#support
1 messages · Page 839 of 1
Theyre already unbanned
was linked to something wrongly
We cant really do much if we have no names to look into
There is for sure cheats that sends packets and kicks other players
Thats a ddoss
Thx but its so ugly to start the wipe 2 hours afters ...
how verified for arenas rtg?
They also only appealed 1 hour ago
!verify
Hey, @still pebble
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
!Report
Hey, @spice crypt
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i got the id ill make a report
Ty
Is there a way I can talk to the admin that will take my ticket for a cheater report? A group bagged him in to cheat and if a proper investigation is done they can be banned
What ticket ID are you talking about?
#3fc843
Apologies for not sending it before
No problem, give us some time to look into it - if we do have questions we'll get back to you
Great, thank you! It was a really blatant cheater
Added a note for the admin thats going to review it 😄 We'll be with you soon
Can an admin help my friend? He got banned for being a high-risk account. I recommended this server to him. He's a newbie and doesn't understand why he got banned
Thank you very much! It was a extremely frustrating situation!
I don't want to wait in line anymore.
I don't want to wait in line anymore. Is there any quick way to get it done?
Customer service, please help me. Is an administrator available right now?
Customer service, please help me. Is an administrator available right now?
!donate
Hey, @half spindle
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
My friend told me her bill couldn't be opened. Was it rejected?
My friend told me her invoice couldn't be opened. Was it rejected?
yo
how do i buy queue skip like vip on all of the rustoria servers, or only 1 server i can buy queue skip at a time?
We don't do global VIP,s , just per server.
got banned for playing with cheater twice what r the odds of me getting unbanned literally lfgd these kids u can check chat logs from wipe
Hey! I was hoping to go to bed soon, any idea when an admin will be available to look into this situation?
may you please give second chance like facepunch, i swear to god im not cheating. my first acc eac banned 1472 days ago (i have only 2)
dumb cheater
you?
You'll get a reply in a minute
Thank you! I appreciate your help a lot!
Checking a few lasts things and we're ready 🙂
Oh I had no idea it was being looked into already! I apologize for pressuring.
yo rustoria can i get un banned a few months back i got false banned for cheating on all your server pls look into it if you can and unban me
Not something we can do im afraid
I sent you a DM shenzyy cause the ticket was closed, apologies, if you rpefer for me to make a new ticket let me know
How do i discuss my appeal?
In your appeal
yo admin you talking to me?
could admins check my ticket plz
fisherman quest does not work
player reports are checked in the order they come in and appeal responses are 1-3 business days
It says 'chatting' and kicks me from the server, what does that have to do with anything?
!report
Hey, @snow frost
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal are you sure it says ''chatting'' and not ''cheating''? nevertheless in case off a ban please press the link below
Hey, @full bronze
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how long does it take for my ban appeal to be checked?
i crashed because my graphic driver is so bad and my entire pc turned of and went black and when i tried to log on again im in queue again
Dear administrator, I would like to ask why we were banned. Please provide the specific reasons for the ban for each member of our team. In fact, we had a very bad development that day and even encountered suspected cheaters. Why would there be cheaters in my team in such a situation?
@lyric basalt sorry for tagging but like i dont know who to ask
unfortunatelly not something we can help you with . you will need to wait in queue
Ahh but i waited like 2 hours and i got to play for 20 min and now theres 100 people infront of me
Hey please open a ticket in #network-support-old
Could someone look into my appeal please my base is going to decay. 🙁
I've been unfairly banned for association and the guy who falsely reported our team is now raiding our base, knowing we cant defend, i have made an appeal an hour ago
if i end up getting unbanned because the admins realized they made a mistake, will the guy who used the false report to raid my shit just get to keep my stuff?
Appeal response time is 1-3 business days.
The standard response time is 1–3 business days, but it can be more or less depending on the situation.
Genuinely so dissapointed the servers are still fricking laggin!!!! Soy rage inbound!!!
So we just false ban a whole team on us small?
who got false banned
2gud4u
lmao naw hes cheating
Yes sure
100% cheating. lmao
get shitted on
U are the biggest pussy ever. Failed a raid so u false report
by me AND the admins. goober
U nvr shit on anything
Ur actually dog shit
So how was he cheating exactly? I was watching his screen that whole time
jus take the ban. cope and move on. Tweaking over a 60 pop server
False bans are just gay
Its not false
take one look at him or his teammates battlemetrics and you already know its cheating
and the dude tried to prefire me through my wall when i tried to bait his esping ass.
My battlemeteics are fine?
i dont know you goofy
Donda lover
yours is fine. but his is goofy as well as the guy that yall were with that got banned
lmao I can guarantee u
i promise you hes cheating. if youre actually not aware thats your fault.
That yayiko isn’t banning
Cheating**
It’s all good bro keep de spawning loot. We’re just gonna follow you
send me that admin pov when he appeals.
No point in appeal🤣
follow me wherever bro ur talentless
U failed a 50 rocket raid
Missed all the bunkers 🤣🤣🤣🤣
And then thought oh maybe it’s in there charcoal farm 🤣🤣🤣
bunkering loot on a dead server imagine
Failed content creator. I’d be sad too. Get a job stop offlining at 7am est
!report
Hey, @novel crypt
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
since i was banned for association (yet to be proven), is it possible to find out who the cheater on my team was, or associated to me was? before the 1-3 business days it takes to even look at my appeal
10k hrs ur actually a bum holy fuck🤣🤣🤣
bro is pressed
Don’t go to a new server bro I promise you’ll b hit w 100 rockets or stay in rustoria we’ll just spoof back in
goofy
if you couldve, you wouldve when you woke up.
And put all ur loot back in ur boxes cry baby🤣
Hey, @sand folio
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Ted I also need some help
me too
Please use our support website. Include as much information as possible.
Ted can you help me
Reports are answered in the order they are received
Hey, @sand folio
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Ted why you respond to Trashybigfoot but not me
im about to lose my cool
me too lanttu
Hey, how can I help you?
My entire team got banned for playing with a cheater. Nobody got banned for actually cheating and the appeal time of 1-3 days is too long
and nobody is telling us who the supposed cheater is that we supposedly played with
The standard response time is 1–3 business days, but it can be more or less depending on the situation. We can’t speed that up here.
furthermore, the guy who reported us is raiding our shit while whole team has to wait 1-3 business days
how our team gets put on vacation after some false accusation, and the dude who made the report just gets to have out loot
put your best admin on the case, this instant
you cant tell us who is actually cheating though if anyone even is cheating?
like surely you have the boys name recored somewhere if youre gonna wipe our whole team, just drop it in the dms or one of our appeals
cause none of us know who this supposed cheater in our team even is
I understand your frustration, but you’ll still need to wait for the appeal review. I'm sorry, but I can’t speed up the appeal process.
Ted are you serious right now
i dont need you to speed it up, just tell us who the cheater associated to us is
please ted who is the cheater
We're not banning blindly of recordings or w/e - you might wanna ask "Keefie" what happened 🙂
And if he's saying he doesnt know, well he surely does.
Just make a ticket those go straight to the admins to investigate
Maybe it’s allready looked at check closed tickets
If he did something, why wasn't he banned for "cheating"
Keefie
Because they'r not cheating - they'r banned for playing with a cheater
but i have not played with a cheater 😔
at worst i was playing with a guy who played with a cheater
i joined the team to do a raid, and during my time on the team no one joined or left, and no one was helping us do the raid
You can see everyone Keefie has bagged or authed to tcs no?
Thats not something we will disclose 😄
Can you tell us the alleged "cheater" he played with?
Why are you complaining so much @celest mesa . its over bud
Take the L learn from the mistake and you can try again in 7 days that’s it.
Thanks for the loot! ❤️
eu-6065 open
?
If you were banned, the situation can be reviewed through an appeal. Please submit one and wait for the response from the admin team.
!appeal
Hey, @marsh reef
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Appeal#b24333
The standard response time is 1–3 business days, but it can be more or less depending on the situation. Please wait for the response from the admin team.
hello ban Rustoria all servers why was banned
If you were banned, the situation can be reviewed through an appeal. Please submit one and wait for the response from the admin team. To appeal your ban on Rustoria, please use the following: The support website. Please include as much information as possible.
how would i go about expediting my appeal process?
ingame
like all day being harrased in chat hby these guys then they keep comin to my base being toxic aswell
in the chat, left click on their name and mute them
ye but they keep comin my base
well that's part of the game, you could mute voice too
but them harassing you ingame is not against the rules
how do i go about my appeal
if you are keeping this name I wouldn't waste time on an appeal
as long as it's gameplay harrasement it's finy, doorcamping/... is not against the rule
for the chat you have a solution with the mute, for the vocal you can disable it
the harasment rule is more for the doxing/...
is This fine
You can’t expedite the appeal process. Appeals are reviewed in the order they’re received, and the standard response time is 1–3 business days, though it can be more or less depending on the situation. Please wait patiently the team will review it as soon as possible.
!appeal
Hey, @ancient delta
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
whats doxin mean exactly
!appeal
Hey, @half latch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
leaking private information (that are not publicly available)
ahh ty man
like if your pseudo is the same as your instagram there is not much we can do
ahhh yeman ty
was it a cheating ban ? (not the report, the ban)
3 days now, still no result for the appeal. why is that?
Hi there if an admin could take a look into appeal id: a5a005 i'd greatly appreciate it
Hey, the standard response time is 1-3 business days, but can be more or less based on the situation.
hey guys, i'm comeback to one more question, i'll go get unbanned from rust exactly 28 january, so, i live on brazil, i wanna play on EU servers, i need BM Hours or something like that to be allowed to use a route vpn, like ExitLag?
no, vpn is allowed
ooh, tysm Olan!! i really love and enjoy playing on rustoria servers
i'm so excited to comeback playing rust
tysm for all support!! keep goin'
i got banned for playing with a cheter and the guy doesn t have a any cheat u can pc check!!!!! please hel[ i also left all the doors opens...
we were fighting guy with mp5 and we had p2, he killed me and i was knocked and i was telling info to my duo where was the player and moving left right on discord <@&274971100184576010>
i have never played rustoria ever before in my whole life only once with a software called '' exit lag '' cuz my wifi is not playable exit lag basically changer ur ip adres to a better stable connection and i was new at rust at the time didnt know it was bannable or anything please reverse this i do not desesrve to be banned...
!report
Hey, @lyric sky
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal please do not ping administrators :). you can appeal with the link below
Hey, @drowsy wing
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
press the link above to appeal.
your servers actually dogshit. the last two bow fights i was in both times two arrows didnt register because yorue servers horrible low quality hosting resulting in two player_distances PER fight. i hit 4 arrows and 2 dont even register. your server has a %50 registration chance and its honestly pathetic and you guys should owe me financial compansation for even wasting my time here
garbage in my 16k hours of playing rust from legacy i can honestly say without a doubt your server is the worst hands down
Will I be unbanned eventually? Got banned for playing with a cheater my appeal was denied
they did you a favor bud
If an appeal is denied that will be unfortunately the final decision.
I’m permanently banned? When I try to load into server says I’ll be unbanned in a couple days
Think it’s only a week total
First offense with an association ban is 7 days indeed, after that harder penalty's will be given
I had a question and need a favor it would be greatly appreciated if i could get help with this I just dont know where to start I got banned on my main account 180 days ago and now with the rule I got a new fresh account and I am just trying to contact all the servers to get unbanned because I have waited my time and im just ready to play rust again it would be much appreciated if i could get help concerning this thank u very much
Okay gotcha it’s my fist penalty so I should be good to play in a couple days thanks for da help
no worries happy to help 😄
!appeal you could try to make an appeal for this account... altough if any appeal has already been denied there is a small chance that this will be changed.
Hey, @formal thorn
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
there hasnt been any appeal denied I just got banned a80 days ago and thats all that has happened since then but I need to make an appeal on my main account?
Indeed, you have to appeal press the link above and wait patiently please 🙂
okay thank you very much 
No worries happy to help! goodluck with your appeal 😄
where cheat ticket?
what if i already have submitted an appeal that i didnt realise i did but it was 180 days ago can u please help me out with this
It would be very much appreciated if i could get help with this
can i talk to a admin
i was banned for high risk account because i lost my other account i had to get a new one and got banned for being good with low hours
!report to report a cheater press link below
Hey, @north jacinth
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal
Hey, @weary basalt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The decision from that ticket is final
i already did a appeal and they denied it im not cheating and can prove it\
Do yall not allow people to play after 180 days?
i know someone who had the same situation and was able to
that is yall's policy
if you are banned for cheating then no you cannot appeal after 180 days
you are probably referring to our EAC alt rule
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Would I be able to play on a frsh account?
because if so that was what I was planning on doing anyways but the admin told me to appeal my banned one
?
your appeal was already answered and was denied
so no, you are not welcome to play here, if you do you would be evading said ban
you just said though regarding the alt account if a game banned account is past its 180 days an alt account is within yalls rules
you are banned for cheating
and that wouldnt be the same as getting the game ban? also have other people i know have this exact same situation and talk to luke himself getting unbanned
you are banned for cheating on our servers
that is not the same
you are not welcome to play here ever since you are banned for actively cheating on our servers
so i couldve used scripts on a differnt server and still play yours if i didnt get banned
is that what you are saying
Im just saying that is just a very not very well thought out rule
I mean the rules are pretty clear
can i get a admin in support call
@balmy cypress are you on
<@&274971100184576010> are any of yall on
@thin plover u still here?
you do not need to tag all the admins, what do you need assistance with
the kid cold is zero brother
@thin plover i need to get in a call with you
and because of his brothers actions it got him banned
no thank you
luke told him to wait for his brother to wait 180 days
and he would be able to talk with staff with getting his ban removed
so will that be possible or no
zeros ban
not cold
this is zeros steam id
never was banned for anything just banned because he plays in the same house with his brother
then they are free to message Luke if they talked to him before, but I'm looking at it and Cold was banned for cheating so the ban is permanent
okay i understand this
but zeros account is what im talking about not cold
he is the brother of cold that was perm banned for cheating
yo jenx

hello
could u check my ticket? ❤️
🙂
why was i banned bro
i never even played this server
can a admin check please this is my main account i never played the server
?appeal
Hey, @queen prairie
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Tickets are checked in order
Please be patient
Same goes for u ^
gang i appealed
it was denied
i get on my main acc to play monday server i get banned for playing with cheater, i was banned on my alt on main a couple days ago
dont understand why id get banned on my main acc if i never touched the server till today
id legit have to make a unlink request and link my main acc ive never even played the server on my main acc bro
Please send your appeal number
Here, you say you have never played on the server, but in your appeal, you say played "for about 4-5 hours" and you "got on today to play again"
I'm just trying to understand what you're trying to say because things aren't adding up
i try to join and get banned
your not understnding i have two accounts i appealed when i got banned on my alt it was denied i said ok i get unbanned in a week, so today i hop on my main account to play monday wipe was banned instantly, two differnt accounts
Okay, I understand what you're asking now.
Yes, it is normal that you are unable to play from your main account or any other accounts when you have an account that is currently banned.
When you have an active ban on one account and you try to play from another account, that is called "ban evasion" and we do not allow it.
Your ban for playing with cheater was for 7 days, and you have about 3 days left before you can play again.
admin
will i be unbanned on both my accounts?
i got banned for giving scrap away xD
yes
or is my main now banned for 7 days restart?
or is it the same ban time for both 3 days?
What is your Steam ID? https://rustoria.co/getmyid @hearty wasp
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Second one. 4 out of the 7 days already passed. You only need to wait the remaining three.
ok ty lily
getting that now lol, i was talking in chat and got banned from messages for some reason xD
Steam ID 76561199063472317
@hearty fulcrum
yeah just typed in chat and says im banned for 11 hours and 56mins xD
from typing that is... not from the game,.
Where are you seeing this?
On the actual server for Rustoria.
"Warning You may not chat, you're temporarily muted. Raming time : 11 hour(s), 50 minute(s), 17 second(s)
everytime i type i get a message stating that @hearty fulcrum
I literally aint do nothing but help 2 guys get BPs on chat 😛
I don't see any bans on your account, I can see a mute, but it's for 6 hours. Can you send me a screenshot of the ban message?
yeah its the mute thing, i do apologize. Why am i muted? lol
I was giving away stuff on main chat
I shouldn't of said banned. I shouldve said muted,
I am still confused because you're telling me it's for 12 hours, but I only see that it's for 6.
Can you send me a screenshot of this message?
Yeah, so right now. I see it for 11 hours, 47 mins, 3 secs
sure, one moment
mssged!
Also, since you were referring to a mute, not a ban... chat mutes will only come from things you type in chat, not from the game, so what you experienced is a normal mute. However, it seems the auto mute was wrong in this case, so I will remove it for you. Thank you for the screenshot, and please wait a moment.
Thank yo so much lily.
You are now unmuted 
Appeals can take up to 3 business days you just need be patiënt
why do I get kicked off the server when I log in and it says I'm cheating?
!appeal
Hey, @neon sphinx
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
tnx
No problem)
Make a ticket please #payment-support
Only a few admins can handle payment support tickets, so it may take a bit of time. Please be patient with our payment support team, and one of them will take a look as soon as they are able.
hello in us main large oil hasnent been back for a hour and a bit
us mondays sorry
can i get help
i wnat to play for few hours
open the ban will pay that charge when thye admin come
@cobalt jackal
they are 34q on the server i can not play later just open it iwell pay the charge when the admin come
It's not possible for me to do so, please be patient.
bruh
Even though I’d like to, I can’t help any further with this matter. You’ll just have to wait.
Is the administrator online?
What do you need help with?
I want to find out who in the team is the cheater that caused our ban.
@cobalt jackal
My 17-digit ID is 76561199172728053. Can it be looked up?
Hey, unfortunately I don’t have access to that information. If you believe the ban was a mistake, you’ll need to submit an appeal and you can ask about it there. Submit your appeal here: https://rustoria.co/support/appeal
The player called "101" was cheating
@misty scrollI don't know them. I just joined the server to look for my friend. I got banned for being pulled into their team after typing '1' in the public chat. Is it possible to lift the ban?
online
admin will respond through an appeal.
Okay, I'll trouble the administrator.
hı today ı try to join rustoria main server and ı cant joing cause ıt says cheating and a few months ago ı submit my ban appeal and they opened my ban and today o look ı got banned again ı opend ticket again in website pls help
Hey, you’ll need to wait for your appeal to be reviewed. Appeals are handled in the order they’re received and can take 1–3 business days, sometimes more or less depending on the situation.
what its the probleme in eu east long?
eu east long not responding
No problem, I'll wait, but the bad thing is I might get banned a second time for no reason.
Just popped a tea, and got disconnect from EU east man, I think I should be entitled to a new tea
!ticket
Hey, @upper kindle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Disconnecting from a server should pause any active tea boosts, preserving the remaining duration for when you log back in.
Who is berch, and how can I contact him for a ban?
I've been trying to remove the lock for a long time, but I can't. Can the administrator help me?
Appreciate the response, but I'm outside with the tea popped so odds are that I've been killed and looted. If im dead do i get a tea back?
You'll be banned in a week
will bark if u fix connection issue innit
Can I check when I was banned and when I will be unbanned?
I just wanted to know if I'll have time for the next wipe.
is EU EAST Long down for some time now?
No, EU East is up - there appear to be some limited issues for players connecting from the Middle East however, if you're in that region, try using a VPN to connect, but set the VPN region to somewhere outside of the Middle East - if you're not from the affected group, open a ticket in #network-support-old please. 🙂
❤️
Hey, I understand, but we don’t interfere with gameplay.
Hey, you can see the duration of your ban by trying to connect to the server.
can admin clear the kill a boar mission . i have killed like 10 boars and still wont give my scrap and tea . thanks Vanilla US LONG Monthly premium and doesn't give the option to cancel the mission myself. just think the server mission is not working correctly or glitching out
never heard of this before
Forwarded
Hello administrator, I filed an appeal on Saturday. When can I expect a response?
@oak apex how’s Reddit
Hey, appeals are reviewed in the order they’re received. The standard response time is 1–3 business days, though it can be more or less depending on the situation.
OK TY
when i try to join eu east long i keep getting dc'ed, i can join every other rustoria server but that one. Could you please help?
There was some connectivity issues before for players connecting from the Middle East. If you are in that region, try using a VPN and set the region to somewhere outside the Middle East. If you are not part of the affected group, please open a ticket in #network-support-old.
Could I get a code to cheaters base If I reported them and they got banned?
unfortunately no, as we are not allowed to interfere with gameplay. 
what about destroying the base?
the do not remove bases feel free to raid them as the cant defend
"I have purchased VIP status but there is no connection. I verified the integrity of the files, restarted the internet, Steam, and also the PC.
bro can you help please im getting raided
Hey we're looking into this with our host, quickest fix so you can join the raid is to use a VPN
Such as https://protonvpn.com/free-vpn
WHich server?
How to apply for VPN access
EU EAST LONG
whitelist?
[Kserx]CA$HBACK wrong connection protocol server update required
yes
The server won't allow me to enter the game
if your banned?
Show me using a VPN
i think wrong discord server
please read the discord server name here
Do you have an official version of Rust?
Did you buy Rust in Steam?
yes
and compare it with this ss
getting raided by a whole team of cheaters
even if we reported them like 10 time is desilutional
people with accunts with 40 hours and hitting only headshot and admins say "they are not cheaters" is funny XD
they even have 1 member with one game ban.
How is possible rustoria allow players with game bans in another games or a few hours in rust? Thats makes no sense will be 90% sure they are cheating.
They only need to buy new acc for 2 dolars, put a residential vpn and they are back.
report the players you suspect
Hey, @lofty quiver
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
complaining here wont do anything
Why are there so many hackers on the SEA server?
same goes for you, report the players you suspect
I reported five people and they were all banned.
awesome
I complain about the system's shortcomings and how poorly it's designed. Letting players with game bans or who have spent five hours in rust play is like putting a rapist in a kindergarten.
The result will be obvious: people with game bans are people who have already cheated a lot, and a cheater will continue to be a cheater in any game.
And besides, you have 5 hours, without any games purchased other than Rust. It's CLEAR that these are secondary accounts belonging to cheaters. Y'all Should be stricter with the requirements.
We did, but when an admin reviewed the case at that very moment, they went AFK, so the admin couldn't see anything, which made us late. We went to sleep, and they came back and raided us offline, GG wipe.
this isn't the admins fault
I have never said otherwise. I am complaining not about the admins, BUT about the rustoria system in general.
It's absurd to let people with game bans or accounts with zero hours and only Rust purchased play. I already gave an example earlier.
,,,
see the attached image to answer ''people with gamebans''
there are actually new players that join a top of browser server, not a SINGULAR server in the game bans simply new accounts
The only way you as administrators can track players is through their IP address, and by using probability systems such as BattleMetrics or similar. Residential VPNs such as StarVPN make your job impossible in terms of finding accounts linked to the same user.
I understand this is frustrating. The best thing you can do is submit a report with as much information as possible, and the admin team will review the situation. Discussing accusations here won’t help move things forward.
Hello.
I can join all Rust servers except Rustoria.
On every Rustoria server I get kicked with "Admin impersonation".
I play official Rust, no cheats, no mods.
Nickname: tyanchiikk
SteamID64:76561197960287930
Please review my account, looks like a false flag.
!appeal
Hey, @tired panther
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Perhaps it helps improve the system itself. I have a complete understanding of how RPC servers work, and that's why I can assure you that allowing players with game bans is a lenient measure, considering that the worst thing that can happen in a game is cheaters, so why allow them? I understand that it is a 180-day period, but it is still a weak measure, and I completely agree with what @violet ruin says. I understand that there are new players who want to play and so on, but a new player with zero hours on their account, with no other games purchased except Rust, who after a few hours of wipe has a significant KDA that is inconsistent with their hours, leaves much to be desired in terms of the detection system and the admission system in the first place.
Please tell me if you need help with anything, I'm happy to help, but if you don't need help please move to #general
Why is the ticket I submitted no longer being processed after I received a reply
I suppose there are a huge number of tickets and support can't handle them all at once.
Hello Administrator, I submitted a support ticket on Saturday. Today is the third day, and I still haven't received a response.
Once a ticket has been replied to and closed, it’s considered resolved and won’t be processed further.
are you play rustoria server?
Because it's not a business day on weekends
Alright, I'll await your response tomorrow. Thank you.
It has not been resolved and is still showing as unprocessed
Sorry for the confusion. Have you received an answer to that?
Hey, like we spoke couple hours ago appeals are reviewed in the order they’re received. The standard response time is 1–3 business days, though it can be more or less depending on the situation. We can't speed up your appeal process here.
The administrator asked me to provide information, but after I did, they haven't replied.
Okay, I didn't know that weekends are non-working days. I'll wait for your reply tomorrow.
Thank you
Hey, it has been over 2 hours since i was disconnected from EAST long. I still cannot rejoin, what do I gotta do to rjoin the server? #
Sometimes it might take them some time to answer, so please be patient.
Okay, thank you for your help.
what is the reason it gives when you get disconnected?
!appeal
Hey, @unique blade
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Me and my friend might be banned on you EU long server. How do we check?
Connection attempt Failed
Would there be a <@&274971100184576010> available ?
what's up?
Content creator side , i had a request
<@&874995535881326632> can i get some help?
Hey, maybe I can help. What you need help with?
Me and my friend might be banned on you EU long server. How do we check?
try to log in ?
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING
You don't have permissions to use this.
?
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING
Is it possible to remove a ban for playing with cheats in the past?
A cheater joined my team and caused me to get banned. I want to know who the cheater is.
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING
Is it possible to remove a ban for playing with cheats in the past?
Is it possible to remove a ban for playing with cheats in the past?<@&874995535881326632>s
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING
@west osprey
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING
@toxic shard
@fresh sleet
@viscid vine
chill bro
?
RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING HELP ADMIN !
he meant freeze*
freeze
A cheater joined my team and caused me to get banned. I want to know who the cheater is.
I see that you are the only one who's complaining about a "freeze" on eu long
cant connect to eu long east
Gotta try a VPN for now please
We're aware of those issues
nws thanks queen
Probably that's your solution too, look above what Shenzyyy said
lol
I get an error when connecting to the server.
Connection attempt failed. Help.
Which server ?
connect long.eueast.rustoria.co:28015
.
use vpn
ok thaks
yes what do u need help with?
please dont tag admins
I have people from different countries in my clan, and they all have lag and friezes@raven mist
i got banned high risk account
!appeal
Hey, @oak sage
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i got ticket ban
76561199840568054
You thought today was a good day to ban evade once again?
what?
What what?
whattttt
eu long east lagging as fuck do smth please
You're been perm banned multiple times on rustoria
Joining on an alt is not allowed 😭
Hey, @sleek knoll do you need help with something?
yes
@cobalt jackal can you help me bro i am banned for cheating. I am new to Rust with a completely new account. I played on your server for about 3 minutes, but now when I tried to get in again, I was banned.
!steamid
Hey, @sleek knoll
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561199273779441
Doesnt really look like you're new to rust
Mind sending me your other accounts?
wtf is ts
!appeal
Hey, @mighty timber
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thats ass
laging rustoria eu east long heeelp teleporting this server run
Why can't I log in rustoria eu east long?
if your banned?
Try a vpn see if you still get that issue
but I can log in to other Rustoria servers
ok
I am just getting kicked for cheating but i dident cheat and i just got unbanned by Luke?
Can i get sum help
!appeal
Hey, @stuck plume
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
It works with VPN, but why did I always play without it?
Could not tell you mate maybe just temp but glad for you it helped. Have fun
thanks
!TICKET
Hey, @vague shuttle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Rustoria eu east long restart server laging
@raven mist
HELP SERVER
Admin &
i appealed a ban and its taking more than they said, will i know if they reject it or nah
1 to 3 business days is the normal time for appeals saturday and sunday aint that so dont know when you made it
so then now its day 2
alr
prob get it today or tomorrow
Rustoria eu east long restart server laging
@raven mist
HELP SERVER
Admin &
It's impossible to play on the server, everyone is complaining, the online connection is dropping, and the server needs to be restarted!@raven mist
Restart wont help for these issues, our host is aware and working on it tho
hello, i need help, i want to play but i've been banned
!appeal
Hey, @restive zenith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i already did it but I've been banned for no reason can we talk about it ?
no such thing as ban without reasoning
ask for your reason in the appeal
or try connecting to any rustoria server im sure youll get disconnected with a message
did you allready get a reply on your appeal ?
no reply on my appeal
then you just need to wait like everybody else it can take up to 3 business days for appeals to get dealt with
i was 'banned for playing with a cheater" but il played 2 hours yersterday
keep asking here wont speed it up
well then i can tell you the 3 day wait dont matter as thats a stadard 7 day temp ban
even if it was 2 min and the caught the cheater being part of your team or seen you play with him you get playing with cheater banned also
a groupe of 4 people invited me because i was solo and lived close to them
knowing or not knowing he was a cheater does also not matter in this case so be carefull who you play with
well now you know what to do next time
i understood, never group with random angain xD
and i just make a base and disconnnect so in didn't play with them, just was in there group
thats enough unfortunally
its only 7 days you can play again after it ends just take it as a lesson on what not to do next time as if it happens often it can lead to longer bans or even perm ban
if i just got banned for association how long is my ban?
i had no clue they were cheating
I think 7 days
Sometimes they let you appeal it but might just be best to wait it out you just can’t risk playing with randoms it’s not worth it.
yeah he didnt seem like he was cheating it wasnt like he was tripling everyone
I have people from different countries in my clan, and they all have lag and friezes
RUSTORI EU EAST LONG HELP SERVER
I have people from different countries in my clan, and they all have lag and friezes
RUSTORI EU EAST LONG HELP SERVER
Both for me and for my friend, it says that we are disconnected and can’t join
admins pls check this out Appeal #36fb7a
The standard response time is 1–3 business days, but it can be more or less depending on the situation. Please wait patiently, as mentioning it here won’t speed up the process.
Hey, what message or reason do you see when you try to connect?
bro help i cant get on any rustoria server im stuck on receiving data
I was told to add my other accounts but my appeal ticket was closed before I could type anything back. Looking for an admin for support to hopefully resolve this
Going to have to reconnect if you’re stuck on that bit of loading
nah it doesnt work
only on eu rustoria i'm like 10 000 ping for no reason and when i go us i have normal ping and on other server my games works
lol i got banned said i was cheating but i didnt do anything
SOLVE THE ONLINE HOST PROBLEM ON THE SERVER RUSTOEA EU EAST LONG
Hey, if you believe the ban for cheating is a mistake, you’ll need to submit an appeal so the admin team can review your case: https://rustoria.co/support/appeal
if you dont need help please move #general
No update. Said to be 1-3 days. No result. Undefined restriction to play in the server.
i want to report a play. how can i?
Hey, The standard response time is 1–3 business days, though it can be more or less depending on the situation. Please wait patiently the team will review it as soon as possible.
!report
Hey, @brisk wraith
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I asked for support in the network support channel and my issue has still not been checked nor have I gotten any updates. Please can I get some updates or an idea og when I will hear back or anything I mean I played East long for 3 days now I cant reconnect. And I know my base has been raided like i've just wasted three days grinding to get "connection attempt failed" on repeat. HELP PLEASE.
if my ban appeal was approved is my ip unbanned?
One message removed from a suspended account.
sorry to bother you but it wont let me make another appeal
I had a high risk account and was wondering what I can do
where do i report people at
Have you already submitted an appeal, and did you receive a response?
Hey, if you want to report someone, you can submit a report here: https://rustoria.co/support/report Include as much information as possible.
thanks ted
Can you see ticket https://rustoria.co/support/appeals/f5cd54
If your appeal was denied, then that is the final decision, and your ban will remain.
Hey, I’m sorry, but I’m unable to review tickets. So please wait patiently for a response.
I'll just wait two days.
I understand that waiting can be frustrating. Appeals are usually reviewed within 1–3 business days, but it can be more or less depending on the situation, so please wait patiently.
<@&274971100184576010> How does the appeal system work? I created an appeal because of the High risk account, provided all the requested information, but as a result, no one contacted me and they left the block, they didn't even check it 
Hey there, what is your appeal number? Or you can send the link too
Appeal #a253fc
I would at least like to know the reason for rejecting my appeal
Your appeal being denied means that the admin determined the ban is correct and will not be removed. That's the reason for the denial, and I can't tell you much more details on the other reasons because it was not a decision or ban that I made. However, I assure you that your appeal was reviewed thoroughly. The information you sent us was thoroughly reviewed by the admin before they sent you the decision.
what should I do if I disagree with the administrator's decision?
Please check appeal #8556fe .
<@&274971100184576010>
Well, when you disagree with the ban, then that's what the appeal is for: to tell the admin your situation and explain. Once the appeal decision has already been made, that decision is final and will not change. If your appeal is denied, it means you will need to find a different server to play on.
@hearty fulcrum Sorry to bother you, can you help me?
Please wait I'm checking now
I was just shocked, I wanted to play and then I got banned.

You are not banned. There was something blocking your account from entering the server. I fixed it for you now, so you should be able to connect. Please wait a few minutes and then try again.
Your appeal is also answered.
@hearty fulcrum Thank you, I don't know, I play with a couple of players on the Eu Easy Long server and I'm worried if they have a ban
When I wrote the appeal, I saw in it that I was banned US MAIN, although I play with friends on the eastern long, shouldn’t there be a ban for them?
No, they should not have any bans because you were not actually banned (as I said above)
Thx you
check for cheats 76561198968229424
!ticket
Hey, @golden goblet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
we dont take report in discord
Why does the x10 reset in 3 days and not a week?
admin
https://steamcommunity.com/profiles/76561198950029160 please check if my friend is banned. He is from China, he sent me a message that he was banned. he has no discord
Please open an appeal
!appeal
Hey, @nova yew
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how i report someone for cheat ?
!ticket
Hey, @cinder rain
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
bann is not mine, but my friend's! he cannot write on the site or file an appeal with him blocked by the provider rustoria.co and discord. can you just see if it is blocked or not? https://steamcommunity.com/profiles/76561198950029160
!ticket
Hey, @raven vine
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i need to talk to an admin some1 is trying to scam me
Just block them, likely a bot
i just want to spread awerness cuz it looks super legit
Why does the x10 reset in 3 days and not a week?
and he is refering himself as "i’m a visual skin designer at rustoria and i’d love to ask for a bit of help"
tell your friend submit an appeal 🙂
https://rustoria.co/support
He's from China. His Discord is blocked by his ISP. It might be a mistake. Could you check if his account is banned or not?
appeals can be submitted on the website, no need for discord.
He can't access the website either. The website is also blocked by his ISP. Can you check if he's banned? It's possible he simply can't access it because of a poor connection or other reasons.
You can check if are banned by trying to connect to the server and by using a vpn to access the website. 🙂
Sometimes he can't get onto the site, but after 12 hours he can. He has 4,500 hours on Rustoria Main. And he sent me a screenshot on Steam with Chinese characters and an reason "cheating"
need to somehow access the website and submit an appeal. Like a friend playing rust.
Can you check if he's blocked or not? He had a similar issue before, but after a day he was allowed back onto the server.
Your friend was banned, so isn't that why you came here to appeal?
please tell him to try to connect to the server
he can check what the status is
He's sleeping now. He sent me a message on Steam saying he can't access the server, and the screenshot on Steam says "cheating." Okay, if he doesn't log in today, I'll ask him to give me access to his account and then I'll go to the site. I'm just not sure if he's blocked. It might be an error with his provider. That's why I wanted to know if he's blocked or not.
He was banned for cheating
Is it blocked? Is that for sure?
Appeal #5eb456
admin
why i first time play in rustoria it tell me play with cheater?
whats wrong?
Is he really your teammate?
whats wrong with my account admin?
I played with him for three years. I'm Russian and he's Chinese.
When he wakes up, tell him to file an appeal. 🙂
I'm really worried about him and can't believe he was playing with cheats. We've spent our whole lives on this server. He can't log into the site, so I'll log in for him and file an appeal when he wakes up. And if he really was playing with a cheat, then there's nothing I can do to help him. But I can't believe it.
can admin look my appeal?
appeals take 1-3 bussines days
please wait patiently
so long
thanks for the answer.
@long wren
?
76561199783685160 why cheating VPNBAN?
make a appeal
https://rustoria.co/support
The reason is displayed when you connect to the server.
Show cheating
so i got banned on this server and i loki want to get un banned how
i was not hacking or doing any of that other crap
i Loki like this server
it was us main i think
Yes, this is reason
please submit an appeal
https://rustoria.co/support
bro i did but they did nothing
they banned me cuz i was new to the game but i was good
i had like 300 hours
and in those 300 hours all i did was play bed wars and i also played console rust too
appeals take 1-3 bussines days so please be patient
Bro I put it in like 2 months ago
appeal?
If you submitted your appeal 2 months ago, it should have already been reviewed. I don't think you checked.
Hello administrator, I have received a reply to my appeal. They asked me to provide information about the other accounts. Where do I provide this information in the reply?
I can no longer reply through the appeals channel, so where should I reply with the information for my other account?
appeal denied?
DMs
I got banned for cheating on ukn but im not cheating???
rtg ukn?
!appeal
Hey, @torpid osprey
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I sent u a clip of a cheater if u can help out with that i reported him and everything still didn’t get banned
make a ticket
linj?
The request wasn't rejected; he only asked me to provide the 17-digit code for my previous account.
If your appeal is still pending, submit it through appeal.
Hi there! Please provide us all of your other accounts. Failing to be honest will result in a deny of this appeal
This is the response I received after my appeal. So how should I now respond with the information you requested?
Just answer this question
All the accounts you used
can you report a player here or only f7
How long does it take for a false ban to get fixed
!ticket
Hey, @lean fog
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
we dont take report in discord
I'm sorry I didn't read carefully. My appeal has been rejected. How can I appeal again?
No, you have received a final judgment.
The administrator asked me for information about my previous account, but I didn't notice the message. Perhaps my late response led to the appeal being rejected.
I created a new account because I couldn't log in to my previous account. I've been playing the .co series for a long time, but because this new account hasn't been active for long, it's been flagged as a high-risk account.
If your appeal was denied, there’s unfortunately nothing more you can do. Appeal decisions are final.
they won't deny your appeal because you responded late lol
I'm not a cheater. I don't understand why I can't appeal again. This is just a newly created account with limited playtime. I always subscribe to VIP whenever I play. I can give you the 17-digit code of my previous account; you can check it. I've been playing .co games for a long time.
?
We gave you a chance, but you threw it away.
read again Ted mosby said and move #general @placid island
I'm sorry, I filed a complaint on Saturday, and the administrator told me that Saturday and Sunday are not working days and I should wait one to three working days. I checked and got a reply today.
please move #general
you dont need help
It says that we are disconnected, and unable to Connect. The funny part is, we haven’t done anything so that we could actually be banned, but the only way I can find the server is by searching up the full name server. I can not even see when my other friends play that exact server. But I can join every other server on rust.
@long wren76561199783685160 HIGH RISK
@remote vapor please submit an appeal https://rustoria.co/support
The team came in and cheaters caused me to be banned. How do I know who the cheaters are

You can ask questions through appeal https://rustoria.co/support
Guys I am not saying I am stupid but I am :D, How do I add more than a stack on a vending machine price ? For example 1500 sulfur for 1 Cloth
You cannot sell 1500 sulfur at once.
But you can set it up to 9999 when sending from a drone.
Wait so If I put my vending machine to sell sulfur to armored door how do I make it 2000sulfur for 1 armored door?
Oh i just realised what you meant....
You can set it by holding down e behind vending.
I just realised what you meant. When you sell you can not add more than a stack but when you buy (for) you can put which ever number you like
You've been playing for years and you've never used it?
jhahahahah never
I used to play in teams so we never bought items only sell, and if we wanted to buy anything we would go to outpost
Around 13k hours and never realised it 😄
I appealed my ban and was informed that it has been lifted, but I still cannot enter
post ss?
What screenshots do you need?
"informed that it has been lifted"
!steamid
Hey, @unborn crag
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198880421099
i was trying to transfer loot for rocks vending machine but cost me 20 scrap per 1000 ore for 1 rock . I wanted to trade for 7000 stone for 7 rocks all at once. but will only let me trade 1000 at a time per 1 rock costing 20 scrap each trade . so now it seems that its going to cost me 140 scrap to make the delivery was there an update or is this a server setting
Hi. Is it possible to appeal a ban that got denied ? Thank you
I think you have the vending settings wrong.
No, an appeal that is denied is final and cannot be appealed again.
im confused
can you post vending ss?
im confused then
thats so dumb lmao
?
@long wrenWhat should I do?
what your banned reason?
#general move
vpn ban
i put an order to sell 1000 stone for 1 rock but only lets me do that i cant bring multible rocks and do it on one order it wont let me do any other amount i tried . i have done this alot 9500 hrs in this game
i used to do it all the time
There is no reason to ban VPN.
so yeah i dont know whats up with it
You should be able to join again
Okay, I'll give it a try
Have you tried increasing the quantity when purchasing drones?
@raven mistI have entered the server, thank you
only goes 1000
only goes 1000 when you selling
post ss
send a dm
When trying to buy you have 7rock right?
?
@trail sleet
can i get support help with unban?
he got whole menu
!report
Hey, @cinder void
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i cant report him he has a rusian name
he is dropping the lot to his teammate his name is nio
u can look through players that recently killed u
.
!appeal
Hey, @acoustic citrus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @graceful lagoon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@long wren Can you maybe help here?
just disconnected? or banned?
I dont know. But I don’t think i’m banned cause I haven’t done anything. Both be and my friend can’t join the server, but we were in the same team when it happened. A 3rd person who was in our team does still have acces tho.
please try to connect to the server and let me know the exact disconnect message.
If you just say you don't know, I can't help you. Please find out for sure.
Hi one of my non English speaking teammates is having a problem joining the server due to “high risk account ” could anyone help me with this
tell your friend please submit an appeal
https://rustoria.co/support
Would he submit an appeal as if he were banned?
My thought is that if you don't file an appeal, wouldn't that be tantamount to admitting your wrongdoing?
Not really, lot of people think buying a new account is more easy than entering such process
moreover if you are not a native english speaker
He has been playing fine all wipe just trying to help him out since he doesn’t speak English
but yeah the appeal is the way, tell him to write in any language an provide all his previous accounts in the appeal
just try to avoid abreviations/... if you speak another language as we will most certainly use a translation tool
got him, let me fix it directly it's vpn related
give it a few minutes and he will be unbanned
Thank you 
Alright, imma text you later. Ty bro
heyo
it disconnects me as soon as i load into the server
hi, my friend got denied his ban appeal, he was banned for high risk acc, i swear its his first time playing and I personally told him to buy an account with rust idk if that's the problem but he cant to appeal anymore. I play normally base invaders and i would like to play with him in the future when he becomes good player
@toxic shard
when i press f1 and try and paste and load any of the servers it just disconnects me
@long wren A tab pops up whitch say: Details: Connection Attempt Failed
#network-support-old please make
@long wren i've created a ticket now. How long do you recon it takes?
Hi, can anyone help me? I'm new to Rustoria, and I've been banned for using cheats.
!appeal
Hey, @iron jewel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where i can find when eu medium wipoes
Can someone check my appeal please Appeal Appeal #d28c39. It's a VPN ban there I think. My base is gonna start decaying soon
do you not get points for bountys nnow?
Head to #looking-for-group
what can he do? he just got no answer
Unfortunately, if his appeal is denied, it is final. sometimes it is denied without a response.
guys
Hello what do you need help with
force wipe tomorrow?
!force
Hey, @novel ivy
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1767294000:F> (your local time) is the time of the next force wipe and it will happen <t:1767294000:R>.
but tomorrow is the New Year's update, won't there be a wipe along with it?
so its imposible to him to play rustoria anymore? is there anyway you can check his account and see. I think its a bit unfair
I remember before you can appeal more than once and that happened for me, but in this case for it was for cheating and you were wrong
christmas event?
ye
Yes, there will probably be a client update due to the Christmas event, but there will be no force wipe.
A ban can only be appealed once.
I think it's probably because been banned multiple times.
its his first time playing he got ban I think in one more server and its for same reason
They have rejected my appeal and it won't let me create another one, how can I contact them again?
so idk what he can do, just buy rust on his main account or he will also get ban for evading or some shit?
If the appeal is denied, it is final and cannot be appealed again.
He can't play in Rustoria anymore. Even if he buys a new account, he will be banned.
You have banned me for being a risky account when it is the first time I play rustoria having 2k hours
oh i see
!force
Hey, @steady cave
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1767294000:F> (your local time) is the time of the next force wipe and it will happen <t:1767294000:R>.
how can I solve it
!wipe
Hey, @steady cave
To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
As mentioned above, if the appeal is denied, it is the final result and the ban remains
so there is no other way
ok
admins help in br long CHAT GENERAL, there is a lot of people spamming in game server chat
76561199819032847 guy esping his team8 is also
!report
Hey, @muted sand
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
hello people. i send to support appeal about ban hi risky account. how much time need wait for response? ty
Hello, once an appeal is submitted, it can take anywhere from 1 to 3 days for an administrator to review and respond, depending on the queue. Please be patient, an admin will get to it as soon as possible. Thank you.
@static scarab so i not need wait in discord chat now and can speak with administration after them write me?
Yes, that’s correct. You don’t need to wait in Discord chat. You will be replied to in the appeal with whether it was accepted or not.
@static scarab ty Capi
hello what i can do with rustoria gems anyone knows ?
you can buy certain perks for modded servers with them
how more you play how better the rewards
theres some kind of false ban wave banning a lot of people that aren't cheating?
Its not just me
than they all can !appeal
No sir
ohhh i see i already buy builder + but in the wrong server XD
