support

[sturdy current]

Hello, I was banned from your server for playing with a cheater.
I didn't know it was a dishonest player.

[ocean thistle]

!appeal please submit an appeal.

[glass olive]

Hey, @sturdy current

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy current]

I filed an appeal

[topaz creek]

server auto kick me for cheating an i dont cheating and its the first time joining in rustoria

[opal solstice]

@ocean thistle Could you please consider my appeal? I want to play on the server

[ocean thistle]

I can take a quick look but no promises. What's your appeal id?

[opal solstice]

Appeal #c8474c

[sturdy current]

@ocean thistle Could you please consider my appeal?

[ocean thistle]

You both should receive a response in 1-3 days @sturdy current

[topaz creek]

server auto kick me for cheating an i dont cheating and its the first time joining in rustoria @ocean thistle

[ocean thistle]

If you haven't already submitted an appeal please do so

[topaz creek]

were can i make it

[ocean thistle]

!appeal here you go

[glass olive]

Hey, @topaz creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog light]

Ticket #a2fd58

[raven mist]

yes

[runic marten]

I've been waiting for 1 day and no one has responded to the ticket.

Got banned for no reason and I have a video of me playing.

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure shell]

Good evening. I have been banned from your EU medium server for playing with cheaters. They were temporary allies in the game, and I did not know that they were using cheats. I have already submitted an appeal, Appeal #a4046e. However, I would very much like to ask you to help me expedite it. I never use cheats and am against playing with cheaters.

[fast sonnet]

has my appeal been denied if its taken 5 days

[north crest]

You can view your appeal on the website, it will give you a status update there, or perhapps they have asked a question in it

[ruby snow]

Guys, I can be unbanned if I was banned for 7 days for playing with a cheater, but we didn't know each other, we were just on the same team because we're neighbors?

[real mirage]

Can I please talk to an admin

[patent crow]

yes what do u need help with?

[real mirage]

I tried to appeal my ban because I got banned 2 almost 3 years now so I bought rust on a new Steam account to play legit with no funny business and I got banned for a high risk account and I want to get back into rust during the winter break and play the Christmas event like old times and I am willing to do anything to just be able to play

[patent crow]

!appeal

[glass olive]

Hey, @real mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[real mirage]

I’ve already put an appeal and it’s been denied but I seriously think that with the amount of time that has been passed that it should be forgiven

[patent crow]

Sorry, but if it’s already been declined, there’s nothing more we can do. I can’t help you find a new server, and we can’t change the decision

[real mirage]

Would I just get banned on a new server?

[patent crow]

You are permanently banned from all Rustoria servers. However, you can still try playing on different servers

[real mirage]

Okay thank you for your time

[hearty whale]

how do i report some one?

[north crest]

!report

[glass olive]

Hey, @hearty whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty whale]

how long does the report or reply usually take?

[median crown]

Player reports are checked in the order they come in so an admin will take a look as soon as they are able to

[hearty whale]

ok thanks

[odd ledge]

I can't log into the server because of a cheating problem, but I can't log into other official servers either. I haven't played on Rustoria and haven't used any cheats.

[hexed nimbus]

!report

[glass olive]

Hey, @proud coyote

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

!appeal

[glass olive]

Hey, @odd ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

!steamid

[glass olive]

Hey, @stuck cedar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Hello, apologies but your ban was mistakenly approved. Thank you for bringing it to my attention. I've fixed this on your end to see the denial.

Your ban is permanent. I wish you the best of luck somewhere else that is not Rustoria.

[pure shell]

Good evening. I have been banned from your EU medium server for playing with cheaters. They were temporary allies in the game, and I did not know that they were using cheats. I have already submitted an appeal, Appeal #a4046e. However, I would very much like to ask you to help me expedite it. I never use cheats and am against playing with cheaters.

[dry dragon]

hey sorry guys i cant connect to the server it says starlincked
blocked

[ocean thistle]

It's unlikely for the appeal to be reappealed since you've admitted yourself hat you temporarily allied with cheaters. Your ban reason is playing with cheater. However, I am not your banning admin. I can confirm your appeal has been forwarded to your admin to review.

[ocean thistle]

Are you sure you're connecting to Rustoria? :)

[dry dragon]

hahahaha sorry

i was tryin to connect to rustopia my bad

[ocean thistle]

No worries

Good luck

[pure shell]

I did not admit it, but quoted it.

[ocean thistle]

Regardless

However, I am not your banning admin. I can confirm your appeal has been forwarded to your admin to review.

The usual response time is 1-3 days

[pure shell]

Should it be my problem that you allow cheaters on the server? Who interfere with gameplay? And then you ban players who are not at fault? Great, thank you, I pay money for this? In three days, my house will rot away.

[ocean thistle]

Yes, you may refer to our server rules here https://rustoria.co/rules. And as I mentioned I am not your banning admin. Please wait for response to your appeal.

[placid holly]

I need some help.

[ocean thistle]

With anything in particular?

Ah I found you

[ocean thistle]

!appeal follow these instructions

[glass olive]

Hey, @placid holly

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure shell]

I am very glad that you are writing your template responses here. How does that help me? What is the point of this chat then? I have a worm and a revolver in my house. I robbed everyone thanks to the cheaters. It's so obvious. I just asked you to speed up the consideration of the appeal. And I know that if you want to and put in a little effort, you can influence this.
If I write through a translator, and ‘robbed’ is meant sarcastically, don't write again that I admit everything.

[placid holly]

How long does the review take? I just play on my weekends, and I have to use VPN because of some restrictions.

[ocean thistle]

@wary ice No need to ping. You will receive a response soon after our investigation has concluded.

[green python]

I need help I got banned for no reason so did my friend

[ocean thistle]

Yes and that is why I've confirmed your appeal has been forwarded to your admin to review. Is there anything else I may help you with today?

[patent crow]

!appeal

[glass olive]

Hey, @green python

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

I recommend providing all your accounts beforehand to speed up the process

[placid holly]

In the ticket?

[ocean thistle]

Yes

[pure shell]

Thank you very much and have a pleasant evening.

[ocean thistle]

You too

[placid holly]

Okay.
It's just a pity that it happened because of the VPN, I just had two days off and then the ban

[ocean thistle]

VPN is not the reason for your ban. We allow VPNs on our servers.

[ivory river]

hello it is been 2 days and we cant play rustoria eu main because of lag . We see many people have no lag and it is looking like only TR

[placid holly]

So I was blocked by the server's anti-cheat?

[ocean thistle]

It's likely a cloudflare issue, but would you be able to submit a ticket in #network-support-old with additional information?

You know exactly why. You're not welcomed here.

See ya!

[placid holly]

I only have one account with RUST, but I have a second account that I use to play CS
There are also very old accounts that I haven't used for a long time due to lost access, and they haven't been active for a very long time.

Is it better to provide their profile as well?

[ocean thistle]

Most likely

[placid holly]

Should I just provide a link to them?

[ocean thistle]

Yes

[placid holly]

Thanks

[dawn burrow]

my teamate got banned for nothing what do i do

[dapper thorn]

where do I report people??

blatantly cheating

no one cares about BR main, pathetic to see how you guys dont give a fuck by other players other then NA

[dawn burrow]

theres no help on us small either

[shy remnant]

!report

[glass olive]

Hey, @dapper thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dapper thorn]

crazy

[shy remnant]

!report

[glass olive]

Hey, @dawn burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dawn burrow]

im not making an appeal for a bs ban my friend got banned for literally nothing

[shy remnant]

Your call

[dawn burrow]

can you not help?

[shy remnant]

Are you banned ?

[dawn burrow]

no my friend got banned this morning

[shy remnant]

Well he needs to appeal himself then

!appeal @dawn burrow

[glass olive]

Hey, @dawn burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper thorn]

there's a guy we mass reported yesterday, here on BR main, the mf is still playing till this time

[shy remnant]

Mass reporting doesn't mean they're gonna get banned

[dapper thorn]

I know

[shy remnant]

What was answered to you in those tickets ?

[dapper thorn]

no tickets were openned, we didnt know where to open it
we had faith the report system on the game wasnt a waste

[shy remnant]

https://rustoria.co/support/report < Make a ticket and we'll investigate

You'll always receive an answer from an admin on a ticket, it may take some time but we do spend a lot of time on each ticket to conduct proper investigation

[rose vector]

hi, why is rustoria medium lagging for the whole day

[toxic shard]

Same reason most servers from most orgs are lagging/... today

[mild hull]

How long does it take for tickets being checked?

[neat pumice]

Tickets, or appeals?

[mild hull]

appeal

[neat pumice]

1-3 days is the cookie cutter response, reality is it can be much sooner and rarely later - we don't want to keep people waiting longer than is necessary

[mild hull]

Okay anyway to speed up the procces?

[neat pumice]

Not at all I'm afraid - same waiting time for everyone 🙂

[violet cave]

Does the progressive ban system ever expire, like If I was banned for association a year ago does that count towards like the three strike rule or wtv

[toxic shard]

association could end up in a permanent ban if you happend to be in this situation over and over

or for specific cases

tbf, most people never get any ban

[violet cave]

the admin said im on my final one but I dont really want to play the server because I am invited to play in big groups and if even one guy si cheating then im fucked

[toxic shard]

well you have more ban than 99.9% of the players

[violet cave]

ive gotten like 3 assocaition bans over the course of like 4 years and im wondering if they ever expire

there is no way thats true

[toxic shard]

don't forget the playing with a ban evader too

that make it 4 for association

[violet cave]

do they ever expire?

[toxic shard]

no

[toxic shard]

it is

[violet cave]

so if if I play 52 wipes over the next year and even one guy happens to be cheating I can never play again

[raven mist]

Depends all on the situation honestly

hard to give u an answer

[toxic shard]

but if you don't change your gaming habbits yes you will most certainly be banned

[violet cave]

I also dont understand how my last ban was playing with a ban evader the guy got banned for cheating not ban evading

its not like im doing it on purpose 90% of the competetive groups have a cheater

[toxic shard]

are you saying you choose to play with groups you know have 90% of chance to have a cheater (your words) ?

[violet cave]

no im saying if you pick a group at random 9 out of 10 times they will have a cheater

I get invited to play with friends that play like 16 deep and there is a good chance one of those 16 people is cheating and I dont know

if I knew they were cheating I wouldnt play

[rich rivet]

wtf is this lost inv of comps https://medal.tv/games/rust/clips/lK0iGWz8hn9Q0ijId?invite=cr-MSxyMzYsMjAzNTIxNDkx&v=15

[heady root]

I got banned because of someone I was allied with, even though we didn't play in the same house, just because we were on the same team. I requested a ban removal, but the admin closed it. I have over 2000 hours on the Rustoria servers and I've never played with cheaters or anyone who cheats. Can someone help me?

[loud pivot]

please help me I wanted to play on this server, but I was banned for using cheats, even though I had never played with them. I am ready to provide all the evidence.

[toxic shard]

then I would choose a team that is not part of the groups with 90% chance of having a cheater personnaly

[violet cave]

with the current state of rust thats just not possible

[heady root]

Marc can you help me ?

[toxic shard]

well the currently state of rust is way better than right before trhe recoil change

[violet cave]

it most certainly is not

[toxic shard]

far from the worst

[raven mist]

Can you make a ticket on our website? This way we can patch up that part - seems like something is bugged with the map at that point

[rich rivet]

do i loose my loot

[toxic shard]

back then 70% of the players were scripting ... common

[violet cave]

this is the worst i've ever seen it, every high level player is banned for cheating and the UKN ledaer board is 90% cheaters

[rich rivet]

i was fucking loaded

[violet cave]

scripting is wtv I can kill scripters, its harder to kill espers

[toxic shard]

!appeal

[glass olive]

Hey, @heady root

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

We cannot retrieve it unfortunatly

[rich rivet]

BRO I WAS LOADED NOOO

[toxic shard]

then the case is closed

[boreal dawn]

so because u have a shity server and dont know how to fix it we loose our loot

thats some looser shit

[raven mist]

Nothing to do with our server btw

Just how maps are being generated

[boreal dawn]

omd

ur ai

[raven mist]

Thanks

🙂

[heady root]

I was unfairly beaten in Tamanda; I only added him to my team to avoid fighting him, I didn't even play in the same house as him, and I didn't even loot him.

[rich rivet]

bruh what

[boreal dawn]

https://tenor.com/view/fight-couple-gif-26407590

[violet cave]

my point is i've played the servers for like 6 years and in the past year i've recieved more association bans then the previous 5 combined and im not actively searching for cheaters to play with

[toxic shard]

no but it's up tot the kind of group you are joining, those who tend to recruit too easely people because they have a good kd without doing any check

[heady root]

Please help! I've put so much effort into this server; I've played there a lot and I love it.I hope I didn't get banned for something so meaningless. I didn't even play in the same house as the kid; I met him in the game and only added him to my team to avoid fights.

[toxic shard]

the first ban is a 7 days ban

[heady root]

The day does not write to me

[toxic shard]

nvm you on your second, it's 14 days

[toxic shard]

(it expired on the 25th at 2:15 CET)

[heady root]

Last 5 days ?

[toxic shard]

and 3h more or less

[heady root]

oky thnx bro

ı watting global wipe :/

[unique coral]

un ban mee PLSS

[violet cave]

like no disrespect but i doubt your actually like dialed into the comp scene of rust rn

its all cheaters

[mossy herald]

shenzyyyyyyyyyyyy

[ocean rune]

Report 76561199024651154 for wallhack rustoria eu long pls bro

[glass olive]

Hey, @ocean rune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

i'm really not sure what you want to to say ... if I had a team in front of me and I knew there was 90% chance there is a cheater in it OF COURSE I would run away ...

kinda make your whole argumentary worse, you know someone is cheating and you still join the team like ...

[ocean rune]

I'm fed up with cheaters

[granite grove]

yo marc, cheaters got banned, all their stuff is in tug, we raided door and sunk tug but its in safe zone, and none of the bodies are lootable, the cheater put all his loot on the unlootable bodies which arent movable, so will just despawn, are you guys able to interfere as its cheater loot and help?

[naive wave]

high risk ban permanent?

[unique coral]

ban Already Appealed
You already submitted an appeal for this ban.
Banned for
Play elsewhere

[raw pewter]

yep, until appeal approved or denied

[naive wave]

oh sad, appeal got denied.

i didn't even know what i did. I just purchased the game.

played for a few days and got a team adopted me on this server. now this. hahaha

i hope they can reconsider. I dont know what more I should have presented.

[violet ruin]

no sryyy

[raw pewter]

if someone die inside safezone, not even admin can do anything about it

just the game desgin in that way

[magic linden]

!report

[glass olive]

Hey, @magic linden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unique coral]

unban me pls 2 years ban

ban Already Appealed
You already submitted an appeal for this ban.
Banned for
Play elsewhere 2 Years unban mee pls

[violet ruin]

Play elsewhere

if your appeal is declined then read the ban reason a few times

[unique coral]

appeal on the same day

and it was because of a chat ban, and I didn't even understand English when I appealed. I was playing on the main server.

[toxic shard]

?steamid

[glass olive]

Hey, @unique coral

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unique coral]

76561197963635625

traductor deepl

[toxic shard]

you not welcome here anymore, not a translator/translation issue

also we are far from a 2y old ban

[candid tapir]

please do something about this cheater, on rustoria us main, he is as blatant as it gets and I would hate to lose all my loot to him, he quad headshot me from 200m away and has a base right outside my base..

[balmy cypress]

Hey, have you made a ticket?

[candid tapir]

I have but he already robbed me for 2 kits and is so blatant me and my teamates can't do anything because of this guy quadding us from so far we can't even get into a monument or back in base

our wipe is on hold because of this guy

[balmy cypress]

US Main?

[candid tapir]

yes us main

[balmy cypress]

already got banned

[candid tapir]

yes

[balmy cypress]

Sorry you even encountered them man :/

[candid tapir]

did his team get assosciation banned to?

[balmy cypress]

I'll check

[candid tapir]

its all good it happens, our wipe was just on hold because of him and his team

we ran into them like 20 mins ago and another time 10 mins ago so i made a ticket

[balmy cypress]

Not seeing any teammates, do you have any of their names?

[candid tapir]

sadly i don't they were all in the same base together

they knew he was gonna get banned so i assume they didn't get in same team ui

if ur in game u can tp to me and i can show u there base

and I had streamer mode on anyways so I couldn't see the names of people

[balmy cypress]

I'll DM

[candid tapir]

alr sounds good ty

[candid tapir]

is it possible to get rid of cheaters bases?

[sour dagger]

Hi, if you remember, a few days ago I asked here if I could be unbanned. Could you unban me?

[long wren]

have you submitted an appeal?

[long wren]

Cant

[sour dagger]

yes

[long wren]

and appeal was denied?

[sour dagger]

They told me it was valid but they didn't unban me

[long wren]

What is the status of the appeal?

[sour dagger]

as?

[long wren]

please answer the question

[sour dagger]

I mean, I'm showing you my appeal. Sorry, I don't understand.

[long wren]

send me appeap screenshot with dms

or denied?

please check the status of your appeal

[long wren]

If the appeal is denied, the decision is final and the ban remains and cannot be appealed again.

come back in 6 months

[vital flax]

Is the drone vending machine pay area only at outpost area every wipe? Or are there other locations that have it?

[gritty topaz]

hey i was accidently playing with a cheater for a hour ish i met him on the rust discord and i got banned for playing with him i was completly unaware of his cheating

[austere quest]

Only at outpost. Some modded servers will have multiple at other monuments, but on vanilla it's only outpost.

[austere quest]

!appeal - Hey, go ahead and submit an appeal. Make sure to include that information!

[glass olive]

Hey, @gritty topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty topaz]

i sent it in a while ago how long does it usally take

[long wren]

read above

[wary forge]

@glass olive i was banned 11 months ago and I cant make a ticket to get unbanned. What do I do?

@austere quest

[long wren]

You may want to check the last manager's response to your appeal 11 months ago.

[proper dawn]

how long for report tickets to be processed?

[long wren]

Asap

[proper dawn]

it's been 30 minutes now and I provided a very incrimenating video

40 minutes

[minor ocean]

Cheater on EU medium

[glass olive]

Hey, @minor ocean

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[minor ocean]

Operator

[proper dawn]

other people are getting banned right now but not our cheater? This is crazy

[reef lynx]

@glass olive could I get my ticket looked at? Blatant cheater on sea main

[steep edge]

how do i report

[faint osprey]

Uh my body just glitch thru the gingerbread house and it says my body died the entire way across the map

[steep edge]

f7 or something else

[coarse pond]

76561199854517409 cheats in BR MAIN PLIS HELP

[proper dawn]

still waiting...

[inner mica]

76561199011596499

[frozen sierra]

how do i make a ban appeal

[raw pewter]

!ticket

[glass olive]

Hey, @coarse pond

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

!ticket

[glass olive]

Hey, @inner mica

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

!appeal

[glass olive]

Hey, @frozen sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner mica]

!appeal

[glass olive]

Hey, @inner mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner mica]

!appeal 76561199011596499

[glass olive]

Hey, @inner mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner harness]

!ticket

[glass olive]

Hey, @inner harness

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inner mica]

!ticket

[glass olive]

Hey, @inner mica

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lusty mountain]

I had banned

[torpid patrol]

!appeal

[glass olive]

Hey, @torpid patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty yew]

Can I get a admin

<@&874995535881326632> could I get one of yall in the support call please

[raven mist]

Regarding what exactly?

[mighty yew]

a ban appeal but it's complicated so i would like to talk about it

[raven mist]

Did you already appeal?

On our website

[mighty yew]

yes

[raven mist]

Wont do much talking with us in vc tbh, as only your banning admin handles your ban appeal

[mighty yew]

how do i know who my banning admin is

[raven mist]

You dont, its the one you talk with in your appeal

[mighty yew]

k

but the appeal has been denied but if i click on my appeal it doesn't have any response

[raven mist]

What are you banned for?

[mighty yew]

cheating but it's more complicated then that because i have never cheated

[raven mist]

How would it be complicated then?

If its denied you’d need to find another server im afraid

[mighty yew]

so i live in the same house as my brother who got banned and i think because of ip i was banned to he has already waited the 180 days to

[raven mist]

Cheating bans are perm

You can thank your brother

Well, “brother”

[mighty yew]

so there's is no chance i can get a temp ban or nothing or i can prove i've never cheated on my computer because when he got banned it wasn't on my computer it was on his just in the same house

[raven mist]

We are probs not going to take the risk no

[mighty yew]

but also if he waited the 180 days he gets a second chance no

[raven mist]

Cheating bans are perm

[mighty yew]

but also I have never cheated so what are we talking about im banned for something I never did

[raven mist]

Thank your “brother”

[mighty yew]

if anything why am i not banned for association

[glass olive]

Hey, @worn vector

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

You are free to send me a dm with your steamid so i can take another look

But if its already denied dont get your hopes up high

[mighty yew]

k thank you

[wicked locust]

hey admin I have a ban appeal on your website that has been pending for two hours now. I would like to know when I will receive a response

[raw pewter]

because there is chance that your brother never exist
and it is just your left hand vs right hand, and we are not taking the risk for that.
and even if it is true, it is your brother wrong doing, we usually just ban the whole house anyway.
one person got banned from the family, we ban everyone related to the house...
there was a case.... a young kid got banned from the house for downloading and using some random free cheat
his father and also his grandpa also play rust....end up the whole 3 generation got banned becoz they are all using the same network.

don't ask me why you will teach your kid to play rust by the way.... XD

[mighty yew]

@raw pewter what if i can prove it's not left hand right hand

@raw pewter

cause to me that seems like the only problem

@raw pewter also worse case scenario he cheats again he just gets banned again that simple

I feel like seconds chances should be allowed no

@raven mist

cause then what's the point of the 180 day rule then

[sullen whale]

lf 4-5 more for rustoria us main | late start | 2k+ hours

[neat pumice]

People who cheat on our servers are not given second chances I'm afraid. Our 180 day policy for 1 gamebanned alt does not apply to those individuals. 🙂 (And this is a courtesy in light of a certain degree of uncertainty around why a gameban was applied, in line with Facepunch's own policy)

[mighty yew]

@neat pumice so there is absolutely zero chance I will ever get unbanned that is what you are saying right

[vivid girder]

Is it possible to find out when I was banned on your servers?

[mighty yew]

i just going to show this to my team so they no i will not get unbanned

[ember harbor]

If a year has passed since I was banned for Eac ban evasion, can I create a new account without being banned again?

[neat pumice]

I'm not familiar with your case, just responding to your question - the final word is that of an appeal 🙂

[mighty yew]

@raven mist @raw pewter

[wild gull]

Hey, quick question — I was banned for playing with someone who turned out to be cheating, even though I didn’t cheat myself or know about it at the time. We were part of a large group/clan that didn’t have strict filters for who could join, so I wasn’t aware of that player’s behavior. Are bans for playing with a cheater always permanent, or does it depend on the situation? Also, have there been any cases where an appeal for this reason was accepted or the ban was lifted? I’m just trying to understand how this is usually handled. Thanks for your time, I appreciate it.

[raven mist]

If its your first one its most likely 7 days

[wild gull]

ty :C

[mighty yew]

@raven mist

[raven mist]

Still need to take a peek, not home yet

[tame oyster]

Look at the guy, he plays very strangely. I leave the house and he turns 180 degrees and kills me in the head. I stand on the sleeping bag in a completely different place, he kills me, also in the head, during the transfer of resources. He also somehow magically kills me. All his bullets fly to the head, possibly aim and input. Here's the Steam ID: 76561199136238727

[mighty yew]

k

[ember harbor]

If a year has passed since I was banned for Eac ban evasion, can I create a new account without being banned again?

[pure shell]

<@&874995535881326632> Hello. I have been banned from your EU medium server for playing with cheaters. They were temporary allies in the game, and I did not know that they were using cheats. I have already submitted an appeal, Appeal #a4046e. However, I would very much like to ask you to help me expedite it. I never use cheats and am against playing with cheaters.

[raven mist]

!report

[glass olive]

Hey, @raven mist

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Use the link above to report

[deep cobalt]

!report

[glass olive]

Hey, @deep cobalt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

Hey, I've forwarded your question to the admin responsible for your appeal - if they are willing to review your case, they'll make that clear to you, if not, you won't hear anything

[ember harbor]

Ok

[candid tapir]

i've ran into another cheater

can somebody do something, he's hard cheating, aimbot and i have video proof

on toria main

[pure shell]

I'm not going to play on this laggy rubbish anymore. It's the second day and I've had zero response, just template replies.

[raw pewter]

!report

[glass olive]

Hey, @candid tapir

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[candid tapir]

hes ruining my wipe tho hes sitting on my roof

and i got blatant evidence he spidered onto my roof

[pure shell]

You pay money, they ban you for no reason, and they can't even look into it and figure it out. They need three days. It's just rubbish, not a server.

[trim spoke]

Can you review my ticket?

<@&274971100184576010>

[ocean thistle]

Ticket or appeal?

[sturdy current]

I've been waiting for a response for over 19 hours. Why can't you respond?

[raven mist]

Appeals take 1-3 business days

you'll get a response soon 🙂

[trim spoke]

appeal

[shadow dew]

Hello, I'm using vpn in China, but I was banned by your server. Please help me unblock my ID is 76561199703672022.

[ocean thistle]

@trim spoke

[trim spoke]

?

[ocean thistle]

This was fixed 10 minutes ago, can you try to reconnect?

[ocean thistle]

Your appeal will be reviewed in 1-3 days :)

[trim spoke]

My first application was closed.

[ocean thistle]

Approve or deny?

[shadow dew]

No, I'll go up to see if it's banned for 7 days.

[mighty yew]

@raven mist my boy you are home just give me a answer

[trim spoke]

I don't know

[ocean thistle]

Yes but you last connected 10 minutes ago. I've fixed it since then. Can you confirm you're able to connect?

[chilly anvil]

@shadow dew nishisbma

[ocean thistle]

Please check :)

[trim spoke]

I was just banned by anti-cheat

[chilly anvil]

@shadow dew nm

[ocean thistle]

If you're banned by Anti-Cheat then you will need to appeal with FacePunch or Easy Anti Cheat (EAC). We are not them

We are Rustoria.

Good luck!

[raw pewter]

!appealcn

[glass olive]

您好, @shadow dew

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[trim spoke]

I was only banned on your servers.

[ocean thistle]

Then can you check the status of your appeal on our website where you created the appeal?

[mighty yew]

@raw pewter so what yall were saying before I have no chance of getting unbanned ever like 0%

[ocean thistle]

https://rustoria.co/support/appeal

[raw pewter]

Stop tagging admin , god

[wild gull]

Is it possible to know which player from our team was cheating?

[trim spoke]

I can't register there and file an appeal.

[ocean thistle]

Why not?

[shadow dew]

@ocean thistle no

[ocean thistle]

Yes, you may request that information in your appeal. The appeal functions as a direct message to the admin.

[trim spoke]

The account owner is against registering on various websites.

[shadow dew]

It's still blocked.

@ocean thistle

[ocean thistle]

Please wait 20-30 minutes

[ocean thistle]

Are you not the account owner?

[shadow dew]

Please hurry up. My base is being raided.

[trim spoke]

No, but the owner doesn't mind me playing on his account.

[ocean thistle]

It's a matter of waiting. There is nothing I can do to speed it up. The issue is resolved.

[ocean thistle]

If 20-30 minutes is not enough you may need to wait 60 minutes. Do not spam connect in the mean time.

[shadow dew]

OK Thank you

[ocean thistle]

Only way to have your ban reviewed is through our website.

[torpid patrol]

The ticket of my parther is closed, how do we do it ? we can talk DM whith the admin of the ticket, Appeal #990fceb

Pls

[ocean thistle]

Can you confirm the appeal id again? I'm not seeing anything

[torpid patrol]

Sorry is #990fcb

[ocean thistle]

I will help but all I ask is your patience.

As you may see I am helping other people too

[torpid patrol]

Yeah, don't worry and thanks!

[ocean thistle]

The cheater is https://steamcommunity.com/profiles/76561199572432760

[wild gull]

ty

[amber vine]

I'm trying to log into the server, but I can't because it keeps kicking me for cheating. Some words might be incorrect because I'm using a translator. Please help.

[torpid patrol]

Thanks!

[ocean thistle]

Happy to help!

[ocean thistle]

!appealru

[glass olive]

Привет, @amber vine

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[amber vine]

I'm in Russia and therefore can't pass verification and register through Steam.

[ocean thistle]

VPN?

[amber vine]

I tried with VPN, it doesn't work.

[ocean thistle]

Try Google Chrome with VPN

[amber vine]

I'm getting kicked by Rust itself, so I don't have a ban on Steam. Can I try to help without the website?

And can I just go into voice and show you on screen sharing so you can better understand what my problem is?

[ocean thistle]

What do you mean you're getting kicked by Rust itself? Are you able to connect to other servers?

I am not available for voice support.

[amber vine]

Yes, I can connect to other official servers, including Rustoria.

[ocean thistle]

If you're able to connect what is the issue?

[amber vine]

Wait 5 minutes, I'll provide a rollback of the situation.

[ocean thistle]

If you're getting kicked for cheating it means you cannot connect.

You must file an appeal to have your ban reviewed.

[ocean thistle]

@amber vine instructions here

[calm sandal]

ive just bought rust recently, tried to join Rustoria.co-eu medium for the first time and it says that im banned for cheating

[viscid vine]

!appeal

[glass olive]

Hey, @calm sandal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure pagoda]

!appeal

[glass olive]

Hey, @pure pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rich rivet]

theres a glitched battering ram in my base

[raven mist]

Our servers break other servers?

[craggy wolf]

When I buy the Hero rank on the home page then what server is the No bp's Eu??

[sharp hull]

Hello, I'm a new Rust player and I wasn't allowed into your servers. I just saw on your website that I'm banned for cheating. But why is this ban happening? Please help me figure it out and lift the ban. I've never done anything like that before. Thank you!

76561198839190881

[dusty sorrel]

submit an appeal if you think the ban is wrong

[dusty sorrel]

!appeal

[glass olive]

Hey, @sharp hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp hull]

Thank you ❤️

[pure pagoda]

@dusty sorrel what if i cant log in with steam to the web

[pure pagoda]

hello guys, im getting kicked for cheating but its a fasle ban how can i appeal if i cant verify the steam on the web?

[dense vessel]

u got band for cheating to bro ???

u play only 1 account right

!appealvie

[worldly marsh]

i got banned for high risk account idk what this means

like tf

[worldly marsh]

lmao it got gamebanned

[uncut igloo]

how to report to admin ?

[spark scaffold]

I was banned for “high risk account.” I already appealed and it was denied. why?

[dense vessel]

Many people are in the same situation, but the only thing they can do is stay silent =]]]]]]]]]

[halcyon schooner]

I have just been banned for "playing with cheater even tho the person who got banned was false banned by the anti cheat

[dense vessel]

u got gamebanned or server banned ???

[halcyon schooner]

server banned

i think

[dense vessel]

Can you send the photos?

[halcyon schooner]

yes

[worldly marsh]

same its super gay

[halcyon schooner]

https://medal.tv/games/rust/clips/lKgQsuT5uK3Z6gqKc?invite=cr-MSxWbEIsMjYyODk2Mjgy&v=120

what the flip

[dense vessel]

u got banned from server

i dont know maybe something wrong

[raven mist]

Make an appeal

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[halcyon schooner]

!appeal

[glass olive]

Hey, @halcyon schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber bluff]

Is there an admin who can help me?

[fleet spear]

76561199701440005 I was playing games normally the other day, but why can't I access the server today? Could the admin help me with this？

[pure basin]

NICE SERVET DOGSHIT 20FPS IN OUTPOST LOT OF HACKERS NICE SERVER DOG SHIT

[past verge]

can u fix eu medium everyone got 10k ping

[pure basin]

+++

[past verge]

this is why we spent money on vip

[patent crow]

!appeal

[glass olive]

Hey, @fleet spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent crow]

its not our fault mate its bcz of the cloudflare issue

[fleet spear]

76561199701440005 I was playing games normally the other day, but why can't I access the server today? Could the admin help me with this？

[raven mist]

they do

😄

[patent crow]

if u check other server also have the same issue🙃

[raven mist]

#748114717439950879 message

#332371951572221952 message

They do

#892927347685195786 message

[fleet spear]

@glass oliveI have already applied here, can the administrator help me process it? My teammates really need me

[raven mist]

It wont fix it, you'll still have it randomly

I guess you'll have somthing else ready for anything i'll be saying

[past verge]

any idea how long till it fixed?

[patent crow]

if u have already appealed please be patient the standard response time is 1-3 business days

[raven mist]

And you're still here, if we're that bad how come you're still here

[amber bluff]

we canot continue with our base because of a root in the jungle

[raven mist]

I've forwarded to our devs again not much more we admins can do

That does not make any sense

How can we cause lagg to other servers?

[fleet spear]

But my teammates need me very much, and I am very anxious now. I am a green player, why did the server kick me out.

@patent crow

[raven mist]

Thats not possible 😭

[patent crow]

yes

[robust musk]

the reasoning is stated in the kick message

[robust musk]

poor you got tagged for nothing xD

[raven mist]

So you're stating, that OUR servers. is causing YOU lag on any other server outside of rustoria?

Alright

I see

[amber bluff]

could anadmin help me?

[raven mist]

We cannot help you with that

[patent crow]

yes what do u need help with?

[robust musk]

maybe i can?

[robust musk]

take it bruv

[amber bluff]

need help with a tree in the jungle, i cant build my base

[raven mist]

You know thats not possible right?

We dont touch your home network?

Im an admin, we dont play rustoria

[robust musk]

is it bugged or can you maybe explain it a little better?

honestly i do play i dont care at all if im adult or not... but i have never ever experienced the same things your explaining.

best to do right now is juts listen to shenzy hes genuinely trying to help you and even forwarded it to the devs so please just wait patiently for an awnser 😄

[amber bluff]

There's a climbing tree outside my base and I can't continue building because of its hitbox

[pure basin]

АДМИНЫ ПИДОРАСЫ

[robust musk]

im not blaming you ❤️ lag is annoying we all had it atleast a few times, but there is not anything we can do on this moment ❤️ so please just wait patiently until shenzy gets an awnser from devs beck to you :).

[robust musk]

nothing we can do about since staff does not interfere with gameplay... i advice to move and in the future plan ahead maybe?

[amber bluff]

We've almost finished the base; we're just missing that side. Anyway, thank you very much for your attention, see you later.

[robust musk]

no worries

[robust musk]

always, happy to help

[past verge]

Any idea how long this might take?

I might go touch some Grass then🤣

[pure pagoda]

yse bro

[robust musk]

!appeal

[glass olive]

Hey, @pure pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure pagoda]

i cant link my steam!

[violet ruin]

why

[pure pagoda]

im comunity banned

[spark scaffold]

So do I just wait?

[robust musk]

if your appeal is denied that will be the final decision

so that means that you will be banned for the remaining time period...

[dense vessel]

Idont know they care about money =]]] if we got banned we buy new one they got more money =]]]

[raven mist]

Doesnt make sense, that would be ban evading and you'd be banned again

Any other theories you're having?

[spark scaffold]

sad

[peak mesa]

my support ticket closed,i do not see the reply what do i do?

[dense vessel]

I was banned for playing with someone who was cold 1 month ago even though I haven't played with them for a long time R but they still banned me

[robust musk]

does it say ''approved'' or ''denied''

[peak mesa]

it's gone

i don't see anything

[robust musk]

do you have your ticket ID?

[dense vessel]

Tạke a photo

[spark scaffold]

It’s strange, I’ve never played with hackers and I’ve never used hacks.

[robust musk]

for what did you get banned? i guess it would be high risk account?

[fleet spear]

76561199701440005 I was playing games normally the other day, but why can't I access the server today? Could the admin help me with this？

[peak mesa]

i don't

[robust musk]

steamid?

[spark scaffold]

yes

[peak mesa]

76561198041103855

[robust musk]

it could have multiple reasons, low steam lvl account, bought accounts on third party websites etc... its not always just about cheating.

[patent crow]

"the reasoning is stated in the kick message"

[robust musk]

the exact reason i dont know...

[fleet spear]

You are banned from this server<color=#ff6666>Appeal @ bans.rustoria.co</color>

[robust musk]

!appeal

[glass olive]

Hey, @fleet spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spark scaffold]

But is there any possibility that I get unbanned?

[patent crow]

yes try appealing

[robust musk]

you can appeal if it gets denied, no you will need to wait the enitre period you got banned for

[fleet spear]

@glass oliveI have already appealed, I hope the admin can help deal with it

[patent crow]

yes if u have already appealed please wait patiently The standard response time is 1-3 business days, but can be more or less based on the situation.

[fleet spear]

@patent crow ok

[spark scaffold]

It doesn’t let me send tickets.

[robust musk]

did your first get denied?

and did you bind your steam with your discord?

[sturdy current]

I've been waiting for a response for over 23 hours. Why can't you respond?

[robust musk]

if u have already appealed please wait patiently The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd cape]

Hello I would like some support I have been banned twice for playing with a cheater but my team have not been cheating and im the only one banned for some reason

[spark scaffold]

yes

[robust musk]

!appeal

[glass olive]

Hey, @odd cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

did you already make an appeal that got denied?

[spark scaffold]

yes

[odd cape]

i appealed and got unbanned alr but i got banned for the same reason again

[robust musk]

than that outcome is the final decision

[spark scaffold]

ok ty

[robust musk]

than you have to make another appeal

[odd cape]

why am i getting banned in the first place then

[robust musk]

!appeal you have to ask that to yourself, the admins must have a reason to ban you, so please make an appeal on the link below

[glass olive]

Hey, @odd cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tranquil otter]

is there any fix for the constant stutters i have a good pc i am playing on 120fps constantly / lag stuters i mean, its like lag spikes / i am playing on rustoria eu main

[robust musk]

try reloading your game?

[tranquil otter]

i did that, i tried changing network adapter settings and restarted pc couple of times, set high priority and others

[robust musk]

what server?

[tranquil otter]

Rustoria.co EU Main

[robust musk]

lemme check rq

[tranquil otter]

I only get this problem on rustoria eu main so i guess it is a server side problem , still it still seems like my lag spikes are much worse than my teamates

[robust musk]

and if so, how much off your memory is occupied? opening up space helps for my lag spike most of the time

[tranquil otter]

20 gigs of ram ocupied out of 32 , and disk space is not a problem

is there anything i could do?

[robust musk]

lemme check if i experience lag spikes on there too

i dont... maybe try fully restarting your pc?

[tranquil otter]

ill see what i can do

[robust musk]

goodluck!

[tidal monolith]

Myself and my team were banned and did nothing wrong, do we al need to appeal or can one appeal for the team

[robust musk]

!appeal you all need to do an individual appeal press the link below :).

[glass olive]

Hey, @tidal monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy current]

Please review my appeal #8719d3

[robust musk]

if u have already appealed please wait patiently The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak sleet]

pls help on eu medium cheater

[patent crow]

!report

[glass olive]

Hey, @peak sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fleet spear]

Can the admin give me a reasonable explanation? Why was I kicked out of the server? I am a qualified green player and I did not play with hackers. am in a hurry now. Can the admin help me with this?

[patent crow]

Please wait. As you already said, you’ve submitted an appeal, so wait until you receive a response.

[fleet spear]

When I bought the VIP, I didn't wait, now when you are dealing with my problem, don't make me wait, okay

[patent crow]

wow its totally different and u need to wait bcz admin will review its not on our hands

[fleet spear]

@patent crowWho is the admin, hasn't come to work yet? Can it be reviewed now? #a9875d

[patent crow]

And it’s not going to change. Like I said, the standard response time is 1–3 business days.

[fleet spear]

I am very sad about the efficiency of your problem-solving method.@patent crow

[patent crow]

Sorry if you had a bad experience, but that’s how it works. If you’re banned for any reason, you need to submit an appeal, and appeals take 1–3 business days for everyone

[trail lance]

Hello, where can I get a ticket to resolve some questions I have about the server?

[knotty void]

Anyone can help me with this Please , Appeal #8b02fd , I were banned for no reason

[hearty surge]

Feel free to ask them here, perhaps we can help.

[hearty surge]

Appeals can take 1-3 business days, please be patient 🙂

[knotty void]

Got it , Thanks for the reply

[trail lance]

Hello Base Invaders Support Team,

I am writing to seek a definitive clarification regarding the participation requirements for your upcoming events. My goal is not to challenge your decision-making process, but to fully understand the rules so that our team can meet the necessary standards.

This is the second time our application has been rejected based on "player seniority" (playtime hours), even though:

Lack of Public Information: There is no specific minimum hour requirement listed in the official tournament rules or admission guidelines.

Ambiguity in Support: When asking for the specific threshold required to be eligible, we have received vague answers. This makes it impossible for us to have a clear goal or to know when we will be ready to apply again.

Response Timing: In previous instances, we received feedback only 20 minutes before the tournament started, leaving no room to adjust our roster or address concerns.

I would like to respectfully request the following: Could you please specify the minimum playtime threshold or account age that your team considers "safe" or "eligible" for participation?

As players who enjoy the Rustoria ecosystem, we are simply looking for transparency. This will help prevent both the staff and our team from wasting time on applications that are bound to be rejected due to undisclosed internal criteria.

I look forward to your response so we can properly prepare our team for future events.

Best regards,

[raven mist]

This is rustoria, please do this in the BI discord

[trail lance]

I was already on the BI Discord server, but all I got were vague answers that didn't clarify anything. If you want, I can send you a screenshot of the poor chat I had with the staff.

[raven mist]

Theres not much we can do here for you im afraid

We're not all staff of BI

[azure raft]

hello, does anyone know what high risk account mean

[trail lance]

Who should I contact if the BI staff is unreliable? I apologize for the confusion in posting this here, as BI is an extension of Rustoria and I thought there was someone I could contact.

[hearty surge]

It means exactly what it insinuates - you'll need to appeal and they'll provide you with information on what's required from you.

[hearty surge]

!appeal

[glass olive]

Hey, @azure raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Try @hexed nimbus

[hexed sluice]

@azure raft i was asking same question! for now i waiting for appeal. my account have 5k+ hours. after 20 hours of playing on server have 3 weapons in boxes & base 2x2/ 4 killing 4 dies.... real not understand what risky in my play.... Admins help please. i'm 3 day for now out of game...

[robust musk]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[azure raft]

@hexed sluice yeah man i have 7k hours most of my hours are on this damn server and i lost that account and created this one yesterday and now im banned

but now we have to wait for these slow ass mods to look at an appeal

[raven mist]

Ill continue to be slow!

[raven mist]

!steamid

[glass olive]

Hey, @hexed sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[azure raft]

see what i mean lol

[raven mist]

What ru expecting if you're talking that way?

[hearty surge]

So what we're paying you the big bucks for Shenzy?!

[robust musk]

you cant expect them to ''just'' go from everyone's word that'll ruin the whole idea off moderation "D

[robust musk]

his time why do you think he takes so long 😄

[azure raft]

i would just like to be unbanned cause im not cheating lol

[raven mist]

You're banned for being a high risk account - no one talked about cheating yet

[azure raft]

so does that mean just under review?

[raven mist]

We'll see how your appeal goes! We'll be replying to you in your appeal on the website

can already link your main

[azure raft]

ok thank you @raven mist

[hexed sluice]

@robust musk hello. maybe you remember. 3 days ago i was asking you about my situation & you say admins contact write me here. so i was waiting here for message. just today i find a message from admin but not here. he write me in appeal. i wasnt check there. he asking about my other accounts/ but i never was have any other accounts/ i sended a print screen from my mail with dates of account registration... but not have some response

[robust musk]

i do not remember every single person im sorry if im not 100% familliar with your case but i doubt i said they will contact you here... but yo ugot a reaction nevertheless wich is good! just give them time again to respond to your response and they will definitely check your case

[hexed sluice]

@robust musk ok thank you

[robust musk]

always

[hexed sluice]

@raven mist but finaly its same... ban for hi risky acc from Rustoria make you ban on other sourses too. my freand somthing 1 year ago was play in big team on small non off server. 1 frome a team got ban so ban got all a team. but freand got ban ONLY on 1 server. but when he was try play on other servers, after some time he got ban too. when he ask why, them say it's becose he have ban on other server... becose of this i never play in team & not have freands. dont want get ban

[raven mist]

If you're banned on any rustoria server then you're banned on every server

[static parcel]

@raven mist i know youve been super busy with all of this but if im banned for high risk account is it most likely because i only have skins from drops and havent leveled up my account? i am level 1 but lots of hours of gameplay

[raven mist]

On what account?

[vale pike]

hello, i just created an appeal. i am totally confused on why my team and i are banned on rustoria for high risk. i know it says 1-3 day wait on appeals but i would greatly appreciate if someone could look into fairly quickly due to the fact, myself and my teammates have never had a ban on any rustoria server or ANY server for that matter. i know mods and admins stay busy on here but we have never had an issue on any server and its odd how we just rebuilt and we are banned for high risk. Thank you for your time and we hope to get this resolved quick, we enjoy the server we play on alot.

[static parcel]

my name is Stax

[raven mist]

But you werent on that account whenever you got banned

[static parcel]

yes thats my only account i play everyday on Stax

[vale pike]

stax is one of my team mates, Shenzyyy.

[raven mist]

So, whos this teammate? https://steamcommunity.com/profiles/76561198762712999

Think wisely 🙂

Takes a bit too long!

[vale pike]

thats our other teammate. as i said in my appeal, we know eachother irl. iamnotcheating is a new account due to iamnotcheating had to create a new account because someone changed their other steam account password, they cannot get back in. the other account name was wilson.

[raven mist]

So wheres said teammate?

[vale pike]

in here with us

[azure raft]

hello that is me

[raven mist]

And whats your main account?

[azure raft]

wilson

[raven mist]

Theres a million wilson's

[tired sierra]

lag

[azure raft]

im trying to take screenshot of it

[hearty surge]

Hey, what server?

[raven mist]

Link will do fine

[tired sierra]

vanilla eu main

[hearty surge]

We're looking into it, please remain patient 🙂

[vale pike]

how do i send a link? i am on steam right now and i am their main account that they lost access to.

[raven mist]

You are their main account?

what am i reading here

[molten leaf]

serv eu main down bro

[vale pike]

https://steamcommunity.com/profiles/76561199371031072/

[hearty surge]

We're aware and looking into it.

[vale pike]

this is their main account. they lost access 6 days ago due to someone getting into the account and changing password. they have filed an appeal on steam and are waiting to see if they can get back into the main account. so thats the reason for them creating the new account simply so they could still play with us while they wait on the appeal to gain access back to their main.

[raven mist]

So, why am i talking to 3-4 different persons right now? And why cant said person not talk to me for themselves? 😄

[worn hemlock]

I sent 3 supplies and the server went down, I hope it doesn't get deleted.

[acoustic nebula]

что с серваком

ауу

[hexed nimbus]

@lyric basalt as @hexed nimbus is currently in the UK

[raven mist]

@azure raft You are the "im not cheating" ban right?

[vale pike]

we are all in here beecause we all got banned for high risk.

[azure raft]

yes

[vale pike]

i am just trying to help.

[raven mist]

Alright, so - send me proof of that being your main in dms - also the recovery mails

the other ones should be able to join

[azure raft]

the wilson one or my new one

[raven mist]

What wilson one?

[raven mist]

^

Wilson one

yes

[azure raft]

i cant get into that one

[raven mist]

Read what i asked please

"also the recovery mails"

[vale pike]

still says i am banned for high risk.

but it says approved on the appeal. i restarted as well.

[raven mist]

Give it 10 more minutes

and retry

[vale pike]

ok.

[azure raft]

@raven mist i dm you

[solar oasis]

Hello, I can’t get into the Rustoria.co US Medium Premium server. The reason says “cheating,” but I didn’t cheat.

[robust musk]

!appeal

[glass olive]

Hey, @solar oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

please make a ticket as the message says above

[solar oasis]

all done whats next? wen can I join?

[hearty surge]

Hey, appeals can take 1-3 business days to be handled, please be patient 🙂

[silk gulch]

Hello, I was banned by mistake, and I can pass any checks. 76561199597449177 Rustoria.co EU Low Pop server

[toxic dawn]

If you're not aware, then I'll let you know: all reports from your server are being leaked to cheatdevelopers

[past verge]

Guys, are u running through some techincal issues on eu medium? me and my teammate have higher ping than usual, for him its unplayable. other server works fine we checked

[silk gulch]

What should me and my teammates do to ban them?

[acoustic knoll]

How do i find out how long my ban is? 🤣

[foggy blaze]

guys, look at the ticket, my house wasn't refueled, and I was banned by mistake. Please Kovalski

[violet ruin]

tickets are done in order please wait
appeals can take up to 1-3 business days to be handled

[vale pike]

@raven mist i dm'd you.

[vital flax]

Why do the kill the animal quests never count? the counter never goes up

this is atleast for me on us mondays

lumberjack animal quests n hunter quests i can never complete bc the kill never counts no matter how many times i abondon n do it again

[inner harness]

!tickets

!appeal

[glass olive]

Hey, @inner harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh hemlock]

76561199201275738 plz go ban in eu main he fking cheat

[whole hollow]

!report

[glass olive]

Hey, @fresh hemlock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh hemlock]

i have make ticket

50f9ed

[whole hollow]

your ticket will be reviewed as soon as possible they are done in order

[fresh hemlock]

im in raid ...

[robust musk]

yuh thanks...

[fresh hemlock]

Okay, I have to lose my raid and wait for the wipe to finish so he gets banned!

[robust musk]

no do not worry the tickets are handeled in order how they will come it can take a kinute or an hour depends how many tickets are in the system

[fresh hemlock]

copycat come waiting support i share my screen

ty

[wanton copper]

Is there any staff here for a couple of quick questions?

[robust musk]

You have already submitted a report, thats the best we can do

[raven mist]

Already being taken care of

[fresh hemlock]

he is ban ty bro

[robust musk]

always available 😄

[robust musk]

Shenzyyy ON IT

[wanton copper]

I was wondering how the map selection works and who does it

[fresh hemlock]

ty ❤️ im in raid

[raven mist]

You mean the map generation?

[wanton copper]

yes

[raven mist]

Its been generated with rustmaps

[wanton copper]

yes but I mean if there is someone who takes care of it or is it generated and inserted directly

[raven mist]

Well, most of em are picked by our map guy and players vote for the ones that they'r interested in

Uhm honestly dont really know the full procedure behind it

Dont think we will disclose everything either 😛

[wanton copper]

because if you're interested I make rust maps

if you want we can have a quick call as far as my English allows me😅

[raven mist]

About what exactly? 😄

And your english seems fine!

[wanton copper]

regarding the proposal I just wrote, that is, that I make rust maps and I would like to propose myself as a rust mapper

Obviously I won't go into detail, also out of respect for you, I would have preferred a call

[raven mist]

Ohhh - i dont think we're really looking for a rust mapper as this moment. And i also wouldnt make that decision! 😄 You're always free to dm either @balmy cypress or @neat pumice as they'r our managers

[wanton copper]

ok thanks then I will contact them 😉

[viscid valley]

hi

[robust musk]

Hi can i help you???

[viscid valley]

i just got banned for high risk account not sure how that works at all and how you can ban off of that but i would love to know how to get unbanned?

seems kind of unfair im playing with my friends and now i will most likely have to wait multiple days

[robust musk]

!appeal you could appeal with the link below

[glass olive]

Hey, @viscid valley

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid valley]

yea thats so crazy you ban someone off of high risk and now i have to wait 1-3 buisnuss days

[robust musk]

indeed as the message says on the bottom it could take 1-3 days (based on the situation)

[viscid valley]

ok so how does high risk ban work?

your just not sure and rust already has cerberus bans? so you double down

woudnt you have to be sure i was either cheating or doing something wrong ?

[raven mist]

Damn frank

had this before?

[viscid valley]

no

[raven mist]

Being so defensive?

[hexed mica]

yea same thing just happened to me i was playing solo

[viscid valley]

just super confused?

[raven mist]

I can already TELL you had this before

[raven mist]

Whats your steamid?

[viscid valley]

so your assuming ive had this before yea thanks

[hexed mica]

i think its because of low hours

[raven mist]

Oh i do know

[viscid valley]

https://steamcommunity.com/profiles/76561198793686071/

[robust musk]

i would actually have no clue, but from how far i get, it is mostly fresh steam accounts, bought accounts ( from third party websites ) but i think @raven mist knows more 😄

[hexed mica]

i only have 500

[viscid valley]

yes i have low hours but there was no cheating occuring ? so im confused

[hexed mica]

yea me too lmao

[viscid valley]

also shenzzy how are you gonna talk shit about knowing something regardless if i wasnt cheating bro haha

[raven mist]

No Frank, you wont be unbanned

Play elsewhere

[robust musk]

Damn

[viscid valley]

and why is that

[raven mist]

but this isnt your first rodeo - we both know

[viscid valley]

so your assuming bro what

nah this is genuine bullshit haha you think you know so i cant play anymore

[hexed mica]

can you look at my account i was just playing solo and organizing my base please

[raven mist]

You have quiet a history 😄

[robust musk]

yeah tbh Frank your not how an avrage player reacts to a high risk ban

[raven mist]

[hexed mica]

https://steamcommunity.com/profiles/76561199871431254/

its okay if i dont get unbanned because I dont have that many hours im just new to pc

i played rust console before

[neat pumice]

Your days of coming back here are over mister

Find somewhere else to play please 🙏

[robust musk]

Even mono came out

[hexed mica]

am i not allowed to play with being new to pc? if so thats fine

[raven mist]

You surely also arent new either

[hexed mica]

New to pc, yes

[raven mist]

Do you believe in fairy tales?

[hexed mica]

I dont want to argue so im guessing im not being unbanned

[raven mist]

Do it atleast a little bit less obvious next time

You wont be unbanned

No, indeed

[robust musk]

Its quite the coincidence you both joined at around the same time...

[hexed mica]

I have no idea who that was

im solo man

[robust musk]

atleast you are more.... watchful with your words :).

[atomic cosmos]

hi

[robust musk]

can i help :).

[hexed mica]

i mean its no big deal, i know im not cheating or anything like that it just kinda sucks cuz i was doing good lmao

[near halo]

Bro i have a team of 5 cheaters in br main how can i report that

[robust musk]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[atomic cosmos]

yes! there's a ticket i made if you could look at it anytime soon?

[robust musk]

id hop outta their team if you can :D.

[near halo]

I already report

[robust musk]

tickets are reviewed in order but im sure one off our admins are on it!

[near halo]

But admin say the team is not cheating bro wtf

[atomic cosmos]

thanks!

[near halo]

I spend like 2k hours en rustoria

I know when a guy is cheating

[robust musk]

appeal or report?

[atomic cosmos]

appeal

[robust musk]

appeals take 1-3 business days, it could take longer more or less depends on your situation.

[robust musk]

maybe he is just very good at the game :D.

[near halo]

Are u kidding me

[robust musk]

if the admins are sure they are not cheating than i am fully sure aswell, if you have any proof please post it in the report :D.

[near halo]

I post the proofs bro wtf the guy es cheating 100% and u say im just to bad?

[raven mist]

We never said that?

If we'd needed to believe everyone on their word half of the server would've been banned

[near halo]

So now i have to play against a cheater team?

[raven mist]

if the player was looked into and we didnt find anything or didnt see anything we are also not going to ban them

You can make another report if you still suspect to be cheating. But some players can also just be good 🙂

[near halo]

I know that but i post proofs bro

[raven mist]

Proof most of the time lacks context

hence why we like to gather our proof ourselves

[near halo]

Brother, if they observe him when he is afk, obviously he will not be chiteando but if they see him when he is in pvp they will clearly realize that he is chiteado

[raven mist]

So make another report and we'd happily take another look

[near halo]

I play rustoria since I started rust and I've never had this and played with very famous streamers in tournaments for real money, I know when someone is good or is hacking

[robust musk]

Okay, than as said by Shenzy, make a new report if you feel the need for it :D.

[near halo]

I'm about to throw all my loot and go to another server literally my team can't do anything without being shot with a bolt at 700 meters headshot

[robust musk]

if that gets denied maybe hes just so good you think he is cheating :D.

[raven mist]

Thats something we hear daily.

My point is, we need to see them cheating or be sure they are cheating before banning

[near halo]

Look my stats bro im not fake

[raven mist]

Not because you said so

[raven mist]

Again. It doesnt matter

[near halo]

Yhea i know that bro

[raven mist]

So please. Make a new report and we will take another look

[near halo]

Ok the next time all my team make a ticket

[raven mist]

Just one ticket is fine

No need to spam our system

One ticket, all good

[near halo]

Look that guy anyways bro

[raven mist]

We will if you created a report!

Appreciate it!

[sharp hull]

Thank you ❤️

[foggy blaze]

tell me how to prove my innocence, we were just playing and were added to a group with our neighbors, and one of them was banned for cheating, and we were banned with him, but we were actually playing and running in 2nd place, and we didn't even know who we were banned for

[robust musk]

!APPEAL

[glass olive]

Hey, @foggy blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen obsidian]

can i get help? im randomly banned from high risk when i didnt even do anything i was afk in base?????????? 76561199576176056

[robust musk]

!appeal

[glass olive]

Hey, @brazen obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen obsidian]

so its gonna take 1-3 business days for someone to respond to me? I was literally false banned and I was afk in base

[robust musk]

yes indeed

[brazen obsidian]

is there anyway I can get someone to respond sooner bro i literally grinded so long went afk just to false banned bro

[robust musk]

not that i know, same treatment for everyone :).

what did you get banned for again?

[brazen obsidian]

high risk account

was literally doing nothing in base aswell

i also play rustoria mondays so i wont even be able to play mondays

[robust musk]

not my decision to make :).

[brazen obsidian]

did a admin ban me or was it something else?

[robust musk]

man just wait the 3 days, its not that deep... it has been explained to you before

[hollow matrix]

hey i think i was banned from a server and im new to the game and dont cheat so i have no clue what happend?

[robust musk]

you can see the reasoning in the kick message :).

[hollow matrix]

high risk account

[robust musk]

!appeal to appeal your ban press link below

!appeal

[hollow matrix]

what link?

[robust musk]

wow thats a first... https://rustoria.co/support

[violet ruin]

the hell

!appeal

its broken

o no

[robust musk]

the bot took a sleeping pill 😄

o dog is alr aware off it so prob already forwarded

[tacit scroll]

just lettin yall know this guy has a form and at the end of it it links to a steam account phishing link > @tawny heath

[robust musk]

steamid?

[errant sigil]

why cant i sign in??

[vital flax]

Why do the kill the animal quests never count? the counter never goes up. Doesnt work for hunter or lumberjack? Ive been asking this for 2-3 days if i can get a response.

[foggy perch]

why i got banned from server reason is ban evasion

[grizzled venture]

trying to do the support and ts won't load me into signing in through my steam, actually crazy

[cyan tapir]

Hello does anyone know why I can't link my account ? it says that my ID is incorrect or the webpage keeps loading

[grizzled venture]

thats what im saqying

[night fulcrum]

yo i got banned for cheating even tho i dont have shi on and havent touch cheats this is my second time first time for playing with a cheater and now im getting banned for nothing

if yall call cheater not winning a single fight thats wild

[strange stratus]

i got banned for no reason how do i make a ticket

[strange stratus]

same this server admins are something else i only have 17 hrs im trash

[night fulcrum]

the server for it is not loading and scroll up

[strange stratus]

Won’t let me sign in to my steam using that site what’s with that

[cyan tapir]

same

[strange stratus]

!appeal

sped support

[night fulcrum]

deadass what im saying im banned for no reason

[strange stratus]

where admins

[night fulcrum]

@median crown can u help

its down

[median crown]

what do you need help with?

[median crown]

https://rustoria.co/support/appeal

[night fulcrum]

and i got banned for no reason

[strange stratus]

Can’t log in that site just unban me

[upper iron]

website is down

[foggy perch]

cant login website

[hearty fulcrum]

Hello, we have informed the dev team about the website.

Please send your Steam ID/link in this channel if you need help.

[sonic lion]

is there any update about the UK based servers like EU Medium? still got people on the team sitting on 10k ping - they can't even open doors and boxes

apparently EU Small is completely fine with 15-20 ping and EU medium is just fully dead they can't even reconnect back on to the server

[hearty fulcrum]

Hey, yes, we have been aware of the issues and closely monitoring the status of the servers. The cause of the issues is with an upstream provider (Cloudflare), and it is unfortunately completely out of our hands.

[sonic lion]

wouldn't they post something on https://www.cloudflarestatus.com or is that one unrelated

[hearty fulcrum]

The best we can do is monitor the situation and try to apply small fixes that might help a little bit, but in the larger scale of things, we have no control. I believe other Rust servers are also experiencing the same.

[hearty fulcrum]

I'm not sure. That's definitely a good site to keep an eye on things from your end. However, with network routing, I believe you could be routed through impacted countries without you knowing.

[foggy perch]

76561199641416599 hello i need help

[hearty fulcrum]

There are a lot of different ISPs being affected rn.

[hearty fulcrum]

Hello, how can I help you?

[night fulcrum]

Steam ID: 76561199814338729

[foggy perch]

Hello Admin Team,

I would like to appeal my server ban related to ban evasion.

I believe this ban is caused by account association rather than cheating. I live together with my younger brother, and we both play Rust from the same residence and network. He had a ban evation too, which I understand may have caused my account to be flagged as linked.

I want to clearly state that I only play on my own Steam account and have never used cheats. I fully understand why the server takes a strict stance on ban evasion, and I respect that policy.

If possible, I am willing to cooperate in any way, including monitoring, restrictions, or conditions you feel are necessary. I am simply asking for a fair review based on the fact that we are two different players sharing the same household.

Thank you for your time and consideration.

Best regards,

[night fulcrum]

Dear Admin Team,

I am writing to respectfully appeal my recent ban for cheating. I believe this ban was issued in error, as I have not used any cheats, exploits, or unauthorized software while playing.

I understand and fully support the rules that are in place to keep the platform fair for everyone. Because of that, being banned for cheating was surprising and disappointing to me. I have always tried to follow the rules and play honestly.

If possible, I kindly ask that my case be reviewed again. I am more than willing to cooperate, provide clarification, or answer any questions that may help clear up this situation. If there was any action on my account that appeared suspicious, I would appreciate the opportunity to better understand it so I can avoid similar issues in the future.

Thank you for taking the time to review my appeal. I appreciate the work you do to maintain a fair community and hope this misunderstanding can be resolved.

Sincerely, Steam ID: 76561199814338729

@hearty fulcrum

@median crown

[hearty fulcrum]

I have sent your appeal to the admin in charge of the ban. The admin will check when they are available. Please wait, thank you.

[hearty fulcrum]

Checking for you @night fulcrum

[brazen obsidian]

can i write you one aswell? I was banned for "high risk account"

[strange stratus]

i was also banned for high risk my steamid is deerpop

[hearty fulcrum]

Please send your Steam profile link below @brazen obsidian@strange stratus

[strange stratus]

https://steamcommunity.com/id/deerpop/

[brazen obsidian]

https://steamcommunity.com/profiles/76561199576176056/

[hearty fulcrum]

@night fulcrum Your ban was not in error. It is correct, and your appeal is most likely to be denied by the admin in charge of the ban. When the appeal website is open again, you may feel free to open a new official appeal to talk to the admin in charge of the ban.

[hearty fulcrum]

Checking now

[night fulcrum]

i havent done a thing i just want to play the server

[hearty fulcrum]

@brazen obsidian@strange stratus Both of you will have to wait until the appeal website is open again. Apologies about the inconvenience. Our developer team is currently working on opening it.

When you are able to create an appeal, you will be able to explain your situation in detail to the admin in charge of your ban. Please be honest and detailed.

[hearty fulcrum]

You will have to find another server to play on.

[strange stratus]

theres nothing to explain i got false banned i literally just got the game to play with my brother

[brazen obsidian]

i appreciate your support. Does it take long to get answered to? Its fine if I cant finish this wipe but I want to play monday and I play rustoria mondays.

[hearty fulcrum]

We usually provide an estimate of 1-3 business days for appeals to get answered. It may take more or less time depending on each situation.

[strange stratus]

niceee one 3 days cus of suspicious account

[dense vessel]

haizzzzzzzzzzzzzzzzzzzzzz

[brazen obsidian]

could it take less since its false ban or because of "high risk account"?

[dense vessel]

maybe if we buy V.I.P ........... we never get .......... =]]]]]]]]]

[hearty fulcrum]

Your ban is not a false ban. If it were up to me, your appeal would likely be denied. However, I am not the admin in charge, so you may feel free to wait for the chance to appeal and make your case to the admin who is in charge of the ban.

[strange stratus]

does it say mines was false deadass you couldnt name a single reason to ban me i just got the game never downloaded any kind of cheat and have no game bans

[brazen obsidian]

could I ask how it is not false? I was sitting in my base afk doing absolutely nothing.

and i said "vincent butt" in chat and got bannedf

[hearty fulcrum]

You will need to appeal to the admin in charge of the ban and explain this to them. I highly recommend being detailed, honest, and cooperative in your appeal. @strange stratus

[hearty fulcrum]

That's not why you were banned. You can make your case to the admin in your appeal. Making your case here won't help much because I am not the admin in charge of your ban, so I have no power to decide what will happen with your ban.

[strange stratus]

tell the admin in charge to come here then ur literally useless

[dense vessel]

any admin work now ??? or we still wait here ?