimbot Unless a fifth team report is filed in the last 24 hours, will these guys not be banned? We report them, but you're taking too long to respond. How many hours do we have to wait?

<@&874995535881326632>

[misty scroll]

Are you reporting through https://rustoria.co/support ?

[cinder briar]

Yes, I opened a ticket through the website, but it's not being looked at. Will it only be looked at after the guy takes all our loot???

[raven mist]

You opened it 5 minutes ago?

[cinder briar]

MY TEAMMATES REPORTED IT OVER 15-20 MINUTES AGO.

[raven mist]

How on earth would we be able to look into it within 5 minutes

No? They did not

[cinder briar]

MY FRIENDS CREATED A REPORT 15-20 MINUTES AGO.

[raven mist]

They did not

Theres not been a ticket on that player.

Also no need for caps lock

We’ll get to your ticket asap. Only one ticket is enough tho

[cinder briar]

Okay, I'll wait.

[raven mist]

Thank you

[warm comet]

help me why did i get high risk account?

[toxic shard]

!appeal and provide all your previous/other accounts

[glass olive]

Hey, @warm comet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm comet]

cant appeal on page can you message me

[misty scroll]

Why not?

[sonic lion]

EU Medium is lagging again, entire server just stopped working for 2 minutes with no actions possible (placing boxes, shooting, opening doors, etc)

[tepid folio]

hi i got banned for high risk acount and i dont understand it can someone explain ?

[raven mist]

Devs are made aware

[misty scroll]

You can submit an appeal here: https://rustoria.co/support

[tepid folio]

i already did it but my base was about to decay and i dont want to get offlined and can u please look into it ?

[misty scroll]

It will be looked into like every other appeal, yes

[warm comet]

30mins to appeal?

[misty scroll]

We advertise 1-3 days for a response

[spring ember]

damn someones woke up on the wrong side of bed

[buoyant smelt]

how long is association ban?

[normal bluff]

111111111111111111111111111111111111111111111111

[buoyant smelt]

i play with 1 random guy that starts cheating when im offline and my appeal gets denied, how can i even prevent this

[hearty surge]

Hey, it's usually 7 days long for the first time though depends on the situation.

[buoyant smelt]

ok thank you

[outer terrace]

can u play crack

rust in here??

[raven mist]

No

[warm comet]

i send a ticket no one reply and cannot appeal at high risk ban it says wait for 30mins its already 1hr to appeal

[raven mist]

Appeals take 1-3 business days

Also its a sunday and holidays

[rocky galleon]

Hey why the large oil doesn't work on 10x eu no bps ?

[violet ruin]

what do you mean

has it not respawned is what you're trying to say?

[rocky galleon]

nope

we can't open the red

[quiet falcon]

DO ADMIN TAKE ACCOUNTS THAT HAD MORE THAN 180 DAYS ON THERE OLD VAC BAN ACCOUNT

[outer terrace]

why???

[elfin lichen]

why was I banned for cheating without any reason if I didn't use cheats?

[hearty surge]

!appeal

[glass olive]

Hey, @elfin lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh raven]

if it lets me download the world and all that but before it puts me into the server it kicks me does that mean im perma banned?

[hearty surge]

It usually provides a reason, did you get any? Otherwise try rejoining.

[fresh raven]

it said playing with cheater but i submitted an appeal how do i check the status on my appeal i submitted like a week and a half ago

[ancient venture]

I didn't have time to log into the server and already got banned, it says cheating, why?
https://steamcommunity.com/profiles/76561198800707433/

[violet ruin]

!appeal

[glass olive]

Hey, @ancient venture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

check on website

[ancient venture]

spasibo epta bro

[raven mist]

Because we dont?

[hearty quarry]

i want to ask someone to unban me

am trying to connect on server and am geting kicked and it give me description cheating

[hearty surge]

!appeal

[glass olive]

Hey, @hearty quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Should be fixed now

[rocky galleon]

Thank you ! but we got beam on it lmao

[raven mist]

Ah, sad 😄

[violet ruin]

[brave torrent]

hi i got banned by mistakeM ineed help

the admin thought i use cheats but i dont

[weary mason]

!appeal

[glass olive]

Hey, @brave torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave torrent]

can you help me now ?i dotn want to wait

[violet ruin]

no, you will need to wait

[livid latch]

!appeal

[glass olive]

Hey, @livid latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil cipher]

!appeal

[glass olive]

Hey, @fossil cipher

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant swallow]

Why 10x eu lagging so hard all the time

[lament shale]

hello

fix your server, he laging and ruining game

[lament shale]

<@&874995535881326632> <@&274971100184576010>

server eu medium was lagged, kick evry time

[pliant swallow]

fix servers pls

[violet ruin]

is there any other complaints from others ?

[lament shale]

ye

[violet ruin]

dm me with proof so i can forward the lag issues

[lament shale]

look for online

eu medium have 200
30 min and server kick 100 player

this has been happening for an hour

[violet ruin]

thanks issue forwarded

[tough lake]

Like what is happeing.... Your EU LONG server keeps full lagging out every 30 minutes. It has been happening for the past 5 hours or so.

[violet ruin]

aware, ive forwarded this for other servers too

to clarify, its eu long not eu east long right?

[full panther]

I'm trying to play US Monday, but it keeps kicking me out. Is it because of my IP address or what?

[violet ruin]

what is the error message

[full panther]

timed out

and connection attempp failed

[violet ruin]

does it kick you out instantly everytime or every 30 mins or so

[full panther]

every 2 or 3 minutes

Is it my error or the server's? I'm from Guatemala, I don't think it's because of my IP address.

[violet ruin]

make a ticket -> #network-support-old

[vernal horizon]

admins i need help

<@&874995535881326632>

[whole hollow]

what do you need help with?

[runic plank]

yo

[lyric sierra]

Hi have a qustion any admin online

1 month ago i got banned playing with evader i never opend cheats in my life but my mistake i didnt know he was evader

i play rustoria servers since 2020

if i bought rust on another account and i played rustoria servers again do i get banned ?

[raven mist]

That would be ban evading

[lyric sierra]

im not the evader i was playing with evader and 3 of my teammates got banned also

[raven mist]

Send me your steamid in dms and ill check tomorrow morning

[lyric sierra]

the steam account or the old one

[raven mist]

Both

[lyric sierra]

how ?

[raven mist]

Just send me the url in private message

[lyric sierra]

where can i find steam id

[raven mist]

!steamid

[glass olive]

Hey, @lyric sierra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

^

But i wont be able to look into it untill tomorrow

[lyric sierra]

one more qustion if you dont mind

the guy who i was playing with he was evading but me by myself i never cheated in rust i have so many payed skins and twitch rivals

did i got the ban for ever ?

like rustoria servers dosent give any chances ?

[raven mist]

If you repeatedly played with cheaters and ban evaders that basically means you’re spitting in our faces

But ill check tomorrow and ill let you know

[lyric sierra]

i have almost 3k hours in rust do i get banned for ever playing with evader like not even a chance ?

bro i played with 1 guys and he was evading i pretty sure

do i have another chance to play on rustoria servers ?

[raven mist]

^

i dont have the details now

[lyric sierra]

thank you and i wish you a good night

[sacred stream]

how can i make a ticke

[molten wolf]

hey

how can i un ban my acc?

[echo gate]

can some admin help me take my boat out of bug

[long wren]

in stuck?

[long wren]

what do you need help @onyx nacelle @@elfin lichen

[untold fog]

hello, i got kicked for high risk account. can anyone help me?

76561199454684224

[long wren]

!appeal

[glass olive]

Hey, @untold fog

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[glass olive]

Hey, @tidal roost

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[untold fog]

it says no bans listed. is that because i have just acquired it?

i can show you the message if you'd like

i do not really understand how i have got this anyway

[wraith mulch]

is there any admins here?

[long wren]

what do you need help with?

[wraith mulch]

i just submitted a ticket on the website

[long wren]

player reprot?

[wraith mulch]

yes

when will it be reviewed

[long wren]

asap

[wraith mulch]

thanks

will i know when its been reviewed

[long wren]

You can check it through the website

Admin's response

[wraith mulch]

still nothing

[untold fog]

hello i have created a ticket 👍

[wraith mulch]

@long wren can u review the ticket?

[long wren]

i cant

[severe plume]

有没有中文客服

有没有会中文的管理员阿

[ember tinsel]

has the sea servers changed host this wipe use to get 40 ping now 300 ping this wipe?

[long wren]

你需要什么方面的帮助？

[strong mountain]

Hello! My friend has been banned on rust server recently for an inappropriate reason so i would like to get some details about it and ask for appeal

[severe plume]

@long wren能私聊吗 怕影响公屏的人

[long wren]

have you submit an appeal?

[long wren]

是的

[strong mountain]

Does he have to do that somewhere on website or something like that?

[long wren]

yes he need submit an appeal though website

https://rustoria.co/support

[severe plume]

@long wren私聊我下呗 我给你私聊提示我说话太快

[strong mountain]

Thanks i will ask him to do that and write soon

[long wren]

请通过私信向我提问。

[severe plume]

@long wren您发消息太快了，请稍等一会儿再给此人发送信息。

[strong mountain]

It was just for talking through voice chat and he got banned not very long after that

I can get you steam info to check if you want

[long wren]

ingame muted or server banned

[strong mountain]

Banned from the server

[long wren]

he have submitted an appeal?

[strong mountain]

Yes, on the website

Steam ID STEAM_0:0:650459491
Steam ID3 U:1:1300918982
Steam32 ID 1300918982
Steam64 ID 76561199261184710
Profile URL https://steamcommunity.com/profiles/76561199261184710/
Profile Permalink https://steamcommunity.com/profiles/76561199261184710

[karmic lark]

How do I invite friends to a clan on the ukn server?

[hearty fulcrum]

have you tried /invite (friend's name) in the chat? Your friend should also be able to use /join (your name) in the chat

[karmic lark]

No for some reason

[hearty fulcrum]

There are no current bans for your friend on our server. You are in the support for Rustoria.co servers. Is your friend banned on Rustoria, or on a different server?

[severe oasis]

hey can you help me?

[hearty fulcrum]

If you say what you need help with, then we will see if we can help you.

[strong mountain]

On rustoria eu main. Can it be a temporary ban?

[severe oasis]

im new to the game and i tryed to load into rustoria and it kicked me and said come to discord.gg/rustoria -marc

[hearty fulcrum]

You need to send a DM to @toxic shard with your Steam ID number or Steam profile link. Marc would like to speak to you.

[severe oasis]

oh okay

[hearty fulcrum]

There are no active bans for the account you sent. https://steamcommunity.com/profiles/76561199261184710/
Where is your friend? Why are you the one speaking for your friend? Please tell your friend to come ask for help if he needs help.

[strong mountain]

He tried but it did not go well i just want to try to help

[hearty fulcrum]

I'm not sure what part didn't go well, but if he is here now, please ask him to come try again.
There is clearly a miscommunication here somewhere. Either it's the wrong server or the wrong account or the wrong issue. So the best way to eliminate miscommunication will be to speak to your friend directly, not through you.

[next kiln]

!whitelist 76561199011596499

[untold fog]

hello. how long do "high risk account" bans last? i really would like to play with my nephew.

[hearty surge]

!appeal

[glass olive]

Hey, @untold fog

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[untold fog]

i created an appeal. just waiting on a response

[severe dragon]

How do I change my loadout in rustoria arena

[untold fog]

it has been a couple hours

[long wren]

typically a response to an appeal will take 1-3 days.

[ionic spade]

hi i got banned

can someone fix it please

please

@balmy cypress

[hearty surge]

!appeal

[glass olive]

Hey, @ionic spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong mountain]

i tried to connect to rustoria eu main but instead i get this message in menu

Come to Discord.gg/rustoria - Dimmu

[drifting herald]

Please send a DM with your steamid to @weary mason

[fervent kayak]

how do i make ban appel

[strong mountain]

done. how long will i have to wait for response?

[drifting herald]

Whenever Dimmu becomes available to speak to you, just be patient please

[strong mountain]

ok thanks

[onyx dew]

High Risk Account что это ?

[long wren]

!appealru

[glass olive]

Привет, @onyx dew

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[drifting herald]

Please make an appeal at https://rustoria.co/support/appeal

[fervent kayak]

i did may u rewiew it

[civic pike]

could any admin do me a favor in dms and no its not ban appeal etc

[drifting herald]

What do you need?

[civic pike]

can i dm u?

[drifting herald]

Sure go ahead

[sweet terrace]

hey admin can u help me

since thursday i cant join any rustoria sea servers

[hearty surge]

Hey, what does the server say?

[rare axle]

@drifting herald What is Head Moderator?

[mighty geyser]

How come Im perm banned for ban evading but no one was ban evading and the only other time I got banned was when we invited some random into team. My early days

[misty scroll]

You have 3 prior playing with cheater bans, let's cut the bs here

[mighty geyser]

3?

[misty scroll]

This is your fourth time playing with a cheater

Yes 3

[mighty geyser]

I dont see that, where does it show? I deadass only remember being banned for those 2

[misty scroll]

Just search up your own messages in this very Discord, you'll find more than one prior message from you asking about a ban/appeal

I'm not going to play along

This is your fourth time, thus a much harsher ban

[mighty geyser]

Im not telling you to play along I just genuinely dont remember when I had gotten banned I only ever remember those 2, its what pops up for me. After that time I had invited some random to the team and he ended up being a cheater I dont invite randoms. This last wipe I wasnt even on, I got on on thursday for 1 hour and then got off.

You dont got to be on a power trip. I just dont remember when thats it.

I searched chat and only see 2 times

That one time Im talking about and now.

I can screenshare and everything like all my discords on part of and everythig

im deadass just connfused no one was ban evading

[misty scroll]

You asked yesterday, then in August and then back in February. But whether you remember it or not, this is your fourth time.

This is an abnormal amount of times to have played with cheaters in the span of roughly a year. Four times is not a coincidence, it's a sign that you're unable to choose legitimate teammates, or that you're doing this maliciously. Either way, your appeal was denied, meaning the ban will remain.

[misty scroll]

"King"

[misty scroll]

This is not needed, you were playing with a cheater/ban evader

[mighty geyser]

I wasnt but alright, King wasnt ban evading. I checked the chats like you said and in february there wasnt no chat of mine. I think you on a power trip and it happens, aint gonna take it personal but I just want you to know its stupid cause I wasnt cheating and King wasnt either, we told him to screen share and everything and we didnt see anything. why we gonna cover for a nga that we dont even know like that. I only ever played with that cheater in August which I had no clue about until the ban. Like I said though seems like your on a power trip and not giving me a fair chance on this. it isnt my fourth either. according to you guys I was cheating last wipe which means with that ban it would be 3, Yesterday, August, February. This wipe ban isnt even fair. Yall stereotyping cause Ive gotten banned 1 time before this just to make yourself think yall did something when u guys didnt. Check my KD last wipe its lit dogshit. I didnt even play. Just not fair.

[unkempt grail]

I got perm banned for no reason too it’s just how it goes on these servers

[raven mist]

Theres always a reason

[unkempt grail]

I wish I knew

[raven mist]

You do know

Thats the thing

[misty scroll]

You are NOT banned for ban evading. You are banned for playing with someone who was. You were banned for playing with King before on a different account last year, and you keep denying that you have previously been banned. I don't think there is any point in discussing it.

[unkempt grail]

If I knew I assume I wouldn’t be banned

[raven mist]

Uhu

We both know you know. Sucks you gotta play it off now

[hearty fulcrum]

Your name is "Knowa" I think you know

[unkempt grail]

I got banned for “cheating” but am free to play other servers and not be game banned. How does that even make sense

[raven mist]

He knowa for sure

[misty scroll]

In fact, these are the times you were banned before, and the reason:
13/07-2024: Playing with cheater
07/09-2024: Playing with cheater
29/08-2025: Playing with cheater
Two days ago: Playing with ban evader

[unkempt grail]

I don’t knowa a lot

[raven mist]

Because we dont share bans with other servers

And eac, well.. can be slow 😉

[unkempt grail]

I’ve never done anything different on your servers than anywhere else

Other than play hundreds of hours and really enjoy my time until it all came to an end

[raven mist]

Well yes you did

You got caught here

Thats the difference

[unkempt grail]

I encourage you to look again.. don’t need to tell me anything… but I would appreciate if you did

[misty scroll]

Sounds like you should be banned on other servers then 😄

[mighty geyser]

I deadass didnt even play last wipe. I got invited to team played 1 hour got the fuck off, I didnt know king was gonna join the team or anything I just think its unfair and stupid the way things are going right now, in the more respectful way possible. I just started playing with King hes a fuckign random, theres no point in me covering for him.

[raven mist]

I did and youll stay banned

[misty scroll]

You played with King before, and were banned for it

I don't know what else to tell you

[unkempt grail]

While I’m free to play anywhere else. Makes no sense

[raven mist]

So feel free to play elsewhere

[unkempt grail]

I do. It’s just the principle when you know you’ve done nothing wrong and there’s nothing to show you have except sarcastic discord messages

I mean it’s clear nothing said here by those who need support is taken seriously

[raven mist]

Why would we show you what got you caught?

[mighty geyser]

Bro I just met king, i dont know what to tell YOU. thats why im saying your on a power trip man and it fucking sucks but it happens. I dont know King, I sometimes base with ZENSKI100% so he mightve invited him but I dont trust ngas in my base. I dont know what else to tell you man.

[unkempt grail]

I don’t need to be shown anything. I just stated that. I encouraged you to look back into it because I was in fact not doing anything wrong

[raven mist]

Oh also you not being banned elsewhere is a lie

[misty scroll]

You played with King in September 2024, and were banned after they were caught cheating. Your ban was for 14 days, and since then, you got banned for playing with a cheater once before your current situation where you were once again playing with King. Either way, it doesn't matter whether you remember it or not.

Say I'm on a power trip all you want, I was not the one who banned you, nor was I the one who reviewed your appeal. I'm simply telling you why you are perm banned now.

[unkempt grail]

I said I was free to play other servers or anywhere else

[raven mist]

But you are banned elsewhere

[unkempt grail]

What’s your point

[raven mist]

That you once again lied

[unkempt grail]

How is that a lie? My direct quote is, “…I’m free to play anywhere else.” I think it’s safe to assume that your interpretation of that statement is that means every single server to exist while it was meant that anywhere else I want. Rusty Moose isn’t an ideal server

If I was really cheating, I’m sure it would not have taken hundreds and hundreds of hours on your servers to figure it out and then apply a ban.

[mighty geyser]

bro i dont know king, hes a fucking dork that played rust like it was his job. i never trust him and hated that nga. i would leave team whenever I got off cause i dont play with the team unless I know the people who have played. i decided to hop on to try out my artic poncho i had bought and my hell double door. check my inventory i had gotten them like a day before wipe. Ive never played with King before and dont remember being banned in September of 2024, you said I got banned on february of this year but I dont find any messages and you switching the dates up now. Im just genuinely fucking confused and i think yall turning a blind side on a fuck up yall did. if yall ban me yall ban me i get that for playing with king but i genuinely did not fckign know he was ban evading or that he was gonna join, i was told we kciked him from playing with us and the reason as to why i wasnt trippen at first when i had gotten banned was cause i thought it was a mistake or i would get appealed since i wasnt cheating and i didnt even know who was ban evading accorrding to you guys. I wasnt sure and thought ive only gotten banned once before this and it wouldnt have been perma. Im not usually the type to trip over thinngs like this but i just think it was unfair on how you guys are doing things

[misty scroll]

This is the message from February I'm referring to, though it does not match up with any of your bans

[mighty geyser]

bro that was because of a cheater. check my tickets i made on that date.

how you gonna say i cheated and got banned or played with cheaters and got banned but not have the ban on my profile. it doesnt make sense.

I truly believe i am getting done wrong here Schaadt

I get your not the one that reviewed my shit and i appreciate you taking ur time on looking and actually responding but come on you got to see where im coming from it is complete bullshit how this is getting procceeded with

[fallow spade]

hello, guys. so basically my vip on rustoria eu medium got renew. I havent played for like 2 weeks. is there anyway possible to switch vip from eu medium to long. I did not know it was a direct debit.

[misty scroll]

I understand that's what you believe, but everything here has been done correctly. Your previous ban history warrants a permanent ban in this case, whether you agree with it or not. Either way, I have no interest in "turning a blind side on a fuck up". That benefits nobody, and unbanning is pressing a single button in case someone was unfairly banned. However that was not the case here.

[mighty geyser]

I dont remember getting banned in september, if i got banned im not the dumbass nga to do it again. its like shooting urself and doing it again expecting a different result, thats called insanity.

[raven mist]

Can you stop using the n word?

Not sure why its always needed

say it once more and ill mute you for it

[mighty geyser]

sorry

[misty scroll]

You can submit a #payment-support ticket regarding this

[mighty geyser]

alright bro u aint gotta be all demanding and shit, i apologized

Schaadt

[unkempt grail]

Yeah the question was enough not sure why he had to get toxic

[misty scroll]

These are the times you were banned

[mighty geyser]

You said it was 4 bans is a perma, even if yall dont turn a blind side to this last ban it would be 3 not 4

bro schaadt your pulling that shit outta ur ass bro in the most respectful way possible u keep on changing dates man that isnt cool nor is it fair thats why i believe yall did a fuck up and realize i havent been banned for as manyt times as yall think

[misty scroll]

https://i.schaadt.gg/a268ddb7-5ff0-4487-8694-3ac20878ce5e.png

[raven mist]

12/27/2025 Playing with ban evader
08/22/2025 Playing with cheater
09/07/2024 Playing with a cheater
07/13/2024 Playing with a cheater

[mighty geyser]

it isnt fair bro

[raven mist]

4 Times

[mighty geyser]

nah cause how come you didnt send that the first time?

[misty scroll]

Because I gave you the dates and reasons, didn't think you'd continue denying everything I say 😛

[mighty geyser]

schaadt you gotta be honest bro u fucked up, i see its 4 times but i am telling yall i deadass didnt know anything abt this fuck ass boy named king

bro im not denying right hand on bible bro

i deadass dont know anything about last weeks ban and i dont remember being banned in september man. deadass

[misty scroll]

Two out of your four bans are for playing with this particular individual, it's difficult for me to believe that you don't know them. However, you would just be perm banned for "Playing with cheater" as this is your fourth time, but that's just semantics at that point.

I have no interest in covering for a fuck-up, that literally benefits nobody

[mighty geyser]

i mean i cant say if he was cheating or not cause i wasnt on so i didnt see how he was playing but i have right hand on the bible never played with king before like in the past, he had joined our team like a couple wipes ago but didnt get on after and i was told he was kicked cause he was dogshit, couldnt handle his ones on oil or anything. it saves picture , it benefits yall and u cant deny that.

this last wipe i wasnt playing with a cheater though schaadt. i didnt even know he was on swear, right hand on bible man

ill record myself and send u a video of it bro

right hand on bible and everything, im telling the truth man my mom raised me right not like some fuck ass bitches. i own up to my shit whenever im in the wrong and like i said i understand why i would get banned but i wasnt even on when that had happened, fr fr.

i wasnt on when king was on, i wasnt on when king had gotten invited and i wasnt on when he had gotten banned.

[misty scroll]

Isn't it a better image if we admit to our mistakes and correct it? That's my opinion, at least. And the reason there is an appeal system.

Either way, you had too many chances and got perm banned. An admin looked into your appeal and decided that the ban was indeed correct and should stay.

[mighty geyser]

i am genuinely just so confused and lowk upset about how this was procceeded with thats it.

yes your right but in my past admins be on a power trip, i appreciate that your an honest person and think the same way but people are weird and do things to save character and picture

im not saying that i wasnt on team cause i was, all im sayig is that i didnt know king was even on my team

[mighty geyser]

i mean its just unfair. i think yall need to give me more credit than yall are. i deadass didnt know anything and i can share screen and shit. normally whenever i play i just play with artic dweller or 100%zenski

i ddint know anything man like fr fr. i had gotten on to try on some skins i got for christmas thats it, i dont be buying like that but i decided fuck it why not

i always build smoil, only reason why i was in snow was to try that poncho on. thats it.

[mighty geyser]

so then im just gonna stay perm banned? does that include all of rustoria servers or just main

[raven mist]

For now its perm, on all of Rustoria servers. You can try to appeal again in a few months or even a year

[mighty geyser]

damn a few months?

i think its unfair what happened, can i get a refund on my VIP i bought for force?

[raven mist]

Playing with a cheater 4 times is also unfair to other players. For payment questions make a #payment-support ticket

[mighty geyser]

I didnt though, i truly believe you guys are adding more ban than i really have cause i do not remember getting banned that many times only that 1 time with the random. i didnt know king was even gonna join the team. i get why yall would ban but its just unfair. you dont seem to listen to others at all, become more like schaadt.

[raven mist]

The data is literally there

[misty scroll]

Everyone involved was doing things correctly by the looks of it. You disagreeing with the ban doesn't mean it wasn't handled properly. I'm looking at this situation with the intention of explaining to you why were permanently banned. If something was handled improperly, I would want to see it fixed. I'm here to help players on Rustoria, not to cover for mistakes.

[raven mist]

What would it benefit us to add more bans?

[mighty geyser]

its just unfair is all, think of it like this. you go to the store with some friends, one of them decides to rob but without u knowing cause you think it isnt right to do so, so u disagree and he gets caught and you who had idea abt this even happening gets in trouble for it. its just unfair thats it, i dont know im not an admin u are to you tell me. all i am saying is you seem like u deem upon other and dont listen to them. be more like schaadt

i didnt know about anything and even then check when i had b ought rust, literally got banned according to u guys when i was still learning the game, just doesnt make sense im not the dumbass to put myself into those situations on purpose. i was just at the wrong moment at the wrong time and i want yall to understand that

its unfair, really is. i get the reason for the ban but i didnt even know. if i had gotten banned already im not gonna do some dumbass shit to put myself into that situation.

like i said its insanity, literally doing the same thing and expecting a different outcome.

[trail jacinth]

Any admin here?

[hasty horizon]

i was acoiation ban fom motnhs ago it was with a random kid from discord and u guys denied my shit?

[raven mist]

!steamid

[glass olive]

Hey, @hasty horizon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hasty horizon]

76561198828730577

i joined on my alt cuz yall took forever

[raven mist]

Alt of what?

[hasty horizon]

alt steamaccount

my main is spicyy my alt is gettapped ones got 4k one has 600 hrs i was acoiation abnned months ago on my main spicyy for playing with a random who was cheating

[raven mist]

So you basically tried to ban evade

alright

lemme check

[hasty horizon]

yeah well thast true but i never did anyting wrong i was just banned for acoication anmd i think the banning admin said 2 weeks and i never got unbanned

i like went ina support call and everything

[raven mist]

With who? Luke?

[hasty horizon]

i thnk im not sure

[raven mist]

I see, i would need to doublecheck with the banning admin. Dm me and ill keep you posted if they updated me about it

[hasty horizon]

did

[tepid folio]

hi wanted to ask if u can look on my ban for risky acount . can u please look on it ?

[echo jackal]

You're likely ch eating

[tepid folio]

no

[primal edge]

yoo admin can u help to ban appeal me with reason high risk account?

[echo jackal]

yeah you're cooked lil bro

[tepid folio]

pc check me if u want to

[echo jackal]

yeah you're cooked too lil bro

[echo jackal]

they wont unban you, go next account

[tepid folio]

i gave reason why i cant go to another ac

[primal edge]

can u appeal me admin?

[primal edge]

are u admin slot?

[tepid folio]

admins have tags

[primal edge]

I need to clarify how many hours can new account in rustoria playing safely without ban high risk account

[echo jackal]

No, but you're cooked

say no to ch eats

[primal edge]

who ic cheat

[tepid folio]

can u tell me why atleast ?

[echo jackal]

It's obvious

[violet ruin]

?appeal

[glass olive]

Hey, @primal edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid hull]

vpn

[rare axle]

hey https://rustoria.co/support

[toxic shard]

Scam (deleting your message to remove the link from our discord)

[blissful talon]

lol,thx for answer

[crimson otter]

The map voting server preview feature is absolutely amazing, Love that rustoria offers that, Im wondering where could I leave a suggestion like for example being able to ONLY place twig foundations and no TC, that way it will decay very fast but allows players to check their footprints.

[toxic shard]

We do not want to end up in situation we would have to moderate, teams want "all" to build in the same spots/....

[crimson otter]

Of course! I guessed that! But seems like considering its VIP only and twig decays so fast it would be very nice to be able to just place twig foundations and maybe even delete them once a player disconnects

Or speed up the decay process even more

[toxic shard]

we would still end up with people griefing areas/...

most of the builders of teams/... have vip sometimes teams invest together to pay the vip of the builder

[crimson otter]

Sucks that a few can mess it up for the rest of people, you're not wrong tho and clearly moderating those preview makes 0 sense

[toxic shard]

technically once you connect on the preview server you have the map and can launch your own server

[crimson otter]

Im not suggesting making it a full open build hehehe, but no tc, twig foundations only and faster decay would be goated

[toxic shard]

and there you can build what ever, even spawn your base somewhere with the right plugin

[crimson otter]

Was just an idea! Appreciate the feature already its nice being able to just spawn in to something pre-generated, its really sick just thought of a way to take it to the next level

[toxic shard]

but that something that was considered a lot during the creation of the preview servers and our main goal is 0 moderation which forced us to disable all entities placement

[tired barn]

im i unbanned now

[crimson otter]

Yup, 0 moderation makes perfect sense, but I do feel there's something that can be added on for even more value!

[toxic shard]

you didn't responded to the latest quesiton in your appeal, you can see it in the same website you did it

[main osprey]

is there a way to make a support ticked, oris this the way to get support?

[toxic shard]

!report

[glass olive]

Hey, @main osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[main osprey]

thank you ❤️

[exotic dome]

How do I can turn off autotranslation? So I will be able to understand from which country dude is writing

Which command in chat

[hearty surge]

/translate off

[glass olive]

Hey, @exotic dome

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[tribal wind]

this guy is cheating on eu main

pabs67_

[wanton stump]

!report

[glass olive]

Hey, @tribal wind

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast lion]

any staff members or moderators here to ask? dm me pls

[hearty surge]

How can we help?

[worthy raft]

servers EU Monday is got like 14k ping for everyone fyi

[fast lion]

we sunk a tugboat more then an hour ago and all the time camping all harbors. it hasnt respawned yet, do you know why?

[hearty surge]

We’re looking into it

[worldly edge]

EU Mondays 12k ping

[thorny geyser]

10k ping

fix ur fucking server

[past prism]

Eu mondays 100000ping

[thorny geyser]

worst eu server oat

[subtle forge]

RESTART TS

[thorny geyser]

i cant move

thx rustoria

i lost a primkit bcs of ur fuckass lag

[raven mist]

!sm 1m

[glass olive]

:ok_hand: The slowmode delay was changed from 10 seconds to 60 seconds in this channel.

[placid kestrel]

<@&274971100184576010> restart pls

[zinc quiver]

<@&874995535881326632> ADMINS CAN YOU RESTART THE SERVER PLEASE

[fallow gull]

Рестарт дайте ну чё вы

[bold peak]

JUST RESTART

[torpid bay]

Ебаный админ подними свою ленивую жопу и исправь

[hot vessel]

It is prohibited to sell VIP while the Rust server is not even functioning. This can be considered misleading and possibly fraudulent, as people are paying for services that are not being delivered. If this practice is not stopped immediately and no appropriate solution or refund is provided, we will be forced to consider taking legal action and submitting this matter to our lawyers.

[granite flicker]

Good server

[drowsy cairn]

RESTART!!!!!

[past knoll]

9000 ping

[fallow gull]

Разрабы зато пишут о проблеме с их магазином АХАХАХАХАХ то что сервер у них умерает насрать

[granite flicker]

92 in que this server any good ?

[jaunty yoke]

https://tenor.com/view/what-does-boolean-mean-gif-27083124

[mild sun]

Rustoria host ur servers on aternos

[fallow gull]

Разраб просто в доту играет пока сервера в расте пашут

[granite flicker]

Stfu russian

[placid kestrel]

Aternos servers is better than this

[fallow gull]

I am not russian , you stupid man?

[pallid charm]

https://tenor.com/view/cat-foot-disgust-smell-awful-gif-14399574

[granite flicker]

[fathom shale]

🤡

[heady stone]

У всех 12к пинг?

[fallow gull]

Больше блять

[drowsy anchor]

i insta joined at wipe and i get put in a 950 player q

[spark finch]

all times ur f3cking dev s3cks balls shit

[fallow gull]

Lol bro me 1100 Although I was the first of my friends to enter, another one was given 100 queue points and another 600

[drowsy anchor]

qing for 56 mins and still got 130 ahead

[vapid ridge]

Does anyone know why the world won't download for me?

[random cloud]

rustoria eu mein lag

[fallow gull]

Reboot your servers. Why don't you care about the opinions of the players of "Rustoria"?

[worldly edge]

Because u are black!

[past knoll]

Nice servers btw :Dd

[fallow gull]

I am white. Maybe the developer of the story is black?

[paper sentinel]

rustoria eu monday 600 ping xD

[worldly edge]

Это мем просто

[past prism]

how many time need to fix eu mondays server?

[fallow gull]

Bro, so small😂😂
14000 for me

[paper sentinel]

yeah thats crazy man

[vapid ridge]

Does anyone know why the world won't download for me?

[past prism]

<@&274971100184576010> how many time need to fixed?

[worldly edge]

Russian?

[raven mist]

Not sure - however theyr still working on it

[covert garnet]

but why is this always happening?

[vapid ridge]

spain

[uneven shell]

i cant movez

[fallow gull]

Let's all work together to make the server 0 online and the developers will fix everything quickly.

[worldly edge]

Try vpn

[raven mist]

In the hands of our host

not the devs

🙁

[placid kestrel]

https://tenor.com/view/faker-league-of-legends-lol-goat-faker-league-of-legends-gif-3875876592446676033

[fathom shale]

we will have better ping with vpn bro ?

[vapid ridge]

k ty

[worldly edge]

The only way to fix that is kicking or restart

[worthy raft]

cant you just take server offline for now?

[keen mason]

sounds like you need a new host

[drowsy anchor]

servers so ass

[left ibex]

9000 ping wtaf is this server

[kindred elk]

Why i get banned

[drowsy anchor]

u will be hearing from my lawyers rustoria

[kindred elk]

Where i can appeal

[wanton stump]

Join the server again and you will see the reason

[worldly edge]

Because u are black!

[wanton stump]

!appeal

[glass olive]

Hey, @kindred elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense sundial]

can i ask how the lag have been going on for straight an hour and its still not fixed?

[mortal harbor]

U.S. mondays is full wipe?

[torpid bay]

@everyone rewipe

[fathom shale]

is it still lagging?

[worldly edge]

They don't give a fuck

Btw, there is 1 Korean motherf0cker "KapMaJluToB" who promised to ddos their servers

[thorny geyser]

fuck you and your stupid ass servers

[torpid bay]

Rewipe

[kindred elk]

ban for high risk account😐

[drowsy anchor]

rewipe

[worthy raft]

rewipe this is fucked

[lean rampart]

rewipe

[drowsy anchor]

rewipe

[languid mantle]

Why exactly do you get auto muted on the server for typing danger in the chat?!

[cobalt harbor]

bro its so fucking laggy

[past prism]

Rewipe

[worldly edge]

rewipe

[small dew]

rewipe

[tropic panther]

rewipe

[frigid quest]

hello please sort ping out,everytime it lags my nans life support turns off please get this working as it will kill her. evertime it lags aswell my dogs legs fall off and i have to keep sewing them back on brev... please no more lag before i shiesty my self

[drowsy anchor]

6-7

[lean rampart]

hello please sort ping out,everytime it lags my nans life support turns off please get this working as it will kill her. evertime it lags aswell my dogs legs fall off and i have to keep sewing them back on brev... please no more lag before i shiesty my self

[frigid quest]

rewipe my bumhole after i had a big poo poo

[past prism]

<@&274971100184576010> can u help me how many time needed

[iron talon]

hello please sort ping out,everytime it lags my nans life support turns off please get this working as it will kill her. evertime it lags aswell my dogs legs fall off and i have to keep sewing them back on brev... please no more lag before i shiesty my self

[frigid quest]

@past prism be quiet you arent relevant in this equation you big lump of lard. bet your nan drives to work on the back wheel of a ktm you liccl battyman

[worldly edge]

Rejoin the server = no ping

[iron talon]

@past prism be quiet you arent relevant in this equation you big lump of lard. bet your nan drives to work on the back wheel of a ktm you liccl battyman

[frigid quest]

rejoin your head back to your shoulders when i clart that ting off . bet you eat cerealy with a fork you trogladite

[kindred elk]

<@&274971100184576010>

[iron talon]

rejoin your head back to your shoulders when i clart that ting off . bet you eat cerealy with a fork you trogladite

[raven mist]

!appeal

[glass olive]

Hey, @kindred elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow pond]

ban cheaters

[frigid quest]

scary hours you liccl wetty why dont you shut your teeth cuzzy

[iron talon]

ban non cheaters

[thorny yarrow]

Guys, can you tell me why my ping is higher on rustoria servers than on others?

[languid geyser]

Good evening. I was recently banned for "being an overly suspicious account." Please help me with this. I've been playing for 330 hours, but I'm just starting my Raster adventure. Please help me! I'm willing to undergo any checks; I've already filed an appeal.

[iron talon]

Good evening. I was recently banned for "being an overly suspicious account." Please help me with this. I've been playing for 330 hours, but I'm just starting my Raster adventure. Please help me! I'm willing to undergo any checks; I've already filed an appeal.

[frigid quest]

Good evening. I was recently banned for "being an overly suspicious account." Please help me with this. I've been playing for 330 hours, but I'm just starting my Raster adventure. Please help me! I'm willing to undergo any checks; I've already filed an appeal.

[past prism]

That day I saw your mother, and when I went on a date I asked if she’d come with me, and she did. We had a really good time, laughed a lot, and then we stayed at my place all night. She was so loud that the neighbors woke up.

[raven mist]

!appeal

[frigid quest]

On Trust & Destiny: "Say, ‘Nothing will ever befall us except what Allah has destined for us. He is our Protector.’ So in Allah let the believers put their trust." (Surah At-Tawbah, 9:51).

[glass olive]

Hey, @languid geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny yarrow]

Guys, can you tell me why my ping is higher on rustoria servers than on others?

[frigid quest]

“God does not burden any soul with more than it can bear.” (Quran 2:286)

Thanks to Allah, I trust myself to distinguish between right and wrong.

[worthy raft]

rewipe this shit man come on this fucked

[paper sentinel]

just tryed to build base 50-500 ping as soon as i placed first foundation 13500 ping and i couldnt move thats some insane shit

[drowsy anchor]

how long till u get kicked for being afk?

[kindred elk]

такая же хуйня

[wet citrus]

where can i check map?

[past prism]

<@&274971100184576010> can u tell me how many time does needed it?

[mossy minnow]

what to do if i cant respawn button is glitched

[shell sandal]

yo i got banned i already submited a ticket can i get an unban quick ir do i have to wait the 1-3 days?

[wintry sparrow]

Hey, my vip auto bought after a month, however I dont play the server anymore and dont want the vip... can I get a refund?

[languid geyser]

Я хс за что это, у меня там рейд намечается

[kindred elk]

тоже низачто

[wintry sparrow]

No ruski, you answer

[kindred elk]

?\

[mossy minnow]

@cunning tulip

[minor pier]

bro been banned for cheats when ive never cheated

[past prism]

WHEN IS RESETART ?? <@&874995535881326632> <@&274971100184576010>

<@&274971100184576010>

[worthy raft]

You planning on re wiping eu Monday’s once fixed cuz this fucked

[shy remnant]

#general message

[keen mason]

not really an answer to the questions tho …

[past prism]

YEA i know but how many time needed?

[shy remnant]

I have no idea

[shy remnant]

Consider it a no if it’s not announced then

[keen mason]

🙏thanks for the answer

[past prism]

Is it possible that it won’t be fixed today?

[azure lake]

this is unplayable

[shy remnant]

But what is exactly happening to you at the moment ?

[azure lake]

eu mondays is contant lag its impossible to play and its been 2 hours

[fathom shale]

ping 2k and the whole time tps

[uneven shell]

i have 9k ping

[past prism]

10000 ping

[shy remnant]

It’s been forwarded to the devs already

[keen mason]

my issue was fine for first 5 mins of being in the server then seems to hit a wall and lag all the time can’t interact with anything etc

[shy remnant]

Basically a host issue so I guess we’re waiting on them

[fathom shale]

write to rusty moose admins, they will say u better host if u cant

[sand nacelle]

Admin plis fix the lag in mondays

[shy remnant]

Feel free to go there then

[azure lake]

pls js fix it dawg 13k ping i understand the que and it just wiped but now its been 2 hours it shouldnt be this bad still

[sand nacelle]

2 hours 1000 ping admin

[sand nacelle]

2 hour to do it

[fading hollow]

Why did you delete the video

[fathom shale]

client ping 7500 thx for fix

[raven mist]

Support channel

Not a meme channel

[azure lake]

admins dont care bc they play rustymoose

[fading hollow]

General is literally locked. Yall are trying to silence the truth

[fathom shale]

they say go play rusty moose, unlucky

[raven mist]

The spam?

[shell sandal]

can i plese get unban i want to play wipe

[wintry sparrow]

<@&274971100184576010> pls answer

[lofty minnow]

Eu mondays gonna get fixed or what? 2h cant play normal...

[cobalt jackal]

Hey, if you want to appeal a ban, you’ll need to submit a ban appeal through the support site. Make sure to include all relevant details so the admin team can review your case properly. Once submitted, you’ll need to wait for their response.The standard review time is 1–3 business days, but it can be more or less depending on the situation.

You can submit an appeal here: https://rustoria.co/support/appeal

[uneven shell]

Im dead

[azure lake]

how am I LAGGING BUT THEN THE PEOPLE KILLING ME ARENT

[shell sandal]

i submited but can it get checked quickly for the wipe?

[uneven shell]

GG good serv

[cobalt jackal]

Hey, the standard response time is 1–3 business days, though it may be more or less depending on the situation. Please be patient, as we can’t speed it up from here. Thank you for your understanding!

[gritty lion]

Honestly how long can it take to fix a problem?

[thorny geyser]

rewipe

[zealous herald]

yo is server lagged out i have 12k ping and my friend is moving around 10 seconds in the future

[lofty minnow]

Restart the server or fix the ping somehow...

[zealous herald]

im literally stuck in the past i cant play

[hot vessel]

can i get my money back from buying vip?

[azure lake]

refund all vip this server ahh

[shell sandal]

but i recently got unbaned why do i instantly get banned?

[gritty lion]

I'd like to refund vip

[azure lake]

can i get a refund on the 2 hours of my life wasted

[severe oasis]

Why is Marc just not responding

[worthy raft]

legit

[tepid folio]

hi i wanted to ask if someone can help me i got banned on pretty much whole rust and i swear i didnt cheat they didnt even gave me reason just banned on whole game and i dont know why i never cheated in this game and i want to a

[wintry sparrow]

@cobalt jackal hey, could u help me with my problem pls? 😄

[sand nacelle]

Admin omg bro bye server no more vip

[azure lake]

thye probably eating and dont give a fk

[swift hare]

and why the fuck i got banned right after logged in to the server+

[cobalt jackal]

!refund

[glass olive]

Hey, @wintry sparrow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[sand nacelle]

never play more in rustoria